HP ProLiant DL380 Generation 3 Maintenance and Service Guide

HP ProLiant DL380 Generation 3 Server

Maintenance and Service Guide

May 2003 (Third Edition)

Part Number 291916-003

© 2003 Hewlett-Packard Development Company, L.P.

Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.

Intel® and Pentium® are U.S. registered trademarks of Intel Corporation.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

May 2003 (Third Edition)

Part Number 291916-003

Audience Assumptions

This guide is for the person who services servers. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations.

 

5

Contents

 

Illustrated Parts Catalog

9

Mechanical Components......................................................................................................................

9

System Components...........................................................................................................................

10

Removal and Replacement Procedures

15

Required Tools...................................................................................................................................

16

Safety Considerations ........................................................................................................................

16

Preventing Electrostatic Discharge.........................................................................................

16

Server Warnings and Cautions ...............................................................................................

17

Preparation Procedures ......................................................................................................................

18

Extending the Server from the Rack.......................................................................................

18

Powering Down the Server.....................................................................................................

20

Removing the Server from the Rack.......................................................................................

21

Removing the Access Panel....................................................................................................

21

Hot-Plug SCSI Hard Drive ................................................................................................................

21

Hard Drive Blank...............................................................................................................................

23

CD-ROM Drive Blank .......................................................................................................................

24

Universal Hot-Plug Tape Drive .........................................................................................................

25

Tape Drive Blank...............................................................................................................................

25

Hot-Plug Power Supply .....................................................................................................................

26

Power Supply Blank...........................................................................................................................

28

Hot-Plug Fan......................................................................................................................................

29

PCI Riser Cage Door Latch................................................................................................................

32

Expansion Board (Slots 2 and 3)........................................................................................................

34

Expansion Slot Cover (Slots 2 and 3) ................................................................................................

36

Front Bezel.........................................................................................................................................

37

CD-ROM Drive .................................................................................................................................

38

Diskette Drive ....................................................................................................................................

39

Universal Media Bay Adapter Board.................................................................................................

40

CD Ejector Assembly.........................................................................................................................

41

Front Fan Bracket ..............................................................................................................................

43

SCSI Terminator ................................................................................................................................

43

SCSI Backplane .................................................................................................................................

44

Battery-Backed Write Cache Enabler Bracket...................................................................................

45

Battery-Backed Write Cache Enabler ................................................................................................

46

PCI Riser Cage...................................................................................................................................

47

Expansion Board (Slot 1)...................................................................................................................

48

6 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide

Expansion Slot Cover (Slot 1)............................................................................................................

50

Expansion Board Ejector/Divider ......................................................................................................

51

PCI Slot Release Lever (Slots 2 and 3)..............................................................................................

52

PCI Lightpipe and Cover ...................................................................................................................

53

Power Converter Module ...................................................................................................................

54

Power Button/LED Board..................................................................................................................

56

DIMMs...............................................................................................................................................

57

Processor............................................................................................................................................

58

PPM ...................................................................................................................................................

60

Smart Array 5i Plus Memory Module................................................................................................

61

Battery................................................................................................................................................

62

System Board .....................................................................................................................................

64

Rear Fan Bracket................................................................................................................................

67

Short SCSI Cables..............................................................................................................................

68

Universal Media Bay Cable ...............................................................................................................

69

Power Button/LED Cable ..................................................................................................................

70

CD-ROM and Diskette Drive System Cables ....................................................................................

71

PCI Hot Plug Backplane Cable ..........................................................................................................

72

Optional Long SCSI Cable.................................................................................................................

73

Diagnostic Tools

75

Automatic Server Recovery-2............................................................................................................

75

Insight Manager 7 ..............................................................................................................................

75

Integrated Management Log ..............................................................................................................

76

Integrated Lights-Out Technology.....................................................................................................

76

Option ROM Configuration for Arrays..............................................................................................

77

ProLiant Essentials Rapid Deployment Pack.....................................................................................

77

ROM-Based Setup Utility..................................................................................................................

78

ROMPaq Utility .................................................................................................................................

78

System Online ROM Flash Component Utility .................................................................................

79

SmartStart Software ...........................................................................................................................

79

SmartStart Autorun Menu.......................................................................................................

80

SmartStart Scripting Toolkit...................................................................................................

81

Enterprise Diagnostics LX32 Utility ......................................................................................

81

Server Component Identification

83

Front Panel Components....................................................................................................................

84

Front Panel LEDs and Buttons...........................................................................................................

85

Rear Panel Components .....................................................................................................................

87

Rear Panel LEDs and Buttons............................................................................................................

89

System Board Components................................................................................................................

91

System Maintenance Switch...................................................................................................

92

NMI Switch ............................................................................................................................

92

Chassis ID Switch...................................................................................................................

93

Contents

7

DIMM Slots............................................................................................................................

93

System Board LEDs...........................................................................................................................

94

System LEDs and Internal Health LED Combinations......................................................................

96

SCSI Backplane Components ............................................................................................................

98

SCSI Backplane LEDs .......................................................................................................................

99

Hot-Plug SCSI Hard Drive LEDs ....................................................................................................

100

Hot-Plug SCSI Hard Drive LED Combinations...............................................................................

102

Internal PCI Hot Plug LEDs and Button..........................................................................................

103

PCI Hot Plug LED Status Combinations .........................................................................................

104

PCI Riser Cage LED........................................................................................................................

105

Remote Management Connector......................................................................................................

105

Identifying Hot-Plug Fans................................................................................................................

106

Hot-Plug Fan LED ...........................................................................................................................

107

Power Converter Module LED ........................................................................................................

108

Battery-Backed Write Cache Enabler LEDs....................................................................................

108

Battery-Backed Write Cache Enabler LED Statuses .......................................................................

109

Specifications

111

Server Specifications........................................................................................................................

111

Environmental Specifications ..........................................................................................................

112

Hot-Plug Power Supply Calculations...............................................................................................

112

DDR SDRAM DIMM Specifications ..............................................................................................

113

1.44-MB Diskette Drive Specifications ...........................................................................................

114

CD-ROM Drive Specifications ........................................................................................................

115

Wide Ultra3 SCSI Hard Drive Specifications..................................................................................

117

Index

119

9

Illustrated Parts Catalog

 

In This Section

 

Mechanical Components ..........................................................................................................

9

System Components ...............................................................................................................

10

Mechanical Components

10 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide

Item

Description

Assembly

Spare Part

 

 

Part Number

Number

 

 

 

 

1

Access panel

279043-001

289548-001

 

 

 

 

2

Front bezel

292488-001

289546-001

 

 

 

 

3

Tape drive blank

218512-001

228498-001

 

 

 

 

4

Hard drive blank

349448-002

319602-001

 

 

 

 

5

CD blank

229567-001

228500-001

 

 

 

 

6

Power supply blank

279033-001

289559-001

 

 

 

 

System Components

Item

Description

Assembly

Spare Part

 

 

Part Number

Number

 

 

 

 

 

System Components

 

 

 

 

 

 

 

 

 

Illustrated Parts Catalog

11

 

 

 

 

 

 

 

 

 

Item

Description

 

Assembly

Spare Part

 

 

 

 

 

 

Part Number

Number

 

 

 

 

 

 

 

 

 

 

 

7

Hot-plug fan, 60 mm

 

279036-001

289544-001

 

 

 

 

 

 

 

 

 

 

 

8

Front fan bracket, 6 bay

 

279037-001

289553-001

 

 

 

 

 

 

 

 

 

 

 

9

Rear fan bracket, 2 bay

 

279060-001

289558-001

 

 

 

 

 

 

 

 

 

 

 

10

Hot-plug power supply, 400 W

 

194989-002

313299-001

 

 

 

 

 

 

 

 

 

 

 

11

PCI riser cage, with PCI Hot Plug and riser boards

 

279034-001

289561-001

 

 

 

 

 

 

 

 

 

 

 

12

Processor assemblies

 

 

 

 

 

 

 

a) Intel 2.4-GHz Xeon processor assembly

 

261668-004

290558-001

 

 

 

 

b) Intel 2.8-GHz Xeon processor assembly

 

261668-006

307103-001

 

 

 

 

c) Intel 3.06-GHz Xeon processor assembly

 

288599-007

314669-001

 

 

 

 

 

 

 

 

 

 

 

 

Boards

 

 

 

 

 

 

 

 

 

 

 

 

 

 

13

PPM, 12 V, 81 A

 

292718-001

289564-001

 

 

 

 

 

 

 

 

 

 

 

14

Smart Array 5i Plus memory module

 

011665-001

260741-001

 

 

 

 

 

 

 

 

 

 

 

15

System board, with processor cages and system battery

 

 

 

 

 

 

 

a) 2.4-GHz and 2.8-GHz models

 

011656-001

289554-001

 

 

 

 

b) 3.06-GHz and above models

 

011986-001

314670-001

 

 

 

 

 

 

 

 

 

 

 

16

Power converter module

 

 

 

 

 

 

 

a) 2.4-GHz and 2.8-GHz models

 

266240-001

289560-001

 

 

 

 

b) 3.06-GHz and above models

 

309629-001

316052-001

 

 

 

 

 

 

 

 

 

 

 

17

SCSI backplane, 6 bay

 

011659-001

289552-001

 

 

 

 

 

 

 

 

 

 

 

18

Universal Media Bay adapter board

 

010984-001

228504-001

 

 

 

 

 

 

 

 

 

 

 

19

SCSI terminator

 

011730-001

289563-001

 

 

 

 

 

 

 

 

 

 

 

20

Power button/LED board

 

010963-001

228503-001

 

 

 

 

 

 

 

 

 

 

 

 

Media Devices

 

 

 

 

 

 

 

 

 

 

 

 

 

 

21

Diskette drive, slimline, 1.44 MB

 

279983-001

289550-001

 

 

 

 

 

 

 

 

 

 

 

22

CD-ROM drive, removable slimline, IDE, 24X

 

222837-001

228508-001

 

 

 

 

 

 

 

 

 

 

 

23

DVD-ROM drive, removable slimline, 8X *

 

264007-B21

268795-001

 

 

 

 

 

 

 

 

 

 

 

 

Cables

 

 

 

 

 

 

 

 

 

 

 

 

 

12 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide

Item

Description

Assembly

Spare Part

 

 

Part Number

Number

 

 

 

 

24

SCSI cable kit *

 

289567-001

 

a) SCSI cable, short, 68 pin

199606-019

 

b) SCSI cable, long, 68 pin

166298-038

 

c) System cable, SCSI, 50 pin

279161-001

 

 

 

 

25

Signal cable kit *

228518-001

 

a) Power button/LED board cable, 14 pin

219048-001

 

b) PCI Hot Plug LED board cable

219049-002

 

c) Universal Media Bay cable, 50 pin

314014-006

 

 

 

 

26

Miscellaneous cable kit *

 

289569-001

 

a) Diskette drive cable

235183-001

 

b) Smart Array 5i Plus memory module interface cable

262695-006

 

 

 

 

 

 

Rack Mounting Hardware

 

 

 

 

 

 

27

Rack mounting hardware kit *

289570-001

 

 

 

 

 

Miscellaneous

 

 

 

 

 

 

 

 

 

Illustrated Parts Catalog

13

 

 

 

 

 

 

 

 

 

Item

Description

 

Assembly

Spare Part

 

 

 

 

 

 

Part Number

Number

 

 

 

 

 

 

 

 

 

 

 

28

Hardware kit *

 

 

228527-001

 

 

 

 

a) Screws, T-15, flathead

 

228213-001

 

 

 

 

b) Expansion slot cover

 

228072-001

 

 

 

 

c) Screws, 6-32

 

192308-009

 

 

 

 

 

 

 

 

 

 

 

29

Plastics kit *

 

 

289555-001

 

 

 

 

a) PCI slot release lever

 

228194-001

 

 

 

 

b) PCI lightpipe, rear

 

279061-001

 

 

 

 

c) PCI lightpipe, cover

 

218518-001

 

 

 

 

d) PCI riser cage door latch

 

279062-001

 

 

 

 

e) Thumbscrew with molded cap, PCI slot 1

 

179333-003

 

 

 

 

f) Battery-Backed Write Cache Enabler bracket

 

266643-001

 

 

 

 

 

 

 

 

 

 

 

30

AC power cord *

 

163719-002

187335-001

 

 

 

 

 

 

 

 

 

 

 

31

DC power cord with pigtail *

 

262608-001

316051-001

 

 

 

 

 

 

 

 

 

 

 

32

CD ejector assembly *

 

233905-001

237158-001

 

 

 

 

 

 

 

 

 

 

 

33

PCI expansion board ejector/divider *

 

279035-001

289547-001

 

 

 

 

 

 

 

 

 

 

 

34

Battery, 3.3 V, lithium *

 

334149-001

179322-001

 

 

 

 

 

 

 

 

 

 

 

35

Country kit *

 

284756-001

289566-001

 

 

 

 

 

 

 

 

 

 

 

36

Return kit, pack box, and cushions *

 

289545-001

 

 

 

 

 

 

 

 

 

 

 

 

Memory

 

 

 

 

 

 

 

 

 

 

 

 

 

 

37

DIMM, 256 MB, registered DDR SDRAM *

 

261583-031

300699-001

 

 

 

 

 

 

 

 

 

 

 

38

DIMM, 512 MB, registered DDR SDRAM *

 

261584-041

300700-001

 

 

 

 

 

 

 

 

 

 

 

39

DIMM, 1 GB, registered DDR SDRAM *

 

261585-041

300701-001

 

 

 

 

 

 

 

 

 

 

 

40

DIMM, 2 GB, registered DDR SDRAM *

 

261586-051

300702-001

 

 

 

 

 

 

 

 

 

 

 

 

Options

 

 

 

 

 

 

 

 

 

 

 

 

 

14 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide

Item

Description

Assembly

Spare Part

 

 

Part Number

Number

 

 

 

 

41

Round-hole rack rail mounting kit *

293052-B21

289572-001

 

 

 

 

42

Battery-Backed Write Cache Enabler *

011668-001

260740-001

 

 

 

 

43

DC hot-plug power supply, -48 V *

251942-001

274401-001

 

 

 

 

44

SCSI Ultra320 universal hot-plug hard drive *

 

 

 

 

 

 

 

a) 36.4-GB 10K rpm

286713-B22

289041-001

 

 

 

 

 

b) 72.8-GB 10K rpm

286714-B22

289042-001

 

 

 

 

 

c) 146.8-GB 10K rpm

286716-B22

289044-001

 

 

 

 

 

d) 18.2-GB 15K rpm

286775-B22

289240-001

 

 

 

 

 

e) 36.4-GB 15K rpm

286776-B22

289241-001

 

 

 

 

 

f) 72.8-GB 15K rpm

286778-B22

289243-001

 

 

 

 

 

* Not shown

 

 

 

 

 

 

15

Removal and Replacement Procedures

 

In This Section

 

Required Tools .......................................................................................................................

16

Safety Considerations.............................................................................................................

16

Preparation Procedures ...........................................................................................................

18

Hot-Plug SCSI Hard Drive .....................................................................................................

21

Hard Drive Blank ...................................................................................................................

23

CD-ROM Drive Blank............................................................................................................

24

Universal Hot-Plug Tape Drive..............................................................................................

25

Tape Drive Blank ...................................................................................................................

25

Hot-Plug Power Supply..........................................................................................................

26

Power Supply Blank ...............................................................................................................

28

Hot-Plug Fan ..........................................................................................................................

29

PCI Riser Cage Door Latch ....................................................................................................

32

Expansion Board (Slots 2 and 3) ............................................................................................

34

Expansion Slot Cover (Slots 2 and 3).....................................................................................

36

Front Bezel .............................................................................................................................

37

CD-ROM Drive ......................................................................................................................

38

Diskette Drive.........................................................................................................................

39

Universal Media Bay Adapter Board .....................................................................................

40

CD Ejector Assembly .............................................................................................................

41

Front Fan Bracket ...................................................................................................................

43

SCSI Terminator.....................................................................................................................

43

SCSI Backplane......................................................................................................................

44

Battery-Backed Write Cache Enabler Bracket .......................................................................

45

Battery-Backed Write Cache Enabler.....................................................................................

46

PCI Riser Cage .......................................................................................................................

47

Expansion Board (Slot 1) .......................................................................................................

48

Expansion Slot Cover (Slot 1) ................................................................................................

50

Expansion Board Ejector/Divider...........................................................................................

51

PCI Slot Release Lever (Slots 2 and 3) ..................................................................................

52

PCI Lightpipe and Cover........................................................................................................

53

Power Converter Module........................................................................................................

54

Power Button/LED Board ......................................................................................................

56

DIMMs ...................................................................................................................................

57

Processor.................................................................................................................................

58

16 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide

PPM ........................................................................................................................................

60

Smart Array 5i Plus Memory Module ....................................................................................

61

Battery ....................................................................................................................................

62

System Board..........................................................................................................................

64

Rear Fan Bracket ....................................................................................................................

67

Short SCSI Cables ..................................................................................................................

68

Universal Media Bay Cable....................................................................................................

69

Power Button/LED Cable.......................................................................................................

70

CD-ROM and Diskette Drive System Cables ........................................................................

71

PCI Hot Plug Backplane Cable ..............................................................................................

72

Optional Long SCSI Cable .....................................................................................................

73

Required Tools

You need the following items for some procedures:

Torx T-15 screwdriver (provided inside the server)

Diagnostics Utility

Safety Considerations

Before performing service procedures, review all the safety information.

Preventing Electrostatic Discharge

To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other staticsensitive devices. This type of damage may reduce the life expectancy of the device.

To prevent electrostatic damage:

Avoid hand contact by transporting and storing products in static-safe containers.

Keep electrostatic-sensitive parts in their containers until they arrive at staticfree workstations.

Removal and Replacement Procedures

17

Place parts on a grounded surface before removing them from their containers.

Avoid touching pins, leads, or circuitry.

Always be properly grounded when touching a static-sensitive component or assembly.

Server Warnings and Cautions

Before installing a server, be sure that you understand the following warnings and cautions.

WARNING: To reduce the risk of electric shock or damage to the equipment:

Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

Plug the power cord into a grounded (earthed) electric outlet that is easily accessible at all times.

Unplug the power cord from the power supply to disconnect power to the equipment.

Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular attention to the plug, electric outlet, and the point where the cord extends from the server.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: Do not operate the server for long periods without the access panel. Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage.

18 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide

Preparation Procedures

To access some components and perform certain service procedures, you must perform one or more of the following procedures:

Extend the server from the rack ("Extending the Server from the Rack" on page 18).

If you are performing service procedures in a Compaq branded rack, Telco rack, or third-party rack cabinet, you can use the locking feature of the rack rails to support the server and gain access to internal components.

For more information about Telco rack solutions, refer to www.racksolutions.com/hp

Power down the server ("Powering Down the Server" on page 20).

If you must remove a server from a rack or a non-hot-plug component from a server, power down the server.

Remove the server from the rack ("Removing the Server from the Rack" on page 21).

If the rack environment, cabling configuration, or the server location in the rack creates awkward conditions, remove the server from the rack.

Extending the Server from the Rack

1.Loosen the thumbscrews that secure the server faceplate to the front of the rack.

2.Extend the server on the rack rails until the server rail-release latches engage.

Removal and Replacement Procedures

19

WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.

WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers.

3.After performing the installation or maintenance procedure, slide the server back into the rack:

a. Press the server rail-release latches and slide the server fully into rack.

b. Secure the server by tightening the thumbscrews.

20 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide

Powering Down the Server

WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the <short_name>. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.

IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server.

1.Back up the server data.

2.Shut down the operating system as directed by the operating system documentation.

3.If the server is installed in a rack, press the UID LED button on the front panel (1). Blue LEDs illuminate on the front and rear panels of the server.

4.Press the Power On/Standby button to place the server in standby mode (2). When the server activates standby power mode, the system power LED changes to amber.

5.If the server is installed in a rack, locate the server by identifying the illuminated rear UID LED button.

6.Disconnect the power cords.

Removal and Replacement Procedures

21

The system is now without power.

Removing the Server from the Rack

To remove the server from a Compaq branded, Telco, or third-party rack:

1.Power down the server ("Powering Down the Server" on page 20).

2.Loosen the front panel thumbscrews that secure the server faceplate to the front of the rack.

3.Disconnect the cabling and remove the server from the rack. Reverse the server installation steps in the documentation that ships with the rackmounting option.

4.Place the server on a sturdy, level surface.

Removing the Access Panel

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: Do not operate the server for long periods without the access panel. Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage.

1.Power down the server if performing a non-hot-plug installation or maintenance procedure ("Powering Down the Server" on page 20).

2.Extend the server from the rack, if applicable ("Extending the Server from the Rack" on page 18).

3.Lift up on the hood latch handle and remove the access panel.

Hot-Plug SCSI Hard Drive

To remove the component:

22 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

1.Determine the status of the hard drive from the hot-plug hard drive LEDs.

2.Back up all server data on the hard drive.

3.Remove the hard drive.

To replace the hot-plug SCSI hard drive:

1.Slide the drive into the cage until it clicks, locking the drive into place.

2.Close the lever.

Removal and Replacement Procedures

23

Hard Drive Blank

To remove the component:

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

To replace the blank, slide the blank into the bay until it locks into place.

24 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide

CD-ROM Drive Blank

To remove the component:

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

IMPORTANT: The ejector button is recessed to prevent accidental ejection; it may be helpful to use a pen or similar shaped object to access the button.

To replace the blank, slide the blank into the bay until it locks into place.

Removal and Replacement Procedures

25

Universal Hot-Plug Tape Drive

To remove the component:

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

To replace the Universal Hot-Plug tape drive, slide the drive into the bay until it locks into place.

Tape Drive Blank

To remove the component:

1.Remove the hot-plug SCSI hard drive, if one is installed, below the tape drive blank ("Hot-Plug SCSI Hard Drive" on page 21).

2.Remove the hard drive blank, if one is installed, below the tape drive blank ("Hard Drive Blank" on page 23).

26 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

3.Remove the tape drive blank.

a.Reach underneath and squeeze the middle of the tape drive blank (1).

b.Pull the blank out of the bay (2).

To replace the blank, slide the blank into the bay until it locks into place.

Hot-Plug Power Supply

To remove the component:

1.Unlock the hinge on the cable management arm and swing the arm away from the power supply area.

2.Determine how many hot-plug power supplies are installed:

If only one hot-plug power supply is installed, power down and remove the power cord from the server ("Powering Down the Server" on page 20).

If more than one hot-plug power supply is installed, continue with the next step.

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CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

3. Remove the hot-plug power supply.

To replace a hot-plug power supply:

1. Remove the protective cover from the connector pins on the power supply.

28 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide

WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the power supply until the power supply is installed.

2.Slide the power supply into the power supply bay.

3.Connect the power cord to the power supply.

4.Route the power cord through the cable management arm or power cord anchor.

NOTE: If using the power cord anchor, be sure to leave enough slack in the power cord so that the redundant power supply can be removed without disconnecting the power cord from the primary power supply.

5. Lock the cable management arm into the operating position.

Power Supply Blank

To remove the component:

1.Unlock the hinge on the cable management arm and swing the arm away from the power supply area.

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CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

2. Remove the power supply blank.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it.

To replace a power supply blank:

1.Slide the power supply blank into the bay until it locks into place.

2.Swing the cable management arm into place and lock it.

Hot-Plug Fan

The server supports redundant hot-plug fans to provide proper airflow to the system if a primary fan fails. The server airflow is divided into three zones: processor, I/O, and power supply. Shared fans 4 and 7 each provide airflow for two zones. If a shared fan fails, the failure is experienced in both zones.

In the standard configuration, five fans cool the server: fans 2, 4, 5, 6, and 7 in the processor zone; fan 4 in the I/O zone; and fan 7 in the power supply zone.

30 HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide

For the redundant configuration, fans 1, 3, and 8 (one fan per zone) are added to cool the server. This allows the server to continue operation in non-redundant mode if only one fan fails per zone.

The server shuts down in the following scenarios:

At POST:

The BIOS suspends the server for 5 minutes if it detects a cautionary temperature level. If the cautionary temperature level is still detected after 5 minutes, the BIOS performs an orderly shutdown and then restarts. This process repeats until the cautionary temperature level is no longer detected.

The BIOS performs an orderly shutdown if the following minimum requirements are not met: one working fan in the I/O zone, five working fans in the processor zone, and one working fan in the power supply zone.

The server performs an immediate shutdown if it detects a critical temperature level.

IMPORTANT: An immediate shutdown is a hardware-controlled function and it overrides any firmware or software actions.

In the operating system:

With the Health Driver loaded and Thermal Shutdown enabled in RBSU, the Health Driver performs an orderly shutdown if it detects a cautionary temperature level. If the server detects a critical temperature level before the orderly shutdown occurs, the server performs an immediate shutdown. Additionally, the Health Driver performs an orderly shutdown if the following minimum requirements are not met: one working fan in the I/O zone, five working fans in the processor zone, and one working fan in the power supply zone.

With the Health Driver loaded and Thermal Shutdown disabled in RBSU, the server performs an immediate shutdown if it detects a critical temperature level.

Without Health Driver loaded, the server performs an immediate shutdown if it detects a critical temperature level.

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IMPORTANT: An immediate shutdown is a hardware-controlled function and it overrides any firmware or software actions.

Item

Description

Zone

Configuration

 

 

 

 

1

Fan 1

Processor

Redundant

 

 

 

 

2

Fan 2

Processor

Primary

 

 

 

 

3

Fan 3

I/O

Redundant

 

 

 

 

4

Fan 4

I/O and processor

Primary (shared)

 

 

 

 

5

Fan 5

Processor

Primary

 

 

 

 

6

Fan 6

Processor

Primary

 

 

 

 

7

Fan 7

Power supply and

Primary (shared)

 

 

processor

 

 

 

 

 

8

Fan 8

Power supply

Redundant

 

 

 

 

To remove the component:

1.Extend or remove the server from the rack ("Extending the Server from the Rack" on page 18, "Removing the Server from the Rack" on page 21).

2.Remove the access panel ("Removing the Access Panel" on page 21).

3.Use the fan LEDs ("Hot-Plug Fan LED" on page 107) and fan locations table to identify if the fan zone is redundant:

32HP ProLiant DL380 Generation 3 Server Maintenance and Service Guide

If the fan zone is not operating with redundancy, power down the server ("Powering Down the Server" on page 20).

If the fan zone is operating with redundancy, continue with the next step.

4.Remove the fan.

CAUTION: Do not operate the server for long periods without the access panel. Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage.

IMPORTANT: For optimum cooling, install fans in all primary fan locations. For more information, refer to the previous fan locations table.

To replace the component, reverse the removal procedure.

PCI Riser Cage Door Latch

To remove the component:

1.Extend or remove the server from the rack ("Extending the Server from the Rack" on page 18, "Removing the Server from the Rack" on page 21).

2.Remove the access panel ("Removing the Access Panel" on page 21).

HP ProLiant DL380 Generation 3 Maintenance and Service Guide

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33

3. Open the PCI riser cage door.

4. Remove the PCI riser cage door latch.

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