Hp PROLIANT DL360 G2, PROLIANT ML150 G2, PROLIANT ML350, PROLIANT ML570 G2, PROLIANT BL20P Implementing Microsoft Windows Server 2003 with Service Pack 2
For more information.......................................................................................................................... 35
Call to action .................................................................................................................................... 35
Abstract
This integration note describes the level of support available for Microsoft® Windows® Server 2003
Service Pack 2 (SP2), which includes:
• Supported configurations of ProLiant servers
• Recommended system configuration and server platforms
• Supported software, storage options, and network adapters
• Procedures for new installations
• Known issues with workarounds
This paper describes the level of support available for Microsoft Windows Standard Server, Enterprise
Server and Datacenter Server editions of the Windows Server 2003 family with Service Pack 2.
Microsoft releases Windows Server 2003 in both 32-bit and 64-bit editions. The focus of this paper is
for the Intel® and AMD 32-bit and 64-bit server processor families. This paper does not describe
support for Itanium® 2-based systems or for Windows XP Professional X64 edition.
This document and others pertaining to Windows Server 2003 can be found at
www.hp.com/go/windows.
Introduction to Windows Server 2003 and SP2
SP2 is an accumulation of fixes since the original release of Windows Server 2003. The following
operating systems (OS) may be upgraded to SP2:
• Windows Server 2003
• Windows Server 2003 SP1
• Windows Server 2003 X64 Edition
• Windows Server 2003 R2 Standard and Premium Editions
• Windows Server 2003 R2 X64 Edition
• Windows Server 2003 SP1 for Itanium-based systems
• Windows Server 2003 Storage Server R2 Edition
• Windows Server 2003 Compute Cluster Edition
• Windows Server 2003 for Small Business Servers R2 Edition
• Windows XP Professional X64 Edition
In addition, Windows Server 2003 SP2 includes updates for the following features or services:
• Windows Deployment Services
• Microsoft Management Console 3.0
• Wi-Fi Protected Access 2 (WPA2)
• Scalable Networking Pack
• Enabling “Firewall Per Port” Authentication
• Enhanced Discoverability Options for MSCONFIG
• Improved IPSEC Filter Management
• Performance Improvements under Windows Virtualization
For the full list of features and services offered in Windows Server 2003 SP2, visit:
www.microsoft.com/technet/windowsserver/sp2.mspx.
2
Windows Server 2003 SP2 may be purchased from HP as an in-box CD-ROM set when ordered with
a supported HP ProLiant server. For details, visit:
Microsoft Windows Server 2003 R2 Datacenter support
In October of 2006, Microsoft announced unlimited virtualization support with Windows Server
2003 R2 Datacenter. In support of this announcement, HP now offers Windows Server 2003 R2
Datacenter as a supported OS on the ProLiant server platforms listed in Table 1.
Table 1. ProLiant server platforms supporting Windows Server 2003 R2 Datacenter
HP BladeSystem
servers
BL45P G1 DL380 G4 DL580 G3
BL45P G2 DL380 G5 DL580 G4
BL685C DL385 G1 DL585 G1
DL385 G2 DL585 G2
ProLiant DL300
server series
ProLiant DL500
server series
ProLiant ML500
server series
ML570 G3
ML570 G4
The ProLiant Support Pack released as a part of SmartStart 7.70 supports Windows Server 2003 R2
Datacenter on the above platforms. SmartStart assisted path installation for the above platforms will
be offered in a future release of SmartStart.
For more information regarding unlimited virtualization support in Windows Server 2003 R2
Datacenter, visit the Microsoft website at the following address:
Windows Server 2003 SP2 should load and run on any ProLiant server that meets the recommended
hardware configuration established by Microsoft and is listed as supported with Windows Server
2003 on the HP OS Support Matrix found at:
Carefully review this document for the recommended system configuration and possible issues you
might encounter. Performing due diligence optimizes your resources and testing scenarios. Do not use
this paper as your sole source of information. In addition to the websites mentioned throughout this
paper, you might also want to visit the Windows Server 2003 SP2 support page at
http://h18004.www1.hp.com/products/servers/software/microsoft/OS/Windows2003_overview.html and the
Microsoft website at
www.microsoft.com.
3
Recommended system configuration
Tables 2 and 3 list the recommended minimum system configuration established by Microsoft for
Windows Server 2003 R2. These requirements do not change for applying Windows server 2003
SP2. The recommendations listed here pertain to the Windows Server 2003 R2 OS only and do not
include the requirements for software applications that run on your system. Please check your
application requirements to make certain your system can run both the OS and your software. Most
software vendors have this information posted to their website.
Table 2. Recommended minimum system configuration for Windows Server 2003 R2 32-bit:
1
Parameter Web Edition Standard
Edition
Processor 550 MHz 550 MHz 550 MHz 550 MHz
RAM 256 MB 256 MB 256 MB 512 MB
Monitor VGA or higher
resolution
Available disk
2
space
NOTE 1: For the latest system requirements for each edition of the Windows Server 2003
NOTE 4: The processor must be 64-bit capable with a minimum speed of
1.4 GHz.
NOTE 5: Available disk space refers to free disk space on the partition to
contain the system files. Additional space is required if you copy the
Windows Server 2003 CD contents to the hard disk during installation.
4 GB 4 GB 4 GB
VGA or higher
resolution
VGA or
higher
resolution
4
Server platforms
Table 4 lists the ProLiant servers, ROM version, and ROM date that support Windows Server 2003
SP2. Refer to the following resources on the Web to assist in determining the ROM version and family
of your ProLiant server.
Table 4. System platforms that support Windows Server 2003 SP2
Server platform ROM family Minimum ROM date
ProLiant BL10e
ProLiant BL10e G2
ProLiant BL20p
ProLiant BL20p G2
ProLiant BL20p G3
ProLiant BL20p G4 I13 06/14/06
ProLiant BL25p
ProLiant BL25p G2 A11 01/10/07
ProLiant BL30p
ProLiant BL35p
ProLiant BL40p
ProLiant BL45p
6
6
6
6, 7
6
6, 7
6
6
6, 7
6
I03 02/17/03
I07 08/12/03
I01 01/31/03
I04 09/16/04
I08 03/02/05
A02 04/14/05
I10 09/16/04
A03 03/09/05
I02 09/15/04
A02 03/09/05
ProLiant BL45p G2 A12 01/11/07
ProLiant BL460c I15 08/09/06
ProLiant BL465c A13 10/11/06
ProLiant BL480c I14 08/09/06
ProLiant BL685c A08 12/06/06
ProLiant CL380 P17 12/18/02
ProLiant DL140 DL140 11/25/04
ProLiant DL140 G2 DL140G2 08/15/05
ProLiant DL140 G3 DL140G3 07/14/06
ProLiant DL145 DL145 03/22/05
ProLiant DL145 G2 DL145G2 05/05/05
ProLiant DL320 D05 11/15/02
ProLiant DL320 G2
6, 7
D13 09/15/04
5
Server platform ROM family Minimum ROM date
ProLiant DL320 G3
ProLiant DL320 G4 D20 01/26/06
ProLiant DL320 G5 W04 09/09/06
ProLiant DL320s W04 09/09/06
ProLiant DL360 P21 11/15/02
ProLiant DL360 G2
ProLiant DL360 G3
ProLiant DL360 G4
ProLiant DL360 G4p
ProLiant DL360 G5 P58 7/28/06
ProLiant DL365 A10 01/10/07
6
6
6, 7
6
D18 03/04/05
P26 02/07/03
P31 09/15/04
P52 12/02/04
6
P54 01/12/05
ProLiant DL380 (667-
P17 12/18/02
1000 MHz)
ProLiant DL380 G2
P24 11/15/02
(1133 MHz and
greater)
ProLiant DL380 G3
ProLiant DL380 G4
ProLiant DL380 G4
Packaged Cluster
6, 7
6
6
P29 09/15/04
P51 12/02/04
P51 12/02/04
ProLiant DL380 G5 P56 07/28/06
ProLiant DL385
6
A05 04/29/05
ProLiant DL385 G2 A09 10/11/06
ProLiant DL385 G2
A09 10/11/06
Packaged Cluster
ProLiant DL560
6, 7
P30 09/15/04
ProLiant DL580 P20 12/17/02
ProLiant DL580 G2
ProLiant DL580 G3
6, 7
6
P27 09/15/04
P29 09/15/04
ProLiant DL580 G4 P58 06/01/06
ProLiant DL585
6
A01 03/09/05
ProLiant DL585 G2 A07 11/01/06
ProLiant DL740
ProLiant DL760
6, 7
6
P47 09/15/04
P46 12/15/02
6
Server platform ROM family Minimum ROM date
6, 7
6, 7
6
6
P44 09/15/04
D12 09/15/04
D10 02/17/03
D15 09/15/04
ProLiant DL760 G2
ProLiant ML110 ML110 07/16/04
ProLiant ML110 G2 ML110G2 08/11/05
ProLiant ML110 G3 ML110G3 08/24/05
ProLiant ML110 G4 O10 10/16/06
ProLiant ML150 AMI 05/26/04
ProLiant ML150 G2 ML150G2 01/28/05
ProLiant ML310
ProLiant ML310 G2 W01 02/15/05
ProLiant ML310 G3 W02 11/15/05
ProLiant ML310 G4 W03 10/09/06
ProLiant ML330 D03 11/15/02
ProLiant ML330 G2
ProLiant ML330 G3
ProLiant ML330e D06 11/15/02
ProLiant ML350
D04 11/15/02
(1 GHz)
ProLiant ML350 (600,
D02 11/15/02
733, 800, 866, 933
MHz)
ProLiant ML350 G2
(1133 MHz and
greater)
6
ProLiant ML350 G3
ProLiant ML350 G4
ProLiant ML350 G4p
6, 7
6
6
D11 02/17/03
D14 09/15/04
D17 12/02/04
D19 02/21/05
ProLiant ML350 G5 D21 08/09/06
ProLiant ML370 (667-
P17 12/18/02
1000 MHz)
ProLiant ML370 G2
P25 11/15/02
(1133 MHz and
greater)
ProLiant ML370 G3
ProLiant ML370 G4
6, 7
6
P28 09/15/04
P50 12/02/04
ProLiant ML370 G5 P57 07/28/06
ProLiant ML530 P19 12/18/02
7
Server platform ROM family Minimum ROM date
ProLiant ML530 G2
ProLiant ML570 P20 12/17/02
ProLiant ML570 G2
ProLiant ML570 G3
ProLiant ML570 G4 P60 06/01/06
ProLiant ML750 P45 12/15/02
6, 7
6, 7
6
P22 09/15/04
P32 09/15/04
P37 02/28/05
ProLiant 3000 (Pentium
III Processor)
ProLiant 5500 (Pentium
III Xeon Processor)
ProLiant 6000 (Pentium
III Xeon Processor)
ProLiant 6400R (Pentium
III Xeon Processor)
ProLiant 6500 (Pentium
III Xeon Processor)
ProLiant 7000 (Pentium
III Xeon Processor)
ProLiant 8000 P41 12/15/02
ProLiant 8500 P42 12/15/02
NOTE 6:The ROM for this ProLiant server supports the Microsoft® Emergency
Management Service console feature in Windows Server 2003.
NOTE 7: This System ROM upgrade is considered a critical fix and is required to
correct Issue 1 in Appendix B. HP strongly recommends immediate application of
required critical fixes. Neglecting to perform the required action could leave the
server in an unstable condition, which could potentially result in sub-optimal server
performance, server lockups or failures, ungraceful server shutdowns, hardware
damage or data corruption, or data loss. By disregarding this notification, the
customer accepts the risk of incurring future related events.
P09 11/08/00
P12 11/08/00
P40 12/27/99
P11 11/08/00
P11 11/08/00
P40 12/27/99
8
Supported software
Table 5 lists supported ProLiant utilities, drivers, and other value-add software and their corresponding
version needed for Windows Server 2003 SP2.
Table 5. ProLiant value-add software supported with Windows Server 2003 SP2
Utility Minimum version Location
ProLiant Support
Pack for Microsoft
Windows Server
8
2003
System
Configuration
Utility
NOTE 8:Some elements of the ProLiant Support Pack for Microsoft Windows Server 2003 are superseded by
the components residing on the Windows Server 2003 SP2 slip stream media or are otherwise supported for
use with Windows Server 2003 SP2. For more information, refer to the appendices.
7.70A
2.58
Support & drivers website:
www.hp.com/cgi-bin/hpsupport/index.pl
Support & drivers website:
www.hp.com/cgi-bin/hpsupport/index.pl
Supported storage options
Tables 6 and 7 list supported ProLiant storage options and recommended driver revisions needed to
interface with Windows Server 2003 SP2. The locations are abbreviated in the table as follows:
• Windows Server 2003 SP2 slip stream media = Slip stream media
• ProLiant Support Pack for Microsoft Windows Server 2003 Version 7.70A = PSP 7.70A
Table 6. ProLiant hard drives and tape solutions for interfacing with Windows Server 2003 SP2
Option Driver Location Digital signature
Hard disk drives
HP 36 GB, 2.5”,
10,000 rpm SAS
Hard Disk Drives
HP 36 GB, 2.5”,
15,000 rpm SAS
Hard Disk Drives
HP 36 GB, 3.5”,
15,000 rpm SAS
Hard Disk Drives
HP 60 GB, 7,400
rpm Parallel ATA
Hard Disk Drives
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
HP 60 GB, SFF,
5,400 rpm SATA
Hard Disk Drives
HP 72 GB, 2.5”,
10,000 rpm SAS
Hard Disk Drives
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
9
Option Driver Location Digital signature
HP 72 GB, 2.5”,
15,000 rpm SAS
Hard Disk Drives
HP 72 GB, 3.5”,
15,000 rpm SAS
Hard Disk Drives
HP 80 GB, 3.5”,
7.400 rpm SATA
Hard Disk Drives
HP 146 GB, 2.5”,
10,000 rpm SAS
Hard Disk Drives
HP 146 GB, 3.5”,
15,000 rpm SAS
Hard Disk Drives
HP 160 GB, 3.5”,
7,400 rpm SATA
Hard Disk Drives
HP 250 GB, 3.5”,
7,400 rpm SATA
Hard Disk Drives
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
HP 500 GB, 3.5”,
7,400 rpm SATA
Hard Disk Drives
HP 750 GB, 3.5”,
7,400 rpm SATA
Hard Disk Drives
HP 4 GB SCSI Hard
Disk Drives
HP 9 GB SCSI Hard
Disk Drives
HP 18 GB SCSI
Hard Disk Drives
HP 36 GB SCSI
Hard Disk Drives
HP 72 GB SCSI
Hard Disk Drives
HP 144 GB SCSI
Hard Disk Drives
36.4 GB 10,000
rpm SCSI Hard Disk
Drives
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
10
Option Driver Location Digital signature
72.8 GB 10,000
rpm SCSI Hard Disk
Drives
146.8 GB 10,000
rpm SCSI Hard Disk
Drives
300 GB 10,000 rpm
SCSI Hard Disk
Drives
18.2 GB 15,000
rpm SCSI Hard Disk
Drives
36.4 GB 15,000
rpm SCSI Hard Disk
Drives
72.8 GB 15,000
rpm SCSI Hard Disk
Drives
146 GB 15,000 rpm
SCSI Hard Disk
Drives
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
DISK.SYS Slip stream media Yes
Tape drives
HP DAT Tape Drive
(all models)
HP DDS2/3/4 Tape
Drives
HP SureStore
VS80/VS160
LTO Ultrium-1 Tape
Drives (all models)
LTO Ultrium ½/3
Tape Drives (all
models)
Compaq DLT Tape
Drives
Autoloaders
HP DAT 72 * 6
Autoloader
HPDAT.SYS For 32-bit:
SP21969
For 64-bit:
SP21970
4MMDAT.SYS Slip stream media Yes
DLTTAPE.SYS Slip stream media Yes
LTOTAPE.SYS Slip stream media Yes
HPLTO.SYS For 32-bit:
SP21966
For 64-bit:
SP21967
DLTTAPE.SYS Slip stream media Yes
HPDATCHG.SYS Web download Yes
Yes
Yes
HP DAT 72 * 10
Autoloader
HPDATCHG.SYS Web download Yes
11
Option Driver Location Digital signature
HP DDS4 6 Cassette
Autoloader
StorageWorks 8/16
Cartridge DLT
Autoloader
StorageWorks
SSL1016 Autoloader
Cartridge libraries
Compaq DLT 15
Cartridge Library
Model 15/30
Compaq DLT 15
Cartridge Library
Model 20/40
Compaq DLT 15
Cartridge Library
Model 35/70
Mini-libraries
StorageWorks
MSL5000 Series
Mini-Libraries
DDSMC.SYS Slip stream media Yes
ADICSC.SYS Slip stream media Yes
HP116N32.SYS For 32-bit:
SP21971
HPMC.SYS Slip stream media Yes
HPMC.SYS Slip stream media Yes
HPMC.SYS Slip stream media Yes
LIBXPRMC.SYS Slip stream media Yes
Yes
StorageWorks
SSL2020 AIT MiniLibrary
StorageWorks TL881
DLT Mini-Library
StorageWorks TL891
DLT Mini-Library
Table 7. ProLiant storage controllers for interfacing with Windows Server 2003 SP2
Option Driver Minimum
Array controllers
Drive Array
Notification
Integrated Smart
Array Controller
Smart Array 4200,
Controller
9
9, 10
9, 10
LIBXPRMC.SYS Slip stream media Yes
LIBXPRMC.SYS Slip stream media Yes
LIBXPRMC.SYS Slip stream media Yes
Location Digital signature
firmware
component
version
CPQDAEN.SYS Not applicable PSP 7.70A Yes
CPQARRY2.SYS 1.44 Slip stream media No
CPQARRY2.SYS 1.46 Slip stream media No
12
Option Driver Minimum
Location Digital signature
firmware
component
version
Smart Array 4250ES
Controller
9, 10
Smart Array 431
Controller
9, 10
Smart Array 5302
Controller
9, 10
Smart Array 5304
Controller
9, 10
Smart Array 5312
Controller
9, 10
Smart Array 532
Controller
9, 10
Smart Array 6402
CPQARRY2.SYS 1.46 Slip stream media No
CPQARRY2.SYS 1.22 Slip stream media No
CPQCISSM.SYS 3.54 PSP 7.70A Yes
CPQCISSM.SYS 3.54 PSP 7.70A Yes
CPQCISSM.SYS 2.66 Slip stream media Yes
CPQCISSM.SYS 2.66 Slip stream media Yes
CPQCISSM.SYS 2.74 Slip stream media Yes
Controller
Smart Array 6404
CPQCISSM.SYS 2.74 Slip stream media Yes
Controller
Smart Array 641
Controller
10
Smart Array 642
Controller
10
Smart Array 5i
Controller
9, 10
Smart Array 5i
Controller Plus
Smart Array 5xxx
Notification Driver
Smart Array 6i
Controller
Smart Array E200
Controller
Smart Array E500
Controller
Smart Array P400
Controller
CPQCISSM.SYS 2.74 Slip stream media Yes
CPQCISSM.SYS 2.74 Slip stream media Yes
CPQCISSM.SYS 2.66 Slip stream media Yes
CPQCISSM.SYS 2.66 Slip stream media Yes
CPQCISSE.SYS Not applicable PSP 7.70A Yes
9
CPQCISSM.SYS 2.74 Slip stream media Yes
HPCISSS2.SYS 1.50 PSP 7.70A Yes
HPCISSS2.SYS 2.52 PSP 7.70A Yes
HPCISSS2.SYS 2.08 PSP 7.70A Yes
Smart Array P600
Controller
Smart Array P800
Controller
HPCISSS2.SYS 1.20 PSP 7.70A Yes
HPCISSS2.SYS 2.08 PSP 7.70A Yes
13
Option Driver Minimum
Location Digital signature
firmware
component
version
Fibre Channel controllers
Fibre Channel Host
CPQFCALM.SYS Not applicable Slip stream media Yes
Controller /P (32bit/33-MHz Fibre
Channel Host
Adapter)
Fibre Channel Host
9
CPQFCALM.SYS Not applicable Slip stream media Yes
Controller /P (64bit/66-MHz Fibre
Channel Host
Adapter)
Fibre Channel Filter
Driver
Fibre Channel
Array
9
CPQFCFTR.SYS Not applicable PSP 7.70A Yes
9
CPQFCAC.SYS Not applicable PSP 7.70A Yes
9, 10
PCI-X to Fibre Channel HBAs
HP StorageWorks
A7388A & A7387A
2Gb PCI-X to FC
HBAs for Windows
2000 and Windows
Server 2003
HP StorageWorks
FCA2214 2Gb PCI-X
FC HBA for
Windows
64-bit/133MHz
Dual Channel
Ultra320 SCSI Host
Bus Adapter
64-bit/133MHz
Single Channel
Ultra320 SCSI Host
Bus Adapter
SAS HBAs
8 Internal SAS HBA
with RAID
9
SYM_HI.SYS Not applicable Slip stream media Yes
9
SYMC8XX.SYS Not applicable Slip stream media Yes
LSI_SAS.SYS 5.05.21.0 PSP 7.70A Yes
LSI_SAS.SYS 5.05.21.0 PSP 7.70A Yes
LSI_SAS.SYS 1.16.33.00 PSP 7.70A Yes
Location Digital signature
SC44Ge HBA LSI_SAS.SYS 1.16.33.00 Web download
for Windows
2003:
www.hp.com/cgi-
bin/hpsupport/in
dex.pl
Web download
for Windows
2003 x64:
www.hp.com/cgi-
bin/hpsupport/in
dex.pl
NOTE 9: Driver upgrades for many of the listed devices are included in Version 7.70A of the ProLiant Support
Pack for Microsoft Windows Server 2003. After installing Windows Server 2003, update those drivers to
enhance their reliability and functionality.
NOTE 10: Many of these devices have firmware upgrades available through variations of the Options ROMPaq.
The latest version of each Options ROMPaq is available on the Support & drivers website:
www.hp.com/cgi-bin/hpsupport/index.pl.
Yes
16
Supported network interface controllers
Table 8 lists supported ProLiant network interface controllers (NICs) and driver revisions supported by
Windows Server 2003 SP2. The locations are abbreviated in the table as follows:
• Windows Server 2003 SP2 slip stream media = Slip stream media
• ProLiant Support Pack for Microsoft Windows Server 2003 Version 7.70A = PSP 7.70A
Table 8. ProLiant network interface controllers supported by Windows Server 2003 SP2
NIC Driver Minimum
firmware
component
version
10 Gigabit Ethernet adapters
NC510C NXP2NIC.SYS 2.3.60 PSP 7.70A Yes
NC510F NXP2NIC.SYS 2.3.60 PSP 7.70A Yes
Embedded LAN on motherboards (LOMs)
NC3162 N100325.SYS Not applicable Slip stream media Yes
NC3163 N100325.SYS Not applicable Slip stream media Yes
NC7760 Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
NC7780 Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
NC7781 Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
NC7782 Q57XP32.SYS2.1.0.5 PSP 7.70A Yes
Fast Ethernet adapters
NC3120 N100325.SYS Not applicable Slip stream media Yes
Location Digital
Signature
NC3121 N100325.SYS Not applicable Slip stream media Yes
NC3122 N100325.SYS Not applicable Slip stream media Yes
NC3123 N100325.SYS Not applicable Slip stream media Yes
NC3131 N100325.SYS Not applicable Slip stream media Yes
NC3132 Upgrade Module N100325.SYS Not applicable Slip stream media Yes
NC3133 Upgrade Module N100325.SYS Not applicable Slip stream media Yes
NC3134 N100325.SYS Not applicable Slip stream media Yes
NC3135 Upgrade Module N100325.SYS Not applicable Slip stream media Yes
NC3160 N100325.SYS Not applicable Slip stream media Yes
NC3161 N100325.SYS Not applicable Slip stream media Yes
Gigabit Ethernet adapters
NC110T N1E5132.SYS Not applicable PSP 7.70A Yes
NC310F N1000325.SYS Not applicable PSP 7.70A Yes
17
NIC Driver Minimum
firmware
component
version
NC320i Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
NC320i for 64-bit Editions Q57XP64.SYS 2.1.0.5 PSP 7.70A Yes
NC320T Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
NC320T for 64-bit Editions Q57XP64.SYS 2.1.0.5 PSP 7.70A Yes
NC324i Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
NC324i for 64-bit Editions Q57XP64.SYS 2.1.0.5 PSP 7.70A Yes
NC325i Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
NC325i for 64-bit Editions Q57XP64.SYS 2.1.0.5 PSP 7.70A Yes
NC325m Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
NC325m for 64-bit
Editions
NC326i Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
Q57XP64.SYS 2.1.0.5 PSP 7.70A Yes
Location Digital
Signature
NC326i for 64-bit Editions Q57XP64.SYS 2.1.0.5 PSP 7.70A Yes
NC340T N1000325.SYS Not applicable PSP 7.70A Yes
NC340T for 64-bit Editions N1G5132E.SYS Not applicable PSP 7.70A Yes
NC364T N1E5132.SYS Not applicable PSP 7.70A Yes
NC370F BXND51X.SYS2.1.0.5 PSP 7.70A Yes
NC371i BXND51X.SYS2.1.0.5 PSP 7.70A Yes
NC370T BXND51X.SYS2.1.0.5 PSP 7.70A Yes
NC373F BXND51X.SYS2.1.0.5 PSP 7.70A Yes
NC373i BXND51X.SYS2.1.0.5 PSP 7.70A Yes
NC373m BXND51X.SYS2.1.0.5 PSP 7.70A Yes
NC373T BXND51X.SYS2.1.0.5 PSP 7.70A Yes
NC380T BXND51X.SYS2.1.0.5 PSP 7.70A Yes
NC1020 Q57XP32.SYS2.1.0.5 PSP 7.70A Yes
NC3133 Module N1000NT5.SYS Not applicable Slip stream media Yes
NC6132 Module N1000NT5.SYS Not applicable Slip stream media Yes
NC6134 N1000NT5.SYS Not applicable Slip stream media Yes
NC6136 N1000NT5.SYS Not applicable Slip stream media Yes
NC6170 N1000325.SYS Not applicable PSP 7.70A Yes
NC6170 for 64-bit Editions E1G5132E.SYS Not applicable Slip stream media Yes
18
NIC Driver Minimum
firmware
component
version
NC6770 Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
NC7131 N1000NT5.SYS Not applicable Slip stream media Yes
NC7132 Module N1000NT5.SYS Not applicable Slip stream media Yes
NC7170 N1000325.SYS Not applicable PSP 7.70A Yes
NC7170 for 64-bit Editions E1G5132E.SYS Not applicable Slip stream media Yes
NC7761 Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
NC7761 for 64-bit Editions B57AMD64.SYS 2.1.0.5 Slip stream media Yes
NC7770 Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
NC7170/NC7170LP E1G5132E.SYS Not applicable PSP 7.70A Yes
NC7771 Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
Gigabit switch adapters
NC150T Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
Location Digital
Signature
NC150T for 64-bit Editions Q57XP64.SYS 2.1.0.5 PSP 7.70A Yes
HP BladeSystem network adapters
NC320m Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
NC320m for 64-bit
Editions
NC325m Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
NC325m for 64-bit
Editions
NC326m Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
NC326m for 64-bit
Editions
NC370i Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
NC370i for 64-bit Editions Q57XP64.SYS 2.1.0.5 PSP 7.70A Yes
Q57XP64.SYS 2.1.0.5 PSP 7.70A Yes
Q57XP64.SYS 2.1.0.5 PSP 7.70A Yes
Q57XP64.SYS 2.1.0.5 PSP 7.70A Yes
19
NIC Driver Minimum
firmware
component
version
NC373m Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
NC373m for 64-bit
Editions
NC374m Q57XP32.SYS 2.1.0.5 PSP 7.70A Yes
NC374m for 64-bit
Editions
IMPORTANT:
The drivers for the network interface controllers reside on the
Windows Server 2003 SP2 slip stream media and have
undergone testing by Microsoft and HP.
Q57XP64.SYS 2.1.0.5 PSP 7.70A Yes
Q57XP64.SYS 2.1.0.5 PSP 7.70A Yes
Location Digital
Signature
ProLiant cluster support
A critical goal of the HP Adaptive Enterprise is to offer customers the ability to reduce exposure to
unplanned downtime through automated software and hardware tools that predict, diagnose, and
respond immediately to potential fault conditions. HP delivers intelligent fault resilience with its High
Availability Clustering product solutions and kits built on Windows Server 2003, Enterprise Edition,
industry standard ProLiant servers, Smart Array Cluster Storage, or StorageWorks platforms integrated
with HP management tools.
The following products support Windows Server 2003, Enterprise Edition:
• ProLiant DL380 G2 Packaged Cluster
• ProLiant DL380 G4 Packaged Cluster
• ProLiant DL380 G3 Packaged Cluster
• ProLiant DL380 G2 Packaged Cluster
• ProLiant CL380 Packaged cluster
• ProLiant Cluster Kits HA/F500 for Enterprise Virtual Array, HA/F500 for MA8000, and HA/F100
& F200 for MSA1000
20
PCI Hot Plug support
PCI Hot Plug is the ability to physically insert, remove, or replace PCI adapters while a ProLiant server
is powered on. PCI Hot Plug operations may be performed under Windows Server 2003
supported ProLiant servers with the PCI Hot Plug Filter Driver installed. ProLiant storage options and
network interface controllers are supported for PCI Hot Plug operations.
Table 9 identifies ProLiant servers that are capable of PCI Hot Plug.
Table 9. ProLiant servers with PCI Hot Plug support
HP ProLiant DL servers HP ProLiant ML servers Compaq ProLiant servers
Future service pack papers will not include PCI Hot Plug support
information, as it applies to older ProLiant server models.
Hot Plug Memory support
Higher availability on HP and Microsoft solutions has been achieved through the deployment of Hot
Plug RAID Memory, the most robust memory-protection solution in the HP Advanced Memory
Protection scheme. With the introduction of industry-leading ProLiant 8-way platforms, the ProLiant
DL760 G2 and ProLiant DL740, HP became the first and only vendor to offer Hot Plug RAID Memory
in an industry-standard platform. These two platforms based on the HP F8 chipset enable customers to
deploy mainframe levels of availability in their industry-standard IT environments, without the high cost
of mainframe technology. With these HP/Microsoft solutions, customers can dynamically hot-add
memory capacity without powering down the server. These solutions deliver true resource scalability
and maximum uptime for enterprise customers. The Hot Add Memory feature in the specified 4-way
and 8-way ProLiant servers is only supported in Windows Server 2003.
The following Hot Plug RAID Memory Driver and Utility are included in Version 7.60A and earlier of
the ProLiant Support Pack for Microsoft Windows Server 2003:
• HP ProLiant Hot-Plug Memory Configuration Utility for Windows Server 2003
• HP ProLiant Hot Plug Memory Driver for Windows Server 2003
NOTE:
Future service pack papers will not include Hot Plug Memory
support information, as it applies to older ProLiant server models.
21
Lights-Out management support
Lights-Out management products, such as Integrated Lights-Out 2 (iLO 2), Integrated Lights-Out (iLO),
and Remote Insight Lights-Out Edition II (RILOE II), remain an important part of the ProLiant solution by
adding support for the Windows Server 2003 OS. Drivers for these products are included in the
ProLiant Support Pack for Microsoft Windows Server 2003. For information regarding supported
remote management features and functionality on Windows Server 2003, refer to the QuickSpecs at
www.hp.com/servers/lights-out.
SmartStart installation paths
Whether you choose a SmartStart assisted installation or a manual OS installation, server deployment
of Microsoft Windows Server 2003 SP2 is consistent and easy every time with ROM-based utilities.
To fully optimize the performance of your hardware platform, a SmartStart assisted installation walks
you through the entire OS installation process: SmartStart prepares the server for installation, allows
you to install the OS using the vendor-supplied CDs, and provides automated installation of server
support software using ProLiant Support Packs (PSPs).
NOTE:
When using the SmartStart assisted installation feature in
SmartStart 7.70 to deploy Windows Server 2003 SP2 and PSP
7.70, use the Microsoft Windows Server 2003 R2 OS selection.
For a manual installation of the OS, you can take advantage of the ROM-based utilities and vendorsupplied OS media before manually installing server support software from the SmartStart CD.
For more information on SmartStart, go to the SmartStart website at
The installation guide, available on this website, walks you through both SmartStart installation paths.
www.hp.com/servers/smartstart.
Pre-installation tasks
To prepare for installation, gather the supported software detailed below.
1. Obtain ProLiant Support Pack (PSP) for Microsoft Windows Server 2003 Version 7.70A (or later)
at
www.hp.com/cgi-bin/hpsupport/index.pl or from the SmartStart 7.70 CD. This PSP contains device
drivers, management agents, and utilities supported under Windows Server 2003 SP2.
NOTE:
Once the ProLiant Support Pack for Microsoft Windows Server
2003 Version 7.70A (or later) is installed, you can use HP
Systems Insight Manager available at
to manage your Windows Server 2003 SP2 servers.
www.hp.com/go/hpsim
22
2. For the ProLiant servers listed in Table 10, obtain System Configuration Utility Version 2.58 (or
later) at
www.hp.com/cgi-bin/hpsupport/index.pland create the associated bootable diskette set. Run
the utility and verify that all system configuration options conform to those listed for the chosen
platform.
IMPORTANT:
Create the bootable diskette set if you plan to use the
SmartStart assisted installation path.
Table 10. ProLiant servers with System Configuration Utility
support
Compaq ProLiant
servers
ProLiant CL380 ProLiant DL360 ProLiant ML330
ProLiant 3000 ProLiant DL380 ProLiant ML350
ProLiant 5500 ProLiant ML370
ProLiant 6000 ProLiant ML530
ProLiant 6400R ProLiant ML570
ProLiant 6500
ProLiant 7000
ProLiant 8000
ProLiant 8500
HP ProLiant DL
servers
HP ProLiant ML
servers
Other ProLiant servers use the ROM-Based Setup Utility (RBSU). This utility can be used in place of
the System Configuration Utility and must be used to specify the OS on the server if you are using
the SmartStart assisted installation path.
23
Procedures for performing a new installation
This section outlines the proper procedures to follow when performing a new (clean) installation of the
Windows Server 2003 SP2 OS on ProLiant servers.
To complete a Windows Server 2003 SP2 installation fully supported by HP, follow these steps when
setting up the system. Read the following sequence completely before you begin.
Part 1: Choose one of the available methods for installing Windows
Server 2003 SP2 slip stream media CD-1
HP BladeSystem installation
The ProLiant Essentials Rapid Deployment Pack is a server deployment product that facilitates the
installation, configuration, and deployment of high-volumes of servers through a GUI-based console
using either scripting or imaging technology.
Especially designed for HP BladeSystem servers, but supporting all ProLiant servers, the Rapid
Deployment Pack has advanced features that can detect and display server blades based on their
physical rack, enclosure, and bay location.
To install Windows Server 2003 SP2 on HP BladeSystem servers, HP recommends using Rapid
Deployment Pack Version 1.40 (or later).
All blade enclosures ship with a Foundation Pack which includes the Rapid Deployment Pack CD. The
Rapid Deployment Pack CD contains all of the drivers, agents, and support software that the blade
needs. Use the Rapid Deployment Pack CD with any deployment method chosen to install software on
HP BladeSystem servers.
For additional product information and usage instructions for Rapid Deployment Pack, visit
www.hp.com/servers/rdp.
Details about other deployment options can be found at the following locations:
• For HP BladeSystem c-Class:
121.html
• For HP BladeSystem p-Class:
class/documentation.html
• For ProLiant BL e-Class (retired):
class/deployment.html
Manual installation
To perform a manual installation:
1. Choose a supported system platform from Table 4.
2. Inspect the system to confirm that it conforms to the platform-specific configuration listed in
Table 4. If necessary, update the system ROMs as specified Table 4.
3. Use the System Configuration Utility to configure the hardware for the server. See Table 10 to
determine if this step is necessary for the server.
4. If the server uses any of the following Smart Array Controllers as the boot controller, configure the
arrays by accessing the Option ROM Configuration for Arrays utility through the F8 key during
boot:
Exit the utility to continue the boot process, once the configuration is complete.
NOTE:
Alternatively, you may set your array controller as the
secondary controller and install the OS to a SCSI controller.
Once the OS is installed, configure the array through the Array
Configuration Utility (ACU) using the PSP for Microsoft
Windows Server 2003 SP2 Version 7.70A.
5. Insert the Windows Server 2003 SP2 slip stream media into CD-ROM drive to begin installation.
6. After Windows Server 2003 SP2 has been installed, install the Simple Network Management
Protocol (SNMP), if you want to use the functionality of the Insight Management Agents.
a. From the Start menu, select the Control Panel.
b. Select Add/Remove Programs.
c. Click Add/Remove Windows Components.
d. Select Management and Monitoring Tools from the list of components.
e. Click Details.
f. Select Simple Network Management Protocol so that a checkmark is displayed in the
checkbox.
g. Click OK and then Next.
h. Click Finish.
i. Select Administrative Tools from the Control Panel.
j. Select Services.
k. Right click SNMP Service and select Properties.
l. Click the Security tab.
m. Click the Add button in the community names section.
n. Add the community name “public” with read only rights. You can use a different community
name, but you must reconfigure the Insight Management Agents if you do.
o. Select the Accept SNMP packets from these hosts option. Do not select the Accept SNMP
packets from any host option unless you understand the security implications.
p. Click the Add button in the hosts section.
q. Add the IP address “127.0.0.1”.
r. Click OK.
25
7. Install Version 7.70A (or later) of the ProLiant Support Pack (PSP) for Microsoft Windows Server
2003 SP2, which is available at
www.hp.com/cgi-bin/hpsupport/index.pl. The PSP contains
numerous files. For the PSP to be installed properly, all files must be present in the same directory
as the SETUP.EXE program.
a. Primary installation method
o Run the SETUP.EXE program included with the PSP. By default, all software components
are selected for installation. In most circumstances, this default selection should not be
altered.
o Click Install to proceed with the installation. Although all software components are
selected for installation by default, only those required by the server will be installed. After
the installation is complete, the utility will display successfully installed components, nonapplicable components, and any component installation failures.
b. Command prompt installation
o Use the SETUPC.EXE to install the PSP from a command line prompt without user
interaction. This utility is designed as a tool that can be scripted. As with the SETUP.EXE
program, all components appropriate for the target server will be installed.
o For additional usage information, refer to the BPXXXXXX.TXT file included with the
downloaded files and the ProLiant Support Pack and Deployment Utilities User Guide
posted on the download Web page for the PSP.
Unattended installation
For detailed procedures on unattended installs, refer to Microsoft documentation. When using an
UNATTEND.TXT file, follow these additional procedures.
1. If the UNATTEND.TXT file has the OEMPreinstall flag set, add the following line in the unattend
section.
[UNATTEND]
DisableVirtualOemDevices=Yes
2.
Ensure that any special hardware-specific drivers appropriate for your ProLiant server are
available in the specified OEMFilesPath. The drivers for the supported devices may not be
included on the base media.
NOTE:
These changes are only necessary when using an
UNATTEND.TXT file with the OEMPreinstall flag set. Failure to
set this flag could cause installs to abort with the following
message: “File [filename] could not be loaded. Error code is
18. Setup cannot continue.”
26
Part 2: Install Windows Server 2003 SP2 slip stream media CD-2
(optional)
Once the base OS has been installed on the server and the server has been rebooted, the
administrator will be asked to insert CD-2 in to the CD-ROM drive. This action prompts the OS to
display a list of R2 specific components that may be installed on the server.
NOTE:
An administrator may choose which components to install on the
server; it is not required to install every component.
Installing IPMI and WS-Management on HP ProLiant 100 Series Servers
To install IPMI and WS-Management:
1. Insert CD-2 on a ProLiant 100 Series Server with Windows Server 2003 SP2 installed.
2. Select the Management and Monitoring Tools section of the Add/Remove Windows Components
Wizard.
3. Press Details and select Hardware Management.
Please refer to the Microsoft Windows Server 2003 SP2 documentation for complete installation
instructions.
Creating the SMBIOS IPMI Device on HP ProLiant 100 Series Servers
If a BMC was detected during the setup process but your system does not automatically (1) detect the
BMC through Plug and Play and (2) install the driver, the BMC Device must be manually created using
a command prompt.
To create the IPMI BMC Device, execute the following command from a command prompt:
Rundll32 ipmisetp.dll, AddTheDevice
After this command is executed, the IPMI Device will be created and can be seen under the Device
Manager as Microsoft SMBIOS Generic IPMI Compliant Device. The device will be removed when
the Hardware Management component is uninstalled.
Procedures for performing an upgrade to an existing
Windows Server 2003 installation
To upgrade existing servers to Windows Server 2003 SP2, please follow the guidelines posted by
Microsoft in the Windows Server 2003 Service Pack 2 Deployment and Installation Guide found at
This section details the known issues with installing Windows Server 2003 SP2 on ProLiant servers
and provides information about resolving them.
Table 11. Known issues
Issue 1 Yellow exclamation mark gets displayed in ATI Device Manager with
Remote Insight Lights-Out Edition installed.
Issue 2 Dynamic disk drives attached to Compaq Fibre Channel HBAs disappear
Description
Workaround
after “hot-swap.”
Description
Workaround
When using Remote Insight Lights-Out Edition, the
Windows Server 2003 Device Manager displays a
yellow exclamation mark beside the ATI device.
Please disregard the yellow exclamation mark as there is
no loss of functionality or other reported symptoms to elicit
concern.
After hot removal and subsequent hot addition of the
Compaq Fibre Channel Array or the Compaq Fibre
Channel Host Controller /P (64-bit/66-MHz Fibre
Channel Host Adapter) from one slot to another, the
dynamic disk drive letters associated with the drives
attached to the Compaq Fibre Channel Array or the
Compaq Fibre Channel Host Controller /P are no longer
listed in the Device Manager.
Reboot the server for the correct dynamic disk drive letters
to return. Scheduled to be fixed in a later Microsoft
operating system release.
Issue 4 Upgrading miniport driver for secondary device requires reboot.
Description
Workaround
Description
Workaround
When a device driver is updated for a device containing
dynamic disks, the software fault tolerant volumes located
on these dynamic disks will fail and will require
regeneration.
No workaround is available at this time. Scheduled to be
fixed in a later Microsoft operating system release.
When a device driver for a secondary device is updated,
the Windows Server 2003 OS may request a reboot.
Reboot the server as prompted. Scheduled to be fixed in a
later Microsoft operating system release.
28
Issue 5 The native OS backup utility may prohibit appending data to the tape drive.
Description
Workaround
When performing a backup using the native OS backup
utility, you might receive a message describing a
hardware error.
In this case, the following message will be displayed at
the end of the backup job:
Drive Error: The device reported an
error on a request to write data to
media. Error Reported: Invalid
command. There may be a hardware or
media problem. Please check the
system event log for relevant
failures.
The backup log will suggest that drive C is not a valid
drive or that you do not have access to the drive.
After you receive this error, you can no longer append
data to that tape drive.
Download the Microsoft HotFix WindowServer2003KB817688-I386-ENU.EXE file from
http://h71028.www7.hp.com/enterprise/downloads/Wi
ndowsServer2003-KB817688-i386-ENU.exe. Then, run
the executable in the Windows Server 2003 environment.
Issue 6 Unattended installs abort when using UNATTEND.TXT file with the
OEMPreinstall flag set.
Description
Unattended installs abort with the following message:
File [filename] could not be loaded.
Error code is 18. Setup cannot
continue.
When installing any edition of Microsoft Windows Server
2003 on a ProLiant server that has an embedded virtual
install disk, the error message listed above may be
generated when using an UNATTEND.TXT file that
includes the OEMPreinstall flag.
The problem occurs because the Windows Server 2003
Installer interacts with the embedded virtual install disk
when the OEMPreinstall flag is set in the UNATTEND.TXT
file, but no files are specified to be preinstalled.
In order for this error condition to be triggered, all of the
following conditions must be met:
• Windows Server 2003 (or later) installation.
• Installation must be performed using an
UNATTEND.TXT script.
•The OEMPreinstall flag must be set in the
UNATTEND.TXT file.
•The UNATTEND.TXT file must NOT specify any files
to be preinstalled.
•The server must have an active virtual install disk.
NOTE: Installations performed using SmartStart, Rapid
Deployment Pack, or "Disk Image" (i.e., the OS image is
copied to the hard drive) are not affected.
29
Issue 7 The Microsoft IPMI driver will not install on HP ProLiant servers.
Workaround
Description
Workaround
To work around this problem, use one of the following
methods:
Preferred method:
If the OEMPreinstall flag is set to Yes in the
UNATTEND.TXT file, set the "DisableVirtualOemDevices"
flag to Yes in the [UNATTENDED] section of the
UNATTEND.TXT file, as shown in the following example:
[UNATTENDED]
DisableVirtualOemDevices=Yes
Other methods:
Avoid setting the OEMPreinstall flag to Yes in the
UNATTEND.TXT file if files are not specified to be
preinstalled.
OR
Disable the virtual install disk in the advanced options of
the ROM-Based Setup Utility (RBSU) for the affected
server.
The Microsoft IPMI driver fails to load on HP ProLiant
servers. For additional information and a link to the hotfix
that resolves this issue, refer to Microsoft Knowledge Base
Article 912134
http://support.microsoft.com/?kbid=912134).
(
Download and install the hotfix from Microsoft, as
instructed in Microsoft Knowledge Base Article 912134.
30
Appendix B: resolved issues
This section lists issues with existing Windows Server 2003 installations that are resolved by
understanding support limitations or by performing ROM, firmware, and PSP upgrades.
Table 12. Resolved issues
Issue 1 SYSTEM ROM UPGRADE REQUIRED on ProLiant servers with Intel® Xeon™,
Xeon DP, or Xeon MP processors to correct timing marginality in the
Instruction Decoder.
Description
Solution
Intel Corp. has identified a timing marginality in a small
percentage of Intel Xeon, Intel Xeon DP and Intel Xeon MP
Processors that can cause erratic system behavior after
prolonged usage. Based on Erratum P72 in the Intel Xeon
Processor Specification Update and Erratum O69 in the
Intel Xeon MP Processor Specification Update dated July
2004, the timing marginality in the instruction decoder
unit may cause unpredictable application or system
behavior.
HP strongly recommends downloading and applying the
System ROMPaq Upgrade Diskette (dated September
2004 or later) to upgrade the ProLiant System ROM to the
appropriate date.
Issue 2 The Data Execution Prevention (DEP) feature in Windows Server 2003
causes the HP Insight Management Agents and the HP ProLiant Rack
Infrastructure Service to stop running.
Description
Solution
If the Data Execution Prevention (DEP) feature is enabled
in Microsoft Windows Server 2003, it causes the HP
Insight Management Agents for Windows Server 2003
and the HP ProLiant Rack Infrastructure Interface Service
for Windows Server 2003 (this only affects ProLiant
Server Blades) to stop running.
This issue was resolved in an earlier PSP. Install PSP
7.70A (or later) to get the fix.
31
Issue 3 ProLiant Advanced System Management Controller Driver for Microsoft
Windows Server 2003 (CPQASM.SYS) will not load on the ProLiant 3000,
5500, or 6500.
Description
The ProLiant Advanced System Management Controller
Driver for Microsoft Windows Server 2003
(CPQASM.SYS) will not load on the ProLiant 3000,
5500, or 6500. The Windows Server 2003 version of
this driver depends on ACPI support, and these ProLiant
models do not support ACPI. Other components that
depend on this driver may fail to load or may not provide
full functionality.
The following message will be displayed in
CPQSETUP.LOG after the driver is installed:
Name: hp ProLiant Advanced System
Management Controller Driver for
Windows Server 2003
New Version: 5.30.3718.0
Beginning Silent Session…
The software is not installed on
this system, but is supported for
installation.
- the component will be installed
Installation failed on at least one
device. One of the devices may have
been deleted through Device Manager
and a reboot may be necessary to
complete the driver installation for
this device.
The operation was not successful.
Solution
This issue is resolved in Version 5.36.0.0 or later of the
ProLiant Advanced System Management Controller Driver
for Windows 2000/Server 2003. This version of the
driver will automatically check for ACPI support and
install the appropriate driver.
This issue was resolved in an earlier PSP. Install PSP
7.70A (or later) to get the fix.
32
Issue 4 HP ProLiant servers running HP Insight Server Agents for Windows may
experience high CPU utilization.
Description
Solution
An HP ProLiant server operating in a Microsoft Windows
environment and loading the HP Insight Management
Agents for Windows Version 7.40 may experience high
CPU utilization, resulting in degraded system
performance. CPU utilization may reach 50 to100 percent
and remain high on multiprocessor systems. Systems with
a single CPU may reach 100 percent.
A call responsible for the memory code initialization
process from the Server Agents in PSP 7.40 to the
Windows Health driver becomes trapped in an endless
loop, causing the processor utilization to rise.
For additional details, refer to the customer advisory
located at
To prevent high CPU utilization from occurring, upgrade the
HP Insight Management Agents and System Management
drivers to the following versions as appropriate for the
specific ProLiant server:
•CP005816– HP ProLiant Advanced System
Management Controller Driver for Windows
2000/Server 2003 Version 5.36.0.0 (or later)
www.hp.com/cgi-bin/hpsupport/index.pl
CP005817 – HP ProLiant iLO Advanced and Enhanced
•
System Management Controller Driver for Windows
2000/Server 2003 Version 5.39.0.0 (or later)
www.hp.com/cgi-bin/hpsupport/index.pl
CP005818 – HP ProLiant iLO Advanced and Enhanced
•
System Management Controller Driver for Windows
Server 2003 X64 Editions Version 5.39.0.0 (or later)
www.hp.com/cgi-bin/hpsupport/index.pl
CP006033 – HP Insight Management Agents for
•
Windows 2000/Windows Server 2003 Version 7.41
(or later)
•CP006034 – HP Insight Management Agents for
Windows Server 2003 X64 Editions Version 7.41
(or later)
www.hp.com/cgi-bin/hpsupport/index.pl
www.hp.com/cgi-bin/hpsupport/index.pl
Issue 5 Hibernation issue exists with 4 GB or more system memory.
Description
Solution
The Hibernation tab does not install on servers with 4 GB
or more system memory.
Hibernation with 4 GB or more system memory is not
supported in Windows Server 2003.
33
Issue 6 The Smart Array 4200 Controller Driver does not install during Setup.
Issue 7 Incorrect port number and port ID returned in insertion and removal events.
Description
Solution
Description
Solution
During installation of Windows Server 2003, a popup
box reports the following:
Setup had problems installing the
following device: Compaq Smart Array
4200 Controller. Do you want to
delay installing this device until
after setup is complete?
The Smart Array 4200 Controller will not be installed
during Windows Server 2003 Setup if this controller is set
as the boot controller.
This issue is resolved by installing Windows Server 2003
SP2.
When using Smart Array 5xxx Notification Driver
(CPQCISSE.SYS) Version 5.42.0.32 with Smart Array
Cluster Storage, the port number and port ID in removal
and insertion events are reported incorrectly.
To resolve this issue, upgrade to Smart Array Cluster
Controller Firmware Version 1.70 (or later) and upgrade
to Version 5.42.2.32 (or later) of the CPQCISSE.SYS
driver.
Smart Array Cluster Controller Firmware Version 1.70 (or
later) is downloadable as follows:
•Name: Online ROM Flash Component for Windows -
Compaq Smart Array Cluster Storage Controller
•Download location:
bin/hpsupport/index.pl
CPQCISSE.SYS Version 5.42.2.32 (or later) is
downloadable as follows:
•Name: ProLiant Smart Array 5x and 6x Controller
Driver for Windows 2000/Server 2003
•Download location:
bin/hpsupport/index.pl
www.hp.com/cgi-
www.hp.com/cgi-
Issue 8 Embedded network interface controllers are not enumerated consistently.
Description
Solution
After installing and configuring embedded network
interface controllers (NICs) post Windows Server 2003
installation, the port configurations may not operate as
expected. For additional details, refer to the customer
advisory posted at
The above advisory provides instructions on renaming the
ports in the Network Connections panel. If you are
experiencing this situation, follow the instructions in the
advisory or switch cables.
34
For more information
For additional information, refer to the resources detailed below.
Table 13. Web resources
Resource description Web address
HP and Microsoft Frontline Partnership
www.hp.com/go/microsoft
website
Microsoft website www.microsoft.com
Microsoft Windows Server 2003
www.microsoft.com/technet/windowsserver/sp2.mspx
Service Pack 2 Installation and
Deployment Guide
Call to action
Send comments about this paper to: TechCom@HP.com.