HP M176n, M177fw Warranty

COLOR LASERJET PRO MFP

Warranty and Legal Guide

M176 M177

HP Color LaserJet Pro MFP M176, M177

Warranty and Legal Guide

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: CZ165-90908

Edition 1, 10/2013

Trademark Credits

ENERGY STAR

and the ENERGY STAR® mark are

registered U.S. marks.

Table of contents

1 Service and support ....................................................................................................................................... 1

Hewlett-Packard limited warranty statement ...................................................................................................... 2

HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ............................... 3

HP policy on non-HP supplies ................................................................................................................................ 4

HP anticounterfeit Web site .................................................................................................................................. 5

Data stored on the toner cartridge ....................................................................................................................... 6

End User License Agreement ................................................................................................................................. 7

OpenSSL ................................................................................................................................................................. 9

Customer self-repair warranty service ............................................................................................................... 10

Customer support ................................................................................................................................................ 11

2 Product specifications ................................................................................................................................. 13

Physical specifications ........................................................................................................................................ 14

Power consumption, electrical specifications, and acoustic emissions ............................................................ 14

Environmental specifications .............................................................................................................................. 14

3 Regulatory information ............................................................................................................................... 15

FCC regulations .................................................................................................................................................... 16

Environmental product stewardship program ................................................................................................... 17

Protecting the environment .............................................................................................................. 17

Ozone production .............................................................................................................................. 17

Power consumption .......................................................................................................................... 17

Toner consumption ........................................................................................................................... 17

Paper use ........................................................................................................................................... 17

Plastics .............................................................................................................................................. 17

HP LaserJet print supplies ................................................................................................................ 17

Return and recycling instructions ..................................................................................................... 18

United States and Puerto Rico ........................................................................................ 18

Multiple returns (more than one cartridge) ................................................. 18

Single returns ............................................................................................... 18

Shipping ........................................................................................................ 18

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Non-U.S. returns ............................................................................................................. 19

Paper ................................................................................................................................................. 19

Material restrictions .......................................................................................................................... 19

Disposal of waste equipment by users ............................................................................................. 20

Electronic hardware recycling ........................................................................................................... 20

Chemical substances ......................................................................................................................... 20

Material Safety Data Sheet (MSDS) .................................................................................................. 20

For more information ........................................................................................................................ 20

Declaration of conformity (M176n model) ......................................................................................................... 21

Declaration of conformity (M177fw model) ....................................................................................................... 23

Safety statements ............................................................................................................................................... 25

Laser safety ....................................................................................................................................... 25

Canadian DOC regulations ................................................................................................................. 25

VCCI statement (Japan) ..................................................................................................................... 25

Power cord instructions .................................................................................................................... 25

Power cord statement (Japan) .......................................................................................................... 25

EMC statement (Korea) ..................................................................................................................... 26

Laser statement for Finland ............................................................................................................. 26

GS statement (Germany) ................................................................................................................... 27

Substances Table (China) .................................................................................................................. 27

Restriction on Hazardous Substances statement (Turkey) ............................................................. 27

Restriction on Hazardous Substances statement (Ukraine) ............................................................ 27

Eurasian Conformity (Belarus, Kazakhstan, Russia) ........................................................................ 28

Additional statements for telecom (fax) products ............................................................................................. 29

EU Statement for Telecom Operation .............................................................................................. 29

New Zealand Telecom Statements ................................................................................................... 29

Additional FCC statement for telecom products (US) ...................................................................... 29

Telephone Consumer Protection Act (US) ........................................................................................ 30

Industry Canada CS-03 requirements ............................................................................................... 30

Vietnam Telecom wired/wireless marking for ICTQC Type approved products .............................. 31

Additional statements for wireless products ..................................................................................................... 32

FCC compliance statement—United States ..................................................................................... 32

Australia statement .......................................................................................................................... 32

Brazil ANATEL statement .................................................................................................................. 32

Canadian statements ........................................................................................................................ 32

Products with 5 GHz Operation Industry of Canada ......................................................................... 32

Exposure to Radio Frequency Radiation (Canada) ........................................................................... 32

European Union regulatory notice .................................................................................................... 33

Notice for use in France .................................................................................................................... 33

Notice for use in Russia ..................................................................................................................... 33

Mexico statement .............................................................................................................................. 33

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Taiwan statement ............................................................................................................................. 34

Korean statement ............................................................................................................................. 34

Vietnam Telecom wired/wireless marking for ICTQC Type approved products .............................. 34

Index ............................................................................................................................................................. 35

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vi ENWW

1 Service and support

●

Hewlett-Packard limited warranty statement

●

HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement

●

HP policy on non-HP supplies

●

HP anticounterfeit Web site

●

Data stored on the toner cartridge

●

End User License Agreement

●

OpenSSL

●

Customer self-repair warranty service

●

Customer support

ENWW 1

Hewlett-Packard limited warranty statement

HP PRODUCT DURATION OF LIMITED WARRANTY

HP Color LaserJet Pro MFP M176n or HP Color LaserJet Pro MFP M177fw

One-year limited warranty

HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.

HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects.

HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province.

HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

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HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement

This HP product is warranted to be free from defects in materials and workmanship.

This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.

To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be defective or refund your purchase price.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

ENWW HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement 3

HP policy on non-HP supplies

Hewlett-Packard Company cannot recommend the use of non-HP toner cartridges, either new or remanufactured.

NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does not

affect either the warranty to the customer or any HP support contract with the customer. However, if product failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will charge its standard time and materials charges to service the product for the particular failure or damage.

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HP anticounterfeit Web site

Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.

Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:

●

The supplies status page indicates that a non-HP supply is installed.

●

You are experiencing a high number of problems with the cartridge.

●

The cartridge does not look like it usually does (for example, the packaging differs from HP packaging).

ENWW HP anticounterfeit Web site 5

Data stored on the toner cartridge

The HP toner cartridges used with this product contain a memory chip that assists in the operation of the product.

In addition, this memory chip collects a limited set of information about the usage of the product, which might include the following: the date when the toner cartridge was first installed, the date when the toner cartridge was last used, the number of pages printed using the toner cartridge, the page coverage, the printing modes used, any printing errors that might have occurred, and the product model. This information helps HP design future products to meet our customers' printing needs.

The data collected from the toner cartridge memory chip does not contain information that can be used to identify a customer or user of the toner cartridge or their product.

HP collects a sampling of the memory chips from toner cartridges returned to HP's free return and recycling program (HP Planet Partners: studied in order to improve future HP products. HP partners who assist in recycling this toner cartridge might have access to this data, as well.

Any third party possessing the toner cartridge might have access to the anonymous information on the memory chip.

www.hp.com/recycle). The memory chips from this sampling are read and

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