The HP ProLiant ML350p Gen8 Server series is the latest generation of the best-selling ProLiant ML servers delivering best-in-class
performance, availability and maximum expandability for enterprise data centers, remote branch offices and growing businesses.
Incorporating key HP technologies from the HP ProActive Insight architecture, the ML350p Gen8 provides innovations in memory,
server management, firmware management and server storage. It combines these innovations with the latest Intel® Xeon® processors
for a system with unsurpassed flexibility and performance.
Front View:
1.
Half height SATA DVD ROM or DVD RW optical drive
2.
Two (2) removable media bays
3.
Systems Insight Display (rack and CTO models only)
Technology, with 8, 7, 6, 5, 4, 3, 2 or 1 core(s) active.
NOTE:
the quantity and type of DIMMs installed.
NOTE:
NOTE:
Product Line (E3, E5, E7); 2600x, 2 = number of CPUs in a Node, 6 is socket/segment designation, 00 =
Processor SKU, and x = L for low power SKUs.
HP ProLiant ML350p Generation 8 (Gen8)
HT indicates that the processor model supports Intel® Hyper-Threading Technology.
Turbo indicates the maximum potential frequency increment when using Intel® Turbo Boost
DDR3 speed is the maximum memory speed of the processor. Actual memory speed may depend on
Up to 2 processors supported. Mixing different processor models is not supported.
For the Intel® C600 Chipset E5-2600 Series, the letter preceding the model number indicates the
Cache Memory
One of the following
depending on Model
30MB (1 x 30MB) Level 3
NOTE:
For Twelve-core processors.
25MB (1 x 25MB) Level 3
NOTE:
For Ten-core processors.
20MB (1 x 20MB) Level 3
NOTE:
For Eight-core processors.
15MB (1 x 15MB) Level 3
NOTE:
For Six-core processors.
10MB (1 x 10MB) Level 3
NOTE:
For Quad-core processors.
5MB (1 x 5MB) Level 3
NOTE:
For Dual-Core processors.
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QuickSpecs
Standard Features
HP ProLiant ML350p Generation 8 (Gen8)
Chipset
Upgradeability
Intel® C600 Chipset
Intel® E5-2600 Processor Family
Intel® E5-2600v2 Processor Family
NOTE:
For more information regarding Intel® chipsets, please see the following URL:
http://www.intel.com/products/server/chipsets/
Upgradeable to two processors
NOTE:
Total 4, 8, 12 ,16, 20 or 24 cores
NOTE: Processor upgrade available from Intel® Xeon® Processors E5-2600 to E5-2600 v2. Please contact
HP Technology Sales (
Customer Advisory:
Xeon Processor E5-2600 to an Intel Xeon Processor E5-2600 v2
upgrading. An explanation of requirements and limitations are provided.
NOTE:
Customers who use ML350p Gen8 sandy bridge processors need to purchase Heatsink lever
upgrade kit 749245-B21 when plan to upgrade to Ivy bridge processor
Up to 24 DIMM slots available for higher memory capacity
Up to 24 SFF Hard Drive Bays; Or 18 LFF Hard Drive Bays
8 PCIe 3.0 and 1 PCIe 2.0 I/O slots for additional communications and storage expansion
Redundant Power Supply and Redundant Fans
Optical Drive Bay (up to 3)
http://www.hp.com/support
ProLiant Servers-Instructions for Upgrading an HP ProLiant Gen8 Server from an Intel
.
), your local HP Re-seller, or reference the following
, regarding critical details before
On System Management
Chipset
Memory Protection
HP iLO (Firmware: HP iLO4)
NOTE:
For more information, visit:
Advanced ECC
Online Spare
Lock-step mode
http://www.hp.com/go/ilo
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QuickSpecs
Standard Features
HP ProLiant ML350p Generation 8 (Gen8)
Memory
Type
DIMM Slots Available
Maximum Capacity
(LRIDMM)
Maximum Capacity
(RDIMM)
Maximum Capacity
(UDIMM)
NOTE:
HP memory from previous generation servers are not qualified or warranted with this HP ProLiant
Server. HP SmartMemory is required to realize the memory performance improvements and enhanced
functionality listed in this document for Gen8. For additional information, please see the HP SmartMemory
QuickSpecs at:
NOTE:
LRDIMM, RDIMM and UDIMMs are all distinct memory technologies and cannot be mixed within a
server. The majority of ProLiant Gen8 servers support RDIMM, UDIMM and LRDIMM.
NOTE:
If only one processor is installed, only 12 DIMM slots are available. When populating with two
processors 24 DIMM slots are available. For maximum speed on some memory options on 16 DIMM slots
may be populated.
NOTE:
Depending on the memory configuration and processor model, the memory speed may run at
1866MHz, 1600MHz, 1333MHz, or 1066MHz. Please see Memory Population Table or the Online Memory
Configuration Tool at:
HP SmartMemory
DDR3 Load Reduced (LRDIMM), Registered (RDIMM) or Unbuffered (UDIMM)
24
768GB (24 x 32GB LRDIMM @1866MHz)
384GB (24x 16GB RDIMM @1866MHz)
128GB (16 x 8GB UDIMM @1866MHz)
www.hp.com/go/ddr3memory-configurator
.
Network Controller
Expansion Slots
HP 1Gb Ethernet 4-port 331i Adapter
Expansion
Slot #
9
8
7
6
5
4
Technology
PCIe 3.0
PCIe 3.0
PCIe 3.0
PCIe 3.0
PCIe 2.0
PCIe 3.0
Bus Width
Connector
Width
x4x8
x16x16
x4x8
x16x16
x4x8
x4x8
Bus Number
32
32
32
32
0
0
Form Factor
Full
Length/Full
Height
Full
Length/Full
Height
Full
Length/Full
Height
Full
Length/Full
Height
Half
Length/Full
Height
Full
Length/Full
Height
Notes
For processor
2
For processor
2
For processor
2
For processor
2
For processor
2
For processor
1
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Page 5
QuickSpecs
Standard Features
HP ProLiant ML350p Generation 8 (Gen8)
HP Server ROM
3
2
1
NOTE:
Bus number - Default bus assignment (in decimal). Inserting cards with PCI bridges may alter the
actual bus assignment number.
NOTE:
Nine total expansion slots. Three PCIe 3.0 x16 (x16 speed); One PCIe 3.0 x16 (x8 speed); Four PCIe
3.0 x8 (x4 speed); One PCIe 2.0 x8 (x4 speed).
HP ROM (Read Only Memory) is now digitally signed using HP's Corporate Signing Service. This signature is
verified before the flash process starts, reducing accidental programming and preventing malicious efforts
to corrupt system ROM.
HP ROM provides for essential initialization and validation of hardware components before control is
passed to the customer-installed operating system. The ROM also provides the capability of booting from
various fixed media (HDD, CD-ROM) and removable media (USB), to continue operation to the operating
system.
PCIe 3.0
PCIe 3.0
PCIe 3.0
x16x16
x4x8
x8
x16
0
0
0
Full
Length/Full
Height
Full
Length/Full
Height
Full
Length/Full
Height
For processor
1
For processor
1
For processor
1
Storage Controller
One of the following
depending on model
HP ROM performs very early configuration of the video controller, to allow monitoring of initialization
progress via an attached monitor. If configuration or hardware errors are discovered during this early
phase of hardware initialization, suitable messages are now displayed on the connected monitor.
Additionally, these configuration or hardware errors are logged to the Integrated Management Log (IML) to
assist in diagnosis.
HP's ProLiant ROM is used to configure the following:
Processor and chipset status registers
System memory, memory map, and memory initialization
System hardware configuration (Integrated PCI devices and optional PCIe cards).
Customer-specific BIOS configuration (using the HP ROM-Based Setup Utility (RBSU).
NOTE:
For further information, please refer to HP's RBSU (ROM based setup utility) user guide:
www.hp.com/support/rbsu
Entry Models
Base Models
Performance Models
.
HP Smart Array P420i/Zero Memory Controller
HP Smart Array P420i/512M FBWC Controller (RAID 0/1/1+0/5/5+0/6/6+0)
NOTE:
The SA-P420i/512M FBWC is standard on tower model and SA-
P420i/1G FBWC is standard on rack model.
HP Smart Array P420i/1G FBWC Controller (RAID 0/1/1+0/5/5+0/6/6+0)
HP Smart Array P420i/2G FBWC Controller (RAID 0/1/1+0/5/5+0/6/6+0)
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QuickSpecs
Standard Features
HP ProLiant ML350p Generation 8 (Gen8)
Internal Storage Devices
Maximum Internal
Storage
One of the following
depending on model
Optical Drives
One of the following
depending on model
Hard Drives
Hard Drive Bays
One of the following
depending on model
Hot Plug LFF SAS
Hot Plug LFF SATA
Hot Plug SFF SAS
Hot Plug SFF SATA
Hot Plug SFF SATA SSD
Hot Plug SFF SAS SSD
Hot Plug LFF SATA SSD
HP Half-Height SATA DVD-ROM Optical Drive
NOTE:
DVD ROM is standard in entry and base tower models.
HP Half Height SATA DVD-RW Optical Drive
NOTE:
DVD-RW is standard in performance tower and all rack models.
None ship standard
(6) Hot plug LFF SAS/SATA HDD bays; upgradable to (18)
(8) Hot plug SFF SAS/SATA HDD bays; upgradable to (24)
NOTE:
All Pre-configured Models come populated with some hard drive blanks
installed. Should the customer need additional hard drive blanks, they can
order more using either P/N 666987-B21: HP SFF Gen8 Hard Drive Blank Kit or
P/N 666986-B21: HP LFF Gen8 Hard Drive Blank Kit. These part numbers for
single HDD blanks below are also provided should the customer require
replacement HDD blanks for their server.
72TB
72TB
28.8TB
24TB
9.6TB
19.2TB
7.2TB
18 x 4TB
18 x 4TB
24 x 1.2TB
24 x 1TB
24 x 400GB
24 x 800GB
18 x 400GB
Interfaces
Serial
Video
Network RJ-45 (Ethernet)
HP iLO Remote
Management Network Port
SD slot
USB
1
1 (rear)
5 (1 dedicated for HP Integrated Lights-Out)
1 Gb Dedicated
1 (internal)
NOTE:
The SD slot is not a hot-pluggable device. Customers should not
attempt to plug an SD card into the SD slot while the server is powered.
10 (4 front, 4 rear, 2 internal)
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QuickSpecs
Standard Features
HP ProLiant ML350p Generation 8 (Gen8)
Industry Standard
Compliance
Server Power Cords
Power Specifications
ACPI 2.0b Compliant
PCIe 3.0 Compliant
PXE Support
WOL Support
Novell Certified
IPMI 2.0, SMASH CLP, DCMI 1.0 compliant
Microsoft® Logo certifications
USB 2.0 Support
SMBIOS 2.7.1
ProLiant ML servers in a rack-mount configuration no longer ship standard with NEMA power cords that
allow connection to 110V US wall outlets in a home or office. These servers are primarily connected to
PDU's in data center racks so they now ship standard with only a PDU power cord (416151-B21). If a user
wishes to power a ProLiant ML rack-mount server using a 110V receptacle (NEMA-15), the NEMA power
cord must be ordered separately. The 12' cord (AF556A) or 6' cord (187335-001) can be purchased online
at HP.COM. In a tower configuration, the servers ship standard with a 6' NEMA power cord. If customers
require a power cord, they can check the power cord matrix for the appropriate sku. Please see the
following power cord matrix:
To review typical system power ratings use the HP Power Advisor which is available via the online tool
located at URL:
www.hp.com/go/proliant-energy-efficient
http://www.hp.com/go/powercordmatrix
or
www.hp.com/go/hppoweradvisor
.
.
Common Slot Power
Supplies
NOTE:
Power Specification and Technical Content for supported power supplies can be found at:
NOTE: Mixing of power supplies in the same server is not supported. All power supplies inside a server
must be exactly the same model. Mixing Gold, Platinum, and Platinum Plus certified power supplies is not
supported.
HP's Common Slot (CS) power supplies allow for commonality of power supplies across a wide range of
ProLiant and Integrity servers, as well as HP Storage solutions, and are designed to provide the highest
power supply efficiency without degrading system performance. HP CS power supplies are tested by the
Electric Power Research Institute (EPRI) and certified through the ECOS 80 Plus power supply program. HP
CS power supply options provide efficiency ratings of up to 94% (80 Plus Platinum) and are available in
three power output options – 460W, 750W, and 1200W - allowing the customer to "right-size" a power
supply for their specific server configuration. All HP Common Slot power sources are UL, CE Mark
Compliant, hot-plug and support redundant configurations.
NOTE:
Mixing of power supplies in the same server is not supported. All power supplies must be of the
same output and efficiency rating. If non-matched power supplies are inserted you will get errors and
operation will fail.
HP CS Platinum power supplies are required when enabling HP's Intelligent Power Discovery (IPD) solution.
IPD is the first technology to create an automated, energy-aware network between IT systems and
facilities. This allows your company to reclaim millions of dollars in wasted power capacity and downtime
costs across data centers. For more information on HP's IPD solution, go to
www.hp.com/go/ipd
.
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QuickSpecs
Standard Features
It is highly recommended that you use the HP Power Advisor in defining the "Right-Size" power supply for
your needs. HP Power Advisor can be accessed at:
NOTE:
consumers in an effort to bring energy efficient technology solutions to the marketplace. 80 Plus
independently tests power supply efficiency and publicly posts the results on 80Plus.org.
Redundant Power: Optional (1 + 1 redundant) power supplies can be purchased through power supply
option kits (see Power Supplies for part numbers).
The 80 PLUS program is a unique forum that unites electric utilities, the computer industry, and
Power Specification and Technical Content for supported power supplies can be found at:
.
System Fans
One of the following
depending on Model
Operating Systems and
Virtualization Software
Support for ProLiant
Servers
Graphics
(4) hot plug, redundant fans plus louvers
Fan Redundancy is standard in performance model. Four fans, PCIe baffles plus fan louvers are required
for fan redundancy.
(3) hot plug, non-redundant fans
For fan redundancy in entry and base models, the HP Hot Plug Redundant Fan Kit (659486-B21) must be
purchased. HP Hot Plug Redundant Fan Kit includes 4th fan, PCIe baffles and fan louvers.
Microsoft Windows Server
Canonical Ubuntu
Red Hat Enterprise Linux (RHEL)
SUSE Linux Enterprise Server (SLES)
Solaris
VMware
Citrix XenServer
NOTE:
For more information on HP's Certified and Supported ProLiant Servers for OS and Virtualization
Software and latest listing of software drivers available for your server, please visit our Support Matrix at:
16 MB Flash
256 MB DDR 3 with ECC (112 MB after ECC and video)
Tower or Rack (5U)
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QuickSpecs
Standard Features
HP ProLiant ML350p Generation 8 (Gen8)
On System Management
HP iLO Management
Engine
HP iLO Management Engine is a comprehensive set of embedded management
features supporting the complete lifecycle of the server, from initial
deployment, through ongoing management, to service alerting and remote
support. HP iLO Management Engine comes standard on all HP ProLiant Gen8
servers. The HP iLO Management Engine portfolio includes:
HP iLO
: The HP iLO (Integrated Lights-Out) management processor is
the core foundation for the HP iLO Management Engine
HP Agentless Management
and alerting capability without OS agents, that starts working the
moment a power cord and an Ethernet cable are connected.
HP Active Health System
increased stability and shorter downtimes; 100% configuration history;
Health and service alerts and easy export and upload to Service and
Support.
HP Intelligent Provisioning
single server without any separate media. No more SmartStart CDs or
Smart Update Firmware DVD are needed.
To start Intelligent Provisioning:
Press the F10 key during the ProLiant Gen8 server boot
process (also known as power on self-test or POST).
Please go to the Intelligent Provisioning website at:
www.hp.com/go/intelligentprovisioning
information and to view usage videos.
Use the Service Pack for ProLiant (SPP) at:
www.hp.com/go/spp
updates.
HP iLO Mobile App
your server anytime from anywhere from select smartphones and
mobile devices. For additional information please visit:
www.hp.com/go/ilo/mobileapp
: Enables the ability to access, deploy, and manage
: Provides built in server health monitoring
: Always on, continuous monitoring for
: Lets customers provision and configure a
for additional
to get firmware and software
NOTE:
For more information, visit:
Management Engine technologies whitepaper
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http://www.hp.com/go/ilo
or HP iLO
Page 10
QuickSpecs
Standard Features
HP ProLiant ML350p Generation 8 (Gen8)
HP Insight Management
HP Service Pack for
ProLiant (SPP)
HP Service Pack for ProLiant (SPP) and HP Smart Update Manager (HP SUM)
provide a comprehensive approach to firmware and system software
maintenance. Together they provide better operating stability and ensure
maximum uptime. The SPP will be updated at a predictable cadence, typically
coinciding with new HP server hardware launches. By enabling firmware to be
updated online and integrating firmware and system software updates in one
operation, HP SUM and the SPP offer faster updates of individual servers and
dramatically faster updates of entire BladeSystem enclosures. Further
improving system uptime and stability is the fact that HP provides 12 months
of support for each Service Pack for ProLiant release.
The user experience around HP SUM and the SPP has been improved in several
ways, starting with the web download. A single web page provides access to a
single download containing both the latest version of HP SUM and the latest
SPP. Optional smaller subsets with only specific types of servers or specific
operating systems are offered to save on download time. The HP SUM
application provides a straightforward, intuitive user interface that guides the
user through the steps of discovery, analyses and update, providing
comprehensive information on available updates, criticality and
interdependencies. This information is also available in reports. By providing
the option of multiple local or shared repositories which can be easily updated
from hp.com, HP SUM provides the tools to optimize stability and consistency
throughout the company. While HP SUM and the SPP recommend the
combinations of firmware and system software that HP has found to be the
best practice, the application gives customers the flexibility to set their own
specific baseline.
HP StoreVirtual VSA
The Service Pack for ProLiant has been rigorously tested with specific
attention for interaction between firmware, drivers and agents both within the
server as well as in interaction with the BladeSystem enclosure components
(Onboard Administrator and Virtual Connect). This testing ensures the highest
quality as well as providing the input for HP SUM to deploy updates taking into
account all interdepencies, when determining the correct updates and order of
update deployment.
NOTE:
The Service Pack for ProLiant (which includes HP SUM) can be
downloaded from
found:
HP StoreVirtual VSA allows you to create fully featured shared storage on a VMware vSphere or Microsoft
Hyper-V virtualized server. This server model starting November 2013, includes a limited license for HP
StoreVirtual VSA software with 1TB of capacity. To download the license key and StoreVirtual VSA
software, visit:
NOTE:
You will need your server serial number in order to complete the registration form. Fully functional,
capacity-based licenses are available in 4TB, 10TB, and 50TB sizes. For more information and access to the
60-day free trial, visit:
www.hp.com/go/unlockVSA
www.hp.com/go/tryVSA
www.hp.com/go/spp/download
.
. More information can be
and
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QuickSpecs
Standard Features
HP ProLiant ML350p Generation 8 (Gen8)
Security
Warranty
Power-on password
Setup password
Serial interface control
Power switch security
Administrator's password
This product is covered by a global limited warranty and supported by HP Services and a worldwide
network of HP Authorized Channel Partners resellers. Hardware diagnostic support and repair is available
for three years from date of purchase. Support for software and initial setup is available for 90 days from
date of purchase. Enhancements to warranty services are available through HP Care Pack services or
customized service agreements. Hard drives have either a one year or three year warranty; refer to the
specific hard drive QuickSpecs for details.
NOTE:
Server Warranty includes 3-Year Parts, 3-Year Labor, 3-Year Onsite support with next business day
response. Warranty repairs may be accomplished through the use of Customer Self Repair (CSR) parts.
These parts fall into two categories: 1) Mandatory CSR parts are designed for easy replacement. A travel
and labor charge will result when customers decline to replace a Mandatory CSR part; 2) Optional CSR
parts are also designed for easy replacement but may involve added complexity. Customers may choose
to have HP replace Optional CSR parts at no charge. Additional information regarding worldwide limited
warranty and technical support is available at:
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QuickSpecs
Optional Features
HP ProLiant ML350p Generation 8 (Gen8)
HP Insight Management
HP Insight Control
HP iLO Advanced
HP Matrix Operating
Environment
HP Insight Control, a product option, delivers essential infrastructure
management that can help save time and money by making it easy to deploy,
migrate, monitor, remote control, and optimize your IT infrastructure through
a single, simple management console. HP Insight Control also supports
Location and Power Discovery Services to automate many configuration, asset
tracking, and power management tasks to speed implementation and prevent
downtime. For more information, see
HP Insight Control includes one year of 24 x 7 HP Software Technical Support
and Update Service ensuring rapid access to HP support staff and proactive
delivery of software updates. For more information about this service, see:
http://www.hp.com/services/insight
HP Integrated Lights-Out Advanced License a product option, providing smart
remote server management without compromise. iLO Advanced unlocks the
full set of remote administration functionality for all HP ProLiant servers by
activating the full Virtual Keyboard Video and Mouse remote console, multiuser collaboration, console record and replay, GUI-based and scripted virtual
media and virtual folders, and enhanced security and power management
functionality. For more information, see:
The HP Matrix Operating Environment (Matrix OE) for ProLiant and Integrity
servers is an integrated command center that helps you instantly adjust to
dynamic business demands. This advanced infrastructure management
software lets you reduce the cost of common data center tasks by up to 40
percent while keeping pace with your changing business.
http://www.hp.com/go/insightcontrol
.
http://www.hp.com/go/iloadvance
.
High Performance
Clusters
HP Cluster Platforms
HP HPC Interconnects
The HP Matrix OE includes the automated provisioning, optimization, and
recovery management capabilities for HP CloudSystem Matrix, the ideal
platform for private cloud and Infrastructure as a Service (IaaS).
NOTE:
For more information, visit:
HP Cluster Platforms are specifically engineered, factory-integrated largescale ProLiant clusters optimized for High Performance Computing, with a
choice of servers, networks and software. Operating system options include
specially priced offerings for Red Hat Enterprise Linux and SUSE Linux
Enterprise Server, as well as Microsoft Windows HPC Server. A Cluster
Platform Configurator simplifies ordering.
High Performance Computing (HPC) interconnect technologies are available
for this server as part of the HP Cluster Platform portfolio. These high-speed
InfiniBand and Gigabit interconnects are fully supported by HP when
integrated within an HP cluster. Flexible, validated solutions can be defined
with the help of configuration tools.
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QuickSpecs
Optional Features
HP ProLiant ML350p Generation 8 (Gen8)
Storage Software
HP Insight Cluster
Management Utility
Whether you need to solve a specific data protection, archiving, or storage command and control
challenge, or deliver on strategic consolidation, compliance, or continuity initiatives, look no further than
HP storage software. Our storage software helps you reduce costs, simplify storage infrastructure,
protect vital assets and respond faster to business opportunities.
Storage software that gets the job done:
Data Protection and Recovery Software
Whether you're a large enterprise or a smaller business, HP data protection and recovery software
will cost-effectively protect you against disaster and ensure business continuity.
Data Archive and Migration Software
HP's storage software enables you to comply with data retention and retrieval requirements,
improve application performance, and reduce costs by efficiently migrating infrequently accessed
or less valuable data to lower cost storage.
Storage Resource Management Software (SRM)
HP's storage resource management software reduces operational costs and provides the command
and control foundation you need to efficiently manage and visualize your physical and virtual
environments.
Data Replication Software
HP offers array-based and host-based replication software for use in disaster recovery, testing,
application development and reporting.
Storage Device Management Software
Maximize your investment in HP storage and networking with software that enables hardware-
specific configuration, performance tuning and connectivity management.
HP StoreVirtual VSA
With HP StoreVirtual VSA you can use the power of virtualization to turn a set of heterogeneous and
disconnected physical disk drives in your servers and storage devices into a single pool of logical
storage capacity.
HP Insight Cluster Management Utility (CMU) is an HP-licensed and HPsupported suite of tools that are used for lifecycle management of hyperscale
clusters of Linux ProLiant systems. CMU includes software for the centralized
provisioning, management and monitoring of nodes. CMU makes the
administration of clusters user friendly, efficient, and effective.
http://www.hp.com/go/cmu
HP Insight Online
NOTE:
For more information available Storage Software including QuickSpecs, please see:
www.hp.com/go/storage/software
HP Insight Online is a new addition to the HP Support Center for one stop, secure access to product and HP
support information personalized to your IT environment. Insight Online can automatically display devices
remotely monitored by HP Insight Remote Support. With Insight Online's easy navigation you can
efficiently track your IT support contracts and device status from anywhere and at any time.
www.hp.com/go/insightonline
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.
Page 14
QuickSpecs
Optional Features
HP ProLiant ML350p Generation 8 (Gen8)
HP Proactive Insight
experience
Factory Express Portfolio
for Servers and Storage
HP Simple Configurator
Prevent problems with innovative, automated monitoring tools and proactive services. The HP Proactive
Insight experience consists of using Insight Online, Insight Remote Support, and Proactive Care Support
Service as one integrated solution. The Proactive Insight experience provides you with expert advice and
personalized, cloud-based automated IT support, helping to prevent unplanned down time and solve
problems quickly. For more information, visit:
HP Factory Express offers configuration, customization, integration and deployment services for HP
servers and storage products. Customers can choose how their factory solutions are built, tested,
integrated, shipped and deployed.
Factory Express offers service packages for simple configuration, racking, installation, complex
configuration and design services as well as individual factory services, such as image loading, asset
tagging, and custom packaging. HP products supported through Factory Express include a wide array of
servers and storage: HP Integrity, HP ProLiant, HP ProLiant Server Blades, HP BladeSystem, HP 9000
servers as well as the MSAxxxx, VA7xxx, EVA, XP, rackable tape libraries and configurable network
switches.
For more information on Factory Express services for your specific server model please contact your sales
representative or go to:
SCE is a guided self-service tool to help sales and non-technical people provide customers with initial
configurations in 3 to 5 minutes. You may then send the configuration on for configuration help, or use in
your existing ordering processes. If you require "custom" rack configuration or configuration for products
not available in SCE, please contact HP's Customer Business Center or an Authorized Partner for
assistance.
http://www.hp.com/products/configurator
http://www.hp.com/go/factory-express
www.hp.com/go/proactiveinsightexperience
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QuickSpecs
Service and Support
HP ProLiant ML350p Generation 8 (Gen8)
Service and Support
Optimized Care
HP Technology Services for Industry Standard Servers
Capitalizing on HP ProLiant server and HP BladeSystem capabilities requires a service partner who
understands your increasingly complex business technology environment. That's why it makes sense to
team up with the people who know HP infrastructure hardware and software best - the experienced
professionals at HP Services.
Protect your business beyond warranty with HP Care Pack Services
HP Care Pack services offer complete care and support expertise with committed response choices
designed to meet your IT and business needs.
HP Foundation Care services offer scalable reactive support-packages for HP industry-standard servers
and software. You can choose the type and level of service that is most suitable for your IT and business
needs. HP Proactive Care delivers high levels of system availability through proactive service management
and advanced technical response
Supports maintaining servers at optimum performance availability
3-Year HP 6 hour Call to Repair Response, Proactive Care*
Combined reactive and proactive support for hardware and software helping optimize your systems and
delivering high levels of availability through proactive service management and advanced technical
response. Hardware problem resolution to return the hardware in operating condition within 6 hours of the
initial service request. A Technical Account Manager, as your single point of contact, will own your call or
issue end to end until resolved.
Provides for the basic hardware installation of HP branded servers, storage devices and networking
options to assist you in bringing your new hardware into operation in a timely and professional manner
Service recommendation that maintains high level of server availability
3-Year HP 24x7 4 hour response, Proactive Care Service*
This service gives you combined reactive and proactive support including rapid access to our Advanced
Solution Center to manage and prevent problems and a Technical Support Specialist with a broad level of
technical knowledge that will engage with additional technical expertise as needed from HP's vast global
resources.
Provides for the basic hardware installation of HP branded servers, storage devices and networking
options to assist you in bringing your new hardware into operation in a timely and professional manner
HP Proactive Care Personalized Support - Environmental Option
The Personalized Support option provides an assigned Account Support Manager who can bring best
practices from across the industry plus extra technical skills to your IT team. This option is only available
as an add-on to HP Proactive Care Support.
HP Proactive Select Service
Provides a flexible way to purchase HP best-in-class consultancy and technical services. You can buy
Proactive Select Service Credits when you purchase your hardware and then use the credits over the next
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QuickSpecs
Service and Support
HP ProLiant ML350p Generation 8 (Gen8)
Insight Online/Insight
Remote Support
Parts and Material
For more information
12 months.
Additional HP Care Pack services can be found at:
HP Insight Remote Support provides 24 X 7 remote monitoring, proactive notifications, and problem
resolution. This comes at no additional cost with your HP solution*. Learn more about Insight Remote
Support
http://www.hp.com/go/insightonline
* Insight Remote Support is a prerequisite for Proactive Care.
HP will provide HP-supported replacement parts and materials necessary to maintain the
covered hardware product in operating condition, including parts and materials for available
and recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the
maximum usage limitations as set forth in the manufacturer's operating manual, product
quick-specs, or the technical product data sheet will not be provided, repaired, or replaced as
part of these services.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives
replaced by HP due to malfunction.
To learn more on HP ProLiant servers, please contact your HP sales representative or HP Authorized
ServiceOne Channel Partner. Or visit:
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QuickSpecs
HP ProLiant ML350p Generation 8 (Gen8)
Pre-configured Models
NOTE:
For the Standard Features shipped in the "Factory Integrated Models", please see the "Configuration Information - Factory
Integrated Models" section.
NOTE:
Pre-configured models ship with the configurations below. Options can be selected from the Core or Additional options section
of this QuickSpecs.
NOTE:
HP does not allow factory integration of options into pre-configured models. Any additional options purchased will be shipped
separately.
NOTE:
If you desire a custom configuration please see "Configuration Information - Factory Integrated Models" section of this
QuickSpecs.
NOTE:
All Pre-configured Models come populated with some hard drive blanks installed. Should the customer need additional hard
drive blanks, they can order more using either P/N 666987-B21: HP SFF Gen8 Hard Drive Blank Kit or P/N 666986-B21: HP LFF Gen8
Hard Drive Blank Kit.
Entry Models
E5-2600 v2 series Processors
HP ProLiant ML350p Gen8
E5-2609v2 1P 4GB-R
P420i/ZM 6 LFF 460W PS
Server