Hp PHOTOSMART240 User Manual

hp photosmart

240 series

reference guide
reference guide
reference guide

language 1 contents

1 welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

find more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

what’s in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

printer overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

front of the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

back of the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

indicator lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

printer menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

printer menu structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

paper information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

load paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

print cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

install or replace the print cartridge . . . . . . . . . . . . . . . . . . 9

remove the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . 10

2 print photos from a memory card . . . . . . . . . . . . . . . . . . 11

supported memory cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

insert a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

decide which photos to print. . . . . . . . . . . . . . . . . . . . . . . . . 13

view photos on the printer’s LCD screen. . . . . . . . . . . . . . . 13

print a photo index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

select photos to print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

select a photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

deselect a photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

deselect all photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

print photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

print individual photos . . . . . . . . . . . . . . . . . . . . . . . . . . 15

print more than one copy of a photo. . . . . . . . . . . . . . . . . 16

print different photo layouts . . . . . . . . . . . . . . . . . . . . . . . 16

print a continuous range of photos . . . . . . . . . . . . . . . . . . 17

print all photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

print new photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

print borderless photos . . . . . . . . . . . . . . . . . . . . . . . . . . 18

print video clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

print camera-selected photos . . . . . . . . . . . . . . . . . . . . . . 19

enhance your photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

crop a photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

adjust the photo brightness . . . . . . . . . . . . . . . . . . . . . . . 21

add frames to your photos. . . . . . . . . . . . . . . . . . . . . . . . 22

change the photo color effect. . . . . . . . . . . . . . . . . . . . . . 22

change printer preferences. . . . . . . . . . . . . . . . . . . . . . . . . . 23

language 1

reference guide i

language 1

solve printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

maintain your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

clean the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . 24

3 installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . 25

Windows PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4 support and specifications . . . . . . . . . . . . . . . . . . . . . . . 27

support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

hp support by phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

hardware services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

software services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

software updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

software distribution centers . . . . . . . . . . . . . . . . . . . . . . 33

limited warranty statement. . . . . . . . . . . . . . . . . . . . . . . . . . 33

regulatory notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

environmental statements. . . . . . . . . . . . . . . . . . . . . . . . . . . 35

protecting the environment . . . . . . . . . . . . . . . . . . . . . . . 35

plastics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

material safety data sheets . . . . . . . . . . . . . . . . . . . . . . . 35

recycling program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

copyrights and trademarks . . . . . . . . . . . . . . . . . . . . . . . . . 36

hp photosmart 240 seriesii

welcome

1

Thank you for purchasing an HP Photosmart 240 Series printer! With your new,
compact photo printer, you can print beautiful photos quickly and easily with or
without a computer. Because it is portable and lightweight, you can even take
your printer with you on vacations and to family gatherings and social events to
instantly print and share photos with family and friends.

find more information

Your new printer comes with the following documentation to help you get started
and get the most out of your printer:

• Setup Guide — The HP Photosmart Setup Guide contains quick and easy

instructions to help you set up your printer and print your first photo.

• Reference Guide — The HP Photosmart 240 Series Reference Guide is the

booklet you are reading. The Reference Guide provides an overview of
your printer, selected installation troubleshooting information, selected
printer specifications, warranty information, and support information.

• HP Photosmart Printer Help — The HP Photosmart Printer Help describes in

detail how to use each feature of your new printer. The Printer Help
includes information about printer care and maintenance, transporting
your printer, printing and saving photos using your computer, advanced
troubleshooting, and error messages.

language 1

After you have installed the HP Photosmart printer software on your
computer, you can view and print the HP Photosmart Printer Help.

view the hp photosmart printer help

– Windows PC: From the Start menu, select Programs (in Windows XP,

select All Programs); Hewlett-Packard; Photosmart 140, 240, 7200,

7600, 7700, 7900 series; Photo & Imaging Director. From the Photo &
Imaging Director, click Help.

– Macintosh: Insert the HP Photosmart CD. In the User Docs folder, select

your language, then double-click the photosmart 240 series.html file.

print the hp photosmart printer help

– Windows PC: Click Print in the top navigation bar of the HP Photosmart

Printer Help window.

– Macintosh: Click in the frame you want to print. From the File menu,

select Print, or click Print in the top navigation bar of the browser.

reference guide 1

chapter 1

what’s in the box

1

language 1

2

5

7

6

4

3

Your printer box contains the following items:

1 The HP Photosmart 240 Series printer

2 The HP Photosmart 240 Series Setup Guide

3 The HP Photosmart 240 Series Reference Guide

4 The HP Photosmart 240 Series printer software CD (some countries/regions

may have more than one CD)

5 Sample photo paper and index cards

6 The HP #57 tri-color print cartridge

7 A power supply (power supplies may vary in appearance or have an

additional power cord)

Note: Contents may vary by country and region.

2

hp photosmart 240 series

printer overview

l

l

welcome

front of the printer

Paper tray door

Open this door to load paper
or insert a memory card

Memory card slots

For more information, see
insert a memory card on
page 12

Paper width guide

Adjust this guide to fit close
to the edge of the paper in
the paper tray

pane

Contro

For more information, see

control panel on page 5

Print cartridge door

Open this door to change
the print cartridge

Output guide

Load paper underneath
the output guide (printed
output will rest on top of
this guide)

Paper tray

Load paper in this tray
for printing

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reference guide

3

chapter 1

S

d ligh

back of the printer

language 1

Rear paper slot

During printing, the printer
pushes the paper partially
through this slot and then pulls
it back through to the front of
the printer

Note: Place the printer on a flat, stable
surface with the back of the printer at least
10 inches (250 mm) away from any
obstruction to allow space for the paper to
move through the printer during printing.
Make sure the power cord and USB cable
do not block the rear paper path.

B port

U

Use this port to connect the
printer to your computer or
to an HP direct-printing
digital camera

Power cord connection

Use this port to connect the
power cord included with
the printer

indicator lights

On/Attention light
On (Green)

The power is on

Off

The printer is in
power-save mode

Blinking (Green)

The printer is busy

Blinking (Red)

The printer requires
attention

Memory car
On

The memory card is
inserted correctly

Off

No memory card is
inserted

Blinking

Information is being
transmitted between
the memory card and
the printer or computer

t

4

hp photosmart 240 series

control panel

welcome

N

O

Press this button to turn on
the printer or put it into
power save mode

AVE

S

Press this button
to save photos
from a memory
card to your
computer

ENU

M

Press this button
to view the
printer menu

ZOOM +/ZOOM –

Press Zoom + to enter Zoom
mode, or press Zoom – to enter
9-up view mode and view nine
photos on the printer’s LCD
screen at a time

printer menu

LCD screen

Use this screen to view your
photos and menu options

S

ELECT PHOTOS

Use the arrows to
scroll through the
photos on a memory
card, scroll through
the menu options, or
position the crop box

RINT

P

Press this button to print
selected photos from a
memory card

OK

Press this button to
select the current
photo, to answer
questions on the LCD
screen, or to select
menu options

C

ANCEL

Press this button to
deselect photos, to
exit a menu, or to
stop an action you
have requested

COPIES

Press this button to
select the number
of copies you want
to print

language 1

reference guide

Press the MENU button on the printer’s control panel to access the printer menu.

To navigate the printer menu:

•Press the S

ELECT PHOTOS  or  button to scroll through the menu options

displayed on the printer’s LCD screen.

•Press the OK button to open a menu or select an option.

•Press the C

ANCEL button to return to the previous menu.

5

language 1

chapter 1

printer menu structure

Top level menu Submenus/options Additional submenus/options

Change layout Select Layout:

• 1 photo

• 2 photos

• 4 photos

Print special Print all

Print range Select beginning of range:

Select end of range:

Print new

Print index

Enhance image Photo brightness (select –3 to +3; no change is 0)

Add frame Select pattern:

Select color:

Add color effect Choose color effect:

•Black & white

•Sepia

•Antique

• No effect (default)

Tools Slide show

Print quality Print quality:

Print test page

Clean cartridge Continue to second level cleaning?

Calibrate printer

Preferences After printing After printing, deselect all photos:

# of copies Set default number of copies:

• Best (default)

•Normal

Continue to third level cleaning?

•Always

•Never

•Ask (default)

(select 1 to 99; default is 1)

6

hp photosmart 240 series

welcome

Top level menu Submenus/options Additional submenus/options

Preferences

(continued from
previous page)

Photo layout Set default photo layout:

•Ask (default)

•1 photo

• 2 photos

• 4 photos

Video print Set default video print frames:

• 9 per page (default)

•16 per page

•25 per page

Add date/time Date/time stamp:

• Date and time

• Date only

• Off (default)

Borderless Turn borderless printing:

•On (default)

•Off

Exif printing Turn Exif printing:

• On (default)

•Off

Improve contrast Turn improve contrast:

•On (default)

•Off

Extend colors Turn extend colors:

•On

• Off (default)

Camera selections Unmark camera selected photos:

•Always

•Never

•Ask (default)

Restore defaults Restore original factory preferences:

•Yes

•No

Language Select language:

Select country/region:

language 1

reference guide

For detailed information about each of the options listed in the printer menu, see
the HP Photosmart Printer Help. For information about viewing the Printer Help,
see view the hp photosmart printer help on page 1.

7

chapter 1

paper information

Type Size Purpose

language 1

Photo paper 4 x 6 inches (10 x 15 cm) Printing photos

You can print on photo paper, plain paper, or index cards. Your printer supports
the following paper types and sizes:

Photo paper with tab 4 x 6 inches with 0.5 inch tab (10 x

15 cm with 1.25 cm tab)

Index cards 4 x 6 inches (10 x 15 cm) Printing drafts, calibration pages,

Hagaki cards 4 x 5.5 inches (100 x 140 mm) Printing photos

A6 cards 4.13 x 5.8 inches (105 x 148 mm) Printing photos

L-size cards 3.5 x 5 inches (90 x 127 mm) Printing photos

L-size cards with tab 3.5 x 5 inches with 0.5 inch tab (90

x 127 mm with 12.5 mm tab)

Printing borderless photos

and test pages

Printing borderless photos

load paper

1 Open the paper tray door.

2 Place a stack of paper on the paper tray and slide it underneath the output

guide.

– The printer prints on the side of the paper that is facing up. If you are

using photo paper, load the paper with the glossy side up. If you are

using tabbed paper, load the paper into the paper tray so the tab

feeds into the printer first.

– Load 10 to 20 sheets of photo paper or index cards.

– Use one type and size of paper at

a time. Do not mix paper types or

sizes in the paper tray.

3 Move the paper width guide on the

paper tray to fit close to the left edge
of the paper without bending the
paper. This helps the paper feed
straight into the printer.

Tip: With paper other than HP
premium plus photo paper, you may
experience paper feeding or ejecting
problems. Try loading fewer sheets of
paper at a time and make sure the
edges of the paper stack are lined up.

8

hp photosmart 240 series

Output guidePaper width guide

print cartridge information

welcome

Your HP Photosmart 240 Series printer can print color and black and white
photos. HP provides two types of print cartridges so you can choose the best print
cartridge for your project.

For the highest quality photos, follow these guidelines:

To print... Use...

Color photos HP #57 (C6657A) tri-color print cartridge

Black and white photos HP #59 (C9359A) photo gray print cartridge

(available Fall 2003)

Caution! Check that you are using the correct print cartridge. Also, note that
HP does not recommend modifying or refilling HP print cartridges. Damage
that results from modifying or refilling HP print cartridges is not covered by
HP’s warranty.

install or replace the print cartridge

1 If the printer is off, press the ON button on the printer’s control panel.

2 Take the new print cartridge out of its

package and pull the tab to remove
the plastic tape. Be sure to install the
print cartridge immediately after
removing the tape; ink nozzles
exposed longer than one minute may
dry out and cause printing problems
later. Once the tape is removed, do
not attempt to replace it.

Caution! Do not touch the ink nozzles
or the copper contacts on the print
cartridge. Touching these parts may
cause the print cartridge to fail.

language 1

Copper contacts

Ink nozzles

reference guide

3 Open the print cartridge door.

Note: For instructions on removing
a print cartridge, see remove the
print cartridge on page 10.

Note: The red On/Attention light

flashes when the print cartridge
door is open.

9

language 1

chapter 1

4 Place the print cartridge in the print

cartridge cradle with the copper
contacts facing toward the inside of
the printer and the ink nozzles
facing down.

5 Push the print cartridge into the print

cartridge cradle until you feel it
snap into place.

Copper contacts

6 Close the print cartridge door.

After you install a new print
cartridge, a message appears on
the printer’s LCD screen asking you
to load plain paper. Load an index
card in the paper tray, then press
the OK button. The printer
automatically calibrates the new
print cartridge and prints a
calibration page.

Calibration page

• The check marks verify that the print cartridge is
installed correctly and functioning properly.

• If an “x” appears to the left of any of the bars,
calibrate the print cartridge again using the
Calibrate Printer option under Tools in the printer
menu. If the “x” still appears, replace the print
cartridge.

remove the print cartridge

1 Open the print cartridge door.

2 Push down and pull outward on the top of the

print cartridge to unsnap it from the print
cartridge cradle.

Remove the print cartridge from the printer.

3 If there is ink in the print cartridge, place the

cartridge in a print cartridge protector for
storage. If the print cartridge is empty, discard
or recycle the print cartridge. For information
about recycling print cartridges, go to www.hp.com/recycle.

10

hp photosmart 240 series

print photos from a memory card

2

It’s easy to print high-quality photos for yourself, family, and friends. If your
digital camera uses a memory card to store photos, you can insert the memory
card into the printer to print your photos. Messages on the printer’s LCD screen
guide you through the process—you don’t have to turn on your computer or even
have your printer connected to a computer!

Note: You can also print photos using your computer. For more information,
see the HP Photosmart Printer Help. For information about viewing the
Printer Help, see view the hp photosmart printer help on page 1.

supported memory cards

Your HP Photosmart printer can read the following memory cards:

• CompactFlash

• MultiMediaCard

• Secure Digital

•SmartMedia

•Sony® Memory Sticks

•xD-Picture Card

™

™

™

™

language 1

Association (CFA) certified Type I and II

™

These cards are manufactured by several vendors and are available in a variety
of storage capacities. You can purchase memory cards where you purchased
your digital camera or at most computer supply stores.

Caution! Using any other type of memory card may damage the memory
card and the printer.

SmartMedia

Secure Digital

reference guide 11

CompactFlash
Type I and II

MultiMediaCard

Sony Memory Stick

xD-Picture Card

chapter 2

supported image file formats

You can print photos from JPEG and uncompressed TIFF image files directly from
the memory card. If your digital camera supports other file formats, save the files
to your computer and print them using a software application. For more
information, see the HP Photosmart Printer Help. For information about viewing
the Printer Help, see view the hp photosmart printer help on page 1.

language 1

insert a memory card

After you take pictures with your digital camera, remove the memory card from
the camera and insert it into your printer. When the memory card is inserted
correctly, the memory card light blinks and then remains solid.

To insert a memory card:

1 Remove any memory cards that are already inserted into any of the

2 Find the correct slot for your memory card.

Caution! Do not pull out the memory card while the memory card light is

blinking. Removing a memory card while it is being accessed may damage
the printer or the memory card, or corrupt the information on the memory
card.

memory card slots.

CompactFlash SmartMedia/xD-Picture Card

MultiMediaCard/Secure Digital Sony Memory Stick

Memory card light

Note: If you are using a Sony Memory Stick Duo memory card, attach the
adapter that came with the memory card before you insert it into the
printer’s memory card slot.

3 Insert the memory card into the appropriate memory card slot with the

copper contacts down or the metal pinholes facing toward the printer.

Caution! Inserting the memory card any other way may damage the
memory card or the printer.

Note: If you insert a SmartMedia memory card upside down, the red On/
Attention light will begin blinking. Remove the memory card and reinsert it
properly.

12

hp photosmart 240 series

4 Gently push the memory card into the printer until it stops. The memory

card may not insert all the way into the printer. Forcing the memory card
into the printer too far may damage the memory card or the printer.

The printer reads the memory card and briefly displays how many photos
and video clips were found on the card.

Note: If you used your digital camera to select photos on the memory card,
a message appears on the printer’s LCD screen asking if you want to print
camera-selected photos. For more information, see print camera-selected

photos on page 19.

decide which photos to print

You can decide which photos to print by viewing the photos on the printer’s LCD
screen or by printing a photo index.

view photos on the printer’s LCD screen

1 Insert a memory card into the printer’s memory card slot. For more

information, see insert a memory card on page 12.

2 If you have not changed the default photo layout in the printer preferences,

you will be asked to select a layout for your photos. Press the S
P

HOTOS  or  button to highlight the photo layout you want to print—1,

2, or 4 photos per page—then press the OK button. For more information
about changing the printer preferences, see change printer preferences on
page 23.

print photos from a memory card

language 1

ELECT

The first photo on the memory card appears on the printer’s LCD screen.

3 You can view the photos on the memory card in two ways:

– To view the photos one at a time — Press the S

button to navigate through the photos.

– To view nine photos at a time — Press the ZOOM – button to enter 9-up

view mode. Use the arrows on the S
through the photos. To exit 9-up view mode and return to viewing one
photo at a time, press the Z

Tip: To move quickly through the photos, press and hold the arrows on the

ELECT PHOTOS button. When you reach the last photo in either direction,

S

the printer cycles back to the first or last photo and continues.

print a photo index

A photo index shows thumbnail views and index numbers for all the photos
stored on the memory card, up to a maximum of 2000 photos. The photos print
in the order in which they are stored on the memory card, with up to 28 photos
per page. For information about printing a photo index, see the HP Photosmart
Printer Help. For information about viewing the Printer Help, see view the hp
photosmart printer help on page 1.

ELECT PHOTOS  or 

ELECT PHOTOS button to navigate

OOM + button.

reference guide

13

chapter 2

select photos to print

You can select one or more photos to print using the printer’s control panel.

select a photo

language 1

1 Insert a memory card into the printer’s memory card slot. For more

information, see insert a memory card on page 12.

2 Press the S

ELECT PHOTOS  or  button to highlight the photo layout you

want to print—1, 2, or 4 photos per page—then press the OK button.

The first photo on the memory card appears on the printer’s LCD screen.

3 Press the SELECT PHOTOS  or  button to navigate to the photo you want

to select.

Tip: To move quickly through the photos, press and hold the S

HOTOS  or  button.

P

ELECT

4 When the photo you want to select appears on the printer’s LCD screen,

press the OK button to select it.

A small printer icon appears on the printer’s LCD screen in the
bottom left corner of the photo to indicate that the photo has
been selected. The default number of copies and an icon
showing the current photo layout also appear at the bottom of the photo. In
addition, a green crop box is displayed around the photo to indicate the
portion of the photo that will be printed.

5 To select additional photos to print, repeat steps 3 and 4.

To select a photo in 9-up view mode:

1 Press the Z

OOM – button to enter 9-up view mode. (In 9-up view mode, 9

photos appear on the printer’s LCD screen at a time.)

14

2 Use the arrows on the S

ELECT PHOTOS button to navigate through the

photos.

Tip: To move quickly through the photos, press and hold the arrows on the

ELECT PHOTOS button.

S

3 When the photo you want to select appears highlighted on the printer’s

LCD screen, press the OK button to select it.

A small printer icon appears on the printer’s LCD screen in the bottom left
corner of the photo to indicate that the photo has been selected.

4 To select additional photos to print, repeat steps 2 and 3.

Note: To exit 9-up view mode and return to viewing one photo at a time,

press the Z

OOM + button.

hp photosmart 240 series

deselect a photo

print photos from a memory card

deselect all photos

print photos

print individual photos

•Press the SELECT PHOTOS  or  button to display the photo you want to
deselect, then press the C

ANCEL button.

• In 9-up view mode, use the arrows on the SELECT PHOTOS button to
highlight the photo you want to deselect, then press the C

ANCEL button.

The printer deselects the photo and discards any changes you made to that
photo’s print settings—number of copies, cropping, brightness, decorative
frame, or color effect.

Note: Deselecting photos does not delete them from the memory card.

1 To deselect all selected photos, press the CANCEL button until the printer

asks if you want to deselect all photos.

2 Press the S

ELECT PHOTOS  button to highlight Yes, then press the OK

button.

You can print the photos stored on a memory card using your printer’s control
panel. Printing photos from a memory card is easy—just insert the memory card
into the printer, make your selections, and press the P

RINT button.

1 Insert a memory card into the printer’s memory card slot. For more

information, see insert a memory card on page 12.

language 1

reference guide

2 Press the S

ELECT PHOTOS  or  button to highlight the photo layout you

want to print—1, 2, or 4 photos per page—then press the OK button.

The first photo on the memory card appears on the printer’s LCD screen.

3 Press the SELECT PHOTOS  or  button to navigate through the photos.

4 When a photo you want to print appears on the printer’s LCD screen, press

the OK button to select it.

5 To select additional photos, press the S

ELECT PHOTOS  or  button until

another photo you want to print appears on the printer’s LCD screen. Press
the OK button to select the photo.

6 When you have selected all the photos you want to print, press the P

RINT

button to begin printing.

Note: If you press the C

ANCEL button during printing, the printer stops

printing, but retains your photo selections and print settings.

15

language 1

chapter 2

print more than one copy of a photo

1 Insert a memory card into the printer’s memory card slot. For more

information, see insert a memory card on page 12.

2 Press the S

want to print—1, 2, or 4 photos per page—then press the OK button.

The first photo on the memory card appears on the printer’s LCD screen.

3 Press the SELECT PHOTOS  or  button to navigate to the photo you want

to print.

4 When the photo you want to print appears on the printer’s LCD screen,

press the C

5 Press the OK button when the desired number of copies appears on the

printer’s LCD screen.

6 Press the PRINT button to begin printing.

Note: You can print a different number of copies of each selected photo by

using the COPIES + or – button as described in this section. If you do not
change the number of copies for a selected photo, the default number of
copies will print. The factory default for number of copies is one. For
information about changing the default number of copies, see change

printer preferences on page 23.

print different photo layouts

ELECT PHOTOS  or  button to highlight the photo layout you

OPIES + or – button to change the number of copies to print.

The photo layout is a global setting—it applies to all the photos you print. When
you view a selected photo on the printer’s LCD screen, the current photo layout—
1, 2, or 4 photos per page—is indicated by an icon in the bottom right corner
of the LCD screen.

When you first insert a memory card into the printer’s memory card slot, a
message appears on the printer’s LCD screen asking you to select the photo
layout. You can also change the photo layout at any time by using the MENU
button on the printer’s control panel.

To change the photo layout:

1 Press the M

ENU button on the printer’s control panel.

2 Press the SELECT PHOTOS  button until Change layout is highlighted on

the printer’s LCD screen. Press the OK button.

3 Press the S

ELECT PHOTOS  or  button to highlight the photo layout you

want to print—1, 2, or 4 photos per page—then press the OK button.

The changed photo layout will apply to all photos you print until you choose a
different photo layout by using the printer menu or until you remove the memory
card from the printer. When the memory card is removed, the photo layout
returns to the printer’s default photo layout. The printer’s factory setting for the
default photo layout is to ask you to select a layout each time you insert a
memory card. For information about changing the default photo layout, see
change printer preferences on page 23.

16

hp photosmart 240 series

print a continuous range of photos

print photos from a memory card

You can print a continuous range of the photos stored on the memory card.

1 Insert a memory card into the printer’s memory card slot. For more

information, see insert a memory card on page 12.

2 Press the S

ELECT PHOTOS  or  button to highlight the photo layout you

want to print—1, 2, or 4 photos per page—then press the OK button.

3 When the first photo on the memory card appears on the printer’s LCD

screen, press the M

4 Press the S

ELECT PHOTOS  button until Print special is highlighted on the

ENU button on the printer’s control panel.

printer’s LCD screen. Press the OK button.

5 Press the S

ELECT PHOTOS  button until Print range is highlighted on the

printer’s LCD screen. Press the OK button.

6 Press the S

ELECT PHOTOS  or  button until the first photo you want to

print appears in the left box on the printer’s LCD screen. Press the OK
button to select this photo as the beginning of the range of photos you
want to print.

The arrows move to the photo in the right box on the printer’s LCD screen
and you are asked to select the photo at the end of the range.

7 Press the S

ELECT PHOTOS  or  button until the last photo you want to

print appears in the right box on the printer’s LCD screen. Press the OK
button to select this photo as the end of the range of photos you want to
print.

The printer’s LCD screen displays the selected range of photos.

language 1

print all photos

reference guide

8 Press the P

RINT button to begin printing.

You can choose to print all the photos on your memory card at once.

1 Insert a memory card into the printer’s memory card slot. For more

information, see insert a memory card on page 12.

2 Press the SELECT PHOTOS  or  button to highlight the photo layout you

want to print—1, 2, or 4 photos per page—then press the OK button.

3 When the first photo on the memory card appears on the printer’s LCD

screen, press the M

4 Press the S

ELECT PHOTOS  button until Print special is highlighted on the

ENU button on the printer’s control panel.

printer’s LCD screen. Press the OK button.

5 Press the SELECT PHOTOS  button until Print all is highlighted on the

printer’s LCD screen. Press the OK button.

The first and last photos stored on the memory card appear on the printer’s
LCD screen.

6 Press the P

RINT button to begin printing all photos, or press the CANCEL

button to cancel the operation and return to the previous menu.

17

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chapter 2

print new photos

You can choose to print all the “new” photos on your memory card. “New”
photos are photos that haven’t previously been printed from the printer’s control
panel.

Each time you insert a memory card into the printer’s memory card slot and print
photos using the printer’s control panel, the printer tags the photos so that the
next time you insert the same memory card, the printer will remember that the
photos have already been printed. If you take new photos and store them on that
same memory card, when you insert the memory card into the printer’s memory
card slot you will have the option to select the new photos you have taken since
you last inserted the memory card.

Note: If you print or modify your photos using a computer, the tags placed
by the printer might be removed, causing previously printed photos to be
selected as new photos.

To print the new photos on a memory card:

1 Insert a memory card into the printer’s memory card slot. For more

information, see insert a memory card on page 12.

2 Press the S

want to print—1, 2, or 4 photos per page—then press the OK button.

3 When the first photo on the memory card appears on the printer’s LCD

screen, press the M

4 Press the S

printer’s LCD screen. Press the OK button.

5 Press the S

printer’s LCD screen. Press the OK button.

The printer’s LCD screen displays the number of new photos found on the
memory card and asks if you want to continue.

6 Press the P

C

ANCEL button to cancel the operation and return to the previous menu.

print borderless photos

Your printer’s factory default setting is for borderless printing. Photos print all the
way to the edges of the paper on three sides, and the fourth side prints with a

0.5 inch (12.5 mm) white border that you can trim off. For truly borderless
photos, use photo paper with a 0.5 inch (12.5 mm) tear-off tab, such as HP
premium plus photo paper.

You can set the printer to print your photos with white borders on all four sides
by turning off the borderless printing option in the printer preferences. For more
information, see change printer preferences on page 23.

ELECT PHOTOS  or  button to highlight the photo layout you

ENU button on the printer’s control panel.

ELECT PHOTOS  button until Print special is highlighted on the

ELECT PHOTOS  button until Print new is highlighted on the

RINT button to begin printing the new photos, or press the

18

hp photosmart 240 series

print video clips

print photos from a memory card

Your printer can display and print frames from video clips recorded on a memory
card. Your printer recognizes the following video file formats: Motion JPEG AVI,
Motion JPEG Quicktime, and MPEG-1. Video clips recorded in other formats will
be ignored.

Note: Not all digital cameras allow you to record video clips.

When you insert a memory card containing a video clip into one of the
printer’s memory card slots, the printer uses the first frame of the video
clip to represent the clip on the printer’s LCD screen and in the photo
index. A small video camera icon in the top right corner of the image indicates
that the image is the first frame of a video clip rather than a photo.

You can select video clips for printing the same way that you select photos. For
more information, see select photos to print on page 14. When you print a
selected video clip, you get a video action print—9 frames from throughout the
video clip printed on one page. You can change the default number of frames
on your video action prints to 16 or 25 by changing the printer preferences. For
more information, see change printer preferences on page 23.

Note: When you select a combination of photos and video clips for
printing, the video action prints will print after the photos.

print camera-selected photos

Camera-selected photos are photos you marked for printing using your digital
camera. When you select photos using your camera, the camera creates a
Digital Print Order Format (DPOF) file that identifies which photos have been
selected for printing.

language 1

reference guide

Your printer can read the DPOF file from the memory card so you do not have to
reselect the photos to print. Review the documentation that came with your digital
camera to see if it supports camera-selected photos. Your printer supports DPOF
file format 1.1.

Note: Not all digital cameras allow you to mark your photos for printing.

When you print camera-selected photos, the printer’s control panel settings do
not apply; the settings in the DPOF file for photo layout and number of copies
override the printer’s control panel.

To print camera-selected photos from a memory card:

1 Use your digital camera to select the photos you want to print. For more

information, see the documentation that came with your camera.

2 Insert a memory card into the printer’s memory card slot. For more

information, see insert a memory card on page 12.

The printer automatically recognizes the camera-selected photos on the
memory card and displays a message asking if you want to print them.

3 To print all camera-selected photos, press the S

ELECT PHOTOS  button to

highlight Yes, then press the OK button. To ignore the selections made with
the camera, press the S

ELECT PHOTOS  button to highlight No, then press

the OK button.

19

chapter 2

language 1

enhance your photos

4 After printing the camera-selected photos, the printer asks whether you

want to unmark the camera-selected photos and delete the DPOF file. To
unmark the photos, press the SELECT PHOTOS  button to highlight Yes,
then press the OK button. To keep your selections so you can print the
same set of camera-selected photos again, press the S

ELECT PHOTOS 

button to highlight No, then press the OK button.

Note: Unmarking photos does not delete the photos from the memory card.

For information about changing the printer’s default setting for unmarking
camera-selected photos after printing, see change printer preferences on
page 23.

If you have an HP direct-printing digital camera, you can also print camera­selected photos by connecting the camera directly to the printer. For more
information, see the HP Photosmart Printer Help. For information about viewing
the Printer Help, see view the hp photosmart printer help on page 1.

The control panel on your printer is designed to make photo projects fun and
easy. You can crop your photos, adjust the brightness of your photos, and add
decorative frames and special color effects to your photos. The affordable
projects you can create are endless—just use your imagination!

Note: All of the print settings described in this section are applied to
individual photos and are discarded when you deselect the photo.

crop a photo

When you print from a memory card, you can use the printer’s control panel to
crop a photo so only your favorite portion of the photo prints.

1 Insert a memory card into the printer’s memory card slot. For more

2 Press the S

3 When the first photo on the memory card appears on the printer’s LCD

4 Press the Z

5 Press the Z

information, see insert a memory card on page 12.

ELECT PHOTOS  or  button to highlight the photo layout you

want to print—1, 2, or 4 photos per page—then press the OK button.

screen, press the S

ELECT PHOTOS  or  button to navigate to the photo

you want to crop. When the photo you want to crop appears on the
printer’s LCD screen, press the OK button to select it.

OOM + button on the printer’s control panel.

Four arrows on the printer’s LCD screen blink briefly to indicate
that you are entering Zoom mode. The print settings at the bottom
of the display are replaced by the Zoom icon and magnification
level.

Note: Make sure to press the Z

OOM + button first. If you press the ZOOM

– button first, the printer will exit Zoom mode and go to 9-up view mode. (In

9-up view mode, 9 photos appear on the printer’s LCD screen at a time.) To
return to Zoom mode for the selected photo, press the Z

OOM + button to increase the magnification level by 0.25x. The

OOM + button twice.

maximum magnification level is 5.0x.

20

hp photosmart 240 series

print photos from a memory card

Note: The crop box changes from green to yellow if printing at the selected
magnification noticeably reduces the print quality.

Note: If you increase the magnification beyond 3.0x, the photo will no
longer be magnified on the printer’s LCD screen. Instead, the crop box will
shrink to indicate that a smaller portion of the photo is being selected.

Press the Z

OOM – button to decrease the magnification level by 0.25x. The

minimum magnification level is 1.0x.

Note: If you press the ZOOM – button when the magnification level is at

1.0x, the printer will exit Zoom mode and go to 9-up view mode. (In 9-up
view mode, 9 photos appear on the printer’s LCD screen at a time.) To return
to Zoom mode for the selected photo, press the Z

OOM + button twice.

6 At any magnification level, use the arrows on the SELECT PHOTOS button to

move the crop box left, right, up, or down.

7 Press the OK button when the portion of the image you want to print is

inside the crop box.

language 1

8 Press the P

RINT button to begin printing.

adjust the photo brightness

When you print from a memory card, you can adjust the photo brightness to print
your photos lighter or darker than the originals. The brightness setting ranges
from –3 to +3. Normal brightness is 0.

1 Insert a memory card into the printer’s memory card slot. For more

information, see insert a memory card on page 12.

2 Press the SELECT PHOTOS  or  button to highlight the photo layout you

want to print—1, 2, or 4 photos per page—then press the OK button.

3 When the first photo on the memory card appears on the printer’s LCD

screen, press the S
for which you want to adjust the photo brightness. Press the OK button.

4 Press the MENU button on the printer’s control panel.

5 Press the SELECT PHOTOS  button until Enhance image is highlighted on

the printer’s LCD screen. Press the OK button.

6 Press the SELECT PHOTOS  button until Photo brightness is highlighted on

the printer’s LCD screen. Press the OK button.

7 Use the arrows on the S

brightness:

–Press the S

ELECT PHOTOS  or  button to navigate to the photo

ELECT PHOTOS button to adjust the photo

ELECT PHOTOS  or  button to increase the brightness.

reference guide

–Press the S

ELECT PHOTOS  or  button to decrease the brightness.

8 Press the OK button when you are satisfied with the brightness.

9 Press the P

RINT button to begin printing.

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chapter 2

add frames to your photos

When you print from a memory card, you can select decorative borders in
various patterns and colors and add them to print as frames around your photos.

1 Insert a memory card into the printer’s memory card slot. For more

2 Press the S

3 When the first photo on the memory card appears on the printer’s LCD

information, see insert a memory card on page 12.

ELECT PHOTOS  or  button to highlight the photo layout you

want to print—1, 2, or 4 photos per page—then press the OK button.

screen, press the S

ELECT PHOTOS  or  button to navigate to the photo

to which you want to add a frame. Press the OK button.

4 Press the M

5 Press the S

ENU button on the printer’s control panel.

ELECT PHOTOS  button until Enhance image is highlighted on

the printer’s LCD screen. Press the OK button.

6 Press the S

ELECT PHOTOS  button until Add frame is highlighted on the

printer’s LCD screen. Press the OK button.

7 Use the arrows on the S

you want to use, then press the OK button to select it.

8 Use the arrows on the SELECT PHOTOS button to highlight the frame color

you want to use, then press the OK button to select it.

The printer displays the frame around the selected photo. If you cropped
the photo before adding a frame, the frame automatically shrinks to fit
around the cropped photo.

9 Press the P

RINT button to begin printing.

change the photo color effect

When you print from a memory card, you can set the printer to change the color
effect of your prints to black and white, sepia, or antique. Photos printed in sepia
print in brown tones and look similar to photos produced in the early 1900s.
Photos printed in antique print in the same brown tones as sepia but with some
pale colors added to give the appearance that they are hand colored.

Note: These effects work best on photos taken in color using your digital
camera.

ELECT PHOTOS button to highlight the frame pattern

22

1 Insert a memory card into the printer’s memory card slot. For more

information, see insert a memory card on page 12.

2 Press the SELECT PHOTOS  or  button to highlight the photo layout you

want to print—1, 2, or 4 photos per page—then press the OK button.

3 When the first photo on the memory card appears on the printer’s LCD

screen, press the S

ELECT PHOTOS  or  button to navigate to the photo

for which you want to change the photo color effect. Press the OK button.

4 Press the M

5 Press the S

ENU button on the printer’s control panel.

ELECT PHOTOS  button until Enhance image is highlighted on

the printer’s LCD screen. Press the OK button.

hp photosmart 240 series

print photos from a memory card

6 Press the SELECT PHOTOS  button until Add color effect is highlighted on

the printer’s LCD screen. Press the OK button.

7 Press the S

ELECT PHOTOS  button until the photo color effect you want to

use is highlighted on the printer’s LCD screen, then press the OK button to
select it. You may choose from the following color effects:

–Black & white

–Sepia

–Antique

– No effect (default)

The printer displays the photo with the selected photo color effect applied.

language 1

8 Press the P

RINT button to begin printing.

change printer preferences

You can change the printer’s factory default settings to your own personal
preferences using the printer menu on the printer’s control panel. Printer
preferences are global settings—they apply to every photo you print from the
printer’s control panel. You can change the default photo layout and default
number of copies, set the printer to print borderless photos or photos with a white
border, add date/time stamps to your photos, set the printer to automatically
improve contrast and color saturation in your photos, and choose whether to
adjust your photos using Exif Print information. A complete list of available printer
preferences and their factory default settings can be found under Preferences in
printer menu structure on page 6.

You can change the printer preferences by using the following general
procedure:

1 Press the M

2 Press the S

printer’s LCD screen. Press the OK button.

3 Press the S

change is highlighted on the printer’s LCD screen. Press the OK button.

4 Press the SELECT PHOTOS  button until the desired setting is highlighted

on the printer’s LCD screen. Press the OK button.

For more information about printer preferences, see the HP Photosmart Printer
Help. For information about viewing the Printer Help, see view the hp photosmart
printer help on page 1.

ENU button on the printer’s control panel.

ELECT PHOTOS  button until Preferences is highlighted on the

ELECT PHOTOS  button until the printer preference you want to

reference guide

23

chapter 2

solve printing problems

Your HP Photosmart printer is designed to be reliable and easy to use. For
comprehensive troubleshooting information about printing photos, see the HP
Photosmart Printer Help. For information about viewing the Printer Help, see view

the hp photosmart printer help on page 1.

language 1

maintain your printer

Your HP Photosmart printer requires very little maintenance. For information
about cleaning, maintaining, storing, and transporting your printer and supplies,
see the HP Photosmart Printer Help. For information about viewing the Printer
Help, see view the hp photosmart printer help on page 1.

clean the print cartridge

If you notice white lines or single-color streaks on your photos, the print cartridge
may need to be cleaned.

1 Press the M

2 Press the S

ENU button on the printer’s control panel.

ELECT PHOTOS  button until Tools is highlighted on the

printer’s LCD screen. Press the OK button.

3 Press the S

ELECT PHOTOS  button until Clean cartridge is highlighted on

the printer’s LCD screen. Press the OK button.

4 When the printer’s LCD screen prompts you to load plain paper, load

paper in the paper tray and press the OK button. To conserve photo
paper, use plain paper or index cards. For more information, see load
paper on page 8.

The message C

LEANING PRINT CARTRIDGE... appears on the printer’s LCD

screen and the On/Attention light begins blinking. When the printer has
finished cleaning the print cartridge, it prints a test page.

5 If the test page has streaks or missing colors, the print cartridge needs to

be cleaned again. When the printer’s LCD screen displays a message
asking if you want to continue to a second level of cleaning, press the
SELECT PHOTOS  button to highlight Yes on the printer’s LCD screen, then
press the OK button. If the print quality of the test page looks good, press
the SELECT PHOTOS  button to highlight No, then press the OK button.

You can clean the cartridge up to three times. Each successive cleaning is
more thorough and uses more ink.

24

hp photosmart 240 series

installation troubleshooting

3

This chapter provides answers to frequently asked questions about installing your
HP Photosmart printer software on a Windows PC. For comprehensive
troubleshooting information about all aspects of your printer, including error
messages and Macintosh troubleshooting, see the HP Photosmart Printer Help.
For information about viewing the Printer Help, see view the hp photosmart

printer help on page 1.

Windows PC

Problem Possible cause Solution

When I connected the printer
to my computer, the Found
New Hardware Wizard
opened but did not recognize
the printer.

During installation, the system
requirements dialog box
appears, indicating that my
computer monitor’s display
resolution does not meet the
minimum system requirements.

The software did not install
correctly on my computer.
OR
I need to reinstall the printer
software.

You connected the printer to
your computer before inserting
the HP Photosmart CD.

You r monitor’ s display
resolution is set below
minimum system requirements.
For more information, see
system requirements on
page 30.

There may be a conflict with
your virus protection program.
OR
There may be a conflict with
another software program.

1 Disconnect the USB cable from the

printer.

2 Close the Found New Hardware

Wizard.

3 Insert the HP Photosmart CD into your

computer and install the printer
software.

1Click Cancel in the system requirements

dialog box.

2 Right-click on the Desktop and select

Properties.

3Click the Settings tab.
4 Move the slider to the right until the

resolution is 800 x 600 or higher.

5Click OK. A Monitor Settings message

appears.

6Click Ye s to accept the changes.
7 Reinstall the printer software.

1 Uninstall the printer software. To do

this, insert the HP Photosmart CD into
your computer, click Uninstall, then
follow the instructions on your computer
screen.

2 When the uninstall is complete, restart

your computer.

3 Pause or disable any active virus

protection programs.

4 Reinstall the printer software.

language 1

reference guide 25

language 1

chapter 3

Problem Possible cause Solution

Windows 98 only

When I connect a USB cable
between the printer and my
computer, the Add New
Hardware Wizard appears
once, but the printer driver
does not install completely. The
Add New Hardware Wizard
does not appear again.

Windows 98 only

When I connect a USB cable
between the printer and my
computer, the Add New
Hardware Wizard does not
appear.

Installation was cancelled, was
not completed, or there was an
error.

Your USB cable may not be
working or may not be
connected properly.

1 Turn off the printer and disconnect the

USB cable from the printer.
2 Unplug the power cord from the printer.
3 Wait about 10 seconds.
4 Plug the power cord into the printer and

turn on the printer.
5 Uninstall the printer software. To do

this, insert the HP Photosmart CD into

your computer, then follow the

instructions on your computer screen.
6 When the uninstall is complete, restart

your computer.
7 Reinstall the printer software.

1 Turn off the printer and disconnect the

USB cable from the printer.
2 Unplug the power cord from the printer.
3 Wait about 10 seconds.
4 Plug the power cord into the printer and

turn on the printer.
5 Reconnect the USB cable to the printer.
If you are still having problems, try using
another USB cable.
OR
1Click Start, Settings, Control Panel.
2 Double-click the System icon.
3Click the Device Manager tab.
4 Click the (+) icon next to the Universal

Serial Bus controllers option. If you see

a USB host controller and a USB root

hub listed, USB is probably enabled. If

you do not see these devices listed,

refer to your computer’s documentation

or contact the computer manufacturer

for more information about enabling

and setting up USB.

26

hp photosmart 240 series

support and specifications

4

support

language 1

This chapter contains the following information about your HP Photosmart printer:

• support on page 27

• specifications on page 30

• hardware services on page 32

• software services on page 33

• limited warranty statement on page 33

• regulatory notices on page 35

• environmental statements on page 35

• copyrights and trademarks on page 36

Note: For a complete list of printer specifications and system requirements,
see the HP Photosmart Printer Help. For information about viewing the
Printer Help, see view the hp photosmart printer help on page 1.

If you have a problem, follow the steps below:

1 Go to the HP Photosmart Printer Help for detailed information about how to

use your printer and troubleshoot problems. For information about viewing
the HP Photosmart Printer Help, see view the hp photosmart printer help on
page 1.

2 If you are unable to solve the problem using the information in the HP

Photosmart Printer Help:

–Go to www.hp.com/support to access online support pages or send

HP an E-mail message for one-on-one answers to your questions.

–Go to www.hp.com to check for software updates.

Web and E-mail support are available in the following languages:

–Dutch

–English

–French

–German

–Italian

–Portuguese

– Spanish

–Swedish

reference guide 27

language 1

chapter 4

3 If you are unable to solve the problem using the HP Photosmart Printer Help

or HP Web sites, call HP support using the number for your country or
region. For a list of country and region phone numbers, see hp support by
phone on page 28.

If you are experiencing printer hardware failure, take the printer to your local HP
dealer (or wherever you purchased the printer) for service. Service is free during
your printer’s limited warranty period. After the limited warranty period, service
charges will apply. For more information, see limited warranty statement on
page 33.

hp support by phone

Your printer comes with a limited time of free support. For more information, see
limited warranty statement on page 33, or go to www.hp.com/support to
check the duration of your free support.

After the free phone support period, help is available from HP at an additional
cost. Contact your HP dealer or call the support phone number for your country
or region for support options.

To receive HP support by phone, call the appropriate support phone number for
your location. Standard phone company charges apply.

Note: Customers in Western Europe should go to www.hp.com/support to
access phone support numbers in their country or region.

Country Phone number

Algeria ([phone]

Bahrain 800 728

Czech Republic 42 (0)2 6130 7310

Egypt 02 532 5222

Greece + 30 1 60 73 603

Hungary + 36 (0)1 382 1111

Israel 972 (0) 9 830 4848

Morocco ([phone]

Poland + 48 22 865 98 00

Romania 01 315 44 42

Russia, Moscow 7 095 923 50 01

Russia, St. Petersburg 7 812 346 7997

28

hp photosmart 240 series

support and specifications

Country Phone number

Saudi Arabia 800 897 14440

Slovakia + 421-2-68208080

South Africa 086 000 1030 inside RSA

+ 27-11 258 9301 outside RSA

Tunisia + 216 1 891 222

Turkey 1 216 579 71 71

Ukraine + 7 (380-44) 490-3520

United Arab Emirates 971 4 883 8454

place a call

Call HP support while you are near the computer and printer. Be prepared to
provide the following information:

• Printer model number (located on the front of the printer).

• Printer serial number (located on the bottom of the printer).

• Computer operating system.

• Version of printer driver:

– Windows PC — To see the printer driver version, right-click the memory

card icon in the Windows taskbar and select About.

– Macintosh — To see the printer driver version, use the Print dialog box.

language 1

reference guide

• Messages displayed on the printer’s LCD screen or on the computer’s
monitor.

• Answers to the following questions:

– Has the situation you are calling about happened before? Can you

recreate the situation?

– Did you install any new hardware or software on your computer

around the time that the situation occurred?

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chapter 4

specifications

language 1

Component Windows PC minimum Macintosh minimum

This section lists the minimum system requirements for installation of the HP
Photosmart printer software and provides selected printer specifications.

Note: For a complete list of printer specifications, see the HP Photosmart
Printer Help. For information about viewing the Printer Help, see view the hp

photosmart printer help on page 1.

system requirements

Operating system Microsoft® Windows® 98, 2000

Professional, ME, XP Home, and XP
Professional

Processor Intel

RAM 64 MB (128 MB recommended) Mac OS 9.1 and OS 9.2: 64 MB

Free disk space 500 MB 500 MB

Video display 800 x 600, 16-bit or higher 800 x 600, 16-bit or higher

CD-ROM drive 4x 4x

Connectivity USB: Microsoft Windows 98, 2000

Browser Microsoft Internet Explorer 5.5 or

®

Pentium® II (or equivalent) or

higher

Professional, ME, XP Home, and XP
Professional

higher

Mac® OS 9 v9.1 or later, OS X
v10.1 through v10.2

G3 or greater

RAM (128 MB recommended)

OS X v10.1 and OS X v10.2:

Mac
128 MB RAM

USB: Mac OS 9 v9.1 or later, OS X
v10.1 through v10.2

Not required for installation

30

hp photosmart 240 series

printer specifications

support and specifications

Connectivity USB: Microsoft Windows 98, 2000 Professional, ME,

XP Home, and XP Professional; Mac OS 9 v9.1 or later,
OS X v10.1 through v10.2

Image file formats JPEG Baseline

TIFF 24-bit RGB uncompressed interleaved
TIFF 24-bit YCbCr uncompressed interleaved
TIFF 24-bit RGB packbits interleaved
TIFF 8-bit gray uncompressed/packbits
TIFF 8-bit palette color uncompressed/packbits
TIFF 1-bit uncompressed/packbits/1D Huffman

Margins Borderless printing:

• Top 0.0 inch (0.0 mm)

• Bottom 0.50 inch (12.5 mm)

• Left/Right 0.0 inch (0.0 mm)
Bordered printing:

• Top 0.16 inch (4 mm)

• Bottom 0.50 to 0.66 inch (12.5 to 16.8 mm)

• Left/Right 0.16 inch (4 mm)

Media sizes Photo paper (4 x 6 inches, 10 x 15 cm)

Photo paper with tab (4 x 6 inches with 0.5 inch tab, 10
x 15 cm with 1.25 cm tab)

Index cards (4 x 6 inches, 10 x 15 cm)
Hagaki cards (4 x 5.5 inches, 100 x 140 mm)
A6 cards (4.13 x 5.8 inches, 105 x 148 mm)
L-size cards (3.5 x 5 inches, 90 x 127 mm)
L-size cards with tab (3.5 x 5 inches with 0.5 inch tab,
90 x 127 mm with 12.5 mm tab)

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reference guide

Media types Paper (plain, photo)

Cards (index, Hagaki, A6, L-size)

Memory cards CompactFlash

MultiMediaCard
Secure Digital
SmartMedia

™

type I and II

™

™

™

Sony® Memory Sticks
xD-Picture Card

™

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chapter 4

language 1

Memory card­supported file
formats

Operating
temperature

Paper tray One 4 x 6 inch (10 x 15 cm) photo paper tray

Paper tray capacity 20 sheets, maximum thickness 11.5 mil (292 µm) per

Power consumption Printing: 8.1 W

Print cartridge 1 tri-color HP #57 (C6657A)

USB support Microsoft Windows 98, 2000 Professional, ME, XP

Video file formats Motion JPEG AVI

Printing: Supported image and video file formats
Saving: All file formats

32 – 113 °F (0 – 45 °C)
[Optimum 59 – 95 °F (15 – 35 °C)]

sheet

Idle: 2.1 W
Off: 2.0 W

OR
1 photo gray HP #59 (C9359A) (available Fall 2003)

Home, and XP Professional; Mac OS 9 v9.1 or later, OS
X v10.1 through v10.2

HP recommends that the USB cable be less than 10 feet
(3 meters) in length

Motion JPEG Quicktime
MPEG-1

hardware services

If you think your printer needs service, call HP support to help you determine if
service is required. HP support will direct you to a service site if necessary. For
more information, see support on page 27. Otherwise, contact the store where
you purchased your printer. Or, go to www.hp.com/cpso-support/guide/psd/
repairhelp.html for the nearest sales and service office.

Service is free of charge during the warranty period. Beyond the warranty
period, a service fee will be charged.

32

hp photosmart 240 series

software services

support and specifications

software updates

HP periodically provides updates to the printer software. You can download
these updates by going to www.hp.com/support or by using the software that
came with your printer. Updates for the HP Photo & Imaging software are
available on CD only.

To receive printer software updates using the software that came with your
printer, follow these steps:

• Windows PC — From the Start menu, select Programs (in Windows XP,
select All Programs); Hewlett-Packard; HP Software Update.

• Macintosh — From the HP Inkjet Utility, select Support from the pop-up
menu, then click Support.

software distribution centers

You can also contact HP directly to order software updates on CD, including the
HP Photo & Imaging software. For contact information, see the Web site:

www.hp.com/cpso-support/guide/psd/fulfilinfo.html

limited warranty statement

Region

Software warranty

Printer warranty

Europe, Middle East, Africa

90 days

1 year

language 1

A. Extent of Limited Warranty

1 Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from

defects in material and workmanship for the duration specified above, which duration begins on the date of
purchase by the customer.

2 For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP

does not warrant that the operation of any product will be uninterrupted or error free.

3 HP’s limited warranty covers only those defects which arise as a result of normal use of the product, and does

not cover any other problems, including those which arise as a result of:

• Improper maintenance or modification;

• Software, media, parts, or supplies not provided or supported by HP; or

• Operation outside the product’s specifications.

4 For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the

warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is
attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials
charges to service the printer for the particular failure or damage.

5 If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP’s

warranty, HP shall either repair or replace the defective product, at HP’s option.

6 If HP is unable to repair or replace, as applicable, a defective product which is covered by HP’s warranty, HP

shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.

7 HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

8 Any replacement product may be either new or like-new, provided that it has functionality at least equal to that

of the product being replaced.

9 HP products may contain remanufactured parts, components, or materials equivalent to new in performance.

reference guide

33

chapter 4

10 HP’s limited warranty is valid in any country or region where the covered HP product is distributed by HP.

B. Limitations of Warranty

language 1

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER
WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP
PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

C. Limitations of Liability

1 To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer’s sole

2 TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN

D. Local Law

1 This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which

2 To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be

3 FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY

Contracts for additional warranty services, such as on-site service, are available from any authorized HP service
facility in countries or regions where the product is distributed by HP or by an authorized importer. For phone
support in Europe please check for the details and conditions of phone support in your country or region by
consulting the following Web site: http://www.hp.com/support. Alternatively, you can ask your dealer or call
HP at the phone number indicated in this booklet. As part of our constant efforts to improve our phone support
service, we advise you to check our Web site on a regular basis for new information regarding service features
and delivery.

and exclusive remedies.

THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.

vary from state to state in the United States, from province to province in Canada, and from country to country or
region to region elsewhere in the world.

deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations
of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well
as some governments outside the United States (including provinces in Canada), may:

• Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a

consumer (e.g. the United Kingdom);

• Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or

• Grant the customer additional warranty rights, specify the duration of implied warranties which the

manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties.

STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY,
AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP
PRODUCTS TO SUCH CUSTOMERS.

34

hp photosmart 240 series

regulatory notices

support and specifications

For regulatory identification purposes, your product is assigned a Regulatory
Model Number. The Regulatory Model Number for your product is SDGOA-

0324. This regulatory number should not be confused with the marketing name

(hp photosmart 240 series printer) or product number (Q3046A).

environmental statements

protecting the environment

Hewlett-Packard Company is committed to providing quality products in an
environmentally sound manner.

This printer has been designed with several attributes to minimize impact on our
environment. Please go to HP’s Commitment to the Environment Web site at
http://www.hp.com/hpinfo/globalcitizenship/environment/index.html for
more information.

plastics

Plastic parts over 0.88 ounces (25 grams) are marked according to international
standards that enhance the ability to identify plastics for recycling purposes at
the end of the printer’s life.

material safety data sheets

Material Safety Data Sheets (MSDS) can be obtained from the HP Web site at
http://www.hp.com/go/msds. Customers without Internet access should
contact HP support.

language 1

recycling program

reference guide

HP offers an increasing number of product return and recycling programs in
many countries, as well as partners with some of the largest electronic recycling
centers throughout the world. HP conserves resources by reselling some of its
most popular products.

This HP product contains lead in the solder, which may require special handling
at the end of its life.

35

chapter 4

copyrights and trademarks

© Copyright 2003 Hewlett-Packard Company
All rights are reserved. No part of this document may be photocopied, reproduced, or translated to

another language without the prior written consent of Hewlett-Packard Company.
The information contained in this document is subject to change without notice. Hewlett-Packard shall

not be liable for errors contained herein or for consequential damages in connection with the furnishing,

language 1

performance, or use of this material.
HP, the HP logo, and Photosmart are property of Hewlett-Packard Company.
The Secure Digital logo is a trademark of the SD Association.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
CompactFlash, CF, and the CF logo are trademarks of the CompactFlash Association (CFA).
Sony Memory Stick is a registered trademark of Sony Corporation.
MultiMediaCard is a trademark of Infineon Technologies AG of Germany, and is licensed to the MMCA

(MultiMediaCard Association).
SmartMedia is a trademark of Toshiba Corporation.
Mac, the Mac logo, and Macintosh are registered trademarks of Apple Computer, Inc.
Pentium is a registered trademark of Intel Corporation.
Other brands and their products are trademarks or registered trademarks of their respective holders.
The embedded software in your printer is based in part on the work of the Independent JPEG Group.
The copyrights to certain photos within this document are retained by the original owners.

36

hp photosmart 240 series

language 1language 2language 3

Printed on recycled paper
Printed in U.S., 5/03

Printed on recycled paper
Printed in U.S., 5/03

ENERGY STAR
As an ENERGY STAR
Hewlett-Packard Company has determined that
this product meets the ENERGY STAR
for energy efficiency.

®

is a U.S. registered mark.

®

partner,

®

guidelines

www.hp.com

©2003 Hewlett-Packard Company

Printed on recycled paper
Printed in U.S., 5/03

ENERGY STAR® is a U.S. registered mark.
As an ENERGY STAR
Hewlett-Packard Company has determined that
this product meets the ENERGY STAR
for energy efficiency.

ENERGY STAR
As an ENERGY STAR
Hewlett-Packard Company has determined that
this product meets the ENERGY STAR
for energy efficiency.

®

partner,

®

is a U.S. registered mark.

®

partner,

®

®

guidelines

guidelines

*Q3046-90191*
*Q3046-90191*

Q3046-90191

v1.0.0