warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, Windows NT, and Windows Server are U.S. registered trademarks of Microsoft Corporation.
AMD Athlon is a trademark of Advanced Micro Devices, Inc.
Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Java is a US trademark of Sun Microsystems, Inc.
Intended audience
This document is for the person who installs, administers, and troubleshoots servers and storage systems.
HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards
in products with hazardous energy levels.
Front panel components ............................................................................................................................. 6
Front panel LEDs ....................................................................................................................................... 7
SAS and SATA hard drive LEDs................................................................................................................... 8
SAS and SATA hard drive LED combinations ................................................................................................ 8
System board components.......................................................................................................................... 9
Power up the server blade........................................................................................................................ 12
Power down the server blade.................................................................................................................... 12
Remove the server blade .......................................................................................................................... 13
Remove the access panel.......................................................................................................................... 14
Install the access panel............................................................................................................................. 14
Remove the DIMM baffle.......................................................................................................................... 14
Interconnect bay numbering and device mapping.............................................................................. 16
Connecting to the network........................................................................................................................ 18
Installing a server blade ........................................................................................................................... 18
Hard drive option.................................................................................................................................... 21
Important safety information............................................................................................................ 69
Contents 4
Symptom information ..................................................................................................................... 70
Prepare the server for diagnosis ......................................................................................................70
Service notifications................................................................................................................................. 71
Canadian notice (Avis Canadien).............................................................................................................. 88
European Union regulatory notice .............................................................................................................88
Disposal of waste equipment by users in private households in the European Union......................................... 88
Japanese notice ...................................................................................................................................... 89
Korean notice ......................................................................................................................................... 89
Chinese notice ........................................................................................................................................ 90
Green flashing = Network activity
Off = No link or activity
4 Flex-10 NIC 2 LED* Green = Network linked
Green flashing = Network activity
Off = No link or activity
5 Reserved —
6 System power LED Green = On
Amber = Standby (auxiliary power available)
*Actual NIC numbers depend on several factors, including the operating system installed on the server blade.
Off = Off
Component identification 7
SAS and SATA hard drive LEDs
Item Description
1 Fault/UID LED (amber/blue)
2 Online LED (green)
SAS and SATA hard drive LED combinations
Online/activity
LED (green)
On, off, or flashing Alternating amber
On, off, or flashing Steadily blue The drive is operating normally, and it has been selected by a
On Amber, flashing
On Off The drive is online, but it is not active currently.
Flashing regularly
(1 Hz)
Flashing regularly
(1 Hz)
Fault/UID LED
Interpretation
(amber/blue)
The drive has failed, or a predictive failure alert has been
and blue
regularly (1 Hz)
Amber, flashing
regularly (1 Hz)
Off Do not remove the drive. Removing a drive may terminate the
received for this drive; it also has been selected by a
management application.
management application.
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
Do not remove the drive. Removing a drive may terminate the
current operation and cause data loss.
The drive is part of an array that is undergoing capacity
expansion or stripe migration, but a predictive failure alert has
been received for this drive. To minimize the risk of data loss, do
not replace the drive until the expansion or migration is
complete.
current operation and cause data loss.
The drive is rebuilding, erasing, or it is part of an array that is
undergoing capacity expansion or stripe migration.
Component identification 8
Online/activity
LED (green)
Flashing irregularly Amber, flashing
Fault/UID LED
(amber/blue)
regularly (1 Hz)
Interpretation
The drive is active, but a predictive failure alert has been
received for this drive. Replace the drive as soon as possible.
Flashing irregularly Off The drive is active, and it is operating normally.
Off Steadily amber A critical fault condition has been identified for this drive, and
the controller has placed it offline. Replace the drive as soon as
possible.
Off Amber, flashing
regularly (1 Hz)
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
Off Off The drive is offline, a spare, or not configured as part of an
array.
System board components
Item Description
1 System board thumbscrews (2)
2 SD card slot
3 Internal USB connector
4 Hard drive backplane connector
5 Processor 2 DIMM slots (6)
6 Processor socket 2
7 Mezzanine connector 1 (Type I mezzanine only)
8 Mezzanine connector 2 (Type I or Type II mezzanine)
9 System battery
10 Battery tray
11 Enclosure connector
12 Embedded NICs (2)
13 System maintenance switch
14 Processor 1 DIMM slots (6)
The symbols correspond to the symbols located on the interconnect bays. For more information, see the
HP ProLiant BL460c G6 Server Blade Installation Instructions that ship with the server blade.
Mezzanine connector definitions
A PCIe x8 mezzanine connector supports x16 cards at up to x8 speeds.
Item PCIe
Mezzanine connector 1 x8, Type I mezzanine card only
Mezzanine connector 2 x8, Type 1 or II mezzanine card
DIMM slot locations
DIMM slots are numbered sequentially (1 through 6) for each processor. The supported AMP modes use
the letter assignments for population guidelines.
System maintenance switch
Position Function Default
1* iLO 2 security override Off
2 Configuration lock Off
3 Reserved Off
4 Reserved Off
5* Password disabled Off
6* Reset configuration Off
7 Reserved Off
8 Reserved Off
*To access redundant ROM, set S1, S5, and S6 to ON.
Component identification 10
HP c-Class Blade SUV Cable
Item Connector Description
1 Server blade For connecting to the SUV connector on the
server blade front panel
2 Video For connecting a video monitor
3 USB For connecting up to two USB devices
4 Serial For trained personnel to connect a null modem
serial cable and perform advanced diagnostic
procedures
Component identification 11
Operations
Power up the server blade
The Onboard Administrator initiates an automatic power-up sequence when the server blade is installed.
If the default setting is changed, use one of the following methods to power up the server blade:
• Use a virtual power button selection through iLO 2.
• Press and release the Power On/Standby button.
When the server blade goes from the standby mode to the full power mode, the system power LED
changes from amber to green.
For more information about the Onboard Administrator, see the enclosure setup and installation guide on
the HP website (http://www.hp.com/support
).
For more information about iLO 2, see "Integrated Lights-Out 2 technology (on page 59)."
Power down the server blade
Before powering down the server blade for any upgrade or maintenance procedures, perform a backup
of critical server data and programs.
Depending on the Onboard Administrator configuration, use one of the following methods to power down
the server blade:
• Use a virtual power button selection through iLO 2.
This method initiates a controlled remote shutdown of applications and the OS before the server
blade enter standby mode.
• Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server blade enter
standby mode.
• Press and hold the Power On/Standby button for more than 4 seconds to force the server blade to
enter standby mode.
This method forces the server blade to enter standby mode without properly exiting applications and
the OS. It provides an emergency shutdown method in the event of a hung application.
• Execute one of the following commands using the Onboard Administrator CLI:
poweroff server all
or
poweroff server all force
The first command initiates a controlled shutdown of applications and the OS before the server blade
enter standby mode. The second form of the command forces the server blade to enter standby mode
without exiting applications and the OS. This is an emergency method to force a shutdown in the
event of a hung application.
Operations 12
• Use the Onboard Administrator GUI to initiate a shutdown:
a. Select the Enclosure Information tab, then select the Overall checkbox in the Device Bays item.
b. Initiate a shutdown from the Virtual Power menu:
— Select Momentary Press to initiate a controlled shutdown of applications and the OS.
— Select Press and Hold to initiate an emergency shutdown of applications and the OS.
IMPORTANT: When the server blade are in standby mode, auxiliary power is still being
provided. To remove all power from the server blade, remove the server blade from the
enclosure.
After initiating a virtual power down command, be sure that the server blade go into standby mode by
observing that the system power LED is amber.
Remove the server blade
CAUTION: Do not use the server blade release lever to lift or carry the server blade. Always
support the weight of the server blade by handling the chassis directly. Improper use can
To remove the component:
1. Identify the proper server blade.
2. Power down the server blade (on page 12).
3. Remove the server blade.
damage the release lever and the server blade.
4. Place the server blade on a flat, level work surface.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server blade
before beginning any installation procedure. Improper grounding can cause ESD.
Operations 13
Remove the access panel
To remove the component:
1. Power down the server blade (on page 12).
2. Remove the server blade (on page 13).
3. Lift the access panel latch and slide the access panel to the rear.
4. Remove the access panel.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server blade
before beginning any installation procedure. Improper grounding can cause ESD.
Install the access panel
1. Place the access panel on top of the server blade with the hood latch open. Allow the panel to
extend past the rear of the server blade approximately 0.8 cm (0.2 in).
2. Engage the anchoring pin with the corresponding hole in the latch.
3. Push down on the hood latch. The access panel slides to a closed position.
Remove the DIMM baffle
To remove the component:
1. Power down the server blade (on page 12).
2. Remove the server blade (on page 13).
3. Remove the access panel (on page 14).
4. Remove the DIMM baffle.
Operations 14
Setup
Overview
Installation of a server blade requires the following steps:
1. Install and configure an HP BladeSystem c-Class enclosure.
2. Install any server blade options.
3. Install interconnect modules in the enclosure.
4. Connect the interconnect modules to the network.
5. Install a server blade.
6. Complete the server blade configuration.
For definitions of the acronyms used in this document, refer to "Acronyms and abbreviations" in the server
blade user guide.
Installing an HP BladeSystem c-Class enclosure
Before performing any server blade-specific procedures, install an HP BladeSystem c-Class enclosure.
The most current documentation for server blades and other HP BladeSystem components is available at
the HP website (http://www.hp.com/go/bladesystem/documentation
Documentation is also available in the following locations:
).
• Documentation CD that ships with the enclosure
• HP Business Support Center website (http://www.hp.com/support)
• HP Technical Documentation website (http://docs.hp.com)
Installing server blade options
Before installing and initializing the server blade, install any server blade options, such as an additional
processor, hard drive, or mezzanine card.
Installing interconnect modules
For specific steps to install interconnect modules, see the documentation that ships with the interconnect
module.
Setup 15
Interconnect bay numbering and device mapping
• HP BladeSystem c7000 Enclosure
To support network connections for specific signals, install an interconnect module in the bay
corresponding to the embedded NIC or mezzanine signals.
Server blade signal Interconnect bay Interconnect bay labels
Flex-10 NIC 1
(embedded)
Flex-10 NIC 2
(embedded)
Mezzanine 1 3 and 4
Mezzanine 2 5 and 6
1
2
7 and 8
For detailed port mapping information, see the HP BladeSystem enclosure installation poster or the
HP BladeSystem enclosure setup and installation guide on the HP website
(http://www.hp.com/go/bladesystem/documentation
).
Setup 16
• HP BladeSystem c3000 Enclosure and Tower Enclosure
Server blade signal Interconnect bay
number
Flex-10 NIC 1, 2
1
Interconnect bay
label
Notes
—
(embedded)
Mezzanine 1 2
Mezzanine 2 3,4
Four port cards connect to bay 2
• Four port cards
• Ports 1 and 3 connect to bay 3
• Ports 2 and 4 connect to bay 4
For detailed port mapping information, see the HP BladeSystem enclosure installation poster or the
HP BladeSystem enclosure setup and installation guide on the HP website
(http://www.hp.com/go/bladesystem/documentation
).
Setup 17
Connecting to the network
To connect the HP BladeSystem to a network, each enclosure must be configured with network
interconnect devices to manage signals between the server blades and the external network.
Two types of interconnect modules are available for HP BladeSystem c-Class enclosures: Pass-Thru
modules and switch modules. For more information about interconnect module options, see the HP
website (http://www.hp.com/go/bladesystem/interconnects
IMPORTANT: To connect to a network with a Pass-Thru module, always connect the Pass-Thru
module to a network device that supports Gigabit speed.
).
Installing a server blade
CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade
or the enclosure unless all hard drive and device bays are populated with either a component
1. Remove the device bay blank.
or a blank.
Setup 18
2.
Remove the enclosure connector cover.
3. Prepare the server blade for installation.
Setup 19
4.
Install the server blade.
Setup 20
Hardware options installation
Introduction
If more than one option is being installed, read the installation instructions for all the hardware options
and identify similar steps to streamline the installation process.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server before
beginning any installation procedure. Improper grounding can cause electrostatic discharge.
Hard drive option
The server blade supports up to two SAS or SATA drives.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade
or the enclosure unless all hard drive and device bays are populated with either a component
1. Remove the SAS hard drive blank.
or a blank.
Hardware options installation 21
2.
Prepare the hard drive.
3. Install the hard drive.
4. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS and
SATA hard drive LED combinations" on page 8).
Processor option
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To avoid damage to the system board:
• Do not touch the processor socket contacts.
• Always install the processor socket cover after removing the processor from the socket.
• Do not tilt or slide the processor when lowering the processor into the socket.
CAUTION: To avoid damage to the processor:
• Handle the processor only by the edges.
• Do not touch the bottom of the processor, especially the contact area.
Hardware options installation 22
CAUTION: To prevent possible server blade malfunction and damage to the equipment,
multiprocessor configurations must contain processors with the same part number.
CAUTION: To prevent possible server blade overheating, always populate processor socket 2
with a processor and a heatsink or a processor socket cover and a heatsink blank.
CAUTION: The heatsink thermal interface media is not reusable and must be replaced if the
heatsink is removed from the processor after it has been installed.
IMPORTANT: When installing the heatsink, align the guide pins on the processor retention
bracket with the alignment holes in the heatsink.
IMPORTANT: Processor socket 1 must always be populated. If processor socket 1 is empty, the
server blade does not power up.
NOTE: Do not discard the processor protective cover. Always install the processor protective
cover if the processor is removed from the socket.
To install the component:
1. Update the system ROM using any standard ROM flash mechanism.
2. Power down the server blade (on page 12).
3. Remove the server blade (on page 13).
4. Remove the access panel (on page 14).
5. Remove all DIMM baffles ("Remove the DIMM baffle" on page 14).
6. Remove the heatsink blank. Retain the heatsink blank for future use.
7. Open the processor retaining latch and the processor socket retaining bracket.
Hardware options installation 23
8.
Remove the processor socket protective cover.
IMPORTANT: Be sure the processor remains inside the processor installation tool.
9. If the processor has separated from the installation tool, carefully re-insert the processor in the tool.
Hardware options installation 24
10.
Align the processor installation tool with the socket and install the processor.
11. Press down firmly until the processor installation tool clicks and separates from the processor, and
then remove the processor installation tool.
Hardware options installation 25
12.
Close the processor socket retaining bracket and the processor retaining latch.
13. Remove the thermal interface protective cover from the heatsink.
Hardware options installation 26
14.
Align and install the heatsink. Alternate tightening the screws until the heatsink is seated properly.
15. Install all DIMM baffles.
16. Install the access panel (on page 14).
Memory options
IMPORTANT: This server blade does not support mixing RDIMMs and UDIMMs. Attempting to
mix these two types causes the server to halt during BIOS initialization.
The memory subsystem in this server blade can support RDIMMs or UDIMMs. Both types are referred to as
DIMMs when the information applies to both types. When specified as RDIMM or UDIMM, the
information applies to that type only. All memory installed in the server blade must be the same type.
The server blade supports the following DIMM speeds:
• Single- and dual-rank PC3-10600 (DDR-1333) DIMMs operating at 1333 and 1066 MHz
• Quad-rank PC3-8500 (DDR-1067) DIMMs operating at 1066 MHz
Depending on the processor model, the number of DIMMs installed, and whether UDIMMs or RDIMMs
are installed, the memory clock speed may be reduced to 1066 or 800 MHz. For more information on
Memory subsystem architecture
the effect of DIMM slot population, see "General DIMM slot population guidelines (on page 30)."
The memory subsystem in this server blade is divided into channels. Each processor supports three
channels, and each channel supports two DIMM slots, as shown in the following table.
Channel Slot Slot number
1 D A 1
2 E B 3
2
4
Hardware options installation 27
Channel Slot Slot number
3 F C 5
6
This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architecture
also enables the Mirrored Memory and Lockstep memory modes. This server blade supports both
Registered PC3 DIMMs (RDIMMs) and Unbuffered DIMMs (UDIMMs).
DIMM slots in this server are identified by number and by letter. Letters identify the slots to populate for
specific AMP modes. Slot numbers are reported by ROM messages during boot and for error reporting.
Single-, dual-, and quad-rank DIMMs
To understand and configure memory protection modes properly, an understanding of single-, dual-, and
quad-rank DIMMs is helpful. Some DIMM configuration requirements are based on these classifications.
A single-rank DIMM has one set of memory chips that is accessed while writing to or reading from the
memory. A dual-rank DIMM is similar to having two single-rank DIMMs on the same module, with only
one rank accessible at a time. A quad-rank DIMM is, effectively, two dual-rank DIMMs on the same
module. Only one rank is accessible at a time. The server blade memory control subsystem selects the
proper rank within the DIMM when writing to or reading from the DIMM.
Dual- and quad-rank DIMMs provide the greatest capacity with the existing memory technology. For
example, if current DRAM technology supports 2-GB single-rank DIMMs, a dual-rank DIMM would be 4GB, and a quad-rank DIMM would be 8-GB.
DIMM identification
IMPORTANT: This server blade does not support mixing RDIMMs and UDIMMs. Attempting to
The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing the two types is not
supported. To determine DIMM characteristics, use the label attached to the DIMM and the following
illustration and table.
mix these two types causes the server to halt during BIOS initialization.
Hardware options installation 28
Item Description Definition
1 Size —
2 Rank 1R = Single-rank
2R = Dual-rank
4R = Quad-rank
3 Data width x4 = 4-bit
x8 = 8-bit
4 Memory speed 10600 = 1333-MHz
8500 = 1067-MHz
5 DIMM type R = RDIMM (registered)
E = UDIMM (unbuffered with ECC)
For the latest supported memory information, see the QuickSpecs on the HP website
(http://www.hp.com
).
Memory configurations
To optimize server blade availability, the server blade supports the following AMP modes:
• Advanced ECC—provides the greatest memory capacity for a given DIMM size, while providing up
to 8-bit error correction, depending on the specific DIMM type. This mode is the default option for
this server blade.
• Mirrored Memory—provides maximum protection against failed DIMMs. Uncorrectable errors in one
channel are corrected by the mirror channel.
• Lockstep—provides enhanced protection while making all installed memory available to the
operating system. The server blade can continue to function if a single- or mulit-bit memory failure
within a single DRAM device occurs.
Advanced Memory Protection options are configured in RBSU. If the requested AMP mode is not
supported by the installed DIMM configuration, the server blade boots in Advanced ECC mode. For more
information, see "HP ROM-Based Setup Utility (on page 55)."
For the latest memory configuration information, see the QuickSpecs on the HP website
(http://www.hp.com
).
RDIMM maximum memory configurations
The following table lists the maximum memory configuration possible with 8-GB RDIMMs.
The server blade supports a maximum of 12 GB with one processor and 24 GB with two processors using
2-GB single- or dual-rank UDIMMs.
Hardware options installation 29
Advanced ECC memory configuration
Advanced ECC memory is the default memory protection mode for this server blade. Standard ECC can
correct single-bit memory errors and detect multi-bit memory errors. When multi-bit errors are detected
using Standard ECC, the error is signaled to the server blade and causes the server blade to halt.
Advanced ECC protects the server blade against some multi-bit memory errors. Advanced ECC can
correct both single-bit memory errors and 4-bit memory errors if all failed bits are on the same DRAM
device on the DIMM.
Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain
memory errors that would otherwise be uncorrected and result in a server blade failure. The server blade
provides notification that correctable error events have exceeded a pre-defined threshold rate.
Mirrored memory configuration
Mirroring provides protection against uncorrected memory errors that would otherwise result in server
blade downtime. Mirroring is performed at the channel level. Channels 1 and 2 are used; channel 3 is
not populated.
Data is written to both memory channels. Data is read from one of the two memory channels. If an
uncorrectable error is detected in the active memory channel, data is retrieved from the mirror channel.
This channel becomes the new active channel, and the system disables the channel with the failed DIMM.
Lockstep memory configuration
Lockstep mode provides protection against multi-bit memory errors that occur on the same DRAM device.
Lockstep mode can correct any single DRAM device failure on x4 and x8 DIMM types. The DIMMs in
each channel must have identical HP part numbers.
Lockstep mode uses channel 1 and channel 2. Channel 3 is not populated. Because channel 3 cannot be
populated when using Lockstep mode, the maximum memory capacity is lower than Advanced ECC
mode. Memory performance with Advanced ECC is also slightly higher.
General DIMM slot population guidelines
Observe the following guidelines for all AMP modes:
• Populate DIMM slots for a processor only if the processor is installed.
• To maximize performance in multi-processor configurations, distribute the total memory capacity
between all processors as evenly as possible.
• Do not mix Unbuffered and Registered PC3 DIMMs.
• Each channel supports up to two Unbuffered DIMMs.
• If quad-rank DIMMs are installed for a processor, a maximum of two DIMMs can be installed on
each channel for that processor.
If a channel contains quad-rank DIMMs, the quad-rank DIMM must be installed first on that channel.
DIMM speeds are supported as indicated in the following table.
Populated slots
(per channel)
1 Single- or dual-rank 1333, 1066
Rank Speeds supported
(MHz)
Hardware options installation 30
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