The information contained in this
document is subject to change without
notice.
All rights reserved. Reproduction,
adaptation, or translation of this
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except as allowed under copyright laws.
The only warranties for HP products
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such products and services. Nothing
herein should be construed as
constituting an additional warranty. HP
shall not be liable for technical or
editorial errors or omissions contained
herein.
Acknowledgements
Microsoft, MS, MS-DOS, and Windows
are registered trademarks of Microsoft
Corporation.
TrueType is a U.S. trademark of Apple
Computer, Inc.
Adobe, AdobeRGB, and Acrobat are
trademarks of Adobe Systems
Incorporated.
Terms and conventions
The following terms and conventions
are used in this user's guide.
Visual
The printer software is accessible for
users with visual impairments or low
vision through the use of Windows
accessibility options and features. It
also supports most assistive technology
such as screen readers, Braille readers,
and voice-to-text applications. For
users who are color blind, colored
buttons and tabs used in the software
and on the HP printer have simple text
or icon labels that convey the
appropriate action.
Mobility
For users with mobility impairments, the
printer software functions can be
executed through keyboard
commands. The software also supports
Windows accessibility options such as
StickyKeys, ToggleKeys, FilterKeys,
and MouseKeys. The printer doors,
buttons, paper trays, and paper guides
can be operated by users with limited
strength and reach.
Support
For more details about the accessibility
of this product and HP's commitment to
product accessibility, visit HP's Web
www.hp.com/accessibility.
site at:
Terms
The HP Deskjet printer is also referred
to as the HP Deskjet, HP printer, or
printer.
Cautions and warnings
A Caution indicates possible damage
to the HP Deskjet printer or to other
equipment. For example:
CAUTION: Do not touch the print
cartridge ink nozzles or copper
contacts. Touching these parts will
result in clogs, ink failure, and bad
electrical connections.
A Warning indicates possible harm to
you or to others. For example:
WARNING! Keep both new and
used print cartridges out of the
reach of children.
Accessibility
Your HP printer provides a number of
features that make it accessible for
people with disabilities.
Welcome to the HP Deskjet D2400 Printer series Help. For details on how to use your
computer and the printer together, see the following table and select an appropriate topic.
You can also use the table of contents pane on the left to locate information.
NOTE: For information about installing the software, see the Setup Guide that came
with the printer.
SectionDescription
Special featuresLearn about some of the printer's special features.
Get startedLearn how to operate the printer and use and replace the print
Connect the printerLearn how to connect the printer to your computer.
Print using the Photosmart
Essential button
Print photosLearn how to print photos, adjust the appearance of photos
Print other documentsLearn how to print a variety of documents, including e-mail,
Printing tipsLearn how to use printing shortcuts, select a paper type, change
Printer softwareLearn how to make the HP Deskjet the default printer, set default
MaintenanceLearn how to install and care for print cartridges, view how much
TroubleshootingFind a solution to a hardware or software problem.
HP supportFind out how to contact HP support.
Order suppliesOrder supplies for the printer.
cartridges.
Open the HP Photosmart Software and access the HP imaging
features.
before you print, install a photo print cartridge, store and handle
photo paper, and share photos with friends and family.
greeting cards, envelopes, labels, posters, booklets,
transparencies, and iron-on media.
the print resolution, set the page order, print multiple pages on
a single sheet, preview a document, and use two-sided printing.
print settings, and download printer software updates.
ink is left in a print cartridge, print a test page, and remove ink
stains.
Welcome5
Chapter 1
(continued)
SectionDescription
SpecificationsLearn about the paper capacity, requirements, and other
specifications for the printer.
HP inkjet supplies recycling
Find out how to recycle print cartridges.
program
6Welcome
2Special features
Congratulations! You have purchased an HP Deskjet printer that is equipped with several
exciting features:
•User friendly: Easy to install and operate.
•Borderless printing: Print 4 x 6 inch photos to the edges of the paper by using
the
borderless printing feature.
•Ink level indicator: Know the approximate ink level of each print cartridge with the
onscreen Ink Status window. For information, see
•Ink-backup mode: Continue printing with one print cartridge when the other print
cartridge has run out of ink. For information, see
•Photosmart Essential button: Use the
HP Photosmart Software, which provides a fast and easy way to make prints of your
photos.
View estimated ink levels.
Ink-backup mode.
Photosmart Essential button to open the
Special features7
3Get started
•The printer at a glance
Buttons and lights
•
Paper tray
•
Print cartridges
•
Ink-backup mode
•
The printer at a glance
Click the links below to learn about the printer features.
1 Buttons and lights
2 Paper tray
1 Print cartridges
8Get started
1 USB port
Buttons and lights
Use the printer buttons to turn the printer on and off, cancel a print job, and open the
HP Photosmart Software. The printer lights give you visual cues about the status of the
printer.
1 Power button and light
2 Cancel button
3 Photosmart Essential button
Buttons and lights9
Chapter 3
Power button and light
Use the Power button to turn the printer on and off. It can take a few seconds for the
printer to turn on after you press the Power button.
1 Power button and light
The Power light flashes when the printer is processing.
CAUTION: Always use the Power button to turn the printer on and off. Using a power
strip, surge protector, or a wall-mounted switch to turn the printer on and off might
cause printer failure.
Cancel button
The printer has a Cancel button.
1 Cancel button
Pressing the Cancel button cancels the current print job or print cartridge alignment job.
NOTE: Pressing the Print Cancel a second time causes the printer to resume
printing.
10Get started
Photosmart Essential button
Use the Photosmart Essential button to open the HP Photosmart Software.
1 Photosmart Essential button
The HP Photosmart Software provides a fast and easy way to make prints of your photos.
It also provides access to other basic HP imaging software features, such as saving,
viewing, and sharing your photos.
Paper tray
For information about the paper tray, select one of these topics.
•
Unfold the paper tray
Use the paper tray
•
Fold the paper tray
•
Unfold the paper tray
To unfold the paper tray
1. Raise the printer cover.
Paper tray11
Chapter 3
2. Lower the paper tray.
3. Pull out the tray extension.
4. If you are printing in the Fast Draft mode, fold out the tray extension stop.
12Get started
5. Lower the printer cover.
Use the paper tray
Print on different sizes of media by sliding the paper guide to the right or to the left. The
printer deposits printed pages on the top of the paper tray.
Fold the paper tray
To fold the paper tray
1. Remove paper or other media from the paper tray.
2. If the tray extension stop is folded out, fold it back in.
Paper tray13
Chapter 3
3. Push the tray extension into the paper tray.
4. Raise the printer cover.
5. Raise the paper tray.
14Get started
6. Lower the printer cover.
Print cartridges
Three print cartridges can be used with the printer.
1 Black print cartridge
2 Tri-color print cartridge
3 Photo print cartridge
NOTE: Your printer might be packaged with only a tri-color print cartridge. For better
results, install a black print cartridge in addition to the tri-color print cartridge. You can
print without a black print cartridge but doing so can cause the printer to print more
slowly and printed colors to differ from those you would see if a black print cartridge
and a tri-color print cartridge were installed.
For information on ordering print cartridges, see
For information about using the print cartridges, see the following topics:
•
Use print cartridges
Replace print cartridges
•
Use print cartridges
The print cartridges can be used in the following ways:
•Everyday printing: Use the black and tri-color print cartridges for everyday print jobs.
•Quality color photos: For more vibrant colors when printing color photographs or
other special documents, remove the black print cartridge and install a photo print
cartridge. The photo print cartridge, in combination with the tri-color print cartridge,
provides you with virtually grain-free photos.
Order supplies.
Print cartridges15
Chapter 3
Replace print cartridges
When buying print cartridges, look for the print cartridge selection number.
You can find the selection number in three places:
•Selection number label: Look at the label on the print cartridge that you are replacing.
1 Selection number label
•Printer documentation: For a list of print cartridge selection numbers, see the
reference guide that came with the printer.
•Print Cartridge Ordering Information dialog box: For a list of print cartridge selection
numbers, open the printer
the Print Cartridge Information button.
If a print cartridge runs out of ink, the printer can operate in ink-backup mode. For more
information, see
For information about installing a replacement print cartridge, see
Toolbox, click the Estimated Ink Level tab, and then click
Ink-backup mode.
Installation instructions.
Ink-backup mode
In the ink-backup mode, the printer operates with only one print cartridge. The ink-backup
mode is initiated when a print cartridge is removed from the print cartridge cradle.
NOTE: When the printer operates in ink-backup mode, a message is displayed on
screen. If the message is displayed and two print cartridges are installed in the printer,
verify that the protective piece of plastic tape has been removed from each print
cartridge. When plastic tape covers the print cartridge contacts, the printer cannot
detect that the print cartridge is installed.
16Get started
To remove plastic tape from a print cartridge
▲ Hold the print cartridge so that the copper strips are on the bottom and facing toward
the printer, and then carefully remove the plastic tape.
1 Remove plastic tape
CAUTION: Do not touch the print cartridge ink nozzles or copper contacts.
Touching these parts will result in clogs, ink failure, and bad electrical connections.
Do not remove the copper strips. They are required electrical contacts.
For more information about ink-backup mode, see the following topics:
•
Ink-backup mode output
Exit ink-backup mode
•
Ink-backup mode output
Printing in ink-backup mode slows the printer and affects the quality of printouts.
Installed print cartridgeResult
Black print cartridgeColors print as grayscale.
Tri-color print cartridgeColors print but black is grayed and is not a true black.
Photo print cartridgeColors print as grayscale.
NOTE: HP does not recommend using the photo print cartridge for ink-backup mode.
Exit ink-backup mode
Install two print cartridges in the printer to exit ink-backup mode.
For information about installing a print cartridge, see
Installation instructions.
Ink-backup mode17
4Connect the printer
•USB
USB
The printer connects to the computer with a universal serial bus (USB) cable.
NOTE: For best printing performance, use a USB 2.0 compatible cable.
For instructions about connecting the printer with a USB cable, see the Setup Guide that
came with the printer.
NOTE: A USB cable might not be packaged with your printer.
18Connect the printer
5Print using the Photosmart
Essential button
To quickly print photos, use the Photosmart Essential button.
•
About the Photosmart Essential button
About the HP Photosmart Software
•
About the Photosmart Essential button
The Photosmart Essential button is located on the front panel of the printer. When you
press the button, the HP Photosmart Software is opened on your computer.
1 Photosmart Essential button
About the HP Photosmart Software
The HP Photosmart Software provides a fast and easy way to make prints of your photos.
It also provides access to other basic HP imaging software features, such as saving,
viewing, and sharing your photos.
NOTE: If the HP Photosmart Software is not installed on your computer, a message
is displayed when you press the Photosmart Essential button. For more information,
see
I pressed the Photosmart Essential button, but nothing happens.
For more information on using the HP Photosmart Software:
•Check the Contents panel on the left. Look for the HP Photosmart Software Helpcontents book at the top.
•If you do not see the HP Photosmart Software Help contents book at the top of the
Contents panel, access the software help through the HP Solution Center.
Print using the Photosmart Essential button19
6Print photos
The printer software offers several features that make printing digital photos easier and
improve photo quality.
Learn how to print photos
Print a borderless photo.Print a photo with a border.
Learn how to perform other photo printing tasks
•Use the
•Print an
•Prevent photo paper from curling by following the
guidelines.
•Use HP Everyday Photo Paper to
Print borderless photos
To print borderless photos, use 4 x 6 inch photo paper with a 0.5 inch tab (10 x 15 cm
with 1.25 cm tab). The photo prints without borders on three sides and with a small border
on the bottom edge that you tear off to make the photo completely borderless.
photo print cartridge for great colors and virtually grain-free photos.
Exif Print-formatted photo if you have Exif Print-enabled software.
photo paper storage and handling
save money and ink when printing photos.
Guidelines
•Use 4 x 6 inch photo paper with a 0.5 inch tab (10 x 15 cm with 1.25 cm tab).
•Do not print borderless photos in ink-backup mode. Always have two print cartridges
installed in the printer.
For more information, see
•Open the file in a software program such as HP Photosmart Software and resize the
photo. Ensure that the size corresponds to the paper size that you want to use.
•For maximum fade resistance, use HP Premium Plus Photo Paper.
•Verify that the photo paper that you are using is flat. For information about preventing
photo paper from curling, see the
•Do not exceed the paper tray capacity: 15 sheets of photo paper.
Prepare to print
1. Slide the paper guide all the way to the left.
2. Verify that the photo paper is flat.
20Print photos
Ink-backup mode.
photo paper storage instructions.
3. Place the photo paper in the right side of the tray. The side to be printed on should
face down and the short edge should point towards the printer.
If you are using photo paper that has a tear-off tab, verify that the tab is pointing away
from the printer.
4. Push the paper into the printer until it stops.
5. Slide the paper guide firmly against the edge of the paper.
Print
NOTE: If your software program includes a photo printing feature, follow the
instructions that are provided with the software program. Otherwise, follow these
instructions.
1. Open the photo in a software program that allows editing, such as HP Photosmart
Software.
2. Open the
Printer Properties dialog box.
3. Click the Printing Shortcuts tab.
4. In the Printing Shortcuts list, click Photo Printing-Borderless, and then select the
following options:
•Print Quality: Normal or Best
NOTE: For maximum dpi quality, go to the Features tab, and then click
Maximum dpi in the Print Quality drop-down list.
•Paper Type: An appropriate photo paper type
•Paper Size: An appropriate borderless photo paper size
•Orientation: Portrait or Landscape
Print borderless photos21
Chapter 6
5. If necessary, change the HP Real Life Technologies photo fix setting.
6. Select any other print settings that you want, and then click OK.
If you printed on photo paper with a tear-off tab, remove the tab to make the document
completely borderless.
Use the What's This? help to learn about the features that appear in the Printer Properties
dialog box.
Print photos with a border
Guidelines
•For maximum fade resistance, use HP Premium Plus Photo Paper.
•Verify that the photo paper that you are using is flat. For information about preventing
photo paper from curling, see the
•Do not exceed the paper tray capacity: 15 sheets of photo paper.
photo paper storage instructions.
Prepare to print
1. Slide the paper guide all the way to the left.
2. Verify that the photo paper is flat.
3. Place the photo paper in the right side of the tray. The side to be printed on should
face down and the short edge should point towards the printer.
22Print photos
4. Push the paper into the printer until it stops.
5. Slide the paper guide firmly against the edge of the paper.
Small photos
Large photos
Print
NOTE: If your software program includes a photo printing feature, follow the
instructions that are provided with the software program. Otherwise, follow these
instructions.
1. Open the photo in a software program that allows editing, such as HP Photosmart
Software.
2. Open the
Printer Properties dialog box.
3. Click the Printing Shortcuts tab.
4. In the Printing Shortcuts list, click Photo Printing-with white borders, and then
select the following options:
•Print Quality: Normal or Best
NOTE: For maximum dpi quality, go to the Features tab, and then click
Maximum dpi in the Print Quality drop-down list.
•Paper Type: An appropriate photo paper type
•Paper Size: An appropriate photo paper size
•Orientation: Portrait or Landscape
5. If necessary, change the
HP Real Life Technologies photo fix setting.
6. Select any other print settings that you want, and then click OK.
Use the
What's This? help to learn about the features that appear in the Printer Properties
dialog box.
Print photos with a border23
Chapter 6
HP Real Life Technologies photo fix
HP Real Life Technologies enhance the quality of your printed photos.
In most cases, you do not need to change the Basic default print setting. The Basic setting
sharpens the images that you print, and improves the quality and clarity of low resolution
images, such as those downloaded from the Internet.
You can change the setting to Full if the images that you print are under exposed or over
exposed, contain dark areas or red eye, or have colors that appear washed out.
You can also select the Off setting if you prefer to edit the image manually in a software
program such as HP Photosmart Software.
To change the HP Real Life Technologies setting
1. Open the
2. Click the Features tab.
3. In the HP Real Life Technologies Photo fix drop-down list, select the appropriate
setting for the photo you are printing.
Printer Properties dialog box.
Photo print cartridge
The photo print cartridge, when used in conjunction with the tri-color print cartridge,
provides virtually grain-free photos. It offers exceptional fade resistance for photos that
are printed on HP Premium Plus Photo Paper.
The photo print cartridge can be purchased separately if it is not included with your printer.
To install the photo print cartridge
▲ To install the photo print cartridge, remove the black print cartridge from the printer,
and then install the photo print cartridge in the right side of the print cartridge cradle.
NOTE: To learn how to install a print cartridge, see Installation instructions. To
protect a print cartridge when it is not in the printer, follow the
cartridges guidelines.
To use the photo print cartridge
1. Open the
2. Click the Printing Shortcuts tab.
3. In the Printing Shortcuts list, click either Photo Printing-Borderless or Photo
Printing-with white borders.
24Print photos
Maintain print
Printer Properties dialog box.
4. In the Print Quality drop-down list, click Normal or Best.
5. In the Paper Type drop-down list, select the appropriate photo paper type.
6. Select any other print settings that you want, and then click OK.
Exif Print
Exif Print (Exchangeable Image File Format 2.2) is an international digital imaging
standard that simplifies digital photography and enhances printed photos. When a photo
is taken with an Exif Print-enabled digital camera, Exif Print captures information such as
exposure time, type of flash, and color saturation, and stores it in the image file. The
printer software then uses this information to automatically perform image-specific
enhancements to create outstanding photos.
To print Exif Print-enhanced photos, you must have the following items:
•A digital camera that supports Exif Print
•Exif Print-enabled photo software, such as HP Photosmart Software
To print Exif Print-enhanced photos
1. Open the photo in an Exif Print-enabled software program that allows editing, such
2. Open the
3. Click the Features tab.
4. In the Paper Type drop-down list, click More, and then select the appropriate photo
5. In the Print Quality drop-down list, click Normal, Best, or Maximum dpi.
6. Select any other print settings that you want, and then click OK.
NOTE: For maximum dpi quality, go to the Features tab, and then click
Maximum dpi in the Print Quality drop-down list.
as HP Photosmart Software.
Printer Properties dialog box.
paper type.
The printer software automatically optimizes the printed image.
Store and handle photo paper
Follow these instructions to maintain the quality of HP brand photo paper.
Storage
•Keep unused photo paper in a sealed plastic bag. Store the packaged photo paper
on a flat surface in a cool place.
•When you are ready to print, remove only the paper that you plan to use immediately
from the plastic bag. When you have finished printing, return any unused photo paper
to the plastic bag.
•Do not leave unused photo paper in the paper tray. The paper might start to curl,
which can reduce the quality of your photos.
Exif Print25
Chapter 6
Handling
•Always hold photo paper by its edges. Fingerprints on photo paper can reduce print
quality.
•If the corners of the photo paper curl more than 10 mm (0.4 inch), flatten the paper
by putting it in the storage bag, and then gently bending it in the opposite direction of
the curl until the paper lies flat.
Photo paper should be flat before it is printed on.
Save money when printing photos
To save money and ink when printing photos, use HP Everyday Photo Paper and set the
print quality to Normal.
HP Everyday Photo Paper is designed to create quality photos with less ink.
NOTE: For higher-quality photos, use HP Premium Plus Photo Paper and set the
print quality to Best or Maximum dpi.
26Print photos
7Print other documents
E-mailDocumentsLettersEnvelopes
PostcardsIndex cardsLabelsCD/DVD tattoos
TransparenciesBrochuresGreeting cardsBooklets
PostersIron-on transfers
Printing tips: Minimize your cost and effort while maximizing the quality of your printouts
with
printing tips.
Printer software: Learn about the
printer software.
Print e-mail
Guidelines
Do not exceed the paper tray capacity: 80 sheets of plain paper.
Prepare to print
1. Slide the paper guide all the way to the left.
2. Place plain paper in the right side of the tray. The side to be printed on should face
down.
Print other documents27
Chapter 7
3. Push the paper into the printer until it stops.
4. Slide the paper guide firmly against the edge of the paper.
Print
1. Open the
2. Click the Printing Shortcuts tab.
3. In the Printing Shortcuts list, click General Everyday Printing or Fast/Economical
Printing, and then specify the following print settings:
•Paper Type: Plain paper
•Paper Size: An appropriate paper size
4. Select any other print settings that you want, and then click OK.
Use the
dialog box.
Printer Properties dialog box.
What's This? help to learn about the features that appear in the Printer Properties
Print documents
Guidelines
•For draft documents, use
•Save paper with
•Do not exceed the paper tray capacity: 80 sheets of paper.
Prepare to print
1. Slide the paper guide all the way to the left.
2. Place plain paper in the right side of the tray. The side to be printed on should face
down.
28Print other documents
Fast/Economical printing.
two-sided printing.
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