HP Pavilion 13z-p100 User Manual
User Guide
© Copyright 2013 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: October 2013
Document Part Number: 741675-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Not all features are available in all editions
of Windows. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take
full advantage of Windows functionality.
See
http://www.microsoft.com for details.
To obtain the latest user guides, contact
support. For U.S. support, go to
http://www.hp.com/go/contactHP. For
worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Starting right ................................................................................................................................................... 1
Revert to the familiar Start screen (select models only) ....................................................................... 1
Visit the HP Apps Store ........................................................................................................................ 1
Best practices ....................................................................................................................................... 1
Fun things to do .................................................................................................................................... 2
More HP resources .............................................................................................................................. 3
2 Getting to know your computer ..................................................................................................................... 4
Finding your hardware and software information ................................................................................. 4
Locating hardware ............................................................................................................... 4
Locating software ................................................................................................................. 4
Tablet edge components ...................................................................................................................... 4
Display .................................................................................................................................................. 7
Keyboard dock ..................................................................................................................................... 9
Top ....................................................................................................................................... 9
TouchPad .......................................................................................................................... 10
Lights ................................................................................................................................. 11
Keys ................................................................................................................................... 12
Right side ........................................................................................................................... 13
Left side ............................................................................................................................. 14
Releasing the tablet from the keyboard dock .................................................................... 15
Locating system information ............................................................................................................... 15
Changing your tablet's settings .......................................................................................................... 16
Changing your tablet's view ............................................................................................... 16
Adjusting your tablet's autorotate lock ............................................................... 16
Adjusting your tablet's screen brightness .......................................................... 16
Using touch screen gestures .............................................................................................................. 17
One-finger slide ................................................................................................................. 17
Tapping .............................................................................................................................. 18
Pinching/stretching ............................................................................................................ 18
Rotating (select models only) ............................................................................................ 19
Edge swipes ...................................................................................................................... 19
Right-edge swipe .............................................................................................. 19
Left-edge swipe ................................................................................................. 20
Top or bottom-edge swipe ................................................................................ 20
Setting touch screen preferences ....................................................................................................... 21
v
Using the on-screen keyboard ........................................................................................................... 21
3 Connecting to a network .............................................................................................................................. 22
Connecting to a wireless network ....................................................................................................... 22
Using the wireless controls ................................................................................................ 22
Using the wireless button .................................................................................. 22
Using operating system controls ....................................................................... 22
Sharing data and drives and accessing software .............................................................. 23
Using a WLAN ................................................................................................................... 23
Using an Internet service provider .................................................................... 24
Setting up a WLAN ............................................................................................ 25
Configuring a wireless router ............................................................................ 25
Protecting your WLAN ....................................................................................... 25
Connecting to a WLAN ...................................................................................... 26
Using Bluetooth wireless devices ...................................................................................... 26
4 Enjoying entertainment features ................................................................................................................. 27
Multimedia features ............................................................................................................................ 27
Using the webcam .............................................................................................................................. 30
Using audio ........................................................................................................................................ 30
Connecting speakers ......................................................................................................... 31
Connecting headphones and microphones ....................................................................... 31
Testing your audio features ............................................................................................... 31
Using video ......................................................................................................................................... 32
Connecting video devices by using an HDMI cable ........................................................... 32
Setting up HDMI audio ...................................................................................... 33
Camera .............................................................................................................................. 34
Discovering and connecting to Miracast-compatible wireless displays (select models only) ............. 34
5 Navigating the screen ................................................................................................................................... 35
Using the TouchPad ........................................................................................................................... 35
Using TouchPad gestures .................................................................................................................. 35
Tapping .............................................................................................................................. 36
Scrolling ............................................................................................................................. 36
Pinching/zooming .............................................................................................................. 37
Rotating (select models only) ............................................................................................ 37
Flicking (select models only) .............................................................................................. 38
Edge swipes ...................................................................................................................... 38
Right-edge swipe .............................................................................................. 39
Top-edge swipe ................................................................................................. 39
vi
Left-edge swipe ................................................................................................. 40
Using the keyboard and mouse .......................................................................................................... 40
Using the keys ................................................................................................................... 40
Using the action keys ........................................................................................ 40
Using Windows shortcut keys ........................................................................... 42
Using the hot keys ............................................................................................. 42
6 Managing power ............................................................................................................................................ 43
Initiating Sleep and Hibernation ......................................................................................................... 43
Intel Rapid Start Technology (select models only) ............................................................ 43
Initiating and exiting Sleep ................................................................................................. 44
Enabling and exiting Hibernation (select models only) ...................................................... 44
Setting password protection on wakeup ............................................................................................. 45
Using the power meter and power settings ........................................................................................ 45
Running on battery power .................................................................................................................. 45
Factory-sealed battery ....................................................................................................... 45
Finding battery information ................................................................................................ 46
Conserving battery power .................................................................................................. 46
Identifying low battery levels .............................................................................................. 46
Resolving a low battery level ............................................................................................. 47
Resolving a low battery level when external power is available ........................ 47
Resolving a low battery level when no power source is available ..................... 47
Resolving a low battery level when the computer cannot exit Hibernation ....... 47
Running on external AC power .......................................................................................................... 47
Troubleshooting power problems ....................................................................................................... 48
HP CoolSense (select models only) ................................................................................................... 48
Refreshing your software content with Intel Smart Connect Technology (select models only) .......... 48
Shutting down (turning off) the computer ........................................................................................... 49
7 Managing and sharing information ............................................................................................................. 50
Using a USB device ........................................................................................................................... 50
Connecting a USB device .................................................................................................. 50
Removing a USB device .................................................................................................... 51
Connecting a powered USB device ................................................................................... 51
Inserting and removing a memory card .............................................................................................. 52
8 Maintaining your computer .......................................................................................................................... 53
Improving performance ...................................................................................................................... 53
Using Disk Defragmenter ................................................................................................... 53
Using Disk Cleanup ........................................................................................................... 53
vii
Updating programs and drivers .......................................................................................................... 54
Cleaning your computer ..................................................................................................................... 54
Cleaning products .............................................................................................................. 54
Cleaning procedures .......................................................................................................... 54
Cleaning the display .......................................................................................... 55
Cleaning the sides and cover ............................................................................ 55
Cleaning the TouchPad, keyboard, or mouse ................................................... 55
Traveling with or shipping your computer ........................................................................................... 55
9 Securing your computer and information .................................................................................................. 57
Using passwords ................................................................................................................................ 57
Setting Windows passwords .............................................................................................. 58
Setting Setup Utility (BIOS) passwords ............................................................................. 58
Using Internet security software ......................................................................................................... 58
Using antivirus software ..................................................................................................... 59
Using firewall software ....................................................................................................... 59
Installing software updates ................................................................................................................. 59
Installing critical security updates ...................................................................................... 59
Installing Windows updates ............................................................................................... 59
Installing HP and third-party software updates ................................................................................... 60
Securing your wireless network .......................................................................................................... 60
Backing up your software applications and information ..................................................................... 60
10 Using Setup Utility (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ................................ 61
Starting Setup Utility (BIOS) ............................................................................................................... 61
Updating the BIOS ............................................................................................................................. 61
Determining the BIOS version ........................................................................................... 61
Downloading a BIOS update ............................................................................................. 62
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 62
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 63
11 Backing up, restoring, and recovering ..................................................................................................... 64
Creating recovery media and backups ............................................................................................... 64
Restore and recovery ......................................................................................................................... 64
Recovering using HP Recovery Manager .......................................................................... 65
What you need to know ..................................................................................... 65
Using HP Recovery media to recover ............................................................... 65
Changing the computer boot order ................................................................... 66
viii
12 Specifications .............................................................................................................................................. 67
Input power ......................................................................................................................................... 67
Operating environment ....................................................................................................................... 67
13 Electrostatic Discharge .............................................................................................................................. 68
Index ................................................................................................................................................................... 69
ix
x
1 Starting right
This computer is a powerful tool designed to enhance your work and entertainment. Read this
chapter to learn about best practices after you set up your computer, fun things to do with your
computer, and where to find additional HP resources.
Revert to the familiar Start screen (select models only)
HP Quick Start gives you the option to use the familiar Start menu from the Windows desktop. Quick
Start functions like the traditional Windows Start menu and enables you to conveniently open files
and programs using the Windows desktop.
●
To open HP Quick Start, go the Windows desktop, and then click the HP Quick Start
on the taskbar.
Visit the HP Apps Store
The HP Apps Store offers a wide choice of popular games, entertainment and music apps,
productivity apps, and apps exclusive to HP that you can download to the Start screen. The selection
is updated regularly and includes regional content and country-specific offers. Be sure to check the
HP Apps Store frequently for new and updated features.
IMPORTANT: You must be connected to the Internet to access the HP Apps Store.
To view and download an app:
1. From the Start screen, select the Store app.
2. Select HP Picks to view all the available apps.
3. Select the app you want to download, and then follow the on-screen instructions. When the
download is complete, the app appears on the Start screen.
Best practices
To get the most out of your smart investment, after you set up and register the computer, we
recommend the following steps:
icon
If you haven’t already done so, connect to a wireless network. See details in
●
network on page 22
Take a minute to browse the printed Windows Basics guide to explore the new Windows®
●
features.
TIP: To quickly return to the computer Start screen from an open app or the Windows desktop,
press the Windows button on the tablet or the Windows key
the Windows button or key again will return you to the previous screen.
● Become familiar with the computer hardware and software. For more information, see Finding
your hardware and software information on page 4.
Revert to the familiar Start screen (select models only) 1
on your keyboard. Pressing
Connecting to a
Update or purchase antivirus software. Learn more at
●
on page 58.
Using Internet security software
Back up your hard drive by creating a recovery flash drive. See
●
backups on page 64
Fun things to do
You know that you can watch a YouTube video on the computer. But did you know that you can
●
also connect your computer to a television or gaming console? For more information, see
Connecting video devices by using an HDMI cable on page 32.
You know you can listen to music on the computer. But did you know that you can also stream
●
live radio to the computer and listen to music or talk radio from all over the world? See
entertainment features on page 27.
Use the TouchPad and the new Windows touch gestures for smooth control of images and
●
pages of text. See
on page 17.
Creating recovery media and
Enjoying
Using TouchPad gestures on page 35 and Using touch screen gestures
2 Chapter 1 Starting right
More HP resources
You have already used Setup Instructions to turn on the computer and locate this guide. To locate
resources that provide product details, how-to information, and more, use the information in this table.
Resource Contents
Setup Instructions
Windows Basics guide
Help and Support
To access Help and Support, from the Start screen,
type help, and then from the Search window, select
Help and Support. For U.S. support, go to
http://www.hp.com/go/contactHP. For worldwide
support, go to
wwcontact_us.html.
Safety & Comfort Guide
To access this guide, from the Start screen, type
support, select the HP Support Assistant app,
select My computer, and then select User guides, or
http://www.hp.com/ergo.
go to
Worldwide support web page
To get support in your language, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Regulatory, Safety and Environmental Notices
To access this guide, from the Start screen, type
support, select the HP Support Assistant app,
select My computer, and then select User guides.
http://welcome.hp.com/country/us/en/
Overview of computer setup and features
●
Overview of using Windows®
●
● A broad range of how-to information and troubleshooting tips
● Proper workstation setup
Guidelines for posture and work habits that increase your
●
comfort and decrease your risk of injury
Electrical and mechanical safety information
●
● Online chat with an HP technician
Email support
●
Support telephone numbers
●
● HP service center locations
Important regulatory notices, including proper battery disposal
●
information
Limited Warranty*
To access this guide, from the Start screen, type
support, select the HP Support Assistant app,
select My computer, and then select Warranty and
services, or go to
orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed
copy from
● North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
●
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
http://www.hp.com/go/
http://www.hp.com/go/orderdocuments or write to:
Specific warranty information about this computer
●
http://www.hp.com/go/
More HP resources 3
2 Getting to know your computer
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
1. From the Start screen, type c, and then select Control Panel.
2. Select System and Security, and then in the System area, click Device Manager.
A list reveals all the devices installed on your computer.
To find out information about system hardware components and the system BIOS version number,
press fn+esc.
Locating software
To find out what software is installed on your computer:
1. From the Start screen, right-click using the mouse
– or –
Swipe from the top of the TouchPad to reveal all apps.
2. Select the All apps icon.
Tablet edge components
4 Chapter 2 Getting to know your computer
Components Description
(1)
Power button
When the computer is off, press the button to turn on
●
the tablet.
When the computer is on, press the button briefly to
●
initiate Sleep.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
CAUTION: Pressing and holding down the power button
results in the loss of unsaved information.
NOTE: If the computer has stopped responding and
Microsoft® Windows® shutdown procedures are
ineffective, press and hold the power button down for at
least 5 seconds to turn off the tablet.
To learn more about your power settings, see
your power options. Swipe from the right edge of the
TouchPad or touch screen to display the charms, tap
Search, and then tap the search box. In the search box,
type power, tap Settings, and then tap Power options,
Managing power on page 43.
or see
– or –
On the Start screen, type power, select Power
and sleep settings, and then select Power and sleep
from the list of applications.
(2) Alignment post connectors (2) Align and attach the tablet to the keyboard dock.
(3)
(4) AC adapter/battery light ● White: The AC adapter is connected and the battery
(5) Docking port Connects the tablet to the keyboard dock.
Power connector Connects an AC adapter.
is charged.
Blinking white: The battery has reached a low battery
●
level.
● Amber: The AC adapter is connected and the battery
is charging.
Off: The computer is using DC power.
●
Tablet edge components 5
Components Description
(6)
(7)
(8) Vents Enable airflow to cool internal components.
(9) Volume button Controls speaker volume on the tablet.
Audio-out (headphone) jack/Audio-in
(microphone) jack
Micro memory card reader Supports micro Secure Digital (SD) memory cards.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING! To reduce the risk of personal injury, adjust
the volume before using headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
NOTE: Stand-alone microphones and headphones with
separate microphone jacks are not supported.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
To increase speaker volume, press the + edge of the
●
button.
● To decrease speaker volume, press the – edge of the
button.
6 Chapter 2 Getting to know your computer
Display
Component Description
(1) Internal microphones (2) Record audio, automatically filtering out the noise around you and
(2) Webcam light On: The webcam is on.
(3) Webcam Records video and captures photographs. Some models may allow
(4) Ambient light sensor Automatically adjusts the display brightness based on the lighting
(5) WLAN antenna* Sends and receives wireless signals to communicate with wireless
(6) Speakers (2) Produce sound.
cancelling echoes.
you to video conference and chat online using streaming video.
Swipe from the right edge of the TouchPad or touch screen
to display the charms, tap Search, and then tap the search box. Type
camera, and then tap Camera from the list of applications.
– or –
From the Start screen, type camera, and then select
Camera from the list of applications.
conditions in your environment.
local area networks (WLANs).
Display 7
Component Description
(7)
*The antenna is not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antenna free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region.
Windows button Returns you to the Start screen from an open app or the Windows
desktop.
NOTE: Pressing the Windows button again returns you to the
previous screen.
8 Chapter 2 Getting to know your computer
Keyboard dock
Top
Component Description
(1) Alignment posts Align and attach the tablet to the keyboard dock.
(2) Release latch Releases the tablet from the keyboard dock. To
(3) Docking connector Connects the tablet to the keyboard dock.
release the tablet, slide the release latch to the left.
Keyboard dock 9
TouchPad
Component Description
(1) TouchPad zone Reads your finger gesture to move the pointer or activate
(2) Left TouchPad button Functions like the left button of an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
items on the screen.
NOTE: The TouchPad also supports edge-swipe gestures.
For more information, see
on page 35.
Using TouchPad gestures
10 Chapter 2 Getting to know your computer
Lights
Component Description
(1) Caps lock light
(2)
(3)
Mute light
Wireless light
White: Caps lock is on, which switches the keys to all
●
capital letters.
Off: Caps lock is off.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
White: An integrated wireless device, such as a
●
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
● Amber: All wireless devices are off.
Keyboard dock 11
Keys
Component Description
(1) esc key Displays system information when pressed in combination with the
(2) fn key Displays system information when pressed in combination with the
(3)
(4) Action keys Execute frequently used system functions.
Windows key Returns you to the Start screen from an open app or the Windows
fn key.
esc key.
desktop.
NOTE: Pressing the Windows key again returns you to the
previous screen.
NOTE: Action keys do not display or function from the on-screen
tablet keyboard.
12 Chapter 2 Getting to know your computer
Right side
Component Description
(1)
(2)
(3)
(4) AC adapter/battery light
USB 3.0 port Connect optional USB 3.0 devices and provide enhanced USB
HDMI port Connects an optional video or audio device, such as a high-
Power connector Connects an AC adapter.
power performance.
NOTE: For details about different types of USB ports, see
a USB device on page 50.
definition television, any compatible digital or audio component, or
a high-speed HDMI device.
White: The AC adapter is connected and the battery is
●
charged.
Blinking white: The battery has reached a low battery level.
●
● Amber: The AC adapter is connected and the battery is
charging.
Off: The computer is using battery power.
●
Using
Keyboard dock 13
Left side
Component Description
(1)
(2)
(3)
USB 2.0 port Connects an optional USB device.
NOTE: For details about different types of USB ports, see
Using a USB device on page 50.
Audio-out (headphone) jack/Audio-in
(microphone) jack
Memory card reader Reads data from and writes data to memory cards such as SD.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects
an optional headset microphone.
WARNING! To reduce the risk of personal injury, adjust the
volume before using headphones, earbuds, or a headset. For
additional safety information, see the Regulatory, Safety and
Environmental Notices.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audioin (microphone).
NOTE: Stand-alone microphones and headphones with
separate microphone jacks are not supported.
14 Chapter 2 Getting to know your computer
Releasing the tablet from the keyboard dock
To release the tablet from the keyboard dock, follow these steps:
1. Slide the release latch on the keyboard dock to the left (1).
2. Lift and remove the tablet (2).
Locating system information
Important system information is located on the bottom edge of the tablet. You may need the
information when travelling internationally or when you contact support:
Serial number
●
Product number
●
Warranty period
●
Regulatory and wireless certification information
●
Using Windows, briefly press the fn+esc key combination to display the System Information screen,
which provides the product name and serial number of your computer, as well as information about
the memory, processor, BIOS, and keyboard.
Locating system information 15
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