HP BL536A User's & Service Manual

HP StorageWorks 1/8 G2 Tape Autoloader User and Service Guide

Abstract
This guide provides information on installing, configuring, upgrading, and troubleshooting the Tape Autoloader. This guide is intended for system administrators and other users who need physical and functional knowledge of the Tape Autoloader.
HP Part Number: AK377-96020 Published: June 2012 Edition: Sixth
Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
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Warranty
WARRANTY STATEMENT: To obtain a copy of the warranty for this product, see the warranty information website:
http://www.hp.com/go/storagewarranty

Contents

1 Features and overview................................................................................8
Autoloader options...................................................................................................................9
HP StorageWorks 1/8 G2 & MSL Encryption Kit......................................................................9
Command View TL TapeAssure..............................................................................................9
Interface specifications and requirements for parallel SCSI drives..................................................10
Parallel SCSI host bus adapters (HBAs).................................................................................10
Multiple LUN support.........................................................................................................10
Interface specifications and requirements for Fibre Channel drives.................................................11
Interface specifications and requirements for SAS drives...............................................................11
LTO-4 and later generation tape drives and encryption................................................................12
Using the Encryption Kit......................................................................................................12
Using application-managed encryption.................................................................................13
Front panel overview...............................................................................................................13
Back panel overview...............................................................................................................14
Tape drive LED.......................................................................................................................15
Controller health status indicator...............................................................................................16
2 Installing the Tape Autoloader....................................................................17
Preparing the host...................................................................................................................17
Planning the parallel SCSI configuration....................................................................................18
About parallel SCSI busses..................................................................................................18
Optimizing throughput........................................................................................................18
SCSI addresses..................................................................................................................18
Planning the SAS configuration.................................................................................................19
About SAS........................................................................................................................19
SAS cables and connectors.................................................................................................19
World Wide identifiers.......................................................................................................20
Planning the Fibre Channel configuration...................................................................................20
Direct connection...............................................................................................................20
SAN connection................................................................................................................20
Choosing a location...............................................................................................................20
Unpacking the shipping container............................................................................................21
Identifying product components................................................................................................21
Attaching the feet ..................................................................................................................22
Removing the shipping lock .....................................................................................................23
Mounting the device in a rack..................................................................................................24
Installing the Tabletop Conversion Kit........................................................................................25
Changing the SCSI address (parallel SCSI drives only).................................................................25
Connecting the parallel SCSI cable (parallel SCSI devices only)....................................................26
Connecting the Fibre Channel cables (Fibre Channel devices only)................................................27
Connecting the SAS cable (SAS devices only).............................................................................27
Powering on the device...........................................................................................................27
Configuring the device............................................................................................................28
Verifying the connection..........................................................................................................28
Labeling and loading the tape cartridges...................................................................................28
Verifying the installation..........................................................................................................29
Configuring additional features................................................................................................29
3 Tape cartridges and magazines.................................................................30
Tape cartridges......................................................................................................................30
Using and maintaining tape cartridges.................................................................................31
Labeling tape cartridges.....................................................................................................31
Contents 3
Write-protecting tape cartridges...........................................................................................32
Read and write compatibility...............................................................................................33
Magazines............................................................................................................................33
4 Operating the Tape Autoloader..................................................................35
Remote management interface (RMI).........................................................................................35
Overview..........................................................................................................................35
Login................................................................................................................................36
Status pane.......................................................................................................................37
Getting help......................................................................................................................38
Identity ............................................................................................................................38
Viewing static device information....................................................................................38
Viewing static drive information.......................................................................................39
Viewing network information..........................................................................................41
Status...............................................................................................................................42
Viewing dynamic device information................................................................................42
Viewing dynamic drive information..................................................................................43
Viewing the tape cartridge inventory ...............................................................................45
Configuration....................................................................................................................46
Changing the system configuration..................................................................................46
Changing the drive configuration....................................................................................49
Changing the network configuration................................................................................50
Configuration: Network Management..............................................................................52
Configuring HP Systems Insight Manager for the Tape Autoloader..................................54
Changing the administrator password..............................................................................54
Setting the date and time...............................................................................................55
Setting error log mode...................................................................................................56
Setting event notification parameters................................................................................56
Saving and restoring the device configuration and restoring factory defaults..........................57
Operations.......................................................................................................................58
Moving media..............................................................................................................58
Updating the current media inventory..............................................................................59
Releasing and replacing the magazines...........................................................................59
Support............................................................................................................................60
Performing general diagnostics.......................................................................................60
HP Service - Service restricted.........................................................................................60
Determining and updating firmware ...............................................................................61
Rebooting the device.....................................................................................................61
Viewing logs................................................................................................................61
Cleaning the tape drive ................................................................................................62
Downloading a support ticket.........................................................................................62
Operator control panel (OCP)..................................................................................................64
LED indicators...................................................................................................................65
Autoloader home screen.....................................................................................................65
Operator control panel buttons............................................................................................66
Understanding the menu structure.........................................................................................67
Entering the administrator password................................................................................68
Unlocking the mailslot (Unlock Mailslot)................................................................................69
Status/Information.............................................................................................................69
Inventory (Status/Information > Inventory).........................................................................69
Autoloader information (Status/Information > Autoloader Information)..................................70
Drive information (Status/Information > Drive Information)..................................................71
Component status (Status/Information > Component Status)................................................71
Network information (Status/Information > Network Information).........................................71
Configuration....................................................................................................................72
4 Contents
Changing the administrator password (Configuration > Change Admin Password).................72
Setting the number of reserved slots (Configuration > Set Reserved Slot Count)......................73
Configuring the mailslot (Configuration > Configure Mailslot)..............................................73
Bar code reporting format (Configuration > Barcode Format Reporting)................................73
Changing the SCSI address — parallel SCSI devices (Configuration > Change Drive)............74
Setting behaviors (Configuration > Autoloader Behavior)....................................................74
Setting the date and time (Configuration > Autoloader Date/Time)......................................75
Configuring network settings (Configuration > Configure Network Settings)...........................75
Configuring automatic cleaning (Configuration > Configure Auto Cleaning)..........................76
Restoring factory defaults (Configuration > Restore Defaults)................................................77
Saving and restoring the Autoloader configuration (Configuration > Save/Restore
Configuration)..............................................................................................................77
Operations.......................................................................................................................78
Unlocking, removing, and replacing magazines (Operations > Unlock Left or Right
Magazine)...................................................................................................................78
Cleaning the tape drive (Operations> Clean Drive)............................................................79
Moving tapes in the Autoloader (Operations > Move Tape)................................................80
Updating tape cartridge inventory (Operations > Perform Inventory).....................................80
Rebooting the Autoloader (Operations> Reboot Autoloader)...............................................81
Enabling password locks (Operations > Enable Autoldr Password Locks)...............................81
Support............................................................................................................................81
Powering a drive on or off (Support > Power On/Off Drive)................................................81
Running the demonstration (Support > Run Demo).............................................................82
Running the slot to slot test (Support > Run Slot To Slot Test)................................................82
Running the wellness test (Support > Run Wellness Test)......................................................82
Upgrading firmware (Support > Autoloader FW Upgrade, Support > Drive FW Upgrade)......83
Viewing logs (Support > Autoloader Error Log)..................................................................84
Downloading a support ticket (Support > Download Support Ticket).....................................84
Forcing the drive to eject a tape (Support > Force Drive To Eject Tape)..................................85
5 Troubleshooting........................................................................................86
Detection problems after installing a parallel SCSI device.............................................................86
Detection problems after installing a SAS device.........................................................................88
Fibre Channel connection problems..........................................................................................89
Operation problems................................................................................................................90
Performance problems.............................................................................................................95
Average file size................................................................................................................96
File system type.................................................................................................................96
Connection from the host server to the disks...........................................................................97
Operating system configuration.........................................................................................100
Windows...................................................................................................................100
Novell.......................................................................................................................101
Backup server..................................................................................................................101
Backup type....................................................................................................................101
File-by-file with a full-featured backup application............................................................102
File-by-file with a native application...............................................................................102
Disk image, flash, or sequential....................................................................................102
Database backup........................................................................................................102
Connection from the host server to the Autoloader................................................................102
Media............................................................................................................................103
Service and repair................................................................................................................104
Releasing the magazines manually.....................................................................................104
The wellness test...................................................................................................................104
Error codes..........................................................................................................................105
Finding error code information on the OCP.........................................................................106
Contents 5
Finding error code information on the RMI..........................................................................106
Finding error code information on an L&TT support ticket or report..........................................107
Main error code descriptions.............................................................................................110
Error sub-code descriptions................................................................................................119
Drive error codes.............................................................................................................122
Warning events....................................................................................................................123
Configuration change events..................................................................................................126
Information events.................................................................................................................127
Using HP Library & Tape Tools to diagnose problems................................................................128
6 Upgrading and servicing the Tape Autoloader...........................................130
Possible tools needed............................................................................................................130
Removing and replacing a tape drive......................................................................................131
Removing and replacing a magazine......................................................................................133
Using the operator control panel........................................................................................133
Using the remote management interface.............................................................................133
Using the manual magazine release...................................................................................134
Removing and replacing the base chassis................................................................................134
Recording configuration settings.........................................................................................135
Removing the tape cartridge from the tape drive..................................................................135
Removing the cables, magazines, and tape drive ................................................................135
Removing the base chassis................................................................................................136
Unpacking the new chassis...............................................................................................136
Replacing the base chassis................................................................................................137
7 Support and other resources....................................................................139
HP technical support.............................................................................................................139
HP websites.........................................................................................................................139
Typographic conventions.......................................................................................................139
Customer Self Repair.............................................................................................................140
Subscription service..............................................................................................................140
HP-authorized reseller............................................................................................................141
A Technical specifications...........................................................................142
Physical specifications...........................................................................................................142
Environmental specifications...................................................................................................142
Regulatory specifications.......................................................................................................142
B Regulatory compliance and safety............................................................144
Regulatory compliance identification numbers..........................................................................144
Federal Communications Commission notice............................................................................144
FCC rating label..............................................................................................................144
Class A equipment......................................................................................................144
Class B equipment......................................................................................................144
Declaration of Conformity for products marked with the FCC logo, United States only...............145
Modification...................................................................................................................145
Cables...........................................................................................................................145
Canadian notice (Avis Canadien)...........................................................................................145
Class A equipment...........................................................................................................145
Class B equipment...........................................................................................................145
European Union regulatory notice...........................................................................................145
Japanese notices..................................................................................................................146
Japanese VCCI-A notice....................................................................................................146
Japanese VCCI-B notice....................................................................................................146
Japanese power cord statement.........................................................................................146
Korean notices.....................................................................................................................146
Class A equipment...........................................................................................................146
6 Contents
Class B equipment...........................................................................................................147
Taiwanese notices.................................................................................................................147
BSMI Class A notice.........................................................................................................147
Taiwan battery recycle statement........................................................................................147
Laser compliance notices.......................................................................................................148
English laser notice..........................................................................................................148
Dutch laser notice............................................................................................................148
French laser notice...........................................................................................................148
German laser notice.........................................................................................................149
Italian laser notice............................................................................................................149
Japanese laser notice.......................................................................................................149
Spanish laser notice.........................................................................................................150
Recycling notices..................................................................................................................150
English notice..................................................................................................................150
Bulgarian notice..............................................................................................................150
Czech notice...................................................................................................................150
Danish notice..................................................................................................................151
Dutch notice....................................................................................................................151
Estonian notice................................................................................................................151
Finnish notice..................................................................................................................151
French notice...................................................................................................................151
German notice................................................................................................................152
Greek notice...................................................................................................................152
Hungarian notice.............................................................................................................152
Italian notice...................................................................................................................152
Latvian notice..................................................................................................................152
Lithuanian notice..............................................................................................................153
Polish notice....................................................................................................................153
Portuguese notice.............................................................................................................153
Romanian notice..............................................................................................................153
Slovak notice...................................................................................................................153
Spanish notice.................................................................................................................154
Swedish notice................................................................................................................154
Turkish notice..................................................................................................................154
Battery replacement notices...................................................................................................154
Dutch battery notice.........................................................................................................154
French battery notice........................................................................................................155
German battery notice......................................................................................................155
Italian battery notice........................................................................................................156
Japanese battery notice....................................................................................................156
Spanish battery notice......................................................................................................157
Power cords.........................................................................................................................157
C Electrostatic discharge............................................................................158
Preventing electrostatic damage..............................................................................................158
Grounding methods..............................................................................................................158
Glossary..................................................................................................159
Index.......................................................................................................162
Contents 7

1 Features and overview

The Autoloader provides a compact, high-capacity, low-cost solution for simple, unattended data backup. This unique design houses up to eight tape cartridges in a compact 1U form factor with easy access to tape cartridges via two removable magazines and a configurable mailslot. Each magazine can hold up to four cartridges.
The Autoloader can support Ultrium half-height tape drives. To see the tape drives currently available for the 1/8 G2 Tape Autoloader, see the MSL QuickSpecs at www.hp.com/go/tape. For a list of all supported configurations, go to www.hp.com/go/ebs.
The Autoloader is compatible with most operating systems and environments that support the SAS, parallel SCSI, or Fibre Channel interfaces. However, the Autoloader requires either direct support from the operating system or a compatible backup application to take full advantage of its many features. To verify compatibility, go to www.hp.com/go/ebs.
The Autoloader uses the interface types described in Table 1 (page 8). The parallel SCSI Tape Autoloader uses a single SCSI ID with two logical unit numbers (LUNs) — one for the tape drive and the other for the robotic.
Table 1 Model and interface type
SCSI IDInterfaceLTO generation
4Ultra 160 SCSI LVD/SELTO-2
4Ultra 320 SCSI LVD, SASLTO-3, LTO-4
NAFibre Channel, SASLTO-5
Maximum storage capacity, maximum data transfer rates, and tape cartridges are specified in
Ultrium 448 1/8 G2 Tape Autoloader specifications (page 8), Ultrium 920 1/8 G2 Tape Autoloader specifications (page 8), Ultrium 1760 1/8 G2 Tape Autoloader specifications (page 9), and Ultrium 3000 1/8 G2 Tape Autoloader specifications (page 9).
Table 2 Ultrium 448 1/8 G2 Tape Autoloader specifications
SpecificationCharacteristic
Native: 1.6 TB (8 x 200 GB) Compressed (2:1): 3.2 TBMaximum storage capacity, 8
data cartridges
Native: 24 MB/s (86 GB/hr) Compressed (2:1): 48 MB/s (172 GB/hr)Maximum data transfer rate
HP LTO2 Ultrium 400 GB Data Cartridge, red, part number C7972AData cartridges
HP Ultrium universal cleaning cartridge, (50 cleans), orange, part number C7978ACleaning cartridge
Table 3 Ultrium 920 1/8 G2 Tape Autoloader specifications
SpecificationCharacteristic
Native: 3.2 TB (8 x 400 GB) Compressed (2:1): 6.4 TBMaximum storage capacity, 8
data cartridges
Native: 60 MB/s (215 GB/hr) Compressed (2:1): 120 MB/s (430 GB/hr)Maximum data transfer rate
8 Features and overview
HP LTO3 Ultrium 800 GB RW Data Cartridge , yellow, part number C7973AData cartridges HP LTO3 Ultrium 800 GB WORM Data Cartridge , two-tone (yellow and white),
part number C7973W
HP Ultrium universal cleaning cartridge, (50 cleans), orange, part number C7978ACleaning cartridge
Table 4 Ultrium 1760 1/8 G2 Tape Autoloader specifications
SpecificationCharacteristic
Native: 6.4 TB (8 x 800 GB) Compressed (2:1): 12.8 TBMaximum storage capacity, 8
data cartridges
Native: 80 MB/s (288 GB/hr) Compressed (2:1): 160 MB/s (576 GB/hr)Maximum data transfer rate
HP LTO4 Ultrium 1.6 TB RW Data Cartridge, green, part number C7974AData cartridges HP LTO4 Ultrium 1.6 TB WORM Data Cartridge, two-tone (green and gray), part
number C7974W
HP Ultrium universal cleaning cartridge, (50 cleans), orange, part number C7978ACleaning cartridge
Table 5 Ultrium 3000 1/8 G2 Tape Autoloader specifications
SpecificationCharacteristic
Native: 12 TB (8 x 1.5 TB) Compressed (2:1): 24 TBMaximum storage capacity, 8
data cartridges
Native: 140 MB/s (504 GB/hr) Compressed (2:1): 280 MB/s (1,008 GB/hr)Maximum data transfer rate
HP LTO5 Ultrium 3 TB RW Data Tape, blue, part number C7975AData cartridges HP LTO5 Ultrium 3 TB WORM Data Tape, two-tone (blue and gray), part number
C7975W
HP Ultrium universal cleaning cartridge, (50 cleans), orange, part number C7978ACleaning cartridge

Autoloader options

HP StorageWorks 1/8 G2 & MSL Encryption Kit
The Encryption Kit provides secure generation and storage of encryption keys. The Encryption Kit may be used with any HP StorageWorks 1/8 G2 Tape Autoloader or the MSL2024, MSL4048, MSL8048 and MSL8096 Tape Library with at least one LTO-4 or later generation tape drive. The Encryption Kit cannot be used with the MSL6000.
The Encryption Kit includes two USB key server tokens. One key server token is available for use as backup for the other.
To use the Encryption Kit, a key server token is inserted in the USB port on the back of the Autoloader, and encryption is enabled and configured from the RMI.
The Encryption Kit supports your manual security policies and procedures by providing secure storage for encryption keys. Access to the key server tokens and their backup files is protected with user-specified passwords. You will need to create processes to protect the tokens and secure the passwords.
IMPORTANT: When encryption is enabled with the Encryption Kit, the Autoloader will not use
encryption keys from other sources, such as a key management system or application software. Disable encryption in applications writing to the Autoloader when encryption is enabled with the Encryption Kit. Applications that attempt to control encryption while encryption is enabled with the Encryption Kit will not be able to do so, which can cause backups or other write operations to fail.

Command View TL TapeAssure

HP StorageWorks Command View TL software provides a browser-based GUI for remote management and monitoring of most HP libraries through a LAN. With Command View TL, you can view and analyze the performance and health of the LTO-4 and LTO-5 tape drives and media in multiple HP MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries and 1/8 G2 Tape
Autoloader options 9
Autoloaders at the same time. In addition, the information shown in TapeAssure is more extensive than that shown in the RMI.
Command View TL software is installed on a management station. The management station can also be used to manage HP StorageWorks EML and ESL Tape Libraries. For best performance, the management station should be in the same physical location and on the same IP subnet as the Autoloader. Command View TL software is available for download without charge from the HP website at http://www.hp.com/support/cvtl.
For information on installing and using Command View TL, see the HP StorageWorks Interface Manager and Command View TL User Guide, available from the HP website at http://
www.hp.com/support/cvtl.
Command View TL support is included in all Autoloader firmware that supports LTO-5 tape drives. To find and download the most up-to-date firmware revision, visit the HP website at http://
www.hp.com/support.

Interface specifications and requirements for parallel SCSI drives

The parallel SCSI Autoloaders use the SCSI interface types described in Table 6 (page 10). The Autoloaders use a separate SCSI ID for each tape drive, with dual LUNs on the master drive's SCSI ID to control the tape drive (LUN 0) and Autoloader robotic (LUN 1). HP recommends that each Ultrium tape drive be put on its own bus when possible.
Table 6 Parallel SCSI interface types
SCSI InterfaceLTO generation
Ultra 160 SCSI LVD/SELTO-2
Ultra 320 SCSI LVDLTO-3, LTO-4
The parallel SCSI Autoloader incorporates a wide SCSI-2 or SCSI-3 Low-Voltage Differential (LVD) SCSI bus. Make sure your SCSI host adapter or controller supports these standards.
IMPORTANT: The Tape Autoloader is NOT compatible with a high-voltage differential (HVD)
SCSI bus. Do not put the Autoloader on a narrow (50-pin) parallel SCSI bus because doing so will severely degrade performance.

Parallel SCSI host bus adapters (HBAs)

For optimum performance, place the Autoloader on its own SCSI bus with a host bus adapter that can transfer data as fast as the Autoloader can read and write. The HBA must also be supported by your operating system. Refer to the EBS matrix at http://www.hp.com/go/ebs for current HBA compatibility information.
For LTO-3 or LTO-4 tape drives, use an Ultra 320 HBA.
For LTO-2 tape drives, use an Ultra 320 or Ultra 160 HBA.
IMPORTANT: Do not connect an Ultrium tape drive to an SE SCSI bus, as it severely degrades
Autoloader performance. A single-ended SCSI host bus adapter severely degrades Autoloader performance and limits cable length. Also, if any SE devices are on the SCSI bus, all of the devices on the bus slow down to SE speed, severely degrading performance.

Multiple LUN support

The Autoloader uses a single SCSI ID and two logical unit numbers (LUN). LUN 0 controls the tape drive and LUN 1 controls the robotic. The Autoloader requires an HBA that supports multiple LUNs. If multiple LUN support is not enabled, the host computer cannot scan beyond LUN 0 to discover the Autoloader. It just sees the tape drive.
10 Features and overview
Parallel SCSI HP Smart Array controllers, RAID controllers, and most on-board HBAs do not support multiple LUNs. Refer to the EBS matrix at http://www.hp.com/go/ebs for current HBA compatibility information.
IMPORTANT: The Autoloader requires an HBA that supports multiple LUNs, which is also called
“LUN scanning.”

Interface specifications and requirements for Fibre Channel drives

The Fibre Channel tape drive can be connected directly to the server with a host bus adapter (HBA) or through a storage area network (SAN).
Table 7 FC drive interface speeds
Supported speedsLTO generation
2 Gb, 4 Gb, 8 GbLTO-5
If you plan to connect the Autoloader directly to the server, you will need a 2 Gb, 4 Gb, or 8 Gb Fibre Channel HBA. An 8 Gb HBA is recommended for LTO-5 tape drives for optimal performance. Check the EBS matrix at www.hp. com/go/ebs to verify that your HBA is supported on your server and qualified for the Autoloader.
In a SAN installation, all switches between the host and the Autoloader must be of the appropriate type. For example, a 2 Gb switch in the path may result in performance degradation when backing up highly compressible data to a 4 Gb tape drive. Configure zoning so only the backup servers may access the Autoloader.

Interface specifications and requirements for SAS drives

The server must have an HP or third party SAS host bus adapter with an external connector.
Table 8 SAS drive interface speeds
Supported speedsLTO generation
1.5 Gb, 3 GbLTO-3, LTO-4
1.5 Gb, 3 Gb, 6 GbLTO-5
The device uses multiple LUNs to communicate with the Autoloader. Most SAS RAID controllers do not support multiple LUNs. Check the EBS matrix at www.hp.com/go/ebs to find a SAS HBA that is supported on your server and qualified with the Autoloader.
Most SAS HBA ports provide four SAS channels. The Autoloader only uses one channel. The HP cable supplied with the Autoloader has one connector on each end, using only one of the four channels. To use the other channels, you can purchase a SAS fanout cable, which will connect up to four SAS tape drives to a single HBA port. When using a different cable, verify that the mini-SAS connector for the tape drive end is keyed for location 4.
CAUTION: High quality SAS cables rated at the transfer rate of the SAS components are required.
Always verify that the SAS cable you are using is rated for the data transfer speed of the interface of your components. SAS cables described as "equalized" may not support 6 Gb/s data rates and should not be used with LTO-5 tape drives unless these cables are verified for 6 Gb/s data rates. For optimum performance, only use HP cables of the length specified as qualified for your products.
See About SAS (page 19) for more information about SAS.
Interface specifications and requirements for Fibre Channel drives 11

LTO-4 and later generation tape drives and encryption

The LTO-4 and later generation tape drives include hardware capable of encrypting data while writing data, and decrypting data when reading. Hardware encryption can be used with or without compression while maintaining the full speed and capacity of the tape drive and media.
Encryption is the process of changing data into a form that cannot be read until it is deciphered with the key used to encrypt the data, protecting the data from unauthorized access and use. LTO tape drives use the 256-bit version of the industry-standard AES encrypting algorithm to protect your data.
To make use of this feature you need:
The HP StorageWorks 1/8 G2 & MSL Encryption Kit or a backup application that supports
hardware encryption.
LTO-4 or LTO-5 media; no encryption will be performed when writing LTO-3 and earlier
generations of tape.
Table 9 Backward read compatibility
LTO-5 driveLTO-4 drive
IncompatibleIncompatibleLTO-1 media
IncompatibleRead onlyLTO-2 media
Read onlyRead/Write (no encryption)LTO-3 media
Your company policy will determine when you need to use encryption. For example, it may be mandatory for company confidential and financial data, but not for personal data. Company policy will also define how encryption keys should be generated and managed. Backup applications that support encryption will generate a key for you or allow you to enter a key manually.

Using the Encryption Kit

The Encryption Kit includes two USB key server tokens. One key server token is available for use as a backup for the other. Alternatively, you can save the encryption keys to a file and store that file in a safe location.
To use the Encryption Kit, a key server token is inserted in the USB port on the back of the Autoloader, and encryption is enabled and configured from the RMI.
The Encryption Kit supports your manual security policies and procedures by providing secure storage for encryption keys. Access to the key server tokens and their backup files is protected with user-specified passwords. You will need to create processes to protect the tokens and secure the passwords.
Read/WriteRead/WriteLTO-4 media — unencrypted
Read/Write with encryption keyRead/Write with encryption keyLTO-4 media — encrypted
Read/WriteIncompatibleLTO-5 media — unencrypted
Read/Write with encryption keyIncompatibleLTO-5 media — encrypted
IMPORTANT: When encryption is enabled with the Encryption Kit, the Autoloader will not use
encryption keys from other sources, such as a key management system or application software. Disable encryption in applications writing to the Autoloader when encryption is enabled with the Encryption Kit. Applications that attempt to control encryption while encryption is enabled with the Encryption Kit will not be able to do so, which can cause backups or other write operations to fail.
See the Encryption Kit user guide for additional information on using the Encryption Kit.
12 Features and overview

Using application-managed encryption

Hardware encryption is turned off by default and is switched on by settings in your backup application, where you also generate and supply the encryption key. Your backup application must support hardware encryption for this feature to work. See http://www.hp.com/go/ebs for an up-to-date list of other suitable backup software.
NOTE: The Autoloader can only obtain encryption keys from one source. Using the Encryption
Kit will prevent application-managed encryption.
Encryption is primarily designed to protect the media once it is offline and to prevent it being accessed from another machine. You will be able to read and append the encrypted media without being prompted for a key as long as it is being accessed by the machine and application that first encrypted it.
There are two main instances when you will need to know the key:
If you try to import the media to another machine or another instance of the backup application
If you are recovering your system after a disaster
NOTE: Encryption with keys that are generated directly from passwords or passphrases may be
less secure than encryption using truly random keys. Your application should explain the options and methods that are available. Please refer to your application's user documentation for more information.
If you are unable to supply the key when requested to do so, neither you nor HP Support will be able to access the encrypted data.
This guarantees the security of your data, but also means that you must be careful in the management of the encryption key used to generate the tape.
CAUTION: You should keep a record or backup of your encryption keys and store them in a
secure place separate from the computer running the backup software.
For more information about AES encryption, encryption keys, and using hardware encryption with your HP Ultrium tape drive, see the White Papers on http://h18006.www1.hp.com/storage/
tapewhitepapers.html.
For detailed instructions about enabling encryption please refer to the documentation supplied with your backup application or with the HP StorageWorks 1/8 G2 and MSL Encryption Kit. This will also highlight any default states, for example when copying tapes, that may need changing if using encrypted tapes.

Front panel overview

The front panel provides access to the power button, operator control panel, left and right magazines, LEDs, and the mailslot as shown in Figure 1 (page 14). See Operator control panel
(OCP) (page 64) for OCP functions.
Front panel overview 13
Figure 1 Front panel overview
2. Mailslot1. Power button
4. Front panel LCD screen3. Front panel LEDs
6. Air vents5. Control buttons
7. Magazine
The operator control panel includes four LEDs that indicate system status information as shown in
Figure 2 (page 14).
Figure 2 Operator control panel LEDs
Ready. Illuminated when power is on. Blinking when there is tape drive or robotics activity.Green1.
Amber2.
Amber4.
Clean. Illuminated when the tape drive has determined that a cleaning cartridge should be used. Cleaning is only necessary when the device directs you to do so. Additional cleaning is not necessary.
Attention. Illuminated if the device has detected a condition that requires attention by the operator.Amber3.
Error. Illuminated if an unrecoverable error occurs. A corresponding error message displays on
the LCD screen (see Troubleshooting (page 86) for more information).

Back panel overview

The back panel provides access to the drive interface connectors, the tape drive, the power connector, the Ethernet, serial and USB ports, and the magazine release holes as shown in
Figure 3 (page 14), Figure 4 (page 15), and Figure 5 (page 15).
Figure 3 Back panel overview with parallel SCSI tape drive
2. Fan vent1. Power connector
4. Magazine release hole3. Tape drive
6. Serial port (Factory use only)5. Ethernet port
8. Shipping lock storage location7. USB port
14 Features and overview
9. 68–pin parallel SCSI connector
11. Tape drive LED
Figure 4 Back panel overview with SAS tape drive
9. SAS port
Figure 5 Back panel overview with FC tape drive
10. Pull-out tab containing the serial number and other product information.
2. Fan vent1. Power connector
4. Magazine release hole3. Tape drive
6. Serial port (Factory use only)5. Ethernet port
8. Shipping lock storage location7. USB port
10. Pull-out tab containing the serial number and other product information.
12. Tape drive Ethernet port (LTO-5 only)11. Tape drive LED
9. FC port
The device requires a 110/220 volt AC power connection.

Tape drive LED

Each tape drive has a green LED, which indicates that the tape drive is powered on (see
Figure 6 (page 15)).
Figure 6 Tape drive LED
2. Fan vent1. Power connector
4. Magazine release hole3. Tape drive
6. Serial port (Factory use only)5. Ethernet port
8. Shipping lock storage location7. USB port
10. Pull-out tab containing the serial number and other product information.
12. Tape drive Ethernet port (LTO-5 only)11. Tape drive LED
1. Tape drive LED
Tape drive LED 15

Controller health status indicator

The controller health status indicator is a green LED that pulses on and off in approximately one second cycles during normal operation. The LED is located on the back of the device in the lower right corner, as shown in Controller health status indicator location (page 16).
Figure 7 Controller health status indicator location
1. Controller health status LED
16 Features and overview

2 Installing the Tape Autoloader

This chapter contains the information you need to install and configure your Tape Autoloader. The installation steps are:
Preparing the host
Planning the SCSI configuration, Planning the SAS configuration, or Planning the Fibre Channel
configuration
Choosing a location
Unpacking the shipping container
Identifying product components
Attaching the feet
Removing the shipping lock
Mounting the device in a rack
Installing the Tabletop Conversion Kit
Changing the SCSI address
Connecting the SCSI cable (parallel SCSI devices only)
Connecting the Fibre Channel cables (Fibre Channel devices only)
Connecting the SAS cable (SAS devices only)
Powering on the device
Configuring the device
Verifying the connection
Labeling and loading the tape cartridges
Verifying the installation
Configuring additional features

Preparing the host

IMPORTANT: Use proper procedures to prevent electrostatic discharge (ESD) (see Appendix:
Electrostatic discharge (page 158)). Use wrist-grounding straps and anti-static mats when handling
internal components.
Follow these general steps:
If the host server is connected to a network, check with the system administrator before powering
off the computer.
For parallel SCSI Autoloaders, install a parallel SCSI host bus adapter (HBA) that supports
multiple LUNs. Refer to the manuals for the host computer and the HBA for installation information. See Parallel SCSI host bus adapters (HBAs) (page 10) for HBA requirements.
For SAS Autoloaders, install a SAS host bus adapter (HBA) with an external SAS connector
that supports multiple LUNs. Refer to the manuals for the host computer and the HBA for installation information. See Planning the SAS configuration (page 19) for configuration requirements.
For Fibre Channel Tape Autoloaders, install an FC host bus adapter (HBA) or verify that you
have sufficient ports available on a compatible Fibre Channel switch. See Planning the Fibre
Channel configuration (page 20) for configuration requirements.
Preparing the host 17
Install application software and compatible drivers on the host computer. See the application
software manuals for installation and configuration information.
Make sure multiple LUN support is enabled on the host computer. See Multiple LUN
support (page 10).

Planning the parallel SCSI configuration

If the host computer will have multiple parallel SCSI devices, you must decide how they will be configured into one or more parallel SCSI busses.

About parallel SCSI busses

A parallel SCSI bus consists of the host bus adapter (HBA), the parallel SCSI devices, the parallel SCSI cables, and the terminators. The HBA and devices are connected in a chain, with each device connected to the next. The last device must have a SCSI terminator. Each device in the chain must have a unique SCSI address (SCSI ID).
Complex devices, such as the Autoloader, assign sub-addresses, called logical unit numbers (LUNs), to different parts of the device. The HBA and operating system must support multiple LUNs, also called LUN scanning, for the application software to operate the Autoloader. HP Smart Array controllers, most third-party RAID controllers, and many on-board SCSI controllers do not support multiple LUNs.
An HBA might have one or two channels, with each channel supporting one parallel SCSI bus. Check to see how many channels the HBA has and what devices are already connected to the HBA. Some devices, such as parallel SCSI disk drives, could be inside the server.
The devices on a parallel SCSI bus share bandwidth so be careful about which devices you put together on a bus. Also, putting a single-ended (SE) SCSI device on the bus will slow all of the devices on the bus down to SE speed. Check each device's interface specifications to see what kind of parallel SCSI interface it has.

Optimizing throughput

If possible, put the Autoloader on its own parallel SCSI bus. This will give you the best performance and easiest installation.
If a tape drive must share a parallel SCSI bus with one or more other devices, follow these guidelines to plan your parallel SCSI busses for the highest performance:
Do not put a tape drive on the same parallel SCSI bus as a disk drive because the system and
backup performance will be slow when data is written from the hard drive to tape or from tape to the hard drive.
Do not put a tape drive on the same parallel SCSI bus as a disk array because the disk and
the tape drive performance will be affected, most RAID controllers do not support multiple LUNs, and the data on the disk array could become corrupted.
Avoid putting an SE SCSI device on the same bus as a tape drive because the SE device will
slow the tape drive to SE speed and reduce the allowable cable length.

SCSI addresses

Verify that each device on the bus has a unique SCSI address (SCSI ID). The pre-configured SCSI address for the Autoloader is 4. If 4 is already used for another device, you will need to change the SCSI address of the Autoloader during the installation process.
NOTE: The HBA also has a SCSI address, which is typically 7.
NOTE: Use the HP Library & Tape Tools to check your server's parallel SCSI configuration. The
HP Library & Tape Tools utility is available without cost at www.hp.com/support/TapeTools.
18 Installing the Tape Autoloader

Planning the SAS configuration

The key steps in planning the SAS configuration are obtaining a suitable HBA and cable. The Autoloader uses two SCSI logical unit numbers (LUNs) and requires an HBA with multiple LUN
support. Most HP SAS RAID controllers support Tape Libraries; many non-HP SAS RAID controllers to not support Tape Libraries. To verify the specifications of your HBA or find a list of compatible HBAs, review the compatibility matrix on the Enterprise Backup Solutions web site at: http://
www.hp.com/go/ebs.
CAUTION: Do not connect the Autoloader to a SAS RAID controller unless the EBS matrix shows
that the controller is qualified with the Autoloader. The server might not be able to boot when the Autoloader is connected to a non-supported SAS RAID controller.

About SAS

Serial Attached SCSI (SAS) is a computer bus technology mainly used to transfer data to and from storage devices, including disk drives and tape drives. SAS-1 (LTO-4) is designed to transfer data at 3 Gb/sec, which is comparable to the speed attained by Ultra320 SCSI. SAS-2 (LTO-5) is designed to transfer data at 6 Gb/sec.

SAS cables and connectors

SAS uses serial connections, with a direct connection between the host server and each of the storage devices. This eliminates the need to configure SCSI busses and assign SCSI IDs, as is required for parallel SCSI devices.
Most SAS HBA ports have four SAS channels. A tape drive uses one channel, so each HBA port can support up to four tape drives. You can use a cable with one connector on each end, but only one channel will be used. To use the other channels, you can purchase a SAS fanout cable with a connector for each tape drive, as shown in Example SAS fanout cable (page 19).
Figure 8 Example SAS fanout cable
The Autoloader has a mini-SAS connector on the tape drive. The connector is keyed in location 4, which is the standard location for end devices. If you use a cable other than the one supplied with the product, verify that it is keyed in location 4.
CAUTION: Mini-SAS connectors are keyed. Do not force a SAS cable's mini-SAS connector into
the tape drive mini-SAS connector because it might be keyed differently.
Planning the SAS configuration 19
SAS signal rates require clean connections and a minimum number of connections between the HBA and the device. Do not use adapters or converters between the HBA and the device. HP recommends a maximum SAS cable length of six meters.
CAUTION: High quality SAS cables rated at the transfer rate of the SAS components are required.
Always verify that the SAS cable you are using is rated for the data transfer speed of the interface of your components. SAS cables described as "equalized" may not support 6 Gb/s data rates and should not be used with LTO-5 tape drives unless these cables are verified for 6 Gb/s data rates. For optimum performance, only use HP cables of the length specified as qualified for your products.

World Wide identifiers

A SAS tape drive is identified by a unique identifier called a World Wide Name (WWN) or World Wide Identifier (WWID). The Autoloader assigns the World Wide identifier to the drive bay. When a tape drive is replaced, the World Wide identifier is re-assigned to the new tape drive.

Planning the Fibre Channel configuration

You can connect the Autoloader directly to the server with a host bus adapter (HBA) or indirectly through a storage area network (SAN) with a switch.

Direct connection

If you plan to connect the Autoloader directly to the server, you will need a 2 Gb, 4 Gb, or 8 Gb Fibre Channel HBA. An 8 Gb HBA is recommended for LTO-5 tape drives for optimal performance. Check the EBS matrix at www.hp. com/go/ebs to verify that your HBA is supported on your server and qualified for the Autoloader.
A server that uses Fibre Channel disks needs at least two FC ports. Using the same port for disk and tape access will cause performance degradation.

SAN connection

All switches between the host and the Autoloader must be of the appropriate type. A 2 Gb switch in the path may result in performance degradation when backing up highly compressible data.
Configure zoning on the Fibre switch so only the backup servers may access the Autoloader. See the switch manual for information on zoning.

Choosing a location

If you plan to mount the device in a rack, select an open rack location, ideally near the center of the rack or higher, with access to the host server and a power outlet. You may also set the Autoloader on a shelf in the rack. In this case you must attach the feet during the installation process.
If you plan to set the Autoloader on a table, select a level area large enough to support both edges of the Autoloader with access to the host server and a power outlet.
Choose a location that meets the criteria shown in Location criteria (page 20):
Table 10 Location criteria
Tabletop requirements
20 Installing the Tape Autoloader
DefinitionCriteria
The Autoloader can only be placed on a flat surface if the support feet have been properly applied or the Autoloader is mounted in the optional tabletop conversion cover. Select a location that is flat, sturdy, and close to the host server. Ensure that all of the feet on the Autoloader or tabletop conversion cover will be supported.
Do not place the device on the floor or other carpeted surface.
Table 10 Location criteria (continued)
DefinitionCriteria
Do not place the Autoloader on its sides or upside down. Do not put anything on top of the Autoloader unless the optional tabletop conversion cover is installed. The tabletop conversion cover can support up to 15 kg (33 lb).
HP Rack 5000, 10000 Series, HP Rack System/ERack requirements
1U when mounted in the optional rack railsRack space
requirements
10-35º C (50-95º F)Room temperature
AC power voltage: 100-127 VAC; 200-240 VACPower source Line frequency: 50-60 Hz Place the device near an AC outlet. The AC power cord is the product's main AC disconnect
device and must be easily accessible at all times.
11.5 kg (25.4 lb)Weight without media
13.1 kg (28.9 lb)Weight with media
Air quality
The device should be placed in an area with minimal sources of particulate contamination. Avoid areas near frequently used doors and walkways, stacks of supplies that collect dust, printers, and smoke-filled rooms.
Excessive dust and debris can damage tapes and tape drives.
20-80 percent relative humidity non-condensingHumidity
Back: Minimum of 15.4 cm (6 inches)Clearance Front: Minimum of 30.8 cm (12 inches) Sides: Minimum of 5.08 cm (2 inches)

Unpacking the shipping container

Before you begin, clear a level work surface near where you will place the Autoloader.
CAUTION: If the temperature in the room where the device will be installed varies by 15º C (30º
F) from the room where it was stored, allow it to acclimate to the surrounding environment for at least 12 hours before unpacking it from the shipping container.
Unpacking the Tape Autoloader:
1. Inspect the container for shipping damage. If you notice any damage, report it to the shipping company immediately.
2. Open the shipping container and remove the packaging foam and accessories that cover the device.
3. Lift the device out of the carton, place it on the work surface.
CAUTION: Do not place the Autoloader on either end or its sides as this may damage it.
4. Remove any other accessories from the shipping container. Save the packaging materials for future use.

Identifying product components

Confirm that you received the product components shown in Product components (page 22).
Unpacking the shipping container 21
Figure 9 Product components
1. Autoloader
7. HP OpenView Data Protector Express Single Server Edition CD

Attaching the feet

If you plan to mount the Autoloader in a rack or in the optional Tabletop Conversion Cover, skip this step and continue with Removing the shipping lock (page 23).
CAUTION: The Autoloader must be supported under both side edges to operate properly. If the
Autoloader is not mounted in a rack or in the tabletop conversion kit, you must apply the feet. Do not put anything on top of the Autoloader. Weight on top of the Autoloader can prevent the
robotic inside from moving properly. If you must place items on top of the Autoloader, install it in the optional tabletop conversion cover, which can support up to 15 kg (33 lb).
You need the six support feet from the accessory package for this procedure. To attach the feet:
1. Verify that there are no tape cartridges in the Autoloader.
IMPORTANT: The Autoloader may be damaged if it is turned over with tape cartridges in
the magazines or robot. If the Autoloader has been used before, use the manual magazine release to remove the cartridges from the magazines (see Using the manual release (page 134).
2. Parallel SCSI or SAS interface cable (parallel SCSI and SAS Autoloaders only)
4. Product documentation3. SCSI terminator (parallel SCSI Autoloaders only)
6. Six support feet5. Ethernet cable
2. With another person, gently turn the Autoloader over and set it on its back.
3. Locate the six inscribed foot location lines on the bottom of the Autoloader.
4. If the Autoloader is not new, clean the foot locations with a damp paper towel.
5. Peel the backing paper off each foot and apply it within a set of foot location lines (see
Attaching the feet to the bottom of the Autoloader (page 23)).
6. With another person, gently turn the Autoloader over and set it on its feet.
22 Installing the Tape Autoloader
Figure 10 Attaching the feet to the bottom of the Autoloader

Removing the shipping lock

The shipping lock prevents the robotic transport mechanism from moving during shipment. You must remove the shipping lock before powering on the device. The shipping lock is held in place with a piece of tape and is located in the top center of the device. After the shipping lock is removed, it should be stored on the back panel of the device for future use.
To remove and store the shipping lock:
1. Locate the tape and lock at the top of the device (see Shipping lock location (page 23)) .
Figure 11 Shipping lock location
2. Remove the tape, then remove the lock.
3. Store the lock on the back panel of the device (see Figure 12 (page 23)).
Figure 12 Shipping lock storage location
Removing the shipping lock 23

Mounting the device in a rack

If you plan to set the Autoloader on a table or rack shelf, skip this step and continue with Installing
the Tabletop Conversion Kit (page 25).
WARNING! The HP StorageWorks 1/8 G2 Tape Autoloader weighs 11.5 kg (25.4 lb) without
media and 13.1 kg (28.9 lb) with media (8 cartridges). When moving the Autoloader, to reduce the risk of personal injury or damage to the Autoloader: 1) observe local health and safety requirements and guidelines for manual material handing, 2) always remove all tapes to reduce the overall weight of the Autoloader, and 3) obtain adequate assistance to lift and stabilize the Autoloader during installation or removal.
The device easily installs into the HP Rack System/E, or the HP Rack 5000 or HP Rack 10000 series. You need a #2 and a #3 Phillips screwdriver for this procedure.
Unpack the rack kit and verify that it includes the following:
Figure 13 Rack kit
Two rails
Two bags of eight M6 screws.
Select the bag of screws appropriate for your type of rack.
The HP Rack System/E rack has 7.1 mm round holes in the rack column. The packet for this
rack type is labeled HP Rack System/E.
The HP Rack 5000 and 10000 series have 9.5 mm square holes in the rack column. The
packet for these rack types is labeled HP Rack 5000, 10000 Series.
To install the rails into the rack:
1. Using the screws for your rack type and a #3 Phillips screwdriver, secure one rail to each side of the rack in your chosen rack location.
2. Secure the front of one rail to the front of the rack. Extend the rail to the depth of the rack and secure the rail to the back of the rack. The front of the rails are straight and the back are angled, as shown in Installing the rails into the rack (page 24).
Figure 14 Installing the rails into the rack
24 Installing the Tape Autoloader
To install the device on the rails and into the rack:
1. Locate the captive screws on the front bezel (see Figure 15 (page 25)).
2. Slide the device onto the rails.
3. From the front of the device, secure the front bezel to the rack using a #2 Phillips screw driver placed through the small holes in the mounting bracket to tighten the captive screws on each side of the device.
Figure 15 Securing the Autoloader to the rack

Installing the Tabletop Conversion Kit

If you do not have the optional Tabletop Conversion Kit, skip this step and continue with Connecting
the SCSI cable (parallel SCSI devices only). The Rack to Tabletop Conversion Kit supports the
edges of the Tape Autoloader and is capable of holding 15 kg (33 lb). To install the cover:
1. Place the cover on a flat, level surface behind the device.
2. Slide the device into the cover until the front panel of the device is aligned with the cover (see
Figure 16 (page 25)).
Figure 16 Installing the tabletop conversion cover
3. Tighten the captive screws on the front panel until the cover is secure.

Changing the SCSI address (parallel SCSI drives only)

If you have multiple parallel SCSI devices on the SCSI bus and another device is already using SCSI ID 4, you must change the SCSI ID of the Autoloader.
To change the SCSI ID:
Installing the Tabletop Conversion Kit 25
1. Plug the power cord into the power connector on the back panel and then plug the cord into the power outlet.
2. From the front panel, push the round power button to power on the device.
3. From the front panel, set the new SCSI ID (see Changing the SCSI address — parallel SCSI
devices (Configuration > Change Drive) (page 74)).
4. Power off the device by depressing the power button on the front panel.
TIP: The SCSI ID can also be changed from the RMI Configure: Drive screen once the RMI is
configured. See Changing the drive configuration (page 49).

Connecting the parallel SCSI cable (parallel SCSI devices only)

NOTE: LTO-3 and LTO-4 tape drives are Ultra 320 SCSI LVD devices. Use only cables and
terminators specified for Ultra 320 or labeled as MultiMode. LTO-2 tape drives are Ultra 160 SCSI LVD/SE devices; use only cables and terminators specified for Ultra 160 or Ultra 320, or labeled as MultiMode.
NOTE: For optimal performance, a parallel SCSI tape drive should be the only device on the
bus.
To connect the parallel SCSI cable to the device:
1. HP recommends that the host server be powered off before attaching new devices.
2. Attach one end of the parallel SCSI cable (included in the accessory package) to one of the connectors on the back panel of the tape drive (see Figure 17 (page 26)).
Figure 17 Attaching the parallel SCSI cable to the tape drive
3. Attach the other end of the parallel SCSI cable to the connector on the parallel SCSI host bus adapter or to the connector on the previous device on the parallel SCSI bus.
NOTE: The host bus adapter should be Low Voltage Differential Signaling (LVDS). A
Single-Ended (SE) SCSI host bus adapter works, but severely degrades performance and limits cable length. If any SE devices are on the same parallel SCSI bus, all of the devices on the parallel SCSI bus slow to SE speed, which severely degrades performance. Never attach an LTO-3 or LTO-4 tape drive to an SE SCSI bus.
4. Attach the terminator to the remaining parallel SCSI connector on the back panel of the tape drive if the Autoloader is the last or only device on the parallel SCSI bus. Otherwise, attach one end of a parallel SCSI cable to the remaining port and the other end to the next device on the parallel SCSI bus. Make sure the last device on the parallel SCSI bus is properly terminated.
IMPORTANT: For the Autoloader and tape drive to operate correctly, the tape drive must
have a SCSI terminator unless the tape drive is part of a properly terminated chain. This includes tape drives without an attached SCSI cable.
26 Installing the Tape Autoloader

Connecting the Fibre Channel cables (Fibre Channel devices only)

To connect the Fibre Channel cable to the Autoloader:
1. Remove the FC port cap if necessary. Attach one end of the Fibre Channel cable to the Fibre Channel port on the tape drive.
2. Attach the other end of the FC cable to a switch or HBA.

Connecting the SAS cable (SAS devices only)

To connect the SAS cable to the device:
1. Attach the HBA end of the SAS cable into the connector on the HBA.
2. Attach the other end of the cable into the connector on the tape drive.
TIP: Mini-SAS connectors are keyed. Do not force a SAS cable's mini-SAS connector into
the tape drive mini-SAS connector because it might be keyed differently.
NOTE: SAS signal rates require clean connections between the HBA and tape drive. Do not use
adapters or converters between the HBA and the tape drive. For reliable operation, use a maximum SAS cable length of six meters.

Powering on the device

WARNING! This product can only be used with an HP-approved power cord for your specific
geographic region. Use of a non-HP-approved power cord may result in: 1) not meeting individual country specific safety requirements; 2) insufficient conductor ampacity that could result in overheating with potential personal injury and/or property damage; and 3) an unapproved power cord could fracture resulting in the internal contacts being exposed, which potentially could subject the user to a shock hazard. HP disclaims all liability in the event a non-HP-approved power cord is used.
To power on the Autoloader:
1. To use the web-based management interface, connect an Ethernet cable to a working LAN connection and to the Ethernet connector on the back of the Autoloader.
2. Attach the power cable to the power connector on the back panel of the Autoloader (see
Figure 18 (page 27)).
Figure 18 Attaching the power cord
3. Plug the power cable into the nearest properly grounded power outlet.
4. Power on the device by pressing the power button located on the front panel. Check the LCD screen to make sure it has power. If not, check the power connections and your power source. During the Power On Self Test (POST), all four LEDs are illuminated briefly, followed by a flashing Ready LED. When the initialization sequence is complete, the Home screen is displayed.
5. Plug in the host server and all attached devices.
6. Power on any other devices you powered off earlier.
Connecting the Fibre Channel cables (Fibre Channel devices only) 27
7. Power on the server.

Configuring the device

Now that the Autoloader is connected to the host and powered on, configure it for your environment. To configure the Autoloader:
1. Set the administrator password. Setting an administrator password provides access to the administrator functions with the RMI or OCP, and restricts access to administrator functions to only those who know the administrator password. The Autoloader comes with a null administrator password, which until set allows unrestricted access to all administrative functions through the OCP but not the RMI. Once the administrator password has been set from the OCP, it can be changed from either the OCP or RMI.
2. Set the date and time. The date and time are used by the Autoloader to record events and should be set during the initial installation process. (See Setting the date and time (Configuration
> Autoloader Date/Time) (page 75).)
3. Configure the Autoloader network settings. Configuring the Autoloader network settings enables you to monitor, configure, and control most Autoloader functions from the RMI. By default, the device will obtain an IP address from an IPv4 DHCP server. Optionally, you can configure the device to use a static IP address. Once logged into the RMI, you can administer further network changes through the RMI. (See Configuring network settings (Configuration > Configure
Network Settings) (page 75).)
The device supports IPv4 and IPv6 Internet Protocols. By default, the device is configured to use IPv4, the most common version. You can enable IPv6 or both Internet Protocols from the OCP or RMI. You must finish configuring IPv6 from the RMI. (See Changing the network
configuration (page 50).)

Verifying the connection

To verify the connection between the host computer and the Autoloader:
1. Install the application software and/or drivers that are compatible with the Autoloader. Software compatibility information is available at www.hp.com/go/automated. Backup software packages may require additional software or licensing to communicate with the robotics.
2. Verify the connection between the Autoloader and the host:
Install the HP Library & Tape Tools Diagnostic/Installation Check Utility, available at
www.hp.com/support/TapeTools, onto the host server. This utility verifies that the unit is
connected and communicating with the host server. It also verifies that the device is functioning and provides diagnostic information. Run the HP Library & Tape Tools
Installation Check from the programs menu to verify your connections.
NOTE: L&TT may also be run from a CD, Compact Flash drive, or remote directory after
installation on another computer. See the HP StorageWorks Library and Tape Tool User guide for instructions for installing L&TT on a computer other than the server.
Confirm that the host server's operating system recognized the device in Microsoft®
Windows® XP, Windows® Server 2003 or in Windows 2000® by going to: Settings > Control Panel > System > Hardware > Device Manager > Tape Drive and/or Media Changer.
For more information on verifying the connection of parallel SCSI devices, consult the operating system documentation.

Labeling and loading the tape cartridges

Before using your new Autoloader you must load tape cartridges into the magazines. To prepare your tape cartridges and load them into the Autoloader:
28 Installing the Tape Autoloader
1. Obtain tape cartridges compatible with your Autoloader. (See Tape cartridges (page 30).)
2. Label any unlabeled tape cartridges to improve inventory time. (See Labeling tape
cartridges (page 31).)
3. Remove one of the magazines from the Autoloader with the RMI or OCP:
RMI: see Releasing and replacing the magazines (page 59).
OCP: see Unlocking, removing, and replacing magazines (Operations > Unlock Left or
Right Magazine) (page 78)
The Autoloader will not perform any other action while a magazine is out of the device.
4. Insert the tape cartridges into the magazine. (See Magazines (page 33).)
5. Slide the magazine into the Autoloader.
6. Remove the other magazine, insert the tape cartridges, and replace the magazine.

Verifying the installation

Verify that the device has the current firmware revision. To see the firmware revision on the front panel:
1. From the Home screen, press Next until the display shows Status/Information. Press Enter.
2. Press Next until the display shows Autoloader Information. Press Enter.
3. Press Next until the display shows the Firmware Rev.
To find the current firmware revision, visit the HP Support website: www.hp.com/support. If necessary, update the device firmware:
From the RMI, see Determining and updating firmware (page 61).
From the OCP, see Upgrading firmware (Support > Autoloader FW Upgrade, Support > Drive
FW Upgrade) (page 83).
Using HP Library and Tape Tools (L&TT), which can be downloaded free of charge from
www.hp.com/support/TapeTools.
After configuring the Autoloader, you can save the configuration settings to a USB flash drive from the OCP or to a file from the RMI Configuration: Save/Restore screen. Having a backup of the Autoloader configuration is helpful when recovering from a configuration error, setting up multiple devices with similar configurations, or if the Autoloader needs service. See Saving and restoring
the device configuration and restoring factory defaults (page 57).

Configuring additional features

The Autoloader has many features to customize it for your organization.
Enabling and configuring SNMP network management or Command View TL TapeAssure.
See Configuration: Network Management (page 52).
Setting up email event notification. See Setting event notification parameters (page 56).
Naming the Autoloader, which is done from the RMI Configuration: Network screen. See
Changing the network configuration (page 50).
To use the RMI and OCP in Japanese, enable the Japanese language option through the RMI.
See Changing the system configuration (page 46).
Verifying the installation 29

3 Tape cartridges and magazines

This chapter explains which media to use with your Autoloader, and how to label and write-protect your tape cartridges. Careful labeling and handling of the tape cartridges will prolong the life of the tape cartridges and the Tape Autoloader.

Tape cartridges

Use the Ultrium data and cleaning tape cartridges designed for your model of Tape Autoloader. You can order data and cleaning cartridges at www.hp.com/go/storagemedia.
Table 11 Ultrium 448 tape drive
Table 12 Ultrium 920 tape drive
Part numberCartridge type
C7972AHP LTO2 Ultrium 400 GB Data Cartridge, red
C7978AHP Ultrium universal cleaning cartridge, (50 cleans), orange
Part numberCartridge type
C7973AHP LTO3 Ultrium 800 GB RW Data Cartridge, yellow
C7973WHP LTO3 Ultrium 800 GB WORM Data Cartridge, two-tone (yellow and white)
C7978AHP Ultrium universal cleaning cartridge, (50 cleans), orange
Table 13 Ultrium 1760 tape drive
Part numberCartridge type
C7974AHP LTO4 Ultrium 1.6 TB RW Data Cartridge, green
C7974WHP LTO4 Ultrium 1.6 TB WORM Data Cartridge, two-tone (green and gray)
C7978AHP Ultrium universal cleaning cartridge, (50 cleans), orange
Table 14 Ultrium 3000 tape drive
Part numberCartridge type
C7975AHP LTO5 Ultrium 3 TB RW Data Cartridge, blue
C7975WHP LTO5 Ultrium 3 TB WORM Data Cartridge, two-tone (blue and gray)
C7978AHP Ultrium universal cleaning cartridge, (50 cleans), orange
NOTE: The LTO-3 and later tape drives support both rewriteable and WORM data cartridges.
Write-Once, Read-Many (WORM) data cartridges provide an enhanced level of data security against accidental or malicious alteration of data on the tape cartridge. The WORM data cartridge can be appended to maximize the full capacity of the tape cartridge, but you will be unable to erase or overwrite data on the cartridge. WORM data cartridges are clearly identified by their distinctive, two-tone cartridge color. To check whether your backup or archive software application supports WORM cartridges, see the following website: www.hp.com/go/storagemedia.
30 Tape cartridges and magazines
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