Hp COMPAQ 2015C, COMPAQ 1610, 2000C, COMPAQ 800, COMPAQ 2010C REFERENCE GUIDE

C-S

ERIES

EFERENCE GUIDE

Notice

The information in this guide is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.

Compaq is registered in the U.S. Patent and Trademark Office. Microsoft and Windows are registered trademarks of Microsoft Corporation.

The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement.

Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.

EFERENCEGUIDE

C-Series Handheld PC

First Edition January 1998 Part Number 266667-001

Compaq Computer Corporation

ONTENTS

preface

EFOREYOUBEGIN

For More Information........................................................................xi

For Updated Information..................................................................xii

Locating Information Quickly..........................................................xii

Ordering Software on Diskette........................................................xiii

Customer Registration.....................................................................xiii

In North America........................................................................xiii

Outside of North America...........................................................xiii

Symbols and Conventions...............................................................xiv

chapter 1

ETTINGSTARTED

Unpacking the Box..........................................................................1-2

Setting Up for the First Time ..........................................................1-3

C-Series at a Glance........................................................................1-8

Screen and Left Side Components..............................................1-8

Front and Right Side Components..............................................1-9

Top and Rear Panel Components..............................................1-10

Bottom Panel Components .......................................................1-11

chapter 2

ORMING APARTNERSHIP

Step 1: Determine Computer Requirements ...................................2-2

Step 2: Install Windows CE Services..............................................2-3

Step 3: Configure the Communications Port ..................................2-3

Using Windows NT Workstation................................................2-3

Using Windows 95......................................................................2-3

Step 4: Connect the Handheld PC to the Computer........................2-4

Step 5: Install the Compaq C-Series Software................................2-5

Contents

chapter 3

SING THEKEYBOARD ANDSTYLUS

Special Keyboard Features .............................................................3-2

Using the Application Launch Keys...........................................3-4

Using the Dual Brightness Backlight Button.............................3-5

Using the Stylus.............................................................................. 3-6

chapter 4

SINGPOWER

Using Battery Power.......................................................................4-2

Checking Battery Power Levels.................................................4-2

Recognizing Low Battery Indicators..........................................4-2

Conserving Battery Power..........................................................4-4

Replacing Batteries.........................................................................4-5

Replacing the Main Batteries.....................................................4-6

Replacing the Backup Battery....................................................4-9

Disposal and Recycling of Used Batteries....................................4-11

Using AC Power...........................................................................4-11

Connecting to AC Power..........................................................4-12

Resetting Your C-Series Handheld PC.........................................4-13

Performing a Normal Reset......................................................4-13

Performing a Full Reset............................................................4-14

chapter 5

SING THEMODEM

Safety Precautions for Modems......................................................5-2

Connecting the Modem...................................................................5-3

Using an External Modem..............................................................5-4

Connecting an External Modem.................................................5-4

Configuring and Using the External Modem.............................5-4

Using the Modem to Access the Internet........................................5-5

Browsing the Internet.................................................................5-5

chapter 6

PC C

SING

ARDS

Supported PC Cards........................................................................6-1

PC Card Software ...........................................................................6-2

Operating Guidelines......................................................................6-2

Inserting a PC Card.........................................................................6-3

Removing a PC Card ......................................................................6-4

Contents

chapter 7

SING THEINFRAREDFEATURE

Establishing an Infrared Connection...............................................7-2

Step 1: Configure the Software...................................................7-2

Step 2: Set Up the Infrared Devices............................................7-2

Step 3: Transfer Information.......................................................7-3

Printing with the IR Port .................................................................7-4

chapter 8

SINGCOMPAQSOFTWARE

Using Voice Memo .........................................................................8-2

Recording A Message.................................................................8-3

Playing a Message.......................................................................8-3

Managing Messages....................................................................8-4

Adjusting Audio Levels..............................................................8-4

Using Internet Setup Utility ............................................................8-5

Setting Up a Profile.....................................................................8-5

Getting On the Internet ...............................................................8-6

Using Internet Favorites Synchronizer............................................8-7

Synchronizing Bookmarks..........................................................8-7

Copying Bookmarks ...................................................................8-8

Using Dictionary Synchronizer.......................................................8-9

Using the Backup and Restore Utilities ........................................8-10

Using Compaq Backup and Restore .........................................8-12

Using Compaq Flash Memory Manager...................................8-14

Using Compaq Enhanced Security................................................8-16

Understanding the Password Levels.........................................8-16

Setting Passwords .....................................................................8-18

Using the Owner Control Panel Application.................................8-21

Controlling Volume.......................................................................8-21

Printing..........................................................................................8-22

Supported File Types................................................................8-22

Printing Guidelines ...................................................................8-22

Printing from the Handheld PC.................................................8-23

Setting the Alarm ..........................................................................8-23

Contents

vii

chapter 9

ARING FORYOURCOMPAQ

C-S

ERIES

Routine Care ...................................................................................9-2

Travel Guidelines............................................................................9-3

International Travel ........................................................................9-3

Shipping Guidelines........................................................................9-4

chapter 10

IPS ANDTROUBLESHOOTING

Tips for Maximizing Performance................................................10-1

Adjusting Memory....................................................................10-1

Increasing the Data Transfer Speed..........................................10-2

Troubleshooting............................................................................ 10-3

Solving Battery and Power Problems.......................................10-4

Solving Keyboard and Stylus Problems...................................10-5

Solving Audio Problems...........................................................10-5

Solving Memory Problems.......................................................10-6

Solving PC Card Problems.......................................................10-8

Solving Screen Problems..........................................................10-9

Solving Communication Problems.........................................10-10

Solving Security Problems.....................................................10-13

Servicing the C-Series ................................................................10-14

Preparing for a Technical Support Call..................................10-14

appendix A

ORLDWIDETELEPHONENUMBERS

....................................................... A-1

appendix B

ARDWARESPECIFICATIONS

................................................................. B-1

appendix C

GENCYREGULATORYNOTICES

NDEX

................................................................................................. I-1

viii

Contents

............................................................. C-1

preface

EFORE YOU BEGIN

Congratulations on your selection of the Compaq C-Series, the

first professional handheld PC. Before using your C-Series, be

sure to read this chapter for information about:

documentation and online help

■

customer registration

■

symbols and conventions used in this guide

■

For More Information

References are provided as printed materials and as online

information that is accessible from your handheld PC. In addition

to this reference guide, the following printed references come

with your handheld PC:

Quick Setup card

■

Accessories Flier

■

Microsoft The Handheld PC Companion

■

Important Safety Information

■

Warranty and service information

■

Before You Begin

The following online and electronic references are also available.

Name: Location:

Microsoft Microsoft

Help

Microsoft Handheld PC Home Page

C-Series Home Page www.compaq.com/products/

H/PC Help Windows CE Services

Handheld PC Microsoft

Windows CE

on your computer) www.microsoft.com/windowsce/

hpc

handhelds

Desktop Software for

CD (to be installed

For Updated Information

To learn about updates that may have occurred to your C-Series device after this document was printed, tap the Start menu on your handheld device, then tap My Documents and select

Compaq Updates.

If no updated information is available, Compaq Updates

NOTE:

will not appear on the screen.

Locating Information Quickly

To quickly find the information you’re looking for, use this table as a starting point.

To Find Information About: Look Here:

Using your C-Series Using the Compaq software on

your C-Series Using the Windows CE operating

system and software on your C-Series

Using Windows CE Services on your computer

The latest information and offers for your C-Series device and accessories

xii

Before You Begin

C-Series Reference Guide C-Series Reference Guide

Microsoft

Companion

Microsoft Microsoft

Help

C-Series Home Page (www.compaq.com/products/ handhelds)

The Handheld PC

H/PC Help Windows CE Services

Ordering Software on Diskette

If the computer on which you are installing Microsoft Windows

CE 2.0 does not have a CD-ROM drive, you can purchase

diskettes containing the Windows CE software necessary for

operating your handheld PC.

To order Windows CE software diskettes, contact Compaq at

1-800-841-2761 (U.S. only) or fax a request to 510-327-4070.

Some Windows CE applications (such as the Guided

NOTE:

Tour and Exchange Update) are not available on diskette. To

obtain these applications, visit the Microsoft web site at

www.microsoft.com.

Compaq C-Series software is available only on CD-ROM.

Customer Registration

In North America

To receive the latest information on your C-Series handheld PC,

as well as receive special offers on C-Series accessories and

software, be sure to register with Compaq by completing and

mailing the Register Now card included with your handheld PC.

Outside of North America

Outside of North America, use the Compaq Info Messenger

service to obtain Internet and e-mail access to the latest software

updates and service documentation for your C-Series.

Once you register with this free service at www.compaq.com/

infomessenger and build your profile(s), Info Messenger searches

the Compaq web site and collects information specific to your

handheld PC environment. Info Messenger then sends an e-mail

alerting you when new and/or updated information is available on

a Compaq customized web page.

Before You Begin

xiii

Symbols and Conventions

Some or all of the following format conventions may be used in this guide to distinguish elements of text:

Names of keys are shown in bold type as they appear on the

■

keyboard, for example, Keys that you should press at the same time are represented

■

by the key names and the plus (+) symbol, for example,

Ctrl+Alt+Delete.

Commands are presented in lowercase, bold type as shown

■

install

a:\install.

here: An arrow is used to separate icons or menu options that you

■ ■

should select in succession; for example, tap

Start→Settings→Control Panel.

When you need to type information without pressing the

■

key, you are directed to “type” the information.

Ctrl, Backspace, Tab.

Enter

When you need to type information and press the

■

you are directed to “enter” the information.

WARNING:

follow directions could result in bodily harm or loss of life.

CAUTION:

directions could result in damage to equipment or loss of information.

IMPORTANT:

Text set off in this manner presents clarifying

Text set off in this manner indicates that failure to

Text set off in this manner indicates that failure to follow

information or specific instructions.

Text set off in this manner presents commentary,

NOTE:

sidelights, or interesting points of information.

Enter

key,

xiv

Before You Begin

chapter

ETTING STARTED

This chapter provides information about getting started with your

C-Series handheld PC, such as:

unpacking the box

■

setting up for the first time

■

learning about the handheld PC features

■

Getting Started

1-1

Unpacking the Box

Contents of the Box

Before setting up your handheld PC, be sure your shipping box includes the following items:

handheld PC

AC Adapter

stylus (housed in the handheld PC)

auto-sync cable

batteries (two AA alkaline or one rechargeable NiMH, depending on your C-Series model)

Not pictured:

modem cable (available with some models)

■

CD-ROM discs (2)

■

documentation

■

To order accessories that did not come with your C-Series

NOTE:

model, refer to the Accessories Flier included in the shipping box.

1-2

Getting Started

Setting Up for the First Time

To set up your handheld PC for the first time, follow the

instructions below. When it is ready to use, read “C-Series at a

Glance” later in this chapter to learn more about the special

features of your device.

1. Turn over the handheld PC.

2. Do one of the following: If your C-Series comes with AA alkaline batteries, follow

■

the steps in the illustration below. Remove the main battery cover and install the batteries as illustrated below. Be sure the positive and negative end of each battery is correctly oriented.

CAUTION:

models that have color screens. Install only a Compaq- approved rechargeable battery pack in these models.

Installing the Alkaline Batteries

Do not install AA alkaline batteries in C-Series

Getting Started

1-3

If your C-Series comes with a rechargeable NiMH battery

■

pack, follow the steps in the illustration below. Be sure the flat side of the battery is facing in toward the battery compartment as indicated.

Installing the NiMH Battery Pack

1-4

Getting Started

Replace the main battery cover.

Replacing the Main Battery Cover

Pull out the backup battery tape to activate the backup battery.

Removing the Backup Tape

Getting Started

1-5

If using a rechargeable NiMH battery pack, connect the unit to AC power and allow the battery pack to charge for three hours. If using AA alkaline batteries, proceed to step 6.

Turn over the handheld PC and raise the lid.

Raising the Lid

1-6

Getting Started

Press the power button to turn on power.

Pressing the Power Button

Follow the instructions on the screen to complete the setup process.

To learn more about your handheld PC, take the Welcome

Fn+Alt

Tour by pressing

Once setup is complete, you may want to connect your handheld PC to a computer and load valuable Compaq software. To do so, follow the instructions provided in Chapter 2, “Forming a Partnership.”

Getting Started

1-7

C-Series at a Glance

Your handheld PC is equipped with many convenient features that make using it quick and easy. This section familiarizes you with the location and function of these features.

Screen and Left Side Components

Item Component Function

Screen Displays on-screen information and

Modem connector

PC Card slot Accepts a 16-bit Type I or Type II PC

interprets stylus taps. Connects an RJ-11 modem cable

(available on some models only).

(PCMCIA) Card. For more on this feature, see Chapter 6, “Using PC Cards.”

1-8

Getting Started

Front and Right Side Components

Item Component Function

Dual brightness backlight button

Power button Press once to turn on the device. Press

AC power connector

Serial connector Connects serial devices such as the auto-

Stylus slot Holds and protects the stylus when stylus

Alarm button Press once to stop the alarm when it goes

Record button Press and hold this button while speaking

Provides increased lighting for better viewing of the screen. For more information, see “Using the Dual Brightness Backlight Button” in Chapter 3.

again to turn off. Connects to external (AC) power via the

AC Adapter.

sync cable or a printer cable.

is not in use.

off. For instructions on using the alarm, see “Setting the Alarm” in Chapter 8.

into the microphone to record a voice memo.

Getting Started

1-9

Top and Rear Panel Components

Item Component Function

Battery charge light (amber)

Alarm light (green)

Speaker Produces sound for the alarm, playback of

Microphone Speak into the microphone while pressing

Infrared (IR) port Allows for wireless infrared

Turns on when the optional

■

rechargeable NiMH battery pack is being recharged; also turns on when the device is connected to external power

Turns off when charging is complete.

■

Blinks once when the device is turned

■

on. Blinks continuously when an alarm

■

you have set goes off. Turns off when you press the alarm

■

button or stop the alarm through the software.

voice memos, and other audio effects. For information on setting the speaker level, see “Controlling Volume” in Chapter 8.

the record button to record a voice memo. Works whether device is open or closed.

communication.

1-10

Getting Started

Bottom Panel Components

Item Component Function

Backup battery compartment

Main battery compartment

PC Card slot Accepts a Type I or Type II PC (PCMCIA)

PC Card eject lever

Reset button Restarts the operating system.

Expansion compartment

Contains the CR2032 lithium coin battery which acts as a backup battery when the main batteries are drained or removed.

Holds two AA alkaline batteries or a rechargeable NiMH battery pack for supplying primary battery power to the device.

Card. For more on this feature, see Chapter 6, “Using PC Cards.”

Ejects a PC Card from the PC Card slot.

Contains the RAM module. Accepts optional RAM upgrades.

CAUTION:

permanently delete all of your unsaved information.

Pressing the reset button will

Getting Started

1-11

chapter

ORMING A PARTNERSHIP

Your C-Series handheld PC acts much like a “computer assistant”—it supplements the capabilities of your regularly used computer when you cannot be at your desk. The handheld PC does this through “partnering” with your regular computer. A partnership is the process of establishing a connection with your regularly used computer for the purpose of synchronizing and transferring data between the computer and the handheld PC.

Forming a partnership involves five steps, each of which is discussed in this chapter:

Step 1: Determine computer requirements Step 2: Install Windows CE Services on the computer Step 3: Configure the computer’s communications port Step 4: Connect the handheld PC to the computer Step 5: Install the Compaq C-Series software

Additional information on forming a partnership can be found in Microsoft’s Handheld PC Companion and in the Windows CE Services Help that you installed on your computer.

Forming a Partnership

2-1

Step 1: Determine Computer Requirements

Before establishing a partnership, be sure your computer meets the minimum configuration requirements listed below:

486/33DX or higher processor

■

Microsoft Windows 95 (or later)

■

or Windows NT Workstation 4.0 (or later)

8 MB of memory (Windows 95)

■

12 MB of memory (Windows NT Workstation 4.0) 10 MB of available hard disk space

■

Available 9- or 25-pin serial port (adapter required for 25-pin

■

serial port) CD-ROM drive

■

VGA or higher resolution graphics card

■

Microsoft Mouse or compatible pointing device

■

Some third-party applications may have additional

NOTE:

configuration requirements. Refer to the documentation included with these applications for more information.

2-2

Forming a Partnership

Step 2: Install Windows CE Services

Windows CE Services is the software that allows you to synchronize data between your handheld PC and your computer. Follow the steps below to install Windows CE Services on your computer.

IMPORTANT:

meets the minimum configuration requirements listed earlier in this chapter.

1. Insert the Microsoft CD into the computer’s CD-ROM drive.

(If your computer does not have a CD-ROM drive, see “Ordering Software on Diskette” for information on obtaining Windows CE diskettes.)

2. Follow the instructions included with the CD and on the

computer screen to install Windows CE Services and other software.

Before installing this software, be sure your computer

Step 3: Configure the Communications Port

Before connecting, you must configure your computer’s COM port so that it can communicate with your handheld PC.

This procedure covers only the configuration for an auto-

NOTE:

sync cable (serial cable) connection. For information on connecting with an infrared port, RAS, or network, refer to Chapter 7, “Using the Infrared Feature,” or see “Get Connected” in the Windows CE Services Help that you installed on your computer.

Using Windows NT Workstation

Select Start→Settings→Control Panel. Choose the Ports icon. Configure a COM port for your handheld PC with the following settings: 19200 baud, 8 data bits, 1 stop bit, no parity.

Using Windows 95

Select Start→Settings→Control Panel. Choose the System icon, then select the Device Manager tab. Configure a COM port for your handheld PC with the following settings: 19200 baud, 8 data bits, 1 stop bit, no parity.

Forming a Partnership

2-3

Step 4: Connect the Handheld PC

to the Computer

Once Windows CE Services is installed on your computer and the communications port is configured, you are ready to connect your handheld PC to the computer. To do so, follow the steps below.

CAUTION:

on, tripped over, or pinched by items placed upon or against them. Pay particular attention to the power plug, electrical outlet, and the point where cords and cables exit the device.

Route cords and cables so that they will not be walked

1. Connect the 16-pin end of the auto-sync cable to the serial connector on your handheld PC 1.

2. Connect the 9-pin end of the auto-sync cable to the serial connector on your computer 2. (Some computers may require a 9-to-25 pin adapter in order to connect the auto-sync cable).

Connecting the Handheld PC to a Computer

The first time you connect your handheld PC to the

NOTE:

computer, the New Partnership Wizard appears on the screen. Follow the instructions to establish a connection between the two devices. The next time you connect, your data will be synchronized automatically, provided that you accept the default settings.

IMPORTANT:

Refer to The Handheld PC Companion for more

information on establishing a connection and synchronizing data.

2-4

Forming a Partnership

Step 5: Install the Compaq C-Series Software

After connecting to the computer, follow the steps below to install the Compaq software. Some software will be installed on your computer and some on your handheld PC.

1. Insert the Compaq CD into the computer’s CD-ROM drive.

2. Follow the instructions included with the CD and on the computer screen to install the Compaq software.

IMPORTANT:

To avoid draining the batteries, use external power

whenever your handheld PC is connected to the computer.

Forming a Partnership

2-5

chapter

SING THE KEYBOARD

AND

Your C-Series handheld PC contains several keys and buttons that perform special functions. This chapter describes the following features:

TYLUS

special keyboard keys and buttons

■

stylus functions

■

Using the Keyboard and Stylus

3-1

Special Keyboard Features

Location and legends of keys vary by geographic region.

NOTE:

Item Component Function

1 2

Power button Press once to turn on the device. Press Dual

brightness backlight button

Caps

key

Shift

Contrast keys (<) (>)

Alt

key

again to turn off. Provides increased lighting for better viewing of the screen. For more information, see “Using the Dual Brightness Backlight Button” later in this chapter. When pressed with the like a letters or characters indicated on the upper section of the keys).

NOTE:

An icon appears in the status area of the taskbar when this function is on. Press Press Press simultaneously to recenter contrast. Press in conjunction with the contrast keys to adjust screen contrast. Press in conjunction with the Fn key to start the Welcome Tour. May perform application-specific functions.

Shift

Caps Lock

Alt Alt Alt

key (produces capital

+ (<) to decrease contrast. + (>) to increase contrast. + both contrast keys

key, works

Continued

3-2

Using the Keyboard and Stylus

Continued

Item Component Function

6 7

Windows key Press once to bring up the Start menu.

key

Application launch keys

■

Press in conjunction with the Fn key to open applications quickly. For more on this, see “Using the Application Launch Keys” in the following section.

Press in conjunction with the number keys (2–9 and 0) to open applications quickly.

Press in conjunction with the backlight button to toggle to a different backlight level (monochrome models only).

Press in conjunction with the to start the Welcome Tour.

Alt

key

Using the Keyboard and Stylus

3-3

Using the Application Launch Keys

The application launch keys provide a fast and convenient way to get to many of your favorite programs. To start a program, hold down the program you want to start. (For example, press Pocket Word.) For instructions on using a program once it’s started, see The Handheld PC Companion or the online Help included with the program.

The following table lists the application launch keys and their corresponding icons and programs.

key and press the number key below the icon for the

to start

Fn+2

Fn + Key

Icon

Program Launched

Pocket Word

Pocket Excel

Pocket PowerPoint

Calendar

Contacts

Tasks

Inbox

World Wide Web (www)

Voice Memo

Once a program is open, pressing Fn + the application’s

NOTE:

launch key will quickly switch you to that application.

3-4

Using the Keyboard and Stylus

+ 107 hidden pages