Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Advanced Micro
Devices, Inc. AMD are trademarks of
Advanced Micro Devices, Inc. Microsoft,
Windows, and Windows Vista are either
trademarks or registered trademarks of
Microsoft Corporation in the United States
and/or other countries. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: October 2011
First Edition: June 2011
Document Part Number: 654365-002
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
Top ....................................................................................................................................................... 9
Front ................................................................................................................................................... 14
Left ..................................................................................................................................................... 15
Right ................................................................................................................................................... 17
3 Illustrated parts catalog ............................................................................................................................... 20
Service tag ......................................................................................................................................... 20
Computer major components ............................................................................................................. 21
Index ................................................................................................................................................................. 127
vii
viii
1Product description
CategoryDescription
Product NameHP ProBook 6565b Notebook PC
Processors (Accelerated
Processing Unit [APU])
AMD Quad-Core A6-3410MX Accelerated Processor with Radeon HD 6520G
AMD Dual-Core A4-3310MX Accelerated Processor with Radeon HD 6480G
Chipset (Fusion Controller Hub)AMD A60M FCH
GraphicsATI (AMD Integrated) UMA
Supports dual-display ports through the dock
PanelAll display assemblies include 2 wireless local area network (WLAN) antennas
39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768)
39.6-cm (15.6-in) HD+, anti-glare, LED WVA (1600x900)
39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) with WWAN
39.6-cm (15.6-in) HD+, anti-glare, LED WVA (1600x900) with WWAN
39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) with camera
39.6-cm (15.6-in) HD+, anti-glare, LED WVA (1600x900) with camera
39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) with camera and WWAN
AMD Quad-Core A8-3510MX Accelerated Processor with Radeon HD 6620G
Graphics (2.5 GHz/1.8 GHz; 4 MB L2 cache; 45W)
Graphics (2.3 GHz/1.6 GHz; 4 MB L2 cache; 45W)
Graphics (2.5 GHz/2.1 GHz; 2 MB L2 cache; 45W)
Processor-specific, see Processors.
39.6-cm (15.6-in) HD+, anti-glare, LED WVA (1600x900) with camera and WWAN
Support privacy filter
MemoryTwo customer-accessible/upgradeable memory module slots supporting up to 16 GB
of RAM
Supports dual-channel memory
PC3-10600, 1333-MHz, DDR3
1
CategoryDescription
Supports the following configurations:
●16384 (8192 × 2)
8192 (8192 × 1)
●
8192 (4096 × 2)
●
●6144 (4096 + 2048)
4096 (2048 × 2)
●
4096 (4096 × 1)
●
●3072 (2048 + 1024)
2048 (2048 × 1)
●
StorageSupports 9.5-mm or 7-mm, 6.35-cm (2.50-in) SATA hard drives
Customer-accessible
Supports the following 7-mm or 9.5-mm, 6.35-cm (2.5-in) hard drives:
●320-GB, 7200-rpm, self-encrypting
320-GB, 7200-rpm
●250-GB, 7200
Supports the following 9.5-mm, 6.35-cm (2.5-in) hard drives:
750-GB, 7200
●
500-GB, 7200
●
Supports the following solid-state drives:
●128-GB
Upgrade baySupports “No Drive” option
Supports the following 12.7-mm SATA optical drives:
Windows 7 Professional 32 with Microsoft Office 2010 Starter
Windows 7 Professional 64 with Microsoft Office 2010 Starter
Windows 7 Home Premium 32 with Microsoft Office 2010 Starter
Windows 7 Home Premium 64 with Microsoft Office 2010 Starter
Windows 7 Home Basic 32 with Microsoft Office 2010 Starter
Windows 7 Professional 64
Windows 7 Professional 32
Windows 7 Home Basic 32
Windows 7 Home Premium 64
French Canada)
French Canada)
Restore Media:
Windows 7 Home Premium 32
DRDVD Windows 7 (available with Windows 7 Home Basic and Windows 7 Starter)
DRDVD Windows 7 with WinDVD (available with Windows 7 Professional and
Web-only support:
Windows XP Professional 32
Windows Vista Enterprise 32/64
Windows Vista Business 32/64
Windows 7 Enterprise 32/64
Windows 7 Ultimate 32/64
Certified:
Microsoft WHQL
Novell: SuSE Linux
ServiceabilityEnd-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Windows 7 Home Premium)
Memory module
5
CategoryDescription
Optical drive
Mini-PCI components (WLAN, WWAN, SIM)
Modem
Keyboard
Bluetooth module
6Chapter 1 Product description
2External component identification
Display
ComponentDescription
(1)Internal display switchTurns off the display or initiates Sleep if the display is closed
(2)WLAN antennas (2)*Send and receive wireless signals to communicate with wireless
(3)WWAN antennas (2)* (select models only)Send and receive wireless signals to communicate with wireless
(4)Internal microphone(s) (1 or 2 depending on
model)
(5)Webcam light (select models only)On: The webcam is in use.
while the power is on.
NOTE: The display switch is not visible from the outside of the
computer.
local area networks (WLAN).
wide area networks (WWAN).
Record sound.
Display7
ComponentDescription
(6)Webcam (select models only)Records video and captures still photographs.
To use the webcam, select Start > All Programs > HP >
HP Webcam.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safetyand Environmental Notices that applies to your country or region. These notices are located in Help and Support.
8Chapter 2 External component identification
Top
TouchPad
ComponentDescription
(1)Pointing stick (select models only)Moves the pointer and selects or activates items on the
(2)Left pointing stick buttonCan be used with the pointing stick and functions like the
(3)TouchPad on/off buttonTurns the TouchPad on and off.
(4)TouchPad zoneMoves the pointer and selects or activates items on the
(5)Left TouchPad buttonFunctions like the left button on an external mouse.
(6)Right pointing stick buttonCan be used with the pointing stick and functions like the
(7)Right TouchPad buttonFunctions like the right button on an external mouse.
screen.
left button on an external mouse.
screen.
NOTE: Vertical scrolling is supported on the right edge of
the TouchPad.
right button on an external mouse.
Top9
Lights
ComponentDescription
(1) TouchPad light
(2)Caps lock lightOn: Caps lock is on.
(3)
(4)
(5)
(6)
(7)
Power light●On: The computer is on.
Wireless light
QuickWeb light●On: The computer is on.
Mute light
Calculator light
Amber: The TouchPad is off.
●
●Off: The TouchPad is on.
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
White: An integrated wireless device, such as a
●
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●Amber: All wireless devices are off.
Off: The computer is off or in Hibernation.
●
NOTE: For more information, refer to the HP Quickweb
software Help
Amber: Computer sound is off.
●
●Off: Computer sound is on.
On: The Windows® calculator function is on.
●
(8)Num lock lightOn: Num lock is on.
10Chapter 2 External component identification
●Blinking: The Windows calculator has been activated.
Buttons and fingerprint reader
ComponentDescription
(1)TouchPad on/off buttonTurns the TouchPad on and off.
(2)
(3)
Power button●When the computer is off, press the button to turn on
Wireless buttonTurns the wireless feature on or off but does not establish a
the computer.
When the computer is on, press the button briefly to
●
initiate Sleep.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
●When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about your power settings:
Windows 7—Select Start > Control Panel > System
●
and Security>Power Options.
– or –
Windows Vista—Select Start > Control Panel >
System and Maintenance > Power Options
Or refer to the HP Notebook Reference Guide.
●
wireless connection.
Top11
ComponentDescription
(4)
(5)
(6)
(7)Fingerprint reader (select models only)Allows a fingerprint logon to Windows, instead of a
QuickWeb button
Volume mute buttonMutes and restores speaker sound.
Calculator button (select models only)Opens the Windows calculator function.
When the computer is off or in Hibernation, press the
●
button to open HP QuickWeb.
When the computer is in Microsoft Windows, press the
●
button to open the default Web browser.
●When the computer is in HP QuickWeb, press the
button to open the default Web browser.
NOTE: For more information, refer to the HP QuickWeb
software Help. If your computer does not have HP
QuickWeb software, the button does not perform any action
or function.
password logon.
12Chapter 2 External component identification
Keys
ComponentDescription
(1)esc keyDisplays system information when pressed in combination
with the fn key.
(2)Function keysExecute frequently used system functions when pressed in
combination with the fn key.
(3)fn keyExecutes frequently used system functions when pressed
in combination with a function key, the num lk key, or the
esc key.
(4)
(5)
(6)Integrated numeric keypadWhen the keypad has been enabled, the keys can be used
(7)num lk keyTurns the integrated numeric keypad on and off when
Windows logo keyDisplays the Windows Start menu.
Windows applications keyDisplays a shortcut menu for items beneath the cursor.
like an external numeric keypad.
pressed in combination with the fn key.
Top13
Front
ComponentDescription
(1)Display release latchOpens the computer.
(2)
(3)
(4) Battery light
(5)
Wireless light
Power light●On: The computer is on.
Hard drive light
White: An integrated wireless device, such as a
●
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●Amber: All wireless devices are off.
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
Amber: The computer is connected to external power
●
and the battery is charged from 0 to 90%.
●White: The computer is connected to external power
and the battery is charged from 90 to 99%.
Blinking amber: A battery that is the only available
●
power source has reached a low battery level. When
the battery reaches a critical battery level, the battery
light begins blinking rapidly.
Off: The battery is fully charged.
●
Blinking turquoise: The hard drive or optical drive is
●
being accessed.
Amber: HP 3D DriveGuard has temporarily parked
●
the hard drive.
(6)Speakers (2)Produce sound.
14Chapter 2 External component identification
NOTE: For information on HP 3D DriveGuard, refer
to the HP Notebook Reference Guide.
NOTE: To use the SRS Premium sound software, select
Start > All Programs > SRS Premium Sound.
Left
ComponentDescription
(1)
(2)Media Card ReaderSupports the following digital card formats:
(3)
(4)Vents (2)Enable airflow to cool internal components.
(5)
(6)
(7)
USB 2.0 ports (2)Connects an optional USB device.
Secure Digital (SD) Memory Card
●
MultiMediaCard (MMC)
●
1394 portConnects an optional IEEE 1394 or 1394a device, such as
a camcorder.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
eSATA/USB 2.0 combo portConnects a high-performance eSATA component, such as
External monitor portConnects an external VGA monitor or projector.
ExpressCard slot or smart card reader
(depending on configuration)
an eSATA external hard drive, or connects an optional USB
device.
Supports optional ExpressCards or smart cards.
Left15
Rear
ComponentDescription
(1)
(2)
(3)
(4)
RJ-11 (modem) jackConnects a modem cable.
Serial portConnects an optional device such as a serial
modem, mouse, or printer.
Power connectorConnects an AC adapter.
DisplayPortConnects an optional digital display device, such
as a high-performance monitor or projector.
16Chapter 2 External component identification
Right
ComponentDescription
(1)
(2)
(3)
(4)Upgrade bay (optical drive shown)An optical drive installed in the bay (select models only)
(5)Optical drive eject button (select models
(6)
Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,
earbuds, a headset, or television audio.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to the headphone
jack, the computer speakers are disabled.
Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
USB 2.0 ports (2)Connect optional USB devices.
reads and writes to an optical disc.
NOTE: The upgrade bay can hold either a hard drive, an
optical drive, or a weight saver option.
Ejects the optical drive disc tray.
only)
RJ-45 (network) jackConnects a network cable.
(7)
Security cable slotAttaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Right17
Bottom
ComponentDescription
(1)
(2) Docking connectorConnects an optional docking device.
(3)
(4)
(5)Battery bayHolds the battery.
(6)Vents (3)Enable airflow to cool internal components.
(7) Speakers (2)Produce sound.
(8)
Battery release latchReleases the battery from the battery bay.
Bottom cover release latchReleases or locks the bottom cover.
SIM slotSupports a wireless subscriber identity module (SIM). The
SIM slot is located inside the battery bay.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
Bluetooth compartmentContains a Bluetooth device.
18Chapter 2 External component identification
ComponentDescription
(9)
(10) Accessory battery connectorConnects an optional accessory battery.
Wireless and memory module
compartments and hard drive bay
Holds the wireless LAN module slot, the WWAN module
slot, the memory module slots, and the hard drive.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country or
region. If you replace the module and then receive a
warning message, remove the module to restore computer
functionality, and then contact technical support through
Help and Support.
Bottom19
3Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
Product name (1). This is the product name affixed to the front of the computer.
●
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
●
Part number/Product number (p/n) (3). This number provides specific information about the
●
product's hardware components. The part number helps a service technician to determine what
components and parts are needed.
Warranty period (4). This number describes the duration (in years) of the warranty period for the
●
computer.
20Chapter 3 Illustrated parts catalog
Computer major components
Computer major components21
ItemDescriptionSpare part number
(1)Display assembly
NOTE: For a list of individual parts spared in the display panel, see
on page 25.
(2)Keyboard (includes cable)
NOTE: For a detailed list of available keyboards, see
For use in models without a pointing stick641180-xxx
For use in models with a pointing stick641179-xxx
(3)Top cover
●For use on models that include a pointing stick, without a fingerprint reader641206-001
(4)Fan641183-001
(5)Heat sink (includes replacement thermal pads and grease)658140-001
(6)System board (includes thermal pad)
For use in models with WWAN658143-001
For use in models without WWAN665718-001
(7)Speaker assembly641186-001
For use on models that include a fingerprint reader, without a pointing stick641204-001
●
For use on models that include a fingerprint reader and a pointing stick641205-001
NOTE: The modem module spare part kit does not include a modem module cable. The
modem module cable is included in the Cable Kit, spare part number 646968-001. See
Cable Kit on page 27 for more Cable Kit spare part number information.
(10)Function board658142-001
(11)USB board (includes Mylar)658141-001
(12)Bottom cover (includes rubber feet)
NOTE: Make sure to remove the modem plug from the slot in the bottom cover if the
repaired unit includes a modem.
(13)Battery, Li-ion
9-cell (100 WHr, 3.0 Ah)631243-001
6-cell (62 WHr, 2.8 Ah)628668-001
6-cell (55 WHr, 2.8 Ah, long life)628670-001
628824-001
644695-001
3-cell (31 WHr, 2.8 Ah)628664-001
22Chapter 3 Illustrated parts catalog
ItemDescriptionSpare part number
(14)Bluetooth module (does not include Bluetooth module cable)
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.
The Bluetooth module cable is included in the Cable Kit, spare part number 646968-001.
See
Cable Kit on page 27 for more Cable Kit spare part number information.
(15)Memory modules (PC3-10600, 1333-MHz, DDR3)
8-GB634091-001
4-GB621569-001
2-GB621565-001
1-GB639736-001
(16)WLAN module
Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British
Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada,
Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of
China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico,
Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and
Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
537921-001
593836-001
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda,
Aruba, the Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether
Antilles, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, the US Virgin Islands, and the United States
Computer major components23
582564-001
ItemDescriptionSpare part number
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria,
Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus,
Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the
British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape
Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of
China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissa, Honduras, Hong Kong, Hungary, Iceland, India, Ireland,
Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines,
Poland, Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(17)WWAN modules
HP hs2340 HSPA+ Mobile Broadband Module632155-001
HP un2430 EV-DO/HSPA Mobile Broadband Module634400-001
582564-002
(18)RTC battery641200-001
(19)Optical drive (includes bracket, bezel, and screws)
Rubber Kit (includes rubber feet and display rubber covers)646608-001
Screw Kit646972-001
Cradle, hard drive652688-001
Mouse, optical, 2-button390632-001
HP optical travel mouse434594-001
HP basic carrying case455084-001
Professional slim, top load case592923-001
Notebook combination lock591699-001
Nylon case612757-001
Mass storage devices29
Sequential part number listing
Spare part
number
390632-001Mouse, optical, 2-button
434594-001HP USB optical travel mouse
455084-001HP basic carrying case
490371-001Power cord for use in North America
490371-202Power cord for use in Brazil
490371-D01Power cord for use in Argentina
537921-001Bluetooth module
582564-001Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Aruba, the
582564-002Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria, Andorra, Angola,
Description
Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether Antilles, Puerto Rico, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, the US Virgin Islands, and the United
States
Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina
Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman Islands, Central African Republic, Chad,
Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech
Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati,
Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New
Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad
and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom,
Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
591699-001Combination lock
592923-001Professional, slim top load case
30Chapter 3 Illustrated parts catalog
Spare part
number
Description
593836-001Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,
609940-00190-W AC adapter
609947-00190-W AC adapter for use in India
612757-001Nylon case
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad,
People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro,
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
Cable Kit on page 27 for more Cable Kit spare part information)
Plastics Kit on page 27 for more Plastics Kit spare part information)
658140-001Heat sink (includes replacement thermal pads and grease)
658141-001USB 2.0 board (includes Mylar)
658142-001Function board
32Chapter 3 Illustrated parts catalog
Spare part
number
658143-001System board for use in models with WWAN (includes thermal pad)
660276-001Display bezel for use with models with a webcam
660277-001Display bezel for use with models without a webcam
662393-001Display panel, 39.6-cm (15.6-in), HD anti-glare, SVA for use in models with WWAN
662394-001Solid-state drive, 128-GB
662395-001Display panel, 39.6-cm (15.6-in), HD+, anti-glare, LED
664017-001DVD-ROM drive
664018-001DVD±RW and CD-RW SuperMulti DL combo drive
664019-001Blu-ray ROM DVD±RW SuperMulti DL Drive
665718-001System board for use in models without WWAN (includes thermal pad)
670434-001Bottom door blank
Description
Sequential part number listing33
4Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●Flat-bladed screwdriver
●Phillips P0 and P1 screwdrivers
Torx T8 screwdriver
●
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE:As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION:Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.
34Chapter 4 Removal and replacement procedures
Cables and connectors
CAUTION:When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.
Drive handling
CAUTION:Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Preliminary replacement requirements35
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, and then degrade in the internal layers,
reducing its life expectancy.
CAUTION:To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION:A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event10%40%55%
Walking across carpet35,000 V15,000 V7,500 V
Walking across vinyl floor12,000 V5,000 V3,000 V
Motions of bench worker6,000 V800 V400 V
Removing DIPS from plastic tube2,000 V700 V400 V
Removing DIPS from vinyl tray11,500 V4,000 V2,000 V
Removing DIPS from Styrofoam14,500 V5,000 V3,500 V
Removing bubble pack from PCB26,500 V20,000 V7,000 V
Packing PCBs in foam-lined box21,000 V11,000 V5,000 V
36Chapter 4 Removal and replacement procedures
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or
●
packaging.
●Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
●
foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
●
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded
●
tools and equipment.
●Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
●
materials.
●Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
●Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
●
●Turn off power and input signals before inserting or removing connectors or test equipment.
Preliminary replacement requirements37
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
●
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips
must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
●Conductive tabletop workstations with ground cords of one megohm resistance
●Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
●Metal tote boxes
●Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
MaterialUseVoltage protection level
Antistatic plasticBags1,500 V
Carbon-loaded plasticFloor mats7,500 V
Metallized laminateFloor mats5,000 V
38Chapter 4 Removal and replacement procedures
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed,
replaced, or loosened when servicing the computer. Make special note of each screw and screw lock
size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
Product name (1). This is the product name affixed to the front of the computer.
●
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
●
Part number/Product number (p/n) (3). This number provides specific information about the
●
product's hardware components. The part number helps a service technician to determine what
components and parts are needed.
Warranty period (4). This number describes the duration (in years) of the warranty period for the
●
computer.
Component replacement procedures39
Rubber screw covers
Three bottom screws have rubber covers. The screw covers are included in the Rubber Kit, spare
part number 646608-001, and attach to the base enclosure in the locations illustrated below.
40Chapter 4 Removal and replacement procedures
Battery
DescriptionSpare part number
9-cell, 100 WHr, 3.0 Ah Li-ion battery631243-001
6-cell (62 WHr, 2.8 Ah)628668-001
6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery628670-001
3-cell, 31 WHr, 2.8 Ah Li-ion battery628664-001
Before disassembling the computer, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Remove the battery:
1.Position the computer upside-down on a flat surface, with the battery bay toward you.
2.Slide the battery release latch (1) to release the battery.
3.Remove the battery (2) from the computer.
Install the battery by inserting it into the battery bay until you hear a click.
All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2
WWAN antenna transceivers and cables.
NOTE:Full hinge-up displays are not spared.
This section describes removing components that do not require that you entirely remove the display
assembly from the computer. You can remove the display bezel, webcam/microphone module, and
display panel with the display assembly still attached to the computer.
To remove the remaining display components, including the display brackets, antennas, cable, and
enclosure, you must remove the entire display assembly from the computer. See
and components (whole hinge-up, cable, antennas, hinges, enclosure) on page 89 for more
information about removing the remaining components.
39.6-cm (15.6-in), HD anti-glare, LED, SVA for use in models without WWAN646978-001
39.6-cm (15.6-in), HD anti-glare, SVA for use in models with WWAN662393-001
Display bezels
Display assembly
For use in models with a webcam660276-001
For use in models without a webcam660277-001
Webcam module647599-001
Microphone module647600-001
Before removing the display assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 41).
Remove the display assembly:
1.Position the computer right-side up with the front toward you.
2.Open the computer as far as possible.
42Chapter 4 Removal and replacement procedures
3.To replace the display bezel, remove the two rubber screw covers (1) and the two Phillips
PM2.5×5.0 screws (2) in the bottom corners of the display bezel.
4.Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom
(3) of the bezel until it disengages from the display enclosure.
5.Remove the display bezel (4).
Component replacement procedures43
6.If it is necessary to replace the webcam module from the display enclosure, gently pull the
webcam module away from the double-sided tape on the display enclosure (1), disconnect the
webcam cable from the module (2), and then remove the webcam (3).
7.If it is necessary to replace the display panel, remove the six Phillips PM2.5×5.0 screws (1) at
the bottom and two Phillips PM2.5×5.0 screws (2) at the top that secure the panel to the display
enclosure.
8.Pivot the display panel upward until it sits at a 90 degree angle (3).
9.Disconnect the display panel cable from the back of the display panel (1).
10. Remove the four Phillips PM2.5×4.0 screws (2) that secure the display panel to the brackets.
44Chapter 4 Removal and replacement procedures
11. Slide the display panel up and out of the hinges (3).
Reverse this procedure to reassemble and install the display assembly.
Component replacement procedures45
SIM
NOTE:This section applies only to computer models with WWAN capability.
NOTE:If there is a SIM inserted in the SIM slot, it must be removed before disassembling the
computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.
Before removing the SIM, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
Remove the SIM:
1.Press in on the SIM (1). (The module is partially ejected from the SIM slot.)
2.Remove the SIM (2) from the SIM slot.
Battery on page 41).
Reverse this procedure to install the SIM.
46Chapter 4 Removal and replacement procedures
Bottom door
The bottom door is available in the Plastics Kit, spare part number 646971-001.
Before disassembling the computer, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
Remove the bottom door:
1.Position the computer upside-down on a flat surface, with the battery bay toward you.
2.Slide the release latch (1) and remove the locking screw (if installed) (2).
3.Slide the release latch (3) to disengage the door from the computer.
4.Slide the door toward the front of the computer (4), and then lift the door off the computer (5).
Battery on page 41).
Reverse the removal procedures to install the bottom door.
Component replacement procedures47
Optical drive
NOTE:All optical drive spare part kits include an optical drive bezel.
DescriptionSpare part number
Blu-ray ROM DVD±RW SuperMulti DL Drive664019-001
DVD±RW and CD-RW SuperMulti DL Combo Drive664018-001
DVD-ROM Drive664017-001
Before removing the optical drive, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the bottom door (see
Battery on page 41).
Bottom door on page 47).
Remove the optical drive:
1.Position the computer upside-down with the right side toward you.
2.Loosen the captive Phillips screw (1) that secures the optical drive to the computer.
3.Push the optical drive tab (2) to release the optical drive from the computer.
48Chapter 4 Removal and replacement procedures
4.Remove the optical drive (3) from the computer.
5.If it is necessary to replace the optical drive bracket, position the optical drive with the rear
toward you.
6.Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical
drive.
7.Remove the optical drive bracket (2).
Reverse this procedure to install an optical drive.
Component replacement procedures49
Upgrade bay
DescriptionSpare part number
500-GB, 7200-rpm hard drive634926-001
Before removing a drive from the upgrade bay, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the bottom door (see
Battery on page 41).
Bottom door on page 47).
Remove the drive from the upgrade bay:
1.Position the computer upside-down with the right side toward you.
2.Remove the four Phillips PM2.0×4.0 screws that secure the drive assembly into the upgrade
bay.
3.Loosen the captive Phillips screw that secures the drive in the bay (1).
4.Push the drive tab (2) to release the drive from the computer.
50Chapter 4 Removal and replacement procedures
5.Remove the drive assembly (3) from the computer.
Reverse this procedure to install the drive into the upgrade bay.
Component replacement procedures51
Hard drive
NOTE:All hard drive spare part kits include a hard drive bracket and screws.
DescriptionSpare part number
750-GB, 7200-rpm hard drive633252-001
500-GB, 7200-rpm hard drive634926-001
320-GB, 7200-rpm hard drive641672-001
320-GB, 7200-rpm hard drive (Self-Encrypting Drive (SED))641674-001
Solid-state drive, 128-GB662394-001
Before disassembling the computer, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the bottom door (see
Battery on page 41).
Bottom door on page 47).
Remove the hard drive:
1.Position the computer upside-down, with the battery bay toward you.
2.Loosen the three captive Phillips screws (1) that secure the hard drive to the computer.
3.Grasp the Mylar tab on the hard drive and slide the hard drive to the right (2) to disconnect it
from the system board connector.
52Chapter 4 Removal and replacement procedures
4.Remove the hard drive (3) from the hard drive bay.
5.If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×5.0 hard drive
bracket screws (1) from each side of the hard drive (4 total screws).
6.Lift the bracket (2) straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
Component replacement procedures53
RTC battery
DescriptionSpare part number
RTC battery641200-001
Before removing the RTC battery, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the bottom door (see
Battery on page 41).
Bottom door on page 47).
Remove the RTC battery:
1.Position the computer upside-down, with the front toward you.
2.Remove the battery from the slot as far as the attached cable will allow (1).
3.Disconnect the battery cable from the system board (2).
Reverse this procedure to install the RTC battery.
54Chapter 4 Removal and replacement procedures
Memory modules
NOTE:Primary and expansion memory is installed in a stacked configuration in the bottom of the
computer.
DescriptionSpare part number
1-GB (PC3-10600, 1333-MHz, DDR3)639736-001
2-GB (PC3-10600, 1333-MHz, DDR3)621565-001
4-GB (PC3-10600, 1333-MHz, DDR3)621569-001
8-GB (PC3-10600, 1333-MHz, DDR3)634091-001
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION:Failure to update the computer to the latest BIOS prior to installing new memory may
result in various system problems.
To update BIOS:
1.Navigate to
www.hp.com.
2.Click Support & Drivers > click Drivers & Software.
3.In the Enter a product name/number box, type the computer model information, and then click
Search.
4.Click the link for the computer model.
5.Select the operating system, and then click Next.
6.Under Step 2: Select a Download, click the BIOS link.
7.Click the link for the most recent BIOS.
8.Click the Download button, and then follow the on-screen instructions.
Before removing the memory module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 41).
5.Remove the bottom door (see
Bottom door on page 47).
Component replacement procedures55
Remove the memory module:
1.Position the computer upside-down with the battery bay toward you.
2.Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
3.Remove the memory module (2) by pulling the module away from the slot at an angle.
NOTE:Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
NOTE:The computer uses two memory slots. The top slot houses the expansion memory
module and is shown in the first image below. The bottom slot houses the primary memory
module and is shown in the second image below.
Reverse this procedure to install a memory module.
56Chapter 4 Removal and replacement procedures
WWAN module
CAUTION:The WWAN module and the WLAN module are not interchangeable.
DescriptionSpare part number
HP hs2340 HSPA+ Mobile Broadband Module 632155-001
HP un2430 EV-DO/HSPA Mobile Broadband Module634400-001
Before removing the WWAN module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the SIM (see
6.Remove the bottom door (see
Battery on page 41).
SIM on page 46).
Bottom door on page 47).
Remove the WWAN module:
1.Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.
NOTE:The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The
blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.
2.Remove the two Phillips PM2.0×3.0 screws (2) that secure the WWAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
Component replacement procedures57
3.Remove the WWAN module (3) by pulling the module away from the slot at an angle.
NOTE:WWAN modules are designed with a notch (4) to prevent incorrect insertion.
Figure 4-1 Removing the WWAN module
NOTE:If the WWAN antennas are not connected to the terminals on the WWAN module, the
protective sleeves must be installed on the antenna connectors, as shown in the following
illustration.
Reverse this procedure to install the WWAN module.
58Chapter 4 Removal and replacement procedures
WLAN module
CAUTION:The WLAN module and the WWAN module are not interchangeable.
DescriptionSpare part number
Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central
African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic
of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Aruba,
the Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether Antilles,
Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, the US
Virgin Islands, and the United States
593836-001
582564-001
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria, Andorra,
Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman
Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros,
Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Honduras, Hong
Kong, Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya,
Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland,
Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad
and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and
Zimbabwe
582564-002
Component replacement procedures59
Before removing the WLAN module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the bottom door (see
Remove the WLAN module:
1.Position the computer right-side up with the battery bay toward you.
2.Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE:The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal
labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal
labeled “2”. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN
antenna cable connects to the middle terminal on the WLAN module.
3.Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
Battery on page 41).
Bottom door on page 47).
60Chapter 4 Removal and replacement procedures
4.Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE:WLAN modules are designed with a notch (4) to prevent incorrect insertion.
NOTE:If the WLAN antennas are not connected to the terminals on the WLAN module, the
protective sleeves must be installed on the antenna connectors, as shown in the following
illustration.
Reverse this procedure to install the WLAN module.
Component replacement procedures61
Bluetooth module
NOTE:The Bluetooth module spare part kit does not include a Bluetooth module cable. The
Bluetooth module cable is included in the Cable Kit, spare part number 646968-001. See
on page 27 for more Cable Kit spare part number information.
DescriptionSpare part number
Bluetooth module537921-001
Before removing the Bluetooth module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Cable Kit
4.Remove the battery (see
5.Remove the bottom door (see
Battery on page 41).
Bottom door on page 47).
Remove the Bluetooth module:
1.Position the computer upside-down with the front toward you.
2.Lift the module straight up out of the computer (1), and then disconnect the cable (2) from the
module.
3.Remove the module from the computer.
62Chapter 4 Removal and replacement procedures
Reverse this procedure to install the Bluetooth module.
Modem module
NOTE:The modem module spare part kit does not include a modem module cable. The modem
module cable is included in the Cable Kit, spare part number 646968-001. See
for more Cable Kit spare part number information.
DescriptionSpare part number
Modem module628824-001
Before removing the modem module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Cable Kit on page 27
4.Remove the battery (see
5.Remove the bottom door (see
Battery on page 41).
Bottom door on page 47).
Remove the modem module:
1.Position the computer upside-down with the front toward you.
2.Remove the two Phillips PM2.0×3.0 screws (1) that secure the modem module to the system
board.
3.Disconnect the modem module (2) from the system board by lifting it straight up.
Component replacement procedures63
4.Disconnect the modem module cable (3) from the modem module.
Reverse this procedure to install the modem module.
64Chapter 4 Removal and replacement procedures
Fan
DescriptionSpare part number
Fan641183-001
Before removing the fan, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the bottom door (see
Battery on page 41).
Bottom door on page 47).
Remove the fan:
1.Position the computer upside-down with the front toward you.
2.Loosen the three captive Phillips screws (1) that secure the fan to the base enclosure.
3.Lift the fan straight up (2) to gain access to the system board connector.
4.Disconnect the fan cable (3) from the system board.
Reverse this procedure to install the fan.
Component replacement procedures65
NOTE:To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of
the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is
designed to turn on automatically when high temperature conditions exist. These conditions are
affected by high external temperatures, system power consumption, power management/battery
conservation configurations, battery fast charging, and software requirements. Exhaust air is
displaced through the ventilation grill located on the left side of the computer.
Heat sink
All heat sink spare part kits include replacement thermal material, including thermal grease and pads.
DescriptionSpare part number
Heat sink658140-001
Before removing the heat sink, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2.Disconnect all external devices connected to the computer.
the computer on, and then shut it down through the operating system.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the bottom door (see
6.Remove the fan (see
Battery on page 41).
Bottom door on page 47).
Fan on page 65).
Remove the heat sink:
1.Position the computer upside-down with the front toward you.
2.In the order indicated, loosen the captive Phillips screws (1) that secure the heat sink to the
system board.
3.Lift the heat sink up at an angle (2).
66Chapter 4 Removal and replacement procedures
4.Pull the heat sink away from the side of the computer to remove it (3).
NOTE:Thoroughly clean thermal material from the surfaces of the system board (1)(3) and heat
sink (2)(4) each time you remove the heat sink. All heat sink and processor spare part kits include
thermal material.
In the following illustration, the location denoted by callout (2) on the heat sink uses thermal grease.
The location denoted by callout (4) on the heat sink uses a PCH thermal pad.
Component replacement procedures67
Reverse this procedure to install the heat sink.
68Chapter 4 Removal and replacement procedures
Processor
NOTE:All processor spare part kits include replacement thermal material, including thermal grease
Before removing the processor, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the bottom door (see
6.Remove the fan (see
7.Remove the heat sink (see
Battery on page 41).
Bottom door on page 47).
Fan on page 65).
Heat sink on page 66).
Remove the processor:
1.Position the computer upside-down with the front toward you.
2.Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn
counterclockwise until you hear a click.
Component replacement procedures69
3.Lift the processor (2) straight up and remove it.
NOTE:The gold triangle (3) on the processor must be aligned with the triangle (4) embossed
on the processor slot when you install the processor.
Reverse this procedure to install the processor.
70Chapter 4 Removal and replacement procedures
Keyboard
NOTE:For a detailed list of available keyboards, see Sequential part number listing on page 30.
DescriptionSpare part number
Keyboard for use in models without a pointing stick641180-xxx
Keyboard for use in models with a pointing stick641179-xxx
Before removing the keyboard, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the bottom door (see
6.Remove the fan (see
7.Remove the heat sink (see
Battery on page 41).
Bottom door on page 47).
Fan on page 65).
Heat sink on page 66).
Remove the keyboard:
1.Position the computer upside-down with the battery bay toward you.
2.Loosen the three Phillips captive screws that secure the keyboard to the computer.
Component replacement procedures71
3.Using a screwdriver or similar too, press in the gap in the left side of the battery bay to
disengage the keyboard.
4.Position the computer right-side up with the front toward you.
5.Open the computer as far as possible.
6.Open the computer as far as possible.
7.Lift and rotate the keyboard upward to gain access to the cables.
72Chapter 4 Removal and replacement procedures
8.Lift the keyboard connector latch (1), and then disconnect the keyboard cable from the system
board (2).
9.If applicable, lift the pointing stick connector latch (3), and then disconnect the pointing stick
cable from the system board (4).
NOTE:Some models are not equipped with a pointing stick.
10. Remove the keyboard.
Reverse this procedure to install the keyboard.
Bottom cover
NOTE:The bottom covers includes rubber feet.
NOTE:Make sure to remove the modem plug from the slot in the bottom cover if the repaired unit
includes a modem.
DescriptionSpare part number
Bottom cover644695-001
Top cover for use on models that include a fingerprint reader, without a pointing stick641204-001
Top cover for use on models that include a fingerprint reader and a pointing stick641205-001
Top cover for use on models that include a pointing stick, without a fingerprint reader641206-001
Component replacement procedures73
Before removing the bottom cover, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 41).
5.Remove the following components:
a.Bottom door (see
b.Hard drive (see
c.Optical drive (see
d.WLAN module (see
e.WWAN module (see
f.Modem module (see
g.Fan (see
Fan on page 65)
h.Heat sink (see
i.Keyboard (see
Bottom door on page 47).
Hard drive on page 52)
Optical drive on page 48)
WLAN module on page 59)
WWAN module on page 57)
Modem module on page 63)
Heat sink on page 66)
Keyboard on page 71)
Remove the bottom cover:
1.Position the computer upside-down with the front toward you.
74Chapter 4 Removal and replacement procedures
2.Remove the following covers and screws that secure the bottom cover to the computer:
(1) 2 small rubber screw covers
(2) 1 large rubber screw cover
(3) 7 Torx T8M2.5×6.0 screws
(4) 4 Phillips PM2.5×3.0 screws from the battery bay
3.Remove the following screws that secure the bottom cover to the computer:
(1): 2 Phillips PM2.5×3.0 screws from the hard drive bay
(2): 3 Phillips PM2.0×3.0 screws from the optical drive bay
Component replacement procedures75
4.Remove the 4 Torx T8M2.5×5.0 screws from the rear of the computer.
5.Remove the wireless cables from their routing path on the bottom cover (1), and disconnect the
speaker cable from the system board (2).
6.Position the computer upright with the front toward you.
7.Open the computer as far as possible.
76Chapter 4 Removal and replacement procedures
8.Remove the 2 Phillips PM2.0×6.0 screws from the top of the computer.
9.Pry up on the edges of the bottom cover to disengage the cover from the computer.
10. Remove the bottom cover from the computer.
Reverse this procedure to install the bottom cover.
NOTE:When replacing the bottom cover, make sure to remove the modem plug from the slot in the
bottom cover if the repaired unit includes a modem.
Component replacement procedures77
Speaker assembly
DescriptionSpare part number
Speaker assembly641186-001
Before removing the speaker assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 41).
5.Remove the following components:
a.Bottom door (see
b.Hard drive (see
c.Optical drive (see
d.WLAN module (see
e.WWAN module (see
f.Fan (see
Fan on page 65)
g.Heat sink (see
h.Keyboard (see
i.Top cover (see
Bottom door on page 47).
Hard drive on page 52)
Optical drive on page 48)
WLAN module on page 59)
WWAN module on page 57)
Heat sink on page 66)
Keyboard on page 71)
Bottom cover on page 73)
Remove the speaker assembly:
1.Position the top cover with the front toward you.
2.Remove the two Phillips PM2.0×3.0 screws (1) that secure the speaker assembly to the top
cover.
78Chapter 4 Removal and replacement procedures
3.Remove the speaker assembly (2) from the top cover.
Reverse this procedure to install the speaker assembly.
Component replacement procedures79
RJ-11 jack cable
NOTE:The RJ-11 jack cable is included in the Cable Kit, spare part number 646968-001.
Before removing the RJ-11 jack cable, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the following components:
a.Bottom door (see
b.Hard drive (see
c.Optical drive (see
d.WLAN module (see
e.WWAN module (see
f.Modem module (see
g.Fan (see
h.Heat sink (see
i.Keyboard (see
j.Top cover (see
Remove the RJ-11 jack cable:
1.Position the top cover with the front toward you.
Fan on page 65)
Battery on page 41).
Bottom door on page 47).
Hard drive on page 52)
Optical drive on page 48)
WLAN module on page 59)
WWAN module on page 57)
Modem module on page 63)
Heat sink on page 66)
Keyboard on page 71)
Bottom cover on page 73)
2.Remove the RJ-11 jack (1) from the clip built into the base enclosure.
80Chapter 4 Removal and replacement procedures
3.Remove the RJ-11 jack cable from the clips and routing channel (2) built into the base
enclosure.
4.Remove the RJ-11 jack cable from the top cover.
Reverse this procedure to install the RJ-11 jack cable.
Component replacement procedures81
Function board
DescriptionSpare part number
Function board658142-001
Before removing the function board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 41).
5.Remove the following components:
a.Bottom door (see
b.Hard drive (see
c.Optical drive (see
d.WLAN module (see
e.WWAN module (see
f.Fan (see
Fan on page 65)
g.Heat sink (see
h.Keyboard (see
i.Top cover (see
Bottom door on page 47).
Hard drive on page 52)
Optical drive on page 48)
WLAN module on page 59)
WWAN module on page 57)
Heat sink on page 66)
Keyboard on page 71)
Bottom cover on page 73)
Remove the function board:
1.Position the computer upside-down with the front toward you.
2.Remove the wireless cable from atop the board (1).
82Chapter 4 Removal and replacement procedures
3.Remove the three Phillips PM2.5×7.0 screws (2) that secure the board to the computer, and
then slide the board away from the side and lift it out of the computer (3).
Reverse this procedure to install the function board.
System board
NOTE:All system board spare part kits include thermal pads.
DescriptionSpare part number
System board for use in models with WWAN658143-001
System board for use in models without WWAN665718-001
Before removing the system board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Component replacement procedures83
4.Remove the battery (see Battery on page 41).
5.Remove the following components:
a.Bottom door (see
b.Hard drive (see
c.Optical drive (see
d.Modem module (see
e.Fan (see
f.Heat sink (see
g.Keyboard (see
h.Top cover (see
i.Function board (see
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
SIM (see
●
Memory module (see
●
WLAN module (see
●
WWAN module (see
●
Fan on page 65)
SIM on page 46)
Bottom door on page 47).
Hard drive on page 52)
Optical drive on page 48)
Modem module on page 63)
Heat sink on page 66)
Keyboard on page 71)
Bottom cover on page 73)
Function board on page 82)
Memory modules on page 55)
WLAN module on page 59)
WWAN module on page 57)
Modem module (see
●
Processor (see
●
Remove the system board:
1.Position the computer right-side up, with the front toward you.
2.Lift the Touchpad connector latch (1) and disconnect the Touchpad cable (2).
3.Lift the fingerprint reader connector latch (3) and disconnect the fingerprint reader cable (4).
Modem module on page 63)
Processor on page 69)
84Chapter 4 Removal and replacement procedures
4.Disconnect the power connector cable (5).
5.Position the computer upside-down with the rear toward you.
6.Remove the display cable from the rubber routing path mounted on the computer (1).
7.Disconnect the display cable from the system board (2).
Component replacement procedures85
8.Remove the five Phillips PM2.5×5.0 screws that secure the system board to the base enclosure.
NOTE:For system board replacement, note the location of the screw with the ground.
9.Lift the system board up at an angle (1), and then lift the system board up and out of the
computer (2).
10. Remove the system board from the chassis.
Reverse this procedure to install the system board.
NOTE:Make sure you install the display cable ground with the correct system board screw when
replacing the system board.
86Chapter 4 Removal and replacement procedures
USB board
DescriptionSpare part number
USB 2.0 board (includes Mylar)658141-001
Before removing the USB board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 41).
5.Remove the following components:
a.Bottom door (see
b.Hard drive (see
c.Optical drive (see
d.WLAN module (see
e.WWAN module (see
f.Fan (see
Fan on page 65)
g.Heat sink (see
h.Keyboard (see
i.Top cover (see
j.Function board (see
k.System board (see
Bottom door on page 47).
Hard drive on page 52)
Optical drive on page 48)
WLAN module on page 59)
WWAN module on page 57)
Heat sink on page 66)
Keyboard on page 71)
Bottom cover on page 73)
Function board on page 82)
System board on page 83)
Remove the USB board:
1.Position the computer upside-down with the front toward you.
Component replacement procedures87
2.Lift the board straight up out of the computer.
Reverse this procedure to install the USB board.
88Chapter 4 Removal and replacement procedures
Display assembly and components (whole hinge-up, cable, antennas,
hinges, enclosure)
NOTE:This section describes removing components that require you to completely remove the
display panel. For more information about removing display components that do not require that you
remove the assembly from the computer, see
on page 42.
All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2
WWAN antenna transceivers and cables.