The HP ProLiant DL380 G7 Server continues to deliver on its heritage of engineering excellence with increased flexibility and
performance, enterprise-class uptime and HP Insight Control manageability, 2 socket Intel® Xeon® performance, and 2U density for a
variety of applications.
Front View:
1.
Quick removal access panel
2.
First Intel Processor
3.
Second Intel Processor
4.
Eighteen slots: DDR3 Registered (RDIMM) or Unbuffered
(UDIMM) memory
5.
Hot-plug fans, full N+1 redundancy
Slim Optical Bay (SATA DVD-RW Optical Drive included on
6.
Performance models)
7.
UID LED button
8.
Health LED
9.
Power On/Standby button and system power LED
10.
USB connectors (2)
11.
Video connector
12.
Systems Insight Display
Rear View:
1.
PCI slot 5
2.
PCI slot 6
3.
PCI slot 4
4.
PCI slot 2
5.
PCI slot 3
6.
PCI slot 1
7.
Power supply 2
8.
Power supply 1
9.
USB connectors (2)
10.
Video connector
11.
NIC 1 connector
12.
NIC 2 connector
13.
Mouse connector
14.
Keyboard connector
15.
Serial connector
16.
iLO 3 NIC connector
17.
NIC 3 connector
18.
NIC 4 connector
What's New
Support for new HP hard drives, UPS
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Page 1
QuickSpecs
HP ProLiant DL380 Generation 7 (G7)
Standard Features
NOTE:
For the Standard Features shipped in the "Factory Integrated Models", please see the "Configuration Information - Factory
HT indicates that the processor model supports Intel® Hyper-Threading Technology.
NOTE:
Turbo indicates the maximum potential frequency increment when using Intel® Turbo Boost
Technology, with 6, 5, 4, 3, 2, and 1 cores active.
NOTE:
DDR3 speed is the maximum memory speed of the processor. Actual memory speed may depend on
the quantity and type of DIMMs installed.
NOTE:
For the Intel 5000, and 5600Series, the letter preceding the model number indicates the
performance/wattage of the processor. "X" denotes High Performance/Wattage; "E" denotes Enterprise
Performance/Wattage (Mainstream); and "L" denotes Lower Wattage.
NOTE:
Up to 2 processors supported. Performance configurations include two processors. Mixing different
processor models is not supported.
Cache Memory
One of the following
depending on Model
Chipset
Up to 12MB (1x12MB) Level 3 cache for all 5600 series processors
Up to 8MB (1 x 8MB) Level 3 cache for all 5500 series processors
Intel® 5520 Chipset
NOTE:
For more information regarding Intel chipsets, please see the following URL:
http://www.intel.com/products/server/chipsets/
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.
Page 2
QuickSpecs
Standard Features
HP ProLiant DL380 Generation 7 (G7)
Upgradeability
Memory Protection
Memory
Upgradeable to 2 processors (12 cores)
Advanced ECC (multi-bit error protection)
Mirroring mode
Online Spare supported on 5600 Series
Lockstep mode
Type
Standard (Performance
Models)
Standard (Base Models)
Standard (Entry Models)
Standard (Efficiency
Models)
Maximum (RDIMM)
Maximum (UDIMM)
NOTE:
If only one processor is installed, only half the DIMM slots are available
NOTE:
If only one processor is installed, only half the DIMM slots are available.
NOTE:
when populating with the 16GB Memory Kits (Quad-Rank), only 12 DIMMs can be populated.
NOTE:
For G6 and G7 servers using Xeon 5600 series processors, the default memory speed is 1333MHz
with either one or two DIMMs per channel. For G6 and G7 servers using Xeon 5500 series processors, an
RBSU option is available to disable 1333MHz operation (which will result in 1067MHz operation).
NOTE:
UDIMM support is only on 12-slot servers.
NOTE:
Depending on the memory configuration and processor model, the memory speed may run at
1333MHz, 1066MHz, or 800MHz. Please see the Online Memory Configuration Tool at:
www.hp.com/go/ddr3memory-configurator
DDR3 Registered (RDIMM) and Unbuffered (UDIMM)
12GB (6 x 2GB) PC3-10600R (DDR3-1333) Registered DIMMs
6GB (3 x 2GB) PC3-10600R (DDR3-1333) Registered DIMMs
4GB (2 x 2GB) PC3-10600R (DDR3-1333) Registered DIMMs
4GB (2 x 2GB) PC3-10600E (DDR3-1333) Unbuffered DIMMS
384GB (12 x 32GB) for Registered Memory configurations
NOTE:
Using PC3-8500R DDR3 Registered (RDIMM) memory, operating at
800MHz when fully populated at 2 DIMMs per Channel in 12 slots.
48GB (12 x 2GB) for Unbuffered Memory configurations
NOTE:
Using PC3-10600E DDR3 Unbuffered (UDIMM) memory, operating at
1066MHz when fully populated at 2 DIMMs per Channel in 12 slots.
.
Network Controller
Expansion Slots
NOTE:
The system board has 2 PCI connectors, but the below riser cards have the actual PCI slots, to which PCI cards attach.
Up to six available PCI-Express Gen2 slots, optional mixed PCI-X / PCI-Express or x16 PCI configurations available (see "Standard
Features -Expansion Slots" section for more details).
Primary Riser
(Standard)
Two HP NC382i Dual Port Multifunction Gigabit Server Adapters (four ports total) with TCP/IP Offload
Engine, including support for Accelerated iSCSI
Expansion
Slots #
1
Technology
PCIe Gen2
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Bus
Width
X8
**
Connector
Width
X16
Bus Number*Form Factor
Notes
7
Full Length,
Full Height
Slot
Page 3
QuickSpecs
Standard Features
HP ProLiant DL380 Generation 7 (G7)
PCIe Riser
(Optional Secondary)
PCIe/PCI-X Riser
Primary)
(Optional
PCIe/PCI-X Riser
Secondary)
(Optional
2
3
* Default bus assignment (in decimal). Inserting cards with PCI bridges may alter the actual bus assignment
number
** Indicates the number of physical electrical lanes running to the connector.
Expansion
Slots #
4
5
6
* Default bus assignment (in decimal). Inserting cards with PCI bridges may alter the actual bus assignment
number
** Indicates the number of physical electrical lanes running to the connector.
Expansion
Slots #
1
2
3
NOTE:
PCI-X support is limited to PCI-X cards only.
*Default bus assignment (in decimal). Inserting cards with PCI bridges may alter the actual bus assignment
number
** Indicates the number of physical electrical lanes running to the connector.
Expansion
Slots #
4
5
PCIe Gen2
PCIe Gen2
Technology
PCIe Gen2
PCIe Gen2
PCIe Gen2
Technology
PCI-X
(133MHz)
PCI-E Gen2
PCI-E Gen2
Technology
PCI-X
(133MHz)
PCI-E Gen2
X4X8
X4X8
Bus
Width
**
X8
X4X8
X4X8
Bus
Width
**
64-bit
X8
X4X8
Bus
Width
**
64-bit
X8
Not applicable
Connector
Width
X16
Connector
Width
N/A
X16
Connector
Width
X16
10
13
Bus Number*Form Factor
16
20
23
Bus Number*Form Factor
7
11
15
Bus Number*Form Factor
19
23
Half Length,
Full Height
Slot
Half Length,
Full Height
Slot
Full length,
full height slot
Half length,
half height
slot
Half length,
half height
slot
Full length,
Full Height
Half Length,
Full Height
Half Length,
Full Height
Full length,
Full height
slot
Half Length,
Half Height
Notes
Notes
Notes
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Page 4
QuickSpecs
Standard Features
HP ProLiant DL380 Generation 7 (G7)
x16 PCIe Riser
(Optional Primary)
x16 PCIe Riser
(Optional Secondary)
6
NOTE:
Only PCI-X support is available in slot 4, supporting PCI-X cards. PCI legacy cards are not supported.
*Default bus assignment (in decimal). Inserting cards with PCI bridges may alter the actual bus assignment
number
** Indicates the number of physical electrical lanes running to the connector.
Expansion
Slots #
1
* Default bus assignment (in decimal). Inserting cards with PCI bridges may alter the actual bus assignment
number
** Indicates the number of physical electrical lanes running to the connector.
Expansion
Slots #
4
* Default bus assignment (in decimal). Inserting cards with PCI bridges may alter the actual bus assignment
number
** Indicates the number of physical electrical lanes running to the connector.
PCI-E Gen2
Technology
PCIe Gen2
Technology
PCIe Gen2
X4X8
Bus
Width
**
x16x16
Bus
Width
**
x16x16
Connector
Connector
Width
Width
27
Bus Number*Form Factor
13
Bus Number*Form Factor
16
Half Length,
Half Height
Full Length,
Full Height
slot
Full Length,
Full Height
slot
Notes
Supports up to
150W; single
wide cards
only
Notes
Supports up to
150W; single
wide cards
only
Storage Controller
One of the following
depending on Model
Entry Models
Base Models
Performance Models
Available upgrades: 1G FBWC, 512MB FBWC, 256MB, 512MB with BBWC, Battery kit upgrade (for the
256MB cache), and Smart Array Advanced Pack (SAAP)
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HP Smart Array P410i/Zero Memory Controller (RAID 0/1/1+0)
HP Smart Array P410i/256 MB Controller (RAID 0/1/1+0/5/5+0)
HP Smart Array P410i/1G FBWC Controller (RAID 0/1/1+0/5/5+0)
Page 5
QuickSpecs
Standard Features
HP ProLiant DL380 Generation 7 (G7)
Internal Storage Devices
Maximum Internal
Storage
Interfaces
Diskette Drive
Optical Drive
One of the following
depending on Model
Hard Drives
Hard Drive Bays
Hot Plug SFF SAS
Hot Plug LFF SATA
Hot Plug SFF SAS SSD
Hot Plug SFF SATA SSD
Hot Plug LFF SATA SSD
Serial
Video
Network RJ-45
HP iLO Remote
Management Port
Keyboard
Pointing Device (Mouse)
Graphics
SD slot
USB 2.0 Ports
None Standard
None Standard on Entry, High Efficiency, and Base Models
NOTE:
No support on LFF HD Models, or when upgrading to optional 8 SFF HD.
HP Slim SATA DVD RW Optical Drive Standard on Performance Models
NOTE:
The Optical Drive option is not available when you upgrade with the
additional 8 SFF drive cage, or in the LFF Models
None Standard
Standard (8) small form factor (SFF) hot-plug drive bays to support Serial-
attached SCSI (SAS) and Serial ATA (SATA) drives
Optional second drive cage for additional (8) SFF drive bays (total 16)
Optional cage for (6) Large Form Factor SAS/SATA hard drive bays
19.2TB
24.0TB
12.8TB
6.4TB
6.4TB
1
2 (1 front, 1 back)
4
1
1
1
1
1
5 total: 2 front, 2 back, 1 internal
16 x 1.2TB (with optional SFF drive cage)
6 x 4TB (with optional LFF drive cage)
16 x 800GB (with optional SFF drive cage)
16 x 400GB (with optional SFF drive cage)
16 x 400GB (with optional SFF drive cage)
Industry Standard
Compliance
ACPI 2.0 Compliant
PCI 2.2 Compliant
WOL Support
Microsoft® Logo certifications
USB 2.0 Support
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QuickSpecs
Standard Features
HP ProLiant DL380 Generation 7 (G7)
Server Power Cords
Common Slot Power
Supply
High voltage power cord ships standard with all part numbers.
NOTE:
HP ProLiant DL servers no longer ship standard with a 12-foot NEMA 5-15P to C13 power cords that
allow connection to 110V US wall outlets in a home or office. ProLiant DL servers are primarily connected
to PDU's in data center racks so they now ship standard with only a PDU 6-foot C-14 to C13 power cord
(142258-001). If a user wishes to power a ProLiant DL server using a110V receptacle (NEMA-15), the 12foot NEMA 5-15 to C13 power cord must be ordered separately. Also available: 110 volt 6-Foot NEMA 515p to C13 (AF556A).
Common Slot (CS) designates commonality of the power supply across multiple ProLiant servers. HP's new
Common Slot power supplies are designed to provide the highest power supply efficiency without
degrading the performance of a ProLiant. CS Power Supplies have efficiency ratings of up to 94% and are
available in three power output options allowing the customer to "right-size" a power supply for their
specific server configuration. To make sure you select the correct power supply to meet your configuration
needs, we suggest that you use the HP Power Advisor to decide the "Right-Size" for your configuration. All
HP Common Slot power sources are UL, CE Mark Compliant, hot-plug and support redundant
configurations.
NOTE:
Mixing of power supplies in the same server is not supported. All power supplies must be of the
same output and efficiency rating. If non-matched power supplies are inserted you will get errors and
operation will fail.
It is highly recommended that you use the HP Power Advisor in defining the "Right-Size" power supply for
your needs. HP Power Advisor can be accessed at:
www.hp.com/go/hppoweradvisor
.
System Fans
Required Cabling
NOTE:
The 80 PLUS program is a unique forum that unites electric utilities, the computer industry, and
consumers in an effort to bring energy efficient technology solutions to the marketplace. 80 Plus
independently tests power supply efficiency and publicly posts the results on
Redundant Power: Optional (1+ 1 or n+n redundant) power supplies can be purchased through power
supply option kits (see Power Supplies for part numbers).
Fully redundant hot plug fans ship standard (N+1).
NOTE:
One processor models include four fans. Two processor models include six fans.
For required cabling information, refer to the HP Web site at:
www.hp.com/servers/dl380
80Plus.org
.
.
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Page 7
QuickSpecs
Standard Features
HP ProLiant DL380 Generation 7 (G7)
Operating Systems and
Virtualization Software
Support for ProLiant
Servers
Graphics
Form Factor
Microsoft Windows Server
Red Hat Enterprise Linux (RHEL)
SUSE Linux Enterprise Server (SLES)
Oracle Solaris
VMware
Citrix XenServer
NOTE:
For more information on HP's Certified and Supported ProLiant Servers for OS and Virtualization
Software and latest listing of software drivers available for your server, please visit our Support Matrix at:
http://www.hp.com/go/ossupport
Integrated ATI ES1000, 64MB video standard
16 bit color: maximum resolution of 1600 x 1200
32 bit color: maximum resolution of 1280 x 1024
NOTE:
Maximum resolution available via iLO 3 remote console for ProLiant is 1280 x 1024 (for 32 bit color)
and 1600 x 1200 (DVR max resolution).
HP Service Pack for ProLiant (SPP) and HP Smart Update Manager (HP SUM)
version 5 provide a new, comprehensive approach to firmware and system
software maintenance. Together they provide better operating stability and
ensure maximum uptime. The SPP will be updated at a predictable cadence,
typically coinciding with new HP server hardware launches. By enabling
firmware to be updated online and integrating firmware and system software
updates in one operation HP SUM and the SPP offer faster updates of
individual servers and dramatically faster updates of entire BladeSystem
enclosures. Further improving system uptime and stability is the fact that HP
provides 12 months of support on each Service Pack for ProLiant.
The user experience around HP SUM and the SPP has been improved in several
ways, starting with the web download. A single web page provides access to a
single download containing both the latest version of HP SUM version 5 and
the latest SPP. Optional smaller subsets with only specific types of servers or
specific operating systems are offered to save on download time. The HP SUM
application has been re-written to provide a more straightforward, intuitive
user interface that guides the user through the steps of discovery, analyses
and update, providing comprehensive information on available updates,
criticality and interdependencies. This information is also available in reports.
By providing the option of multiple local or shared repositories which can be
easily updated from hp.com, HP SUM provides the tools to optimize stability
and consistency throughout the company. While HP SUM and the SPP will
recommend the combinations of firmware and system software that HP has
found to be the best practice, the application gives customers the flexibility to
set their own specific baseline.
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Page 8
QuickSpecs
Standard Features
HP Insight Foundation
HP ProLiant DL380 Generation 7 (G7)
The Service Pack for ProLiant has been rigorously tested with specific
attention for interaction between firmware, drivers and agents both within the
server as well as in interaction with the BladeSystem enclosure components
(Onboard Administrator and Virtual Connect). This testing ensures the highest
quality as well as providing the input for HP SUM to deploy updates taking into
account all interdepencies, when determining the correct updates and order of
update deployment.
The Service Pack for ProLiant (which includes HP SUM 5) can be downloaded
from:
www.hp.com/go/spp/download
http://www.hp.com/go/spp
Insight Foundation is being baselined at version v8.70 which means the
following:
Its Media Kit (contains 2 SmartStart CDs, the Firmware DVD, and the
Management DVD) will continue to ship with all supported ProLiant G7
or earlier BTO servers until the last supported server is no longer
shipping.
The Media Kit will not be updated past version 8.70.
ProLiant G7 or earlier CTO servers are able to order the Media Kit with
the understanding that the media is not updated. Please check specific
server QuickSpecs for availability of CTO Kit.
PSP and Firmware DVD downloads will be updated through 2Q 2012 at
the HP Insight Foundation Suite for ProLiant downloads tab:
http://www.hp.com/go/foundation
and
. More information can be found:
http://www.hp.com/go/hpsum
HP Insight Online
Customers are urged to use the replacement product, HP Service Pack for
ProLiant, instead of Insight Foundation Suite which is found at these location:
www.hp.com/go/spp
www.hp.com/go/spp/download
HP Integrated Lights-Out
(iLO) for ProLiant
HP Insight Online is a new capability available through the HP Support Center portal for one stop, secure
access to product and HP support information specific to your IT environment. Insight Online can
automatically display devices remotely monitored by HP Insight Remote Support. With Insight Online's
easy navigation you can efficiently track your IT support contracts and device status from anywhere and at
anytime.
www.hp.com/go/insightonline
HP Integrated Lights-Out (iLO) simplifies server setup, health monitoring,
power and thermal control, and lights-out remote administration of ProLiant
ML, DL, and BL servers. HP iLO functions without additional software and can
be accessed from any location via a web browser. HP iLO works hand-in-hand
with HP Systems Insight Manager, Insight Control, and Insight Dynamics for
ProLiant, helping customers unleash the value of the ProLiant platform and
deliver the highest possible quality of IT service. For more information, visit:
www.hp.com/go/iLO
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Page 9
QuickSpecs
Standard Features
HP ProLiant DL380 Generation 7 (G7)
HP Proactive Insight
experience
Security
Warranty
Prevent problems with innovative, automated monitoring tools and proactive services. The HP Proactive
Insight experience consist of using Insight Online, Insight Remote Support, and Proactive Care Support
Service as one integrated solution. The Proactive Insight experience provides you with expert advice and
personalized, cloud-based automated IT support, helping to prevent unplanned down time and solve
problems quickly. For more information, visit:
Power-on password
Keyboard password
QuickLock, Network Server Mode
Serial interface control
Administrator's password
This product is covered by a global limited warranty and supported by HP Services and a worldwide
network of HP Authorized Channel Partners resellers. Hardware diagnostic support and repair is available
for three years from date of purchase. Support for software and initial setup is available for 90 days from
date of purchase. Enhancements to warranty services are available through HP Care Pack services or
customized service agreements. Hard drives have either a one year or three year warranty; refer to the
specific hard drive QuickSpecs for details.
NOTE:
Server Warranty includes 3-Year Parts, 3-Year Labor, 3-Year Onsite support with next business day
response. Warranty repairs may be accomplished through the use of Customer Self Repair (CSR) parts.
These parts fall into two categories: 1) Mandatory CSR parts are designed for easy replacement. A travel
and labor charge will result when customers decline to replace a Mandatory CSR part; 2) Optional CSR
parts are also designed for easy replacement but may involve added complexity. Customers may choose
to have HP replace Optional CSR parts at no charge. Additional information regarding worldwide limited
warranty and technical support is available at:
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Page 10
QuickSpecs
Optional Features
HP ProLiant DL380 Generation 7 (G7)
HP Insight management
HP Insight Control
HP iLO Advanced
HP Insight Dynamics for
ProLiant
HP Insight Control, a product option, delivers essential infrastructure
management that can help save time and money by making it easy to deploy,
migrate, monitor, remote control, and optimize your IT infrastructure through
a single, simple management console. For more information, see
http://www.hp.com/go/insightcontrol.
HP Insight Control includes one year of 24 x 7 HP Software Technical Support
and Update Service ensuring rapid access to HP support staff and proactive
delivery of software updates. For more information about this service, see:
http://www.hp.com/services/insight
HP Integrated Lights-Out Advanced License a product option, providing smart
remote server management without compromise. iLO Advanced unlocks the
full set of remote administration functionality for all HP ProLiant servers. iLO
Advanced activates the full Virtual Keyboard Video and Mouse remote console,
multi-user collaboration, console record and replay, GUI-based and scripted
virtual media and virtual folders, and enhanced security and power
management functionality. For more information, see,
http://www.hp.com/go/iloadvance
HP Insight Dynamics for ProLiant, a product option, is advanced infrastructure
management software that enables IT staff to instantly adjust their
environments to meet dynamic business demands by provisioning, optimizing
and protecting complex infrastructure in minutes. It's a powerful toolkit,
integrated-by-design, that accelerates complex technology projects and
simplifies daily operations, transforming data center economics. With Insight
Dynamics IT professionals can plan capacity and power continuously, balance
workloads across physical and virtual resources, and ensure cost-effective
high availability. It also enables IT organizations to provision infrastructure
consistently and automatically from pools of shared resources using a selfservice portal. Resources provisioned can range from a single virtual machine
to complex multi-tier environments and their associated physical and virtual
resource requirements. In addition to the previous functional benefits, it also
provides a cost-effective disaster recovery for physical and virtual
environments that works with HP Continuous Access software for both the
Enterprise Virtual Array and the XP storage array allowing application
environments to be reactivated in minutes with the touch of a button to a
remote location.
.
High Performance
Clusters
HP Cluster Platforms
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NOTE:
For more information, visit:
http://www.hp.com/go/insightdynamics
HP Cluster Platforms are specifically engineered, factory-integrated largescale ProLiant clusters optimized for High Performance Computing, with a
choice of servers, networks and software. Operating system options include
specially priced offerings for Red Hat Enterprise Linux and SUSE Linux
Enterprise Server, as well as Microsoft Windows HPC Server. A Cluster
Platform Configurator simplifies ordering.
http://www.hp.com/go/clusters
Page 11
QuickSpecs
Optional Features
HP ProLiant DL380 Generation 7 (G7)
Storage Software
HP HPC Interconnects
HP Cluster Management
Utility
HP HPC Linux Value Pack
Whether you need to solve a specific data protection, archiving, or storage command and control
challenge, or deliver on strategic consolidation, compliance, or continuity initiatives, look no further than
HP storage software. Our storage software helps you reduce costs, simplify storage infrastructure,
protect vital assets and respond faster to business opportunities.
High Performance Computing (HPC) interconnect technologies are available
for this server as part of the HP Cluster Platform portfolio. These high-speed
InfiniBand and Gigabit interconnects are fully supported by HP when
integrated within an HP cluster. Flexible, validated solutions can be defined
with the help of configuration tools.
HP Cluster Management Utility (CMU) is an HP-licensed and HP-supported
suite of tools that are used to manage large-scale Linux ProLiant systems.
CMU includes software for the centralized provisioning, management and
monitoring of nodes. CMU makes the administration of clusters user friendly,
efficient, and effective.
HP HPC Linux Value Pack (Value Pack) is an HP-licensed and HP-supported
specially priced software bundle for the development and deployment of
applications on HPC Cluster Platforms. Value Pack includes the Platform HPC
Enterprise Edition suite of tools including the LSF workload scheduler, the HPMPI parallelization library. Also included are the HP Unified Parallel C compiler
and the HP Shmem library, as well as the execution environments for the
libraries and compiler.
http://www.hp.com/go/cmu
HP HPC Linux Value Pack
Storage software that gets the job done:
Data Protection and Recovery Software
Whether you're a large enterprise or a smaller business, HP data protection and recovery software
will cost-effectively protect you against disaster and ensure business continuity.
Data Archive and Migration Software
HP's storage software enables you to comply with data retention and retrieval requirements,
improve application performance, and reduce costs by efficiently migrating infrequently accessed
or less valuable data to lower cost storage.
Storage Resource Management Software (SRM)
HP's storage resource management software reduces operational costs and provides the command
and control foundation you need to efficiently manage and visualize your physical and virtual
environments.
Data Replication Software
HP offers array-based and host-based replication software for use in disaster recovery, testing,
application development and reporting.
Storage Device Management Software
Maximize your investment in HP storage and networking with software that enables hardwarespecific configuration, performance tuning and connectivity management.
HP StoreVirtual VSA
With HP StoreVirtual VSA you can use the power of virtualization to turn a set of heterogeneous and
disconnected physical disk drives in your servers and storage devices into a single pool of logical
storage capacity.
NOTE:
For more information available Storage Software including QuickSpecs, please see:
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Page 12
QuickSpecs
Optional Features
HP ProLiant DL380 Generation 7 (G7)
Factory Express Portfolio
for Servers and Storage
HP Simple Configurator
www.hp.com/go/storage/software
HP Factory Express offers configuration, customization, integration and deployment services for HP
servers and storage products. Customers can choose how their factory solutions are built, tested,
integrated, shipped and deployed.
Factory Express offers service packages for simple configuration, racking, installation, complex
configuration and design services as well as individual factory services, such as image loading, asset
tagging, and custom packaging. HP products supported through Factory Express include a wide array of
servers and storage: HP Integrity, HP ProLiant, HP ProLiant Server Blades, HP BladeSystem, HP 9000
servers as well as the MSAxxxx, EVA7xxx, EVA, XP, rackable tape libraries and configurable network
switches.
For more information on Factory Express services for your specific server model please contact your sales
representative or go to:
SCE is a guided self service tool to help sales and non technical people provide customers with initial
configurations in 3 to 5 minutes. You may then send the configuration on for configuration help, or use in
your existing ordering processes. If you require "custom" rack configuration or configuration for products
not available in SCE, please contact HP's Customer Business Center or an Authorized Partner for
assistance.
http://www.hp.com/products/configurator
http://www.hp.com/go/factory-express
.
.
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Page 13
QuickSpecs
Service and Support
HP ProLiant DL380 Generation 7 (G7)
Service and Support
Optimized Care
HP Technology Services for Industry Standard Servers and BladeSystem
Capitalizing on HP ProLiant server and HP BladeSystem capabilities requires a service partner who
understands your increasingly complex business technology environment. That's why it makes sense to
team up with the people who know HP infrastructure hardware and software best - the experienced
professionals at HP Services.
What HP ProLiant and BladeSystem Services can do for you
HP ProLiant and BladeSystem Services can help you design, deploy, test, integrate, support, and manage
IT and infrastructure solutions. This way, HP proposes services solutions that include more than just uplift
of base warranty. You can get the support you need by choosing from one of a number of service
packaged solutions we have designed to address wider set of customer support needs:.
HP Technology Services meets business challenges with services offered in three packages -
Care Package, Standard Care Package, and Basic Care Package
packaged solutions enable customers to optimize technology operations, minimize risk and drive better
business outcomes with easy-to-buy, easy-to-use scalable support packages for servers, storage,
networking and software.
Optimized Care Package: Supports maintaining servers at optimum performance availability
HP ProLiant Server Hardware Installation
Provides for the basic hardware installation of HP branded servers, storage devices and networking
options to assist you in bringing your new hardware into operation in a timely and professional manner
HP Installation and Startup for Insight Control Software
Provides for the deployment and basic configuration of HP Insight Control on HP ProLiant ML and DL series
servers or HP BladeSystem servers
3-Year HP Critical Advantage
Provides end-to-end infrastructure support solution for business critical applications running on
virtualized/x86 infrastructures, enabling the customers to cost effectively build, operate, and
continuously improve their IT environment
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QuickSpecs
Service and Support
HP ProLiant DL380 Generation 7 (G7)
Standard Care
Standard Care Package: Package that maintains high level of server availability
HP ProLiant Server Hardware Installation
Provides for the basic hardware installation of HP branded servers, storage devices and networking
options to assist you in bringing your new hardware into operation in a timely and professional manner
HP Installation and Startup for Insight Control Software
Provides for the deployment and basic configuration of HP Insight Control on HP ProLiant ML and DL series
servers or HP BladeSystem servers
3-Year HP 6 hour Hardware Support Onsite Call-to-Repair Service
Provides an IT manager with a team of support specialists who will quickly begin troubleshooting the
system to help return the hardware to operating condition within 6 hours of the initial service request to
the HP Global Solution Center
Software Support; Install and Startup Services for Insight Control; Microsoft or Linux or VMware education
courses; +30 Proactive Select Credits, Factory Express
: Software OS (Microsoft, Linux (SUSE/Red Hat) & VMware Installation & Start Up, and
Basic Care Package: delivers minimum recommended support service level
HP ProLiant Server Hardware Installation
Provides for the basic hardware installation of HP branded servers, storage devices and networking
options to assist you in bringing your new hardware into operation in a timely and professional manner
The packages include HP Insight Remote Support that uses proven technology to deliver secure, reliable
24x7 remote monitoring, diagnoses, and problem resolution. It is available at no additional cost to all
warranty, HP Care Pack Service, and service agreement customers.
To learn more on HP ProLiant servers and HP BladeSystem servers, please contact your HP sales
representative or HP Authorized Channel Partner. Or visit:
: Software OS (Microsoft, Linux (SUSE/Red Hat) & VMware Installation & Start Up and
http://www.hp.com/services/proliant
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QuickSpecs
HP ProLiant DL380 Generation 7 (G7)
Pre-configured Models
NOTE:
For the Standard Features shipped in the "Factory Integrated Models", please see the "Configuration Information - Factory
Integrated Models" section.
NOTE:
Pre-configured models ship with the configurations below. Options can be selected from the Core or Additional options section
of this QuickSpecs.
NOTE:
HP does not allow factory integration of options into pre-configured models. Any additional options purchased will be shipped
separately.
NOTE:
If you desire a custom configuration please see "Configuration Information - Factory Integrated Models" section of this
QuickSpecs.
NOTE:
Not all models are available in all regions. Check with your local country HP offices for availability.