Microsoft® and Windows® are U.S.
registered trademarks of Microsoft
Corporation.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
This document contains proprietary
information that is protected by copyright.
No part of this document may be
photocopied, reproduced, or translated to
another language without the prior written
consent of Hewlett-Packard Company.
Hardware Reference Guide
HP EliteDesk 800 G1 Tower
HP EliteDesk 800 G1 Small Form Factor
HP EliteDesk 800 G1 Ultra-slim Desktop
First Edition (April 2013)
Document part number: 719014–001
About this book
This guide provides basic information for upgrading HP EliteDesk Business PCs.
WARNING!Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION:Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
NOTE:Text set off in this manner provides important supplemental information.
ENWWiii
iv About this bookENWW
Table of contents
1 Product features ............................................................................................................................................. 1
Standard configuration features ........................................................................................................... 1
Index ................................................................................................................................................................. 135
viiiENWW
1Product features
Standard configuration features
Features may vary depending on the model. For a complete listing of the hardware and software
installed in the computer, run the diagnostic utility (included on some computer models only).
NOTE:All three computer models can be used in a tower orientation or a desktop orientation.
Tower (TWR)
ENWWStandard configuration features1
Small Form Factor (SFF)
Ultra-slim Desktop (USDT)
2Chapter 1 Product featuresENWW
Tower (TWR) front panel components
Drive configuration may vary by model. Some models have a bezel blank covering one or more drive
bays.
15.25-inch Half-Height Drive Bay (behind bezel)6Hard Drive Activity Light
NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if
you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the
connector at any time by double-clicking the Audio Manager icon in the Windows taskbar.
NOTE: The Power On Light is normally white when the power is on. If it is flashing red, there is a problem with
the computer and it is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the
code.
ENWWTower (TWR) front panel components3
Small Form Factor (SFF) front panel components
Drive configuration may vary by model. Some models have a bezel blank covering one or more drive
bays.
4Microphone/Headphone Connector83.5-inch Media Card Reader (optional)
NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if
you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the
connector at any time by double-clicking the Audio Manager icon in the Windows taskbar.
NOTE: The Power On Light is normally white when the power is on. If it is flashing red, there is a problem with
the computer and it is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the
code.
4Chapter 1 Product featuresENWW
Ultra-slim Desktop (USDT) front panel components
Drive configuration may vary by model. Some models have a bezel blank covering the optical drive
bay.
4Microphone/Headphone Connector8SD Media Card Reader (optional)
NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if
you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the
connector at any time by double-clicking the Audio Manager icon in the Windows taskbar.
NOTE: The Power On Light is normally white when the power is on. If it is flashing red, there is a problem with
the computer and it is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the
code.
ENWWUltra-slim Desktop (USDT) front panel components5
Tower (TWR) rear panel components
1 Power Cord Connector7Line-Out Connector for powered audio
2
3
4
5
6
NOTE: An optional second serial port and an optional parallel port are available from HP.
When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use
the connector for a line-in device or a microphone. You can reconfigure the connector at any time by doubleclicking the Audio Manager icon in the Windows taskbar.
When a graphics card is installed in one of the system board slots, the video connectors on the graphics card and
the integrated graphics on the system board may be used at the same time. However, for such a configuration,
only the display connected to the discrete graphics card will display POST messages.
The system board graphics can be disabled by changing settings in Computer Setup.
NOTE: An optional second serial port and an optional parallel port are available from HP.
When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use
the connector for a line-in device or a microphone. You can reconfigure the connector at any time by doubleclicking the Audio Manager icon in the Windows taskbar.
When a graphics card is installed in one of the system board slots, the video connectors on the graphics card and
the integrated graphics on the system board may be used at the same time. However, for such a configuration,
only the display connected to the discrete graphics card will display POST messages.
The system board graphics can be disabled by changing settings in Computer Setup.
Line-In Audio Connector (blue)11Line-Out Connector for powered audio
devices (green)
ENWWSmall Form Factor (SFF) rear panel components7
Ultra-slim Desktop (USDT) rear panel components
1Line-Out Connector for powered audio
2
3
4
5
NOTE: When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you
want to use the connector for a line-in device or a microphone. You can reconfigure the connector at any time by
double-clicking the Audio Manager icon in the Windows taskbar.
If an MXM graphics card is installed, all of the video connectors may be used at the same time. However, for such
a configuration, only the display connected to the upper DisplayPort will display POST messages.
The system board graphics can be disabled by changing settings in Computer Setup.
devices (green)
USB 2.0 Ports (black)7Power Cord Connector
USB 3.0 Ports (blue)8Line-In Audio Connector (blue)
The media card reader is an optional device available on some models only. Refer to the following
illustration and table to identify the media card reader components.
No.SlotMedia
1SD/HC/XC/UHS-1/Plus
2Media Card Reader
Activity Light
3CompactFlash I/II
4MS PRO/MS PRO Duo
Secure Digital (SD)
●
CompactFlash Card
●
Type 1
Memory Stick (MS)
●
●Memory Stick Select
●Memory Stick PRO
(MS PRO)
Secure Digital High
●
Capacity (SDHC)
CompactFlash Card
●
Type 2
Memory Stick
●
MagicGate
●Memory Stick Duo
(MS Duo)
Memory Stick PRO
●
Duo (MS PRO Duo)
Secure Digital
●
Extended Capacity
Memory Card
(SDXC)
MicroDrive
●
Memory Stick
●
MagicGate Duo
●Memory Stick PRO-
HG Duo
ENWWMedia card reader components9
Keyboard
ComponentComponent
1Sleep6Mute volume
2Fast reverse7Decrease volume
3Play/pause8Increase volume
4Stop9Windows logo key
5Fast forward10Function
Using the Windows logo key
Use the Windows Logo key in combination with other keys to perform certain functions available in
the Windows operating system.
Windows Logo Key +Windows 7Windows 8
no other keyDisplays the Start menuDisplays the Start screen
c Opens charms
dDisplays the DesktopDisplays the Desktop
eLaunches My ComputerOpens Windows Explorer
fLaunches Find DocumentGoes to files in Search charm
a network domain, or allows you to switch
users if you are not connected to a network
domain
mMinimizes all open applicationsMinimizes all open applications
o Locks screen orientation
pChoose a presentation display modeOpens projection options
qGoes to Search charm
rLaunches the Run dialog boxLaunches the Run dialog box
tCycles through programs on the taskbarCycles through programs on the taskbar
uLaunches Ease of Access CenterLaunches Ease of Access Center
v Cycles through notifications
wGoes to Settings in Search charm
xOpens Windows Mobility Center if presentOpens Windows Mobility Center if present
zOpens applications bar
F1Launches Windows HelpLaunches Windows Help
TabCycles through programs on the Taskbar
using the Windows Flip 3-D
Locks the computer if you are connected to
a network domain, or allows you to switch
users if you are not connected to a network
domain
Cycles through metro application history
Ctrl + TabUse the arrow keys to cycle through
programs on the Taskbar by using Windows
Flip 3-D
SpacebarBrings all gadgets to the front and select
any number keyGoes to the application at the given position
up arrowMaximizes the windowMaximizes the desktop window
left arrowSnaps the window to the left side of the
right arrowSnaps the window to the right side of the
down arrowMinimizes the windowMinimizes the desktop window
Shift + left arrow or right
arrow
, (comma)Peeks at the desktop
. (period)Snap a metro application to the right
Shift + . (period)Snap a metro application to the left
Enter Launches Narrator
Windows Sidebar
on the taskbar
screen
screen
Moves a window from one monitor to
another
Use the arrow keys to cycle through metro
application history
Switches input language and keyboard
layout
Goes to the application at the given position
on the taskbar
Snaps the desktop window to the left side of
the screen
Snaps the desktop window to the right side
of the screen
Moves a window from one monitor to
another
Esc Exits Magnifier
+ (on numpad)Zooms inZooms in (Magnifier)
ENWWKeyboard11
Windows Logo Key +Windows 7Windows 8
- (on numpad)Zooms outZooms out (Magnifier)
HomeMinimizes non-active desktop windowsMinimizes non-active desktop windows
BreakDisplays System PropertiesDisplays System Properties
PgUpMoves Start screen to left monitor
PgDnMoves Start screen to right monitor
Serial number location
Each computer has a unique serial number and a product ID number that are located on the exterior
of the computer. Keep these numbers available for use when contacting customer service for
assistance.
Tower (TWR)
Small Form Factor (SFF)
12Chapter 1 Product featuresENWW
Ultra-slim Desktop (USDT)
ENWWSerial number location13
2Tower (TWR) hardware upgrades
Serviceability features
The computer includes features that make it easy to upgrade and service. No tools are needed for
most of the installation procedures described in this chapter.
Warnings and cautions
Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and
warnings in this guide.
WARNING!To reduce the risk of personal injury from electrical shock, hot surfaces, or fire:
Disconnect the power cord from the wall outlet and allow the internal system components to cool
before touching.
Do not plug telecommunications or telephone connectors into the network interface controller (NIC)
receptacles.
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation,
setup, posture, and health and work habits for computer users, and provides important electrical and
mechanical safety information. This guide is located on the Web at
WARNING!Energized and moving parts inside.
Disconnect power to the equipment before removing the enclosure.
Replace and secure the enclosure before re-energizing the equipment.
CAUTION:Static electricity can damage the electrical components of the computer or optional
equipment. Before beginning these procedures, ensure that you are discharged of static electricity by
briefly touching a grounded metal object. See
information.
When the computer is plugged into an AC power source, voltage is always applied to the system
board. You must disconnect the power cord from the power source before opening the computer to
prevent damage to internal components.
Electrostatic discharge on page 132 for more
http://www.hp.com/ergo.
14Chapter 2 Tower (TWR) hardware upgradesENWW
Removing the computer access panel
To access internal components, you must remove the access panel:
1.Remove/disengage any security devices that prohibit opening the computer.
2.Remove all removable media, such as compact discs or USB flash drives, from the computer.
3.Turn off the computer properly through the operating system, then turn off any external devices.
4.Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION:Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5.Lift up on the access panel handle (1) then lift the access panel off the computer (2).
ENWWRemoving the computer access panel15
Replacing the computer access panel
Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) then
press the back end of the access panel onto the unit so that it locks into place (2).
16Chapter 2 Tower (TWR) hardware upgradesENWW
Removing the front bezel
1.Remove/disengage any security devices that prohibit opening the computer.
2.Remove all removable media, such as compact discs or USB flash drives, from the computer.
3.Turn off the computer properly through the operating system, then turn off any external devices.
4.Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION:Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5.Remove the computer access panel.
6.Lift up the three tabs on the side of the bezel (1), then rotate the bezel off the chassis (2).
ENWWRemoving the front bezel17
Removing bezel blanks
On some models, there are bezel blanks covering one or more drive bays that need to be removed
before installing a drive. To remove a bezel blank:
1.Remove the access panel and front bezel.
2.Remove the bezel blank for the appropriate drive:
To remove a 5.25-inch bezel blank, press inward on the retaining tabs that hold the bezel
●
blank in place (1) then pull the bezel blank from the front bezel (2).
NOTE:After removing the 5.25-inch drive bezel blank and installing a drive, you can
install an optional bezel trim piece (available from HP) that surrounds the front of the drive.
To remove a 3.5-inch bezel blank, press outward on the two retaining tabs that hold the
●
bezel blank in place (1) and rotate the bezel blank back and to the right to remove it (2).
18Chapter 2 Tower (TWR) hardware upgradesENWW
To remove a slim optical drive bezel blank, press inward on the retaining tabs that hold the
●
bezel blank in place (1) then pull the bezel blank from the front bezel (2).
NOTE:After removing the slim optical drive bezel blank and installing a slim optical drive,
you can install an optional bezel trim piece (available from HP) that surrounds the front of
the slim optical drive.
Replacing the front bezel
Insert the three hooks on the bottom side of the bezel into the rectangular holes on the chassis (1)
then rotate the top side of the bezel onto the chassis (2) and snap it into place.
ENWWReplacing the front bezel19
System board connections
Refer to the following illustration and table to identify the system board connectors.
24USB 3.0MEDIA3.0blackUSB 3.0 Device, such as a USB 3.0
25SATA 3.0SATA3light blueAny SATA Device other than the
26SATA 3.0SATA5light blueAny SATA Device other than the
Installing additional memory
The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) dual inline memory modules (DIMMs).
Media Card Reader
Primary Hard Drive
Primary Hard Drive
DIMMs
The memory sockets on the system board can be populated with up to four industry-standard DIMMs.
These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum
memory support, you can populate the system board with up to 32-GB of memory configured in a
high-performing dual channel mode.
DDR3-SDRAM DIMMs
For proper system operation, the DDR3-SDRAM DIMMs must be:
support CAS latency 11 DDR3 1600 MHz (11-11-11 timing)
●
●contain the mandatory JEDEC SPD information
ENWWInstalling additional memory21
In addition, the computer supports:
512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies
●
single-sided and double-sided DIMMs
●
DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not
●
supported
NOTE:The system will not operate properly if you install unsupported DIMMs.
Populating DIMM sockets
There are four DIMM sockets on the system board, with two sockets per channel. The sockets are
labeled DIMM1, DIMM2, DIMM3, and DIMM4. Sockets DIMM1 and DIMM2 operate in memory
channel B. Sockets DIMM3 and DIMM4 operate in memory channel A.
The system will automatically operate in single channel mode, dual channel mode, or flex mode,
depending on how the DIMMs are installed.
NOTE:Single channel and unbalanced dual channel memory configurations will result in inferior
graphics performance.
The system will operate in single channel mode if the DIMM sockets are populated in one
●
channel only.
The system will operate in a higher-performing dual channel mode if the total memory capacity
●
of the DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B.
The technology and device width can vary between the channels. For example, if Channel A is
populated with two 1-GB DIMMs and Channel B is populated with one 2-GB DIMM, the system
will operate in dual channel mode.
The system will operate in flex mode if the total memory capacity of the DIMMs in Channel A is
●
not equal to the total memory capacity of the DIMMs in Channel B. In flex mode, the channel
populated with the least amount of memory describes the total amount of memory assigned to
dual channel and the remainder is assigned to single channel. For optimal speed, the channels
should be balanced so that the largest amount of memory is spread between the two channels.
If one channel will have more memory than the other, the larger amount should be assigned to
Channel A. For example, if you are populating the sockets with one 2-GB DIMM, and three 1-GB
DIMMs, Channel A should be populated with the 2-GB DIMM and one 1-GB DIMM, and Channel
B should be populated with the other two 1-GB DIMMs. With this configuration, 4-GB will run as
dual channel and 1-GB will run as single channel.
In any mode, the maximum operational speed is determined by the slowest DIMM in the system.
●
22Chapter 2 Tower (TWR) hardware upgradesENWW
Loading...
+ 114 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.