HP PHOTOSMART 2600, PHOTOSMART 2700 User Manual

Page 1

Start Here

USB cable users: Do not connect the USB cable until this guide instructs you to or the software may not install properly.

Use this guide to set up the hardware and connect the HP all-in-one to either your computer or network. If you have problems during setup, see Troubleshooting in the last section.

Title in HP Futura Book

Subtitle in 10-14 pt., centered, white

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Subtitle in 10-14 pt., centered, white

HP Photosmart 2600/2700 series all-in-one

User Guide

HP Photosmart 2600/2700 series all-in-one

User Guide

Horizontal cover image: Replace this guideline area with either a cropped product photograph or a straight-on front-view illustration

Horizontal cover image: Replace this guideline area with either a cropped product photograph or a straight-on

front-view illustration

with either a cropped product

14-20 pt., centered

Title in HP Futura Book

14-20 pt., centered

Horizontal cover image: Replace this guideline area

photograph or a straight-on

front-view illustration

Remove all tape

Locate components

Magyar Italiano Japanese Español Norsk Português Russian Simplified Chinese

Windows CD

Slovencina Slovenšcina Español Svenska TraditionalChinese Thai Türkçe Ukrainian

Macintosh CD

Slovencina Slovenšcina Español Svenska TraditionalChinese Thai Türkçe Ukrainian

User Guide & Network Guide

print cartridges

power cord and adapter

phone cord

Ethernet cable (wider end)

USB cable*

control-panel overlay (may be attached)

The contents of your box may differ. Additional equipment needed for network setup is speciﬁ ed later in this guide.

HP Photosmart 2700 series all-in-one Setup Guide

* Purchased separately.

Page 2

Attach the control-panel overlay (if not attached)

The control-panel overlay must be attached for the HP all-in-one to work!

a Position the control-panel

overlay above the device.

b Press down ﬁ rmly on all

edges of the overlay to secure it.

Lift the color graphics display

Load plain white paper

For best viewing, remove the protective ﬁ lm from the display.

2 • HP all-in-one

Page 3

Connect the power cord and adapter

USB cable users: Do not connect the USB cable until this guide instructs you to or the software may not install properly.

Connect the supplied phone cord

Connect one end of the supplied phone cord to the phone port on the left (1-LINE) and the other to a wall jack.

To connect an answering machine, see the Fax Setup chapter in the User Guide. To use a different phone cord, see the Troubleshooting

Information chapter in the User Guide.

3 • HP all-in-one

Page 4

Press the On button

a After you press the On button, the green

light ﬂ ashes, and then becomes solid. This may take up to a minute.

b Wait for the print cartridge prompt before

continuing.

Open access door

a Lift the access door.

b Press down and lift up

the green and black latches on the inside of the HP all-in-one.

4 • HP all-in-one

Remove tape from both cartridges

Pull the pink tab to remove the tape from both print cartridges.

Do not touch the coppercolored contacts or retape the cartridges.

Page 5

Insert the tri-color print cartridge

Make sure the device is ON before continuing.

a Hold the tri-color print cartridge with the

HP label facing up.

b Place the tri-color print cartridge in front of

the left slot.

c Push the cartridge ﬁ rmly into the slot until it

stops.

Insert the black print cartridge

a Hold the black print cartridge with the HP

label facing up.

b Place the black print cartridge in front of the

right slot.

c Push the cartridge ﬁ rmly into the slot until it

stops.

d Push the latches down to close, and then close

the access door.

The print cartridges may not be the same size.

5 • HP all-in-one

Page 6

Align the print cartridges

a Press OK at each of the prompts on the control

panel to start print cartridge alignment.

The alignment may take a few minutes.

b After the page prints, alignment is complete.

Check the color graphics display for the status, and then press OK .

Recycle or discard the alignment page.

Turn on your computer

a Turn on your computer, login if necessary, and then

wait for the desktop to appear.

b Close any open programs.

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Choose ONE connection type (A or B or C)

A: USB Connection

Use this connection type if you want to connect the device directly to one computer. (Do not connect until the software instructs you to.)

Equipment needed: USB cable.

For a USB connection, go to Section A for instructions.

B: Ethernet (Wired) Network

Use this connection type if you want an Ethernet cable connection between the device and your network.

Equipment needed: hub/router/switch and Ethernet cable.

For an Ethernet cable connection, go to Section B for instructions.

C: Wireless (Access Point) Connection

Use this connection type if you want a wireless (802.11 b or g) connection between the device and your network.

Requires a wireless hub or access point.*

For a wireless access point connection, go to Section C for instructions.

*If you do not have an access point, but want to connect your wireless computer to the device, see the Connect to a wireless network without an access point chapter in the Network Guide.

If you are not connecting the device to a computer or network, continue to the Fax Setup chapter in the User Guide.

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Page 8

Section A: USB connection

Insert the correct CD

Windows Users:

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a Insert the HP all-in-one Windows CD.

b Follow the onscreen instructions.

c On the Connection Type screen, make sure to

select directly to this computer . Continue to the next page.

Macintosh Users:

Insert the HP all-in-one Macintosh CD. Go to the next page before installing the software.

If the startup screen does not appear, double-click My Computer , double-click the CD-ROM icon, and then double-click setup.exe .

8 • HP all-in-one

Page 9

Connect the USB cable

Windows Users:

a You may have to wait several minutes before you

see the onscreen prompt to connect the USB cable. Once the prompt appears, connect the USB cable to the port on the back of the HP all-in-one, and then to any USB port on your computer.

If you do not see this screen, see Troubleshooting in the last section.

Macintosh Users:

a Connect the USB cable from your computer to

the USB port on the back of the device.

b Double-click the HP All-in-One installer

icon.

c Make sure you complete all screens, including

the Setup Assistant. You must select USB . Also, you must click the Print Center button to add the HP all-in-one to your printer list.

b Follow the onscreen instructions to complete

the Fax Setup Wizard and Sign up now screens.

9 • HP all-in-one

Go to step 17 on page 14.

Page 10

Section B: Ethernet (Wired) Network

Connect the Ethernet cable

a Remove the yellow plug from the back of the device.

b Connect one end of the Ethernet cable to the Ethernet port on

the back of the device.

c Connect the other end of the Ethernet cable to the hub/router/

switch. If the cable is not long enough, you can purchase a longer cable.

Important: Do not connect the Ethernet cable to a cable modem. You must have a working network. If you already connected the USB cable, do not connect the Ethernet cable.

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Choose the correct CD

Windows Users:

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a Insert the HP all-in-one Windows CD.

b Follow the onscreen instructions.

c On the Connection Type screen, make sure

to select through the network . Follow the onscreen instructions.

d You must accept both ﬁ rewall messages or setup

will fail.

Macintosh Users:

a Insert the HP all-in-one Macintosh CD.

b Double-click the HP All-in-One installer

icon.

If the startup screen does not appear, double-click My Computer , double-click the CD-ROM icon, and then double-click setup.exe .

Go to step 17 on page 14.

c Make sure you complete all screens, including

the Setup Assistant.You must select TCP/IP . Also, you must click the Print Center button to add the HP all-in-one to your printer list.

11 • HP all-in-one

Page 12

Section C: Wireless (Access Point) Network

In the next step, you are required to enter information about your wireless network. Write down the information here for easy reference.

Information:

Network Name (also called SSID):

WEP/WPA Password or Passkey (if needed):

If you do not have this information, see the documentation that came with your wireless access point.

Write down the required information

Enter information on control panel

a On the control panel of the device, press the Setup button.

b Press 8 for the Network menu.

Display keyboard tips:

To Select: Use Arrow keys to highlight, and then OK .

For mistakes: Select Clear

For lowercase:Select abc

For numbers:Select 123

When you are ﬁ nished: Highlight Done , and then

OK .

c When the Network menu appears, press 4 for the Wireless Setup

Wizard.

A list of detected networks appears on the display. The networks with

the strongest signals appear ﬁ rst.

d Highlight the name of the network that you wrote down in Step C1, and

then press OK . (If your network is not listed, select New Network and enter your Network Name . Make sure there are no obstructions between the access point and your HP all-in-one.)

e If your network is encrypted, you will be prompted to enter the WEP key

or WPA password. Both are case sensitive. See Display keyboard

tips to your left.

f Follow the prompts on the display. If the connection is successful, go to

the next page. If the connection fails, see Troubleshooting in the last section.

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Choose the correct CD

Windows Users: Macintosh Users:

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a Insert the HP all-in-one Windows CD.

b Follow the onscreen instructions.

c On the Connection Type screen, make sure

to select through the network . Follow the onscreen instructions.

d You must accept both ﬁ rewall messages or setup

will fail.

a Insert the HP all-in-one Macintosh CD.

b Double-click the HP All-in-One installer

icon.

c Make sure you complete all screens, including

the Setup Assistant.You must select TCP/IP . Also, you must click the Print Center button to add the HP all-in-one to your printer list.

If the startup screen does not appear, double-click My Computer , double-click the CD-ROM icon, and then double-click setup.exe .

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Page 14

Congratulations

HP Photosmart 2600/2700 series all-in-one

User Guide

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front-view illustration

When you see the Congratulations! screen, you are ready to use your HP all-in-one. See the User Guide or onscreen help to get started.

If you have additional computers on your network, go to the next step.

Tips:

If you are not using a wireless network and want to turn off the blue light, press Setup , 8 , 5 ,

To prevent paper from ﬂ ying out of the output tray, pull, and then ﬂ ip the paper tray extender out.

and then 2 .

Set up additional computers (optional)

If you have additional computers on your network, then install the HP all-in-one software on each computer.

14 • HP all-in-one

Follow the onscreen instructions. Make sure that you choose the connection type between the network and your HP all-in-one (not between your computer and the network).

Page 15

Troubleshooting

Problem: You are trying to set up a wireless connection through the control panel, and the device does not connect to the network.

Action:

On the access point, turn on broadcast network name options, and turn off silent broadcast name.

Move the access point closer to the HP all-in-one and make sure there are no obstructions.

Turn the access point off, wait 30 seconds, and then on again.

Make sure you entered the correct wireless communication mode and authentication type. See steps C1 through C3.

See the Networking Guide for more details and troubleshooting information.

www.hp.com/support

Problem: The Printer Not Found messages appears.

Action:

First make sure that you have an active connection with the device. Check your color graphics display for an icon. If you do not see an icon, go back to your connection type Section (B or C).

If you have an active connection, try the following:

Turn your device off, wait 30 seconds, and then on.

Try temporarily disconnecting your ﬁ rewall.

Wired (Ethernet) network users - Make sure your cables are connected. Check the cable between the router and the device. Check the cable between your computer and the device.

Make sure your LAN card is set up properly.

See the Network Guide for more information.

HP Photosmart 2600/2700 series all-in-one

User Guide

Horizontal cover image:

Replace this guideline area with either a cropped product photograph or a straight-on

front-view illustration

See the Network Guide for in-depth information on troubleshooting and additional setup information.

Refer to the User Guide for more information. Visit www.hp.com/support for assistance.

15 • HP all-in-one

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Troubleshooting

Problem: The Remove and check print cartridges message appears after you insert print cartridges.

Action: Remove print cartridges. Make sure you remove all tape from copper contacts. Close the access door.

Problem: The paper has jammed.

Action: Remove the back access door and gently pull out any paper. Turn the

device off, and then on. Load the paper again.

*Q3452-90203* *Q3452-90203*

Q3452-90203

Problem: You did not see the screen prompting you to connect the USB cable.

Action: Remove, and then re-insert the HP all-in-one Windows CD. Refer to

Section A.

Problem: The Microsoft Add Hardware screen appears.

Action: Click Cancel . Unplug the USB cable, and then insert the HP all-in-one Windows CD. Refer to Section A.

Problem: The Device Setup Has Failed To Complete screen appears. Action: Verify that the control-panel overlay is ﬁ rmly attached. Unplug the

HP all-in-one and plug it in again. Check all connections. Make sure the USB cable is plugged into the computer. Do not plug the USB cable into a keyboard or nonpowered hub. Refer to Section A.

Problem: The Macintosh software does not install.

Action: Make sure the USB cable is plugged into the computer before installing

the software. Do not plug the USB cable into a keyboard or non-powered hub. Refer to Section A. For network software problems, see the Network Guide.

Refer to the User Guide for more information. Printed on recycled paper. Visit www.hp.com/support for assistance.