The HP ProLiant DL380 Gen9 Server delivers the best performance and expandability in the HP 2P rack portfolio.
Reliability, serviceability and near continuous availability, backed by a comprehensive warranty, make it ideal for any
environment. Deploy the data center standard.
Front View - 8SFF Chassis with Optional Universal Media Bay shown
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Quick removal access panel
Universal Media bay. 2 USB 2.0 and VGA standard (8SFF bay optional)
Optional Optical drive. Requires Universal Media bay
Optional 2 SFF HDD, blank shown. Requires Universal Media bay.
Drive Bay 2. Blank shown, 8SFF optional.
8 SFF Drive Cage Bay
Power On/Standby button and system power LED button
Health LED
NIC status
UID button
USB 3.0
Serial label pull tag
Rear view
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
PCI Slots (Slots 1-3 top to bottom, riser shipped standard)
PCI Slots (Slots 4-6top to bottom, requires second riser card, and second processor)
Optional serial port
Optional rear 2 SFF HDD (supported in 24 SFF or 12 LFF front end)
HP Flexible Slot Power Supply bay 1 (800w shown)
Power supply Power LED
Power supply Power connection
HP Flexible Slot Power Supply bay 2 (800w shown)
Power supply Power LED
Power supply Power connection
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Page 1
QuickSpecs
Overview
HP ProLiant DL380 Generation9 (Gen9)
11.
12.
13.
14.
15.
16.
VGA connector
Embedded 4 x 1GbE Network Adapter
Dedicated iLO connector
USB 3.0 connectors (2)
Unit ID LED
Optional FlexibleLOM ports (Shown: 4 x 1GbE)
Internal view
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
Fan cage shown with 6 standard Hot-plug fans (High Ambient temperature fans optional)
2 Processors, heatsink showing, with HP Smart Socket Guide
Optional HP Smart Storage Battery
DDR4 DIMM slots. Shown fully populated in 24 slots (12 per processor)
MicroSD card slot
Internal USB 3.0 connector
Optional HP Flexible Smart Array or Smart HBA (H240ar shown)
(Under) Hot Plug redundant HP Flexible Slot Power supplies
Connection for second (optional) riser (Required second CPU)
Embedded 4x1Gbe NIC
Primary PCIe riser, standard (Optional double wide GPU riser)
Optional Flexible LOM slot
X4 SATA ports (1 and 2)
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Page 2
QuickSpecs
Standard Features
HP ProLiant DL380 Generation9 (Gen9)
NOTE:
http://www.intel.com/xeon
Intel® Xeon® processor E5-2600 v3 product family is designed to deliver the best combination of performance, built-in
capabilities, and cost-effectiveness. One (or two) of the following Intel® Xeon® E5-2600 v3 processors based on the model
Processor
Up to two of the following
depending on Model
For more information regarding Intel Xeon processors, please see the following URL:
Note that all processors above 120W use a high efficiency Heatsink. Doublewide PCIe cards are
only supported with this Heatsink. For processors with a standard Heatsink that require double
wide cards we would need to leverage the Graphics Enablement kit (719082-B21)
Intel® C610 Series Chipset
Intel® E5-2600v3 Processor Family
NOTE:
http://www.intel.com/products/server/chipsets/
HP iLO (Firmware HP iLO4 2.0) 4GB NAND
NOTE:
in the
For more information regarding Intel chipsets, please see the following URL:
.
1GB USB user space configurable via UEFI and accessible via iLO. Read and learn more
iLO QuickSpecs
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.
Page 3
QuickSpecs
Standard Features
HP ProLiant DL380 Generation9 (Gen9)
Memory
One of the following
depending on Model
Memory Protection
Expansion Slots
Primary Riser
(Standard)
Slot 2 PCIe
Riser
(Optional 3slot)
719073-B21
Expansion
Slots #
1
2
3
Expansion
Slots #
4
5
6
* Default bus assignment (in decimal). Inserting cards with PCI bridges may alter the actual bus assignment
number
** Indicates the number of physical electrical lanes running to the connector.
NOTE:
NOTE:
B21). See Option Section below for offering.
Type
HP SmartMemory
DDR4 Registered (RDIMM) or Load Reduced (LRDIMM)
DIMM Slots Available
Maximum Capacity
(LRDIMM)
Maximum Capacity
(RDIMM)
Advanced ECC
Online spare
Technology
PCIe 3.0
PCIe 3.0
PCIe 3.0
Default bus assignment (in decimal). Inserting cards with PCI bridges may alter the actual bus
assignment number
** Indicates the number of physical electrical lanes running to the connector.
NOTE:
669777-B21). See Option Section below for offering.
All slots support up to 150w PCIe cards, but an additional Power Cord Option is required (PN
Technology
PCIe 3.0
PCIe 3.0
PCIe 3.0
When populating the second optional riser slot, the second processor must be installed.
All slots support up to 150w PCIe cards, but an additional Power Cord Option is required (669777-
24
768GB
384GB
Advanced ECC uses single device data correction to detect and correct
single andall multibit error that occurs within a single DRAM chip.
Memory online spare mode detects a rank that is degrading and
switches operation to the spare rank.
Bus Width
x16
x16
x8x8
Bus Width
x16x16
x16x16
x8x8
Connector
Width
x8
x8
Connector
Width
(12 DIMM slots per processor, 4 channels per
processor, 3 DIMMs per channel)
(24 x 32GB LRDIMM @2133MHz)
(24 x 16GB RDIMM @2133MHz)
Bus Number
7
10
13
Bus Number
16
20
23
Form Factor
Full-height,
half-length
Slot
Full-height,
half-length
Slot
Half Length,
Full Height
Slot
Form Factor
Full Height,
Full Length
Slot
Full Height,
Full Length
Slot
Full-height,
half-length
Slot
Notes
Proc 1
Proc 1
Chipset
Notes
Proc 2
Proc 2
Proc 2
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QuickSpecs
Standard Features
HP ProLiant DL380 Generation9 (Gen9)
Slot 1 PCIe
Riser
(Optional 2slot)
719076-B21
Storage Controller
One of the following
depending on Model
Expansion
Slots #
4
5
* Default bus assignment (in decimal). Inserting cards with PCI bridges may alter the actual bus assignment
number
** Indicates the number of physical electrical lanes running to the connector.
NOTE:
NOTE:
B21). See Option Section below for offering.
Technology
PCIe 3.0
PCIe 3.0
When populating the second optional riser slot, the second processor must be installed.
All slots support up to 150w PCIe cards, but an additional Power Cord Option is required (669777-
Entry Models
NOTE:
additional controller will be needed, and for CTO orders please also select the Legacy mode
settings part, 758959-B22.
Base Models
Performance Models
The embedded B140i controller will operate in UEFI only mode. For legacy support an
Bus Width
x16x16
x16x16
Connector
HP Dynamic Smart Array B140i Controller
HP Dynamic Smart Array B140i Controller
HP Flexible Smart Array P440ar/2G FIO Controller
HP Flexible Smart Array P840ar/4GB
HP Dynamic Smart Array B140i Controller
HP Flexible Smart Array P440ar/2GB
Width
Bus
Number
16
16
Device
Number
Form
Factor
Full Height,
Full Length
Slot
Full-height,
half-length
Slot
Notes
Proc 1
Proc 1
Internal Storage
Devices
One of the following
depending on Model
Optical Drives
Hard Drives
Hard Drive Bays
Ships standard in Performance Models
Optional: DVD-ROM, DVD-RW
None ship standard
8 SFF with optional Universal Media bay or 8SFF bay options
24 SFF plus optional 2 SFF drives rear
12 LFF plus optional 3 LFF drives rear
4 LFF drive bays total
NOTE:
LFF chassis or the 24SFF front end, and can only be populated in Bay1
NOTE:
with field upgrades.
NOTE:
NOTE:
SATA controller. Optional HP Flexible Smart Array and Smart SAS HBA
Controllers can be added.
NOTE:
NOTE:
Optical support is offered via USB DVD-RW Drive (701498-B21)
The Universal Media Bay (724865-B21) not available with the
The 8SFF can be upgraded with a drive cage to 16 or 24 SFF
The 4LFF chassis cannot be upgraded to 12LFF in the field.
All Pre-configured Chassis come with an embedded 10-Port
Only the 24SFF and 12LFF Chassis support rear drives.
Universal media bay is not supported in the LFF configurations.
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Page 5
QuickSpecs
Standard Features
HP ProLiant DL380 Generation9 (Gen9)
Maximum Internal
Storage
Power Supply
Hot Plug SFF SAS
Hot Plug SFF SATA
Hot Plug LFF SAS
Hot Plug LFF SATA
Hot Plug SFF SAS SSD
Hot Plug LFF SATA SSD
HP 500W Flex Slot Platinum Hot Plug Power Supply
HP 800W Flex Slot Platinum Hot Plug Power Supply
HP 1400W Flex Slot Platinum Plus Hot Plug Power Supply
HP Flexible Slot (Flex Slot) Power Supplies share a common electrical and physical design that
allows for hot plug, tool-less installation into HP ProLiant Gen9 Performance Servers. Flex Slot
power supplies are certified for high-efficiency operation and offer multiple power output options,
allowing users to "right-size" a power supply for specific server configurations. This flexibility
helps to reduce power waste, lower overall energy costs, and avoid "trapped" power capacity in
the data center.
CAPACITY
31.2TB
26.0TB
90.0TB
90.0TB
31.2TB
24.0TB
CONFIGURATION
24+2 x 1.2TB (with optional rear
SFF drive cage)
24+2 x 1TB (with optional SFF
drive cage)
12+3 x 6TB (with optional rear
LFF drive cage)
12+3 x 6TB (with optional rear
LFF drive cage)
24+2 x 1.6TB (with optional rear
SFF drive cage)
12+3 x 1.6TB (with optional rear
LFF drive cage)
System Fans
One of the following
depending on Model
All pre-configured servers ship with a standard 6-foot IEC C-13/C-14 jumper cord (A0K02A). This
jumper cord is also included with each standard AC power supply option kit. If a different power
cord is required, please check the
To review the power requirements for your selected system, please use the HP Power Advisor
Tool located at
Power specifications and technical content for all HP Server power supplies can be found at
www.hp.com/go/proliant/powersupply
NOTE:
of the same input voltage, output rating, and efficiency rating. If non-matching power supplies are
installed, you may receive an error message and/or experience operational issues with your
server.
2P model
NOTE:
additional fans.
NOTE:
environments (719079-B21)
NOTE:
NOTE:
NOTE:
B21) will ship with 6 High efficiency fans
Mixing of power supplies in the same server is not supported. All power supplies must be
1P models typically ship with 4 standard fans. The second processor option kit contains 2
High Performance Temperature Fan Kit is available to meet ambient temperature
the 12LFF and 24SFF chassis ship with 6 High Performance fans as standard
High Performance Temperature Fan Kit is required for GPU support.
Additional HP 12Gb SAS Expander Card (727250-B21) and the 8SFFf Bay kit (719067-
www.hp.com/go/hppoweradvisor
ProLiant Power Cables web page
.
.
Non-redundant
.
Redundant
6 fans
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Page 6
QuickSpecs
Standard Features
HP ProLiant DL380 Generation9 (Gen9)
Interfaces
Operating Systems and
Virtualization Software
Support for ProLiant
Servers
Serial
Video
FlexibleLOM Network Ports
HP iLO Remote Management Network
Port
Micro SD Slot
NOTE:
SD card into the SD slot while the server is powered.
USB 3.0
SID (Systems Insight Display)
Not shipping as standard. Available as a CTO option or as a field upgrade (768900-B21)
Microsoft Windows Server
Canonical Ubuntu
Red Hat Enterprise Linux (RHEL)
SUSE Linux Enterprise Server (SLES)
Oracle Solaris
VMware
Citrix XenServer
NOTE:
Virtualization Software and latest listing of software drivers available for your server, please visit
our Support Matrix at:
http://www.hp.com/support/DL380Gen9
The Micro SD slot is not a hot-pluggable device. Customers should not attempt to plug an
For more information on HP's Certified and Supported ProLiant Servers for OS and
http://www.hp.com/go/ossupport
optional
2 (1 front, optional via Universal Media Bay, 724865B21), 1 back not active simultaneously
4 x 1Gb ports shipping standard with optional
FlexibleLOM
1 Gb Dedicated
1 Micro SD
Up to 5 total: 1 front, 2 rear, 2 internal (secure), 2
optional USB 2.0 front via Universal Media Bay
Optional
and our driver download page:
Upgradeability
Upgradeable to two processors (36 Cores)
NOTE:
HP Technology Sales (
Up to 24 DIMM slots available for higher Memory capacity
FlexibleLOM connector for 1 Gigabit or 10 Gigabit networking options
HP Flexible Smart Array or Smart HBA Controllers
Embedded 10-Port SATA, B140i as standard
Optional 3 slot riser (x16, x16, x8), or 2 slot (x16, x8)
NOTE:
installed.
Redundant Power Supply
Optical Drive supported via Universal Media Bay
NOTE:
Optical.
NOTE:
only.
HP Legacy Mode (FIO only, 758959-B22)
NOTE:
Processor upgrade available from Intel® Xeon® Processors E5-2600v3. Please contact
http://www.hp.com/support
To take advantage of the additional 3 PCI slot upgrade, the second processor must be
The Universal Media bay provides front VGA and 2xUSB, plus ability to add 2SFF and
Universal Media bay only available with 8 or 8+8SFF chassis & can be populated in Bay1
UEFI is the default model for CTO and BTO skus. Can change default to legacy via CTO.
), your local HP Re-seller.
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Page 7
QuickSpecs
Standard Features
HP ProLiant DL380 Generation9 (Gen9)
Industry Standard
Compliance
Graphics
ACPI 2.0b Compliant
PCIe 3.0 Compliant
PXE Support
WOL Support
Microsoft® Logo certifications
USB 3.0 Support
USB 2.0 Support
NOTE:
Energy Star
ASHRAE A3/A4
For details on configurations supporting ASHRAE A3/4 please see:
Integrated Matrox G200eH2 video standard with 16MB of Video RAM
HP iLO 4 On System Management Memory
This support is on the optional Universal Media Bay
UEFI is the default for the DL380 Gen9. Legacy model can be selected in the field, or as a
1280 x 1024 (32 bpp)
1920 x 1200 (16 bpp)
HP Server UEFI/Legacy
ROM
16 MB Flash
256 MB DDR 3 with ECC (112 MB after ECC and video)
HP Server UEFI /Legacy ROM
Unified Extensible Firmware Interface (UEFI) is an industry standard that provides better
manageability and more secured configuration while interacting with your server at boot time. HP
ProLiant Gen9 platform defaults to UEFI and can be factory or field configured for Legacy BIOS
Boot Mode.
NOTE:
(RBSU) of legacy BIOS. For more information, please visit
http://www.hp.com/go/proliantuefi/docs
UEFI enables numerous new capabilities specific to HP ProLiant servers such as:
For more information please visit
NOTE:
properly to support UEFI.
NOTE:
UEFI as default.
The UEFI System Utilities function is analogous to the HP ROM-Based Setup Utility
.
Secure Boot
Operating system specific functionality
Support for > 2.2 TB (using GPT) boot drives
USB 3.0 Stack
Embedded UEFI Shell
Mass Configuration Deployment Tool - HP RESTful API.
PXE boot support for IPv6 networks
Boot support for option cards that only support a UEFI option ROM
http://www.hp.com/go/proliant/uefi
For UEFI Boot Mode, boot environment and OS image installations should be configured
Legacy model can be enabled with a CTO build (758959-B22). All standard skus ship with
DA - 15034 Worldwide QuickSpecs — Version 1 — 9.9.2014
Page 8
QuickSpecs
Standard Features
HP ProLiant DL380 Generation9 (Gen9)
Form Factor
One of the following
depending on Model
Embedded
Management
2U Rack form factor
8 SFF & 24SFF Drive Bay Version:
3.44 x 17.54 x 26.75 in (8.73 x 44.55 x 67.94 cm)
4 LFF & 12LFF Drive Bay Version:
3.44 x 17.54 x 28.75 in (8.73 x 44.55 x 73.02 cm)
NOTE:
HP Integrated LightsOut (HP iLO)
UEFI
HP RESTful API
Intelligent Provisioning
Embedded Remote
Support
Dimensions without bezel
Monitor your servers for ongoing management, service alerting,
reporting and remote management with iLO. Learn more at
www.hp.com/go/ilo
Configure and boot your servers securely with industry standard Unified
Extensible Firmware Interface (UEFI). Learn more at
www.hp.com/go/ProLiant/uefi
RESTful API is an application programming interface. RESTful Web
Service API served by iLO's web server
Provision servers by discovering and deploying 1 to few servers with
Intelligent Provisioning. Learn more at
www.hp.com/go/intelligentprovisioning
HP's embedded remote support, used with Insight Online direct connect
or HP Insight Remote Support, allows HP ProLiant servers to transmit
hardware events directly to HP or an HP Authorized Partner for
automated phone home support. Learn more at
www.hp.com/go/insightonline/info
.
.
www.hp.com/go/restfulapi
.
.
.
Server utilities
HP Smart Update
HP Systems Insight
Manager (HP SIM)
Scripting Tool Kit and
Windows PowerShell
HP RESTful Interface
Tool
HP iLO Mobile
Application
Optimize firmware and driver updates with HP Smart Update solutions.
Learn more at
HP SIM allows you to monitor the health of your HP ProLiant Servers
and HP Integrity Servers, and also provides you with basic support for
non-HP servers.
HP SIM also integrates with HP SUM to provide quick and seamless
firmware updates. Learn more at
Provision 1 to many servers using your own scripts to discover and
deploy them with HP Scripting Tool Kit for Windows and Linux or HP
Scripting Tools for Windows PowerShell. Learn more at
www.hp.com/go/ProLiantSTK or
HP RESTful Interface tool is a scripting tool to provision servers using
RESTful API Interface to discover and deploy servers at scale. Learn
more at
Enables the ability to access, deploy, and manage your server anytime
from anywhere from select smartphones and mobile devices. For
additional information please visit: www.hp.com/go/ilo/mobileapp.
www.hp.com/go/smartupdate
www.hp.com/go/powershell
www.hp.com/go/restfulapi
.
www.hp.com/go/sim
.
.
.
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Page 9
QuickSpecs
Standard Features
HP ProLiant DL380 Generation9 (Gen9)
Security
Warranty
HP Insight Online
Power-on password
Serial interface control
Administrator's password
UEFI
iLO 4 (Integrated Lights-Out 4) has 12 customizable user accounts and SSL encryption
Integrated Lights-Out can be disabled via a Global Setting
iLO Advanced supports directory services integration
TPM 1.2
This product is covered by a global limited warranty and supported by HP Services and a
worldwide network of HP Authorized Channel Partners resellers. Hardware diagnostic support and
repair is available for three years from date of purchase. Support for software and initial setup is
available for 90 days from date of purchase. Enhancements to warranty services are available
through HP Care Pack services or customized service agreements. Hard drives have either a one
year or three year warranty; refer to the specific hard drive QuickSpecs for details.
NOTE:
business day response. Warranty repairs may be accomplished through the use of Customer Self
Repair (CSR) parts. These parts fall into two categories: 1) Mandatory CSR parts are designed for
easy replacement. A travel and labor charge will result when customers decline to replace a
Mandatory CSR part; 2) Optional CSR parts are also designed for easy replacement but may
involve added complexity. Customers may choose to have HP replace Optional CSR parts at no
charge. Additional information regarding worldwide limited warranty and technical support is
available at:
Server Warranty includes 3-Year Parts, 3-Year Labor, 3-Year Onsite support with next
HP Insight Online, available at no additional cost as part of your HP
warranty, Care Pack or contractual support agreement with HP, is a
personalized dashboard for simplified tracking of IT operations and
support information from anywhere, anytime. Learn more at
www.hp.com/go/insightonline/info
.
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Page 10
QuickSpecs
Optional Features
HP ProLiant DL380 Generation9 (Gen9)
Embedded
Management
Server Management
Rack and Power
Infrastructure
iLO Advanced
HP iLO Advanced licenses offer smart remote functionality without compromise, for all HP
ProLiant servers. The license includes the full integrated remote console, virtual keyboard, video,
and mouse (KVM), multi-user collaboration, console record and replay, and GUI-based and
scripted virtual media and virtual folders. You can also activate the enhanced security and power
management functionality. Learn more about HP iLO Advanced at
HP Insight Control
HP OneView
HP Insight Cluster
Management Utility
(CMU)
HP Rack and Power Infrastructure products and services create highly efficient and intelligent
solutions for existing or new IT data centers. HP Rack and Power infrastructure solutions - rack
infrastructure, power protection and management, performance optimized data centers (PODs) are the foundation you are looking for to help secure your long-term IT success. These products
are designed to help you react to changes in the industry. They deliver efficient, easy-to-use
capabilities to manage, monitor, deploy and provision infrastructure from entry to enterprise. As
an industry leader, HP is uniquely positioned to address the key concerns of power, cooling,
cable management and system access.
Learn more at
HP Rack and Power Infrastructure
HP Insight Control, lets you deploy, migrate, monitor, remote control,
and optimize your IT infrastructure through a single, simple
management console. For more information, see
http://www.hp.com/go/insightcontrol
Powerful converged management of servers, storage, and network for
IT service automation and infrastructure simplicity, see
www.hp.com/go/oneview
HP Insight Cluster Management Utility is a hyperscale-optimized
management framework that includes software for the provisioning,
control, performance management and monitoring of groups of nodes
and infrastructure. Learn more at
.
www.hp.com/go/cmu
.
www.hp.com/go/iloadvanced
.
.
.
High Performance
Clusters
HPC Interconnects
Storage Software
HP Cluster Platforms are specifically engineered, factory-integrated large-scale ProLiant clusters
optimized for High Performance Computing, with a choice of servers, networks and software.
Operating system options include specially priced offerings for Red Hat Enterprise Linux and
SUSE Linux Enterprise Server, as well as Microsoft Windows HPC Server. A Cluster Platform
Configurator simplifies ordering.
NOTE:
server under the HP Cluster Platform product portfolio. These high-speed interconnects are fully
supported by HP when they are part of these configure to order clusters. Solutions can be defined
with a lot of flexibility with the help of configuration tools. Please visit the following URL to
configure HPC Clusters with InfiniBand Interconnects:
Whether you need to solve a specific data protection, archiving, or storage command and control
challenge, or deliver on strategic consolidation, compliance, or continuity initiatives, look no
further than HP storage software. Our storage software helps you reduce costs, simplify storage
infrastructure, protect vital assets and respond faster to business opportunities.
Storage software that gets the job done:
High Performance Computing (HPC) interconnect technologies are available for this
Data Protection and Recovery Software
DA - 15034 Worldwide QuickSpecs — Version 1 — 9.9.2014
http://www.hp.com/go/clusters
.
Page 11
QuickSpecs
Optional Features
Whether you're a large enterprise or a smaller business, HP data protection and recovery
software will cost-effectively protect you against disaster and ensure business continuity.
Data Archive and Migration Software
HP's storage software enables you to comply with data retention and retrieval requirements,
improve application performance, and reduce costs by efficiently migrating infrequently
accessed or less valuable data to lower cost storage.
Storage Resource Management Software (SRM)
HP's storage resource management software reduces operational costs and provides the
command and control foundation you need to efficiently manage and visualize your physical
and virtual environments.
Data Replication Software
HP offers array-based and host-based replication software for use in disaster recovery,
testing, application development and reporting.
Stor
Maximize your investment in HP storage and networking with software that enables
hardware-specific configuration, performance tuning and connectivity management.
HP StoreVirtual VSA
With HP StoreVirtual VSA you can use the power of virtualization to turn a set of
heterogeneous and disconnected physical disk drives in your servers and storage devices
into a single pool of logical storage capacity.
HP ProLiant DL380 Generation9 (Gen9)
age Device Management Software
One Config Simple
(SCE)
NOTE:
www.hp.com/go/storage/software
SCE is a guided self-service tool to help sales and non-technical people provide customers with
initial configurations in 3 to 5 minutes. You may then send the configuration on for configuration
help, or use in your existing ordering processes. If you require "custom" rack configuration or
configuration for products not available in SCE, please contact HP's Customer Business Center
or an Authorized Partner for assistance.
For more information available Storage Software including QuickSpecs, please see:
.
http://www.hp.com/products/configurator
.
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Page 12
QuickSpecs
Service and Support
HP ProLiant DL380 Generation9 (Gen9)
HP Technology
Services
Protect your business
beyond warranty with
HP Care Pack Services
Optimized Support
recommendation
Standard Support
recommendation
HP Technology Services delivers confidence, reduces risk and helps customers realize agility and
stability. Connect to HP to help prevent problems and solve issues faster. Our support technology
lets you to tap into the knowledge of millions of devices and thousands of experts to stay
informed and in control, anywhere, any time.
HP Care Pack Services enable you to order the right service level, length of coverage and
response time as you purchase your new server, giving you full entitlement for the term you
select.
HP Proactive Care
Prevent problems and stabilize IT by utilizing secure, real-time, predictive analytics and proactive
consultations when your products are connected to HP. Includes enhanced escalation
management and the industry's highest level of hardware support commitment - hardware will be
returned to operating conditions within six (6) hours after you open your case. Comes with
collaborative software call management with two hour call back to reduce troubleshooting.
As a leading global support provider for Microsoft, Red Hat, VMware, SUSE and other operating
systems, HP is able to simplify and shorten your time to resolution with one call for hardware or
software questions.
HP ProLiant Server Hardware Installation
Help ensure your new HP ProLiant hardware is installed smoothly, efficiently and with minimal
disruption to your IT and business operations.
HP Proactive Care - 24x7 coverage, three year Care Pack Service
This service helps prevent problems and stabilize IT by utilizing secure, real-time, predictive
analytics and proactive consultations when your products are connected to HP. Includes four hour
response for hardware, and collaborative call management for software with a two hour callback.
These services help modernize key systems and leverage new technology to support a changing
business climate and prepare you for the new style of IT. HP understands the needs of the data
center of the future and will serve as your guide for the journey.
Data Privacy Services
Protect your data through better media management. HP Data privacy services help manage and
protect sensitive data.
Factory Express for Servers and storage
HP Factory Express offers configuration, customization, integration and deployment services for
HP servers and storage products. Choose how your factory solutions are built, tested, integrated,
shipped and deployed.
HP Foundation Care
Hardware and software support services provide easy connection to HP to resolve support issues
quickly. Includes collaborative call management for industry leading software; full software
support may also be purchased, giving you one place to call for
help.
www.hp.com/services/foundationcare
Additional HP Care Pack services can be found at:
www.hp.com/services/dataprivacy
http://www.hp.com/go/factory-express
www.hp.com/go/cpc
www.hp.com/services/consulting
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Page 13
QuickSpecs
Service and Support
Parts and Materials
HP will provide HP-supported replacement parts and materials necessary to maintain the covered
hardware product in operating condition, including parts and materials for available and
recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the maximum
usage limitations as set forth in the manufacturer's operating manual, product quick-specs, or the
technical product data sheet will not be provided, repaired, or replaced as part of these services.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash
Drives replaced by HP due to malfunction.
HP ProLiant DL380 Generation9 (Gen9)
DA - 15034 Worldwide QuickSpecs — Version 1 — 9.9.2014
Page 14
QuickSpecs
HP ProLiant DL380 Generation9 (Gen9)
Pre-configured Models
For the Standard Features shipped in the "Factory Integrated Models", please see the "Configuration Information - Factory
Integrated Models" section.
1. Pre-configured models ship with the configurations below. Options can be selected from the Core or Additional options
section of this QuickSpecs.
2. HP does not allow factory integration of options into pre-configured models. Any additional options purchased will be
shipped separately.
3. If you desire a custom configuration please see "Configuration Information - Factory Integrated Models" section of this
QuickSpecs.
4. Not all models are available in all regions. Check with your local country HP offices for availability.
NOTE:
additional hard drive blanks, they can order more using either P/N 666987-B21: HP SFF Hard Drive Blank Kit or P/N
666986-B21: HP LFF Hard Drive Blank Kit.
NOTE:
also included with each standard AC power supply option kit. If a different power cord is required, please check the ProLiant
Power Cables web page.
CAUTION:
your installation instructions for proper tools and number of people to use for any installation.
All Pre-configured Models come populated with some hard drive blanks installed. Should the customer need
All pre-configured servers ship with a standard 6-foot IEC C-13/C-14 jumper cord (A0K02A). This jumper cord is
HP recommends that a minimum of two people are required for all Rack Server installations. Please refer to
Entry Models
[SKU Number]
Model Name
Processor
Number of
Processors
Memory
Network Controller
Storage Controller
Hard Drive
Internal Storage
Optical Drive Bay
Optical Drive
PCI-Express Slots
Power Supply
Fans
766342-B21752686-B21752688-B21752687-B21
HP ProLiant DL380 Gen9
E5-2609v3 1P 8GB-R
B140i 4LFF SATA 500W
PS Entry Server