Hp IPAQ H3825, IPAQ H3870, IPAQ H3875, IPAQ H5450 backup and restore applications

WHITE PAPER

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January 2003

Prepared by
Smart Handheld Group

Hewlett-Packard
Company

CONTENTS

introduction .....................3

Microsoft

ActiveSync backup...........3

Microsoft

ActiveSync restore...........6

iPAQ h3800 series

backup utility .................10

BACKUP ............................10

RESTORE ..........................12

PERMANENT PIM................14

backing up your PIM data ..........14

restoring your PIM data .............15

permanently removing PIM data16

iPAQ h3900 series

backup program .............17

MANUAL BACKUP.................17

SCHEDULED BACKUP ...........21

RESTORE ..........................22

PERMANENT PIM................26

backing up your PIM data ..........26

restoring your PIM data .............27

permanently removing PIM data28

iPAQ h5400 series

backup utility .................29

MANUAL BACKUP.................29

SCHEDULED BACKUP ...........33

RESTORE ..........................34

PERMANENT PIM................38

backing up your PIM data ..........38

restoring your PIM data .............39

permanently removing PIM data40

IPAQ H 1910 SERIES

BACKUP UTILITY

summary ........................41

5981-4260EN

1

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backup and restore applications for the

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iPAQ Pocket PC h3800, h3900, h5400, and

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h1910 series

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With so much more information being accumulated on our networks, computers, and

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devices, such as handhelds, the importance of backing up our data has become just as

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significant. Whether for legal purposes or in case of system failures, backups of our

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computer devices serve the purpose of retaining our information for future use. Not only

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is a solid process for backing up our data important, but also a sound restore process is

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also vital for maintaining the integrity of the information.

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This white paper describes the backup and restore applications available with the iPAQ

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Pocket PCs h3800, h3900, h5400, and h1910Series. The tools used to perform the

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backups and restores differ slightly, but all serve the same purpose of safeguarding your

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data.

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backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series

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Notice

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The information in this publication is subject to change without notice.

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H

EWLETT-PACKARD COMPANY SHALL NOT BE LIABLE FOR

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TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED

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HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES

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RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS

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MATERIAL.

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This publication does not constitute an endorsement of the product or products that were

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tested. The configuration or configurations tested or described may or may not be the only

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available solution. This test is not a determination of product quality or correctness, nor

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does it ensure compliance with any federal, state or local requirements. Hewlett-Packard

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Company does not warrant products other than its own strictly as stated in Hewlett-

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Packard product warranties.

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Microsoft and ActiveSync are trademarks of Microsoft Corporation in the U.S. and other

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countries.

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SD is a trademark of Secure Digital in the U.S. and other countries.

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Other products and company names mentioned herein may be trademarks and/or service

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marks of their respective owners.

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©2003 Hewlett-Packard Company

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First Edition January 2003

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Part Number 5981-4260EN

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5981-4260EN

2

backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series

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introduction

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The importance of backups cannot be overstated. It is important you understand the backup and

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restore features that are available to you on your iPAQ Pocket PC. Understanding how these

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applications work can help you develop a sound backup and restore process for your unit.

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All of the iPAQ devices discussed in this white paper use the Microsoft™ ActiveSync backup and

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restore utility. All of the units mentioned, except the h1910 iPAQ, also have their own backup and

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restore utilities. This white paper discusses the ActiveSync utility as well as the individual

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applications found on the h3800, h3900, and h5400 series devices.

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As with any backup, always verify that your backup target has enough space to accommodate the

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information you are backing up. If you exceed the storage limitations of your backup target, the

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backup will not successfully complete.

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Microsoft ActiveSync backup

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Microsoft ActiveSync provides comprehensive non-selective backup/restore functionality, storing

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the Pocket PC applications and data in the “backup.stg” file in a folder on your computer. This

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backup supports both “full” and “incremental” backup operations. For additional information, see

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“backup” in the ActiveSync Help utility.

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3

Note: You can rename the backup file to include the date or other information when multiple
instances of backups are desired. The file extension must remain .stg for the file to be
recognized by a Restore function.

• full backup—This option creates a copy of all data in the iPAQ Pocket PC RAM and

saves it on your computer. The time this operation takes depends on the speed of the
ActiveSync connection and how much data resides on your iPAQ Pocket PC. A full
backup operation is recommended the first time the backup operations are enabled.

• incremental backup—This option updates the backup file stored on your PC with the

data that has changed on the iPAQ Pocket PC since the last backup operation. This
backup completes in a much shorter time than a full backup.

5981-4260EN

backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series

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Follow these steps to back up your system:

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4

1. Make sure your iPAQ Pocket PC is connected to your computer.

2. From your computer, open Microsoft ActiveSync.

3. From the Tools menu, click Backup/Restore.

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backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series

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5

4. Click the Backup tab.

5. Click the type of backup you want and then click the Back Up Now button to initiate
the backup. A Full backup is recommended the first time the backup operation is
enabled.

After a full backup has been performed for the first time, it is recommended that the Backup
feature be configured with the Incremental Backup selection so that you do not have to remind
yourself to back up your data and applications. This can be accomplished by clicking the
Incremental Backup option from the Backup tab and checking the Automatically Back up
Each Time the Device Connects check box. With this item flagged, every time the iPAQ
Pocket PC is cradled, it does not only synchronize your data, but it determines the things that
have changed since the last backup, and updates the backup file on the computer.

5981-4260EN

backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series

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Microsoft ActiveSync restore

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In the event of a total data loss on the iPAQ Pocket PC or a need to revert back to an earlier

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backup, you can restore data to the device using any backup file created with ActiveSync. The

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following steps are for the most typical scenario, that of a restore after a total loss of data caused

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by a battery discharge or deactivation of the battery. For additional information, see “restore” in

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the ActiveSync Help utility.

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6

1. Connect the device to AC power, recharge the battery, and complete the setup wizard

2. Connect to the computer by attaching the iPAQ Pocket PC to the cradle or cable. The

5981-4260EN

CAUTION:

If the restore purpose was to recover personal information
manager (PIM) data that was accidentally erased from the
iPAQ and the desktop, safely retrieve this information after the
restore, but before performing synchronization with your
computer.

on your iPAQ before connecting to your computer and performing a restore.

following dialog displays on the computer. Select the option to connect as a guest, then
click Next.

backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series

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7

3. Select the restore operation in Microsoft ActiveSync on the computer using the Tools,
Backup/Restore menu option, and then select the Restore tab to display the following
dialog.

4. Click the Restore Now button to initiate the Restore process. This causes the following
dialog to display, allowing you to select the partnership that you want to restore. Select
the correct partnership then click OK.

5. A warning, indicating that you will be erasing all data on your iPAQ Pocket PC and
restoring a previous image of applications and data to the device, displays.

5981-4260EN

backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series

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8

6. Click Restore to begin the operation.

7. When the Restore operation is complete, the following dialog displays asking you to

8. Perform a normal (soft) reset by pressing the reset button on the bottom of the iPAQ

5981-4260EN

remove the device from the cradle and perform a reset.

with the stylus for 2 seconds.

backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series

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9

9. Connect the iPAQ Pocket PC to the computer to establish a new partnership and
synchronize the PIM data selected.

When ActiveSync recognizes pre-existing data on the iPAQ, the following prompt
displays asking if you want to Combine or Replace the data.

CAUTION: The default selection of “Combine the items…”

typically results in duplicate appointments in your calendar.

HP recommends that you select the option of Replace the items on my device… to avoid
duplication of data.

10. After ActiveSync synchronization completes, you have finished restoring and updating
your iPAQ Pocket PC with the most current PIM data.

Note: If the restore operation was performed on a different device from the original backup,
it is necessary to re-align the touch screen by going to Start > Settings > System tab >
Screen > Align Screen. The touch screen accuracy could be affected if this is not performed.

5981-4260EN

backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series

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iPAQ h3800 series backup utility

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The iPAQ Pocket PC h3800 Series offers the ability to perform a non-selective backup to a

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non-volatile storage device such as the iPAQ File Store, Compaq Flash, or SD media.

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The benefit of using the iPAQ Backup feature is that you can easily carry your backup data with

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you so that you can restore while away from your office computer.

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backup

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Note: To ensure that all data and applications are backed up, manually close all active applications

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or perform a normal (soft) reset before beginning the backup operation.

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To back up your iPAQ h3800 series device, follow these steps:

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10

1. From the Start menu, select Settings.

2. From the Settings screen, tap on the System tab on the bottom of the screen.

3. Select the Backup Utility program from the screen to open the utility.

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backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series

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11

4. Tap on the Open menu to select your target backup location.

5. Select the appropriate target.

6. Click Start to begin the process.

7. A warning message displays. Click OK if you are ready to begin the backup.

8. After the backup completes a message that says, “Backup is complete” displays. Click
OK on this pop-up window to complete the backup.

5981-4260EN

backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series

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restore

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The restore program allows you to pull the backed up information from the backup media and

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restore your system to the previous state (of the latest backup).

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To restore, close all open applications and follow these steps:

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12

1. From the Start menu, select Settings.

2. From the Settings screen, tap on the System tab on the bottom of the screen.

3. Select the Backup Utility program from the screen to open the utility.

5981-4260EN

CAUTION: To ensure that all data integrity is maintained

after the restore, the ActiveSync partnership between the iPAQ
device and the host PC should be deleted from the host PC and
then recreated before synchronizing.

backup and restore applications for iPAQ Pocket PC h3800, h3900, h5400, and h1910 series

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13

4. Click on the Restore tab at the bottom of the screen.

5. To select the source (where you want to restore from), tap Open and select the
appropriate location.

6. After you have selected the source location, tap on Start to begin the restore.

7. You are prompted by a message indicating the restore will overwrite the current data.
If you want to continue, tap Yes.

8. A second message displays advising that all programs should be closed. Close any
open applicationsand tap OK to continue the restore process.

9. After the restore is complete, the following message displays.

10. Tap OK and reset the device to complete the restore.

5981-4260EN