HP C2N25UARABA, C2N25UA, D1E80UARABA, C6N91UA, D1E81UA User Manual

...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC
Maintenance and Service Guide
© Copyright 2012 Hewlett-Packard Development Company, L.P.
AMD and Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Second Edition: November 2012
First Edition: May 2012
Document Part Number: 697140-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 6
Right side ............................................................................................................................................. 6
Left side ................................................................................................................................................ 7
Front ..................................................................................................................................................... 8
Display .................................................................................................................................................. 9
Top ..................................................................................................................................................... 10
TouchPad .......................................................................................................................... 10
Lights ................................................................................................................................. 11
Buttons ............................................................................................................................... 12
Keys ................................................................................................................................... 13
Bottom ................................................................................................................................................ 14
3 Illustrated parts catalog ............................................................................................................................... 15
Computer major components ............................................................................................................. 15
Display assembly subcomponents ..................................................................................................... 19
Mass storage devices ......................................................................................................................... 21
Plastics kit .......................................................................................................................................... 22
Miscellaneous parts ............................................................................................................................ 22
Sequential part number listing ............................................................................................................ 23
4 Removal and replacement procedures ....................................................................................................... 26
Preliminary replacement requirements ............................................................................................... 26
Tools required .................................................................................................................... 26
Service considerations ....................................................................................................... 26
Plastic parts ....................................................................................................... 26
Cables and connectors ..................................................................................... 26
Drive handling ................................................................................................... 27
Grounding guidelines ......................................................................................................... 27
Electrostatic discharge damage ........................................................................ 27
v
Packaging and transporting guidelines ............................................. 29
Component replacement procedures ................................................................................................. 31
Service tag and PCID label ................................................................................................ 31
Service tag ........................................................................................................ 31
PCID label ......................................................................................................... 32
Computer feet .................................................................................................................... 33
Battery ............................................................................................................................... 34
Display subcomponents (bezel, webcam, panel) .............................................................. 35
WLAN module .................................................................................................................... 42
Memory module ................................................................................................................. 45
Hard drive .......................................................................................................................... 47
RTC battery ....................................................................................................................... 50
Optical drive ....................................................................................................................... 51
Keyboard ........................................................................................................................... 53
Top cover ........................................................................................................................... 57
Power button board ........................................................................................................... 61
TouchPad button board ..................................................................................................... 63
Speakers ............................................................................................................................ 65
USB board ......................................................................................................................... 67
Power connector cable ...................................................................................................... 69
Display assembly ............................................................................................................... 71
System board ..................................................................................................................... 81
Optical drive cable ............................................................................................................. 85
Fan/heat sink assembly ..................................................................................................... 87
Processor ........................................................................................................................... 93
5 Using Setup Utility (BIOS) and System Diagnostics ................................................................................. 96
Starting Setup Utility (BIOS) ............................................................................................................... 96
Updating the BIOS ............................................................................................................................. 96
Determining the BIOS version ........................................................................................... 96
Downloading a BIOS update ............................................................................................. 97
Using System Diagnostics .................................................................................................................. 98
6 Specifications ................................................................................................................................................ 99
Computer specifications ..................................................................................................................... 99
39.6-cm (15.6-in), HD display specifications .................................................................................... 100
Hard drive specifications .................................................................................................................. 101
7 Backing up, restoring, and recovering ..................................................................................................... 102
Creating recovery media and backups ............................................................................................. 103
vi
Creating HP Recovery media .......................................................................................... 103
Restore and recovery ....................................................................................................................... 105
Using Windows Refresh for quick and easy recovery ..................................................... 106
Remove everything and reinstall Windows ...................................................................... 106
Recovering using HP Recovery Manager ........................................................................ 107
What you need to know ................................................................................... 107
Using the HP Recovery partition to recover a minimized image (select
models only) .................................................................................................... 107
Using HP Recovery media to recover ............................................................. 108
Changing the computer boot order ................................................................. 108
Removing the HP Recovery partition ............................................................................... 108
8 Power cord set requirements .................................................................................................................... 110
Requirements for all countries .......................................................................................................... 110
Requirements for specific countries and regions ............................................................................. 111
9 Recycling ..................................................................................................................................................... 113
Battery .............................................................................................................................................. 113
Display .............................................................................................................................................. 113
Index ................................................................................................................................................................. 119
vii

1 Product description

Category Description AMD models Intel models
Product name Compaq Presario CQ58 Notebook PC
HP 2000 Notebook PC √√
Processors AMD processors
C-60 1.333-GHz processor (1066-MHz memory speed, dual core,
9 W)
E-300 1.3-GHz processor (1066-MHz memory speed, dual core,
18 W)
E2-2000 1.75-GHz processor (1333-MHz memory speed, dual core,
18 W)
E2-1800 1.70-GHz processor (1333-MHz memory speed, dual core,
18 W)
E1-1500 1.48-GHz processor (1066-MHz memory speed, dual core,
18 W)
E1-1200 1.40-GHz processor (1066-MHz memory speed, dual core,
18 W)
Intel Core i5 processors
3230M 2.60-GHz processor (3.0-MB L3 cache, dual core, 35 W)
3210M 2.50-GHz processor (3.0-MB L3 cache, dual core, 35 W)
2450M 2.50-GHz processor (3.0-MB L3 cache, dual core, 35 W)
Intel Core i3 processors
3130M 2.60-GHz processor (3.0-MB L3 cache, dual core, 35 W)
3120M 2.50-GHz processor (3.0-MB L3 cache, dual core, 35 W)
3110M 2.40-GHz processor (1600-MHz memory speed, 3.0-
MB L3 cache, dual core, 35 W)
2370M 2.40-GHz processor (1333-MHz memory speed, 3.0-
MB L3 cache, dual core, 35 W)
2350M 2.30-GHz processor (1333-MHz memory speed, 3.0-
MB L3 cache, dual core, 35 W)
2348M 2.30-GHz processor (3.0-MB L3 cache, dual core, 35 W)
2328M 2.20-GHz processor (3.0-MB L3 cache, dual core, 35 W)
1
Category Description AMD models Intel models
Intel Pentium processors
2030M 2.50-GHz processor (2.0-MB L3 cache, dual core, 35 W)
2020M 2.40-GHz processor (2.0-MB L3 cache, dual core, 35 W)
B980 2.40-GHz processor (2.0-MB L3 cache, dual core, 35 W)
B970 2.30-GHz processor (1333-MHz memory speed, 2.0-
MB L3 cache, dual core, 35 W)
B960 2.20-GHz processor (2.0-MB L3 cache, dual core, 35 W)
B950 2.10-GHz processor (1333-MHz memory speed, 2.0-
MB L3 cache, dual core, 35 W)
Intel Celeron processor
1000M 1.8-GHz processor (2.0-MB L3 cache, dual core, 35 W)
B830 1.8-GHz processor (2.0-MB L3 cache, dual core, 35 W)
B820 1.7-GHz processor (1333-MHz memory speed, 2.0-
MB L3 cache, dual core, 35 W)
Chipset AMD A68M fusion controller hub (FCH)
Intel HM75 Express Chipset (Core i5/i3 processors only)
Intel HM70 Express Chipset (Pentium/Celeron processors only)
Graphics UMA graphics:
AMD Radeon HD 7340 Graphics (on models with AMD E2-1800
processor; supports DirectX 11)
AMD Radeon HD 7310 Graphics (on models with AMD E1-1200
processor; supports DirectX 11)
AMD Radeon HD 6310 Graphics (on models with AMD E-300
processor; supports DirectX 11)
AMD Radeon HD 6290 Graphics (on models with AMD C-60
processor; supports DirectX 11)
Intel HD Graphics 4000 (on models with Intel Core i7, i5, i3
processors)
Intel HD Graphics 3000 (on models with Intel Core i7, i5, i3
processors)
Intel HD Graphics (on models with Intel Pentium or Celeron
processor; supports DirectX 10)
Panel 39.6-cm (15.6-inch), HD, LED, SVA BrightView (1366×768) display;
typical brightness: 200 nits
LVDS support
Memory 2 customer-accessible/upgradable memory module slots √√
Supports dual-channel memory √√
Supports up to 8192 GB of system RAM √√
DDR3/1600-MHz
√√
2 Chapter 1 Product description
Category Description AMD models Intel models
DDR3/1333-MHz (DDR3/1600-MHz downgraded to DDR3/1333-
DDR3/1066-MHz (DDR3/1600-MHz downgraded to DDR3/1066-
Supports the following configurations:
Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm
Customer-accessible √√
Serial ATA √√
Supports the following hard drives:
MHz)
MHz)
8192-MB total system memory (4096×2; not supported on a 32-
bit operating system)
6144-MB total system memory (4096×1 + 2048×1; not
supported on a 32-bit operating system)
4096-MB total system memory (4096×1 or 2048×2)
2048-MB total system memory (2048×1)
(.28-in) thicknesses
750-GB, 5400-rpm, 9.5-mm
640-GB, 5400-rpm, 9.5-mm
√√
√√
√√
√√
500-GB, 5400-rpm, 9.5-mm or 7.0-mm
320-GB, 5400-rpm, 9.5-mm or 7.0-mm
Optical drive Fixed √√
Serial ATA √√
12.7-mm tray load √√
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive √√
Audio/video Single digital microphone √√
HD audio √√
Altec Lansing speakers √√
Supports Microsoft Premium requirements √√
HP TrueVision HD webcam √√
HP VGA webcam (fixed, no tilt with activity LED, 640×480 by 24
frames per second
Ethernet Integrated 10/100 network interface card (NIC) √√
Wireless Integrated wireless local area network (WLAN) options by way of
wireless module
One or two WLAN antennas built into display assembly √√
√√
√√
3
Category Description AMD models Intel models
External media card
Support for the following WLAN formats:
Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter
Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0
Combo Adapter
Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth
4.0 Combo Adapter
Ralink WLAN Ralink Ripple3 RT5390F_802.11 b/g/n 1x1 PCIe
HMC
Atheros AR9565 802.11bgn 1x1 WiFi + BT4.0 combo Adapter
Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0
Combo Adapter
Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter
Atheros AR9485 802.11b/g/n WiFi Adapter for use in Brazil
HP Multi-Format Digital Media Reader supports the following digital card formats:
Secure Digital (SD) Memory Card
Secure Digital Extended Capacity (SDxC) Memory Card
Secure Digital High Capacity (SDHC) Memory Card
√√
√√
Ultra High Speed MultiMediaCard (UHS/MMC)
Ports 3-pin AC power √√
Audio-in (microphone) √√
Audio-out (headphone) √√
HDMI version 1.4 supporting 1920 ×1200 @ 60Hz √√
RJ-45 (Ethernet, includes link and activity lights) √√
USB 2.0 (3 ports) √√
VGA (Dsub 15 pin) supporting 2048×1536 external resolution @ 60
VGA (Dsub 15 pin) supporting 2048×1536 external resolution @ 75
Keyboard/ pointing devices
TouchPad with multi-touch gestures, 2-finger scrolling, and pinch-
Taps enabled by default √√
Power requirements
Hz, hot plug and unplug and auto-detection for correct output to wide­aspect vs. standard aspect video
Hz, hot plug and unplug and auto-detection for correct output to wide­aspect vs. standard aspect video
Full-size textured pocket keyboard √√
zoom enabled
AC adapter
√√
65-W RC V HP Smart AC adapter with localized cable plug support
(3-wire plug with ground pin, supports 3-pin DC connector)
4 Chapter 1 Product description
√√
Category Description AMD models Intel models
Support for the following batteries:
6-cell, 47-Whr, 2.20-Ah Li-ion battery
Security Security cable slot √√
Operating system
Serviceability End-user replaceable parts:
Preinstalled:
Windows 8 (64-bit)
AC adapter
Battery
Hard drive
Memory modules (2)
Optical drive
WLAN module
√√
√√
√√
5

2 External component identification

Right side

Component Description
(1) Optical drive Reads an optical disc.
NOTE: On select models, the optical drive also writes to
an optical disc.
(2) Optical drive light
(3) Optical drive eject button Releases the disc tray.
(4)
(5)
(6) Power connector Connects an AC adapter.
(7) Security cable slot Attaches an optional security cable to the computer.
USB 2.0 ports (2) Connect optional USB devices.
AC adapter light
Green: The optical drive is being accessed.
Off: The optical drive is idle.
White: The AC adapter is connected and the battery is
charged.
Amber: The AC adapter is connected and the battery
is charging.
Off: The computer is using DC power.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being mishandled or stolen.
6 Chapter 2 External component identification

Left side

Component Description
(1)
(2) Vent Enables airflow to cool internal components.
(3)
(4)
(5) USB 2.0 port Connects an optional USB device.
(6)
(7)
External monitor port Connects an external VGA monitor or projector.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
RJ-45 (network) jack Connects a network cable.
HDMI port Connects an optional video or audio device, such as a high-
definition television, or any compatible digital or audio device.
Audio-in (microphone) jack Connects an optional computer headset microphone, stereo
array microphone, or monaural microphone.
Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING! To reduce the risk of personal injury, adjust the
volume before using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to a headphone jack,
the computer speakers are disabled.
(8)
Digital Media Slot Supports the following digital card formats:
Secure Digital (SD) Memory Card
Secure Digital Extended Capacity (SDxC) Memory Card
Secure Digital High Capacity (SDHC) Memory Card
Ultra High Speed MultiMediaCard (UHS/MMC)
Left side 7
Component Description

Front

(9)
(10)
Component Description
Speakers (2) Produce sound.
Hard drive light
Power light
Blinking white: The hard drive is being accessed.
White: The computer is on.
Blinking white: The computer is in the Sleep state, which
is an energy-saving mode. The computer shuts off power to the display and other unneeded components.
Off: The computer is off or in Hibernation. Hibernation is
an energy-saving mode that uses the least amount of power.
8 Chapter 2 External component identification

Display

Component Description
(1) Internal display switch Turns off the display and initiates Sleep if the display is closed
while the power is on.
NOTE: The internal display switch is not visible from the
outside of the computer.
(2) Internal microphone Records sound.
(3) Webcam Records video, captures still photographs, and allows video
(4) Webcam light On: The webcam is in use.
(5) WLAN antenna* Send and receive wireless signals to communicate with wireless
*The antenna is not visible from the outside of the computer. For optimal transmission, keep the area immediately around the antenna free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support. To access Help and Support in Windows 8, from the Start screen, type help, and then select Help and Support from the list of apps.
conferences and online chat by means of streaming video.
To use the webcam in Windows 8, from the Start screen, type cyberlink, and then select CyberLink YouCam from the list of apps.
local area networks (WLANs).
Display 9
Top

TouchPad

Component Description
(1) TouchPad on/off button Turns the TouchPad on or off.
(2) TouchPad light
(3) TouchPad zone Moves the on-screen pointer and selects or activates items
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) Right TouchPad button Functions like the right button on an external mouse.
On: The TouchPad is off.
Off: The TouchPad is on.
on the screen.
10 Chapter 2 External component identification

Lights

Component Description
(1) Caps lock light On: Caps lock is on, which switches the keys to all capital
(2)
(3)
Power light White: The computer is on.
Wireless light White: An integrated wireless device, such as a
letters.
Blinking white: The computer is in the Sleep state,
which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.
Off: The computer is off or in Hibernation. Hibernation
is an energy-saving mode that uses the least amount of power.
wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
Amber: All wireless devices are off.
Top 11

Buttons

Component Description
Power button When the computer is off, press the button to turn on
the computer.
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
down briefly to exit Hibernation.
If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
In Windows 8:
1. From the Start screen, type power options.
2. Click Settings, and then select Power Options from
the options displayed.
12 Chapter 2 External component identification

Keys

Component Description
(1) esc key Displays system information when pressed in combination
(2) fn key Displays system information when pressed in combination
(3)
(4) Action keys Execute frequently used system functions.
(5)
Windows 8 logo key Windows 8: Returns you to the Start screen from an open
Windows 8 applications key Windows 8: Displays options for a selected object.
with the fn key.
with the esc key.
app or the Desktop.
NOTE: Pressing the Windows logo key again will return
you to the previous screen.
Top 13

Bottom

Component Description
(1) Battery bay Holds the battery.
(2) Vents (3) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(3)
(4)
(5)
Battery release latch Releases the battery from the battery bay.
Wireless and memory module compartment
Hard drive bay Contains the hard drive.
Contains the wireless and memory modules.
CAUTION: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support.
14 Chapter 2 External component identification

3 Illustrated parts catalog

Computer major components

Computer major components 15
Item Component Spare part number
(1) Display assembly (not spared)
NOTE: For display assembly spare part information, see
(2) Keyboard (includes keyboard cable):
For use in French Canada 698694-DB1
For use in the United States 698694-001
(3) Power button board (includes cable) 689686-001
(4) Top cover (includes TouchPad):
For use with Compaq models 689696-001
For use with blue HP models 689694-001
For use with black HP models 689695-001
(5) Speakers (includes left and right speakers and cable) 689693-001
(6) TouchPad button board (includes bracket and cables) 689688-001
(7) Fan/heat sink assembly (includes replacement thermal materials):
For use only with computer models equipped with an AMD processor 688281-001
For use only with computer models equipped with an Intel processor 685086-001
Hard Drive Hardware Kit, includes: 685089-001
(8a) Hard drive cable
Display assembly subcomponents on page 19.
(8b) Hard drive bracket
Plastics Kit, includes: 689689-001
(9a) Hard drive compartment cover (includes one captive screw, secured by a C-clip)
(9b) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip)
NOTE: See
(10) Optical drive cable (includes cable bracket) 685084-001
(11) USB board (includes cable) 689687-001
(12) System board (includes replacement thermal materials):
For use only with models with an AMD C-70 processor
For use only with models with an AMD E2-2000 processor
For use only with models with an AMD E2-1800 processor
Models without Windows 8 688277-001
For use only with models with an AMD E1-1500 processor
Models with Windows 8 Standard 713023-501
Models with Windows 8 Standard 715891-501
Models with Windows 8 Standard 688277-501
Plastics kit on page 22 for more plastics kit spare part information.
Models with Windows 8 Standard 715890-501
16 Chapter 3 Illustrated parts catalog
Item Component Spare part number
For use only with models with an AMD E1-1200 processor
Models with Windows 8 Standard 688278-501
For use only with models with an Intel Core i5 or i3 processor
Models with Windows 8 Standard 685107-501
For use only with models with an Intel Pentium or Celeron processor
Models with Windows 8 Standard 685783-501
(13) Power connector cable 689678-001
(14) RTC battery 449137-001
(15) Processor (includes replacement thermal materials):
Intel Core i5 processors (3.0-MB L3 cache, dual core, 35 W):
3230M 2.60-GHz processor 711903-001
Intel Core i3 processors (3.0-MB L3 cache, dual core, 35 W):
Models without Windows 8 688278-001
Models without Windows 8 685107-001
Models without Windows 8 685783-001
NOTE: Only valid on models with Intel processors. On AMD models, the processor comes with the system
board and cannot be removed.
3210M 2.50-GHz processor 680645-001
3130M 2.60-GHz processor 713163-001
2370M 2.40-GHz processor 677152-001
Intel Pentium processors (2.0-MB L3 cache, dual core, 35 W):
B980 2.40-GHz processor 692428-001
B950 2.10-GHz processor 653338-001
Intel Celeron processors (2.0-MB L3 cache, dual core, 35 W):
B830 1.8-GHz processor 699547-001
3120M 2.50-GHz processor 700627-001
3110M 2.40-GHz processor 682417-001
2350M 2.30-GHz processor 653340-001
2328M 2.20-GHz processor 693542-001
2030M 2.50-GHz processor 713164-001
2020M 2.40-GHz processor 700628-001
B970 2.30-GHz processor 676785-001
B960 2.20-GHz processor 664662-001
1000M 1.8-GHz processor 713162-001
B820 1.7-GHz processor 690537-001
Computer major components 17
Item Component Spare part number
(16) WLAN module:
Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001
Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001
Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001
Ralink WLAN Ralink Ripple3 RT5390F_802.11 b/g/n 1x1 PCIe HMC 670691-001
Atheros AR9565 802.11bgn 1x1 WiFi + BT4.0 combo Adapter 690019-001
Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter 690020-001
Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter 691415-001
(17) Memory module (PC3, 12800, 1600-MHz):
4 GB 641369-001
2 GB 652972-001
(18) Hard drive (2.5-in, SATA; does not include hard drive cable or bracket):
NOTE: The hard drive cable and bracket are included in the Hard Drive Hardware Kit, spare part number
685089-001.
640-GB, 5400-rpm, 9.5-mm 669300-001
500-GB, 5400-rpm, 9.5-mm 669299-001
320-GB, 5400-rpm, 9.5-mm 622643-001
(19) Base enclosure (for use with all models)
For use in models without Windows 8 689674-001
For use in Windows 8 models 704016-001
(20) Battery:
6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001
6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001
(21) Optical drive (DVD±RW and CD-RW Super Multi Double-Layer Combo Drive;
includes rear optical drive bracket but does not include optical drive cable or cable bracket)
NOTE: The optical drive cable and cable bracket are included in the optical drive
cable kit, spare part number 685084-001.
689685-001
18 Chapter 3 Illustrated parts catalog

Display assembly subcomponents

Item Component Spare part number
(1) Display bezel:
For use with Compaq models 689676-001
For use with HP models 689675-001
(2) Webcam/microphone module
VGA 685112-001
HD 703461-001
Display assembly subcomponents 19
Item Component Spare part number
(3) 39.6-cm (15.6-inch), HD, LED, BrightView display panel 689690-001
(4a) Top hinge covers
(4b) Side hinge covers
(5) Hinges (include hinges and left and right hinge covers) 689679-001
(6) Display cable (includes display panel cable and webcam/microphone cable) 689677-001
(7) Antennas (includes wireless antenna cables and transceivers) 689670-001
(8) Display enclosure:
For use with Compaq models 689673-001
For use with black HP models 689672-001
For use with blue HP models 689671-001
20 Chapter 3 Illustrated parts catalog

Mass storage devices

Item Component Spare part number
(1) Hard drive (2.5-in, SATA; does not include hard drive cable or bracket):
NOTE: The hard drive cable and bracket are included in the Hard Drive Hardware Kit, spare part number
685089-001.
640-GB, 5400-rpm, 9.5-mm 669300-001
500-GB, 5400-rpm, 9.5-mm 669299-001
320-GB, 5400-rpm, 9.5-mm 622643-001
Hard Drive Hardware Kit, includes: 685089-001
(2a) Hard drive bracket
(2b) Hard drive cable
(3) Optical drive (DVD±RW and CD-RW Super Multi Double-Layer Combo Drive;
includes rear optical drive bracket but does not include optical drive cable or cable bracket)
NOTE: The optical drive cable and cable bracket are included in the optical drive
cable kit, spare part number 685084-001.
(4) Optical drive cable (includes cable bracket) 685084-001
689685-001
Mass storage devices 21

Plastics kit

Item Component Spare part number
Plastics Kit, includes: 689689-001
(1) Hard drive compartment cover (includes one captive screw, secured by a C-clip)
(2) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip)

Miscellaneous parts

Component Spare part number
HP Smart AC adapter (65-W RC V) 693711-001
Power cord (3-pin, black, 1.83-m) for use in North America 490371-001
Rubber computer feet (includes computer feet and display rubber) 691221-001
Screw Kit 689691-001
Thermal pad (for use with all models) 651046-001
22 Chapter 3 Illustrated parts catalog

Sequential part number listing

Spare part number Description
449137-001 RTC battery
490371-001 Power cord for use in North America (3-pin, black, 1.83-m)
593553-001 6-cell, 47-Whr, 2.20-Ah Li-ion battery
593554-001 6-cell, 55-Whr, 2.55-Ah Li-ion battery
622643-001 320-GB, 5400-rpm, 9.5-mm SATA hard drive (does not include hard drive cable or bracket)
641369-001 4-GB memory module (PC3, 12800, 1600-MHz)
651046-001 Thermal pad (for use with all models)
652972-001 2-GB memory module (PC3, 12800, 1600-MHz)
653338-001 Intel Pentium B950 2.10-GHz processor (1333-MHz memory speed, 2.0-MB L3 cache, dual
653340-001 Intel Core i3-2350M 2.30-GHz processor (1333-MHz memory speed, 3.0-MB L3 cache, dual
655795-001 Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter
657325-001 Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter
664662-001 Intel Pentium B960, 2.20-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes
669299-001 500-GB, 5400-rpm, 9.5-mm SATA hard drive (does not include hard drive cable or bracket)
669300-001 640-GB, 5400-rpm, 9.5-mm SATA hard drive (does not include hard drive cable or bracket)
670691-001 Ralink WLAN Ralink Ripple3 RT5390F_802.11 b/g/n 1x1 PCIe HMC
675794-001 Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter
676785-001 Intel Pentium B970 2.30-GHz processor (1333-MHz memory speed, 2.0-MB L3 cache, dual
677152-001 Intel Core i3-2370M 2.40-GHz processor (1333-MHz memory speed, 3.0-MB L3 cache, dual
680645-001 Intel Core i5 3210, 2.50-GHz processor (3.0-MB L3 cache, dual core, 35 W)
682417-001 Intel Core i3-3110M 2.40-GHz processor (1600-MHz memory speed, 3.0-MB L3 cache, dual
core, 35 W; includes replacement thermal materials)
core, 35 W; includes replacement thermal materials)
replacement thermal materials)
core, 35 W; includes replacement thermal materials)
core, 35 W; includes replacement thermal materials)
core, 35 W; includes replacement thermal materials)
685084-001 Optical drive cable (includes cable bracket)
685086-001 Fan/heat sink assembly for use only with computer models equipped with an Intel processor
685089-001 Hard Drive Hardware Kit (includes hard drive cable and bracket)
685107-001 System board for use only with models without Windows 8 and with an Intel Core i5 or i3
685107-501 System board for use only with models with Windows 8 Standard and with an Intel Core i5 or i3
685112-001 Webcam/microphone module, VGA
(includes replacement thermal materials)
processor (includes replacement thermal materials)
processor (includes replacement thermal materials)
Sequential part number listing 23
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