Note: You can rename the backup file to include the date or other information when multiple
instances of backups are desired. The file extension must remain .stg for the file to be
recognized by a Restore function.
• full backup—This option creates a copy of all data in the iPAQ Pocket PC RAM and
saves it on your computer. The time this operation takes depends on the speed of the
ActiveSync connection and how much data resides on your iPAQ Pocket PC. A full
backup operation is recommended the first time the backup operations are enabled.
• incremental backup—This option updates the backup file stored on your PC with the
data that has changed on the iPAQ Pocket PC since the last backup operation. This
backup completes in a much shorter time than a full backup.
5981-4260EN
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
5. Click the type of backup you want and then click the Back Up Now button to initiate
the backup. A Full backup is recommended the first time the backup operation is
enabled.
After a full backup has been performed for the first time, it is recommended that the Backup
feature be configured with the Incremental Backup selection so that you do not have to remind
yourself to back up your data and applications. This can be accomplished by clicking the
Incremental Backup option from the Backup tab and checking the Automatically Back up
Each Time the Device Connects check box. With this item flagged, every time the iPAQ
Pocket PC is cradled, it does not only synchronize your data, but it determines the things that
have changed since the last backup, and updates the backup file on the computer.
5981-4260EN
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
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Microsoft ActiveSync restore
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In the event of a total data loss on the iPAQ Pocket PC or a need to revert back to an earlier
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backup, you can restore data to the device using any backup file created with ActiveSync. The
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following steps are for the most typical scenario, that of a restore after a total loss of data caused
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by a battery discharge or deactivation of the battery. For additional information, see “restore” in
1. Connect the device to AC power, recharge the battery, and complete the setup wizard
2. Connect to the computer by attaching the iPAQ Pocket PC to the cradle or cable. The
5981-4260EN
CAUTION:
If the restore purpose was to recover personal information
manager (PIM) data that was accidentally erased from the
iPAQ and the desktop, safely retrieve this information after the
restore, but before performing synchronization with your
computer.
on your iPAQ before connecting to your computer and performing a restore.
following dialog displays on the computer. Select the option to connect as a guest, then
click Next.
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
3. Select the restore operation in Microsoft ActiveSync on the computer using the Tools,
Backup/Restore menu option, and then select the Restore tab to display the following
dialog.
4. Click the Restore Now button to initiate the Restore process. This causes the following
dialog to display, allowing you to select the partnership that you want to restore. Select
the correct partnership then click OK.
5. A warning, indicating that you will be erasing all data on your iPAQ Pocket PC and
restoring a previous image of applications and data to the device, displays.
5981-4260EN
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
9. Connect the iPAQ Pocket PC to the computer to establish a new partnership and
synchronize the PIM data selected.
When ActiveSync recognizes pre-existing data on the iPAQ, the following prompt
displays asking if you want to Combine or Replace the data.
CAUTION: The default selection of “Combine the items…”
typically results in duplicate appointments in your calendar.
HP recommends that you select the option of Replace the items on my device… to avoid
duplication of data.
10. After ActiveSync synchronization completes, you have finished restoring and updating
your iPAQ Pocket PC with the most current PIM data.
Note: If the restore operation was performed on a different device from the original backup,
it is necessary to re-align the touch screen by going to Start > Settings > System tab >
Screen > Align Screen. The touch screen accuracy could be affected if this is not performed.
5981-4260EN
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
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iPAQ h3800 series backup utility
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The iPAQPocket PC h3800 Seriesoffers the ability to perform a non-selective backup to a
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non-volatile storage device such as the iPAQ File Store, Compaq Flash, or SD media.
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The benefit of using the iPAQ Backup feature is that you can easily carry your backup data with
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you so that you can restore while away from your office computer.
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backup
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Note: To ensure that all data and applications are backed up, manually close all active applications
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or perform a normal (soft) reset before beginning the backup operation.
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To back up your iPAQ h3800 series device, follow these steps:
2. From the Settings screen, tap on the System tab on the bottom of the screen.
3. Select the Backup Utility program from the screen to open the utility.
5981-4260EN
CAUTION: To ensure that all data integrity is maintained
after the restore, the ActiveSync partnership between the iPAQ
device and the host PC should be deleted from the host PC and
then recreated before synchronizing.
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
2. From this screen, tap the Permanent PIM application icon to open the program.
3. Select the Contacts, Appointments, or both check boxes to restore your Contacts and/or
Appointments from ROM back to the PIM applications.
Your PIM data will automatically start copying from ROM and populate the PIM
applications.
Note: With Contacts and/or Appointments selected, your Pocket PC will perform a PIM
synchronization after a normal reset. The amount of time for this synchronization to occur
depends on how much Calendar and Contact data is on your Pocket PC.
5981-4260EN
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
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permanently removing PIM data
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The PIM backup file is stored in an inaccessible area of ROM (if you have this feature enabled).
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Because it is not removed during total loss of power or a full reset, if you want to erase this data
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manually or refrain from having PIM automatically backed up, follow these steps:
2. From this screen, tap the Permanent PIM application icon to open the program.
3. Tap on the Contacts, Appointments, or both to deselect them.
4. A message asking if you are sure you want erase all of the backup contents of these
items displays. If you are sure you want to have these items removed, tap “Yes”,
otherwise, tap “No”.
5. Tap OK in the application window to exit the Permanent PIM application.
Your PIM data is no longer automatically saved to ROM. If you want to remove PIM data
permanently, you can perform a full reset at this time. A full reset can be performed by
simultaneously pressing the two outer application buttons and the reset button on the bottom of the
handheld for 10 seconds.
5981-4260EN
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
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iPAQ h3900 series backup program
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The iPAQ Pocket PC h3900 Series offers a more advanced backup and restore program. With the
3. Select files, folders, or databases from the tree view.
4. Tap the ... button. (shown circled in previous image)
5. Enter a name and saving location for the backup data, then tap OK.
Note: On the iPAQ h3900 series device you can name your backup file to best fit the
description of what you are backing up. This is useful if you want to have multiple
backups of various data on your device.
5981-4260EN
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
6. From the main backup screen, tap Options... to set the backup options. Select whether
to:
• compress or encrypt data
• stop all processes before backing up
• exclude files from the backup
Note: Because some files are not backed up when they are in use, HP recommends
selecting the Stop Processes Before Backup option to ensure that all information is saved.
7. Tap OK after you have selected the options.
8. Tap the Backup… button.
9. From the following screen, tap Start to begin the process.
5981-4260EN
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
3. Check the Enable Scheduled Start Up check box, and select the frequency, the time,
and date for the backup.
4. Click OK
restore
CAUTION: To ensure that all data integrity is maintained
after the restore, the ActiveSync partnership between iPAQ
device and the host PC should be deleted from the host PC and
then recreated before synchronizing.
To perform a restore on your iPAQ Pocket PC h3900 Series, close all open applications and follow
these steps:
1. From the Start menu, tap Programs.
2. Tap the iPAQ Backup program.
5981-4260EN
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
2. From this screen, tap the Permanent PIM application icon to open the program.
3. Select the Contacts, Appointments, or both check boxes to restore your Contacts and/or
Appointments from ROM back to the PIM applications.
Your PIM data will automatically start copying from ROM and populate the PIM
applications.
Note: With Contacts and/or Appointments selected, your Pocket PC will perform a PIM
synchronization after a normal reset. The amount of time for this synchronization to occur
depends on how much Calendar and Contact data is on your Pocket PC.
5981-4260EN
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
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permanently removing PIM data
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The PIM backup file is stored in an inaccessible area of ROM (if you have this feature enabled).
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Because it is not removed during total loss of power or a full reset, if you want to erase this data
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manually or refrain from having PIM automatically backed up, follow these steps:
2. From this screen, tap the Permanent PIM application icon to open the program.
3. Tap on the Contacts, Appointments, or both to deselect them.
4. A message asking if you are sure you want erase all of the backup contents of these
items displays. If you are sure you want to have these items removed, tap “Yes”,
otherwise, tap “No”.
5. Tap OK in the application window to exit the Permanent PIM application.
Your PIM data is no longer automatically saved to ROM. If you want to remove PIM data
permanently, you can perform a full reset at this time. A full reset can be performed by
simultaneously pressing the two outer application buttons and the reset button on the bottom of the
handheld for 10 seconds.
5981-4260EN
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
.
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iPAQ h5400 series backup utility
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.
The iPAQ Pocket PC h5400 Series offers a more advanced backup and restore program. With the
3. Select files, folders, or databases from the tree view.
4. Tap the ... button. (shown circled in previous image)
5. Enter a name and saving location for the backup data, then tap OK.
Note: On the iPAQ h5400 series device you can name your backup file to best fit the
description of what you are backing up. This is useful if you want to have multiple
backups of various data on your device.
5981-4260EN
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
6. From the main backup screen, tap Options... to set the backup options. Select whether
to:
• compress or encrypt data
• stop all processes before backing up
• exclude files from the backup
Note: Because some files are not backed up when they are in use, HP recommends
selecting the Stop Processes Before Backup option to ensure that all information is saved.
7. Tap OK after you have selected the options.
8. Tap the Backup… button.
9. From the following screen, tap Start to begin the process.
5981-4260EN
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
3. Check the Enable Scheduled Start Up check box, and select the frequency, the time,
and date for the backup.
4. Click OK.
restore
CAUTION: To ensure that all data integrity is maintained
after the restore, the ActiveSync partnership between the iPAQ
device and the host PC should be deleted from the host PC and
then recreated before synchronizing.
To perform a restore on your iPAQ Pocket PC h5400 Series, follow these steps:
1. From the Start menu, tap Programs.
2. Tap the iPAQ Backup program.
5981-4260EN
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
2. Select the PIM tab from the bottom of the backup screen.
3. From the PIM screen, tap the Enable Automatic Backup/Restore checkbox.
4. Tap OK to exit.
Your PIM data is now automatically saved to ROM. Each time Calendar or Contact data is
added to the iPAQ device, it also adds the information to the PIM backup.
Note: With the Enable Automatic Backup/Restore selected, your Pocket PC will perform a
PIM synchronization after a normal reset. The amount of time for this synchronization to
occur depends on how much Calendar and Contact data is on your Pocket PC.
5981-4260EN
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
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restoring your PIM data
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Note: After a full reset, like most user settings, the Permanent PIM selection defaults back to the
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factory setting of not enabled. The data is still present, but it will not be restored automatically.
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After a total loss of power or a full reset, you can restore you Contacts and Calendar data by
2. Select the PIM tab from the bottom of the backup screen.
3. From the PIM screen, tap the Enable Automatic Backup/Restore checkbox.
4. Tap OK to exit.
Your PIM data will automatically start copying from ROM and populate the PIM
applications.
Note: With the Enable Automatic Backup/Restore selected, your Pocket PC will perform a
PIM synchronization after a normal reset. The amount of time for this synchronization to
occur depends on how much Calendar and Contact data is on your Pocket PC.
5981-4260EN
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
.
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.
permanently removing PIM data
.
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.
.
The PIM backup file is stored in an inaccessible area of ROM (if you have this feature enabled).
.
.
.
Because it is not removed during total loss of power or a full reset, if you want to erase this data
.
.
.
manually or refrain from having PIM automatically backed up, follow these steps:
2. Select the PIM tab from the bottom of the backup screen.
3. From the PIM screen, tap the Enable Automatic Backup/Restore checkbox to remove
this selection. You will see the following prompt asking if you are certain that you
want to turn this feature off.
4. Tap Yes to disable this feature and access to the data in ROM.
5. Tap OK to exit.
Your PIM data is no longer automatically saved to ROM. If you want to remove PIM data
permenantly, you can perform a full reset at this time. A full reset can be performed by
simultaneously pressing the two outer application buttons and the reset button on the
bottom of the handheld for 10 seconds.
5981-4260EN
backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series
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I PAQ H 1910 SERIES BACKUP UTILITY
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The iPAQ Pocket PC h1910 Series does not offer a backup and restore utility of its own. Instead,
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backups and restores are done using the Microsoft ActiveSync application. See the “Microsoft
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ActiveSync Backup” and “Microsoft ActiveSync Restore” sections at the beginning of this white
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paper for instructions on how to use these applications.
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Third-party backup and restore software is also available for the iPAQ Pocket PCs such as
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ArtSave from ArtSoft (http://www.artsoft.ru/eng/artssppc.htm
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Software (http://www.spritesoftware.com/pocket.html), Sunnysoft Backup Manager from
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Sunnysoft (http://www.sunnysoft.cz/en_novinky.php), and Mobile Vault (for restoring) from