Hp DM1 User Manual

HP Pavilion dm1 Entertainment PC

Maintenance and Service Guide

AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Intel, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Fourth Edition: March 2012

Third Edition: November 2011

First Edition: September 2011

Document Part Number: 657776-004

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 7

Display .................................................................................................................................................. 7

Buttons ................................................................................................................................................. 9

Keys ................................................................................................................................................... 11

Lights .................................................................................................................................................. 12

TouchPad ........................................................................................................................................... 13

Front ................................................................................................................................................... 13

Left side .............................................................................................................................................. 14

Right side ........................................................................................................................................... 15

Bottom ................................................................................................................................................ 16

3 Illustrated parts catalog ............................................................................................................................... 17

Service label ....................................................................................................................................... 17

Computer major components ............................................................................................................. 19

Display assembly subcomponents ..................................................................................................... 25

Mass storage devices ......................................................................................................................... 27

Miscellaneous parts ............................................................................................................................ 28

Sequential part number listing ............................................................................................................ 29

4 Removal and replacement procedures ....................................................................................................... 37

Preliminary replacement requirements ............................................................................................... 37

Tools required .................................................................................................................... 37

Service considerations ....................................................................................................... 37

Plastic parts ....................................................................................................... 37

Cables and connectors ..................................................................................... 37

Drive handling ................................................................................................... 38

Grounding guidelines ......................................................................................................... 38

Electrostatic discharge damage ........................................................................ 38

Packaging and transporting guidelines ............................................. 39

Component replacement procedures ................................................................................................. 42

Service label ...................................................................................................................... 42

Computer feet .................................................................................................................... 43

Battery ............................................................................................................................... 44

SIM (select models only) ................................................................................................... 45

Display panel ..................................................................................................................... 46

Webcamera module ........................................................................................................... 47

WLAN module .................................................................................................................... 48

WWAN module (select models only) ................................................................................. 51

RTC battery ....................................................................................................................... 53

Hard drive .......................................................................................................................... 55

Memory module ................................................................................................................. 57

Keyboard ........................................................................................................................... 58

Display assembly ............................................................................................................... 63

Top cover ........................................................................................................................... 68

Speakers ............................................................................................................................ 71

TouchPad button board ..................................................................................................... 73

System board ..................................................................................................................... 74

Power connector cable ...................................................................................................... 75

Fan ..................................................................................................................................... 77

Heat sink ............................................................................................................................ 78

5 Setup Utility (BIOS) and System Diagnostics ............................................................................................ 81

Using Setup Utility .............................................................................................................................. 81

Starting Setup Utility .......................................................................................................... 81

Changing the language of Setup Utility ............................................................................. 81

Navigating and selecting in Setup Utility ............................................................................ 82

Displaying system information ........................................................................................... 82

Restoring factory settings in Setup Utility .......................................................................... 83

Exiting Setup Utility ............................................................................................................ 83

Updating the BIOS ............................................................................................................. 83

Determining the BIOS version ........................................................................... 84

Downloading a BIOS update ............................................................................. 84

Using System Diagnostics .................................................................................................................. 85

6 Specifications ................................................................................................................................................ 87

Computer specifications ..................................................................................................................... 87

11.6-inch display specifications .......................................................................................................... 88

Hard drive specifications .................................................................................................................... 89

7 Backup and recovery .................................................................................................................................... 91

Restore ............................................................................................................................................... 91

Creating restore media ....................................................................................................................... 92

Performing a system restore .............................................................................................................. 93

Restoring using the dedicated recovery partition (select models only) .............................. 93

Restoring using the restore media ..................................................................................... 94

Changing the computer boot order .................................................................................... 94

Backing up and recovering your information ...................................................................................... 95

Using Windows Backup and Restore ................................................................................ 96

Using Windows system restore points ............................................................................... 96

When to create restore points ........................................................................... 96

Create a system restore point ........................................................................... 97

Restore to a previous date and time ................................................................. 97

8 Power cord set requirements ...................................................................................................................... 99

Requirements for all countries ............................................................................................................ 99

Requirements for specific countries and regions ............................................................................. 100

9 Recycling ..................................................................................................................................................... 103

Index ................................................................................................................................................................. 105

vii

viii

1 Product description

Category Description Computer models

equipped with an AMD® processor

Product Name HP Pavilion dm1 Entertainment PC √√

Processors AMD® E450 1.65-GHz processor (1.0-MB L2 cache,

1333-MHz, dual core, 18 W)

AMD E300 1.30-GHz processor (1.0-MB L2 cache,

1066-MHz, dual core, 18 W)

Intel Core i3-2367M (1.4GHz), 1333MHz/3MB L3,

Dual 17W

Intel Celeron 867 (1.3GHz), 2M cache √

Chipset AMD A50M fusion controller hub (FCH) √

Intel® HM65 Express Chipset √

Graphics AMD Radeon™ HD 6320 discrete-class graphics on

computer models equipped with an AMD E450 1.65GHz processor

AMD Radeon HD 6310 discrete-class graphics on

computer models equipped with an AMD E300 1.00GHz processor

Support for Blu-ray playback with HD decode and

DX11 support

√

Computer models equipped with an Intel® processor

Intel® HD Graphics 3000 √

Intel® HD Graphics √

Support HD Decode, DX10, and HDMI √

Panel 11.6-in, high-definition (HD), light-emitting diode

(LED), BrightView (1366×768) display; typical brightness: 200 nits

All display assemblies include 2 wireless local area

network (WLAN) antenna cables

Supports 16:9 wide aspect ratio √√

Support for non-flush glass panel cover (non-PMMA) √

Select computer model display assemblies include 2

wireless wide area network (WWAN) antenna cables

√√

√

Category Description Computer models

equipped with an AMD® processor

Computer models equipped with an Intel® processor

Memory Two customer-accessible/upgradable memory

module slots

DDR3-1333-MHz single channel support (automatic

downgrade to DDR3-1066-MHz on computer models equipped with an AMD E300 1.30-GHz processor)

Supports up to 8192 GB of system RAM √

Supports the following configurations:

● 8192-MB total system memory (4096×2; only

on a 64-bit operating system)

6144-MB total system memory (4096×1 +

●

2048×1

4096-MB total system memory (4096×1 or

●

2048×2)

2048-MB total system memory (2048×1)

●

One customer-accessible/upgradable memory

module slot

Supports up to 4096 MB of system RAM √

Supports the following configurations:

4096MB (4096MB x1 SODIMM)

●

√

2048MB (2048MB x1 SODIMM)

●

Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.

37-in) and 7.0-mm (.28-in) thicknesses

Customer-accessible √

Serial ATA (SATA) √

Supports Accelerometer hard drive protection √

Supports the following hard drives:

● 640-GB, 5400-rpm, 9.5-mm

● 500-GB, 7200-rpm, 9.5-mm

● 500-GB, 5400-rpm, 9.5-mm

320-GB, 7200-rpm, 9.5-mm and 7.0-mm

●

320-GB, 5400-rpm, 9.5-mm and 7.0-mm

●

√

2 Chapter 1 Product description

Category Description Computer models

equipped with an AMD® processor

Computer models equipped with an Intel® processor

Supports the following hard drives:

● 640-GB, 5400-rpm, 9.5-mm

● 500-GB, 7200-rpm, 9.5-mm

● 500-GB, 5400-rpm, 9.5-mm

320-GB, 7200-rpm, 9.5-mm and 7.0-mm

●

320-GB, 5400-rpm, 9.5-mm and 7.0-mm

●

Supports the following solid-state drives (SSD):

● 6.35-cm (2.5-in) 160-GB

6.35-cm (2.5-in) 128-GB

●

Optical drive External USB optical drive (computer USB ports

SATA √√

12.7mm tray load √√

Supports the following external optical drives:

support 2A current)

● Blu-ray ROM DVD±R/RW Super Multi Double-

Layer Drive

DVD±RW Super Multi Double-Layer Drive

●

√

√√

Audio and video Single digital microphone √√

Beats Audio with Beats logo (support Beats hotkey

Two integrated stereo speakers √√

HP TrueVision high-definition webcam (fixed, no tilt,

Ethernet Integrated Gigabit network interface card (NIC),

Wireless Integrated WLAN options by way of wireless module √√

Two WLAN antennas built into display assembly √√

Supports the following WLAN formats for all

[fn+b])

1280×800 by 30 frames per second)

1280×720 by 30 frames per second)

PCIE interface

computer models:

Atheros WB2251x1 802.11b/g/n Bluetooth (BT

●

4.0 + HS support) combo

● Broadcom BCM94313HMGBLP1 802.11 b/g/n

1x1 combo HMC

√√

√

√√

Category Description Computer models

equipped with an AMD® processor

Computer models equipped with an Intel® processor

Supports the following WLAN formats for computers

equipped with an AMD processor:

● Broadcom HMC 802.11 b/g/n Bluetooth (BT

3.0) combo adapter (configurable only for Brazil)

Supports the following WLAN formats for computers

equipped with an Intel processor:

● Intel Centrino® Wireless-N 1030 802.11 b/g/n

1×2 + Bluetooth combo adapter

Intel Centrino® Wireless-N 6230 802.11 a/b/g/n

●

1×2 + Bluetooth combo adapter

Integrated WWAN options by way of wireless module √

Two WWAN antennas built into display assembly

(select models only)

Supports the HP hs2340 HSPA+ Mobile Broadband

Module

External media card

HP Multi-Format Digital Media Reader supports the

Push-push insertion/removal √√

following digital card formats:

● MultiMediaCard

√

√√

Secure Digital (SD) Card

●

Secure Digital High-Capacity (SDHC) Card

●

● Secure Digital Extended Capacity (SDxC) Card

Subscriber identity module (SIM) slot (populated with

Ports ● 3-pin AC power

WWAN; tool-less user accessible) (select models only)

Audio-in (mono microphone), supports jack

●

detection

Audio-out (stereo headphone), supports jack

●

detection

HDMI version 1.3b supporting 1080p, 1920

●

×1080 @ 60Hz

RJ-45 (Ethernet, includes link and activity lights)

●

USB 2.0 (3 ports)

●

● VGA (Dsub 15 pin) supporting 2048×1536

external resolution @ 60 Hz, hot plug and unplug and auto-detection for correct output to wide-aspect vs. standard aspect video

√

√√

4 Chapter 1 Product description

Category Description Computer models

equipped with an AMD® processor

Computer models equipped with an Intel® processor

Keyboard/ pointing devices

TouchPad with multi-touch gestures √√

Taps enabled as default √√

Power requirements

Supports the following batteries:

Security Security cable slot √√

Operating system Preinstalled:

97% Duracoat, island-style keyboard, no spillresistance (in charcoal finish)

Supports the following HP Smart AC adapters:

● 65-W PFC RC V EM 3-wire HP Smart AC

adapter (for use only in India)

65-W PFC RC V 3-wire HP Smart AC adapter

●

(for use in all countries and regions except India)

6-cell, 55-Whr, 2.55-Ah Li-ion battery

●

3-cell, 28-Whr, 2.55-Ah Li-ion battery

●

Windows 7 Home Basic (64- and 32-bit)

●

Windows 7 Home Premium (64- and 32-bit)

●

● Windows 7 Professional (64- and 32-bit)

√√

√

Windows 7 Starter 32-bit (only on computer

●

models equipped with a 500-, 320-, or 250-GB hard drive and 2-GB memory)

● SUSE Linux (select models only) (Does not

support Energy Star, WWAN/GPS, QuickWeb, BD playback, or wireless card)

DVD SSRD recovery solution

●

Preinstalled:

Windows 7 Home Basic (64- and 32-bit)

●

Windows 7 Home Premium (64- and 32-bit)

●

● Windows 7 Professional (64- and 32-bit)

Windows 7 Starter 32-bit (only on computer

●

models equipped with a 500-, 320-, or 250-GB hard drive and 2-GB memory)

● SUSE Linux (select models only) (Does not

support Energy Star, WWAN/GPS, QuickWeb, BD playback, or wireless card)

DVD SSRD recovery solution

●

√

Category Description Computer models

equipped with an AMD® processor

Computer models equipped with an Intel® processor

Serviceability End-user replaceable parts:

● AC adapter

● Battery

● Hard drive

Memory modules (2)

●

SIM (select models only)

●

Solid-state drive

●

WLAN module

●

● WWAN module (select models only)

End-user replaceable parts:

● AC adapter

Battery

●

Hard drive

●

● Memory module

SIM (select models only)

●

Solid-state drive

●

√

● WLAN module

6 Chapter 1 Product description

2 External component identification

Display

Item Component Description

(1) Internal display switch Turns off the display or initiates Sleep if the display is

(2) WLAN antennas (2)* Send and receive wireless signals to communicate

(3) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate

(4) Internal microphone Records sound.

closed while the power is on.

NOTE: The display switch is not visible from the

outside of the computer.

with WLANs.

with WWANs.

Display 7

Item Component Description

(5) Webcam Records video and captures still photographs.

To use the webcam, select Start > All Programs > CyberLink and Chat > CyberLink YouCam.

(6) Webcam light On: The webcam is in use.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

8 Chapter 2 External component identification

Buttons

Buttons 9

Item Component Description

(1) Power button

(2) QuickWeb button For computer models equipped with an AMD processor:

When the computer is off, press the button to turn

●

on the computer.

● When the computer is on, press the button briefly

to initiate Sleep.

When the computer is in the Sleep state, press the

●

button briefly to exit Sleep.

When the computer is in Hibernation, press the

●

button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >

Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.

● When the computer is off or in Hibernation, press

the button to open HP QuickWeb (select models only).

● When the computer is in Microsoft Windows, press

the button to open the default Web browser.

When the computer is in HP QuickWeb, press the

●

button to open the Web browser.

QuickWeb allows you to browse the Internet, communicate with others using Skype, and explore other HP QuickWeb programs. When the computer is off or in Hibernation, you can press the QuickWeb button to access these features without waiting for the operating system to start.

NOTE: For more information, refer to the HP

QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not start QuickWeb or perform any action or function in QuickWeb.

For computer models equipped with an Intel processor:

When the computer is in Microsoft Windows, press

●

the button to open the default Web browser.

10 Chapter 2 External component identification

Keys

Item Component Description

(1) esc key Displays system information when pressed in

(2) fn key Displays system information when pressed in

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Action keys Execute frequently used system functions.

combination with the fn key.

combination with the esc key.

Keys 11

Lights

Item Component Description

(1) Power light

(2) Mute light ● Amber: Computer sound is off.

(3) Wireless light ● White: An integrated wireless device, such as a

(4) Caps lock light On: Caps lock is on.

(5) TouchPad light ● On: The TouchPad is off.

White: The computer is on.

●

● Blinking white: The computer is in the Sleep state.

Off: The computer is off or in Hibernation.

●

Off: Computer sound is on.

●

WLAN device and/or a Bluetooth device, is on.

Amber: All wireless devices are off.

●

Off: The TouchPad is on.

●

12 Chapter 2 External component identification

TouchPad

Item Component Description

Front

(1) TouchPad light

(2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the

(3) TouchPad zone Moves the pointer and selects or activates items on

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) Right TouchPad button Functions like the right button on an external mouse.

Component Description

Speakers (2) Produce sound.

On: The TouchPad is off.

●

● Off: The TouchPad is on.

TouchPad on/off button to turn the TouchPad on and off.

the screen.

TouchPad 13

Left side

Item Component Description

(1) Power connector Connects an AC adapter.

(2) AC adapter/Battery light

(3) Security cable slot Attaches an optional security cable to the computer.

(4) Vent Enables airflow to cool internal components.

(5) Hard drive light ● Blinking white: The hard drive is being accessed.

White: The computer is connected to external

●

power. If a battery installed, the battery is fully charged.

● Amber: The computer is connected to external

power and the battery is charging.

● Off: The computer is not connected to

external power.

Blinking: The computer is in the Sleep state.

●

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Amber: HP 3D DriveGuard has temporarily parked

●

the hard drive.

NOTE: For information on HP 3D DriveGuard,

refer to the HP Notebook Reference Guide.

(6) HDMI port (select models only) Connects an optional video or audio device, such as a

(7) USB port (2) Connects an optional USB device.

14 Chapter 2 External component identification

high-definition television, or any compatible digital or audio component.

Right side

Item Component Description

(1) Digital Media Slot Supports the following digital card formats:

MultiMediaCard

●

SD Card

●

● Secure Digital High-Capacity (SDHC) Card

Secure Digital Extended Capacity (SDxC) Card

●

(2) Audio-out (headphone) jack Produce sound when connected to optional powered

(3) Audio-in (microphone) jack Connects an optional computer headset microphone,

(4) USB 2.0 ports (2) Connect optional USB 2.0 devices.

(5) External monitor port Connects an external VGA monitor or projector.

(6) RJ-45 (network) jack Connects a network cable.

stereo speakers, headphones, ear buds, a headset, or television audio.

WARNING! To reduce the risk of personal injury,

adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

stereo array microphone, or monaural microphone.

Right side 15

Bottom

Item Component Description

(1) Battery bay Holds the battery.

(2) SIM slot (select models only) Supports a wireless subscriber identity module (SIM).

The SIM slot is located inside the battery bay.

(3) Battery/service door latch Releases the battery from the battery bay.

(4) Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(5) Service door Provides access to the hard drive bay, a memory

module slot, the SIM slot (select models only), the WLAN module, and the WWAN module (select models only).

16 Chapter 2 External component identification

3 Illustrated parts catalog

Service label

When ordering parts or requesting information, provide the computer serial number and model description provided on the service label.

Item Description Function

(1) Product name This is the product name affixed to the front of

the computer.

Service label 17

Item Description Function

(2) Serial number This is an alphanumeric identifier that is unique to

(3) Part number/Product number This number provides specific information about the

(4) Warranty period This number describes the duration of the warranty

(5) Model description This is the alphanumeric identifier used to locate

each product.

product's hardware components. The part number helps a service technician to determine what components and parts are needed.

period for the computer.

documents, drivers, and support for the computer.

18 Chapter 3 Illustrated parts catalog

Computer major components

Computer major components 19

Item Component Spare part

number

(1) Display assembly: The display assembly is spared at the subcomponent level only. For display assembly spare

(2) Keyboard (includes keyboard cable):

In charcoal finish

For use in Belgium 659500-A41

For use in Brazil 659500-201

For use in Canada 659500-121

For use in the Czech Republic and Slovenia 659500-FL1

For use in Denmark, Finland, and Norway 659500-DH1

For use in France 659500-051

For use in Germany 659500-041

For use in Greece 659500-DJ1

For use in Hungary 659500-211

For use in India 659500-D61

For use in Israel 659500-BB1

For use in Italy 659500-061

For use in Japan 659500-291

part information, see

Display assembly subcomponents on page 25.

For use in Latin America 659500-161

For use in the Netherlands 659500-B31

For use in Portugal 659500-131

For use in Russia 659500-251

For use in Saudi Arabia 659500-171

For use in South Korea 659500-AD1

For use in Spain 659500-071

For use in Switzerland 659500-BG1

For use in Taiwan 659500-AB1

For use in Thailand 659500-281

For use in Turkey 659500-141

For use in the United Kingdom 659500-031

For use in the United States 659500-001

In ash black finish

For use in Belgium 659501-A41

For use in Brazil 659501-201

For use in Canada 659501-121

20 Chapter 3 Illustrated parts catalog

Item Component Spare part

number

For use in the Czech Republic and Slovenia 659501-FL1

For use in Denmark, Finland, and Norway 659501-DH1

For use in France 659501-051

For use in Germany 659501-041

For use in Greece 659501-DJ1

For use in Hungary 659501-211

For use in India 659501-D61

For use in Israel 659501-BB1

For use in Italy 659501-061

For use in Japan 659501-291

For use in Latin America 659501-161

For use in the Netherlands 659501-B31

For use in Portugal 659501-131

For use in Romania 659501-271

For use in Russia 659501-251

For use in Saudi Arabia 659501-171

For use in South Korea 659501-AD1

For use in Spain 659501-071

For use in Switzerland 659501-BG1

For use in Taiwan 659501-AB1

For use in Thailand 659501-281

For use in Turkey 659501-141

For use in the United Kingdom 659501-031

For use in the United States 659501-001

In ruby red finish

For use in Belgium 677713-A41

For use in Brazil 677713-201

For use in Canada 677713-121

For use in the Czech Republic and Slovenia 677713-FL1

For use in Denmark, Finland, and Norway 677713-DH1

For use in France 677713-051

For use in Germany 677713-041

For use in Greece 677713-DJ1

For use in Hungary 677713-211

Computer major components 21

Item Component Spare part

number

For use in India 677713-D61

For use in Israel 677713-BB1

For use in Italy 677713-061

For use in Japan 677713-291

For use in Latin America 677713-161

For use in the Netherlands 677713-B31

For use in Portugal 677713-131

For use in Romania 677713-271

For use in Russia 677713-251

For use in Saudi Arabia 677713-171

For use in South Korea 677713-AD1

For use in Spain 677713-071

For use in Switzerland 677713-BG1

For use in Taiwan 677713-AB1

For use in Thailand 677713-281

For use in Turkey 677713-141

For use in the United Kingdom 677713-031

For use in the United States 677713-001

For Alexandre Herchcovitch Special Edition computer models equipped with an AMD

processor

For use in Brazil 683100-201

For use in Canada 683100-121

For use in Latin America 683100-161

For use in the United States 683100-001

(3) Top cover (includes power button board and cable and TouchPad and TouchPad cable):

In charcoal finish for use only with computer models equipped with an AMD processor 659513-001

In ash black finish for use only with computer models equipped with an AMD processor 659514-001

In ruby red finish for use only with computer models equipped with an AMD processor 678159-001

For use only with Alexandre Herchcovitch Special Edition computer models equipped with

an AMD processor

In charcoal finish for use only with computer models equipped with an Intel processor 669426-001

In ash black finish for use only with computer models equipped with an Intel processor 669427-001

683099-001

In ruby red finish for use only with computer models equipped with an Intel processor 677718-001

(4) Speakers (includes cables) 659508-001

22 Chapter 3 Illustrated parts catalog

Item Component Spare part

number

(5) TouchPad button board (includes cable) 664993-001

(6) System board (includes processor and replacement thermal material):

For use only with computer models equipped with an AMD E450 processor and with

WWAN capability

For use only with computer models equipped with an AMD E450 processor but not

WWAN capability

For use only with computer models equipped with an AMD E300 processor and with

WWAN capability

For use only with computer models equipped with an AMD E300 processor but not

WWAN capability

For use only with computer models equipped with an AMD E2-1200 slot 683534-001

For use only with computer models equipped with an AMD E2-1200 X slot 683535-001

For use only with computer models equipped with an AMD E2-1800 slot 683533-001

For use only with computer models equipped with an AMD E2-1800 X slot 683532-001

For use only with computer models equipped with an Intel i3-2367M processor 664335-001

For use only with computer models equipped with an Intel Celeron 857 processor 664336-001

For use only with computer models equipped with an Intel Celeron 867 processor 677716-001

For use only with computer models equipped with an Intel Pentium 967 processor 665828-001

(7) Power connector cable (includes bracket) 664995-001

(8) Heat sink (includes replacement thermal material)

659512-001

659511-001

659510-001

659509-001

For use only with computer models equipped with an AMD processor 664999-001

For use only with computer models equipped with an Intel processor 667121-001

(9) Fan 665000-001

(10) Base enclosure (includes battery release latch)

In charcoal finish for use only with computers equipped with an AMD processor 659496-001

In charcoal finish for use only with computers equipped with an Intel processor 664337-001

For use only with Alexandre Herchcovitch Special Edition computer models 691167-001

(11) RTC battery:

For use only with computer models equipped with WWAN compatibility 664994-001

For use only with computer models without WWAN compatibility 599516-001

(12) Memory modules (2, PC3, 10600, 1333-MHz):

4 GB 621569-001

2 GB 621565-001

(13) HP hs2340 HSPA+ Mobile Broadband Module WWAN module 632155-001

(14) WLAN module:

Computer major components 23

Item Component Spare part

number

For use with all computer models:

Atheros WB225 1x1 802.11b/g/n BT Combo 655795-001

Broadcom BCM94313HMGBLP1 802.11b/g/n 1x1 Combo HMC 657325-001

For use only with computer models equipped with an AMD processor:

Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter

(BT3.0+HS ready)

For use only with computer models equipped with an Intel processor:

802.11 b/g/n 1×2 Intel Centrino Wireless-N 1030 + Bluetooth combo 631956-001

Broadcom 802.11 2×2 b/g/n wireless LAN + Bluetooth (BT 4.0 + HS support) combo 636672-001

(15) Hard drive (does not include the hard drive bracket, connector cable, isolators, or screws. These components

are included in the Hard Drive Hardware Kit, spare part number 664913-001):

640-GB, 5400-rpm, SATA, 7.0-mm 603785-001

500-GB, 7200-rpm, SATA, 7.0-mm 634925-001

320-GB, 7200-rpm, SATA, 7.0-mm 634862-002 and

160-GB solid-state drive 659933-001

128-GB solid-state drive 675097-001

For use only with computer models equipped with an AMD processor and with WWAN

capability:

640-GB, 5400-rpm, SATA, 7.0-mm 669300-001

500-GB, 5400-rpm, SATA, 7.0-mm 669299-001

Hard Drive Hardware Kit (not illustrated, includes the hard drive bracket, connector cable,

isolators, and screws)

600370-001

641672-001

664913-001

NOTE: See

Kit information.

(16) Service door (includes two rubber feet and shielding):

In charcoal finish 659503-001

In ash black finish 659504-001

In ruby red finish 677714-001

In ruby red finish 678158-001

For use with Alexandre Herchcovitch Special Edition computer models 683098-001

(17) Rubber Kit (includes two rear corner covers and four rubber feet) 664996-001

(18) Battery:

6-cell, 55-Whr, 2.55-Ah Li-ion battery 646757-001

3-cell, 28-Whr, 2.55-Ah Li-ion battery 646755-001

Mass storage devices on page 27 for more Hard Drive Hardware

24 Chapter 3 Illustrated parts catalog

Display assembly subcomponents

Item Component Spare part number

(1) Display bezel 659497-001

Display bezel for Alexandre Herchcovitch Special Edition computer models 691168-001

(2) Webcamera module 659516-001

Display Hinge Kit,includes: 659499-001

(3a) Left and right hinges

(3b) Left and right hinge brackets

(4) Display panel:

Display assembly subcomponents 25

Item Component Spare part number

11.6-in, LED, HD, BrightView SVA display panel for use only with computer models equipped with an AMD processor

11.6-in, LED, BrightView SVA display panel 659506-001

(5) Display Cable Kit (includes display panel cable and webcamera module cable) 659498-001

(6) Wireless Antenna Kit (includes left and right WLAN antenna cables

and transceivers and left and right WWAN antenna cables and transceivers)

(7) Display enclosure:

In charcoal finish for use with computer models equipped with WLAN only capability

(includes WLAN antenna cables and transceivers)

In charcoal finish for use with computer models equipped an AMD processor and

with WLAN and with WWAN capability (WLAN antenna cables and transceivers and WWAN antenna cables and transceivers)

In ash black finish for use with computer models equipped with WLAN only capability

(includes WLAN antenna cables and transceivers)

In ruby red finish for use with computer models equipped with WLAN only capability

(includes WLAN antenna cables and transceivers)

In ruby red finish for use with computer models equipped an AMD processor and with

WLAN and with WWAN capability (WLAN antenna cables and transceivers and WWAN antenna cables and transceivers)

For Alexandre Herchcovitch Special Edition computer models equipped with an AMD

processor and with WLAN and WWAN capability (includes WLAN antenna cables and transceivers and WWAN antenna cables and transceivers

668353-001

659492-001

659493-001

671685-001

659494-001

677712-001

678034-001

683097-001

26 Chapter 3 Illustrated parts catalog

Mass storage devices

Item Component Spare part number

(1) Hard drive (does not include the hard drive bracket, connector cable, isolators, or screws):

640-GB, 5400-rpm, SATA, 7.0-mm 603785-001

500-GB, 7200-rpm, SATA, 7.0-mm 634925-001

320-GB, 7200-rpm, SATA, 7.0-mm 634862-002 and

For use only with computer models equipped with an AMD processor and with

WWAN capability:

640-GB, 5400-rpm, SATA, 7.0-mm 669300-001

500-GB, 5400-rpm, SATA, 7.0-mm 669299-001

(2) 160-GB solid-state drive 659933-001

128-GB solid-state drive 675097-001

641672-001

Mass storage devices 27

Item Component Spare part number

128-GB solid-state FX drive for use only with computer models equipped with an Intel

processor

128-GB solid-state drive for use only with computer models equipped with an AMD

processor

Hard Drive Hardware Kit, includes: 664913-001

(3a) Hard drive bracket

(3b) Hard drive connector cable

(3c) Hard drive isolators

Screws (not illustrated)

(4) Optical drive:

Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 659941-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 659940-001

Miscellaneous parts

Component Spare part number

HP Smart AC adapter:

684905-001

677715-001

65-W PFC RC V EM 3-wire HP Smart AC adapter (for use only in India) 609948-001

65-W PFC RC V 3-wire HP Smart AC adapter (for use in all countries and regions except India) 609939-001

Power cord (3-pin, black, 1.83-m):

For use in Argentina 490371-D01

For use in Australia 490371-011

For use in Brazil 490371-202

For use in Denmark 490371-081

For use in Europe 490371-021

For use in India 490371-D61

For use in Israel 490371-BB1

For use in Italy 490371-061

For use in Japan 490371-291

For use in the People's Republic of China 490371-AA1

For use in South Africa 490371-AR1

For use in South Korea 490371-AD1

For use in Switzerland 490371-111

For use in Taiwan 490371-AB1

For use in Thailand 490371-201

28 Chapter 3 Illustrated parts catalog

Component Spare part number

For use in the United Kingdom and Singapore 490371-031

For use in the United States 490371-001

Screw Kit 659507-001

Sequential part number listing

Spare part number Description

490371-001 Power cord for use in North America (3-pin, black, 1.83-m)

490371-011 Power cord for use in Australia (3-pin, black, 1.83-m)

490371-021 Power cord for use in Europe (3-pin, black, 1.83-m)

490371-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m)

490371-061 Power cord for use in Italy (3-pin, black, 1.83-m)

490371-081 Power cord for use in Denmark (3-pin, black, 1.83-m)

490371-111 Power cord for use in Switzerland (3-pin, black, 1.83-m)

490371-201 Power cord for use in Thailand (3-pin, black, 1.83-m)

490371-202 Power cord for use in Brazil (3-pin, black, 1.83-m)

490371-291 Power cord for use in Japan (3-pin, black, 1.83-m)

490371-AA1 Power cord for use in the People's Republic of China (3-pin, black, 1.83-m)

490371-AB1 Power cord for use in Taiwan (3-pin, black, 1.83-m)

490371-AD1 Power cord for use in South Korea (3-pin, black, 1.83-m)

490371-AR1 Power cord for use in South Africa (3-pin, black, 1.83-m)

490371-BB1 Power cord for use in Israel (3-pin, black, 1.83-m)

490371-D01 Power cord for use in Argentina (3-pin, black, 1.83-m)

490371-D61 Power cord for use in India (3-pin, black, 1.83-m)

597587-001 HP wireless optical mobile mouse (select models only)

599516-001 RTC battery for use only with computer models without WWAN capability

600370-001 Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter

603785-001 640-GB, 5400-rpm hard drive only (does not include bracket, connector cable, isolators, or

609939-001 HP Smart AC Adapter RC V 3-wire (for use in all countries and regions except India)

609948-001 HP Smart AC Adapter RC V EM 3-wire (for use only in India)

(BT3.0+HS ready) (for use only with computer models equipped with an AMD processor)

screws; SATA, 7.0-mm) (for use only with computer models equipped with an AMD processor)

621565-001 2-GB memory module (PC3, 10600, 1333-MHz)

621569-001 4-GB memory module (PC3, 10600, 1333-MHz)

Sequential part number listing 29

Spare part number Description

631956-001 802.11 b/g/n 1×2 Intel Centrino Wireless-N 1030 + Bluetooth combo (for use only with computer

632155-001 HP hs2340 HSPA+ Mobile Broadband Module (for use only with computer models equipped with

634862-002 320-GB, 7200-rpm hard drive only (does not include bracket, connector cable, isolators, or

634925-001 500-GB, 7200-rpm hard drive only (does not include bracket, connector cable, isolators, or

636672-001 Broadcom 802.11 2×2 b/g/n wireless LAN + Bluetooth (BT 4.0 + HS support) combo (for use only

641672-001 320-GB, 7200-rpm hard drive only (does not include bracket, connector cable, isolators, or

646755-001 3-cell, 28-Whr, 2.55-Ah Li-ion battery

646757-001 6-cell, 55-Whr, 2.55-Ah Li-ion battery

655795-001 Atheros WB225 1x1 802.11 b/g/n BT Combo

657325-001 Broadcom BCM94313HMGBLP1 802.11 b/g/n 1x1 Combo HMC

659492-001 Wireless Antenna Kit (includes WLAN and WWAN antenna cables and transceivers)

659493-001 Display enclosure in charcoal finish for use with computer models equipped with WLAN only

models equipped with an Intel processor)

an AMD processor)

screws; SATA, 7.0-mm)

with computer models equipped with an Intel processor)

screws; SATA, 7.0-mm) (for use only with computer models equipped with an AMD processor)

capability (includes WLAN antenna cables and transceivers)

659496-001 Base enclosure for use only with computer models equipped with an AMD processor (includes

659497-001 Display bezel (includes display lid switch magnet)

659498-001 Display Cable Kit (includes display panel cable and webcamera module cable)

659499-001 Display Hinge Kit (includes left and right display hinges)

659500-001 Keyboard in charcoal finish for use in the United States (includes keyboard cable)

659500-031 Keyboard in charcoal finish for use in the United Kingdom (includes keyboard cable)

659500-041 Keyboard in charcoal finish for use in Germany (includes keyboard cable)

659500-051 Keyboard in charcoal finish for use in France (includes keyboard cable)

659500-061 Keyboard in charcoal finish for use in Italy (includes keyboard cable)

659500-071 Keyboard in charcoal finish for use in Spain (includes keyboard cable)

659500-121 Keyboard in charcoal finish for use in Canada (includes keyboard cable)

659500-131 Keyboard in charcoal finish for use in Portugal (includes keyboard cable)

659500-141 Keyboard in charcoal finish for use in Turkey (includes keyboard cable)

659500-161 Keyboard in charcoal finish for use in Latin America (includes keyboard cable)

659500-171 Keyboard in charcoal finish for use in Saudi Arabia (includes keyboard cable)

659500-201 Keyboard in charcoal finish for use in Brazil (includes keyboard cable)

battery release latch)

659500-211 Keyboard in charcoal finish for use in Hungary (includes keyboard cable)

659500-251 Keyboard in charcoal finish for use in Russia (includes keyboard cable)

30 Chapter 3 Illustrated parts catalog

Spare part number Description

659500-271 Keyboard in charcoal finish for use in Romania (includes keyboard cable)

659500-281 Keyboard in charcoal finish for use in Thailand (includes keyboard cable)

659500-291 Keyboard in charcoal finish for use in Japan (includes keyboard cable)

659500-A41 Keyboard in charcoal finish for use in Belgium (includes keyboard cable)

659500-AB1 Keyboard in charcoal finish for use in Taiwan (includes keyboard cable)

659500-AD1 Keyboard in charcoal finish for use in South Korea (includes keyboard cable)

659500-B31 Keyboard in charcoal finish for use in the Netherlands (includes keyboard cable)

659500-BB1 Keyboard in charcoal finish for use in Israel (includes keyboard cable)

659500-BG1 Keyboard in charcoal finish for use in Switzerland (includes keyboard cable)

659500-D61 Keyboard in charcoal finish for use in India (includes keyboard cable)

659500-DH1 Keyboard in charcoal finish for use in Denmark, Finland, and Norway (includes keyboard cable)

659500-DJ1 Keyboard in charcoal finish for use in Greece (includes keyboard cable)

659500-FL1 Keyboard in charcoal finish for use in the Czech Republic and Slovenia (includes keyboard cable)

659501-001 Keyboard in ash black for use in the United States (includes keyboard cable)

659501-031 Keyboard in ash black for use in the United Kingdom (includes keyboard cable)

659501-041 Keyboard in ash black for use in Germany (includes keyboard cable)

659501-051 Keyboard in ash black for use in France (includes keyboard cable)

659501-061 Keyboard in ash black for use in Italy (includes keyboard cable)

659501-071 Keyboard in ash black for use in Spain (includes keyboard cable)

659501-121 Keyboard in ash black for use in Canada (includes keyboard cable)

659501-131 Keyboard in ash black for use in Portugal (includes keyboard cable)

659501-141 Keyboard in ash black for use in Turkey (includes keyboard cable)

659501-161 Keyboard in ash black for use in Latin America (includes keyboard cable)

659501-171 Keyboard in ash black for use in Saudi Arabia (includes keyboard cable)

659501-211 Keyboard in ash black for use in Hungary (includes keyboard cable)

659501-251 Keyboard in ash black for use in Russia (includes keyboard cable)

659501-271 Keyboard in ash black for use in Romania (includes keyboard cable)

659501-281 Keyboard in ash black for use in Thailand (includes keyboard cable)

659501-291 Keyboard in ash black for use in Japan (includes keyboard cable)

659501-A41 Keyboard in ash black for use in Belgium (includes keyboard cable)

659501-AB1 Keyboard in ash black for use in Taiwan (includes keyboard cable)

659501-AD1 Keyboard in ash black for use in Korea (includes keyboard cable)

659501-B31 Keyboard in ash black for use in the Netherlands (includes keyboard cable)

659501-BB1 Keyboard in ash black for use in Israel (includes keyboard cable)

Sequential part number listing 31

Spare part number Description

659501-BG1 Keyboard in ash black for use in Switzerland (includes keyboard cable)

659501-D61 Keyboard in ash black for use in India (includes keyboard cable)

659501-DH1 Keyboard in ash black for use in Denmark, Finland, and Norway (includes keyboard cable)

659501-DJ1 Keyboard in ash black for use in Greece (includes keyboard cable)

659501-FL1 Keyboard in ash black for use in the Czech Republic and Slovenia (includes keyboard cable)

659503-001 Service door in charcoal finish (includes two rubber feet and shielding)

659504-001 Service door in ash black (includes two rubber feet and shielding)

659506-001 11.6-in, LED, BrightView SVA display panel

659507-001 Screw Kit

659508-001 Speaker Kit (includes left and right speakers and cable)

659509-001 System board for use only with computer models equipped with an AMD E300 processor but not

WWAN capability (includes processor and replacement thermal material)

659510-001 System board for use only with computer models equipped with an AMD E300 processor and with

WWAN capability (includes processor and replacement thermal material)

659511-001 System board for use only with computer models equipped with an AMD E450 processor but not

WWAN capability (includes processor and replacement thermal material)

659512-001 System board for use only with computer models equipped with an AMD E450 processor and with

WWAN capability (includes processor and replacement thermal material)

659513-001 Top cover in charcoal finish for use only with computer models equipped with an AMD processor

(includes power button board and cable and TouchPad and TouchPad cable)

659514-001 Top cover in ash black for use only with computer models equipped with an AMD processor

(includes power button board and cable and TouchPad and TouchPad cable)

659516-001 Webcamera module (includes double-sided adhesive)

659933-001 160-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws)

659940-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

659941-001 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive

664335-001 System board for use only with computer models equipped with an Intel Core i3-2367 processor

664336-001 System board for use only with computer models equipped with an Intel Celeron 857 (1.2GHz),

665828-001 System board for use only with computer models equipped with an Intel Pentium 967 1.3 GHZ,

664337-001 Base enclosure for use only with computer models equipped with an Intel processor (includes

664913-001 Hard Drive Hardware Kit (includes bracket, connector cable, isolators, and screws)

664993-001 TouchPad button board (includes cable)

664994-001 RTC battery for use only with computer models equipped with WWAN capability

(includes processor and replacement thermal material)

1333MHz/2MB L3, Dual 17W (includes processor and replacement thermal material)

2M cache (includes processor and replacement thermal material)

battery release latch)

664995-001 Power connector cable (includes bracket)

664996-001 Rubber Kit (includes two rear corner covers and four rubber feet)

32 Chapter 3 Illustrated parts catalog

Spare part number Description

664999-001 Heat sink (includes replacement thermal material) (for use only with computer models equipped

665000-001 Fan

667121-001 Heat sink (includes replacement thermal material) (for use only with computer models equipped

668353-001 11.6-in, LED, HD, BrightView SVA display panel for use only with computer models equipped with

669299-001 500-GB, 5400-rpm hard drive for use only with computer models equipped with an AMD

669300-001 640-GB, 5400-rpm hard drive for use only with computer models equipped with an AMD

669426-001 Top cover in charcoal finish for use only with computer models equipped with an Intel processor

669427-001 Top cover in charcoal finish for use only with computer models equipped with an Intel processor

671685-001 Display enclosure in charcoal finish for use with computer models equipped with an AMD

671686-001 Display enclosure in ash black for use with computer models equipped with an AMD processor

with an AMD processor)

with an Intel processor)

an AMD processor

processor and with WWAN capability (does not include bracket, connector cable, isolators, or screws; SATA, 7.0-mm)

(includes power button board and cable and TouchPad and TouchPad cable)

processor and with WLAN and WWAN capability (includes WLAN antenna cables and transceivers and WWAN antenna cables and transceivers)

and with WLAN and WWAN capability (includes WLAN antenna cables and transceivers and WWAN antenna cables and transceivers)

675097-001 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws)

677712-001 Display enclosure in ruby red finish for use with computer models equipped with an AMD

processor and with WLAN and WWAN capability (includes WLAN antenna cables and transceivers and WWAN antenna cables and transceivers)

677713-001 Keyboard in ruby red finish for use in the United States (includes keyboard cable)

677713-031 Keyboard in ruby red finish for use in the United Kingdom (includes keyboard cable)

677713-041 Keyboard in ruby red finish for use in Germany (includes keyboard cable)

677713-051 Keyboard in ruby red finish for use in France (includes keyboard cable)

677713-061 Keyboard in ruby red finish for use in Italy (includes keyboard cable)

677713-071 Keyboard in ruby red finish for use in Spain (includes keyboard cable)

677713-121 Keyboard in ruby red finish for use in Canada (includes keyboard cable)

677713-131 Keyboard in ruby red finish for use in Portugal (includes keyboard cable)

677713-141 Keyboard in ruby red finish for use in Turkey (includes keyboard cable)

677713-161 Keyboard in ruby red finish for use in Latin America (includes keyboard cable)

677713-171 Keyboard in ruby red finish for use in Saudi Arabia (includes keyboard cable)

677713-211 Keyboard in ruby red finish for use in Hungary (includes keyboard cable)

677713-251 Keyboard in ruby red finish for use in Russia (includes keyboard cable)

677713-271 Keyboard in ruby red finish for use in Romania (includes keyboard cable)

Sequential part number listing 33

Spare part number Description

677713-281 Keyboard in ruby red finish for use in Thailand (includes keyboard cable)

677713-291 Keyboard in ruby red finish for use in Japan (includes keyboard cable)

677713-A41 Keyboard in ruby red finish for use in Belgium (includes keyboard cable)

677713-B31 Keyboard in ruby red finish for use in the Netherlands (includes keyboard cable)

677713-BB1 Keyboard in ruby red finish for use in Israel (includes keyboard cable)

677713-BG1 Keyboard in ruby red finish for use in Switzerland (includes keyboard cable)

677713-D61 Keyboard in ruby red finish for use in India (includes keyboard cable)

677713-DH1 Keyboard in ruby red finish for use in Denmark, Finland and Norway (includes keyboard cable)

677713-DJ1 Keyboard in ruby red finish for use in Greece (includes keyboard cable)

677713-FL1 Keyboard in ruby red finish for use in the Czech Republic and Slovenia (includes keyboard cable)

677714-001 Service door in ruby red finish (includes two rubber feet and shielding)

677715-001 128-GB solid-state drive

677716-001 System board for use only with computer models equipped with an Intel Celeron 867 1.3 GHZ, 2M

677718-001 Top cover in ruby red finish for use only with computer models equipped with an Intel processor

678034-001 Display enclosure in ruby red finish for use with computer models equipped with an AMD

678158-001 Service door in ruby red finish (includes two rubber feet and shielding)

678159-001 Top cover in ruby red finish for use only with computer models equipped with an AMD processor

683097-001 Display enclosure for Alexandre Herchcovitch Special Edition computer models equipped with an

683098-001 Service door for Alexandre Herchcovitch Special Edition computer models equipped with an AMD

683099-001 Top cover for Alexandre Herchcovitch Special Edition computer models equipped with an AMD

683100-001 Keyboard for Alexandre Herchcovitch Special Edition computer models for us in the United States

683100-121 Keyboard for Alexandre Herchcovitch Special Edition computer models for use in Canada

cache (includes processor and replacement thermal material)

(includes power button board and cable and TouchPad and TouchPad cable)

processor and with WLAN and WWAN capability (includes WLAN antenna cables and transceivers and WWAN antenna cables and transceivers)

(includes power button board and cable and TouchPad and TouchPad cable)

AMD processor and with WLAN and WWAN capability (includes WLAN antenna cables and transceivers and WWAN antenna cables and transceivers)

processor (includes two rubber feet and shielding)

processor (includes power button board and cable and TouchPad and TouchPad cable)

(includes keyboard cable)

683100-161 Keyboard for Alexandre Herchcovitch Special Edition computer models for use in Latin America

683100-201 Keyboard for Alexandre Herchcovitch Special Edition computer models in Brazil (includes

683483-001 Heat sink (includes replacement thermal material) (for use only with computer models equipped

683532-001 System board for use only with computer models equipped with an AMD E2-1800 processor and

(includes keyboard cable)

keyboard cable)

with an AMD processor)

with WWAN capability (includes processor and replacement thermal material)

34 Chapter 3 Illustrated parts catalog

Spare part number Description

683533-001 System board for use only with computer models equipped with an AMD E2-1800 processor and

683534-001 System board for use only with computer models equipped with an AMD E1-1200 processor and

683535-001 System board for use only with computer models equipped with an AMD E1-1200 processor and

683843-001 PCH heat sink for use with all computer models

684905-001 128-GB solid-state FX drive for use only with computer models equipped with an Intel processor

684974-001 Protective cover for use only with Alexandre Herchcovitch Special Edition computer models

685875-001 Mylar (30mm X 15mm)

691167-001 Base enclosure for use only with Alexandre Herchcovitch Special Edition computer models

691168-001 Display bezel for use only with Alexandre Herchcovitch Special Edition computer models (includes

with WWAN capability (includes processor and replacement thermal material)

(includes battery release latch)

display lid switch magnet)

Sequential part number listing 35

36 Chapter 3 Illustrated parts catalog

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

● Flat-bladed screwdriver

● Magnetic screwdriver

Phillips P0 and P1 screwdrivers

●

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Preliminary replacement requirements 37

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

38 Chapter 4 Removal and replacement procedures

CAUTION: A product can be degraded by as little as 700 V.

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

Typical electrostatic voltage levels

● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

Protect ESD-sensitive parts and assemblies with conductive or approved containers or

●

packaging.

● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or

●

nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

● Cover the workstation with approved static-shielding material.

Use a wrist strap connected to a properly grounded work surface and use properly grounded

●

tools and equipment.

● Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-

●

safe materials.

Preliminary replacement requirements 39

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids

●

and Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

●

these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

●

40 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible

straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

● Conductive tabletop workstations with ground cords of one megohm resistance

● Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

● Metal tote boxes

● Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements 41

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 44 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service label

When ordering parts or requesting information, provide the computer serial number and model number provided on the service label. The battery must be removed to access the service label. See

Battery on page 44 for battery removal procedures.

Item Component Description

(1) Product name This is the product name affixed to the front of

(2) Serial number This is an alphanumeric identifier that is unique to

(3) Part number/Product number This number provides specific information about the

42 Chapter 4 Removal and replacement procedures

the computer.

each product.

product’s hardware components. The part number helps a service technician determine what components and parts are needed.

Item Component Description

(4) Warranty period This number describes the duration of the warranty

(5) Model description This is the alphanumeric identifier used to locate

Computer feet

The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. The feet (1) that attach to the service door are round. The feet (2) that attach to the rear corner covers are oblong. All 4 feet are available in the Rubber Kit, spare part number 664996-001.

period for the computer.

documents, drivers, and support for the computer.

Component replacement procedures 43

Battery

Description Spare part number

6-cell, 55-Whr, 2.55-Ah Li-ion battery 646757-001

3-cell, 28-Whr, 2.55-Ah Li-ion battery 646755-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the battery:

1. Slide the battery/service door latch (1) to release the battery.

2. Pivot the front edge of the battery (2) up and back.

3. Remove the battery from the computer.

To insert the battery:

1. Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery

bay.

2. Pivot the front edge of the battery down into the battery bay until it is seated. (The battery

release latch will automatically lock into place.)

44 Chapter 4 Removal and replacement procedures

SIM (select models only)

NOTE: The SIM is provided by the end-user as a security measure for the WWAN module. The SIM

should be removed, placed into a static-dissipative container, and then replaced when the computer is reassembled.

Before removing the SIM, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Remove the SIM:

1. Press in on the SIM (1) to release it from the SIM slot.

2. Remove the SIM (2) from the SIM slot.

Battery on page 44).

Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.

Component replacement procedures 45

Display panel

Description Spare part number

11.6-in, LED, HD, BrightView SVA display panel for use only with computer models equipped with

an AMD processor

11.6-in, LED, BrightView SVA display panel 659506-001

668353-001

Before removing the display panel, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

Battery on page 44).

WLAN module on page 48).

Remove the display panel:

1. Turn the computer right-side up, with the front toward you.

2. Open the computer.

3. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of

the display bezel until the bezel disengages from the display enclosure.

4. Remove the display bezel (4). The display bezel includes the display hinge covers and the lid

switch magnet. For spare part numbers, see

Display assembly subcomponents on page 25.

5. Remove the four Phillips PM2.0×3.6 screws (1) that secure the display panel to the

display enclosure.

46 Chapter 4 Removal and replacement procedures

6. Swing the top edge of the display panel (2) forward until it rests on the keyboard.

7. Detach the adhesive strip (3) that secures the display panel cable to the display panel.

8. Disconnect the display panel cable (4) from the display panel.

9. Remove the display panel.

Reverse this procedure to install the display bezel and panel.

Webcamera module

Description Spare part number

Webcamera module 659516-001

Before removing the webcamera module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the display bezel (see

6. Remove the display panel (see

Battery on page 44).

Display panel on page 46).

Remove the webcamera module:

1. Release the webcamera module (1) from the display enclosure. (The webcamera module is

attached to the display enclosure with double-sided tape)

Component replacement procedures 47

2. Disconnect the webcamera module cable (2) from the webcamera module.

3. Remove the webcamera module.

Reverse this procedure to install the webcamera module.

WLAN module

Description Spare part number

For use with all computer models:

Atheros WB225 1x1 802.11 b/g/n BT Combo 655795-001

Broadcom BCM94313HMGBLP1 802.11 b/g/n 1x1 Combo HMC 657325-001

For use only with computer models equipped with an AMD processor:

Broadcom 4313 802.11 b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)

For use only with computer models equipped with an Intel processor:

Broadcom 802.11 2×2 b/g/n wireless LAN + Bluetooth (BT 4.0 + HS support) combo (for use only with computer models equipped with an Intel processor)

802.11 b/g/n 1×2 Intel Centrino Wireless-N 1030 + Bluetooth combo (for use only with computer

models equipped with an Intel processor)

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

600370-001

636672-001

631956-001

48 Chapter 4 Removal and replacement procedures

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Remove the WLAN module:

1. With one hand, slide the battery/service door latch (1) to release the service door, and at the

same time, use the other hand to press down on the service door, and then slide it toward the front of the computer (2).

2. Lift the door to remove it (3).The service door is available. For spare part numbers, see

Computer major components on page 19.

Battery on page 44).

3. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The #1 WLAN antenna cable is connected to the WLAN module #1 terminal. The #2

WLAN antenna cable is connected to the WLAN module #2 terminal.

4. Remove the Phillips PM2.0×3.7 screw (2) that secures the WLAN module to the system board.

(The WLAN module tilts up.)

Component replacement procedures 49

5. Remove the WLAN module by pulling the module away from the slot at an angle (3).

NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the

memory module slot.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the

protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

50 Chapter 4 Removal and replacement procedures

WWAN module (select models only)

NOTE: This section applies only to computer models equipped with an AMD processor.

Description Spare part number

HP hs2340 HSPA+ Mobile Broadband Module 632155-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

Before removing the WWAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

Battery on page 44).

WLAN module on page 48).

Remove the WWAN module:

1. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.

NOTE: The red WLAN antenna cable is connected to the WWAN module #1 terminal. The blue

WWAN antenna cable is connected to the WWAN module #2 terminal.

2. Remove the Phillips PM2.0×3.7 screw (2) that secures the WWAN module to the system board.

(The WWAN module tilts up.)

Component replacement procedures 51

3. Remove the WWAN module by pulling the module away from the slot at an angle (3).

NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion into the

WWAN module slot.

NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the

protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

52 Chapter 4 Removal and replacement procedures

RTC battery

Description Spare part number

For use only with computer models equipped with WWAN compatibility 664994-001

For use only with computer models without WWAN compatibility 599516-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

Battery on page 44).

WLAN module on page 48).

Remove the RTC battery:

NOTE: Steps 1 and 2 apply to computer models with WWAN capability. See step 3 for RTC battery

removal information on computer models without WWAN capability.

1. Disconnect the RTC battery cable (1) from the system board.

2. Remove the RTC battery (2). (The RTC battery is attached to the system board with double-

sided tape.)

Reverse this procedure to install the RTC battery on a computer model with WWAN capability.

NOTE: Step 3 applies to computer models without WWAN capability. See steps 1 and 2 for

RTC battery removal information on computer models with WWAN capability.

Component replacement procedures 53

3. Use a thin, non-conductive tool to remove the RTC battery from the socket on the system board.

Reverse this procedure to install the RTC battery on computer models with WWAN capability. When installing the RTC battery, make sure the “+” sign faces up.

54 Chapter 4 Removal and replacement procedures

Hard drive

NOTE: The hard drive spare part kit does not include the hard drive bracket, connector cable,

isolators, or screws. These components are included in the Hard Drive Hardware Kit, spare part number 664913-001.

Description Spare part number

640-GB, 5400-rpm, SATA, 7.0-mm 603785-001

500-GB, 7200-rpm, SATA, 7.0-mm 634925-001

320-GB, 7200-rpm, SATA, 7.0-mm 634862-002 and

For use only with computer models equipped with an AMD processor and with WWAN capability:

640-GB, 5400-rpm, SATA, 7.0-mm 669300-001

500-GB, 5400-rpm, SATA, 7.0-mm 669299-001

641672-001

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

Battery on page 44).

WLAN module on page 48).

Remove the hard drive:

1. Disconnect the hard drive connector cable (1) from the system board.

2. Remove the Phillips PM2.5×5.7 screw (2) that secures the hard drive to the computer.

3. Use the tab (3) on the hard drive bracket to lift the left side of the hard drive until it rests at

an angle.

Component replacement procedures 55

4. Slide the hard drive (4) up and to left at an angle and out of the hard drive bay.

5. If it is necessary to replace the connector cable (1), the screws (2), the bracket (3), or the

isolators (4), remove and replace the components. The bracket, connector cable, isolators, and screws are available in the Hard Drive Hardware Kit, spare part number 664913-001.

Reverse this procedure to reassemble and install the hard drive.

56 Chapter 4 Removal and replacement procedures

Memory module

Description Spare part number

4-GB memory module (PC3, 10600, 1333-MHz) 621569-001

2-GB memory module (PC3, 10600, 1333-MHz) 621565-001

Before removing a memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

Battery on page 44).

WLAN module on page 48).

Remove the memory module:

1. Spread the retaining tabs (1) on each side of the memory module slot to release the

memory module. (The memory module tilts up.)

CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch

the components on the memory module.

Component replacement procedures 57

2. Remove the memory module (2) by pulling it away from the slot at an angle.

Computer models equipped with an AMD processor have two memory modules, as shown in the following illustration:

Computer models equipped with an Intel processor have one memory module, as shown in the following illustration:

Reverse this procedure to install a memory module.

Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.

58 Chapter 4 Removal and replacement procedures

For use in country or region: Spare part number: For use in country or region: Spare part number:

Keyboard in charcoal finish

For use in Belgium 659500-A41 For use in the Netherlands 659500-B31

For use in Brazil 659500-201 For use in Portugal 659500-131

For use in Canada 659500-121 For use in Romania 659500-271

For use in the Czech Republic and Slovenia

For use in Denmark, Finland, and Norway

For use in France 659500-051 For use in South Korea 659500-AD1

For use in Germany 659500-041 For use in Spain 659500-071

For use in Greece 659500-DJ1 For use in Switzerland 659500-BG1

For use in Hungary 659500-211 For use in Taiwan 659500-AB1

For use in India 659500-D61 For use in Thailand 659500-281

For use in Israel 659500-BB1 For use in Turkey 659500-141

For use in Italy 659500-061 For use in the United Kingdom 659500-031

For use in Japan 659500-291 For use in the United States 659500-001

For use in Latin America 659500-161

Keyboard in ash black finish

For use in Belgium 659501-A41 For use in the Netherlands 659501-B31

For use in Brazil 659501-201 For use in Portugal 659501-131

For use in Canada 659501-121 For use in Romania 659501-271

659500-FL1 For use in Russia 659500-251

659500-DH1 For use in Saudi Arabia 659500-171

For use in the Czech Republic and Slovenia

For use in Denmark, Finland, and Norway

For use in France 659501-051 For use in South Korea 659501-AD1

For use in Germany 659501-041 For use in Spain 659501-071

For use in Greece 659501-DJ1 For use in Switzerland 659501-BG1

For use in Hungary 659501-211 For use in Taiwan 659501-AB1

For use in India 659501-D61 For use in Thailand 659501-281

For use in Israel 659501-BB1 For use in Turkey 659501-141

For use in Italy 659501-061 For use in the United Kingdom 659501-031

For use in Japan 659501-291 For use in the United States 659501-001

For use in Latin America 659501-161

Keyboard in ruby red finish

For use in Belgium 677713-A41 For use in the Netherlands 677713-B31

659501-FL1 For use in Russia 659501-251

659501-DH1 For use in Saudi Arabia 659501-171

Component replacement procedures 59

For use in country or region: Spare part number: For use in country or region: Spare part number:

For use in Brazil 677713-201 For use in Portugal 677713-131

For use in Canada 677713-121 For use in Romania 677713-271

For use in the Czech Republic and Slovenia

For use in Denmark, Finland, and Norway

For use in France 677713-051 For use in South Korea 677713-AD1

For use in Germany 677713-041 For use in Spain 677713-071

For use in Greece 677713-DJ1 For use in Switzerland 677713-BG1

For use in Hungary 677713-211 For use in Taiwan 677713-AB1

For use in India 677713-D61 For use in Thailand 677713-281

For use in Israel 677713-BB1 For use in Turkey 677713-141

For use in Italy 677713-061 For use in the United Kingdom 677713-031

For use in Japan 677713-291 For use in the United States 677713-001

For use in Latin America 677713-161

Keyboard for use only with Alexandre Herchcovitch Special Edition computer models

For use in Brazil 683100-201 For use in France 683100-121

For use in Latin America 683100-161 For use in the United States 683100-001

677713-FL1 For use in Russia 677713-251

677713-DH1 For use in Saudi Arabia 677713-171

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

Battery on page 44).

WLAN module on page 48).

Remove the keyboard:

1. Remove the two rubber feet (1) that are attached to the rear corner covers. The rubber feet are

attached to the rear corner covers by double-sided tape and are included in the Rubber Kit, spare part number 664996-001.

2. Remove the two Phillips PM2.0×5.7 screws (2) that secure the rear corner covers to the

computer.

60 Chapter 4 Removal and replacement procedures

3. Remove the rear corner covers (3). The rear corner covers are included in the Rubber Kit, spare

part number 664996-001.

4. Remove the three Phillips PM2.0×5.7 screws that secure the keyboard to the computer.

5. Rest and secure the computer on its right side.

6. Partially open the computer.

Component replacement procedures 61

7. Insert a screwdriver or similar thin tool into the keyboard release opening, and then press on the

back of the keyboard until the keyboard disengages from the computer.

8. Turn the computer right-side up with the front toward you.

9. Lift the rear edge of the keyboard (1), and then swing the keyboard up and forward until it rests

upside down on the palm rest.

10. Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and

then disconnect the keyboard cable (3) from the system board.

62 Chapter 4 Removal and replacement procedures

11. Remove the keyboard (3).

Reverse this procedure to install the keyboard.

Display assembly

NOTE: The display assembly subcomponents are spared as individual components.

Before removing the display assembly subcomponents, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the rear covers (see

Remove the display assembly subcomponents:

1. Release the wireless antenna cables (1) from the clips (2) and routing channel built into the

base enclosure.

Battery on page 44).

WLAN module on page 48).

Keyboard on page 58).

2. Disconnect the display panel cable (3) from the system board.

Component replacement procedures 63

3. Release the display panel cable (4) from the clip built into the base enclosure.

4. Remove the two Phillips PM2.0×5.7 screws (1) that secure the display assembly to the

computer.

64 Chapter 4 Removal and replacement procedures

5. Remove the display assembly (2).

NOTE: See Display panel on page 46 and Webcamera module on page 47 for display bezel,

display panel, and webcamera module removal procedures.

6. If it is necessary to replace the hinges:

a. Remove the display assembly.

b. Remove the display bezel.

c. Remove the display panel.

d. Remove the four Phillips PM2.0×4.2 (1) screws that secure the hinges to the

display enclosure.

Component replacement procedures 65

e. Remove the hinges (2). The hinges are available in the Display Hinge Kit, spare part

number 659499-001.

7. If it is necessary to replace the display panel cable:

a. Remove the display assembly.

b. Remove the display bezel.

c. Remove the display panel.

d. Remove the left display hinge.

e. Release the webcamera cable (1) from the display enclosure. (The webcamera cable is

attached to the display enclosure with double-sided tape.)

f. Release the display panel cable from the clip (2) built into the display enclosure near the

left display hinge area.

66 Chapter 4 Removal and replacement procedures

g. Remove the display panel cable (3). The display panel cable is available in the Display

Cable Kit, spare part number 659498-001.

8. If it is necessary to replace the wireless antenna cables and transceivers:

a. Remove the display assembly.

b. Remove the display bezel.

c. Remove the display panel.

d. Remove the display hinges.

e. Remove the Phillips PM2.0×4.2 screw (1) that secures the right enclosure bracket to the

display enclosure.

f. Remove the left and right enclosure brackets (2). The left and right display enclosure

brackets are included in the Display Hinge Kit, spare part number 659499-001.

g. Release the wireless antenna cables (3) from the clips (4) and routing channels built into

the display enclosure.

h. Detach the WLAN transceivers and the WWAN transceivers (5) from the display enclosure.

(The transceivers are attached to the display enclosure with double-sided tape.)

Component replacement procedures 67

i. Remove the wireless antenna cables and transceivers (6). The WLAN antenna and WWAN

antenna are available in the Wireless Antenna Kit, spare part number 659492-001.

Reverse this procedure to reassemble and install the display assembly.

Top cover

NOTE: The top cover spare part kit includes the power button board and cable and the TouchPad

and cable.

Description Spare part number

In charcoal finish for use only with computer models equipped with an AMD processor 659513-001

In ash black finish for use only with computer models equipped with an AMD processor 659514-001

In ruby red finish for use only with computer models equipped with an AMD processor 678159-001

For use only with Alexandre Herchcovitch Special Edition computer models 683099-001

In charcoal finish for use only with computer models equipped with an Intel processor 669426-001

In ash black finish for use only with computer models equipped with an Intel processor 669427-001

In ruby red finish for use only with computer models equipped with an Intel processor 677718-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

the computer on, and then shut it down through the operating system.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

68 Chapter 4 Removal and replacement procedures

5. Remove the service door (see WLAN module on page 48).

6. Remove the keyboard (see

7. Remove the display assembly (see

When replacing the top cover, be sure that the TouchPad button board and cable (see

Keyboard on page 58).

Display assembly on page 63).

TouchPad button board on page 73) and speakers (see Speakers on page 71) are removed from the

defective top cover and installed on the replacement top cover.

Remove the top cover:

1. Close the computer.

2. Turn the computer upside down, with the front toward you.

3. Remove the seven Phillips PM2.5×7.0 screws that secure the top cover to the computer.

4. Turn the computer right-side up, with the front toward you.

5. Open the computer.

Component replacement procedures 69

6. Disconnect the following cables from the system board:

(1) Power button board cable

(2) TouchPad button board cable

(3) Speaker cable

7. Remove the four Phillips PM2.5×7.0 screws that secure the top cover to the computer.

8. Lift the rear edge of the top cover (1) until the left and right sides disengage from the

base enclosure.

70 Chapter 4 Removal and replacement procedures

9. Remove the top cover (2).

Reverse this procedure to install the top cover.

Speakers

Description Spare part number

Speaker Kit (includes left and right speakers and cable) 659508-001

Before removing the speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

a. Service cover (see

b. Keyboard (see

c. Top cover (see

Battery on page 44), and then remove the following components:

WLAN module on page 48)

Keyboard on page 58)

Top cover on page 68)

Remove the speakers:

1. Turn the top cover upside down, with the front edge toward you.

2. Release the speaker cables from the clips built into the TouchPad (1) and top cover (2).

3. Release the speakers from the clips (3) built into the top cover.

Component replacement procedures 71

4. Remove the speakers and cables (4).

Reverse this procedure to install the speakers.

72 Chapter 4 Removal and replacement procedures

TouchPad button board

Description Spare part number

TouchPad button board (includes cable) 664993-001

Before removing the TouchPad button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

a. Service cover (see

b. Keyboard (see

c. Top cover (see

Battery on page 44), and then remove the following components:

WLAN module on page 48)

Keyboard on page 58)

Top cover on page 68)

Remove the TouchPad button board and cable:

1. Turn the top cover upside down, with the front edge toward you.

2. Release the ZIF connector to which the TouchPad cable is attached, and then disconnect the

TouchPad cable (1) from the TouchPad button board.

3. Remove the two Phillips PM2.0×3.8 screws (2) that secure the TouchPad button board to the

top cover.

4. Remove the TouchPad button board (3) and cable.

Reverse this procedure to install the TouchPad button board and cable.

Component replacement procedures 73

System board

NOTE: The system board spare part kit includes replacement thermal material.

Description Spare part number

For use only with computer models equipped with an AMD E450 processor and with WWAN capability (includes replacement thermal material)

For use only with computer models equipped with an AMD E300 processor and with WWAN capability (includes replacement thermal material)

For use only with computer models equipped with an AMD E2-1800 processor and with WWAN capability (includes replacement thermal material)

For use only with computer models equipped with an AMD E1-1200 processor and with WWAN capability (includes replacement thermal material)

For use only with computer models equipped with an AMD E450 processor but not WWAN capability (includes replacement thermal material)

For use only with computer models equipped with an AMD E300 processor but not WWAN capability (includes replacement thermal material)

For use only with computer models equipped with an AMD E2-1800 processor but not WWAN capability (includes replacement thermal material)

For use only with computer models equipped with an AMD E1-1200 processor but not WWAN capability (includes replacement thermal material)

For use only with computer models equipped with an Intel i3-2367M processor (includes replacement thermal material)

For use only with computer models equipped with an Intel Celeron 857 processor (includes replacement thermal material)

For use only with computer models equipped with an Intel Celeron 867 processor (includes replacement thermal material)

659512-001

659510-001

683532-001

683534-001

659511-001

659509-001

683533-001

683535-001

664335-001

664336-001

677716-001

For use only with computer models equipped with an Intel Pentium 967 processor (includes replacement thermal material)

665828-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the WLAN module (see

6. Remove the WWAN module (see

7. Disconnect the hard drive connector cable from the system board (see

8. Remove the keyboard (see

Battery on page 44).

WLAN module on page 48).

WWAN module (select models only) on page 51).

Hard drive on page 55).

Keyboard on page 58).

74 Chapter 4 Removal and replacement procedures

9. Disconnect the display panel cable from the system board (see Display assembly on page 63).

10. Remove the top cover (see

Top cover on page 68).

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

SIM (see

●

RTC battery (see

●

Memory module (see

●

Power connector cable (see

●

Fan (see

●

Heat sink (see

●

SIM (select models only) on page 45)

RTC battery on page 53)

Memory module on page 57)

Power connector cable on page 75)

Fan on page 77)

Heat sink on page 78)

Remove the system board:

1. Lift the left side of the system board (1) until it rests at an angle.

2. Remove the system board (2) by sliding it up and to the left at an angle.

Reverse this procedure to install the system board.

Power connector cable

Description Spare part number

Power connector cable (includes bracket) 664995-001

Component replacement procedures 75

Before removing the power connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

a. Service cover (see

b. Keyboard (see

c. Top cover (see

d. System board (see

Battery on page 44), and then remove the following components:

WLAN module on page 48)

Keyboard on page 58)

Top cover on page 68)

System board on page 74)

Remove the power connector cable:

1. Turn the system board upside down, with the right side toward you.

2. Disconnect the power connector cable (1) from the system board.

3. If necessary, separate the power connector bracket (2) from the power connector.

Reverse this procedure to install the power connector cable and bracket.

76 Chapter 4 Removal and replacement procedures

Fan

Description Spare part number

Fan 665000-001

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side

of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

a. Service cover (see

b. Keyboard (see

c. Top cover (see

d. System board (see

Battery on page 44), and then remove the following components:

WLAN module on page 48)

Keyboard on page 58)

Top cover on page 68)

System board on page 74)

Remove the fan:

1. Turn the system board upside down, with the front toward you.

2. Disconnect the fan cable (1) from the system board.

3. Remove the two Phillips PM2.0×4.6 screws (2) that secure the fan to the system board.

Component replacement procedures 77

4. Remove the fan (3).

Reverse this procedure to install the fan.

Heat sink

NOTE: The heat sink spare part kit includes replacement thermal material.

Description Spare part number

PCH heat sink for use with all computer models 683843-001

Heat sink only for use with computer models equipped with an AMD processor 664999-001

Heat sink for use only with computer models equipped with an Intel processor 667121-001

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side

Before removing the heat sink, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

the computer on, and then shut it down through the operating system.

78 Chapter 4 Removal and replacement procedures

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

a. Service cover (see

b. Keyboard (see

c. Top cover (see

d. System board (see

Battery on page 44), and then remove the following components:

WLAN module on page 48)

Keyboard on page 58)

Top cover on page 68)

System board on page 74)

Remove the heat sink:

1. Turn the system board upside down, with the front toward you.

2. Loosen the captive screws (1) that secure the heat sink to the system board.

NOTE: The number of screws used to secure the heat sink to the system board varies by

computer model.

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the heat sink from side to side to detach it.

3. Remove the heat sink (2).

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the

system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits.

The following illustration shows the replacement thermal material locations on a computer model equipped with an AMD processor and a graphics subsystem with discrete memory. Thermal paste is used on the processor (1) and the heat sink section (2) that services it.

Component replacement procedures 79

Reverse this procedure to install the heat sink.

80 Chapter 4 Removal and replacement procedures

5 Setup Utility (BIOS) and System

Diagnostics

Using Setup Utility

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

NOTE: Use extreme care when making changes in Setup Utility. Errors can prevent the computer

from operating properly.

Starting Setup Utility

NOTE: An external keyboard or mouse connected to a USB port can be used with Setup Utility only

if USB legacy support is enabled.

To start Setup Utility, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Setup Utility.

Changing the language of Setup Utility

1. Start Setup Utility.

2. Use the arrow keys to select System Configuration > Language, and then press enter.

3. Use the arrow keys to select a language, and then press enter.

4. When a confirmation prompt with your language selected is displayed, press enter.

5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

Your change takes effect immediately.

Using Setup Utility 81

Navigating and selecting in Setup Utility

To navigate and select in Setup Utility, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then

press enter, or use a pointing device to click the item.

To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the

●

screen, or use the up arrow key or the down arrow key.

To close open dialog boxes and return to the main Setup Utility screen, press esc, and then

●

follow the on-screen instructions.

2. Press f10 to enter Setup Utility.

To exit Setup Utility menus, choose one of the following methods:

To exit Setup Utility menus without saving your changes, press the esc key, and then follow the

●

on-screen instructions.

– or –

Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

● To save your changes and exit Setup Utility menus, press f10, and then follow the on-

screen instructions.

– or –

Use the tab key and the arrow keys to select Exit > Exit Saving Changes, and then press enter.

Your changes go into effect when the computer restarts.

Displaying system information

1. Start Setup Utility.

2. Select the Main menu. System information such as the system time and date, and identification

information about the computer is displayed.

3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter.

82 Chapter 5 Setup Utility (BIOS) and System Diagnostics

Restoring factory settings in Setup Utility

NOTE: Restoring defaults will not change the hard drive mode.

To return all settings in Setup Utility to the values that were set at the factory, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Setup Utility.

3. Use the arrow keys to select Exit > Load Setup Defaults.

4. Follow the on-screen instructions.

5. To save your changes and exit, press f10, and then follow the on-screen instructions.

– or –

Use the arrow keys to select Exit > Exit Saving Changes, and then press enter.

Your changes go into effect when the computer restarts.

NOTE: Your password settings and security settings are not changed when you restore the

factory settings.

Exiting Setup Utility

To exit Setup Utility and save your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter.

To exit Setup Utility without saving your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

Updating the BIOS

Updated versions of the BIOS may be available on the HP Web site.

Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

Using Setup Utility 83

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing

fn+esc (if you are already in Windows) or by using Setup Utility.

1. Start Setup Utility (BIOS).

2. Use the arrow keys to select Main.

3. To exit Setup Utility (BIOS) without saving your changes, use the tab key and the arrow keys to

select Exit > Exit Discarding Changes, and then press enter.

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep or Hibernation.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. Select Start > Help and Support > Maintain.

2. Follow the on-screen instructions to identify your computer and access the BIOS update you

want to download.

3. At the download area, follow these steps:

a. Identify the BIOS update that is later than the BIOS version currently installed on your

computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive. Make a note

of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator

before installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1. Open Windows Explorer by selecting Start > Computer.

2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains

the update.

84 Chapter 5 Setup Utility (BIOS) and System Diagnostics

4. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS

installation begins.

5. Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in System Diagnostics:

Start-up test—This test analyzes the main computer components that are required to start

●

the computer.

Run-in test—This test repeats the start-up test and checks for intermittent problems that the

●

start-up test does not detect.

● Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all

data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector.

Memory test—This test analyzes the physical condition of the memory modules. If it reports an

●

error, replace the memory modules immediately.

Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact

●

HP support to report the issue and purchase a replacement battery.

You can also view system information and error logs in the System Diagnostics window.

To start System Diagnostics:

1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is

displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2.

2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostics test while it is running, press esc.

Using System Diagnostics 85

86 Chapter 5 Setup Utility (BIOS) and System Diagnostics

6 Specifications

Computer specifications

Metric U.S.

Dimensions

Width 29.16 cm 11.48 in

Depth 2.15 cm 8.46 in

Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in

Weight

With 6-cell battery 1.60 kg 3.53 lb

With 3-cell battery 1.46 kg 3.22 lb

Input power

Operating voltage and current 18.5 V dc @ 3.5 A - 65 W

Temperature

Operating 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity (noncondensing)

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this

range of temperatures.

Computer specifications 87

11.6-inch display specifications

Metric U.S.

Dimensions

Height 14.70 cm 5.79 in

Width 25.90 cm 10.20 in

Diagonal 29.50 cm 11.61 in

Number of colors Up to 16.8 million

Contrast ratio 200:1 (typical)

Brightness 200 nits (typical)

Pixel resolution

Pitch 0.197 mm × 0.197 mm

Format 1366 × 768

Configuration RGB vertical stripe

Backlight LED

Character display 80 × 25

Total power consumption 2.0 W

Viewing angle ±65° horizontal, ±50° vertical (typical)

88 Chapter 6 Specifications

Hard drive specifications

*640-GB *500-GB *320-GB *250-GB

Dimensions

Height 9.5 mm 9.5 mm 9.5 and 7.0 mm 9.5 and 7.0 mm

Length 100.2 mm 100.4 mm 100.4 mm 100.4 mm

Width 69.9 mm 69.9 mm 69.9 mm 69.9 mm

Weight 98 g 110 g 110 g 110 g

Interface type SATA SATA SATA SATA

Transfer rate

Synchronous (maximum) 106 MB/sec 1.1 GB/sec 1.1 GB/sec 1.1 GB/sec

Security ATA security ATA security ATA security ATA security

Seek times (typical read, including setting)

Single track 1.5 ms 1.5 ms 1.5 ms 1.5 ms

Average (read/write) 12/13 ms 11/13 ms 11/13 ms 11/13 ms

Maximum 24 ms 22 ms 22 ms 22 ms

Logical blocks 1,250,263,728 976,773,168 628,142,448 488,397,168

Disk rotational speed 5400 rpm 7200 and 5400 rpm 7200 and 5400 rpm 5400 rpm

Operating temperature 0°C to 60°C (32°F to 140°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

Hard drive specifications 89

90 Chapter 6 Specifications

7 Backup and recovery

Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed.

This chapter provides information on the following topics:

● Creating a set of recovery discs or a recovery flash drive (Recovery Manager software feature)

● Performing a system restore (from the partition, recovery discs, or a recovery flash drive)

Backing up your information

●

Recovering a program or driver

●

Restore

In the event of hard drive failure, to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup.

If for some other reason you need to restore your system, this can be achieved using the HP Recovery partition (select models only), without the need for recovery discs or a recovery flash drive. To check for the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management. If the recovery partition is present, a Recovery drive is listed in the window.

CAUTION: HP Recovery Manager (partition, or discs/flash drive) restores only software that was

preinstalled at the factory. Software not provided with this computer must be reinstalled manually.

NOTE: Recovery discs have been included if your computer does not have a recovery partition.

Restore 91

Creating restore media

HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting up the computer for the first time.

NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery

flash drive. Handle these discs or flash drive carefully and keep them in a safe place.

NOTE: If your computer does not include an integrated optical drive, you can use an optional

external optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.

Guidelines:

Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.

●

NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE

(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.

The computer must be connected to AC power during this process.

●

Only one set of recovery discs or one recovery flash drive can be created per computer.

●

NOTE: If you are creating recovery discs, number each disc before inserting into the

optical drive.

If necessary, you can exit the program before you have finished creating the recovery discs or

●

recovery flash drive. The next time you open Recovery Manager, you will be prompted to continue the backup creation process.

To create a set of recovery discs or a recovery flash drive:

1. Select Start > All Programs > Security and Protection > HP Recovery Manager > HP

Recovery Media Creation.

2. Follow the on-screen instructions.

92 Chapter 7 Backup and recovery

Hp DM1 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

Display

Buttons

Keys

Lights

TouchPad

Front

Left side

Right side

Bottom

3 Illustrated parts catalog

Service label

Computer major components

Display assembly subcomponents

Mass storage devices

Miscellaneous parts

Sequential part number listing

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Component replacement procedures

Service label

Computer feet

Battery

SIM (select models only)

Display panel

Webcamera module

WLAN module

WWAN module (select models only)

RTC battery

Hard drive

Memory module

Keyboard

Display assembly

Top cover

Speakers

TouchPad button board

System board

Power connector cable

Heat sink

Using Setup Utility

Starting Setup Utility

Changing the language of Setup Utility

Navigating and selecting in Setup Utility

Displaying system information

Restoring factory settings in Setup Utility

Exiting Setup Utility

Updating the BIOS

Determining the BIOS version

Downloading a BIOS update

Using System Diagnostics

6 Specifications

Computer specifications

11.6-inch display specifications

Hard drive specifications

7 Backup and recovery

Restore

Creating restore media