Hp BL620C G7 User Manual
HP ProLiant BL620c G7 Server Blade User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 613849-003
April 2011
Edition: 3
© Copyright 2010, 2011 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation.
Intel, Pentium, and Xeon are registered trademarks of Intel Corporation in the U.S. and other countries.
AMD is a trademark of Advanced Micro Devices, Inc.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
Java is a registered trademark of Oracle and/or its affiliates.
Contents
Component identification ............................................................................................................... 7
Front panel components and LEDs .................................................................................................................. 7
SAS and SATA hard drive LEDs ..................................................................................................................... 8
SAS and SATA hard drive LED combinations .................................................................................................. 8
System board components ............................................................................................................................ 9
System maintenance switch ............................................................................................................... 10
System maintenance switch procedures .............................................................................................. 10
DIMM slot locations .................................................................................................................................... 12
HP c-Class Blade SUV Cable ....................................................................................................................... 12
Operations................................................................................................................................. 14
Power up the server blade ........................................................................................................................... 14
Power down the server blade ...................................................................................................................... 14
Remove the server blade ............................................................................................................................. 15
Remove the access panel ............................................................................................................................ 16
Install the access panel ............................................................................................................................... 16
Remove a hot-plug SAS or SATA hard drive .................................................................................................. 16
Remove the left DIMM baffle ....................................................................................................................... 17
Remove the right DIMM baffle ..................................................................................................................... 18
Remove the front panel/hard drive cage assembly ........................................................................................ 19
Remove the battery pack ............................................................................................................................. 19
Setup ......................................................................................................................................... 21
Overview .................................................................................................................................................. 21
Installing an HP BladeSystem c-Class enclosure ............................................................................................. 21
Preparing the enclosure .................................................................................................................... 21
Installing interconnect modules .......................................................................................................... 26
Connecting to the network................................................................................................................. 27
Installing server blade options ..................................................................................................................... 28
Installing a server blade .............................................................................................................................. 28
Completing the configuration....................................................................................................................... 29
Hardware options installation ....................................................................................................... 30
Introduction ............................................................................................................................................... 30
Processor option......................................................................................................................................... 30
Memory option .......................................................................................................................................... 36
Memory overview ............................................................................................................................ 36
Low Voltage DIMMs ......................................................................................................................... 36
Dual- and quad-rank DIMMs.............................................................................................................. 37
DIMM identification .......................................................................................................................... 37
DIMM installation guidelines ............................................................................................................. 38
Memory subsystem architecture ......................................................................................................... 39
Hemisphere mode ............................................................................................................................ 41
Memory performance optimization .................................................................................................... 42
Memory RAS ................................................................................................................................... 43
Advanced ECC memory population guidelines .................................................................................... 44
Double Device Data Correction ......................................................................................................... 44
Contents 3
HP Memory Quarantine .................................................................................................................... 45
Online Spare memory population guidelines ....................................................................................... 45
Mirrored Memory population guidelines ............................................................................................. 46
Installing DIMMs ........................................................................................................................................ 46
Hot-plug SAS or SATA hard drive option ...................................................................................................... 47
Mezzanine card option .............................................................................................................................. 49
Controller options ....................................................................................................................................... 51
Installing a cache module .................................................................................................................. 51
Installing a capacitor pack ................................................................................................................ 53
HP Trusted Platform Module option .............................................................................................................. 54
Installing the Trusted Platform Module board ....................................................................................... 55
Retaining the recovery key/password ................................................................................................. 56
Enabling the Trusted Platform Module ................................................................................................. 56
Server updates with an HP Trusted Platform Module and BitLocker™ enabled ......................................... 57
Additional TPM features .................................................................................................................... 57
Cabling ..................................................................................................................................... 58
Using the HP c-Class Blade SUV Cable ......................................................................................................... 58
Connecting locally to a server blade with video and USB devices ................................................................... 58
Accessing a server blade with local KVM ........................................................................................... 58
Accessing local media devices .......................................................................................................... 59
Software and configuration utilities ............................................................................................... 61
Server blade deployment tools ..................................................................................................................... 61
HP BladeSystem c-Class Advanced management ................................................................................. 61
Network-based PXE deployment ........................................................................................................ 61
Deployment methods ........................................................................................................................ 63
Configuration tools ..................................................................................................................................... 67
SmartStart software .......................................................................................................................... 67
HP ROM-Based Setup Utility .............................................................................................................. 68
Array Configuration Utility ................................................................................................................ 71
Option ROM Configuration for Arrays................................................................................................ 71
Re-entering the server serial number and product ID ............................................................................. 72
Management tools...................................................................................................................................... 72
Automatic Server Recovery ................................................................................................................ 72
ROMPaq utility ................................................................................................................................. 73
iLO 3 Standard Blade Edition technology ........................................................................................... 73
Erase Utility ..................................................................................................................................... 73
Redundant ROM support ................................................................................................................... 74
USB support and functionality ............................................................................................................ 74
Internal SD support ........................................................................................................................... 75
Diagnostic tools ......................................................................................................................................... 75
HP Insight Diagnostics ...................................................................................................................... 75
HP Insight Diagnostics survey functionality .......................................................................................... 75
Integrated Management Log .............................................................................................................. 75
Remote support and analysis tools ............................................................................................................... 76
HP Insight Remote Support software ................................................................................................... 76
Keeping the system current .......................................................................................................................... 77
Drivers ............................................................................................................................................ 77
Version control ................................................................................................................................. 77
ProLiant Support Packs ...................................................................................................................... 77
Operating System Version Support ..................................................................................................... 78
Firmware ......................................................................................................................................... 78
HP Smart Update Manager ............................................................................................................... 78
Contents 4
Change control and proactive notification .......................................................................................... 79
Care Pack ....................................................................................................................................... 79
Troubleshooting .......................................................................................................................... 80
Troubleshooting resources ........................................................................................................................... 80
Pre-diagnostic steps .................................................................................................................................... 80
Important safety information .............................................................................................................. 80
Symptom information ........................................................................................................................ 82
Prepare the server for diagnosis ......................................................................................................... 82
Loose connections ...................................................................................................................................... 84
Service notifications .................................................................................................................................... 84
Server health LEDs ...................................................................................................................................... 84
Troubleshooting flowcharts .......................................................................................................................... 84
Start diagnosis flowchart ................................................................................................................... 85
General diagnosis flowchart .............................................................................................................. 86
Server blade power-on problems flowchart ......................................................................................... 88
POST problems flowchart .................................................................................................................. 90
OS boot problems flowchart .............................................................................................................. 92
Server fault indications flowchart ....................................................................................................... 94
POST error messages and beep codes ......................................................................................................... 96
Battery replacement .................................................................................................................... 98
Regulatory compliance notices ..................................................................................................... 99
Regulatory compliance identification numbers ............................................................................................... 99
Federal Communications Commission notice ................................................................................................. 99
FCC rating label .............................................................................................................................. 99
Class A equipment ........................................................................................................................... 99
Class B equipment ............................................................................................................................ 99
Declaration of conformity for products marked with the FCC logo, United States only ...................................... 100
Modifications ........................................................................................................................................... 100
Cables .................................................................................................................................................... 100
Canadian notice (Avis Canadien) .............................................................................................................. 100
European Union regulatory notice .............................................................................................................. 101
Disposal of waste equipment by users in private households in the European Union ........................................ 101
Japanese notice ....................................................................................................................................... 102
BSMI notice ............................................................................................................................................. 102
Korean notice .......................................................................................................................................... 102
Chinese notice ......................................................................................................................................... 103
Laser compliance ..................................................................................................................................... 103
Battery replacement notice ........................................................................................................................ 103
Taiwan battery recycling notice ................................................................................................................. 104
Wireless devices ...................................................................................................................................... 104
Brazilian notices ............................................................................................................................ 104
Canadian notices ........................................................................................................................... 104
Japanese notices ............................................................................................................................ 105
Taiwan notices ............................................................................................................................... 105
Electrostatic discharge ............................................................................................................... 106
Preventing electrostatic discharge .............................................................................................................. 106
Grounding methods to prevent electrostatic discharge .................................................................................. 106
Specifications ........................................................................................................................... 107
Environmental specifications ...................................................................................................................... 107
Server blade specifications ........................................................................................................................ 107
Contents 5
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