HP ProLiant DL380 Generation 3 Maintenance and Service Guide
HP ProLiant DL380 Generation 3 Server
Maintenance and Service Guide
May 2003 (Third Edition)
Part Number 291916-003
© 2003 Hewlett-Packard Development Company, L.P.
Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.
Intel® and Pentium® are U.S. registered trademarks of Intel Corporation.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained
herein. The information in this document is provided “as is” without warranty of any kind and is subject to
change without notice. The warranties for HP products are set forth in the express limited warranty
statements accompanying such products. Nothing herein should be construed as constituting an additional
warranty.
May 2003 (Third Edition)
Part Number 291916-003
Audience Assumptions
This guide is for the person who services servers. HP assumes you are qualified in the servicing
of computer equipment and trained in recognizing hazards in products with hazardous energy
levels and are familiar with weight and stability precautions for rack installations.
5
Contents
Illustrated Parts Catalog 9
Mechanical Components...................................................................................................................... 9
System Components........................................................................................................................... 10
Removal and Replacement Procedures 15
Required Tools................................................................................................................................... 16
Safety Considerations ........................................................................................................................16
Preventing Electrostatic Discharge.........................................................................................16
Server Warnings and Cautions ............................................................................................... 17
Preparation Procedures ......................................................................................................................18
Extending the Server from the Rack....................................................................................... 18
Powering Down the Server..................................................................................................... 20
Removing the Server from the Rack.......................................................................................21
Removing the Access Panel.................................................................................................... 21
Hot-Plug SCSI Hard Drive ................................................................................................................21
Hard Drive Blank............................................................................................................................... 23
CD-ROM Drive Blank....................................................................................................................... 24
Universal Hot-Plug Tape Drive .........................................................................................................25
Tape Drive Blank............................................................................................................................... 25
Hot-Plug Power Supply .....................................................................................................................26
Power Supply Blank...........................................................................................................................28
Hot-Plug Fan...................................................................................................................................... 29
PCI Riser Cage Door Latch................................................................................................................32
Expansion Board (Slots 2 and 3)........................................................................................................ 34
Expansion Slot Cover (Slots 2 and 3) ................................................................................................36
Front Bezel......................................................................................................................................... 37
CD-ROM Drive .................................................................................................................................38
Diskette Drive ....................................................................................................................................39
Universal Media Bay Adapter Board................................................................................................. 40
CD Ejector Assembly.........................................................................................................................41
Front Fan Bracket ..............................................................................................................................43
SCSI Terminator ................................................................................................................................43
SCSI Backplane ................................................................................................................................. 44
Battery-Backed Write Cache Enabler Bracket...................................................................................45
Battery-Backed Write Cache Enabler ................................................................................................46
PCI Riser Cage................................................................................................................................... 47
Expansion Board (Slot 1)................................................................................................................... 48
6 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
Expansion Slot Cover (Slot 1)............................................................................................................50
Expansion Board Ejector/Divider ......................................................................................................51
PCI Slot Release Lever (Slots 2 and 3).............................................................................................. 52
PCI Lightpipe and Cover ................................................................................................................... 53
Power Converter Module................................................................................................................... 54
Power Button/LED Board.................................................................................................................. 56
DIMMs............................................................................................................................................... 57
Processor............................................................................................................................................ 58
PPM ...................................................................................................................................................60
Smart Array 5i Plus Memory Module................................................................................................ 61
Battery................................................................................................................................................ 62
System Board..................................................................................................................................... 64
Rear Fan Bracket................................................................................................................................67
Short SCSI Cables.............................................................................................................................. 68
Universal Media Bay Cable ...............................................................................................................69
Power Button/LED Cable ..................................................................................................................70
CD-ROM and Diskette Drive System Cables.................................................................................... 71
PCI Hot Plug Backplane Cable.......................................................................................................... 72
Optional Long SCSI Cable.................................................................................................................73
Diagnostic Tools 75
Automatic Server Recovery-2............................................................................................................ 75
Insight Manager 7 ..............................................................................................................................75
Integrated Management Log ..............................................................................................................76
Integrated Lights-Out Technology..................................................................................................... 76
Option ROM Configuration for Arrays.............................................................................................. 77
ProLiant Essentials Rapid Deployment Pack..................................................................................... 77
ROM-Based Setup Utility.................................................................................................................. 78
ROMPaq Utility ................................................................................................................................. 78
System Online ROM Flash Component Utility .................................................................................79
SmartStart Software ........................................................................................................................... 79
SmartStart Autorun Menu.......................................................................................................80
SmartStart Scripting Toolkit................................................................................................... 81
Enterprise Diagnostics LX32 Utility ......................................................................................81
Server Component Identification 83
Front Panel Components....................................................................................................................84
Front Panel LEDs and Buttons........................................................................................................... 85
Rear Panel Components..................................................................................................................... 87
Rear Panel LEDs and Buttons............................................................................................................ 89
System Board Components................................................................................................................ 91
System Maintenance Switch................................................................................................... 92
NMI Switch ............................................................................................................................92
Chassis ID Switch................................................................................................................... 93
Contents 7
DIMM Slots............................................................................................................................93
System Board LEDs........................................................................................................................... 94
System LEDs and Internal Health LED Combinations...................................................................... 96
SCSI Backplane Components ............................................................................................................ 98
SCSI Backplane LEDs....................................................................................................................... 99
Hot-Plug SCSI Hard Drive LEDs .................................................................................................... 100
Hot-Plug SCSI Hard Drive LED Combinations...............................................................................102
Internal PCI Hot Plug LEDs and Button.......................................................................................... 103
PCI Hot Plug LED Status Combinations ......................................................................................... 104
PCI Riser Cage LED........................................................................................................................ 105
Remote Management Connector...................................................................................................... 105
Identifying Hot-Plug Fans................................................................................................................ 106
Hot-Plug Fan LED ...........................................................................................................................107
Power Converter Module LED ........................................................................................................ 108
Battery-Backed Write Cache Enabler LEDs.................................................................................... 108
Battery-Backed Write Cache Enabler LED Statuses .......................................................................109
Specifications 111
Server Specifications........................................................................................................................111
Environmental Specifications .......................................................................................................... 112
Hot-Plug Power Supply Calculations...............................................................................................112
DDR SDRAM DIMM Specifications .............................................................................................. 113
1.44-MB Diskette Drive Specifications ...........................................................................................114
CD-ROM Drive Specifications........................................................................................................ 115
Wide Ultra3 SCSI Hard Drive Specifications.................................................................................. 117
Index 119
9
Illustrated Parts Catalog
In This Section
Mechanical Components ..........................................................................................................9
System Components ...............................................................................................................10
Mechanical Components
10 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
Item Description Assembly
Part Number
Spare Part
Number
1 Access panel 279043-001 289548-001
2 Front bezel 292488-001 289546-001
3 Tape drive blank 218512-001 228498-001
4 Hard drive blank 349448-002 319602-001
5 CD blank 229567-001 228500-001
6 Power supply blank 279033-001 289559-001
System Components
Item Description Assembly
Part Number
System Components
Spare Part
Number
Illustrated Parts Catalog 11
Item Description Assembly
Part Number
7 Hot-plug fan, 60 mm 279036-001 289544-001
8 Front fan bracket, 6 bay 279037-001 289553-001
9 Rear fan bracket, 2 bay 279060-001 289558-001
10 Hot-plug power supply, 400 W 194989-002 313299-001
11 PCI riser cage, with PCI Hot Plug and riser boards 279034-001 289561-001
12 Processor assemblies
a) Intel 2.4-GHz Xeon processor assembly
b) Intel 2.8-GHz Xeon processor assembly
c) Intel 3.06-GHz Xeon processor assembly
13 PPM, 12 V, 81 A 292718-001 289564-001
14 Smart Array 5i Plus memory module 011665-001 260741-001
15 System board, with processor cages and system battery
16 Power converter module
Boards
a) 2.4-GHz and 2.8-GHz models
b) 3.06-GHz and above models
a) 2.4-GHz and 2.8-GHz models
b) 3.06-GHz and above models
261668-004
261668-006
288599-007
011656-001
011986-001
266240-001
309629-001
Spare Part
Number
290558-001
307103-001
314669-001
289554-001
314670-001
289560-001
316052-001
17 SCSI backplane, 6 bay 011659-001 289552-001
18 Universal Media Bay adapter board 010984-001 228504-001
19 SCSI terminator 011730-001 289563-001
20 Power button/LED board 010963-001 228503-001
21 Diskette drive, slimline, 1.44 MB 279983-001 289550-001
22 CD-ROM drive, removable slimline, IDE, 24X 222837-001 228508-001
23 DVD-ROM drive, removable slimline, 8X * 264007-B21 268795-001
Media Devices
Cables
12 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
Item Description Assembly
Part Number
24 SCSI cable kit *
a) SCSI cable, short, 68 pin
b) SCSI cable, long, 68 pin
c) System cable, SCSI, 50 pin
25 Signal cable kit *
a) Power button/LED board cable, 14 pin
b) PCI Hot Plug LED board cable
c) Universal Media Bay cable, 50 pin
26 Miscellaneous cable kit *
a) Diskette drive cable
b) Smart Array 5i Plus memory module interface cable
27 Rack mounting hardware kit * — 289570-001
Rack Mounting Hardware
Miscellaneous
199606-019
166298-038
279161-001
—
219048-001
219049-002
314014-006
235183-001
262695-006
Spare Part
Number
289567-001
—
—
—
228518-001
—
—
—
289569-001
—
Illustrated Parts Catalog 13
Item Description Assembly
Part Number
28 Hardware kit *
a) Screws, T-15, flathead
b) Expansion slot cover
c) Screws, 6-32
29 Plastics kit *
a) PCI slot release lever
b) PCI lightpipe, rear
c) PCI lightpipe, cover
d) PCI riser cage door latch
e) Thumbscrew with molded cap, PCI slot 1
f) Battery-Backed Write Cache Enabler bracket
30 AC power cord * 163719-002 187335-001
31 DC power cord with pigtail * 262608-001 316051-001
32 CD ejector assembly * 233905-001 237158-001
33 PCI expansion board ejector/divider * 279035-001 289547-001
34 Battery, 3.3 V, lithium * 334149-001 179322-001
228213-001
228072-001
192308-009
228194-001
279061-001
218518-001
279062-001
179333-003
266643-001
Spare Part
Number
228527-001
—
—
—
289555-001
—
—
—
—
—
—
35 Country kit * 284756-001 289566-001
36 Return kit, pack box, and cushions * — 289545-001
37 DIMM, 256 MB, registered DDR SDRAM * 261583-031 300699-001
38 DIMM, 512 MB, registered DDR SDRAM * 261584-041 300700-001
39 DIMM, 1 GB, registered DDR SDRAM * 261585-041 300701-001
40 DIMM, 2 GB, registered DDR SDRAM * 261586-051 300702-001
Memory
Options
14 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
Item Description Assembly
Part Number
Spare Part
Number
41 Round-hole rack rail mounting kit * 293052-B21 289572-001
42 Battery-Backed Write Cache Enabler * 011668-001 260740-001
43 DC hot-plug power supply, -48 V * 251942-001 274401-001
44 SCSI Ultra320 universal hot-plug hard drive *
a) 36.4-GB 10K rpm 286713-B22 289041-001
b) 72.8-GB 10K rpm 286714-B22 289042-001
c) 146.8-GB 10K rpm 286716-B22 289044-001
d) 18.2-GB 15K rpm 286775-B22 289240-001
e) 36.4-GB 15K rpm 286776-B22 289241-001
f) 72.8-GB 15K rpm 286778-B22 289243-001
* Not shown
15
Removal and Replacement Procedures
In This Section
Required Tools .......................................................................................................................16
Safety Considerations............................................................................................................. 16
Preparation Procedures ........................................................................................................... 18
Hot-Plug SCSI Hard Drive ..................................................................................................... 21
Hard Drive Blank ...................................................................................................................23
CD-ROM Drive Blank............................................................................................................24
Universal Hot-Plug Tape Drive.............................................................................................. 25
Tape Drive Blank ...................................................................................................................25
Hot-Plug Power Supply.......................................................................................................... 26
Power Supply Blank ...............................................................................................................28
Hot-Plug Fan ..........................................................................................................................29
PCI Riser Cage Door Latch .................................................................................................... 32
Expansion Board (Slots 2 and 3) ............................................................................................34
Expansion Slot Cover (Slots 2 and 3)..................................................................................... 36
Front Bezel .............................................................................................................................37
CD-ROM Drive ......................................................................................................................38
Diskette Drive......................................................................................................................... 39
Universal Media Bay Adapter Board .....................................................................................40
CD Ejector Assembly .............................................................................................................41
Front Fan Bracket ...................................................................................................................43
SCSI Terminator..................................................................................................................... 43
SCSI Backplane...................................................................................................................... 44
Battery-Backed Write Cache Enabler Bracket ....................................................................... 45
Battery-Backed Write Cache Enabler..................................................................................... 46
PCI Riser Cage ....................................................................................................................... 47
Expansion Board (Slot 1) .......................................................................................................48
Expansion Slot Cover (Slot 1)................................................................................................ 50
Expansion Board Ejector/Divider........................................................................................... 51
PCI Slot Release Lever (Slots 2 and 3) ..................................................................................52
PCI Lightpipe and Cover........................................................................................................ 53
Power Converter Module........................................................................................................54
Power Button/LED Board ......................................................................................................56
DIMMs ................................................................................................................................... 57
Processor................................................................................................................................. 58
16 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
PPM ........................................................................................................................................60
Smart Array 5i Plus Memory Module .................................................................................... 61
Battery ....................................................................................................................................62
System Board.......................................................................................................................... 64
Rear Fan Bracket .................................................................................................................... 67
Short SCSI Cables .................................................................................................................. 68
Universal Media Bay Cable.................................................................................................... 69
Power Button/LED Cable....................................................................................................... 70
CD-ROM and Diskette Drive System Cables ........................................................................71
PCI Hot Plug Backplane Cable ..............................................................................................72
Optional Long SCSI Cable ..................................................................................................... 73
Required Tools
You need the following items for some procedures:
•
Torx T-15 screwdriver (provided inside the server)
•
Diagnostics Utility
Safety Considerations
Before performing service procedures, review all the safety information.
Preventing Electrostatic Discharge
To prevent damaging the system, be aware of the precautions you need to follow
when setting up the system or handling parts. A discharge of static electricity
from a finger or other conductor may damage system boards or other staticsensitive devices. This type of damage may reduce the life expectancy of the
device.
To prevent electrostatic damage:
•
Avoid hand contact by transporting and storing products in static-safe
containers.
•
Keep electrostatic-sensitive parts in their containers until they arrive at staticfree workstations.
Removal and Replacement Procedures 17
•
Place parts on a grounded surface before removing them from their
containers.
•
Avoid touching pins, leads, or circuitry.
•
Always be properly grounded when touching a static-sensitive component or
assembly.
Server Warnings and Cautions
Before installing a server, be sure that you understand the following warnings
and cautions.
WARNING: To reduce the risk of electric shock or damage
to the equipment:
Do not disable the power cord grounding plug. The grounding
•
plug is an important safety feature.
•
Plug the power cord into a grounded (earthed) electric outlet
that is easily accessible at all times.
•
Unplug the power cord from the power supply to disconnect
power to the equipment.
•
Do not route the power cord where it can be walked on or
pinched by items placed against it. Pay particular attention to
the plug, electric outlet, and the point where the cord extends
from the server.
WARNING: To reduce the risk of personal injury from hot
surfaces, allow the drives and the internal system components to
cool before touching them.
CAUTION: Do not operate the server for long periods without
the access panel. Operating the server without the access panel results
in improper airflow and improper cooling that can lead to thermal
damage.
18 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
Preparation Procedures
To access some components and perform certain service procedures, you must
perform one or more of the following procedures:
•
Extend the server from the rack ("Extending the Server from the Rack" on
page 18).
If you are performing service procedures in a Compaq branded rack, Telco
rack, or third-party rack cabinet, you can use the locking feature of the rack
rails to support the server and gain access to internal components.
For more information about Telco rack solutions, refer to
www.racksolutions.com/hp
•
Power down the server ("Powering Down the Server" on page 20).
If you must remove a server from a rack or a non-hot-plug component from a
server, power down the server.
•
Remove the server from the rack ("Removing the Server from the Rack" on
page 21).
If the rack environment, cabling configuration, or the server location in the
rack creates awkward conditions, remove the server from the rack.
Extending the Server from the Rack
1. Loosen the thumbscrews that secure the server faceplate to the front of the
rack.
2. Extend the server on the rack rails until the server rail-release latches engage.
Removal and Replacement Procedures 19
WARNING: To reduce the risk of personal injury or
equipment damage, be sure that the rack is adequately stabilized
before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be
careful when pressing the server rail-release latches and sliding
the server into the rack. The sliding rails could pinch your fingers.
3. After performing the installation or maintenance procedure, slide the server
back into the rack:
a. Press the server rail-release latches and slide the server fully into rack.
b. Secure the server by tightening the thumbscrews.
20 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
Powering Down the Server
WARNING: To reduce the risk of personal injury, electric
shock, or damage to the equipment, remove the power cord to
remove power from the <short_name>. The front panel Power
On/Standby button does not completely shut off system power.
Portions of the power supply and some internal circuitry remain
active until AC power is removed.
IMPORTANT: If installing a hot-plug device, it is not necessary to
power down the server.
1. Back up the server data.
2. Shut down the operating system as directed by the operating system
documentation.
3. If the server is installed in a rack, press the UID LED button on the front
panel (1). Blue LEDs illuminate on the front and rear panels of the server.
4. Press the Power On/Standby button to place the server in standby mode (2).
When the server activates standby power mode, the system power LED
changes to amber.
5. If the server is installed in a rack, locate the server by identifying the
illuminated rear UID LED button.
6. Disconnect the power cords.
Removal and Replacement Procedures 21
The system is now without power.
Removing the Server from the Rack
To remove the server from a Compaq branded, Telco, or third-party rack:
1. Power down the server ("Powering Down the Server" on page 20).
2. Loosen the front panel thumbscrews that secure the server faceplate to the
front of the rack.
3. Disconnect the cabling and remove the server from the rack. Reverse the
server installation steps in the documentation that ships with the rackmounting option.
4. Place the server on a sturdy, level surface.
Removing the Access Panel
WARNING: To reduce the risk of personal injury from hot
surfaces, allow the drives and the internal system components to
cool before touching them.
CAUTION: Do not operate the server for long periods without
the access panel. Operating the server without the access panel results
in improper airflow and improper cooling that can lead to thermal
damage.
1. Power down the server if performing a non-hot-plug installation or
maintenance procedure ("Powering Down the Server" on page 20).
2. Extend the server from the rack, if applicable ("Extending the Server from
the Rack" on page 18).
3. Lift up on the hood latch handle and remove the access panel.
Hot-Plug SCSI Hard Drive
To remove the component:
22 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
1. Determine the status of the hard drive from the hot-plug hard drive LEDs.
2. Back up all server data on the hard drive.
3. Remove the hard drive.
To replace the hot-plug SCSI hard drive:
1. Slide the drive into the cage until it clicks, locking the drive into place.
2. Close the lever.
Removal and Replacement Procedures 23
Hard Drive Blank
To remove the component:
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
To replace the blank, slide the blank into the bay until it locks into place.
24 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
CD-ROM Drive Blank
To remove the component:
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
IMPORTANT: The ejector button is recessed to prevent accidental
ejection; it may be helpful to use a pen or similar shaped object to
access the button.
To replace the blank, slide the blank into the bay until it locks into place.
Removal and Replacement Procedures 25
Universal Hot-Plug Tape Drive
To remove the component:
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
To replace the Universal Hot-Plug tape drive, slide the drive into the bay until it
locks into place.
Tape Drive Blank
To remove the component:
1. Remove the hot-plug SCSI hard drive, if one is installed, below the tape
drive blank ("Hot-Plug SCSI Hard Drive" on page 21).
2. Remove the hard drive blank, if one is installed, below the tape drive blank
("Hard Drive Blank" on page 23).
26 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
3. Remove the tape drive blank.
a. Reach underneath and squeeze the middle of the tape drive blank (1).
b. Pull the blank out of the bay (2).
To replace the blank, slide the blank into the bay until it locks into place.
Hot-Plug Power Supply
To remove the component:
1. Unlock the hinge on the cable management arm and swing the arm away
from the power supply area.
2. Determine how many hot-plug power supplies are installed:
− If only one hot-plug power supply is installed, power down and remove
the power cord from the server ("Powering Down the Server" on page
20).
− If more than one hot-plug power supply is installed, continue with the
next step.
Removal and Replacement Procedures 27
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
3. Remove the hot-plug power supply.
To replace a hot-plug power supply:
1. Remove the protective cover from the connector pins on the power supply.
28 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
WARNING: To reduce the risk of electric shock or damage
to the equipment, do not connect the power cord to the power
supply until the power supply is installed.
2. Slide the power supply into the power supply bay.
3. Connect the power cord to the power supply.
4. Route the power cord through the cable management arm or power cord
anchor.
NOTE: If using the power cord anchor, be sure to leave enough slack
in the power cord so that the redundant power supply can be removed
without disconnecting the power cord from the primary power supply.
5. Lock the cable management arm into the operating position.
Power Supply Blank
To remove the component:
1. Unlock the hinge on the cable management arm and swing the arm away
from the power supply area.
Removal and Replacement Procedures 29
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
2. Remove the power supply blank.
WARNING: To reduce the risk of personal injury from hot
surfaces, allow the power supply or power supply blank to cool
before touching it.
To replace a power supply blank:
1. Slide the power supply blank into the bay until it locks into place.
2. Swing the cable management arm into place and lock it.
Hot-Plug Fan
The server supports redundant hot-plug fans to provide proper airflow to the
system if a primary fan fails. The server airflow is divided into three zones:
processor, I/O, and power supply. Shared fans 4 and 7 each provide airflow for
two zones. If a shared fan fails, the failure is experienced in both zones.
In the standard configuration, five fans cool the server: fans 2, 4, 5, 6, and 7 in
the processor zone; fan 4 in the I/O zone; and fan 7 in the power supply zone.
30 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
For the redundant configuration, fans 1, 3, and 8 (one fan per zone) are added to
cool the server. This allows the server to continue operation in non-redundant
mode if only one fan fails per zone.
The server shuts down in the following scenarios:
• • At POST:
− The BIOS suspends the server for 5 minutes if it detects a cautionary
temperature level. If the cautionary temperature level is still detected
after 5 minutes, the BIOS performs an orderly shutdown and then
restarts. This process repeats until the cautionary temperature level is no
longer detected.
− The BIOS performs an orderly shutdown if the following minimum
requirements are not met: one working fan in the I/O zone, five working
fans in the processor zone, and one working fan in the power supply
zone.
− The server performs an immediate shutdown if it detects a critical
temperature level.
IMPORTANT: An immediate shutdown is a hardware-controlled
function and it overrides any firmware or software actions.
In the operating system:
− With the Health Driver loaded and Thermal Shutdown enabled in RBSU,
the Health Driver performs an orderly shutdown if it detects a cautionary
temperature level. If the server detects a critical temperature level before
the orderly shutdown occurs, the server performs an immediate
shutdown. Additionally, the Health Driver performs an orderly shutdown
if the following minimum requirements are not met: one working fan in
the I/O zone, five working fans in the processor zone, and one working
fan in the power supply zone.
− With the Health Driver loaded and Thermal Shutdown disabled in
RBSU, the server performs an immediate shutdown if it detects a critical
temperature level.
− Without Health Driver loaded, the server performs an immediate
shutdown if it detects a critical temperature level.
Removal and Replacement Procedures 31
IMPORTANT: An immediate shutdown is a hardware-controlled
function and it overrides any firmware or software actions.
Item Description Zone Configuration
1 Fan 1 Processor Redundant
2 Fan 2 Processor Primary
3 Fan 3 I/O Redundant
4 Fan 4 I/O and processor Primary (shared)
5 Fan 5 Processor Primary
6 Fan 6 Processor Primary
7 Fan 7 Power supply and
processor
8 Fan 8 Power supply Redundant
Primary (shared)
To remove the component:
1. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 18, "Removing the Server from the Rack" on page 21).
2. Remove the access panel ("Removing the Access Panel" on page 21).
3. Use the fan LEDs ("Hot-Plug Fan LED" on page 107) and fan locations table
to identify if the fan zone is redundant:
32 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
− If the fan zone is not operating with redundancy, power down the server
("Powering Down the Server" on page 20).
− If the fan zone is operating with redundancy, continue with the next step.
4. Remove the fan.
CAUTION: Do not operate the server for long periods without
the access panel. Operating the server without the access panel results
in improper airflow and improper cooling that can lead to thermal
damage.
IMPORTANT: For optimum cooling, install fans in all primary fan
locations. For more information, refer to the previous fan locations table.
To replace the component, reverse the removal procedure.
PCI Riser Cage Door Latch
To remove the component:
1. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 18, "Removing the Server from the Rack" on page 21).
2. Remove the access panel ("Removing the Access Panel" on page 21).
Removal and Replacement Procedures 33
3. Open the PCI riser cage door.
4. Remove the PCI riser cage door latch.
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