HP ProLiant ML350e Gen8 Server
Part Number: 679349-003
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
January 2013
Edition: 3
© Copyright 2012-2013 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.
Contents
Component identification ............................................................................................................... 7
Front panel components ............................................................................................................................. 7
Front panel LEDs and buttons ............................................................................................................ 8
Rear panel components .............................................................................................................................. 9
Rear panel LEDs ............................................................................................................................ 10
System board components ........................................................................................................................ 11
System maintenance switch ............................................................................................................. 12
System board LEDs ........................................................................................................................ 13
NMI header .................................................................................................................................. 13
DIMM slot locations ....................................................................................................................... 14
Smart Array SAS RAID controller card components ...................................................................................... 14
SAS and SATA device numbers ................................................................................................................. 15
SAS and SATA drive LED combinations ...................................................................................................... 16
FBWC module LED definitions ................................................................................................................... 17
P222, P420, P421, and P822 modules ........................................................................................... 17
B120i module ............................................................................................................................... 18
Drive LED definitions ................................................................................................................................ 19
Fan locations .......................................................................................................................................... 20
Redundant power supply backplane connectors .......................................................................................... 20
T-10/T-15 Torx screwdriver ...................................................................................................................... 21
Operations ................................................................................................................................. 22
Power up the server ................................................................................................................................. 22
Power down the server ............................................................................................................................. 22
Remove the tower bezel ........................................................................................................................... 22
Install the tower bezel .............................................................................................................................. 23
Remove the security bezel ........................................................................................................................ 24
Remove the rack bezel ............................................................................................................................. 24
Install the rack bezel ................................................................................................................................ 25
Remove the access panel.......................................................................................................................... 25
Install the access panel............................................................................................................................. 26
Extend the server from the rack ................................................................................................................. 27
Remove the PCI air baffle ......................................................................................................................... 28
Install the PCI air baffle ............................................................................................................................ 29
Remove the system air baffle ..................................................................................................................... 30
Install the system air baffle ........................................................................................................................ 30
Remove the fan cage ............................................................................................................................... 31
Remove a fan ......................................................................................................................................... 33
Remove the FBWC capacitor pack ............................................................................................................ 33
Remove the DVD drive ............................................................................................................................. 35
Remove a component drive cage blank ...................................................................................................... 36
Remove a full-length expansion board ........................................................................................................ 37
Setup ......................................................................................................................................... 39
Optional installation services .................................................................................................................... 39
Rack planning resources........................................................................................................................... 39
Optimum environment .............................................................................................................................. 39
Contents 3
Space and airflow requirements ...................................................................................................... 40
Temperature requirements ............................................................................................................... 40
Power requirements ....................................................................................................................... 41
Electrical grounding requirements .................................................................................................... 41
Rack warnings ........................................................................................................................................ 41
Server warnings and cautions ................................................................................................................... 42
Identifying tower server shipping carton contents ......................................................................................... 43
Installing hardware options ....................................................................................................................... 43
Setting up a tower server .......................................................................................................................... 43
Installing the server into the rack ................................................................................................................ 44
Powering up and configuring the server ..................................................................................................... 45
Installing the operating system................................................................................................................... 45
Registering the server ............................................................................................................................... 46
Hardware options installation ....................................................................................................... 47
Introduction ............................................................................................................................................ 47
Security bezel option ............................................................................................................................... 47
Second processor option .......................................................................................................................... 47
Memory options ...................................................................................................................................... 54
HP SmartMemory .......................................................................................................................... 54
Memory subsystem architecture ....................................................................................................... 55
Single-rank, dual-rank, and quad-rank DIMMs ................................................................................... 55
DIMM identification ....................................................................................................................... 56
Memory configurations ............................................................................................................................ 57
General DIMM slot population guidelines ................................................................................................... 57
Advanced ECC memory configuration .............................................................................................. 58
Online Spare memory configuration ................................................................................................ 58
Lockstep memory configuration ........................................................................................................ 58
Advanced ECC population guidelines .............................................................................................. 58
Online spare population ................................................................................................................. 58
Lockstep Memory population guidelines ........................................................................................... 59
Population order ............................................................................................................................ 59
Installing a DIMM .................................................................................................................................... 59
SAS drive options .................................................................................................................................... 60
Installing a hot-plug drive option ...................................................................................................... 60
Installing a non-hot-plug drive .......................................................................................................... 61
Optical drive cage option ........................................................................................................................ 64
Optical drive option ................................................................................................................................ 66
Installing a storage controller .................................................................................................................... 70
FBWC options ........................................................................................................................................ 72
Installing the FBWC module (P222, P420, P421, and P822) .............................................................. 73
Installing the B120i cache module ................................................................................................... 75
Installing an expansion board ................................................................................................................... 77
Eight-bay SFF drive cage option ................................................................................................................ 78
Installing the optional SFF hot-plug drive cage ................................................................................... 78
Six-bay LFF drive cage ............................................................................................................................. 81
Installing the optional LFF hot-plug drive cage .................................................................................... 82
Redundant Enablement Option .................................................................................................................. 85
Preparing the server for installation .................................................................................................. 85
Installing the RPS Enablement Kit ..................................................................................................... 87
Redundant power supply module ............................................................................................................... 92
Installing the LFF 5/6 drive cable option ..................................................................................................... 93
Tower-to-rack conversion option ................................................................................................................ 97
HP Trusted Platform Module option .......................................................................................................... 102
Contents 4
Installing the Trusted Platform Module board ................................................................................... 103
Retaining the recovery key/password ............................................................................................ 105
Enabling the Trusted Platform Module ............................................................................................. 105
Cabling ................................................................................................................................... 106
Storage cabling .................................................................................................................................... 106
Non-hot-plug four LFF drive cabling ................................................................................................ 106
Hot-plug four LFF drive cabling ...................................................................................................... 107
Hot-plug eight SFF drive cabling .................................................................................................... 107
Smart Array controller card cabling ......................................................................................................... 108
5/6 LFF Smart Array controller card cabling ................................................................................... 108
Power cabling....................................................................................................................................... 109
ATX power cabling ...................................................................................................................... 109
RPS power cabling ...................................................................................................................... 110
Media device data cabling ..................................................................................................................... 111
DVD-ROM and DVD-RW drive power cabling ................................................................................. 111
Software and configuration utilities ............................................................................................. 112
Server mode ......................................................................................................................................... 112
HP product QuickSpecs .......................................................................................................................... 112
HP iLO Management Engine ................................................................................................................... 112
HP iLO ....................................................................................................................................... 112
Intelligent Provisioning .................................................................................................................. 114
HP Insight Remote Support software ............................................................................................... 116
Scripting Toolkit .......................................................................................................................... 116
HP Service Pack for ProLiant ................................................................................................................... 116
HP Smart Update Manager ........................................................................................................... 117
HP ROM-Based Setup Utility ................................................................................................................... 117
Using RBSU ................................................................................................................................ 118
Auto-configuration process ............................................................................................................ 118
Boot options ............................................................................................................................... 119
Configuring AMP modes .............................................................................................................. 119
Re-entering the server serial number and product ID ......................................................................... 119
Utilities and features .............................................................................................................................. 120
Array Configuration Utility ............................................................................................................ 120
Option ROM Configuration for Arrays ........................................................................................... 121
ROMPaq utility ............................................................................................................................ 121
Automatic Server Recovery ........................................................................................................... 121
USB support ................................................................................................................................ 121
Redundant ROM support .............................................................................................................. 122
Keeping the system current ..................................................................................................................... 122
Drivers ....................................................................................................................................... 122
Software and firmware ................................................................................................................. 123
Version control ............................................................................................................................ 123
HP operating systems and virtualization software support for ProLiant servers ...................................... 123
Change control and proactive notification ...................................................................................... 123
Troubleshooting ........................................................................................................................ 124
Troubleshooting resources ...................................................................................................................... 124
Battery replacement .................................................................................................................. 125
Regulatory information .............................................................................................................. 127
Safety and regulatory compliance ........................................................................................................... 127
Turkey RoHS material content declaration ................................................................................................. 127
Contents 5
Ukraine RoHS material content declaration ............................................................................................... 127
Warranty information ............................................................................................................................ 127
Electrostatic discharge ............................................................................................................... 128
Preventing electrostatic discharge ............................................................................................................ 128
Grounding methods to prevent electrostatic discharge ................................................................................ 128
Specifications ........................................................................................................................... 129
Environmental specifications ................................................................................................................... 129
Server specifications .............................................................................................................................. 129
Power supply specifications .................................................................................................................... 129
Hot-plug power supply calculations .......................................................................................................... 132
Support and other resources ...................................................................................................... 133
Before you contact HP ............................................................................................................................ 133
HP contact information ........................................................................................................................... 133
Customer Self Repair ............................................................................................................................. 133
Acronyms and abbreviations ...................................................................................................... 141
Documentation feedback ........................................................................................................... 144
Index ....................................................................................................................................... 145
Contents 6
Component identification
Front panel components
• SFF
Item Description
1
2
3
4
5
*The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse
shows the default iLO account information. The same information is printed on a label attached to the chassis.
Media/drive cage bay (boxes 2 and 3)
SAS/SATA drives (8)
Serial number/iLO information pull tab*
Optical drive
USB connectors (4)
Component identification 7
• LFF
USB connectors (4)
Item Description
1
2
3
4
5
*The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse
shows the default iLO account information. The same information is printed on a label attached to the chassis.
Media/drive cage bay (boxes 2 and 3)
SAS/SATA drives (6)
Serial number/iLO information pull tab*
Optical drive
Front panel LEDs and buttons
Item Description Status
1
Power On/Standby button Solid green = System on
Component identification 8
Item Description Status
UID button/LED
and system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence
Solid amber = System in standby
Off = No power present*
2
NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
3
Health LED Solid green = Normal
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
Fast-flashing red (4 Hz/cycles per sec) = Power fault**
4
UID button/LED Solid blue = Activated
Flashing blue (1 Hz/cycle per sec) = Remote management or
firmware upgrade in progress
Off = Deactivated
*Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
**To identify components in a degraded or critical state, see the Systems Insight Display LEDs, check iLO/BIOS logs, and
reference the server troubleshooting guide.
Rear panel components
Item Description
1
2
3
4
5
6
7
8
USB connectors (4)
iLO connector
Video connector
Serial connector
NIC connector 2
NIC connector 1
ATX power supply
Component identification 9
Item Description
Redundant power supply 2
9
10
11
12
13
14
15
16
PCIe slot 6 (Processor 1)
PCIe slot 5 (Processor 1)
PCIe slot 4 (Processor 2)
PCIe slot 3 (Processor 2)
PCIe slot 2 (Processor 1)
PCIe slot 1 (Processor 1)
Redundant power supply 1
Rear panel LEDs
Item Description Status
1
2
3
UID LED button Blue = Activated
Flashing blue = System is being managed remotely
Off = Deactivated
NIC link LED Green = Network link
Off = No network link
NIC activity LED Green = Network activity
Flashing green = Network activity
Off = No network activity
Component identification 10
System board components
Discovery service cable connector
Box 1 power good connector
Item Description
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
Slot 6 PCIe2 x4 (1)
Slot 5 PCIe2 x8 (4,1)
Slot 4 PCIe3 x16 (8,4,1)
System maintenance switch
Slot 3 PCIe3 x16 (16,8,4,1)
Slot 2 PCIe3 x16 (16,8,4,1)
Slot 1 PCIe3 x8 (4,1)
Processor 2 DIMM slots
System battery
Processor socket 2
Power connector
Processor socket 1 (populated)
Fan connector 4
Internal USB connector
Fan connector 3
Processor 1 DIMM slots
Box 3 power good connector
SD card connector
Internal USB tape drive connector
Power connector
Box 2 power good connector
SATA connector 2
SATA connector 1
Mini-SAS connector
Power connector
Component identification 11
Item Description
iLO security
Off = No function.
28
29
30
Fan connector 2
Front panel connector
Front panel connector
31
32
33
34
35
36
Fan connector 1
External thermal cable connector
Redundant power supply connector
Cache module connector
TPM connector
NMI header
System maintenance switch
The system maintenance switch (SW2) is a twelve-position switch that is used for system configuration.
Position Description Function
S1
S2
S5
S6
S3, S4,
S7-S12
override
Configuration
lock
On = Override enabled.
Off = System configuration can be
changed.
On = System configuration is locked.
Password disable Off = Power-on password enabled.
On = Power-on password disabled.
Reset
configuration
Off = No function
On = ROM reads the system
configuration as invalid.
— Reserved
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
Component identification 12
System board LEDs
Item LED description Status
1
Power supply failure Red = Power supply failed
NMI header
The NMI header enables administrators to perform a memory dump before performing a hard reset. Crash
dump analysis is an essential part of eliminating reliability issues, such as hangs or crashes in operating
systems, device drivers, and applications. Many crashes can freeze a system, requiring you to perform a
hard reset. Resetting the system erases any information that supports root cause analysis.
When a Windows® operating system crashes, a blue-screen trap appears. When this trap appears,
Microsoft® recommends that system administrators perform an NMI event by temporarily shorting the NMI
header with a jumper. The NMI event enables a hung system to become responsive again.
For additional information, see the HP website
(http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf).
Off = Normal
Component identification 13
Loading...