HP ENVY Sleekbook 6, ENVY Ultrabook 6 Maintenance And Service Manual

HP ENVY Sleekbook 6 and
HP ENVY Ultrabook 6

Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.

© Copyright 2012 Hewlett-Packard
Development Company, L.P.

AMD, the AMD Arrow logo, and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel is a trademark of Intel Corporation
in the U.S. and other countries. Microsoft
and Windows are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

First Edition: November 2012

Document Part Number: 696676-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 6

Display ................................................................................................................................... 6

Button, speakers, and subwoofer ................................................................................................ 8

Keys ....................................................................................................................................... 9

Lights .................................................................................................................................... 10

TouchPad .............................................................................................................................. 11

Left side ................................................................................................................................ 12

Right side .............................................................................................................................. 14

Bottom .................................................................................................................................. 15

3 Illustrated parts catalog .................................................................................................. 16

Service tag ............................................................................................................................ 16

Computer major components ................................................................................................... 17

Mass storage devices ............................................................................................................. 25

Miscellaneous parts ................................................................................................................ 26

Sequential part number listing .................................................................................................. 27

4 Removal and replacement procedures ............................................................................ 37

Preliminary replacement requirements ....................................................................................... 37

Tools required ......................................................................................................... 37

Service considerations ............................................................................................. 37

Plastic parts ............................................................................................. 37

Cables and connectors ............................................................................. 37

Drive handling ......................................................................................... 38

Grounding guidelines .............................................................................................. 38

Electrostatic discharge damage .................................................................. 38

Packaging and transporting guidelines ........................................ 40

Component replacement procedures ........................................................................................ 42

Service label ........................................................................................................... 42

v

Base enclosure ........................................................................................................ 43

Battery ................................................................................................................... 44

Hard drive ............................................................................................................. 46

RTC battery ............................................................................................................ 49

TouchPad module .................................................................................................... 51

WLAN module ........................................................................................................ 53

Memory module ...................................................................................................... 54

Fan ....................................................................................................................... 56

System board ......................................................................................................... 57

Fan-Heat sink .......................................................................................................... 62

Media card reader assembly (smart card reader) ........................................................ 64

Subwoofer ............................................................................................................. 65

USB/Audio board ................................................................................................... 66

Power connector cable ............................................................................................ 67

Speakers ................................................................................................................ 69

Power button board ................................................................................................. 70

Keyboard ............................................................................................................... 72

Top cover ............................................................................................................... 76

5 Setup Utility (BIOS) and System Diagnostics .................................................................... 77

Windows 8 ........................................................................................................................... 77

Starting Setup Utility (BIOS) ...................................................................................... 77

Updating the BIOS .................................................................................................. 77

Determining the BIOS version .................................................................... 78

Downloading a BIOS update ..................................................................... 78

Using System Diagnostics ......................................................................................... 79

Ubuntu .................................................................................................................................. 80

Starting Setup Utility ................................................................................................ 80

Using Setup Utility ................................................................................................... 80

Changing the language of Setup Utility ....................................................... 80

Navigating and selecting in Setup Utility ..................................................... 80

Displaying system information .................................................................... 81

Restoring factory default settings in Setup Utility ........................................... 81

Exiting Setup Utility ................................................................................... 81

Updating the BIOS .................................................................................................. 81

Determining the BIOS version .................................................................... 82

Downloading a BIOS update ..................................................................... 82

Using System Diagnostics ......................................................................................... 83

6 Specifications ................................................................................................................. 84

Computer specifications .......................................................................................................... 84

vi

15.6-inch display specifications ............................................................................................... 85

7 Backing up, restoring, and recovering ............................................................................ 86

Windows 8 ........................................................................................................................... 86

Creating recovery media and backups ...................................................................... 86

Creating HP Recovery media ..................................................................... 87

Restore and recovery ............................................................................................... 88

Using Windows Refresh for quick and easy recovery .................................... 89

Remove everything and reinstall Windows .................................................. 90

Recovering using HP Recovery Manager ..................................................... 90

What you need to know ............................................................. 91

Using the HP Recovery partition to recover a minimized image

(select models only) ................................................................... 91

Using HP Recovery media to recover ........................................... 92

Changing the computer boot order .............................................. 92

Removing the HP Recovery partition ........................................................... 92

Ubuntu .................................................................................................................................. 93

Performing a system recovery ................................................................................... 93

Creating the restore DVDs ......................................................................... 93

Creating a restore image on a USB device .................................................. 93

Performing recovery using the restore DVD .................................................. 94

Backing up your information ..................................................................................... 94

8 Power cord set requirements .......................................................................................... 96

Requirements for all countries .................................................................................................. 96

Requirements for specific countries and regions ......................................................................... 97

9 Recycling ........................................................................................................................ 99

Index ............................................................................................................................... 100

vii

viii

1 Product description

Category Description HP ENVY

Sleekbook 6

HP ENVY

Ultrabook 6

Product Name HP ENVY Sleekbook 6 √

HP ENVY Ultrabook 6 √

Processors AMD® A10-4655M 2.00-GHz (SC turbo up to 2.80-

GHz) processor (4.00-MB L2 cache, 1333-MHz FSB,
DDR3, quad core, 25 W)

√

AMD A8-4555M 1.60-GHz (SC turbo up to 2.40-

GHz) processor (4.00-MB L2 cache, 1333-MHz FSB,
DDR3, dual core 17 W)

√

AMD A6-4455M 2.10-GHz (SC turbo up to 2.60-

GHz) processor (1.00-MB L2 cache, 1333-MHz FSB,
DDR3, dual core, 17 W)

√

AMD A4-4355M 1.90-GHz (SC turbo up to 2.40-

GHz) processor (1.00-MB L2 cache, 1333-MHz FSB,
DDR3, dual core 17 W)

√

Intel® Dual Core® i7-3537U 2.00-GHz (SC turbo up

to 3.10-GHz) processor (1600-MHz FSB, 4.00-MB
L3 cache, 17 W)

√

Intel Dual Core i7-3517U 1.90-GHz (SC turbo up to

3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3
cache, 17 W)

√

Intel Dual Core i5-3337U 1.80-GHz (SC turbo up to

2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3
cache, 17 W)

√

Intel Dual Core i5-3317U 1.70-GHz (SC turbo up to

2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3
cache, 17 W)

√

Intel Dual Core i3-3227U 1.90-GHz processor

(1600-MHz FSB, 3.00-MB L3 cache, 17 W)

√

Intel Dual Core i3-3217U 1.80-GHz processor

(1600-MHz FSB, 3.00-MB L3 cache, 17 W)

√

Intel Dual Core i3-2377M 1.50-GHz processor

(1333-MHz FSB, 3.00-MB L3 cache, 17 W)

√

1

Category Description HP ENVY

Sleekbook 6

HP ENVY

Ultrabook 6

Chipset AMD A70M fusion controller hub (FCH) √

Intel HM77 Express Chipset √

Graphics Internal graphics:

●

AMD Radeon™ HD 7620G on computer
models equipped with an A10-4655M
processor

●

AMD Radeon HD 7600G on computer models
equipped with an AMD A8-4555M processor

●

AMD Radeon HD 7500G on computer models
equipped with an AMD A6-4455M processor

●

AMD Radeon HD 7400G on computer models
equipped with an AMD A4-4355M processor

Support for HD decode, DX11, and HDMI

√

Switchable Discrete Graphics: AMD RadeonT

HD 8750M with 2-GB of discrete video memory
(128-MB×16 DDR3, 900-MHz×8 pcs), 128-bit M2
package

Internal graphics:

●

Intel HD Graphics 4000 on computer models
equipped with an Intel Dual Core i7, Dual Core
i5, or Intel Dual Core i3-3217U processor

●

Intel HD Graphics 3000 on computer models
equipped with an Intel Dual Core i3-2377M
processor

Support for HD decode, DX11, HDMI, and PX5.5

√

Panel 15.6-in, high-definition (HD), white light-emitting

diode (WLED), SVA, BrightView (1366×768), slim
(3.2-mm), display assembly

√

15.6-in, full high-definition (FHD), WLED, UVGA,
BrightView (1920×1080), slim (3.2-mm), display
assembly

√

All display assemblies include 2 wireless local area

network (WLAN) antenna cables.

√

Support for 16:9 wide aspect ratio √

Support for low-voltage differential signalling (LVDS) √

Typical brightness: 200 nits √

Memory Two memory module slots, customer-accessible √√

2 Chapter 1 Product description

Category Description HP ENVY

Sleekbook 6

HP ENVY

Ultrabook 6

Memory (continued) DDR3L-1600MHz single channel support

DDR3-1333MHz single channel support (DDR3-1600
downgrade to 1333)

√√

Supports up to 16384-GB of system RAM √√

Supports the following configurations:

●

2048-MB total system memory (2048×1)

●

4096-MB total system memory (2048×2)

●

4096-MB total system memory (4096×1)

●

6144-MB total system memory (2048×1 +
4096×1)

●

8192-MB total system memory (4096×2)

●

8192-MB total system memory (8192×1)

●

12288-MB total system memory (8192×1 +
4096×1)

●

16384-MB total system memory (8192×2)

√√

Hard drives Hard drive (7mm SATA 2.5”) configurations:

●

320-GB 7200 RPM 7mm SATA

●

320-GB, 5400 RPM 7mm SATA

●

500-GB 5400 RPM 7mm SATA

√√

mSATA SSD configurations: √√

●

32-GB SSD

●

128-GB SSD

√√

Optical drive External USB optical drive (computer USB ports

support 2A current)

√√

SATA √√

12-7 mm tray load √√

Supports the following external optical drives:

●

Blu-ray ROM DVD±R/RW Super Multi Double­Layer Drive

●

DVD±RW and CD-RW Super Multi Double-Layer
Combo Drive

√√

Audio and video Dual array digital microphones √√

Two integrated stereo speakers and subwoofer √√

3

Category Description HP ENVY

Sleekbook 6

HP ENVY

Ultrabook 6

Audio and video

(continued)

HP TrueVision high-definition webcam (fixed, no tilt,
1280×720 by 30 frames per second)

√√

Ethernet Integrated 10/100/1000 GB network interface card

(NIC)

√√

Wireless Integrated WLAN options by way of wireless module √√

Two WLAN antennas built into display assembly √√

Supports the following WLAN formats:

●

Intel® Centrino® Wireless-N 2230 + Bluetooth
combo w/ *2 antennas (802.11 b/g/n,
Bluetooth 3.0)

●

Atheros 9485GN 802.11b/g/n 1×1 WiFi and
3012 Bluetooth 4.0 Combo Adapter

●

Broadcom 4313GN 802.11b/g/n 1×1 WiFi
and 20702 Bluetooth 4.0 Combo Adapter

√√

External media card Push-push insertion/removal √√

HP Multi-Format Digital Media Reader supports the

following digital card formats:

●

MultiMediaCard

●

Secure Digital (SD) Card

●

Secure Digital High-Capacity (SDHC) Card

●

Secure Digital Extended Capacity (SDxC) Card

√√

Ports

●

3-pin AC power (non-smart pin)

●

Audio-in (mono microphone), supports jack
detection

●

Audio-out (stereo headphone), supports jack
detection

●

HDMI version 1.4b supporting 1920p, 1920
×1200 @ 60Hz

●

RJ-45 (Ethernet, includes link and activity lights)

●

USB 3.0 (2 ports)

●

USB 2.0 (1 port)

√√

4 Chapter 1 Product description

Category Description HP ENVY

Sleekbook 6

HP ENVY

Ultrabook 6

Keyboard/pointing
devices

97% Duracoat, island-style black keyboard, no spill­resistance (in black finish)

97% Duracoat, island-style black keyboard, no spill­resistance (in black and silver finish)

Backlit, island-style keyboard in black finish (NA
CTO onlly)

Backlit, island-style keyboard in black and silver
finish (NA CTO onlly)

√√

TouchPad with multi-touch gestures √√

Taps enabled as default √√

Power requirements Supports the following HP AC adapters:

●

65-W (non-smart) PFC RC V EM 2-wire HP AC
adapter

√√

Supports the following batteries:

●

4-cell, 60WHr 4.1 AH Li-ion battery

√√

Security Security lock √√

Support for Intel AT-p Ready √√

Operating system Preinstalled:

Windows 8 Professional 64-bit √√

Windows 8 Standard 64-bit √√

Ubuntu Linux √

Serviceability End-user replaceable parts:

AC adapter √√

Battery √√

Hard drive √√

Memory module √√

WLAN module √√

5

2 External component identification

Display

Component Description

(1) Internal display switch Turns off the display and initiates Sleep if the display is closed

while the power is on.

NOTE: The internal display switch is not visible from the

outside of the computer.

(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless

local area networks (WLANs).

(3) Internal microphones (2) Record sound.

(4) Webcam light On: The webcam is in use.

6 Chapter 2 External component identification

Component Description

(5) HP TrueVision HD Webcam Records video, captures still photographs, and allows video

conferences and online chat by means of streaming video.

To use the webcam, select Start > All Programs >
Communication and Chat > CyberLink YouCam.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Display

7

Button, speakers, and subwoofer

Component Description

(1)

Power button

●

When the computer is off, press the button to turn on
the computer.

●

When the computer is on, press the button briefly to
initiate Sleep.

●

When the computer is in the Sleep state, press the
button briefly to exit Sleep.

●

When the computer is in Hibernation, press the button
down briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.

If the computer has stopped responding and Microsoft®
Windows® shutdown procedures are ineffective, press and
hold the power button down for at least 5 seconds to turn off
the computer.

NOTE: For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid Start
Technology allows your computer to resume quickly from
inactivity. For more information, see the User Guide.

To learn more about your power settings, select Start >

Control Panel > System and Security > Power
Options, or see the User Guide.

8 Chapter 2 External component identification

Component Description

(2) Speakers (2) Produce sound.

(3) HP Triple Bass Reflex Subwoofer Provides superior bass sound.

Keys

Component Description

(1) esc key Displays system information when pressed in combination

with the fn key.

(2) fn key Executes frequently used system functions when pressed

in combination with the b key, the spacebar, or the esc key.

(3)

Windows logo key Displays the Windows Start menu.

(4) Action keys Execute frequently used system functions.

NOTE: On select models, the f5 action key turns the

radiance backlight keyboard feature off or on.

(5)

Windows applications key Displays a shortcut menu for items beneath the cursor.

Keys

9

Lights

Component Description

(1)

Power light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state, which
is an energy-saving mode. The computer shuts off power
to the display and other unneeded components.

●

Off: The computer is off or in Hibernation. Hibernation
is an energy-saving mode that uses the least amount of
power.

NOTE: For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid Start
Technology allows your computer to resume quickly
from inactivity. For more information, see the User
Guide.

(2)

Mute light

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

(3)

Wireless light

●

White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a
Bluetooth® device, is on.

●

Amber: All wireless devices are off.

(4) Caps lock light On: Caps lock is on, which switches the keys to all capital

letters.

(5) TouchPad light

●

On: The TouchPad is off.

●

Off: The TouchPad is on.

10 Chapter 2 External component identification

TouchPad

Component Description

(1) TouchPad on/off button Turns the TouchPad on or off.

(2) TouchPad light

●

On: The TouchPad is off.

●

Off: The TouchPad is on.

(3) TouchPad zone Moves the on-screen pointer and selects or activates items on

the screen.

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) Right TouchPad button Functions like the right button on an external mouse.

TouchPad

11

Left side

Component Description

(1)

RJ-45 (network) jack Connects a network cable.

(2)

HDMI port Connects an optional video or audio device, such as a high-

definition television, or any compatible digital or audio
device.

(3)

USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced

USB power performance.

NOTE: For details about different types of USB ports, see

the User Guide.

(4)

Digital Media Slot Supports the following digital card formats:

●

Secure Digital (SD) Memory Card

●

Secure Digital Extended Capacity (SDxC) Memory
Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

Ultra High Speed MultiMediaCard (UHS/MMC)

12 Chapter 2 External component identification

Component Description

(5)

Hard drive light

●

Blinking white: The hard drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the
hard drive.

NOTE: For information about HP 3D DriveGuard, see

the User Guide.

(6)

Power light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state,
which is an energy-saving mode. The computer shuts
off power to the display and other unneeded
components.

●

Off: The computer is off or in Hibernation. Hibernation
is an energy-saving mode that uses the least amount of
power.

NOTE: For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid
Start Technology allows your computer to resume
quickly from inactivity. For more information, see the
User Guide.

Left side

13

Right side

Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent,

but it may not prevent the computer from being mishandled
or stolen.

(2)

Audio-in (microphone) jack Connects an optional computer headset microphone, stereo

array microphone, or monaural microphone.

(3)

Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,

earbuds, a headset, or a television audio cable.

WARNING! To reduce the risk of personal injury, adjust

the volume before using headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety
and Environmental Notices.

NOTE: When a device is connected to a headphone jack,

the computer speakers are disabled.

(4)

USB 2.0 charging port Connects an optional USB device. The USB 2.0 charging

port can also charge select models of cell phones and MP3
players, even when the computer is off.

NOTE: A charging USB port (also referred to as a

powered USB port) allows you to charge connected USB
devices. Standard USB ports will not charge all USB devices
or will charge using a low current. Some USB devices
require power and require you to use a powered port.

NOTE: For details about different types of USB ports, see

the User Guide.

(5) AC adapter light

●

White: The AC adapter is connected and the battery is
charged.

●

Amber: The AC adapter is connected and the battery is
charging.

●

Off: The computer is using DC power.

(6)

Power connector Connects an AC adapter.

14 Chapter 2 External component identification

Bottom

Component Description

Vents (2) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.

Bottom

15

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag, which is located on the bottom of the computer.

Item Description Function

(1) Product name This is the product name affixed to the front

of the computer.

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

each product.

(3) Part number/Product number (p/n) This number provides specific information about the

product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.

(4) Warranty period This number describes the duration of the warranty

period for the computer.

(5) Model description (select models only) This is the alphanumeric identifier used to locate

documents, drivers, and support for the computer.

16 Chapter 3 Illustrated parts catalog

Computer major components

Item Component Spare part

number

(1) 15.6-in, BrightView, display assembly (includes microphone, webcam, and 2 wireless antenna cables

and transceivers):

Computer major components

17

Item Component Spare part

number

Full high-definition (FHD) display assembly

In midnight black finish for use only on computer models equipped with an Intel processor 712246-001

In midnight black and natural silver finish for use only on computer models equipped with

an Intel processor

712247-001

High-definition (HD) display assembly

In midnight black and natural silver finish for use on all computer models 702682-001

In midnight black finish for use only on computer models equipped with an Intel processor 702681-001

(2) Top cover (includes power button board and cable and TouchPad and TouchPad cable):

In midnight black finish for use on all computer models 686097-001

In natural silver finish for use only on computer models equipped with an Intel processor 690198-001

(3) Power button board 688003-001

(4) Keyboard (includes keyboard cable):

Keyboard with backlight in midnight black finish (includes backlight cable):

For use only on computer models equipped with an Intel processor in Belgium 698680-A41

For use on all computer models in Canada 698680-DB1

For use on all computer models in Denmark, Finland, and Norway 698680-DH1

For use only on computer models equipped with an Intel processor in Greece 698680-151

For use only on computer models equipped with an Intel processor in the Netherlands 698680-B31

For use on all computer models in Russia 698680-251

For use only on computer models equipped with an Intel processor in Saudi Arabia 698680-171

For use only on computer models equipped with an Intel processor in Spain 698680-071

For use only on computer models equipped with an Intel processor in Switzerland 698680-BG1

For use only on computer models equipped with an Intel processor in Turkey 698680-141

For use on all computer models in the United States 698680-001

Keyboard with backlight in midnight black and natural silver finish (includes backlight cable):

For use only on computer models equipped with an Intel processor in Belgium 698682-A41

For use on all computer models in Canada 698682-DB1

For use only on computer models equipped with an Intel processor in Denmark, Finland,

and Norway

698682-DH1

For use only on computer models equipped with an Intel processor in Greece 698682-151

For use only on computer models equipped with an Intel processor in Israel 698682-B31

For use only on computer models equipped with an Intel processor in Russia 698682-251

For use only on computer models equipped with an Intel processor in Saudi Arabia 698682-171

18 Chapter 3 Illustrated parts catalog

Item Component Spare part

number

For use only on computer models equipped with an Intel processor in Spain 698682-071

For use only on computer models equipped with an Intel processor in Switzerland 698682-BG1

For use only on computer models equipped with an Intel processor in Turkey 698682-141

For use only on computer models equipped with an Intel processor in the United States 698682-001

Keyboard without backlight in midnight black finish:

For use only on computer models equipped with an Intel processor in the Czech Republic

and Slovakia

698679-FL1

For use on all computer models in France 698679-051

For use only on computer models equipped with an Intel processor in Germany 698679-041

For use only on computer models equipped with an Intel processor in India 698679-D61

For use only on computer models equipped with an Intel processor in Israel 698679-BB1

For use only on computer models equipped with an Intel processor in Italy 698679-061

For use only on computer models equipped with an Intel processor in Japan 698679-291

For use only on computer models equipped with an Intel processor in the Netherlands 698679-B31

For use only on computer models equipped with an Intel processor in Portugal 698679-131

For use only on computer models equipped with an Intel processor in Romania 698679-271

For use only on computer models equipped with an Intel processor in Slovenia 698679-BA1

For use only on computer models equipped with an Intel processor in Taiwan 698679-AD1

For use only on computer models equipped with an Intel processor in South Korea 698679-AB1

For use only on computer models equipped with an Intel processor in Thailand 698679-281

For use on all computer models in the United Kingdom and Singapore 698679-031

For use on all computer models in the United States 698679-001

Keyboard in without backlight midnight black and natural silver finish:

For use only on computer models equipped with an Intel processor in the Czech Republic

and Slovakia

698681-FL1

For use only on computer models equipped with an Intel processor in France 698681-051

For use only on computer models equipped with an Intel processor in Germany 698681-041

For use only on computer models equipped with an Intel processor in India 698681-D61

For use only on computer models equipped with an Intel processor in Israel 698681-BB1

For use only on computer models equipped with an Intel processor in Italy 698681-061

For use only on computer models equipped with an Intel processor in Japan 698681-291

For use only on computer models equipped with an Intel processor in Portugal 698681-131

For use only on computer models equipped with an Intel processor in Romania 698681-271

Computer major components

19

Item Component Spare part

number

For use only on computer models equipped with an Intel processor in Slovenia 698681-BA1

For use only on computer models equipped with an Intel processor in Taiwan 698681-AD1

For use only on computer models equipped with an Intel processor in South Korea 698681-AB1

For use only on computer models equipped with an Intel processor in Thailand 698681-281

For use only on computer models equipped with an Intel processor in the United Kingdom

and Singapore

698681-031

For use only on computer models equipped with an Intel processor in the United States 698681-001

(5) TouchPad button board (includes bracket and cable):

In midnight black finish for use on all computer models 688001-001

In natural silver finish for use only on computer models equipped with an Intel processor 691643-001

(6) Speaker Kit 686598-001

(7) Keyboard bracket 688002-001

(8) Media Card Reader assembly 688004-001

(9a) Power connector cable, includes: 686593-001

(9b) Power connector cable bracket

(10) RTC battery 686922-001

(11) System board (includes processor and replacement thermal material):

For use only on computer models equipped with an AMD A10-4655M processor (2.00-GHz,

SC turbo up to 2.80-GHz; 4.00-MB L2 cache, 1333-MHz FSB, DDR3, quad core, 25 W)
and the Windows 8 Professional operating system

708978-601

For use only on computer models equipped with an AMD A10-4655M processor (2.00-GHz,

SC turbo up to 2.80-GHz; 4.00-MB L2 cache, 1333-MHz FSB, DDR3, quad core, 25 W)
and the Windows 8 Standard operating system

708978-501

For use only on computer models equipped with an AMD A8-4555M 2.10-GHz (SC turbo up

to 2.60-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the
Windows 8 Professional operating system

694437-601

For use only on computer models equipped with an AMD A8-4555M 2.10-GHz (SC turbo up

to 2.60-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the
Windows 8 Standard operating system

694437-501

For use only on computer models equipped with an AMD A6-4455M processor (2.10-GHz,

SC turbo up to 2.60-GHz; 1.00-MB L2 cache, 1333-MHz FSB, DDR3, dual core, 17 W)
and the Windows 8 Professional operating system

708977-601

For use only on computer models equipped with an AMD A6-4455M processor (2.10-GHz,

SC turbo up to 2.60-GHz; 1.00-MB L2 cache, 1333-MHz FSB, DDR3, dual core, 17 W)
and the Windows 8 Standard operating system

708977-501

For use only on computer models equipped with an AMD A4-4355M 1.70-GHz (SC turbo up

to 2.30-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the
Windows 8 Professional operating system

694436-601

20 Chapter 3 Illustrated parts catalog

Item Component Spare part

number

For use only on computer models equipped with an AMD A4-4355M 1.70-GHz (SC turbo up

to 2.30-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the
Windows 8 Standard operating system

694436-501

For use only on computer models equipped with an Intel Dual Core i7-3537U 2.00-GHz (SC

turbo up to 3.10-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 8750M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional
operating system

713698-601

For use only on computer models equipped with an Intel Dual Core i7-3537U 2.00-GHz (SC

turbo up to 3.10-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 8750M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard
operating system

713698-501

For use only on computer models equipped with an Intel Dual Core i7-3517U 1.90-GHz (SC

turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 8750M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional
operating system

713691-601

For use only on computer models equipped with an Intel Dual Core i7-3517U 1.90-GHz (SC

turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 8750M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard
operating system

713691-501

For use only on computer models equipped with an Intel Dual Core i7-3517U 1.90-GHz (SC

turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 7670M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional
operating system

708976-601

For use only on computer models equipped with an Intel Dual Core i7-3517U 1.90-GHz (SC

turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 7670M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard
operating system

708976-501

For use only on computer models equipped with an Intel Dual Core i5-3337U 1.80-GHz (SC

turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system

719595-601

For use only on computer models equipped with an Intel Dual Core i5-3337U 1.80-GHz (SC

turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system

719595-501

For use only on computer models equipped with an Intel Dual Core i5-3337U 1.80-GHz (SC

turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with UMA memory, and the Windows 8 Professional operating system

719593-601

For use only on computer models equipped with an Intel Dual Core i5-3337U 1.80-GHz (SC

turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with UMA memory, and the Windows 8 Standard operating system

719593-501

For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC

turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional
operating system

713692-601

For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC

turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard
operating system

713692-501

Computer major components

21

Item Component Spare part

number

For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC

turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional
operating system

708972-601

For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC

turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard
operating system

708972-501

For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC

turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with UMA memory, and the Windows 8 Professional operating system

713702-601

For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC

turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with UMA memory, and the Windows 8 Professional operating system

708971-601

For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC

turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with UMA memory, and the Windows 8 Standard operating system

713702-501

For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC

turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with UMA memory, and the Windows 8 Standard operating system

708971-501

For use only on computer models equipped with an Intel Dual Core i3-3227U 1.90-GHz

processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with 2-GB
of discrete memory, and the Windows 8 Professional operating system

719596-601

For use only on computer models equipped with an Intel Dual Core i3-3227U 1.90-GHz

processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with 2-GB
of discrete memory, and the Windows 8 Standard operating system

719596-501

For use only on computer models equipped with an Intel Dual Core i3-3227U 1.90-GHz

processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Professional operating system

719594-601

For use only on computer models equipped with an Intel Dual Core i3-3227U 1.90-GHz

processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Standard operating system

719594-501

For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz

processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system

713693-601

For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz

processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system

713693-501

For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz

processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system

708975-601

For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz

processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system

708975-501

22 Chapter 3 Illustrated parts catalog

Item Component Spare part

number

For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz

processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Professional operating system

713701-601

For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz

processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Professional operating system

708970-601

For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz

processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Standard operating system

713701-501

For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz

processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Standard operating system

708970-501

For use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz

processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system

713694-601

For use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz

processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system

713694-501

For use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz

processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system

708974-601

For use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz

processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system

708974-501

For use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz

processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Professional operating system

713703-601

For use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz

processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Professional operating system

708973-601

For use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz

processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Standard operating system

713703-501

For use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz

processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Standard operating system

708973-501

(12) Heat sink (includes replacement thermal material):

For use only on computer models equipped with a 25-W AMD processor 691657-001

For use only on computer models equipped with a 17-W AMD processor 691656-001

For use only on computer models equipped with an Intel processor and a graphics subsystem

with discrete memory

686579-001

For use only on computer models equipped with an Intel processor and a graphics subsystem

with UMA memory

686578-001

Computer major components

23

Item Component Spare part

number

(13) Fan (includes cable) 686580-001

(14) Audio/USB board 686597-001

(15) 4-cell, 60-WHr, 4.1-AHr, Li-ion battery 681951-001

(16) Hard drive (7.0-mm [2.5-in], SATA):

NOTE: The hard drive spare kit does not include the hard drive bracket, hard drive connector cable, or screws.

These components are included in the Hard Drive Hardware Kit, spare part numbers 708268-001 (for use on all
computer models) and 686594-001 (for use only on computer models equipped with an Intel processor).

500 GB, 5400 rpm 683802-005

320 GB, 7200 rpm 634862-005

320 GB, 5400 rpm 645193-005

(17) Subwoofer (includes cable and rubber isolators) 686599-001

(18) Base enclosure:

In ruby red finish for use only on computer models equipped with an AMD processor 689855-001

In midnight black finish for use only on computer models equipped with an Intel processor

and a full high-definition display assembly

712249-001

In ruby red finish for use only on computer models equipped with an Intel processor and a full

high-definition display assembly

712248-001

In midnight black finish for use only on computer models equipped with an Intel processor

and a high-definition display assembly

690197-001

In ruby red finish for use only on computer models equipped with an Intel processor and a

high-definition display assembly

686096-001

Memory module (not illustrated; PC3, 12800, 1600-MHz):

8 GB 670034-005

4 GB 641369-005

2 GB 652972-005

24 Chapter 3 Illustrated parts catalog

Mass storage devices

Item Component Spare part number

(1) Hard drive (7.0-mm [2.5-in], SATA)

NOTE: The hard drive spare kit does not include the hard drive bracket, hard drive connector cable, or screws.

These components are included in the Hard Drive Hardware Kit, spare part numbers 708268-001 (for use on all
computer models) and 686594-001 (for use only on computer models equipped with an Intel processor).

500 GB, 5400 rpm 683802-005

320 GB, 7200 rpm 634862-005

320 GB, 5400 rpm 645193-005

Hard Drive Hardware Kit, includes:

For use on all computer models 708268-001

For use only on computer models equipped with an Intel processor 686594-001

(2a) Hard drive bracket

(2b) Hard drive connector cable

Screws (not illustrated)

(3) mSATA solid-state drive

128 GB 687101-001

32 GB 687100-001

Mass storage devices

25

Item Component Spare part number

(4) Optical drive (includes bezel and bracket):

Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 659941-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 659940-001

Miscellaneous parts

Component Spare part number

AC adapter:

65-W, non-PFC, RC, V, 2-wire for use on all computer models 693715-001

65-W, non-PFC, EM, 2-wire for use only on computer models equipped with an Intel processor 707750-001

Power cord (3-pin, black, 1.83-m):

For use only on computer models equipped with an Intel processor in Australia 490371-011

For use on all computer models in Denmark 490371-081

For use on all computer models in Europe 490371-021

For use only on computer models equipped with an Intel processor in India 490371-D61

For use only on computer models equipped with an Intel processor in Israel 490371-BB1

For use only on computer models equipped with an Intel processor in Italy 490371-061

For use only on computer models equipped with an Intel processor in Japan 490371-291

For use on all computer models in North America 490371-001

For use only on computer models equipped with an Intel processor in the People's Republic
of China

490371-AA1

For use only on computer models equipped with an Intel processor in South Africa 490371-AR1

For use only on computer models equipped with an Intel processor in South Korea 490371-AD1

For use only on computer models equipped with an Intel processor in Switzerland 490371-111

For use only on computer models equipped with an Intel processor in Taiwan 490371-AB1

For use only on computer models equipped with an Intel processor in Thailand 490371-201

For use on all computer models in the United Kingdom and Singapore 490371-031

Screw Kit 690348-001

26 Chapter 3 Illustrated parts catalog

Sequential part number listing

Spare part number Description

490371-001 Power cord for use on all computer models in North America (3-pin, black, 1.83-m)

490371-011 Power cord for use only on computer models equipped with an Intel processor in Australia (3-pin,

black, 1.83-m)

490371-021 Power cord for use on all computer models in Europe (3-pin, black, 1.83-m)

490371-031 Power cord for use on all computer models in the United Kingdom and Singapore (3-pin, black,

1.83-m)

490371-061 Power cord for use only on computer models equipped with an Intel processor in Italy (3-pin, black,

1.83-m)

490371-081 Power cord for use on all computer models in Denmark (3-pin, black, 1.83-m)

490371-111 Power cord for use only on computer models equipped with an Intel processor in Switzerland (3-pin,

black, 1.83-m)

490371-201 Power cord for use only on computer models equipped with an Intel processor in Thailand (3-pin,

black, 1.83-m)

490371-291 Power cord for use only on computer models equipped with an Intel processor in Japan (3-pin, black,

1.83-m)

490371-AA1 Power cord for use only on computer models equipped with an Intel processor in the People's

Republic of China (3-pin, black, 1.83-m)

490371-AB1 Power cord for use only on computer models equipped with an Intel processor in Taiwan (3-pin,

black, 1.83-m)

490371-AD1 Power cord for use only on computer models equipped with an Intel processor in South Korea (3-pin,

black, 1.83-m)

490371-AR1 Power cord for use only on computer models equipped with an Intel processor in South Africa (3-pin,

black, 1.83-m)

490371-BB1 Power cord for use only on computer models equipped with an Intel processor in Israel (3-pin, black,

1.83-m)

490371-D61 Power cord for use only on computer models equipped with an Intel processor in India (3-pin, black,

1.83-m)

634862-005 320-GB, 7200-rpm hard drive (does not include the hard drive bracket, hard drive connector cable,

or screws)

NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the Hard

Drive Hardware Kit, spare part number 686594-001.

641369-005 4-GB memory module (PC3, 12800, 1600-MHz)

645193-005 320-GB, 5400-rpm hard drive (does not include the hard drive bracket, hard drive connector cable,

or screws)

NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the Hard

Drive Hardware Kit, spare part number 686594-001.

652972-005 2-GB memory module (PC3, 12800, 1600-MHz)

Sequential part number listing

27

Spare part number Description

655795-005 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter

657325-005 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter

659940-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive (includes bezel and bracket)

659941-001 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive (includes bezel and bracket)

670034-005 8-GB memory module (PC3, 12800, 1600-MHz)

670290-005 Intel Centrino Wireless-N 1030 + Bluetooth Combo Adapter for use only on computer models

equipped with an Intel processor

675794-005 Intel Centrino Wireless-N 1030 + Bluetooth Combo Adapter for use only on computer models

equipped with an AMD processor

681951-001 4-cell, 60-WHr, 4.1-AH r, Li-ion battery

683802-005 500-GB, 5400-rpm hard drive

NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the Hard

Drive Hardware Kit, spare part number 686594-001.

686096-001 Base enclosure in ruby red finish for use only on computer models equipped with an Intel processor

686097-001 Top cover in midnight black finish for use on all computer models (includes power button board

and cable and TouchPad and TouchPad cable)

686578-001 Heat sink for use only on computer models equipped with an Intel processor and a graphics

subsystem with UMA memory (includes replacement thermal material)

686579-001 Heat sink for use only on computer models equipped with an Intel processor and a graphics

subsystem with discrete memory (includes replacement thermal material)

686580-001 Fan (includes cable)

686589-001 Antenna Kit (includes left and right WLAN antenna cables and transceivers)

686591-001 Display bezel

686593-001 Power connector cable (includes bracket)

686594-001 Hard Drive Hardware Kit for use only on computer models equipped with an Intel processor (includes

hard drive bracket, hard drive connector cable, and screws)

686597-001 Audio/USB board

686598-001 Speaker Kit (includes left and right speakers and cable)

686599-001 Subwoofer

686922-001 RTC battery

687100-001 32-GB solid-state drive for use only on computer models equipped with an Intel processor (does not

include bracket, connector cable, isolators, or screws)

687101-001 128-GB solid-state drive for use only on computer models equipped with an Intel processor (does not

include bracket, connector cable, isolators, or screws)

688001-001 TouchPad assembly in midnight black finish for use on all computer models (includes bracket

and cable)

688002-001 Keyboard bracket

28 Chapter 3 Illustrated parts catalog

Spare part number Description

688003-001 Power button board (includes cable)

688004-001 Media Card Reader assembly

689855-001 Base enclosure in ruby red finish for use only on computer models equipped with an AMD processor

690019-005 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter for use on all

computer models

690020-005 Intel Centrino Wireless-N 1030 + Bluetooth Combo Adapter for use on all computer models

690197-001 Base enclosure in midnight black finish for use only on computer models equipped with an

Intel processor

690198-001 Top cover in natural silver finish for use only on computer models equipped with an Intel processor

(includes power button board and cable and TouchPad and TouchPad cable)

690348-001 Screw Kit

691643-001 TouchPad assembly in natural silver finish for use only on computer models equipped with an

Intel processor (includes bracket and cable)

691656-001 Heat sink for use only on computer models equipped with a 17-W AMD processor (includes

replacement thermal material)

691657-001 Heat sink for use only on computer models equipped with a 25-W AMD processor (includes

replacement thermal material)

692758-211 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor in Hungary (includes keyboard cable)

692758-251 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor in Russia (includes keyboard cable)

692758-DB1 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor in Canada (includes keyboard cable)

693715-001 65-W, RC, V AC adapter (2-wire)

694436-501 System board for use only on computer models equipped with an AMD A4-4355M 1.70-GHz (SC

turbo up to 2.30-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the
Windows 8 Standard operating system (includes processor and replacement thermal material)

694436-601 System board for use only on computer models equipped with an AMD A4-4355M 1.70-GHz (SC

turbo up to 2.30-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the
Windows 8 Professional operating system (includes processor and replacement thermal material)

694437-501 System board for use only on computer models equipped with an AMD A8-4555M 2.10-GHz (SC

turbo up to 2.60-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the
Windows 8 Standard operating system (includes processor and replacement thermal material)

694437-601 System board for use only on computer models equipped with an AMD A8-4555M 2.10-GHz (SC

turbo up to 2.60-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the
Windows 8 Professional operating system (includes processor and replacement thermal material)

698679-001 Keyboard in midnight black finish for use only on computer models equipped with the Windows 8

operating system in the United States (includes keyboard cable)

698679-031 Keyboard in midnight black finish for use only on computer models equipped with the Windows 8

operating system in the United Kingdom and Singapore (includes keyboard cable)

Sequential part number listing

29

Spare part number Description

698679-041 Keyboard in midnight black finish for use only on computer models equipped with an Intel processor

and the Windows 8 operating system in Germany (includes keyboard cable)

698679-051 Keyboard in midnight black finish for use only on computer models equipped with the Windows 8

operating system in France (includes keyboard cable)

698679-061 Keyboard in midnight black finish for use only on computer models equipped with an Intel processor

and the Windows 8 operating system in Italy (includes keyboard cable)

698679-131 Keyboard in midnight black finish for use only on computer models equipped with an Intel processor

and the Windows 8 operating system in Portugal (includes keyboard cable)

698679-271 Keyboard in midnight black finish for use only on computer models equipped with an Intel processor

and the Windows 8 operating system in Romania (includes keyboard cable)

698679-281 Keyboard in midnight black finish for use only on computer models equipped with an Intel processor

and the Windows 8 operating system in Thailand (includes keyboard cable)

698679-291 Keyboard in midnight black finish for use only on computer models equipped with an Intel processor

and the Windows 8 operating system in Russia (includes keyboard cable)

698679-AB1 Keyboard in midnight black finish for use only on computer models equipped with an Intel processor

and the Windows 8 operating system in Taiwan (includes keyboard cable)

698679-AD1 Keyboard in midnight black finish for use only on computer models equipped with an Intel processor

and the Windows 8 operating system in South Korea (includes keyboard cable)

698679-B31 Keyboard in midnight black finish for use only on computer models equipped with an Intel processor

and the Windows 8 operating system in the Netherlands (includes keyboard cable)

698679-BA1 Keyboard in midnight black finish for use only on computer models equipped with an Intel processor

and the Windows 8 operating system in Slovenia (includes keyboard cable)

698679-BB1 Keyboard in midnight black finish for use only on computer models equipped with an Intel processor

and the Windows 8 operating system in Israel (includes keyboard cable)

698679-D61 Keyboard in midnight black finish for use only on computer models equipped with an Intel processor

and the Windows 8 operating system in India (includes keyboard cable)

698679-FL1 Keyboard in midnight black finish for use only on computer models equipped with an Intel processor

and the Windows 8 operating system in the Czech Republic and Slovakia (includes keyboard cable)

698680-001 Keyboard with backlight in midnight black finish for use only on computer models equipped with the

Windows 8 operating system in the United States (includes keyboard cable and backlight cable)

698680-071 Keyboard with backlight in midnight black finish for use only on computer models equipped with an

Intel processor and the Windows 8 operating system in Spain (includes keyboard cable
and backlight cable)

698680-141 Keyboard with backlight in midnight black finish for use only on computer models equipped with an

Intel processor and the Windows 8 operating system in Turkey (includes keyboard cable
and backlight cable)

698680-151 Keyboard with backlight in midnight black finish for use only on computer models equipped with an

Intel processor and the Windows 8 operating system in Greece (includes keyboard cable
and backlight cable)

698680-171 Keyboard with backlight in midnight black finish for use only on computer models equipped with an

Intel processor and the Windows 8 operating system in Saudi Arabia (includes keyboard cable
and backlight cable)

30 Chapter 3 Illustrated parts catalog

Spare part number Description

698680-251 Keyboard with backlight in midnight black finish for use only on computer models equipped with the

Windows 8 operating system in Russia (includes keyboard cable and backlight cable)

698680-A41 Keyboard with backlight in midnight black finish for use only on computer models equipped with an

Intel processor and the Windows 8 operating system in Belgium (includes keyboard cable
and backlight cable)

698680-B31 Keyboard with backlight in midnight black finish for use only on computer models equipped with an

Intel processor and the Windows 8 operating system in the Netherlands (includes keyboard cable
and backlight cable)

698680-BG1 Keyboard with backlight in midnight black finish for use only on computer models equipped with an

Intel processor and the Windows 8 operating system in Switzerland (includes keyboard cable
and backlight cable)

698680-DB1 Keyboard with backlight in midnight black finish for use only on computer models equipped with an

AMD processor and the Windows 8 operating system in Canada (includes keyboard cable
and backlight cable)

698680-DH1 Keyboard with backlight in midnight black finish for use only on computer models equipped with the

Windows 8 operating system in Denmark, Finland, and Norway (includes keyboard cable
and backlight cable)

698681-001 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor and the Windows 8 operating system in the United States (includes
keyboard cable)

698681-031 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor and the Windows 8 operating system in the United Kingdom and Singapore
(includes keyboard cable)

698681-041 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor and the Windows 8 operating system in Germany (includes keyboard cable)

698681-051 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor and the Windows 8 operating system in France (includes keyboard cable)

698681-061 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor and the Windows 8 operating system in Italy (includes keyboard cable)

698681-131 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor and the Windows 8 operating system in Portugal (includes keyboard cable)

698681-271 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor and the Windows 8 operating system in Romania (includes keyboard cable)

698681-281 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor and the Windows 8 operating system in Thailand (includes keyboard cable)

698681-291 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor and the Windows 8 operating system in Russia (includes keyboard cable)

698681-AB1 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor and the Windows 8 operating system in Taiwan (includes keyboard cable)

698681-AD1 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor and the Windows 8 operating system in South Korea (includes keyboard cable)

698681-B31 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor and the Windows 8 operating system in the Netherlands (includes
keyboard cable)

Sequential part number listing

31

Spare part number Description

698681-BA1 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor and the Windows 8 operating system in Slovena (includes keyboard cable)

698681-BB1 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor and the Windows 8 operating system in Israel (includes keyboard cable)

698681-D61 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor and the Windows 8 operating system in India (includes keyboard cable)

698681-FL1 Keyboard in midnight black and natural silver finish for use only on computer models equipped with

an Intel processor and the Windows 8 operating system in the Czech Republic and Slovakia
(includes keyboard cable)

698682-001 Keyboard with backlight in midnight black and natural silver finish for use only on computer models

equipped with an Intel processor and the Windows 8 operating system in the United States (includes
keyboard cable and backlight cable)

698682-071 Keyboard with backlight in midnight black and natural silver finish for use only on computer models

equipped with an Intel processor and the Windows 8 operating system in Spain (includes
keyboard cable and backlight cable)

698682-141 Keyboard with backlight in midnight black and natural silver finish for use only on computer models

equipped with an Intel processor and the Windows 8 operating system in Turkey (includes
keyboard cable and backlight cable)

698682-151 Keyboard with backlight in midnight black and natural silver finish for use only on computer models

equipped with an Intel processor and the Windows 8 operating system in Greece (includes
keyboard cable and backlight cable)

698682-171 Keyboard with backlight in midnight black and natural silver finish for use only on computer models

equipped with an Intel processor and the Windows 8 operating system in Saudi Arabia (includes
keyboard cable and backlight cable)

698682-251 Keyboard with backlight in midnight black and natural silver finish for use only on computer models

equipped with an Intel processor and the Windows 8 operating system in Russia (includes
keyboard cable and backlight cable)

698682-A41 Keyboard with backlight in midnight black and natural silver finish for use only on computer models

equipped with an Intel processor and the Windows 8 operating system in Belgium (includes
keyboard cable and backlight cable)

698682-B31 Keyboard with backlight in midnight black and natural silver finish for use only on computer models

equipped with an Intel processor and the Windows 8 operating system in the Netherlands (includes
keyboard cable and backlight cable)

698682-BG1 Keyboard with backlight in midnight black and natural silver finish for use only on computer models

equipped with an Intel processor and the Windows 8 operating system in Switzerland (includes
keyboard cable and backlight cable)

698682-DH1 Keyboard with backlight in midnight black and natural silver finish for use only on computer models

equipped with an Intel processor and the Windows 8 operating system in Denmark, Finland,
and Norway (includes keyboard cable and backlight cable)

702681-001 15.6-in, BrightView, high-definition display assembly in midnight black finish for use only on

computer models equipped with an Intel processor (includes microphone, webcam, and 2 wireless
antenna cables and transceivers)

702682-001 15.6-in, BrightView, high-definition display assembly in black and natural silver finish for use only on

computer models equipped with an Intel processor (includes microphone, webcam, and 2 wireless
antenna cables and transceivers)

32 Chapter 3 Illustrated parts catalog

Spare part number Description

707750-001 65-W, non-PFC, EM, 2-wire AC adapter for use only on computer models equipped with an

Intel processor

708268-001 Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector cable, and screws)

708970-501 System board for use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-

GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Standard operating system (includes processor and replacement
thermal material)

708970-601 System board for use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-

GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Professional operating system (includes processor and replacement
thermal material)

708971-501 System board for use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-

GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with UMA memory, and the Windows 8 Standard operating system (includes processor
and replacement thermal material)

708971-601 System board for use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-

GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with UMA memory, and the Windows 8 Professional operating system (includes processor
and replacement thermal material)

708972-501 System board for use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-

GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard
operating system (includes processor and replacement thermal material)

708972-601 System board for use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-

GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional
operating system (includes processor and replacement thermal material)

708973-501 System board for use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-

GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Standard operating system (includes processor and replacement
thermal material)

708973-601 System board for use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-

GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Professional operating system (includes processor and replacement
thermal material)

708974-501 System board for use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-

GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system (includes
processor and replacement thermal material)

708974-601 System board for use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-

GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system (includes
processor and replacement thermal material)

708975-501 System board for use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-

GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system (includes
processor and replacement thermal material)

Sequential part number listing

33

Spare part number Description

708975-601 System board for use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-

GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system (includes
processor and replacement thermal material)

708976-501 System board for use only on computer models equipped with an Intel Dual Core i7-3517U 1.90-

GHz (SC turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 7670M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard
operating system (includes processor and replacement thermal material)

708976-601 System board for use only on computer models equipped with an Intel Dual Core i7-3517U 1.90-

GHz (SC turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 7670M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional
operating system (includes processor and replacement thermal material)

708977-501 System board for use only on computer models equipped with an AMD A6-4455M processor (2.10-

GHz, SC turbo up to 2.60-GHz; 1.00-MB L2 cache, 1333-MHz FSB, DDR3, dual core, 17 W)
and the Windows 8 Standard operating system (includes processor and replacement
thermal material)

708977-601 System board for use only on computer models equipped with an AMD A6-4455M processor (2.10-

GHz, SC turbo up to 2.60-GHz; 1.00-MB L2 cache, 1333-MHz FSB, DDR3, dual core, 17 W)
and the Windows 8 Professional operating system (includes processor and replacement
thermal material)

708978-501 System board for use only on computer models equipped with an AMD A10-4655M processor

(2.00-GHz, SC turbo up to 2.80-GHz; 4.00-MB L2 cache, 1333-MHz FSB, DDR3, quad core, 25
W) and the Windows 8 Standard operating system (includes processor and replacement
thermal material)

708978-601 System board for use only on computer models equipped with an AMD A10-4655M processor

(2.00-GHz, SC turbo up to 2.80-GHz; 4.00-MB L2 cache, 1333-MHz FSB, DDR3, quad core, 25
W) and the Windows 8 Professional operating system (includes processor and replacement
thermal material)

712246-001 15.6-in, BrightView, full high-definition display assembly in midnight black finish for use only on

computer models equipped with an Intel processor (includes microphone, webcam, and 2 wireless
antenna cables and transceivers)

712247-001 15.6-in, BrightView, full high-definition display assembly in midnight black and natural natural silver

finish for use only on computer models equipped with an Intel processor (includes microphone,
webcam, and 2 wireless antenna cables and transceivers)

712248-001 Base enclosure in ruby red finish for use only on computer models equipped with an Intel processor

and a full high-definition display assembly

712249-001 Base enclosure in midnight black finish for use only on computer models equipped with an

Intel processor and a full high-definition display assembly

713691-501 System board for use only on computer models equipped with an Intel Dual Core i7-3517U 1.90-

GHz (SC turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 8750M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard
operating system (includes processor and replacement thermal material)

713691-601 System board for use only on computer models equipped with an Intel Dual Core i7-3517U 1.90-

GHz (SC turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 8750M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional
operating system (includes processor and replacement thermal material)

34 Chapter 3 Illustrated parts catalog

Spare part number Description

713692-501 System board for use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-

GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard
operating system (includes processor and replacement thermal material)

713692-601 System board for use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-

GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional
operating system (includes processor and replacement thermal material)

713693-501 System board for use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-

GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system (includes
processor and replacement thermal material)

713693-601 System board for use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-

GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system (includes
processor and replacement thermal material)

713694-501 System board for use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-

GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system (includes
processor and replacement thermal material)

713694-601 System board for use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-

GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system (includes
processor and replacement thermal material)

713698-501 System board for use only on computer models equipped with an Intel Dual Core i7-3537U 2.00-

GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 8750M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard
operating system (includes processor and replacement thermal material)

713698-601 System board for use only on computer models equipped with an Intel Dual Core i7-3537U 2.00-

GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 8750M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional
operating system (includes processor and replacement thermal material)

713701-501 System board for use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-

GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Standard operating system (includes processor and replacement
thermal material)

713701-601 System board for use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-

GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Professional operating system (includes processor and replacement
thermal material)

713702-501 System board for use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-

GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with UMA memory, and the Windows 8 Standard operating system (includes processor
and replacement thermal material)

713702-601 System board for use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-

GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with UMA memory, and the Windows 8 Professional operating system (includes processor
and replacement thermal material)

Sequential part number listing

35

Spare part number Description

713703-501 System board for use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-

GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Standard operating system (includes processor and replacement
thermal material)

713703-601 System board for use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-

GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Professional operating system (includes processor and replacement
thermal material)

719593-501 System board for use only on computer models equipped with an Intel Dual Core i5-3337U 1.80-

GHz (SC turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with UMA memory, and the Windows 8 Standard operating system (includes processor
and replacement thermal material)

719593-601 System board for use only on computer models equipped with an Intel Dual Core i5-3337U 1.80-

GHz (SC turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with UMA memory, and the Windows 8 Professional operating system (includes processor
and replacement thermal material)

719594-501 System board for use only on computer models equipped with an Intel Dual Core i3-3227U 1.90-

GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Standard operating system (includes processor and replacement
thermal material)

719594-601 System board for use only on computer models equipped with an Intel Dual Core i3-3227U 1.90-

GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA
memory, and the Windows 8 Professional operating system (includes processor and replacement
thermal material)

719595-501 System board for use only on computer models equipped with an Intel Dual Core i5-3337U 1.80-

GHz (SC turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system (includes
processor and replacement thermal material)

719595-601 System board for use only on computer models equipped with an Intel Dual Core i5-3337U 1.80-

GHz (SC turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system (includes
processor and replacement thermal material)

719596-501 System board for use only on computer models equipped with an Intel Dual Core i3-3227U 1.90-

GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with 2-GB
of discrete memory, and the Windows 8 Standard operating system (includes processor
and replacement thermal material)

719596-601 System board for use only on computer models equipped with an Intel Dual Core i3-3227U 1.90-

GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with 2-GB
of discrete memory, and the Windows 8 Professional operating system (includes processor
and replacement thermal material)

36 Chapter 3 Illustrated parts catalog

4 Removal and replacement

procedures

CAUTION: This computer does not have user-replaceable parts. Only HP authorized service

providers should perform the removal and replacement procedures described here. Accessing the
internal part could damage the computer or void the warranty.

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use

care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Preliminary replacement requirements

37

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether
the computer is off or in Hibernation, turn the computer on, and then shut it down through the
operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive
and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.

38 Chapter 4 Removal and replacement procedures

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements

39

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or
nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static­safe materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

40 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements

41

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 77 screws that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.

Service label

When ordering parts or requesting information, provide the computer serial number and model number
provided on the service label, which is found on the bottom of the computer.

Item Component Description

(1) Product name This is the product name affixed to the front

of the computer.

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

each product.

(3) Part number/Product number (p/n) This number provides specific information about the

product’s hardware components. The part number helps
a service technician determine what components
and parts are needed.

(4) Warranty period This number describes the duration of the warranty

period for the computer.

(5) Model description (select models only) This is the alphanumeric identifier used to locate

documents, drivers, and support for the computer.

42 Chapter 4 Removal and replacement procedures

Base enclosure

Description Spare part number

In ruby red finish for use only on computer models equipped with an AMD processor 689855-001

In midnight black finish for use only on computer models equipped with an Intel processor and a
full high-definition display assembly

712249-001

In ruby red finish for use only on computer models equipped with an Intel processor and a full
high-definition display assembly

712248-001

In midnight black finish for use only on computer models equipped with an Intel processor and a
high-definition display assembly

690197-001

In ruby red finish for use only on computer models equipped with an Intel processor and a high­definition display assembly

686096-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the base enclosure:

1. Turn the computer face down, and then remove the 12 Phillips PM 7.5 millimeter long screws.

Component replacement procedures

43

2.

Remove the bottom enclosure.

NOTE: To remove the bottom enclosure, use a thin, non-conductive tool such as the HP Tool

Shroud separator, available on the HP website.

Battery

Description Spare part number

4-cell, 60WHr 4.1AH Li-ion battery 681951-001

Before removing the battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4.

Remove the base enclosure (see

Base enclosure on page 43).

Remove the battery:

1.

Turn the computer right-side up, with the front toward you.

44 Chapter 4 Removal and replacement procedures

2.

Disconnect the battery cable.

3.

Move the battery cable to the side (1), and then remove the 6 Phillips PM 2.5×4.2 screws (2) that
secure the battery to the computer.

4. Remove the battery from the computer (3).

Component replacement procedures

45

Reverse this procedure to install the battery.

Hard drive

Description Spare part number

500 GB, 5400 rpm 683802-005

320 GB, 7200 rpm 634862-005

320 GB, 5400 rpm 645193-005

128 GB mSATA solid-state drive 687101-001

32 GB mSATA solid-state drive 687100-001

Before removing the hard drive or SSD, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

Base enclosure on page 43).

5. Disconnect the battery cable (see

Battery on page 44).

Remove the hard drive:

1. Disconnect the hard drive cable from the system board (1), and then remove the 4 screws (2)

securing the hard drive to the top cover.

46 Chapter 4 Removal and replacement procedures

2.

Remove the hard drive (3).

3. Remove the hard drive connector cable (1). Remove the 4 screws (2) securing the hard drive

bracket to the hard drive, and then remove the hard drive bracket (3).

4. Remove the hard drive (3).

Remove the mSATA solid-state drive:

Component replacement procedures

47

▲

Remove the screw (1), and then remove the mSATA solid-state drive (2).

Reverse these procedures to reassemble and install the hard drive.

48 Chapter 4 Removal and replacement procedures

RTC battery

Description Spare part number

RTC battery 686922-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

Base enclosure on page 43).

5. Disconnect the battery cable (see

Battery on page 44).

Remove the RTC battery:

1. Use a thin, non-conductive tool to remove the RTC battery from the socket on the system board.

NOTE: Use a thin, non-conductive tool to remove the RTC battery from the socket on the system

board.

Component replacement procedures

49

2.

Hold down the media card reader board (2), and remove the RTC battery (3). (The RTC battery is
also attached to the system board by foam material rather than double-sided adhesive.)

Reverse this procedure to install the RTC battery on computer models. When installing the RTC battery,
make sure the “+” sign faces up.

50 Chapter 4 Removal and replacement procedures

TouchPad module

Description Spare part number

In midnight black finish for use on all computer models (includes bracket and cable) 688001-001

In natural silver finish for use only on computer models equipped with an Intel processor (includes
bracket and cable)

691643-001

Before removing the TouchPad button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

Base enclosure on page 43).

Remove the TouchPad button board and cable:

1. Turn the top cover upside down, with the back edge toward you.

2.

Disconnect the cable (1) that secures the TouchPad cable to the system board.

3.

Remove the 4 Phillips PM 2.5×3.0 black screws (2) that secure the TouchPad button board to the
top cover.

4. Remove the 2 Phillips PM 2.5x3.0 silver screws, and then remove the TouchPad bracket (3).

Component replacement procedures

51

5.

Lift up on the rear edge, slide backwards, and then remove the TouchPad button board
and cable (4).

Reverse this procedure to install the TouchPad button board and cable.

52 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part number

Intel Centrino Wireless-N 1030 + Bluetooth Combo Adapter 670290-005

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-005

Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-005

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 690019-001

Intel Centrino Wireless-N 1030 + Bluetooth Combo Adapter 690020-001

Intel Centrino Wireless-N 1030 + Bluetooth Combo Adapter 690020-005

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless devices
in your country or region. If you replace the module and then receive a warning message, remove the
module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

Base enclosure on page 43).

5. Disconnect the battery cable (see

Battery on page 44).

Remove the WLAN module:

1.

Disconnect the #1 and #2 WLAN antenna cables from the WLAN module (1).

NOTE: The #1 WLAN antenna cable is connected to the WLAN module #1 main terminal. The

#2 WLAN antenna cable is connected to the WLAN module #2 auxiliary terminal.

2. Remove the Phillips PM 2.0×2.5 screw (2) that secures the WLAN module to the system board.

(The WLAN module tilts up.)

Component replacement procedures

53

3.

Remove the WLAN module by pulling the module away from the slot at an angle (3).

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective

sleeves must be installed on the antenna connectors.

Memory module

Description Spare part number

4-GB memory module (PC3, 12800, 1600-MHz) 641369-005

2-GB memory module (PC3, 12800, 1600-MHz) 652972-005

8-GB memory module (PC3, 12800, 1600-MHz) 670034-005

Before removing a memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

Base enclosure on page 43).

5. Remove the keyboard (see

Keyboard on page 72).

54 Chapter 4 Removal and replacement procedures

6.

Remove the top cover (see

Top cover on page 76).

7. Disconnect the battery cable (see

Battery on page 44).

Remove the memory module:

1. Spread the retaining tabs (1) on each side of the memory module slot to release the

memory module. (The memory module tilts up.)

CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch

the components on the memory module.

2. Slide the memory module forward (2).

3.

Remove the memory module (3).

Reverse this procedure to install a memory module.

Component replacement procedures

55

Fan

Description Spare part number

Fan 686580-001

Before removing the fan:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

Base enclosure on page 43).

5. Disconnect the battery cable (see

Battery on page 44).

Remove the fan:

1. Disconnect the fan cable (1).

2. Remove the 2 Phillips PM screws (2) securing the fan to the unit, and then lift the fan upwards (3).

3.

Remove the piece of tape on the underside of the heat sink that secures the fan to the unit (4).

56 Chapter 4 Removal and replacement procedures

System board

NOTE: The system board spare part kit includes replacement thermal material.

Description Spare part number

For use only on computer models equipped with an AMD A10-4655M processor (2.00-GHz, SC
turbo up to 2.80-GHz; 4.00-MB L2 cache, 1333-MHz FSB, DDR3, quad core, 25 W) and the
Windows 8 Professional operating system

708978-601

For use only on computer models equipped with an AMD A10-4655M processor (2.00-GHz, SC
turbo up to 2.80-GHz; 4.00-MB L2 cache, 1333-MHz FSB, DDR3, quad core, 25 W) and the
Windows 8 Standard operating system

708978-501

For use only on computer models equipped with an AMD A8-4555M 2.10-GHz (SC turbo up to

2.60-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the Windows 8
Professional operating system

694437-601

For use only on computer models equipped with an AMD A8-4555M 2.10-GHz (SC turbo up to

2.60-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the Windows 8
Standard operating system

694437-501

For use only on computer models equipped with an AMD A6-4455M processor (2.10-GHz, SC
turbo up to 2.60-GHz; 1.00-MB L2 cache, 1333-MHz FSB, DDR3, dual core, 17 W) and the
Windows 8 Professional operating system

708977-601

For use only on computer models equipped with an AMD A6-4455M processor (2.10-GHz, SC
turbo up to 2.60-GHz; 1.00-MB L2 cache, 1333-MHz FSB, DDR3, dual core, 17 W) and the
Windows 8 Standard operating system

708977-501

For use only on computer models equipped with an AMD A4-4355M 1.70-GHz (SC turbo up to

2.30-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the Windows 8
Professional operating system

694436-601

For use only on computer models equipped with an AMD A4-4355M 1.70-GHz (SC turbo up to

2.30-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the Windows 8
Standard operating system

694436-501

For use only on computer models equipped with an Intel Dual Core i7-3537U 2.00-GHz (SC
turbo up to 3.10-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 8750M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional
operating system

713698-601

For use only on computer models equipped with an Intel Dual Core i7-3537U 2.00-GHz (SC
turbo up to 3.10-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 8750M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard
operating system

713698-501

For use only on computer models equipped with an Intel Dual Core i7-3517U 1.90-GHz (SC
turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 8750M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional
operating system

713691-601

For use only on computer models equipped with an Intel Dual Core i7-3517U 1.90-GHz (SC
turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 8750M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard
operating system

713691-501

Component replacement procedures

57

Description Spare part number

For use only on computer models equipped with an Intel Dual Core i7-3517U 1.90-GHz (SC
turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 7670M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional
operating system

708976-601

For use only on computer models equipped with an Intel Dual Core i7-3517U 1.90-GHz (SC
turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 7670M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard
operating system

708976-501

For use only on computer models equipped with an Intel Dual Core i5-3337U 1.80-GHz (SC
turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system

719595-601

For use only on computer models equipped with an Intel Dual Core i5-3337U 1.80-GHz (SC
turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system

719595-501

For use only on computer models equipped with an Intel Dual Core i5-3337U 1.80-GHz (SC
turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with UMA memory, and the Windows 8 Professional operating system

719593-601

For use only on computer models equipped with an Intel Dual Core i5-3337U 1.80-GHz (SC
turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with UMA memory, and the Windows 8 Standard operating system

719593-501

For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC
turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional
operating system

713692-601

For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC
turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard
operating system

713692-501

For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC
turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional
operating system

708972-601

For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC
turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M
chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard
operating system

708972-501

For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC
turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with UMA memory, and the Windows 8 Professional operating system

713702-601

For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC
turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with UMA memory, and the Windows 8 Professional operating system

708971-601

For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC
turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with UMA memory, and the Windows 8 Standard operating system

713702-501

58 Chapter 4 Removal and replacement procedures

Description Spare part number

For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC
turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics
subsystem with UMA memory, and the Windows 8 Standard operating system

708971-501

For use only on computer models equipped with an Intel Dual Core i3-3227U 1.90-GHz
processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with 2-GB
of discrete memory, and the Windows 8 Professional operating system

719596-601

For use only on computer models equipped with an Intel Dual Core i3-3227U 1.90-GHz
processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with 2-GB
of discrete memory, and the Windows 8 Standard operating system

719596-501

For use only on computer models equipped with an Intel Dual Core i3-3227U 1.90-GHz
processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory,
and the Windows 8 Professional operating system

719594-601

For use only on computer models equipped with an Intel Dual Core i3-3227U 1.90-GHz
processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory,
and the Windows 8 Standard operating system

719594-501

For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz
processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics subsystem
with 2-GB of discrete memory, and the Windows 8 Professional operating system

713693-601

For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz
processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics subsystem
with 2-GB of discrete memory, and the Windows 8 Standard operating system

713693-501

For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz
processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics subsystem
with 2-GB of discrete memory, and the Windows 8 Professional operating system

708975-601

For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz
processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics subsystem
with 2-GB of discrete memory, and the Windows 8 Standard operating system

708975-501

For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz
processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory,
and the Windows 8 Professional operating system

713701-601

For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz
processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory,
and the Windows 8 Professional operating system

708970-601

For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz
processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory,
and the Windows 8 Standard operating system

713701-501

For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz
processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory,
and the Windows 8 Standard operating system

708970-501

For use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz
processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics subsystem
with 2-GB of discrete memory, and the Windows 8 Professional operating system

713694-601

For use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz
processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics subsystem
with 2-GB of discrete memory, and the Windows 8 Standard operating system

713694-501

Component replacement procedures

59

Description Spare part number

For use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz
processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics subsystem
with 2-GB of discrete memory, and the Windows 8 Professional operating system

708974-601

For use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz
processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics subsystem
with 2-GB of discrete memory, and the Windows 8 Standard operating system

708974-501

For use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz
processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory,
and the Windows 8 Professional operating system

713703-601

For use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz
processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory,
and the Windows 8 Professional operating system

708973-601

For use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz
processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory,
and the Windows 8 Standard operating system

713703-501

For use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz
processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory,
and the Windows 8 Standard operating system

708973-501

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

Base enclosure on page 43).

5. Remove the battery (see

Battery on page 44).

6. Remove the WLAN module (see

WLAN module on page 53).

7. Remove the hard drive (see

Hard drive on page 46).

8. Remove the speaker (see

Speakers on page 69).

9.

Remove the power connector and cable (see

Power connector cable on page 67).

10. Remove the USB/Audio and cable (see USB/Audio).

When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:

●

RTC battery (see

RTC battery on page 49)

●

Memory module (see

Memory module on page 54)

●

Power connector cable (see

Power connector cable on page 67)

60 Chapter 4 Removal and replacement procedures

●

Fan (see

Fan-Heat sink on page 62)

●

Heat sink (see

Fan-Heat sink on page 62)

●

WLAN module see (

WLAN module on page 53).

●

Hard drive (see

Hard drive on page 46).

●

USB/Audio (see USB/Audio)

Remove the system board:

1. Remove the following cables:

●

Power connector cable (1)

●

Speaker cable (2)

●

Subwoofer cable (3)

●

USB/Audio board cable (4)

●

Keyboard cable (5)

●

Keyboard light cable (6)

●

TouchPad board cable (7)

●

Wireless cable (8)

●

Display panel cable (9)

●

Power button board cable (10)

2. Remove the 4 Phillips PM 2.5x3 screws (1) until the system board rests at an angle.

Component replacement procedures

61

3.

Remove the system board (2) by sliding it up and to the right at an angle.

Reverse this procedure to install the system board.

Fan-Heat sink

Description Spare part number

For use only on computer models equipped with a 25-W AMD processor 691657-001

For use only on computer models equipped with a 17-W AMD processor 691656-001

For use only on computer models equipped with an Intel processor and a graphics subsystem with
discrete memory

686579-001

For use only on computer models equipped with an Intel processor and a graphics subsystem with
UMA memory

686578-001

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side

of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a
temperature sensor and is designed to turn on automatically when high temperature conditions exist.
These conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.

62 Chapter 4 Removal and replacement procedures

Before removing the fan, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

Base enclosure on page 43).

5. Disconnect the battery cable (see

Battery on page 44),

Remove the fan:

1.

Turn the computer, with the front toward you.

2. Disconnect the fan cable (1) from the system board.

3. Remove the 4 Phillips PM 2.0×3.0 screws securing the heat sink (2), and the 2 Phillips PM

2.0×3.0 screws securing the fan (3).

4. Remove the fan/heat sink (4).

Reverse this procedure to install the fan/heat sink..

Component replacement procedures

63

Media card reader assembly (smart card reader)

Description Spare part number

Media card reader assembly (smart card reader) 688004-001

Before removing the media reader assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

Base enclosure on page 43).

5. Disconnect the battery cable (see

Battery on page 44).

Remove the media card reader assembly:

1. Remove the 2 screws (1), and then lift the media card reader assembly (2).

2. Disconnect the cable (3), and then remove the media card reader (4).

64 Chapter 4 Removal and replacement procedures

Subwoofer

Description Spare part number

Subwoofer 686599-001

Before removing the USB/Audio board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

Base enclosure on page 43).

5. Disconnect the battery cable (see

Battery on page 44).

Remove the subwoofer:

1. Disconnect the subwoofer cable (1).

2. Remove the 2 broadhead screws (2).

3.

Remove the subwoofer (3).

Component replacement procedures

65

USB/Audio board

Description Spare part number

USB/Audio board 686597-001

Before removing the USB/Audio board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

Base enclosure on page 43).

5. Disconnect the battery cable (see

Battery on page 44).

6. Remove the subwoofer (see

Subwoofer on page 65).

Remove the USB/Audio board:

1. Disconnect the USB/Audio board cable from the system board (1)

2. Disconnect the Phillips PM 2.0x2.0 screw securing the USB/Audio board (2).

3. Remove the USB/Audio board (3).

66 Chapter 4 Removal and replacement procedures

Power connector cable

Description Spare part number

Power connector cable (includes bracket) 686593-001

Before removing the power connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

Base enclosure on page 43).

5. Disconnect the battery cable (see

Battery on page 44).

6. Remove the subwoofer (see

Subwoofer on page 65).

7. Remove the USB/Audio board (see

USB/Audio board on page 66).

Remove the power connector cable:

1. Turn the computer, with the right side toward you.

2. Disconnect the power connector cable (1) from the system board.

3. Remove the double-sided tape (2) from the power connector.

Component replacement procedures

67

4.

Remove the power connector cable (3).

Reverse this procedure to install the power connector cable and bracket.

68 Chapter 4 Removal and replacement procedures

Speakers

Description Spare part number

Speaker Kit (includes left and right speakers and cable) 686598-001

Before removing the speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

Base enclosure on page 43).

5. Disconnect the battery cable (see

Battery on page 44).

Remove the speakers:

1. Turn the computer, with the front edge toward you.

2. Release the 2 Phillips PM 2.0×3.0 screws securing each speaker. (1)

3. Remove the speakers and cables (2).

Reverse this procedure to install the speakers.

Component replacement procedures

69

Power button board

Description Spare part number

Power button board 688003-001

Before removing the Power button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

Base enclosure on page 43).

5. Disconnect the battery cable (see

Battery on page 44).

Remove the Power button board and cable:

1. Turn the top cover upside down, with the back edge toward you.

2. Remove the 2 Phillips PM2.0×3.0 screws securing the power button board to the top cover (1).

70 Chapter 4 Removal and replacement procedures

3.

Remove the Power button board (2).

NOTE: The Power button board's cable is attached to the board.

Component replacement procedures

71

Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.

For use in country or region Spare part number For use in country or region Spare part number

Keyboard with backlight in midnight black finish for use only
on computer models equipped with the Windows 8
operating system (includes backlight cable):

For use on all computer models
in Russia

698680-251

For use only on computer models
equipped with an Intel processor
in Belgium

698680-A41 For use only on computer models

equipped with an Intel processor
in Saudi Arabia

698680-171

For use on all computer models
in Canada

698680-DB1 For use only on computer models

equipped with an Intel processor
in Spain

698680-071

For use on all computer models
in Denmark, Finland, and Norway

698680-DH1 For use only on computer models

equipped with an Intel processor
in Switzerland

698680-BG1

For use only on computer models
equipped with an Intel processor
in Greece

698680-151 For use only on computer models

equipped with an Intel processor
in Turkey

698680-141

For use only on computer models
equipped with an Intel processor
in the Netherlands

698680-B31 For use on all computer models

in the United States

698680-001

Keyboard with backlight in midnight black and natural silver
finish for use only on computer models equipped with the
Windows 8 operating system (includes backlight cable:

For use only on computer models
equipped with an Intel processor
in Russia

698682-251

For use only on computer models
equipped with an Intel processor
in Belgium

698682-A41 For use only on computer models

equipped with an Intel processor
in Saudi Arabia

698682-171

For use on all computer models
in Canada

698682-DB1 For use only on computer models

equipped with an Intel processor
in Spain

698682-071

For use only on computer models
equipped with an Intel processor
in Denmark, Finland, and Norway

698682-DH1 For use only on computer models

equipped with an Intel processor
in Switzerland

698682-BG1

For use only on computer models
equipped with an Intel processor
in Greece

698682-151 For use only on computer models

equipped with an Intel processor
in Turkey

698682-141

For use only on computer models
equipped with an Intel processor
in Israel

698682-B31 For use only on computer models

equipped with an Intel processor
in the United States

698682-001

Keyboard without backlight in midnight black finish for use only on computer models equipped with the Windows 8

operating system:

For use only on computer models
equipped with an Intel processor
in the Czech Republic
and Slovakia

698679-FL1 For use only on computer models

equipped with an Intel processor
in Portugal

698679-131

72 Chapter 4 Removal and replacement procedures

For use in country or region Spare part number For use in country or region Spare part number

For use on all computer models
in France

698679-051 For use only on computer models

equipped with an Intel processor
in Romania

698679-271

For use only on computer models
equipped with an Intel processor
in Germany

698679-041 For use only on computer models

equipped with an Intel processor
in Slovenia

698679-BA1

For use only on computer models
equipped with an Intel processor
in India

698679-D61 For use only on computer models

equipped with an Intel processor
in Taiwan

698679-AD1

For use only on computer models
equipped with an Intel processor
in Israel

698679-BB1 For use only on computer models

equipped with an Intel processor
in South Korea

698679-AB1

For use only on computer models
equipped with an Intel processor
in Italy

698679-061 For use only on computer models

equipped with an Intel processor
in Thailand

698679-281

For use only on computer models
equipped with an Intel processor
in Japan

698679-291 For use on all computer models

in the United Kingdom
and Singapore

698679-031

For use only on computer models
equipped with an Intel processor
in the Netherlands

698679-B31 For use on all computer models

in the United States

698679-001

Keyboard in without backlight midnight black and natural
silver finish for use only on computer models equipped with
the Windows 8 operating system:

For use only on computer models
equipped with an Intel processor
in Portugal

698681-131

For use only on computer models
equipped with an Intel processor
in the Czech Republic
and Slovakia

698681-FL1 For use only on computer models

equipped with an Intel processor
in Romania

698681-271

For use only on computer models
equipped with an Intel processor
in France

698681-051 For use only on computer models

equipped with an Intel processor
in Slovenia

698681-BA1

For use only on computer models
equipped with an Intel processor
in Germany

698681-041 For use only on computer models

equipped with an Intel processor
in Taiwan

698681-AD1

For use only on computer models
equipped with an Intel processor
in India

698681-D61 For use only on computer models

equipped with an Intel processor
in South Korea

698681-AB1

For use only on computer models
equipped with an Intel processor
in Israel

698681-BB1 For use only on computer models

equipped with an Intel processor
in Thailand

698681-281

Component replacement procedures

73

For use in country or region Spare part number For use in country or region Spare part number

For use only on computer models
equipped with an Intel processor
in Italy

698681-061 For use only on computer models

equipped with an Intel processor
in the United Kingdom
and Singapore

698681-031

For use only on computer models
equipped with an Intel processor
in Japan

698681-291 For use only on computer models

equipped with an Intel processor
in the United States

698681-001

Before removing the keyboard, follow these steps:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

Base enclosure on page 43).

Remove the keyboard:

1. Turn the computer right-side up with the front facing you.

2. Remove the 16 Phillips PM 2x3 screws.

74 Chapter 4 Removal and replacement procedures

3.

Remove the single screw (1), and then release the keyboard and keyboard bracket from the top
cover (2).

4. Remove the 1 Phillips PM 2.5x3 screw securing the keyboard to the bracket (1), disconnect the

keyboard cable (2) (pushing it through the bracket), and then remove the keyboard from the
bracket (3).

Reverse this procedure to install the keyboard.

Component replacement procedures

75

Top cover

Description Spare part number

In midnight black finish for use on all computer models (includes power button board and cable
and TouchPad and TouchPad cable)

686097-001

In natural silver finish for use only on computer models equipped with an Intel processor (includes
power button board and cable and TouchPad and TouchPad cable)

690198-001

Before removing the top cover, follow these steps:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

Base enclosure on page 43).

5. Disconnect the battery cable (see

Battery on page 44).

Remove the top cover:

1. Turn the computer right-side up, with the front toward you.

2.

Open the computer.

3. Remove the 3 screws from each hinge on the top cover (1), and then remove the top cover (2).

Reverse this procedure to install the top cover.

76 Chapter 4 Removal and replacement procedures

5 Setup Utility (BIOS) and System

Diagnostics

Windows 8

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility
(BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the
amount of system and extended memory.

Starting Setup Utility (BIOS)

To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.

Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.

NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the

computer from operating properly.

Updating the BIOS

Updated versions of the BIOS may be available on the HP website.

Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.

Windows 8

77

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed
on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn
+esc (if you are already in Windows) or by using Setup Utility (BIOS).

1. Start Setup Utility (BIOS).

2. Use the arrow keys to select Main.

3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select

Exit Discarding Changes, and then press enter.

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the AC
adapter. Do not download or install a BIOS update while the computer is running on battery power,
docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. From the Start screen, select the HP Support Assistant app.

2. Click Updates and tune-ups, and then click Check for HP updates now.

3. Follow the on-screen instructions.

4. At the download area, follow these steps:

a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on

your computer. If the update is more recent than your BIOS, make a note of the date, name,
or other identifier. You may need this information to locate the update later, after it has been
downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update is
downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:

1.

From the Start screen, type e, and then select File Explorer.

2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).

78 Chapter 5 Setup Utility (BIOS) and System Diagnostics

3.

Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5. Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is
functioning properly.

To start System Diagnostics:

1. Turn on or restart the computer, quickly press esc, and then press f2.

2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostic test while it is running, press esc. If you need to restart unit

while it is running, press ctrl+alt+delete to restart.

Windows 8

79

Ubuntu

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility
includes settings for the types of peripherals installed, the startup sequence of the computer, and the
amount of system and extended memory.

NOTE: Use extreme care when making changes in Setup Utility. Errors can prevent the computer from

operating properly.

Starting Setup Utility

▲

Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is
displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,
press f10.

Using Setup Utility

Changing the language of Setup Utility

1. Start Setup Utility.

2. Use the arrow keys to select System Configuration > Language, and then press enter.

3.

Use the arrow keys to select a language, and then press enter.

4. When a confirmation prompt with your language selected is displayed, press enter.

5.

To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.

Your change takes effect immediately.

Navigating and selecting in Setup Utility

Setup Utility does not support the TouchPad. Navigation and selection are by keystroke.

●

To choose a menu or a menu item, use the arrow keys.

●

To choose an item in a list or to toggle a field—for example an Enable/Disable field—use either
the arrow keys or f5 and f6.

●

To select an item, press enter.

●

To close a text box or return to the menu display, press esc.

●

To display additional navigation and selection information while Setup Utility is open, press f1.

80 Chapter 5 Setup Utility (BIOS) and System Diagnostics

Displaying system information

1.

Start Setup Utility.

2. Select the Main menu. System information such as the system time and date, and identification

information about the computer is displayed.

3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter.

Restoring factory default settings in Setup Utility

1. Start Setup Utility.

2.

Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.

3. When the Setup Confirmation is displayed, press enter.

4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

The Setup Utility factory settings take effect when the computer restarts.

NOTE: Your password, security, and language settings are not changed when you restore the

factory settings.

Exiting Setup Utility

●

To exit Setup Utility and save your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.

●

To exit Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.

Updating the BIOS

Updated versions of the BIOS may be available on the HP website.

Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.

Ubuntu

81

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed
on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by using
Setup Utility.

1. Start Setup Utility.

2. If the system information is not displayed, use the arrow keys to select the Main menu.

BIOS and other system information is displayed.

3. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then

press enter.

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the AC
adapter. Do not download or install a BIOS update while the computer is running on battery power, or
connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Suspend or Hibernation. Do not insert, remove, connect, or
disconnect any device, cable, or cord.

Do not shut down the computer or initiate Suspend or Hibernation. Do not insert, remove, connect, or
disconnect any device, cable, or cord.

1. Access the page on the HP website that provides software for your computer.

2.

Follow the on-screen instructions to identify your computer and access the BIOS update you want
to download.

3. At the download area, follow these steps:

a.

Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update is
downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after
the download is complete.

82 Chapter 5 Setup Utility (BIOS) and System Diagnostics

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is
functioning properly.

To start System Diagnostics:

1.

Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is
displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,
press f2.

2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostics test while it is running, press esc.

Ubuntu

83

6 Specifications

Computer specifications

Metric U.S.

Dimensions

Width 29.16 cm 11.48 in

Depth 2.15 cm 8.46 in

Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in

Weight

With 6-cell battery 1.60 kg 3.53 lb

With 3-cell battery 1.46 kg 3.22 lb

Input power

Operating voltage and current 19.5V dc @ 3.33 A - 65 W

Temperature

Operating 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity (noncondensing)

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this

range of temperatures.

84 Chapter 6 Specifications

15.6-inch display specifications

Metric U.S.

Dimensions

Height 16.50 cm 6.50 in

Width 25.34 cm 11.60 in

Diagonal 33.66 cm 13.30 in

Number of colors 262,144

Contrast ratio 200:1 (typical)

Brightness 200 nits (typical)

Pixel resolution

Pitch 0.197 mm × 0.197 mm

Format 1366 × 768

Configuration RGB vertical stripe

Backlight LED

Character display 80 × 25

Total power consumption 2.0 W

Viewing angle ±65° horizontal, ±50° vertical (typical)

15.6-inch display specifications

85

7 Backing up, restoring, and

recovering

Windows 8

Your computer includes tools provided by HP and the operating system to help you safeguard your
information and retrieve it if you ever need to. These tools will help you return your computer to a
proper working state or even back to the original factory state, all with simple steps.

This chapter provides information about the following processes:

●

Creating recovery media and backups

●

Restoring and recovering your system

NOTE: This guide describes an overview of backing up, restoring and recovering options. For more

details about the tools provided, see Help and Support. From the Start screen, type h, and then select

Help and Support.

Creating recovery media and backups

Recovery after a system failure is only as good as your most recent backup.

1. After you successfully set up the computer, create HP Recovery media. This step creates a backup

of the HP Recovery partition on the computer. The backup can be used to reinstall the original
operating system in cases where the hard drive is corrupted or has been replaced.

HP Recovery media you create will provide the following recovery options:

●

System Recovery—Reinstalls the original operating system and the programs that were
installed at the factory.

●

Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers
and software, but not other software applications.

●

Factory Reset—Restores the computer to the state its original factory state by deleting all
information from the hard drive and re-creating the partitions. Then it reinstalls the operating
system and the software that was installed at the factory.

86 Chapter 7 Backing up, restoring, and recovering

See the “Creating HP Recovery media” section.

2. As you add hardware and software programs, create system restore points. A system restore point

is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time.
A system restore point contains information that Windows uses, such as registry settings. Windows
creates a system restore point for you automatically during a Windows update and during other
system maintenance (such as a software update, security scanning, or system diagnostics). You
can also manually create a system restore point at any time. For more information and steps for
creating specific system restore points, see Windows Help and Support. From the Start screen,
type h, and then select Help and Support.

3. As you add photos, video, music, and other personal files, create a backup of your personal

information. Windows File History can be set to regularly and automatically back up files from
libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive and
they can no longer be restored from the Recycle Bin, or if files become corrupted, you can restore
the files that you backed up using File History. Restoring files is also useful if you ever choose to
reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager.

NOTE: File History is not enabled by default, so you must turn it on.

For more information and steps for enabling Windows File History, see Windows Help and
Support. From the Start screen, type h, and then select Help and Support.

Creating HP Recovery media

HP Recovery Manager is a software program that offers a way to create recovery media after you
successfully set up the computer. HP Recovery media can be used to perform system recovery if the
hard drive becomes corrupted. System recovery reinstalls the original operating system and the
software programs installed at the factory, and then configures the settings for the programs. HP
Recovery media can also be used to customize the system or aid in the replacement of a hard drive.

●

Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and
keep them in a safe place.

●

HP Recovery Manager examines the computer and determines the required storage capacity for
the blank USB flash drive or the number of blank DVD discs that will be required.

●

To create recovery discs, your computer must have an optical drive with DVD writer capability,
and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, DVD+R DL discs. Do not use
rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray)
discs; they are not compatible with HP Recovery Manager software. Or instead you can use a
high-quality blank USB flash drive.

●

If your computer does not include an integrated optical drive with DVD writer capability, but you
would like to create DVD recovery media, you can use an external optical drive (purchased
separately) to create recovery discs, or you can obtain recovery discs for your computer from the
HP website. For U.S. support, go to

http://www.hp.com/go/contactHP. For worldwide support,

go to

http://welcome.hp.com/country/us/en/wwcontact_us.html. If you use an external optical

drive, it must be connected directly to a USB port on the computer; the drive cannot be connected
to a USB port on an external device, such as a USB hub.

●

Be sure that the computer is connected to AC power before you begin creating the
recovery media.

Windows 8

87

●

The creation process can take up to an hour or more. Do not interrupt the creation process.

●

If necessary, you can exit the program before you have finished creating all of the recovery DVDs.
HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery
Manager, you will be prompted to continue, and the remaining discs will be burned.

To create HP Recovery media:

1. From the Start screen, type recovery, and then select HP Recovery Manager.

2.

Select Recovery Media Creation, and follow the on-screen instructions to continue.

If you ever need to recover the system, see the “Recovering using HP Recovery Manager” section.

Restore and recovery

There are several options for recovering your system. Choose the method that best matches your
situation and level of expertise:

●

If you need to restore your personal files and data, you can use Windows File History to restore
your information from the backups you created.

For more information and steps for using File History, see Windows Help and Support. From the
Start screen, type h, and then select Help and Support.

●

If you need to correct a problem with a preinstalled application or driver, use the Drivers and
Applications Reinstall option of HP Recovery Manager to reinstall the individual application
or driver.

From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers
and Applications Reinstall, and follow the on-screen instructions.

●

If you want to restore the system to a previous state without losing any personal information,
Windows System Restore is an option. System Restore allows you to restore without the
requirements of Windows Refresh or a reinstallation. Windows creates system restore points
automatically during a Windows update and other system maintenance events. Even if you did not
manually create a restore point, you can choose to restore to a previous point,
automatically created.

For more information and steps for using Windows System Restore, see Windows Help and
Support. From the Start screen, type h, and then select Help and Support.

●

If you want a quick and easy way to recover the system without losing your personal information,
settings, or apps that came preinstalled on your computer or were purchased from the Windows
Store, consider using Windows Refresh. This option does not require backing up data to another
drive. For more information, see the “Using Windows Refresh for quick and easy
recovery” section.

●

If you want to reset your computer to its original state, Windows provides an easy way to remove
all personal data, apps, and settings, and reinstall Windows. For more information, see the
“Remove everything and reinstall Windows” section.

●

If you want to reset your computer using a minimized image, you can choose the HP Minimized
Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media.

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Minimized Image Recovery installs only drivers and hardware-enabling applications. Other
applications included in the image continue to be available for installation through the Drivers and
Applications Reinstall option in HP Recovery Manager. For more information, see the “Recovering
using HP Recovery Manager” section.

●

If you want to recover the computer's original factory partitioning and content, you can choose the
System Recovery option from the HP Recovery media. For more information, see the “Recovering
using HP Recovery Manager” section.

●

If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to
restore the factory image to the replacement drive. For more information, see the “Recovering
using HP Recovery Manager” section.

●

If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager
offers the Remove Recovery Partition option. For more information, see the “Removing the HP
Recovery partition” section.

Using Windows Refresh for quick and easy recovery

When your computer is not working properly and you need to regain system stability, the Windows
Refresh option allows you to start fresh and keep what is important to you.

IMPORTANT: Refresh removes any traditional applications that were not originally installed on the

system at the factory.

NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a

quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling
traditional applications. From the Start screen, type h, and then select Help and Support.

NOTE: You may be prompted for your permission or password when using Refresh. See Windows

Help and Support for more information. From the Start screen, type h, and then select
Help and Support.

To start Refresh:

1. From the Start screen, point to the far-right upper or lower corner of the screen to display

the charms.

2. Click Settings.

3. Click Change PC settings in the bottom-right corner of the screen, and then select General

from the PC settings screen.

4.

Under Refresh your PC without affecting your files, select Get started, and follow the
on-screen instructions.

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Remove everything and reinstall Windows

Sometimes you want to perform detailed reformatting of your computer, or you want to remove
personal information before you give away or recycle your computer. The process described in this
section provides a speedy, simple way to return the computer to its original state. This option removes
all personal data, apps, and settings from your computer, and reinstalls Windows.

IMPORTANT: This option does not provide backups of your information. Before using this option,

back up any personal information you wish to retain.

You can initiate this option by using the f11 key or on the Start screen.

To use the f11 key:

1. Press f11 while the computer boots.

– or –

Press and hold f11 as you press the power button.

2. Select Troubleshoot from the boot options menu.

3. Select Reset your PC, and follow the on-screen instructions.

To use the Start screen:

1.

From the Start screen, point to the far-right upper or lower corner of the screen to display
the charms.

2. Click Settings.

3. Click Change PC settings in the bottom-right corner of the screen, and then select General

from the PC settings screen.

4. Under Remove everything and reinstall Windows, select Get started, and follow the

on-screen instructions.

Recovering using HP Recovery Manager

HP Recovery Manager software allows you to recover the computer to its original factory state. Using
the HP Recovery media you created, you can choose from one of the following recovery options:

●

System Recovery—Reinstalls the original operating system, and then configures the settings for the
programs that were installed at the factory.

●

Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and
software, but not other software applications.

●

Factory Reset—Restores the computer to the state its original factory state by deleting all
information from the hard drive and re-creating the partitions. Then it reinstalls the operating
system and the software that was installed at the factory.

The HP Recovery partition (select models only) allows Minimized Image Recovery.

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What you need to know

●

HP Recovery Manager recovers only software that was installed at the factory. For software not
provided with this computer, you must either download the software from the manufacturer's
website or reinstall the software from the media provided by the manufacturer.

●

Recovery through HP Recovery Manager should be used as a final attempt to correct
computer issues.

●

HP Recovery media must be used if the computer hard drive fails.

●

To use the Factory Reset or System Recovery options, you must use HP Recovery media.

●

If the HP Recovery media do not work, you can obtain recovery media for your system from the HP
website. For U.S. support, go to

http://www.hp.com/go/contactHP. For worldwide support, go

to

http://welcome.hp.com/country/us/en/wwcontact_us.html.

IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data.

Before beginning recovery, back up any personal data you wish to retain.

Using the HP Recovery partition to recover a minimized image (select models only)

The HP Recovery partition (select models only) allows you to perform a minimized image recovery
without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be
used if the hard drive is still working.

To start HP Recovery Manager from the HP Recovery partition:

1. Press f11 while the computer boots.

– or –

Press and hold f11 as you press the power button.

2. Select Troubleshoot from the boot options menu.

3. Select HP Recovery Manager, and follow the on-screen instructions.

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Using HP Recovery media to recover

You can use HP Recovery media to recover the original system. This method can be used if your system
does not have an HP Recovery partition or if the hard drive is not working properly.

1. If possible, back up all personal files.

2.

Insert the first HP Recovery disc you created into the optical drive on your computer or into an
optional external optical drive, and then restart the computer.

– or –

Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then
restart the computer.

NOTE: If the computer does not automatically restart in HP Recovery Manager, change the

computer boot order. See the “Changing the computer boot order” section.

3. Follow the on-screen instructions.

Changing the computer boot order

If computer does not restart in HP Recovery Manager, you can change the computer boot order, which
is the order of devices listed in BIOS where the computer looks for startup information. You can change
the selection for an optical drive or a USB flash drive.

To change the boot order:

1. Insert the HP Recovery media you created.

2. Restart the computer.

3. Press and hold esc while the computer is restarting, and then press f9 for boot options.

4. Select the optical drive or USB flash drive you want to boot from.

5. Follow the on-screen instructions.

Removing the HP Recovery partition

HP Recovery Manager software allows you to remove the HP Recovery partition to free up
hard drive space.

IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh,

the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option
for minimized image recovery. Create HP Recovery media before removing the Recovery partition to
ensure you have recovery options; see the “Creating HP Recovery media “ section.

Follow these steps to remove the HP Recovery partition:

1.

From the Start screen, type recovery, and then select HP Recovery Manager.

2. Select Remove Recovery Partition, and follow the on-screen instructions to continue.

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