Hp PHOTOSMART2570 User Manual

HP Photosmart 2570 All-in-One series

User Guide

HP Photosmart 2570 All-in-One series

User Guide

© Copyright 2005 Hewlett-Packard
Development Company, L.P.

The information contained herein is
subject to change without notice.

Reproduction, adaptation or
translation without prior written
permission is prohibited, except as
allowed under copyright laws.

Adobe and the Acrobat logo are either
registered trademarks or trademarks
of Adobe Systems Incorporated in the
United States and/or other countries.

Windows®, Windows NT®, Windows
Me®, Windows XP®, and Windows
2000® are U.S. registered
trademarks of Microsoft Corporation.

Intel® and Pentium® are registered
trademarks of Intel Corporation.

Energy Star® and Energy Star logo®
are US registered marks of the United
States Environmental Protection
Agency.

This product includes software
developed by the OpenSSL Project.
© Copyright 1998-2004 The
OpenSSL Project. © Copyright
1995-1998 Eric Young
([e-mail]). All rights
reserved. This product includes
cryptographic software written by Eric
Young ([e-mail]. This
product might include software written
by Tim Hudson ([e-mail]).

Portions of the software are ©
Copyright 1998, 1999, 2000 Thai
Open Source Software Center Ltd.
and Clark Cooper. © Copyright 2001,
2002, 2003 Expat maintainers.

Publication number: Q7211-90209

First edition: May 2005

Notice

The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.

The Hewlett-Packard Company shall
not be liable for incidental or
consequential damages in connection

with, or arising out of the furnishing,
performance, or use of this document
and the program material which it
describes.

Note: Regulatory information can be
found in the technical information
chapter of this guide.

It is not lawful in many places to make
copies of the following items. When in
doubt, check with a legal
representative first.

● Governmental paper or
documents:

– Passports
– Immigration papers
– Selective service papers
– Identification badges,

cards, or insignias

● Governmental stamps:

Postage stamps

Food stamps

● Checks or drafts drawn on
Governmental agencies

● Paper currency, traveler’s
checks, or money orders

● Certificates of deposit

● Copyrighted works

Safety information

Warning To prevent fire or

shock hazard, do not expose
this product to rain or any
type of moisture.

Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.

Warning Potential shock

hazard

1. Read and understand all
instructions in the Setup Guide.

2. Use only a grounded electrical
outlet when connecting the
device to a power source. If you
do not know whether the outlet
is grounded, check with a
qualified electrician.

3. Observe all warnings and
instructions marked on the
product.

4. Unplug this product from wall
outlets before cleaning.

5. Do not install or use this product
near water or when you are wet.

6. Install the product securely on a
stable surface.

7. Install the product in a protected
location where no one can step
on or trip over the line cord, and
where the line cord will not be
damaged.

8. If the product does not operate
normally, see the online
Troubleshooting help.

9. No operator-serviceable parts
inside. Refer servicing to
qualified service personnel.

10. Use in a well-ventilated area.

11. Use only with the power adapter
supplied by HP.

Warning This equipment

will be inoperable when
main power fails.

Contents

1 HP All-in-One overview........................................................................................5

The HP All-in-One at a glance................................................................................5

Control panel overview...........................................................................................6

Menu overview.......................................................................................................9

Enter text and symbols.........................................................................................12

Use the HP Image Zone software.........................................................................13

2 Find more information........................................................................................ 15

Sources of information..........................................................................................15

Use the onscreen Help.........................................................................................16

3 Finish setting up your HP All-in-One................................................................23

Set your language and country/region..................................................................23

Connection information.........................................................................................23

4 Connect to a network.........................................................................................29

Wired network setup.............................................................................................29

Install the software for a network connection........................................................31

Connect to additional computers on a network.....................................................33

Change the HP All-in-One from a USB connection to a network connection........33

Manage your network settings..............................................................................33

Network troubleshooting.......................................................................................40

5 Load originals and load paper...........................................................................43

Load an original....................................................................................................43

Choose papers for printing and copying...............................................................44

Load paper...........................................................................................................45

Avoid paper jams..................................................................................................49

6 Use the photo and video features.....................................................................51

Insert a memory card............................................................................................51

Connect a digital camera......................................................................................52

Connect a storage device.....................................................................................53

View photos..........................................................................................................54

Select photos and videos...................................................................................... 55

Edit photos............................................................................................................56

Print photos and videos from the control panel.....................................................58

Set photo print options..........................................................................................64

Save photos to your computer..............................................................................65

Share photos with friends and relatives................................................................67

7 Share your images with family and friends......................................................69

Send images to others..........................................................................................69

Receive images from others.................................................................................69

Print to your HP All-in-One from a remote location...............................................70

Configure HP Instant Share..................................................................................71

8 Use the copy features........................................................................................73

Make a copy.........................................................................................................73

Change the copy settings.....................................................................................73

Preview your copy job..........................................................................................74

Make a borderless copy of a photo.......................................................................75

User Guide 1

Crop an original....................................................................................................75

Stop copying.........................................................................................................75

9 Print from your computer..................................................................................77

Print from a software application..........................................................................77

Change the print settings......................................................................................78

Stop a print job.....................................................................................................79

10 Use the scan features......................................................................................... 81

Scan an image......................................................................................................81

Share a scanned image with friends and relatives...............................................83

Print a scanned image..........................................................................................83

Edit a scanned image...........................................................................................83

11 Order supplies....................................................................................................85

Order paper, transparency film, or other media....................................................85

Order print cartridges............................................................................................85

Order accessories................................................................................................86

Order other supplies.............................................................................................86

12 Maintain your HP All-in-One..............................................................................89

Clean the HP All-in-One.......................................................................................89

Check the estimated ink levels.............................................................................90

Print a self-test report...........................................................................................91

Work with print cartridges.....................................................................................91

13 Troubleshooting information...........................................................................101

View the Readme file..........................................................................................102

Setup troubleshooting.........................................................................................102

Operational troubleshooting................................................................................112

Device update.....................................................................................................113

14 HP warranty and support.................................................................................117

Warranty.............................................................................................................117

Before you call HP customer support.................................................................119

Access your serial number and service ID..........................................................119

Get support and other information from the Internet...........................................120

Call in North America during warranty................................................................120

Call elsewhere in the world.................................................................................120

HP Quick Exchange Service (Japan).................................................................. 122

Prepare your HP All-in-One for shipment...........................................................122

Pack your HP All-in-One.....................................................................................124

15 Technical information......................................................................................125

System requirements..........................................................................................125

Paper specifications...........................................................................................125

Print specifications..............................................................................................126

Copy specifications.............................................................................................127

Memory card specifications................................................................................127

Scan specifications.............................................................................................128

Physical specifications........................................................................................128

Power specifications...........................................................................................128

Environmental specifications..............................................................................128

Additional specifications.....................................................................................128

Environmental product stewardship program.....................................................129

Regulatory notices..............................................................................................130

Declaration of conformity (European Economic Area)........................................132

2 HP Photosmart 2570 All-in-One series

Contents

HP Photosmart 2570 All-in-One series declaration of conformity.......................132

Index.........................................................................................................................133

User Guide 3

4 HP Photosmart 2570 All-in-One series

1

HP All-in-One overview

You can control your HP All-in-One by the control panel on your HP All-in-One or with
the HP Image Zone software installed on your computer. This guide describes how to
use the HP All-in-One control panel to make a copy, print photos from a memory card
or storage device. It also describes how to print from a software application, how to
maintain and troubleshoot your HP All-in-One, and much more. The HP Image Zone
software includes copy, scan, and photo functionality, as well as troubleshooting tips
and helpful information. For more information on HP Image Zone, see the onscreen

HP Image Zone Help and Use the HP Image Zone software.

Note If you are using a version of the Mac OS earlier than OS X v10.1.5,

including OS 9 v9.1.5, access the HP Image Zone software features through
the HP Director icon. In OS X, select the HP Director icon from the Dock. In
OS 9, double-click the HP Director shortcut on your desktop.

If you are using OS X v10.2 or later, the HP Image Zone software entry point
is the HP Image Zone window.

This chapter describes the HP All-in-One hardware features, control panel functions,
and how to access the HP Image Zone software.

The HP All-in-One at a glance

Overview

Label Description

1 Lid

2 Glass: Place a document on the glass to

scan or copy.

3 Memory card slots and front USB port:

Print photos directly from your memory
card, camera, or storage device.

4 Paper-width guide

User Guide 5

Chapter 1

(continued)

Label Description

5 Paper tray extender

6 Paper tray

Overview

7 Control panel: Use to access the HP All-

8 Color graphics display: View menus,

9 Rear clean-out door: Access the inside

10 Rear USB portConnect to a computer.

11 Ethernet port: Connect to a wired network.

12 Power connection

Control panel overview

This section describes the functions of the various buttons, lights, and arrows on the
HP All-in-One control panel.

in-One features. For more information
about the buttons on the control panel,
see Control panel overview.

photos, and messages.

of the device to clear paper jams.

6 HP Photosmart 2570 All-in-One series

Control panel features

Overview

Label Name and Description

1 Color graphics display: View menus, photos, and messages. The color graphics

display can be pulled up and angled for better viewing.

2 Up arrow: Navigate up through menu options, move the viewing area up in zoom

mode, or navigate the visual keyboard.

3 Attention light: Indicates a problem occurred. See the color graphics display for

more information.

4 Right arrow: Increase values, move the viewing area right in zoom mode,

navigate the visual keyboard, or go forward when viewing photos on the color
graphics display.

User Guide 7

Chapter 1

(continued)

Label Name and Description

5 Down arrow: Navigate down through menu options, move the viewing area down

in zoom mode, or navigate the visual keyboard.

Overview

6

Cancel: Stop the current operation, exit a menu, or exit settings.

7 Rotate: Rotate the currently displayed photo on the color graphics display 90

degrees. Subsequent presses continue to rotate the photo 90 degrees.

Note Rotate only affects printing in album mode.

8 Zoom: Zoom in to enlarge the image on the color graphics display. Zoom out to

see more of a photo on the color graphics display. You can also use this button to
adjust the crop box when printing.

9 Print Photos: Select the photo function. When the button is lit, the photo function

is selected. Use this button to print photos from a memory card or storage device,
or to save photos to your computer.

10 Start Scan: Start a scan job and send it to the destination you selected using the

Scan To button.

11

Start Copy Color: Start a color copy job.

12 Start Copy Black: Start a black copy job.

13 Copy Menu: Select copy options, such as number of copies, paper size, and

paper type.

14

Scan To: Select a scan destination.

15 Photo Menu: Adjust a photo for viewing or printing. Features include color effects,

photo brightness, frames, and red-eye removal.

16 Proof Sheet: Print a proof sheet when a memory card has been inserted in a

memory card slot. A proof sheet shows thumbnail views of all the photos on the
memory card. You can select photos on the proof sheet, then print those photos
by scanning the proof sheet.

17 HP Instant Share: Send or receive images directly from a network-connected

HP All-in-One. If your HP All-in-One is USB-connected, you can send images
using the HP Instant Share software on your computer.

18

Setup: Access the menu system for reports, maintenance, and help.

19 Left arrow: Decrease values, move the viewing area left in zoom mode, navigate

the visual keyboard, go back when viewing photos on the color graphics display,
or exit menus.

20 On: Turn the HP All-in-One on or off. When the HP All-in-One is off, a minimal

amount of power is still supplied to the device. To completely disconnect the
power supply to the HP All-in-One, turn the device off, and then unplug the power
cord.

21

8 HP Photosmart 2570 All-in-One series

OK: Select a menu, setting, or value displayed on the color graphics display.

Color graphics display icons

The following icons appear at the bottom of the color graphics display to provide
important information about your HP All-in-One, including network status. For more
information about networking, see Connect to a network.

Overview

Icon

Purpose

Shows that the print cartridge is about half full. The color of the icon
corresponds to the color of the print cartridge, and the fill level of the
icon corresponds to the fill level of the print cartridge.

Shows that an unknown ink cartridge is inserted. This icon might
appear if an ink cartridge contains non-HP ink.

Shows that you can view the second set of icons on the color
graphics display.

Shows that a wired network connection exists.

If the icon color is gray instead of blue, it shows that the device is
network-capable but no wired network connection exists.

Shows that an HP Instant Share message has been received.

If the HP Instant Share icon color is gray instead of blue, the Auto

Checking function is turned off.

If the HP Instant Share icon is not present, there is no new mail or
HP Instant Share was not set up.

Shows that a Bluetooth adapter is installed, and a connection exists.
(A separate Bluetooth adapter is required.)

For more information on setting up Bluetooth, see Connection

information.

Color graphics display sleep mode

In order to prolong the life of the color graphics display, the display dims after two
minutes of inactivity. After 60 minutes of inactivity, the color graphics display goes into
Sleep mode and the screen shuts off completely. The display turns back on when you
press a control panel button, lift the lid, insert a memory card, access the HP All-in­One from a connected computer, or connect a storage device or a camera to the front
USB port.

Menu overview

The following tables provide a quick reference to top-level menus that appear on the
HP All-in-One color graphics display.

User Guide 9

Chapter 1

Photo Menu

The following Photo Menu options are available when you press the Photo Menu
button on the control panel.

Overview

Proof Sheet Menu

Copy Menu

1. Easy Print Wizard

2. Print Options

3. Special Features

4. Edit

5. Transfer to Computer

6. HP Instant Share

7. Slideshow

8. Set as Wallpaper

The following Proof Sheet Menu options are available when you press the Proof

Sheet button on the control panel. A proof sheet enables you to view your photos

from a memory card or a storage device in an index sheet format, and also to print
selected photos easily from a memory card or a storage device.

1. Print Proof Sheet

2. Scan Proof Sheet

The following Copy Menu options are available when you press the Copy button on
the control panel.

1. Number of Copies

2. Copy Preview

3. Reduce/Enlarge

4. Crop

5. Paper Size

6. Paper Type

7. Copy Quality

8. Lighter/Darker

9. Enhancements

0. Set New Defaults

Scan To Menu

The following Scan To menu options are available when your HP All-in-One is
connected to your computer with a USB cable and you press the Scan To button on

10 HP Photosmart 2570 All-in-One series

the control panel. The options available on this menu vary depending on the software
applications installed on your computer.

When the HP All-in-One is connected to a network with one or more computers, the

Scan To Menu allows you to select a connected computer before displaying some

options.

USB-connected

1. HP Image Zone

2. Microsoft PowerPoint

3. Adobe Photoshop

4. HP Instant Share

5. Memory Device

Network-connected

1. Select Computer

2. HP Instant Share

3. Memory Device

HP Instant Share menu

This menu applies only if the HP All-in-One is connected to a network. If your HP All­in-One connects to your computer with a USB cable, you can access HP Instant
Share through your computer.

Overview

1. Send

2. Receive

3. HP Instant Share Options

4. Add New Destination

Setup Menu

The following Setup Menu options are available when you press the Setup button on
the control panel.

The Help Menu selection on the Setup Menu allows you to quickly find help on some
key topics. Most of the information is presented on a connected Windows computer or
Macintosh computer screen.

1. Help

2. Print Report

3. Tools

4. Preferences

5. Network

User Guide 11

Chapter 1

Help Menu

Overview

(continued)

6. HP Instant Share

7. Bluetooth

The following Help Menu options are available when you select the Help Menu option
on the Setup Menu.

1. How do I

2. Error Messages

3. Print Cartridges

4. Load Originals and Load
Paper

5. General Troubleshooting

6. Network Troubleshooting

7. Use Memory Card

8. Use Scan Features

9. Get Support

0. Icon Glossary

Enter text and symbols

You can enter text or symbols by using the visual keyboard that automatically appears
on the color graphics display when you need to enter text to set up a wired network.

To enter text using the visual keyboard

1.

To select a letter, number, or symbol in the visual keyboard, press

to highlight the appropriate selection, depending on what you want to do.

To enter lowercase letters, uppercase letters, numbers, and symbols

– To enter lowercase letters, select the abc button on the visual keyboard, and

then press OK.

– To enter uppercase letters, select the ABC button on the visual keyboard,

and then press OK.

– To enter numbers and symbols, select the 123 button on the visual

keyboard, and then press OK.

To add a space

To add a space, press

Note Make sure you use the

You will not be able to add a space by using the arrow buttons on the
control panel.

on the visual keyboard, and then press OK.

on the visual keyboard to add a space.

,

, , and

12 HP Photosmart 2570 All-in-One series

2. Once you have highlighted the appropriate letter, number, or symbol, press OK

on the control panel to select it.
The selection appears on the color graphics display.

Tip To erase a letter, number, or symbol, select Clear on the visual

keyboard, and then press OK.

3. When you are finished entering text, numbers, or symbols, select Done on the
visual keyboard, and then press OK.

Use the HP Image Zone software

You can use the HP Image Zone software to access many features not available from
the control panel.

The HP Image Zone software is installed on your computer when you set up your
HP All-in-One. For further information, see the Setup Guide that came with your device.

Note (Windows only) If you selected the express installation of the HP Image

Zone software, the HP Image Zone Express software is installed rather than

the full application. HP Image Zone Express is recommended for computers
with limited memory resources. HP Image Zone Express includes a basic set
of photo editing features instead of the standard set that is included on the full
installation of HP Image Zone. Windows 9x or 2000 users can only install

HP Image Zone Express.

The HP Image Zone Express software does not allow you to register your
network-connected HP All-in-One using HP Instant Share. You can still access
HP Instant Share from HP Image Zone Express on your computer, but you
will not be able to use the HP Instant Share features from the control panel
unless you install the full version of HP Image Zone.

Any mention of the HP Image Zone software in this guide and in the onscreen
help for the HP Photosmart 2570 All-in-One series refers to both versions of

HP Image Zone unless otherwise noted.

Overview

You can quickly and easily expand the functionality of your HP All-in-One by using the

HP Image Zone software. Look for boxes like this throughout the guide that provide

topic-specific tips and helpful information for your projects.

Access to the HP Image Zone software differs by operating system (OS). For
example, if you have a Windows computer, the HP Image Zone software entry point
is the HP Solution Center window. If you have a Mac and are running OS X V10.2 or
later, the HP Image Zone software entry point is the HP Image Zone window.
Regardless, the entry point serves as the launching pad for the HP Image Zone
software and services.

User Guide 13

Chapter 1

Overview

To open the HP Image Zone software on a Windows computer

1. Do one of the following:

– On the Windows desktop, double-click the HP Solution Center icon.
– In the system tray at the far right of the Windows taskbar, double-click the

HP Digital Imaging Monitor icon.

– On the taskbar, click Start, point to Programs or All Programs, select HP,

and then click HP Solution Center.

2. If you have more than one HP device installed, select the HP All-in-One tab.

Note On a Windows computer, the features available in the HP Solution

Center vary depending on the devices you have installed. The HP Solution
Center is customized to display icons associated with the selected device. If

the selected device is not equipped with a particular feature, then the icon for
that feature does not display in the HP Solution Center.

Tip If the HP Solution Center on your computer does not contain any icons,

an error might have occurred during the software installation. To correct this,
use the Control Panel in Windows to completely uninstall the HP Image Zone
software; then reinstall the software. For more information, see the Setup
Guide that came with your HP All-in-One.

To open the HP Image Zone software on a Mac (OS 9)

➔

Do one of the following:
– Double-click the HP Director alias on the desktop.

– Double-click the HP Director alias in the Applications:Hewlett-Packard:HP

Photo and Imaging Software folder.

The HP Director displays only the task buttons that pertain to the selected
device.

To open the HP Image Zone software on a Mac (OS 10.1 and later)

➔

Click the HP Image Zone icon in the Dock, and then click the Devices tab and
choose a device.

The HP Image Zone window appears.

Note On a Mac, the features available in the HP Image Zone software

vary depending on the chosen device.

Tip Once the HP Image Zone software is opened, you can access the

Dock menu shortcuts by selecting and holding the mouse button over the

HP Image Zone icon in the Dock.

14 HP Photosmart 2570 All-in-One series

2

Find more information

You can access a variety of resources, both printed and onscreen, that provide
information about setting up and using your HP All-in-One.

Sources of information

Setup Guide

The Setup Guide provides instructions for setting up your HP All-in­One and installing software. Make sure you follow the steps in the
Setup Guide in order.

Note To take full advantage of all the features on the HP All-in-

One, you might need to perform additional setup or set additional
preferences, described in the User Guide you are reading. For
more information, see Finish setting up your HP All-in-One and

Connect to a network.

If you have problems during setup, see Troubleshooting in the last
section of the Setup Guide, or see Troubleshooting information in
this User Guide.

User Guide

This User Guide contains information on how to use your HP All-in­One, including troubleshooting tips and step-by-step instructions. It
also provides additional setup instructions to supplement those in
the Setup Guide.

Find more information

HP Image Zone Tour (Windows)

The HP Image Zone Tour is a fun, interactive way to get a brief
overview of the software included with your HP All-in-One. You'll
learn how the HP Image Zone software can help you edit, organize,
and print your photos.

HP Image Zone Help

The HP Image Zone Help provides detailed instructions on features
of your HP All-in-One that are not described in this User Guide,
including features that are only available using the HP Image Zone
software.

User Guide 15

Chapter 2

(continued)

Windows

● The Get step-by-step instructions topic provides information
on using the HP Image Zone software with HP devices.

● The Explore what you can do topic provides more information
about the practical and creative things you can do with the

HP Image Zone software and your HP devices.

● If you need further assistance or want to check for HP software
updates, see the Troubleshooting and support topic.

Mac

● The How Do I? topic provides more information about the
practical and creative things you can do with the HP Image

Zone software and your HP devices.

● The Get Started topic area provides information about
importing, modifying, and sharing your images.

● The Use Help topic provides more information about finding
information in the onscreen Help.

For more information, see Use the onscreen Help.

Find more information

www.hp.com/support If you have Internet access, you can get help and support from the

Use the onscreen Help

This User Guide provides just a sampling of the features available to help you get
started using your HP All-in-One. Explore the onscreen HP Image Zone Help that
came with your HP All-in-One software for information on all the features that your
HP All-in-One supports.

Onscreen help from your device

Onscreen help is available from your device and contains additional
information on select topics.

To access onscreen help from the control panel

1. Press the Help button, indicated on the control panel by a
question mark (?).

2. Use the arrows to select the appropriate help topic, and then
press OK. The help topic opens on your computer screen.

Readme

The Readme file contains the most recent information which might
not be found in other publications.

For information on how to access the Readme file, see View the

Readme file.

HP website. This website offers technical support, drivers, supplies,
and ordering information.

16 HP Photosmart 2570 All-in-One series

Note The onscreen Help also provides troubleshooting topics to assist you in

resolving any issues you might encounter with your HP All-in-One.

The way you access and use the onscreen Help varies slightly depending on whether
you are viewing the Help on a Windows computer or a Mac. Guidelines for using both
Help systems are included in the following sections.

Use the Help on a Windows computer

This section explains how to access the onscreen Help on a Windows computer. It
tells you how to use the navigation, search, and index features in the Help system to
find the specific information you need.

To access the HP Image Zone Help on a Windows computer

1. In the HP Solution Center, click the tab for your HP All-in-One.
For information on accessing the HP Solution Center, see Use the HP Image

Zone software.

2. In the Device Support area, click Onscreen Guide or Troubleshooting.
– If you click Onscreen Guide, a pop-up menu appears. You can choose to

open the welcome page for the entire Help system or to go specifically to the
Help for your HP All-in-One.

– If you click Troubleshooting, the Troubleshooting and support page

opens.

The following diagram highlights features for finding your way around the Help.

Find more information

1 Contents, Index, and Search tabs

2 Display area

3 Help toolbar

User Guide 17

Chapter 2

Find more information

Contents, Index, and Search tabs

The Contents, Index, and Search tabs enable you to find any topic in the HP Image

Zone Help.

● Contents

The Contents tab provides a top-down view of the topics in the Help, similar to
the table of contents in a book. This is a useful way to find all the information
provided about a single feature, such as printing photos.

– For information on tasks and features available from the control panel of your

HP All-in-One, open the 2570 series Help near the bottom of the list.

– For troubleshooting information about your HP All-in-One, open the

Troubleshooting and support book, and then open the 2570 series
Troubleshooting book.

– The other books listed on the Contents tab provide information on using the

HP Image Zone software to complete tasks on your HP All-in-One.

Sections that contain subtopics are indicated in
the list by a book icon. To view a list of the
subtopics within a book, click the + sign next to
the book icon. (The + sign changes to a - sign
when the section is already expanded.) To view
the information in a topic, click the book name or
topic name on the Contents tab. The selected
topic appears in the display area on the right.

● Index

The Index tab provides an alphabetical list of index entries relevant to the topics
in the HP Image Zone Help.

You can use the scroll bar on the right side of
the list to view the different entries, or you can
begin typing keywords in the text box above the
list. As you type, the list of index entries
automatically advances to the entries that begin
with the letters you type.

When you see an index entry that seems to be related to the information you are
trying to find, double-click the index entry.

– If there is only one topic in the Help associated with that index entry, that

topic appears in the display area on the right.

– If there are many applicable topics, the Topics Found dialog box appears.

Double-click any topic listed in the dialog box to view it in the display area.

● Search

The Search tab enables you to search the entire Help system for specific words,
such as "borderless print".

Tip If any of the words you are entering are fairly common (such as

"print", in the "borderless print" example), you might want to place

18 HP Photosmart 2570 All-in-One series

quotation marks around the combination of words for which you are
searching. This limits your search so that the results are more relevant to
the information you need. Instead of returning all topics that contain either
the word "borderless" or the word "print", the search will only return topics
that contain the phrase "borderless print".

After entering your search criteria, click List

Topics to view all the Help topics that contain

the words or phrases you entered. The results
are listed in a three-column table. Each row
contains the topic Title, the Location in the Help
where the topic is contained, and the Rank,
assigned based on its relevance to your search
criteria.

By default, the results are sorted by Rank, so that the topic containing the most
instances of your search criteria is at the top of the list. You can also sort the
results by the topic's Title or Location, by clicking the table heading for that
column. To view the contents of a topic, double-click that row in the results table.
The selected topic appears in the display area on the right.

Display area

The display area on the right side of the Help window displays the Help topic you
select from one of the tabs on the left. Help topics include descriptive text, step-by­step instructions, and illustrations, if applicable.

● Topics often include links to other topics in the Help system where you can find
additional information. Sometimes a link automatically opens the new topic in the
display area. At other times, there might be more than one applicable topic. When
this is the case, the Topics Found dialog box appears. Double-click any topic
listed in the dialog box to view it in the display area.

● Some topics include detailed instructions or additional information that is not
immediately visible on the page. Look for the words Show All or Hide All at the
top right side of the page. If these words are visible, it means there is additional
information hidden on the page. The hidden information is indicated by dark blue
text with an arrow. You can view the hidden information by clicking the dark blue
text.

● Some topics include animated videos that show you how to use a particular
feature. These animations are identified by a video camera icon followed by the
words "Show me how". When you click the "Show me how" link text, the
animation runs in a new window.

Find more information

Help toolbar

The Help toolbar, shown below, contains buttons that enable you to move around the
topics in the Help. You can move backwards and forwards through topics that you
have already viewed, or you can click the Home button to return to the HP Image

Zone help contents page.

User Guide 19

Chapter 2

Find more information

1 Show/Hide

2 Back

3 Forward

4 Home

5 Print

6 Options

The Help toolbar also contains buttons for changing the way the onscreen Help
appears on your computer screen. For example, if you need more room to view the
help topics in the display area on the right, you can hide the Contents, Index, and

Search tabs by clicking the Hide button.

Finally, the Print button enables you to print the page that is currently displayed on
the computer screen. If the Contents tab is visible on the left when you click Print,
the Print Topics dialog box appears. You can choose to print just the topic you are
currently viewing in the display area, or you can print the current topic plus any
subtopics associated with it. This feature is not available if the Index or Search tab is
visible on the right side of the Help window.

Use the Help on a Mac

This section explains how to access the onscreen Help on a Mac. It tells you how to
navigate and search the Help system to find the specific information you need.

To access the HP Image Zone Help on a Mac

➔

On the Help menu in the HP Image Zone, choose HP Image Zone Help.
For information on accessing the HP Image Zone software, see Use the

HP Image Zone software.

The HP Image Zone Help appears. The following diagram highlights features for
finding you way around the Help.

20 HP Photosmart 2570 All-in-One series

1 Navigation panes

2 Display area

3 Help toolbar

Navigation panes

The HP Image Zone Help opens in the Help Viewer. It is divided into three panes.
The left and center panes enable you to move around the topics in the Help. (The
right pane contains the display area, described in the next section.)

● The left pane contains a list of all the sections in the Help.
– For information on tasks and features that are available from the control

panel of your HP All-in-One, click the 2570 series Help.

– For information on troubleshooting issues with your HP All-in-One, click the

2570 series Troubleshooting.

– The other sections listed provide information on using the HP Image Zone

software to complete tasks on your HP All-in-One.

● The center pane provides a top-down view of the topics in the section selected in
the left pane, similar to the table of contents in a book. This is a useful way to find
all the information provided about a single feature, such as printing photos.

Display area

The display area in the right pane displays the Help topic you select in the center
pane. Help topics include descriptive text, step-by-step instructions, and illustrations, if
applicable.

● Many topics in the HP Image Zone Help include information about how to use a
feature from the control panel on the HP All-in-One as well as from the HP Image

Zone software on the Mac. Use the scroll bars to the right of the display area to

Find more information

User Guide 21

Chapter 2

Find more information

view all the content in a particular topic. Sometimes important information is not
visible in the window without scrolling.

● Topics often include links or references to other topics in the Help system where
you can find additional information.

– If the related topic appears in the same section of the Help, the topic

automatically opens in the display area.

– If the related topic appears in a different section of the Help, the current topic

provides a reference telling you which section to choose from the left
navigation pane. You can either locate the related topic by using the center
navigation pane, or you can search for the topic, as described in the next
section.

● Some topics include animated videos that show you how to use a particular
feature. These animations are identified by a video camera icon followed by the
words "Show me how". When you click the video camera icon, the animation runs
in a new window.

Help toolbar

The Help toolbar, shown below, contains buttons that enable you to move around the
topics in the Help. You can move backwards through topics that you have already
viewed.

Note If you have Mac OS 9, the Help toolbar has a different look.

1 Back

2 Help Center

3 Search area

The Help toolbar also contains a text box that enables you to search the entire Help
system for specific words, such as "borderless print".

After entering your search criteria, press R

ETURN on your keyboard to view a list of all

the topics that contain the words or phrases you entered. The results are listed in a
three-column table. Each row contains the title of the Topic, the Relevance (assigned
based on its relevance to your search criteria), and the Location in the Help where
the topic is contained.

By default, the results are sorted by Relevance, so that the topic that best matches
your search criteria is at the top of the list. You can also sort the results by the Topic
or Location by clicking the table heading for that column. To view the contents of a
topic, double-click that row in the results table. The selected topic appears.

22 HP Photosmart 2570 All-in-One series

3

Finish setting up your HP All-in­One

After you have completed the steps in your Setup Guide, refer to this chapter to help
you finish setting up your HP All-in-One. This chapter describes how to set up your
language and country/region preferences, and it explains the different ways you can
connect your HP All-in-One.

In addition to the setup instructions in this User Guide, you can also set up HP Instant
Share on your network-connected HP All-in-One, so you can easily share images with
friends and relatives. If you installed the HP Image Zone software, press the

HP Instant Share button on the control panel of your network-connected HP All-in-

One to launch the setup wizard on a connected computer. For more information on
setting up HP Instant Share, see the 2570 series Help section in the onscreen

HP Image Zone Help.

● Change the device language and country/region. For more information, see Set

your language and country/region.

● Explore the connection options for your HP All-in-One, including USB, wired
networking, Bluetooth, and printer sharing. For more information, see Connection

information.

Set your language and country/region

The language and country/region setting determines which language the HP All-in­One uses to display messages on the color graphics display. Usually, you set the
language and country/region when you first set up the HP All-in-One. However, you
can change the setting at any time by using the following procedure.

1. Press Setup.

2. Press

This displays the Preferences menu, and then selects Set Language & Country/

Region.

A list of languages appears. Press

3. When your language is highlighted, press OK.

4. When prompted, press OK for Yes or press

OK.

The countries/regions for the selected language appear. Press

through the list.

5. When the country/region you want to select is highlighted, press OK.

6. When prompted, press OK for Yes, or press

OK.

until Preferences is highlighted, press OK, then press OK again.

or to scroll through the list of languages.

until No is highlighted, then press

to scroll

or

until No is highlighted, then press

Finish setup

Connection information

Your HP All-in-One comes equipped with a USB port so you can connect directly to a
computer using a USB cable. You can also connect your HP All-in-One to a wired
network. If you insert an HP bt300 or HP bt400 series Bluetooth

User Guide 23

®

Wireless Printer

Chapter 3

Adapter into the front USB port, Bluetooth® devices such as PDAs and camera
phones can print to your HP All-in-One.

Supported connection types

Finish setup

Description Recommended

number of
connected
computers for best
performance

USB connection One computer

connected with a
USB cable to the
USB port on the back
of the HP All-in-One.

Ethernet (wired)
connection

Up to five computers
connected to an
HP All-in-One using a
hub or router.

HP bt300 or HP
bt400 series
Bluetooth

®

Wireless

One Bluetooth
device or computer.

Printer Adapter (HP
Bluetooth

®

adapter)

Supported software

Setup instructions

features

All features are
supported.

Follow the Setup
Guide for detailed
instructions.

All features are
supported.

Follow the Setup
Guide and Connect

to a network in this

User Guide for
detailed instructions.

®

Printing from a

®

Bluetooth

device
such as a PDA or
camera phone, or a
Bluetooth

®

-enabled

computer.

For information on
printing from a device
such as a PDA or
camera, see the
onscreen HP Image

Zone Help.

For information on
printing from a
Bluetooth

®

-enabled
computer, see

Connect using
Bluetooth®.

Printer sharing Up to five computers.

The host computer
must be turned on at
all times, or the other
computers will not be
able to print to the

All features resident
on the host computer
are supported. Only
print is supported
from the other
computers.

For setup
instructions, see Use

printer sharing
(Windows) or Use
printer sharing (Mac).

HP All-in-One.

Connect using a USB cable

The Setup Guide that came with your device provides detailed instructions for using a
USB cable to connect a computer to the rear USB port.

24 HP Photosmart 2570 All-in-One series

Connect using Ethernet

The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet network
connections. For detailed instructions on connecting your HP All-in-One to an
Ethernet (wired) network, see Connect to a network in this User Guide and the printed
Setup Guide that came with your device.

Connect using Bluetooth

A Bluetooth® connection provides a quick and easy way to print images from a
Bluetooth
connection you will not be able to initiate other features, such as scan and HP Instant
Share, from your computer.

Before you print, you must connect an HP Bluetooth
For more information, see the onscreen HP Image Zone Help that came with your
HP All-in-One. For information on using the onscreen HP Image Zone Help, see Use

the onscreen Help.

Windows users

You must have Windows XP and either the Microsoft Bluetooth
Widcomm Bluetooth
It is possible to have both the Microsoft Stack and the Widcomm Stack on your
computer, but you use only one of them to connect your HP All-in-One.

● Microsoft stack If you have Windows XP with Service Pack 2 installed on your

●

®

-enabled computer without using a cable. However, with a Bluetooth

computer, then your computer has the Microsoft Bluetooth
Microsoft stack allows you to install an external Bluetooth
If your Bluetooth
automatically, then you do not have the Microsoft stack on your computer. Check
the documentation that came with the Bluetooth
Microsoft stack.
Widcomm stack: If you have an HP computer with Bluetooth
have installed an HP Bluetooth
stack. If you have an HP computer and plug in an HP Bluetooth
install automatically using the Widcomm stack.

®

®

adapter to your HP All-in-One.

®

®

Protocol Stack installed in order to connect your HP All-in-One.

®

adapter supports the Microsoft stack but it does not install

®

adapter to see if it supports the

®

adapter, then your computer has the Widcomm

Protocol Stack or the

®

Protocol Stack. The

®

adapter automatically.

®

built in, or if you

®

adapter, it will

®

Finish setup

To install and print using the Microsoft stack (Windows)

1. Make sure that you have installed the HP All-in-One software on the computer.

Note The purpose of installing the software is to make sure the print

®

driver is available for the Bluetooth

connection. Therefore, if you have
already installed the software, you do not need to reinstall it. If you want
both a USB and a Bluetooth

®

connection to your HP All-in-One, install the

USB connection first. For more information, see the printed Setup Guide.
However, if you do not want a USB connection, select Directly to the

computer on the Connection Type screen. Also, on the Connect Your
Device Now screen, select the check box next to If you are unable to
connect your device now... at the bottom of the screen.

2.

Attach an HP Bluetooth

User Guide 25

®

adapter to the front USB port of the HP All-in-One.

Chapter 3

Finish setup

3.

If you are using an external Bluetooth
your computer is started and then attach the Bluetooth

®

adapter for your computer, make sure

®

adapter to a USB port on
the computer. If you have Windows XP with Service Pack 2 installed, the
Bluetooth
Bluetooth

If your computer has Bluetooth

®

drivers are installed automatically. If you are prompted to select a

®

profile, select HCRP.

®

built in, just make sure the computer is started.

4. On the Windows taskbar, click Start, and then click Printers and Faxes.

5. Double-click the Add Printer icon.

6. Click Next, and then select A Bluetooth Printer.

7. Follow the onscreen instructions to finish the installation.

8. Print as you would to any printer.

To install and print using the Widcomm stack (Windows)

1. Make sure that you have installed the HP All-in-One software on the computer.

Note The purpose of installing the software is to make sure the print

®

driver is available for the Bluetooth

connection. Therefore, if you have
already installed the software, you do not need to reinstall it. If you want
both a USB and a Bluetooth

®

connection to your HP All-in-One, install the

USB connection first. For more information, see the printed Setup Guide.
However, if you do not want a USB connection, select Directly to the

computer on the Connection Type screen. Also, on the Connect Your
Device Now screen, select the check box next to If you are unable to
connect your device now... at the bottom of the screen.

2.

Attach an HP Bluetooth

®

adapter to the front USB port of the HP All-in-One.

3. Click the My Bluetooth Places icon on the desktop or in the taskbar.

4. Click View devices in range.

5. Once the available printers are discovered, double-click the name of HP All-in­One to finish the installation.

6. Print as you would to any printer.

Mac users

You can connect your HP All-in-One to a Mac that has Bluetooth

®

install an external Bluetooth

adapter, such as an HP Bluetooth® adapter.

®

built in, or you can

To install and print using Bluetooth

®

(Mac)

1. Make sure that you have installed the HP All-in-One software on the computer.

2.

Attach an HP Bluetooth

®

adapter to the front USB port of the HP All-in-One.

3. Press the On button on the control panel to turn the HP All-in-One off, and press
it again to turn the device on.

4.

Attach a Bluetooth
has Bluetooth

®

adapter to the computer and turn it on. Or, if your computer

®

built in, just turn on your computer.

5. Open the Printer Setup Utility from the Applications:Utilities folder.

Note This utility is called the Printer Setup Utility on 10.3 and later. It is

called Print Center on 10.2.x.

6. From the pop-up menu, choose Bluetooth, then click Add

26 HP Photosmart 2570 All-in-One series

The computer searches for the HP All-in-One.

7. In the printer list, select the HP All-in-One, then click Add.

The HP All-in-One is added to the printer list.

8. Print as you would to any printer.

Use printer sharing (Windows)

If your computer is on a network, and another computer on the network is connected
to the HP All-in-One by using a USB cable, you can use that device as your printer
using Windows printer sharing. The computer connected directly to the HP All-in-One
acts as the host for the printer and has full feature functionality. Other computers on
the network, which are referred to as clients, have access only to the print features. All
other functions must be performed on the host computer.

For more information on enabling Windows printer sharing, refer to the user guide that
came with your computer or the Windows onscreen Help.

Use printer sharing (Mac)

If your computer is on a network, and another computer on the network is connected
to the HP All-in-One with a USB cable, you share that device using printer sharing.
Other computers on the network, which are referred to as clients, have access only to
the print features. All other functions must be performed on the host computer.

To enable printer sharing

1. On the client and host computers, do the following:

a. Select System Preferences in the Dock.

The System Preferences window appears.
b. Select Sharing.
c. From the Services tab, click Printer Sharing.

2. On the host computer, do the following:

a. Select System Preferences in the Dock.

The System Preferences window appears.
b. Select Print & Fax.

c. Click the check box next to Share my printers with other computers.

Finish setup

Use Webscan

Webscan is a feature of the Embedded Web Server that lets you scan photos and
documents from your HP All-in-One to your computer using a Web browser. This
feature is available even if you chose not to install the device software on your
computer.

For more information on Webscan, see the online help in the Embedded Web Server.
For more information on the Embedded Web Server, see Connect to a network.

User Guide 27

Chapter 3

Finish setup

28 HP Photosmart 2570 All-in-One series

4

Connect to a network

This chapter describes how to connect your HP All-in-One to a network, view and
manage the network settings, and troubleshoot problems with the network connections.

If you want to:

Connect to a wired (Ethernet) network. Wired network setup

Install the HP All-in-One software for
use in a networked environment.

Add connections to more computers on
the network.

Change the HP All-in-One from a USB
connection to a network connection.

Note Use the instructions in this

section if you first installed your HP All­in-One with a USB connection, and you
now want to change to wired (Ethernet)
network connection.

View or change the network settings. Manage your network settings

Find troubleshooting information. Network troubleshooting

For definitions of networking terms, see the Network Glossary in the onscreen

HP Image Zone Help that came with your HP All-in-One. For information on using the

onscreen HP Image Zone Help, see Use the onscreen Help.

Wired network setup

Use this section to connect your HP All-in-One to an Ethernet router, switch, or
wireless router using an Ethernet cable. This is known as a wired or Ethernet network.

See this section:

Install the software for a network
connection

Connect to additional computers on a
network

Change the HP All-in-One from a USB
connection to a network connection

User Guide 29

Network setup

Chapter 4

To set up your HP All-in-One on a wired network, you need to do the following:

● First, collect all of the required materials, as explained in the next section, What

you need for a wired network.

● Next, connect your HP All-in-One with an Ethernet cable to the Ethernet router,
switch, or wireless router. See Connect your HP All-in-One to the network.

● Finally, install the software, as explained in Install the software for a network

connection.

What you need for a wired network

❑

A functional Ethernet network that includes an Ethernet router, switch, or a
wireless router with Ethernet ports.

❑

CAT-5 Ethernet cable.

Although standard Ethernet cables look similar to standard telephone cables,
they are not interchangeable. There is a different number of wires in each one,
and each has a different connector. An Ethernet cable connector (also called an
RJ-45 connector) is wider and thicker and always has 8 contacts on the end. A
phone connector has between 2 and 6 contacts.

❑

A desktop computer or laptop with a connection to the Ethernet or wireless router.

Note The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet

networks. If you are purchasing, or have purchased, a network interface
card (NIC), make sure it can operate at either speed.

❑

HP recommends Broadband Internet access such as cable or DSL. Broadband
Internet access is required if you want to access HP Instant Share directly from
the device. For more information on HP Instant Share, see Share your images

with family and friends.

Connect your HP All-in-One to the network

An Ethernet port is provided on the back of your HP All-in-One.

1. Remove the yellow plug from the back of the HP All-in-One.

Network setup

30 HP Photosmart 2570 All-in-One series

2. Connect the Ethernet cable to the Ethernet port on the back of your HP All-in-One.

3. Connect the other end of the Ethernet cable to an available port on your Ethernet
router, switch, or wireless router.

4. Once you have connected the HP All-in-One to the network, go to your computer
to install the software. See Install the software for a network connection.

Install the software for a network connection

Use this section to install your HP All-in-One software on a Windows or Mac
connected to a network. Before you install the software, make sure you have
connected your HP All-in-One as described in Wired network setup.

Note 1 If your computer is configured to connect to a series of network drives,

make sure that your computer is currently connected to these drives before
installing the software. Otherwise, HP All-in-One installation software might try
to use one of the reserved drive letters, and you will not be able to access that
network drive on your computer.

Note 2 Installation time can range from 20 to 45 minutes depending on your

operating system, the amount of available space, and the processor speed of
your computer.

See the instructions below for your Windows computer or Mac.

To install the Windows HP All-in-One software

Note The following instructions are for Windows computers only.

1. Quit all applications running on your computer, and any firewall or virus detection
software.

User Guide 31

Network setup

Chapter 4

2. Insert the Windows CD that came with your HP All-in-One into the CD-ROM drive
on your computer and follow the onscreen instructions.

3. If a dialog box pertaining to firewalls appears, respond as follows:
– The Issues Stopping Installation screen means that a firewall or anti-

spyware program is running that may interfere with the HP Software
Installation. For best results temporarily disable the firewall or anti-spyware
programs during installation. See your firewall documentation for instructions.
After the installation is complete you can re-enable the firewall or anti­spyware programs.

– The Notice about Firewalls means that the Microsoft Internet Connection

Firewall is enabled. Click Next to allow the Setup program to open the
necessary ports and continue with the installation. If a Windows Security

Alert appears for a program published by Hewlett-Packard, please unblock

this program.

4. On the Connection Type screen, select Through the network, and then click

Next.

The Searching screen appears as the Setup program searches for your HP All-in­One on the network.

5.

On the Printer Found screen, verify that the printer description is correct.
If more than one printer is found on the network, the Printers Found screen

appears. Select the device you want to connect.
To see the device settings on your HP All-in-One:

a. Go to the control panel on your device.
b. Select View Network Settings on the Network Menu, and then select

Display Wired Summary.

6. If the device description is correct, select Yes, install this printer.

7. At the prompt, restart your computer to finish the installation process.
When you have finished installing the software, your HP All-in-One is ready for
service.

8. If you disabled a firewall or virus detection software on your computer, make sure
to enable it again.

9. To test your network connection, go to your computer and print a self-test report
to your HP All-in-One. For more information, see Print a self-test report.

To install the Mac HP All-in-One software

Note The following instructions are for Macs only.

1. Quit all applications running on your computer.

2. Insert the Mac CD that came with your HP All-in-One into the CD-ROM drive on
your computer.

3. Double-click the HP All-in-One installer icon.

Network setup

32 HP Photosmart 2570 All-in-One series

4. (Mac OS X) On the Authentication screen, enter the Administrator password
used to access your computer or network.

The installer software looks for HP All-in-One devices, and then lists them.

5. (Mac OS X) On the Select Device screen, select your HP All-in-One.

6. Follow the onscreen instructions to complete all the installation steps, including

the Setup Assistant.
When you have finished installing the software, your HP All-in-One is ready for
service.

7. To test your network connection, go to your computer and print a self-test report
to your HP All-in-One. For more information, see Print a self-test report.

Connect to additional computers on a network

If you have additional computers on the same network as the HP All-in-One, you can
use the additional computers with your HP All-in-One after you have installed the HP
software on each computer. For more information, see Install the software for a

network connection. Once you have set up your HP All-in-One on the network you will

not need to configure it again when you add additional computers.

Change the HP All-in-One from a USB connection to a network connection

If you first install your HP All-in-One with a USB connection, you can later change to
an Ethernet network connection. If you already understand how to connect to a
network, you can use the general directions below. For more detailed instructions on
connecting a HP All-in-One to a network, see Wired network setup.

To change a USB connection to a wired (Ethernet) connection

1. Unplug the USB connection from the back of your HP All-in-One.

2. Connect an Ethernet cable from the Ethernet port on the back of the HP All-in­One to an available Ethernet port on the router, switch, or wireless router.

3. Run the installation CD, choose Add a Device, then choose Through the

network. For more information, see Install the software for a network connection.

4. (Windows only) When the installation is complete, open Printers and Faxes in
the Control Panel and delete the printers from the previous USB installation.

Manage your network settings

You can manage network settings for the HP All-in-One through the HP All-in-One
control panel as described in the next section. Additional advanced settings are
available in the Embedded Web Server, a configuration and status tool you access
from your Web browser using an existing network connection to the HP All-in-One.
For more information, see Use the Embedded Web Server.

Change basic network settings from the control panel

The HP All-in-One control panel enables you to perform a variety of network
management tasks. This includes viewing the network settings, restoring the network
defaults, and changing the network settings.

User Guide 33

Network setup

Chapter 4

View and print network settings

You can display a summary of the network settings on the HP All-in-One control
panel, or you can print a more detailed configuration page. The network configuration
page lists all of the important network settings such as the IP address, link speed,
DNS, and mDNS. For information on the network settings, see Network configuration

page definitions.

1. Press Setup.

2. Press

until Network is highlighted, then press OK.

The Network Menu appears.

3. Do one of the following:

– To display wired network settings, press OK. Then press

until Display

Wired Summary is highlighted, then press OK.

This selects View Network Settings and then displays a summary of the
wired (Ethernet) network settings.

– To print the network configuration page, press OK, then press OK again.

This selects View Network Settings and then prints the network
configuration page.

Restore network defaults

You can reset the network settings to what they were when you purchased your
HP All-in-One.

1. Press Setup.

2. Press

until Network is highlighted, then press OK.

The Network Menu appears.

3. Press

until Restore Network Defaults is highlighted, and then press OK to

confirm.

Change advanced network settings from the control panel settings

The advanced network settings are provided for your convenience. However, unless
you are an advanced user, you should not change any of these settings. The
advanced settings include Link Speed, IP Settings, and Memory Card Security.

Set link speed

You can change the speed at which data is transmitted over the network. The default
is Automatic.

1. Press Setup.

2. Press

The Network Menu appears.

3. Press

This selects Advanced Setup and then displays the Link Speed screen.

Network setup

4. Press

press OK.
– 1. Automatic
– 2. 10-Full
– 3. 10-Half

34 HP Photosmart 2570 All-in-One series

until Network is highlighted, then press OK.

until Advanced Setup is highlighted, then press OK and press OK again.

to highlight the link speed that matches your network hardware, then

– 4. 100-Full
– 5. 100-Half

Change IP settings

The default IP setting for the IP settings is Automatic, which sets the IP settings
automatically. However, if you are an advanced user, you might want to manually
change the IP address, subnet mask, or the default gateway. To see the IP address
and subnet mask of your HP All-in-One, print a network configuration page from your
HP All-in-One. For more information on printing a configuration page, see View and

print network settings. For a description of the items on the configuration page,

including the IP address and subnet mask, see Network configuration page definitions.

Note When manually entering an IP Setting, you must already be connected

to an active Network, otherwise the setting will not stay when you exit from the
menu.

Caution Be careful when manually assigning an IP address. If you enter an

invalid IP address during the installation, your network components will not be
able to connect with the HP All-in-One.

1. Press Setup.

2. Press

until Network is highlighted, then press OK.

The Network Menu appears.

3. Press

until Advanced Setup is highlighted, then press OK.

This displays the Advanced Setup menu.

4. Press

until IP Settings is highlighted, then press OK.

This displays the IP Settings menu.

5. Press

until Manual is highlighted, then press OK.

This displays the Manual IP Settings menu.

6. Press

to highlight an IP setting, then press OK.

– 1. IP Address
– 2. Subnet Mask

– 3. Default Gateway
This displays the visual keyboard. For information on using the visual keyboard,

see Enter text and symbols.

7. Enter your changes, then press OK when done.

Use the Embedded Web Server

If your computer is connected to an HP All-in-One on a network, you can access the
Embedded Web Server that resides in the HP All-in-One. The Embedded Web Server
is a web-based user interface that provides some options not available on the HP All­in-One control panel, including advanced network security options. Also, the
Embedded Web Server enables you to monitor status and order printer supplies.

For information on how to use the features available in the Embedded Web Server,
see the onscreen help within the Embedded Web Server. To access Embedded Web
Server help, open the Embedded Web Server, then click the Help link under Other

Links on the Embedded Web Server Home tab.

User Guide 35

Network setup

Chapter 4

Note Only use the Embedded Web Server to change network settings if you

cannot access the HP All-in-One control panel, or you need to change an
advanced option not available on the control panel.

Access the Embedded Web Server

You can only access the Embedded Web Server on a computer connected to an
HP All-in-One on a network.

1. Press Setup.

2. Press

until Network is highlighted, then press OK.

The Network Menu appears.

3. Press OK, then press OK again.
This selects the View Network Settings menu and then prints a configuration

page for your HP All-in-One, including the IP address. You will use the IP address
in the next step.

4. In the Address box in your Web browser on your computer, type the IP address
of the HP All-in-One, as shown on the network configuration page. For example,
http://192.168.1.101.

The Embedded Web Server Home page appears, showing information for the
HP All-in-One.

Note If you are using a proxy server in your browser, you might need to

disable it to access the Embedded Web Server.

Network setup

5. If you need to change the language displayed in the Embedded Web Server, do
the following:

a. Click the Settings tab.
b. Click Select Language in the Settings navigation menu.
c. In the Select Language list, click the appropriate language.

d. Click Apply.

6. Click the Home tab to access device and network information, or click the

Networking tab to access more network information or to modify network

information.

7. Make any configuration changes.
For more information see Use the Embedded Web Server setup wizard.

8. Close the Embedded Web Server.

Use the Embedded Web Server setup wizard

The network setup wizard provided in the Embedded Web Server gives you an
intuitive interface to your network connection parameters. For more information on
how to open the Embedded Web Server, see Access the Embedded Web Server.

1. Click the Networking tab.

2. Click Wired (802.3) in the Connections navigation menu.

3. Click Start Wizard, and then follow all of the wizard instructions.

36 HP Photosmart 2570 All-in-One series

Network configuration page definitions

The configuration page shows the network settings for the HP All-in-One. There are
settings for general information, 802.3 wired (Ethernet), and Bluetooth

For information on how to print a network configuration page, see View and print

network settings. For additional information on terms used here, see the Network

Glossary in the onscreen HP Image Zone Help that came with your HP All-in-One.
For information on using the onscreen HP Image Zone Help, see Use the onscreen

Help.

General network settings

The following table describes the general network settings shown on the network
configuration page.

®

.

Parameter

Network Status

Active
connection type

URL

Firmware
Revision

Hostname

Admin
Password

Description

Status of the HP All-in-One:

● Ready: The HP All-in-One is ready to receive or transmit data.

● Offline: The HP All-in-One is not currently connected to the

network.

Network mode of the HP All-in-One:

● Wired: The HP All-in-One is connected by Ethernet cable to

an IEEE 802.3 network.

● None: There is no network connection.

The IP address of the Embedded Web Server.

Note You will need to know this URL when you try to access the

Embedded Web Server.

The internal networking component and device firmware revision
code.

Note If you call HP Support, depending on the problem, you

might be asked to provide the firmware revision code.

The TCP/IP name assigned by the installation software to the
device. By default, this is the letters HP followed by the last 6
digits of the Media Access Control (MAC) address.

Status of the administrator's password for the Embedded Web
Server:

● Set: Password is specified. You must enter the password to

make changes to the Embedded Web Server parameters.

● Not Set: No password is set. A password is not required for

making changes to the Embedded Web Server parameters.

Network setup

mDNS

Rendezvous is used with local and ad hoc networks that don't use
central DNS servers. To perform name services, Rendezvous
uses a DNS alternative called mDNS.

User Guide 37

Chapter 4

(continued)

Parameter Description

With mDNS, your computer can find and use any HP All-in-One
connected to your local area network. It can also work with any
other Ethernet-enabled device that appears on the network.

Wired (802.3) network settings

The following table describes the 802.3 wired settings shown on the network
configuration page.

Parameter

Hardware
Address (MAC)

IP Address

Subnet Mask

Description

The Media Access Control (MAC) address that identifies the
HP All-in-One. This is a unique 12-digit identification number
assigned to networking hardware for identification, including
routers, switches, and other such devices. No two pieces of
hardware have the same MAC address.

Note Some Internet service providers (ISPs) require that you

register the MAC address of the Network Card or LAN Adapter
that was connected to your cable or DSL modem during
installation.

This address uniquely identifies the device on the network. IP
addresses are assigned dynamically through DHCP or AutoIP.
You can also set up a static IP address, though this is not
recommended.

Caution Be careful when manually assigning an IP address. An

invalid IP address during installation will prevent your network
components from seeing the HP All-in-One.

A subnet is an IP address assigned by the installation software to
make an additional network available as part of a larger network.
Subnets are specified by a subnet mask. This mask determines
which of the HP All-in-One IP address bits identify the network
and subnet, and which bits identify the device itself.

Note It is recommended that the HP All-in-One and the

computers that use it all reside on the same subnet.

Default
Gateway

A node on a network that serves as an entrance to another
network. A node in this instance can be a computer or some other
device.

Note The address of the default gateway is assigned by the

Network setup

38 HP Photosmart 2570 All-in-One series

installation software.

(continued)

Parameter Description

Configuration
Source

DNS server

Link
Configuration

The protocol used to assign the IP address to the HP All-in-One:

● AutoIP: The installation software automatically determines

the configuration parameters.

● DHCP: The configuration parameters are supplied by a

dynamic host configuration protocol (DHCP) server on the
network. On small networks, this could be a router.

● Manual: The configuration parameters are set manually, such

as a static IP address.

● Not Specified: The mode used when the HP All-in-One is

initializing.

The IP address of the domain name service (DNS) for the
network. When you use the web or send an e-mail message, you
use a domain name to do it. For example, the URL http://
www.hp.com contains the domain name hp.com. The DNS on the
Internet translates the domain name into an IP address. Devices
use the IP addresses to refer to one another.

● IP Address: The IP address of the domain name server.

● Not Specified: The IP address is not specified, or the device

is initializing.

Note Check to see if a DNS IP address appears on the network

configuration page. If no address is shown, obtain the DNS IP
address from your Internet service provider (ISP).

The speed at which data is transmitted over a network. Speeds
include 10TX-Full, 10TX-Half, 100TX-Full, and 100TX-Half.
When set to None, networking is disabled.

Total Packets
transmitted

The number of packets transmitted by the HP All-in-One without
error since it has been turned on. The counter clears after the
HP All-in-One is turned off. When a message is transmitted over a
packet-switching network, it is broken up into packets. Each
packet contains the destination address as well as the data.

Total Packets
received

The number of packets received by the HP All-in-One without
error since it has been turned on. The counter clears after the
HP All-in-One is turned off.

Bluetooth settings

The following table describes the Bluetooth settings shown on the network
configuration page.

Parameter

Device Address

User Guide 39

Description

The hardware address of the Bluetooth device.

Network setup

Chapter 4

(continued)

Parameter Description

Device Name

Passkey

Visibility

Security

The device name assigned to the printer, which can identify it on a
Bluetooth device.

A value that the user must enter in order to print via Bluetooth.

Shows whether or not the HP All-in-One is visible to Bluetooth
devices that are within range.

● Visible to all: Any Bluetooth device within range can print to

the HP All-in-One.

● Not visible: Only Bluetooth devices that have stored the

device address of the HP All-in-One can print to it.

The level of security set for an HP All-in-One connected by
Bluetooth.

● Low: The HP All-in-One does not require a passkey. Any

Bluetooth device within range can print to it.

● High: The HP All-in-One requires a passkey from the

Bluetooth device before allowing the device to send a print job.

Network troubleshooting

This section addresses network setup problems you might encounter after
establishing the network connection, inserting the CD and starting the software
installation.

I received a System Requirements Error: No TCP/IP

Your Local Area Network (LAN) card (NIC) is not installed properly.

Solution: Make sure your LAN card is installed properly and set up for TCP/IP. See
the instructions that came with your LAN card.

The Printer Not Found screen appears during installation

A firewall, anti-virus, or anti-spyware program is preventing the HP All-in-One from
accessing your computer.

Solution: Temporarily disable the firewall, anti-virus, or anti-spyware, and uninstall
and then reinstall the HP All-in-One software. You can re-enable your firewall, anti­virus, or anti-spyware program after installation is complete. If you see firewall pop­up messages, you must accept or allow the pop-up messages.

For more information, see the documentation provided with the firewall software.

A Virtual Private Network (VPN) is preventing the HP All-in-One from accessing

Network setup

40 HP Photosmart 2570 All-in-One series

your computer.

Solution: Try temporarily disabling the VPN before proceeding with the installation.

Note The HP All-in-One functionality will be limited during VPN sessions.

(continued)

The Printer Not Found screen appears during installation

The Ethernet cable is not plugged in to the router, switch, or hub, or the cable is
defective.

Solution: Try reinserting the cables. Or, if necessary, try a different cable.

The HP All-in-One is assigned an AutoIP address instead of DHCP.

Solution: This indicates that the HP All-in-One is not connected properly to the
network.

Check the following:

● Make sure all cables are connected properly and securely.

● If the cables are connected properly, your access point, router, or home

gateway may not be sending an address. If this is the case, you might need to
reset the device.

● Make sure your HP All-in-One is on the correct network.

The HP All-in-One is on the wrong subnet or gateway.

Solution: Print a network configuration page, and verify that the router and HP All­in-One are on the same subnet and gateway. For more information, see View and

print network settings.

The HP All-in-One is not turned on.

Solution: Turn on the HP All-in-One.

User Guide 41

Network setup

Chapter 4

Network setup

42 HP Photosmart 2570 All-in-One series

5

Load originals and load paper

This chapter provides instructions for loading originals on the glass to copy or scan,
choosing the best paper type for your job, loading paper in the paper tray, and tips for
avoiding paper jams.

Load an original

You can copy or scan up to letter- or A4-size originals by loading them on the glass,
as described here. You should also follow these instructions when loading a proof
sheet on the glass for photo printing.

Note Many of the special features will not work correctly if the glass and lid

backing are not clean. For more information, see Clean the HP All-in-One.

To load an original on the glass

1. Lift the lid and place your original print side down on the right front corner of the
glass.

If you are loading a proof sheet, make sure the top of the proof sheet is lined up
against the right edge of the glass.

Tip For more help on loading an original, refer to the guides along the

front and right edges of the glass.

Load originals and paper

2. Close the lid.

Tip You can copy or scan oversized originals by completely removing the

lid from your HP All-in-One. To remove the lid, lift the lid to the open
position, grasp the sides of the lid, and then pull the lid upward. Your
HP All-in-One functions normally with the lid removed. Replace the lid by
inserting the hinges back into the appropriate slots.

User Guide 43

Chapter 5

Load originals and paper

Choose papers for printing and copying

You can use many types and sizes of paper in your HP All-in-One. Review the
following recommendations to get the best printing and copying quality. Whenever you
change paper types or sizes, remember to change those settings.

Recommended papers

If you want the best print quality, HP recommends using HP papers that are
specifically designed for the type of project you are printing. If you are printing photos,
for example, load glossy or matte photo paper in the paper tray. If you are printing a
brochure or presentation, use a type of paper specifically designed for that purpose.

For more information about HP papers, see the onscreen HP Image Zone Help, or go
to:

www.hp.com/support/inkjet_media

At this time, this portion of the site is available in English only.

For support for the HP Photosmart 2570 All-in-One series, go to:

www.hp.com/support

To purchase HP papers, go to:

www.hp.com/learn/suresupply

Papers to avoid

Using paper that is too thin, paper that has a slick texture, or paper that stretches
easily can cause paper jams. Using paper that is too thick may not feed correctly and
cause the paper to jam. Using paper that has a heavy texture or does not accept ink
can cause printed images to smear, bleed, or not fill in completely.

HP does not recommend printing to the following papers:

● Paper with cutouts or perforations (unless specifically designed for use with
HP inkjet devices).

● Highly textured stock, such as linen. It might not print evenly, and the ink can
bleed into these papers.

● Extremely smooth, shiny, or coated papers not specifically designed for your
HP All-in-One. They can jam the HP All-in-One or repel the ink.

44 HP Photosmart 2570 All-in-One series

● Multi-part forms, such as duplicate and triplicate forms. They can wrinkle or get
stuck, and the ink is also more likely to smear.

● Envelopes with clasps or windows. They can get stuck in the rollers and cause
paper jams.

Depending on your country/region, some of these papers might not be available.

HP does not recommend copying to the following papers:

● Any size paper other than those listed in the technical specifications chapter of
your printed User Guide.

● Paper with cutouts or perforations (unless specifically designed for use with
HP inkjet devices).

● Envelopes.

● Multiple-part forms or label stock.

Load paper

This section describes the procedure for loading different types and sizes of paper
into your HP All-in-One for your copies or printouts.

Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper

flat in a resealable bag. If the paper is not stored properly, extreme changes in
temperature and humidity might result in curled paper that does not work well
in the HP All-in-One.

Load full-size paper

You can load many types of letter, A4, or legal paper into the paper tray of your HP All­in-One.

Load originals and paper

To load full-size paper

1. Open the paper tray door.

2. Pull the output tray extender toward you, as far as it will go. Flip the paper catch
at the end of the output tray extender to open the extender the rest of the way.

Caution Legal paper might get caught on the paper tray extender if it is

fully extended when you print onto legal paper. To avoid a paper jam
when using legal-size paper, do not flip open the paper tray extender as
shown here.

User Guide 45

Chapter 5

Load originals and paper

3. Squeeze and hold the tab on the top of the paper-width guide, then slide the
paper-width guide to its outermost position.

4. Tap a stack of paper on a flat surface to align the edges, and then check the
paper for the following:

– Make sure it is free of rips, dust, wrinkles, and curled or bent edges.
– Make sure all the paper in the stack is the same size and type.

5. Insert the stack of paper into the paper tray with the short edge forward and the
print side down. Slide the stack of paper forward until it stops.

Tip If you are using letterhead, insert the top of the page first with the

print side down. For more help on loading full-size paper and letterhead,
refer to the diagram engraved in the base of the paper tray.

6. Squeeze and hold the tab on the top of the paper-width guide, then slide the
paper-width guide inward until it stops at the edge of the paper.

Do not overload the paper tray; make sure the stack of paper fits within the paper
tray and is no higher than the top of the paper-width guide.

46 HP Photosmart 2570 All-in-One series

Load 10 x 15 cm (4 x 6 inch) photo paper

You can load 10 x 15 cm (4 x 6 inch) photo paper into the paper tray of your HP All-in­One. For the best results, use a recommended type of 10 x 15 cm (4 x 6 inch) photo
paper. For more information, see Recommended papers.

You can also load small media in the paper tray. For more information, see Load

postcards, Hagaki, or HP Panorama photo paper.

In addition, for best results, set the paper type and paper size before copying or
printing. For information on changing paper settings, see the onscreen HP Image

Zone Help.

Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper

flat in a resealable bag. If the paper is not stored properly, extreme changes in
temperature and humidity might result in curled paper that does not work well
in the HP All-in-One.

To load 10 x 15 cm (4 x 6 inch) photo paper

1. Remove all paper from the paper tray.

2. Insert the stack of photo paper into the far right side of the paper tray with the

short edge forward and the print side down. Slide the stack of photo paper
forward until it stops.
If the photo paper you are using has perforated tabs, load the photo paper so that
the tabs are closest to you.

3. Squeeze and hold the tab on the top of the paper-width guide, then slide the
paper-width guide inward against the stack of photo paper until it stops.

Do not overload the paper tray; make sure the stack of photo paper fits within the
paper tray and is no higher than the top of the paper-width guide.

Load originals and paper

Load postcards, Hagaki, or HP Panorama photo paper

You can load postcards, Hagaki, or panorama photo paper into the paper tray of your
HP All-in-One.

For the best results, set the paper type and size before printing or copying. For more
information, see the onscreen HP Image Zone Help.

User Guide 47

Chapter 5

Load originals and paper

Load envelopes

To load postcards, Hagaki, or panorama photo paper

1. Remove all paper from the paper tray.

2. Insert the stack of cards into the far right side of the paper tray with the short

edge forward and the print side down. Slide the stack of cards forward until it
stops.

3. Squeeze and hold the tab on the top of the paper-width guide, then slide the
paper-width guide inward against the stack of cards until it stops.

Do not overload the paper tray; make sure the stack of cards fits within the paper
tray and is no higher than the top of the paper-width guide.

You can load one or more envelopes into the paper tray of your HP All-in-One. Do not
use shiny or embossed envelopes or envelopes that have clasps or windows.

Note For specific details on how to format text for printing on envelopes,

consult the help files in your word processing software. For best results,
consider using a label for the return address on envelopes.

To load envelopes

1. Remove all paper from the paper tray.

2. Insert one or more envelopes into the far right side of the paper tray with the
envelope flaps up and to the left. Slide the stack of envelopes forward until it stops.

Tip For more help on loading envelopes, refer to the diagram engraved

in the base of the paper tray.

3. Squeeze and hold the tab on the top of the paper-width guide, then slide the
paper-width guide inward against the stack of envelopes until it stops.

Do not overload the paper tray; make sure the stack of envelopes fits within the
paper tray and is no higher than the top of the paper-width guide.

48 HP Photosmart 2570 All-in-One series

Load other types of paper

The following table provides guidelines for loading certain types of paper. For best
results, adjust the paper settings each time you change paper sizes or paper types.
For information on changing paper settings, see the onscreen HP Image Zone Help.

Note Not all paper sizes and paper types are available with all the functions

on the HP All-in-One. Some paper sizes and paper types can only be used if
you are starting a print job from the Print dialog box in a software application.
They are not available for copying or printing photos from a memory card or
digital camera. Papers that are only available for printing from a software
application are indicated as such, below.

Load originals and paper

Paper

HP papers ● HP Premium Paper: Locate the gray arrow on the nonprinting side

Labels

(for printing from a
software application
only)

Tips

of the paper, and then slide the paper into the paper tray with the
arrow side facing up.

● HP Greeting Cards, Matte, HP Photo Greeting Cards, or
HP Textured Greeting Cards: Insert a small stack of HP greeting
card paper into the paper tray with the print side down; slide the
stack of cards forward until it stops.

Always use letter or A4 label sheets designed for use with HP inkjet
devices (such as HP inkjet labels), and make sure that the labels are
no more than two years old. Labels on older sheets might peel off
when the paper is pulled through the HP All-in-One, causing
subsequent paper jams.

1. Fan the stack of labels to make sure none of the pages are
sticking together.

2. Place a stack of label sheets on top of full-size plain paper in the
paper tray, label side down. Do not insert labels one sheet at a time.

Avoid paper jams

To help avoid paper jams, follow these guidelines:

● Prevent curled or wrinkled paper by storing all unused paper flat in a resealable
bag.

● Remove printed papers from the paper tray frequently.

● Ensure that paper loaded in the paper tray lays flat and the edges are not bent or

torn.

● Do not combine different paper types and paper sizes in the paper tray; the entire
stack of paper in the paper tray must be the same size and type.

● Adjust the paper-width guide in the paper tray to fit snugly against all paper. Make
sure the paper guide does not bend the paper in the paper tray.

● Do not force paper too far forward in the paper tray.

● Use paper types that are recommended for your HP All-in-One. For more

information, see Choose papers for printing and copying.

For more information about clearing paper jams, see Paper troubleshooting.

User Guide 49

Load originals and paper

Chapter 5

50 HP Photosmart 2570 All-in-One series

6

Use the photo and video features

The HP All-in-One can access your memory cards or storage devices so you can
print, store, manage, and share your photos. You can insert the memory card into the
HP All-in-One, or connect a storage device (such as a USB keychain drive) or digital
camera to the front USB port, letting the HP All-in-One read the contents. You can
also connect a digital camera with PictBridge mode to the front USB port to print
photos directly from your camera.

This chapter contains information on using a memory card, storage device, or a digital
camera with your HP All-in-One. Read this chapter for information on viewing,
selecting, editing, saving, printing, and sharing photos and videos using your HP All-in­One.

Insert a memory card

If your digital camera uses a memory card to store photos, you can insert the memory
card in your HP All-in-One to print or save your photos.

Caution Never attempt to remove a memory card while it is being accessed.

Doing so can damage files on the card. You can safely remove a card only
when the status light next to the memory card slots is not blinking. Also, never
insert more than one memory card at a time. Doing so can also damage files
on the memory cards.

You can print a proof sheet, which might be several pages long and shows thumbnail
views of photos stored on the memory card or storage device. You can also print
photos from the memory card or storage device, even if your HP All-in-One is not
connected to a computer. For more information, see Print photos using a proof sheet.

Your HP All-in-One can read the following memory cards: CompactFlash (I, II),
Memory Sticks, MultiMediaCard (MMC), Secure Digital, and xD-Picture Card.

Photos and videos

Note You can scan a document and send the scanned image to an inserted

memory card or storage device. For more information, see Scan an original to

a memory card or storage device.

Your HP All-in-One features four slots for memory cards, shown in the following
illustration, with the memory cards that correspond to each slot.

User Guide 51

Chapter 6

1 xD-Picture Card

2 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied adapter),

Memory Stick Pro

3 CompactFlash (I, II)

4 Secure Digital, MultiMediaCard (MMC), Secure MultiMedia Card

Tip By default, Windows XP will format a memory card of 8 MB or less and

64 MB or more with the FAT32 format. Digital cameras and other devices use
the FAT (FAT16 or FAT12) format and cannot operate with a FAT32 formatted
card. Either format your memory card in your camera or select FAT format to
format your memory card in a Windows XP computer.

Photos and videos

To insert a memory card

1. Turn the memory card so that the label faces up, and the contacts are facing your
HP All-in-One.

2. Insert the memory card into the corresponding memory card slot.

Connect a digital camera

The HP All-in-One supports the PictBridge mode, which enables you to connect any
camera in PictBridge mode to the front USB port and print photos contained on the
memory card in the camera. See the documentation that came with your camera to
find out if it supports PictBridge.

The front USB port is located next to the memory card slots:

If your camera is not in PictBridge mode or does not support PictBridge, you can still
access photos in the camera by using the camera in storage device mode. For more
information, see Connect a storage device.

1. Connect your camera to the front USB port on your HP All-in-One using the USB
cable supplied with your camera.

2. Turn on your camera and make sure it is in PictBridge mode.

52 HP Photosmart 2570 All-in-One series

Note Check your camera documentation to verify how to change the

USB mode to PictBridge. Different cameras use different terms to
describe PictBridge mode. For instance, some cameras have a digital

camera setting and a disk drive setting. In this instance, the digital
camera setting is the PictBridge mode setting.

After you successfully connect your camera in PictBridge mode to the HP All-in-One,
you can print your photos. Make sure the size of the paper loaded in the HP All-in­One matches the setting on your camera. If the paper size setting on your camera is
set to the default, the HP All-in-One uses the paper that is currently loaded in the
default paper tray selected for printing from a PictBridge camera. Refer to the user
guide that came with your camera for detailed information on printing directly from the
camera using PictBridge.

Connect a storage device

You can connect a storage device such as a keychain drive, portable hard drive, or a
digital camera in storage mode to the front USB port on your HP All-in-One. The front
USB port is located next to the memory card slots:

Note Digital cameras that are in storage mode can be attached to the front

USB port. The HP All-in-One treats cameras in this mode as a normal storage
device. Digital cameras in storage mode are referred to as storage devices
throughout this section. If your camera supports PictBridge, see Connect a

digital camera.

Check your camera documentation to verify how to change the USB mode to
storage mode. Different cameras use different terms to describe the storage
mode. For instance, some cameras have a digital camera setting and a disk
drive setting. In this instance, the disk drive setting is the storage mode
setting. If storage mode does not work on your camera, you might need to
upgrade the camera firmware. For more information, see the documentation
that came with the camera.

Photos and videos

Once you have connected the storage device, you can do the following with the files
stored on your storage device:

● Transfer the files to your computer

● View photos

● Edit photos and videos using the control panel

● Print photos on your HP All-in-One

● Send photos and videos to your friends and family

User Guide 53

Chapter 6

Caution Never attempt to disconnect a storage device while it is being

accessed. Doing so can damage files on the storage device. You can safely
remove a storage device only when the status light next to the memory card
slots is not blinking.

View photos

You can view photos on the color graphics display of your HP All-in-One. You can
also view photos using the HP Image Zone software that came with your HP All-in­One.

View photos using the HP All-in-One

You can view and select photos on the color graphics display of your HP All-in-One,
either individually or as a slideshow.

View a photo

You can view a photo on the control panel of your HP All-in-One.

Photos and videos

To view a photo

1. Insert the memory card into the appropriate slot on your HP All-in-One, or
connect a storage device to the front USB port.

2.

Press

display.

View a slideshow

You can use the Slideshow option on the Photo Menu to view all the photos on a
memory card or storage device as a slideshow.

To view a slideshow

1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.

2. Press Photo to display the Photo Menu.

3. Press

4. Press Cancel to end the slideshow.

5. Press Photo again to return to the photo display.

or

Tip You can press and hold down

photos.

until Slideshow is highlighted, then press OK to start the slideshow.

View photos using your computer

You can view and edit photos using the HP Image Zone software that came with your
HP All-in-One.

For more information, see the onscreen HP Image Zone Help.

until the photo you want to view appears on the color graphics

or

to quickly navigate through all

54 HP Photosmart 2570 All-in-One series

Select photos and videos

You can use the control panel on your HP All-in-One to select photos and videos.

Select photos and videos

You can select individual photos and videos to edit, print, or save to your computer.

To select individual photos and videos

1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.

2.

Press

or

to scroll to the photo or video file you want to select.

Tip You can press and hold down

photos and videos.

Note The first frame of a video appears on the color graphics display

with the video icon at the bottom of the frame.

3. Press OK to select the photo or video currently shown on the color graphics
display.

A check mark appears next to the selected photo or video.

4. Repeat the previous steps to select as many photos or videos as you want.

Select individual video frames

You can select individual video frames to print to your computer.

1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.

2.

Press

3. Press

4. Press OK to select the frame currently shown on the color graphics display.
A check mark appears next to the selected frame.

5. Repeat the previous steps to select up to 10 video frames.

or

to scroll to the video file you want to select.

Note The first frame of a video appears on the color graphics display

with the video icon at the bottom of the frame.

or

to scroll to the frame you want to select.

or

to quickly navigate through all

Photos and videos

Deselect photos and videos

You can deselect individual photos and videos, or deselect all photos and videos
located on a memory card or storage device.

➔

Do one of the following:
– Press OK to deselect the currently selected photo or video shown on the

color graphics display.

– Press Cancel to deselect all photos and videos and return to the idle screen.

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Chapter 6

Deselect individual video frames

➔

Press OK to deselect the currently selected video frame shown on the color
graphics display.

Edit photos

The HP All-in-One offers several basic editing controls that you can apply to the
image currently displayed on the color graphics display. These controls include
brightness adjustment, special color effects, cropping, rotating, and more.

For more information on editing photos using the control panel, see the onscreen

HP Image Zone Help.

Note You can enhance selected video frames before printing. For more

information, see Set photo print options.

You can also use the HP Image Zone software to view and edit images. You can
print images, send images by e-mail to friends and relatives, upload images to a
website, or use images in fun and creative printing projects. The HP Image Zone
software lets you do all this and much more. Explore the software to take full

Photos and videos

Edit photos using the control panel

advantage of the features of your HP All-in-One. For more information on editing
photos using the HP Image Zone software, see the onscreen HP Image Zone Help.

You can apply these editing controls to the photo currently being viewed. The edits
apply to printing and viewing only; they are not saved to the image itself.

1. Press Photo Menu.
The Photo Menu appears.

2. Press

The Edit menu appears.

3. Select the Edit option you want to use by pressing
highlighted.

until Edit is highlighted, then press OK.

until the option is

Edit Option

1. Photo Brightness Lets you make the displayed image lighter or darker.

2. Color Effect Displays a menu of special color effects you can apply

3. Frame Lets you apply a frame and frame color to the current

56 HP Photosmart 2570 All-in-One series

Purpose

Press
darker.

to the image. No Effect leaves the image untouched.

Sepia applies a brown tone found in photos from the

1900s. Antique is similar to Sepia, but with pale
colors added so the image looks hand-tinted. Black &

White provides the same output as if you pressed
Start Copy Black.

image.

to make the image lighter. Press to make it

Edit Option Purpose

4. Remove Red-eye Lets you remove red-eye from photos. On makes red-

eye removal active. Off turns red-eye removal off. The
default is Off.

5. Flip Horizontal Rotates the image 180 degrees horizontal.

Crop a photo

You can use the Zoom buttons on the control panel to crop a photo for printing.

To crop a photo

1. Display a photo on the color graphics display.

2. Press the Zoom buttons to zoom in or out on a photo.

3. Use the arrow buttons to pan around the photo and see the approximate area of
the photo that will print.

4. Do one of the following:
– Press OK to select the photo and exit zoom mode while retaining the zoom

settings for printing.

– Press Cancel to exit the Zoom function and return the photo to its original

state.

Rotate a photo

You can use the Rotate button on the control panel to rotate a photo 90 degrees
clockwise.

To rotate a photo

1. Display a photo on the color graphics display.

2. Press the Rotate button to rotate the photo 90 degrees clockwise at a time:

Photos and videos

3. Press Start Copy Color or Start Copy Black to print the photo.

4. Press the Rotate button until the photo returns to its original state.

Edit photos using your computer

You can use the HP Image Zone software to view and edit images. You can also print
images, send images by e-mail to friends and relatives, upload images to a website,
or use images in fun and creative printing projects. The HP Image Zone software lets

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you do all this and much more. Explore the software to take full advantage of the
features of your HP All-in-One.

For more information, see the onscreen HP Image Zone Help that came with your
software.

Print photos and videos from the control panel

You can use the control panel to print photos from a memory card or storage device.
You can also print photos directly from a camera that supports PictBridge. For more
information see Connect a digital camera.

For more information about inserting a memory card, see Insert a memory card. For
more information about connecting a storage device, see Connect a storage device.

This section contains information about common printing tasks. The onscreen

HP Image Zone Help contains information about special photo print tasks such as the

following:

● Printing camera-selected (DPOF) photos

● Printing video action photos

● Printing panoramic photos

Photos and videos

● Printing passport photos

For more information about these features, see the onscreen HP Image Zone Help.

Note When printing photos and videos, the photo print options are

automatically selected for the best results. These options can be changed in
the Print Options menu. The options will revert to the default settings after
printing. For more information, see Set photo print options.

You can do more than print your photos if you use the HP Image Zone software. This
software lets you use photos for posters, banners, stickers, and other creative
projects. For more information, see the onscreen HP Image Zone Help.

Use the Easy Print Wizard

You can use the Easy Print Wizard to select your choices for the most commonly
used photo print options. Once you have selected your photo print options using the

Easy Print Wizard, the photos automatically print.

To use the Easy Print Wizard

1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.

2. Press

display, and then press OK.

3. Press Photo Menu.

4. Press OK to select Easy Print Wizard.
The Layout menu appears.

5. Press
The Ready to Print message appears.

6. Verify the paper is inserted in the paper tray print side down, and then press OK
to print the photos using the options you have selected.

58 HP Photosmart 2570 All-in-One series

until the photo or video you want to print appears on the color graphics

until the Layout option you want is highlighted, and then press OK.

Print selected photos and videos

You can print selected photos or video frames directly from the control panel without
using a proof sheet.

Note If you have selected a video file, only the first frame of the video will

print unless you selected individual video frames to print. For more information,
see Select photos and videos.

1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.

2.

Press

time. Press and hold

3. When the photo you want to print appears on the color graphics display, press

OK. A check mark appears next to the selected photo.

4. Press Photo Menu, and then modify the photo print options as desired.

5. Press Start Copy Black or Start Copy Color to print the selected photos.

6. Press Photo Menu again to return to the photo display.

or

to move backward or forward through the photos, one photo at a

Print a cropped photo

You can crop a photo for printing using the zoom feature on your control panel. The
image you see on the color graphics display reflects how the photo will look when it is
printed.

Note The crop setting is not saved to the original photo file. The photo returns

to its original size after it is printed.

or to move rapidly through the photos.

Photos and videos

To print a cropped photo

1. Display a photo on the color graphics display.
For more information, see View a photo.

2. Press the Zoom buttons to zoom in or out to view the photo at different sizes:

3. Use the arrow buttons to move the image display to view the approximate area of
the photo that will print.

4. Press OK to select the photo and exit zoom mode while retaining the zoom
settings for printing.
A check mark appears next to the selected photo.

5. Press Start Copy Color or Start Copy Black to print the selected photo.

Print photos using a proof sheet

A proof sheet is a simple and convenient way to select photos and make prints
directly from a memory card or storage device without the need for a computer. A
proof sheet, which might be several pages long, shows thumbnail views of photos
stored on the memory card. The file name, index number, and date appear under

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Photos and videos

Chapter 6

each thumbnail. Proof sheets are also a quick way to create a printed catalog of your
photos.

Note You cannot print a proof sheet of photos on a camera in PictBridge

mode. The camera must be in storage mode. For more information, see

Connect a storage device.

Printing photos from a proof sheet is done in three steps: printing a proof sheet,
completing the proof sheet, and scanning the proof sheet.

Print a proof sheet

The first step in using a proof sheet is to print it from the HP All-in-One.

1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.

2. Press Proof Sheet, and then press OK.
This displays the Proof Sheet Menu and then selects Print Proof Sheet.

Note Depending on how many photos are on the memory card, the time

it takes to print a proof sheet can vary greatly.

3. If there are more than 20 photos on the card, the Select Photos menu appears.
Press

until the command you want is highlighted:

– 1. All
– 2. Last 20

– 3. Custom Range

Note Use the photo numbers to select which photos to print for a custom

range. This number might be different from the number associated with
the photo on your digital camera. Photo numbers are found at the bottom
of the photo on the color graphics display.

If you select a video, only the first frame of the video will print on the proof sheet.

4.

If you choose Custom Range, press

or

until the photo number for the first

photo appears, then press OK.

Note You can erase photo numbers by pressing to backspace.

5.

Press

or

until the photo number for the last photo appears, then press OK.

6. Complete the proof sheet. For more information, see Complete the proof sheet.

60 HP Photosmart 2570 All-in-One series

Complete the proof sheet

After you have printed a proof sheet, you can use it to select the photos you want to
print.

1. Select the photos to print by using a dark pen or pencil to fill in the circles located
under the thumbnail images on the proof sheet.

Note If you select a video on the proof sheet, only the first frame of the

video will be printed.

2. Select one layout style by filling in a circle in step 2 of the proof sheet.

Note If you need more control over print settings than the proof sheet

provides, you can print photos directly from the control panel. For more
information, see Print photos and videos from the control panel.

3. Scan the proof sheet. For more information, see Scan a proof sheet.

Scan a proof sheet

The final step in using a proof sheet is to scan the completed sheet you have placed
on the scanner glass.

Photos and videos

Tip Make sure the glass of the HP All-in-One is completely clean or the proof

sheet might not scan properly. For more information, see Clean the glass.

1. Load the proof sheet print side down on the right front corner of the glass. Make
sure the sides of the proof sheet touch the right and front edges. Close the lid.

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2. Load photo paper in the paper tray. Make sure the same memory card or storage
device you used to print the proof sheet is still inserted or connected to the HP All­in-One when you scan that proof sheet.

3. Press Proof Sheet.
The Proof Sheet Menu appears.

4. Press

until Scan Proof Sheet is highlighted, then press OK.

The HP All-in-One scans the proof sheet and prints the selected photos.

Print camera-selected (DPOF) photos

The Digital Print Order Format (DPOF) is an industry-standard file that can be created
by some digital cameras. Camera-selected photos are photos you marked for printing
with your digital camera. When you select photos with your camera, the camera
creates a DPOF file that identifies which photos have been tagged for printing. Your
HP All-in-One can read the DPOF file from the memory card so you do not have to
reselect the photos to print.

Note Not all digital cameras allow you to tag your photos for printing. See

your digital camera documentation to see if it supports DPOF. Your HP All-in­One supports DPOF file format 1.1.

Photos and videos

When you print camera-selected photos, the HP All-in-One print settings do not apply;
the settings in the DPOF file for photo layout and number of copies override those of
your HP All-in-One.

The DPOF file is stored by the digital camera on a memory card and specifies the
following information:

● Which photos to print

● The quantity of each photo to print

● Rotation applied to a photo

● Cropping applied to a photo

● Index printing (thumbnails of selected photos)

To print camera-selected photos

1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port. If there are DPOF-tagged photos, the

Print DPOF Photos prompt appears on the color graphics display.

2. Do one of the following:
– Press OK to print all DPOF-tagged photos.

– Press

until No is highlighted, then press OK.

This bypasses DPOF printing.

Print individual video frames

You can print up to 25 individual frames of a video using the Print Photos button.

To print individual video frames

1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.

62 HP Photosmart 2570 All-in-One series

2.

Press

display, and then press OK.
The first frame of the video appears.

3. Press

4. Press OK for each frame you want to select.

5. Press Print Photos to print the selected frames.

or

or to move through the frames one at a time.

Tip You can use the Video Enhance feature to automatically enhance the

video frames before printing. For more information, see Set photo print options.

Print video action photos

You can use the Video Action Prints option to print a sequence of photos from a
video file on a memory card or a storage device. This option prints nine frames of a
video on one sheet of paper in the order that they appear in the video. The video
frames are automatically selected by your HP All-in-One.

To print a video action photo

1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.

2.

Press

display, and then press OK.

3. Press Photo Menu.

4. Press

5. Press OK, then press OK again.
This displays the Special Features menu, and then selects Video Action Prints.

6. Press Photo Menu again to return to the photo display.

or

until Special Features is highlighted.

until the video you want to print appears on the color graphics

Photos and videos

until the video you want to print appears on the color graphics

Print panoramic photos

You can print panoramic photos from the control panel of your HP All-in-One.

To print a panoramic photo

1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.

2.

Press

graphics display, and then press OK.

3. Press Photo Menu.
The Photo Menu appears.

4. Press

5. Press OK, then press OK again.
This displays the Special Features menu, and then selects Panorama Prints.
The Load Paper message appears.

6. Load 10 x 30 cm (4 x 12 inch) panorama photo paper print side down in the paper
tray, and then press OK.

For more information on loading panorama photo paper, see Load postcards,

Hagaki, or HP Panorama photo paper.

7. Press Photo Menu again to return to the photo display.

User Guide 63

or

until the panoramic photo you want to print appears on the color

until Special Features is highlighted.

Chapter 6

Print passport photos

You can print passport photos from the control panel of your HP All-in-One.

To print passport photos

1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.

2. Press Photo Menu.

3. Press

4. Press
The Passport Size menu appears.

5. Press
press OK.

6. Press Photo Menu again to return to the photo display.

Set photo print options

The Print Options menu gives you access to a variety of settings that affect the way
photos print, including number of copies, paper types, and more. The default

Photos and videos

measurements and sizes vary according to country/region.

1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.

2. Press Photo Menu.
The Photo Menu appears.

3. Press

4. Press

until Special Features is highlighted, and then press OK.
until Passport Photos is highlighted, and then press OK.

until the passport photo size you want to print is highlighted, and then

until Print Options is highlighted, then press OK.

until the setting you want to change is highlighted.

Setting

1. Number of Copies Lets you set the number of copies to be printed.

2. Layout/Image Size Opens the Layout/Image size menu where you can

3. Paper Size Lets you select the paper size for the current print job.

64 HP Photosmart 2570 All-in-One series

Description

select the number of images you want to print per
page, or the size of photo you want to print.

– Select Choose number of images per page

from this menu if you want to select a standard
photo size to print. If you have rotated any photos
for printing, this option discards the rotate settings.

– Select Choose image size from this menu if you

want to print photo album pages. If you have
rotated any photos for printing, this option keeps
the rotate settings.

The Automatic setting defaults to a large (letter or A4)
and small 10 x 15 cm (4 x 6 inch) paper size that
varies by country/region. When Paper Size and Paper

Type are both set to Automatic, the HP All-in-One

selects the best print options for the current print job.

Setting Description

The other Paper Size settings let you override the
automatic settings.

4. Paper Type Lets you select the paper type for the current print job.

The Automatic setting lets the HP All-in-One detect
and set the paper type automatically. When Paper

Size and Paper Type are both set to Automatic, the

HP All-in-One selects the best options for the current
print job. The other Paper Type settings let you
override the automatic settings.

5. Smart Focus Lets you enable or disable automatic digital

sharpening of photos. Smart Focus affects only
printed photos. It does not change the appearance of
photos on the color graphics display or the actual
image file on the memory card. Smart Focus is
enabled by default.

6. Adaptive Lighting Lets you make dark photos appear lighter. Adaptive
Lighting affects only printed photos. It does not

change the appearance of photos on the color
graphics display or the actual image file on the
memory card. Adaptive Lighting is turned off by
default.

7. Date Stamp Lets you print the date and time or date only on top of

each image. The date and time are determined by the
EXIF tags that are stored when the image is captured
or modified. The date and time will not appear on the
color graphics display. It only appears on the photo
when printed. Date Stamp is turned off by default.

Photos and videos

8. Video

Enhancement

9. Set New Defaults Lets you save the current Print Options settings as

5. Make the change to the setting, and then press OK.

6. Press Photo Menu again to return to the photo display.

Lets you enhance a video frame when printing. The
enhancements are automatically made by your HP All­in-One. It does not change the appearance of video
frames on the color graphics display or the actual
video file. Use of this option might affect the amount of
time it takes to print the selected video frames. Video

Enhancement is turned off by default.

the new defaults.

Save photos to your computer

After you take photos with your digital camera, you can print them immediately or
save them to your computer. To save them to your computer, you can remove the

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Chapter 6

memory card from the camera and insert it in the appropriate memory card slot on the
HP All-in-One. You can also set the camera to storage mode and connect it to the
front USB port to save the photos to your computer.

For information about connecting a digital camera that is in storage mode, see

Connect a storage device. For more information about inserting memory cards, see
Insert a memory card

Note You can only use one memory card in your HP All-in-One at a time. You

also cannot use a memory card and a storage device or camera with
PictBridge at the same time.

1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.

The status light next to the memory card slots blinks when the files are accessed.
If you insert a memory card incorrectly, the status light next to the memory card

slots blinks amber and the color graphics display shows an error message such
as Card is in backwards or Card is not fully inserted.

Caution Never attempt to remove a memory card while it is being

accessed. Doing so can damage files on the card. You can safely remove
a card only when the status light next to the memory card slots is not
blinking.

2. Do one of the following:
– If your HP All-in-One is connected directly to your computer using a USB

cable, a transfer dialog box appears on your computer. Follow the onscreen
prompts on your computer to save the photos to your computer.

For more information on the transfer software dialog box, see the onscreen

HP Image Zone Help that came with your software.

– If the HP All-in-One is on a network, you must press Photo Menu, press

until Transfer to computer is highlighted, then press OK. Then select your
computer from the displayed list. Return to your computer and follow the
onscreen prompts to select your transfer options.

Once you have completed the onscreen prompts, your photos are saved from the
memory card or storage device to your computer.

– For Windows: by default, files are saved in month and year folders

depending on when the photos were taken. The folders are created under
the C:\Documents and Settings\username\My Documents\My Pictures
folder in Windows XP and Windows 2000.

– For Mac: by default, files are saved to the computer in a Hard

Drive:Users:User Name:Pictures:HP Photos folder.

3. The HP All-in-One is finished reading the memory card when the photo light stops
blinking and remains lit. The first photo appears on the color graphics display.

To navigate through the photos, press
through the photos, one photo at a time. Press and hold

or to move backward or forward

or

to move rapidly

backward or forward through the photos.

66 HP Photosmart 2570 All-in-One series

Share photos with friends and relatives

You can easily share photos with friends and family using the HP Instant Share online
service. HP Instant Share enables you to send photos to others as e-mail, upload
photos to an online photo album or photo finishing service, or send the photos to a
network-connected HP All-in-One to print.

Note Availability of the services described here varies by country/region.

Some of the services described here might not be available in your country/
region.

In order to take full advantage of the HP Instant Share features available from the
control panel of your HP All-in-One, you must set up HP Instant Share on your HP All­in-One. For information on setting up HP Instant Share on your HP All-in-One, see the
onscreen HP Image Zone Help.

For more information on other HP Instant Share features, see the onscreen HP Image

Zone Help.

To share photos

1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.

2.

Press

display, and then press OK.

3. Press HP Instant Share.
– If your HP All-in-One is directly connected to a Windows computer with a

– If your HP All-in-One is directly connected to a Mac with a USB cable, the

– If your HP All-in-One is network-connected, the Share Menu appears on the

or

until the photo you want to send appears on the color graphics

USB cable, the HP Image Zone software opens on your computer. The

HP Instant Share tab appears. Thumbnails of your photos appear in the

selection tray.

HP Instant Share client application software opens on your computer.

Thumbnails of your photos appear in the HP Instant Share window.

color graphics display.

Photos and videos

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68 HP Photosmart 2570 All-in-One series

7

Share your images with family and friends

You can easily share your images with family and friends by using the HP Instant
Share online service. HP Instant Share lets you send images to your family and
friends or, if your HP All-in-One is network-connected and registered with HP Instant
Share, receive images from others for viewing and printing.

To take full advantage of the HP Instant Share features available from the control
panel of a network-connected HP All-in-One, you must set up HP Instant Share on
your HP All-in-One. If you installed the HP Image Zone software, press the

HP Instant Share button on the control panel of your network-connected HP All-in-

One to launch the setup wizard on a connected computer. For more information on
setting up HP Instant Share on your HP All-in-One and using any of the features
described in this chapter, see the onscreen HP Image Zone Help. For more
information on the HP Image Zone Help, see Use the onscreen Help.

Send images to others

You can easily send your images to family and friends by using the HP Instant Share
free online service. HP Instant Share lets you send thumbnail previews of your images
to your family and friends' e-mail addresses. They can pick up the full-size images
from the HP Instant Share server when it is convenient for them, rather than wait for
large images to download from their e-mail provider.

Tip You can also use HP Instant Share to send documents, like a fax

machine. Scan the document from the glass and then use HP Instant Share to
send it to the recipient's e-mail address.

If a friend or family member has a network-connected HP device that is registered
with HP Instant Share, you can also send images directly to their HP device to print.
Additionally, you can upload images to an online photo album or to a photo finishing
service, where you can order professional quality prints of your images.

Note Availability of the services described here varies by country/region.

Some of the services described here might not be available in your country/
region.

To send images

➔

Start by pressing the HP Instant Share button on the control panel of your HP All­in-One. Then, follow the onscreen instructions.

Receive images from others

If your HP All-in-One is network-connected and registered with HP Instant Share,
other HP Instant Share users can send images directly to your HP All-in-One.
Depending on the permissions you set up for receiving images, the images are either

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Chapter 7

stored on the server for you to review before printing, or they automatically print when
you receive them.

In addition to printing images that you receive from others, you can also forward an
image collection to another share destination or save an image collection to a memory
card or storage device that is inserted in your HP All-in-One.

To use any of these features

➔

Start by pressing the HP Instant Share button on the control panel of your HP All­in-One. Then, follow the onscreen instructions.

Note If your HP All-in-One is connected directly to a computer with a USB

cable, users cannot send images directly to your HP All-in-One. The
information in this section does not apply to you. However, HP Instant Share
users can still e-mail images to you.

View images before printing them

Depending on the settings you chose and the permissions you granted when you set
up HP Instant Share, the images you receive might be stored on the server for you to
review before printing. If Auto Checking is turned on, your HP All-in-One
automatically checks the HP Instant Share server periodically to see if anyone has
sent images to you. The HP Instant Share icon at the bottom of the color graphics
display turns blue if you have images waiting on the HP Instant Share server.

For more information on the HP Instant Share icon, see Color graphics display icons.

Print photos without viewing them first

Depending on the settings you chose and the permissions you granted when you set
up HP Instant Share, your HP All-in-One might automatically print the images in a
received image collection. In order for this to work, you must:

● Turn on Auto Checking for HP Instant Share.

● Grant permission to one or more HP Instant Share users to send images directly

Share your images

to your HP All-in-One for automatic printing.

If these two conditions are met, your HP All-in-One will automatically print images that
you receive from authorized users.

Print to your HP All-in-One from a remote location

You can use your HP Instant Share account to print from your Windows computer to a
network-connected HP device that is registered with HP Instant Share. For example,
you can use the HP remote printer driver to print from your laptop at a coffee shop to
your network-connected HP All-in-One at home. If a friend or relative does not have a
printer, they can download the HP remote printer driver to their computer, then, with
your authorization, print to your HP All-in-One.

The HP remote printer driver is installed on the Windows computer where you
installed the software for your HP All-in-One. If you want to install the HP remote
printer driver on another Windows computer, such as a laptop, you can either install
the HP Image Zone software that came with your HP All-in-One or you can download
the HP remote printer driver from the HP website.

70 HP Photosmart 2570 All-in-One series

Go to www.hp.com and search the HP website for the phrase "HP Instant Share
Remote Printing".

Note To download the HP remote printer driver from the HP website, HP

recommends that you use a broadband or other high-speed Internet
connection. HP does not recommend using a dial-up connection. It takes
approximately 3 to 5 minutes to download the HP remote printer driver using a
broadband connection.

➔

Once the HP remote print driver is installed, you can print remotely to the HP All­in-One by selecting Print from the File menu in any software application and
choosing HP remote printers as your printer.

Configure HP Instant Share

The options described here enable you to customize the way that HP Instant Share
works for you. For detailed information on any of these settings, see the onscreen

HP Image Zone Help.

1. Press Setup on the control panel.

2. Press

The HP Instant Share Options menu appears. It contains the following options
for configuring the way HP Instant Share works.

to highlight HP Instant Share, and then press OK.

Manage Account

Display Device
Name

Receive Options Enables you to set your HP All-in-One to Private or

Default Print Size Enables you to specify what size to print images you

Auto Checking Configures the HP All-in-One to check the HP Instant

Launches the HP Instant Share software on your
computer so you can log in and perform advanced setup,
such as adding share destinations and configuring
preferences for receiving images from specific individuals.

Displays the name assigned to your HP All-in-One when
you registered your device with HP Instant Share. You
will need to give this name to other HP Instant Share
users if you want them to send images directly to your
HP All-in-One to print.

Open mode when receiving images.

–In Private mode, your HP All-in-One will only accept

images from authorized users you specify.

–In Open mode, any HP Instant Share user who

knows your device name can send images to your
HP All-in-One.

receive (if they do not already have a preset image size).

You can set images to print at a specific size, such as 10
x 15 cm (4 x 6 inch), or you can set them to fit on
whatever size paper is currently loaded in the main tray.

Share server periodically for received images or not.

Share your images

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Tip You might want to turn this setting off if you are

going on vacation and will not be available to reload the
input tray if it runs out of paper. If you set Auto

Checking to Off, you can check for received images at

any time by pressing the HP Instant Share button and
selecting Receive.

Share your images

Remove
Collections

Reset HP Instant
Share

Enables you to remove a received image collection from
the Received menu. The image collections are still
available on the HP Instant Share server until they expire.

Clears the HP Instant Share settings saved on your
HP All-in-One, including the device name and other
account information. This protects your privacy if you
ever choose to resell or give away your HP All-in-One.
HP Instant Share will no longer recognize the HP All-in­One as a registered device for sending and receiving
images.

Tip If you choose this option accidentally, register the

HP All-in-One again using the same HP Passport
account. The device will be assigned the same device
name as before. The share destinations and settings
are also reapplied.

72 HP Photosmart 2570 All-in-One series

8

Use the copy features

The HP All-in-One allows you to produce high-quality color and black-and-white
copies on a variety of paper types. This chapter provides instructions for making a
copy, previewing a copy job, selecting an area to crop, and changing other copy
settings.

Tip For the best copy performance on standard copy projects, set the paper

size to Letter or A4, the paper type to Plain Paper, and the copy quality to Fast.

This User Guide provides just a sampling of the copy features available to help you
get started using your HP All-in-One to make copies. Explore the onscreen HP Image

Zone Help that came with your HP All-in-One software for information on all of the

copy settings that your HP All-in-One supports. For example, the onscreen HP Image

Zone Help provides information on copying mutliple-page documents, enhancing light

areas of your copy, and more. For more information on the HP Image Zone Help, see

Use the onscreen Help.

Make a copy

You can make quality copies from the control panel.

To make a copy from the control panel

1. Load paper in the paper tray.

2. Load your original print side down on the right front corner of the glass.

3. Do one of the following:
– Press Start Copy Black to initiate a black-and-white copy job.

– Press Start Copy Color to initiate a color copy job.

Note If you have a color original, pressing Start Copy Black produces a

black-and-white copy of the color original, while pressing Start Copy

Color produces a full-color copy of the color original.

Change the copy settings

You can customize the copy settings of the HP All-in-One to handle nearly any task.

When you change copy settings, the changes are for the current copy job only. You
must set the changes as defaults for the settings to apply to all future copy jobs.

To change the copy settings for the current job only

1. Press Copy Menu.

2. Press the number button that corresponds to the setting you want to change.
Select from the following options:

– 1. Number of copies
– 2. Copy Preview
– 3. Reduce/Enlarge

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Chapter 8

– 4. Crop
– 5. Paper Size
– 6. Paper Type
– 7. Copy Quality
– 8. Lighter/Darker
– 9. Enhancements

– 0. Set New Defaults

3. Press the

4. After all applicable settings have been changed, press Start Copy Color or Start

Copy Black to initiate the copy job.

To save the current settings as defaults for future jobs

1. Make any needed changes to the settings in the Copy Menu.

2. Press

3. Press OK to accept the settings as the new default settings.

Explore the onscreen HP Image Zone Help to learn how to perform special copy
projects such as enlarging and reducing copies, making multiple copies on a page,
and making enhancements to increase the quality of your copies.

to highlight the appropriate setting and then press OK.

to select Set New Defaults from the Copy Menu.

Preview your copy job

You can use Copy Preview to preview your copy job on the color graphics display.

Previews are displayed when you select Copy Preview from the Copy Menu, or
when you change one of the following copy settings:

● Reduce/Enlarge

● Paper Size

● Paper Type

● Crop

Changing any of the above settings will automatically generate a copy preview on the
color graphics display. It is not necessary to first select Copy Preview. However, the
preview might have overlying text or graphics. If you want an accurate and clear
preview, or wish to preview your copy job without changing any settings, select Copy

Preview from the Copy Menu, as described here.

Note You must explicitly pick your copy settings to ensure an accurate

preview. Automatic settings will not reflect the loaded paper size and type, but
use defaults instead.

To preview your copy from the control panel

1. Press Copy Menu to display the Copy Menu.

Copy

74 HP Photosmart 2570 All-in-One series

2. Press

3. Do one of the following:

– Press OK to accept the preview and return to the Copy Menu.
–

until Copy Preview is highlighted, then press OK.

Press

to rescan the original.

Make a borderless copy of a photo

You can make borderless copies on both large and small photo papers. For the best
quality when copying a photo, load photo paper in the paper tray and change your
copy settings for the correct paper type and photo enhancement.

1. Load photo paper in the paper tray.
You can load up to 10 x 15 cm (4 x 6 inch) photo paper (without tabs) into the

photo tray. Larger size photo paper, however, must be loaded in the main tray.

2. Load your original photo print side down on the right front corner of the glass.
Position the photo on the glass so the long edge of the photo is along the front

edge of the glass.

3. Press Copy Menu to display the Copy Menu.

4. Press

5. Press

6. Press Start Copy Black or Start Copy Color.
The HP All-in-One makes a borderless copy of your original photo, as shown

below.

to highlight Reduce/Enlarge, then press OK.

to highlight Fill Entire Page, then press OK.

Tip If the output is not borderless, then set the paper size to the

appropriate borderless paper size, set the paper type to Photo Paper,
and then try again.

For more information on changing copy settings, see Change the copy

settings.

Crop an original

Before copying an original, you might want select an area to copy using the Crop
setting from the Copy Menu. Selecting the Crop setting initiates a scan and displays
a preview of the original on the color graphics display.

Cropping changes the dimensions of the image, thus decreasing its physical size.

Tip You can resize the cropped image by changing the Reduce/Enlarge

setting. Use Fill Entire Page to make a borderless copy of the cropped image.
Use Fit to Page to make a copy with borders. Enlarging a cropped image
might affect print quality depending on the resolution of the image.

To crop an image from the control panel

1. Press Copy to display the Copy Menu.

2. Press

3. Use the arrow keys to set the position of the upper-left corner of the crop area.

4. Press OK.

5. Use the arrow keys to set the position of the lower-right corner of the crop area.

6. Press OK.
The cropped image is displayed on the color graphics display.

until Crop is highlighted, then press OK.

Stop copying

➔

To stop copying, press Cancel on the control panel.

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Chapter 8

Copy

76 HP Photosmart 2570 All-in-One series

9

Print from your computer

Print

The HP All-in-One can be used with any software application that allows printing. The
instructions vary slightly depending on whether you are printing from a Windows
computer or a Mac. Make sure you follow the instructions for your operating system in
this chapter.

In addition to the printing capabilities described in this chapter, you can print images
directly from a memory card, a digital camera or other storage device. You can also
print from a supported Bluetooth device, such as a camera phone or personal digital
assistant (PDA); and use scanned images in printing projects in the HP Image Zone.

● For more information on printing from a memory card or digital camera, see Use

the photo and video features.

● For more information on performing special print jobs or printing images using the

HP Image Zone software, see the onscreen HP Image Zone Help.

● For more information on printing to a remote device, see the onscreen HP Image

Zone Help.

This User Guide provides just a sampling of the print features available to help you
get started using your HP All-in-One to print from a software application. Explore the
onscreen HP Image Zone Help that came with your HP All-in-One software for
information on all of the print settings that your HP All-in-One supports. For example,
the onscreen HP Image Zone Help provides information on printing a poster, printing
multiple pages on a single sheet, and more. For more information on the HP Image

Zone Help, see Use the onscreen Help.

Print from a software application

Most print settings are automatically handled by the software application you are
printing from or by HP ColorSmart technology. You need to change the settings
manually only when you change print quality, print on specific types of paper, or use
special features.

To print from the software application (Windows)

1. Make sure you have paper loaded in the paper tray.

2. On the File menu in your software application, click Print.

3. Select the HP All-in-One as the printer.

4. If you need to change settings, click the button that opens the Properties dialog
box.

Depending on your software application, this button might be called Properties,

Options, Printer Setup, Printer, or Preferences.

5. Select the appropriate options for your print job by using the features available in
the Paper/Quality, Finishing, Effects, Basics, and Color tabs.

Tip You can easily select the appropriate options for your print job by

choosing one of the predefined print tasks on the Printing Shortcuts tab.
Click a type of print task in the What do you want to do? list. The default
settings for that type of print task are set, and summarized on the Printing

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Chapter 9

Shortcuts tab. If necessary, you can adjust the settings here, or you can

make your changes on the other tabs in the Properties dialog box.

6. Click OK to close the Properties dialog box.

7. Click Print or OK to begin printing.

Print

To print from the software application (Mac)

1. Make sure you have paper loaded in the paper tray.

2. Select the HP All-in-One in the Chooser (OS 9), Print Center (OS X v 10.2 or
earlier) or Printer Setup Utility (OS X v 10.3 or later) before you begin printing.

3. From the File menu in your software application, choose Page Setup.
The Page Setup dialog box appears, allowing you to specify the paper size,

orientation, and scaling.

4. Specify the page attributes:
– Choose the paper size.

– Select the orientation.
– Enter the scaling percentage.

Note For OS 9, the Page Setup dialog box also includes options to print

a mirrored (or reversed) version of the image, and to adjust the page
margins for two-sided printing.

5. Click OK.

6. From the File menu in your software application, choose Print.
The Print dialog box appears. If you are using OS 9, the General panel opens. If

you are using OS X, the Copies & Pages panel opens.

7. Change the print settings for each option in the pop-up menu, as appropriate for
your project.

8. Click Print to begin printing.

Change the print settings

You can customize the print settings of the HP All-in-One to handle nearly any print
task. Changes to the print settings from your computer apply to software print jobs only

For information on changing photo print settings from the HP All-in-One, see Set

photo print options

Windows users

Before you change print settings, you should decide if you want to change the settings
for the current print job only, or if you want to make the settings the defaults for all
future print jobs. How you display print settings depends on whether or not you want
to apply the change to all future print jobs or just to the current print job.

To change the print settings for all future jobs

1. In the HP Solution Center, click Settings, point to Print Settings, and then click

Print Settings.

2. Make changes to the print settings, and click OK.

78 HP Photosmart 2570 All-in-One series

Mac users

To change the print settings for the current job

1. On the File menu in your software application, click Print.

2. Make sure the HP All-in-One is the selected printer.

3. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,

Options, Printer Setup, Printer, or Preferences.

4. Make changes to the print settings, and click OK.

5. Click Print or OK in the Print dialog box to print the job.

Use the Page Setup and Print dialog boxes to change the settings for your print job.
Which dialog box you use depends on which setting you want to change.

To change the paper size, orientation, or scaling percentage

1. Select the HP All-in-One in the Chooser (OS 9), Print Center (OS X v 10.2 or
earlier) or Printer Setup Utility (OS X v 10.3 or later) before you begin printing.

2. From the File menu in your software application, choose Page Setup.

3. Make changes to the paper size, orientation, and scaling percentage settings,
and click OK.

To change all other print settings

1. Select the HP All-in-One in the in the Chooser (OS 9), Print Center (OS X v 10.2
or earlier) or Printer Setup Utility (OS X v 10.3 or later) before you begin printing.

2. From the File menu in your software application, choose Print.

3. Make changes to the print settings, and click Print to print the job.

Print

Stop a print job

Although you can stop a print job from either the HP All-in-One or the computer, HP
recommends you stop it from the HP All-in-One for best results.

Note (Windows users) Although most software applications designed for

Windows use the Windows print spooler, your software application might not
use the spooler. An example of a software application that does not use the
Windows print spooler is PowerPoint in Microsoft Office 97.

If you cannot cancel your print job by using one of the following procedures,
consult the instructions for canceling background printing in the online help for
your software application.

To stop a print job from the HP All-in-One

➔

Press Cancel on the control panel. Look for the Print Cancelled message on the
color graphics display. If the message does not appear, press Cancel again.

To stop a print job from the computer (Windows 9x or 2000 users)

1. On the Windows taskbar, click Start, point to Settings, and then click Printers.

2. Double-click the HP All-in-One icon.

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Chapter 9

Tip You can also double-click the printer icon in the Windows taskbar.

3. Select the print job you want to cancel.

4. On the Document menu, click Cancel Printing or Cancel, or press the D

ELETE

key on your keyboard.
It can take a few moments for printing to be cancelled.

To stop a print job from the computer (Windows XP users)

1. On the Windows taskbar, click Start, and then click Control Panel.

2. Open the Printers and Faxes control panel.

3. Double-click the HP All-in-One icon.

Tip You can also double-click the printer icon in the Windows taskbar.

4. Select the print job you want to cancel.

5. On the Document menu, click Cancel Printing or Cancel, or press the D

ELETE

key on your keyboard.
It can take a few moments for printing to be cancelled.

To stop a print job from the computer (OS X users)

1. Open the Print Center (v 10.2 or earlier) or the Printer Setup Utility (v 10.3 or
later) from the Applications:Utilities folder.

2. From the Printers menu, choose Show Jobs.

3. Select the print job you want to cancel.

4. Click Delete.
It can take a few moments for printing to be cancelled.

To stop a print job from the computer (OS 9 users)

1. Double-click the HP All-in-One printer icon on the desktop.

2. Select the print job you want to cancel.

3. Click the trash can icon button.
It can take a few moments for printing to be cancelled.

80 HP Photosmart 2570 All-in-One series

10

Use the scan features

This chapter contains information on scanning to an application on your computer, to
an HP Instant Share destination, and to a memory card or storage device.

Scanning is the process of converting text and pictures into an electronic format for
your computer. You can scan almost anything (photos, magazine articles and text
documents), as long as you are careful not to scratch the glass on your HP All-in-One.
Scanning to a memory card or storage device makes your scanned images even
more portable.

Note On a Mac, you can change the default scan settings for HP Scan or HP

Scan Pro. For more information, see the onscreen HP Image Zone Help.

Scan an image

For information about how to scan from the computer, and how to adjust, resize,
rotate, crop, and sharpen your scans, see the onscreen HP Image Zone Help that
came with your software.

To use the scan features, your HP All-in-One and computer must be connected and
turned on. The HP All-in-One software must also be installed and running on your
computer prior to scanning. To verify that the HP All-in-One software is running on a
Windows computer, look for the HP All-in-One icon in the system tray at the lower
right side of the screen, near the time. On a Mac, the HP All-in-One software is always
running.

Note Closing the HP Digital Imaging Monitor icon in your Windows system

tray can cause your HP All-in-One to lose some of its scan functionality and
result in the No Connection error message. If this happens, you can restore
full functionality by restarting your computer or by starting the HP Image Zone
software.

Scan an original to a computer

You can scan originals placed on the glass directly from the control panel.

Note The menus shown in this section might vary in content depending on

your computer's operating system and which applications you set up as scan
destinations in the HP Image Zone.

If you have OS X v 10.2.3 or higher you will use HP Scan Pro instead of HP

Scan. For more information, see the HP Scan Pro section in the HP Image
Zone Help.

Scan

1. Load your original print side down in the right front corner of the glass.

2. Press Start Scan, if it is not already lit.

– If your HP All-in-One is directly connected to a computer with a USB cable,

the Scan To menu appears on the color graphics display. Skip to step 4.

– If your HP All-in-One is network-connected, the Scan Menu appears on the

color graphics display. Continue to the next step.

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Chapter 10

3. If your HP All-in-One is connected to one or more computers on a network, do the
following:

a. Press

until Select Computer is highlighted, then press OK.

The Select Computer menu appears, listing computers connected to the
HP All-in-One.

Note The Select Computer menu might list computers with a USB

connection in addition to those connected through the network.

b. Press OK to select the default computer, or use the arrow buttons to

highlight a different computer, and then press OK.
The Scan To menu appears, listing destinations, including applications, for

anything you scan.

4. Press OK to select the default application to receive the scan, or use the arrow
buttons to highlight a different application, and then press OK.

Tip To force the scan to be in black and white, press Start Copy Black

instead of pressing OK.

A preview image of the scan appears in the HP Scanning (Windows) or HP Scan

Pro (Mac) window on the computer, where you can edit it.

5. Make any edits to the preview image. When you have finished, click Accept.
For more information about editing a preview image, see the onscreen HP Image

Zone Help that came with your software.

The HP All-in-One sends the scan to the selected application. For example, if you
chose the HP Image Zone, it automatically opens and displays the image.

Scan an original to a memory card or storage device

You can send the scanned image as a JPEG image to the memory card that is
currently inserted or a storage device that is currently attached to the front USB port.
This enables you to use the photo print options to print borderless prints and album
pages from the scanned image.

Note If your HP All-in-One is connected to a network, you can only send a

scan to a memory card or storage device if it is being shared across the
network. For more information, see the onscreen HP Image Zone Help.

1. Load your original print side down in the right front corner of the glass.

2. Press Start Scan, if it is not already lit.
– If your HP All-in-One is network connected, the Scan Menu appears, listing

various options or destinations. The default destination is whichever one you
selected the last time you used this menu.

– If your HP All-in-One is directly connected to your computer, the Scan To

menu appears.

3. Press

The HP All-in-One scans the image and saves the file to the memory card or
storage device in the JPEG format.

82 HP Photosmart 2570 All-in-One series

to highlight Memory Device, and then press OK.

Stop scanning

➔

To stop scanning, press Cancel on the control panel.

Share a scanned image with friends and relatives

You can share a scanned image with friends and family by sending it as an e-mail
attachment, or by sending it using HP Instant Share.

Send as an e-mail attachment

You can save a scan to your computer, where you can then send the scanned image
in an e-mail attachment.

For information on saving a scanned image, see Scan an original to a computer.

For more information on sending the scanned image as an e-mail attachment, see the
onscreen HP Image Zone Help that came with your software.

Send using HP Instant Share

You can easily share scanned images with friends and family using the HP Instant
Share online service. HP Instant Share enables you to send images to others as e­mail, upload photos to an online photo album or photo finishing service, or send the
images to a network-connected HP All-in-One to print.

Note Availability of the services described here varies by country/region.

Some of the services described here might not be available in your country/
region.

Scan

In order to take full advantage of the HP Instant Share features available from the
control panel of a network-connected HP All-in-One, you must set up HP Instant
Share on your HP All-in-One. For information on setting up and using HP Instant
Share, see the onscreen HP Image Zone Help.

For more information on using HP Instant Share to share your scanned images, see
the onscreen HP Image Zone Help.

Print a scanned image

You can print a scanned image using the HP Image Zone software. For more
information, see the onscreen HP Image Zone Help.

Edit a scanned image

You can edit a scanned image using the HP Image Zone software. You can also edit
a scanned document by using your Optical Character Recognition (OCR) software.

Edit a scanned photo or graphic

You can edit a scanned photo or graphic using the HP Image Zone software. Using
this software, you can adjust the brightness, contrast, color saturation, and more. You
can also rotate the image using the HP Image Zone software.

For more information, see the onscreen HP Image Zone Help.

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Chapter 10

Edit a scanned document

Scanning text (also known as optical character recognition or OCR) enables you to
bring the content of magazine articles, books, and other printed matter into your
favorite word processor and many other programs as fully editable text. Learning to do
OCR right is important if you want to obtain the best results. Do not expect scanned
text documents to be letter-perfect the first time you use your OCR software. Using
OCR software is an art that takes time and practice to master. For more information
about scanning documents, especially documents containing both text and graphics,
see the documentation that came with your OCR software.

Scan

84 HP Photosmart 2570 All-in-One series

11

Order supplies

You can order HP products, such as recommended types of paper, print cartridges,
and accessories, online from the HP website.

Order paper, transparency film, or other media

To order media such as HP Premium Paper, HP Premium Plus Photo Paper, or
HP Premium Inkjet Transparency Film, go to www.hp.com/learn/suresupply. If
prompted, choose your country/region, follow the prompts to select your product, and
then click one of the shopping links on the page.

Order print cartridges

Print cartridge reorder numbers vary by country/region. If the reorder numbers listed in
this guide do not match the numbers on the print cartridges currently installed in your
HP All-in-One, order new print cartridges with the same numbers as those you
currently have installed. Your HP All-in-One supports the following print cartridges.

print cartridges

HP black inkjet print cartridge #92

HP tri-color inkjet print cartridge #93

HP color photo inkjet print cartridge #99

HP gray photo inkjet print cartridge #100

You can also find out the reorder numbers for all the print cartridges your device
supports by doing the following:

● For Windows users: In the HP Solution Center, click Settings, point to Print

Settings, and then click Printer Toolbox. Click the Estimated Ink Levels tab,

and then click print cartridge Ordering Information.

● For Mac users (OS 10.1 and later): In the HP Image Zone, click the Devices
tab. In the Select Devices area, click the icon for your HP All-in-One. In the

Device Options area, click Settings, and then choose Maintain Printer. If

prompted, select your HP All-in-One, and then click Utilities. From the pop-up
menu, choose Supplies.

● For Mac users (OS 9): In the HP Director, click Settings, and then choose

Maintain Printer. The Select Printer window opens. Choose the appropriate tab

depending on how you connected your HP All-in-One, then select your device
and click Utilities. From the pop-up menu, choose Supplies.

HP reorder number

#98

#95 color print cartridge

Order supplies

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Chapter 11

Additionally, you can contact a local HP reseller or go to www.hp.com/support to
confirm the correct print cartridge reorder numbers for your country/region.

To order print cartridges for your HP All-in-One, go to www.hp.com/learn/suresupply.
If prompted, choose your country/region, follow the prompts to select your product,
and then click one of the shopping links on the page.

Order accessories

To order accessories for your HP All-in-One, such as a Bluetooth printer adapter, go
to www.hp.com/learn/suresupply. If prompted, choose your country/region, follow the
prompts to select your product, and then click one of the shopping links on the page.

Depending on your country/region, your HP All-in-One might support the following
accessories.

Accessory and HP model
number

HP bt300 or HP bt400 series
Bluetooth® Wireless Printer
Adapter

Order other supplies

To order other supplies, such as HP All-in-One software, a copy of the printed User
Guide, a Setup Guide, or other customer-replaceable parts, call the appropriate
number below:

● In the U.S. or Canada, dial 1-800-474-6836 (1-800-HP invent).

● In Europe, dial [phone] (Germany) or [phone] (U.K.).

Order supplies

To order HP All-in-One software in other countries/regions, call the phone number for
your country/region. The numbers listed below are current as of the publication date of
this guide. For a list of current ordering numbers, go to www.hp.com/support. If
prompted, choose your country/region, and then click Contact HP for information on
calling for technical support.

Country/region

Asia Pacific (except
for Japan)

Description

Enables you to print from a Bluetooth device to your HP All-in­One. This accessory plugs into the front USB port on the
HP All-in-One and accepts print jobs from supported Bluetooth
devices, such as a digital camera phone, personal digital
assistant (PDA), or Bluetooth-enabled Windows or Macintosh
computer.

Number for ordering

65 272 5300

Australia 1300 721 147

Europe [phone] (Germany)

[phone] (U.K.)

New Zealand 0800 441 147

86 HP Photosmart 2570 All-in-One series

(continued)

Country/region Number for ordering

South Africa [phone]

U.S. and Canada 1-800-HP-INVENT (1-800-474-6836)

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Order supplies

Chapter 11

Order supplies

88 HP Photosmart 2570 All-in-One series

12

Maintain your HP All-in-One

The HP All-in-One requires little maintenance. Sometimes you might want to clean the
glass and lid backing to remove surface dust and ensure that your copies and scans
remain clear. You will also need to replace, align, or clean your print cartridges
occasionally. This chapter provides instructions for keeping your HP All-in-One in top
working condition. Perform these simple maintenance procedures as necessary.

Clean the HP All-in-One

To ensure that your copies and scans remain clear, you might need to clean the glass
and lid backing. You might also want to dust the exterior of the HP All-in-One.

Clean the glass

Dirty glass from fingerprints, smudges, hair, and dust slows down performance and
affects the accuracy of features such as Fit to Page.

1. Turn off the HP All-in-One, unplug the power cord, and raise the lid.

2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive
glass cleaner.

Caution Do not use abrasives, acetone, benzene, or carbon

tetrachloride on the glass; they can damage it. Do not place or spray liquid
directly on the glass; the liquid might seep under the glass and damage
the device.

3. Dry the glass with a chamois or cellulose sponge to prevent spotting.

Clean the lid backing

Minor debris can accumulate on the white document backing located underneath the
lid of the HP All-in-One.

1. Turn off the HP All-in-One, unplug the power cord, and raise the lid.

2. Clean the white document backing with a soft cloth or sponge slightly moistened
with a mild soap and warm water.

3. Wash the backing gently to loosen debris. Do not scrub the backing.

4. Dry the backing with a chamois or soft cloth.

Caution Do not use paper-based wipes, as these might scratch the

backing.

5. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing)
alcohol, and wipe the backing thoroughly with a damp cloth to remove any
residual alcohol.

Caution Be careful not to spill alcohol on the glass or painted parts of the

HP All-in-One, as this might damage the device.

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Clean the exterior

Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off
the case. The interior of the HP All-in-One does not require cleaning. Keep fluids
away from the control panel and the interior of the HP All-in-One.

Caution To avoid damage to painted parts of the HP All-in-One, do not use

alcohol or alcohol-based cleaning products on the control panel, lid, or other
painted parts of the device.

Check the estimated ink levels

You can easily check the ink supply level to determine how soon you might need to
replace a print cartridge. The ink supply level shows an estimate of the amount of ink
remaining in the print cartridges.

Tip You can also print a self-test report to see if your print cartridges might

need to be replaced. For more information, see Print a self-test report.

To check the ink levels from the control panel

➔

Look for two icons at the bottom of the color graphics display that represent the
levels of ink remaining in the two installed print cartridges.

– A green icon represents an estimate of the amount of ink remaining in the tri-

color print cartridge.

– A black icon represents an estimate of the amount of ink remaining in the

black print cartridge.

– An orange icon represents an estimate of the amount of ink remaining in the

photo print cartridge.

If you are using an print cartridge containing non-HP ink, a question mark
appears instead of the ink drop in the icon for that cartridge. The HP All-in-One
cannot detect the amount of ink remaining in print cartridges that contain non-HP
ink.

HP recommends that you use genuine HP print cartridges. Genuine HP print
cartridges are designed and tested with HP printers to help you easily produce
great results, time after time.

Note HP cannot guarantee the quality or reliability of non-HP ink. Printer

service or repairs required as a result of printer failure or damage
attributable to the use of non-HP ink will not be covered under warranty.

If an icon shows a hollow ink drop, the print cartridge represented by that color
icon has very little ink remaining and will need to be changed soon. Replace the
print cartridge when the print quality starts to degrade.
For more information on the ink level icons on the color graphics display, see

Color graphics display icons.

You can also check the estimated amount of ink remaining in your print cartridges
from the computer. If you have a USB connection between your computer and the

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90 HP Photosmart 2570 All-in-One series

HP All-in-One, see the onscreen HP Image Zone Help for information on checking
the ink levels from the Printer Toolbox.

Print a self-test report

If you are experiencing problems with printing, print a self-test report before you
replace the print cartridges. This report provides useful information on several aspects
of your device, including your print cartridges.

1. Load letter, A4, or legal unused plain white paper into the paper tray.

2. Press Setup to display the Setup Menu.

3. Press

4. Press

The HP All-in-One prints a self-test report, which might indicate the source of the
printing problem.

5. Make sure the test patterns are even and show a complete grid.
If more than a few lines in a pattern are broken, this might indicate a problem with

the nozzles. You might need to clean the print cartridges. For more information,
see Clean the print cartridges.

6. Make sure the lines of color extend across the page.
If the black line is missing, faded, streaked, or shows lines, this might indicate a
problem with the black or photo print cartridge in the right slot.
If any of the remaining three lines are missing, faded, streaked, or show lines, this
might indicate a problem with the tri-color print cartridge in the left slot.

7. Make sure the color blocks have even consistency and are representative of the
colors listed below.

You should see cyan, magenta, yellow, violet, green, and red color blocks.
If color blocks are missing, or if a block of color is muddy or does not match the

label indicated below the block, this might indicate that the tri-color print cartridge
is out of ink. You might need to replace the print cartridge. For more information
on replacing print cartridges, see Replace the print cartridges.

8. Check the color blocks and lines of color for streaking or white lines.
Streaks might indicate clogged nozzles or dirty contacts. You might need to clean

the print cartridges. For more information on cleaning the print cartridges, see

Clean the print cartridges. Do not clean with alcohol.

until Print Report is highlighted, then press OK.

until Self-Test Report is highlighted, then press OK.

Note For examples of test patterns, lines of color, and color blocks from

normal and malfunctioning print cartridges, see the onscreen HP Image Zone

Help that came with your software.

Work with print cartridges

To ensure the best print quality from your HP All-in-One, you will need to perform
some simple maintenance procedures. This section provides guidelines for handling
the print cartridges and instructions for replacing, aligning, and cleaning the print
cartridges.

Handle the print cartridges

Before you replace or clean a print cartridge, you should know the part names and
how to handle the print cartridges.

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1 Copper-colored contacts

2 Plastic tape with pink pull tab (must be removed before installing)

3 Ink nozzles under tape

Hold the print cartridges by their black plastic sides, with the label on top. Do not
touch the copper-colored contacts or the ink nozzles.

Replace the print cartridges

When the ink level for the print cartridge is low, a message appears on the color
graphics display.

When you receive a low-ink warning message on the color graphics display, make
sure you have a replacement print cartridge available. You should also replace the
print cartridges when you see faded text or if you experience print quality issues
related to the print cartridges.

To find out the reorder number for all the print cartridges that your HP All-in-One
supports, see Order print cartridges. To order print cartridges for your HP All-in-One,
go to www.hp.com/learn/suresupply. If prompted, choose your country/region, follow

Maintain your HP All-in-One

the prompts to select your product, and then click one of the shopping links on the
page.

Caution Be careful not to drop the print cartridges. This can damage them,

making them unusable.

Note You can also check the ink levels by using the HP Solution Center that

came with the HP Image Zone software on your computer. For more
information, see Check the estimated ink levels.

Tip You can also use these instructions to replace the black print cartridge

with a photo print cartridge for printing high-quality color photos.

92 HP Photosmart 2570 All-in-One series

To replace the print cartridges

1. Make sure the HP All-in-One is on.

Caution If the HP All-in-One is off when you lift the print-carriage access

door to access the print cartridges, the HP All-in-One will not release the
cartridges for changing. You might damage the HP All-in-One if the print
cartridges are not docked safely on the right side when you try to remove
them.

2. Open the print-carriage access door by lifting from the front center of the device,
until the door locks into place.

The print carriage moves to the far right side of the HP All-in-One.

1 Print-carriage access door

2 Print carriage

3. Wait until the print carriage is idle and silent, and then lightly press down on a
print cartridge to release it.

If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.

If you are replacing the black or photo print cartridge, remove the print cartridge
from the slot on the right.

1 Print cartridge slot for the tri-color print cartridge

2 Print cartridge slot for the black and photo print cartridges

4. Pull the print cartridge toward you out of its slot.

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5. If you are removing the black print cartridge in order to install the photo print
cartridge, store the black print cartridge in the print cartridge protector. For more
information, see Use the print cartridge protector.
If you are removing the print cartridge because it is low or out of ink, recycle the
print cartridge. The HP Inkjet Supplies Recycling Program is available in many
countries/regions, and lets you recycle used print cartridges free of charge. For
more information, go to the following website:

www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html

6. Remove the new print cartridge from its packaging and, being careful to touch
only the black plastic, gently remove the plastic tape by using the pink pull tab.

1 Copper-colored contacts

2 Plastic tape with pink pull tab (must be removed before installing)

3 Ink nozzles under tape

Caution Do not touch the copper-colored contacts or ink nozzles.

Touching these parts can result in clogs, ink failure, and bad electrical
connections.

7. Slide the new print cartridge forward into the empty slot. Push the print cartridge
forward until it clicks into place.

If the print cartridge you are installing has a white triangle on its label, slide the
print cartridge into the slot on the left. The label for the slot is green with a solid
white triangle.
If the print cartridge you are installing has a white square or a white pentagon on
its label, slide the print cartridge into the slot on the right. The label for the slot is
black with a solid white square and a solid white pentagon.

Maintain your HP All-in-One

94 HP Photosmart 2570 All-in-One series

8. Close the print-carriage access door.

Use a photo print cartridge

You can optimize the quality of the color photos you print and copy with your HP All-in­One by purchasing a photo print cartridge. Remove the black print cartridge and insert
the photo print cartridge in its place. With the tri-color print cartridge and photo print
cartridge installed, you have a six-ink system, which provides enhanced quality color
photos.

When you want to print regular text documents, swap the black print cartridge back in.
Use a print cartridge protector to keep your print cartridge secure when it is not being
used.

● For more information on purchasing a photo print cartridge, see Order print

cartridges.

● For more information on replacing print cartridges, see Replace the print cartridges.

● For more information on using the print cartridge protector, see Use the print

cartridge protector.

Use the print cartridge protector

In some countries/regions, when you purchase a photo print cartridge, you might also
receive a print cartridge protector. In other countries/regions, a print cartridge
protector comes in the box with your HP All-in-One. If neither your print cartridge nor
your HP All-in-One came with a print cartridge protector, you can order one from HP
Support. Go to www.hp.com/support.

The print cartridge protector is designed to keep a print cartridge secure and prevent it
from drying out when it is not being used. Whenever you remove a print cartridge from
the HP All-in-One with the intention of using it again later, store it in the print cartridge
protector. For example, store the black print cartridge in a print cartridge protector if

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Chapter 12

you are removing it so you can print high-quality photos with the photo and tri-color
print cartridges.

To insert a print cartridge into the print cartridge protector

➔

Slide the print cartridge into the print cartridge protector at a slight angle and snap
it securely into place.

To remove the print cartridge from the print cartridge protector

➔

Press down and back on the top of the print cartridge protector to release the
print cartridge, then slide the print cartridge out of the print cartridge protector.

Align the print cartridges

The HP All-in-One prompts you to align cartridges every time you install or replace a
print cartridge. You can also align the print cartridges at any time from the control
panel or by using the HP Image Zone software on your computer. Aligning the print
cartridges ensures high-quality output.

Use this feature when the self-test report shows streaking or white lines through any
of the blocks of color.

If you still have print quality problems after aligning the printer, try cleaning the print
head using the procedure described in Clean the print cartridges. If print quality
problems persist after aligning and cleaning, contact HP customer support.

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96 HP Photosmart 2570 All-in-One series

To align the printer from the control panel

1. Load letter or A4 unused plain white paper into the paper tray.

Note If you have colored paper loaded in the input tray when you align

the print cartridges, the alignment will fail. Load unused plain white paper
into the input tray, and then try the alignment again.

2. Press Setup.

3. Press

4. Press
The HP All-in-One prints a test page, aligns the print head, and calibrates the
printer. Recycle or discard the page.

For information on aligning the printer by using the HP Image Zone software that
came with your HP All-in-One, see the onscreen HP Image Zone Help.

until Tools is highlighted, then press OK.
until Align Printer is highlighted, then press OK.

Clean the print cartridges

Use this feature when the self-test report shows streaking or white lines through any
of the lines of color. Do not clean print cartridges unnecessarily, as this wastes ink
and shortens the life of the print cartridges.

To clean the print cartridges from the control panel

1. Load letter or A4 unused plain white paper into the paper tray.

2. Press Setup.

3. Press

4. Press

The HP All-in-One prints a page that you can recycle or discard.
If copy or print quality still seems poor after you clean the print cartridges, try
cleaning the print cartridge contacts before replacing the affected print cartridge.

For information on cleaning the print cartridge contacts, see Clean the print

cartridge contacts. For information on replacing the print cartridges, see Replace
the print cartridges.

until Tools is highlighted, then press OK.

until Clean Print Cartridge is highlighted, then press OK.

For information on cleaning the print cartridges by using the HP Solution Center
software that came with your HP All-in-One, see the onscreen HP Image Zone Help
that came with your software.

Clean the print cartridge contacts

Clean the print cartridge contacts only if you get repeated messages on the color
graphics display prompting you to check a print cartridge after you already have
cleaned or aligned the print cartridges.

Before cleaning the print cartridge contacts, remove the print cartridge and verify that
nothing is covering the print cartridge contacts, then reinstall the print cartridge. If you
continue to get messages to check the print cartridges, clean the print cartridge
contacts.

Make sure you have the following materials available:

● Dry foam rubber swabs, lint-free cloth, or any soft material that will not come
apart or leave fibers.

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