HP Latex 1500 User's Guide
HP Latex 1500 Printer
User guide
© Copyright 2016, 2017 HP Development
Company, L.P.
Edition 4
Legal notices
The information contained herein is subject to
change without notice.
The only warranties for HP Products and
services are set forth in the express warranty
statement accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Safety notice
Read and follow the operating and safety
instructions before starting the printer.
Trademarks
Microsoft® and Windows® are U.S. registered
trademarks of Microsoft Corporation.
Table of contents
1 Introduction ............................................................................................................................................................................................... 1
Welcome to your printer ......................................................................................................................................................... 1
Documentation ......................................................................................................................................................................... 1
Safety precautions ................................................................................................................................................................... 2
Main components ................................................................................................................................................................... 11
Printer software ..................................................................................................................................................................... 13
Turn on the printer for the rst time ................................................................................................................................... 14
Turn the printer on and o ................................................................................................................................................... 14
Move the printer ..................................................................................................................................................................... 15
Printer status beacon ............................................................................................................................................................ 16
2 HP Internal Print Server ......................................................................................................................................................................... 17
Start the Internal Print Server .............................................................................................................................................. 17
Change the language of the Internal Print Server ............................................................................................................ 18
Change the units of measurement in the Internal Print Server ..................................................................................... 18
Set the Internal Print Server preferences .......................................................................................................................... 18
Internal Print Server menus ................................................................................................................................................. 21
Printer status and alerts ....................................................................................................................................................... 22
Update the rmware and the Internal Print Server .......................................................................................................... 23
3 RIP distribution ........................................................................................................................................................................................ 25
4 Printing workows integration ............................................................................................................................................................. 26
Introduction to JDF ................................................................................................................................................................. 26
Working with JDF .................................................................................................................................................................... 26
5 Handle the substrate ............................................................................................................................................................................. 32
Supported substrate types ................................................................................................................................................... 32
Supported HP substrates ..................................................................................................................................................... 34
Substrate tips .......................................................................................................................................................................... 37
Substrate congurations ...................................................................................................................................................... 39
ENWW iii
Prepare to print ...................................................................................................................................................................... 40
The substrate edge holders ................................................................................................................................................. 42
Load a roll onto the spindle .................................................................................................................................................. 44
Load a roll into the printer .................................................................................................................................................... 45
Double-sided printing ............................................................................................................................................................ 55
Print a double-sided job with dual-roll ............................................................................................................................... 60
View information about the loaded substrate .................................................................................................................. 61
Unload a roll ............................................................................................................................................................................ 61
Output platen light ................................................................................................................................................................. 62
Substrate presets ................................................................................................................................................................... 63
Export multiple presets ........................................................................................................................................................ 63
Use a new substrate .............................................................................................................................................................. 64
Optimize for tiling ................................................................................................................................................................... 65
Prepare the printer for a new substrate ............................................................................................................................. 68
Create a new substrate preset with the Add New Substrate wizard ............................................................................. 68
Edit a substrate preset .......................................................................................................................................................... 70
Remove a substrate preset .................................................................................................................................................. 77
Online substrate manager .................................................................................................................................................... 77
Set the carriage beam position ............................................................................................................................................ 80
6 Create and manage print jobs .............................................................................................................................................................. 82
Add a new print job ................................................................................................................................................................ 82
Rotate a print job .................................................................................................................................................................... 87
Manage the print queue ........................................................................................................................................................ 87
Delete a print job .................................................................................................................................................................... 88
Image composition ................................................................................................................................................................ 89
7 Handle the ink system ......................................................................................................................................................................... 102
Ink system components ..................................................................................................................................................... 102
How to work with ink system components ..................................................................................................................... 104
8 Printer calibration ................................................................................................................................................................................ 126
Align the printheads ............................................................................................................................................................ 126
Possible diculties with printhead alignment ................................................................................................................ 130
Color calibration ................................................................................................................................................................... 134
Color consistency between dierent HP Latex printers ................................................................................................ 136
Color emulation of other printer models ......................................................................................................................... 136
Color proles ........................................................................................................................................................................ 138
Substrate-advance compensation ................................................................................................................................... 138
Calibrations specic to one substrate preset .................................................................................................................. 141
iv ENWW
Recommended calibrations after particular events ...................................................................................................... 142
9 HP Print Care ......................................................................................................................................................................................... 143
Print Care diagnostics ......................................................................................................................................................... 144
10 Accessories ......................................................................................................................................................................................... 146
Compatibility table .............................................................................................................................................................. 146
Dual roll printing .................................................................................................................................................................. 146
In-line slitters ....................................................................................................................................................................... 149
Substrate saver .................................................................................................................................................................... 151
HP Latex Double-sided Day and Night Kit ....................................................................................................................... 155
Roll-to-Free-Fall Kit ............................................................................................................................................................. 156
Ink collector .......................................................................................................................................................................... 161
11 Hardware maintenance .................................................................................................................................................................... 182
Safety precautions .............................................................................................................................................................. 182
Maintenance resources ....................................................................................................................................................... 182
Summary of repairs kits and maintenances ................................................................................................................... 186
How to perform maintenance operations ....................................................................................................................... 191
How to turn the printer o and on for maintenance operations ................................................................................. 194
Weekly maintenance ........................................................................................................................................................... 197
450 liter maintenance ......................................................................................................................................................... 228
900 liter maintenance ......................................................................................................................................................... 243
When required ...................................................................................................................................................................... 264
12 Troubleshoot substrate issues ........................................................................................................................................................ 314
Loading issues ...................................................................................................................................................................... 314
Printing issues ...................................................................................................................................................................... 316
Dual roll printing issues ...................................................................................................................................................... 323
Print length issues ............................................................................................................................................................... 326
Collector issues .................................................................................................................................................................... 327
Slitter poor cutting quality ................................................................................................................................................. 328
13 Troubleshoot print-quality issues ................................................................................................................................................... 330
General advice ...................................................................................................................................................................... 330
Image quality inspection plot ............................................................................................................................................. 332
Basic and advanced troubleshooting ............................................................................................................................... 335
Advanced print-quality troubleshooting .......................................................................................................................... 336
ENWW v
14 Troubleshoot ink cartridge and printhead issues ......................................................................................................................... 352
Ink cartridges ........................................................................................................................................................................ 352
Printheads ............................................................................................................................................................................. 353
Printhead cleaning roll errors ............................................................................................................................................ 358
15 Troubleshoot other issues ............................................................................................................................................................... 359
The printer does not start .................................................................................................................................................. 359
The printer does not print .................................................................................................................................................. 359
The printer cannot be restarted from the Internal Print Server ................................................................................... 359
The printer seems slow ...................................................................................................................................................... 359
Request to reinitialize the carriage ................................................................................................................................... 360
The Internal Print Server cannot detect the printer ....................................................................................................... 360
Print Care spontaneously restarts .................................................................................................................................... 360
Color calibration fails ........................................................................................................................................................... 360
16 When you need help ......................................................................................................................................................................... 361
HP Proactive Support .......................................................................................................................................................... 361
HP Customer Care ............................................................................................................................................................... 362
Service information ............................................................................................................................................................. 362
17 Printer specications ......................................................................................................................................................................... 364
Functional specications .................................................................................................................................................... 364
Physical specications ........................................................................................................................................................ 365
Memory specications ........................................................................................................................................................ 366
Power specications ........................................................................................................................................................... 366
Air supply requirements (pneumatic spindle) ................................................................................................................. 366
Ecological specications ..................................................................................................................................................... 367
Environmental specications ............................................................................................................................................. 367
Ventilation and air conditioning ......................................................................................................................................... 367
Acoustic specications ........................................................................................................................................................ 368
Appendix A Printer messages ............................................................................................................................................................... 369
Glossary ..................................................................................................................................................................................................... 373
Index ........................................................................................................................................................................................................... 376
vi ENWW
1 Introduction
Welcome to your printer
The HP Latex 1500 Printer allows you to print signs and graphics on a wide range of exible materials up to 3.20
m (126 in) wide, and uses water-based HP Latex Inks to provide high quality, durable output.
●
High quality output, with rich colors, 1200 dpi resolution, and 12 picoliter drop size
●
Print on a wide range of substrates—including PVC banners, self-adhesive vinyls, papers, wall coverings,
PET lms, and textiles
●
Durable prints with outdoor display permanence of up to three years unlaminated, and up to ve years
laminated
●
Accurate and consistent color reproduction with automatic color calibration (built-in spectrophotometer)
●
Indoor-quality prints up to 45 m²/h (480 ft²/h)
●
HP Print Care maintenance scheduler and proactive maintenance alerts
●
At-a-glance monitoring on a busy production oor with internal print server alerts and status beacon
signals
●
Optional Double-Sided Day Night Kit, for printing double-side backlit applications on PVC banner and paper
●
Optional Dual Roll Kit, to maximize productivity and unattended printing when SAV and other substrates up
to 63 in (1.6 m)
Documentation
The following documents can be downloaded from http://www.hp.com/go/latex1500/manuals/.
●
Site preparation guide
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Site preparation checklist
●
Installation guide
●
Introductory information
●
User's guide
●
Legal information
●
Limited warranty
ENWW Welcome to your printer 1
See the Solutions Web site for information about new substrates, at http://www.hp.com/go/latex1500/
solutions/. A new Web-based Media Solutions Locator (http://www.hp.com/go/mediasolutionslocator) has been
developed to collect available substrate congurations for latex printers.
The Quick Response (QR) code images found in some parts of this guide provide links to additional video
explanations of particular topics. For an example of such an image, see Dual roll printing on page 146.
Safety precautions
Before using your printer, read the following safety precautions and operating instructions to make sure you use
the equipment safely.
You are expected to have the appropriate technical training and experience necessary to be aware of hazards to
which you may be exposed in performing a task, and to take appropriate measures to minimize the risks to
yourself and to others.
Operations must be supervised at all times.
General safety guidelines
WARNING! The information provided by the printer status light is only for functional information purposes and
is not related to any safety provision or safety states. Warning labels on the printer must be always considered
when operating the printer and prevail against any of the status indicated by the printer status lights.
●
Turn o the printer, using the Branch Circuit Breakers located in the building’s Power Distribution Unit
(PDU), and call your service representative (see HP Customer Care Centers on page 362) in any of the
following cases:
–
The power cord is damaged.
–
The drying or curing enclosures are damaged.
–
The printer has been damaged by an impact.
–
Liquid has entered the printer.
–
There is smoke or an unusual smell coming from the printer.
–
The printer's built-in Residual Current Circuit Breaker (Ground Fault Circuit Interrupter) has been
repeatedly tripped.
–
Fuses have blown.
–
The printer is not operating normally.
–
There is any mechanical or enclosure damage.
●
Turn o the printer using the Branch Circuit Breakers in either of the following cases:
–
During a thunderstorm
–
During a power failure
●
Take special care with zones marked with warning labels.
2 Chapter 1 Introduction ENWW
Electrical shock hazard
WARNING! The internal circuits and drying and curing modules operate at hazardous voltages capable of
causing death or serious personal injury.
Turn o the printer using the Branch Circuit Breakers located in the building's Power Distribution Unit (PDU)
before servicing the printer. The printer must be connected to earth at mains outlets only.
To avoid the risk of electric shock:
●
Do not attempt to dismantle the drying and curing modules or e-cabinet during hardware maintenance
tasks. In that case, follow the instructions strictly.
●
Do not remove or open any other closed system covers or plugs.
●
Do not insert objects through slots in the printer.
●
Test the functionality of the Residual Circuit Breaker (RCCB) every year (refer to the procedure below).
NOTE: A blown fuse may indicate malfunctioning electrical circuits within the system. Call your service
representative (see HP Customer Care Centers on page 362), and do not attempt to replace the fuse yourself.
Checking the functionality of the Residual Circuit Breakers (RCCBs)
Following standard Residual Current Circuit Breaker (RCCB) recommendations, it is recommended that the RCCBs
are tested on a yearly basis. The procedure is as follows:
1. Turn o the built-in computer using the Internal Print Server’s Shutdown button (or, in Print Care, select
2. Once the computer is o, test that the RCCB works correctly by pressing the test button.
Heat hazard
The drying and curing subsystems of the printer operate at high temperatures and can cause burns if touched.
LED's array supports, beam and enclosures can reach high temperatures. To avoid the risk of burns, take the
following precautions:
●
●
●
Printer tools > Power options > Shutdown). Do not turn o the printer from the mains switch or the circuit
breakers.
CAUTION: The shutdown process takes some time to complete. Wait until the green Power Enabled light
is o before proceeding.
●
If the RCCB does not trip when the test button is pressed, this indicates that it has failed. The RCCB
must be replaced for safety reasons; call your service representative to remove and replace the RCCB.
●
If the RCCB trips, this indicates it is working correctly; reset the RCCB to its normal on state.
Do not touch the internal enclosures of the printer's drying and curing modules.
Take special care when accessing the substrate path.
Take special care with zones marked with warning labels.
●
Do not place objects covering LED's arrays supports, beam and enclosures.
●
Do not attempt to modify LED's array supports, beam and enclosures;
●
Remember to let the printer cool down before performing some maintenance operations.
ENWW Safety precautions 3
Fire hazard
The drying and curing subsystems of the printer operate at high temperatures. Call your service representative if
the printer's built-in Residual Current Circuit Breaker (Ground Fault Circuit Interrupter) is repeatedly tripped.
To avoid the risk of re, take the following precautions.
●
●
●
●
●
●
●
●
Use the power supply voltage specied on the nameplate.
Connect the power cords to dedicated lines, each protected by a branch circuit breaker according to the
information detailed in the Site Preparations documentation.
Do not insert objects through slots in the printer.
Take care not to spill liquid on the printer. After cleaning, make sure all components are dry before using
the printer again.
Do not use aerosol products that contain ammable gases inside or around the printer. Do not operate the
printer in an explosive atmosphere.
Do not block or cover the openings of the printer.
Do not attempt to modify the drying or curing module, or the e-cabinet.
Ensure that the operating temperature of the substrate recommended by the manufacturer is not
exceeded. If this information is not available, ask the manufacturer. Do not load substrates that cannot be
used at an operating temperature above 125°C (257°F).
●
Do not load substrates with auto-ignition temperatures below 250°C (482°F). See note below. No ignition
sources are close to the substrate.
NOTE: Test method based on EN ISO 6942:2002; Evaluation of materials and material assemblies when
exposed to a source of radiant heat, method B. The test conditions, to determine the temperature when
the substrate starts ignition (either ame or glow) were: Heat ux density: 30 kW/m2, Copper calorimeter,
K type thermocouple.
●
Proper maintenance and genuine HP consumables are required to ensure that the printer operates safely
as designed. The use of non-HP consumibles (foams, lters, printhead cleaning roll, and inks) may present
a risk of re.
LED's array supports, beam and enclosures can reach high temperatures. To avoid the risk of re, take the
following precautions:
●
Take special care with zones marked with warning labels.
●
Do not place objects covering LED's arrays supports, beam and enclosures.
●
Take care not to spill liquid on the accessory. After cleaning, make sure all components are dry before using
the printer.
●
Do not attempt to modify LED's array supports, beam and enclosures.
Mechanical hazard
The printer has moving parts that could cause injury. To avoid personal injury, take the following precautions
when working close to the printer and (optional) In-line slitters.
4 Chapter 1 Introduction ENWW
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Keep your clothing and all parts of your body away from the printer's moving parts.
●
Avoid wearing necklaces, bracelets and other hanging objects.
●
If your hair is long, try to secure it so that it will not fall into the printer.
●
Take care that sleeves or gloves do not get caught in the printer's moving parts.
●
Avoid standing close to the fans, which could cause injury and could also aect print quality (by obstructing
the air ow).
●
Do not touch gears or moving rolls during printing.
●
Do not operate the printer with covers bypassed.
●
Do not touch In-line slitters during printing.
●
Handle In-line slitters with care and store them safely into their box when not used with the printer.
●
Risk of cutting your ngers! Uninstall the In-line slitters when manipulating the curing module or accessing
the substrate path.
●
Take care when using the air gun. When used for cleaning purposes, make sure to use it according to the
local regulations since additional safety provisions may apply.
WARNING! Be careful when you open the loading table, NEVER leave it unattended with both latches in the
open position. It may open inadvertently and cause serious injuries. Always check it has both latches closed
properly.
Light radiation hazard
UV radiation can be emitted from the LED's array in compliance with the requirements of the exempt group of
IEC 62471:2006 Photobiological safety of lamps and lamp systems. However, you are recommended not to look
directly for a long time at the output LEDs lights while they are on.
Sound pressure level
The sound pressure level could exceed 70 dB(A) in some print modes. Hearing protection may be required.
Chemical hazard
Safety data sheets identify ink ingredient and ventilation requirements to ensure any airborne exposure is
adequately controlled.
Current printer ink systems material safety data sheets are available at: http://www.hp.com/go/msds.
Air conditioning and ventilation should meet with local environmental and health and safety (EHS) guidelines and
regulations. To see more detailed information, please refer to the “Ventilation and air conditioning” section
included in the site preparation guide, available at: http://www.hp.com/go/latex1500/manuals.
Heavy substrate hazard
Special care must be taken to avoid personal injury when handling heavy substrates.
ENWW Safety precautions 5
●
Handling heavy substrate rolls always requires two people. Care must be taken to avoid back strain and/or
injury.
●
Always use a forklift, pallet truck, or other handling equipment to lift substrates. The printer has been
designed to be compatible with many of these devices.
●
Always wear personal protective equipment including boots and gloves.
Ink and condensates handling
HP recommends that you wear gloves when handling ink and condensates system components.
Ventilation and air conditioning
As with all equipment installations, to maintain ambient comfort levels, air conditioning and ventilation in the
work area should take into account that the printer produces heat.
Air conditioning and ventilation should meet local environmental, health, and safety (EHS) guidelines and
regulations.
For a more prescriptive approach to adequate ventilation, refer to the ANSI/ASHRAE (American Society of
Heating, Refrigerating and Air-Conditioning Engineers) 62.1-2013 Ventilation for Acceptable Indoor Air Quality.
An example minimum exhaust rate of 2.5 L/s.m² (0.5 cfm/ft²) of fresh air for "copy, printing rooms" is specied.
NOTE: The ventilation and air conditioning units should not blow air directly onto the printer.
NOTE: Maintaining positive air pressure in the print production room will help prevent dust from entering the
room.
Use of tools and keys
●
Users: Daily operations including printer settings, printing, substrate loading, replacement of ink reservoirs,
and daily checks. Do not require any tool or maintenance key.
●
Maintenance personnel: Hardware maintenance tasks and replacement of printheads, lters, ink waste
bottles, foams, and printhead cleaning roll. Require maintenance key, and at screwdriver.
●
Service personnel: Any repair or maintenance operation, running diagnostics, and troubleshooting. Require
maintenance key, e-cabinet key, mains switch key, internal print server key, and torx screwdriver set.
6 Chapter 1 Introduction ENWW
Maintenance key E-cabinet key Mains switch key
Internal Print Server key Torx screwdriver set
NOTE: During the installation of the printer, the designated personnel receive training for the safe operation
and maintenance of the printer. It is not allowed to use the printer without this training.
NOTE: After using the maintenance key to open a door, remember to lock it afterwards, and return the key to
safe and secure storage.
Warnings and cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer
from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal injury or
death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal injury or
damage to the product.
ENWW Safety precautions 7
Warning labels
Label Explanation
Located on the e-cabinet.
Electric shock hazard
Heating modules operate at hazardous voltage. Disconnect power
source before servicing.
Caution! Double pole. Neutral fusing. Refer servicing to qualied
service personnel.
In case of operation of the fuse, parts of the printer that remain
energized may represent a hazard during servicing. Turn o the
printer using both Branch Circuit Breakers located in the building's
Power Distribution Unit (PDU) before servicing.
Warning
High leakage current. Current leakage may exceed 3.5 mA. Earth
connection essential before connecting supply. Equipment to be
connected to earthed mains only.
See installation instructions before connecting to the supply.
Ensure that the input voltage is within the printer's rated voltage
range. The printer requires up to two dedicated lines, each
protected by a branch circuit breaker according to site preparation
requirements.
Read and follow the operating and safety instructions before
starting the printer.
Located on the curing modules and universal support beam
Located on each side of substrate path, close to PPS gear
Risk of burns. Do not touch the internal enclosures of the printer's
drying and curing modules, universal support beam, and LED’s
array and enclosures when accessing substrate path.
Crush hazard. Do not touch PPS while moving. When substrate has
been loaded, the carriage descends into its normal position, and
could crush your hand or anything else left underneath it.
Risk of trapped ngers. Do not touch gears while moving. Danger
that your hands may become trapped between gearwheels.
Located on each side of substrate path, and close to PPS gear
8 Chapter 1 Introduction ENWW
Label Explanation
Hazardous moving part. Keep away from moving carriage
printhead. When printing, the printhead carriage travels back and
forth across the substrate.
Located internally on substrate path and on printhead cleaning roll
(web wipe); for maintenance/service personnel only
You are recommended to wear gloves when handling ink cartridges,
printhead cleaning cartridges and the printhead cleaning container.
Located on ink waste bottle and web wipe
Sound pressure level could exceed 70dB(A) in certain print modes.
Hearing protection may be required.
Located on rear side on left cover
Located internally on heating modules and electrical cabinets; for
maintenance/service personnel only
Located internally, close to vacuum fan blades and Dryer PCA
cooling fan; for maintenance/service personnel only
Electric shock hazard. Disconnect power before servicing. Heating
modules and electrical cabinets operate at hazardous voltage.
Hazardous moving parts. Keep away from moving fan blades.
Internal close to Vacuum Fan Blades and Dryer PCA cooling fan.
ENWW Safety precautions 9
Label Explanation
Risk of cutting your ngers. Do not touch in-line slitters during
printing.
Handle in-line slitters with care and store them safely in their box
when not being used with the printer.
Located on each side of the in-line slitters and close to carriage
encoder strip
Identies the Protective Earth (PE) terminal for qualied electrician,
and bonding terminals for maintenance/service personnel only.
Earth connection essential before connecting supply.
Identies the Protective Earth (PE) terminal for qualied electrician,
and bonding terminals for maintenance/service personnel only.
Earth connection essential before connecting supply.
Emergency stop buttons
There are four emergency stop buttons distributed around the printer. If an emergency occurs, simply push one
of the emergency stop buttons to stop all printing processes. A system error message is displayed, and the fans
turn at maximum speed. Ensure that all emergency stop buttons are released before restarting the printer.
Identies the short-circuit breaking capacity of printer’s built-in
supplementary circuit breakers beside mains input terminal, for
qualied electrician and maintenance/service personnel only. Earth
connection essential before connecting supply.
10 Chapter 1 Introduction ENWW
For safety reasons, access to the print zone is not permitted while printing is in progress. Therefore, if the
window or the loading table is opened, power to the carriage and to the drying and curing module is
disconnected. The print is cancelled and a system error may be displayed.
Main components
The following views of the printer illustrate the main components.
Front view
1. Ink cartridges
2. Emergency stop buttons
3. Front window for carriage and printzone access
4. Built-in computer
ENWW Main components 11
5. Printer status beacon
6. E-cabinet
7. Power switches, lights, and circuit breakers
8. Printhead cleaning roll door
9. Curing module latches, one on each side
10. Curing module handles
11. Substrate output spindle
Rear view
1. Emergency stop buttons
2. Condensation collector bottle
3. Loading table latches, one on each side
4. Loading table
5. Drive roller
6. Substrate input spindle
12 Chapter 1 Introduction ENWW
Carriage view
1. Optimizer printhead latch
2. Aerosol lters
3. Printhead
4. Color printhead latch
Printer software
Your printer requires the following software:
●
The HP Internal Print Server is provided with your printer and is already installed in the printer's built-in
computer. It displays printer alerts and a summary of printer status, manages print jobs, and must be used
to interact with the printer in various ways. See HP Internal Print Server on page 17.
●
The HP Print Care program is provided with your printer and is already installed in the printer's built-in
computer. It displays printer status and history in detail, and helps you to maintain the printer and solve any
problems that may arise. See HP Print Care on page 143.
●
A Raster Image Processor (RIP) should be run on a separate computer; it cannot be installed on the
printer's built-in computer. It is not provided with the printer and should be obtained separately. The printer
is JDF-enabled. If your RIP supports this interface, it can retrieve and display printer and job status.
ENWW Printer software 13
Turn on the printer for the rst time
1. Make sure that the two bottom rows of circuit breakers at the front right of the printer are all in the up
position.
2. Turn the main switch to the on position, and also turn on the PC switch beside it.
3. Check that all three green lights are on. In normal operation these lights should always be on. If any of
them are o, check the Internal Print Server in case there is a system error, and see Printer messages
on page 369 or check with your electrician.
4. Wait for the Internal Print Server to tell you that the printer is waiting for rearm.
5. Perform a visual check of the printer.
6. Press the blue rearm button at the front right of the printer. This enables all of the printer's high-power
subsystems.
7. Check that the printer-enabled green light turns on. In normal operation this light should always be on. If at
any time you notice that this light is o, check the Internal Print Server in case there is a system error, and
see Printer messages on page 369.
8. Wait for the Internal Print Server to indicate that the printer is ready. This can take several minutes. When
initialization is complete, the Internal Print Server displays a Ready message. If a system error message is
displayed, see Printer messages on page 369.
Turn the printer on and o
The printer has three power-o levels. Each of them goes deeper, until you reach complete shutdown at level 3.
14 Chapter 1 Introduction ENWW
Level Turn o Turn on
1: Major power
electronics and engine
o.
2: All printer systems o
(recommended).
3: All printer systems and
Internal Print Server o.
Wait for the Internal Print Server to indicate that the
printer is ready, then turn o the high-power
subsystems by pressing the shutdown icon near the
top left corner of the screen. Wait until the Internal
Print Server reports that it has lost its connection to
the printer.
NOTE: After the printer electronics have been
turned o at the Internal Print Server, the fans turn at
maximum speed for safety reasons. This is normal
behavior and not a cause for concern.
After completing level 1, turn o the main switch. The
fans should stop.
After completing level 2, shut down the Internal Print
Server from the Windows Start button, and wait until
you see a black screen with the message No input
signal.
CAUTION: The computer may be damaged if it is
turned o incorrectly.
Once the Internal Print Server is completely o and
you see No input signal on the screen, turn o the
computer power switch.
Click the Wake Up button up in the top left corner of
the Internal Print Server window, and wait for the
printer to turn on the high-power systems.
When prompted, press the blue rearm button at the
front right of the printer.
After completing level 1, turn on the main switch, and
ensure that the circuit breaker beside it is on.
When prompted, press the blue rearm button and
wait for the Internal Print Server to announce that the
printer is Ready.
After completing level 2, see Turn on the printer for
the rst time on page 14.
Move the printer
If you wish to move the printer a short distance on the same site, across a horizontal oor with no steps and no
slopes of more than 3% inclination, see the following instructions. For more dicult movement operations, call
your service representative (see HP Customer Care Centers on page 362).
CAUTION: Slopes steeper than 3% may cause serious damage to the printer.
1. Turn o the printer.
2. Disconnect all power and network cables from the printer.
3. Raise the feet gradually, applying two turns each time to each foot so that the wheels (A) touch the ground.
To raise a foot:
a. Use a 24mm (15/16 in) open end wrench to unlock the nut at the top of the foot.
b. Rotate the nut manually down the bolt. Leave about 2cm (0.8 in) clearance at the bottom between
nut and foot.
c. Use a 16mm (5/8 in) open end wrench to rotate the foot upwards. Use the at hexagonal faces at the
bottom of the bolt to t the wrench.
d. Raise the foot as far as the bolt allows.
e. Use the 24mm (15/16 in) open end wrench to lock the nut again.
ENWW Move the printer 15
CAUTION: Take care to raise the feet as high as you can. They may break if they touch the ground while
the printer is in motion.
4. Push the printer from the outside corners of the main body. Remember to avoid slopes steeper than 3%.
5. Once the desired destination is reached, reverse the process described above to secure the printer in
position.
After moving the printer, you may in some cases need an electrician to reconnect the power cables. You may
also need to recongure the network, from the printer's built-in computer and from the RIP computer. See the
Installation Guide for more details, including the minimum space required around the printer.
Printer status beacon
CAUTION: The information provided by the printer status beacon is for functional information purposes only,
and is not related to any safety provision, or safety states. Warning labels on the printer must be always
considered when operating the printer, and they prevail over any status indicated by the printer status beacon.
Printer status beacon messages mean:
Color Description
Red Unexpected printing interruption. A job that had started to print stopped unexpectedly and
Orange Warning alert present in the IPS
Green Idle
appears as Failed. Attention required.
An UI user conrmation appears in the IPS window. When attended to, the red color in the
beacon changes to reect the state of the printer.
Printing
16 Chapter 1 Introduction ENWW
2 HP Internal Print Server
Start the Internal Print Server
The Internal Print Server starts automatically with Windows, and runs continually, in the background if not in the
foreground.
If for some reason it has stopped running, or its window is not visible, you can start it from the Windows Start
menu or by double-clicking its icon on the desktop.
When it starts, the main screen appears.
In the main screen:
●
You can shut down the printer by pressing the Shut down button at the top left.
●
The top central pane shows the printer status and maintenance status. See Printer status and alerts
on page 22.
●
The thermometer to the right of the status pane shows the curing temperature.
ENWW Start the Internal Print Server 17
●
To the right of the thermometer, you can see a summary of the status of the ink cartridges, the printheads,
and the printhead cleaning roll.
●
The System Preheat button preheats the whole system in printer ready status. It is useful for cold
environments to avoid time-out errors during warm-up. It enables drying and curing to slowly preheat the
system. Heating duration can be set from 1 to 60 minutes in Tools > Preferences > Additional Settings.
●
The Printing pane occupies most of the window, and includes:
–
The Print, Cancel, and Print adjustment buttons
–
The job queue
–
The print preview and job settings
●
The Substrate pane includes the Substrate load/unload, Enable collector, and move carriage beam buttons;
and information about how the current substrate is loaded.
Change the language of the Internal Print Server
When the Internal Print Server starts, it uses the language selected in the Windows Regional and Language
Options. To change the selected language:
1. Open the Control Panel from the start menu.
2. If you are using the Category View of the Control Panel, open the Clock, Language, and Region category.
3. Open the Regional and Language Options.
4. In the Formats tab, change the current format to correspond with the language you want.
5. Press the OK button.
The change takes eect when Windows is restarted.
Change the units of measurement in the Internal Print Server
To change the units of measurement in the Internal Print Server, select the Tools > Preferences > Units. You can
change the units of length and temperature.
Set the Internal Print Server preferences
To change the Internal Print Server's preferences, select Preferences from the Tools menu. In the Preferences
window, you will see four tabs.
18 Chapter 2 HP Internal Print Server ENWW
General tab
●
●
●
Units of length and temperature
Remarks (to add as a footer to the printed le)
Font of footer text
●
Hot folder
●
JMF connection url
Queue Rules tab
ENWW Set the Internal Print Server preferences 19
●
Action when job fails
●
Action when job has been printed
●
Action when job is removed from the queue
Additional Settings tab
●
Maximum roll length
●
Gap between jobs
●
Nesting gap between images
●
Margins:
–
RIP: Margins are set as dened in the RIP.
–
Center: The image is horizontally centered on the loaded substrate.
–
Default: The default margins are set to 5.0 mm (0.02 in). You can dene the default left margin in the
Job Properties window.
●
Heating duration
●
Optimize for tiling:
–
Print preparation plot at the beginning of the queue.
–
Print color bars.
20 Chapter 2 HP Internal Print Server ENWW
Remote Assistance tab
●
Enable remote assistance
●
Enable proxy server and give details
●
Register Remote/Mobile Device
Internal Print Server menus
The Internal Print Server provides the following menus.
ENWW Internal Print Server menus 21
The File menu
The Information menu
The Printer menu
●
Add New Job
●
Add Existing Job
●
Edit Job
●
Delete Job
●
Exit
The Substrate menu
●
Load/Unload
●
Settings
●
Create
●
Edit
●
Clone
●
Optimize for tiling
●
Rename
●
Remove
●
Alerts
●
Supplies
●
Service information
The Tools menu
●
Preferences
●
HP Scitex Print Care
●
HP Proactive Support
●
Firmware update
●
Wake up
●
Shut down
●
Reinitialize carriage
●
Printing adjustments
●
Printhead alignment
●
Printhead cleaning
●
Replace printheads
●
Replace cleaning roll kit
●
Advance calibration
●
Enable/Disable collector
The Help menu
●
About
●
User's guide
●
Color calibration
●
Presets management
●
Search substrate online
Printer status and alerts
The Internal Print Server displays the general status of the printer, the maintenance status, the loaded substrate,
and the ink system.
The printer can communicate the following types of alerts:
Printer status
●
Errors: When the printer is unable to print.
●
Warnings: When the printer needs attention for an adjustment, such as a calibration, preventive
maintenance or ink cartridge replacement.
A summary list of printer alerts appears in the main window of the Internal Print Server. To display a more
complete and detailed list, select Information > Alerts.
For more information about a particular alert, see Printer messages on page 369.
22 Chapter 2 HP Internal Print Server ENWW
Maintenance status
●
Green light: No maintenance is needed.
●
Yellow light: Maintenance procedure date is approaching. Press the yellow button to check Print Care for
details. See HP Print Care on page 143.
●
Orange light: Maintenance is required. Press the orange button to check Print Care for details.
●
Red light: Maintenance is required urgently. Press the red button to check Print Care for details.
●
Grayed out: Print Care is not running. Press the orange button.
Update the rmware and the Internal Print Server
TIP: When updating the rmware and the Internal Print Server, rst update the rmware and then the Internal
Print Server.
Update the rmware
From time to time rmware updates will be available from HP that increase the printer's functionality and
enhance its features.
Firmware updates can be downloaded from the Internet and installed in your printer using the Internal Print
Server: select Firmware update from the Tools menu.
Follow the instructions on your screen to download the rmware le and store it on your hard disk. Then select
the downloaded le and click Update.
The rmware includes a set of the most commonly used substrate presets. Extra substrate presets can be
downloaded separately; see Substrate presets on page 63.
Update the Internal Print Server
IMPORTANT: Remove the previous version of the Internal Print Server in the printer's built-in computer before
installing the new version.
1. Remove the current version of the Internal Print Server through the control panel. Select Uninstall Internal
Print Server Application (this deletes any current job in the queue, but not ripped les).
2. Download the le to the built-in computer's hard disk (but not to the desktop).
ENWW Update the rmware and the Internal Print Server 23
3. Unzip/extract the les HPIPS.msi and Setup.exe.
4. Run the le Setup.exe and follow the onscreen instructions until the new software is installed.
Update the HP IPS Services
IMPORTANT: Remove the previous version of the Internal Print Server in the printer's built-in computer before
installing the new version.
1. Remove the current version of the Internal Print Server through the control panel. Select Uninstall Internal
Print Server Application
2. Download the le to the built-in computer's hard disk (but not to the desktop).
3. Unzip/extract the les HPIPSServices.msi and Setup.exe.
4. Run the le Setup.exe and follow the onscreen instructions until the new software is installed.
.
24 Chapter 2 HP Internal Print Server ENWW
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