HP (Hewlett-Packard) C2M31UA User Manual

HP Pavilion g7 Notebook PC

Maintenance and Service Guide

AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Intel Centrino, Intel Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: November 2012

Document Part Number: 694358-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

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Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 6

Finding your hardware and software information ......................................................................... 6

Locating hardware .................................................................................................... 6

Locating software ...................................................................................................... 6

Display ................................................................................................................................... 6

Top ........................................................................................................................................ 8

Button and speakers .................................................................................................. 8

Keys ........................................................................................................................ 9

Lights ..................................................................................................................... 10

TouchPad ............................................................................................................... 11

Left side ................................................................................................................................ 12

Right side .............................................................................................................................. 13

Bottom components ................................................................................................................ 15

3 Illustrated parts catalog .................................................................................................. 16

Service label ......................................................................................................................... 16

Computer major components ................................................................................................... 17

Display assembly subcomponents ............................................................................................. 22

Mass storage devices ............................................................................................................. 23

Miscellaneous parts ................................................................................................................ 24

Sequential part number listing .................................................................................................. 24

4 Removal and replacement procedures ............................................................................ 29

Preliminary replacement requirements ....................................................................................... 29

Tools required ......................................................................................................... 29

Service considerations ............................................................................................. 29

Plastic parts ............................................................................................. 29

Cables and connectors ............................................................................. 29

Drive handling ......................................................................................... 30

Grounding guidelines .............................................................................................. 30

Electrostatic discharge damage .................................................................. 30

Packaging and transporting guidelines ........................................ 32

Component replacement procedures ........................................................................................ 33

Service label ........................................................................................................... 34

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Computer feet ......................................................................................................... 35

Battery ................................................................................................................... 36

Service door ........................................................................................................... 37

Optical drive .......................................................................................................... 38

Hard drive ............................................................................................................. 41

Memory module ...................................................................................................... 43

WLAN module ........................................................................................................ 46

Keyboard ............................................................................................................... 48

Top cover ............................................................................................................... 51

Speakers ................................................................................................................ 54

Power button board ................................................................................................. 55

TouchPad button board ............................................................................................ 57

TouchPad LED board ............................................................................................... 58

Display assembly .................................................................................................... 60

Optical drive cable ................................................................................................. 67

USB board ............................................................................................................. 69

Power connector ..................................................................................................... 70

System board ......................................................................................................... 71

RTC battery ............................................................................................................ 74

Fan and heat sink .................................................................................................... 76

PCH heat sink ......................................................................................................... 79

Processor ............................................................................................................... 81

5 Using Setup Utility (BIOS) and System Diagnostics (Windows 8) ...................................... 83

Starting Setup Utility (BIOS) ..................................................................................................... 83

Updating the BIOS ................................................................................................................. 83

Determining the BIOS version ................................................................................... 83

Downloading a BIOS update .................................................................................... 84

Using System Diagnostics ........................................................................................................ 85

6 Specifications ................................................................................................................. 86

Computer specifications .......................................................................................................... 86

43.9 cm (17.3 in) display specifications ................................................................................... 87

Hard drive specifications ........................................................................................................ 88

DVD±RW SuperMulti Double-Layer Combination Drive specifications ........................................... 88

BD ROM DVD±R/RW Super Multi Double-Layer Drive specifications ............................................ 90

7 Backing up, restoring, and recovering (Windows 8) ........................................................ 91

Creating recovery media and backups ..................................................................................... 91

Creating HP Recovery media .................................................................................... 92

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Restore and recovery .............................................................................................................. 93

Using Windows Refresh for quick and easy recovery ................................................... 94

Remove everything and reinstall Windows ................................................................. 94

Recovering using HP Recovery Manager .................................................................... 95

What you need to know ............................................................................ 95

Using the HP Recovery partition to recover a minimized image (select models

only) ....................................................................................................... 95

Using HP Recovery media to recover .......................................................... 96

Changing the computer boot order ............................................................. 96

Removing the HP Recovery partition .......................................................................... 96

8 Power cord set requirements .......................................................................................... 98

Requirements for all countries .................................................................................................. 98

Requirements for specific countries and regions ......................................................................... 99

9 Recycling ...................................................................................................................... 101

Index ............................................................................................................................... 102

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1 Product description

Category Description

Product Name HP Pavilion g7 Notebook PC

Processors 3rd Generation Intel® Core™ i7 processors:

Intel Core i7-3632QM (2.2 GHz, SC turbo up to 3.2 GHz, 1600 MHz/6 MB L3 cache,

quad core, 35 W)

3rd Generation Intel Core i5 processors:

Intel Core i5-3210M (2.5 GHz, SC turbo up to 3.1 GHz, 1600 MHz/3 MB L3 cache,

dual core, 35 W)

Intel Core i5-3230M (2.6 GHz, turbo up to 3.2 GHz, 1600 MHz/3 MB L3 cache, dual

core, 35 W)

3rd Generation Intel Core i3 processors:

Intel Core i3-3120M processor (2.5 GHz, 1600 MHz/3 MB L3 cache, dual core, 35 W)

Intel Core i3-3110M (2.4 GHz 1600 MHz/3 MB L3 cache, dual core, 35 W)

Intel Core i3-3130M (2.6 GHz 1600 MHz/3 MB L3 cache, dual core, 35 W)

3rd Generation Intel Pentium® processors:

Pentium 2020M processor (2.4 GHz, 1600 MHz/2 MB L3 cache, dual core, 35 W)

Pentium 2030M processor (2.5 GHz, 1600 MHz/2 MB L3 cache, dual core, 35 W)

2nd Generation Intel Core processors:

Intel Core i5-2450M processor (2.5 GHz, SC turbo up to 3.1 GHz, 1333 MHz/

3 MB L3 cache, dual core, 35 W)

Intel Core i3-2370M (2.4 GHz, 1333 MHz/3 MB L3 cache, dual core 35 W)

Pentium processors:

Pentium B980 processor (2.4 GHz, 1333 MHz/2 MB L3 cache, dual core, 35 W)

Pentium B970 processor (2.3 GHz, 1333 MHz/2 MB L3 cache, dual core, 35 W)

Pentium B960 processor (2.2 GHz, 1333 MHz/2 MB L3 cache, dual core, 35 W)

Pentium B950 processor (2.1 GHz, 1333 MHz/2 MB L3 cache, dual core, 35 W)

Chipset Intel HM76 Express Chipset

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Category Description

Graphics Internal Graphics (UMA):

●

Intel HD Graphics 4000 on computer models equipped with a 3rd Generation Intel Core processor

●

Intel HD Graphics 3000 on computer models equipped with a 2nd Generation Intel Core processor, supports DX10

●

Intel HD Graphics on computer models equipped with a Pentium processor, supports DX10

Switchable Discrete Graphics:

●

AMD Radeon HD 7670M with 1024 MB of dedicated video memory (64 MB × 16 DDR3 @ 900 MHz × 8 pcs); 128 bit M2 package, supports HD Decode, DX11, HDMI, and PX5

Display panel 43.9 cm (17.3 in), high-definition plus (HD+), white light-emitting diode (WLED), SVA

BrightView (1600×900) display; typical brightness: 200 cd/m

(nits)

All display assemblies include two wireless local area network (WLAN) antenna cables

Supports 16:9 ultra-wide aspect ratio

Memory Two customer-accessible/upgradable SODIMM memory module slots

Supports the following:

●

DDR3-1600 MHz Dual Channel Support for a 3rd Generation Intel Core or 3rd Generation Pentium processor

●

DDR3L-1600 MHz Dual Channel Support for a 3rd Generation Intel Core or 3rd Generation Pentium processor

●

DDR3-1333 MHz (DDR3-1600 downgrade to DDR3-1333), for a 2nd Generation Intel Core processor or Pentium processor

Supports the following configurations up to 8192 MB:

●

8192 MB total system memory (4096 MB × 2) (no support for 32 bit operating systems)

●

6144 MB total system memory (4096 MB × 1 + 2048 MB × 1) (no support for 32 bit operating systems)

●

4096 MB total system memory (4096 MB × 1 or 2048 MB × 2)

●

2048 MB total system memory (2048 MB × 1)

Hard drives Supports 6.35 cm (2.5 in) hard drives in 9.5 mm (.37 in) thicknesses

Customer-accessible

Serial ATA (SATA)

Supports HP 3D Drive Guard

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Category Description

Supports the following single hard drive configurations:

●

1 TB, 5400 rpm, 9.5 mm

●

750 GB, 7200 rpm, 9.5 mm

●

750 GB, 5400 rpm, 9.5 mm

●

640 GB, 5400 rpm, 9.5 mm

●

500 GB, 7200 rpm, 9.5 mm

●

500 GB, 5400 rpm, 9.5 mm

●

320 GB, 7200 rpm, 9.5 mm

●

320 GB, 5400 rpm, 9.5 mm

Optical drive Fixed

SATA

12.7 mm tray load

Customer-accessible

Supports Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive

Supports DVD±RW Super Multi Double-Layer Combination Drive

Supports zero-power optical drive

Audio and video One digital microphone

HD audio

Supports Dolby Advanced Audio v2

Two Altec Lansing speakers

Supports Microsoft® Premium requirements

HP TrueVision HD camera (fixed, no tilt) with activity LED, USB 2.0, M-JPEG, 1280 x 720

by 30 frames per second

Ethernet Integrated 10/100 network interface card (NIC)

Wireless Integrated wireless local area network (WLAN) options by way of wireless module

Two WLAN antennas built into display

Support for Intel Wireless Display

Customer-accessible

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Category Description

Support for the following WLAN formats:

●

Intel Centrino® Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination adapter

●

Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter (select models only)

●

Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter (select models only)

●

Ralink RT5390R 802.11 b/g/n 1×1 WiFi

External media card HP Multi-Format Digital Media Reader slot with push-push technology, supporting

the following digital card formats:

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

Secure Digital Extended Capacity (SDXC) Memory Card

●

MultiMediaCard (MMC)

Internal media card One half-size Mini Card slot for WLAN

Ports

Keyboard/pointing devices Full-size, textured, island-style keyboard with numeric keypad

TouchPad with two buttons:

Power requirements HP Smart AC adapter:

●

Audio-in (digital microphone)

●

Audio-out (stereo headphone)

●

HDMI version 1.4 supporting up to 1920×1200 @ 60Hz, 24 bits per pixel (bpp)

●

HP Smart Pin AC power adapter

●

RJ-45 (Ethernet, includes link and activity lights)

●

USB 3.0 (two ports)

●

USB 2.0 (one port)

●

VGA (Dsub 15 pin) supporting:

◦

2048×1536 external resolution @ 75Hz

◦

Hot plug and unplug and auto-detection for correct output to wide-aspect versus standard aspect video

●

Multitouch gesture support enabled as default

●

Taps enabled by default

●

Supports edge-swipe gestures

●

90 W RC V AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) (for computer models equipped with a graphics subsystem with switchable discrete memory only)

●

65 W RC V AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) (for computer models equipped with a graphics subsystem with UMA memory only)

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Category Description

Support for the following batteries:

●

6 cell, 47 Whr, 2.20 Ah. Li-ion battery

●

6 cell, 55 Whr, 2.55 Ah, Li-ion battery (select models only)

Supports fast charge

Security Security cable slot

Operating system Preinstalled:

●

Windows® 8 Professional 64 bit

●

Windows 8 Standard 64 bit

●

FreeDOS 1.0

Serviceability End-user replaceable parts:

●

AC adapter

●

Battery

●

Hard drive

●

Keyboard

●

Memory modules (2)

●

Optical drive

●

WLAN module

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2 External component identification

Finding your hardware and software information

Locating hardware

To find out what hardware is installed on your computer:

1. From the Start screen, type c, and then select Control Panel.

Select System and Security, and then in the System area, click Device Manager.

A list displays all the devices installed in your computer.

Locating software

▲

To find out what software is included on your computer, from the Start screen, right-click using the mouse to display the apps, and select the All apps icon.

Display

Item Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate with

WLAN devices.

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Item Component Description

(2) Internal microphone Records sound.

(3) Webcam Records video, captures still photographs, and allows

you to video conference and chat online using streaming video.

To use the webcam, from the Start screen type c, and then select CyberLink YouCam.

(4) Webcam light On: The webcam is in use.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.

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Display

Top

Button and speakers

Component Description

(1)

(2) Speakers (2) Produce sound.

Power button

●

When the computer is off, press the button to turn on the computer.

●

When the computer is in the Sleep state, press the button briefly to exit Sleep.

●

When the computer is in Hibernation, press the button down briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer.

To learn more about your power settings:

From the Start screen, type power.

2. Select Settings, and then select Power Options.

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Keys

Component Description

(1) esc key Displays system information when pressed in combination

with the fn key.

(2) fn key Displays system information when pressed in combination

with the esc key.

(3)

(4) Action keys Execute frequently used system functions.

(5)

(6) num lock key Controls the function of the integrated numeric keypad. Press

(7) Integrated numeric keypad Set at the factory to function like an external numeric

Windows 8 logo key Displays the Windows Start menu.

Windows 8 applications key Displays the App bar.

the key to alternate between the standard numeric function of an external keypad (selected at the factory) and the navigational function (indicated by the arrows on the keys).

NOTE: The keypad function that is active when the

computer is turned off is reinstated when the computer is turned back on.

keypad. To alternate between this numeric function and the navigational function (indicated by the arrows on the keys), press the num lock key.

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Top

Lights

Component Description

(1)

(2) Caps lock light White: Caps lock is on, which switches the keys to all capital

(3)

(4)

(5) TouchPad light

Power light

Mute light

Wireless light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.

●

Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power.

letters.

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

●

White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

●

Amber: All wireless devices are off.

●

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

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TouchPad

Component Description

(1) TouchPad on/off button Turns the TouchPad on or off.

(2) TouchPad light

(3) TouchPad zone Moves the on-screen pointer and selects or activates items on

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) Right TouchPad button Functions like the right button on an external mouse.

●

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

the screen. The TouchPad also supports edge-swipe gestures.

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Top

Left side

Component Description

(1)

(2) Vents (2) Enable airflow to cool internal components.

(3)

(4)

(5)

(6)

External monitor port Connects an external VGA monitor or projector.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

HDMI port Connects an optional video or audio device, such as a high-

definition television, or any compatible digital or audio device.

RJ-45 (network) jack Connects a network cable.

USB 3.0 ports (2) Connect optional USB 3.0 compatible devices and provide

enhanced USB power performance.

Audio-in (microphone) jack Connects an optional computer headset microphone, stereo

array microphone, or monaural microphone.

12 Chapter 2 External component identification ENWW

Component Description

(7)

(8)

Right side

Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,

earbuds, a headset, or a television audio cable.

WARNING! To reduce the risk of personal injury, adjust

the volume before using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.

NOTE: When a device is connected to a headphone jack,

the computer speakers are disabled.

Digital Media Slot Supports the following digital card formats:

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory card

●

Secure Digital Extended Capacity (SDxC) Memory Card

●

MultiMediaCard (MMC)

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Component Description

(1) Optical drive Reads and writes to an optical disc.

(2) Optical drive light

(3) Optical drive eject button Releases the disc tray.

(4)

Power light

●

Green or amber: The optical drive is being accessed.

●

Off: The optical drive is idle.

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.

●

Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power.

Right side

Component Description

(5)

(6)

(7) AC adapter light

(8)

(9)

Hard drive light

USB 2.0 port Connects an optional USB 2.0 compatible device.

Power connector Connects an AC adapter.

Security cable slot Attaches an optional security cable to the computer.

●

Blinking white: The hard drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the hard drive.

●

White: The AC adapter is connected and the battery is charged.

●

Blinking white: The battery has reached a low battery level.

●

Amber: The AC adapter is connected and the battery is charging.

●

Off: The computer is using DC power.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

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Bottom components

Component Description

(1) Battery bay Holds the battery.

(2)

(3) Vents (5) Enable airflow to cool internal components.

(4)

Battery release latch Releases the battery from the battery bay.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Service door The service door provides access to the keyboard, optical

drive, hard drive bay, wireless compartment and memory module compartment.

CAUTION: To prevent an unresponsive system, replace

the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. From the Start screen, type help, and then select Help and Support.

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Bottom components

3 Illustrated parts catalog

Service label

When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. The service label is located inside the battery bay. It is necessary to remove the battery to obtain these numbers. See instructions.

ItemDescription Function

(1) Product name This is the model name for the computer.

Battery on page 36 for battery removal

(2) Serial number This is an alphanumeric identifier that is unique to each product.

(3) Product part number This number provides specific information about the product's hardware components. The

part number helps a service technician to determine what components and parts are needed.

(4) Warranty period This number describes the duration of the warranty period for the computer.

(5) Model description (select

models only)

This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.

16 Chapter 3 Illustrated parts catalog ENWW

Computer major components

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Computer major components

Item Component Spare part number

(1) 43.9 cm (17.3 in), HD+, WLED, SVA BrightView display assembly. The display assembly is spared at

the subcomponent level only.

NOTE: For a full list of display spare parts, see

(2) Keyboard, with black finish (includes keyboard cable):

●

For use in the Adriatic Region 699146-BA1

●

For use in Belgium 699146-A41

●

For use in Bulgaria 699146-261

●

For use in Canada 699146-DB1

●

For use in the Czech Republic and Slovakia 699146-FL1

●

For use in France 699146-051

●

For use in Germany 699146–041

●

For use in Greece 699146-151

●

For use Internationally 699146-B31

●

For use in Israel 699146–BB1

●

For use in Italy 699146-061

●

For use in the Nordic Region 699146-DH1

●

For use in Portugal 699146-131

Display assembly subcomponents on page 22.

(3) Top cover, sparkling black (includes TouchPad): 682763-001

(4) Power button board (includes cable) 682751-001

(5) TouchPad LED board (includes cable) 683849-001

(6) TouchPad button board (includes cable) 682753-001

(7) Speaker Kit (includes left and right speakers and cable) 682759-001

(8) System board (includes replacement thermal material):

●

For use in Romania 699146-271

●

For use in Russia 699146-251

●

For use in Saudi Arabia 699146-171

●

For use in Spain 699146-071

●

For use in Switzerland 699146-BG1

●

For use in Turkey 699146-141

●

For use in the United Kingdom 699146-031

●

For use in the United States 699146-001

●

For use only with computer models equipped with UMA video memory and Windows 8 Professional

680568-601

18 Chapter 3 Illustrated parts catalog ENWW

Item Component Spare part number

●

For use only with computer models equipped with UMA video memory and Windows 8 Standard

●

For use only with computer models equipped with UMA video memory and FreeDOS

1.0

●

For use only with computer models equipped with UMA video memory 680568-001

●

For use only with computer models equipped with 1 GB of dedicated switchable discrete video memory and Windows 8 Professional

●

For use only with computer models equipped with 1 GB of dedicated switchable discrete video memory and Windows 8 Standard

●

For use only with computer models equipped with 1 GB of dedicated switchable discrete video memory and FreeDOS 1.0

●

For use only with computer models equipped with 1 GB of dedicated switchable discrete video memory

●

For use only with computer models equipped with UMA video memory and Windows 8 Professional

●

For use only with computer models equipped with UMA video memory and Windows 8 Standard

●

For use only with computer models equipped with UMA video memory and FreeDOS

1.0

680568-501

680568-001

680569-601

680569-501

680569-001

710873-601

710873-501

710873-001

(9) Intel Platform Controller Hub (PCH) heat sink 683843-001

(10) Processor (includes replacement thermal material):

3rd Generation Intel Core processor:

●

For use only with computer models equipped with 1 GB of dedicated switchable discrete video memory and Windows 8 Professional

●

For use only with computer models equipped with 1 GB of dedicated switchable discrete video memory and Windows 8 Standard

●

For use only with computer models equipped with 1 GB of dedicated switchable discrete video memory and FreeDOS 1.0

●

Intel Core i7-3632QM (2.2 GHz, SC turbo up to 3.2 GHz, 1600 MHz/6 MB L3 cache, quad core, 35 W)

●

Intel Core i5-3230M (2.6GHz, turbo up to 3.2 GHz, 1600 MHz/3 MB L3 cache, dual core, 35 W)

●

Intel Core i5-3210M (2.5 GHz, SC turbo up to 3.1 GHz, 1600 MHz/3 MB L3 cache, dual core, 35 W)

●

Intel Core i3-3130M (2.6 GHz, 1600MHz/3 MB L3 cache, dual core, 35 W) 713163-001

●

Intel Core i3-3120M (2.5 GHz, 1600 MHz/3 MB L3 cache, dual core, 35 W) 700627-001

●

Intel Core i3-3110M (2.4 GHz 1600 MHz/3 MB L3 cache, dual core, 35 W) 682417-001

710874-601

710874-501

710874-001

701658-001

711903–001

680645-001

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3rd Generation Pentium processors:

Computer major components

Item Component Spare part number

2nd Generation Intel Core processor:

Pentium processor:

(11) RTC battery (includes cable and double-sided tape) 637193-001

(12) Fan and heat sink (includes replacement thermal material):

●

Pentium 2030M processor (2.5 GHz, 1600 MHz/2 MB L3 cache, dual core, 35 W)

●

Pentium 2020M processor (2.4 GHz, 1600 MHz/2 MB L3 cache, dual core, 35 W)

●

Intel Core i5-2450M processor (2.5 GHz, SC turbo up to 3.1 GHz, 1333 MHz/3 MB L3 cache, dual core, 35 W)

●

Intel Core i3-2370M (2.4 GHz, 1333 MHz/3 MB L3 cache, dual core 35 W) 677152-001

●

Pentium B980 processor (2.4GHz,1333MHz/2M L3) dual 35W 692428-001

●

Pentium B970 processor (2.3 GHz, 1333 MHz/2 MB L3 cache, dual core, 35 W) 676785-001

●

Pentium B960 processor (2.2 GHz, 1333 MHz/2 MB L3 cache, dual core, 35 W) 664662-001

●

Pentium B950 processor (2.1 GHz, 1333 MHz/2 MB L3 cache, dual core, 35 W) 653338-001

●

Heat sink for use only with computer models equipped with switchable discrete video memory

713164-001

700628–001

676359-001

711472-001

(13) Power connector 682744-001

(14) USB board (includes cable) 682752-001

(15) Optical drive cable (includes optical drive connector) 682742-001

(16) Battery:

(17) Base enclosure 708037-001

Rubber Feet Kit (not illustrated, includes four rubber feet) 680563-001

(18) Hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bumpers, bracket, or

●

Heat sink for use only with computer models equipped with UMA video memory 711471-001

●

Heat sink for use only with computer models equipped with switchable discrete video memory

●

Heat sink for use only with computer models equipped with UMA video memory 680549-001

●

Fan 680551-001

●

6 cell, 47 Whr, 2.20 Ah, Li-ion battery 593553-001

●

6 cell, 55 Whr, 2.55 Ah, Li-ion battery (select models only) 593554-001

cable):

●

1 TB, 5400 rpm 676521-001

680550-001

●

750 GB, 7200 rpm 633252-001

●

750 GB, 5400 rpm 634250-001

20 Chapter 3 Illustrated parts catalog ENWW

Item Component Spare part number

Hard Drive Hardware Kit not illustrated (includes hard drive bracket and bracket

(19) Memory modules (two, DDR3-1600 MHz, PC3-12800):

(20) WLAN module:

(21) Optical drive (includes bezel and bracket):

●

640 GB, 5400 rpm 669300-001

●

500 GB, 7200 rpm 634925-001

●

500 GB, 5400 rpm 669299-001

●

320 GB, 5400 rpm 622643-001

screws, cable, and two bumpers)

●

4 GB 641369-001

●

2 GB 652972-001

●

Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination adapter

●

Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter (select models only) 675794-001

●

Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter (select models only)

●

Ralink RT5390R 802.11 b/g/n 1×1 WiFi 691415-001

682745-001

670290-001

690020-001

(22) Service door (includes one captive screw) — available in the Plastics Kit 682754-001

●

Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 682750-001

●

DVD±RW Super Multi Double-Layer Combination Drive 682749-001

ENWW

Computer major components

Display assembly subcomponents

Item Component Spare part number

(1) Display bezel 682741-001

(2) Webcam/microphone module, HD 703461-001

(3) Display Hinge Kit (includes left and right display hinges and brackets) 682746-001

(4) 43.9 cm (17.3 in), HD+, WLED, SVA BrightView display panel 682755-001

(5) Antenna Kit (includes left and right wireless antenna cables and transceivers) 682735-001

(6) Display Panel Cable Kit (includes display panel cable) 682743-001

(7) Display hinge covers (2) 682747-001

(8) Display enclosure, sparkling black 682739-001

Display Screw Kit (not illustrated) 682758-001

22 Chapter 3 Illustrated parts catalog ENWW

Mass storage devices

Item Component Spare part number

(1) Optical drive (includes bezel and bracket):

(2) Hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bumpers, bracket, or

Hard Drive Hardware Kit, (not illustrated) includes: 682745-001

●

Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 682750-001

●

DVD±RW Super Multi Double-Layer Combination Drive 682749-001

cable):

●

1 TB, 5400 rpm 676521-001

●

750 GB, 7200 rpm 633252-001

●

750 GB, 5400 rpm 634250-001

●

640 GB, 5400 rpm 669300-001

●

500 GB, 7200 rpm 634925-001

●

500 GB, 5400 rpm 669299-001

●

320 GB, 5400 rpm 622643-001

●

Hard drive bumpers (2)

●

Hard drive bracket and bracket screws

●

Hard drive cable

ENWW

Mass storage devices

Miscellaneous parts

Component Spare part

HP Smart AC adapter:

●

90 W RC V HP Smart AC adapter with Power Factor Correction (PFC) (for computer models equipped with a graphics subsystem with switchable discrete memory only)

●

65 W RC V HP Smart AC adapter (for computer models equipped with a graphics subsystem with UMA memory only)

Power cord (3-pin, black, 1.83 m):

●

For use in Europe 490371-021

●

For use in Denmark 490371-081

●

For use in Israel 490371-BB1

●

For use in North America 490371-001

●

For use in South Africa 490371-AR1

●

For use in Switzerland 490371-111

●

For use in the United Kingdom and Singapore 490371-031

number

693712-001

693711-001

Screw Kit 682757-001

Thermal Material Kit 680571-001

Sequential part number listing

Spare part number Description

490371-001 Power cord for use in North America (black, 3-pin, 1.83 m)

490371-021 Power cord for use in Europe (black, 3-pin, 1.83 m)

490371-031 Power cord for use in the United Kingdom and Singapore (black, 3-pin, 1.83 m)

490371-081 Power cord for use in Denmark (black, 3-pin, 1.83 m)

490371-111 Power cord for use in Switzerland (black, 3-pin, 1.83 m)

490371-AR1 Power cord for use in South Africa (black, 3-pin, 1.83 m)

490371-BB1 Power cord for use in Israel (black, 3-pin, 1.83 m)

593553-001 6 cell, 47 Whr, 2.20 Ah, Li-ion battery

593554-001 6 cell, 55 Whr, 2.55 Ah, Li-ion battery (select models only)

622643-001 320 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

24 Chapter 3 Illustrated parts catalog ENWW

Spare part number Description

633252-001 750 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

634250-001 750 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

634925-001 500 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

637193-001 RTC battery (includes cable and double-sided tape)

641369-001 4 GB memory module (DDR3-1600 MHz, PC3-12800)

652972-001 2 GB memory module (DDR3-1600 MHz, PC3-12800)

653338-001 Pentium B950 processor (2.1 GHz, 1333 MHz/2 MB L3 cache, dual core, 35 W, includes

replacement thermal material)

664662-001 Pentium B960 processor (2.2 GHz, 1333 MHz/2 MB L3 cache, dual core, 35 W; includes

replacement thermal material)

669299-001 500 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

669300-001 640 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

670290-001 Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination adapter

675794-001 Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter (select models only)

676359-001 Intel Core i5-2450M processor (2.5 GHz, turbo up to 3.1 GHz; 1333 MHz/3 MB L3 cache,

dual core, 35 W; includes replacement thermal material)

676521-001 1 TB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard

drive bumpers, bracket, or cable)

676785-001 Pentium B970 processor (2.3 GHz, 1333 MHz/2 MB L3 cache, dual core, 35 W)

677152-001 Intel Core i3-2370M processor (2.4 GHz, 1333 MHz/3 MB L3 cache, dual core 35 W)

680549-001 Heat sink for use only with computer models equipped with a graphics subsystem with

UMA video memory (includes replacement thermal material)

680550-001 Heat sink for use only with computer models equipped with a graphics subsystem with switchable

discrete video memory (includes replacement thermal material)

680551-001 Fan

680563-001 Rubber Feet Kit (includes four rubber feet)

680568-001 System board for use only with computer models equipped with UMA video memory and

FreeDOS 1.0 (includes replacement thermal material)

680568-501 System board for use only with computer models equipped with UMA video memory and

Windows 8 Standard (includes replacement thermal material)

ENWW

680568-601 System board for use only with computer models equipped with UMA video memory and

Windows 8 Professional (includes replacement thermal material)

680569-001 System board for use only with computer models equipped with a graphics subsystem with 1 GB

of switchable discrete video memory and FreeDOS 1.0 (includes replacement thermal material)

Sequential part number listing

Spare part number Description

680569-501 System board for use only with computer models equipped with a graphics subsystem with 1 GB

of switchable discrete video memory and Windows 8 Standard (includes replacement thermal material)

680569-601 System board for use only with computer models equipped with a graphics subsystem with 1 GB

of switchable discrete video memory and Windows 8 Professional (includes replacement thermal material)

680571-001 Thermal Material Kit (includes replacement thermal paste and pads)

680577-001 Webcam/microphone module

680645-001 Intel Core i5-3210M processor (2.5 GHz, SC turbo up to 3.1 GHz, 1600 MHz/3 MB L3 cache,

dual core, 35 W)

682417-001 Intel Core i3-3110M processor (2.4 GHz 1600 MHz/3 MB L3 cache, dual core, 35 W)

682735-001 Antenna Kit (includes left and right wireless antenna cables and transceivers)

682739-001 Display enclosure, sparkling black

682741-001 Display bezel

682742-001 Optical drive cable (includes optical drive connector)

682743-001 Display Panel Cable Kit (includes display panel cable)

682744-001 Power connector

682745-001 Hard Drive Hardware Kit (includes hard drive bracket and bracket screws, cable, and two

bumpers)

682746-001 Display Hinge Kit (includes left and right display hinges and brackets)

682747-001 Display hinge covers (2)

682749-001 DVD±RW Super Multi Double-Layer Combination Drive (includes bezel and bracket)

682750-001 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive (includes bezel and bracket)

682751-001 Power button board (includes cable)

682752-001 USB board (includes cable)

682753-001 TouchPad button board (includes cable)

682754-001 Plastics Kit (includes service door)

682755-001 43.9 cm (17.3 in), HD+, WLED, SVA BrightView display panel

682757-001 Screw Kit

682758-001 Display Screw Kit

682759-001 Speaker Kit (includes left and right speakers and cable)

682763-001 Top cover, sparkling black (includes TouchPad)

683843-001 PCH heat sink

683849-001 TouchPad LED board (includes cable)

26 Chapter 3 Illustrated parts catalog ENWW

Spare part number Description

690020-001 Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter (select models

only)

691415-001 Ralink RT5390R 802.11 b/g/n 1×1 WiFi Adapter

692428-001 Pentium B980 processor (2.4GHz,1333MHz/2M L3. dual core 35W; includes replacement

thermal material)

693711-001 65 W RC V HP Smart AC adapter (for computer models equipped with a graphics subsystem with

UMA memory only)

693712-001 90 W RC V HP Smart AC adapter with PFC (for computer models equipped with a graphics

subbystem with switchable discrete memory only)

699146-001 Keyboard with black finish for use in the United States (includes cable)

699146-031 Keyboard with black finish for use in the United Kingdom (includes cable)

699146-041 Keyboard with black finish for use in Germany (includes cable)

699146-051 Keyboard with black finish for use in France (includes cable)

699146-061 Keyboard with black finish for use in Italy (includes cable)

699146-071 Keyboard with black finish for use in Spain (includes cable)

699146-131 Keyboard with black finish for use in Portugal (includes cable)

699146-141 Keyboard with black finish for use in Turkey (includes cable)

699146-151 Keyboard with black finish for use in Greece (includes cable)

699146-171 Keyboard with black finish for use in Saudi Arabia (includes cable)

699146-251 Keyboard with black finish for use in Russia (includes cable)

699146-261 Keyboard with black finish for use in Bulgaria (includes cable)

699146-271 Keyboard with black finish for use in Romania (includes cable)

699146-A41 Keyboard with black finish for use in Belgium (includes cable)

699146-B31 Keyboard with black finish for use Internationally (includes cable)

699146-BA1 Keyboard with black finish for use in the Adriatic Region (includes cable)

699146–BB1 Keyboard with black finish for use in Israel (includes cable)

699146-BG1 Keyboard with black finish for use in Switzerland (includes cable)

699146-DB1 Keyboard with black finish for use in Canada (includes cable)

699146-DH1 Keyboard with black finish for use in the Nordic Region (includes cable)

699146-FL1 Keyboard with black finish for use in the Czech Republic and Slovakia (includes cable)

700627-001 Intel Core i3-3120M (2.5 GHz, 1600 MHz/3 MB L3 cache, dual core, 35 W)

ENWW

700628-001 Pentium 2020M processor (2.4 GHz, 1600 MHz/2 MB L3 cache, dual core, 35 W)

701658-001 Intel Core i7-3632QM (2.2 GHz, SC turbo up to 3.2 GHz, 1600 MHz/6 MB L3 cache, quad

core, 35 W)

Sequential part number listing

Spare part number Description

703461-001 Webcam/microphone module, HD

708037-001

710873-001 System board for use only with computer models equipped with UMA video memory and

710873-501 System board for use only with computer models equipped with UMA video memory and

710873-601 System board for use only with computer models equipped with UMA video memory and

710874-001 System board for use only with computer models equipped with a graphics subsystem with 1 GB

710874-501 System board for use only with computer models equipped with a graphics subsystem with 1 GB

710874-601 System board for use only with computer models equipped with a graphics subsystem with 1 GB

711471-001 Heat sink for use only with computer models equipped with a graphics subsystem with UMA video

711472-001 Heat sink for use only with computer models equipped with a graphics subsystem with switchable

Base enclosure

FreeDOS 1.0 (includes replacement thermal material)

Windows 8 Standard (includes replacement thermal material)

Windows 8 Professional (includes replacement thermal material)

of switchable discrete video memory and FreeDOS 1.0 (includes replacement thermal material)

of switchable discrete video memory and Windows 8 Standard (includes replacement thermal material)

of switchable discrete video memory and Windows 8 Professional (includes replacement thermal material)

memory (includes replacement thermal material)

discrete video memory (includes replacement thermal material)

711903-001 Intel Core i5–3230M (2.6 GHz, turbo up to 3.2 GHz, 1600 MHz/3 MB L3 cache, dual core, 35

713163-001 Intel Core i3-3130M (2.6 GHz, 1600 MHz/3 MB L3 cache, dual core, 35 W)

713164-001 Pentium 2030M processor (2.5 GHz, 1600 MHz/2 MB L3 cache, dual core, 35 W)

28 Chapter 3 Illustrated parts catalog ENWW

4 Removal and replacement

procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use

care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

ENWW

Preliminary replacement requirements

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

30 Chapter 4 Removal and replacement procedures ENWW

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

ENWW

Preliminary replacement requirements

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

32 Chapter 4 Removal and replacement procedures ENWW

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Component replacement procedures

ENWW

This chapter provides removal and replacement procedures.

IMPORTANT: There may be as many as 67 screws that must be removed, replaced, or loosened

when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

Component replacement procedures

Service label

When ordering parts or requesting information, provide the computer serial number and model number provided on the service label. The service label is located inside the battery bay. It is necessary to remove the battery to obtain these numbers. See

Item Description Function

(1) Product name The name affixed to the front of the computer.

(2) Serial number This is an alphanumeric identifier that is unique to

(3) Product part number This number provides specific information about

Battery on page 36 for battery removal instructions.

each product.

the product's hardware components. The part number helps a service technician to determine what components and parts are needed.

(4) Warranty period This number describes the duration of the warranty

period for the computer.

(5) Model description (select models only) This is the alphanumeric identifier needed to locate

documents, drivers, and support for the computer.

34 Chapter 4 Removal and replacement procedures ENWW

Computer feet

Description Spare part number

Rubber Feet Kit 680563-001

The computer feet are adhesive-backed rubber pads. There are four rubber feet that attach to the base enclosure in the locations illustrated below.

ENWW

Component replacement procedures

Battery

Description Spare part number

6 cell, 55 Whr, 2.55 Ah, Li-ion battery (select models only) 593554-001

6 cell, 47 Whr, 2.20 Ah, Li-ion battery 593553-001

Before disassembling the computer, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the battery:

1. Slide the battery release latch (1) to release the battery.

2. Pivot the front edge of the battery (2) up and back.

3. Remove the battery (3) from the computer.

To insert the battery:

1. Align the tabs on the rear edge of the battery (1) with the notches on the rear edge of the battery

bay.

2. Pivot the front edge of the battery (2) down into the battery bay until it is fully seated. (The battery

release latch will automatically lock into place.)

36 Chapter 4 Removal and replacement procedures ENWW

Service door

Description Spare part number

Plastics Kit (contains the service door) 682754-001

Before removing the service door, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 36).

Remove the service door:

1. Using a small Phillips screwdriver, loosen the service door screw (1).

2. Slide the service door (2) forward slightly and lift the front right corner (3) to tilt the service door.

3. Remove the service door (4) at an angle.

ENWW

Reverse this procedure to replace the service door.

Component replacement procedures

Optical drive

NOTE: The optical drive spare part kit includes a bezel and bracket.

Description Spare part number

Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 682750-001

DVD±RW and CD-RW Super Multi Double-Layer Combination Drive 682749-001

Before removing the optical drive, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

Remove the battery (see

5. Remove the service door (see

Battery on page 36).

Service door on page 37).

Remove the optical drive:

Using a small Phillips screwdriver, remove the Phillips M2.5 x 6.5 screw (1) that secures the optical drive to the computer.

2. Insert a screwdriver or other narrow tool through the release access hole (2) in the bottom of the

computer. Push the rear of the optical drive until it is released.

38 Chapter 4 Removal and replacement procedures ENWW

Pull the optical drive (3) out from the front until the optical drive is completely removed from the computer.

4. Remove the two Phillips M2.0 x 3.0 screws (1) that secure the optical drive bracket to the optical

drive and then remove the bracket (2) from the optical drive.

ENWW

Component replacement procedures

Insert a straightened paper clip into the release access opening (1) in the bezel.

6. Press the release tab (2) and remove the bezel from the tab side (3).

7. Remove the bezel (4) from the optical drive.

Reverse this procedure to reassemble and install the optical drive.

40 Chapter 4 Removal and replacement procedures ENWW

Hard drive

NOTE: The hard drive spare part kit does not include the hard drive cable, hard drive bumpers, or

hard drive bracket and screws.

Description Spare part number

9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA

1 TB, 5400 rpm 676521-001

750 GB, 7200 rpm 633252-001

750 GB, 5400 rpm 634250-001

640 GB, 5400 rpm 669300-001

500 GB, 7200 rpm 634925-001

500 GB, 5400 rpm 669299-001

320 GB, 5400 rpm 622643-001

Hard Drive Hardware Kit (includes hard drive cable, hard drive bumpers, and hard drive bracket and screws)

682745-001

Before removing the hard drive, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

Battery on page 36).

Service door on page 37).

Remove the hard drive:

1. Disconnect the hard drive cable (1) from the computer.

ENWW

Component replacement procedures

Lift the hard drive at an angle (2), and then remove the hard drive (3).

Disconnect the hard drive cable (1). Remove the front bumper (2) and back bumper (3).

4. Remove the four Phillips M3.0×3.5 screws (4), and then remove the bracket (5) from the hard

drive.

To install a hard drive, reverse the removal procedure.

42 Chapter 4 Removal and replacement procedures ENWW

Memory module

WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power

cord and remove all batteries before installing a memory module.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any

procedure, ensure that you are discharged of static electricity by touching a grounded metal object.

NOTE: To use a dual-channel configuration with a second memory module, be sure that both memory

modules are identical.

Description Spare part number

4 GB (DDR3-1600 MHz, PC3-12800) 641369-001

2 GB (DDR3-1600 MHz, PC3-12800) 652972-001

Before removing a memory module, follow these steps:

CAUTION: To prevent information loss or an unresponsive system, shut down the computer before

adding or replacing memory modules. Do not remove a memory module while the computer is on or in the Sleep state.

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

Battery on page 36).

Service door on page 37).

To add or replace a memory module:

1. Spread the retention clips (1) on each side of the memory module slot to release the memory

module. (The memory module tilts up.)

ENWW

Component replacement procedures

Remove the memory module (2) by pulling it away from the slot at an angle.

CAUTION: To prevent damage to the memory module, hold the memory module by the edges

only. Do not touch the components on the memory module.

CAUTION: To protect a memory module after removal, place it in an electrostatic-safe

container.

Align the notched edge (1) of the memory module with the tab in the memory module slot.

4. With the memory module at a 45-degree angle from the surface of the memory module

compartment, press the module into the memory module slot (2) until it is fully seated.

44 Chapter 4 Removal and replacement procedures ENWW

Gently press the memory module (3) down, applying pressure to both the left and right edges of the module, until the retention clips snap into place.

6. Replace the service door.

Replace the battery.

8. Turn the computer right-side up, and then reconnect external power and external devices.

9. Turn on the computer.

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Component replacement procedures

WLAN module

Description Spare part number

Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination

adapter

Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter (select models only) 675794-001

Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter (select models

only)

Ralink RT5390R 802.11 b/g/n 1×1 WiFi Adapter 691415-001

670290-001

690020-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 36).

Remove the service door (see

Service door on page 37).

Remove the WLAN module:

1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal.

The 2/gray WLAN antenna cable is connected to the WLAN module 2/Aux terminal.

2. Remove the Phillips M2.5×2.5 screw (2) that secures the WLAN module to the system board. (The

WLAN module tilts up.)

46 Chapter 4 Removal and replacement procedures ENWW

Remove the WLAN module by pulling the module away from the slot at an angle (3).

NOTE: The WLAN module is designed with a notch to prevent incorrect installation into

the WLAN module socket.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective

sleeves should be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

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Component replacement procedures

Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.

Description Spare part number

Keyboard with black finish for use in the Adriatic Region 699146-BA1

Keyboard with black finish for use in Belgium 699146-A41

Keyboard with black finish for use in Bulgaria 699146-261

Keyboard with black finish for use in Canada 699146-DB1

Keyboard with black finish for use in the Czech Republic and Slovakia 699146-FL1

Keyboard with black finish for use in France 699146-051

Keyboard with black finish for use in Germany 699146–041

Keyboard with black finish for use in Greece 699146-151

Keyboard with black finish for use Internationally 699146-B31

Keyboard with black finish for use in Israel 699146–BB1

Keyboard with black finish for use in Italy 699146-061

Keyboard with black finish for use in the Nordic Region 699146-DH1

Keyboard with black finish for use in Portugal 699146-131

Keyboard with black finish for use in Romania 699146-271

Keyboard with black finish for use in Russia 699146-251

Keyboard with black finish for use in Saudi Arabia 699146-171

Keyboard with black finish for use in Spain 699146-071

Keyboard with black finish for use in Switzerland 699146-BG1

Keyboard with black finish for use in Turkey 699146-141

Keyboard with black finish for use in the United Kingdom 699146-031

Keyboard with black finish for use in the United States 699146-001

Before removing the keyboard, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Remove the service door (see

6. Remove the hard drive (see

Battery on page 36).

Service door on page 37).

Hard drive on page 41).

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Remove the keyboard:

1. Remove the Phillips M2.5×6.5 screw that secures the keyboard to the computer.

Turn the computer right-side up with the front toward you and open the display.

3. Stand the computer on its left side.

4. Insert a thin non-conducting tool into one of the two keyboard release holes, and then press on

the back of the keyboard until the keyboard disengages from the computer.

NOTE: The keyboard icon indicates the point to apply pressure.

5. Turn the computer right-side up with the front toward you.

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Component replacement procedures

Lift the rear edge (1) of the keyboard, and then move the keyboard (2) toward the display panel.

Tilt the keyboard forward (1) onto the palm rest. Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from

the system board.

Remove the keyboard.

Reverse this procedure to install the keyboard.

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Top cover

NOTE: The top cover spare part kit includes the TouchPad.

Description Spare part number

Sparkling black 682763-001

Before removing the top cover, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

7. Remove the hard drive (see

8. Remove the keyboard (see

Battery on page 36).

Service door on page 37).

Optical drive on page 38).

Hard drive on page 41).

Keyboard on page 48).

When replacing the top cover, be sure that the following components are removed from the defective top cover and installed on the replacement top cover:

●

Power button board and cable (see

●

TouchPad button board and cable (see

●

TouchPad LED board and cable (see

●

Speakers and cable (see

Speakers on page 54).

Power button board on page 55).

TouchPad button board on page 57).

TouchPad LED board on page 58).

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Component replacement procedures

Remove the top cover:

1. Disconnect these cables from the system board:

(1) Power button board ZIF cable

(2) Speaker cable

(3) TouchPad button board ZIF cable

2. Remove the three Phillips M2.5 x 6.5 screws under the keyboard:

3. Close the computer.

4. Turn the computer upside down, with the front toward you.

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Remove the 15 Phillips M2.5 x 7.0 screws that secure the top cover to the computer.

6. Turn the computer right-side up, with the front toward you.

7. Open the computer.

Lift the left edge of the top cover (1) until the left side disengages from the base enclosure.

9. Remove the top cover (2) at an angle.

Reverse this procedure to install the top cover.

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Component replacement procedures

Speakers

Description Spare part number

Speaker Kit (includes left and right speakers and cable) 682759-001

Before removing the speakers, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

Battery on page 36).

Service door on page 37).

Optical drive on page 38).

Hard drive on page 41).

Keyboard on page 48).

Top cover on page 51).

Remove the speakers:

1. Release the speaker clips holding the left speaker into the top cover (1).

Rotate and lift the left speaker (2), and then remove the speaker cable from the routing clips built into the top cover.

3. Remove the Phillips M2.5 x 3 screw (3) from the right speaker.

NOTE: This screw also secures the power button board to the top cover.

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Lift the speakers (4) to remove them from the top cover.

Reverse this procedure to install the speakers.

Power button board

Description Spare part number

Power button board (includes cable) 682751-001

Before removing the power button board, follow these steps:

1. Shut down the computer.

Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

7. Remove the hard drive (see

Remove the keyboard (see

9. Remove the top cover (see

Battery on page 36).

Service door on page 37).

Optical drive on page 38).

Hard drive on page 41).

Keyboard on page 48).

Top cover on page 51).

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10. Remove the speakers (see

Speakers on page 54).

Remove the power button board:

1. Turn the top cover upside down, with the front toward you.

Component replacement procedures

Remove the power button board and cable.

Reverse this procedure to install the power button board.

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TouchPad button board

Description Spare part number

TouchPad button board (includes cable) 682753-001

Before removing the TouchPad button board, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

Battery on page 36).

Service door on page 37).

Optical drive on page 38).

Hard drive on page 41).

Keyboard on page 48).

Top cover on page 51).

Remove the TouchPad button board and cable:

1. Turn the top cover upside down, with the front toward you.

2. Release the ZIF connector to which the TouchPad button board cable is connected, and then

disconnect the TouchPad button board cable (1) from the back of the TouchPad.

Lift the front edge of the TouchPad button board (2) until it is released from the clips built into the top cover.

4. Lift the TouchPad button board (3) slightly to perform the next step.

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Component replacement procedures

Carefully invert the TouchPad button board (1).

6. Release the ZIF connector to which the TouchPad LED board cable is connected, and then

disconnect the TouchPad LED board cable (2) from the TouchPad button board.

7. Lift the TouchPad button board away from the top cover (3).

Reverse this procedure to install the TouchPad button board and cable.

TouchPad LED board

Description Spare part number

TouchPad LED board (includes cable) 683849-001

Before removing the TouchPad LED board, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

7. Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

Battery on page 36).

Service door on page 37).

Optical drive on page 38).

Hard drive on page 41).

Keyboard on page 48).

Top cover on page 51).

10.

Remove the TouchPad button board (see

TouchPad button board on page 57).

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Remove the TouchPad LED board and cable:

1. Turn the top cover upside down, with the front toward you.

2. Apply slight pressure to the retaining clips (1) of the top cover.

3. Lift the TouchPad LED board on the right front corner (2) up and away from the top cover.

Remove the TouchPad LED board and cable.

Reverse this procedure to install the TouchPad LED board and cable.

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Component replacement procedures

Display assembly

Description Spare part number

43.9 cm (17.3 in), HD+, WLED, SVA BrightView display panel 682755-001

Antenna Kit (includes left and right wireless antenna cables and transceivers) 682735-001

Display bezel 682741-001

Display enclosure, sparkling black 682739-001

Display hinge covers (2) 682747-001

Display Hinge Kit (includes left and right display hinges and brackets) 682746-001

Display Panel Cable Kit (includes display panel cable) 682743-001

Display Screw Kit 682758-001

Webcam/microphone module HD 703461-001

Before removing the display assembly, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Remove the service door (see

6. Remove the optical drive (see

7. Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

Battery on page 36).

Service door on page 37).

Optical drive on page 38).

Hard drive on page 41).

Keyboard on page 48).

Top cover on page 51).

Remove the display assembly:

1. Disconnect the display panel cable (1) from the system board.

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Release the wireless antenna cables (2) from the clips and the opening in the base enclosure.

NOTE: It may be necessary to release the USB board ZIF cable to remove the wireless antenna

cables.

CAUTION: Support the display assembly when removing the following screws. Failure to

support the display assembly can result in damage to the display and other computer components.

Remove the four Phillips M2.5 × 6.5 screws (1) that secure the display assembly to the computer.

4. Remove the display assembly by lifting straight up (2).

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Component replacement procedures

If it is necessary to replace the display bezel or any of the display assembly subcomponents:

a. Remove the plastic screw covers (1) and the two Phillips M2.5 × 3.5 screws (2) that secure

the display bezel to the display assembly.

Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure.

Remove the display bezel (4).

6. If it is necessary to replace the webcam/microphone module:

a. Detach and release the webcam/microphone module (1) as far as the webcam/microphone

module cable allows. (The webcam/microphone module is attached to the display enclosure with double-sided tape.)

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Disconnect the webcam/microphone cable (2) from the webcam/microphone module.

c. Remove the webcam/microphone module.

7. If it is necessary to replace the hinge covers:

a. The hinge covers are held in place by the same screws as the previously removed bezel.

Using a small tool to pry, remove the hinge covers.

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Component replacement procedures

If it is necessary to replace the display panel:

a. Remove the four bottom Phillips M2.5 × 3.5 screws and the two top Phillips M2.5 × 2.5

screws that secure the display panel to the display enclosure.

b. Lift the top edge of the display enclosure, (1) and then swing it up and forward until it is

perpendicular to the display panel.

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Release the adhesive strip (2) that secures the display panel cable to the display panel, and then disconnect the display panel cable (3) from the display panel.

d. Remove the display panel.

9. If it is necessary to replace the display hinges:

a. Remove the four Phillips M2.0 × 3.0 screws (1) that secure the display hinges to

the display panel.

Remove the display hinges (2).

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Component replacement procedures

10.

If it is necessary to replace the display panel cable:

a. Release the adhesive and tabs (1) on the display enclosure shielding that secure the display

panel cable to the display enclosure.

b. Release the display panel cable from the clips and remove the display panel cable (2). The

display panel cable includes the webcam/microphone module cable and is available in the Display Panel Cable Kit.

11. If it is necessary to replace the wireless antenna cables and transceivers:

a. Release the wireless antenna cables from the clips (1) built into the display enclosure.

b. Release the wireless antenna transceivers (2) from the display enclosure. (The wireless

antenna transceivers are attached to the display enclosure with double-sided tape.)

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Remove the wireless antenna cables and transceivers.

Reverse this procedure to reassemble and install the display assembly.

Optical drive cable

Description Spare part number

Optical drive cable (includes optical drive connector) 682742-001

Before removing the optical drive cable, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

7. Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

Battery on page 36).

Service door on page 37).

Optical drive on page 38).

Hard drive on page 41).

Keyboard on page 48).

Top cover on page 51).

ENWW

Remove the optical drive cable:

1. Disconnect the optical drive cable (1) from the system board.

2. Release the optical drive cable (2) from the clips built into the base enclosure.

Component replacement procedures

Release the optical drive connector from the base enclosure by prying the clips (3) that secure the optical drive connector to the base enclosure.

4. Remove the optical drive cable from the base enclosure (4).

Reverse this procedure to install the optical drive cable.

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USB board

Description Spare part number

USB board (includes cable) 682752-001

Before removing the USB board, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

Battery on page 36).

Service door on page 37).

Optical drive on page 38).

Hard drive on page 41).

Keyboard on page 48).

Top cover on page 51).

Remove the USB board:

1. If not released already, release the ZIF connector (1) to which the USB board cable is connected,

and then disconnect the USB board cable from the system board.

2. Pry the clip (2) that secures the USB board to the base enclosure.

3. Remove the USB board and cable by lifting straight up (3).

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Component replacement procedures

Reverse this procedure to install the USB board.

Power connector

Description Spare part number

Power connector (includes cable) 682744-001

Before removing the power connector, follow these steps:

Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Remove the service door (see

6. Remove the optical drive (see

7. Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

Battery on page 36).

Service door on page 37).

Optical drive on page 38).

Hard drive on page 41).

Keyboard on page 48).

Top cover on page 51).

Remove the power connector:

1. Disconnect the power connector cable (1) from the system board.

Remove the power connector from the base enclosure (2).

Reverse this procedure to install the power connector.

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System board

NOTE: The system board Thermal Material Kit, part number 680571-001, includes replacement

thermal paste and pads.

Description Spare part number

For use only with computer models equipped with UMA video memory and Windows 8 Professional 680568-601

For use only with computer models equipped with UMA video memory and Windows 8 Standard 680568-501

For use only with computer models equipped with UMA video memory and FreeDOS 1.0 680568-001

For use only with computer models equipped with 1 GB of dedicated switchable discrete video memory and Windows 8 Professional

For use only with computer models equipped with 1 GB of dedicated switchable discrete video memory and Windows 8 Standard

For use only with computer models equipped with 1 GB of dedicated switchable discrete video memory and FreeDOS 1.0

For use only with computer models equipped with UMA video memory and Windows 8 Professional 710873-601

For use only with computer models equipped with UMA video memory and Windows 8 Standard 710873-501

For use only with computer models equipped with UMA video memory and FreeDOS 1.0 710873-001

For use only with computer models equipped with 1 GB of dedicated switchable discrete video memory and Windows 8 Professional

For use only with computer models equipped with 1 GB of dedicated switchable discrete video memory and Windows 8 Standard

For use only with computer models equipped with 1 GB of dedicated switchable discrete video memory and FreeDOS 1.0

680569-601

680569-501

680569-001

710874-601

710874-501

710874-001

Before removing the system board, follow these steps:

1. Shut down the computer.

ENWW

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

Remove the optical drive (see

7. Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

Battery on page 36).

Service door on page 37).

Optical drive on page 38).

Hard drive on page 41).

Keyboard on page 48).

Top cover on page 51).

Component replacement procedures

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

●

Memory module (see

●

RTC battery (see

●

Fan and heat sink (see

Memory module on page 43)

RTC battery on page 74)

Fan and heat sink on page 76).

●

PCH heat sink (see

●

Processor (see

PCH heat sink on page 79)

Processor on page 81)

Remove the system board:

1. Disconnect the following cables from the system board:

(1) Display panel cable

(2) Optical drive cable

(3) USB board cable

(4) Power connector cable

2. Remove the Phillips M2.5 × 4.5 screw (1) that secures the system board to the base enclosure.

3. Lift the right side of the system board (2) until it rests at an angle.

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Remove the system board (3) by sliding it up and to the right at an angle.

Reverse this procedure to install the system board.

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Component replacement procedures

RTC battery

Description Spare part number

RTC battery (includes cable and double-sided tape) 637193-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

10. Remove the system board (see

Battery on page 36).

Service door on page 37).

Optical drive on page 38).

Hard drive on page 41).

Keyboard on page 48).

Top cover on page 51).

System board on page 71).

Remove the RTC battery:

1. Turn the system board upside down, with the front toward you.

2. Disconnect the RTC battery cable (1) from the system board.

3. Remove the RTC battery (2) from the system board. (The RTC battery is attached to the system

board with double-sided tape.)

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Reverse this procedure to install the RTC battery.

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Component replacement procedures

Fan and heat sink

NOTE: The fan and heat sink spare part kits include replacement thermal material.

Description Spare part number

Fan 680551-001

Heat sink for use only with computer models equipped with UMA video memory 680549-001

Heat sink for use only with computer models equipped with switchable discrete video memory 680550-001

Heat sink for use only with computer models equipped with UMA video memory 711471-001

Heat sink for use only with computer models equipped with switchable discrete video memory 711472-001

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of

the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan and heat sink, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

Remove the optical drive (see

7. Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

10. Remove the system board (see

Battery on page 36).

Service door on page 37).

Optical drive on page 38).

Hard drive on page 41).

Keyboard on page 48).

Top cover on page 51).

System board on page 71).

Remove the fan and heat sink:

1. Turn the system board upside down, with the front toward you.

2. Disconnect the fan cable (1) from the system board.

CAUTION: To prevent damage to heat sinks and/or processors, loosen/tighten captive screws

in sequence as numerically labeled.

NOTE: The heat sink and fan appearance and the number of screws may be different from the

heat sink and fan pictured.

76 Chapter 4 Removal and replacement procedures ENWW

Loosen the four captive screws (2) and the three captive screws (3) that secure the heat sink to the system board.

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the heat sink from side to side to detach it.

4. Remove the fan and heat sink (4).

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and

the system board components each time the heat sink is removed. Replacement thermal material is included with the base enclosure, heat sink, processor, and system board spare part kits.

●

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

A thermal pad is used on the graphics subsystem chip (3) and the heat sink section (4) that services it (only on computer models equipped with a graphics subsystem with switchable discrete memory)

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Component replacement procedures

1. If it is necessary to replace the fan, turn the fan and heat sink upside down with the fan

toward you.

2. Remove the two Phillips M1.5 × 2.5 screws (1) that secure the fan to the heat sink.

3. Disengage the two clips that secure the fan to the heat sink and remove the heat sink (2) from

the fan.

Reverse this procedure to reassemble and install the fan and heat sink.

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PCH heat sink

Description Spare part number

PCH heat sink 683843-001

Before removing the PCH heat sink, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

10. Remove the system board (see

Battery on page 36).

Service door on page 37).

Optical drive on page 38).

Hard drive on page 41).

Keyboard on page 48).

Top cover on page 51).

System board on page 71).

Remove the PCH heat sink:

1. Remove the two Phillips M2.0 x 3.0 screws (1) that secure the PCH heat sink to the system board.

ENWW

Component replacement procedures

Remove the PCH heat sink by lifting straight up (2).

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the heat sink from side to side to detach it.

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and

the system board components each time the heat sink is removed. Replacement thermal material is included with the base enclosure, heat sink, processor, and system board spare part kits.

Reverse this procedure to install the PCH heat sink.

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Processor

NOTE: The processor spare part kit includes replacement thermal material.

Description Spare part number

Intel Core i7-3632QM (2.2 GHz, SC turbo up to 3.2 GHz, 1600 MHz/6 MB L3 cache, quad

core, 35 W)

Intel Core i5-3230M (2.6 GHz, turbo up to 3.2 GHz, 1600 MHz/3 MB L3 cache, dual core, 35W)711903-001

Intel Core i5-2450M (2.5 GHz, SC turbo up to 3.1 GHz, 1333 MHz/3 MB L3 cache, dual core,

35 W)

Intel Core i5-3210M (2.5 GHz, SC turbo up to 3.1 GHz, 1600 MHz/3 MB L3 cache, dual core, 35 W)

Intel Core i3-3130M (2.6 GHz, 1600 MHz/3 MB L3 cache, dual core 35 W) 713163-001

Intel Core i3-3120M (2.5 GHz, 1600 MHz/3 MB L3 cache, dual core, 35 W) 700627-001

Intel Core i3-3110M (2.4 GHz 1600 MHz/3 MB L3 cache, dual core, 35 W) 682417-001

Intel Core i3-2370M (2.4 GHz, 1333 MHz/3 MB L3 cache, dual core 35 W) 677152-001

Pentium 2030M (2.5 GHz, 1600 MHz/2 MB L3 cache, dual core, 35 W) 713164-001

Pentium 2020M (2.4 GHz, 1600 MHz/2 MB L3 cache, dual core, 35 W) 700628-001

Pentium B980 (2.4 GHz, 1333 MHz/2 MB L3 cache, dual core, 35 W) 692428-001

Pentium B970 (2.3 GHz, 1333 MHz/2 MB L3 cache, dual core, 35 W) 676785-001

Pentium B960 (2.2 GHz, 1333 MHz/2 MB L3 cache, dual core, 35 W) 664662-001

701658-001

676359-001

680645-001

Pentium B950 (2.1 GHz, 1333 MHz/2 MB L3 cache, dual core, 35 W) 653338-001

Before removing the processor, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

Battery on page 36).

Service door on page 37).

Optical drive on page 38).

Hard drive on page 41).

Keyboard on page 48).

Top cover on page 51).

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Component replacement procedures

10.

Remove the system board (see

System board on page 71).

11. Remove the heat sink (see

Fan and heat sink on page 76).

Remove the processor:

1. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn

counterclockwise, until you hear a click.

2. Lift the processor (2) straight up, and remove it.

NOTE: The gold triangle on the processor (3) must be aligned with the triangle icon embossed

on the processor socket when you install the processor.

Reverse this procedure to install the processor.

82 Chapter 4 Removal and replacement procedures ENWW

5 Using Setup Utility (BIOS) and

System Diagnostics (Windows 8)

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

Starting Setup Utility (BIOS)

To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.

Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.

NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the

computer from operating properly.

Updating the BIOS

Updated versions of the BIOS may be available on the HP website.

Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be revealed by pressing fn +esc (if you are already in Windows) or by using Setup Utility (BIOS).

1. Start Setup Utility (BIOS) (see

2. Use the arrow keys to select Main.

3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select

Exit Discarding Changes, and then press enter.

Starting Setup Utility (BIOS) on page 83.

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Starting Setup Utility (BIOS)

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. From the Start screen, select the HP Support Assistant app.

2. Click Updates and tune-ups, and then click Check for HP updates now.

3. Follow the on-screen instructions.

4. At the download area, follow these steps:

a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on

your computer. If the update is more recent than your BIOS, make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

If the update is more recent than your BIOS, make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download is complete. If no instructions are revealed, follow these steps:

1. From the Start screen, type e, and then select File Explorer.

2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains

the update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5. Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

84 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics (Windows 8) ENWW

Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly.

To start System Diagnostics:

Turn on or restart the computer, quickly press esc, and then press f2.

2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostic test while it is running, press esc.

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Using System Diagnostics

6 Specifications

Computer specifications

Metric U.S.

Dimensions:

Width 41.2 cm 16.23 in

Depth 26.77 cm 10.5 in

Height (front to back) 3.11 cm to 3.68 cm 1.23 in to 1.45 in

Weight: 2.98 kg 6.57 lbs

Input power

Operating voltage and current 18.5 V dc @ 3.5 A or 19.5 V dc @ 3.33 A – 65 W

Temperature

Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F

19 V dc @ 4.74 A or 19.5 V dc @ 4.62 A – 90 W

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft

Shock

Operating 125 g, 2 ms, half-sine

Nonoperating 200 g, 2 ms, half-sine

Random vibration

Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate

Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this

range of temperatures.

86 Chapter 6 Specifications ENWW

43.9 cm (17.3 in) display specifications

Metric U.S.

Dimensions

Height 23.3 cm 9.2 in

Width 39.9 cm 15.7 in

Diagonal 43.9 cm 17.3 in

Number of colors 262 K (6 bit)

Contrast ratio 500:1 (typical)

Brightness

Backlight WLED

Total power consumption (varies by display) 5.3 W (max)

Viewing angle ±45° horizontal, +15° up & -35° down vertical (typical)

200 cd/m

(nits), (typical)

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43.9 cm (17.3 in) display specifications

Hard drive specifications

1 TB* 750 GB* 640 GB* 500 GB* 320 GB*

Dimensions

Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm

Width 70 mm 70 mm 70 mm 70 mm 70 mm

Weight 107 g max 107 g max 107 g max 107 g max 107 g max

Interface type SATA SATA SATA SATA SATA

Transfer rate 300 MB/sec 300 MB/sec 300 MB/sec 300 MB/sec 300 MB/sec

Security ATA security ATA security ATA security ATA security ATA security

Seek times (typical read, including setting)

Single track 1.5 ms 1.0 ms 1.0 ms 1.5 ms 2.0 ms

Average 11.0 ms 14.0 ms 14.0 ms 12.0 ms 12.0 ms

Maximum 22.0 ms 24.0 ms 22.0 ms 22.0 ms 22.0 ms

Logical blocks 1,953,525,1681,465,128,3591,250,242,867976,752,240 625,121,433

Disk rotational speed 5400 rpm 7200 and

5400 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

*Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

NOTE: Certain restrictions and exclusions apply. Contact support for details.

7200 and 5400 rpm

5400 rpm

DVD±RW SuperMulti Double-Layer Combination Drive specifications

Applicable disc

Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED

MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (PhotoCD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM

Write CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM

Random access time

DVD < 230 ms

CD < 175 ms

Cache buffer 2 MB

88 Chapter 6 Specifications ENWW

Data transfer rate

24X CD-ROM 3,600 KB/sec

8X DVD-ROM 10,800 KB/sec

24X CD-R 3,600 KB/sec

16X CD-RW 2,400 KB/sec

8X DVD+R 10,800 KB/sec

4X DVD+RW 5,400 KB/sec

8X DVD-R 10,800 KB/sec

4X DVD-RW 5,400 KB/sec

2.4X DVD+R(9) 2,700 KB/sec

5X DVD-RAM 6,750 KB/sec

Transfer mode Multiword DMA Mode

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DVD±RW SuperMulti Double-Layer Combination Drive specifications

BD ROM DVD±R/RW Super Multi Double-Layer Drive specifications

Applicable disc

Read BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R,

DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CDDA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT

Write DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM

Random access time

BD < 230 ms

DVD < 180 ms

CD < 180 ms

Cache buffer 4.5 MB

Data transfer rate

24X CD-ROM 3,600 KB/sec

8X DVD-ROM 10,800 KB/sec

4X BD 18,000 KB/sec

24X CD-R 3,600 KB/sec

16X CD-RW 2,400 KB/sec

8X DVD+R 10,800 KB/sec

4X DVD+RW 5,400 KB/sec

8X DVD-R 10,800 KB/sec

4X DVD-RW 5,400 KB/sec

2.4X DVD+R(9) 2,700 KB/sec

5X DVD-RAM 6,750 KB/sec

1X BD-ROM 4,500 KB/sec

1X BD-R read 4,500 KB/sec

1X BD-RE read 4,500 KB/sec

Transfer mode Multiword DMA Mode

90 Chapter 6 Specifications ENWW

7 Backing up, restoring, and

recovering (Windows 8)

Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.

This chapter provides information about the following processes:

●

Creating recovery media and backups

●

Restoring and recovering your system

NOTE: This guide describes an overview of backing up, restoring and recovering options. For more

details about the tools provided, see Help and Support. From the Start screen, type h, and then select

Help and Support.

Creating recovery media and backups

Recovery after a system failure is only as good as your most recent backup.

1. After you successfully set up the computer, create HP Recovery media. This step creates a backup

of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.

HP Recovery media you create will provide the following recovery options:

●

System Recovery—Reinstalls the original operating system and the programs that were installed at the factory.

●

Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and software, but not other software applications.

●

Factory Reset—Restores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory.

See

Creating HP Recovery media on page 92.

2. As you add hardware and software programs, create system restore points. A system restore point

is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings. Windows creates a system restore point for you automatically during a Windows update and during other system maintenance (such as a software update, security scanning, or system diagnostics). You can also manually create a system restore point at any time. For more information and steps for creating specific system restore points, see Help and Support. From the Start screen, type h, and then select Help and Support.

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3. As you add photos, video, music, and other personal files, create a backup of your personal

information. Windows File History can be set to regularly and automatically back up files from

Creating recovery media and backups

libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin, or if files become corrupted, you can restore the files that you backed up using File History. Restoring files is also useful if you ever choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager.

NOTE: File History is not enabled by default, so you must turn it on.

For more information and steps for enabling Windows File History, see Help and Support. From the Start screen, type h, and then select Help and Support.

Creating HP Recovery media

HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs. HP Recovery media can also be used to customize the system or aid in the replacement of a hard drive.

●

Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and keep them in a safe place.

●

HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required.

●

To create recovery discs, your computer must have an optical drive with DVD writer capability, and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Bluray) discs; they are not compatible with HP Recovery Manager software. Or instead you can use a high-quality blank USB flash drive.

●

If your computer does not include an integrated optical drive with DVD writer capability, but you would like to create DVD recovery media, you can use an external optical drive (purchased separately) to create recovery discs, or you can obtain recovery discs for your computer from the HP website. For U.S. support, go to

http://welcome.hp.com/country/us/en/wwcontact_us.html. If you use an external optical

go to drive, it must be connected directly to a USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a USB hub.

●

Be sure that the computer is connected to AC power before you begin creating the recovery media.

●

The creation process can take up to an hour or more. Do not interrupt the creation process.

●

If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue, and the remaining discs will be burned.

To create HP Recovery media:

1. From the Start screen, type recovery, and then select HP Recovery Manager.

2. Select Recovery Media Creation, and then follow the on-screen instructions.

If you ever need to recover the system, see

http://www.hp.com/go/contactHP. For worldwide support,

Recovering using HP Recovery Manager on page 95.

92 Chapter 7 Backing up, restoring, and recovering (Windows 8) ENWW

HP (Hewlett-Packard) C2M31UA User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

Finding your hardware and software information

Locating hardware

Locating software

Display

Button and speakers

Keys

Lights

TouchPad

Left side

Right side

Bottom components

3 Illustrated parts catalog

Service label

Computer major components

Display assembly subcomponents

Mass storage devices

Miscellaneous parts

Sequential part number listing

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Component replacement procedures

Service label

Computer feet

Battery

Service door

Optical drive

Hard drive

Memory module

WLAN module

Keyboard

Top cover

Speakers

Power button board

TouchPad button board

TouchPad LED board

Display assembly

Optical drive cable

USB board

Power connector

System board

RTC battery

Fan and heat sink

PCH heat sink

Processor

Starting Setup Utility (BIOS)

Updating the BIOS

Determining the BIOS version

Downloading a BIOS update

Using System Diagnostics

6 Specifications

Computer specifications

43.9 cm (17.3 in) display specifications

Hard drive specifications

DVD±RW SuperMulti Double-Layer Combination Drive specifications

BD ROM DVD±R/RW Super Multi Double-Layer Drive specifications

Creating recovery media and backups

Creating HP Recovery media