HP NC382m Service Manual

QuickSpecs

Retired on 11 Jan 2016

HP NC382m Dual Port 1GbE Multifunction BL-c Adapter

Overview

The HP NC382m combines standard Gigabit Ethernet networking, TCP/IP offload engine (TOE) acceleration for Microsoft Windows
2003, and iSCSI boot for Linux into a single adapter. The x4 PCI Express NC382m adapter is supported on all HP BladeSystem ProLiant
c-Class servers in all mezzanine slots. Multiple adapters can be installed per server.

In addition to its Multifunction capabilities, the NC382m adapter ships with advanced server features that ProLiant customers have
come to expect, such as support for failover and load balancing, TCP/IP checksum offloading, large send offloading, Wake-on-LAN,
PXE, jumbo frames, VLAN tagging, QoS, and much more.

What's New

Support for HP ProLiant Generation 7 servers

HP NC382m Dual Port 1GbE Multifunction BL-c Adapter

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QuickSpecs

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HP NC382m Dual Port 1GbE Multifunction BL-c Adapter

Overview

At A Glance

Dual Gigabit Ethernet ports
TCP/IP offload engine (TOE) and accelerated iSCSI for Microsoft Windows
iSCSI boot for Linux
Supported on all ProLiant c-Class servers, in all mezzanine slots, multiple cards per server
Designed with server needs in mind:

IEEE 802.1p, 802.1Q, 802.3, 802.3ad, and 802.3x
ProLiant Teaming including Network Fault Tolerance, Transmit Load Balancing, and Switch-Assisted Load Balancing
9K Industry standard jumbo frames
TCP/IP checksum offload (TCO) and large send offload (LSO)
Interrupt coalescence and dual address cycles (DAC)
Wake-on-LAN (WOL) and pre-boot execution environment (PXE)
IPv6 packet transmit and receive (excluding all offload capabilities); IPv6 aware SNMPv1 agent for Windows

Models

HP NC382m Dual Port 1GbE Multifunction BL-c Adapter

NOTE:

The HP BladeSystem TCP/IP offload engine (TOE) is supported in a Microsoft Windows 2003 environment

only.

453246-B21

Kit Contents

HP NC382m PCI Express Dual Port Multifunction Gigabit Server Adapter
Quick install card
Product warranty statement
Drivers, user guide, and utilities via

http://www.hp.com

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Standard Features

HP NC382m Dual Port 1GbE Multifunction BL-c Adapter

Server Support

Performance

HP ProLiant BL685c G6
HP ProLiant BL685c G7
HP ProLiant BL680c G5
HP ProLiant BL680c G7
HP ProLiant BL620c G7
HP ProLiant BL495c G5
HP ProLiant BL495c G6
HP ProLiant BL490c G6
HP ProLiant BL490c G7
HP ProLiant BL465c G5
HP ProLiant BL465c G6
HP ProLiant BL465c G7
HP ProLiant BL460c G6
HP ProLiant BL460c G7
HP ProLiant BL280c G6
HP ProLiant BL2x220c G6

NOTE:

Some servers listed above may be discontinued.

Gigabit Ethernet
Throughput

Windows TCP/IP Offload
Engine

Linux iSCSI Boot

Jumbo Frames

802.1Q VLANs with 802.1p
QoS Tagging

2,000 Mbps per port full duplex (4,000 Mbps full duplex, both ports) transfer
rate delivers outstanding network performance that improves response time
and removes bottlenecks across the entire network.

TCP/IP Offload Engine (TOE) for Microsoft Windows 2003 moves the
processing of data in the TCP protocol stack from the server CPU to the
network card, freeing CPU cycles for other duties. The NC382m supports TOE
when Windows TOE Chimney is installed. With TOE, network communications
are improved, and server efficiency is increased.

The iSCSI boot for Linux feature allows the host server (c-Class blade server)
to boot from a remote operating system (OS) image located on a storage area
network (SAN). Coupled with the operating system's iSCSI boot initiator
software, the c-Class server uses an HP provided iSCSI firmware image (iSCSI
boot option ROM) making the remote disk drive appear as a local, bootable C:
drive. The server is configured to connect to and boot from the iSCSI target
disk on the network and download the OS image from the iSCSI target disk.
The HP iSCSI boot solution includes scripts to simplify the installation process.
iSCSI boot is not supported on SLES 11 SP1 x64 and RHEL 5.7 x32 bit.

The NC382m support for jumbo frames (also known as extended frames)
permit an industry standard 9K byte transmission unit (MTU), which is six times
the size of standard 1500 byte Ethernet frame. The NC382m supports jumbo
frames as a way to achieve higher throughput and better CPU utilization.
Jumbo frames are particularly useful for database transfers and tape backups.

IEEE 802.1Q virtual local area network (VLAN) protocol allows each physical
port of the NC382m to be separated into multiple virtual NICs for added
network segmentation and enhanced security and performance. VLANs
increase security by isolating traffic between users. Limiting the broadcast
traffic to within the same VLAN domain also improves performance. IEEE
quality of service (QoS) 802.1p tagging allows the adapter to mark or tag
frames with a priority level across a QoS-aware network for improved traffic
flow.

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Standard Features

HP NC382m Dual Port 1GbE Multifunction BL-c Adapter

High Availability

TCP/IP Stateless
Offloading

Interrupt Coalescence

Dual Address Cycles

Dual port

Redundant adapters

Network Adapter Teaming

For overall improved system response, the NC382m supports standard TCP/IP
offloading techniques including:

TCP/IP checksum offload (TCO) moves the TCP and IP checksum
offloading from the CPU to the network adapter.
Large send offload (LSO) or TCP segmentation offload (TSO) allows the
TCP segmentation to be handled by the adapter rather than the CPU.

Interrupt coalescing (interrupt moderation) groups multiple packets, thereby
reducing the number of interrupts sent to the host. This process optimizes
host efficiency, leaving the CPU available for other duties.

Dual address cycles (DAC) provide the ability to address memory above 4 GB
and improve system performance by preventing the server operating system
from performing a buffer copy from below 4 GB to above 4 GB.

The two ports on the NC382m are transmitted to separate enclosure
interconnect bays providing redundant signal paths.

With multiple dual port adapters supported per server connected to up to two
redundant pairs of interconnect modules per enclosure, a very wide variety of
high availability I/O configurations are possible.

ProLiant Network Adapter Teaming provides fault tolerance and load
balancing across a team of two or more network adapters. The team of
adapters works together as a single virtual adapter. Support for several
different types of teaming is included. Teaming offers IT professionals an
easy, efficient, and cost-effective way to provide network fault tolerance and
increased network bandwidth. For more information, refer to the ProLiant
Network Adapter Teaming Whitepaper available at:

ftp://ftp.compaq.com/pub/products/servers/networking/TeamingWP.pdf

Warranty

HP branded hardware options qualified for BladeSystem c-Class and p-Class servers are covered by a
global limited warranty and supported by HP Services and a worldwide network of Authorized HP Channel
Partners. The HP branded hardware option diagnostic support and repair is available for one year from
date of purchase, or the length of the server they are attached to, whichever is greater. Support for
software and initial setup is available for 90 days from date of purchase. Additional support may be
covered under the warranty or available for an additional fee. Enhancements to warranty services are
available through HP Care Pack services or customized service agreements.

Additional information regarding worldwide limited warranty and technical support is available at:

http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html

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Service and Support

HP NC382m Dual Port 1GbE Multifunction BL-c Adapter

Service and Support

HP Care Pack Services: Packaged server and storage services for increased uptime, productivity and
ROI

When you buy HP server and storage products and solutions, it's also a good time to think about what
levels of support you may need. Our portfolio of service options reduce deployment and management
worries while helping you get the most out of your server and storage investments. We take a holistic
approach to your environment, bridging servers, blades, storage, software and network infrastructures
with our packaged HP Care Pack Services for servers and storage.

Protect your business beyond warranty

When it comes to robustness and reliability, standard computing equipment warranties have matured
along with technology. Good news that can also create problems stemming from depending on standard
warranties designed to only protect against product defects and some downtime causes. Using a standard
approach to warranty uplifts, such as HP Care Pack Services, helps reduce downtime risks and provides
operational consistency for mission-critical and standard business computing.

HP Care Pack Services: Upgrading or extending standard server and storage warranties cost
effectively

HP recommends Proactive Care for your BladeSystem servers, enclosures and components to prevent
problems with proactive advice and assistance, resolve issues and rapidly recover by connecting to HP's
enhanced call experience and advanced technical expertise. In addition with HP Proactive Select, you can
acquire the specific proactive constancy and technical services. HP Proactive Select menu offers a broad
set of service options that you can mix and match depending on your specific requirements. Proactive
service options include offers for server, storage, network, SAN device, software, environment and
education services.

HP server and storage lifecycle support services offers a full spectrum of customer care-from technology
support to complex migrations to complete managed services. HP Factory Express provides
customization, integration and deployment services for turnkey solutions. HP Education Services offer
flexible, comprehensive training on to help your IT staff get the most out of your server and storage
investments. HP Financial solutions extend innovative financing and cost-effective asset management
programs-from purchase to equipment retirement.

Learn more:

NOTE:

HP Care Pack Services are sold by HP and HP Authorized Service Partners:

www.hp.com/services/servers

Care Pack Services availability may vary by product and country.

Services for customers purchasing from HP or an enterprise reseller are quoted using HP order
configuration tools.
Customers purchasing from a commercial reseller can find HP Care Pack Services at

http://www.hp.com/go/lookuptool

and

www.hp.com/services/storage

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QuickSpecs

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HP NC382m Dual Port 1GbE Multifunction BL-c Adapter

Service and Support

Recommended HP Care Pack Services for optimal satisfaction with your HP product

Recommended Services

Hardware Options Support

HP Care Packs provide support for all HP-branded hardware options qualified for inclusion in your server
or storage solution. Any additional HP-qualified options installed within the server are covered at the same
service level and for the same period as the server and no additional cost.

Help improve or maintain system uptime
Convenient onsite support
Committed response time

http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-6547EEE.pdf

3-Year HP Hardware Support Onsite Service, 4-hour response, 24x7

Provides you with rapid remote support and if required an HP authorized representative who will arrive on
site any time and day of the year to begin hardware maintenance service within 4 hours of the service
request being logged.

This service provides a trained HP service specialist to perform an installation that meets HP quality
standards, for:

Help improve or maintain system uptime
Convenient onsite support
Committed response time

http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-6547EEE.pdf

HP Installation and Startup of HP ProLiant Servers

Provides for the installation of your new HP ProLiant server and operating system to assist you in bringing
your new HP ProLiant server and operating system into operation in a timely and professional manner.

This service provides a trained HP service specialist to perform an installation that meets HP quality
standards, for:

Delivery of the service at a mutually scheduled time convenient to your organization
Availability of an HP service specialist to answer basic questions during the onsite delivery of this
service
Custom installation as detailed in "Delivery specifications" or in a Statement of Work (SOW)
Verification prior to installation that all service prerequisites are met

http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-7572ENN.pdf

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Service and Support

HP NC382m Dual Port 1GbE Multifunction BL-c Adapter

eSupport

HP eSupport is a portfolio of technology-based services that assist you with managing your business
environment - from the desktop to the data center.

Support Portal

The HP support portal provides one-stop access to the information, tools and services you need to
manage the daily operations of your IT environment.

Features include

Access to self-solve tools (including search technical knowledge base)
Efficient logging and tracking of support cases
Collaboration with other business and IT professionals
Download of patches and drivers
Access to diagnostic tools
Proactive notification of relevant information

Access to certain features of the support portal requires an HP service agreement. To access the support
portal, visit:

HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage, 24 X
7, so you can spend less time solving problems and more time focused on your business. You can have
your systems remotely monitored for hardware failure using secure technology that's been proven at
thousands of companies around the world. In many cases, you can avoid problems before they occur.

:

http://www.hp.com/support

Customer Technical
Training

HP Services Awards

Additional Services
Information

In today's cost-conscious business environment, IT professionals, developers, consultants and users face
an interesting challenge: how to keep up with the latest technologies and expand important skills while
delivering profitable results on current projects. To help address this challenge, HP offers innovative
training solutions that help keep you up-to-date on virtualization, server, storage, Insight Control, Citrix,
Microsoft® and open source/Linux-related topics-while spending less time away from business-critical
activities.

HP Technology Services continues to be recognized for service and support excellence by customers,
partners, industry organizations and publications around the world. Recent honors and award reflect our
services team's dedications, technical expertise, professionalism and uncompromising commitment to
customer satisfaction.

To learn more on HP ProLiant servers, HP BladeSystem servers and HP storage products, please contact
your HP sales representative or HP Authorized Channel Partner. Or visit:

www.hp.com/services/bladesystem

or

http://www.hp.com/services/storage

www.hp.com/services/proliant

or

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Related Options

HP NC382m Dual Port 1GbE Multifunction BL-c Adapter

c-Class BladeSystem
Interconnect Modules

HP Virtual Connect Flex-10 10Gb Ethernet Module for the c-Class BladeSystem
HP 1/10Gb-F Virtual Connect Ethernet Module
HP 1:10 Gb Ethernet BL-c Switch
Cisco Catalyst Blade Switch 3120G for HP
Cisco Catalyst Blade Switch 3120X for HP
Cisco Catalyst 3020 Blade Switch
HP GbE2c Layer2/3 Ethernet Blade Switch for c-Class BladeSystem
HP GbE2c Ethernet Blade Switch for c-Class BladeSystem
Ethernet Pass-Through Module for HP BladeSystem
HP 6120XG Blade Switch
HP 6120G/XG Blade Switch
HP Cisco B22HP Fabric Extender for BladeSystem c-Class
HP Cisco B22HP Fabric Extender with 16 FET for BladeSystem c-Class

455880-B21
447047-B21
438031-B21
451438-B21
451439-B21
410916-B21
438030-B21
410917-B21
406740-B21
516733-B21
498358-B21
641146-B21
657787-B21

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Technical Specifications

HP NC382m Dual Port 1GbE Multifunction BL-c Adapter

General Specifications

Power and Environmental
Specifications

Operating System
Support

Network Processor

Data rate

Bus type

Form factor

IEEE Compliance

Operating

Non-operating

Power requirement

Emissions classification

Agency approvals

RoHS Compliance

Safety

Microsoft Windows 2003 and 2008 (32-bit and 64-bit)
Red Hat Enterprise Linux
SUSE Linux Enterprise Server
Novell NetWare 6.5
Novell Open Enterprise Server x86
Solaris 10 (32- and 64-bit)

Broadcom 5709S

Two ports, each at 2 Gbps full duplex (theoretical maximum)

NOTE:

The NC382m adapter transmits from the server at only 2 Gbps full

duplex per port.

x4 PCI Express 1.0

Mezzanine card compatible with all ProLiant c-Class server mezzanine slots

802.1p, 802.1Q, 802.3, 802.3ad, and 802.3x

Temperature

Humidity

Temperature

Humidity

Maximum 4 Watts

FCC Class A

USA

Canada

Japan

Korea

Australia

European Union

6 of 6

UL Mark (USA and Canada)
EN 60590

50° to 95° F (10° to 35° C)

10% to 90% non-condensing

-40° to 158° F (-40° to 70° C)

5% to 95% non-condensing

FCC (CFR 47 part 15) and UL 60950

ICES-003 and CSA60950

VCCI

MIC (RRL), EMC Registration

ACA, AS/NZS3548/EN55022:1998, EN55024:1998

CE Mark, EN55022:1998 (CISPR 22),
EN55024:1998, and IEC60950:1999
(EN60950:2000)

NOTE:

For more information on HP's Certified and Supported ProLiant Servers for OS and Virtualization
Software and latest listing of software drivers available for your server, please visit our Support Matrix at:

http://www.hp.com/go/ossupport

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Technical Specifications

HP NC382m Dual Port 1GbE Multifunction BL-c Adapter

Environment-friendly
Products and Approach

© Copyright 2013 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice.

Windows is a US registered trademark of Microsoft Corporation.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and
services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial
errors or omissions contained herein.

End-of-life Management
and Recycling

Hewlett-Packard offers end-of-life HP product return, trade-in, and recycling
programs in many geographic areas. For trade-in information, please go to:

http://www.hp.com/go/green
http://www.hp.com/go/green

Products returned to HP will be recycled, recovered or disposed of in a
responsible manner.

The EU WEEE directive (2002/95/EC) requires manufacturers to provide
treatment information for each product type for use by treatment facilities.
This information (product disassembly instructions) is posted on the Hewlett
Packard web site at:
used by recyclers and other WEEE treatment facilities as well as HP OEM
customers who integrate and re-sell HP equipment.

http://www.hp.com/go/green

. To recycle your product, please go to:
or contact your nearest HP sales office.

. These instructions may be

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