HP Compaq 15 Maintenance and Service Guide
HP 15 TouchSmart Notebook PC
HP 15 Notebook PC
Compaq 15 TouchSmart Notebook PC
Compaq 15 Notebook PC
Maintenance and Service Guide
© Copyright 2014, 2015 HP Development
Company, L.P.
AMD and Radeon are trademarks of Advanced
Micro Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by HP Inc.
under license. Microsoft and Windows are U.S.
registered trademarks of the Microsoft group
of companies. SD Logo is a trademark of
its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Third Edition: October 2015
First Edition: August 2014
Document Part Number: 793333-003
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
This computer may require upgraded and/ or
separately purchased hardware and/or a DVD
drive to install the Windows 7 software and
take full advantage of Windows 7 functionality.
See http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 5
Display .................................................................................................................................................................... 5
Front ....................................................................................................................................................................... 6
Right side ............................................................................................................................................................... 6
Left side ................................................................................................................................................................. 8
Top .......................................................................................................................................................................... 9
TouchPad ............................................................................................................................................. 9
Lights ................................................................................................................................................. 11
Button ................................................................................................................................................ 12
Keys ................................................................................................................................................... 13
Bottom ................................................................................................................................................................. 14
Labels ................................................................................................................................................................... 15
3 Illustrated parts catalog .............................................................................................................................. 17
Computer major components .............................................................................................................................. 17
Miscellaneous parts ............................................................................................................................................. 21
Display assembly subcomponents ...................................................................................................................... 22
Mass storage devices ........................................................................................................................................... 24
Plastics Kit ........................................................................................................................................................... 25
Rubber Kit ............................................................................................................................................................ 25
4 Removal and replacement procedures preliminary requirements .................................................................... 27
Tools required ...................................................................................................................................................... 27
Service considerations ......................................................................................................................................... 27
Plastic parts ....................................................................................................................................... 27
Cables and connectors ...................................................................................................................... 27
Drive handling ................................................................................................................................... 28
Grounding guidelines ........................................................................................................................................... 28
Electrostatic discharge damage ........................................................................................................ 28
Packaging and transporting guidelines .......................................................................... 29
Workstation guidelines ................................................................................ 29
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 31
Component replacement procedures .................................................................................................................. 31
v
Battery ............................................................................................................................................... 31
Optical drive ....................................................................................................................................... 33
Keyboard ........................................................................................................................................... 35
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 39
Component replacement procedures .................................................................................................................. 39
Display subcomponents (bezel, webcam, panel) ............................................................................. 39
Top cover ........................................................................................................................................... 43
Power button board .......................................................................................................................... 46
TouchPad button board ..................................................................................................................... 47
Hard drive .......................................................................................................................................... 49
WLAN module .................................................................................................................................... 51
Fan ..................................................................................................................................................... 53
Power connector cable ...................................................................................................................... 55
System board .................................................................................................................................... 56
USB board .......................................................................................................................................... 59
Speakers ............................................................................................................................................ 60
Heat sink assembly ........................................................................................................................... 61
RTC battery ........................................................................................................................................ 64
Memory module ................................................................................................................................ 65
Display assembly ............................................................................................................................... 66
7 Using Setup Utility (BIOS) in Windows 10 ....................................................................................................... 73
Starting Setup Utility (BIOS) ................................................................................................................................ 73
Updating Setup Utility (BIOS) .............................................................................................................................. 73
Determining the BIOS version ........................................................................................................... 73
Downloading a BIOS update .............................................................................................................. 74
Synchronizing a tablet and keyboard (select products only) .............................................................................. 75
8 Using Setup Utility (BIOS) in Windows 8.1 ...................................................................................................... 77
Starting Setup Utility (BIOS) ................................................................................................................................ 77
Updating the BIOS ................................................................................................................................................ 77
Determining the BIOS version ........................................................................................................... 77
Downloading a BIOS update .............................................................................................................. 77
9 Computer Setup (BIOS) and Advanced System Diagnostics in SUSE Linux .......................................................... 79
Starting Computer Setup ..................................................................................................................................... 79
Using Computer Setup ......................................................................................................................................... 79
Navigating and selecting in Computer Setup ................................................................................... 79
Restoring factory settings in Computer Setup ................................................................................. 80
vi
Updating the BIOS ................................................................................................................................................ 80
Determining the BIOS version ........................................................................................................... 80
Downloading a BIOS update .............................................................................................................. 81
Using HP PC Hardware Diagnostics (UEFI) ........................................................................................................... 81
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 82
10 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 83
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 84
11 Backing up, restoring, and recovering in Windows 10 .................................................................................... 85
Creating recovery media and backups ................................................................................................................ 85
Creating HP Recovery media (select products only) ......................................................................... 85
Using Windows tools ........................................................................................................................................... 86
Restore and recovery ........................................................................................................................................... 87
Recovering using HP Recovery Manager ........................................................................................... 87
What you need to know before you get started ............................................................. 87
Using the HP Recovery partition (select products only) ................................................. 88
Using HP Recovery media to recover .............................................................................. 88
Changing the computer boot order ................................................................................ 89
Removing the HP Recovery partition (select products only) ......................................... 89
12 Backing up, restoring, and recovering in Windows 8.1 ................................................................................... 91
Creating recovery media and backups ................................................................................................................ 91
Creating HP Recovery media ............................................................................................................. 91
Restore and recovery ........................................................................................................................................... 92
Recovering using HP Recovery Manager ........................................................................................... 93
What you need to know .................................................................................................. 93
Using the HP Recovery partition (select models only) ................................................... 93
Using HP Recovery media to recover .............................................................................. 94
Changing the computer boot order ................................................................................ 94
Removing the HP Recovery partition (select models only) .............................................................. 94
13 Backup and Recovery in SUSE Linux ............................................................................................................. 95
Backing up your information ............................................................................................................................... 95
Performing a system recovery ............................................................................................................................ 95
14 Specications ............................................................................................................................................ 97
Computer specications ...................................................................................................................................... 97
39.6-cm (15.6-in) display specications ............................................................................................................. 98
Hard drive specications ..................................................................................................................................... 99
vii
DVD±RW SuperMulti DL Drive specications .................................................................................................... 100
15 Power cord set requirements .................................................................................................................... 101
Requirements for all countries .......................................................................................................................... 101
Requirements for specic countries and regions ............................................................................................. 102
16 Recycling ................................................................................................................................................ 105
Battery ............................................................................................................................................................... 105
Display ............................................................................................................................................................... 105
Index ........................................................................................................................................................... 111
viii
1 Product description
Category Description
Product name HP 15 Notebook PC
HP 15 TouchSmart Notebook PC
Compaq 15 Notebook PC
Compaq 15 TouchSmart Notebook PC
Processors AMD A8-6410 processor (2.0-GHz, 2-MB L2 cache, 1600-MHz DDR3L)
AMD A6-6310 processor (1.8-GHz, 2-MB L2 cache, 1600-MHz DDR3L)
AMD A4-6210 processor (1.8-GHz, 2-MB L2 cache, 1600-MHz DDR3L)
AMD E2-6110 processor (1.5-GHz, 2-MB L2 cache, 1600-MHz DDR3L)
AMD E1-6010 processor (1.35-GHz, 1-MB L2 cache, 1600-MHz DDR3L)
AMD A6-5200 processor (2.0-GHz, 2-MB L2 cache, 1600-MHz DDR3L)
AMD A4-5000 processor (1.5-GHz, 2-MB L2 cache, 1600-MHz DDR3L)
AMD E2-3800 processor (1.3-GHz, 2-MB L2 cache, 1600-MHz DDR3L)
AMD E1-2100 processor (1.0-GHz, 2-MB L2 cache, 1333-MHz DDR3L)
Chipset AMD Integrated SOC FCH
Graphics Internal graphics:
AMD Radeon HD 8400 Graphics (A6-5200)
AMD RadeonT HD 8330 Graphics (A4-5000)
AMD Radeon HD 8280 Graphics (E2-3800)
AMD RadeonT HD 8280 Graphics (E2-3800)
AMD Radeon HD 8210 Graphics (E1-2100)
AMD Radeon R5 Graphics
AMD Radeon R4 Graphics
AMD Radeon R3 Graphics
AMD Radeon R2 Graphics
Switchable discrete graphics:
AMD Sun LE (18W) Radeon HD 8570M with up to 1024 MB or 2048 MB of dedicated video memory
Panel 39.6-cm (15.6-in), high-denition (HD), light-emitting diode (LED), SVA BrightView (1366×768) display, at
3.8 mm; typical brightness: 200 nits
39.6-cm (15.6-in), high-denition (HD), light-emitting diode (LED), SVA BrightView (1366×768) display,
slim 3.2 mm; typical brightness: 200 nits (for eTP2 touch solution only)
Touch screen, multi-touch enabled
Supports LVDS
Memory 1 customer-accessible/upgradable memory module slot
1
Category Description
Supports single-channel memory
DDR3L-1600-MHz Single Channel Support
DDR3L-1333-MHz Single Channel Support (DDR3-1600 downgrade to DDR3-1333)
Supports up to 8 GB of system RAM in the following congurations:
●
8192-MB total system memory (8192×1) or (4096×2)
●
6144-MB total system memory (4096×1) + (2048×1)
●
4096-MB total system memory (4096×1) or (2048×2)
●
2048-MB total system memory (2048×1)
Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses
Serial ATA
Supports the following hard drives:
●
1-TB, 5400-rpm, 9.5-mm
●
750-GB, 5400-rpm, 9.5-mm
●
500-GB, 5400-rpm, 9.5-mm or 7.0-mm
●
320-GB, 5400-rpm, 9.5-mm or 7.0-mm
Optical drive Fixed, serial ATA, 9.5-mm tray load
DVD+/-RW Double-Layer SuperMulti
Supports zero power optical drive
Supports M-disc
Supports weight saver option
Audio/video Single digital microphone
HD audio, dual speakers
HP TrueVision HD: HD camera (xed, no tilt with activity LED, 1280×720 by 30 frames per second)
HP Webcam: VGA camera (xed, no tilt with activity LED, 640x480 by 24 frames per second)
Ethernet Integrated 10/100 network interface card (NIC)
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
One or two WLAN antennas built into display assembly
Compatible with Miracast-certied devices
Single antenna support
Support for the following WLAN formats:
●
Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter
●
Qualcomm Atheros AR9485 802.11bgn 1x1 Wi-Fi Adapter
●
Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter
●
Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC Combo Adapter
External media card HP Multi-Format Digital Media Reader
Support SD/SDHC/SDXC
Push-Pull Insertion/Removal
2 Chapter 1 Product description
Category Description
Ports HDMI version 1.4 supporting 1920 ×1200 @ 60Hz
Hot Plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video
RJ-45 (Ethernet, includes link and activity lights)
USB 3.0 (1 port)
USB 2.0 (2 ports)
AC Smart Pin adapter plug
Headphone/microphone in combo jack
Keyboard/pointing
devices
Power requirements AC adapters:
4-cell, 41-Whr Li-ion battery
Security Kensington Security Lock
Operating system Preinstalled:
Full-size "island style" keyboard with numeric keypad
TouchPad with multi-touch gestures, 2-nger scrolling, and pinch-zoom enabled
Taps enabled by default
Support Win8.1+D212 Modern Trackpad Gestures
Support PS/2, prole sensor (reserve for SMBus)
AC Adapter 65-W Smart nPFC, 3 pin, RC 4.5mm connector - non slim for use in discrete models
AC Adapter 45-W Smart nPFC, 3 pin, RC 4.5mm connector - non slim for use in UMA models
AC Adapter 65-W EM Smart nPFC, 3 pin, RC 4.5mm connector, 90 degree plug design for use in India/China
1 meter power cord
3-cell, 31-Whr Li-ion battery
●
Windows 10
●
Windows 8.1
●
Windows 8.1 CPPP - China only
●
Ubuntu
●
FreeDOS 2.0
Serviceability End-user replaceable parts:
●
AC adapter
●
Battery
●
Optical drive
●
Keyboard
3
4 Chapter 1 Product description
2 External component identication
Display
Component Description
(1) WLAN antennas (1 or 2)* (select models only) Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) WWAN antennas (1 or 2)* (select models only) Send and receive wireless signals to communicate with wireless wide
area networks (WWAN).
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures photographs. Some models allow you to
video conference and chat online using streaming video.
To use the webcam in Windows 8.1, from the Start screen, type
camera, and then select Camera from the list of applications.
To use the webcam in Windows 10, type camera in the taskbar
search box, and then select Camera.
(5) Internal microphone Records sound.
(6) Internal display switch Turns o the display and initiates Sleep if the display is closed while
the power is on.
NOTE: The internal display switch is not visible from the outside of
the computer.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
Display 5
Front
Component Description
that applies to your country or region. To access this guide in Windows 8.1, from the Start screen, type support, and then select the
HP Support Assistant app.
To access this guide in Windows 10, select the Start button, select All apps, select HP Help and Support, and then select HP
Documentation.
Component Description
Memory card reader Reads optional memory cards that store, manage, share,
or access information.
To insert a card:
Hold the card label-side up, with connectors facing the
slot, insert the card into the slot, and then push in on the
card until it is rmly seated.
To remove a card:
Pull the card out of the slot.
Right side
Component Description
(1) USB 2.0 ports (2) Connect an optional USB device, such as a keyboard,
(2) Optical drive (select models only) Depending on your computer model, reads an optical
mouse, external drive, printer, scanner or USB hub.
disc or reads and writes to an optical disc.
6 Chapter 2 External component identication
Component Description
NOTE: For disc compatibility information in Windows
8.1, go to the Help and Support web page. Follow the
web page instructions to select your computer model.
Select Support & Drivers, and then select Product
Information.
For disc compatibility information in Windows 10, type
help in the taskbar search box, select Help and
Support, and then type disc compatibility in the
search box.
(3) Optical drive eject button (select models
only)
Releases the disc tray.
Right side 7
Left side
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
(2) Power connector Connects an AC adapter.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
(3) AC adapter light
(4) Vent Enables airow to cool internal components.
(5) External monitor port (select models only) Connects an external VGA monitor or projector.
(6) HDMI port Connects an optional video or audio device, such as a high-
(7) RJ-45 (network) jack/status lights Connects a network cable.
(8) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
(9) Audio-out (headphone)/Audio-in (microphone)
jack
●
On: The AC adapter is connected and the battery is
charged.
●
O: The computer is using battery power.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
denition television, any compatible digital or audio component,
or a high-speed HDMI device.
●
White: The network is connected.
●
Amber: Activity is occurring on the network.
external drive, printer, scanner or USB hub.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
8 Chapter 2 External component identication
Component Description
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide in Windows 8.1, from the Start screen, type
support, and then select the HP Support Assistant app.
To access this guide in Windows 10, select the Start button,
select All apps, select HP Help and Support, and then select HP
Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audioin (microphone).
(10) Hard drive light Blinking white: The hard drive is being accessed.
Top
TouchPad
(11) Power light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to the display
and other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
Component Description
(1) TouchPad zone Moves the on-screen pointer and selects or activates items on the
screen.
Top 9
Component Description
NOTE: The TouchPad also supports edge-swipe gestures.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
10 Chapter 2 External component identication
Lights
Component Description
(1) Power light
(2) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.
(3) Mute light
(4) Wireless light On: An integrated wireless device, such as a wireless local area
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-saving
state. The computer shuts o power to the display and
other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
●
Amber: Computer sound is o.
●
O: Computer sound is on.
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are o.
Top 11
Button
Component Description
Power button
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options.
In Windows 8.1:
From the Start screen, type power, select Power and sleep
settings, and then select Power and sleep from the list of
applications.
In Windows 10:
▲
Type power in the taskbar search box, and then select
Power and sleep settings.
- or -
Right-click the Start button, and then select Power
Options.
12 Chapter 2 External component identication
Keys
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with the spacebaror the esc key.
(3) Windows key (Windows 8.1) Returns you to the Start screen from an open app
or the Windows desktop.
NOTE: Pressing the Windows key again will return you to the
previous screen.
(Windows 10) Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions.
(5) num lk key Alternates between the navigational and numeric functions on
the integrated numeric keypad.
NOTE: The keypad function that is active when the computer
is turned o is reinstated when the computer is turned back on.
(6) Integrated numeric keypad When num lk has been enabled, it can be used like an external
numeric keypad. To alternate between this numeric function
and the navigational function (indicated by the directional
arrows on the keys), press the num lk key.
Top 13
Bottom
Component Description
(1) Battery lock and unlock latch Locks and unlocks the battery in the battery bay.
(2) Battery bay Holds the battery.
(3) Vent Enable airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
(4) Battery release latch Releases the battery.
(5) Speaker openings (2) Produce sound.
14 Chapter 2 External component identication
Labels
The labels axed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: All labels described in this section will be located in one of 2 places depending on your
computer model: Axed to the bottom of the computer, or located in the battery bay.
●
Service label—Provides important information to identify your computer. When contacting support, you
will probably be asked for the serial number, and possibly for the product number or the model number.
Locate these numbers before you contact support.
NOTE: Your service labels will resemble one of the examples shown below. Refer to the illustration
that most closely matches the service label on your computer.
Component
(1) Product name
(2) Serial number
(3) Product number
(4) Warranty period
(5) Model number (select models only)
Component
(1) Serial number
(2) Product number
(3) Warranty period
Labels 15
Component
(4) Model number (select models only)
(5) Revision number
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
16 Chapter 2 External component identication
3 Illustrated parts catalog
Computer major components
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Computer major components 17
Item Component Spare part
number
(1) Display assembly (39.6-cm [15.6-in] HD, anti-glare, touchscreen)
NOTE: For display assembly spare part information, see Display assembly subcomponents on page 22.
(2) Keyboard
For use in the United States 749658-001
For use in India 749658-002
For use in the United Kingdom 749658-031
For use in Germany 749658-041
For use in France 749658-051
For use in Italy 749658-061
For use in Spain 749658-071
For use in Portugal 749658-131
For use in Turkey 749658-141
For use in Greece 749658-151
For use in Latin America 749658-161
For use in Saudi Arabia 749658-171
For use in Hungary 749658-211
For use in Russia 749658-251
For use in Bulgaria 749658-261
For use in Romania 749658-271
For use in Thailand 749658-281
For use in Japan 749658-291
For use in Belgium 749658-A41
For use in Taiwan 749658-AB1
For use in South Korea 749658-AD1
For use in the Netherlands 749658-B31
For use in Slovenia 749658-BA1
For use in Israel 749658-BB1
For use in Switzerland 749658-BG1
For use in French Canada 749658-DB1
For use in Denmark, Finland, and Norway 749658-DH1
For use in the Czech Republic and Slovakia 749658-FL1
(3) Top cover (includes touchpad)
Black licorice/textured HP 15 models 749639-001
Purple HP 15 models 775088-001
18 Chapter 3 Illustrated parts catalog
Item Component Spare part
number
Sparkling black HP 15 models 768276-001
Red HP 15 models 760958-001
White HP 15 models 760959-001
Blue HP 15 models 760960-001
Silver HP 15 models 760961-001
Gray Compaq 15 models 749640-001
(4) Power button board (includes cable) 749650-001
(5) Touchpad button board (includes bracket) 749651-001
(6) WLAN module:
Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-005
Realtek RT8723BE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination adapter 753077-005
Atheros AR9565 802.11bgn 1x1 WiFi + BT4.0 combo Adapter 733476-005
Realtek RTL8188EE 802.11bgn Wi-Fi Adapter 709848-005
Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC Combo Adapter 753076-005
(7) USB board (includes cable) 749649-001
(8) System board (includes replacement thermal materials):
All system boards use the following part numbers:
xxxxxx-001: Windows 7 or non-Windows operating systems
xxxxxx-501: Windows 8.1 Standard
xxxxxx-601: Windows 8.1 Professional or Windows 10
For use in HP 15 and Compaq 15 models with a touch screen:
For use in HP 15 and Compaq 15 models without a touch screen:
●
AMD A8-6410 processor, UMA graphics, and 2 memory slots 782949-xxx
●
AMD A8-6410 processor and UMA graphics 764261-xxx
●
AMD A6-6310 processor and UMA graphics 764263-xxx
●
AMD A4-6210 processor and UMA graphics 764265-xxx
●
AMD A6-5200 processor and UMA graphics 762735-xxx
●
AMD A4-5000 processor and UMA graphics 762734-xxx
●
AMD A8-6410 processor and UMA graphics 764260-xxx
●
AMD A8-6410 processor, UMA graphics, and 2 memory slots 782948-xxx
●
AMD A8-6410 processor and 2 GB of discrete graphics 764269-xxx
●
AMD A6-6310 processor and UMA graphics 764262-xxx
●
AMD A4-6210 processor and 2 GB of discrete graphics 764268-xxx
●
AMD A4-6210 processor and UMA graphics 764264-xxx
Computer major components 19
Item Component Spare part
number
(9) Heat sink assembly (includes replacement thermal materials):
For use in models with an AMD processor, UMA graphics, and 1 memory slot 753895-001
For use in models with an AMD processor, discrete graphics, and 1 memory slot 762728-001
For use in models with an AMD processor, discrete graphics, and 2 memory slots 788561-001
For use in models with an AMD processor, UMA graphics, and 2 memory slots 788562-001
(10) RTC battery 759981-001
(11) Memory module (PC3L, 12800, 1600-MHz):
8-GB 693374-005
4 GB 691740-005
●
AMD E2-6110 processor and UMA graphics 764266-xxx
●
AMD E1-6010 processor and UMA graphics 764267-xxx
●
AMD A6-5200 processor and UMA graphics 760149-xxx
●
AMD A4-5000 processor in models with 2 GB of discrete graphics 760155-xxx
●
AMD A4-5000 processor and UMA graphics 750634-xxx
●
AMD E2-3800 processor and UMA graphics 749659-xxx
●
AMD E1-2100 processor and UMA graphics 750633-xxx
2 GB 691739-005
(12) Hard drive (SATA; does not include bracket):
NOTE: The hard drive bracket is available using spare part number 749648-001.
1-TB, 5400-rpm, 2.5-inch for use in HP 15 and Compaq 15 models 778192-005
750 GB, 5400 rpm hard drive, 2.5 inch for use in HP 15 and Compaq 15 models 778190-005
500-GB, 5400-rpm, 7-mm for use in HP 15 and Compaq 15 models 778186-005
(13) Fan 753894-001
(14) Power connector cable 749647-001
(15) Speakers (includes left and right speakers and cable) 749653-001
(16) Battery:
4-cell, 41-Whr, 2.8-Ah Li-ion battery 740715-001
3-cell, 31-Whr, 2.8-Ah Li-ion battery 746641-001
(17) Base enclosure
For use in defeatured HP 15 and Compaq 15 models 749643-001
For use in full-featured HP 15 and Compaq 15 models 775087-001
(18) Optical drive (DVD+/-RW Double-Layer SuperMulti) 750636-001
20 Chapter 3 Illustrated parts catalog
Miscellaneous parts
Component Spare part number
HP Smart AC adapter:
65-W non-PFC EM HP Smart AC adapter (for use in the People’s Republic of China and India only) 714657-001
AC adapter, 65-W, non-PFC, 4.5 mm 710412-001
45-W non-PFC, non-slim HP Smart AC adapter (for use in all countries and regions except for the
People’s Republic of China and India)
Power cord (3-pin, black, 1.83-m):
●
For use in Australia 490371-011
●
For use in Europe, the Middle East, and Africa 490371-021
●
For use in India 490371-D61
●
For use in Italy 490371-061
●
For use in Japan 490371-291
●
For use in North America 490371-001
●
For use in the People's Republic of China 490371-AA1
●
For use in South Africa 490371-AR1
●
For use in South Korea 490371-AD1
●
For use in Taiwan 490371-AB1
●
For use in Thailand 490371-201
●
For use in the United Kingdom and Singapore 490371-031
Power cord (3-pin, black, 1.00-m):
●
For use in Israel 755530-BB1
741727-001
Rubber Kit (includes front and rear feet) 749652-001
Screw Kit 749657-001
HP X3000 Red Wireless Mouse 793601-001
USB ash drive, 8 GB 811799-001
Case, sleeve, for use in HP 15 and Compaq 15 models 776506-001
Miscellaneous parts 21
Display assembly subcomponents
Item Component Spare part number
(1) Display bezel (includes Mylar screw covers):
For use with HP models 749644-001
For use with Compaq models 749645-001
(2) Display cable (includes display panel cable and webcam/microphone cable)
Non-touch screen 749646-001
Touch screen 764888-001
(3) Webcam/microphone module
HD 749654-001
VGA 781623-001
(4) Antennas (includes wireless antenna cables and transceivers)
For use in models without a touch screen 749638-001
For use in models with a touch screen 774163-001
(5) Hinges (left and right) 749655-001
For use in models without a touch screen 749655-001
22 Chapter 3 Illustrated parts catalog
Loading...