HP Officejet Pro Series, Officejet Printers Series IT Administrators Install Guide
HP Officejet Pro and Officejet Printers
Series - IT Administrators Install Guide
This document provides information to IT administrators about HP’s Enterprise Environment printer
software installation. The document describes how to deploy the software in an automated or
managed environment. It also specifies which files are required from the install CD and how to
customize what software gets installed.
Table of Contents
How to Install .......................................................................................................................... ...................... 2
Creating a Small Release Image ........................................................................................................ ........... 3
Language Selection ...................................................................................................................................... 4
Feature Selection .......................................................................................................................................... 4
Enterprise or Full Install ........................................................................................................................... 4
Print .................................................................................................................................................. ........ 5
Scan ........................................ ..................... ...................... ..................... .......................... ......................... 5
Fax .................................. .................. .................. .................. .................. .................. ................................. 6
Uninstall Shortcut in the Start Menu ............................................................................................. ........... 6
“Connect a New Printer” Shortcut in the Start Menu ............................................................................... 6
Hide the Scan to PC Activation Option ...................................................................................................... 6
Installing on Windows Servers ..................................................................................................................... 6
Installing a Network Printer ......................................................................................................................... 7
Potential Issues ............................................................................................................................. ........... 7
Logs ........................................ ..................... ...................... ..................... .......................... ......................... 8
Multicast Discovery .............................................................................................................................. ........ 8
Off-Subnet Devices ..................................................................................................................... .................. 8
Updating the Software to Use a New IP Address ..................................................................................... .... 8
Command Line Tool to Update IP Address of Installed Printer ............................................................... 9
Command Line Tool to Update Hostname of Installed Printer .............................................................. 10
Plug and Play Suppression ......................................................................................................................... 10
Common Msiexec Command Line Parameters ............................ .................. .................. .................. ......... 11
Installing .......................................................................................................................... ....................... 11
Specifying Logging ................................................................................................................. ................ 11
Specifying the UI Level ........................................................................................................... ................ 11
Reboot Suppression ............................................................................................................................... 11
MSI Property Reference ..................................................................................................................... ......... 12
Firewall Requirements ............................................................................................................................... 13
Technical Details ..................................................................................................................................... 14
Related Topics for Network Installs ....................................................................................................... 14
CD Image File Descriptions ......................................................................................................................... 15
Driver Files ...................................................................................................................... ........................ 15
Software Installer (MSI) .......................................................................................................... ................ 16
Optional Files ................................................................................................................................. ......... 17
Compatibility with Full Software Solution ................................................................................................. 17
Installing Enterprise First .......................................................................................................... ............. 17
Upgrading to Full Solution ...................................................................................................................... 17
Installing Full Solution First ................................................................................................................... 17
Attempting to Install Older Enterprise Release ..................................................................................... 18
Upgrading to Enterprise Solution ................... ............................ ............................. ......................... ...... 18
How to Install
To install the software that supports the printer, the appropriate MSI on the CD image must be
installed. There are two MSIs at the root of the CD image, one with an x86 suffix and one with an
x64 suffix. The MSI will have the product’s model number as the name of the MSI, for example
D3050x86.msi or A910x64.msi. The x86 MSI is to be installed on 32-bit versions of Windows and
the x64 MSI is for 64-bit versions of Windows. The MSI will install all supporting software and will
preinstall the drivers for the printer, so that the drivers will be available when the printer is
connected to the PC or a network printer is installed.
Use your favorite tool (msiexec.exe, etc.) to install the MSI onto client PCs. If you choose to use
msiexec.exe, we have provided a short section that documents common command line parameters
that might be helpful. To create a CD image that is smaller (for faster network deployment), read
the section Creating a Small Release Image
Selection.
Once the software and drivers have been installed using the MSI, the client PC is ready for USB
connections or network printer installations. To install a network printer, see the section, Installing
a Network Printer.
Requirement: .NET Framework 3.0 or 3.5 is required for installation of some drivers. Please
make sure the target system meets the system requirements to ensure proper installation.
. To customize the install, read the section Feature
Creating a Small Release Image
This section describes how to remove files from the release image. The instructions are to copy the
batch file below to your system. Open a command prompt to the directory containing the image
that you would like to customize, and then run the batch file from that directory. The batch file will
ask a few questions, and then delete any files that are not necessary. See the section CD Image File
Descriptions for a description of each file, if you would like to customize the CD image without using
the batch file.
@echo off
echo Creating Enterprise Release
echo This will delete files in the current directory to create the release.
echo Press Ctrl+C now if this is not what you want to do
pause
SET /P FAX="Include FAX? [Y|N] "
SET /P PLATFORM="32 bit, 64 bit, or Both? [32|64|Both] "
SET /P LANGUAGE="Specify Language ID or All? [{LanguageID}|All] "
rmdir /Q /S Optional
rmdir /Q /S HP
rmdir /Q /S Microsoft
rmdir /Q /S Toolbar
rmdir /Q /S Required
rmdir /Q /S licensing
del /F /Q Full_*.cab
del /F Setup.exe
del /F HP-DQEX5.exe
del /F autorun.inf
del /F ReadMe.chm
if "%FAX%"=="N" (
pushd Drivers
rmdir /Q /S Fax
popd
del /F /Q HP*_fax.inf
del /F /Q HP*_fax*.cat
) ELSE (
REM The nullfax driver might be inside of the MSI in K3.5/K4, but we'll try to remove it anyway
del /F /Q HP*_nullfax*.inf
del /F /Q HP*_nullfax*.cat
)
if "%PLATFORM%"=="32" (
del /F /Q *x64.msi
del /F /Q *x64.cab
del /F /Q *x64_*.mst
)
if "%PLATFORM%"=="64" (
del /F /Q *x86.msi
del /F /Q *x86.cab
del /F /Q *x86_*.mst
)
if "%LANGUAGE%"=="All" GOTO :SKIP_LANGUAGES
FOR %%F in (*%LANGUAGE%*.mst) DO ren "%%F" "%%~nF._mst"
del /F /Q *.mst
FOR %%F in (*._mst) DO ren "%%F" "%%~nF.mst"
:SKIP_LANGUAGES
echo All Done!
Language Selection
Almost all of the files that are installed support MUI and therefore have all language resources
included. However, the shortcuts that are installed are language specific. By default, the shortcuts
are installed in English. To set the language of the shortcuts that are installed, determine the
language transform to use and include its name on the command line when installing the MSI. The
transforms have the same filename as the MSI, followed by an underscore and the language ID. For
example:
msiexec.exe /i D3050x86.msi /qn ENTERPRISE=YES TRANSFORMS=D3050x86_1034.mst
Below is a table of languages and language IDs to simplify choosing the correct transform. Note:
There is no English transform file since the default language is English.
Language Language ID
Arabic 1025
Traditional Chinese 1028
Czech 1029
Danish 1030
German 1031
Greek 1032
English 1033
Spanish 1034
Finnish 1035
French 1036
Hebrew 1037
Hungarian 1038
Italian 1040
Japanese 1041
Korean 1042
Dutch 1043
Norwegian 1044
Polish 1045
Portuguese 1046
Russian 1049
Swedish 1053
Turkish 1055
Simplified Chinese 2052
Feature Selection
This section describes properties that can be set when installing the MSI that will turn off certain
features in the software so that they are not installed.
For common Windows Installer properties, see the section Common Msiexec Command Line
Parameters. All properties are summarized in the table MSI Property Reference.
Enterprise or Full Install
By default, the MSI will install all of the software that is available. A minimum set of software and
drivers has been selected for deployment in Enterprise environments. To enable the minimum
software solution, set the ENTERPRISE property to “YES” during the install. For example, if using
msiexec.exe:
msiexec.exe /i D3050x86.msi /qn ENTERPRISE=YES
Features Included during Enterprise Install
The following is a list of the features included when the ENTERPRISE property is set to “YES” during
install:
• Drivers (Print, Scan, Fax)
• Device Setup / USB Setup
• Status (this depends on the STATUS flag)
• Device Update
• Instance Finder
• Uninstall Shortcuts
• Product Support URLs
• Scan Application (if device has a scanner)
Features Excluded during Enterprise Install
The following is a list of the features that are excluded when the ENTERPRISE property is set to
“YES” during install:
• Desktop Sure Supply (DTSS)
• Help Viewer
• Coupons (registry value)
• DXP (UDC)
• SCLite
• Smart Deals
• Digital Solutions
• ePrint Center Shortcut
• WebReg
• Fax Software
• Toolbox
Print
By default, the Print driver will be installed. To turn off this feature (and instead install a small
driver that will not create a printer), set the PRINT property to “NO” during the install. For example,
if using msiexec.exe:
msiexec.exe /i D3050x86.msi /qn ENTERPRISE=YES PRINT=NO
Scan
By default, the Scan driver will be installed. To turn off this feature (and instead install a small
driver that will not create a scanner device), set the SCAN property to “NO” during the install. For
example, if using msiexec.exe:
msiexec.exe /i D3050x86.msi /qn ENTERPRISE=YES SCAN=NO
Fax
By default, the Fax driver (to support print-to-fax) will be installed. To turn off this feature (and
instead install a small driver that will not create a fax printer), set the FAX property to “NO” during
the install. For example, if using msiexec.exe:
msiexec.exe /i D3050x86.msi /qn ENTERPRISE=YES FAX=NO
Uninstall Shortcut in the Start Menu
By default, a shortcut will be created in the Windows Start menu to uninstall the software and
drivers. To disable this shortcut, set the UNINSTALL_SHORTCUT property to “NO” during the install.
For example, if using msiexec.exe:
msiexec.exe /i D3050x86.msi /qn ENTERPRISE=YES UNINSTALL_SHORTCUT=NO
“Connect a New Printer” Shortcut in the Start Menu
By default, a shortcut will be created in the Windows Start menu to allow the user to add a new
printer. This shortcut can be disabled by setting the CONNECT_NEW_PRINTER_SHORTCUT to “NO”
during the install. For example, if using msiexec.exe:
msiexec.exe /i D3050x86.msi /qn ENTERPRISE=YES CONNECT_NEW_PRINTER_SHORTCUT=NO
Hide the Scan to PC Activation Option
By default, and during a Network installation, the user will have the option to activate the “Scan to
Computer” option (also known as “Walk up Scan”). This will allow users to push the scan button on
the device and direct the scan to a computer. This activation option can be disabled by setting the
SCANTOPC parameter to “NO” during install. For example, if using msiexec.exe:
msiexec.exe /i D3050X86.msi /qn SCANTOPC=NO
Installing on Windows Servers
If installing on Windows Server 2003 or 2008, some of the software and driver features might not
function properly without configuring the features of the server.
If the device being installed supports scanning, then the following must be considered for scanning
to work. Otherwise, the “Scan” icon on the desktop will appear to do nothing.
• On Windows Server 2003, the Windows Image Acquisition (WIA) service is installed, but is
disabled by default. For scanning to work, the WIA service must be enabled.
• On Windows Server 2003 R2, the Windows Image Acquisition (WIA) service is installed, but
is disabled by default. For scanning to work, the WIA service must be enabled.
• On Windows Server 2008, the Windows Image Acquisition (WIA) service is not installed by
default. For scanning to work, you must install the “Desktop Experience” feature. The WIA
service will then be enabled by default.
• On Windows Server 2008 R2, the “Desktop Experience” feature must be installed before
plug and playing a USB device or installing a network printer.
• On Windows Server 2012, the “Desktop Experience” feature must be installed before plug
and playing a USB device or installing a network printer.
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