HP M1120N MFP User Guide
HP LaserJet M1120 MFP Series
User Guide
HP LaserJet M1120 MFP Series
User Guide
Copyright and License
© 2008 Copyright Hewlett-Packard
Development Company, L.P.
emark Credits
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except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
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services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: CB537-90946
2, 4/2009
Edition
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are U.S. registered trademarks of the
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Table of contents
1 Product basics
Product comparison ............................................................................................................................. 2
Product features ................................................................................................................................... 3
Product walkaround .............................................................................................................................. 4
Front view ............................................................................................................................ 4
Back view ............................................................................................................................. 4
Interface ports ...................................................................................................................... 5
Serial number and model number location .......................................................................... 5
Supported operating systems ............................................................................................................... 6
Supported product software ................................................................................................................. 6
Software included with the product ...................................................................................... 6
Supported printer drivers ..................................................................................................... 7
2 Control panel
Control-panel walkaround .................................................................................................................. 10
Control-panel menus .......................................................................................................................... 11
Use the control-panel menus ............................................................................................. 11
Control-panel main menus ................................................................................................. 11
3 Software for Windows
Supported operating systems for Windows ........................................................................................ 14
Printer driver ....................................................................................................................................... 14
Priority for print settings ...................................................................................................................... 14
Open the printer driver and change the print settings ........................................................................ 15
Software installation types for Windows ............................................................................................. 16
Remove software for Windows ........................................................................................................... 16
Supported utilities for Windows .......................................................................................................... 17
Embedded Web server (network models only) .................................................................. 17
Status Alerts software ........................................................................................................ 17
Other Windows components and utilities ........................................................................... 17
4 Use the product with Macintosh
Software for Macintosh ....................................................................................................................... 20
Supported operating systems for Macintosh ..................................................................... 20
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Use features in the Macintosh printer driver ....................................................................................... 23
Scan from the product and HP Director (Macintosh) .......................................................................... 25
5 Connectivity
Connect the product directly to a computer with USB ........................................................................ 28
Printer sharing disclaimer ................................................................................................................... 28
Supported network operating systems ............................................................................................... 28
Supported network protocols .............................................................................................................. 29
Install the product on a network (network models only) ..................................................................... 29
Supported printer drivers for Macintosh ............................................................................. 20
Priority for print settings for Macintosh .............................................................................. 20
Change printer-driver settings for Macintosh ..................................................................... 20
Software installation types for Macintosh .......................................................................... 21
Supported utilities for Macintosh ........................................................................................ 22
Print ................................................................................................................................... 23
Scanning tasks .................................................................................................................. 25
Connect the product to the network ................................................................................... 29
Install the software for the network product ....................................................................... 29
6 Paper and print media
Understand paper and print media use .............................................................................................. 32
Supported paper and print media sizes .............................................................................................. 33
Special paper or print media guidelines ............................................................................................. 34
Load paper and print media ............................................................................................................... 35
Priority input tray ................................................................................................................ 35
Tray 1 ................................................................................................................................. 35
Configure trays ................................................................................................................................... 36
7 Print tasks
Change the print driver to match the media type and size ................................................................. 38
Supported paper types and tray capacity .......................................................................... 38
Get help for any print option ............................................................................................................... 39
Cancel a print job ............................................................................................................................... 40
Create booklets .................................................................................................................................. 41
Change print-quality settings .............................................................................................................. 41
Change print density .......................................................................................................................... 41
Print on special media ........................................................................................................................ 42
Use different paper and print covers .................................................................................................. 43
Print a blank first page ........................................................................................................................ 43
Resize documents .............................................................................................................................. 44
Select a paper size ............................................................................................................................. 44
Select a paper source ........................................................................................................................ 44
Select a paper type ............................................................................................................................ 44
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8 Copy
Set the print orientation ...................................................................................................................... 45
Use watermarks ................................................................................................................................. 45
Save toner .......................................................................................................................................... 45
Print on both sides of the paper (duplex printing) ............................................................................... 46
Print multiple pages on one sheet of paper in Windows .................................................................... 48
Economy settings ............................................................................................................................... 49
EconoMode ........................................................................................................................ 49
Archive print ....................................................................................................................... 49
Load originals ..................................................................................................................................... 52
Use copy ............................................................................................................................................ 52
One-touch copy ................................................................................................................. 52
Multiple copies ................................................................................................................... 52
Cancel a copy job .............................................................................................................. 53
Reduce or enlarge copies .................................................................................................. 53
Copy settings ...................................................................................................................................... 54
Copy quality ....................................................................................................................... 54
Change copy job print density ........................................................................................... 56
Define custom copy settings .............................................................................................. 56
Copy onto media of different types and sizes .................................................................... 56
Restore the copy-settings defaults .................................................................................... 57
Copy a book ....................................................................................................................................... 58
Copy photos ....................................................................................................................................... 59
Duplex (two-sided) copy jobs ............................................................................................................. 59
9 Scan
Load originals for scanning ................................................................................................................ 62
Use scan ............................................................................................................................................ 62
Scan methods .................................................................................................................... 62
Canceling a scan job ......................................................................................................... 63
Scan settings ...................................................................................................................................... 64
Scan file format .................................................................................................................. 64
Scanner resolution and color ............................................................................................. 64
Scan quality ....................................................................................................................... 65
Scan a book ....................................................................................................................................... 67
Scan a photo ...................................................................................................................................... 68
10 Manage and maintain the product
Information pages ............................................................................................................................... 70
Embedded Web server (network models only) .................................................................................. 71
Features ............................................................................................................................. 71
Security features ................................................................................................................................ 71
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Manage supplies ................................................................................................................................ 72
11 Problem solve
Problem-solving checklist ................................................................................................................... 78
Control-panel messages .................................................................................................................... 80
Control-panel display problems .......................................................................................................... 83
Clear jams .......................................................................................................................................... 83
Solve image-quality problems ............................................................................................................ 90
Solve connectivity problems ............................................................................................................. 104
Solve software problems .................................................................................................................. 106
Secure the embedded Web server .................................................................................... 71
Check and order supplies .................................................................................................. 72
Replace supplies ............................................................................................................... 73
Clean the product .............................................................................................................. 75
Firmware updates .............................................................................................................. 76
Alert and warning messages ............................................................................................ 80
Critical error messages ...................................................................................................... 81
Causes of jams .................................................................................................................. 83
Where to look for jams ....................................................................................................... 84
Clear jams from the input-tray areas ................................................................................. 84
Clear jams from the output bin ........................................................................................... 87
Clear jams from the print-cartridge area ............................................................................ 88
Avoid repeated jams ......................................................................................................... 89
Print problems .................................................................................................................... 90
Copy problems ................................................................................................................... 96
Scan problems ................................................................................................................. 100
Optimize and improve image quality ................................................................................ 102
Solve direct-connection problems .................................................................................... 104
Network problems (network models only) ........................................................................ 104
Solve common Windows problems ................................................................................. 106
Solve common Macintosh problems ................................................................................ 106
Appendix A Accessories and ordering information
Supplies ............................................................................................................................................ 110
Cable and interface accessories ...................................................................................................... 110
Appendix B Service and support
Hewlett-Packard limited warranty statement .................................................................................... 111
Customer self repair warranty service .............................................................................................. 112
Print cartridge limited warranty statement ........................................................................................ 113
HP Customer Care ........................................................................................................................... 114
Online Services ................................................................................................................ 114
Telephone support ........................................................................................................... 114
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Software utilities, drivers, and electronic information ....................................................... 114
HP direct ordering for accessories or supplies ................................................................ 114
HP service information ..................................................................................................... 114
HP service agreements ................................................................................................... 114
HP support and information for Macintosh computers ..................................................... 114
HP maintenance agreements ........................................................................................................... 116
Repacking the device ...................................................................................................... 116
Extended warranty ........................................................................................................... 116
Appendix C Specifications
Physical specifications ..................................................................................................................... 118
Electrical specifications .................................................................................................................... 118
Power consumption .......................................................................................................................... 118
Environmental specifications ............................................................................................................ 119
Acoustic emissions ........................................................................................................................... 119
Appendix D Regulatory information
FCC compliance ............................................................................................................................... 122
Environmental product stewardship program ................................................................................... 122
Protecting the environment .............................................................................................. 122
Ozone production ............................................................................................................ 122
Power consumption ......................................................................................................... 122
Toner consumption .......................................................................................................... 122
Paper use ........................................................................................................................ 122
Plastics ............................................................................................................................ 123
HP LaserJet print supplies ............................................................................................... 123
Return and recycling instructions ..................................................................................... 123
Paper ............................................................................................................................... 124
Material restrictions .......................................................................................................... 124
Disposal of waste equipment by users in private households in the European Union .... 124
Material Safety Data Sheet (MSDS) ................................................................................ 124
For more information ....................................................................................................... 124
Declaration of conformity .................................................................................................................. 126
Safety statements ............................................................................................................................. 127
Laser safety ..................................................................................................................... 127
Canadian DOC regulations .............................................................................................. 127
EMI statement (Korea) ..................................................................................................... 127
Laser statement for Finland ............................................................................................. 128
Substances table (China) ................................................................................................ 128
Glossary ........................................................................................................................................................... 131
Index ................................................................................................................................................................. 133
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viii ENWW
1 Product basics
Product comparison
●
Product features
●
Product walkaround
●
Supported operating systems
●
Supported product software
●
ENWW 1
Product comparison
The product is available in the following configurations.
Base models Network models
Print letter-size pages at speeds up to 20 pages per
●
minute (ppm) and A4-size pages at speeds up to 19 ppm.
Priority input tray holds up to 10 sheets of print media.
●
Tray 1 holds up to 250 sheets of print media or 10
●
envelopes.
Manual two-sided (duplex) printing and copying.
●
Hi-Speed USB 2.0 port.
●
32-MB random-access memory (RAM).
●
Flatbed scanner.
●
Base model, plus:
10/100 Base-T Ethernet network port.
●
IPv4 network protocol.
●
IPv6 network protocol.
●
2 Chapter 1 Product basics ENWW
Product features
Print
Copy
Memory
Paper handling
Scan
Printer driver features
Interface connections
Economical printing
Supplies
Prints letter-size pages at speeds up to 20 ppm and A4-size pages at speeds up to 19 ppm.
●
Prints at 600 dots per inch (dpi) and FastRes 1200 dpi.
●
Includes adjustable settings to optimize print quality.
●
Copies at 300 dots per inch (dpi).
●
Includes 32-megabyte (MB) random-access memory (RAM).
●
Priority input tray holds up to 10 pages.
●
Tray 1 holds up to 250 sheets of print media or 10 envelopes.
●
Output bin holds up to 100 sheets of print media.
●
Provides 1200 pixels per inch (ppi) full-color scanning.
●
FastRes 1200 produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing
●
of business text and graphics.
All models include a Hi-Speed USB 2.0 port.
●
Network models include a 10/100 Base-T Ethernet network port.
●
Provides N-up printing (printing more than one page on a sheet).
●
Provides an EconoMode setting, which uses less toner.
●
The product ships with a 1,000-page (average yield) starter cartridge. The average yield
●
for replacement cartridges is 2,000 pages.
Accessibility
Online user guide is compatible with text screen-readers.
●
Print cartridges can be installed and removed by using one hand.
●
All doors and covers can be opened by using one hand.
●
ENWW Product features 3
Product walkaround
Front view
6
1 Scanner lid
2 Control panel
3 Print-cartridge door latch
4 Output bin
5 Priority input tray
1
2
3
4
5
6 Tray 1
Back view
7 Interface ports
8 Power switch
9 Power connector
7
8
9
4 Chapter 1 Product basics ENWW
Interface ports
All models have a Hi-Speed USB 2.0 port, and network models also have a 10/100 Base-T Ethernet
port.
1
2
1 Hi-Speed USB 2.0 port
2 Ethernet port (network models only)
Serial number and model number location
The serial number and product model number label is on the rear of the product.
ENWW Product walkaround 5
Supported operating systems
The product supports the following operating systems:
Full software installation
Windows XP (32-bit)
●
Windows Vista (32-bit)
●
Windows 2000
●
Windows 2003 Server (32-bit)
●
Mac OS X v10.3, v10.4, and later
●
NOTE: For Mac OS X v10.4 and later, PPC and Intel Core Processor Macs are supported.
Supported product software
Software included with the product
There are several options for completing a recommended install. Easy installation will complete the
installation with default settings. Advanced installation allows you to review the license agreements and
the default settings.
Easy installation for Windows
Print and scan drivers only
Windows XP (64-bit)
●
Windows Vista (64-bit)
●
Windows 2003 Server (64-bit)
●
HP drivers
●
Printer driver
◦
Scan driver
◦
HP MFP software
●
HP LaserJet Scan program
◦
Uninstall program
◦
HP Update program
●
HP Customer Participation Program
●
Shop for HP Supplies program
●
Other programs
●
Readiris OCR (not installed with other software; separate installation is required)
◦
Advanced installation
Advanced installation includes all of the features that are available with the easy installation. The
HP Customer Participation program is optional.
6 Chapter 1 Product basics ENWW
Macintosh software
HP Product Setup Assistant
●
HP Uninstaller
●
HP LaserJet software
●
HP Scan
◦
HP Director
◦
Scan to e-mail program
◦
HP Photosmart
◦
Supported printer drivers
The product comes with software for Windows and Macintosh that allows the computer to communicate
with the product. This software is called a printer driver. Printer drivers provide access to product
features, such as printing on custom-sized paper, resizing documents, and inserting watermarks.
NOTE: The most recent drivers are available at www.hp.com/support/LJM1120. Depending on the
configuration of Windows-based computers, the installation program for the product software
automatically checks the computer for Internet access in order to obtain the latest drivers.
ENWW Supported product software 7
8 Chapter 1 Product basics ENWW
2 Control panel
Control-panel walkaround
●
Control-panel menus
●
ENWW 9
Control-panel walkaround
1
1 Control-panel display
2 Left arrow button
3 Setup/OK button
2
3
9
4
5
6
7
8
Shows status information, menus, and error messages
●
Navigates to the previous item in the list, or decreases the value of numeric
●
items. With some numeric items, pressing the button once decreases the value
by 1, while pressing and holding the button decreases the value by 10.
Activates the control-panel menus
●
Clears an error condition when the condition is clearable
●
Saves the selected value for an item
●
Performs the action that is associated with the item that is highlighted on the
●
control-panel display
4 Right arrow button
5 Cancel button
6 More Copy Settings button
7 Lighter/Darker button
8 # Copies button
9 Start Copy button
Navigates to the next item in the list, or increases the value of numeric items.
●
With some numeric items, pressing the button once increases the value by 1,
while pressing and holding the button increases the value by 10.
Cancels the current print, copy, or scan job in process and expels all of the
●
active pages from the paper path. The time that it takes to cancel the job
depends on the size of the print job. (Press the button only once.) Also clears
continuable errors that are associated with the canceled job.
Exits the control-panel menus
●
Provides access to copy settings for the current copy job
●
Provides access to copy contrast settings for the current copy job
●
Provides a way to change the number of copies printed for a the current copy
●
job
Starts a copy job
●
10 Chapter 2 Control panel ENWW
Control-panel menus
Use the control-panel menus
To gain access to the control-panel menus, use the following steps.
1. Press Setup.
2. Use the arrow buttons to navigate the listings.
Press OK to select the appropriate option.
●
Press Cancel to cancel an action or return to the Ready state.
●
Control-panel main menus
These menus are available from the control-panel main menu:
Use the Copy setup menu to configure basic copy default settings such as contrast, collation, or
●
the number of copies printed.
Use the Reports menu to print reports that provide information about the product.
●
Use the System setup menu to establish basic product settings such as language or print quality.
●
Use the Service menu to restore default settings, clean the product, and activate special modes
●
that affect print output.
NOTE: To print a detailed list of the entire control-panel menu and its structure, print a menu map.
Information pages on page 70.
See
Table 2-1 Copy setup menu
Menu item Sub-menu item Description
Default Quality Text
Draft
Mixed
Film photo
Picture
Def. light/dark Sets the default contrast option.
Def. # of copies (Range: 1-99) Sets the default number of copies.
Def. Reduce/Enlrg Original=100%
A4–>Ltr=94%
Ltr->A4=97%
Full Page=91%
2 pages/sheet
Sets the default copy quality.
Sets the default percentage to reduce or enlarge a copied
document.
4 pages/sheet
Custom:25-400%
ENWW Control-panel menus 11
Table 2-2 Reports menu
Menu Item Description
Demo page Prints a page that demonstrates print quality.
Menu structure Prints a control-panel menu layout map. The active settings for each menu are listed.
Config report Prints a list of all the product settings. Includes network information when the product is
connected to the network.
Table 2-3 System setup menu
Menu Item Sub-menu item Sub-menu item Description
Language (List of available
control-panel
display languages.)
Paper setup Def. paper size Letter
Def. paper type Lists available
Print Density (Range of 1-5) Sets how much toner the product should apply to thicken
Sets the language in which the control panel displays
messages and product reports.
Sets the size for printing internal reports or any print job that
A4
Legal
media types.
does not specify a size.
Sets the type for printing internal reports or any print job that
does not specify a type.
lines and edges.
Table 2-4 Service menu
Menu item Sub-menu item Description
Restore defaults Sets all customized settings to the factory default values.
Cleaning mode Cleans the product when specks or other marks appear on printed
output. The cleaning process removes dust and excess toner from
the paper path.
When selected, the product prompts you to load plain Letter or A4
paper in tray 1. Press OK to begin the cleaning process. Wait until
the process completes. Discard the page that prints.
Less paper curl On
Off
Archive print On
Off
When printed pages are consistently curled, this option sets the
product to a mode that reduces curl.
The default setting is Off.
When printing pages that will be stored for a long time, this option
sets the product to a mode that reduces toner smearing and
dusting.
The default setting is Off.
12 Chapter 2 Control panel ENWW
3 Software for Windows
Supported operating systems for Windows
●
Printer driver
●
Priority for print settings
●
Open the printer driver and change the print settings
●
Software installation types for Windows
●
Remove software for Windows
●
Supported utilities for Windows
●
ENWW 13
Supported operating systems for Windows
The product supports the following Windows operating systems:
Full software installation
Windows XP (32-bit)
●
Windows Vista (32-bit)
●
Windows 2000
●
Windows 2003 Server (32-bit)
●
Printer driver
The product comes with software for Windows that allows the computer to communicate with the
product. This software is called a printer driver. Printer drivers provide access to product features, such
as printing on custom-sized paper, resizing documents, and inserting watermarks.
NOTE: The most recent drivers are available at www.hp.com/support/LJM1120. Depending on the
configuration of Windows-based computers, the installation program for the product software
automatically checks the computer for Internet access in order to obtain the latest drivers.
Priority for print settings
Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software program.
Print and scan drivers only
Windows XP (64-bit)
●
Windows Vista (64-bit)
●
Windows 2003 Server (64-bit)
●
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program
●
you are working in to open this dialog box. Settings changed here override settings changed
anywhere else.
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program
●
you are working in to open this dialog box. Settings changed in the Print dialog box have a lower
priority and do not override changes made in the Page Setup dialog box.
Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open
●
the printer driver. Settings changed in the Printer Properties dialog box do not override settings
anywhere else in the printing software.
Default printer driver settings: The default printer driver settings determine the settings used in
●
all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog
boxes.
14 Chapter 3 Software for Windows ENWW
Open the printer driver and change the print settings
Operating System To change the settings for all
print jobs until the software
program is closed
Windows 2000, XP,
Server 2003, and
Vista
1. On the File menu in the
software program, click
Print.
2. Select the driver, and then
click Properties or
Preferences.
The steps can vary; this
procedure is most common.
To change the default settings
for all print jobs
1. Click Start, click Settings,
and then click Printers
(Windows 2000) or
Printers and Faxes
(Windows XP Professional
and Server 2003) or
Printers and Other
Hardware Devices
(Windows XP Home).
For Windows Vista, click
Start, click Control Panel,
and then click Printer.
2. Right-click the driver icon,
and then select Printing
Preferences.
To change the device
configuration settings
1. Click Start, click Settings,
and then click Printers
(Windows 2000) or
Printers and Faxes
(Windows XP Professional
and Server 2003) or
Printers and Other
Hardware Devices
(Windows XP Home).
For Windows Vista, click
Start, click Control Panel,
and then click Printer.
2. Right-click the driver icon,
and then select
Properties.
3. Click the Configure tab.
ENWW Open the printer driver and change the print settings 15
Software installation types for Windows
The following software installation types are available:
Easy. Installs the full software solution.
●
Advanced. Use this option to select which software and drivers to install.
●
Remove software for Windows
1. Click Start, and then click All Programs.
2. Click HP, and then click HP LaserJet M1120.
3. Click Uninstall, and then follow the onscreen instructions to remove the software.
16 Chapter 3 Software for Windows ENWW
Supported utilities for Windows
Embedded Web server (network models only)
Network models are equipped with an embedded Web server, which provides access to information
about device and network activities. This information appears in a Web browser, such as Microsoft
Internet Explorer, Netscape Navigator, Apple Safari, or Firefox.
The embedded Web server resides on the device. It is not loaded on a network server.
The embedded Web server provides an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or
configured, but you must have a supported Web browser on your computer. To gain access to the
embedded Web server, type the IP address for the device in the address line of the browser. (To find
the IP address, print a configuration page.)
Status Alerts software
The Status Alerts software provides information about the current status of the product.
The software also provides pop-up alerts when certain events occur, such as an empty tray or a problem
with the product. The alert includes information about solving the problem.
Other Windows components and utilities
Software installer — automates the printing system installation
●
Online Web registration
●
ENWW Supported utilities for Windows 17
18 Chapter 3 Software for Windows ENWW
4 Use the product with Macintosh
Software for Macintosh
●
Use features in the Macintosh printer driver
●
Scan from the product and HP Director (Macintosh)
●
ENWW 19
Software for Macintosh
Supported operating systems for Macintosh
The device supports the following Macintosh operating systems:
Mac OS X v10.3, v10.4 and later
●
NOTE: For Mac OS v10.4 and later, PPC and Intel Core Processor Macs are supported.
Supported printer drivers for Macintosh
The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs),
and the HP Printer Utility for use with Macintosh computers.
The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features.
Use the Apple PostScript printer driver that comes with the computer.
Priority for print settings for Macintosh
Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software program.
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program
●
you are working in to open this dialog box. Settings changed here override settings changed
anywhere else.
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program
●
you are working in to open this dialog box. Settings changed in the Print dialog box have a lower
priority and do not override changes made in the Page Setup dialog box.
Default printer driver settings: The default printer driver settings determine the settings used in
●
all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog
boxes.
Printer control panel settings: Settings changed at the printer control panel have a lower priority
●
than changes made anywhere else.
Change printer-driver settings for Macintosh
To change the settings for all print
jobs until the software program is
closed
1. On the File menu, click Print.
2. Change the settings that you want
on the various pop-up menus.
To change the default settings for all
print jobs
1. On the File menu, click Print.
2. Change the settings that you want
on the various pop-up menus.
3. On the Presets pop-up menu, click
Save as and type a name for the
preset.
These settings are saved in the
Presets menu. To use the new settings,
To change the device configuration
settings
1. In the Finder, on the Go menu, click
Applications.
2. Open Utilities, and then open
Printer Setup Utility.
3. Click on the print queue.
4. On the Printers menu, click Show
Info.
5. Click the Installable Options
menu.
20 Chapter 4 Use the product with Macintosh ENWW
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