HP LaserJet Pro 300 Color M351, LaserJet Pro 400 Color M451 User Guide
LASERJET PRO 300 COLOR
LASERJET PRO 400 COLOR
User Guide
M351
M451
HP LaserJet Pro 300 color M351 and
HP LaserJet Pro 400 color M451
User Guide
Copyright and License
© 2011 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Edition 2, 10/2011
Part number: CE955-90907
Trademark Credits
®
, Acrobat®, and PostScript® are
Adobe
trademarks of Adobe Systems
Incorporated.
Intel® Core™ is a trademark of Intel
Corporation in the U.S. and other countries.
Java™ is a US trademark of Sun
Microsystems, Inc.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered
trademarks of Microsoft Corporation.
®
is a registered trademark of The
UNIX
Open Group.
ENERGY STAR and the ENERGY STAR
mark are registered U.S. marks.
Conventions used in this guide
TIP: Tips provide helpful hints or shortcuts.
NOTE: Notes provide important information to explain a concept or to complete a task.
CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging
the product.
WARNING! Warnings alert you to specific procedures that you should follow to avoid personal
injury, catastrophic loss of data, or extensive damage to the product.
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iv Conventions used in this guide ENWW
Table of contents
1 Product basics ................................................................................................................................................ 1
Product comparison ............................................................................................................................. 2
Environmental features ........................................................................................................................ 4
Accessibility features ............................................................................................................................ 4
Product views ....................................................................................................................................... 5
Front view ............................................................................................................................ 5
Back view ............................................................................................................................. 6
Interface connections ........................................................................................................... 6
Serial number and model number location .......................................................................... 7
Control panel layout ............................................................................................................. 8
2 Control panel menus ...................................................................................................................................... 9
HP Web Services menu ..................................................................................................................... 10
Reports menu ..................................................................................................................................... 10
Quick Forms menu ............................................................................................................................. 11
System Setup menu ........................................................................................................................... 12
Service menu ..................................................................................................................................... 17
Network Setup menu .......................................................................................................................... 18
3 Software for Windows .................................................................................................................................. 19
Supported operating systems and printer drivers for Windows .......................................................... 20
Select the correct printer driver for Windows ..................................................................................... 20
HP Universal Print Driver (UPD) ........................................................................................ 22
UPD installation modes ..................................................................................... 22
Change print job settings for Windows ............................................................................................... 23
Priority for print settings ..................................................................................................... 23
Change the settings for all print jobs until the software program is closed ........................ 23
Change the default settings for all print jobs ...................................................................... 23
Change the product configuration settings ........................................................................ 24
Remove the printer driver from Windows ........................................................................................... 25
Supported utilities for Windows .......................................................................................................... 25
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Other Windows components and utilities ........................................................................... 26
Software for other operating systems ................................................................................................. 26
4 Use the product with Mac ............................................................................................................................ 27
Software for Mac ................................................................................................................................ 28
Supported operating systems and printer drivers for Mac ................................................. 28
Install software for Mac operating systems ........................................................................ 28
Install software for Mac computers connected directly to the product .............. 28
Install software for Mac computers on a wired network .................................... 29
Configure the IP address .................................................................. 29
Install the software ............................................................................ 29
Install software for Mac computers on a wireless network ................................ 29
Connect the product to a wireless network using WPS by using
the control panel menus ................................................................... 30
Connect the product to a wireless network using a USB cable ........ 30
Remove the printer driver from Mac operating systems .................................................... 31
Priority for print settings for Mac ........................................................................................ 31
Change printer-driver settings for Mac .............................................................................. 31
Change the settings for all print jobs until the software program is closed ....... 31
Change the default settings for all print jobs ..................................................... 31
Change the product configuration settings ........................................................ 32
Software for Mac computers .............................................................................................. 32
HP Utility for Mac .............................................................................................. 32
Open the HP Utility ........................................................................... 32
HP Utility features ............................................................................. 32
Supported utilities for Mac ................................................................................. 33
HP Embedded Web Server .............................................................. 33
HP ePrint .......................................................................................... 33
AirPrint .............................................................................................. 33
Basic print tasks with Mac .................................................................................................................. 34
Cancel a print job with Mac ................................................................................................ 34
Change the paper size and type with Mac ......................................................................... 34
Resize documents or print on a custom paper size with Mac ............................................ 34
Create and use printing presets with Mac ......................................................................... 34
Print a cover page with Mac .............................................................................................. 35
Use watermarks with Mac .................................................................................................. 35
Print multiple pages on one sheet of paper with Mac ........................................................ 36
Print on both sides of the page (duplex printing) with Mac ................................................ 36
Set the color options with Mac ........................................................................................... 37
Use AirPrint ........................................................................................................................................ 38
Solve problems with Mac ................................................................................................................... 39
vi ENWW
5 Connect the product with Windows ............................................................................................................ 41
Printer sharing disclaimer ................................................................................................................... 42
Use HP Smart Install to connect to a computer, a wired network, or a wireless network .................. 42
HP Smart Install for Windows direct connections (USB) ................................................... 42
HP Smart Install for Windows wired networks ................................................................... 42
HP Smart Install for Windows wireless networks, method 1: Temporarily connect a
USB cable .......................................................................................................................... 43
HP Smart Install for Windows wireless networks, method 2: Use WPS ............................ 43
Connect with USB .............................................................................................................................. 43
CD installation .................................................................................................................... 43
Connect to a network with Windows .................................................................................................. 45
Supported network protocols ............................................................................................. 45
Install the product on a wired network with Windows ........................................................ 45
Obtain the IP address ....................................................................................... 45
Install the software ............................................................................................ 46
Install the product on a wireless network with Windows (wireless models only) ............... 46
Connect the product to a wireless network using WPS .................................... 47
Connect the product to a wireless network using WPS by using the control
panel menus ...................................................................................................... 47
Connect the product to a wireless network using a USB cable ......................... 47
Install the software for a wireless product currently on the network .................. 48
Configure IP network settings with Windows ..................................................................... 49
View or change network settings ...................................................................... 49
Set or change the product password ................................................................ 49
Manually configure IPv4 TCP/IP parameters from the control panel ................ 49
Link speed and duplex settings ......................................................................... 50
6 Paper and print media .................................................................................................................................. 51
Understand paper use ........................................................................................................................ 52
Change the printer driver to match the paper type and size in Windows ........................................... 53
Supported paper sizes ....................................................................................................................... 54
Supported paper types and tray capacity ........................................................................................... 56
Load paper trays ................................................................................................................................ 59
Load Tray 1 ........................................................................................................................ 59
Load Tray 2 or optional Tray 3 ........................................................................................... 60
Configure trays ................................................................................................................................... 62
7 Print cartridges ............................................................................................................................................. 63
Print cartridge information .................................................................................................................. 64
Supplies views .................................................................................................................................... 65
Print cartridge views .......................................................................................................... 65
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Manage print cartridges ...................................................................................................................... 66
Change settings for print cartridges ................................................................................... 66
Print when a print cartridge is at estimated end of life ...................................... 66
Enable or disable the At Very Low settings from the control panel ................... 66
Print with EconoMode ....................................................................................... 67
Store and recycle supplies ................................................................................................. 67
Recycle supplies ............................................................................................... 67
Print-cartridge storage ....................................................................................... 67
HP policy on non-HP print cartridges ................................................................ 67
HP anticounterfeit Web site ............................................................................................... 68
Replacement instructions ................................................................................................................... 69
Replace the print cartridges ............................................................................................... 69
Solve problems with supplies ............................................................................................................. 73
Check the print cartridges .................................................................................................. 73
Print the Supplies Status page .......................................................................... 74
Interpret the Print Quality Page ......................................................................... 75
Inspect the print cartridge for damage .............................................................. 75
Repeating defects ............................................................................................. 76
Interpret control panel messages for supplies ................................................................... 77
10.XXXX Supply error ....................................................................................... 77
Black cartridge low ............................................................................................ 77
Black in wrong position ..................................................................................... 77
Black very low ................................................................................................... 78
Cyan cartridge low ............................................................................................ 78
Cyan in wrong position ...................................................................................... 78
Cyan very low .................................................................................................... 78
Genuine HP supply installed ............................................................................. 79
Incompatible <color> ......................................................................................... 79
Incorrect supplies .............................................................................................. 79
Install <color> cartridge ..................................................................................... 79
Magenta cartridge low ....................................................................................... 79
Magenta in wrong position ................................................................................ 80
Magenta very low .............................................................................................. 80
Remove shipping lock from <color> cartridge ................................................... 80
Remove shipping locks from cartridges ............................................................ 80
Replace <color> ................................................................................................ 81
Supplies low ...................................................................................................... 81
Unsupported <color> Press [OK] to continue .................................................... 81
Used <color> in use .......................................................................................... 81
Used <color> installed Press [OK] to continue .................................................. 82
Used supplies in use ......................................................................................... 82
viii ENWW
Yellow cartridge low .......................................................................................... 82
Yellow in wrong position .................................................................................... 82
Yellow very low ................................................................................................. 82
8 Print tasks ...................................................................................................................................................... 85
Cancel a print job ............................................................................................................................... 86
Basic print tasks with Windows .......................................................................................................... 87
Open the printer driver with Windows ................................................................................ 87
Get help for any printing option with Windows ................................................................... 88
Change the number of print copies with Windows ............................................................. 88
Save custom print settings for reuse with Windows .......................................................... 88
Use a printing shortcut with Windows ............................................................... 88
Create printing shortcuts ................................................................................... 90
Improve print quality with Windows ................................................................................... 92
Select the page size with Windows ................................................................... 92
Select a custom page size with Windows ......................................................... 92
Select the paper type with Windows ................................................................. 93
Select the paper tray with Windows .................................................................. 93
Print on both sides (duplex) with Windows ........................................................................ 93
Print on both sides manually with Windows ...................................................... 93
Automatically print on both sides with Windows ............................................... 95
Print multiple pages per sheet with Windows .................................................................... 96
Select page orientation with Windows ............................................................................... 98
Set color options with Windows ....................................................................................... 100
Use HP ePrint ................................................................................................................................... 101
Additional print tasks with Windows ................................................................................................. 102
Print colored text as black (grayscale) with Windows ...................................................... 102
Print on preprinted letterhead or forms with Windows ..................................................... 102
Print on special paper, labels, or transparencies with Windows ...................................... 104
Print the first or last page on different paper with Windows ............................................. 107
Scale a document to fit page size with Windows ............................................................. 109
Add a watermark to a document with Windows ............................................................... 111
Create a booklet with Windows ....................................................................................... 111
9 Color ............................................................................................................................................................. 115
Adjust color ....................................................................................................................................... 116
Change the color theme for a print job ............................................................................ 116
Change the color options ................................................................................................. 117
Manual color options ........................................................................................................ 117
Use the HP EasyColor option ........................................................................................................... 119
Match colors to your computer screen ............................................................................................. 120
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10 Manage and maintain ............................................................................................................................... 121
Print information pages .................................................................................................................... 122
Use the HP Embedded Web Server ................................................................................................. 123
Open the HP Embedded Web Server .............................................................................. 123
HP Embedded Web Server features ............................................................................... 123
Use HP Web Jetadmin software ...................................................................................................... 124
Product security features .................................................................................................................. 124
Assign a system password .............................................................................................. 124
Economy settings ............................................................................................................................. 125
Print with EconoMode ...................................................................................................... 125
Powersave modes ........................................................................................................... 125
Set sleep delay ................................................................................................ 125
Set the Auto Power Down delay ..................................................................... 125
Archive print ..................................................................................................................... 126
Install memory DIMMs ...................................................................................................................... 127
Install memory DIMMs ..................................................................................................... 127
Enable memory ................................................................................................................ 130
Check DIMM installation .................................................................................................. 131
Memory allocation ............................................................................................................ 131
Clean the product ............................................................................................................................. 133
Product updates ............................................................................................................................... 133
11 Solve problems ......................................................................................................................................... 135
Self help ........................................................................................................................................... 136
Solve general problems checklist ..................................................................................................... 137
Factors that affect product performance .......................................................................... 138
Restore factory settings .................................................................................................................... 139
Interpret control panel messages ..................................................................................................... 140
Control panel message types .......................................................................................... 140
Control panel messages .................................................................................................. 140
10.XXXX Supply error ..................................................................................... 140
49 Error Turn off then on ................................................................................. 140
50.X Fuser error Turn off then on .................................................................... 141
51.XX Error Turn off then on ........................................................................... 141
54.XX Error Turn off then on ........................................................................... 141
55.X Error Turn off then on ............................................................................. 142
57 Fan error Turn off then on .......................................................................... 142
59.X Error Turn off then on ............................................................................. 142
79 Error Turn off then on ................................................................................. 142
79 Service error Turn off then on .................................................................... 143
x ENWW
Black cartridge low .......................................................................................... 143
Black in wrong position ................................................................................... 143
Black very low ................................................................................................. 143
Cleaning . . . .................................................................................................... 144
Cyan cartridge low .......................................................................................... 144
Cyan in wrong position .................................................................................... 144
Cyan very low .................................................................................................. 144
Device error Press [OK] .................................................................................. 145
Front door open ............................................................................................... 145
Genuine HP supply installed ........................................................................... 145
Incompatible <color> ....................................................................................... 145
Incorrect supplies ............................................................................................ 145
Install <color> cartridge ................................................................................... 146
Invalid driver Press [OK] ................................................................................. 146
Jam in <location> ............................................................................................ 146
Jam in tray # Clear jam and then Press [OK] .................................................. 146
Load tray # <TYPE> <SIZE> .......................................................................... 146
Load tray 1 plain <SIZE> Cleaning Mode [OK] to start ................................... 147
Load tray <X> Press [OK] for available media ................................................ 147
Load tray 1 <TYPE> <SIZE> .......................................................................... 147
Magenta cartridge low ..................................................................................... 147
Magenta in wrong position .............................................................................. 147
Magenta very low ............................................................................................ 148
Manual duplex Load tray <X> Press [OK] ....................................................... 148
Manual feed <TYPE> <SIZE> Press [OK] for available media ....................... 148
Memory is low Press [OK] ............................................................................... 148
Misprint Press [OK] ......................................................................................... 149
Print failure, press OK. If error repeats, turn off then on. ................................ 149
Rear door open ............................................................................................... 149
Remove shipping lock from <color> cartridge ................................................. 149
Remove shipping locks from cartridges .......................................................... 149
Replace <color> .............................................................................................. 150
Supplies low .................................................................................................... 150
Unexpected size in tray # Load <size> Press [OK] ......................................... 150
Unsupported <color> Press [OK] to continue .................................................. 150
Used <color> in use ........................................................................................ 151
Used <color> installed Press [OK] to continue ................................................ 151
Used supplies in use ....................................................................................... 151
Yellow cartridge low ........................................................................................ 151
Yellow in wrong position .................................................................................. 151
Yellow very low ............................................................................................... 152
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Paper feeds incorrectly or becomes jammed ................................................................................... 153
The product does not pick up paper ................................................................................ 153
The product picks up multiple sheets of paper ................................................................ 153
Prevent paper jams .......................................................................................................... 153
Clear jams ........................................................................................................................................ 155
Jam locations ................................................................................................................... 155
Clear jams in Tray 1 ......................................................................................................... 156
Clear jams in Tray 2 ......................................................................................................... 157
Clear jams in the fuser area ............................................................................................. 158
Clear jams in the output bin ............................................................................................. 160
Clear jams in the duplexer (duplexing models only) ........................................................ 160
Improve print quality ......................................................................................................................... 163
Use the correct paper type setting in the printer driver .................................................... 163
Change the paper type setting for Windows ................................................... 163
Change the paper type setting for Mac ........................................................... 163
Adjust color settings in the printer driver .......................................................................... 164
Change the color theme for a print job ............................................................ 164
Change the color options ................................................................................ 165
Use paper that meets HP specifications .......................................................................... 165
Print a cleaning page ....................................................................................................... 166
Calibrate the product to align the colors .......................................................................... 166
Check the print cartridges ................................................................................................ 167
Print the Supplies Status page ........................................................................ 167
Interpret the Print Quality Page ....................................................................... 168
Inspect the print cartridge for damage ............................................................ 168
Repeating defects ........................................................................................... 169
Use the printer driver that best meets your printing needs .............................................. 169
The product does not print or it prints slowly .................................................................................... 171
The product does not print ............................................................................................... 171
The product prints slowly ................................................................................................. 172
Solve product connectivity problems ................................................................................................ 173
Solve direct-connect problems ........................................................................................ 173
Solve network problems .................................................................................................. 173
Poor physical connection ................................................................................ 173
The computer is using the incorrect IP address for the product ...................... 173
The computer is unable to communicate with the product .............................. 174
The product is using incorrect link and duplex settings for the network .......... 174
New software programs might be causing compatibility problems ................. 174
The computer or workstation might be set up incorrectly ................................ 174
The product is disabled, or other network settings are incorrect ..................... 174
Solve wireless network problems ..................................................................................................... 175
xii ENWW
Wireless connectivity checklist ........................................................................................ 175
The control panel displays the message: The wireless feature on this product has
been turned off ................................................................................................................. 176
The product does not print after the wireless configuration completes ............................ 176
The product does not print, and the computer has a third-party firewall installed ........... 176
The wireless connection does not work after moving the wireless router or product ...... 176
Cannot connect more computers to the wireless product ................................................ 177
The wireless product loses communication when connected to a VPN .......................... 177
The network does not appear in the wireless networks list ............................................. 177
The wireless network is not functioning ........................................................................... 178
Solve product software problems with Windows .............................................................................. 179
Solve product software problems with Mac ...................................................................................... 180
The printer driver is not listed in the Print & Fax list ........................................................ 180
The product name does not appear in the product list in the Print & Fax list .................. 180
The printer driver does not automatically set up the selected product in the Print &
Fax list ............................................................................................................................. 180
A print job was not sent to the product that you wanted .................................................. 181
When connected with a USB cable, the product does not appear in the Print & Fax list
after the driver is selected. ............................................................................................... 181
You are using a generic printer driver when using a USB connection ............................. 181
Appendix A Supplies and accessories ........................................................................................................ 183
Order parts, accessories, and supplies ............................................................................................ 184
Part numbers .................................................................................................................................... 184
Appendix B Service and support ................................................................................................................. 185
Hewlett-Packard limited warranty statement .................................................................................... 186
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ................ 188
Data stored on the print cartridge ..................................................................................................... 189
End User License Agreement .......................................................................................................... 190
OpenSSL .......................................................................................................................................... 193
Customer support ............................................................................................................................. 194
Repack the product .......................................................................................................................... 195
Appendix C Product specifications ............................................................................................................. 197
Physical specifications ..................................................................................................................... 198
Power consumption, electrical specifications, and acoustic emissions ............................................ 198
Environmental specifications ............................................................................................................ 198
Appendix D Regulatory information ............................................................................................................ 199
FCC regulations ............................................................................................................................... 200
ENWW xiii
Environmental product stewardship program ................................................................................... 201
Protecting the environment .............................................................................................. 201
Ozone production ............................................................................................................ 201
Power consumption ......................................................................................................... 201
Toner consumption .......................................................................................................... 201
Paper use ........................................................................................................................ 201
Plastics ............................................................................................................................ 201
HP LaserJet print supplies ............................................................................................... 202
Return and recycling instructions ..................................................................................... 202
United States and Puerto Rico ........................................................................ 202
Multiple returns (more than one cartridge) ..................................... 202
Single returns ................................................................................. 202
Shipping .......................................................................................... 202
Non-U.S. returns ............................................................................................. 203
Paper ............................................................................................................................... 203
Material restrictions .......................................................................................................... 203
Disposal of waste equipment by users in private households in the European Union .... 204
Chemical substances ....................................................................................................... 204
Material Safety Data Sheet (MSDS) ................................................................................ 204
For more information ....................................................................................................... 205
Declaration of conformity .................................................................................................................. 206
Declaration of conformity (wireless models) ..................................................................................... 208
Safety statements ............................................................................................................................. 210
Laser safety ..................................................................................................................... 210
Canadian DOC regulations .............................................................................................. 210
VCCI statement (Japan) .................................................................................................. 210
Power cord instructions ................................................................................................... 210
Power cord statement (Japan) ......................................................................................... 210
EMC statement (Korea) ................................................................................................... 211
Laser statement for Finland ............................................................................................. 211
GS statement (Germany) ................................................................................................. 212
Substances Table (China) ............................................................................................... 212
Restriction on Hazardous Substances statement (Turkey) ............................................. 212
Restriction on Hazardous Substances statement (Ukraine) ............................................ 212
Additional statements for wireless products ..................................................................................... 213
FCC compliance statement—United States .................................................................... 213
Australia statement .......................................................................................................... 213
Brazil ANATEL statement ................................................................................................ 213
Canadian statements ....................................................................................................... 213
European Union regulatory notice ................................................................................... 213
Notice for use in France ................................................................................................... 214
xiv ENWW
Notice for use in Russia ................................................................................................... 214
Korean statement ............................................................................................................ 214
Taiwan statement ............................................................................................................ 215
Vietnam Telecom wired/wireless marking for ICTQC Type approved products .............. 215
Index ................................................................................................................................................................. 217
ENWW xv
xvi ENWW
1 Product basics
Product comparison
●
Environmental features
●
Accessibility features
●
Product views
●
ENWW 1
Product comparison
HP LaserJet Pro 300 color M351a
CE955A
Performance: Prints 18 pages per minute (ppm) on A4-size paper snf 19 ppm on
●
Letter-size paper
Paper handling:
●
Tray 1 holds 50 sheets, Tray 2 holds 250 sheets
Optional Tray 3 holds 250 sheets
The output bin holds 150 sheets
Supported operating systems:
●
Windows XP, 32-bit
Windows Vista, 32-bit and 64-bit
Windows 7, 32-bit and 64-bit
Mac OS X v10.5 and later
Connectivity: Hi-Speed USB 2.0
●
Software installation: For Windows, use HP Smart Install for easy software
●
installation.
Memory: 128 MB RAM, expandable to 384 MB
●
● Control-panel display: 2-line text
HP LaserJet Pro 400 color M451nw
CE956A
Has the same features as the HP LaserJet Pro 300 color M351a model, with the following
differences:
Performance: Prints 20 pages per minute (ppm) on A4-size paper and 21 ppm on
●
Letter-size paper
● Connectivity:
Hi-Speed USB 2.0
10/100 Ethernet LAN connection
Wireless network connection
2 Chapter 1 Product basics ENWW
HP LaserJet Pro 400 color M451dn
CE957A
Has the same features as the HP LaserJet Pro 300 color M351a model, with the following
differences:
● Performance: Prints 20 pages per minute (ppm) on A4-size paper and 21 ppm on
Letter-size paper
Connectivity:
●
Hi-Speed USB 2.0
10/100 Ethernet LAN connection
Automatic duplex printing
●
HP LaserJet Pro 400 color M451dw
CE958A
Has the same features as the HP LaserJet Pro 300 color M351a model, with the following
differences:
Performance: Prints 20 pages per minute (ppm) on A4-size paper and 21 ppm on
●
Letter-size paper
Connectivity:
●
Hi-Speed USB 2.0
10/100 Ethernet LAN connection
Wireless network connection
Automatic duplex printing
●
ENWW
Product comparison
3
Environmental features
Duplex printing Save paper by using the manual duplex printing option. Automatic duplex printing is available
with the HP LaserJet Pro 400 color M451dn and HP LaserJet Pro 400 color M451dw models.
Print multiple pages per
sheet
Recycling Reduce waste by using recycled paper.
Energy savings Instant on Fusing technology and sleep mode enable this product to quickly go into reduced
Save paper by printing two or more pages of a document side-by-side on one sheet of paper.
Access this feature through the printer driver.
Recycle print cartridges by using the HP Planet Partners return process.
power states when not printing, thus saving energy.
Accessibility features
The product includes several features that aid users with accessibility issues.
Online user guide that is compatible with text screen-readers.
●
Print cartridges can be installed and removed by using one hand.
●
● All doors and covers can be opened by using one hand.
4 Chapter 1 Product basics ENWW
Product views
Front view
1 Output bin
2 Legal-output extension
3 Front door (provides access to the print cartridges)
4 Tray 1 (multipurpose tray)
5 Tray 2 (provides jam access)
6 Optional Tray 3
7 Power button
8 Wireless button (wireless models only)
9 Control panel
10 DIMM door (for adding additional memory)
ENWW
Product views
5
Back view
1 Hi-Speed USB 2.0 port and network port
NOTE: The network port is present on the M451nw, M451dn, and M451dw models only.
2 Power connection
3 Rear door (for jam access)
Interface connections
1 Network port (top)
2 USB port (bottom)
6 Chapter 1 Product basics ENWW
Serial number and model number location
The serial number and product model number label is on the inside of the front door.
ENWW
Product views
7
Control panel layout
1 Control-panel display: The display provides information about the product. Use the menus on the display to establish
product settings.
2
3
Back arrow
Exit the control-panel menus.
●
Scroll back to a previous menu in a submenu list.
●
Scroll back to a previous menu item in a submenu list (without saving changes to the menu item).
●
Left arrow
button: Use this button for the following actions:
button: Use this button to navigate through the menus or to decrease a value that appears on the display.
4 OK button: Press the OK button for the following actions:
● Open the control-panel menus.
Open a submenu displayed on the control-panel display.
●
Select a menu item.
●
Clear some errors.
●
Begin a print job in response to a control-panel prompt (for example, when the message Press [OK] to continue
●
appears on the control-panel display).
5
Right arrow
display.
6
Cancel
panel menus.
7 Ready light (green): The Ready light is on when the product is ready to print. It blinks when the product is receiving
print data, or when the product is in sleep mode.
8 Attention light (amber): The Attention light blinks when the product requires user attention.
button: Use this button to navigate through the menus or to increase a value that appears on the
button: Press this button to cancel a print job whenever the attention light is blinking or to exit the control-
8 Chapter 1 Product basics ENWW
2 Control panel menus
HP Web Services menu
●
Reports menu
●
Quick Forms menu
●
System Setup menu
●
Service menu
●
Network Setup menu
●
ENWW 9
HP Web Services menu
Menu item Description
Display Address Select whether to display the product's e-mail address on the control panel when
the ePrint feature is enabled.
Print Info Sheet Print a page that contains the e-mail address for the product as well as other
information for HP Web Services.
ePrint On/Off Turn HP ePrint on or off.
Remove Services Remove HP Web Services from this product.
Reports menu
Menu item Description
Menu Structure Prints a map of the control panel-menu layout. The active settings for each menu are
listed.
Config Report Prints a list of all the product settings. Includes basic network information when the product
is connected to a network.
Supplies Status Prints the status for each print cartridge, including the following information:
Estimated percentage of cartridge life remaining
●
● Approximate pages remaining
Part numbers for HP print cartridges
●
● Number of pages printed
Information about ordering new HP print cartridges and recycling used HP print
●
cartridges
Network Summary Prints a list of all product network settings
Usage Page Prints a page that lists pages that were jammed or mispicked in the product, the number of
monochrome (black and white) or color pages, and the total page count.
PCL Font List Prints a list of all the PCL fonts that are installed.
PS Font List Prints a list of all the PostScript (PS) fonts that are installed
PCL6 Font List Prints a list of all the PCL6 fonts that are installed
Color Usage Log Prints a report that shows the user name, application name, and color usage information
on a job-by-job basis
Service Page Prints the service report
Diagnostics Page Prints the calibration and color diagnostics pages
Print Quality Page Prints a page that helps solve problems with print quality
10 Chapter 2 Control panel menus ENWW
Quick Forms menu
Menu item Sub-menu item Description
Notebook Paper Narrow Rule
Wide Rule
Child Rule
Graph Paper 1/8 inch
5 mm
Checklist 1-Column
2-Column
Music Paper Portrait
Landscape
Prints pages that have preprinted lines
Prints pages that have preprinted graph lines
Prints pages that have preprinted lines with check boxes
Prints pages that have preprinted lines for writing music
ENWW
Quick Forms menu
11
System Setup menu
In the following table, items that have asterisks (*) indicate the factory default setting.
Menu item Sub-menu item Sub-menu item Sub-menu item Description
Language Select the language for the control panel
display messages and the product reports.
Paper Setup Def. Paper Size Letter
A4
Legal
Def. Paper Type A list of available
paper types
appears.
Tray 1 Paper Type
Paper Size
Tray 2 Paper Type
Paper Size
Paper Out Action Wait Forever*
Cancel
Override
Select the size for printing internal reports or
any print job that does not specify a size.
Select the paper type for printing internal
reports or any print job that does not specify a
type.
Select the default size and type for Tray 1 from
the list of available sizes and types.
Select the default size and type for Tray 2 from
the list of available sizes and types.
Select how the product should react when a
print job requires a size or type that is not
available or when a specified tray is empty.
Select the Wait Forever option to make the
product wait until you load the correct paper
and press the OK button. This is the default
setting.
Select the Override option to print on a different
size or type after a specified delay.
Select the Cancel option to automatically
cancel the print job after a specified delay.
If you select either the Override or Cancel
options, the control panel prompts you to
specify the number of seconds to delay. Use
the arrow buttons to increase or decrease the
time.
Print Quality Calibrate Color After Power On
Calibrate Now
After Power On: Select how soon the product
should calibrate after you turn it on. The default
setting is 15 Minutes.
Calibrate Now: Makes the product perform a
calibration immediately. If a job is processing,
the product calibrates after the job is complete.
If an error message displays, you must clear the
error first.
12 Chapter 2 Control panel menus ENWW
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