HP OBXE3-GC Service Manual

HP OmniBook XE3

Corporate Evaluator’s Guide

Notice

This manual and any examples contained herein are provided “as is” and are subject to
change without notice. Hewlett-Packard Company makes no warranty of any kind with
regard to this manual, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be
liable for any errors or for incidental or consequential damages in connection with the
furnishing, performance, or use of this manual or the examples herein.

Consumer transactions in Australia and the United Kingdom: The above disclaimers and
limitations shall not apply to Consumer transactions in Australia and the Uni ted Kingdom
and shall not affect the statutory rights of Consumers.

© Copyright Hewlett-Packard Company 2000. All rights reserved. Reproduction,
adaptation, or translation of this manual is prohibited without prior written permission of
Hewlett-Packard Company, except as allowed under the copyright laws.

The programs that control this product are copyrighted and all rights are reserved.
Reproduction, adaptation, or translation of those programs without prior written
permission of Hewlett-Packard Co. is also prohibited.

Portions of the programs that control this product may also be copyrighted by Microsoft
Corporation, Phoenix Technologies, Ltd., ESS, S3 Incorporated, Accton, and Adobe
Systems Incorporated. See the individual programs for additional copyright notices.

Microsoft, MS, MS -DOS, and Windows are registered trademarks of Microsoft
Corporation. Pentium and the Intel Inside logo are U.S. registered trademarks and MMX is
a U.S. trademark of Intel Corporation. Adobe and Acrobat are trademarks of Adobe
Systems Incorporated.

Hewlett-Packard Company
Mobile Computing Division
19310 Pruneridge Ave.
Cupertino, CA 95014, U.S.A.

2 Corporate Evaluator’s Guide

HP Software Product License Agreement

Your notebook PC contains factory-installed software programs. Please read the Software
License Agreement before proceeding.

Carefully read this License Agreement before proceeding to operate this equipment.
Rights in the software are offered only on the condition that the customer agrees to all
terms and conditions of the License Agreement. Proceeding to operate the equipment
indicates your acceptance of these terms and conditions. If you do not agree with the
terms of the License Agreement, you must now either remove the software from your
hard disk drive and destroy the Recovery CD, or return the complete computer and
software for a full refund.

Proceeding with configuration signifies your acceptance of the License Terms.
Unless otherwise stated below, this HP Software Product License Agreement shall

govern the use of all software that is provided to you, the customer, as part of the HP
computer product. It shall supersede any non-HP software license terms that may be
found online, or in any documentation or other materials contained in the computer
product packaging.

Note: Operating System Software by Microsoft is licensed to you under the Microsoft

End User License Agreement (EULA).
The following License Terms govern the use of the software:
Use. Customer may use the software on any one computer. Customer may not network the

software or otherwise use it on more than one computer. Customer may not reverse
assemble or decompile the software unless authorized by law.

Copies and Adaptations. Customer may make copies or adaptations of the software (a) for
archival purposes or (b) when copying or adaptation is an essential step in the use of the
software with a computer so long as the copies and adaptations are used in no other
manner.

Ownership. Customer agrees that he/she does not have any title or ownership of the
software, other than ownership of the physical media. Customer acknowledges and agrees
that the software is copyrighted and protected under the copyright laws. Customer
acknowledges and agrees that the software may have been developed by a third party
software supplier named in the copyright notices included with the software, who shall be
authorized to hold the Customer responsible for any copyright infringement or violation of
this Agreement.

Product Recovery CD-ROM. If your computer was shipped with a product recovery CD­ROM: (i) The product recovery CD-ROM and/or support utility software may be used
only for restoring the hard disk of the HP computer with which the product recovery CD­ROM was originally provided. (ii) The use of any operating system software by Microsoft

Corporate Evaluator’s Guide 3

contained in any such product recovery CD-ROM shall be governed by the Microsoft
End User License Agreement (EULA).

Transfer of Rights in Software. Customer may transfer rights in the software to a third
party only as part of the transfer of all rights and only if Customer obtains the prior
agreement of the third party to be bound by the terms of this License Agreement. Upon
such a transfer, Customer agrees that his/her rights in the software are terminated and that
he/she will either destroy his/her copies and adaptations or deliver them to the third party.

Sublicensing and Distribution. Customer may not lease, sublicense the software, or
distribute copies or adaptations of the software to the public in physical media or by
telecommunication without the prior written consent of Hewlett-Packard.

Termination. Hewlett-Packard may terminate this software license for failure to comply
with any of these terms provided Hewlett-Packard has requested Customer to cure the
failure and Customer has failed to do so within thirty (30) days of such notice.

Updates And Upgrades. Customer agrees that the software does not include updates and
upgrades which may be available from Hewlett-Packard under a separate support
agreement.

Export Clause. Customer agrees not to export or re-export the software or any copy or
adaptation in violation of the U.S. Export Administration regulations or other applicable
regulation.

U.S. Government Restricted Rights. Use, duplication, or disclosure by the U.S.
Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in
Technical Data and Computer Software clause in DFARS 252.227-7013. Hewlett-Packard
Company, 3000 Hanover Street, Palo Alto, CA 94304, U.S.A. Rights for non-DOD U.S.
Government Departments and Agencies are as set forth in FAR 52.227-19(c)(1,2).

Edition History

Edition 1............................................... July 2000

This manual is printed on recycled paper.

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Contents

Introducing the Notebook Computer..........................................................................................11

Taking Inventory......................................................................................................................12

Software bundled on your computer ...............................................................................12

To buy accessories............................................................................................................12

To find more information...................................................................................................13

Identifying Parts of the Notebook.........................................................................................14

Top and right side view .....................................................................................................14

Front view ............................................................................................................................15

Rear and left side view .......................................................................................................15

Bottom view........................................................................................................................16

Status lights ........................................................................................................................17

Multimedia buttons............................................................................................................17

Status panel .........................................................................................................................18

Power switch and standby button...................................................................................19

Setting Up Your Computer......................................................................................................21

To install the battery..........................................................................................................21

To connect AC power.......................................................................................................21

To connect a phone line....................................................................................................22

To turn on the computer...................................................................................................23

To set up Windows ...........................................................................................................23

To register your computer ................................................................................................24

To connect to an Internet Service Provider...................................................................25

To reset your computer.....................................................................................................26

Using Your Computer...................................................................................................................27

Operating Your Computer.......................................................................................................28

To use the Fn hot keys......................................................................................................28

To use the Windows and Applications keys................................................................28

To use the embedded keypad..........................................................................................29

To use the ALT GR key.....................................................................................................29

To adjust the display brightness.....................................................................................30

To adjust the volume.........................................................................................................30

To use the touch pad.........................................................................................................31

To use the One-Touch buttons.......................................................................................32

Securing Your Computer.........................................................................................................35

To set up password protection........................................................................................35

To attach a security cable.................................................................................................36

To use virus-protection software ....................................................................................37

Working in Comfort with a Notebook PC.............................................................................38

Caring for Your Computer.......................................................................................................40

To protect your hard disk drive.......................................................................................40

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To take care of your computer.........................................................................................40

To safeguard your data.....................................................................................................41

To extend the life of the display.......................................................................................41

To get the most from your batteries................................................................................41

To clean your computer....................................................................................................42

Traveling with Your Computer...................................................................................................43

Managing Power Consumption..............................................................................................44

To use automated power management...........................................................................44

To use manual power management.................................................................................45

Using Battery Power................................................................................................................47

To check the battery status..............................................................................................47

To respond to a low -battery warning..............................................................................48

To optimize battery operating time..................................................................................48

To control the processor speed.......................................................................................49

Making Connections.....................................................................................................................51

Using the Modem.....................................................................................................................52

To connect the modem......................................................................................................52

To connect to the Internet................................................................................................54

To disconnect from the Internet......................................................................................54

To dial in to a network.......................................................................................................55

To change your modem settings.....................................................................................55

To send and receive e-mail...............................................................................................56

To send and receive faxes (Windows 98).......................................................................57

To send and receive faxes (Windows 2000)...................................................................58

Connecting to a LAN...............................................................................................................60

Connecting PC Cards...............................................................................................................61

Connecting External Components..........................................................................................63

To identify the ports..........................................................................................................63

To connect a printer (or another parallel device)..........................................................65

To connect an external keyboard or PS/2 mouse..........................................................65

To connect a USB device..................................................................................................66

To connect audio devices.................................................................................................66

To use infrared devices.....................................................................................................67

To use an external monitor ................................................................................................68

To use a TV set as monitor...............................................................................................70

To use the port replicator ..................................................................................................70

Configuring and Expanding Your Computer............................................................................73

Using the BIOS Setup Utility..................................................................................................74

Installing RAM modules .........................................................................................................75

Removing RAM modules........................................................................................................77

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Expanding the hibernate partition..........................................................................................78

Updating Windows Drivers....................................................................................................79

To download the latest Windows drivers......................................................................79

To locate Windows drivers on your system ..................................................................79

To use digitally signed drivers in Windows 98.............................................................79

Using Windows 2000....................................................................................................................81

Installing Retail Windows 2000..............................................................................................82

Requirements ......................................................................................................................82

To prepare for software installation................................................................................82

To install a retail version of Windows 2000...................................................................83

To install video support for retail Windows 2000.........................................................84

To install audio and modem support for retail Windows 2000....................................85

To install integrated LAN support for retail Windows 2000.......................................86

To install touchpad support for retail Windows 2000..................................................86

To install infrared support for retail Windows 2000.....................................................86

To install Hewlett-Packard Configuration Interface (HPCI) for retail

Windows 2000....................................................................................................................87

To install the Intel(R) SpeedStep(TM) Technology Applet for retail

Windows 2000....................................................................................................................87

To install the OneTouch utility for retail Windows 2000.............................................88

Windows 2000 power management.................................................................................88

Using Windows 98.........................................................................................................................91

Installing Retail Wi ndows 98 Second Edition......................................................................92

Requirements ......................................................................................................................92

To prepare for software installation................................................................................92

To install a retail version of Windows 98 Second Edition...........................................94

To install video support for retail Windows 98 Second Edition.................................95

To install DirectX7 for retail Windows 98 Second Edition..........................................96

To install audio and modem support for retail Windows 98 Second Edition............96

To install integrated LAN support for retail Windows 98 Second Edition...............96

To install infrared support for retail Windows 98 Second Edition.............................97

To install touchpad support for retail Windows 98 Second Edition..........................97

To install the SpeedStep utility for retail Windows 98 Second Edition.....................98

To install the OneTouch utility for retail Windows 98 Second Edition.....................98

To install software patches for retail Windows 98 Second Edition............................98

Troubleshooting Your Computer..............................................................................................101

Troubleshooting Techniques...............................................................................................102

Audio problems ................................................................................................................102

CD-ROM drive problems.................................................................................................103

Display problems..............................................................................................................103

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DVD problems...................................................................................................................104

Hard disk drive problems ................................................................................................106

Heat problems ...................................................................................................................106

Keyboard, touch pad, and mouse problems ................................................................106

Memory problems ............................................................................................................107

Modem problems..............................................................................................................108

One-Touch button problems ..........................................................................................109

PC card problems..............................................................................................................110

Performance problems .....................................................................................................111

Port replicator problems ..................................................................................................112

Power and battery problems ...........................................................................................112

Printing problems .............................................................................................................113

Serial, parallel, and USB problems .................................................................................114

Startup problems ..............................................................................................................115

Standby and resume problems .......................................................................................116

Testing Hardware Operation.................................................................................................117

Recovering and Reinstalling Software ................................................................................119

To recover the factory installation of your hard disk.................................................119

To replace a damaged Recovery CD.............................................................................120

To update the HP notebook BIOS.................................................................................120

To recover an application...............................................................................................120

Removing and Reinstalling the Hard Disk Drive...............................................................122

If you decide to remove the hard disk drive.................................................................122

To install the hard disk drive again ...............................................................................124

Service and Support....................................................................................................................125

Getting Support for Your HP Notebook PC........................................................................126

To get help from the HP notebook website..................................................................126

To call the HP Customer Care Center............................................................................126

Obtaining Repair Service.......................................................................................................129

To receive warranty repair service.................................................................................129

To prepare your computer for shipment.......................................................................129

Hewlett-Packard Limited Warranty Statement...................................................................130

Specifications and Regulatory Information............................................................................133

Hardware and Software Specifications................................................................................134

BIOS Setup utility options..............................................................................................134

Hardware specifications..................................................................................................138

Software specifications...................................................................................................142

Software system resources.............................................................................................142

Modem Reference Information.............................................................................................145

AT Commands (Ambit)...................................................................................................145

S-Registers (Ambit) ..........................................................................................................151

Selected Result Codes (Ambit)......................................................................................152

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Safety Information..................................................................................................................153

Power Cords......................................................................................................................153

Battery Safety...................................................................................................................154

Laser Safety.......................................................................................................................154

LED Safety.........................................................................................................................155

Regulatory Information..........................................................................................................156

U.S.A..................................................................................................................................156

Canada...............................................................................................................................157

European Union................................................................................................................157

Japan..................................................................................................................................158

Russia.................................................................................................................................158

International......................................................................................................................158

Index...............................................................................................................................................161

Corporate Evaluator’s Guide 9

Introducing the Notebook Computer

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Introducing the Notebook Computer

Taking Inventory

Taking Inventory

Your HP notebook PC is shipped with these items:

• battery

• AC adapter and power cord

• Quick Start sheet

• HP notebook PC Startup Guide

• Recovery CD (or CDs), used to restore Windows and all software included with your

computer

• Microsoft Windows manual (Windows 98 or Windows 2000)

• telephone cord (if your computer has a built-in modem)

Software bundled on your computer

Your HP notebook PC comes with preinstalled software, and various models are
configured with different combinations of software. To see the list of software included
with your computer, check HP Notes in the HP Library: click Start, Programs, HP Library,
HP Notes —or double-click the HP Notes icon on the desktop.

To buy accessories

You can buy accessories for your computer online. For the latest accessories and options,
visit us at www.hp.com/notebooks. As new accessories become available, you’ll find
them listed here.

At this time, HP offers the following accessories and replacement modules:

• port replicator

• auto/airline adapter

• AC adapter

• ultraslim AC adapter

• primary lithium ion battery

12 Corporate Evaluator’s Guide

Introducing the Notebook Computer

Taking Inventory

• PS/2 Y adapter for mouse and keyboard

• additional RAM—HP SDRAM:

• 64 MB

• 128 MB

To find more information

The following table lists other sources of information about your HP notebook PC and
related products.

Source Description

Quick Start sheet

Startup Guide

Reference Guide

HP Notes

Introductory Microsoft
manual for Windows

HP Notebook PC Web Site
HP Customer Care Web

Site
Corporate Evaluator’s

Guide

This pictorial inttroduction shows you how to get the computer up and
running quickly.

The Startup Guide is the printed HP manual that came with your
computer. It shows how to set up and operate your computer and
where to go for help if you run into trouble.

The Reference Guide is a help file located on your hard drive. It
provides you with detailed information about your notebook PC (Start,
Programs, HP Library, Reference Guide).

This document contains late-breaking information available after the
Reference Guide was completed (Start, Programs, HP Library,
HP Notes —or double-click the HP Notes icon on the desktop).

This manual contains information about using the standard features of
Microsoft Windows (Windows 98 or Windows 2000, depending on
which operating system your computer is shipped with).

www.hp.com/notebooks
www.hp.com/go/support.

This provides information about installing alternate operating systems,
as well as how to configure your notebook computer in a corporate,
networked environment. Located at the HP Notebook Web site.

Corporate Evaluator’s Guide 13

Introducing the Notebook Computer

Identifying Parts of the Notebook

Identifying Parts of the Notebook

Top and right side view

1 One-Touch buttons 8 CD-ROM drive or DVD
2 Power switch 9 Microphone
3 Status lights (see “Status lights“ on page 17) 10 CD-ROM or DVD eject button
4 Pad Lock touch pad on/off button 11 Blue standby button
5 Touch pad (pointing device) 12 Modem port (on certain models)
6 Scroll up/down toggle 13 LAN port (networking—on certain models)
7 Click buttons

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Introducing the Notebook Computer

Identifying Parts of the Notebook

Front view

14 Headphone audio jack
15 Status panel mode select button
16 Status panel
17 Multimedia buttons (see “Multimedia Buttons” on

page 17)

18 Latch (to open computer)

Rear and left side view

Corporate Evaluator’s Guide 15

Introducing the Notebook Computer

Identifying Parts of the Notebook

19 AC adapter (power) jack 26 USB ports
20 PS/2 port (external mouse or keyboard) 27 Microphone jack
21 Serial port 28 Kensington lock slot (security connector)
22 Parallel port 29 PC card slots
23 VGA port (external monitor) 30 System-off button (for resetting computer)
24 Infrared port 31 PC card eject buttons
25 TV output port 32 Floppy disk drive

Bottom view

33 Battery
34 Battery latch
35 RAM expansion cover
36 Port replicator (docking) connector

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Introducing the Notebook Computer

Identifying Parts of the Notebook

Status lights

1 Power
2 Battery
3 Caps lock (capital letters)
4 Num lock (numeric keypad)
5 Scroll lock
6 Floppy disk drive access
7 Hard disk drive access
8 CD-ROM drive or DVD access

Multimedia buttons

The multimedia buttons are on the front of the computer, to the right of the status display.
They control the computer’s CD (or DVD) player in the same way the controls of a
standalone multimedia player control its functions.

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Introducing the Notebook Computer

Identifying Parts of the Notebook

The buttons also work if the system is turned on, though in that case you don’t need to
use the multimedia power switch to turn on the player. When the computer is on, the
volume control buttons also govern the volume for most other audio applications.

If the system is turned off (or in standby or hibernate mode), you can still use the player
for audio CD playback. Slide the multimedia power switch to the left to activate the player
without turning on the computer.

1 Multimedia power (use only when system is turned off

or in standby or hibernate mode)
2 Previous track
3 Play/pause
4 Stop (when computer is on)*

Stop/eject (when computer is off)
5 Next track
6 Volume control down
7 Volume control up

*You can eject a CD or DVD by pressing the eject

button on the CD/DVD drive.

Status panel

The status panel on the front of the computer provides information about CD playback
status, system power management, system date and time, and battery status. Messages
are displayed on the 8-character LCD display, and you can switch from one kind of
message to another by pressing the mode button to the left of the display.

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Introducing the Notebook Computer

Identifying Parts of the Notebook

When the computer is on (or when the computer is off and the AC adapter is plugged in),
these modes are displayed sequentially as you press the mode button:

• power management status: on, off, standby (STBY), or hibernate (ZZZZ)

• battery charging status: percentage charged

• date

• time

When the CD player is on and the computer is off, the CD playback mode is displayed. It
shows the CD track number, the time elapsed, and an arrow when the CD is playing or two
parallel lines when it is paused—and when you press the mode button, you can also
display sequentially the four modes listed above.

When the computer is off, the CD player is off, and the AC adapter is not connected, you
can view the status panel by sliding the multimedia power switch to the left to turn it on.
Remember to turn it off when you are through checking the status panel.

If you change the Windows time or date (from Control Panel or the taskbar), the change
displays on the status panel only after you shut down and restart the computer. Click
Start, Shut Down, Shut down; and after the power is off, slide the power switch to restart.

If you want to change the format displayed for date or time in the status panel, change it
in the BIOS; see “Using the BIOS Setup Utility“ on page 74.

Power switch and standby button

There are two controls above the keyboard that affect power in the HP notebook PC. The
switch at the top left turns computer power on and off, and the large blue button in the
top center puts the system in standby mode—or, if it is already in standby mode, returns
it to normal operation.

To use the power switch

To turn on the computer when it is off, slide the power switch to the left and release it. If
the computer is plugged into AC power or contains a charged battery, the system turns
on and Windows starts automatically.

When the computer is on, you can also use the power switch to turn the system off. In
most situations, however, it is preferable to shut down Windows instead. Click Start, Shut
Down, then select Shut down and click OK. Windows will shut down, and the computer
will automatically turn off.

Corporate Evaluator’s Guide 19

Introducing the Notebook Computer

Identifying Parts of the Notebook

To use the standby button

You can use the standby button to save the current state of your computer and then to
return quickly to the same state when you are ready to resume work.

To put the computer in standby mode when it is on, press the large blue standby button,
which is found in the middle of the four smaller One-Touch buttons above the center of
the keyboard. Pressing the standby button turns off the display and the hard disk drive,
and it saves your current session to RAM. (Standby can also occur automatically when
the timeout setting in the Power Management Properties is reached.)

To return the computer to normal operation when it is in standby mode, press the standby
button again. The display and the hard disk drive will turn on, and the session you were
working on earlier will be recovered from RAM.

Hint

If your notebook does not turn on when operating on battery power, the battery may
not be sufficiently charged. Plug in the AC adapter and slide the power switch to the left
and release it. Keep the adapter plugged in until your battery is charged again.

20 Corporate Evaluator’s Guide

Introducing the Notebook Computer

Setting Up Your Computer

Setting Up Your Computer

To install the battery

Your computer is shipped with the battery installed. If the battery has been removed, you
can install it by inserting it into the battery bay on the bottom of your computer. Insert the
back edge first, as shown, then press down the front edge until the battery latch clicks
shut.

WARNING

Once you have installed the battery, connect the AC adapter to the computer and
recharge the battery while you work. You can also replace a low battery with another that
is more fully charged.

Do not mutilate, puncture, or dispose of batteries in fire. A battery can burst or explode,
releasing hazardous chemicals. A rechargeable battery must be recycled or disposed of
properly.

To connect AC power

Plug in the AC adapter, then connect the AC adapter to the rear of the computer. The
battery starts charging.

Corporate Evaluator’s Guide 21

CAUTION

Introducing the Notebook Computer

Setting Up Your Computer

Use only an HP AC adapter intended for this product, either the adapter that came with
the computer or another authorized HP adapter. Using an unauthorized AC adapter can
damage the computer and may void your warranty. Refer to the warranty statement for
your product.

To connect a phone line

Selected models of the HP notebook PC include a built-in modem. If you prefer, you can
instead use a PC card modem or an external modem to connect a phone line.

1. Plug one end of the phone line into the modem phone jack on the computer. Be sure it
clicks into place.

22 Corporate Evaluator’s Guide

Introducing the Notebook Computer

Setting Up Your Computer

2. Plug the other end of the phone line into a telephone jack. (If the phone line does not
fit your telephone jack, you may need to use an adapter.)

CAUTION

Hint

Your built -in modem may not work with multiple phone lines or a private branch
exchange (PBX), cannot be connected to a coin -operated telephone, and does not work
with party lines. Some of these connections may result in excess electrica l voltage and
could cause a malfunction in the internal modem. Check your telephone line type prior
to connecting your phone line.

To turn on the computer

Slide the power switch to the left—it’s the control above the left side of the keyboard.
Windows starts automatically. If you are turning on the computer for the first time, go to
“To set up Windows“ on page 23.

The power status light next to the power switch (see “Status lights“ on page 17) reports
the following:

• steady green light: computer is on

• steady amber light: computer is in system standby (or suspend) mode

• no light: computer is off or in hibernate mode

See “Managing Power Consumption“ on page 44 for additional information about turning
off your computer.

If your computer does not turn on when operating on battery power, the battery may be
out of power. Plug in the AC adapter and slide the power switch to the left again.

To set up Windows

Your HP notebook has Microsoft Windows—either Windows 98 or Windows 2000—
preinstalled on the hard disk drive. The first time you turn on your computer, a Windows
Setup program will automatically run so that you can customize your setup.

Before you begin, connect the AC adapter to your notebook, since your battery may not
be sufficiently charged to complete the Windows setup. Also, be sure to connect the
notebook to a phone line; see “To connect a phone line“ on page 22.

1. Slide the power switch to the left.

2. The Windows Setup program starts automatically.

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Introducing the Notebook Computer

Setting Up Your Computer

3. Follow the instructions as they appear on the screen.
During setup, you are prompted to:

• enter a user name

• accept the License Agreement

You can also register your computer at this time. Follow the instructions on the screen
during setup, or —if registration does not occur during setup—double-click the HP
Notebook Registration icon on the desktop.

Note

You may be required to enter your Windows ID number. To locate it, look on the
Certificate of Authenticity packaged with the Microsoft Windows manual or look for a
sticker in the battery compartment.

If you have any connection problems with your modem, try redialing. If that doesn’t
work, you can skip registration for now.

To register your computer

Be sure to register your computer. Registering is free and fast, and it ensures you will
receive quicker, more personalized support. The information you provide during
registration will be used to provide you with better products and services.

There are three ways to register:

• by modem

• by phone

• by fax

By modem

If you have Windows 98, you are prompted automatically to register. To register by
modem, see that the phone is connected, then follow the onscreen instructions.

If you have Windows 2000, you are not prompted to register, but you can register by
modem if you double-click the HP Notebook Registration icon on the desktop or click the
Register link in the Windows 2000 welcome screen. See that the phone line is connected
and follow the onscreen instructions.

With either operating system, if you choose not to register right away, you can register by
modem later by double-clicking the Registration icon on the desktop. This icon disappears
after you register.

24 Corporate Evaluator’s Guide

Introducing the Notebook Computer

Setting Up Your Computer

If your computer does not have a built-in modem, you can register after you set up a PC
card modem or an external modem —or you can register by phone or fax.

By phone

You can call your HP Customer Care Center and register by phone. Check “To call the HP
Customer Care Center “ on page 126 for the phone number.

By fax

If a printer is connected to your computer, you can print a copy of your registration and
fax it to HP. You will find the fax number on the registration form.

By completing registration, you will:

• Record your ownership of the computer with Hewlett-Packard and gain access to
service, support, and information.

• Record your ownership of the Windows 98 operating system with Microsoft. If you
have Windows 2000, please contact Microsoft separately for registration of the
operating system.

To connect to an Internet Service Provider

Before you can connect to the Internet, you need to set up an account with an Internet
Service Provider (ISP). In some countries, Hewlett-Packard provides easy Internet signup
so that you can connect quickly to an ISP.

1. Connect the included telephone cord to your built-in modem. (If your computer does
not have a built-in modem, you can instead use a PC card modem or an external
modem.)

2. Double-click the desktop icon labeled “C onnect to the Internet.” This will launch the
Internet Connection wizard, which will help you locate an ISP in your area.

OR

Click Start, Programs, Online Services and select one of the listed ISPs. This begins
the registration process for the ISP you have chosen.

You can also make arrangements with an ISP of your choice for Internet connection.

Corporate Evaluator’s Guide 25

Introducing the Notebook Computer

Setting Up Your Computer

To reset your computer

If Windows or your computer stops responding, you can reset the computer and restart
Windows.

1. If possible, shut down Windows (Start, Shut Down, Shut down, OK).

2. If the computer does not shut down, slide and hold the power switch for five seconds,
then release it.

3. If the computer still does not shut down, insert a pin or straightened paper clip into
the recess on the left side of the computer, underneath the PC card eject buttons.

4. After the computer shuts down, slide the power switch and release it to turn the
computer on again.

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Operating Your Computer

To use the Fn hot keys

The combination of the Fn key plus another key creates a hot key—a shortcut key
sequence—for various system controls. Press and hold Fn while pressing the appropriate
key. (When using an external keyboard, press and hold Ctrl+Alt with the appropriate
key—use the Ctrl and Alt keys on the left side of the keyboard.)

Hot key Does this

Fn+F1 Decreases the display’s brightness
Fn+F2 Increases the display’s brightness
Fn+F5 Switches among the built-in display, an external display, and

simultaneous displays
Fn+F7 Toggles the sound on and off (mutes sound)
Fn+F8 Toggles the numeric keypad on and off
Fn+F12 Enters hibernate mode (in Windows 2000 only)
Fn+Lock key* Toggles Scroll Lock on and off (except on external keyboard)
Fn+Up arrow Increases sound volume (except on external keyboard)
Fn+Down arrow Decreases sound volume (except on external keyboard)

*The Lock key is in the top row of the keyboard:

To use the Windows and Applications keys

The Windows key brings up the Windows Start menu. This is the same as clicking the
Start button on the taskbar.

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The Applications key brings up the shortcut menu for the current application. This is the
same menu that appears when you click the right mouse button while pointing at the
application.

Windows key combinations

Key combination Does this

Windows key+E Runs Windows Explorer
Windows key+F1 Runs Windows Help
Windows key+F Runs Windows Find: Files or Folders
Windows key+M Minimizes all displayed windows
Shift+Windows key+M Returns all minimized windows to original

size

Windows key+R Starts the Windows Run dialog box

To use the embedded keypad

After pressing Fn+F8 to activate the numeric keypad, pr ess the Lock key
(in the top row of the keyboard) to turn number lock on or off:

When number lock is on:

• Keys change to the numeric or arithmetic designations printed on the right side of the

keys in the numeric keypad area.

• The Num Lock status indicator is lit.

To use the ALT GR key

Non–U.S. keyboards have an ALT GR key to the right of the spacebar. This is a shift key
providing access to certain keyboard characters.

• For a character in the lower -right corner of a key, press and hold ALT GR to type the

character.

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1. Shifted.

2. Unshifted.

3. ALT GR.

To adjust the display brightness

You can adjust the brightness of your notebook’s display.

• To decrease the brightness, press Fn+F1.

• To increase the brightness, press Fn+F2.

When you are using battery power, the display dims automatically to conserve power.
You can use the brightness controls to override this adjustment.

To adjust the volume

From the keyboard

• To increase the volume, press Fn+Up arrow.

• To decrease the volume, press Fn+Down arrow.

• To temporarily silence the speaker without changing the volume setting, press Fn+F7.

Press Fn+F7 again to restore the speaker output.

In Windows

1. Click the speaker symbol in the taskbar.

2. Drag the volume control bar up or down to adjust the volume.

3. To temporarily silence the speaker without changing the volume setting, click Mute.

With the multimedia buttons

When the computer is on, the volume control buttons on the front of the computer govern
volume for most audio applications, including the CD player. When the computer is off,
you can use these buttons to adjust the volume for music CDs.

• To increase the volume, press the volume control up button.

• To decrease the volume, press the volume control down button.

From within an application

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Many audio applications contain volume controls within the software; consult help in an
application to use such controls. In some cases, the application responds only to those
controls.

To use the touch pad

The touch pad, a touch-sensitive pointing device that controls the motion and speed of
the pointer on the screen, is built into your computer.

1 Pad Lock touch pad on/off button
2 Touch pad (pointing device)
3 Scroll up/down toggle
4 Click buttons

• Move a thumb or finger across the touch pad in the direction you want the pointer to

move.

• Use the click buttons, which function like the left and right buttons on a mouse, to

make your selection. You can also tap on the touch pad instead of clicking a button.

• To open an application, move the pointer over the icon, then press the left click button

twice rapidly (double-click). You can instead tap twice on the touch pad.

• To make a menu selection, move the pointer to the item and click the left click button

once.

• To open the shortcut menu for an item, move the pointer over the item and click the

right click button.

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Operating Your Computer

• To drag an item, move the pointer over the item. Press and hold the left click button

while you move the pointer to the new location. Release the button.

• To scroll up and down, press the top or bottom of the center toggle below the touch

pad.

• To disable the touch pad, press the Pad Lock button. (The amber touch pad indicator

lights.) To reenable it, press the Pad Lock button again. You may wish to disable the
touch pad, for example, when you are entering text and do not want to move the cursor
accidentally. Avoid contact with the touch pad itself at the same time you are pressing
the Pad Lock button (to disable or to reenable); simultaneous contact will not allow
the Pad Lock button to work properly.

To customize the operation of the touch pad (and an external PS/2 or serial mouse, if
installed), double-click the Synaptics Touch Pad icon to access Mouse Properties; you
will find the icon in the taskbar, toward the lower right corner of your screen. Select the
tab corresponding to the characteristics you want to configure, including:

• button configuration for right-handed or left-handed operation (Button tab for mouse,

Button Actions tab for touch pad)

• double-click speed, pointer speed, and pointer trail

Note

• click sensitivity

The touch pad is inactive when an external mouse is installed.

To use the One-Touch buttons

The One-Touch buttons on your HP notebook allow you to start your e-mail or a Web
browser—or any other application—by pressing a single button. The buttons are
configured initially for specific applications, but you can change the configuration to start
any applications you want.

When you press a One-Touch button, the name of the application that’s starting appears
onscreen. You can modify the appearance of the name by selecting the color, size, and
style you prefer.

To configure a One-Touch button

1. Click Start, Settings, Control Panel.

2. Double-click Keyboard.

3. Select the One-Touch buttons tab.

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4. Click on the button of the key you want to reconfigure.

5. In the Button Label field, type the name of the application you want to start with this
button. This name will appear onscreen when you press the button.

6. From the list of preinstalled applications, select the application to be associated with
the button.

OR

If the desired application is not on the list, select “Select a file on your computer” and
click the Browse button to choose any file on your notebook.

OR

If you want to attach a Web page to the button, select “Type in a Web site address”
and then select a Favorites page or type the URL of the page you want.

7. If you want the computer to start automatically (and then start this application—or
find this website), select “Enable system wake-up for this button.”

8. Click Done, then OK.

To format display of application names

When you press a One-Touch button on your HP notebook, the name of the application
that is starting appears onscreen. You can change the size, color, and font of the display,
as well as the length of time it appears. (These settings also affect the display of
multimedia messages when you play an audio CD or a movie DVD.)

To format the display

1. Click Start, Settings, Control Panel.

2. Double-click Keyboard.

3. Select the One-Touch buttons tab.

4. Click Change Onscreen Display.

5. Follow the instructions below for specific formatting actions.

To change the font of the display

1. Select Change Font.

2. Choose the desired typeface and style.

3. Click OK, then Done, then OK.

To change the color of the display

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1. Select Change Color.

2. Click on the desired color swatch.

3. Click OK, then Done, then OK.

To enable or disable Onscreen Display

1. Check Enable to enable onscreen display. (Or uncheck Enable to disable.)

2. Click Done, then OK.

To change the size of the display

1. Click the Size arrow.

2. Select the desired size.

3. Click Preview to see a sample message displayed in that size.

4. Click Done, then OK.

To change the length of time the display appears

1. Click a Timeout arrow repeatedly to choose a number from 1 to 10 seconds.

2. Click Preview to see a sample message displayed for that time.

3. Click Done, then OK.

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Using Your Computer

Securing Your Computer

Securing Your Computer

It is important to maintain security of the computer and of your data. You can improve
security by—among other methods—using a password, locking the computer with a
cable, or setting up virus protection.

To set up password protection

You can protect your computer from access by another user when you set up password
protection, which is available either through Windows (software) or through the BIOS
Setup utility (hardware). Both methods provide protection when the computer is rebooted:
a user must then enter the password. However, the BIOS password protection does not
ask for a password when your computer resumes after standby (suspend) or hibernate,
while Windows does provide that security.

If you want to set up hardware password protection, see “Using the BIOS Setup Utility“
on page 74.

To set up password protection in Windows 98

1. Click Start, Settings, Control Panel.

2. Double-click Passwords.

3. Select Change Passwords tab.

4. Click Change Windows Password.

5. Enter your old Windows password, if you had one; if not, leave Old Password blank.

6. Enter your new password twice.

7. Click OK and Close.

To activate password protection when resuming in Windows 98

1. Check that you have set up a Windows password, as described above.

2. Click Start, Settings, Control Panel

3. Double-click Power Management.

4. Select Advanced tab.

5. Check “Prompt for password when computer goes off standby.”

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Securing Your Computer

6. Click OK.

To set up password protection in Windows 2000

1. Press Ctrl+Alt+Del.

2. Click Change Password.

3. Enter your old Windows password, if you had one; if not, leave Old Password blank.

4. Enter your new password twice.

5. Click OK.

6. Click Cancel

If you want to set up hardware password protection for a non-Administrator account, see
Windows Help (click Start, Help).

To attach a security cable

Your computer has a built-in connector that allows you to secure the computer with a
cable. The Kensington MicroSaver lock system works with this connector and is available
at many computer stores.

1. Wrap the cable around a stationary object, such as a table leg.

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Securing Your Computer

2. Loop the cable to create a slipknot around the stationary object—make sure it can’t
slip off.

3. Insert the lock into the computer’s security connector and release the key. Store the
key in a safe place away from the computer.

To use vir us-protection software

Virus-protection software can help protect the integrity of your data. This is especially
important when you are connected to the Internet.

To access virus-protection software, click Start, Programs, VirusScan (or if you use a
different application, click Start, Programs and the name of your software). Refer to help
within the application for tips on usage.

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Using Your Computer

Working in Comfort with a Notebook PC

Working in Comfort with a Notebook PC

You can use your HP notebook computer virtually anywhere, anytime. The following
recommendations should help you work more comfortably.

Note that if you are using your portable computer as your primary computer, or using it
for extended periods, you should use it with a full-size keyboard, monitor, and mouse.
This will give your portable computer the adjustability and comfort features of a desktop
unit. HP docking accessories offer quick, easy connections to these devices. More
information on how to prepare your workspace environment and set up your HP
equipment is available in Working in Comfort, which is preloaded on the hard disk in the
HP Library and available on the Recovery CD in \hp\library—as well as at
www.hp.com/ergo.

WARNING

Improper use of keyboards and other input devices has been associated with ergonomic
injury. For more information about reducing your risk, visit our ergonomics website or
see Working in Comfort in the online HP Library.

Your mobile work environment

• Use a chair that provides good support for your lower back. If an adjustable chair is
not available, you can use a pillow or rolled-up towel to provide lower back support.

• Try to keep your thighs parallel to the floor and your feet flat on the floor. In a mobile
environment, you can do this by using a phone book or briefcase to support your feet.

• Adjust the height of either your work surface or chair to keep your arms in a neutral
position. Your arms should be relaxed and loose, elbows at your sides, with the
forearms and hands parallel with the floor.

• Position your notebook computer display to minimize glare and reflection. For example,
on an airplane, lower the window shade; or in a hotel room, draw the curtains. You
also should maintain a comfortable viewing distance—approximately 40 to 60 cm (16 to
24 inches). Adjust the angle of your display to help keep your head angled slightly
downward in a comfortable position.

Using your mobile computer

• Position the computer so your wrists and hands are in a neutral position. Your wrists
should be as straight as possible and should not have to bend sideways or more than
10 degrees up or down. Your HP notebook computer has a built-in palm rest, which is
ideal for this purpose.

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Working in Comfort with a Notebook PC

• Try to type as lightly as possible. The notebook keyboard requires little force to
activate.

• Take frequent, short rest breaks—this is especially important in a mobile computing
environment.

• Portable computers weigh between approximately 1.5 and 4 kilograms (approximately 3
to 8 pounds). When traveling, be sure to carry your computer properly to minimize
strain on your body. Shift the bag containing your notebook equipment frequently
between your left and right hands and shoulders.

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Using Your Computer

Caring for Your Computer

Caring for Your Computer

Here are some recommendations for maintaining your computer during everyday use, as
well as preventing potential physical damage or data loss.

To protect your hard disk drive

Hard disk drives, like other internal components, are not indestructible and can be
damaged by inappropriate handling and operation.

• Avoid bumps or jolts.

• Do not operate the computer while traveling over bumpy terrain.

• Standby or shut down the computer before transporting it. This turns off the hard

drive. A drop of a few inches onto a rigid surface while the hard drive is operating
could cause loss of data or damage to the drive.

• Carry the computer in a padded case to protect against bumps and jolts.

• Set the computer down gently.

• When the computer has been in a very cold or very hot environment, do not start it

again until it has returned to a more moderate temperature.

To take care of your computer

• Provide adequate ventilation around the computer. Ensure that the laptop is sitting on
a flat surface, so that air is able to flow underneath the unit. See that there is adequate
clearance to the rear and sides of the computer, so that fan vents are not blocked.

• Be sure to standby or shut down the computer before putting it in a carrying case or
other enclosed space.

• Do not pick up or carry the computer by the display.

• Do not use the computer outside in the rain or snow (or other inclement weather) or in

any extremes of temperature or humidity.

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Caring for Your Computer

To safeguard your data

• Do not touch the touch pad or activate any other device that interrupts operation
while the system is starting or stopping.

• Back up your work regularly. Copy files to floppy disk, tape, or network drives.

• Use a virus-scanning program, such as the included application (VirusScan, for

example), to check the integrity of your files and operating system. Since new viruses
appear frequently, you will also want to update the program’s virus definitions from
time to time. Updates for VirusScan are on the Web at www.networkassociates.com; if
you are using another application, see help for updating information.

• For Windows 98, check your disk using the scandisk utility (click Start, Programs,
Accessories, System Tools, ScanDisk).

• For Windows 2000, check your disk using error -checking (open My Computer, select
the disk you want to scan, click File, click Properties, select the Tools tab, and click
Check Now).

To extend the life of the display

Observe the following guidelines to extend the life of the backlight in the computer
display.

• When working at your desk, connect an external monitor and turn off the internal
display (Fn+F5).

• If you are not using an external monitor, set the Turn off monitor timeouts (for both
AC and battery operation) to the shortest comfortable interval.

• Set the brightness control to the minimum level for your comfort (Fn+F1 or Fn+F2).

To get the most from your batteries

• Do not leave batteries unused for long periods of time. If you have more than one,
rotate them.

• If you normally use AC power, make a practice, at least once a week, of using the
battery as your power source.

• Unplug the AC adapter when the computer is not in use.

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Caring for Your Computer

• To lengthen the life of a battery, be sure to charge the battery regularly.

• For long-term storage, the battery must be charged at 20–50% to minimize capacity

loss by self-discharge and to avoid deterioration of battery performance.

• For a model with a dual -speed processor, use the lower speed on battery power (see
“To control the processor speed“ on page 49). The default settings conserve battery
power.

To clean your computer

You can clean the computer with a soft cloth dampened either with clean water or with
water containing a mild detergent.

• Do not use an excessively wet cloth or allow water inside the case.

• Do not use any abrasive cleaners, especially on the display. Do not apply any cleaner

directly to the display. Instead, apply the cleaner to a soft cloth and then gently wipe
the display.

• You can clean the keyboard with a vacuum cleaner to remove accumulated dust.

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Traveling with Your Computer

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Traveling with Your Computer

Managing Power Consumption

Managing Power Consumption

When you are not using your computer, you will want to maximize battery operating time
without compromising performance. It is not necessary to turn the computer off in order to
reduce power consumption and extend battery life.

With Windows 98 and Windows 2000, Advanced Configuration and Power Interface
(ACPI) provides both manual and automated tools for reducing power consumption.

• You can set power management options to occur automatically, based on timeout
values that you have entered. See “To use automated power management” below.

• You can also invoke power management options manually at any time by pressing the
appropriate key. See “To use manual power management” below.

To use automated power management

System standby, monitor, and hard disk timeouts automatically occur based on the values
set in the Power Management Properties window. The fol lowing tables describe the power
management timeouts you can set in Windows.

Turn off monitor

Action Turns off the display. This conserves

battery power and extends the life of the
display.

When No activity of the keyboard or mouse for

the specified interval.

Resume Press any key or move the pointer to

return to your current session.

Turn off hard disk

Action Turns off only the hard disk drive. This is

usually set to occur shortly after the
monitor is turned off.

When No hard disk access for the specified

interval.

Resume Press any key or move the pointer to

return to your current session.

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Managing Power Consumption

System standby

Action Turns off the display and hard disk drive

to conserve battery power.

When No activity of the keyboard or mouse, no

disk drive access, and no port (serial,
parallel, or IR) activity for the specified
interval.

Resume Press the blue standby button to return to

your current session.

A message box appears 15 seconds before system standby takes effect. This allows you
to stop the process and save your work if you have not recently done so. (In Windows 98
and Windows 2000, standby and suspend are equivalent terms.)

CAUTION

Make a habit of saving your work before allowing your computer to go to system
standby. If there is an interruption in power while the computer is in standby,
information that has not been saved will be lost.

You can also create power schemes that will automatically shut down the computer
components after a specified period of nonuse. Define these schemes so that they best
support the ways you use your computer.

To set power management properties

1. Click Start, Settings, Control Panel.

2. Double-click Power Management in Windows 98; double-click Power Options in
Windows 2000. (For details see Windows help.)

3. Set the timeout periods you prefer. (You can choose Never, but that setting is not
recommended for hibernate mode.)

4. Click OK.

To use manual power management

You can shut down your computer manually whenever you need to with any of the
following three levels of shutdown.

System standby

Action Turns off the display and hard disk drive.

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Managing Power Consumption

When Press the blue standby button.
Resume Press the blue standby button to return to

your current session.

System standby can also occur automatically when the timeout setting in the Power
Management Properties window is reached. (In Windows 98 and Windows 2000, standby
and suspend are equivalent terms.)

Hibernate

Action Saves the current session to disk, then

shuts down. Provides maximum power
savings while still allowing you to recover
the current session.

When Press Fn+F12 (in Windows 2000 only).
Resume Slide the power switch to the left to recover

your current session. This takes several
seconds.

In Windows 2000, hibernate mode also occurs automatically when battery power reaches
a critically low level; see “To respond to a low -battery warning“ on page 48.

Note

In Windows 98, hibernate mode occurs automatically with low battery power, but manual
initiation of hibernate is not available (except that, if you wish, you can modify the default
setting for the power switch or the standby button to initiate hibernate mode instead).

Off

Action Turning off your computer provides

maximum power savings. The current
session is not saved and unsaved data
will be lost .

When Start, Shut Down, Shut down.
Resume Slide the power switch to the left to start a

new session. This will take several
seconds.

If the system stops responding and you are not able to turn off the computer as described
above, you can still recover; see “To reset your computer “ on page 26.

When the system hibernates as a result of a critically low battery, you will find when
resuming that all your data has been saved but that some functions may be disabled. To
resume normal operation, restor e power (by connecting AC power or installing a
charged battery), perform a full shutdown, and then restart the computer.

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Using Battery Power

Using Battery Power

You can operate the HP notebook PC on battery power for extended periods, but you
should be prepared to save your work and shut down if the battery is low. Follow the tips
in this section to maximize the length of time you can operate on battery power.

To check the battery status

From the battery status light

The battery status light reports the following informati on:

Green AC attached—battery full
Amber AC attached—battery charging
Red AC attached—battery will not accept charge (abnormal)

From the Windows taskbar

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Traveling with Your Computer

Using Battery Power

The System Tray on the Windows taskbar includes a power icon that allows access to
more detailed battery status information. The icon looks like a battery when AC is not
connected.

• Place pointer over the power icon to display a percentage of remaining time.

• Right-click the power icon to view the options for displaying power information.

• Left-click the power icon to display a menu of the available power schemes.

From the status panel

Press the status panel mode button repeatedly until you see the battery icon and the
percentage of charge remaining.

To respond to a low-battery warning

The computer automatically alerts you when the battery power drops to a critically low
level. First you will hear a high-pitched beep. Then, if you have not taken restorative
action within a short time, the system hibernates.

Note

You won’t be able to turn the computer on again until you restore power by one of the
following actions:

• Plug in the AC adapter (see “To connect AC power “ on page 21).

OR

• Replace the battery with one that is charged (see “To install the battery“ on page 21).

If you plug in the AC adapter, you can continue to work while your battery recharges.

To optimize battery operating time

• Plug in the AC adapter, especially while using the CD-ROM drive or DVD, the floppy
disk drive, or any external connections such as a PC card or a modem.

• If you have an I/O PC card—that is, a PC card having an external connection, such as
a network card—remove it when you’re not using it. Some I/O cards use significant
power, even while they’re inactive.

• If you work with an application that uses the serial port or an I/O PC card, exit the
application when you have finished using it.

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Using Battery Power

• Turn off the CD player when you are not using it.

• For a model with a dual -speed processor, use the lower speed on battery power (see

“To control the processor speed“ on page 49). The default settings conserve battery
power.

• See “Managing Power Consumption“ on page 44 for other ideas about reducing
power consumption while the computer is not in use.

To control the processor speed

If your computer contains a high-speed Pentium III processor with Intel SpeedStep
Technology, you can change settings that control the processor speed. Your computer
has this feature if the taskbar contains an Intel SpeedStep Technology icon (a checkered
flag).

With the default settings, the processor speed changes automatically according to the
power source (AC adapter or battery). The lower speed uses power more efficiently and is
typically in effect when the computer is running on battery power.

To use automatic speed changes

• If you reboot the computer with the AC adapter plugged in, the processor starts at
high speed. If the computer is on battery power, the processor starts at low speed.

• If you unplug the AC adapter while the computer is running or on standby, the
processor changes to low speed.

• If you plug in the AC adapter while the computer is running or on standby, the
processor changes to high speed.

To change speed settings

• To set the speed used by the processor at boot, or to disable the dual -speed feature,
change the Intel SpeedStep Technology setting in BIOS Setup in the Power menu. For
information on how to run BIOS Setup, see “Using the BIOS Setup Utility“ on page 74.

• To set the speed used by the processor while Windows is running, double-click the
Intel SpeedStep Technology icon in the taskbar or use the Control Panel Power icon.

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Making Connections

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Making Connections

Using the Modem

Using the Modem

By connecting your modem to a telephone line, your PC can communicate with other
networked computers. You can explore the Internet, send and receive e-mail messages,
and send and receive faxes. Your HP notebook PC contains several software programs
that work with your modem:

• Internet Explorer , for browsing the World Wide Web

• Outlook Express, for sending and receiving e-mail messages

• QuickLink III, for sending and receiving faxes (for Windows 98)

• Fax, for sending and receiving faxes (for Windows 2000)

Selected models of the HP notebook PC include a built-in high-speed V.90 modem. This
modem allows you to connect to any Internet Service Provider (ISP) that has V.90
interoperable modems. Check with your ISP for a list of telephone numbers that support
V.90.

Note that the maximum speed for faxing is 14.4Kbps. Even though the built-in modem is
capable of downloading at 56Kbps, your ISP may not operate at this speed; please check
with your service provider for information. Transmission rates also depend on the
condition of the telephone line.

If your computer does not have a built-in modem (or if you prefer to use a different
modem), you can install a PC card modem or attach an external modem to the serial port.

To connect the modem

1. Check that the telephone line is an anal og line, sometimes called a data line. It should
have 2, 3, or 4 wires. (You must not use a PBX or digital line.)

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Using the Modem

2. Connect a telephone cord with an RJ-11 plug to the built-in modem (or connect to a PC
card or external modem). If the plug on the phone cord doesn’t fit the modem jack, you
may need to buy an adapter.

Special notes about using a modem in certain countries

• In France, if you want to access the MiniTel system, you need MiniTel emulator
software. If your computer was purchased in France, it includes the TimTel Light
software. If your computer does not include TimTel Light, you must purchase
emulator software separately.

• The pulse dialing feature may be disabled in certain countries, possibly because Loop
Disconnect is not certified there. If pulse dialing is disabled, you should use tone
dialing connections only.

• Many countries impose a blackout period after a modem repeatedly fails to connect to
a service provider. The number of failed attempts and the period of time you must wait
before trying again differ from country to country. Check with your telephone
company. For example, if you are dialing from Italy and you fail to connect to your
server or cancel the connection, you m ust wait one minute before dialing that same
number again. If you dial before then, you will get an error message that says “delay.”
After the fourth failed connection, you will need to wait one hour before trying the
number again. If you dial before the hour is up, you will get a message that says
“black list.”

• When using a modem in the Republic of South Africa, an external surge protector may
be necessary in order to prevent computer damage by lightning or other electrical
surges. Connect any approved sur ge protector to the modem cable whenever you are
using the modem.

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Making Connections

Using the Modem

To connect to the Internet

If you have not yet signed up with an Internet Service Provider (ISP), see “To connect to
an Internet Service Provider “ on page 25 for instructions.

When you have signed up with an ISP, you can connect to the Internet. Choose one of
the following:

• If you signed up with AOL , double-click the AOL icon on the desktop.

• If you signed up with another ISP, double-click the Internet Explorer icon on the

desktop, and then click the Connect button in the Dial -up Connection window.

When you are successfully connected to the Internet, you’ll see a connect icon (two
connected computers) next to the clock on the taskbar. You are now ready to explore the
Internet. To go to a specific website, enter the address (for example, www.hp.com) in the
browser’s Address field. To search for information on the Web, you can use the
browser’s Search tool and enter the word or phrase you are looking for.

To use AOL as your ISP

When you use AOL as your Internet Service Provider, you can access the Internet only
with AOL’s own software; you can’t use a standard browser like Internet Explorer. As a
result:

• You cannot view websites by clicking on links (such as those in the electronic
Reference Guide that link to the HP notebook website).

• You cannot go to a website by entering the address in Windows Explorer.

If you try to access the Internet without using the AOL software, the Internet Connection
wizard automatically launches, asking you to sign up for an ISP. In that case, cancel the
wizard and launch AOL.

To disconnect from the Internet

You remain connected to the Internet until you shut down the computer, disconnect the
phone line from the computer, or give a command to hang up the connection.

• To disconnect from AOL , use the Sign Off menu.

• To disconnect from other ISPs, double-click the connect icon (two connected

computers next to the clock) on the taskbar, and click Disconnect.

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Making Connections

Using the Modem

To dial in to a network

You can use the modem to dial in to a LAN (local area network) that supports dial -in
connections. This gives you access to network resources from a remote location.

• See Windows Help for information about setting up and using dial -in network
connections—click Start, Help.

To change your modem settings

The modem is already set up to be compatible with telephone systems and modems in
most areas. However, in some situations, you may have to change modem settings to
match local conditions. If you have questions about local requirements, contact your
telephone company.

• Control Panel. Open Modems (Windows 98) or Phone And Modem Options
(Windows 2000) in Control Panel to change many modem settings.

For Windows 98, on the General tab click Properties to set connection speeds or
special dialing options.

For Windows 2000, on the Modems tab click Properties to set connection speeds, or
on the Dialing Rules tab click Edit to set dialing options.

• Communications software. Many communications applications provide options for
controlling modem settings. See the help for your software.

• AT commands. You can control many aspects of modem operation using modem AT
commands. AT commands are special strings of characters sent to the modem to set
up specific conditions. Those command strings normally start with “AT” and contain
additional characters. For a list of AT commands for the built-in modem, see “Modem
Reference Information” “ on page 145.

For Windows 98, open Modems in Control Panel. On the General tab, click Properties,
then on the Connections tab click Advanced. You can type AT commands in the
space for extra setti ngs.

For Windows 2000, open Phone And Modem Options in Control Panel. On the
Modems tab, click Properties. You can type AT commands on the Advanced tab in
the space for extra settings.

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Making Connections

Using the Modem

For example, to force the built-in modem to connect with V.34 modulation, you can use the
+MS command, as shown in the table of AT commands—type AT+MS=11 in the space
for extra settings.

To send and receive e-mail

The steps for sending and receiving e-mail depend on your Internet provider. If you are
using AOL , e-mail is part of your AOL service. For other ISPs, you can use Outlook
Express (included with your computer) or an e-mail system of your choice. This section
includes instructions for using Outlook Express.

To start Outlook Express

1. Double-click the Outlook Express icon on the desktop.

2. If you are not currently connected to the Internet, the Dial -up Connection window
appears. Choose Connect to connect to the Internet.

To send an e -mail message

1. Start Outlook Express.

2. Click the New Mail tool on the toolbar.

3. Fill in the information in the New Message window.

4. When you’re finished, click the Send button.

To receive e -mail messages

1. Start Outlook Express.

2. Click the Send/Recv tool on the toolbar to have Outlook deliver new messages.

3. Click the Inbox folder to view the list of messages. Unread messages appear bold on
the screen.

4. To view a message, click it once. (Or double-click to view the message in its own
window.)

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Making Connections

Using the Modem

To send and receive faxes (Windows 98)

Sending and receiving faxes requires just a telephone connection—you don’t need an
Internet connection. You can use the modem and fax software to send and receive faxes
on your computer. QuickLink III fax software is included with Windows 98 on the hard
disk.

To start QuickLink

With Windows 98:

• Click Start, Programs, QuickLink III, QuickLink III.

The first time you start QuickLink, the Setup wizard steps you through the process of
setting options and customizing the program for your personal use. Follow the onscreen
instructions. If you’re unsure which setting to choose, accept the default choice.

To send a fax

With Windows 98:

1. In QuickLink, click the QuickFax tool on the main toolbar.

2. Enter the fax number and the recipient’s name and company.

3. Type the message body in the QuickFax Note area.

4. Click Send Fax.

If instead you want to send a document as a fax, open the document in its application
window, then open the Print dialog box. Change the selected printer to QuickLink III, then
print the document.

To receive faxes

With Windows 98, faxes are automatically received when QuickLink is running in an open
or minimized window. New faxes are indicated in the status box in the QuickLink window.
To receive a fax manually, follow these steps.

1. When a fax call is coming in, click Start on the menu bar.

2. Click Manual Fax Receive.

To view and print a fax

With Windows 98:

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Making Connections

Using the Modem

1. In QuickLink, click the Fax Viewer tool on the toolbar.

2. Click Yes to view the fax now.

3. Click the printer icon to print the fax.

To send and receive faxes (Windows 2000)

Sending and receiving faxes requires just a telephone connection—you don’t need an
Internet connection. You can use the modem and fax software to send and receive faxes
on your computer. Fax software is built into Windows 2000.

To set up for faxing

With Windows 2000:

1. Click Start, Settings, Control Panel, Fax. Enter your fax information.

2. On the Advanced Options tab, add a fax printer.
If you do not want to receive faxes, stop here.

3. On the Advanced Options tab, open the Fax Service Management window.

4. In the list under Fax, click Devices, then right-click the modem and click Properties.

5. On the General tab, enable the modem to receive faxes.

6. On the Received Faxes tab, select the option to save faxes in a folder.

To send a fax

With Windows 2000:

• Click Start, Programs, Accessories, Communications, Fax, Send Cover Page Fax.
Follow the instructions to create and send the fax.

If instead you want to send a document as a fax, open the document in its application
window, then open the Print dialog box. Change the selected printer to the fax printer, then
print the document.

To receive, view, and print faxes

With Windows 2000, if you enabled the modem to receive faxes, they are received
automatically.

1. Click Start, Programs, Accessories, Communications, Fax, My Faxes.

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Making Connections

Using the Modem

2. In the Received Faxes folder, double-click the fax.

3. To print, click File, Print.

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Making Connections

Connecting to a LAN

Connecting to a LAN

If your computer has a LAN port, you can use it to connect to a local area network (LAN).
This gives you access to network resources—such as printers and file servers on your
corporate network—and in some cases also to the Internet.

To connect to a LAN

1. Check that the existing LAN suppor ts Ethernet 10Base-T (10 Mbps) or 100Base-TX
(100 Mbps) connections.

2. Plug the LAN cable (not supplied) into the built-in LAN port. The cable must have an
RJ-45 connector.

3. Windows 2000 automatically detects and sets up a LAN connection.
For Windows 98, open Network in Control Panel to set up support for a LAN

connection on your network. For example, you can add the Microsoft TCP/IP protocol.

See Windows Help for information about setting up and using LAN connections—click
Start, Help. Contact your network administrator for network information.

Two lights under the LAN port indicate the status of the connection (see the figure
above):

1. The yellow light indicates network activity.

2. The green light indicates that a link is established to the network.

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Making Connections

Connecting PC Cards

Connecting PC Cards

The two PC card slots are available for storing data and expanding communication
capabilities. Your computer supports standard Type I, II, and III PC cards (PCMCIA and
CardBus). You can use one slot or both.

CAUTION

Do not remove a PC card while the computer is reading or writing data. If you do, you
could lose data, or the computer could stop responding.

To insert a PC card

1. Hold the card with its face up and its connector holes toward the card slot.

2. Slide the PC card into the upper or lower slot until it is flush with the computer.

To remove a PC card

1. Stop the PC card:

• Double-click on the PC card icon in the lower right of your screen.

• In PC Card Properties, select the PC card you want to stop.

• Click Stop.

2. Flip the eject button out, so that it sticks out from the side of the computer.

3. Press the eject button and pull out the PC card.

To reestablish network connection after resume

When you are using a network PC card, it is possible that you will lose network
connection after a resume operation. If this occurs:

1. Stop the network PC card:

• Double-click on the PC card icon in the lower right of your screen.

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Making Connections

Connecting PC Cards

• In PC Card Properties, select the network card.

• Click Stop.

2. Flip the eject button out, so that it sticks out from the side of the computer.

3. Press the eject button and pull out the network card.

4. Insert the card again to reestablish network connection.

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Making Connections

Connecting External Components

Connecting External Components

You can connect external components—such as a printer, mouse, monitor, or keyboard—
directly to your computer or to the optional port replicator.

To identify the ports

Using the ports on the rear of the computer or on the port replicator, you can connect the
following external components. Table numbers refer to numbers in the figures.

Component Port location on

Notebook Port replicator

Audio device (input) — 10
Infrared device 8 —
Microphone 5 12
Modem (serial) 2 5
Monitor 3 7
Printer (parallel) 7 6
Printer (serial) 2 5
PS/2 keyboard 6* 3
PS/2 mouse 6* 2
Speakers — 11
TV set 4 8
USB device 9 9

*You can use a Y adapter (HP F1469A) to connect both
a keyboard and mouse to your computer.

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Making Connections

Connecting External Components

Notebook ports

1 AC adapter jack
2 Serial port
3 VGA port (external monitor)
4 TV out
5 Microphone port
6 PS/2 port
7 Parallel port
8 Infrared port
9 USB ports

Port replicator ports

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Connecting External Components

1 AC adapter jack
2 PS/2 mouse port
3 PS/2 keyboard port
4 LAN port (networking)
5 Serial port
6 Parallel port
7 VGA port (external monitor)
8 TV out
9 USB ports (2)
10 Audio in
11 Audio out (external speaker)
12 Microphone port

To connect a printer (or another parallel device)

Note

The parallel port uses a standard 25-pin connector, most commonly used for connecting
dot-matrix, ink -jet, and laser printers. You can also use it to connect a parallel Zip drive.

• Connect the parallel printer cable or other parallel cable to the parallel port of the
computer or the port replicator.

If you connect a Zip drive to the parallel port, you can enhance its performance by
installing the accelerator software supplied with your Zip drive.

To connect an external keyboard or PS/2 mouse

The 6-pin PS/2 port allows you to attach an external keyboard or a PS/2 -compatible mouse
to the computer. While an external PS/2 mouse is connected, the touch pad is normally
disabled. The computer provides one PS/2 port; the optional port replicator provides two
PS/2 ports.

• Plug the mouse or keyboard PS/2 cable into the PS/2 port on the computer, or plug
either or both PS/2 cables into the PS/2 ports on the port replicator.

• To connect both a mouse and keyboard to the computer, use the PS/2 Y adapter,
which is available separately.

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Making Connections

Connecting External Components

• To connect a device that has a PC-type jack, first connect its cable to an adapter cable
with a PS/2 jack.

Note

Note

To use hot keys from an external keyboard, substitute Ctrl+Alt for the computer Fn key.
Use the Ctrl and Alt keys on the left side of the keyboard. For example, to access Fn+F2
(increase display brightness), press Left Ctrl+Left Alt+F2.

To connect a USB device

Universal serial bus (USB) provides a bidirectional serial interface for adding peripheral
devices —such as game controllers, serial and parallel ports, and scanners—on a single
bus. The computer provides two USB ports; the optional port replicator also provides two
USB ports.

• Attach the USB cable to the USB port on the computer or to either USB port on the
port replicator. Windows automatically recognizes the USB device.

Some USB devices can be connected to the computer in series—this is called a daisy­chain connection.

If you have problems making this connection, contact the vendor of the peripheral
device, as well as the HP website, for the latest versions of the USB drivers.

To connect audio devices

There is a built-in microphone located just below the blue standby button. You can use it
to record voice, sound, and music. You can also plug in an audio input source (such as a
CD player or an external microphone) or an audio output device (such as external speakers
or headphones).

Note

• Attach the audio cable to the appropriate port—audio in, audio out, or microphone
port on either the computer or the port replicator; see “To identify the ports“.

When you plug a device into the microphone port, the built-in microphone automatically
turns off. When you plug a device into the audio out port, the built-in speakers
automatically turn off.

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Making Connections

Connecting External Components

To use infrared devices

You can communicate between your HP notebook PC and infrared devices without using
cables.

To enable the infrared port

Before you use your infrared port to transfer files or to print to an infrared printer, you
must enable the infrared port in the BIOS:

1. Reboot your computer.

2. When you see the HP logo, press F2.

3. Select the System Devices menu.

4. Set Infrared Port to Enabled.

5. Set Mode to FIR.

6. If DMA channel conflicts with Parallel port DMA channel, change Parallel port Mode
to EPP.

7. Save and Exit to continue reboot.

To set up the infrared connection

Your notebook provides one infrared (IR) port located on the rear panel. The infrared port
provides wireless, serial communication between your computer and other IR-equipped
devices such as printers and other computers.

• Line up the notebook’s IR port and the other IR port in as straight a line as possible.
The two ports should be no more than one meter apart, with no obstructions in
between. Noise from nearby equipment can cause transmission errors.

• To check the status of communications in Windows 98, go to Infrared Monitor. To
check the status of communications in Windows 2000, go to Wireless Link. You can
find both under Start, Settings, Control Panel. If infrared communication is not
enabled, you can enable it here; consult help in the application.

To print to an infrared printer

With Windows 2000, when you align the IR ports of the computer and the printer, the
appropriate drivers are loaded autormatically. Follow the onscreen directions, and you can
proceed to print.

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Making Connections

Connecting External Components

With Windows 98, you must install the printer driver and assign it to the notebook’s
Infrared Printing (LPT) port, which is usually assigned to LPT3. Click Start, Settings,
Printers, Add Printer, and follow the onscreen directions.

If you have already assigned a printer to the parallel port, you can assign the same printer
to the infrared port by adding another printer. Windows will keep the same printer driver,
and you can then also assign it to the infrared port.

You can print from your applications to an infrared printer in the same way as you would
to a printer connected to the parallel port. Set the infrared printer as your default printer —
or select it when you print from within the application. Be sure the computer and printer IR
ports are properly aligned.

To transfer files with an infrared connection

To transfer files through the IR port, right-click on the name or icon of the file you want to
transfer and click Send To, Infrared Recipient. In Windows 2000, “Infrared Recipient”
appears only when the computer is aligned with another IR device and detects it.

For higher -performance file transfer, you can also use the Direct Cable Connection
software built into Windows 98, or the Wireless Link software built into Windows 2000.

In Windows 98, you need to install the Direct Cable Connection software first:

1. From Control Panel, click Add/Remove Programs.

2. Click Windows Setup, Communications, and select Direct Cable Connection.

See the Windows online help for instructions about how to use Direct Cable Connection
or Wireless Link.

To use an external monitor

You can connect your computer to an exter nal monitor and then use either display—or
both displays at once.

To connect an external monitor

1. Click Start, Shut Down, Shut down, OK.

2. Connect the monitor cable from the monitor to the VGA port on the rear of the
computer or on the port replicator.

3. Connect the monitor to a power source and turn it on.

4. Slide the power switch to turn on the computer.

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To switch the display to the external monitor

• Close the computer lid.

OR

• Press Fn+F5 (or Left Ctrl+Left Alt+F5 on an external keyboard) to cycle through the
display options: notebook display, external monitor, both.

To adjust monitor resolution

1. Click Start, Settings, Control Panel, Display.

2. On the Settings tab, adjust the Screen area.

To use dual display mode

You can extend the desktop by connecting an external monitor to your notebook.
Dual display mode requires that your computer display be set as shown in the table

below. Click Start, Settings, Control Panel, Display, Settings tab to adjust these settings.

Notebook screen Screen area Colors

12-inch 800×600 pixels 256 colors or

High Color (16 bit)

13-inch, 14-inch, or
15-inch

1024×768 pixels 256 colors or

High Color (16 bit) or
True Color (24 bit)

1. Set your notebook display settings according to the table above.

2. Click the Start Button and select Shut down.

3. Connect the monitor cable from the monitor to the VGA port on the rear of the
computer or the port replicator.

4. Connect the monitor to a power source and turn it on.

5. Slide the power switch to turn on the computer. Windows will detect the second
monitor and attempt to load the proper display driver. Follow the onscreen
instructions.

6. Click Start, Settings, Control Panel, Display, Settings tab. Position the second monitor
to the right or left of your notebook display to match your monitor location.

7. Make sure that the Settings box “Extend my Windows desktop onto this monitor” is
checked.

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Making Connections

Connecting External Components

You can change the Screen area and Colors settings for the second monitor by selecting
Display #2. These settings can be different from your notebook display settings.

To use a TV set as monitor

You can connect your computer to a television set and then use it as a display. The
computer’s LCD display continues to be active when you use a TV set.

To connect a TV set

1. Connect a TV cable from the TV set to the TV out port on the rear of the computer or
the port replicator. (You don’t need to turn the computer off.)

2. Connect the TV set to a power source and turn it on.

To activate and adjust TV display

If a TV icon appears in the taskbar, click it and follow onscreen instructions. Check the
application’s help for more information.

You can also adjust the TV display by following these steps:

1. Click Start, Settings, Control Panel, Display.

2. Select Settings tab and click Advanced.

3. Select S3DuoVue tab and click TV.

4. To center the display in the TV set or to adjust other settings, click Settings under the
TV graphic.

5. The TV Type for your country is automatically detected. (If it is incorrect, select the
correct type: NTSC is used in North and South America, except for Argentina and
Brazil; NTSC/Japan in Japan, South Korea, and Taiwan; and PAL in most other
countries.)

To use the port replicator

With the optional port replicator, you can connect external components—and then avoid
disconnecting and reconnecting them each time you take the computer on the road. You
can find additional information about the port replicator in the manual that comes with it.

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Connecting External Components

To connect to the port replicator

1. Plug in the AC adapter, then connect it to the rear of the port replicator. Make sure
that the AC status light is on.

2. Align the computer with the locator pins on the port replicator.

3. Press the computer down until it clicks into place. Make sure that the dock status light
is on.

4. Open the computer and slide the power switch to the left to turn it on.
After the computer is turned on, you can close the lid while it is running.

To disconnect from the port replicator

1. Press down on the release tab on the right side of the port replicator.

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Making Connections

Connecting External Components

2. Lift the computer from the port replicator.

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Configuring and Expanding Your Computer

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Configuring and Expanding Your Computer

Using the BIOS Setup Utility

Using the BIOS Setup Utility

The BIOS (Basic Input and Output System) Setup utility is a menu-driven utility that
enables you to make changes to the system configuration and tailor the operation of your
computer to your individual work needs.

The settings made in the BIOS Setup utility control the hardware and therefore have a
fundamental effect on how the computer operates.

To run the BIOS Setup utility

1. Shut down Windows and restart the computer (Click Start, Shut Down, Restart).

2. When you see the HP logo, press F2 to enter the BIOS Setup utility.

3. Select the options you want. You can find a complete list of available options in BIOS
Setup utility options on page 134.

4. After you have finished making changes, press F10 (or select Exit, Saving Changes
and Exit).

5. Press Enter, then Enter again, to confirm and reboot the computer.

If the settings cause a conflict between devices during reboot, the system prompts you to
run BIOS Setup, and the conflicting settings are marked.

The pointing devices are not active in the BIOS Setup utility. Press the Right and Left
arrow keys to move from one menu to another. Press the Down and Up arrow keys to
move among parameters in a menu. Press F5 or F6 to move through values for the current
parameter or press Enter to change a setting.

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Configuring and Expanding Your Computer

Installing RAM modules

Installing RAM modules

The notebook provides an optional memory expansion slot for installing up to two RAM
expansion modules. Use HP SDRAM modules only; EDO RAM is not supported.

Your computer’s computer chips are extremely static-sensitive. Static electricity can
permanently damage computer chips. Carefully read the following caution information.

CAUTION

Handle the RAM module only by its three nonconnector edges. Otherwise, you may
damage the module due to electrostatic discharge. Static electricity can permanently
damage computer chips. It is therefore important to discharge the static electricity from
your body before touching or installing the memory module. Discharge your body’s
electricity by touching the metal shielding around the connectors on the rear of the
computer.

You’ll need a small Phillips screwdriver to complete this procedure.

1. Click the Start Button and select Shut down.

2. Unplug the AC adapter and remove the battery.

3. Remove the RAM expansion cover located on the bottom of the computer, using a
Phillips screwdriver.

4. Insert the RAM expansion module into the connector at about a 30° angle until it’s fully
inserted. Then press down at both sides of the module until it latches.

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Configuring and Expanding Your Computer

Installing RAM modules

5. Replace the RAM expansion module door.

6. Insert the battery.

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Configuring and Expanding Your Computer

Removing RAM modules

Removing RAM modules

After you remove the RAM expansion cover:

1. Release the two latches at the sides of the RAM expansion module by pushing them
gently outward (away from the sides of the module). When you release the latches,
the free edge of the m odule pops up.

2. Pull the module out of the connector.

3. Replace the RAM expansion module door.

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Configuring and Expanding Your Computer

Expanding the hibernate partition

Expanding the hibernate partition

You can create the hibernate partition by booting from the Recovery CD. The partitioning
and recovery process takes approximately 10 or 15 minutes. Do not interrupt the process
or unplug the AC adapter until the process is completed.

CAUTION

This procedure will format the hard disk drive and erase all data on the disk. Be sure to
back up all data from your hard disk before you begin this procedure. After the hard disk
drive is formatted, you’ll need to reinstall any applications.

1. Back up all data from your hard disk.

2. If you wish to install additional RAM, do so now.

3. Connect the AC adapter to the computer.

4. Insert the Recovery CD in the CD-ROM (or DVD) drive. (If your system came with two

Recovery CDs, insert Disc 1.)

5. Restart the computer, and when you see the HP logo, press Esc.

6. Select CD-ROM/DVD Drive as the first boot device, and press Return to continue.

7. If you want to choose a nondefault partition size. select the Advanced menu and

select a size from the Hibernate Partition Size drop-down list.

8. If you want to create a hibernate partition without recovering the operating system,

select the “Do not load operating system” checkbox and select one of the partition
options.

9. Choose Continue.

10. Click OK to begin.

If your system came with two Recovery CDs, you may be prompted to insert Disc 2
during the partitioning process.

11. When you are prompted to reboot your computer, remove the Recovery CD and press

Ctrl+Alt+Delete.

12. Follow the onscreen instructions for setting up Windows.

13. When Windows setup is complete, reinstall any applications and restore backed-up

data.

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Configuring and Expanding Your Computer

Updating Windows Drivers

Updating Windows Drivers

To download the latest Windows drivers

Hewlett-Packard supports two operating systems (OSs) on your notebook —Windows 98
and Windows 2000—and your computer was shipped with one of these OSs. If you
decide to install the other OS instead, be sure to download the latest drivers for it from the
Web at www.hp.com/notebooks. You can also check this website to find updated drivers
for your original OS.

To locate Windows drivers on your system

When you install hardware or otherwise change the configuration of your computer, you
are sometimes asked to provide a location from which to copy driver files. Do not click the
Browse button to find the folder for a driver, since this may cause the system to
malfunction. Instead, type the path and filename of the location directly; for example,
c:\hp\drivers\audio.

To use digitally signed drivers in Windows 98

If you have chosen to enable driver signing in Windows 98, you may need to obtain
updated drivers for your notebook PC. During installation, Windows 98 expects each
driver file to include a digital signature file (with a .cat extension) when driver signing is
enabled. Since some files may not have been available at the time your computer was
manufactured, it is possible that you will see a message prompting you for a digital
signature file. If so, you need to obtain updated drivers, and when available they will be
posted on the Web at www.hp.com/notebooks.

Most users, however, choose to use the default Windows 98 configuration, which
disables driver signing. In that case, you can ignore any m essages prompting you for a
digital signature file (with a .cat extension) during installation. The drivers will function
correctly without these files, so you can skip their installation.

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Using Windows 2000

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Using Windows 2000

Installing Retail Windows 2000

Installing Retail Windows 2000

Windows 2000 comes factory-installed on your OmniBook XE3. The following procedure
installs a retail version of Windows 2000. If you install a retail version of Windows 2000,
you need to manually install the OmniBook specific drivers.

This section describes how to:

• Prepare for software installation.

• Install a retail version of Windows 2000.

• Install video support for retail Windows 2000.

• Install audio and modem support for retail Windows 2000.

• Install integrated LAN support for retail windows 2000.

• Install TouchPad suppor t for retail Windows 2000.

• Install Infrared support for retail Windows 2000.

• Install HP utilities.

Requirements

• OmniBook XE3

• Windows 2000 CD-ROM

• OmniBook drivers for Windows 2000

Location: OmniBook hard drive and on the Recovery CD in \HP\DRIVERS\W2K

To prepare for software installation

HP recommends that you repartition and format your hard disk before installing retail
Windows 2000. Follow the instructions below to partition your hard disk and create the
hibernation partition.

1. Insert the bootable Recovery CD-ROM in the CD-ROM drive.

2. Boot the OmniBook, press ESC twice and select the CD-ROM/DVD as the boot device.

3. Click “Continue” on the Recovery screen to enter the menu.

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4. Click “Advanced” on the Recovery CD-ROM menu.

5. Choose the option “Do not load operating system” then choose “create FAT 16
partition” Or “create FAT 32 partition” and click Continue.

6. Click OK to proceed with repartitioning.

7. When message “Operation successful” appears on screen, press any key to
shutdown the OmniBook.

A diagnostic partition has now been created, and Hewlett-Packard's hardware diagnostics
software has been placed on this partition. To use this hardware diagnostics software in
the future, press F10 during boot of the system.

To install a retail version of Windows 2000

1. Insert the Windows 2000 CD in the CD-ROM drive.

2. Turn on the OmniBook, press ESC twice when you see the HP OmniBook logo and
select the CD-ROM/DVD as the boot device.

3. At the “Press any key to boot from CD” message, press any key.

4. At the “Welcome to Setup” screen, press Enter to begin.

5. Read the Windows 2000 Licensing Agreement. Press Page Down until you reach the
end of the document. Press F8 to agree.

6. In the list of existing partitions select the C: partition and press ENTER.

7. Highlight your choice of file system, then press ENTER. After formatting and copying
files the OmniBook will reboot and continue installation.

8. Click Customize to change your Regional settings if needed, then click Next to move
forward.

9. Enter your name and organization, then click Next.

10. Enter the Product Key, then click Next.

The Product Key is located on the Certificate of Authenticity that you received with your
retail version of Windows 2000.

11. Enter a computer name and an Administration password. Confirm the Administrator
password then click Next.

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The password is used to administer User IDs and Windows NT security. The computer
name is used by other computers on the network to access your computer.

12. Enter the correct Time Zone and Date and Time, then click Next.

13. At the “Completing the Windows 2000 Setup Wizard” window, remove the Windows
2000 CD-ROM and click Finish. The system will reboot.

14. At the “Welcome to the Network Identification Wizard” screen, click Next.

15. Give the appropriate choice on user logon, then click Next.

16. Click Finish to complete the Network Identification Wizard.

To install video support for retail Windows 2000

The driver is located on the Recovery CD-ROM in \HP\DRIVERS\W2K\VIDEO.

1. From the Control Panel, double-click System, choose the Hardware tab, and then click
Device Manager button.

2. Double-click “Video Controller (VGA Compatible)” under “Other Devices”.

3. Click on the “Reinstall Driver...” button.

4. Click Next on the “Welcome to the Upgrade Device Driver Wizard”.

5. Select “Display a list of the known drivers for this device so that I can choose a
specific driver” and click Next.

6. Double-click Display adapters.

7. Click Have Disk and browse to the driver subdirectory on the Recovery CD-ROM
(\HP\DRIVERS\W2K\VIDEO) and double-click on S3SAVMX.INF.

8. Click OK to accept the driver location.

9. In the “Select a device driver window”, click Next. Then click Next again to install the
S3 Inc. Savage/IX Display driver.

10. Click Finish, close the Display Driver Properties dialog box. Click Yes to restart your
computer.

11. From Control Panel, double-click Display select the Settings tab then Click Advanced
button.

12. Select Monitor tab, then click Properties button.

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13. Choose the Driver tab, then click the “Update Driver” button.

14. Click Next on the “Welcome to the Upgrade Device Driver Wizard”.

15. Select “Display a list of the known drivers for this device” and click Next.

16. Select “Show all hardware of this device class”.

17. Choose the appropriate Digital Flat Panel, then click Next.
OmniBook XE3 with 15.1" Display: Digital Flat Panel (1024 x 768)
OmniBook XE3 with 14.1" Display: Digital Flat Panel (1024 x 768)
OmniBook XE3 with 12.1" Display: Digital Flat Panel (800 x 600)

18. Click Next to install the driver, then Finish to complete the installation.

19. Click Close then click OK.

20. Set the “Screen Area” in accordance with the display resolution chosen in step 17.
and the “Colors” to “High Color (16 bits)”, then click on the Apply button.

21. Click OK to apply the changes, then Yes to keep the settings.

Note

To install audio and modem support for retail Windows 2000

The audio drivers are contai ned in the \HP\DRIVERS\W2K\AUDIO subdirectory. If your
Notebook contains a built-in ESS soft modem, installing the audio drivers will also install
the modem drivers.

1. Double-click \HP\DRIVERS\W2K\AUDIO\setup.exe

2. Click Next on the Allegro-1 Welcome screen.

3. Click OK to acknowledge that audio driver has been installed.

4. Click OK to acknowledge that modem driver has been installed.

5. Click Finish to complete the installation, the system will reboot.

If you are installing the driver on a notebook which does not contain an ESS soft
modem, you may see the message “Modem Install False.” If you see the message, press
the OK button and the installation will continue without error.

The drivers will be installed after the system reboots.

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To install integrated LAN sup port for retail Windows 2000

1. From Control Panel, double-click System, select the Hardware tab then click on the
Device Manager button.

2. Double-click on the “Ethernet Controller” item under Other Devices.

3. Click on the “Reinstall Driver...” button.

4. When the hardware wizard appears, click Next.

5. Select “Search for a suitable driver for my device” and click Next.

6. Choose “ Specify a location” then click Next.

7. Enter the directory of the LAN drivers on the Recovery CD-ROM
(D:\HP\DRIVERS\W2K\LAN) and click OK.

8. Click Next to accept the installation of the Accton EN2242 Series MiniPCI Fast
Ethernet adapter.

9. Click Next to accept the driver location

10. Click Finish, then close.

To install touchpad support for retail Windows 2000

If a retail version of Windows 2000 is installed, the touchpad support must be added. This
driver is located on the Recovery CD-ROM in \HP\DRIVERS\W2K\TOUCHPAD.

1. Double-click \HP\DRIVERS\W2K\TOUCHPAD\SETUP.EXE on the Recovery CD­ROM.

2. Click Next at the Welcome screen then Next again.

3. Click Next to accept Current Settings.

4. Click Finish to reboot your computer.

To install infrared support for retail Windows 2000

1. Press F2 during boot to enter the Bios setup.

2. Use the arrow keys to go to “System Devices” then highlight the “Infrared Port”.

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3. Set the infrared port to “Enabled”, and the Mode to “FIR”.

4. Save changes and exit.

5. When system reboots Windows 2000 will detect new hardware and install the
necessary drivers.

To install Hewlett-Packard Configuration Interface (HPCI) for
retail Windows 2000

If you've installed a retail version of Windows 2000, you'll need to install the Hewlett­Packard Configuration Interface (HPCI) driver. This driver is located on the Recovery CD­ROM in \HP\DRIVERS\W2K\HPCI.

The HP Configuration Interface device implements the following features:

• Undock security using the physical undock button located on the front of the docking
station.

• Auto standby on undock based on the bios settings.

• Fn+F12 hibernate hot key.

• Volume and mute control implemented through the operating system which will

actively be reflected in the user interface.

• The Rewind, Play/Pause, Stop and FForward button controls for a music CD-ROM or
DVD movie

Installing the Windows 2000 Hewlett-Packard Configuration Interface:

1. Double-click SETUP.EXE from the HPCI directory on the Recovery CD-ROM.

2. Choose Install the HP Configuration Interface Software and click OK.

3. Click OK to confirm the software has been successfully installed.

4. Restart the computer.

To install the Intel(R) SpeedStep(TM) Technology Applet for
retail Windows 2000

If you've installed a retail version of Windows 2000, you'll need to install the Intel(R)
SpeedStep(TM) technology Applet if you have a dual -speed Pentium III processor.

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The Intel SpeedStep files are located on the Recovery CD-ROM in
\HP\DRIVERS\W2K\SPEEDSTP.

1. Double-click SETUP.EXE in the SpeedStep directory.

2. When prompted, click on Next.

3. Click on Finish to reboot the OmniBook.

To install the OneTouch utility for retail Windows 2000

This utility enables the support for the four OneTouch buttons above the keyboard as
well as the multimedia buttons on the front of your OmniBook XE3.

1. Run the \HP\DRIVERS\W2K\ONETOUCH\setup.exe from the Recovery CD-ROM.

2. Click on OK to confirm the installation of the utility.

3. Click Yes to reboot the system at the “End of Installation” window.

Windows 2000 power management

You may want to change the default power management settings in Windows 2000. The
BIOS Power Management settings are ignored if ACPI is activated. To configure the
power management do the following:

1. From Control Panel, double-click the Power Options icon.

2. Select the Hibernate tab.

3. Check Enable hibernate support.

4. Click Apply.

5. Select the Power Schemes tab.

6. Change the “Plugged in” options for Standby to “3 hours” and Hibernate to “4
hours”.

7. Click the Advanced tab.

8. Check Always show icon on the taskbar.

9. Change the Power buttons options to your desired settings.

10. Select the Alarms tab.

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11. In the “Critical battery alarm” box click the “Alarm Action” button.

12. In the “Power level” box, choose Hibernate as the action for the computer to do when
the alarm goes off, click OK then click Apply.

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Installing Retail Windows 98 Second Edition

Windows 98 Second Edition comes factory-installed on your OmniBook XE3. The
following procedure installs a retail version of Windows 98 Second Edition. If you install a
retail version of Windows 98 Second Edition, you need to manually install OmniBook
specific drivers.

This section describes how to:

• Prepare for software installation.

• Install a retail version of Windows 98 Second Edition.

• Install video support for retail Windows 98 Second Edition.

• Install audio and modem support for retail Windows 98 Second Edition.

• Install integrated LAN support for Windows 98 Second Edition.

• Install infrared support for retail Windows 98 Second Edition.

• Install TouchPad support for retail Windows 98 Second Edition.

• Install software patches for retail Windows 98 Second Edition.

• Install utilities.

Requirements

• OmniBook XE3.

• Windows 98 Second Edition CD-ROM.

• Blank, formatted floppy disk.

• OmniBook drivers for Windows 98 Second Edition.

Location: OmniBook Recovery CD in \HP\DRIVERS\W98.

To prepare for software installation

Create a support Utility disk for use during installation. You will need a computer with a
working Windows operating system to make a support utility disk.

1. Insert the Recovery CD in the CD-ROM drive.

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2. Open the MS -DOS Prompt.

3. Go to the \HP\BOOTDISK directory on the Recovery CD. If D: is the drive letter of

your CD-ROM drive, type: D: CD \HP\BOOTDISK

4. Type MAKESUPP.

5. When asked to select a Floppy drive, type A.

6. Type Y to acknowledge warning and continue.

7. Insert a blank floppy disk in the A: drive and press any key to continue.

8. When copy is complete, type N.

9. Close the MS -DOS Prompt.

HP recommends that you repartition and format your hard disk before installing retail
Windows 98 Second Edition. Follow the instructions below to partition your hard disk and
create the hibernation partition.

1. Insert the bootable Recovery CD-ROM in the CD-ROM drive.

2. Boot the OmniBook, press ESC twice and select the CD-ROM/DVD as the boot device.

3. Click “Continue” on the Recovery screen to enter the menu.

4. Click “Advanced” on the Recovery CD-ROM menu.

5. Click the option “Do not load operating system”.

6. Choose the size of your hibernation partition, default (recommended) is 256MB.

7. In the “File System Partition” section, select “Create FAT16 partition” or “Create
FAT32 partition” depending which partition type you need. (If you are installing
Windows NT 4.0, you will mandatory need a FAT 16 partition).

8. Click “Continue” to start repartitioning.

9. Click OK to acknowledge the chosen hibernation partition size.

10. When message “Remove CD and press any key to shutdown computer.” appears on
screen, remove the recovery CD-ROM.

A hibernation partition and a C: partition (FAT16 or FAT32) has been created and
formatted for you. Hewlett-Packard's HW diagnostics software has been placed on the
hibernation partition. To use this HW diagnostics software in the future, press F10 during
boot of the system.

11. Boot from the Support Utility Disk you previously created,

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12. From the A: prompt type SYS C:

The system is now ready for copying of the operating system files.

13. Insert the Windows 98 Second Edition retail CD-ROM in the CD drive

14. Copy the Windows 98 Second Edition installation files to your hard drive by typing
the following commands:
C:
MD \WINDOWS
MD \WINDOWS\OPTIONS
MD \WINDOWS\OPTIONS\CABS
COPY X:\WIN98\*.* C:\WINDOWS\OPTIONS\CABS

15. Remove the Windows 98 Second Edition CD-ROM and the support utility disk.

To install a retail version of Windows 98 Second Edition

1. At the C: prompt, type \WINDOWS\OPTIONS\CABS\SETUP /IS

2. Select “I accept the Agreement” and click Next.

3. Enter the Product Key, then click Next.

The Product Key is located on the Certificate of Authenticity that you received with your
retail version of Windows 98 Second Edition.

4. When prompted, select “Other Directory” and click Next.

5. Enter C:\WINDOWS for the path, click Next.

6. Click Yes to continue with the specified directory.

7. Choose “Portable” on the Setup Options screen, then click Next.

8. Enter the appropriate User Information, then click Next.

9. Select “Install The Most Common Components (recommended)”, then click Next.

10. Select your country or region and click Next.

11. Click Next on the “Startup Disk” window.

12. When asked to insert a disk, Click cancel to sk ip creating the startup disk.

13. Click Next to start “Copying Windows 98 Second Edition files to Your Computer”.

14. When finished copying Windows 98 Second Edition will automatically reboot.

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15. When prompted with the PC Card Wizard click Next, Next, then Finish.

16. Click OK on the Network window, then enter your computer and workgroup names
and click Close.

17. Apply any changes when the system displays the Date/Time Properties screen, then
click Close.

The Windows 98 Second Edition Setup Wizard will now configure the Control Panel,
programs on the Start Menu, Windows help, and MS -DOS program settings. Afterwards,
Windows 98 Second Edition will automatically reboot.

18. Enter a Windows Password and confirm.

Retail Windows 98 Second Edition is now installed on the system. The OmniBook specific
drivers will be installed next.

To install video support for retail Windows 98 Second Edition

The driver is located on the Recovery CD-ROM in \HP\DRIVERS\W98\VIDEO.

1. From Control Panel, double-click on the Display icon, then select the “Settings” tab.

2. Click on the Advanced button, then select the Adapter tab.

3. Click on the Change button.

4. Click Next at the Update Device Driver Wizard.

5. Select “Display a list of all the drivers in a specific location” and click Next.

6. Click Have Disk.

7. Enter the directory of the video drivers on the Recovery CD-ROM
(D:\HP\DRIVERS\W98\VIDEO), then click OK.

8. Click OK to select the “S3 Inc. Savage/IX w/MV” video driver.

9. Click Next to accept the driver location.

10. Click Finish.

11. Select Monitor, then click Change.

12. Select the appropriate Laptop Display Panel, then click OK.
OmniBook XE3 with 15.1" Display: Laptop Display Panel (1024 x 768)
OmniBook XE3 with 14.1" Display: Laptop Display Panel (1024 x 768)
OmniBook XE3 with 12.1" Display: Laptop Display Panel (800 x 600)

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13. Click Apply, and then Close. Click Yes to restart the computer.

To install DirectX7 for retail Windows 98 Second Edition

1. Double-click \HP\DRIVERS\W98\DirectX7\dx70aopk.exe on the Recovery
CD-ROM.

The Installation of Direct X 7.0 will run silently. You will have to wait about 30 seconds for
the installation to complete. To verify if installation went correctly go to C:\Program
Files\DirectX\Setup and double-click DxDiag.

To install audio and modem support for retail Windows 98
Second Edition

If your Notebook contains a built-in ESS soft modem, installing the audio drivers will also
install the modem drivers. Both of these drivers are located on the Recovery CD in
\HP\DRIVERS\W98\AUDIO.

1. Double-click ESSETUP.EXE from the \HP\DRIVERS\W98\AUDIO directory on the
Recovery CD.

2. On the Welcome screen, click Next.

3. Choose Upgrade Drivers and click Next.

4. Click Finish and reboot to finish installing the drivers.

To install integrated LAN support for retail Windows 98 Second
Edition

1. From Control Panel, double-click System, then click Device Manager tab.

2. Remove the “PCI Ethernet Controller” under Other Devices.

3. Shutdown then restart the system.

4. When the hardware wizard appears, click Next.

5. Select “Search for the best driver for your device” and click Next.

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6. Enter the directory of the LAN drivers on the Recovery CD-ROM
(D:\HP\DRIVERS\W98\LAN) under “Specify a location” and click Next.

7. Click Next to accept the Accton EN2242 Series MiniPCI Fast Ethernet adapter.

8. Click Next to accept the driver location.

9. Click Finish, then click Yes to reboot the system.

To install infrared support for retail Windows 98 Second
Edition

Before you use your infrared port to transfer files or to print to an infrared printer, you
must enable the infrared port in the BIOS. Follow these steps to use either the standard
infrared driver or the enhanced driver.

1. Reboot your computer.

2. When you see the HP logo, press F2.

3. Select System Devices.

4. Set IrDA port setting to Enabled.

5. Set Mode to FIR.

6. Press F10 to save the changed values and continue reboot.

7. Windows will detect the IR port and install drivers, click Yes to reboot.

8. Click on the infrared icon on the task bar and select the Options tab.

9. Click “Enable infrared communication”, click Apply and then click OK to close
window.

To install touchpad support for retail Windows 98 Second
Edition

If a retail version of Windows 98 Second Edition is installed, the touchpad support must
be added. This driver is located on the Recovery CD in \HP\DRIVERS\W98\TOUCHPAD.

1. Double-click \HP\DRIVERS\W98\TOUCHPAD\SETUP.EXE on the Recovery CD.

2. Click Next at the Welcome screen.

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3. Click Next to accept the Default Directory.

4. Click Next to accept Current Settings.

5. Click Finish to reboot your computer.

To install the SpeedStep utility for retail Windows 98 Second
Edition

The SpeedStep (TM) utility enables additional power saving for an OmniBook with Intel
PentiumIII SpeedStep CPU's, by lowering the processor speed when OmniBook is running
on battery.

1. Double-click D:\HP\DRIVERS\W98\SPEEDSTP\setup.exe

2. Click Next on the Welcome screen.

3. Click Finish to reboot the system.

To install the OneTouch utility for retail Windows 98 Second
Edition

This utility enables the support for the four OneTouch buttons above the keyboard as
well as the multimedia buttons on the front of your XE3.

1. Double-click D:\HP\DRIVERS\W98\ONETOUCH\setup.exe

2. Click Finish to reboot the system.

To install software patches for retail Windows 98 Second
Edition

These patches fix miscellaneous shutdown/suspend/resume issues. The patch can be
found in \HP\DRIVERS\w98\QFE \SHUTDOWN

1. Double-click D:\HP\DRIVERS\QFE \SHUTDOWN\4756ms8.exe

2. Click Yes to install the Windows 98 SE Q239887 Update.

3. Click Yes to accept agreement. Patch will install.

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4. Click Yes to finish installation and reboot.

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