HP ProLiant DL380 Generation 3 Server
Maintenance and Service Guide
May 2003 (Third Edition)
Part Number 291916-003
© 2003 Hewlett-Packard Development Company, L.P.
Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.
Intel® and Pentium® are U.S. registered trademarks of Intel Corporation.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
May 2003 (Third Edition)
Part Number 291916-003
Audience Assumptions
This guide is for the person who services servers. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations.
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5 |
Contents |
|
Illustrated Parts Catalog |
9 |
Mechanical Components...................................................................................................................... |
9 |
System Components........................................................................................................................... |
10 |
Removal and Replacement Procedures |
15 |
Required Tools................................................................................................................................... |
16 |
Safety Considerations ........................................................................................................................ |
16 |
Preventing Electrostatic Discharge......................................................................................... |
16 |
Server Warnings and Cautions ............................................................................................... |
17 |
Preparation Procedures ...................................................................................................................... |
18 |
Extending the Server from the Rack....................................................................................... |
18 |
Powering Down the Server..................................................................................................... |
20 |
Removing the Server from the Rack....................................................................................... |
21 |
Removing the Access Panel.................................................................................................... |
21 |
Hot-Plug SCSI Hard Drive ................................................................................................................ |
21 |
Hard Drive Blank............................................................................................................................... |
23 |
CD-ROM Drive Blank ....................................................................................................................... |
24 |
Universal Hot-Plug Tape Drive ......................................................................................................... |
25 |
Tape Drive Blank............................................................................................................................... |
25 |
Hot-Plug Power Supply ..................................................................................................................... |
26 |
Power Supply Blank........................................................................................................................... |
28 |
Hot-Plug Fan...................................................................................................................................... |
29 |
PCI Riser Cage Door Latch................................................................................................................ |
32 |
Expansion Board (Slots 2 and 3)........................................................................................................ |
34 |
Expansion Slot Cover (Slots 2 and 3) ................................................................................................ |
36 |
Front Bezel......................................................................................................................................... |
37 |
CD-ROM Drive ................................................................................................................................. |
38 |
Diskette Drive .................................................................................................................................... |
39 |
Universal Media Bay Adapter Board................................................................................................. |
40 |
CD Ejector Assembly......................................................................................................................... |
41 |
Front Fan Bracket .............................................................................................................................. |
43 |
SCSI Terminator ................................................................................................................................ |
43 |
SCSI Backplane ................................................................................................................................. |
44 |
Battery-Backed Write Cache Enabler Bracket................................................................................... |
45 |
Battery-Backed Write Cache Enabler ................................................................................................ |
46 |
PCI Riser Cage................................................................................................................................... |
47 |
Expansion Board (Slot 1)................................................................................................................... |
48 |
6 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
Expansion Slot Cover (Slot 1)............................................................................................................ |
50 |
Expansion Board Ejector/Divider ...................................................................................................... |
51 |
PCI Slot Release Lever (Slots 2 and 3).............................................................................................. |
52 |
PCI Lightpipe and Cover ................................................................................................................... |
53 |
Power Converter Module ................................................................................................................... |
54 |
Power Button/LED Board.................................................................................................................. |
56 |
DIMMs............................................................................................................................................... |
57 |
Processor............................................................................................................................................ |
58 |
PPM ................................................................................................................................................... |
60 |
Smart Array 5i Plus Memory Module................................................................................................ |
61 |
Battery................................................................................................................................................ |
62 |
System Board ..................................................................................................................................... |
64 |
Rear Fan Bracket................................................................................................................................ |
67 |
Short SCSI Cables.............................................................................................................................. |
68 |
Universal Media Bay Cable ............................................................................................................... |
69 |
Power Button/LED Cable .................................................................................................................. |
70 |
CD-ROM and Diskette Drive System Cables .................................................................................... |
71 |
PCI Hot Plug Backplane Cable .......................................................................................................... |
72 |
Optional Long SCSI Cable................................................................................................................. |
73 |
Diagnostic Tools |
75 |
Automatic Server Recovery-2............................................................................................................ |
75 |
Insight Manager 7 .............................................................................................................................. |
75 |
Integrated Management Log .............................................................................................................. |
76 |
Integrated Lights-Out Technology..................................................................................................... |
76 |
Option ROM Configuration for Arrays.............................................................................................. |
77 |
ProLiant Essentials Rapid Deployment Pack..................................................................................... |
77 |
ROM-Based Setup Utility.................................................................................................................. |
78 |
ROMPaq Utility ................................................................................................................................. |
78 |
System Online ROM Flash Component Utility ................................................................................. |
79 |
SmartStart Software ........................................................................................................................... |
79 |
SmartStart Autorun Menu....................................................................................................... |
80 |
SmartStart Scripting Toolkit................................................................................................... |
81 |
Enterprise Diagnostics LX32 Utility ...................................................................................... |
81 |
Server Component Identification |
83 |
Front Panel Components.................................................................................................................... |
84 |
Front Panel LEDs and Buttons........................................................................................................... |
85 |
Rear Panel Components ..................................................................................................................... |
87 |
Rear Panel LEDs and Buttons............................................................................................................ |
89 |
System Board Components................................................................................................................ |
91 |
System Maintenance Switch................................................................................................... |
92 |
NMI Switch ............................................................................................................................ |
92 |
Chassis ID Switch................................................................................................................... |
93 |
Contents |
7 |
DIMM Slots............................................................................................................................ |
93 |
System Board LEDs........................................................................................................................... |
94 |
System LEDs and Internal Health LED Combinations...................................................................... |
96 |
SCSI Backplane Components ............................................................................................................ |
98 |
SCSI Backplane LEDs ....................................................................................................................... |
99 |
Hot-Plug SCSI Hard Drive LEDs .................................................................................................... |
100 |
Hot-Plug SCSI Hard Drive LED Combinations............................................................................... |
102 |
Internal PCI Hot Plug LEDs and Button.......................................................................................... |
103 |
PCI Hot Plug LED Status Combinations ......................................................................................... |
104 |
PCI Riser Cage LED........................................................................................................................ |
105 |
Remote Management Connector...................................................................................................... |
105 |
Identifying Hot-Plug Fans................................................................................................................ |
106 |
Hot-Plug Fan LED ........................................................................................................................... |
107 |
Power Converter Module LED ........................................................................................................ |
108 |
Battery-Backed Write Cache Enabler LEDs.................................................................................... |
108 |
Battery-Backed Write Cache Enabler LED Statuses ....................................................................... |
109 |
Specifications |
111 |
Server Specifications........................................................................................................................ |
111 |
Environmental Specifications .......................................................................................................... |
112 |
Hot-Plug Power Supply Calculations............................................................................................... |
112 |
DDR SDRAM DIMM Specifications .............................................................................................. |
113 |
1.44-MB Diskette Drive Specifications ........................................................................................... |
114 |
CD-ROM Drive Specifications ........................................................................................................ |
115 |
Wide Ultra3 SCSI Hard Drive Specifications.................................................................................. |
117 |
Index |
119 |
9
Illustrated Parts Catalog |
|
In This Section |
|
Mechanical Components .......................................................................................................... |
9 |
System Components ............................................................................................................... |
10 |
10 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
Item |
Description |
Assembly |
Spare Part |
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Part Number |
Number |
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1 |
Access panel |
279043-001 |
289548-001 |
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2 |
Front bezel |
292488-001 |
289546-001 |
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3 |
Tape drive blank |
218512-001 |
228498-001 |
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4 |
Hard drive blank |
349448-002 |
319602-001 |
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5 |
CD blank |
229567-001 |
228500-001 |
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6 |
Power supply blank |
279033-001 |
289559-001 |
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Item |
Description |
Assembly |
Spare Part |
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Part Number |
Number |
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System Components |
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Illustrated Parts Catalog |
11 |
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Item |
Description |
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Assembly |
Spare Part |
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Part Number |
Number |
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7 |
Hot-plug fan, 60 mm |
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279036-001 |
289544-001 |
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8 |
Front fan bracket, 6 bay |
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279037-001 |
289553-001 |
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9 |
Rear fan bracket, 2 bay |
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279060-001 |
289558-001 |
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10 |
Hot-plug power supply, 400 W |
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194989-002 |
313299-001 |
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11 |
PCI riser cage, with PCI Hot Plug and riser boards |
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279034-001 |
289561-001 |
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12 |
Processor assemblies |
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a) Intel 2.4-GHz Xeon processor assembly |
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261668-004 |
290558-001 |
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b) Intel 2.8-GHz Xeon processor assembly |
|
261668-006 |
307103-001 |
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c) Intel 3.06-GHz Xeon processor assembly |
|
288599-007 |
314669-001 |
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Boards |
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13 |
PPM, 12 V, 81 A |
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292718-001 |
289564-001 |
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14 |
Smart Array 5i Plus memory module |
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011665-001 |
260741-001 |
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15 |
System board, with processor cages and system battery |
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a) 2.4-GHz and 2.8-GHz models |
|
011656-001 |
289554-001 |
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b) 3.06-GHz and above models |
|
011986-001 |
314670-001 |
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16 |
Power converter module |
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a) 2.4-GHz and 2.8-GHz models |
|
266240-001 |
289560-001 |
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b) 3.06-GHz and above models |
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309629-001 |
316052-001 |
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17 |
SCSI backplane, 6 bay |
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011659-001 |
289552-001 |
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18 |
Universal Media Bay adapter board |
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010984-001 |
228504-001 |
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19 |
SCSI terminator |
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011730-001 |
289563-001 |
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20 |
Power button/LED board |
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010963-001 |
228503-001 |
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Media Devices |
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21 |
Diskette drive, slimline, 1.44 MB |
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279983-001 |
289550-001 |
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22 |
CD-ROM drive, removable slimline, IDE, 24X |
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222837-001 |
228508-001 |
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23 |
DVD-ROM drive, removable slimline, 8X * |
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264007-B21 |
268795-001 |
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Cables |
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12 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
Item |
Description |
Assembly |
Spare Part |
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Part Number |
Number |
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24 |
SCSI cable kit * |
|
289567-001 |
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a) SCSI cable, short, 68 pin |
199606-019 |
— |
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b) SCSI cable, long, 68 pin |
166298-038 |
— |
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c) System cable, SCSI, 50 pin |
279161-001 |
— |
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25 |
Signal cable kit * |
— |
228518-001 |
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a) Power button/LED board cable, 14 pin |
219048-001 |
— |
|
b) PCI Hot Plug LED board cable |
219049-002 |
— |
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c) Universal Media Bay cable, 50 pin |
314014-006 |
— |
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26 |
Miscellaneous cable kit * |
|
289569-001 |
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a) Diskette drive cable |
235183-001 |
— |
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b) Smart Array 5i Plus memory module interface cable |
262695-006 |
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Rack Mounting Hardware |
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27 |
Rack mounting hardware kit * |
— |
289570-001 |
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Miscellaneous |
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Illustrated Parts Catalog |
13 |
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Item |
Description |
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Assembly |
Spare Part |
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Part Number |
Number |
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28 |
Hardware kit * |
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228527-001 |
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a) Screws, T-15, flathead |
|
228213-001 |
— |
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b) Expansion slot cover |
|
228072-001 |
— |
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c) Screws, 6-32 |
|
192308-009 |
— |
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29 |
Plastics kit * |
|
|
289555-001 |
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a) PCI slot release lever |
|
228194-001 |
— |
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b) PCI lightpipe, rear |
|
279061-001 |
— |
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c) PCI lightpipe, cover |
|
218518-001 |
— |
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d) PCI riser cage door latch |
|
279062-001 |
— |
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e) Thumbscrew with molded cap, PCI slot 1 |
|
179333-003 |
— |
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f) Battery-Backed Write Cache Enabler bracket |
|
266643-001 |
— |
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30 |
AC power cord * |
|
163719-002 |
187335-001 |
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31 |
DC power cord with pigtail * |
|
262608-001 |
316051-001 |
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32 |
CD ejector assembly * |
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233905-001 |
237158-001 |
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33 |
PCI expansion board ejector/divider * |
|
279035-001 |
289547-001 |
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34 |
Battery, 3.3 V, lithium * |
|
334149-001 |
179322-001 |
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35 |
Country kit * |
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284756-001 |
289566-001 |
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36 |
Return kit, pack box, and cushions * |
|
— |
289545-001 |
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Memory |
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37 |
DIMM, 256 MB, registered DDR SDRAM * |
|
261583-031 |
300699-001 |
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38 |
DIMM, 512 MB, registered DDR SDRAM * |
|
261584-041 |
300700-001 |
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39 |
DIMM, 1 GB, registered DDR SDRAM * |
|
261585-041 |
300701-001 |
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40 |
DIMM, 2 GB, registered DDR SDRAM * |
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261586-051 |
300702-001 |
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Options |
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14 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
Item |
Description |
Assembly |
Spare Part |
|
|
Part Number |
Number |
|
|
|
|
41 |
Round-hole rack rail mounting kit * |
293052-B21 |
289572-001 |
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42 |
Battery-Backed Write Cache Enabler * |
011668-001 |
260740-001 |
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43 |
DC hot-plug power supply, -48 V * |
251942-001 |
274401-001 |
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44 |
SCSI Ultra320 universal hot-plug hard drive * |
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a) 36.4-GB 10K rpm |
286713-B22 |
289041-001 |
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b) 72.8-GB 10K rpm |
286714-B22 |
289042-001 |
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c) 146.8-GB 10K rpm |
286716-B22 |
289044-001 |
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d) 18.2-GB 15K rpm |
286775-B22 |
289240-001 |
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e) 36.4-GB 15K rpm |
286776-B22 |
289241-001 |
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f) 72.8-GB 15K rpm |
286778-B22 |
289243-001 |
|
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* Not shown |
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15
Removal and Replacement Procedures |
|
In This Section |
|
Required Tools ....................................................................................................................... |
16 |
Safety Considerations............................................................................................................. |
16 |
Preparation Procedures ........................................................................................................... |
18 |
Hot-Plug SCSI Hard Drive ..................................................................................................... |
21 |
Hard Drive Blank ................................................................................................................... |
23 |
CD-ROM Drive Blank............................................................................................................ |
24 |
Universal Hot-Plug Tape Drive.............................................................................................. |
25 |
Tape Drive Blank ................................................................................................................... |
25 |
Hot-Plug Power Supply.......................................................................................................... |
26 |
Power Supply Blank ............................................................................................................... |
28 |
Hot-Plug Fan .......................................................................................................................... |
29 |
PCI Riser Cage Door Latch .................................................................................................... |
32 |
Expansion Board (Slots 2 and 3) ............................................................................................ |
34 |
Expansion Slot Cover (Slots 2 and 3)..................................................................................... |
36 |
Front Bezel ............................................................................................................................. |
37 |
CD-ROM Drive ...................................................................................................................... |
38 |
Diskette Drive......................................................................................................................... |
39 |
Universal Media Bay Adapter Board ..................................................................................... |
40 |
CD Ejector Assembly ............................................................................................................. |
41 |
Front Fan Bracket ................................................................................................................... |
43 |
SCSI Terminator..................................................................................................................... |
43 |
SCSI Backplane...................................................................................................................... |
44 |
Battery-Backed Write Cache Enabler Bracket ....................................................................... |
45 |
Battery-Backed Write Cache Enabler..................................................................................... |
46 |
PCI Riser Cage ....................................................................................................................... |
47 |
Expansion Board (Slot 1) ....................................................................................................... |
48 |
Expansion Slot Cover (Slot 1) ................................................................................................ |
50 |
Expansion Board Ejector/Divider........................................................................................... |
51 |
PCI Slot Release Lever (Slots 2 and 3) .................................................................................. |
52 |
PCI Lightpipe and Cover........................................................................................................ |
53 |
Power Converter Module........................................................................................................ |
54 |
Power Button/LED Board ...................................................................................................... |
56 |
DIMMs ................................................................................................................................... |
57 |
Processor................................................................................................................................. |
58 |
16 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
PPM ........................................................................................................................................ |
60 |
Smart Array 5i Plus Memory Module .................................................................................... |
61 |
Battery .................................................................................................................................... |
62 |
System Board.......................................................................................................................... |
64 |
Rear Fan Bracket .................................................................................................................... |
67 |
Short SCSI Cables .................................................................................................................. |
68 |
Universal Media Bay Cable.................................................................................................... |
69 |
Power Button/LED Cable....................................................................................................... |
70 |
CD-ROM and Diskette Drive System Cables ........................................................................ |
71 |
PCI Hot Plug Backplane Cable .............................................................................................. |
72 |
Optional Long SCSI Cable ..................................................................................................... |
73 |
You need the following items for some procedures:
•Torx T-15 screwdriver (provided inside the server)
•Diagnostics Utility
Before performing service procedures, review all the safety information.
To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other staticsensitive devices. This type of damage may reduce the life expectancy of the device.
To prevent electrostatic damage:
•Avoid hand contact by transporting and storing products in static-safe containers.
•Keep electrostatic-sensitive parts in their containers until they arrive at staticfree workstations.
Removal and Replacement Procedures |
17 |
•Place parts on a grounded surface before removing them from their containers.
•Avoid touching pins, leads, or circuitry.
•Always be properly grounded when touching a static-sensitive component or assembly.
Before installing a server, be sure that you understand the following warnings and cautions.
WARNING: To reduce the risk of electric shock or damage to the equipment:
•Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
•Plug the power cord into a grounded (earthed) electric outlet that is easily accessible at all times.
•Unplug the power cord from the power supply to disconnect power to the equipment.
•Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular attention to the plug, electric outlet, and the point where the cord extends from the server.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
CAUTION: Do not operate the server for long periods without the access panel. Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage.
18 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
To access some components and perform certain service procedures, you must perform one or more of the following procedures:
•Extend the server from the rack ("Extending the Server from the Rack" on page 18).
If you are performing service procedures in a Compaq branded rack, Telco rack, or third-party rack cabinet, you can use the locking feature of the rack rails to support the server and gain access to internal components.
For more information about Telco rack solutions, refer to www.racksolutions.com/hp
•Power down the server ("Powering Down the Server" on page 20).
If you must remove a server from a rack or a non-hot-plug component from a server, power down the server.
•Remove the server from the rack ("Removing the Server from the Rack" on page 21).
If the rack environment, cabling configuration, or the server location in the rack creates awkward conditions, remove the server from the rack.
1.Loosen the thumbscrews that secure the server faceplate to the front of the rack.
2.Extend the server on the rack rails until the server rail-release latches engage.
Removal and Replacement Procedures |
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WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers.
3.After performing the installation or maintenance procedure, slide the server back into the rack:
a. Press the server rail-release latches and slide the server fully into rack.
b. Secure the server by tightening the thumbscrews.
20 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the <short_name>. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server.
1.Back up the server data.
2.Shut down the operating system as directed by the operating system documentation.
3.If the server is installed in a rack, press the UID LED button on the front panel (1). Blue LEDs illuminate on the front and rear panels of the server.
4.Press the Power On/Standby button to place the server in standby mode (2). When the server activates standby power mode, the system power LED changes to amber.
5.If the server is installed in a rack, locate the server by identifying the illuminated rear UID LED button.
6.Disconnect the power cords.
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The system is now without power.
To remove the server from a Compaq branded, Telco, or third-party rack:
1.Power down the server ("Powering Down the Server" on page 20).
2.Loosen the front panel thumbscrews that secure the server faceplate to the front of the rack.
3.Disconnect the cabling and remove the server from the rack. Reverse the server installation steps in the documentation that ships with the rackmounting option.
4.Place the server on a sturdy, level surface.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
CAUTION: Do not operate the server for long periods without the access panel. Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage.
1.Power down the server if performing a non-hot-plug installation or maintenance procedure ("Powering Down the Server" on page 20).
2.Extend the server from the rack, if applicable ("Extending the Server from the Rack" on page 18).
3.Lift up on the hood latch handle and remove the access panel.
To remove the component:
22 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
1.Determine the status of the hard drive from the hot-plug hard drive LEDs.
2.Back up all server data on the hard drive.
3.Remove the hard drive.
To replace the hot-plug SCSI hard drive:
1.Slide the drive into the cage until it clicks, locking the drive into place.
2.Close the lever.
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To remove the component:
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
To replace the blank, slide the blank into the bay until it locks into place.
24 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
To remove the component:
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
IMPORTANT: The ejector button is recessed to prevent accidental ejection; it may be helpful to use a pen or similar shaped object to access the button.
To replace the blank, slide the blank into the bay until it locks into place.
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To remove the component:
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
To replace the Universal Hot-Plug tape drive, slide the drive into the bay until it locks into place.
To remove the component:
1.Remove the hot-plug SCSI hard drive, if one is installed, below the tape drive blank ("Hot-Plug SCSI Hard Drive" on page 21).
2.Remove the hard drive blank, if one is installed, below the tape drive blank ("Hard Drive Blank" on page 23).
26 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
3.Remove the tape drive blank.
a.Reach underneath and squeeze the middle of the tape drive blank (1).
b.Pull the blank out of the bay (2).
To replace the blank, slide the blank into the bay until it locks into place.
To remove the component:
1.Unlock the hinge on the cable management arm and swing the arm away from the power supply area.
2.Determine how many hot-plug power supplies are installed:
−If only one hot-plug power supply is installed, power down and remove the power cord from the server ("Powering Down the Server" on page 20).
−If more than one hot-plug power supply is installed, continue with the next step.
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CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
3. Remove the hot-plug power supply.
To replace a hot-plug power supply:
1. Remove the protective cover from the connector pins on the power supply.
28 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the power supply until the power supply is installed.
2.Slide the power supply into the power supply bay.
3.Connect the power cord to the power supply.
4.Route the power cord through the cable management arm or power cord anchor.
NOTE: If using the power cord anchor, be sure to leave enough slack in the power cord so that the redundant power supply can be removed without disconnecting the power cord from the primary power supply.
5. Lock the cable management arm into the operating position.
To remove the component:
1.Unlock the hinge on the cable management arm and swing the arm away from the power supply area.
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CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
2. Remove the power supply blank.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it.
To replace a power supply blank:
1.Slide the power supply blank into the bay until it locks into place.
2.Swing the cable management arm into place and lock it.
The server supports redundant hot-plug fans to provide proper airflow to the system if a primary fan fails. The server airflow is divided into three zones: processor, I/O, and power supply. Shared fans 4 and 7 each provide airflow for two zones. If a shared fan fails, the failure is experienced in both zones.
In the standard configuration, five fans cool the server: fans 2, 4, 5, 6, and 7 in the processor zone; fan 4 in the I/O zone; and fan 7 in the power supply zone.
30 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
For the redundant configuration, fans 1, 3, and 8 (one fan per zone) are added to cool the server. This allows the server to continue operation in non-redundant mode if only one fan fails per zone.
The server shuts down in the following scenarios:
•At POST:
−The BIOS suspends the server for 5 minutes if it detects a cautionary temperature level. If the cautionary temperature level is still detected after 5 minutes, the BIOS performs an orderly shutdown and then restarts. This process repeats until the cautionary temperature level is no longer detected.
−The BIOS performs an orderly shutdown if the following minimum requirements are not met: one working fan in the I/O zone, five working fans in the processor zone, and one working fan in the power supply zone.
−The server performs an immediate shutdown if it detects a critical temperature level.
IMPORTANT: An immediate shutdown is a hardware-controlled function and it overrides any firmware or software actions.
•In the operating system:
−With the Health Driver loaded and Thermal Shutdown enabled in RBSU, the Health Driver performs an orderly shutdown if it detects a cautionary temperature level. If the server detects a critical temperature level before the orderly shutdown occurs, the server performs an immediate shutdown. Additionally, the Health Driver performs an orderly shutdown if the following minimum requirements are not met: one working fan in the I/O zone, five working fans in the processor zone, and one working fan in the power supply zone.
−With the Health Driver loaded and Thermal Shutdown disabled in RBSU, the server performs an immediate shutdown if it detects a critical temperature level.
−Without Health Driver loaded, the server performs an immediate shutdown if it detects a critical temperature level.
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IMPORTANT: An immediate shutdown is a hardware-controlled function and it overrides any firmware or software actions.
Item |
Description |
Zone |
Configuration |
|
|
|
|
1 |
Fan 1 |
Processor |
Redundant |
|
|
|
|
2 |
Fan 2 |
Processor |
Primary |
|
|
|
|
3 |
Fan 3 |
I/O |
Redundant |
|
|
|
|
4 |
Fan 4 |
I/O and processor |
Primary (shared) |
|
|
|
|
5 |
Fan 5 |
Processor |
Primary |
|
|
|
|
6 |
Fan 6 |
Processor |
Primary |
|
|
|
|
7 |
Fan 7 |
Power supply and |
Primary (shared) |
|
|
processor |
|
|
|
|
|
8 |
Fan 8 |
Power supply |
Redundant |
|
|
|
|
To remove the component:
1.Extend or remove the server from the rack ("Extending the Server from the Rack" on page 18, "Removing the Server from the Rack" on page 21).
2.Remove the access panel ("Removing the Access Panel" on page 21).
3.Use the fan LEDs ("Hot-Plug Fan LED" on page 107) and fan locations table to identify if the fan zone is redundant:
32HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide
−If the fan zone is not operating with redundancy, power down the server ("Powering Down the Server" on page 20).
−If the fan zone is operating with redundancy, continue with the next step.
4.Remove the fan.
CAUTION: Do not operate the server for long periods without the access panel. Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage.
IMPORTANT: For optimum cooling, install fans in all primary fan locations. For more information, refer to the previous fan locations table.
To replace the component, reverse the removal procedure.
To remove the component:
1.Extend or remove the server from the rack ("Extending the Server from the Rack" on page 18, "Removing the Server from the Rack" on page 21).
2.Remove the access panel ("Removing the Access Panel" on page 21).
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3. Open the PCI riser cage door.
4. Remove the PCI riser cage door latch.