service
handbook
chapter
Compaq Evo D310
Micro Desktop
www.hp.com/go/support
notice
Hewlett-Packard makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose. Hewlett-Packard shall not be liable for errors
contained herein or for incidental or consequential damages in connection with
the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced, or translated into another language without the prior written
consent of Hewlett-Packard Company.
3Com and EtherLink are registered trademarks of 3Com Corporation.
ATI and RADEON are used under license and are registered trademarks or trademarks of
ATI Technologies Inc. in the United States and other countries.
Compaq, the Compaq logo, and Evo are trademarks of Compaq Information Technologies
Group, L.P. in the U.S. and other countries.
Intel, Celeron, and Pentium are either registered trademarks or trademarks of Intel.
Microsoft, Windows and Windows NT are either registered trademarks or trademarks of
Microsoft Corp. in the United States and/or other countries.
All other product names mentioned herein may be trademarks of their respective
companies.
© 2002 Hewlett-Packard Company
© 2002 Compaq Information Technologies, L.P.
contents
This chapter provides:
❒ Product model numbers
❒ Supported Accessories
❒ System Board, BIOS, and memory information
❒ Part numbers
replacement and exchange parts
The difference between a replacement and an exchange part is that when using
an exchange part you should return the replaced part to HP.
Replacement and exchange parts listed in this manual are subject to change.
However, updated part numbers are automatically cross-referenced to the old
number. This means that you will receive the correct part using the numbers
listed in this manual (even if the part’s actual number has been updated).
ordering parts
Contact your local HP Customer Care Center or an HP Authorized support
provider to get parts. Diagnostic is required in both cases, prior to any shipments.
For HP Customer Care Centers
www.hp.com/go/support
1
Compaq Evo D310 micro desktop pc
models and accessories
product
number
P9539A 20 GB IDE,
P9540A XP Pro
P9541A
P9542A 20 GB IDE,
P9543A 40 GB IDE,
P9544A 256 MB DDR
hard drive graphics
400MHz Bus Speed, and 128KB L2 Cache Memory
Compaq Evo D310 DT 1.7GHz (CPL: 06/2002 )
5400 rpm
400MHz Bus Speed, and 256KB L2 Cache Memory
Compaq Evo D310 DT 1.7GHz (CPL: 06/2002 )
5400 rpm
7200 rpm
controller
Evo D310 µDT PC
Models with Intel Celeron Processor,
Direct AGP
integrated
Evo D310 µDT PC
Models with Intel Pentium 4 Processor,
Direct AGP
integrated
std. RAM optical drives OS
128 MB DDR
SDRAM
128 MB DDR
SDRAM
SDRAM
48✕ Max IDE
CD-ROM
48✕ Max IDE
CD-ROM
1
XP HE
XP HE
XP Pro
1
Compaq Evo D310 DT 1.8GHz (CPL: 06/2002 )
P9545A 20 GB IDE,
P9546A 40 GB IDE,
P9547A 16✕ 40✕ Max
5400 rpm
7200 rpm
Direct AGP
integrated
128 MB DDR
SDRAM
256 MB DDR
SDRAM
Compaq Evo D310 micro desktop pc 1-1
48✕ Max IDE
CD-ROM
IDE DVD-ROM
XP HE
XP Pro
1
Compaq Evo D310 micro desktop pc
product
number
P9388A 20 GB IDE,
P9548A 40 GB IDE,
P9549A 256 MB DDR
P9550A 16✕ 40✕ Max
1. Indicates operating system preloaded. W98 = Windows 98, W2000 = Windows 2000
Professional, NT4 = Windows NT4, XP Pro = Windows XP Professional, XP HE = Windows
XP Home Edition.
hard drive graphics
400MHz Bus Speed, and 512KB L2 Cache Memory
Compaq Evo D310 DT 2.0GHz (CPL: 06/2002 )
5400 rpm
7200 rpm
controller
Evo D310 µDT PC
Models with Intel Pentium 4 Processor,
Direct AGP
integrated
std. RAM optical drives OS
128 MB DDR
SDRAM
SDRAM
48✕ Max IDE
CD-ROM
IDE DVD-ROM
note
All models have:
❒ Integrated Analog Devices AD1981A AC’97 SoundMAX CODEC.
❒ Integrated Intel Pro/100 VE network controller.
1
XP Pro
1-2 Compaq Evo D310 micro desktop pc
Compaq Evo D310 micro desktop pc
supported accessories
Memory
128 MB DDR SDRAM, non-ECC 266 MHz main memory module 282433-B21
256 MB DDR SDRAM, non-ECC 266 MHz main memory module 282434-B21
512-MB DDR SDRAM, non-ECC 266 MHz main memory module 282435-B21
Input Devices
Compaq PS/2 Easy Access Keyboard (carbon/silver) 267145-008
Compaq Smart Card USB Keyboard (carbon/silver) 267147-008
Compaq Wireless Desktop (keyboard and mouse) 251385-xx8
Compaq PS/2 Scroll Mouse (carbon) 170299-B22
Compaq USB Scroll Mouse (carbon) 195255-B25
Compaq USB Optical Mouse (carbon/silver) 265985-B21
Hard Disk Drives
20 GB 7200 rpm Ultra ATA/100 hard disk drive P1541A
40 GB 7200 rpm Ultra ATA/100 hard disk drive P2813A
80 GB 7200 rpm Ultra ATA/100 hard disk drive P1542A
Removable Storage
48✕ IDE CD-ROM drive (carbon) 187217-B22
16✕ IDE DVD-ROM/CD-RW combo drive (carbon) 273504-B22
40✕ 10✕ 40✕ IDE CD-RW drive (carbon) 268985-B22
250 MB Zip drive (carbon) 294416-B22
250 MB Zip media (3-pack) 217896-B21
33/66 GB VXA-1 IDE tape drive (carbon) 237109-B22
33/66 GB VXA-1 media (2-pack) 237111-B21
VXA-1 cleaning cartridge 237110-B21
HP USB memory key - 32 MB P5093A
1
Multimedia
HP headset with microphone P1968B
HP multimedia monitor base P1535A
Labtec Spin-22 carbon speakers 246637-001
Data Communications and LAN Adapter Boards
HP 56K external USB modem P1979A
WL215 USB Wireless adapter 191810-B21
Compaq Evo D310 micro desktop pc 1-3
-022
-031
Compaq Evo D310 micro desktop pc
Graphics Cards
HP NVIDIA GeForce3 Ti200 64 MB graphics card P5106A
I/O Interfaces
HP PC Comm Station P8814A
HP PC Comm Station Pro (with wireless keyboard and optical mouse) P8815A
1394 Firewire PCI card 277824-B21
1
system board, BIOS, and memory
Chassis fan
Chassis Intrusion
Auxilary power
connector
CD audio connector
Internal speaker
(if fitted)
Optional serial
port connector
Processor:
Intel Pentium 4 with 478pin micro PGA socket.
Processor fan
Main Memory:
2 sockets. Maximum 1 GB.
128 MB, 256 MB or 512
MB DDR SDRAM modules.
Floppy drive
Main power
connector
CD-ROM, DVD, CD-RW,
Tape or Zip drive
Front USB port
connector
SCSI LED connector
Status panel
connector
1-4 Compaq Evo D310 micro desktop pc
Primary IDE connector
for hard disk drive(s)
System Board Switches:
See the table on the next page.
Compaq Evo D310 micro desktop pc
system board switches
Switch Function Default
1-4
10
On Reserved
Off Reserved – Normal operation
On Clears CMOS and passwords
5
6
7
8
9
(to reload the Setup program defaults)
Off Normal operation
On Clears User and Administrator passwords
Off Normal operation
On BIOS recovery mode: forces booting in the BIOS boot
block area
Off Normal operation
On Not used
Off Not Used - Normal operation
On Normal operation (Software boot block protection)
Off Hardware boot block protection
On Not used
Off Not Used - Normal operation
Off
Off
Off
Off
Off
On
Off
BIOS history
For the latest BIOS, the flasher utility program, and the BIOS history connect to
http://www.hp.com/go/support/
1
pre-boot diagnostic beep codes
Number
of Beeps
0 If you hear the buzzing signal: system OK
No buzzing audio signal: no power, PC is unplugged, power supply is
down or system board has failed
1 Processor absent, not correctly connected or ZIF (Zero Insertion Force)
socket not closed
2 Power supply is in protected mode. This error does not necessarily
indicate a power supply error (e.g. short circuit on the sytem board).
3 No memory, bad memory modules, incompatible memory module
4 Graphics solution problem
5 PnP/PCI initialization problem
6 Corrupted BIOS. You need to activate crisis recovery procedure (refer to
release note provided with BIOS).
7 Defective system board
Meaning
Compaq Evo D310 micro desktop pc 1-5
1
Compaq Evo D310 micro desktop pc
part numbers
1
2
3
5
8
14
6
10
11
15
4
7
9
12
13
16
17
1-6 Compaq Evo D310 micro desktop pc
18
Compaq Evo D310 micro desktop pc
parts list
Item Description Repl.
1 Complete chassis with cover, power supply
and floppy disk drive
2 Front bezel kit (includes Compaq logo) 5065-7385 —
3 Rear panel I/O gasket 5065-7313 —
4 Power supply 180W (PFC
5 HDD rails (includes screws and grommets) 5065-7350 —
6 Chassis fan 5065-7351
7 Control cable kit (includes front USB
connectors and cable, power switch and
cable, intrusion switch and cable)
8 Data cable kit (HDD, FDD and CD-ROM
data cables)
9 1.44 floppy disk drive with bezel 5065-7384 —
10 IDE hard disk drives:
1
) 0950-4350 —
2
Part Number
5065-7380 —
5065-7349 —
5065-7345 —
Exchange
Part Number
1
20 GB 5400 rpm Maxtor Athena
20 GB 5400 rpm Maxtor Athena 2
20 GB 5400 rpm Seagate U6
20 GB 5400 rpm Western Digital VL40
20 GB 5400 rpm Seagate U6 Blockpoint
20 GB 7200 rpm Maxtor Viper
20 GB 7200 rpm Seagate Barracuda ATA IV
20 GB 7200 rpm Western Digital Cav. XL40
20 GB 7200 rpm Western Digital Cav. XL40 S
40 GB 7200 rpm Maxtor Viper
40 GB 7200 rpm Western Digital Cav. XL40
40 GB 7200 rpm Western Digital Cav. XL40 S
40 GB 7200 rpm Seagate Barracuda ATA IV
80 GB 7200 rpm Maxtor Viper
80 GB 7200 rpm Seagate Barracuda ATA IV
11 48✕ Max IDE CD-ROM drive
16✕ 40✕ Max IDE DVD-ROM drive
24✕ 10✕ 40✕ Max IDE CD-RW drive
12 Enhanced PS2 scrolling mouse (Compaq) 237241-101 —
13 Standard PS2 keyboard (Compaq) 271122-xx1
14 System board See PC’s system board parts list
15 Internal speaker 5184-3847 —
16 Battery (3V) for system board 1420-0356 —
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
D4389-60053
P4388-60021
D4398-60084
3
P4452-69003
P8982-69001
P4738-69003
P4449-69001
P6868-69001
P6078-69001
P5913-69003
P6184-69001
P8828-60101
P6080-69003
P4451-69001
P8829-69001
P5914-69003
P6082-69003
P5915-69003
—
—
—
—
Compaq Evo D310 micro desktop pc 1-7
Compaq Evo D310 micro desktop pc
parts list
Item Description Repl.
Part Number
17 PCI cards:
3COM Etherlink 10/100 PCI NIC 5065-8947 —
AGP graphics cards and accessories:
Exchange
Part Number
1
ATI RADEON 7500 (64MB)
ATI RADEON 7000 (32MB)
DVI to VGA adapter (for ATI RADEON
7500)
18 External USB modem- Europe 5065-2591 —
not
32 MB USB memory key 5065-7317 —
shown
Audio cable 5184-4955 —
Headset 5183-9500 —
1. PFC=Power Factor Correction. PFC power supplies should be used in the EU as of
December 1, 2000 in compliance with EU standards.
2. For optional disk drive information, see the HP Accessory Service Handbook.
3. Where “xx” is the code for your national keyboard.
—
P6203-63501
5184-3854
P6205-69501
—
—
system board parts list
Description Repl.
Part Number
System board:
D310 system board (Europe models) — P6245-69001
Processors (FC-PGA2 package):
Intel Celeron, 1.7GHz/128/400 socket N — P8064-69001
Intel Celeron, 1.8GHz/128/400 socket N — P8065-69001
Intel Pentium 4, 1.8GHz/256/400 socket N — P5718-69001
Intel Pentium 4, 1.9GHz/256/400 socket N — P5719-69001
Intel Pentium 4, 2.0GHz/512/400 socket N — P6234-69001
Intel Pentium 4, 2.266GHz/512/533 socket N — P9303-69001
Intel Pentium 4, 2.400GHz/512/533 socket N — P9304-69001
Intel Pentium 4, 2.533GHz/512/533 socket N — P9305-69001
Intel Pentium 4, 2.667GHz/512/533 socket N — P9306-69001
Thermal interface P2136-65001 —
Heatsink/fan assembly PGA478 5065-8967 —
Main memory modules:
1 ✕ 128-MB non-ECC DDR SDRAM P8808-63001 —
1 ✕ 256-MB non-ECC DDR SDRAM P8809-63001 —
1 ✕ 512-MB non-ECC DDR SDRAM P8810-63001 —
Exchange
Part Number
1-8 Compaq Evo D310 micro desktop pc
Compaq Evo D310 micro desktop pc
software recovery CD-ROMs
Image Creation & Recovery CD-ROM
— for Windows XP Professional and Windows 2000 (for Danish,
Dutch, English, Finnish, French, German, Italian, Norwegian,
Spanish, Swedish)
Image Creation & Recovery CD-ROM
— for Windows XP Home (for Danish, Dutch, English, Finnish,
French, German, Italian, Norwegian, Spanish, Swedish)
Image Library & Diagnostics CD-ROM
— for Windows XP Professional, Windows XP Home and
Windows 2000
1. Where “xx” is the code for your language.
manuals and documentation
Quick User’s Guide 5970-5291-xx
Upgrade Guide web source
Troubleshooting Guide web source
Technical Reference Manual (in 3 parts) web source
Service Handbook Chapter web source
1. Where “xx” is the code for your language.
2. Electronic file available on www.hp.com/go/support.
5970-0590-xx
5970-0580-xx
5970-4851
1
1
1
1
2
2
2
2
Compaq Evo D310 micro desktop pc 1-9
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