Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel, Core, Celeron
are trademarks of Intel Corporation in the
United States and other countries. Microsoft,
Windows, and Windows Vista are U.S.
registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: July 2008
Document Part Number: 482365-001
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description
2 External component identification
Top components ................................................................................................................................... 7
Index ................................................................................................................................................................. 135
viii
1Product description
CategoryDescriptionComputer models
Product NameHP Compaq 6830s Notebook PC√
ProcessorsIntel® Core™2 Duo processors
equipped with PM45
system board
Intel Celeron® M processors
ChipsetNorthbridge: Intel PM45 with up to 1066-MHz FSB√
Southbridge: Intel ICH9M√
GraphicsATI-M82SE discrete graphics subsystem memory with
PanelsAll display assemblies include 2 wireless local area network
T5670 1.80-GHz processor, 2-MB L2 cache, 800-MHz front
11.97-inch keyboard with integrated numeric keypad√
√
√
TouchPad only, with 2 TouchPad buttons√
Power requirements90-W HP Smart AC adapter with localized cable plug support (3-
wire plug with ground pin, supports 3-pin DC connector)
8-cell, 63-Wh Li-ion battery√
6-cell, 47-Wh Li-ion battery√
6-cell 55-Wh Li-ion battery√
SecuritySupports Kensington security sock√
Operating systemPreinstalled:
Windows® Vista® Basic 32 with Office Ready√
Windows Vista Basic 32 with Office Personal (in Japan only)√
Windows Vista Basic 32 with Office Personal/PowerPoint (in Japan
only)
Windows Vista Basic 32 with Office Professional (in Japan only)√
Windows Vista Basic 32√
Windows Vista Business 32√
4Chapter 1 Product description
√
√
CategoryDescriptionComputer models
equipped with PM45
system board
Windows Vista Business 32 with Office Ready√
Windows Vista Business 32 with Office Personal (in Japan only)√
Windows Vista Business 32 with Office Personal/PowerPoint (in
Japan only)
Windows Vista Business with Office Professional (in Japan only)√
Windows Vista Business with Windows® XP Pro√
Windows Vista Business with Windows XP Pro with Office
Personal/PowerPoint (in Japan only)
Windows Vista Business with Windows XP Pro with Office
Personal (in Japan only)
Windows Vista Business with Windows XP Pro with Office
Professional (in Japan only)
Windows Vista Business with Windows XP Pro with Office Ready √
Windows Vista Home Premium with Office Ready√
FreeDOS√
Red Flag Linux (in the People's Republic of China only)√
Restore media:
Windows Vista Basic 32√
Windows Vista Home Premium√
Windows Vista Business 32√
√
√
√
√
Windows Vista Business 64√
Windows XP Pro√
Office Ready DVD√
Red Flag Linux (in the People's Republic of China only)√
DRDVD Windows Vista√
DRDVD Windows XP Pro√
Certified: Microsoft® WHQL√
Web support:
Windows XP Pro√
ServiceabilityEnd-user replaceable parts:
AC adapter√
Battery (system)√
Hard drive√
Memory module√
5
CategoryDescriptionComputer models
equipped with PM45
system board
Optical drive√
WLAN module√
6Chapter 1 Product description
2External component identification
Top components
Display components
ComponentsDescription
(1)Webcam light (select models only)On: The integrated camera is in use.
(2)Webcam (select models only)Records audio and video and captures still photographs.
Wireless antennae (select models only)
On select computer models, at least 2 antennae send and receive signals from one or more wireless
devices. These antennae are not visible from the outside of the computer.
Top components7
NOTE:For optimal transmission, keep the areas immediately around the antennae free from
obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and EnvironmentalNotices that applies to your country or region. These notices are located in Help and Support.
TouchPad
ItemComponentFunction
(1)TouchPad*Moves the pointer and selects or activates items on the
(2)Left TouchPad button*Functions like the left button on an external mouse.
(3)TouchPad scroll zoneScrolls up or down.
8Chapter 2 External component identification
screen.
ItemComponentFunction
(4)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings. View or change pointing device preferences as follows:
In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse.
●
In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse.
●
Top components9
Buttons, switch, lights, and speakers
ItemComponentFunction
(1)Internal display switch Turns off the display if the display is closed while the power
(2)Caps lock lightOn: Caps lock is on.
is on.
(3)Speakers (2) Produce sound.
(4)Wireless light
(5)Wireless buttonTurns the wireless feature on or off, but does not establish
(6)Power button
Blue: An integrated wireless device, such as a
●
wireless local area network (WLAN) device, the HP
Broadband Wireless Module, and/or a Bluetooth®
device, is on.
Amber: All wireless devices are off.
●
a wireless connection.
NOTE: You must set up or access a wireless network to
establish a wireless connection.
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button to turn off
●
the computer.
When the computer is in the Sleep state (Windows
●
Vista) or in Standby (Windows XP), press the button
briefly to exit the Sleep state or Standby.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
10Chapter 2 External component identification
ItemComponentFunction
To learn more about power settings, follow these steps:
In Windows Vista, select Start > Control Panel >
●
System and Maintenance > Power Options.
In Windows XP, select Start > Control Panel >
●
Performance and Maintenance > Power Options.
Keys
(7)Power light
On: The computer is on.
●
Blinking: The computer is in the Sleep state (Windows
●
Vista) or Standby (Windows XP).
Off: The computer is off or in Hibernation.
●
ItemComponentFunction
(1)esc keyDisplays system information when pressed in combination
with the fn key.
(2)fn keyExecutes frequently used system functions when pressed
in combination with a function key or the esc key.
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Integrated numeric keypad keysCan be used like the keys on an external numeric keypad.
(6)num lk keyAlternates between the navigation and numeric functions
(7)Function keysExecute frequently used system functions when pressed
Turquoise: A battery is close to full charge capacity.
●
Blinking amber: A battery that is the only available
●
power source has reached a low battery level. When
the battery reaches a critical battery level, the battery
light begins blinking rapidly.
Off: If the computer is plugged into an external power
●
source, the light turns off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays
off until the battery reaches a low battery level.
Left-side components13
Bottom components
ItemComponentFunction
(1)Battery bayHolds the battery.
(2)Battery release latches (2)Release the battery from the battery bay.
(3)Vents (2)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(4)Memory module compartmentContains a memory module.
(5)Hard drive bayHolds the hard drive.
(6)WLAN module compartment (select models only)Contains a WLAN module slot.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized
for use in the computer by the governmental agency that
regulates wireless devices in your country or region. If you
replace the module and then receive a warning message,
remove the module to restore computer functionality, and
then contact technical support through Help and Support.
14Chapter 2 External component identification
3Illustrated parts catalog
Serial number location
The service tag, affixed to the bottom of the computer, provides information that may be needed when
troubleshooting system problems. The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the number you use to locate documents, drivers, and support for your
computer.
(5) Warranty period: This number describes the duration of the warranty period for this computer.
Serial number location15
Computer major components
ItemDescriptionSpare part number
(1)Display assemblies (include 2 WLAN antenna transceivers and cables)
17.0–inch WXGA BrightView display assembly with webcam495897–001
DVD±RW SuperMulti Double-Layer Drive with LightScribe490318-001
DVD/CD-RW Combo Drive 490319-001
Cable Kit (not illustrated; see Cable Kit on page 23 for more Cable Kit spare part number
(25)WLAN modules
Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia, and
Broadcom BCM4312 802.11/b/g WLAN modules:
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer490316–001
490314-001
information)
Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions
except Pakistan, Russia, and the Ukraine
the Ukraine
For use in Antigua and Barbuda, Argentina, Aruba, Barbados, Belize, Canada, the
●
Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and
the United States
480985-001
482957-001
459263-001
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
●
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
459263-002
Computer major components19
ItemDescriptionSpare part number
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the
Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of
Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi
Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts &
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia,
and Zimbabwe
Broadcom 4322 802.11a/b/g/n WLAN modules:
For use in Antigua & Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam,
●
Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
●
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Columbia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the
Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of
Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia,
and Zimbabwe
487330-001
487330-002
(26)Hard drives (include hard drive bracket)
250–GB, 5400–rpm490323–001
160-GB, 5400-rpm490322-001
120-GB, 5400-rpm490320-001
320–GB, 5400–rpm498310–001
20Chapter 3 Illustrated parts catalog
ItemDescriptionSpare part number
120-GB, 7200-rpm490321-001
(27)Memory modules (PC2-5300, 667-MHz, DDR2)
2-GB495176-001
Memory modules (PC2-6400, 667–MHz, DDR2)
1-GB491483–001
2-GB491484–001
1-GB495175-001
Computer major components21
Plastics Kit
ItemDescriptionSpare part number
Plastics Kit:490335-001
(1)ExpressCard slot bezel
(2)WLAN module compartment cover (includes one captive screw, secured by a C-clip)
(3)Memory module compartment cover (includes one captive screw, secured by a C-clip)
(4)Hard drive bay cover (includes 2 captive screws, secured by C-clips)
22Chapter 3 Illustrated parts catalog
Cable Kit
ItemDescriptionSpare part number
Cable Kit:490314-001
(1)RJ-11 jack cable
(2)Display lid switch module and cable
(3)Bluetooth module cable
Cable Kit23
Mass storage devices
ItemDescriptionSpare part number
(1)Optical drives (include bezel and bracket)
DVD±RW SuperMulti Double-Layer Drive with LightScribe490318-001
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer490316-001
DVD/CD-RW Combo Drive490319-001
DVD–ROM Drive490317–001
(2)Hard drives (include bracket)
320-GB, 5400-rpm498310-001
250-GB, 5400-rpm490323-001
160-GB, 5400-rpm490322-001
120-GB, 5400-rpm490320-001
120-GB, 7200 rpm490321-001
24Chapter 3 Illustrated parts catalog
Miscellaneous parts
DescriptionSpare part number
AC adapter
90-W HP Smart AC adapter for use in all countries and regions except India
Carrying cases
HP Universal Nylon Case439425-001
HP Executive Leather Case439427-001
HP Deluxe Nylon Backpack439426–001
HP Deluxe Roller Case 446929-001
USB 1.1 diskette drive359118-001
Power cords:
For use in Argentina
For use in Australia490371-011
For use in Brazil490371-201
For use in Denmark490371-081
For use in Europe490371-021
For use in Iceland490371-BB1
For use in India490371-D61
For use in Italy490371-061
463955-001
490371-D01
For use in Japan490371-291
For use in the People's Republic of China490371-AA1
For use in South Africa490371-AR1
For use in South Korea490371-AD1
For use in Switzerland490371-111
For use in Taiwan490371-AB1
For use in the United Kingdom490371-031
For use in the United States490371-001
Screw Kit
Phillips PM2.0×2.0 broad-head screw
●
Phillips PM2.0x3.0 screw
●
Phillips PM2.0×4.0 screw
●
Phillips PM2.5×4.0 screw
●
Phillips PM2.5x6.0 captive screw
●
Phillips PM2.5x9.0 screw
●
490340-001
Miscellaneous parts25
DescriptionSpare part number
Phillips PM3.0×4.0 screw
●
Phillips PM2.5×10.0 captive screw
●
Torx T8M2.0x2.0 broad-head screw
●
Torx T8M2.5×7.0 slotted screw
●
Torx T8M2.5×6.0 screw
●
Torx T8M2.5×4.0 screw
●
Torx T8M2.5×5.0 broad-head screw
●
Torx T8M2.5×10.0 slotted screw
●
26Chapter 3 Illustrated parts catalog
Sequential part number listing
Spare part
number
398393-002Bluetooth module for use in North America
439425-001HP Universal Nylon Case
439426-001HP Deluxe Nylon Backpack
439427-001HP Executive Leather Case
446929–001HP Deluxe Roller Case
449137-001RTC battery
450066-001Bluetooth module for use in Japan and Asia Pacific countries and regions
459263-001Broadcom BCM4312 802.11b/g WLAN module for use in Antigua and Barbuda, Argentina, Aruba, Barbados,
459263-002Broadcom BCM4312 802.11/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Description
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
module cable is included in the Cable Kit, spare part number 490314-001. See
Cable Kit spare part number information.
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
module cable is included in the Cable Kit, spare part number 490314-001. See
Cable Kit spare part number information.
Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and
the United States
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the
Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali,
Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San
Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts &
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
Cable Kit on page 23 for more
Cable Kit on page 23 for more
461749-001Modem module for use in all countries and regions except Australia and New Zealand
NOTE: The modem module spare part kit does not include a modem module cable. The modem module
cable is included in the Cable Kit, spare part number 490314-001. See
Kit spare part number information.
461749-011Modem module for use only in Australia and New Zealand
NOTE: The modem module spare part kit does not include a modem module cable. The modem module
cable is included in the Cable Kit, spare part number 490314-001. See
Kit spare part number information.
463955-00190-W HP Smart AC adapter for use in all countries and regions except India
Cable Kit on page 23 for more Cable
Cable Kit on page 23 for more Cable
Sequential part number listing27
Spare part
number
Description
480985-001Intel Wi–Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions except Pakistan, Russia,
482957-001Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia, and the Ukraine
487330-001Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the
487330-002Broadcom 4322 802.11a/b//n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua
and the Ukraine
Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States
and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,
Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central
African Republic, Chad, Chile, the People's Republic of China, Columbia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory
Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the
Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao
Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St.
Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the
United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
495897-00117.0-inch, WXGA display assembly with BrightView and webcam (includes 2 WLAN antenna transceivers and
495898-00117.0-inch, WXGA display assembly with WVA and webcam (includes 2 WLAN antenna transceivers and
495899-00117.0-inch, WXGA display assembly with AG and webcam (includes 2 WLAN antenna transceivers and cables)
498310-001320-GB, 5400-rpm hard drive (includes bracket)
TouchPad board (included with top cover, spare part number 490342-001) (includes cable)
TouchPad button board (included with top cover, spare part number 490342-001) (includes cable)
material)
material)
cables)
cables)
Sequential part number listing31
4Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
Flat-bladed screwdriver
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
●
Torx T8 screwdriver
●
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE:As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when
handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
32Chapter 4 Removal and replacement procedures
Cables and connectors
CAUTION:When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme
care; these cables tear easily.
Drive handling
CAUTION:Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Preliminary replacement requirements33
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION:To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION:A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event10%40%55%
Walking across carpet35,000 V15,000 V7,500 V
Walking across vinyl floor12,000 V5,000 V3,000 V
Motions of bench worker6,000 V800 V400 V
Removing DIPS from plastic tube2,000 V700 V400 V
Removing DIPS from vinyl tray11,500 V4,000 V2,000 V
Removing DIPS from Styrofoam14,500 V5,000 V3,500 V
Removing bubble pack from PCB26,500 V20,000 V7,000 V
Packing PCBs in foam-lined box21,000 V11,000 V5,000 V
34Chapter 4 Removal and replacement procedures
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
●
foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
●
mechanized equipment used for moving materials is wired to ground and that proper materials are
selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
●
and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
●
materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
●
Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
●
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
●
Preliminary replacement requirements35
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
●
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
●
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips must
be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
●
The following table lists the shielding protection provided by antistatic bags and floor mats.
MaterialUseVoltage protection level
Antistatic plasticBags1,500 V
Carbon-loaded plasticFloor mats7,500 V
Metallized laminateFloor mats5,000 V
36Chapter 4 Removal and replacement procedures
Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear the
password:
NOTE:These steps also clear CMOS.
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the real-time clock (RTC) battery (see
6.Wait approximately 5 minutes.
7.Replace the RTC battery and reassemble the computer.
8.Connect AC power to the computer. Do not reinsert any batteries at this time.
9.Turn on the computer.
All passwords and all CMOS settings have been cleared.
Battery on page 40).
RTC battery on page 66).
Preliminary replacement requirements37
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 99 screws, in 14 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.
Serial number
The service tag, affixed to the bottom of the computer, provides information that may be needed when
troubleshooting system problems. The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the number you use to locate documents, drivers, and support for your
computer.
(5) Warranty period: This number describes the duration of the warranty period for this computer.
38Chapter 4 Removal and replacement procedures
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare
part number 490339-001. There are 7 rubber feet that attach to the base enclosure in the locations
illustrated below.
Component replacement procedures39
Battery
DescriptionSpare part number
8-cell, 63-Wh Li-ion battery490306-001
Before disassembling the computer, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
Remove the battery:
1.Turn the computer upside down on a flat surface, with the battery bay toward you.
2.Slide the battery release latches (1) to release the battery.
3.Remove the battery (2) from the computer.
Install the battery by inserting it into the battery bay until you hear a click.
40Chapter 4 Removal and replacement procedures
Hard drive
NOTE:All hard drive spare part kits include a hard drive bracket.
DescriptionSpare part number
320-GB, 5400-rpm hard drive498310–001
250-GB, 5400–rpm hard drive490323–001
160-GB, 5400-rpm hard drive490322-001
120-GB, 5400-rpm hard drive490320-001
120-GB, 7200-rpm hard drive490321-001
Before removing the hard drive, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
computer on, and then shut it down through the operating system.
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 40).
Remove the hard drive:
1.Position the computer with the front toward you.
2.Loosen the two Phillips 6.0-mm captive screws (1) that secure the hard drive bay cover to the
computer.
3.Lift the right side of the hard drive bay cover (2), swing it to the left, and remove the cover (3). The
hard drive bay cover is included in the Plastics Kit, spare part number 490335-001.
Component replacement procedures41
4.Loosen the Phillips 10.0-mm captive screw (1) that secures the hard drive to the computer.
5.Grasp the Mylar tab (2) on the hard drive and slide the hard drive to the left to disconnect it from
the system board.
6.Remove the hard drive (3) from the hard drive bay.
7.If it is necessary to replace the hard drive bracket, remove the four Phillips 4.0-mm hard drive
bracket screws (1) from each side of the hard drive.
8.Lift the bracket (2) straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
42Chapter 4 Removal and replacement procedures
WLAN module
DescriptionSpare part number
Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions except
Pakistan, Russia, and the Ukraine
Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia, and the Ukraine482957-001
Broadcom BCM4312 802.11b/g WLAN module
For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam,
●
Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
●
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of
China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania,
Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the
Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the
United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
480985-001
459263-001
459263-002
Broadcom 4322 802.11a/b/g/n WLAN modules:
For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam,
●
Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
●
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of
China, Columbia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania,
Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the
Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo,
487330-001
487330-002
Component replacement procedures43
DescriptionSpare part number
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the
United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Before removing the WLAN module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 40).
Remove the WLAN module:
1.Position the computer with the front toward you.
2.Loosen the Phillips 6.0-mm captive screw (1) that secures the WLAN module compartment cover
to the computer.
3.Lift the right side of the WLAN module compartment cover, swing it to the left, and remove the
cover (2). The WLAN module compartment cover is included in the Plastics Kit, spare part number
490335-001.
4.Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE:The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The
white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
5.Remove the two Phillips 4.0-mm screws (2) that secure the WLAN module to the computer. (The
edge of the module opposite the slot rises away from the computer.)
44Chapter 4 Removal and replacement procedures
6.Remove the WLAN module (3) by sliding the module away from the slot at an angle.
NOTE:WLAN modules are designed with a notch (4) to prevent incorrect insertion.
Reverse this procedure to install the WLAN module.
Memory module
DescriptionSpare part number
1-GB (PC2-5300, 667-MHz, DDR2)495175-001
2-GB (PC2-5300, 667-MHz, DDR2)495176-001
1-GB (PC2-6400, 667-MHz, DDR2)491483-001
2-GB (PC2-6400, 667-MHz, DDR2)491484-001
Before removing the memory module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 40).
Remove the memory module:
1.Loosen the Phillips 6.0-mm captive screw (1) that secures the memory module compartment cover
to the computer.
Component replacement procedures45
2.Lift the front edge of the cover (2), swing it up and back, and remove the cover (3). The memory
module compartment cover is included in the Plastics Kit, spare part number 490335-001.
3.Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
4.Remove the memory module (2) by pulling the module away from the slot at an angle.
NOTE:Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install a memory module.
46Chapter 4 Removal and replacement procedures
Optical drive
NOTE:All optical drive spare part kits include an optical drive bezel.
DescriptionSpare part number
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer 490316-001
DVD±RW SuperMulti Double-Layer Drive with LightScribe 490318-001
DVD/CD-RW Combo Drive490319-001
DVD-ROM Drive 490317-001
Before removing the optical drive, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 40).
Remove the optical drive:
1.Position the computer with the right side toward you.
2.Remove the Torx 7.0-mm screw (1) that secures the optical drive to the computer.
3.Insert a flat-bladed screwdriver or similar tool into the optical drive tab access (2) and press the
tab to the left to release the optical drive from the computer.
4.Remove the optical drive (3) from the computer.
5.If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward
you.
6.Remove the two Phillips 3.0-mm screws (1) that secure the optical drive bracket to the optical drive.
Component replacement procedures47
7.Remove the optical drive bracket (2).
Reverse this procedure to reassemble and install an optical drive.
48Chapter 4 Removal and replacement procedures
Switch cover and keyboard
DescriptionSpare part number
Switch cover (includes button board and cable)490315-001
Keyboards for use in the following countries or regions:
Brazil
The Czech Republic490327-221Portugal490327-131
Denmark490327-081Russia490327-251
Europe490327-021Saudi Arabia490327-171
Belgium490327-A41Slovakia490327-231
France490327-051Slovenia490327-BA1
French Canada490327-121South Korea490327-AD1
Germany490327-041Spain490327-071
Greece490327-151Sweden and Finland490327-B71
Hungary490327-211Switzerland490327-111
Iceland490327-DD1Taiwan490327-AB1
Israel490327-BB1Thailand490327-281
Italy490327-061Turkey490327-141
Japan490327-291The United Kingdom490327-031
The United States490327-001
490327-201Latin America490327-161
Before removing the switch cover and keyboard, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 40).
Component replacement procedures49
Remove the switch cover and keyboard:
1.Remove the following screws:
(1) Two Slotted Torx 10.0-mm screws
(2) Three Torx 2.0-mm broad-head screws
2.Remove the two Torx 7.0-mm screws that secure the keyboard to the computer.
3.Turn the computer display-side up, with the front toward you.
4.Open the computer as far as possible.
50Chapter 4 Removal and replacement procedures
5.Lift the switch cover (1) straight up until it disengages from the computer, and slide it back (2) until
it rests on the display assembly.
6.Lift up the rear edge of the keyboard (1), and slide it back (2) to disengage the four tabs on the
front of the keyboard from the switch cover.
Component replacement procedures51
7.Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and
disconnect the keyboard cable (2) from the system board.
8.Remove the keyboard.
9.Release the ZIF connector and disconnect the LED ribbon cable from the system board (1), and
then lift the switch cover up to remove it (2) from the system board.
10. Turn the switch cover over.
11. Remove the two Phillips 2.0-mm broadhead screws (1) from the switch cover.
52Chapter 4 Removal and replacement procedures
12. Remove the LED power button board (2) from the switch cover.
Reverse this procedure to install the switch cover and keyboard.
Component replacement procedures53
Speakers
DescriptionSpare part number
Speakers490341-001
Before removing the speakers, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
computer on, and then shut it down through the operating system.
then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the keyboard (see
6.Remove the switch cover (see
Battery on page 40).
Switch cover and keyboard on page 49).
Switch cover and keyboard on page 49).
Remove the speakers:
1.Disconnect the speaker cable (1) from the system board and remove the speaker cable from the
clips and routing channel.
NOTE:The two speakers are connected with a single cable.
2.Remove the four Phillips 4.0-mm screws (2) that secure the speakers to the top cover.
3.Remove the speakers (3) from the top cover.
Reverse this procedure to install the speakers.
54Chapter 4 Removal and replacement procedures
Display assembly
NOTE:All display assembly spare part kits include 2 WLAN antenna transceivers and cables.
17-inch, WXGA + Anti-Glare display assembly with webcam495899-001
Before removing the display assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Disconnect the wireless antenna cables from the WLAN module (see
Battery on page 40).
WLAN module on page 43).
6.Remove the following components:
a.Keyboard (see
b.Switch cover (see
c.Speakers (see
Switch cover and keyboard on page 49)
Switch cover and keyboard on page 49)
Speakers on page 54)
Remove the display assembly:
1.Open the computer as far as possible.
2.Disconnect the display panel cable (1) from the system board.
CAUTION:There is a ground loop off the display panel cable that is secured to the left hinge. Be
sure you do not pull or damage the cable.
3.Disconnect the webcam and microphone module cables (2) from the system board and then
remove the cables from the routing path (3).
Component replacement procedures55
4.Make sure that the wireless antenna cables are disconnected from the WLAN module on the bottom
of the computer, then remove the wireless antenna cables (4) from the clips and routing channels
built into the top cover.
CAUTION:Support the display assembly when removing the following screws. Failure to support
the display assembly can result in damage to the display assembly and other computer
components.
5.Remove the two Slotted Torx 10-mm screws (1) and the two Torx 7.0-mm screws (2) that secure
the display assembly to the computer.
6.Release the display panel cable ground loop (3) from the system board.
7.Lift the display assembly (4) straight up and remove it.
56Chapter 4 Removal and replacement procedures
8.If it is necessary to replace the display bezel, display inverter, or display hinges, remove the eight
rubber screw covers (1) and the eight Torx 6.0-mm screws (2) that secure the display bezel to the
display assembly. The rubber screw covers are available in the Rubber Kit, spare part number
490339-001.
9.Flex the inside edges of the left and right sides (1) and the top and bottom sides (2) of the display
bezel until the bezel disengages from the display enclosure.
10. Remove the display bezel (3). The display bezel is available using spare part number
495738-001.
Component replacement procedures57
11. If it is necessary to replace the webcam module from the display enclosure, gently pull the webcam
module from the double-sided tape on the display enclosure (1) and disconnect the webcam cable
from the module (2).
NOTE:To replace the webcam module in the display enclosure, align the holes on the webcam
module with the pins on the display enclosure and press onto the double-sided tape.
12. If it is necessary to replace the display inverter, remove the inverter (1) from the display enclosure
as far as the display panel cable and the backlight cable will allow.
13. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter.
14. Remove the display inverter. The display inverter is available using spare part number
490326-001.
15. If it is necessary to replace the display hinges, remove the two Torx 6.0-mm screws (1) that secure
the display panel to the display enclosure.
58Chapter 4 Removal and replacement procedures
16. Remove the display panel (2).
17. Remove the eight Phillips 3.0-mm screws (1) that secure each display hinge to the display
panel.
NOTE:When removing or replacing the Phillips screws, be sure to remove or replace them in
the same sequence as the numbering found on the display hinges (1–2–3–4).
18. Remove the display hinges (2). The left and right display hinges are available using spare part
number 490329-001.
Reverse this procedure to reassemble and install the display assembly.
Component replacement procedures59
Top cover
DescriptionSpare part number
Top cover490342-001
Before removing the top cover, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
computer on, and then shut it down through the operating system.
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 40).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Speakers (see
f.Display assembly (see
Hard drive on page 41)
Optical drive on page 47)
Switch cover and keyboard on page 49)
Switch cover and keyboard on page 49)
Speakers on page 54)
Display assembly on page 55)
Remove the top cover:
1.Turn the computer upside down, with the front toward you.
2.Remove the 12 top cover slotted Torx 7.0-mm screws.
60Chapter 4 Removal and replacement procedures
3.Remove the three Phillips 2.0-mm broad-head screws from the optical drive bay (1), and remove
the Torx 4.0-mm screw from the hard drive bay (2).
4.Turn the computer right-side up.
5.Remove the three slotted Torx 7.0-mm screws from the top cover.
6.Lift the rear edge of the top cover (1) until it disengages from the base enclosure. Then tilt the top
cover back (2) until the TouchPad cable is accessible.
Component replacement procedures61
7.Release the ZIF connector (1) to which the TouchPad cable is connected, and then disconnect the
TouchPad cable (2) from the system board.
8.Remove the top cover.
Reverse this procedure to install the top cover.
62Chapter 4 Removal and replacement procedures
USB board
1.Disconnect the USB cable from the system board (1).
2.Lift up the USB connector and remove the cable from the cable routing path (2).
3.Remove the Phillips 9.0-mm screw (3) and the Phillips 4.0-mm screw (4) from the system board.
4.Remove the USB board (5).
Reverse this procedure to install the USB board.
Component replacement procedures63
Bluetooth module
NOTE:The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
module cable is included in the Cable Kit, spare part number 490314-001. See
for more Cable Kit spare part number information.
DescriptionSpare part number
For use in all countries and regions except Japan and Asia Pacific countries and regions398393-002
For use only Japan and Asia Pacific countries and regions450066-001
Before removing the Bluetooth module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
Cable Kit on page 23
4.Remove the battery (see
Battery on page 40).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Speakers (see
f.Display assembly (see
g.Top cover (see
Hard drive on page 41)
Optical drive on page 47)
Switch cover and keyboard on page 49)
Switch cover and keyboard on page 49)
Speakers on page 54)
Display assembly on page 55)
Top cover on page 60)
Remove the Bluetooth module:
1.Disconnect the Bluetooth module cable (1) from the system board.
2.Remove the Bluetooth module cable (2) from the routing path.
3.Remove the Phillips 4.0-mm screw (3) that secures the Bluetooth module to the base enclosure.
64Chapter 4 Removal and replacement procedures
4.Remove the Bluetooth module (4) from the base enclosure.
Reverse this procedure to install the Bluetooth module.
Component replacement procedures65
RTC battery
NOTE:Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all
passwords and CMOS settings to be cleared.
DescriptionSpare part number
RTC battery449137-001
Before removing the RTC battery, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 40).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Speakers (see
f.Display assembly (see
g.Top cover (see
h.System board (see
Hard drive on page 41)
Optical drive on page 47)
Switch cover and keyboard on page 49)
Switch cover and keyboard on page 49)
Speakers on page 54)
Display assembly on page 55)
Top cover on page 60)
System board on page 68)
Remove the RTC battery:
1.Turn the system board upside down, with the audio connectors toward you.
66Chapter 4 Removal and replacement procedures
2.Remove the RTC battery from the socket on the system board.
Reverse this procedure to install the RTC battery.
Component replacement procedures67
System board
NOTE:All system board spare part kits include the ExpressCard assembly.
NOTE:All system board spare part kits include replacement thermal material.
DescriptionSpare part number
System board includes 128-MB of graphics subsystem memory490311-001
System board includes 256-MB of graphics subsystem memory490312-001
Before removing the system board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 40).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Speakers (see
f.Display assembly (see
g.Top cover (see
Hard drive on page 41)
Optical drive on page 47)
Switch cover and keyboard on page 49)
Switch cover and keyboard on page 49)
Speakers on page 54)
Display assembly on page 55)
Top cover on page 60)
When replacing the system board, be sure that the following components are removed from the defective
system board and installed on the replacement system board:
Memory module (see
●
WLAN module (see
●
Processor (see
●
Memory module on page 45)
WLAN module on page 43)
Processor on page 76)
To remove the system board:
1.Remove the four Phillips 4.0-mm screws (1) that secure the optical drive connector board to the
base enclosure.
2.Remove the Torx 6.0-mm screw (2) that secures the system board to the base enclosure.
68Chapter 4 Removal and replacement procedures
3.Remove the three Torx 6.0-mm screws (3) that secure the battery connector board to the base
enclosure.
4.Flex the left side of the base enclosure until the external monitor connector (1) and the heat sink
(2) are clear of the openings in the base enclosure.
5.Lift the rear edge of the system board (3) until it rests at an angle.
6.Remove the system board (4) from the base enclosure by sliding it back.
Reverse the preceding procedure to install the system board.
Component replacement procedures69
Fan
DescriptionSpare part number
Fan490324-001
Before removing the fan, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 40).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Speakers (see
f.Display assembly (see
g.Top cover (see
h.System board (see
Hard drive on page 41)
Optical drive on page 47)
Switch cover and keyboard on page 49)
Switch cover and keyboard on page 49)
Speakers on page 54)
Display assembly on page 55)
Top cover on page 60)
System board on page 68)
Remove the fan:
1.Remove the two Torx 6.0-mm screws (1) that secure the fan to the base enclosure.
70Chapter 4 Removal and replacement procedures
2.Remove the fan (2) from the base enclosure.
Reverse this procedure to install the fan.
NOTE:To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side
of the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is
designed to turn on automatically when high temperature conditions exist. These conditions are affected
by high external temperatures, system power consumption, power management/battery conservation
configurations, battery fast charging, and software requirements. Exhaust air is displaced through the
ventilation grill located on the left side of the computer.
Component replacement procedures71
Modem module
NOTE:The modem module spare part kit does not include a modem module cable. The modem
module cable is included in the Cable Kit, spare part number 490314-001. See
for more Cable Kit spare part number information.
DescriptionSpare part number
For use in all countries and regions except Australia and New Zealand461749-001
For use only in Australia and New Zealand461749-011
Before removing the modem module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
Cable Kit on page 23
4.Remove the battery (see
Battery on page 40).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Speakers (see
f.Display assembly (see
g.Top cover (see
h.System board (see
Hard drive on page 41)
Optical drive on page 47)
Switch cover and keyboard on page 49)
Switch cover and keyboard on page 49)
Speakers on page 54)
Display assembly on page 55)
Top cover on page 60)
System board on page 68)
Remove the modem module:
1.Turn the system board upside down, with the audio connectors toward you.
2.Remove the two Phillips 4.0-mm screws (1) that secure the modem module to the system board.
3.Lift the modem module (2) straight up to release it from the system board.
72Chapter 4 Removal and replacement procedures
4.Disconnect the modem module cable (3) .
5.Remove the modem module.
Reverse this procedure to install the modem module.
Component replacement procedures73
Heat sink
NOTE:The heat sink spare part kit includes replacement thermal material.
Before removing the heat sink, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
computer on, and then shut it down through the operating system.
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 40).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Speakers (see
f.Display assembly (see
g.Top cover (see
h.System board (see
Hard drive on page 41)
Optical drive on page 47)
Switch cover and keyboard on page 49)
Switch cover and keyboard on page 49)
Speakers on page 54)
Display assembly on page 55)
Top cover on page 60)
System board on page 68)
Remove the heat sink:
1.Turn the system board upside down, with the audio connectors toward you.
2.Remove the two Phillips 10-mm captive screws from the heat sink extension (1).
3.Following the 1, 2, 3, 4 sequence stamped into the heat sink, loosen the four Phillips 10-mm captive
screws (2) around the processor.
74Chapter 4 Removal and replacement procedures
4.Remove the heat sink (3).
NOTE:The thermal material must be thoroughly cleaned from the surfaces of the system
board (1), (2), and (3), and the heat sink components (4) and (5) each time the heat sink is removed.
Replacement thermal material is included with all heat sink, system board, and processor spare
part kits.
Reverse this procedure to install the heat sink.
Component replacement procedures75
Processor
NOTE:All processor spare part kits include replacement thermal material.
Disc rotational speed5400 rpm5400 rpm5400 rpm7200 and
Operating temperature5°C to 55°C (41°F to 131°F)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive
specifications may differ slightly.
NOTE: Certain restrictions and exclusions apply. Contact technical support for details.
9.5 mm9.5 mm9.5 mm9.5 mm
3 ms3 ms3 ms3 ms
5400 rpm
86Chapter 6 Specifications
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW
Double-Layer specifications
Applicable discRead:Write:
CD-DA, CD+(E)G, CD-MIDI, CDTEXT,
CD-ROM, CD-ROM XA,
MIXED MODE CD, CD-I, CD-I Bridge
(Photo-CD, Video CD), Multisession CD
(Photo-CD, CD-EXTRA, Portfolio, CDR, CD-RW), CD-R, CD-RW,
DVDROM (DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-RAM, HDROM (Single Layer), HD-ROM (Dual
Layer), HD DVD-R, HD DVD-R for
Dual Layer, HD DVD-RW
Access time
Random170 ms170 ms230 ms
Cache buffer8 MB
Data transfer rate
24X CD-ROM
8X DVD10,800 KB/sec
24X CD-R3,600 KB/sec
16X CD-RW2,400 KB/sec
8X DVD+R10,800 KB/sec
CDDVDHD
3,600 KB/sec
CD-R and CD-RW DVD+R, DVD+R(9),
DVD+RW, DVD-R, DVD-R(9),DVD-RW,
DVD-RAM
4X DVD+RW5,400 KB/sec
8X DVD-R10,800 KB/sec
4X DVD-RW5,400 KB/sec
2.4X DVD+R(9)2,700 KB/sec
5X DVD-RAM6,750 KB/sec
1X BD-ROM4,500 KB/sec
1X BD-R read4,500 KB/sec
1X BD-RE read4,500 KB/sec
Transfer modeMultiword DMA Mode
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer specifications87