HP ENVY x360 Users guide
Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.
© Copyright 2021 HP Development Company,
L.P.
AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Core, Thunderbolt and the Thunderbolt
logo, and vPro are trademarks of Intel
Corporation or its subsidiaries in the U.S. and/or
other countries. NVIDIA, the NVIDIA logo, and
GeForce are trademarks and/or registered
trademarks of NVIDIA Corporation in the U.S. and
other countries. SDHC, SDXC, and microSD are
trademarks or registered trademarks of SD-3C
LLC. USB Type-C and USB-C are registered
trademarks of USB Implementers Forum.
DisplayPort™ and the DisplayPort™ logo are
trademarks owned by the Video Electronics
Standards Association (VESA®) in the United
States and other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
To access the latest user guides, go to
http://www.hp.com/support, and follow the
instructions to nd your product. Then select
Manuals.
Software terms
By installing, copying, downloading, or otherwise
using any software product preinstalled on this
computer, you agree to be bound by the terms
of the HP End User License Agreement (EULA). If
you do not accept these license terms, your sole
remedy is to return the entire unused product
(hardware and software) within 14 days for a full
refund subject to the refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
First Edition: April 2021
Document Part Number: M38059-001
Safety warning notice
Reduce the possibility of heat-related injuries or of overheating the computer by following the practices
described.
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the
computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at surface.
Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs
or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface,
such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the useraccessible surface temperature limits dened by applicable safety standards.
ENWW iii
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Table of contents
1 Product description .................................................................................................................................................................................. 1
2 Components .............................................................................................................................................................................................. 5
Right side ................................................................................................................................................................................... 5
Left side ..................................................................................................................................................................................... 6
Rear ............................................................................................................................................................................................. 8
Touchpad components ............................................................................................................................................................ 9
Lights .......................................................................................................................................................................................... 9
Special keys ............................................................................................................................................................................. 10
Bottom ..................................................................................................................................................................................... 12
3 Illustrated parts catalog ........................................................................................................................................................................ 15
Computer major components .............................................................................................................................................. 15
Display assembly subcomponents ..................................................................................................................................... 18
Miscellaneous parts ............................................................................................................................................................... 20
4 Removal and replacement procedures preliminary requirements ................................................................................................ 23
Tools required ......................................................................................................................................................................... 23
Service considerations .......................................................................................................................................................... 24
Plastic parts ........................................................................................................................................................ 24
Cables and connectors ..................................................................................................................................... 24
Drive handling .................................................................................................................................................... 24
Electrostatic discharge information .................................................................................................................................... 25
Generating static electricity ............................................................................................................................. 25
Preventing electrostatic damage to equipment ........................................................................................... 26
Personal grounding methods and equipment .............................................................................................. 26
Grounding the work area .................................................................................................................................. 26
Recommended materials and equipment ..................................................................................................... 27
Cleaning your computer ........................................................................................................................................................ 28
Enabling HP Easy Clean (select products only) ............................................................................................ 28
Removing dirt and debris from your computer ............................................................................................ 28
ENWW v
Cleaning your computer with a disinfectant ................................................................................................. 29
Caring for wood veneer (select products only) ............................................................................................. 30
Packaging and transporting guidelines .............................................................................................................................. 30
Accessing support information ............................................................................................................................................ 30
5 Removal and replacement procedures for authorized service provider parts ............................................................................ 33
Component replacement procedures ................................................................................................................................. 34
Preparation for disassembly ........................................................................................................................... 35
Bottom cover ................................................................................................................................. 35
Battery ............................................................................................................................................ 36
Speakers ......................................................................................................................................... 37
Solid-state drive ............................................................................................................................ 38
Memory module ............................................................................................................................ 40
WLAN module ................................................................................................................................ 42
Infrared sensor board cable ........................................................................................................ 43
Infrared sensor board .................................................................................................................. 44
Processor fan ................................................................................................................................. 45
Graphics fan ................................................................................................................................... 46
Heat sink ......................................................................................................................................... 47
System board ................................................................................................................................ 49
39.6 cm (15.6 in) display assembly ........................................................................................... 51
Power connector cable ................................................................................................................ 58
Touchpad cable ............................................................................................................................. 59
Touchpad ........................................................................................................................................ 60
6 Using Setup Utility (BIOS) ...................................................................................................................................................................... 63
Starting Setup Utility (BIOS) .................................................................................................................................................. 63
Updating Setup Utility (BIOS) ................................................................................................................................................ 64
Determining the BIOS version ......................................................................................................................... 64
Preparing for a BIOS update ............................................................................................................................ 65
Downloading a BIOS update ........................................................................................................ 65
Installing a BIOS update ............................................................................................................... 65
7 Computer Setup (BIOS), TPM, and HP Sure Start .............................................................................................................................. 67
Using Computer Setup .......................................................................................................................................................... 68
Navigating and selecting in Computer Setup ................................................................................................ 68
Restoring factory settings in Computer Setup ............................................................................................. 68
Updating the BIOS ............................................................................................................................................. 70
Determining the BIOS version ..................................................................................................... 70
Preparing for a BIOS update ........................................................................................................ 71
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Downloading a BIOS update ................................................................................... 71
Installing a BIOS update .......................................................................................... 71
Changing the boot order using the f9 prompt .............................................................................................. 72
TPM BIOS settings (select products only) .......................................................................................................................... 72
Using HP Sure Start (select products only) ........................................................................................................................ 72
8 Backing up, restoring, and recovering ................................................................................................................................................. 73
Backing up information and creating recovery media ..................................................................................................... 74
Using Windows tools for backing up .............................................................................................................. 74
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) .......... 74
Restoring and recovering your system ............................................................................................................................... 75
Creating a system restore ................................................................................................................................ 75
Restoring and recovery methods ................................................................................................................... 75
Recovering using HP Recovery media ............................................................................................................ 75
Changing the computer boot order ................................................................................................................ 76
Using HP Sure Recover (select products only) .............................................................................................. 76
9 Using HP PC Hardware Diagnostics ..................................................................................................................................................... 77
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store .................................................. 77
Customizing Remote HP PC Hardware Diagnostics UEFI settings ................................................................................. 77
10 Specications ........................................................................................................................................................................................ 79
Computer specications ........................................................................................................................................................ 79
39.6 cm (15.6 in) display specications ............................................................................................................................. 80
Solid-state drive specications ............................................................................................................................................ 80
Solid-state drive specications (SATA-3) ............................................................................................................................ 81
11 Power cord set requirements ............................................................................................................................................................ 83
Requirements for all countries ............................................................................................................................................ 83
Requirements for specic countries and regions ............................................................................................................. 83
12 Recycling ............................................................................................................................................................................................... 87
Index ............................................................................................................................................................................................................. 89
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1 Product description
This table provides detailed product information.
Table 1-1 Product components and their descriptions
Category Description
Product Name HP ENVY x360 15 Convertible PC
Model number: 15m-es0xxx
CTO model number: 15m-es0xxx
Processors Intel® Core™ i7-1165G7 2.8 GHz processor (quad core, 12 MB L3 cache, 3200 MHz front side bus (FSB), 28 W)
Intel Core i5-1135G7 2.40 GHz processor (quad core, 8 MB L3 cache, 3200 MHz FSB, 28 W)
Chipset Intel integrated soldered-on-circuit (SoC)
Digital pen HP Pen in natural silver nish with cable (Zenovo)
Display ● 39.6 cm (15.6 in), ultra high-denition (UHD) (3840 × 2160), BrightView, organic light-emitting diode
(OLED), UWVA, DCI-P3, 100% CG, eDP+PSR, bent touchscreen display panel with narrow bezel; typical
brightness: 400 nits
● 39.6 cm (15.6 in), liquid crystal display (LCD), full high-denition (FHD) (1920 × 1080), antiglare, white
light-emitting diode (WLED), UWVA, sRGB, 100% CG, eDP 1.4+PSR2, bent low power touchscreen display
panel with narrow bezel; typical brightness: 400 nits
● 39.6 cm (15.6 in), LCD, FHD (1920 × 1080), antiglare, WLED, UWVA, 45% CG, eDP 1.2 without PSR, bent
touchscreen display panel with narrow bezel; typical brightness: 250 nits
Fingerprint reader Secure Payment ngerprint reader integrated into computer keyboard
Graphics card Intel Iris® Xe
Graphics controller NVIDIA® GeForce® MX450 (N18S-G5) with up to 2 GB of dedicated graphics memory (256 MB × 32, GDDR6 × 2
pieces), 25 W) graphics controller
Memory Upgradeable system memory supporting up to 16 GB
● 16 GB (2 × 8 GB)
● 12 GB (1 × 8 GB + 1 × 4 GB)
● 8 GB (2 × 4 GB)
Support for 3200 DDR4 1.2 V SODIMM system memory
DDR4-3200 dual-channel support
Media card reader microSD™ media reader slot
Supports microSD, SDHC™, SDXC™
ENWW 1
Table 1-1 Product components and their descriptions (continued)
Category Description
Push-push insertion/removal
Networking Intel Wi-Fi 6 AX201 ax 2×2 + Bluetooth® 5.0 MU-MIMO M.22230 non-vPro® 160 MHz MIPI+BRI WW with 2
antennas
Storage Support for the following solid-state drives:
● 1 TB, M.2 2280, peripheral component interconnect express (PCIe), nonvolatile memory express (NVMe),
value solid-state drive
● 512 GB, M.2 2280, PCIe, NVMe, value solid-state drive
● 256 GB, M.2 2280, PCIe, NVMe, value solid-state drive
● 512 GB, M.2 2280, PCIe + 32 GB, 3D Xpoint solid-state drive
Audio and video ● Integrated dual BANG and OLUFSEN speakers
● HP support for Far Field Cortana
● Support for Alexa
● Support for HP Audio Boost 2.0
● Support for Speaker Swap
● Support for XiaoWei
Integrated Wide Vision HD camera with shutter door: USB 2.0
Indicator LED, HD BSI sensor, f2.0, 88° wide eld of vision
720p by 30 frames per second
Dual-array microphone with appropriate beam-forming, echo-cancellation, noise-suppression software
Ports ● Audio-out (headphone)/audio-in (microphone) combo jack
● HDMI port
● Power connector
● USB SuperSpeed port
● USB SuperSpeed port with HP Sleep and Charge
● USB Type-C® power connector and SuperSpeed port
● USB Type-C power connector and Thunderbolt™ port with HP Sleep and Charge
Keyboard/pointing
devices
Keyboard: Integrated, backlit, island-style, standard, notebook keyboard with touchpad with image sensor in
natural silver nish
Touchpad:
Touchpad with image sensor
Multitouch gestures enabled
Precision touchpad support
Support for Modern Trackpad Gestures
Taps enabled as default
2 Chapter 1 Product description ENWW
Table 1-1 Product components and their descriptions (continued)
Category Description
Power requirements Battery: 3 cell, 51 WHr, HP Long Life
Support for the following AC adapters:
● 90 W HP Smart Adapter (PFC, standard barrel, 4.5 mm, right angle, 1.8 m [6.0 ft])
● 65 W AC adapter (non-PFC, slim, USB Type-C, straight, 1.8 m [6.0 ft])
● 65 W AC adapter (non-PFC, slim, black barrel, straight, 4.5 mm, for use in Argentina and Latin America)
Power cord: C5, 1.0 m (3.3 ft), premium power cord with sticker
Security ● Microphone mute button
● Privacy camera shutter door
● Trusted Platform Module TPM 2.0 - Firmware
Sensors ● Accelerometer (2)
● Gyroscope / E-compass / Accelerometer + Magnetometer
● Infrared thermal sensor
● Sensor hub
Operating system ● Windows® 10 Home 64-bit Advanced
● Windows 10 Home 64-bit Advanced Single Language
● Windows 10 Home 64-bit High-End Chinese Market CPPP
● Windows 10 Home 64-bit Plus
● Windows 10 Home 64-bit Plus Single Language
● Windows 10 Home 64-bit Plus Single Language Africa Market PPP
● Windows 10 Home 64-bit Single Language
● Windows 10 Home 64-bit Single Language Africa Market PPP
● Windows 10 Home 64-bit
Serviceability End user replaceable part: AC adapter
ENWW 3
4 Chapter 1 Product description ENWW
2 Components
Your computer features top-rated components. This chapter provides details about your components, where
they are located, and how they work.
Right side
Identify the components on the right side of the computer.
Table 2-1 Right-side components and their descriptions
Component Description
(1) Magnetic pen attachment area Holds an optional pen.
(2) Memory card reader Reads optional memory cards that enable you to store, manage,
share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then press
in on the card until it is rmly seated.
To remove a card:
▲ Press in on the card, and then remove it from the memory
card reader.
(3) USB SuperSpeed port Connects a USB device, provides high-speed data transfer, and
(for select products) charges small devices (such as a
smartphone) when the computer is on or in Sleep mode.
NOTE: Use a standard USB Type-A charging cable or cable
adapter (purchased separately) when charging a small external
device.
ENWW Right side 5
Table 2-1 Right-side components and their descriptions (continued)
Component Description
(4) AC adapter and battery light ● White: The AC adapter is connected and the battery is fully
(5) Power connector Connects an AC adapter.
Left side
charged.
● Blinking amber: The AC adapter is disconnected and the
battery has reached a low battery level.
● Amber: The AC adapter is connected and the battery is
charging.
● O: The battery is not charging.
NOTE: If you connect both the USB Type-C and the barrel AC
adapters to your computer at the same time, only one AC adapter
and battery light turns on. The light next to the USB Type-C power
connector turns on when the Type-C adapter power rating is more
than the barrel adapter rating. The light next to the barrel power
connector turns on when the barrel AC adapter power rating is the
same or greater than the Type-C adapter rating.
NOTE: Some computers might ship with two separate AC
adapters and power cords. Be sure to match the connector end of
the power cord to the corresponding USB Type-C or barrel power
connector of your computer.
Identify the components on the left side of the computer.
NOTE: Refer to the illustration that most closely matches your computer.
Table 2-2 Left-side components and their descriptions
Component Description
(1) USB SuperSpeed port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and
charges small devices (such as a smartphone), even when the
computer is o.
NOTE: Use a standard USB Type-A charging cable or cable
adapter (purchased separately) when charging a small external
device.
(2) HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.
6 Chapter 2 Components ENWW
Table 2-2 Left-side components and their descriptions (continued)
Component Description
(3) USB Type-C power connector and SuperSpeed
port with HP Sleep and Charge
(4) AC adapter and battery light ● White: The AC adapter is connected and the battery is fully
Connects an AC adapter that has a USB Type-C connector,
supplying power to the computer and, if needed, charging the
computer battery.
– and –
Connects a USB device, provides high-speed data transfer, and
charges small devices (such as a smartphone), even when the
computer is o.
NOTE: Use a standard USB Type-C charging cable or cable
adapter (purchased separately) when charging a small external
device.
– and –
Connects a display device that has a USB Type-C connector,
providing DisplayPort™ output.
NOTE: Some computers might ship with two separate AC
adapters and power cords. Be sure to match the connector end of
the power cord to the corresponding USB Type-C or barrel power
connector of your computer.
charged.
● Blinking amber: The AC adapter is disconnected and the
battery has reached a low battery level.
● Amber: The AC adapter is connected and the battery is
charging.
● O: The battery is not charging.
NOTE: If you connect both the USB Type-C and the barrel AC
adapters to your computer at the same time, only one AC adapter
and battery light turns on. The light next to the USB Type-C power
connector turns on when the Type-C adapter power rating is more
than the barrel adapter rating. The light next to the barrel power
connector turns on when the barrel AC adapter power rating is the
same or greater than the Type-C adapter rating.
ENWW Left side 7
Table 2-2 Left-side components and their descriptions (continued)
Component Description
(5) Audio-out (headphone)/Audio-in (microphone)
combo jack
(6) USB Type-C power connector and Thunderbolt
port with HP Sleep and Charge
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support optional
standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For
additional safety information, see the Regulatory, Safety, and
Environmental Notices.
To access this guide:
▲ Type HP Documentation in the taskbar search box, and
then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Connects an AC adapter that has a USB Type-C connector,
supplying power to the computer and, if needed, charging the
computer battery.
– and –
Connects a USB device, provides high-speed data transfer, and
charges small devices (such as a smartphone), even when the
computer is o.
NOTE: Use a standard USB Type-C charging cable or cable
adapter (purchased separately) when charging a small external
device.
Rear
– and –
Connects a display device that has a USB Type-C connector,
providing DisplayPort output.
NOTE: Your computer might also support a Thunderbolt docking
station.
NOTE: Some computers might ship with two separate AC
adapters and power cords. Be sure to match the connector end of
the power cord to the corresponding USB Type-C or barrel power
connector of your computer.
Identify the rear component.
8 Chapter 2 Components ENWW
Table 2-3 Rear component and its description
Component Description
Vents Enable airow to cool internal components.
Touchpad components
Identify the touchpad components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to cycle
on and o during routine operation.
Table 2-4 Touchpad components and their descriptions
Component Description
(1) Touchpad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left touchpad button Functions like the left button on an external mouse.
(3) Right touchpad button Functions like the right button on an external mouse.
Lights
Identify the lights on the computer.
ENWW Touchpad components 9
Table 2-5 Lights and their descriptions
Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(2) Mute light ● On: Computer sound is o.
● O: Computer sound is on.
(3) Microphone mute light ● On: Microphone is o.
● O: Microphone is on.
(4) Camera privacy light ● On. The camera is o.
● O. The camera is on.
(5) Power light ● On: The computer is on.
● Blinking (select products only): The computer is in the Sleep
state, a power-saving state. The computer shuts o power
to the display and other unnecessary components.
● O: Depending on your computer model, the computer is
o, in Hibernation, or in Sleep. Hibernation is the powersaving state that uses the least amount of power.
Special keys
Identify the special keys.
10 Chapter 2 Components ENWW
Table 2-6 Special keys and their descriptions
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes specic functions when pressed in combination with
another key.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start menu.
(4) Action keys Execute frequently used system functions as dened by the icon
symbols on f1 through f12 function keys.
(5) Fingerprint reader Allows a ngerprint logon to Windows, instead of a password
logon.
▲ Touch your nger to the ngerprint reader.
IMPORTANT: To prevent ngerprint logon issues, make
sure when you register your ngerprint that all sides of your
nger are registered by the ngerprint reader.
ENWW Special keys 11
Table 2-6 Special keys and their descriptions (continued)
Component Description
(6) Camera privacy key Turns the camera o and on.
(7) Power button ● When the computer is o, press the button briey to turn on
the computer.
● When the computer is on, press the button briey to initiate
Sleep.
● When the computer is in the Sleep state, press the button
briey to exit Sleep (select products only).
● When the computer is in Hibernation, press the button
briey to exit Hibernation.
IMPORTANT: Pressing and holding down the power button
results in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button down
for at least 10 seconds to turn o the computer.
To learn more about your power settings, see your power options:
▲ Right-click the Power icon , and then select Power
Bottom
Identify the bottom components.
Options.
12 Chapter 2 Components ENWW
Table 2-7 Bottom components and their descriptions
Component Description
(1) Speakers (2) Produce sound.
(2) Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
ENWW Bottom 13
14 Chapter 2 Components ENWW
3 Illustrated parts catalog
Use this table to determine the spare parts that are available for the computer.
Computer major components
To identify the computer major components, use this illustration and table.
NOTE: HP continually improves and changes product parts. For complete and current information about
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow
the on-screen instructions.
NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are
on the service tag at the bottom of your computer.
ENWW Computer major components 15
Table 3-1 Computer major component descriptions and part numbers
Item Component Spare part number
(1) Display assembly
NOTE: Display spare parts are available as subcomponents, not as whole units. Display subcomponent spare parts are
available. For spare part information, see Display assembly subcomponents on page 18.
(2) Top cover/keyboard with backlight (includes backlight cable and keyboard cable):
For use in Belgium M45474-A41
For use in Canada M45474-DB1
For use in the Czech Republic and Slovakia M45474-FL1
For use in Denmark, Finland, and Norway M45474-DH1
For use in France M45474-051
16 Chapter 3 Illustrated parts catalog ENWW
Table 3-1 Computer major component descriptions and part numbers (continued)
Item Component Spare part number
For use in Germany M45474-041
For use in Hungary M45474-211
For use in Italy M45474-061
For use in Latin America M45474-161
For use in the Netherlands M45474-B31
For use in Portugal M45474-131
For use in Russia M45474-251
For use in Saudi Arabia M45474-171
For use in Spain M45474-071
For use in Switzerland M45474-BG1
For use in Turkey M45474-141
For use in Ukraine M45474-BD1
For use in the United Kingdom M45474-031
For use in the United States M45474-001
(3a) Touchpad
NOTE: The touchpad spare part kit does not include the touchpad bracket or touchpad cable. The
touchpad bracket is not available as a spare part component. The touchpad cable is available using
spare part number M45458-001.
(3b) Touchpad bracket (not available as a spare part component)
(3c) Touchpad cable (includes double-sided adhesive) M45458-001
(4a) Infrared sensor board
NOTE: The infrared sensor board spare part kit does not include the infrared sensor board cable. The
infrared sensor board cable is available using spare part number M45459-001.
(4b) Infrared sensor board cable (includes double-sided adhesive) M45459-001
(5) Processor fan (includes cable) M45465-001
(6) Graphics fan (includes cable) M45466-001
(7) Heat sink (includes replacement thermal material):
For use only on computer models equipped a graphics subsystem with discrete memory M45464-001
For use only on computer models equipped a graphics subsystem with universal memory architecture
(UMA) memory
Thermal Pad Kit (not illustrated) M45484-001
(8) Intel Wi-Fi 6 AX201 ax 2×2 + Bluetooth 5.0 MU-MIMO M.22230 non-vPro 160 MHz MIPI+BRI WW WLAN
module with 2 antennas
M45451-001
M45450-001
M45463-001
L92724-005
(9) System board (includes replacement thermal material and the Windows 10 operating system)
Equipped with an Intel i7-1165G7 processor, an MX450 graphics subsystem with 2 GB of discrete
memory, for use only on computer models equipped with an OLED display assembly
M45471-601
ENWW Computer major components 17
Table 3-1 Computer major component descriptions and part numbers (continued)
Item Component Spare part number
Equipped with an Intel i7-1165G7 processor, an MX450 graphics subsystem with 2 GB of discrete
memory, for use only on computer models equipped with a non-OLED display assembly
Equipped with an Intel i7-1165G7 processor and a graphics subsystem with UMA memory M45472-601
Equipped with an Intel i5-1135G7 processor and a graphics subsystem with UMA memory M45473-601
(10a) Memory module:
8 GB, 3200 MHz, 1.2 ,v DDR4 L46598-005
4 GB, 3200 MHz, 1.2 ,v DDR4 L83673-005
(10b) Memory module shield (not available as a spare part component)
(11a) Solid-state drive (M.2 2280, PCIe-NVMe):
1 TB value solid-state drive L85370-005
512 GB value solid-state drive L85364-005
256 GB value solid-state drive L85354-005
512 GB, M.2 2280, PCIe + 32 GB, 3D Xpoint solid-state drive L85366-005
Solid-State Drive Thermal Pad Kit M46333-001
(11b) Solid-state drive shield (not available as a spare part component)
(12) Battery (3 cell, 51 Whr, 4.45 AHr, Li, includes cable) L77034-005
(13) Speakers (include left and right speakers and cables and four rubber isolators) M45468-001
M45470-601
(14) Power connector cable M45461-001
(15) Bottom cover:
For use only on computer models equipped a graphics subsystem with discrete memory M47050-001
For use only on computer models equipped a graphics subsystem with UMA memory M45456-001
Rubber Feet Kit (not illustrated, includes front and rear rubber feet strips) M45467-001
Display assembly subcomponents
To identify the display assembly subcomponents, use this illustration and table.
18 Chapter 3 Illustrated parts catalog ENWW
Table 3-2 Display component descriptions and part numbers
Item Component Spare part number
(1) Display panel assembly:
NOTE: Display adhesive is available using spare part number M45797-001.
39.6 cm (15.6 in), UHD (3840 × 2160), BrightView, OLED, UWVA, touchscreen display panel assembly M45454-001
39.6 cm (15.6 in), LCD, FHD (1920 × 1080), antiglare, WLED, UWVA, low power touchscreen display
panel assembly
39.6 cm (15.6 in), LCD, FHD (1920 × 1080), antiglare, WLED, UWVA, touchscreen display panel
assembly
M45453-001
M45452-001
ENWW Display assembly subcomponents 19
Table 3-2 Display component descriptions and part numbers (continued)
Item Component Spare part number
(2) Webcam/microphone module (includes double-sided adhesive)
NOTE: The webcam/microphone module spare part kit does not include the webcam/microphone
module cable. The webcam/microphone module cable is available using spare part number
M45457-001.
(3) Webcam/microphone module cable M45457-001
(4) Display panel cable M45460-001
(5) Display hinge covers (2, includes left and right hinge covers) M45448-001
(6) Display hinges (2, includes left and right hinges) M45449-001
(7) Wireless antenna (includes left and right wireless antenna cables and transceivers and double-sided
adhesive)
(8) Display back cover (includes wireless antenna)
NOTE: Display panel adhesive is available using spare part number M45797-001.
Miscellaneous parts
To identify the miscellaneous parts, use this table.
Table
3-3 Miscellaneous part descriptions and part numbers
Component Spare part number
M45455-001
M45446-001
M45447-001
AC adapter:
90 W HP Smart Adapter (PFC, RA, 4.5 mm, 1.8 m [6.0 ft]) 937532-850
65 W AC adapter (non-PFC, slim USB Type-C, straight, 1.8 m [6.0 ft]) L04650-850
65 W AC adapter (non-PFC, slim, 4.5 mm, 1.8 m [6.0 ft]) L24008-001
Adapter:
HP HDMI–to–VGA adapter 701943-001
HP USB Type-C–to–HDMI 2.0 adapter 935325-001
HP USB Type-C–to–VGA adapter 831751-001
HP USB–to–Gigabit RJ-45 adapter 829941-001
HP USB Type-C–to–USB Type-A cable adapter 833960-001
HP USB External DVDRW Drive 747080-001
Hub:
HP Elite USB Type-C multiport hub L39572-001
HP USB Type-C-to-multiport hub 919666-001
HP USB Type-C–to–USB Type-A hub 916838-001
Pen (Zenovo, natural silver nish, with cord) L95614-001
Power cord (C5, 1.0 m [3.3 ft], prime with sticker)
20 Chapter 3 Illustrated parts catalog ENWW
Table 3-3 Miscellaneous part descriptions and part numbers (continued)
Component Spare part number
For use in Argentina L30811-001
For use in Denmark L22322-001
For use in Europe L22321-001
For use in Italy L30813-001
For use in North America L22319-001
For use in the People's Republic of China L21930-001
For use in South Africa L22325-001
For use in Switzerland L22324-001
For use in the United Kingdom L22320-001
Screw Kit M45469-001
ENWW Miscellaneous parts 21
22 Chapter 3 Illustrated parts catalog ENWW
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