Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S.
and other countries.
Intel and Pentium are trademarks of Intel Corporation in the U.S. and other countries.
UNIX is a trademark of The Open Group in the U.S. and other countries.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without warranty of
any kind and is subject to change without notice. The warranties for HP products are set forth
in the express limited warranty statements accompanying such products. Nothing herein
should be construed as constituting an additional warranty.
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide
September 2002 (First Edition)
Part Number 293974-001
Contents
About This Guide
Intended Audience............................................................................................................. ix
Important Safety Information ............................................................................................ ix
Symbols on Equipment ..................................................................................................... ix
Rack Stability .................................................................................................................... xi
Symbols in Text.................................................................................................................xi
Related Documents........................................................................................................... xii
Getting Help ..................................................................................................................... xii
HP Technical Support................................................................................................ xii
HP Website ............................................................................................................... xiii
HP Authorized Reseller ............................................................................................ xiii
Reader’s Comments ........................................................................................................ xiii
Chapter 1
Planning the Server Installation
HP ProLiant DL360 Generation 3 Server Features ......................................................... 1-1
Server Installation Overview........................................................................................... 1-1
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide vii
This guide is designed to be used as step-by-step instructions for installation and as a
reference for operation, troubleshooting, and future upgrades for the HP
ProLiant DL360 Generation 3 server.
Intended Audience
This guide is intended for anyone configuring an HP ProLiant DL360 Generation 3
server. A moderate level of server-based knowledge and experience is assumed.
Important Safety Information
Before installing this product, read the Important Safety Information document
provided.
About This Guide
Symbols on Equipment
The following symbols may be placed on equipment to indicate the presence of
potentially hazardous conditions:
WARNING: This symbol, in conjunction with any of the following symbols,
indicates the presence of a potential hazard. The potential for injury exists if
warnings are not observed. Consult your documentation for specific details.
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide ix
About This Guide
Weight in kg
Weight in lb
This symbol indicates the presence of hazardous energy circuits or electric
shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure. Refer all maintenance, upgrades, and servicing to
qualified personnel.
This symbol indicates the presence of electric shock hazards. The area
contains no user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure.
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors into this
receptacle.
This symbol indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the
surface to cool before touching.
These symbols, on power supplies or systems, indicate that the
equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock,
remove all power cords to completely disconnect power from the
system.
This symbol indicates that the component exceeds the recommended
weight for one individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manual material handling.
x HP ProLiant DL360 Generation 3 Server Setup and Installation Guide
Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
• The leveling jacks are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizing feet are attached to the rack, if it is a single-rack
installation.
• The racks are coupled together in multiple-rack installations.
• Only one component is extended at a time. A rack may become unstable if
more than one component is extended for any reason.
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
About This Guide
CAUTION: Text set off in this manner indicates that failure to follow directions could
result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of
information.
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide xi
About This Guide
Related Documents
For additional information on the topics covered in this guide, refer to the following
documentation:
• HP ProLiant DL360 Generation 3 Server Maintenance and Service Guide
• HP ProLiant DL360 Generation 3 Server Hardware Installation and
Configuration Poster
• Servers Troubleshooting Guide:
www.hp.com/servers/proliant/manage
• HP ProLiant DL360 Generation 3 Server High-Density Deployment white paper
• For general online reference and specifications, refer to
www.hp.com/servers/proliant
Getting Help
If you have a problem and have exhausted the information in this guide, you can get
further information and other help in the following locations.
HP Technical Support
In North America, call the HP Technical Support Phone Center at 1-800-652-6672.
This service is available 24 hours a day, 7 days a week. For continuous quality
improvement, calls may be recorded or monitored. Outside North America, call the
nearest HP Technical Support Phone Center. For telephone numbers of worldwide
Technical Support Centers, refer to
Before calling, refer to the Servers Troubleshooting Guide for a list of information to
have available.
Documentation CD or website
www.hp.com
xii HP ProLiant DL360 Generation 3 Server Setup and Installation Guide
HP Website
For information on this product, as well as the latest drivers and flash ROM images
www.hp.com.
go to
HP Authorized Reseller
For the name of your nearest HP authorized reseller:
• In the United States, call 1-800-345-1518.
• In Canada, call 1-800-263-5868.
About This Guide
• Elsewhere, refer to
www.hp.com for locations and telephone numbers.
Reader’s Comments
HP welcomes your comments on this guide. Please send your comments and
suggestions by email to
ServerDocumentation@hp.com.
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide xiii
Planning the Server Installation
If planning to deploy and configure multiple servers in a single rack, consult the HP
ProLiant DL360 Generation 3 Server High-Density Deployment white paper at
www.compaq.com/products/servers
HP ProLiant DL360 Generation 3 Server Features
For a list of features, which are standard on the HP ProLiant DL360 Generation 3
server, refer to
www.compaq.com/products/servers/proliantdl360
A generation identifier (G3), located on the front of the server, indicates the model of
the server purchased. The generation identifier is required to accurately identify the
model for service and support.
1
Server Installation Overview
The following steps give an overview of the required procedures for installing the
server:
IMPORTANT: Before beginning the following procedures, refer to the Important Safety
Information guide that shipped with the server.
1. Select an appropriate site for the rack.
2. Unpack the server and rack-mounting hardware.
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 1-1
Planning the Server Installation
3. Install PCI or PCI-X expansion boards (optional).
4. Install other options.
Other options include additional memory, hard drives, a second processor, a
second hot-plug power supply, and external storage devices. Refer to Chapter 2,
“Installing Hardware Options.”
Before running the System Configuration Utility, install hardware options.
Installation of additional memory and most PCI boards can be done after the
System Configuration Utility is run. The System Configuration Utility is run
during the SmartStart portion of the installation sequence.
IMPORTANT: Do not attempt to change the factory settings for reserved switches.
Inaccurate settings can seriously degrade system performance.
5. Set internal switches, if necessary. For detailed information on relevant switches,
refer to Appendix E, “LEDs, Switches, and Jumpers.”
6. Use the rack template to identify the proper location for server installation. Refer
to “Measuring with the Template,” in Chapter 3, “Server Installation.”
7. Install the universal rack rails. Refer to “Installing the Universal Rack Rails” in
Chapter 3, “Server Installation.”
8. Mount the server in the rack. Refer to “Installing the Server into the Rack,” in
Chapter 3, “Server Installation.”
9. Install the fixed cable tray for managing cables on the server rear panel.
These cables include keyboard, mouse, monitor, network, and power cables.
Refer to “Attaching the Fixed Cable Tray,” in Chapter 3, “Server Installation.”
10. Connect the power cord and peripheral devices. Refer to “Connecting the
Peripheral Device Cables and the Power Cord,” in Chapter 3, “Server
Installation.”
11. Secure the power cord and peripheral device cables in the fixed cable tray. Refer
to “Securing the Cables in the Cable Tray,” in Chapter 3, “Server Installation.”
1-2 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide
Optimum Environment
When installing these servers in a rack, select a location that meets the environmental
standards described in the following paragraphs.
Space and Airflow Requirements
To allow for servicing and adequate airflow, observe the following spatial
requirements when deciding where to install an HP-branded, Compaq-branded, telco,
or third-party rack:
• Leave a minimum clearance of 63.5 cm (25 inches) in front of the rack.
• Leave a minimum clearance of 76.2 cm (30 inches) in the back of the rack.
• Leave a minimum clearance of 121.9 cm (48 inches) from the back of the rack to
the rear of another rack or row of racks.
The servers draw in cool air through the rack front door and expel warm air through
the rack rear door. Therefore, the front and rear rack doors must be adequately
ventilated to allow ambient room air to enter the front of the cabinet and warm air to
escape from the rear of the cabinet.
IMPORTANT: Do not block the ventilation openings.
Planning the Server Installation
Compaq branded 9000 and 10000 Series racks provide proper server cooling from
flow-through perforations in the front and rear doors that provide 64 percent open
area for ventilation.
CAUTION: When using a Compaq branded 7000 Series rack, the high airflow rack
door insert must be installed [P/N 327281-B21 (42U) and P/N 157847-B21 (22U)] to
provide proper front-to-back airflow and cooling.
CAUTION: When using a Compaq branded 7000 Series rack, an extension kit must
be installed to allow sufficient clearance for cabling and cabling hardware at the
back. Refer to
information.
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 1-3
www.compaq.com/quickspecs for part numbers and ordering
Planning the Server Installation
CAUTION: If a third-party rack is used, observe the following additional
requirements to ensure adequate airflow and to prevent damage to the equipment:
• Front and rear doors: If the 42U server rack includes closing front and rear
doors, 5,350 sq cm (830 square inches) of holes evenly distributed from top to
bottom must be available to permit adequate airflow (equivalent to the required
64 percent open area for ventilation).
• Side: The clearance between the installed rack component and the side panels
of the rack must be a minimum of 7 cm (2.75 inches).
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This
arrangement ensures proper airflow. Using a rack without blanking panels, results in
improper cooling that can lead to thermal damage.
Temperature Requirements
To ensure continued safe and reliable equipment operation, install or locate the
system in a well-ventilated, climate-controlled environment.
The HP maximum recommended ambient operating temperature (TMRA) for most
server products is 35°C (95°F). The temperature in the room where the rack is
located must not exceed 35°C
(95°F).
Power Requirements
WARNING: To reduce the risk of personal injury, fire, or damage to the
equipment, do not overload the AC supply branch circuit that provides power
to the rack. Consult the electrical authority having jurisdiction over the
facility’s wiring and installation requirements.
The installation of this equipment shall be in accordance with local/regional electrical
regulations governing the installation of information technology equipment by
licensed electricians. This equipment is designed to operate in installations covered
by NFPA 70, 1999 Edition (National Electric Code) and NFPA 75, 1992 Edition
(code for Protection of Electronic Computer/Data Processing Equipment). For
electrical power ratings on options, refer to the product’s rating label or the user
documentation supplied with that option.
1-4 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide
When installing more than one server, additional power distribution devices may be
required to safely provide power to all devices. Observe the following guidelines:
• The power load must be balanced between available AC supply branch circuits.
• The overall system AC current load must not exceed 80 percent of the branch
circuit AC current rating.
Grounding Requirements
For proper operation and safety, the server must be properly grounded. In the United
States, install the equipment in accordance with NFPA 70, 1999 Edition (National
Electric Code) Article 250, as well as any local and regional building codes. In
Canada, install the equipment in accordance with Canadian Standards Association,
CSA C22.1, Canadian Electrical Code. In all other countries, the installation must
follow any regional or national electrical wiring codes, such as the International
Electrotechnical Commission (IEC) 364, parts 1 through 7. Furthermore, ensure that
all power distribution devices used in the installation—such as branch wiring and
receptacles—are listed or certified grounding-type devices.
Because high ground leakage currents associated with multiple servers connected to
the same power source, HP recommends the use of a power distribution unit (PDU)
that is either permanently wired to the building’s branch circuit or includes a
non-detachable cord that is wired to an industrial-style plug. NEMA locking-style
plugs or those complying with IEC 60309 are considered suitable for this purpose.
HP does not recommend using common power outlet strips for this equipment.
Planning the Server Installation
Rack Planning Resources
For Rack Builder Pro Configuration Tool and Rack Products documentation, go to
www.compaq.com/rackbuilder
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 1-5
Planning the Server Installation
Rack Warnings and Cautions
Before installing a rack, carefully review the following warnings and cautions.
WARNING: To reduce the risk of personal injury or equipment damage, always
ensure that the rack is adequately stabilized before extending a component out
of the rack. Extend only one component at a time. A rack may become
unstable if more than one component is extended for any reason.
WARNING: To reduce the risk of personal injury or equipment damage,
ensure that:
• The leveling jacks are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizers are attached to the rack for single-rack installation.
• The racks are coupled together in multiple-rack installations.
WARNING: When installing the server in a telco rack, ensure that the rack
frame is adequately secured to the top and bottom of the building structure.
WARNING: To reduce the risk of personal injury or equipment damage, at
least two people are needed to safely unload the rack from the pallet. An
empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than
2.1 m (7 ft) tall, and may become unstable when moved on its casters.
Never stand in front of the rack when it is rolling down the ramp from the
pallet. Always handle the rack from both sides.
CAUTION: Always begin by mounting the heaviest item on the bottom of the rack.
Continue to populate the rack from the bottom to the top.
Server Warnings and Cautions
Before installing the server, carefully review the following warnings and cautions.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the
drives and the internal system components to cool before touching them.
1-6 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is
easily accessible at all times.
• Unplug the power cord from the power supply to disconnect power to the
equipment.
CAUTION: Protect the server from power fluctuations and temporary interruptions
with a regulating uninterruptible power supply (UPS). This device protects the
hardware from damage caused by power surges and voltage spikes and keeps the
system in operation during a power failure.
CAUTION: Do not operate the server for long periods without the access panel.
Operating the server without the access panel results in improper airflow and
improper cooling that can lead to thermal damage.
Server Shipping Contents
Planning the Server Installation
Unpack the server box, and locate the materials and documentation for installing the
server. All rack-mounting hardware for installing the server into the rack is included
with the rack or the server.
In addition to these supplied items, the following items may be needed:
• Application software diskettes
• Options to be installed
• Phillips screwdriver
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 1-7
2
Installing Hardware Options
This chapter provides information and procedures for installing hardware options on
HP ProLiant DL360 Generation 3 servers. For additional instructions, refer to the
installation documentation shipped with each option kit, the hardware installation and
configuration poster shipped with the server, and the labels attached to the inside of
the server access panel.
To streamline the installation process, read the installation instructions for all of the
hardware options and identify similar steps before beginning installation.
After installing all hardware options, proceed with the server installation procedures
in Chapter 3, “Server Installation.”
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 2-1
Installing Hardware Options
Accessing Internal Server Components
This section defines standard procedures to access the inside of the server.
Procedures will vary depending on whether the server is in the rack and powered on
or out of the rack.
Accessing Internal Components when the Server is out of the
Rack
With the server not yet installed in the rack, accessing internal components requires
the removal of the access panel.
Removing the Access Panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the
internal system components to cool before touching them.
CAUTION: Before removing the server access panel, be sure that the server is
powered down and that the power cord is disconnected from the server or the
electrical outlet.
CAUTION: Electrostatic discharge can damage electronic components. Be sure
you are properly grounded before beginning any installation procedure.
To remove the access panel lift up on the hood latch, slide panel toward rear of
server, and remove the panel.
Accessing Internal Components when the Server is in the Rack
The universal rack rail allows the mounting of either fixed or sliding rails. The
sliding rail and cable management system option allows the ProLiant DL360
Generation 3 server to be mounted on sliding rails that support in-rack serviceability.
Rack depths of 24 in (61 cm) to 36 in (91 cm) are supported. The cable management
system provides a clean, effective way to route server cables.
2-2HP ProLiant DL360 Generation 3 Server Setup and Installation Guide
Installing Hardware Options
To access internal components:
1. Power down the server.
a. Shut down the operating system as directed in the operating system
instructions.
CAUTION: Whenever installing hardware or performing maintenance
procedures requiring access to internal components, it is recommended that all
server data be backed up to avoid loss.
b. Press the unit identification button on the server front panel (1). An LED
illuminates blue on the server front and rear panels.
c. Press the server Power On/Standby button (2) to power down the server. The
Power On/Off LED (2) turns from green to amber indicating standby mode.
Figure 2-1: Activating the front unit identification LED
and powering down the server
2. If the server has a sliding rail solution:
a. Loosen the thumbscrews securing the server in the rack.
b. Slide the server out of the rack until the rail locks engage.
c. Disconnect the power cord.
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 2-3
Installing Hardware Options
d. Remove the access panel. Refer to the “Removing the Access Panel” section
earlier in this chapter.
3. If the server has a universal rail solution:
a. Disconnect the power cord and cables from the server rear panel (including
cables extending from expansion boards), moving from left to right.
b. Loosen the server thumbscrews securing the cable tray to the universal rack
rail and to the server (1) and remove the cable tray from the server (2).
Figure 2-2: Removing the cable tray from the server
2-4HP ProLiant DL360 Generation 3 Server Setup and Installation Guide
Installing Hardware Options
c. Move to the front of the rack and loosen the thumbscrews securing the server
in the rack (1).
d. Grasp the front panel thumbscrews, and extend the server from the rack. The
cables remain clamped in the cable tray. The rail release latches engage
automatically.
e. Press in and hold the rail release latches (2).
f. Holding the rail release latches, extend the server until the latches clear the
rack.
g. Pull the server completely out of the rack and set it on a flat, level
surface (3).
Figure 2-3: Removing the server from the rack
h. Remove the access panel. Refer to the “Removing the Access Panel” section
earlier in this chapter.
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 2-5
Installing Hardware Options
Identifying System Board Components
Use the following figure and table to locate the system board and to identify the
system board connectors and components for option installation or service events.
Figure 2-4: Identifying system board components
2-6HP ProLiant DL360 Generation 3 Server Setup and Installation Guide
Installing Hardware Options
Table 2-1: System Board Connectors and Components
Item Description Item Description
1 PCI riser board slot 1 connector 10 Power signal connector
2 Battery 11 System power connector
3 DIMM slots (four) 12 PPM socket 2
4 Processor Power Module (PPM)
socket 1 (shown with PPM installed)
5 Processor 1 socket (shown with
processor/heatsink installed)
6 Processor 2 socket 15 Redundant Power Supply/PCI install
8 SCSI board connector 17 System maintenance switch (SW2)
9 Optical device/floppy board signal
connector
13 Smart Array 5i memory connector
14 Debug LED switch bank (SW3)
switch bank (SW1)
Installing Additional Memory
Server memory can be expanded by installing Double Data Rate Synchronous
DRAM (DDR SDRAM). The system supports up to four PC2100 ECC registered
DDR SDRAM Dual Inline Memory Modules (DIMMs) installed in four sockets on
the system board. Memory must be added two equivalent modules at a time.
Refer to Figure 2-4 and to Table 2-1 for DIMM slot location and socket numbers.
This information is also available on the hood label. Memory must be installed in the
lowest DIMM socket number to the highest.
The following guidelines must be observed when installing additional memory:
• DIMMs installed in the server must be PC2100 registered DDR SDRAM, 3.3 V,
64 bits wide, and ECC.
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 2-7
Installing Hardware Options
• All DIMMs installed must be the same speed. Do not install DIMM modules
supporting different speeds. For example, DIMM modules supporting speeds of
266 MHz and 200 MHz should not be installed together.
• To facilitate successive DIMM installations, install the DIMMs in ascending
sequential order, starting with DIMM socket 1A.
• DIMMs are installed in banks of two DIMMs per bank. Bank A is DIMMs 1 and
2, and Bank B is DIMMs 3 and 4.
CAUTION: Use only HP DIMMs. DIMMs from other sources can adversely affect
data integrity.
Refer to www.compaq.com/quickspecs for DIMM option kits.
CAUTION: Electrostatic discharge can damage electronic components. Be sure you
are properly grounded before beginning any installation procedure. Refer to
Appendix B, “Electrostatic Discharge,” for more information.
To install a DIMM onto the system board:
1. Access internal server components. Refer to “Accessing Internal Server
Components” section earlier in this chapter.
2. Open the DIMM socket latches.
3. Align the key slot in the bottom edge of the DIMM with the tab in the expansion
socket.
4. Insert the DIMM at the same angle as the DIMM socket on the system board. As
the DIMM enters the socket, the latches close.
IMPORTANT: Misaligned DIMMs do not seat.
5. Press down firmly on the DIMM while pushing the latches inward until the
latches snap into place.
6. Reverse the procedures performed in the “Accessing Internal Server
Components” section earlier in this chapter.
2-8 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide
Replacing an Expansion Board
To install an expansion board, complete the procedures described in the following
subsections.
Removing an Expansion Board
The expansion board and PCI riser board assembly must be removed to replace an
expansion board.
CAUTION: To avoid damaging the system or expansion boards, remove all AC
power cords before installing or removing an expansion board. When the front panel
power switch is in the Off position, auxiliary power is still connected to the PCI
expansion slot and may damage the card.
1. Access internal server components. Refer to the “Accessing Internal Server
Components” section earlier in this chapter.
2. Disconnect any cables leading from any existing expansion board in the system
board.
Installing Hardware Options
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 2-9
Installing Hardware Options
3. Loosen the PCI riser board thumbscrew (1).
4. Lift the front of the assembly slightly (2) and then pull it out of the server chassis
PCI support slot (3).
Figure 2-5: Removing the PCI riser board assembly and
expansion board from PCI expansion board slot 1
5. Remove expansion board from PCI riser board assembly.
2-10HP ProLiant DL360 Generation 3 Server Setup and Installation Guide
Installing Hardware Options
Inserting an Expansion Board into the PCI Riser Board Assembly
To install an expansion board:
CAUTION: Do not discard the expansion slot cover. If the PCI expansion board is
removed in the future, the expansion slot cover must be reinstalled to maintain
proper cooling.
CAUTION: When installing an expansion board with a mezzanine board attached,
remove the bracket between the two boards.
NOTE: The PCI slots only accept 3.3 volt or universal PCI expansion boards. Expansion
boards that are 5 volt cannot be used in this server.
1. Remove the expansion slot cover from the PCI riser board assembly (1).
2. Align the expansion board with the guiding groove.
3. Slide the expansion board into the slot until the board seats firmly (2).
Figure 2-6: Installing an expansion board into the PCI
riser board
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 2-11
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