HP BL460C G7 User Manual
HP ProLiant BL460c G7 Server Blade
Part Number: 613018-002
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
March 2011
Edition: 2
© Copyright 2010, 2011 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, Windows NT, and Windows Server are U.S. registered trademarks of Microsoft Corporation.
AMD Athlon is a trademark of Advanced Micro Devices, Inc.
Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Java is a US trademark of Sun Microsystems, Inc.
Contents
Component identification ............................................................................................................... 6
Front panel components ............................................................................................................................. 6
Front panel LEDs ....................................................................................................................................... 7
SAS and SATA hard drive LEDs ................................................................................................................... 8
SAS and SATA hard drive LED combinations ................................................................................................ 8
System board components .......................................................................................................................... 9
Mezzanine connector definitions ..................................................................................................... 10
DIMM slot locations ....................................................................................................................... 10
System maintenance switch ............................................................................................................. 10
HP c-Class Blade SUV Cable..................................................................................................................... 11
Operations ................................................................................................................................. 12
Power up the server blade ........................................................................................................................ 12
Power down the server blade .................................................................................................................... 12
Remove the server blade .......................................................................................................................... 13
Remove the access panel.......................................................................................................................... 14
Install the access panel............................................................................................................................. 14
Remove the DIMM baffle .......................................................................................................................... 14
Setup ......................................................................................................................................... 15
Overview ............................................................................................................................................... 15
Installing an HP BladeSystem c-Class enclosure ........................................................................................... 15
Installing server blade options ................................................................................................................... 15
Installing interconnect modules .................................................................................................................. 15
Interconnect bay numbering and device mapping .............................................................................. 16
Connecting to the network ........................................................................................................................ 18
Installing a server blade ........................................................................................................................... 18
Hardware options installation ....................................................................................................... 21
Introduction ............................................................................................................................................ 21
Hard drive option .................................................................................................................................... 21
Processor option ...................................................................................................................................... 22
Memory options ...................................................................................................................................... 27
Memory subsystem architecture ....................................................................................................... 28
Single-, dual-, and quad-rank DIMMs ............................................................................................... 28
Low voltage DIMMs ....................................................................................................................... 28
DIMM identification ....................................................................................................................... 29
Memory configurations ................................................................................................................... 30
General DIMM slot population guidelines ......................................................................................... 31
Installing a DIMM .......................................................................................................................... 34
Mezzanine card option ............................................................................................................................ 35
Cache module and battery pack option ...................................................................................................... 36
HP Trusted Platform Module option ............................................................................................................ 40
Installing the Trusted Platform Module board ..................................................................................... 41
Retaining the recovery key/password .............................................................................................. 44
Enabling the Trusted Platform Module ............................................................................................... 44
Cabling ..................................................................................................................................... 46
Contents 3
BBWC battery pack cabling ..................................................................................................................... 46
Using the HP c-Class Blade SUV Cable ...................................................................................................... 46
Connecting locally to a server blade with video and USB devices .................................................................. 46
Accessing a server blade with local KVM ......................................................................................... 47
Accessing local media devices ........................................................................................................ 47
Software and configuration utilities ............................................................................................... 49
Server blade deployment tools .................................................................................................................. 49
HP BladeSystem c-Class Advanced management ............................................................................... 49
Network-based PXE deployment ...................................................................................................... 49
Deployment methods ...................................................................................................................... 51
Configuration tools .................................................................................................................................. 55
SmartStart software ........................................................................................................................ 55
HP ROM-Based Setup Utility ............................................................................................................ 55
Array Configuration Utility .............................................................................................................. 57
Option ROM Configuration for Arrays ............................................................................................. 57
Re-entering the server serial number and product ID ........................................................................... 58
Management tools ................................................................................................................................... 58
Automatic Server Recovery ............................................................................................................. 58
ROMPaq utility .............................................................................................................................. 59
Integrated Lights-Out 3 technology ................................................................................................... 59
Erase Utility .................................................................................................................................. 59
Redundant ROM support ................................................................................................................ 60
USB support .................................................................................................................................. 60
Diagnostic tools ...................................................................................................................................... 60
HP Insight Diagnostics .................................................................................................................... 60
HP Insight Diagnostics survey functionality ........................................................................................ 61
Integrated Management Log ........................................................................................................... 61
Remote support and analysis tools ............................................................................................................. 61
HP Insight Remote Support software ................................................................................................. 61
Keeping the system current ....................................................................................................................... 62
Drivers ......................................................................................................................................... 62
ProLiant Support Packs ................................................................................................................... 63
Operating System Version Support .................................................................................................. 63
HP Smart Update Manager ............................................................................................................. 63
Change control and proactive notification ........................................................................................ 63
Care Pack .................................................................................................................................... 64
Troubleshooting .......................................................................................................................... 65
Troubleshooting resources ........................................................................................................................ 65
Pre-diagnostic steps ................................................................................................................................. 65
Important safety information ............................................................................................................ 65
Symptom information ..................................................................................................................... 67
Prepare the server for diagnosis ...................................................................................................... 67
Loose connections ................................................................................................................................... 69
Service notifications ................................................................................................................................. 69
Server health LEDs ................................................................................................................................... 69
Troubleshooting flowcharts ....................................................................................................................... 69
Start diagnosis flowchart ................................................................................................................ 70
General diagnosis flowchart ........................................................................................................... 71
Server blade power-on problems flowchart ....................................................................................... 73
POST problems flowchart ............................................................................................................... 75
OS boot problems flowchart ........................................................................................................... 77
Server fault indications flowchart ..................................................................................................... 79
Contents 4
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