Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Part number: F2A68-90906
Edition 1, 10/2015
Adobe®, Adobe Photoshop®, Acrobat®, and
PostScript
®
are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of
Apple Computer, Inc., registered in the U.S. and
other countries. iPod is a trademark of Apple
Computer, Inc. iPod is for legal or rightholderauthorized copying only. Don't steal music.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
UNIX® is a registered trademark of The Open
Group.
Power consumption, electrical specifications, and acoustic emissions .......................................... 15
Operating-environment range .......................................................................................................... 15
Printer hardware setup and software installation ............................................................................................. 16
2 Paper trays ................................................................................................................................................. 17
Load paper to Tray 1 (multipurpose tray) ........................................................................................................... 18
Tray 1 paper orientation ................................................................................................................... 19
Use alternative letterhead mode ...................................................................................................... 19
Enable Alternative Letterhead Mode by using the printer control-panel menus ......... 19
Load paper to Trays 2, 3, 4, and 5 ....................................................................................................................... 20
3 Supplies, accessories, and parts ................................................................................................................... 25
Order supplies, accessories, and parts ............................................................................................................... 26
Create a stored job (Windows) .......................................................................................................... 42
Create a stored job (OS X) ................................................................................................................. 44
Print a stored job ............................................................................................................................... 44
Delete a stored job ............................................................................................................................ 45
Mobile printing ..................................................................................................................................................... 46
Wi-Fi Direct and NFC Printing ............................................................................................................ 48
Print from the USB port ....................................................................................................................................... 50
View or change network settings ..................................................................................................... 63
Rename the product on a network ................................................................................................... 63
Manually configure IPv4 TCP/IP parameters from the control panel .............................................. 64
Manually configure IPv6 TCP/IP parameters from the control panel .............................................. 64
Link speed and duplex settings ........................................................................................................ 65
Printer security features ..................................................................................................................................... 67
Assign an administrator password ................................................................................................... 67
IP Security .......................................................................................................................................... 68
Lock the formatter ............................................................................................................................ 68
Encryption support: HP High Performance Secure Hard Disks ........................................................ 69
Print with EconoMode ....................................................................................................................... 70
Set the sleep timer and configure the printer to use 1 watt or less of power ................................. 70
HP Web Jetadmin ................................................................................................................................................. 72
Software and firmware updates ......................................................................................................................... 73
Customer support ................................................................................................................................................ 76
ENWWv
Control panel help system .................................................................................................................................. 77
The printer does not pick up paper ................................................................................................... 82
The printer picks up multiple sheets of paper .................................................................................. 84
Clear paper jams .................................................................................................................................................. 88
The computer is using the incorrect IP address for the printer ..................................................... 110
The computer is unable to communicate with the printer ............................................................ 110
The printer is using incorrect link and duplex settings for the network ....................................... 111
New software programs might be causing compatibility problems ............................................. 111
The computer or workstation might be set up incorrectly ............................................................ 111
The printer is disabled, or other network settings are incorrect ................................................... 111
Index ........................................................................................................................................................... 113
ENWWvii
viiiENWW
1Printer overview
●
Printer views
●
Printer specifications
●
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM506.
HP's all-inclusive help for the printer includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW1
Printer views
3
2
1
6
7
8
9
10
4
5
11
12
●
Printer front view
●
Printer back view
●
Interface ports
●
Control-panel view (4-line control panel, n and dn models only)
●
Control-panel view (touchscreen control panel, x model only)
Printer front view
1Top cover (access to the toner cartridge)
2Easy-access USB port
Insert a USB flash drive for printing without a computer or to update the printer firmware.
NOTE: An administrator must enable this port before use.
3Standard output bin
4On/off button
54-line LCD control panel with keypad (n and dn models only)
6Hardware integration pocket for connecting accessory and third-party devices (dn and x models only)
NOTE: To use the hardware integration pocket (HIP), install the HP internal USB ports accessory (B5L28A). The USB port
inside the HIP is not functional otherwise.
7Formatter cover
8Tray 2
9Model name
10Tray 1
11Control panel with color touchscreen display (x models only)
121 x 550-sheet paper feeder, Tray 3 (included with the x model, optional for the other models)
NOTE: Each printer model accepts up to three optional 1 x 550-sheet feeders (Trays 3, 4, and 5). Tray 3 is included with
the x model.
2Chapter 1 Printer overviewENWW
Printer back view
1
2
3
6
5
4
1Rear door (access for clearing jams)
2Serial number and product number label
3Top-cover-release button
4Dust cover for Tray 2 (flips up when legal-size paper is loaded)
5Power connection
6Formatter (contains the interface ports)
ENWWPrinter views3
Interface ports
1
2
3
4
1Slot for a cable-type security lock
2Local area network (LAN) Ethernet (RJ-45) network port
3Hi-Speed USB 2.0 printing port
4USB port for connecting external USB devices (this port might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
4Chapter 1 Printer overviewENWW
Control-panel view (4-line control panel, n and dn models only)
?
123
456
789
0
C
OK
1
2
3
4
5
6
7
8
9
11
10
Use the control panel to obtain printer and job status information and to configure the printer.
1Control-panel displayShows status information, menus, help information, and error messages
2Numeric keypadEnter numeric values
3Clear buttonReturns values to their defaults and closes the help screen
4Folder buttonProvides quick access to the Retrieve Job menu
5Home buttonOpens the menus and returns to the Home screen
6Back buttonBacks up one level in the menu tree or backs up one numeric entry
7Down arrowNavigates to the next item in the list, or decreases the value of numeric items
8Stop buttonCancels the current print job and clears the pages from the printer
9OK button
10Help buttonProvides information about the message on the control-panel display
11Up arrowNavigates to the previous item in the list, or increases the value of numeric items
●
Saves the selected value for an item
●
Performs the action that is associated with the item that is highlighted on the control-panel
display
●
Clears an error condition when the condition is clearable
ENWWPrinter views5
Control-panel view (touchscreen control panel, x model only)
2345678
9
1
1011
NOTE:Tilt the control panel for easier viewing.
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button. Touch the Home button on the
lower edge of the printer control panel, or touch the Home button in the upper-left corner of most screens.
NOTE:The features that appear on the Home screen can vary, depending on the printer configuration.
1Printer statusThe status line provides information about the overall printer status.
2HP logo or Home button
3Stop buttonTouch the Stop button to pause the current job. The Job Status screen opens and provides options
4Sign In or Sign Out
button
5Language Selection
button
6Sleep buttonTouch the Sleep button to put the printer into Sleep mode.
7Network buttonTouch the Network button to find information about the network connection.
8Help buttonTouch the Help button to open the embedded help system.
9Scroll barUse the scroll bar to see the complete list of available features.
On any screen other than the Home screen, the HP logo changes to a Home button. Touch the
Home button to return to the Home screen.
to cancel or continue the job.
Touch the Sign In button to access secured features.
Touch the Sign Out button to sign out of the printer. The printer restores all options to the default
settings.
Touch the Language Selection button to select the language for the control-panel display.
6Chapter 1 Printer overviewENWW
10FeaturesDepending on the printer configuration, the features that appear in this area can include any of the
following items:
●
Retrieve from USB
●
Retrieve from Device Memory
●
Supplies
●
Trays
●
Administration
●
Device Maintenance
11Home button
Touch the Home button to return to the printer Home screen at any time.
ENWWPrinter views7
Printer specifications
IMPORTANT:The following specifications are correct at the time of publication, but they are subject to
change. For current information, see www.hp.com/support/ljM506.
●
Technical specifications
●
Supported operating systems
●
Mobile printing solutions
●
Printer dimensions
●
Power consumption, electrical specifications, and acoustic emissions
●
Operating-environment range
Technical specifications
Model name
Product number
Paper handlingTray 1 (100-sheet capacity)
Tray 2 (550-sheet capacity)
1 x 550-sheet paper feeder
Printer cabinet/standOptionalOptionalOptional
Automatic duplex printingNot supported
Connectivity10/100/1000 Ethernet LAN
Hi-Speed USB 2.0
Easy-access USB port for printing
Hardware Integration Pocket for
M506n
F2A68A
OptionalOptional
NOTE: Each printer model
accepts up to three optional 1 x
550-sheet feeders (Trays 3, 4, and
5). Tray 3 is included with the x
model.
connection with IPv4 and IPv6
without a computer and upgrading
the firmware
Not supported
connecting accessory and thirdparty devices
M506dn
F2A69A
M506x
F2A70A
HP Internal USB PortsOptionalOptionalOptional
HP Jetdirect 3000w NFC/Wireless
Accessory for printing from mobile
devices
Integrated HP near-field
communication (NFC) and Wi-Fi
Direct functionality for printing
from mobile devices
OptionalOptionalNot supported
Not supportedNot supported
8Chapter 1 Printer overviewENWW
Model name
M506n
M506dn
M506x
Product number
HP Jetdirect 2900nw Print Server
accessory for wireless connectivity
Memory512 MB base memory
NOTE: The base memory is
expandable to 1.5 GB by adding a
DIMM memory module.
Mass storage4 GB embedded Multi-Media
Controller (eMMC)
320 GB HP Secure High-
Performance Hard Disk
SecurityHP Trusted Platform Module for
encrypting all data that passes
through the printer
Control-panel display and input4-line graphical display with 10-
key keypad
Color touchscreen control panelNot supportedNot supported
PrintPrints 45 pages per minute (ppm)
on letter and 43 ppm on A4-size
paper
Easy-access USB printing (no
computer required)
F2A68A
OptionalOptionalOptional
OptionalOptionalOptional
OptionalOptionalOptional
F2A69A
F2A70A
Not supported
Store jobs in the printer memory to
print later or print privately
Supported operating systems
The following information applies to the Printer-Specific Windows PCL 6 and OS X print drivers and to the inbox software installation CD.
Windows: The HP Software Installer CD installs the “HP PCL.6” version 3 print driver, the “HP PCL 6” version 3
print driver, or the or the “HP PCL-6” version 4 print driver, depending on the Windows operating system,
along with optional software when using the full software installer. Download the "HP PCL.6" version 3 print
driver, the "HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the printersupport Web site for this printer: www.hp.com/support/ljM506.
Mac computers, OS X, and iOS devices: Mac computers and Apple iOS mobile devices are supported with this
printer. The OS X print driver and print utility are available for download from hp.com and may also be
available via Apple Software Update. The HP installer software for OS X is not included in the in-box CD.
Follow these steps to download the HP installer software for OS X:
1.Go to www.hp.com/support/ljM506.
2.Select Support Options, under Download Options select Drivers, Software & Firmware, and then
select the printer bundle.
3.Click the operating system version, and then click the Download button.
ENWWPrinter specifications9
Table 1-1 Supported operating systems and print drivers
Operating systemPrint driver installed (from the software
installer CD for Windows, or the installer
on the Web for OS X)
Windows® XP SP3, 32-bitThe “HP PCL.6” printer-specific print driver
is installed for this operating system as
part of the basic software installation. The
basic installer installs the driver only.
Windows Vista®, 32-bitThe “HP PCL.6” printer-specific print driver
is installed for this operating system as
part of the basic software installation. The
basic installer installs the driver only.
Windows Server 2003 SP2, 32-bitThe “HP PCL.6” printer-specific print driver
is installed for this operating system as
part of the basic software installation. The
basic installer installs the driver only.
Windows 7 SP1, 32-bit and 64-bitThe “HP PCL 6” printer-specific print driver
is installed for this operating system as
part of the full software installation.
Notes
The full software installer is not supported
for this operating system.
Microsoft retired mainstream support for
Windows XP in April 2009. HP will continue
to provide best effort support for the
discontinued XP operating system.
The full software installer is not supported
for this operating system.
The full software installer is not supported
for this operating system.
Microsoft retired mainstream support for
Windows Server 2003 in July 2010. HP will
continue to provide best effort support for
the discontinued Server 2003 operating
system.
Windows 8, 32-bit and 64-bitThe “HP PCL-6” printer-specific print driver
is installed for this operating system as
part of the basic software installation. The
basic installer installs the driver only.
Windows 8.1, 32-bit and 64-bitThe “HP PCL-6” printer-specific print driver
is installed for this operating system as
part of the basic software installation. The
basic installer installs the driver only.
Windows 10, 32-bit and 64-bitThe “HP PCL-6” printer-specific print driver
is installed for this operating system as
part of the basic software installation. The
basic installer installs the driver only.
Windows Server 2008 SP2, 32-bitThe “HP PCL.6” printer-specific print driver
is installed for this operating system as
part of the basic software installation. The
basic installer installs the driver only.
Windows Server 2008 SP2, 64-bitThe “HP PCL 6” printer-specific print driver
is installed for this operating system as
part of the basic software installation. The
basic installer installs the driver only.
Windows Server 2008 R2, SP 1, 64-bitThe “HP PCL 6” printer-specific print driver
is installed for this operating system as
part of the basic software installation. The
basic installer installs the driver only.
The full software installer is not supported
for this operating system.
Windows 8 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
The full software installer is not supported
for this operating system.
Windows 8.1 RT support is provided
through Microsoft IN OS Version 4, 32- bit
driver.
The full software installer is not supported
for this operating system.
The full software installer is not supported
for this operating system.
The full software installer is not supported
for this operating system.
The full software installer is not supported
for this operating system.
10Chapter 1 Printer overviewENWW
Table 1-1 Supported operating systems and print drivers (continued)
Operating systemPrint driver installed (from the software
installer CD for Windows, or the installer
on the Web for OS X)
Windows Server 2012, 64-bitThe software installer does not support
Windows Server 2012 but the “HP PCL 6”
version 3 and “HP PCL-6” version 4 printerspecific print drivers do support it.
Windows Server 2012 R2, 64-bitThe software installer does not support
Windows Server 2012 but the “HP PCL 6”
version 3 and “HP PCL-6” version 4 printerspecific print drivers do support it.
OS X 10.8 Mountain Lion, OS X 10.9
Mavericks, OS X 10.10 Yosemite
The OS X print driver and print utility are
available for download from hp.com and
may also be available via Apple Software
Update. The HP installer software for OS X
is not included in the in-box CD.
Notes
Download the driver from the HP Web site,
and use the Windows Add Printer tool to
install it.
Download the driver from the HP Web site,
and use the Windows Add Printer tool to
install it.
For OS X, download the installer from the
support Web site for this printer.
1.Go to www.hp.com/support/ljM506.
2.Select Support Options, under
Download Options select Drivers,
Software & Firmware, and then
select the printer bundle.
3.Click the operating system version,
and then click the Download button.
NOTE:For a current list of supported operating systems, go to www.hp.com/support/ljM506 for HP's all-
inclusive help for the printer.
NOTE:For details on client and server operating systems and for HP UPD PCL6, UPD PCL 5, and UPD PS
driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links.
Table 1-2 Minimum system requirements
WindowsMac computers and OS X
●
CD-ROM drive, DVD drive, or an Internet connection
●
Dedicated USB 1.1 or 2.0 connection or a network
connection
●
400 MB of available hard-disk space
●
1 GB RAM (32-bit) or 2 GB RAM (64-bit)
Mobile printing solutions
The printer supports the following software for mobile printing:
●
HP ePrint software
●
Internet connection
●
1 GB of available hard-disk space
ENWWPrinter specifications11
NOTE:The HP ePrint Software supports the following operating systems: Windows 7 SP 1 (32-bit and
1
2
2
3
3
1
64-bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); Windows 10 (32-bit and 64-bit);
and OS X versions 10.8 Mountain Lion, 10.9 Mavericks, and 10.10 Yosemite.
●
HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP
Connected)
●
HP ePrint app (Available for Android, iOS, and Blackberry)
●
ePrint Enterprise app (Supported on all printers with ePrint Enterprise Server Software)
●
HP Home and Biz app (Available for Symbian/Nokia devices)
●
Google Cloud Print 1.0 (Requires the printer to be registered with HP Connected and then registered
with Google Cloud)
●
AirPrint
●
Android Printing
Printer dimensions
Figure 1-1 Dimensions for the n and dn models
Printer fully closedPrinter fully opened
1. Height296 mm (11.7 in)296 mm (11.7 in)
2. DepthTray 2 dust cover closed: 376 mm (14.8 in)
Tray 2 dust cover open: 444 mm (17.5 in)
3. Width410 mm (16.1 in)410 mm (16.1 in)
Weight12 kg (26.5 lb)
569 mm (22.4 in)
12Chapter 1 Printer overviewENWW
Figure 1-2 Dimensions for the x model
1
1
2
2
3
3
1
2
2
3
3
1
Printer fully closedPrinter fully opened
1. Height415 mm (16.3 in)487 mm (19.2 in)
2. DepthTray 2 dust cover closed: 376 mm (14.8 in)
Tray 2 dust cover open: 444 mm (17.5 in)
3. Width410 mm (16.1 in)410 mm (16.1 in)
Weight13.4 kg (29.5 lb)
Figure 1-3 Dimensions for the 1 x 550-sheet paper feeder
1. Height130 mm (5.1 in)
2. DepthTray closed: 376 mm (14.8 in)
Tray opened: 569 mm (22.4 in)
3. Width410 mm (16.1 in)
Weight1.4 kg (3 lb)
569 mm (22.4 in)
ENWWPrinter specifications13
Figure 1-4 Dimensions for the cabinet/stand
1
2
3
2
3
1
1
2
3
1
2
3
1. Height381 mm (15.0 in)
2. DepthDoor closed: 632 mm (24.9 in)
Door opened and rear castors rotated: 865 mm (34.0 in)
3. WidthDoor closed: 600 mm (23.6 in)
Door opened and rear castors rotated: 630 mm (24.8 in)
Weight9.0 kg (20 lb)
1
These values are subject to change. For current information, go to www.hp.com/support/ljM506.
Figure 1-5 Dimensions for the printer with three 1 x 550-sheet paper feeders and the cabinet/stand
Printer and accessories fully closedPrinter and accessories fully opened
1. Height1067 mm (42.0 in)1067 mm (42.0 in)
2. Depth632 mm (24.9 in)865 mm (34.0 in)
14Chapter 1 Printer overviewENWW
Printer and accessories fully closedPrinter and accessories fully opened
3. Width600 mm (23.6 in)630 mm (24.8 in)
Weight25.2 kg (55.5 lb)
1
These values are subject to change. For current information, go to www.hp.com/support/ljM506.
Power consumption, electrical specifications, and acoustic emissions
See www.hp.com/support/ljM506 for current information.
CAUTION:Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating-environment range
Table 1-3 Operating-environment specifications
EnvironmentRecommendedAllowed
Temperature17° to 25°C (62.6° to 77°F)15° to 30°C (59° to 86°F)
Relative humidity30% to 70% relative humidity (RH)10% to 80% RH
AltitudeNot applicable0 to 3000 m (0 to 9,842 ft)
ENWWPrinter specifications15
Printer hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional
instructions, go to HP support on the Web.
Go to www.hp.com/support/ljM506 for HP's all-inclusive help for the printer. Find the following support:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
16Chapter 1 Printer overviewENWW
2Paper trays
●
Load paper to Tray 1 (multipurpose tray)
●
Load paper to Trays 2, 3, 4, and 5
●
Load and print envelopes
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM506.
HP's all-inclusive help for the printer includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW17
Load paper to Tray 1 (multipurpose tray)
Introduction
The following information describes how to load paper in Tray 1.This tray holds up to 100 sheets of 75 g/m
(20 lb) paper.
NOTE:Select the correct paper type in the print driver before printing..
CAUTION:To avoid jams, never add or remove paper from Tray 1 during printing.
1.Grasp the handle on either side of Tray 1, and pull it forward
to open it.
2.Pull out the tray extension to support the paper.
2
3.Spread the paper guides to the correct size, and then load
paper in the tray. For information about how to orient the
paper, see Tray 1 paper orientation on page 19.
Make sure that the paper fits under the fill line on the paper
guides.
NOTE: The maximum stack height is 10 mm (0.4 in), or
approximately 100 sheets of 75g paper.
4.Adjust the side guides so that they lightly touch the paper
stack, but do not bend it.
18Chapter 2 Paper traysENWW
Tray 1 paper orientation
When using paper that requires a specific orientation, load it according to the information in the following
table.
NOTE:The Alternative Letterhead Mode settings affects the way to load letterhead or preprinted paper.
This setting is disabled by default. When using this mode, load paper as for automatic duplex printing. For
more information, see Use alternative letterhead mode on page 19.
Paper typeSingle-sided printingDuplex printing and Alternative Letterhead
Mode
Letterhead, preprinted, or prepunchedFace-up
Top edge leading into the printer
Face-down
Bottom edge leading into the printer
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same
way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode,
load paper as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1.Press the Home button on the product control panel.
2.Open the following menus:
●
Administration
●
Manage Trays
●
Alternative Letterhead Mode
3.Select Enabled, and then touch the Save button or press the OK button.
ENWWLoad paper to Tray 1 (multipurpose tray)19
Load paper to Trays 2, 3, 4, and 5
B5
11 LTR
14 LGL
Introduction
The following information describes how to load paper in Tray 2 and the optional 550-sheet trays (part
number F2A72A). These trays hold up to 550 sheets of 75 g/m2 (20 lb) paper.
NOTE:The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown
here.
CAUTION:Do not extend more than one paper tray at a time.
1.Open the tray.
NOTE: Do not open this tray while it is in use.
2.Before loading paper, adjust the paper-width guides by
squeezing the adjustment latches and sliding the guides to
the size of the paper being used.
3.Adjust the paper-length guide by squeezing the adjustment
latch and sliding the guide to the size of the paper being used.
20Chapter 2 Paper traysENWW
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