Hp ML350 G6 User Manual
HP ProLiant ML350 G6 Server
Part Number: 513503-003
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
February 2011
Edition: 3
© Copyright 2009, 2011 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation.
Contents
Component identification ............................................................................................................... 7
Front panel components ............................................................................................................................. 7
Front panel LEDs and buttons ...................................................................................................................... 8
Rear panel components .............................................................................................................................. 9
Rear panel LEDs and buttons ..................................................................................................................... 10
System board components ........................................................................................................................ 11
System board LEDs ........................................................................................................................ 13
NMI functionality ........................................................................................................................... 14
System maintenance switch ............................................................................................................. 14
SAS/SATA device numbers ...................................................................................................................... 15
SAS and SATA hard drive LEDs ................................................................................................................. 16
SAS and SATA hard drive LED combinations .............................................................................................. 17
Battery pack LEDs .................................................................................................................................... 18
FBWC module LEDs ................................................................................................................................. 19
Fan locations and configurations ............................................................................................................... 20
Operations ................................................................................................................................. 24
Power up the server ................................................................................................................................. 24
Power down the server ............................................................................................................................. 24
Extend the server from the rack ................................................................................................................. 24
Remove the server from the rack ................................................................................................................ 25
Access the server rear panel (rack model) ................................................................................................... 25
Open or remove the tower bezel ............................................................................................................... 25
Remove the access panel.......................................................................................................................... 26
Install the access panel............................................................................................................................. 27
Remove the media bay blank .................................................................................................................... 27
Remove the large redundant fan air baffle .................................................................................................. 27
Remove the DIMM baffle .......................................................................................................................... 28
Remove a fan blank ................................................................................................................................. 29
Setup ......................................................................................................................................... 30
Optional installation services .................................................................................................................... 30
Optimum environment .............................................................................................................................. 30
Space and airflow requirements ...................................................................................................... 30
Temperature requirements ............................................................................................................... 31
Power requirements ....................................................................................................................... 32
Electrical grounding requirements .................................................................................................... 32
Rack planning resources........................................................................................................................... 32
Rack warnings ........................................................................................................................................ 33
Contents of the tower server shipping carton ............................................................................................... 33
Contents of the rack server shipping carton ................................................................................................. 33
Installing hardware options ....................................................................................................................... 34
Setting up a tower server .......................................................................................................................... 34
Installing the server into the rack ................................................................................................................ 35
Powering up and configuring the server ..................................................................................................... 36
Installing the operating system................................................................................................................... 36
Registering the server ............................................................................................................................... 36
Contents 3
Hardware options installation ....................................................................................................... 37
Introduction ............................................................................................................................................ 37
Processor option ...................................................................................................................................... 37
Memory options ...................................................................................................................................... 44
Memory subsystem architecture ....................................................................................................... 44
Single-, dual-, and quad-rank DIMMs ............................................................................................... 45
DIMM identification ....................................................................................................................... 45
Memory configurations ................................................................................................................... 46
General DIMM slot population guidelines ......................................................................................... 48
Installing DIMMs ........................................................................................................................... 51
SAS or SATA hard drive option ................................................................................................................. 52
Hard drive cage options .......................................................................................................................... 54
Installing a hard drive expansion cage power cable .......................................................................... 54
Eight-bay SFF drive cage option ...................................................................................................... 57
Two-bay LFF drive cage option ........................................................................................................ 59
Removable media device options .............................................................................................................. 62
Identifying guide screws ................................................................................................................. 62
Installing a half-height or full-height media device .............................................................................. 62
Installing the full-height media device shipping screw ......................................................................... 64
Redundant fan assembly option ................................................................................................................. 65
Redundant hot-plug power supply option .................................................................................................... 66
Power supply configuration ............................................................................................................. 67
Installing the redundant hot-plug power supply option ........................................................................ 67
Expansion board options .......................................................................................................................... 69
Removing the expansion slot cover .................................................................................................. 69
Installing an expansion board ......................................................................................................... 70
PCI-X expansion cage option .................................................................................................................... 71
Battery-backed write cache option ............................................................................................................. 78
FBWC module and capacitor pack option .................................................................................................. 80
150W PCIe video/graphics controller power cable option ........................................................................... 82
HP Trusted Platform Module option ............................................................................................................ 84
Installing the Trusted Platform Module board ..................................................................................... 85
Retaining the recovery key/password .............................................................................................. 86
Enabling the Trusted Platform Module ............................................................................................... 87
Tower-to-rack conversion option ................................................................................................................ 87
Configuration and utilities ............................................................................................................ 91
Configuration tools .................................................................................................................................. 91
SmartStart software ........................................................................................................................ 91
HP ROM-Based Setup Utility ............................................................................................................ 92
Array Configuration Utility .............................................................................................................. 94
Option ROM Configuration for Arrays ............................................................................................. 95
Re-entering the server serial number and product ID ........................................................................... 95
Management tools ................................................................................................................................... 96
Automatic Server Recovery ............................................................................................................. 96
ROMPaq utility .............................................................................................................................. 96
Integrated Lights-Out 2 technology ................................................................................................... 96
Erase Utility .................................................................................................................................. 97
Redundant ROM support ................................................................................................................ 97
USB support and functionality ......................................................................................................... 97
Internal SD support ........................................................................................................................ 98
Diagnostic tools ...................................................................................................................................... 98
HP Insight Diagnostics .................................................................................................................... 98
Contents 4
HP Insight Diagnostics survey functionality ........................................................................................ 98
Integrated Management Log ........................................................................................................... 99
Remote support and analysis tools ............................................................................................................. 99
HP Insight Remote Support software ................................................................................................. 99
Keeping the system current ..................................................................................................................... 100
Drivers ....................................................................................................................................... 100
ProLiant Support Packs ................................................................................................................. 100
Operating System Version Support ................................................................................................ 100
Change control and proactive notification ...................................................................................... 100
Care Pack .................................................................................................................................. 101
Troubleshooting ........................................................................................................................ 102
Troubleshooting resources ...................................................................................................................... 102
Pre-diagnostic steps ............................................................................................................................... 102
Important safety information .......................................................................................................... 102
Symptom information ................................................................................................................... 104
Prepare the server for diagnosis .................................................................................................... 104
Loose connections ................................................................................................................................. 106
Service notifications ............................................................................................................................... 107
Server health LEDs ................................................................................................................................. 107
Troubleshooting flowcharts ..................................................................................................................... 107
Start diagnosis flowchart .............................................................................................................. 107
General diagnosis flowchart ......................................................................................................... 108
Server power-on problems flowchart .............................................................................................. 110
POST problems flowchart ............................................................................................................. 113
OS boot problems flowchart ......................................................................................................... 115
Server fault indications flowchart ................................................................................................... 116
POST error messages and beep codes ..................................................................................................... 118
Battery replacement .................................................................................................................. 120
Regulatory compliance notices ................................................................................................... 121
Regulatory compliance identification numbers ........................................................................................... 121
Federal Communications Commission notice ............................................................................................. 121
FCC rating label .......................................................................................................................... 121
Class A equipment....................................................................................................................... 121
Class B equipment ....................................................................................................................... 121
Declaration of conformity for products marked with the FCC logo, United States only ..................................... 122
Modifications ........................................................................................................................................ 122
Cables ................................................................................................................................................. 122
Canadian notice (Avis Canadien) ............................................................................................................ 122
European Union regulatory notice ........................................................................................................... 123
Disposal of waste equipment by users in private households in the European Union ....................................... 123
Japanese notice .................................................................................................................................... 124
BSMI notice .......................................................................................................................................... 124
Korean notice ....................................................................................................................................... 124
Chinese notice ...................................................................................................................................... 125
Laser compliance .................................................................................................................................. 125
Battery replacement notice ...................................................................................................................... 125
Taiwan battery recycling notice ............................................................................................................... 126
Power cord statement for Japan ............................................................................................................... 126
Acoustics statement for Germany (Geräuschemission) ................................................................................ 126
Electrostatic discharge ............................................................................................................... 127
Preventing electrostatic discharge ............................................................................................................ 127
Contents 5
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