HP ProLiant SL335s User Manual

HP ProLiant SL335s G7 Server

Part Number: 633293-002

User Guide

Abstract

This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

April 2013
Edition: 2

© Copyright 2011, 2013 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.

Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

Contents

Component identification ............................................................................................................... 6

Front panel components ............................................................................................................................. 6

Front panel LEDs and buttons ...................................................................................................................... 6

Rear panel components .............................................................................................................................. 7

Rear panel LEDs and buttons ....................................................................................................................... 8

System board components .......................................................................................................................... 9

DIMM slots ................................................................................................................................... 10

System board switches ................................................................................................................... 10

NMI functionality ........................................................................................................................... 11

Hard drive numbering .............................................................................................................................. 12

Battery pack LEDs .................................................................................................................................... 12

System fans ............................................................................................................................................ 14

Operations ................................................................................................................................. 15

Power down the server ............................................................................................................................. 15

Removing the server from the chassis ......................................................................................................... 15

Setup ......................................................................................................................................... 17

Optional installation services .................................................................................................................... 17

Rack planning resources........................................................................................................................... 17

Optimum environment .............................................................................................................................. 17

Space and airflow requirements ...................................................................................................... 18

Temperature requirements ............................................................................................................... 18

Power requirements ....................................................................................................................... 19

Electrical grounding requirements .................................................................................................... 19

Rack warnings ........................................................................................................................................ 20

Identifying the contents of the server shipping carton .................................................................................... 20

Installing hardware options ....................................................................................................................... 20

Installing the server into the chassis ............................................................................................................ 20

Installing the operating system................................................................................................................... 22

Power up the server ................................................................................................................................. 22

Registering the server ............................................................................................................................... 22

Hardware options installation ....................................................................................................... 23

Introduction ............................................................................................................................................ 23

Drive options .......................................................................................................................................... 23

Hard drive guidelines ..................................................................................................................... 23

Installing a drive ............................................................................................................................ 23

Removing a drive .......................................................................................................................... 24

Processor options .................................................................................................................................... 25

DIMMs ................................................................................................................................................... 29

Memory configurations ................................................................................................................... 29

Population order ............................................................................................................................ 30

DIMM slots ................................................................................................................................... 31

Installing a DIMM .......................................................................................................................... 31

Expansion board options .......................................................................................................................... 32

Installing a low-profile expansion board ........................................................................................... 32

Contents 3

HP Trusted Platform Module option ............................................................................................................ 33

Installing the Trusted Platform Module board ..................................................................................... 33

Retaining the recovery key/password .............................................................................................. 35

Enabling the Trusted Platform Module ............................................................................................... 35

Configuration and utilities ............................................................................................................ 36

Configuration tools .................................................................................................................................. 36

SmartStart software ........................................................................................................................ 36

HP ROM-Based Setup Utility ............................................................................................................ 37

Using RBSU .................................................................................................................................. 37

Auto-configuration process .............................................................................................................. 37

Boot options ................................................................................................................................. 38

BIOS Serial Console ...................................................................................................................... 38

Array Configuration Utility .............................................................................................................. 38

Option ROM Configuration for Arrays ............................................................................................. 39

HP Insight Control server deployment (formerly RDP) .......................................................................... 39

Re-entering the server serial number and product ID ........................................................................... 40

Management tools ................................................................................................................................... 40

Automatic Server Recovery ............................................................................................................. 40

ROMPaq utility .............................................................................................................................. 40

Integrated Lights-Out 3 technology ................................................................................................... 41

Erase Utility .................................................................................................................................. 41

StorageWorks library and tape tools ................................................................................................ 41

HP Systems Insight Manager ........................................................................................................... 42

HP ProLiant SL Advanced Power Manager ........................................................................................ 42

Management Agents ...................................................................................................................... 42

Redundant ROM support ................................................................................................................ 42

USB support and functionality ......................................................................................................... 43

Diagnostic tools ...................................................................................................................................... 43

HP Insight Diagnostics .................................................................................................................... 43

HP Insight Diagnostics survey functionality ........................................................................................ 44

Integrated Management Log ........................................................................................................... 44

Array Diagnostic Utility .................................................................................................................. 44

Remote support and analysis tools ............................................................................................................. 45

HP Insight Remote Support software ................................................................................................. 45

Keeping the system current ....................................................................................................................... 45

Drivers ......................................................................................................................................... 45

ProLiant Support Packs ................................................................................................................... 46

Operating system version support .................................................................................................... 46

System Online ROM flash component utility ...................................................................................... 46

Change control and proactive notification ........................................................................................ 46

Care Pack .................................................................................................................................... 46

Troubleshooting .......................................................................................................................... 47

Troubleshooting resources ........................................................................................................................ 47

Pre-diagnostic steps ................................................................................................................................. 47

Important safety information ............................................................................................................ 47

Symptom information ..................................................................................................................... 49

Prepare the server for diagnosis ...................................................................................................... 49

Loose connections ................................................................................................................................... 50

Service notifications ................................................................................................................................. 51

Troubleshooting flowcharts ....................................................................................................................... 51

Start diagnosis flowchart ................................................................................................................ 51

General diagnosis flowchart ........................................................................................................... 52

Contents 4