HP Model 735, Model 735cL, Apollo 9000 735 User Manual

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ServiceHandbook

HPApollo9000Series700

Model735Workstations

Thisisanunreleased,correctedversionof

OrderNo.A2095–90602,

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HEWLETT PACKARD

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300ApolloDr.,Chelmsford.MA01824

NOTICE

The information contained in this document is subject to change without notice

HEWLETT-PACKARD MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MANUAL, lNCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, Hewlett-Packard shall not be liable for errors contained herein or direct, indirect, special, incidental or consequential damages in connection with the furnishing performance or use of this material,

WARRANTY

A copy of the specific warranty terms applicable to your Hewlett –Packard product and replacement parts can be obtained from vour local Sales and

Service Office.

This document contains information which is protected by copyright. All ri:g,ts are reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

Restricted RiL@t Legend

Use, duplication or disclosure by the U.S. Government Department of Defense is subject to restrictions as set forth in paragraph (b)~3 j(ii) of the Ri@ts in Technical Data and Software clause in FM 52.227–7013.

This software and documentation is based in part on the Fourth Berkeley Software Distribution under licence from the Regents of the University of California.

Printing History

New Editions of thismanual incorporate all material updated since the previous edition. Update packages may be issued between editions and contain replacement and additional pages to be merged into the manual by the user.

The manual printing date and part number indicate its current edition. The printing date changes when a new edition is printed. (Minor corrections and updates which are incorporated atreprint do not cause the date to change.) The manual part number changes when extensive technical changes are incorporated.

Edition 1 Original service handbook for Model 735

● mm

111

Emissions Regulations

Federal Communications Commission (FCC)

The Federal Communications Commission of the U.S. government regulates the radio frequency energy emanated by computing devices through pubhshed regulations. These regulations specify the limits of radio frequency emission to protect radio and television reception. All HP Apollo nodes and peripherals have been tested and comply with these limits. The FCC regulations also require that computin~ devices used in the U.S. display the agency’s label and that the related document~tion include the following statement:

WARNING:

This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency enerb~ and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Compliance to these regulations requires the use of shielded cables.

Canadian Department of Communications (DOC)

This digital apparatusdoes not exceed the Class A limits for radio noise emissions from d;gital apparatus as set out in the Radio Interference Requirements of the Canadian Department of Communications.

Compliance to these regulations requires the use of shielded cables.

Emissions Regulations Compliance

Any third–party 1/0 device installed in HP Apollo system(s) must be in accordance with the requirements set forth in the preceding Emissions Regulations statements. In the event that a third –party noncompliant 1/0 device is installed, the customer assumes all responsibility and liability arising therefrom.

Compliance to these regulations requires the use of shielded cables.

DECURATION OF CONFORMITY

according to EWIEC Guide22and EN 45014

Manufacturer’s Name:

Hewlett-Packard

100 DomainDrive

IMe@r,

NW U.S.A.

declares, that the product

Product: Computer Workstation

Model Numbe~ 735

Product Number:

A1946A

conforms to the folluwing Product Specifications: Safety IEC

9S&1986/ EN60950 (1988)

EMC: CISPR 221985/EN 55022 (1988) Chss

lEC

801-2:1991 / pr EN55101-2 (1990): 3 kV CD, 8 kVAD

IEC 801-31984/ pr EN554)24-3(1991~ 3 V/m

Supplementary Information: The prodwt was tested in a typical

Hewlett-Packard

Workstationmnfiguration.

Zxeter, Date

Nov. 12,1992

James H. Kelly Division Quality Manager

European Comtac& lbur heal Hewlet-Packard Saks and Service OffIce or Hewlett- Packard GmbH, Department ZQKMm@wds EUIWW Hernmberger X)0, D-7030 Boeblingen (FAX+ 49-7031-141623)

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Electrostatic Discharge (ESD) Precautions

Electrostatic charges can damage the integrated circuits on printed circuit boards.

TO prevent such damage from ckxming, &bservethe following precautions when

unpacking and installing the board.

● Stand on a static–free mat.

● Wear a static strap to ensure that any accumulated electrostatic charge dis-

charges from your body to ground.

● Connect all equipment together, including the static–free mat, staticstraps,

routing nodes, and peripheral units.

. Keep uninstalled printed circuit boards in their protective antistaticbags.

● Once you have removed the printed circuit boards from their protective an-

tistatic bags, handle them by their edges.

Table of Contents

Product Information

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

System Unit Controls . . . . . . . . . . . . . . . . . . . . . . . . . . ..OO. 1–3

Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

TOCSwitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Service/NormalModeSwitch... . . . . . . . . . . . . . . . . . . . . 1–4

UnderstandingtheL Ems...... . . . . . . . . . . . . . . . . . . . . . . 1–5

System Unit Rear Panel Connectors . . . . . . . . . . . . . . . . . . . 1–7

SystemI/OConnectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8

HP–HIL connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8

HPParallelI/Oconnector . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8

Network connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8

RS–232SerialInput/Outputconnectors . . . . . . . . . . . . . . 1–9

Audio connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10

SCSII/OConnectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–11

GraphicI/OConnector . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–12

EISAI/OConnector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–12

Monitor Controls, Connectors, and Indicators . . . . . . . . . 1–13

Environmental/Installation/PM

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Regulatory Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Configuration

Workstation and System Unit Configurations . . . . . . . . . . . 3–1

FRU Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Mass Storage Configurations.. . . . . . . . . . . . . . . . . . . . . . . . 3–1

InstallingAdditonal Memory... . . . . . . . . . . . . . . . . . . . . . 3–12

vii

.’

‘lloubleshooting

LED Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Dealingwith a Boot Failure . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Boot Administration Environment . . . . . . . . . . . . . . . . . . 4–13

Stable Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

Boot Command Notations . . . . . . . . . . . . . . . . . . . . . . . . 4–15

Supported Foot paths . . . . . . . . . . . . . . . . . . . . . . . . . . ..4–15

Invoking the ISLEnvironment froma SCSI Device . . . 4–15

ISLEnvironment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

ISLUser Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

Running the Disk–BasedISL Diagnostics . . . . . . . . . . . 4–18

Verifying the System Operation with SupportWave . . . . . 4–19

Field Replaceable Units

Pedestal Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

Power Supply . . . . . . .. o...... . . . . . . . . . . . . . . . . . . . . . . . 5–7

Backplane/FanAssembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

CoreI/OandProcessorBoard.. . . . . . . . . . . . . . . . . . . . . . 5–12

System EEPROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

Calendar Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16

LANSliderModule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17

Graphics Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

FrontControlPanel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19

Diagrams

Reference

Installation Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Service Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Reference Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Service Notes

● 00

Figures

1–1 1–2 1–3 1–4 1–5 1–6 1–7 1–8

3–1 3–2 3–3

3–4

3–5 3–6 3–7

3–8

3–9

3–lo 3–11

Power Switch Location . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

TOC and Service/Normal Mode Switch Locations . . 1–4

System LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

Troubleshooting System LEDs . . . . . . . . . . . . . . . . . . 1–6

Mode1735Rear Panel Connectors . . . . . . . . . . . . . . . 1–7

Audio Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10

19–Inch, Color Monitor (ModelA2094) . . . . . . . . . 1–14

19–Inch, Grayscale Monitor (ModelA2088A) . . . 1–15

DefaultSCSIIDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Quantum 210–MB Winchester Drive Jumpers . . . . . 3–3

Hewlett–Packard 420–MBWinchester Drive Jumpers

(Early Model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Hewlett –Packard 420–MB Winchester Drive Jumpers

(Late Model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5

Quantum 525–MB Winchester Drive Jumpers . . . . . 3–6

Seagate 525–MB Winchester Drive Jumpers . . . . . . 3–7

Hewlett –Packard 1– GB Winchester Drive Jumpers

(Single–Ended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Micropolis 1– GB Winchester Drive Jumpers

(Single–Ended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Hewlett –Packard 1– GB Winchester Drive Jumpers

(Fast/Wide) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

s–10

Floppy Address Jumper Settings . . . . . . . . . . . . . . . . 3–11

Installing Memory Cards . . . . . . . . . . . . . . . . . . . . . . 3–13

. .

Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

4–1

5–1

Removing Pedestal Feet . . . . . . . . . . . . . . . . . . . . . . . . 5–4

5–2

Removing Top Cover Screws . . . . . . . . . . . . . . . . . . . . 5–5

Lifting Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . ..5–6

5–3 5–4

Removing the Power Supply . . . . . . . . . . . . . . . . . . . . 5–7

5–5

Backplane/Fan Removal . . . . . . . . . . . . . . . . . . . . . . . . 5–8

5–6

Removing the Fans and Backplane Assemby . . . . . . . 5–9

5–7

Removing the First Disk Drive . . . . . . . . . . . . . . . . . 5–10

5–8

Mounting the Disk Drive Assembly on the Disk Tray5– 11

5–9

Connecting Cables tothe Disk . . . . . . . . . . . . . . . . . 5–11

5–lo

Removing the Core I/Oand Processor Boards . . . . 5–12

5–11

Component Locations . . . . . . . . . . . . . . . . . . . . . . . . 5–13

5–12

Removing Memory Boards . . . . . . . . . . . . . . . . . . . . 5–14

5–13 Removing the Calendar Battery . . . . . . . . . . . . . . . . 5–16

5–14 LAN Slider Module Removal . . . . . . . . . . . . . . . . . . 5–17

5–15 Removing the Front Control Panel . . . . . . . . . . . . . . 5–19

6– 1 System Unit Functional Block Diagram . . . . . . . . . . . 6–2

Tables

1– 1 LED Display During Normal System Activity . . . . . . 1–6

l–~ Serial I/O Pins eeo. oo. eo. oo. oeoao . .. O.O.OOO...O 1–9

2– 1 Environmental Specifications for Model 735 SPU . . 2– 1

4–1 Selftest LED Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

4–2 PDCLEDCodes coooe. oo. ..e. ..e . . .. O. . . . .. O.. 4–7

4–3 ISLLED Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

4–4 HP–UXKernel LED Codes . . . . . . . . . . . . . . . . . . . 4–11

5–1 FRUList . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

❑ n ❑ o

Product Information

This chapter introduces the HP Apollo 9000 Series 700 Model 735 workstation. Its purpose is to familiarize you with the workstation and its controls and indicators. Included in this chapter are the following topics:

●

Product description Systemunit controls Understanding the LEDs Systemunit rear panel connectors Monitor controls, connectors, and indicators

Product Information 1-1

Product Description

The Model 735 is a high–performance, PA–RISC–based workstation that is de-

si~g+edto run the HP– UX operating system.

The Model 735 workstation houses up to two internal mass storage devices connected to one of two internal SCSI interfaces: single-ended orfasthvide. With the

single– ended interface, the workstations have their firsthard disk drive bay fitted witheithera 525–MB or 1– GB hard disk drive. The second disk bay maybe fitted with either a 3.5–inch floppy drive or a 525–MB or 1–GB hard disk drive.

With the fast/wide interface, the workstations have their hard disk drive bays fitted witheitherone or two 1– GB hard disk drives. Hard disk drives are pre – formatted. (The 1– GB drives are not interchangeable between single– ended and fast/wide interfaces.)

The Model 735 workstation contain the following key features:

● Operating Systems

. Compatibility

● Graphics Options

@ Main Memory

● Mass Storage,

single ended SCSI

G;ss Storage, fast/wide SCSI

● Network

● 1/0

Native HP–UX Source and binary code compatible with

Series 700 product family

19–inch 1280 x 1024 8–plane color 19–inch 1280 x 1024 24–plane color

Dual 19–inch 1280 x 1024 24–plane color

19–inch 1280 x 1024 24–plane Z-buffered color 19–inch 1280 x 1024 48–plane Z–buffered color 19–inch 1280 x 1024 8–bit grayscale

32 MB (16 MB on–board CPU; non–removable) Up to 400 MB: removable memory cards

3.5—inch SCSI hard disk drive Optional second hard disk drive or Optional 3.5– inch flexible disk drive

3.5—inch SCSI hard disk drive Optional second hard disk drive

Thin LAN. or LAN AUI, or FDDI

Two 9–pin RS – 232 ports One 25–pin HP parallel port 8–bit. single–ended SCSI–2 interface

16–bit. fast, wide. SCSI–2 interface

HP–HIL port for HP–UX keyboards and other

HP-HIL devices CD – quality audio and speaker output CD–quality microphone and audio input

l-~

Product Information

System Unit Controls

Before powering on the system, you should become familiar with the system unit controls.

This chapter introduces the HP Apollo 9000 Series 700 Model 735 workstations.

Its purpose is to familiarize you with the workstation and its controls and indica-

tors. Included in this chapter are the following topics:

● Product description

● System unit controls

● Understanding the LEDs

● System unit rear panel connectors

c Monitor controls, connectors, and indicators

Figure 1– 1 shows the power switch and the Power LED.

Front

Power LED

~ower.vvitch

Figure 1 – 1. Power SwitchLocation

Figure 1– 2 shows the location of the TOC (TransferOf Control) and Service/Nor-

mal Mode switches.These switches are located behind a hinged cover on the front of the system unit.

Product Information 1 –3

Power LED

Hinged

Front Cover

)

Front (Hinged Cover Opened)

Figure1–2. TOC and Service/Nomal Mode SwitchLocations

Power Switch

Use the power switchto power the system unit on and off.

Power LED

The power LED lights green when the system unit itpowered on.

TOC Switch

Use the TOC switchto reset the operating system. Do not push the TOC switch unless you have first shutdown the system.

Service/Normal Mode Switch

The Service/Normal mode switch is by default in the Normal position. Service mode is used only during manufacturing.

1-4

Product Information

Understanding the LEDs

There are 9 light–Emittinq Diodes (LEDs) on the system. Five are visible from the front of the system uni~when the hinged door is closed, as shown in Figure Figure 1– 3. The green LED on the far right is the Power LED. It lights when the systemunit power is on. The remaining four amber LEDs show that the system is running the operating system and communicating over the network.

System Status LEDs

J!!l-

43*3.$.==

mull

Power LED

(Hinged Door Closed)

Figure 1–3. SystemLEDs

If you open the hin~ed door, there are four additional amber LEDs as shown in

bFi~ure 1– 4). Thes~LEDs help you to troubleshoot the workstation y coming on

in~ertain patterns during system failures (see Chapter 6).

Product Information 1-5

System Status LED

Power LED

(8 through 1) -

)

Front (Hinged Door Opened)

Figure 1–4. TroubleshootingSystem LEDs

Table 1– 1 listshow the four systemLEDs report during normal HP–UX system activity. The green Power LED remains lit while the system is powered on.

Table 1 – 1. LED Displa}’ Duting Normal System Activitv

LED Display

S7654321

IHHIUHNHI

UHHH191HI

UHHHHllo

UHHHHHll

Symbol

o@’E

0+:

❑

l-!

= LED On or Flashing

Meaning

Operating System Running

Disk Access In Progress Network Receive In Progress

Network Transmit In Progress

1-6 Product Information

System Unit Rear Panel Connectors

This section describes the four main 1/0 subsystems on the system unit’s rear panel:

● System 1/0 Connectors

● Graphic 1/0 Connectors

● Disk 1/0 Connectors

● EISA 1/0 Connectors

Figure 1– 5 shows the location of the connectors as well as the ac power connector on”the system’s rear panel.

NOTICE: To maintain FCC/EMI compliance, verify

that all cables are fully seated and properly fastened.

Figure 1 –5. Model 735 Rear Panel Connectors

Product Information 1-7

System 1/0 Connectors

● HP—HIL connector

● HP parallel 1/0 connector

● 802.3 network connectors

. RS —232 serial input/output connectors

HP-HIL connector

The onboard Hewlett–Packard Human Interface Link (HP–Hil) port provides support for 2 standard and 5 optional HP-Hil devices. The (two– dot) HP–HIL connector on the bulkhead supports the standard HP– HIL keyboard. The keyboard provides an HP–HIL connector for the standard HP–HIL 3–button mouse. Consult the documentation thataccompanies each input device for specific information concerning its use.

HP Parallel 1/0 connector

The 25 –pin HP Parallel 1/0 interface port is provided for use with peripheral devices using the Centronics interface protocols such as printers and plotters. Consultthe documentation that accompanies each peripheral device for specific information concerning its use.

Network connectors

The system provides a connector for LAN through a removable daughter card of the system 1/0 board. Three LAN options are available: a BNC connector for a ThinLAN IEEE 802.5 network. an AUI external connector for a MAU to an IEEE

802.3 network. or a connector for an FDDI network.

1-8

Product Information

RS-232 Serial Input/Output connectors

You can attach a variety of peripheral devices to the two RS–232 Serial Input/

Output (S10) ports on the workstation. These peripheral devices include printers, plotters, modems. and scanners. Consult the documentation that accompanies each peripheral device for specific information concerning itsuse.

Both S10 ports are programmable. You can set functions such as bit rate, character length, parity, and stop bits. S10 Ports 1 and 2 are used as interfaces for serial

asynchronous devices to the CPU. Both ports operate at up to a 19.2K baud rate. The interface to S101 and 2 is by way of

RS – 232 driversand receivers.

Table Table 1– 2 shows the S10 connector pin listings.The serial connectors are

9–pin D–sub connectors. Signal names are those specified in the EIA RS–252

standard;

Pin No.

1 ~

3 4

5 6 7 8

Table 1–2. Serial1/0 Pins

Signal

DCD RXD TXD

DTR GND DSR

RTS CTS RI

Description

Data Carrier Detect Receive Data Transmit Data

Data Terminal Ready Ground Data Set Ready

Request To Send Clear To Send Ring Indicator

Product Information 1– 9

Audio connectors

The workstation has audio input and output capability through external input and output connectors and an internal speaker. A microphone for audio input is not supplied with the workstation. The audio connectors are standard audio mini—

jacks. Hewlett–Packard recommends thatfor best quality recording and playback

of audio through the externalconnectors, that you use gold–plated plugs available through audio retailers. For more information on the audio capability of the workstation see theAudio UsersGuide manual. Figure 1– 6 shows the audio connectrs on the rear of the workstation.

Mono Speaker Earphones

Figure 1 – 6. Audio Connectors

1-1o

Product Information

SCSI 1/0 Connectors

The systemcontains four (4) SCSI connectors:

● External SCSI OUT Connector

Q Internal SCSI IN Connector

● SystemSingle—Ended SCSI Connector

● SystemFast/Wide SCSI Connector

NOTICES: When attaching external SCSI devices, be

sure to terminate the last device on the external SCSI bus. If no external SCSI devices are attached. the SCSI terminator thatwas shipped with the workstation should be connected to the external SCSI connector.

HP does not provide maintenance for SCSI devices not sold by HP For a list of SCSI devices that are sold by HP, contact the sales representative.

Product Information

1–11

Graphic 1/0 Connector

If the computer system includes a bitmapped display,you will find the bulkhead for a graphic device justbelow the 1/0 bulkhead. If the system is a server,it will not have a graphic d“eviceat this location.

The system has one of the following three types of graphic devices:

@ Color graphic card

This type of device has three BNC connectors (one each for red. blue, and green). These are connected by a cable to three similar connectors on the color monitor.

● Grayscale graphic card This type of device has one BNC connector. This is

connected by a cable to a similar connector on a Orayscalemonitor.

● Graphic interface card This type of device has a special connector. It is

connected to an externalgraphic processor, which in turn is connected to a video display monitor.

EISA 1/0 Connector

The one slot EISA (Extended Industry Standard Architecture) 1/0 port is a super-

set of ISA Industry Standard Architecture). It extendsthe capabilities of that standardw ile maintaining compatibility with ISA expansion boards. EISA provides 32– bit memory addressing and 52–bit data transfers.The EISA slot allows quick and easy integration in heterogeneous networks aswell as simple connections of high– speed. low– cost disks and other peripherals. Consult the documentation that accompanies each device for specific information concerning its use.

1-12 Product Information

Monitor Controls, Connectors, and Indicators

Before usingthe monitor. you should become familiar with its controls, connec-

tors, and indicators. ‘ The Power– On LED, when lit. indicates that the monitor has ac power applied.

Use the following controls to adjust the monitor:

● The Power – on button turnsthe monitor’s power on and off,

● The Brightnesscontrol adjusts the brightness of the display.

Q The Contrast control adjuststhe light—to—darkand dark—to—light contrast

of the display.

● The Degauss control demagnetizes the monitor. Degaussing disperses any

accumulated magnetic change from the face of the monitor. Magnetic disturbances such as picture distortion or color impurity can be caused by either moving the monitor from one place to another or swiveling the monitor on itsbase.

The following figures illustratethe monitors for the workstation.

Figure 1–6 shows the 19–inch, color monitor. Figure 1-7 shows the 19- inch, grayscale monitor.

Product Information

1–13

1 V-STAT 2 H-STAT 3 V-CENT 4 Brightness 5 Contrast 6 Power-On LED 7 Power ON/OFF Button

Front

Ie rs

Figure 1– 7. 19–Inch, ColorMonitor (ModelA2094)

1-14

Product Information

,,>

1 Brightness 2 Contrast 3 Power-On LED

4 Power ON/OFF Button

Rear

[

Power

Connector

Figure 1–8. 19–Irzch, Grayscale Monitor (ModelA2088)

❑ ID ❑ o

Product Information

1–15

Environmental/ Installation/PM

This chapter lists the environmental specifications for the system and lists the regulator requirements. Installation and Preventive maintenance information, if

appl[cabl~, is also provided.

Environmental Specifications

Table 2– 1 lists the environmental specifications.

Table 2–1. Environmental Specificationsfor Model 735 SPU

Type

Specification

Operating Temperature

5–40°c

Non– Operating Temperature

–30–70° c

Humidity

15- 80$%maximum operating @ 40° C 90% maximum nonoperatin~@ 650 C

(for 12 hours)

Operating Altitude

3100 m @ 40” C

Storage Altitude

4600m @ 70° C

Acoustic

Less than 5.0 BELS @ 40° C

Electrical Input

90 – 132 Vac or 180 – 264 Vat, 47 – 66 Hz 540 Watts max. 1843 BTU/hour 465 Kcal/hour

Environmentalflnstallation/PM

2–1

Regulatory Requirements

The following regulatoryrequirements are met:

● FCC Class A

● CSA C22.2 No. 950M

o VCCI Class 1

● EN 55022 Class A / CISPR 22 Class A

● UL1950

. TUV/GS Mark

– IEC 950/EN60950 – zH1/618

Installation

Refer to the installation and users manuals:

Preventive Maintenance

There is no preventive maintenance for the system unit. Removable media storage devices may require operator preventive maintenance. Refer to the respective manual.

❑ n ❑ o

2-2 Environlmental/Installation/PM

Configuration

This chapter provides details on setting up and changing the system configuration.

Workstation and System Unit Configurations

Refer to the HP Apollo 9000 Series 700 Configuration Guide for a complete list of supported accessories, peripherals, and operating systems.

FRU Configurations

This section provides information for setting up or changing the configuration of the systemField Replaceable Units (FRUS).

Mass Storage Configurations

Figures 5– 1 throu~h 3– 10 show the SCSI ID settings for mass storage devices.

NOTICE:

The SCSI terminators must be removed from all in-

ternal SCSI devices.

Configuration 3– 1

Internal System Drives:

SystemSCSI Drive(s)

1stWinchester Drive (if present, uses ID No.6) 2nd Winchester Drive (if present, uses ID No. 5)

Floppy Disk Drive (if present, uses ID No. O)

External Device Drives:

External SCSI HP 6000 Series:660A Disk Sub–System. The SCSI addresses of the devices of this sub– system must not conflict with other devices. These also are not necessarily the default settingsas shipped from stock.)

1stWinchester Drive (ID. No. 4)

2nd Winchester Drive (ID No. 3) 3rd Winchester Drive (ID No. O) 4mm DDS Tape Drive (ID No. 3)

Magnet – Optical Drive (ID No. O)

600MB CD–ROM (ID No. 2)

External SCSI HP Standalone

Magneto-Optical Drive (C1701A) (ID No. O)

CD–ROM Drive (A1999A) (ID No. 2) 20 GB Magneto– Optical Autochanger (C1700A)

Ist (ID No. 3) 2nd(ID No. 4) ~rd(ID No. 5)

Figure.3-1. Default SCSI IDs

3-2

Configuration

LED

NOTICE: AO, Al, and A2

are the SCSI ID jumpers.

5 6

Iii

00 Ss

‘\

A2 (MSB)

)

00 Al

AO(LSB)

/’

SCSI Terminators

Figure 3–2. Quantum 210–MB WinchesterDtive Jumpers

Configuration 3–3

. .

NOTICE: The last three

jumpers (7, 8,

SCSI Terminato s

and 9) are the SCSI ID jump-

ers.

ALL ;

Figure3–3. Hewlett–Packard 420–MB WinchesterDtive Jumpers(Early Model)

3-4

Configuration

LED

Front View

L!”“H’’’’’’”w’

00 00 00 0 0000

12345678910

OFF l–Write protect

OFF OFF 2–Unit attention OFF OFF 3– SDTR

* ON

4–Parity Enable *

ON 5–Auto–Spin–Up *

❑

/“” “ “f

I II

Front

Bottom View

Terminator

Jumpers~

m m

6–Sync spindle 7–Sync spindle 8–SCSI address 9–SCSI address

10– SCSI address

* SCSI Addresses

SCSI Bus 8910 Address 000 0 001 1 010 2 011 3

100 4 101 5

110 6

111

Figure3–4.Hewlett–Packard 420–MB Winchester DriveJumpers (’LateModel)

Configuration 3-5

LED

NOTICE: AO, Al, and A2 are the

SCSI ID jumpers. The

jumpers SS, TE, and WS

should be removed, and the jumper EP should be in place.

Figure3–5. Quantum 525-MB WinchesterDtive Jumpers

3-6

Configuration

NOTICE:

The first three jumpers (1,2, and 3) should be removec/,

and the SCSI ID

11111

000 000

=QQ

jumpers are

\t7°

jumpers 4, 5,

and 6.

.odu~k%E::wer

Terminator Resistor

(Must be removed)

m= SC;, lD\,

123456 6

(second Drive) I

Figure 3– 6.Seagate 525–MB and 1 – GB Winchester Dtive Jumpers

Configuration 3– 7

LED

Front View

o 0 00 0 00 00 0 0 0 00 0 00 00 0

—

1111

•1

Ill

Front

Bottom View

SCSIID

(First Drive)

~= lfj a

1234567

8910

(Second Drive)

SCSI ID

~= Bj m

1234567

8910

NOTICE:

The last three jumpers (8, 9, and 10) are the SCSI ID jumpers. Jumpers 1,2, and 7 should be

removed, and jumpers 3, 4,5, and 6 should be h place.

Figure3– 7. Hewlett–Packard 1–GB WinchestersD]ive Jz~nzpers

(Single-Ended)

3-8

Configuration

“\

Scsl

Factory–installed

Terminator Resistor

Modules

~n~

\,.J

(Must be removed)

o 0

0000

)

0000 0

00/001000

(

000

~lmxl

Fid~re3–8. Micropolis 1 – GB Winchester Dtive Jumpers

(Single-Ended)

Configuration 3– 9

LED

Front View

12345

6 76910

— OFF Write pro;ect 2 — OFF Unit attention 3—

ON SDTR 4 — ON ParityEnable 5

— ON Auto–Spin–Up

6 — OFF Sync spindle

/’1” ‘ ‘“\

Front

Bottom View

o 0 0

I 1

Jumpers: SCSI Address

78910

00 00

o 00 0 00

Dill

00 0 00 0

000 000

MIl

0000 0000

o 0

EEIIl

00 00

11131

00 00

EcIEl

00 00

EllIl

000 000

1 0

11 10

Highest Priority

Lowest Priority

I u

Figure 3–9. Hewlett–Packard 1–GB WinchesterDtive Jumpers

(Fast/Wide)

3-1o

Configuration

early model floppy

Top View of Floppy Disk Drive

Terminator Resistor Modules

(Must be removed)

{

1/ I

SCSI ID Address Jumpers

late model floppy

i t

ID? ID1 ID()

SCSI ID Address Jumpers

Figure3– 10. Floppy Address JumperSettings

Configuration

3-11

Installing Additional Memory

Figure 3– 11 shows the memory SIMM locations. lines:

Be sureto follow these guide-

. The Model 735 processor board has 16–MB main memory resident (un-

removable).

. The SIMMS must be installed as pairs (two cards of the same capacity).

. The Model 735 has six pairs of slots (numbered 1through 6).

. The slot pairs on the Model 735 processor board are arranged in two

connector blocks. labeled H(igh) and L(ow). The pair numbem”ngstarts in

the middle of the board, one in each connector block.

● You load the boards left to right when the board is positioned as shown

in Figure 3– 11. Startwith the highest number H slot that will be occupied

when installing the memory cards in the new processor board (if you are

installingfour pairs of cards, slot 4H is the highest number H slot). You must then fill the lower number slots in the H block. You then fill the lower numbers in the L block, working toward the highest number L slot thatwill be filled.

. If you need to add SIMM cards to existing SIMMS, you will need to re-

move the cards already installed in the H block, and start installingthe

cards at the highest number slot to be used. The cards already installed in the L block may remain installed; just add the new cards to the higher numbered slots. Be surethat the SIMMS remain paired properly (two cards of the same capacity occupying the same slot number in the H and

L blocks) when you add new cards.

3-12

Configuration

NOTE: This illustration assumes

four pairs of cards are to be

installed.

6 Pairs of

SIMM

Installation Order:

t Ca

Installing ‘One Pair

Installing Ywo Pairs

installing Th;ee Pairs

of SIMMS

Fi&gre3– 11. InstallingMemory Cards

❑ 0

Configuration

3-13

Troubleshooting

This chapter provides information about isolating a failing Field Replaceable Unit (FRU).

To troubleshoot HP Apollo workstations, you must be familiar with the HP–UX operating system. You must be able to startand stop processes. You should also be familiar with the Boot ROM Test Mode, ISL diagnostics, and the SupportWave online tests.

For Series 700 systems,you note any error or statusmessages, and then run the power–up boot ROM diagnostics, known as Self Test. If tfie Self Test diagnostics fail, replace the FRU that is indicated. If the testspass but you still suspect a problem, run the ISL dia~ostics and the SupportWave online tests.Refer to the following sections for &ore information about Self Test.

For a complete description on using ISL diagnostics and SupportWave. see the

Precision Architecture RISC HPApollo 9000 Seties 700 Diagnostics Manual.

Troubleshooting 4-1

LED Error Codes

This section contains information about the error codes displayed by the LEDs on the system’s front panel.

If an error occurs during the power

–up diaa~ostics tests, the diagnostics use the

front panel LEDs to display a code for the failing component. Figure 4– 1 shows the location of the systemunit’sfront panel LEDs. There are

ni~e LEDs on the front panel. The green LED on the far right indicates that the systemispowered up. The amber LEDs labeled 1through 8. right to left, indicate systemstatusand error codes.

Service Mode L

Power LED

System

Status LEDs

(8 through 1)

Front (Hinged Door Opened)

Figure4–1. Front PanelLEDs

Table 4– 1 through Table 4–4 show the LED codes as they appear on the panel display. Use these LED codes to determine the failing component.

4-Z

Troubleshooting

Table4– 1. SeljlestLED Codes

LED Display

FRU

Error

87654321

Dnllulnol!l ;~:sor cpuDia~nOseRegis’er ouo~uoflu

CPU Basic Functions

UUIIBOOHB

CPU ALU & Branch

DUO BDBOU

CPU Arithmetic Conditions

DUO MIIBIIB

CPU Bit Operations

II DIIBIIHBU

CPU Arithmetic Side Effects

Oollunllllfl

CPU Control Registers

Iloll BBnnn

CPU External Interrupts

DO OBMIIDI

CPU Shadow Registers

OIIOBBOBB

TLB Initialization

DDBOIIOUB

Cache Data Line

00 BDIIDBU

Cache Address Line

nnllllon BB

Instruction Cache RAM

nuBnnlllln

Data Cache RAM

DnBllnllllll

Cache Tag Compare

OUBOIIBB II

Cache Errors

OoBrlnll Bill

Cache Configuration

on Brlllnnn

Cache Flush

OIIBOBIIOB

Cache Byte Transaction

II DBOBDBU

Instruction Cache Miss

...

= LED On or Flashing

.:.

.-.

(Continued)

Troubleshooting 4-3

luulc v

—1.

DCLJLCSL lJi3~ LUUt5LY { bUftLLfLUCU)

LED Display

FRtJ

Error 87654321 Hmmlln :~;s”r

‘ataca’heMiss mmmHl

Cache Done

UIIUNIIUK

Memory Interface EIR

UIUIUlllll

Memory Interface HPMC

OIIBB DUMB

Memory Interface

NNwlllnn

Memory Interface Invalid Address

UIBBn UIB

Memory Interface Single Bit Error

NIUwUlll

Memory Interface Double

Bit Error OOUNUB

Memory Interface Diagnose

Floating Point Registers

DUllllln Ul

Floating Point Instructions

nNlllllllBB

Floating point Traps

ON NNIIIIB EISA

EISA Init

lllln BNIBn ~zz~er

‘lsAmDRTest

BBOBOIIBB

ADDR TestFailure

Owlnlllln

EISA PatternTest

Ollowlllll

EISA PatternTestFailure

RBOBBBBB

ROM Checksum Failure

.-.

.:.

= LED On or Flashing..

.:.

(Continued)

4–4

Troubleshooting

Table4–1. Sel#est LED Codes (Continued)

LED Display FRU

Error

87654321 mmlml

‘emo~

onboard~wwrror

mHHHHl#

RAM SLot lH Error

Ollunnllllll

RAM Slot 2H Error

OH BOUDHU

RAM Slot 3H Error

OBBOIIMII II

RAM Slot 4H Error

Dnwlllnll

RAM Slot 5H Error

OEBDUMU II

RAM Slot 6H Error

OBBBOOOU

Onboard RAM (OL) Error

DBBBDOOE

RAM Slot lL Error

nUIUlrlUl

RAM Slot 2L Error

Owlwl!l

RAM Slot 3L Error

llUIUIUln

RAM Slot 4L Error

OH HUHOB

RAM Slot 5L Error

nEBMn Ulll

RAM Slot 6L Error

OH HBUHBB

RAM Contlguration & TestIn Progress

DBBBBBBB

No RAM Found

DUBKBUBO

Non– Destructive RAM Test

nnnMBBBB

RAM Configuration & Test

...

.-.

= LED On or Flashing

.-.

(Continued)

Troubleshooting 4-5

Table4–1. SelfiestLED Codes (Continued)

4-6

Troubleshooting

Table 4–2. PDC LED Codes

LED Display

87654321

HmHHHlll

Hnnnolll!ll

Bollwll!ll! Conso’ese’ection

1111 Boo Bon ‘OOtDevicese’ectiOn

lwwlnll%

Honwlnn ‘aunchinglpL BOB OUMBB ‘OcHand’erEntered

BUBOHOOU

llnwlwlE

Bnnlllllllln ‘lsAsubsystemlnit MO BOMOHB

lllllwlllnll

Bowlrlnl!l

Status

Destructive Memory Init

Non– Destructive Memory Init

Autoselection Failureto Find Boot Device

Branching to OS TOC Handler Branching to OS HPMC Handler

Setting Up Default EISA Config

At Least One Selftest Failed (Service Mode)

Error Reading EEPROM

llloti Boo Hll ‘ne~ectedlntenu@

BOB BOOBB ‘OcOnsO1eLOcated

HO HBIIIOU ‘pMcHand’in@it

HUB BOUOI

HO BMOBHU

Eun Bnn MB

BOMB HIIDU

.-.

= LED On or Flashing

.-.

HPMC Due to Cache Error

HPMC Due to Memory Error

HPMC Due to Bus Error

Nested HPMC Detected

(Continued)

Troubleshooting 4–7

Table 4-2. PDC LED Codes (Continued)

LED Display

.:.

...

.-.

...

= LED On or Flashing

...

Status

Error Writing EEPROM

Unable to Determine Valid Processor Speed

Processor Speed Sensing Problem Calculating Memory Control Values

Bad Memory Hardware

4-8 Troubleshooting

Table4–3. ISL LED Codes

LED Display

Status 87654321

mHHHHHl lsLExecuting* NHHHHm

ISL is Autobooting from the Autoexec file.

Uollnnonn

ISL Cannot Find Autoexecute file.

Uonnlllllll!

No Console Found. ISL Autobooting.

OOUIIOMUB

Directory of utilities is too large.

UODIIOBBU

Autoexec File is Inconsistent.

Unnunullll

Error Reading Autoexec File.

Uonl!llnlll!l

Error Reading from Console.

Onllllnl!lno

Error Writing to Console.

OOUBU MOB

Not an ISL Command or Utility.

olln Bnllnn System,D “

Utility File Header Inconsistent: Invalid

nlln Bnnl!B “

Error Reading Utility File Header.

onun~nnn

Num,er

Utility File Header Inconsistent: Bad Magic

UOUBBOOH “

Utility Would Overlay ISL in Memory.

Unllallllllll ~an,sconf’gured

Utility Requires More Memory

onll BBrln B

Error Reading Util;ty Into Memory.

Oonul!llun

MemoV

Incorrect Checksum: Reading Utility Into

OOIIBHHOH

“

System Console Needed.

Onnll BHBn

Class

Internal Inconsistency: Invalid Boot Device

OOHODUUH

~nva~~d

Destination Memory Address of Utility is

...

.-.

= LED On or Flashing

...

.-.

(Continued)

Troubleshooting 4-9

Table 4–3. LSLLED Codes (Continued)

LED Display

Status 87654321

Uommll

Internal Inconsistency:pdc cache entry

—

OOBDIIOBB

Internal Inconsistency: IODC ENTRY INIT

Dllnnlllllln

~*~y ,~,~~onso~e -

Internal Inconsistency*IODC

nnBllrll!loll!

Internal%consistency: IODC

ENTRY INIT Boot Device Dnnllo MBu

Utility F~e Header Inconsistent: Bad aux id

Ilollnn BBll ‘adutdity File Type -

...

.-.

...

= LED On or Flashing

.-.

.:.

4-1o

Troubleshooting

Table4–4. HP– UXKemel LED Codes

LED Display

Status

87654321

lmnHHHlo BHBBOOUB

IBMllllolln

BBBBU BOO

HBBBn Hno ~~~~~oou

00000000

Orlnnllnnll

Kernel Loaded and Initialization Begun.

Kernel Has Entered maino. Kernel Is About to Configure 1/0 System.

Kernel Is About to Mount Root File System.

Kernel Is About to Set Up Page– Out

~aemon

Kernel is”About to Startthe “INIT” Process.

‘hutdOmlnprOcess*

‘OcDumpo

Ononll non ‘pMcDump” OOHIIOOIIB ~ndica~or~

.-.

= LED On or Flashing

.-.

Operating SystemExecuting with Load

●

Troubleshooting

4-11

Dealing with a Boot Failure

If your usual boot device (typically a disk) isnot responding as it should. you must attempt to boot from the disk (or another boot device) by selecting it manually.

To boot a device manually, follow these steps:

1. Turn off the power to the workstation, wait a few seconds. then turn the power back on.

20 Press Esc .

In a few seconds, this message appears:

Terminating selection process.

A short time later, this message appears:

Searching for potential boot devices.

To terminate search,

press and hold the ESCAPE key.

Device Selection Device Path Device Type and Utilities

Your workstation is now searching for devices that may hold file systems from which it can boot HP–UX. As they are found, they appear in a list,

similar to the following sample list:

scsi.6. O

QUANTUM PD42 5S

PI scsi.5. O

Quantum PD425S

P2 scsi.2. O

TOSHIBA CD–ROM DRIVE

P3 lan.123456–789abc

homebase

Thisprocess maytake several minutes. Youcanterminate thesearch atany

time bypressing ESC .

4-12 Troubleshooting

When the search ends, the following list of actions appears:

b) Boot from specified device

s) Search for bootable devices a) Enter boot administration mode x) Exit and continue boot sequence

Help

Select from menu:

Ifnodiskdevices are listed. thenyour workstaton isfailing tocommunicate with its disks. Recheck the SCSI connections andtryagain.

Ifnodevicesarelisted atall. alternative methodsforbootinq shouldbetried,

suchasconnecting anexternal CD –ROMdrive.

s. Ifthesearch locates adisk, attempt to boot fromitby entering the b(boot)

command and a device selection number from the list. For example. if a SCSI disk is listed as item PO(as in the example list above), enter the following:

Select from menu:

b PO [=)

After a few seconds, the boot messages begin to appear on the screen. You may hear sounds coming from the disk drive and see a sequence of changing patterns on the LED display.

a. If your workstation stillfails to boot, there is either something wrong with

the file system or with the hardware.

Boot Administration Environment

The Boot Console User Interface provides an “interactive” environment after the power– on sequence. The Boot Console User Interface must be invoked before the Initial Program Loader (IPL) routine. Users do not have to interactwiththe interface when the AUTOSELECT mode is enabled.

The Boot Console User Interface executes user–entered commands that perform the following functions:

Display the stateof Autoselect mode using the AUTO command. Set the state of the Autoselect mode using the AUTOSELECT command

with either the ON/ OFF option.

Boot from the primary or alternate boot path or any specified path using

the BOOT command.

Set or display the real–time clock value using the DATE command.

Troubleshooting

4–13

. Return to previous menu using the EXIT command.

● Set or display the Fastsizevalue (amount of memory initialized during

boot) using the FASTSIZE command.

. Display a menu of commands using the HELP command or a description

of any command as an option to the HELP command.

. Display the model number. version numbers, and jumper settings on the

System card using the INFO command.

. Display the current LAN STATION ADDRESS value in stable storage

using the LAN_ADDR command. Must use SS_CONFIG to set this value.

. Display the current FDDI STATION ADDRESS value in stable storage

using the FDDI_ADDR command. Must use SS_CONFIG to set this value.

● Select an operating system for the next boot attempt using the OS com-

mand.

. Set or display the current values for the console, keyboard, primary, or

alternateboot paths using the PATH command.

e Display the most recent HPMC~or TOC error information logged into

Stable Storage using the PIM INFO command. . Reset the System Unit using the RESET command. . Search for possible boot devices using the SEARCH command. . Display/Set secure boot mode or the ability to interact with the console

device within the first 10 seconds before boot device selection is disabled

using the SECURE command. . Display the results of the previous search command using the SHOW

command.

Syntaxchecking is performed for any supported commands. Error status is displayed on the console along with any relevant information.

Stable Storage

Stable Storage is non–volatile memory associated with each PA– RISC processor module. Stable storage is used by the processor (CPU) to store device path information, the stateof the boot flags, HPMC error reformation, and operating system initialization data.

4-14

Troubleshooting

Boot Command Notations

The BOOT command supports the following three notations:

● Mnemonic

● PA- RISC 1/0

● Pathnumber

Type help scsi or help Ian for more information on the boot path parameters. Here are examples of mnemonic notation:

● BOOT FIETIJFINwith “no parameters” selects the primary boot path in

stable storage.

● BOOT with the ALTERNATE or ALT parameter selects the alternate

boot path in stable storage.

Here is an example of path number notation:

● BOOT PI R=URN

attempts to boot from the second path indicated by

the SEARCH command.

Supported Boot Paths

SCSI devices are bootable when connected to the SCSI port on the System card. Diskless workstations can only boot from the LAN port on the System card.

Invoking the ISL Environment from a SCSI Device

Power–on (or cycle the power) the SystemUnit and press ESC to stop the

boot process and then press

Esc to

Stop the selection process and invoke

the Boot Administration mode (environment). The following screen appears:

b) Boot from specified device s) Search for bootable devices a)

Enter Boot Administration mode

Exit and continue boot sequence

?) Help

Select from menu: _

Troubleshooting

4–15

z. Types RmURN

to search for devices with the ISL program and hpux (load-

er) utility in their LIF directory. The following screen appears:

Searching for bootable devices.

To terminate search, press and hold the ESCAPE key.

Device Selection

Device Path Device Type

Po scsi.6.O QUANTUM PD425S

b) Boot from specified device

s) Search for bootable devices a) Enter Boot Administration mode

x) Exit and continue boot sequence

?) Help

Select from menu:

—

TypebpOipl R~URN toinvoketheISL environmentfrom the210MB Quantum disk. The following messages, the ISL banner, and the ISL prompt

are displayed:

Trying scsi.6.O Boot path initialized. Attempting to load IPL.

Hard booted.

ISL Revision A.00.09 March 27, 1990

ISL>

—

C)*CI

Q. Typels R~lJRN

or hstf R~URN to review the state ofthe ISL boot flags,

theISLcommands. andthefilesin theLIFdirectory onthescsi device.

s. Typehpuxbootdisc(;O)/hp-ux R~URf’J toloadtheHP–UXenvironment

from thescsi device.

4-16

Troubleshooting

ISL Environment

The ISL environment provides the means to load the operating system (HP–UX) environment. The ISL environment also provides an offline platform to execute diagnostic and utility programs from a boot device when HP–UX does not load.

The ISL program isthe firstprogram loaded into main memory from an external

media (L~~ disk. or tape) and launched by the initialprogram loader

(IPL) routine during the Boot Administration environment.

The ISL environment provides the following capabilities:

. Execute user– entered commands to modify boot device paths and boot

options in stable storage. . Run off–line diagnostic programs (MULTIDIAG, IOMAP). . Provide automatic booting of the HP– UX 0/S after power—on or reset.

The ISL program provides a standalone environment for loading offline diagnostic and utility programs from the LIF directory. The ISL program also provides user

commands to configure the boot parameters into Stable Storage.

ISL User Commands

There are several commands available in the ISL environment that allow a user to obtain information about the boot characteristics of the system or to modify these characteristics.

● display – displays the boot and console paths in Stable Storage and to

determine the current setting of the ISL Boot Flags.

● PrimPath _

modifies the primary boot path entryin Stable Storage. The entry in Stable Storage for the primary boot device begins at byte address Oand ends atbyte address51.

● altpath –

modifies the alternate boot path entryin Stable Storage. The

entryfor the alternate boot device begins at byte address 128 and ends at

159.

● conspath –

modifies the console path entryin Stable Storage. The entry in Stable Storage for the console device begins at byte address 96 and ends at byte address 127. The entryfor the keyboard and mouse devices begins at byte address 160 and ends at 191.

● listautofl or lsautofl

– lists the contents of the (HP–UX) autoboot file.

. support – boots the Support Tape from the boot device.

● readss

– displays 4 bytes (one word) from Stable Storage. The readss command requires a decimal number between Oand 255 to address four bytes in Stable Storage.

Troubleshooting 4-17

/’

Running the Disk– Based ISL Diagnostics

To run the ISL–based diagnostics in the LIF directory on the System Disk:

1. Invoke the ISL environment from the System Disk.

z. Type 1s(or Iistf) RETURN

after the ISL prompt to list the ISL diagnostics

and utilities available in the LIF directory.

s. Type multidiag RETURN

after the ISL prompt to invoke the multidiag test

from the System Disk. (This test takes several minutes to complete and appears to be in a loop when a graphics monitor is the system console.)

NOTICE: multidiag contains a loopback testfor audio

testing. To run the loopback test,you need to attach the audio test cable (part number 46081 –61601) to the audio input and audio output connectors.

A. Type iomap R~URN

after the ISL prompt to invoke the IOMAP test from

the System Disk.

4-18

Troubleshooting

Verifying the System Operation with SupportWave

HP–UX Version 9.0 uses a diagnostics product called SupportWave. To verify your system operation, SupportWave contains the Support Tools Manager.

You can access the Support Tools Manager while in a terminalwindow: if you are using HP– WE asyour interface. you can also access the Support Tools Manager through the sys_admin directory.

Three interfaces are available with the Support Tools Manager: a command line interface (accessed through the cstm command), a menu interface (accessed through the mstm command). and the graphical users interface (accessed through the xstm command)

To invoke the command line interface, type the following in a terminal window:

cstm RmURN

The following screen appears:

*************** *************** *************** *************** **** ****** ****** ******

SUPPORT TOOLS MANAGER

******

Command Line Interface

******

Version A.OO .12

****** ****** ****** ******

Part Number

B2478-1OOO2

****** ****** ****** ******

(C ) Copyright Hewlett Packard Co. 1991,1992

****** ******

****** ****** ****** *************** *************** *************** *************** ****

System mapping in progress . . .

CSTM>

Atthe CSTM>prompt, youcanenter severalcommands. Toseewhat commands are available, type the help command.

To verify the system operation, type the following:

CSTM > verify all R~URN

The following messages appear:

Verification Verification Verification Verification Verification Verification

has started on device (CPU). has started on device (FPU). has started on device (0/0/0). has started on device (2/0/1.5.0). has started on device (2/0/1.6.0). has started on device (2/0/2).

Troubleshooting 4-19

CSTM>Message from (0/0/0): This graphics test displays a number of graphics images on the

screen of the graphics device being tested.

If an X server is

not currently running on that display, X Windows will be started

and run for the duration of the test.

The Starbase shared li-

brary (/usr/lib/libsb.sl) should be present to run this test.

CAUTION: This test will fail if any portion of the test window is modified or overlaid in any way.

NOTE :

If a WE login screen is currently displayed on the moni-

tor,

the test will wait until someone logs in the Hl? VUE on the graphics monitor to release the lock. The test stops if the Screen Saver times out,

it runs again once the Screen is acti-

vated.

WARNING: Do not run this exerciser with any other operation.

(Type ‘R’ for Ready, Type ‘S’ for Skip) [R] >>

When~ou seethepromptshown above,typer R~URN

Verification of

“A

●

(2/0/1.5.0) complete. Result status – (Success).

(2/0/1.6.0) complete. Result status – (Success).

(CPU) complete. Result status – (Success). (FPU) complete. Result status – (Success). (2/0/2) complete. Result status – (Success). (0/0/0) complete. Result status – (Success).

Typing RETURNat this point returnsthe CSTM> prompt. Nowtypethefollow-

ing:

Ifanytestsfail, further diagnosis isnecessary.

❑ 0 ❑ 0

4-~()

Troubleshooting

Field Replaceable Units 5

This chapter provides a list of the Field replaceable units (FRUS) and illustrations for the FRU removal and replacement.

The tools required for FRU removal and replacement areas follows:

#1 Phillips screwdriver with 100–mm (4–in.) blade

Light–duty, flat –tipped screwdriverwith 150–mm (6–in.) blade

Needlenose pliers

WARNING:

NOTICE: To maintain FCC/EMI compliance, verify

For each of the removal procedures in this chapter. you must shut down the operating system,power off the system.and unplug the power cord from the wall.

that all covers are replaced and that all

screws are properly seated.

Field Replaceable Units 5-1

Table 5– 1 listsall the FRUS for the Model 735.

Table5-1. FRU List

EXCHANGE PARTS Part Number

Part Description

A2095 –69510

Model 735 Processor Board

A2095 –69033

Core 1/0 Board

A2084-69001

525–MB Single–Ended SCSI Disk Drive

A2084-69002

1.O–GB Single–Ended SCSI Disk Drive

A1094–69O12

420–MB Single–Ended SCSI Disk Drive

A1094–69OH

21O–MB Single–Ended SCSI Disk Drive

A2095 –69001

1.O–GB Fast/Wide SCSI Disk Drive

A1094–69521

8–MB SIMM Card A2512-69001 16–MB SIMM Card A2517-69001 32–MB SIMM Card A1094–69531

EISA Interface Card 25525–69001

EISA SCSI Fast, Differential Controller 25567–69(J)1

EISA LAN Adapter 25560–69001”

EISA HP–IB Adapter A1094–69OO7

Floppy Drive (1.44 MB) A1659–69001

CRX Color Graphics Controller A1436–69571 CRX– 24 Color Graphics Controller A1924–69001 GRX Grayscale Graphics Controller A2094-69001

19–in. Color Monitor (A2094A-SONY) N. Hem. A1097–69OO3

19–in. Color Monitor (A1097A.C–Hitachi) N. Hem. A1097–69OO4

19–in. Color Monitor (A1097B.D–Hitachi) S.Hem. A2088 –69001

19–in. Grayscale Monitor @2088A) NON–EXCHANGE

PARTS Part Number Part Description

AM54-69571

CRX– 242 Color Graphics Daughter Card A2095-66584

LAN AUI Slider Module

A2095-6~586

ThinLAN BNC Slider Module

A2095 –66580

FDDI LAN Slider Module

A2095-62016

Fast.Wide SCSI Cable (Internal)

(Continued)

5-Z

Field Replaceable Units

Table 5–1. FRUList (Cont.)

NON-EXCHANGE PARTS

Part Number Part Description A1094–6OO1O Single–Ended SCSI Disk Tray A2095-00016 Fast/Wide SCSI Disk Tray A1658–62018 Fast/Wide SCSI Cable (External) A1658–62024

SCSI Terminator for Fast/Wide

A1094–616O4

Single–Ended SCSI Cable (Internal) A1094–616O6 SCSI Floppy Extender Cable (Internal) A1094–616O1 Single–Ended SCSI Cable (External) A1094–616O5 SCSI Device TrayPower Cable 1420–0314

Calendar Battery 1252–3932 SCSI Terminator for Single–Ended 2110–0520 LAN AUI Fuse A2095 –84002 Model 735 Front Label A1094–6OOO1 Chassis Assembly (Less plastic covers) 5041–2452 Plastic Top Cover A1094–6OOO3 Bezel for Floppy Drive A1094–6OOO2 Blank Bezel 0950–2081 Power Supply A1094–665OO Backplane Assembly A1094–62O22 Deskside Pedestal 5061–6572 Large Cooling Fan 5061–6573 Small Cooling Fan A1094–6654O LED Display Card A1094–61O62 LED Cable A1094–66541 Switch Card A1094–616O3 Backplane Cable 2090–0315 19–in. Color Monitor (A2094B) S. Hem. C1429B #Axx Keyboard, PC–style (must supply localized option) 46021B #Axx

Keyboard, HP–UX (must supply localized option) 46060–60202 Mouse

For service information and part numbers for the CRX– 482 graphics option, see

lIPA2091A Graphics Processor CE Handbook (A2091 –90039).

Field Replaceable Units 5-3

Figure 5– 1 through Figure 5–

15 illustrate how to remove the individual FRUS.

Observe the notices and prerequisites for removing each FRU. Replacement is the reverse of removal, unless noted.

Pedestal Feet

Figure.5–1. Removing PedestalFeet

5-4

Field Replaceable Units

Top Cover

Before removing the top cover. remove the pedestal feet (if installed).

IF’e-“

Figure5–2. Removing Top Cover Screws

Field Replaceable Units 5-5

-,,’

Ii’

6?’

r’

Figure5–3. Lifiing Top Cover

5-6

Field Replaceable Units

Power Supply

Before removing the power supply remove the EISA card adapter assembly.

Figure5–4. Removing the Power Supply

Field Replaceable Units 5-7

Backplane/Fan Assembly

Before removing the backplane/fan assembly, perform the following steps:

. Remove the pedestal feet. . Remove the top cover.

● Remove the power supply.

● Remove the graphics card.

. Remove the core 1/0 card. . Remove the processor cad.

Figure 5–5. Backplane/FanRemoval

5-8

Field Replaceable Units

f R?

Larqe

Figure5– 6.Removing the Fans and Backplane AssenzbZy

Field Replaceable Units 5-9

. .

Disk Drives

Before removing the disk drives disconnect external SCSI cable.

C@”

Figure5– 7. Removing theFirstDisk Drive

5-1o

Field Replaceable Units

NT’

Figure5–8. Mounting the Disk DriveAssembly on the Disk Tray

SCSI Cable Connector

ector

Figure 5–9. Connecting Cables to the Disk

Field Replaceable Units

5-11

Core 1/0 and Processor Board

Before removing the Core 1/0 and Processor Boards, disconnect all internaland external cables.

/’-1..

and Bulkhead

Figure 5– 10. Removing the Core 1/0 andProcessor Boards

5-12

Field Replaceable Units

SCSI Speed

Jum~ers

Figure 5– 11.Component Locations

System EEPROM

When replacing a processor board, remove the EEPROM from the failed proces-

sor board and install it in the new/exchange processor board, as shown in Figure 5– 11. Remove the EEPROM from the new processor and place it into the de~ectiveprocessor. (This is required for the board test/repair process.)

NOTICE:

CAUTION:

The EEPROM on the processor board stores the 1/0 configuration information. To retain this information

when you replace a processor board. move the origi-

nal EEPROM to the new processor board.

Use an anti– static strap to prevent electrostatic dam-

age to the EEPROM. Electrostatic damage can destroy the EEPROM or erase configuration informat-

ion from the EEPROM.

Field Replaceable Units

5–13

Memory

Before removing the memory, perform the following steps:

. Remove the Core 1/0 Board. . Remove the Processor Board.

Figure 5– 12. Removing Mer.no~Boards

5-14

Field Replaceable Units

. The Model 735 processor board has 16—MB main memory resident (unre-

movable). Therefore. the upgraded systemwill have 16 MB more main

memory than the original system. . The SIMMS must be installed as pairs (two cards of the same capacity). . The Model 735 has sixpairs of slots (numbered 1through 6). . The slot pairs on the Model 735 processor board are arranged in two connec-

tor blocks, labeled H(igh) and L(ow). The pair numbering starts in the middle

of the board, one in each connector block.

● You load the boards left to right when the board is positioned as shown in

Chapter 3. Startwith the highest number H slot that will be occupied when

installingthe memory cards in the new processor board (if you are installing

four pan-sof cards, slot 4H is the highest number H slot). You must then fill

the lower number slots in the H block. You then fill the lower numbers in

the L block, working toward the highest number L slot that will be filled. . If you later need to add more SIMM cards, you will need to remove the cards

already installed in the H block, and startinstalling the cards at the highest

number slot to be used. The cards already installed in the L block may re-

main installed; just add the new cards to the higher numbered slots. Be sure

that the SIMMS remain paired properly (two cards of the same capacity oc-

cupying the salineslot number in the H and L blocks) when you add new

cards.

Field Replaceable Units 5–15

Calendar Battery

Before removing the calendar battery. remove the Core 1/0 Board.

CAUTION:

Discard battery according to manufacturer’s instructions.

Fibg.we5– 13. Removing the Calendar Battery

5-16

Field Replaceable Units

. .

LAN Slider Module

Before removing the LAN slider module, remove the Core 1/0 Board.

Fi&qre5– 14. LAN SliderModule Removal

Field Replaceable Units

5-17

Graphics Board

Before removing the Graphics Board, disconnect cables.

5-18

Field Replaceable Units

‘,, .

Front Control Panel

Before removing the front control panel, perform the following steps:

. Remove the pedestal feet. . Remove the top cover.

. Remove the disktray.

Figure5– 15. Removing the FrontControl Panel

❑ 0 ❑ 0

Field Replaceable Units

5-19

Diagrams

Figure 6– 1 shows the system block diagram.

Diagrams 6-1

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..........

...........

..........

...........

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Video z Graphics

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..... ...... ............. ...

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..... ...... ............. ...

...... .

.............. ....... .....

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...... ... ................... ..... . ............

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Figure6– 1. System UnitFunctional Block Diagram

❑ lcl ❑ ID

6–2

Diagrams

. .

Reference 7

This chapter provides part numbers and titles to documents which can be used for reference.

Installation Manual

A2095-90000 HP Apollo 9000 Series 700 Model 735

Hardware Installation Guide

Service Manuals

A2095 –90002” A2091 –90039

09704–90041 B2355 – 9003

5960–1511

Reference

A2095 –90001 A2512-60000

A2563 –90000 A1984–90001 A2665 –90000

HP Apollo 9000 Series 700 Model 735

Customer Eng. Service Handbook HP A2091A Graphics Processor CE Handbook Precision Architecture RISC: HP APO11O9000 Series 700

Diagnostic Manual

SystemAdministrator’s TaskManual HP Apollo 9000 Series 700 Servicing Hewlett–Packard Workstation Monitors

Manuals

HP Apollo 9000 Series 700 Model 735 Owner’s Guide Installing Additional Memory in the lIP Apollo 9000 Series 700

Model 735 SCSI Disk Drive Installation Guide SCSI Floppy Disk Drive Installation Guide FDDI Upgrade Instructions

❑ a ❑ o

Reference 7– 1

Service Notes

Place service notes here.

❑ o ❑ 0

ServiceNotes 8-1

block diagram, 6–2

boot admin mode, 4– 13 boot command notations, 4– 15 boot failure, 4– 12 boot paths, 4– 15 boot ROM diagnostics, 4– 1

calendar battery removal, 5– 16 configuration

FRU, 3– 1 mass storage, 3– 1 memory, 3– 12

connectors

monitor, 1– 13 system unit, 1–7

ac, 1–7 audio, 1– 10

graphics, 1– 12

HP–HIL, 1–8 network, 1–8 parallel, 1–8 RS–232, 1–9 serial, 1–9

Controls

monitor, 1– 13 system unit, 1–3

CPU components locations,

5–13

CPU removal, 5– 12

diagnostics, 4– 1

boot ROM, 4–1

diagrams, block diagram, 6–2

documentation, reference, 7– 1

EEPROM, data storage, 5– 13 environmental specifications,

2–1

fan removal, 5–9 first disk removal, 5– 10 front control panel removal,

5–19 FRU configuration, 3– 1 FRU parts list, 5–2 FRU removal

calendar battery, 5 – 16 CPU, 5–12 fan, 5–9 first disk, 5– 10 front control panel, 5– 19 memory, 5– 14 pedestal feet, 5–4

power supply, 5–7

Index– 1

top cover, 5–5

network, connector, 1–8

installing memory cards, 3– 13 ISL commands, 4– 17 ISL diagnostics, 4– 18 ISL environment, 4– 15

jumpers, SCSI ID

HP Winchester drive, 3–8,

3–lo

Micropolis drive, 3–9

Quantum drive, 3–6

Seagate drive, 3–7

LED error codes, 4–2 LEDs, 4–2

system unit, 1–5

mass storage configuration, 3– 1 memory configuration, 3– 12 memory removal, 5– 14 monitor

connectors, 1– 13 controls, 1– 13

part numbers, 5–2 pedestal feet removal, 5–4 power supply removal, 5–7 preventive maintenance, 2–2

reference documentation, 7– 1 regulatory requirements, 2–2 RS–232

connector, 1–9

pinout, 1–9

SCSI devices

default IDs, 3–2 terminators, 3– 1

SCSI IDs, 3–2

jumpers

floppy drive, 3– 11 HP Winchester drive, 3–4,

3–5,3–8,3–10 Micropolis drive, 3–9 Quantum drive, 3–3, 3–6 Seagate drive, 3–7

serial

connector, 1–9

pinout, 1–9 service notes, 8– 1 specifications, environmental,

2–1

Index–2

stable storage, 4– 14 toubleshooting, boot faliure, SupportWave diagnostics, 4– 19

4–12 -

troubleshooting, 4– 1

ISL commands, 4– 17

terminators, 3– 1 top cover removal, 5–5

ISL diagnostics, 4– 18

ISL environment, 4– 15 LED codes, 4–2’ SupportWave diagnostics,

4–19

❑ 0 ❑ 0

Index–3

Documents for this printer should have 1/4” margins on all sides. The following items are outside the printable region and may cause the printer to print the

Rule(s) on page O of -job. Character(s) on Character(s) on page 86 of job.

page incorrectly:

page 84 of job.

HP Model 735, Model 735cL, Apollo 9000 735 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual