HP LASERJETÂ M452NW User Manual

User Guide

Color LaserJet Enterprise M552 Color LaserJet Enterprise M553

www.hp.com/support/colorljM552 www.hp.com/support/colorljM553

M553xM552dn

M553dn

M553n

HP Color LaserJet Enterprise M552, M553

User Guide

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Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 1, 11/2015

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ated.

Table of contents

1 Product overview .......................................................................................................................................... 1

Product views ......................................................................................................................................................... 2

Product front view ............................................................................................................................... 2

Product back view ............................................................................................................................... 3

Interface ports ..................................................................................................................................... 4

Control-panel view (4-line control panel, n and dn models only) ...................................................... 5

Control-panel view (touchscreen control panel, x model only) .......................................................... 6

Product specications ........................................................................................................................................... 8

Technical specications ....................................................................................................................... 8

Supported operating systems ............................................................................................................. 9

Mobile printing solutions .................................................................................................................. 11

Product dimensions .......................................................................................................................... 12

Power consumption, electrical specications, and acoustic emissions ........................................... 14

Operating-environment range .......................................................................................................... 14

Product hardware setup and software installation ............................................................................................ 16

2 Paper trays ................................................................................................................................................. 17

Load Tray 1 ........................................................................................................................................................... 18

Introduction ....................................................................................................................................... 18

Tray 1 paper orientation ................................................................................................................... 20

Use alternative letterhead mode ...................................................................................................... 21

Enable Alternative Letterhead Mode by using the product control-panel menus ........ 21

Print with Alternative Letterhead Mode (Windows) ....................................................... 21

Load Trays 2, 3, 4, and 5 ...................................................................................................................................... 22

Introduction ....................................................................................................................................... 22

Trays 2, 3, 4, and 5 paper orientation ............................................................................................... 24

Use alternative letterhead mode ...................................................................................................... 25

Enable Alternative Letterhead Mode by using the product control-panel menus ........ 25

Print with Alternative Letterhead Mode (Windows) ....................................................... 25

Load envelopes .................................................................................................................................................... 26

Introduction ....................................................................................................................................... 26

Envelope orientation ......................................................................................................................... 26

ENWW iii

Load and print labels ........................................................................................................................................... 27

Introduction ....................................................................................................................................... 27

Manually feed labels ......................................................................................................................... 27

3 Supplies, accessories, and parts ................................................................................................................... 29

Order supplies, accessories, and parts ................................................................................................................ 30

Ordering ............................................................................................................................................. 30

Supplies and accessories .................................................................................................................. 30

Customer self-repair parts ................................................................................................................ 31

Replace the toner cartridges ............................................................................................................................... 33

Introduction ....................................................................................................................................... 33

Toner-cartridge information ............................................................................................................. 33

Remove and replace the cartridges .................................................................................................. 34

Replace the toner-collection unit ........................................................................................................................ 38

Introduction ....................................................................................................................................... 38

Remove and replace the toner-collection unit ................................................................................. 38

4 Print ........................................................................................................................................................... 41

Print tasks (Windows) .......................................................................................................................................... 42

How to print (Windows) ..................................................................................................................... 42

Automatically print on both sides (Windows) ................................................................................... 44

Manually print on both sides (Windows) ........................................................................................... 44

Print multiple pages per sheet (Windows) ........................................................................................ 45

Select the paper type (Windows) ...................................................................................................... 45

Additional print tasks ........................................................................................................................ 46

Print tasks (OS X) ................................................................................................................................................. 47

How to print (OS X) ............................................................................................................................ 47

Automatically print on both sides (OS X) .......................................................................................... 47

Manually print on both sides (OS X) .................................................................................................. 47

Print multiple pages per sheet (OS X) ............................................................................................... 47

Select the paper type (OS X) ............................................................................................................. 48

Additional print tasks ........................................................................................................................ 48

Store print jobs on the product to print later ...................................................................................................... 49

Introduction ....................................................................................................................................... 49

Create a stored job (Windows) .......................................................................................................... 49

Create a stored job (OS X) .................................................................................................................. 50

Print a stored job ............................................................................................................................... 51

Delete a stored job ............................................................................................................................ 51

Mobile printing ..................................................................................................................................................... 53

Introduction ....................................................................................................................................... 53

Wi-Fi Direct and NFC Printing ............................................................................................................ 53

iv ENWW

HP ePrint via email ............................................................................................................................ 53

HP ePrint software ............................................................................................................................ 54

AirPrint ............................................................................................................................................... 54

Android embedded printing .............................................................................................................. 55

Print from the USB port ....................................................................................................................................... 56

Introduction ....................................................................................................................................... 56

Enable the USB port for printing ....................................................................................................... 56

Print USB documents ........................................................................................................................ 57

5 Manage the product ..................................................................................................................................... 59

Advanced conguration with HP Embedded Web Server (EWS) ......................................................................... 60

Introduction ....................................................................................................................................... 60

How to access the HP Embedded Web Server (EWS) ........................................................................ 60

HP Embedded Web Server features .................................................................................................. 61

Information tab ............................................................................................................... 61

General tab ...................................................................................................................... 62

Print tab .......................................................................................................................... 62

Troubleshooting tab ....................................................................................................... 63

Security tab ..................................................................................................................... 63

HP Web Services tab ....................................................................................................... 64

Networking tab ............................................................................................................... 64

Other Links list ................................................................................................................ 65

Advanced conguration with HP Utility for OS X ................................................................................................ 66

Open HP Utility .................................................................................................................................. 66

HP Utility features ............................................................................................................................. 66

Congure IP network settings ............................................................................................................................. 68

Printer sharing disclaimer ................................................................................................................. 68

View or change network settings ..................................................................................................... 68

Rename the product on a network ................................................................................................... 68

Manually congure IPv4 TCP/IP parameters from the control panel ............................................... 69

Manually congure IPv6 TCP/IP parameters from the control panel ............................................... 69

Link speed and duplex settings ........................................................................................................ 70

Product security features .................................................................................................................................... 72

Introduction ....................................................................................................................................... 72

Security statements .......................................................................................................................... 72

IP Security .......................................................................................................................................... 72

Assign or change the system password using the Embedded Web Server ...................................... 72

Sign in to the product ........................................................................................................................ 73

Encryption support: HP High Performance Secure Hard Disks ........................................................ 73

Lock the formatter ............................................................................................................................ 73

Economy settings ................................................................................................................................................ 74

ENWW v

Introduction ....................................................................................................................................... 74

Optimize speed or energy usage ...................................................................................................... 74

Set the sleep timer and congure the product to use 1 watt or less of power ................................ 74

HP Web Jetadmin ................................................................................................................................................. 76

Software and rmware updates .......................................................................................................................... 77

6 Solve problems ............................................................................................................................................ 79

Customer support ................................................................................................................................................ 80

Control panel help system ................................................................................................................................... 81

Restore factory-set defaults ............................................................................................................................... 82

Introduction ....................................................................................................................................... 82

Restore factory settings from the product control panel ................................................................ 82

Restore factory settings from the HP Embedded Web Server (network-connected products

only) ................................................................................................................................................... 82

A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel ....................... 83

Change the “Very Low” settings ....................................................................................................... 83

For products with fax capability ..................................................................................... 83

Order supplies ................................................................................................................................... 84

Product does not pick up paper or misfeeds ....................................................................................................... 85

Introduction ....................................................................................................................................... 85

The product does not pick up paper ................................................................................................. 85

The product picks up multiple sheets of paper ................................................................................ 85

Clear paper jams .................................................................................................................................................. 86

Introduction ....................................................................................................................................... 86

Jam locations ..................................................................................................................................... 86

Auto-navigation for clearing jams .................................................................................................... 87

Experiencing frequent or recurring paper jams? .............................................................................. 87

Clear paper jams in Tray 1 ................................................................................................................. 88

Clear paper jams in Tray 2 ................................................................................................................. 90

Clear paper jams in the optional 550-sheet trays ............................................................................ 93

Clear paper jams in the right door and the fuser area ...................................................................... 96

Clear paper jams in the output bin .................................................................................................. 101

Improve print quality ......................................................................................................................................... 102

Introduction ..................................................................................................................................... 102

Print from a dierent software program ........................................................................................ 102

Check the paper-type setting for the print job ............................................................................... 102

Check the paper type setting (Windows) ..................................................................... 102

Check the paper type setting (OS X) ............................................................................. 103

Check toner-cartridge status .......................................................................................................... 103

Clean the product ............................................................................................................................ 103

Print a cleaning page .................................................................................................... 103

vi ENWW

Visually inspect the toner cartridge ................................................................................................ 104

Check paper and the printing environment .................................................................................... 104

Step one: Use paper that meets HP specications ...................................................... 104

Step two: Check the environment ................................................................................ 104

Step three: Set the individual tray alignment .............................................................. 105

Calibrate the product to align the colors ........................................................................................ 105

Check other print job settings ......................................................................................................... 105

Adjust color settings (Windows) ................................................................................... 106

Try a dierent print driver ............................................................................................................... 107

Solve wired network problems .......................................................................................................................... 108

Introduction ..................................................................................................................................... 108

Poor physical connection ................................................................................................................ 108

The computer is using the incorrect IP address for the product .................................................... 108

The computer is unable to communicate with the product ........................................................... 108

The product is using incorrect link and duplex settings for the network ...................................... 109

New software programs might be causing compatibility problems .............................................. 109

The computer or workstation might be set up incorrectly ............................................................. 109

The product is disabled, or other network settings are incorrect .................................................. 109

Index ........................................................................................................................................................... 111

ENWW vii

viii ENWW

1 Product overview

●

Product views

●

Product specications

●

Product hardware setup and software installation

For more information:

Go to www.hp.com/support/colorljM552, www.hp.com/support/colorljM553.

HP's all-inclusive help for the product includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 1

Product views

●

Product front view

●

Product back view

●

Interface ports

●

Control-panel view (4-line control panel, n and dn models only)

●

Control-panel view (touchscreen control panel, x model only)

Product front view

1 Standard output bin

2 4-line LCD control panel with keypad (n and dn models only)

3 Hardware integration pocket for connecting accessory and third-party devices (dn and x models only)

4 Easy-access USB port

Insert a USB ash drive for printing without a computer or to update the product rmware.

NOTE: An administrator must enable this port before use.

5 Right door (access to the fuser and for clearing jams)

6 Tray 1

7 Model name

8 Tray 2

9 Front door (access to the toner cartridges)

10 On/o button

11 Con

trol panel with color touchscreen display (x models only)

2 Chapter 1 Product overview ENWW

12 Lower-right door for the 1 x 550-sheet feeder (access for clearing jams)

13 1 x 550-sheet feeder, Tray 3 (included with the x model, optional for the other models)

NOTE: The M552 model accepts one 1 x 550-sheet paper feeder. The M553 models accept up to three 1 x 550-sheet

paper feeders.

Product back view

1 Toner-collection-unit door

2 Formatter (contains the interface ports)

3 Power connection

4 Serial number and product number label

5 Formatter cover

ENWW Product views 3

Interface ports

1 Local area network (LAN) Ethernet (RJ-45) network port

2 Hi-Speed USB 2.0 printing port

3 USB port for connecting external USB devices (this port might be covered)

NOTE: For easy-access USB printing, use the USB port near the control panel.

4 Chapter 1 Product overview ENWW

Control-panel view (4-line control panel, n and dn models only)

1 2 3

4 5 6

7 8 9

Use the control panel to obtain product and job status information and to congure the product.

1 Control-panel display Shows status information, menus, help information, and error messages

2 Numeric keypad Enter numeric values

3 Clear button Returns values to their defaults and closes the help screen

4 Folder button Provides quick access to the Retrieve Job menu

5 Home button Opens and closes the menus

6 Back button Backs up one level in the menu tree or backs up one numeric entry

7 Down arrow Navigates to the next item in the list, or decreases the value of numeric items

8 Stop button Cancels the current print job and clears the pages from the product

9 OK button

10 Help button Provides information about the message on the control-panel display

11 Up arrow Navigates to the previous item in the list, or increases the value of numeric items

●

Saves the selected value for an item

●

Performs the action that is associated with the item that is highlighted on the control-panel display

●

Clears an error condition when the condition is clearable

ENWW Product views 5

Control-panel view (touchscreen control panel, x model only)

2 3 4 5 6 7 8

1011

NOTE: Tilt the control panel for easier viewing.

The Home screen provides access to the product features and indicates the current status of the product.

Return to the Home screen at any time by touching the Home button. Touch the Home button on the lower edge of the product control panel, or touch the Home button in the upper-left corner of most screens.

NOTE: The features that appear on the Home screen can vary, depending on the product conguration.

1 Product status The status line provides information about the overall product status.

2 HP logo or Home button

3 Stop button Touch the Stop button to pause the current job. The Job Status screen opens and provides options to

utton

5 Language Selection

6 Sleep button Touch the Sleep button to put the product into Sleep mode.

7 Network button Touch the Network button to nd information about the network connection.

8 Help button Touch the Help button to open the embedded help system.

9 Scroll bar Use the scroll bar to see the complete list of available features.

butt

On any screen other than the Home screen, the HP logo changes to a Home button. Touch the

Home button to return to the Home screen.

cancel or con

Touch the Sign In button to access secured features.

Touch the Sign Out button to sign out of the product. The product restores all options to the default settings.

Touch the Language Selection button to select the language for the control-panel display.

tinue the job.

6 Chapter 1 Product overview ENWW

10 Features Depending on the product conguration, the features that appear in this area can include any of the

following items:

●

Save to Device Memory

●

Retrieve from USB

●

Retrieve from Device Memory

●

Job Status

●

Supplies

●

Trays

●

Administration

●

Device Maintenance

11 Home button

Touch the Home button to return to the product Home screen at any time.

ENWW Product views 7

Product specications

IMPORTANT: The following specications are correct at the time of publication, but they are subject to

change. For current information, see www.hp.com/support/colorljM552, www.hp.com/support/colorljM553.

●

Technical specications

●

Supported operating systems

●

Mobile printing solutions

●

Product dimensions

●

Power consumption, electrical specications, and acoustic emissions

●

Operating-environment range

Technical specications

Model name

Product number

Paper handling Tray 1 (100-sheet capacity)

Tray 2 (550-sheet capacity)

Tray 3 (1 x 550-sheet paper

Printer stand Optional Optional Optional Optional

Automatic duplex printing Not available

Connectivity 10/100/1000 Ethernet LAN

Hi-Speed USB 2.0

Easy-access USB port for

M552dn

B5L23A

Optional Optional Optional

feeder)

NOTE: The M552 model

accepts one 1 x 550-sheet paper feeder. The M553 models accept up to three 1 x 550-sheet paper feeders.

connection with IPv4 and IPv6

printing without a computer and upgrading the rmware

M553n

B5L24A

M553dn

B5L25A

M553x

B5L26A

Hardware Integration Pocket

for connecting accessory and third-party devices

HP Internal USB Ports Optional Optional Optional Optional

HP Jetdirect 3000w NFC/

Wireless Accessory for printing from mobile devices

Optional Optional Optional Not supported

Not supported

8 Chapter 1 Product overview ENWW

Model name

M552dn

M553n

M553dn

M553x

Product number

Integrated HP near-eld

communication (NFC) and WiFi Direct functionality for printing from mobile devices

HP Jetdirect 2900nw Print

Server accessory for wireless connectivity

Memory 1 GB base memory

NOTE: For the M553

models, the base memory is expandable to 2 GB by adding a DIMM memory module. The M552 model does not support memory expansion.

HP Secure High-Performance

Hard Disk

Security HP Trusted Platform Module

for encrypting all data that passes through the product

Control-panel display and input

Color touchscreen control

4-line graphical display with 10-key keypad

panel

B5L23A

Not supported Not supported Not supported

Optional Optional Optional Optional

Not supported Optional Optional Optional

Optional Optional Optional Optional

Not supported Not supported Not supported

B5L24A

B5L25A

B5L26A

Not supported

Print Prints 33 pages per minute

(ppm) on A4 and 35 ppm on letter-size paper

Prints 37 pages per minute

(ppm) on A4 and 40 ppm on letter-size paper

Easy-access USB printing (no

computer required)

Supported operating systems

The following information applies to the Product-Specic Windows PCL 6 and OS X print drivers and to the inbox software installation CD.

Windows: The HP Software Installer CD installs the “HP PCL.6” or “HP PCL 6” version 3 driver, depending on the Windows operating system, along with optional software when using the full software installer. Download the “HP PCL-6” version 4 print driver from the product-support Web site for this product: www.hp.com/

support/colorljM552, www.hp.com/support/colorljM553.

Mac computers and OS X: Mac computers and Apple mobile devices are supported with this product. The OS X print driver and print utility are available for download from hp.com and may also be available via Apple Software Update. The HP installer software for OS X is not included in the in-box CD. Follow these steps to download the OS X installer software:

ENWW Product specications 9

1. Go to www.hp.com/support/colorljM552, www.hp.com/support/colorljM553.

2. Select Support Options, and then under Download Options select Drivers, Software & Firmware.

3. Click the operating system version, and then click the Download button.

Operating system Driver installed Notes

Windows® XP SP3, 32-bit The “HP PCL.6” product-specic print

driver is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows Vista®, 32-bit The “HP PCL.6” product-specic print

driver is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows Server 2003 SP2, 32-bit The “HP PCL.6” product-specic print

driver is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows 7 SP1, 32-bit and 64-bit The “HP PCL 6” product-specic print

driver is installed for this operating system as part of the full software installation.

The full software installer is not supported for this operating system.

Use UPD drivers for 64-bit operating systems.

Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best eort support for the discontinued XP operating system.

The full software installer is not supported for this operating system.

Use UPD drivers for 64-bit operating systems.

The full software installer is not supported for this operating system.

Use UPD drivers for 64-bit operating systems.

Microsoft retired mainstream support for Windows Server 2003 in July 2010. HP will continue to provide best eort support for the discontinued Server 2003 operating system.

Windows 8, 32-bit and 64-bit The “HP PCL 6” product-specic print

driver is installed for this operating system as part of the full software installation.

Windows 8.1, 32-bit and 64-bit The “HP PCL 6” product-specic print

driver is installed for this operating system as part of the full software installation.

Windows Server 2008 SP2, 32-bit The “HP PCL.6” product-specic print

driver is installed for this operating system as part of the basic software installation. The basic installer installs the driver only

Windows Server 2008 SP2, 64-bit The “HP PCL 6” product-specic print

driver is installed for this operating system as part of the full software installation.

Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” product-specic print

driver is installed for this operating system as part of the full software installation.

Windows Server 2012, 64-bit The software installer does not support

Windows Server 2012 but the “HP PCL 6” version 3 and “HP PCL-6” version 4 product-specic print drivers do support it.

Windows 8 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.

Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.

The full software installer is not supported for this operating system.

Download the driver from the HP Web site, and use the Windows Add Printer tool to install it.

10 Chapter 1 Product overview ENWW

Operating system Driver installed Notes

Windows Server 2012 R2, 64 bit The software installer does not support

Windows Server 2012 but the “HP PCL 6” and “HP PCL-6” version 4 product-specic print drivers do support it.

OS X 10.7 Lion, OS X 10.8 Mountain Lion, and OS X 10.9 Mavericks

The OS X print driver and print utility are available for download from hp.com and may also be available via Apple Software Update. The HP installer software for OS X is not included in the in-box CD.

Download the driver from the HP Web site, and use the Windows Add Printer tool to install it.

For OS X, download the full installer from the support Web site for this product.

1. Go to www.hp.com/support/

colorljM552, www.hp.com/support/ colorljM553.

2. Select Support Options, and then

under Download Options select Drivers, Software & Firmware.

3. Click the operating system version,

and then click the Download button.

NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljM552,

www.hp.com/support/colorljM553 for HP's all-inclusive help for the product.

NOTE: For details on client and server operating systems and for HP UPD PCL6, UPD PCL 5, and UPD PS

driver support for this product, go to www.hp.com/go/upd. Under Additional information, click Link to Supported products.

Mobile printing solutions

The product supports the following software for mobile printing:

●

HP ePrint software

NOTE: The HP ePrint Software supports the following operating systems: Windows 7 SP 1 (32-bit and

64-bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); and OS X versions 10.6 Snow Leopard, 10.7 Lion, 10.8 Mountain Lion, and 10.9 Mavericks.

●

HP ePrint via email (Requires HP Web Services to be enabled and the product to be registered with HP Connected)

●

HP ePrint app (Available for Android, iOS, and Blackberry)

●

ePrint Enterprise app (Supported on all products with ePrint Enterprise Server Software)

●

HP Home and Biz app (Available for Symbian/Nokia devices)

●

Google Cloud Print 1.0 (Requires the product to be registered with HP Connected and then registered with Google Cloud)

●

AirPrint

●

Android Printing

ENWW Product specications 11

Product dimensions

Figure 1-1 Dimensions for the n and dn models

Product fully closed Product fully opened

1. Height 399 mm (15.7 in) 399 mm (15.7 in)

2. Depth 479 mm (18.9 in) 771 mm (30.4 in)

3. Width 458 mm (18.0 in) 826 mm (32.5 in)

Weight n model: 27 kg (59.5lb)

dn model: 27.5 kg (60.6 lb)

Figure 1-2 Dimensions for the x model

Product fully closed Product fully opened

1. Height 581 mm (22.9 in) 581 mm (22.9 in)

2. Depth 479 mm (18.9 in) 771 mm (30.4 in)

12 Chapter 1 Product overview ENWW

Product fully closed Product fully opened

3. Width 458 mm (18.0 in) 853 mm (33.6 in)

Weight 33.4 kg (73.6 lb)

Figure 1-3 Dimensions for the 1 x 550-sheet paper feeder

1. Height 130 mm (5.1 in)

2. Depth Tray closed: 458 mm (18.0 in)

Tray opened: 771 mm (30.4 in)

3. Width Lower-right door closed: 458 mm (18.0 in)

Lower-right door opened: 853 mm (33.6 in)

Weight 5.8 kg (12.8 lb)

Figure 1-4 Dimensions for the printer cabinet and stand

1. Height 295 mm (11.6 in)

2. Depth Door closed: 465 mm (18.3 in)

Door opened: 900 mm (35.4 in)

ENWW Product specications 13

3. Width 460 mm (18.1 in)

This value is subject to change. For current information, go to www.hp.com/support/colorljM552,

www.hp.com/support/colorljM553.

Weight 17.7 kg (39 lb)

This value is subject to change. For current information, go to www.hp.com/support/colorljM552,

www.hp.com/support/colorljM553.

Figure 1-5 Dimensions for the product with one 1 x550-sheet tray and the cabinet/stand

Product and accessories fully closed Product and accessories fully opened

1. Height 876 mm (34.5 in) 876 mm (34.5 in)

2. Depth 479 mm (18.9 in) 900 mm (35.4 in)

3. Width 458 mm (18.0 in) 853 mm (33.6 in)

Weight 51.1 kg (112.7 lb)

Power consumption, electrical specications, and acoustic emissions

See www.hp.com/support/colorljM552, www.hp.com/support/colorljM553 for current information.

CAUTION: Power requirements are based on the country/region where the product is sold. Do not convert

ting voltages. This will damage the product and void the product warranty.

opera

Operating-environment range

Table 1-1 Operating-environment specications

Environment Recommended Allowed

Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)

14 Chapter 1 Product overview ENWW

Table 1-1 Operating-environment specications (continued)

Environment Recommended Allowed

Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH

Altitude Not applicable 0 to 3000 m (0 to 9,842 ft)

ENWW Product specications 15

Product hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional instructions, go to HP support on the Web.

Go to www.hp.com/support/colorljM552, www.hp.com/support/colorljM553 for HP's all-inclusive help for the product. Find the following support:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

16 Chapter 1 Product overview ENWW

2 Paper trays

●

Load Tray 1

●

Load Trays 2, 3, 4, and 5

●

Load envelopes

●

Load and print labels

For more information:

Go to www.hp.com/support/colorljM552, www.hp.com/support/colorljM553.

HP's all-inclusive help for the product includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 17

Load Tray 1

Introduction

The following information describes how to load paper and envelopes into Tray 1. This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 10 envelopes.

CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

1. Open Tray 1.

2. Pull out the tray extension to support the paper.

18 Chapter 2 Paper trays ENWW

3. Spread the paper guides to the correct size, an

then load paper in the tray. For information about how to orient the paper, see Tray 1 paper

orientation on page 20.

4. Make sure that the paper ts under the ll line on

the paper guides.

5. Adjust the side guides so that they lightly touch

the paper stack, but do not bend it.

ENWW Load Tray 1 19

Tray 1 paper orientation

123

When using paper that requires a specic orientation, load it according to the information in the following table.

NOTE: The Alternative Letterhead Mode settings aects the way to load letterhead or preprinted paper. This

setting is disabled by default. When using this mode, load paper as for automatic duplex printing. For more information, see Use alternative letterhead mode on page 21.

Paper type Image Orientation Single-sided printing Duplex printing or with

Alternative Letterhead Mode enabled

Letterhead or preprinted Portrait Face-down

Top edge leading into the product

Landscape Face-down

Top edge toward the back of the product

Face-up

Bottom edge leading into the product

Face-up

Top edge toward the back of the product

Prepunched Portrait or landscape Holes toward the back of the

product

20 Chapter 2 Paper trays ENWW

Holes toward the back of the product

+ 94 hidden pages