Hp IPAQ HX2400, IPAQ HX2700 How Do I...?

HP iPAQ hx2000 series Pocket PC

How Do I...?

Look inside to find answers to
frequently asked questions
about product setup, features,
and more.

Not all models available in all regions.

© 2004 Hewlett-Packard Development Company, L.P.

Microsoft, Windows, and Windows NT are trademarks of Microsoft
Corporation in the U.S. and other countries.

All other product names mentioned herein may be trademarks of their
respective companies.

Hewlett-Packard Company shall not be liable for technical or editorial
errors or omissions contained herein. The information is provided “as is”
without warranty of any kind and is subject to change without notice. The
warranties for Hewlett-Packard products are set forth in the express limited
warranty statements accompanying such products. Nothing herein should
be construed as an additional warranty.

CAUTION: Text set off in this manner indicates that failure to follow

Ä

directions could result in damage to equipment or loss of information.

How Do I...?
HP iPAQ hx2000 Series Pocket PC
First Edition (August 2004)

Document Part Number: 366427-001

Contents

How Do I Find Out What’s On My CD? . . . . . . . . . . . . . . . 1

How Do I Install Microsoft ActiveSync?. . . . . . . . . . . . . . . 2

How Do I Create an ActiveSync Partnership?. . . . . . . . . . . 5

How Do I Synchronize My Pocket PC to

a Personal Computer? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

How Do I Synchronize My Messaging,

Contacts, or Calendar? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

How Do I Troubleshoot Outlook Errors
When Attempting to Synchronize

Messaging, Contacts, or Calendar? . . . . . . . . . . . . . . . . . . 13

How Do I Find the Product ID and

Serial Number of My Pocket PC? . . . . . . . . . . . . . . . . . . . 13

How Do I Manage Available Storage? . . . . . . . . . . . . . . . 16

How Do I Maximize Battery Life? . . . . . . . . . . . . . . . . . . 20

How Do I Know the Battery is Charging? . . . . . . . . . . . . . 22

How Do I Check the Battery Charge Level? . . . . . . . . . . . 23

How Do I Perform a Soft (Normal) Reset? . . . . . . . . . . . . 25

How Do I Perform a Hard (“Full”) Reset?. . . . . . . . . . . . . 26

How Do I Use the TodayPanel Lite

to Monitor My System Resources? . . . . . . . . . . . . . . . . . . 28

How Do I Enable/Disable

HP ProtectTools on My Pocket PC? . . . . . . . . . . . . . . . . . 29

How Do I Use the Fingerprint Reader

on my Pocket PC? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

How Do I Set Up My Pocket PC

to Use Wi-Fi? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

iii

Contents

How Do I Use Bluetooth to Transfer

Files to Another Pocket PC, Computer, or Printer?. . . . . . 46

How Do I Use Bluetooth to Print? . . . . . . . . . . . . . . . . . . . 51

How Do I Use a Global Positioning
System (GPS) Device with My

Pocket PC? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

How Do I Migrate Data from Palm

Desktop to Pocket PC 2003, 2nd Edition? . . . . . . . . . . . . . 56

How Do I Transfer Files from My

Personal Computer to My Pocket PC?. . . . . . . . . . . . . . . . 58

How Do I Protect My Pocket PC From

Screen Damage or Cracking?. . . . . . . . . . . . . . . . . . . . . . . 60

How Do I Find Information On Topics

Not Covered in This Booklet? . . . . . . . . . . . . . . . . . . . . . . 62

iv

This document is intended to answer the most frequently asked
questions regarding the HP iPAQ hx2000 series Pocket PC. For
complete setup and installation instructions, refer to the printed
Getting Started document in the box or the User’s Guide located
on the Companion CD. For further support, visit

www.hp.com/support to chat with an HP support specialist.

How Do I Find Out What’s On My CD?

The Companion CD is located in the box and contains:

■ Microsoft ActiveSync 3.7.1

■ Microsoft Outlook 2002

■ HP iPAQ hx2000 Series Pocket PC User’s Guide

■ Know Your Options (Accessories Information)

■ Important Safety Information

Note: All of the documents located on the Companion CD are in

printable format if you prefer a hard copy document.

1

All of the software and documents are designed to be installed on
your personal computer to enhance your ability to use your
HP iPAQ Pocket PC to its fullest potential. The CD also contains
Pocket PC enhancements that can be installed directly onto your
Pocket PC for use “on the go.”

Note: It is recommended that you save the original packaging for

the CD because the Microsoft product key for installing
Microsoft Outlook is located on the sticker on the CD packaging.
You will need that information if you ever need to reinstall
Outlook on your personal computer.

How Do I Install Microsoft ActiveSync?

Microsoft ActiveSync, located on the Companion CD, is the
software that allows your Pocket PC and your personal computer
to communicate with each other.

Before you connect your Pocket PC to your computer, insert the
Companion CD into your computer and let the HP iPAQ Setup
Wizard guide you step-by-step in setting up your Pocket PC and
computer.

Note: If the HP iPAQ Setup Wizard detects an earlier version

of ActiveSync or Outlook on your computer, it prompts you to
install the most recent version from the Companion CD. It is
recommended that you do so; however, be sure to back up your
files before installation begins.

To run the HP iPAQ Setup Wizard and install Microsoft
ActiveSync:

1. Before you connect your Pocket PC to your computer with
the synchronization cable, insert the Companion CD that
came with your Pocket PC into the CD-ROM drive on your
computer. The HP iPAQ Setup Wizard starts automatically.

2

2. Select Setup Wizard.

3. Read the Welcome page, make sure your Pocket PC is not yet
connected to your computer, and select Next.

4. The Setup Wizard scans your system and recommends
programs for you to load. If the Setup Wizard detects an
earlier version of Microsoft Outlook installed on your
personal computer, it suggests installing Outlook 2002. If you
want to synchronize your calendar, contacts, inbox, notes,
and/or tasks, it is recommended that you allow the Setup
Wizard to install Outlook 2002. Earlier versions (such as
Microsoft Outlook Express) will not work with ActiveSync
and the Pocket PC.

5. Likewise, the Setup Wizard scans your system to detect
earlier versions of Windows Media Player and HP Image
Zone. It is recommended that you allow the Wizard to install
these programs in order to take advantage of all functions on
your Pocket PC.

6. When the Set Up Microsoft ActiveSync window displays,
click Next.

3

7. When the Select Installation Folder for Microsoft
ActiveSync window displays, accept the default location
offered, or select Change... to specify a different location.

8. When the File Download window displays, click Open.

4

You will know ActiveSync installed successfully when you see
the Set Up a Partnership screen. Proceed to the next section,

“How Do I Create an ActiveSync Partnership?”

Note: If you are having trouble installing ActiveSync and have

firewall software installed, try disabling the firewall software
during ActiveSync installation and enabling it again after
installation is complete. If you are connected to a corporate
firewall, contact your IT Administrator for assistance.

How Do I Create an ActiveSync Partnership?

A Microsoft ActiveSync partnership allows your HP iPAQ Pocket
PC and your personal computer to communicate with each other.
To synchronize your Pocket PC and your personal computer, you
must first create a partnership using ActiveSync. You only need
to create a partnership once.

These instructions give information on creating a basic
partnership. Other partnership options are available, and
instructions can be found in Chapter 2, “Synchronizing with Your
Computer,” of the User’s Guide located on the Companion CD.

To create an ActiveSync partnership between your Pocket PC and
your personal computer:

1. When the Get Connected screen is displayed during
ActiveSync installation, connect the HP Desktop Cradle to
your personal computer by attaching the free end of either the
USB cable or the serial cable to either the USB port or the
serial port on your personal computer. Then connect one end
of the AC Adapter to the cradle and the other end to an
electrical outlet.

2. Turn on your Pocket PC by pressing the Power button, then
insert it into the desktop cradle.

5

3. When the Set Up a Partnership screen displays, select
Standard Partnership and click Next.

4. When the New Partnership screen displays, select
Synchronize with this desktop computer, then click Next.

6

5. When the Select Number of Partnerships screen displays,
choose whether you want to synchronize with one computer
or two (e.g., home and office).

6. When the Select Synchronization Settings screen displays,
check the items you want to synchronize between your
Pocket PC and your personal computer.

7. When the Setup Complete screen displays, click Finish.
ActiveSync immediately begins synchronizing.

7

Do you want to learn more about:

■ setting up a guest partnership?

■ setting up a partnership with a server?

■ setting up a partnership with two computers?

■ setting up a partnership for two handheld devices?

Refer to the Microsoft Pocket PC 2003 Web site at

www.microsoft.com/windowsmobile/resources/support/pocketpc.

Select your region, your device, and your operating system; then click
the Get Support button. Under Support Topics on the left side of the
window, select ActiveSync.

8

How Do I Synchronize My Pocket PC to a Personal Computer?

Synchronizing your Pocket PC and your personal computer
allows you to keep the same information (such as calendar,
contacts, and e-mails) in both places, making it available when
you work on your personal computer or when you take your
Pocket PC on the go. There are several ways to synchronize your
Pocket PC with your personal computer:

■ HP Desktop Cradle (not included with all models)

■ Autosync cable (not included with all models)

■ Bluetooth

■ Infrared

■ Wi-Fi and a server

To synchronize your personal computer and your Pocket PC
using the desktop cradle:

1. Be sure ActiveSync is installed on your personal computer.
Refer to “How Do I Install Microsoft ActiveSync?” earlier in
this document for more information.

2. Plug the AC Adapter into an electrical outlet and connect the
other end of the AC Adapter to the AC connector on the
desktop cradle.

3. Slide the bottom of your Pocket PC into the desktop cradle
and push firmly to seat it.

CAUTION: To avoid damaging your Pocket PC or the cradle, check to
be sure the Pocket PC and cradle connectors are properly aligned
before pushing the Pocket PC into the HP Desktop Cradle.

4. Connect the USB Cable to the USB port on your computer.
Synchronization begins automatically.

9

To synchronize your personal computer and your Pocket PC
using the autosync cable:

1. Be sure ActiveSync is installed on your personal computer.
Refer to “How Do I Install Microsoft ActiveSync?” earlier in
this document for more information.

2. Plug the AC Adapter into an electrical outlet, then connect
the other end of the AC Adapter to the AC connector on the
autosync cable.

3. Connect the 22-pin connector on the autosync cable to the
universal sync connector on the bottom of your iPAQ Pocket
PC.

CAUTION: To avoid damaging your Pocket PC or the autosync cable,

Ä

be sure the Pocket PC and cable connectors are properly aligned before
pushing the cable into the universal sync connector.

4. Connect the other end of the autosync cable to the USB port
on your computer. Synchronization begins automatically.

Note: If you must log onto a server such as your company’s

Ä

Virtual Private Network, you may receive a message from
ActiveSync telling you it is unable to synchronize. You must first
log onto the server for ActiveSync to synchronize.

If ActiveSync does not begin synchronizing, start it manually:

On your personal computer, open ActiveSync by clicking from
the Start menu > Programs > Microsoft ActiveSync > Sync.

Occasionally when attempting to synchronize to a personal
computer, you might receive an “Unable to Detect Device” error
message. This usually means your desktop cradle is not properly
connected to the synchronization cable, or your Pocket PC is not
seated firmly in the desktop cradle.

10

If you get this error:

1. Make sure the USB connector on the synchronization cable is
securely connected to your desktop cradle and your personal
computer.

2. Make sure that your Pocket PC is connected to the
communications port in the desktop cradle.

Once the connection issue is resolved, ActiveSync begins
synchronizing automatically.

To find out how to resolve other error messages, see Chapter 12,
“Troubleshooting,” in the User’s Guide located on the
Companion CD.

Do you want to learn more about:

■ synchronizing using Bluetooth?

■ synchronizing using Infrared?

■ synchronizing using Wi-Fi and a server?

Refer to the User’s Guide on the Companion CD.

11

How Do I Synchronize My Messaging, Contacts, or Calendar?

If you did not previously set up your Messaging, Contacts, or
Calendar to synchronize with your Pocket PC when ActiveSync
was first loaded, you can set it or remove the setting whenever
you want.

To synchronize a new selection with your Pocket PC:

1. Double-click the Microsoft ActiveSync icon in the system
tray of your personal computer.

2. In the ActiveSync Window, click Options > Sync Options
tab.

3. On the Sync Options page, check the items you want
synchronized and uncheck those you do not want
synchronized.

Note: It is recommended that you check the Synchronize mobile

device clock upon connecting so your Pocket PC and your
personal computer always agree on the date and time. If this box
is not checked, files can accidentally be overwritten during
synchronization due to differences in dates and times on the files.

4. Under the Schedule tab, choose whether you want to
synchronize Continuously, On connection, or Manually. If
necessary, you can also select options for scheduling
synchronization with a server, or using a wireless connection.

5. Click OK to save the settings and minimize the ActiveSync
window.

6. The items selected automatically synchronize with the Pocket
PC when it is inserted in the HP Desktop Cradle and the
computer is turned on.

12

How Do I Troubleshoot Outlook Errors When Attempting to Synchronize Messaging, Contacts, or Calendar?

When synchronizing, you may receive various error messages.
For answers to troubleshooting these errors, refer to the Microsoft
Windows Mobile 2003 Web site at

www.microsoft.com/windowsmobile/resources/support/pocketpc.

Select your region, your device, and your operating system; then
click the Get Support button. Select the Support Topic that best
describes the error message you received.

How Do I Find the Product ID and Serial Number of My Pocket PC?

The Product ID and Serial Number for your iPAQ Pocket PC can
be found on the label under the battery or in the Asset Viewer
program. It is recommended that you have this information
available before contacting HP Customer Support, particularly if
you are calling for in-warranty support.

Option A: Locating the Product ID and Serial
Number in Asset Viewer

To use Asset Viewer to locate the Product ID and Serial Number:

1. Tap Start > Settings > System tab > HP Asset Viewer.

2. To locate the Product ID, tap System.

3. To locate the Serial Number, tap Identity.

13

Option B: Viewing the label

To use the label under the battery to locate the Product ID and
Serial Number:

1. Remove the battery cover by pressing the battery button down
1, then swinging the door up and removing it 2.

2. Remove the battery by lifting the left side of the battery up,
then removing it from the unit.

14

3. The label containing the Product ID and the Serial Number is
beneath the battery.

CAUTION: Because most of the applications and data you install on

Ä

your iPAQ Pocket PC are held in memory (RAM), you need to reinstall
them if the battery completely discharges or if the battery is removed
from the unit for extended periods of time.

You do not need to reinstall applications and data installed in the
iPAQ File Store folder because they are saved in ROM.

15

How Do I Manage Available Storage?

Your Pocket PC normally manages storage for you by moving
available space back and forth between storage memory (memory
used to store data and document files) and program memory
(memory used to run programs) as needed. If your Pocket PC is
running low on memory, there are a variety of ways you can
manage storage space to maximize the memory capacity of your
Pocket PC. You can choose any or all of the options below.

Option A: Changing Storage Settings
Manually

To temporarily change the storage settings manually:

1. On your Pocket PC, tap Start > Settings > System tab >

Memory.

2. Use the stylus to slide the Storage/Program bar as necessary.

3. Tap OK to save your changes.

Shortcut: If you have set your Pocket PC to display the

TodayPanel Lite on the Today screen, tap the Memory icon
located halfway down the Today screen to change your memory
settings.

Option B: Stopping Running Programs

To stop programs that are running in the background:

1. Tap Start > Settings > System tab > Memory > Running
Programs tab.

2. Select one or more of the programs in the Running Program

List.

16

3. Tap Stop > OK.

Shortcut: If you have set your Pocket PC to display the

TodayPanel Lite on the Today screen, tap the Memory icon
located halfway down the Today screen and tap the Running
Programs tab.

Option C: Removing Unused Programs

To permanently uninstall programs you have installed yourself:

1. Tap Start > Settings > System tab > Remove Programs.

2. Select a program to remove.

3. Tap Remove > OK.

Option D: Using iPAQ File Store

You can install programs and save files to the iPAQ File Store
folder, which is accessed from File Explorer on your iPAQ
Pocket PC.

Programs and files stored in iPAQ File Store are held in ROM and
are saved if you perform a full reset of your iPAQ Pocket PC or if
the battery discharges completely.

CAUTION: If you have HP ProtectTools enabled and forget your PIN
or password, resetting the unit will result in loss of data stored in
iPAQ File Store. For more information on HP ProtectTools, refer to
Chapter 7, “Using Security Features,” in the User’s Guide located on
the Companion CD.

17

Some units also come with High Speed File Store, a faster version
of iPAQ File Store. If your iPAQ Pocket PC has more than 30 MB
of File Store space, it has High Speed File Store.

To find out how much File Store memory is on your unit:

1. From the Today screen, tap the Memory icon > Storage
Card tab.

2. Select iPAQ File Store in the drop down list box. If the
amount is 30 MB or more, then you have High Speed File
Store.

To save to iPAQ File Store or High Speed File Store:

1. Copy the file(s) to be saved to the iPAQ File Store folder.

2. Tap Start > Programs > File Explorer > My Device > iPAQ

File Store.

3. Tap Edit > Paste to paste the selected files.

CAUTION: If you format iPAQ File Store, do not perform a hard or
soft reset. Doing so may prevent your Pocket PC from operating
normally. For more information on formatting iPAQ File Store, refer to
Chapter 1, “Performing a Hard (“Full”) Reset,” in the User’s Guide
located on the Companion CD.

Note: Before saving files to the iPAQ File Store folder, it is a

good idea to determine how much memory is available in the
folder. To view the amount of memory, from the To da y screen,
tap the Memory icon > Storage Card tab, then select iPAQ File
Store from the drop down menu.

18

Option E: Using Optional Storage Expansion
Cards

There are a variety of storage expansion cards available for
purchase, such as Secure Digital (SD) cards or CompactFlash
(CF) cards. These cards can be installed in the Expansion Slot
on the top of your Pocket PC.

For more information on purchasing expansion cards, visit the
HP Web site at

www.hp.com/go/ipaqaccessories.

Do you want to learn more about:

■ what you can do with optional expansion cards?

■ using expansion cards in your iPAQ Pocket PC?

Refer to the User’s Guide located on the Companion CD.

19

How Do I Maximize Battery Life?

To help your battery last as long as possible between charges, you
can change the battery settings on your Pocket PC.

Adjusting these settings will maximize your battery life:

■ Leave your device connected to AC power at all times when

not using it.

■ On the Today screen, in the TodayPanel Lite, use your

stylus to adjust the Backlight Brightness Level slider,
located under the Light bulb icon, halfway across to the
middle position.

IMPORTANT: Adjusting the Backlight Brightness Level slider

to the lowest level that is still useable for the given lighting
conditions can be the single most important thing you can do to
preserve battery life.

■ Turn off the backlight. On the To day screen, tap the Light

bulb icon > Battery Power tab; then set the backlight to turn

off soon after you stop using the device.

■ Leave the device set to turn off after not being used for a short

time. On the Today screen, tap the Battery icon > Advanced
tab. On battery power, set the device to power off in the
shortest acceptable time.

■ Turn off Wi-Fi power when not in use. To turn off Wi-Fi, tap

the iPAQ Wireless icon in the lower right corner of the Today
screen, then, on the iPAQ Wireless screen, tap the Wi-Fi icon
to turn it off.

■ Turn off Bluetooth power when not in use. To turn off

Bluetooth, tap the iPAQ Wireless icon in the lower right
corner of the Today screen, then, on the iPAQ Wireless
screen, tap the Bluetooth icon to turn it off.

20

■ Set the device to receive incoming infrared beams manually.

On the Today screen, in the TodayPanel Lite, tap the
Battery icon > Adjust beam settings to conserve power,
then uncheck Receive all incoming beams.

■ Assign a program button to turn off the screen display while

listening to music. Tap Start > Programs > Windows Media
> Tools > Settings > Buttons. From the Select Function

drop-down list, tap Screen Toggle. Press a program button
and tap OK. Then, when listening to music, press that
program button to turn off the screen display.

■ Tap Start > ActiveSync > Tools > Options > Mobile

Schedule tab. Select Manually for both Peak times and

Off-peak times. Selecting automatic synchronization can
cause you iPAQ Pocket PC to “wake up” regularly causing
your battery to drain.

■ To ensure you always have battery power available, an

optional standard or extended battery is recommended. For
more information on purchasing optional batteries, visit the
HP Web site at

www.hp.com/go/ipaqaccessories.

21

How Do I Know the Battery is Charging?

There are two ways to see if the battery is charging.

■ When the Pocket PC is connected to the AC Adapter and the

battery is recharging, the power indicator light on the front of
the Pocket PC flashes amber. When the battery is fully
recharged, the light turns solid amber.

■ To view it on screen, from the To da y screen, tap the Battery

icon. On the Power screen, under Main battery, the
Recharging state displays Charging until a full charge is
reached. When it is fully charged, it displays Battery power
remaining.

If the power indicator light is not flashing while you are trying to
recharge, disconnect and reconnect the AC Adapter to your
Pocket PC to make sure you have a proper connection.

22

How Do I Check the Battery Charge Level?

To use a shortcut to view your battery charge level, tap the
Battery icon located in the TodayPanel Lite on the Today screen
plug in.

You can view this same information by performing the following
steps from the Today screen:

1. Tap the Battery icon > Main tab, or tap Start > Settings >
System tab.

2. Tap Power > Main tab. You can view the amount of battery
power remaining for both the Main battery and the Backup
battery.

If the battery charge level is low, recharge the battery by
connecting the Pocket PC to AC power using the HP Desktop
Cradle or the AC Adapter, or change the battery. When the Pocket
PC turns off due to low battery level and does not turn on again,
you have only up to 72 hours to recharge the battery before you
lose data.

23

For information on purchasing an optional standard or extended
battery, visit the HP Web site at

CAUTION: Do not allow the battery installed in your Pocket PC to

Ä

discharge completely. Doing so will not harm your Pocket PC or
battery, but your Pocket PC will lose all data not stored in File Store
(ROM). Discharging the battery completely is similar to performing a
hard reset. Refer to “How Do I Perform a Hard (“Full”) Reset?” later
in this document for more information.

www.hp.com/go/ipaqaccessories.

24

How Do I Perform a Soft (Normal) Reset?

A soft reset does not erase any programs or saved data, but be
sure to save any unsaved data before performing a soft reset since
any unsaved data will be lost.

Perform a soft reset when:

■ you want to stop all running applications

■ after installing a new application

■ if your iPAQ Pocket PC “locks up”

To perform a soft reset:

1. Locate the recessed Reset button on the bottom of your iPAQ
Pocket PC.

2. Use the stylus to lightly press the Reset button. The Pocket
PC restarts and displays the Today screen.

25

How Do I Perform a Hard (“Full”) Reset?

Perform a hard reset when you want to clear all settings,
programs, and data from RAM (Random Access Memory),
where data and programs you have loaded are stored.

If the battery installed in your iPAQ Pocket PC discharges
completely, your Pocket PC will operate as if a hard reset had
been performed once the battery has been recharged. Refer to

“How Do I Check the Battery Charge Level?” earlier in this

document for more information.

CAUTION: If you perform a hard reset, your iPAQ Pocket PC returns

Ä

to its default settings and loses all information (files, settings, etc.) that is
not recorded in ROM. Information stored in iPAQ File Store will not be
lost. For more information on using iPAQ File Store, refer to Chapter 4,
“Using the iPAQ File Store Folder,” in the User’s Guide located on the
Companion CD.

26

To perform a hard reset:

1. Press and hold the Calendar and iTask buttons.

2. While holding these buttons, use the stylus to lightly press the
Reset button on the bottom of the iPAQ Pocket PC for about
two seconds.

3. When the Pocket PC screen begins to fade, release the
Calendar and iTask buttons first, and then remove the stylus
from the Reset button.

CAUTION: If you push and hold the Reset button for more than two

Ä

seconds, the battery disconnects. To restart the unit, either plug the unit
into the AC Adapter or press the Reset button again.

4. The Pocket PC resets and powers on.

27

How Do I Use the TodayPanel Lite to Monitor My System Resources?

The TodayPanel Lite displays halfway down the Today screen as
icons or as text bars for quick and easy accessibility to
the following:

■ Today settings and Options

■ Battery power

■ Storage memory

■ Memory used in the iPAQ File Store folder

■ Pocket PC backlight

You select how you want the shortcuts
displayed by:

1. Tapping the File folder icon on the far left of the TodayPanel
Lite bar.

2. Tapping Options from the drop-down menu.

3. On the TodayPanel Lite screen, next to Display Mode, tap
the drop-down arrow and select Icons or Compact.

4. Tap OK to save the changes.

You select if you even want the shortcuts
displayed on the Today screen by:

1. Tapping Start > Settings > Today icon > Items tab.

2. Under Checked items appear on the Today screen, tap in
the TodayPanel checkbox to remove the checkmark if you do
not want the TodayPanel to appear on the Today screen, or
place a checkmark in the checkbox to display the
TodayPanel.

3. Tap OK to save the changes.

28

How Do I Enable/Disable HP ProtectTools on My Pocket PC?

HP ProtectTools helps protect your Pocket PC by providing
authentication and encryption of e-mail, calendar, contacts, notes,
tasks, and/or all files stored in the My Documents folder. It can
also be used to encrypt data stored on expansion cards.

When you enable HP ProtectTools, you have the option of
enrolling a fingerprint or entering a PIN and/or password to
access the Pocket PC. If you are unable to successfully swipe
your fingerprint or you forget your PIN or password, you can
access the device with a backup question and answer.

CAUTION: HP ProtectTools helps protect your Pocket PC and the

Ä

data stored on it. If you are unable to access your device with any of
the above methods, there is no way to unlock your device. You have
to restore your device to factory settings, resulting in the loss of all
data on your iPAQ Pocket PC, including data stored in iPAQ File
Store. It is recommended that you remember your PIN/password and
question/answer.

Setting Up Security

You should only need to set up security one time. You can make
changes to any of your security settings at a later time without
going through the setup procedure again. For more information,
refer to the “Manage Security Settings” section in Chapter 7 of
the User’s Guide located on the Companion CD.

To set up security on your iPAQ Pocket PC:

1. Tap Start > Settings > Personal tab > HP ProtectTools.

2. The security configuration screen displays the message “Do
you want to configure HP ProtectTools security on your
device?” Tap Ye s .

29

3. On the Lock Settings screen, select your choices for the
following:

❏ Lock device—secures device by requiring your PIN or

password to authenticate access to the HP iPAQ.

❏ Log off—secures device by requiring your PIN or

password, stops running all programs, and encrypts your
data. You can also select the amount of time between
when you last used the device and when the data is
encrypted.

Note: Because encryption/decryption can take some time, if you

use your device frequently, you may want to select a longer
period of time.

4. Tap Next.

5. From the Unlock Settings screen, select the method in which
you want to unlock your HP iPAQ, along with the number of
attempts allowed for each setting:

❏ Simple 4-digit PIN—enter a minimum four-digit

number

❏ Password—enter a combination of numbers and/or

letters of any length

❏ Strong alphanumeric password—enter a minimum of

eight characters including at least one uppercase letter,
one lowercase letter, and one number

❏ Fingerprint—successfully enroll a fingerprint

❏ Fingerprint OR PIN—successfully enroll a fingerprint

OR enter a minimum 4-digit PIN

❏ Fingerprint AND PIN—successfully enroll a fingerprint

AND enter a minimum 4-digit PIN

30

❏ Fingerprint OR Password—successfully enroll a

fingerprint OR enter a combination of numbers and/or
letters of any length

❏ Fingerprint AND Password—successfully enroll a

fingerprint AND enter a combination of numbers and/or
letters of any length

❏ Fingerprint OR Strong Password—successfully enroll

a fingerprint OR enter a minimum of eight characters
including at least one uppercase letter, one lowercase
letter, and one number

❏ Fingerprint AND Strong Password—successfully

enroll a fingerprint AND enter a minimum of eight
characters including at least one uppercase letter, one
lowercase letter, and one number

Note: The Fingerprint Reader options are not available on all

models.

6. Tap Next.

7. From the Fail-Safe Settings screen:

❏ Select the number of attempts you have to answer your

hint question correctly.

❏ Select what the device should do if you fail to answer

your hint question correctly after the associated number
of attempts.

Note: It is recommended that you select the default, Pause

before retrying question.

31

❏ Select whether to keep security after a hard reset.

Note: It is recommended that you select this option to ensure

that the data stored in your iPAQ Pocket PC remains secure after a
hard reset.

8. Tap Next.

9. From the Encryption Settings screen:

❏ Select the encryption strength.

◆ Lite is the fastest but least secure algorithm.

◆ Blowfish is both fast and secure.

◆ Triple DES and AES are the most secure, but AES

encrypts data faster than Triple DES.

Note: It is recommended that you use the default, AES.

❏ Select which data you want encrypted. If you select to

have the My Documents folder encrypted, you can also
choose whether to encrypt media files (for example,
audio, video, or picture files). Media files often take
longer to encrypt and decrypt than other file types.

❏ Select whether you want the encryption status displayed.

Selecting this option allows you to monitor the
encryption/decryption process. For more information,
refer to Chapter 7, “Using HP ProtectTools,” in the
User’s Guide located on the Companion CD.

10. Tap Next.

11. From the Security Configuration Complete screen, tap
Continue to enroll your fingerprint, create your PIN or
password, and answer your hint question.

32

12. Prior to enrolling your fingerprint and/or entering your PIN
or password, you are asked for a passphrase. Tap OK, then
follow the onscreen instructions to create a passphrase.

Note: The passphrase is not something you need to remember on

a daily basis, but you should remember it for future reference. For
more information on passphrases, tap the More Information...
button.

13. Tap OK.

14. If requested, swipe two fingers until you are told both are
enrolled successfully.

Note: The Fingerprint Reader is not available on all models.

For more information on enrolling fingerprints, refer to “How Do

I Use the Fingerprint Reader on my Pocket PC?” discussed later

in this document. For information on using the training to
successfully enroll your fingerprints, refer to the “Using the
Fingerprint Reader” section in Chapter 7 of the User’s Guide
located on the Companion CD.

33

15. Tap OK.

16. If requested, enter your PIN or password two times for
verification purposes.

17. From the Set up Passwords screen, select your hint question
by tapping the left and right arrow buttons near the question.
Answer the question two times for verification purposes.

18. Tap OK. Your iPAQ Pocket PC resets itself after a few
seconds, or you can tap the Reset Device button to reset the
device immediately.

Note: After the device has completed the reset process, you are

asked for your fingerprint, PIN, and/or password before you can
begin using it again.

Disabling Security

You can disable security or make changes to any of the settings
you selected during setup.

To make changes to security settings:

1. Tap Manage Security Settings.

2. Swipe your finger or enter your PIN or password to
authenticate yourself.

3. To disable security, tap the Disable Security button.

4. To change any previously selected security settings, tap the
appropriate tab at the bottom of the screen and follow the
onscreen instructions. The screens match those used during
the setup process. For more information, refer to “Setting Up

Security” discussed earlier in this document.

34

5. Use the Programs tab to select any programs you do not
want to stop running when you log off. For more information,
tap the Programs tab, then tap Help at the bottom of the
screen.

Do you want to learn more about:

■ unlocking your Pocket PC?

■ encrypting/decrypting data?

■ changing your HP ProtectTools settings?

Refer to Chapter 7, “Using HP ProtectTools,” in the User’s Guide
located on the Companion CD.

35

How Do I Use the Fingerprint Reader on my Pocket PC?

HP ProtectTools suggests fingers for you to use during the
swiping activity. You can select a different finger at any time. To
select a different finger, tap the finger you want to swipe in the
Hand icon. The new finger is highlighted in light blue.

It is recommended that you enroll at least two fingers (index
fingers are suggested). It can take between two and eight finger
swipes to enroll a fingerprint, depending on the fingerprint
quality.

Enrolling a Fingerprint

The Fingerprint screen uses color coding to display the status of
your fingerprint swipe.

Fingerprint Status

If the color around the
oval is...

Blue No fingerprint has been taken for the finger.

Green The fingerprint swipe was good quality.

Red The fingerprint swipe was poor quality.

Fingerprint Reader enrollment training is available on the iPAQ
Pocket PC to assist you in proper enrollment of your unique
fingerprint. To access the training, tap the Train ing button when
the Fingerprint screen displays during HP ProtectTools setup.

Then...

36

To enroll a fingerprint:

1. On the Fingerprint screen, use the diagram to tap the finger
that you are going to enroll.

2. Swipe the selected finger, as instructed.

37

Note: Maintain a firm, consistent pressure against the sensor

when swiping a finger. One way to do this is to press your thumb
against the bottom of the iPAQ Pocket PC while swiping your
index finger. You should begin the swipe at the first joint of your
finger and continue downward with a smooth slow motion, taking
one to two seconds to complete the swipe.

If you need additional assistance at any time, tap the Training
button.

3. Monitor the status to see if your fingerprint was correctly
swiped.

4. Repeat steps 2 and 3 to continue enrolling your fingerprint.

5. When that fingerprint is enrolled successfully, repeat steps 1
through 4 to enroll a second fingerprint.

6. When both fingerprints are successfully enrolled, tap OK
twice to continue setting up HP ProtectTools.

38

How Do I Set Up My Pocket PC to Use Wi-Fi?

Note: Wireless Fidelity (Wi-Fi) is not available in all models.

Certain iPAQ Pocket PC models come with the 802.11b standard;
otherwise know as Wireless Fidelity (Wi-Fi). This means you do
not need to use cables or plug in to a network wall connection to
access the Internet with your Pocket PC. All you need are
wireless access points to transmit data to and from your Pocket
PC using Wi-Fi.

Note: Most private corporations already have wireless access

points installed in their buildings. Visit your local computer store
for information on installing wireless access points in your home.

Powering Wi-Fi On or Off

To use Wi-Fi on your Pocket PC, you need to turn on Wi-Fi and
set up your device.

Note: The Wi-Fi antenna for the Pocket PC is located in the top

of the unit. If you cover up the top of the Pocket PC after you
have turned on Wi-Fi, signal strength diminishes.

To turn Wi-Fi on or off:

1. From the Today screen, tap the iPAQ Wireless icon () in
the Command bar located at the bottom of the screen.

2. Tap the Wi-Fi button on the iPAQ Wireless screen.

When Wi-Fi is powered on, the Wi-Fi icon on the iPAQ
Wireless screen turns from gray to amber to green and the
Wi-Fi light-emitting diode (LED), located on the top left
corner of the unit, flashes blue indicating Wi-Fi or Bluetooth
is powered on.

39

Note: Even though the indicator is blue to indicate Wi-Fi is

turned on, it does not necessarily mean a connection has been
established with another device or access point.

If Wi-Fi is off, the Wi-Fi icon turns from green to gray.

Battery Saving Tip: Turn Wi-Fi off when you are not using it.
When Wi-Fi is powered on, be sure one of the Wi-Fi power
saving modes is selected. For more information, refer to
Chapter 8, “Powering Wi-Fi On or Off,” in the User’s Guide
located on the Companion CD.

Automatically Connecting to a Network

1. If one or more broadcast networks are present, the Network
Indicator icon ( ) appears in the Navigation bar. Tap the

network you want to connect to, and then tap whether the
network connects to the Internet (does not use proxy settings)
or Work (uses proxy settings).

2. If you are prompted for a Network Key (WEP), enter it and
tap Connect. If you are not sure, contact your network
administrator.

CAUTION: A new network that does not request an encryption key
may not be a secure network. To check whether an existing network uses
encryption, check the Encryption Status of the network. Tap Start >
iPAQ Wireless > Wi-Fi icon > Manager button. For more
information, refer to the “Monitoring Signal Strength and Status” section
in Chapter 8 of the User’s Guide located on the Companion CD.

Manually Entering New Network Settings

A wireless network can be added either when the network
is detected (the Network Indicator icon is showing in the
Navigation bar) or manually by entering setting information.

40

To manually add a wireless network:

1. Be sure Wi-Fi is powered on.

2. In the Navigation bar, tap the Connections icon ( or ) >
Settings > Advanced tab > Select Networks button.

3. Enter or select the network name (or tap New) you want to
use to either connect to the Internet using an ISP or My Work
Network for work. Tap OK once completed.

4. Set up your Dialing Rules and Exceptions and press OK.

The next step is to set up your network interface cards.

5. From the iPAQ Wireless screen, tap (Wi-Fi) Settings.

6. Select Add New ... in the list box on the General tab to start
configuring wireless networks.

Note: If a network is detected in step 3, the Security Set

Identifier (SSID) is automatically entered and cannot be changed.

7. Enter an SSID into the Network name box.

8. In the Connects to: box, select where your network connects
to (The Internet or Work).

9. If you want to connect to an ad-hoc connection, tap the This
is a device-to-device (ad-hoc) connection checkbox.

10. If authentication information is needed, from the Configure
Wireless Network screen, tap the Network Key tab.

Note: To determine whether authentication information is

needed, see your network administrator.

11. To configure the type of network authentication to use, select:

a. To use Shared Key authentication, tap the

Authentication (Shared mode) listbox. Type the
network key in the Network Key: box.

b. To use data encryption, tap the Data encryption

(WEP enabled) listbox.

41

c. If a network key is provided by your network

automatically, tap the The Key is provided for
me automatically checkbox.

12. For increased security, tap 802.1x tab and select the Use
IEEE802.1x network access control checkbox. You should
only check this option if it is supported by your network
environment. Ask your network administrator if you
are unsure.

13. Select EAP type (PEAP or Smart Card/Certificate) from
the listbox.

14. Once you have completed entering the network settings, tap
OK and OK again to exit this menu.

Searching for Networks to Access

Networks that you have already configured are preferred
networks and can be found on the iPAQ Wireless screen by
tapping the Wi-Fi button > Settings > Wireless Networks list
box. You can choose whether to connect only to preferred
networks or to have your Pocket PC search for and connect to any
available network (preferred or not).

1. From the iPAQ Wireless screen, tap the Wi-Fi button >
Settings > Wireless tab.

2. In the Networks to access box, tap the type of network you
want to connect to (All Available, Only access points, or

Only computer-to-computer).

3. To connect only to networks that have already been
configured, clear the Automatically connect to
non-preferred networks checkbox.

Note: If you check the Automatically connect to

non-preferred networks checkbox, your Pocket PC detects any

new networks and provides you the opportunity to
configure them.

42

Do you want to learn more about:

■ automatically connecting to a network?

■ manually entering new network settings?

■ searching for networks to access?

Refer to the User’s Guide located on the Companion CD. For
more information on any of the wireless screens, tap Start >
Help from any screen to get help on that screen.

Your HP iPAQ Pocket PC can connect to a network using Wi-Fi.

Note: Before connecting, familiarize yourself with the following

wireless technology terms.

Term Definition

802.11 standard An approved standard specification of radio
technology from the Institute of Electrical and
Electronic Engineers (IEEE) used for wireless
local area networks (WLANs).

Device-to-computer or
ad-hoc

Domain Name System
(DNS)

A mode that does not use access points.
It provides independent peer-to-peer
connectivity in a wireless LAN.

The way that Internet domain names are
located and translated into IP addresses. It is
an easy to remember name for an Internet
address. Every website has its own specific
IP address on the Internet.

Encryption An alphanumeric (letters and/or numbers)

conversion process of data primarily used
for protection against any unauthorized
person(s).

(Continued)

43

(Continued)

Term Definition

Hotspots Public or private areas where you can

access Wi-Fi service. These wireless
connections can be located, for example, at
a library, cyber cafe, hotel, airport lounge,
or convention center. This service can be free
or sometimes requires a fee.

Infrastructure This connection mode uses wireless access

points to connect to networks.

Internet Protocol (IP)
Address

Media Access Control
(MAC) Address

A 128-bit number that identifies each sender
or receiver of information that is sent in
packets across the Internet. For example,
when you request an HTML page or send
e-mail, the Internet Protocol part of TCP/IP
includes your IP address in the message. In
this example, this information identifies your
computer as the sender and/or receiver of
information.

A computer’s unique hardware number in a
network, which also can provide security for
wireless networks. When a network uses a
MAC table, only the 802.11 radios (wireless
devices) that have had their MAC addresses
added to that network’s MAC table can
access the network.

Security Set Identifier
(SSID)

A sequence of 32 characters uniquely
defining (naming) a WLAN. Basically, each
set of wireless devices communicating with
each other is called a basic service set
(BSS). Several BSSs can be joined to form
one logical WLAN, called an extended
service set (ESS). An SSID is the 1-32
alphanumeric, case-sensitive name given to
each ESS.

(Continued)

44

(Continued)

Term Definition

Wi-Fi Protected Access
(WPA)

Windows Internet
Naming Service
(WINS)

Wired Equivalent
Privacy (WEP)

Wireless Access Point A wireless LAN transceiver or "base station"

Wireless Fidelity (Wi-Fi) A certification for wireless LAN products

The Wi-Fi encryption method that protects
unauthorized network access by using a
setup password (for personal use) or by
verifying network users through a server (for
enterprise use).

A way of managing the association of
workstation names and locations with IP
addresses.

Basic wireless security provided by Wi-Fi.
This security uses an encryption key that
automatically encrypts outgoing wireless
data. On the receiving side, the same
encryption key enables the computer to
automatically decrypt the information so it
can be read.

that can connect a wired LAN to one or
many wireless devices. In addition, access
points can also bridge to each other.

based on the IEEE 802.11 standard.

45

How Do I Use Bluetooth to Transfer Files to Another Pocket PC, Computer, or Printer?

Your Pocket PC comes with built-in Bluetooth technology that
allows short-range connections and provides fast, reliable, and
secure wireless communication with other Bluetooth-enabled
devices. Bluetooth allows you to exchange information with other
Bluetooth-enabled devices located within 30 feet (10 meters) of
your Pocket PC.

To transfer files from your Pocket PC to another
Bluetooth-enabled device, such as another Pocket PC, personal
computer, or printer:

1. On your Pocket PC, tap the iPAQ Wireless icon in the lower
right corner of the To da y screen.

2. On the iPAQ Wireless screen, tap Bluetooth > Settings >
Services tab.

46

3. Under Services, tap the File Transfer tab. The Service
Settings checkboxes are automatically enabled when you

select a service.

4. Leave only the Enable service checkbox checked, and
uncheck the other checkboxes, then tap OK.

5. On the iPAQ Wireless screen, tap the Bluetooth Manager
button.

47

6. Tap New > Browse files on a remote device > Next and
allow the Bluetooth Connection Wizard some time to browse
for the Bluetooth-enabled device.

7. Once the Bluetooth device icon appears on the Bluetooth
Connection Wizard screen, tap it to begin the discovery
process and follow the Bluetooth Connection Wizard
instructions.

Note: Be sure the Bluetooth-enabled device you are connecting

to has enabled the same service feature.

48

8. Once a connection has been established, tap the device icon,
then tap and hold a file transfer shortcut icon.

9. Tap Connect.

10. Tap File, then tap Send a File… .

11. Locate a file to send.

12. Tap the file to automatically send it.

13. Tap OK.

49

Do you want to learn more about:

■ exchanging contacts, calendar items, and tasks?

■ sending or exchanging business cards?

■ synchronizing with a computer through an ActiveSync

connection?

■ partnering with a Bluetooth-enabled cell phone and using as a

wireless modem?

■ connecting to other Bluetooth devices (Virtual COM port)?

■ connecting to Bluetooth wireless local area networks

(WLANs)?

■ printing to a Bluetooth printer?

■ creating a personal area network (PAN) to chat, play

games, etc.?

Refer to the User’s Guide located on the Companion CD.

50

How Do I Use Bluetooth to Print?

You can print e-mails and notes from your Pocket PC using a
Bluetooth printer.

To set up your Pocket PC to print to a Bluetooth printer:

1. To open Mobile Printing, from the To da y screen, tap Start >

Programs > Print Manager.

2. Be sure your Pocket PC is located within 30 feet (10 meters)
of the Bluetooth printer you are using.

3. From the Today screen, tap the iPAQ Wireless icon in the
lower right corner, then tap the Bluetooth button on the iPAQ
Wireless screen.

4. Tap the Bluetooth Manager button.

5. Tap New > Explore a Bluetooth Device > Next.
Allow some time for your device to browse for the Bluetooth
printer.

6. Once the Bluetooth printer is listed on the Bluetooth Browser
screen, tap OK in the upper right corner to close the screen.

7. From the Today screen, tap Start > Programs > Print
Manager > Tools > Configuration > Printers tab.

8. Tap Add > Bluetooth printer > Choose printer button >
Search for a Bluetooth printer > Next button.

9. Select the Bluetooth printer you want to print to, then tap

Add.

10. You might receive a message that says, “Unable to determine
printer model. Do you still want to select a printer model
from the printer list?” Tap OK.

11. Select the printer, then tap Add > OK > Printer added >

OK.

51

12. Tap OK in the upper right corner to exit Print Manager.

Note: You should only need to perform the above steps one time

for each Bluetooth printer you wish to use.

To print to a Bluetooth printer:

1. Tap Start > Programs > Print Manager.

2. Tap the E-mail icon to search for an e-mail to print, or tap the
Search icon to search for another document to print.

3. Select the document to print, then tap the Print Now button.

52

How Do I Use a Global Positioning System (GPS) Device with My Pocket PC?

There are a number of GPS Navigation Systems on the market
that can be used with your Pocket PC. The following instructions
apply to the HP iPAQ Navigation System, which is available from
and supported by HP. For information on using other GPS devices
with your Pocket PC, refer to the instructions that came with the
product.

Note: The Global Positioning System package is an optional

feature and sold separately from the Pocket PC.

To use the HP iPAQ Navigation System with your Pocket PC:

1. Insert your Pocket PC into the HP Desktop Cradle.

2. Close all applications on your personal computer and your
Pocket PC.

3. Install Disc 1 that came with your HP iPAQ Navigation
System into the CD drive on your personal computer and
follow the on-screen instructions.

53

4. When the Map Loader screen appears, determine how
you want to load maps and follow the instructions to load
whichever maps you choose.

Note: Be sure you have enough memory available to load the

maps you choose. You can monitor available memory by
referring to the Available Memory and Selected Size boxes.
Refer to “How Do I Manage Available Storage?” earlier in this
document for information on increasing memory availability.

5. Click Generate Map to transfer the map to your Pocket PC.
When prompted, insert Disc 2 into your CD drive and click

OK.

6. Be sure the GPS receiver is charged and the power is on. To
verify that the receiver is charged, plug it in. If the yellow
LED is on, it is still charging. If it goes out, the charge is
complete. To verify that the power is on, look for the flashing
GPS or Bluetooth LED.

7. Turn Bluetooth on by tapping the iPAQ Wireless icon in the
Command bar > Bluetooth button on the iPAQ Wireless
screen > OK.

8. Tap Start > Programs > iPAQ Navigation System > OK.

54

9. To check whether your iPAQ Navigation System and iPAQ
Pocket PC have partnered, tap the iPAQ Wireless icon >
Bluetooth Manager > My Shortcuts tab. Two green arrows
on the BT-GPS Receiver icon indicate an active connection.

10. Position the HP Bluetooth GPS receiver in your vehicle
window so that the receiver has an unobstructed view of the
sky. When the green LED flashes, the satellites have located
the receiver.

Note: The Bluetooth GPS receiver may take 5-10 minutes to

acquire a fix on the three satellites needed to accurately position
the vehicle. If the GPS receiver does not acquire a fix within 5-10
minutes, reposition the GPS receiver and try again.

11. From the iPAQ Navigation System, tap View at the bottom
of the screen, and then tap Map. A map displays centered on
your current location. Your current location is depicted as a
green arrow in a blue circle.

12. Tap Menu > Destination, then select the type of destination
(e.g., Address, Points of Interest, Recent, Intersection,
Favorites). Enter the necessary information to input your
destination.

13. Follow the voice prompts and map display to your
destination.

For detailed instructions on using the HP iPAQ Navigation
System, refer to the Getting Started Guide and the User’s Guide
that came with the iPAQ Navigation System or visit the HP Web

http://www.hp.com/support.

site at

For information on purchasing the HP iPAQ Navigation System,
visit the HP Web site at http://www.hp.com/go/ipaqaccessories.

55

How Do I Migrate Data from Palm Desktop to Pocket PC 2003, 2nd Edition?

If you used a Palm Operating System (OS) based device before
purchasing your iPAQ Pocket PC, you need to migrate your data
from the Palm Desktop software to Microsoft Pocket PC 2003,
2nd Edition.

Note: Do not insert your iPAQ Pocket PC into the HP Desktop

Cradle until you have installed ActiveSync and are prompted to
do so.

To migrate data from Palm Desktop to Pocket PC 2003, 2nd
Edition:

1. If you do not already have Microsoft Outlook 98 or higher
installed on your personal computer, install Outlook 2002
from the Companion CD as described in “How Do I Install

Microsoft ActiveSync?” earlier in this document.

2. Insert the Companion CD that came with your Palm device
into your computer’s CD-ROM drive. From the Discover
Your Handheld screen, select Install Microsoft Conduits.
Alternatively, you may reinstall the Palm Desktop software.

56

During the configuration process, select Synchronize your
handheld with Microsoft Outlook and Palm Desktop
software.

Note: Microsoft Outlook must be set as your default e-mail

program to properly synchronize with the Palm Desktop
software. If you need to change your settings, open Microsoft
Outlook, then click Tools > Options > Other tab and check the

Make Outlook the default program for E-mail, Contacts, and
Calendar checkbox. Click Apply > OK, and then restart your

personal computer.

3. Use the HotSync software located on the Companion CD
that came with your Palm unit to synchronize your Palm
information with Outlook. Refer to the instructions that came
with your Palm unit for help installing or using Hotsync.

4. When Outlook is synchronized with your Palm device,
uninstall Hotsync from your personal computer. Click

Start > Control Panel > double-click Add or Remove
Programs. Select Palm Desktop, then click Remove. Follow

the on-screen instructions.

5. Install ActiveSync on your personal computer as described in

“How Do I Install Microsoft ActiveSync?” earlier in this

document.

6. Create a partnership between your Pocket PC and your
personal computer as described in “How Do I Create an

ActiveSync Partnership?” earlier in this document.

7. Synchronize your Pocket PC with Outlook as described in

“How Do I Synchronize My Pocket PC to a Personal
Computer?” earlier in this document.

57

How Do I Transfer Files from My Personal Computer to My Pocket PC?

You may want to take files you create on your personal computer
with you on your Pocket PC. To do this:

1. On your personal computer, click Start > Programs >

Microsoft ActiveSync.

2. In ActiveSync, click Tools > Options.

3. Under the Sync Options tab, check the Files checkbox.

4. A message is displayed stating that a Synchronized Files
folder will be created on your personal computer’s desktop.
Click OK.

58

5. Click OK to save your changes, then click File > Close to
close ActiveSync.

6. If your Pocket PC is in the HP Desktop Cradle,
synchronization begins automatically, and a folder is created
on your desktop which is named after the name you gave
your Pocket PC when you set up your partnership (for
example, Pocket_PC My Documents). If your Pocket PC is
not in the cradle, synchronization begins and the folder is
created when you place your Pocket PC in the cradle.

Note: If synchronization does not begin automatically, on your

personal computer open ActiveSync and click File > Options >
Schedule tab. Under Desktop schedule, select either
Continuously or On connection from the drop-down list box,

and then click OK to save the changes.

7. Copy any files you want to transfer to your Pocket PC to the
Synchronized Files folder for transfer during
synchronization.

8. To verify that the files were transferred successfully, on your
Pocket PC, tap Start > Programs > File Explorer > My
Documents folder.

59

How Do I Protect My Pocket PC From Screen Damage or Cracking?

CAUTION: The screen on your Pocket PC is made of glass and can

Ä

be damaged or broken by drops, impacts, or pressure.

To reduce the risk of damage to the internal components, do not
spray liquid directly on the screen, or allow excess liquid to drip
inside your Pocket PC. Using soap or other cleaning products on the
screen might discolor the finish and damage it.

Note: HP is not responsible for damage that occurs as a result of

your failure to follow the instructions that came with the HP
branded product. Refer to the warranty document included with
your Pocket PC for more information.

You should observe the following guidelines to protect the screen
on your iPAQ Pocket PC from damage:

■ Do not sit on your Pocket PC.

■ When transporting your Pocket PC in a purse, pocket,

briefcase, etc., ensure the device does not get compressed,
bent, dropped, or hit.

■ When not in use, close the flip cover on your Pocket PC and

store it in a case. You can select from a wide variety of case
options at

■ Do not place anything on top of your Pocket PC.

■ Do not bang your Pocket PC against hard objects.

www.hp.com/go/ipaqaccessories.

60

■ Never use any device other than the stylus that comes with

the Pocket PC or an approved replacement to tap or write on
the screen. If you lose or break your stylus, you can order
extras at

■ Clean your Pocket PC by wiping the screen and the exterior

www.hp.com/go/ipaqaccessories.

with a soft, damp cloth lightly moistened only with water.

61

How Do I Find Information On Topics Not Covered in This Booklet?

For complete setup and installation instructions, refer to the
Getting Started document in the box or the User’s Guide located
on the Companion CD. The User’s Guide is in a printable format
if you prefer a hard copy document.

If you have questions on using your Pocket PC that have not been
covered in this booklet or in the Getting Started or User’s Guide,
refer to the iPAQ Handheld Forum (a message board) at

www.hp.com/support/ipaqforums.

To receive support from an HP-qualified technical support
specialist, visit the HP support Web site at www.hp.com/support.
To find information on the support Web site for your specific
product, be sure to have your model or product name available.

To access HP Instant Support:

1. On your personal computer, open your Web browser (for
example, Internet Explorer) and type in the URL

www.hp.com/support.

2. Select your country or region.

3. Select See support and troubleshooting information, and
then type your product model number.

4. Click the >> button.

5. Click contact support.

62

366427-001