HP (Hewlett-Packard) B8V06UT-ABA User Manual

User Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. AMD is a trademark of Advanced Micro Devices, Inc. SD Logo is a trademark of its proprietor. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: June 2013

First Edition: October 2012

Document Part Number: 697709-002

Product notice

This user guide describes features that are common to most models. Some features may not be available on your computer.

To obtain the latest information in this guide, contact support. For U.S. support, go

http://www.hp.com/go/contactHP. For

to worldwide support, go to

http://welcome.hp.com/country/us/en/ wwcontact_us.html.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or to request a full refund of the computer, please contact your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Welcome .......................................................................................................................................................... 1

Finding information ............................................................................................................................... 2

2 Getting to know your computer ..................................................................................................................... 4

Top ....................................................................................................................................................... 4

TouchPad ............................................................................................................................ 4

Lights ................................................................................................................................... 5

Buttons and fingerprint reader (select models only) ............................................................ 6

Keys ..................................................................................................................................... 7

Front ..................................................................................................................................................... 8

Right ..................................................................................................................................................... 9

Left ..................................................................................................................................................... 11

Rear .................................................................................................................................................... 12

Display ................................................................................................................................................ 13

Bottom ................................................................................................................................................ 16

3 Connecting to a network .............................................................................................................................. 18

Connecting to a wireless network ....................................................................................................... 18

Using the wireless controls ................................................................................................ 18

Using the wireless button .................................................................................. 18

Using operating system controls ....................................................................... 19

Using a WLAN ................................................................................................................... 19

Using an Internet service provider .................................................................... 19

Setting up a WLAN ............................................................................................ 20

Configuring a wireless router ............................................................................ 20

Protecting your WLAN ....................................................................................... 20

Connecting to a WLAN ...................................................................................... 21

Using HP Mobile Broadband (select models only) ............................................................ 21

Inserting and removing a SIM ........................................................................... 22

Using GPS (select models only) ........................................................................................ 23

Using Bluetooth wireless devices ...................................................................................... 23

Connecting to a wired network ........................................................................................................... 23

Connecting to a local area network (LAN) ......................................................................... 23

Using a modem .................................................................................................................. 24

Connecting a modem cable .............................................................................. 24

Connecting a country- or region-specific modem cable adapter ....................... 25

4 Navigating using the keyboard, touch gestures and pointing devices ................................................... 26

Using pointing devices ....................................................................................................................... 26

Setting pointing device preferences ................................................................................... 26

Using the pointing stick ...................................................................................................... 26

Using the TouchPad .......................................................................................................... 26

Turning the TouchPad off and on ...................................................................... 27

Using TouchPad gestures ................................................................................. 27

Tapping ............................................................................................. 28

Scrolling ............................................................................................ 28

Pinching/zooming ............................................................................. 29

Rotating (select models only) ........................................................... 29

2-finger click (select models only) .................................................... 30

Flicking (select models only) ............................................................ 30

Edge swipes (select models only) ..................................................................................... 30

Right-edge swipe .............................................................................................. 31

Top-edge swipe ................................................................................................. 31

Left-edge swipe ................................................................................................. 32

Using the keyboard ............................................................................................................................ 32

Using Microsoft Windows 8 shortcut keys ......................................................................... 32

Identifying the hot keys ...................................................................................................... 33

Using keypads ................................................................................................................... 34

Using the embedded numeric keypad ............................................................... 34

Turning the embedded numeric keypad on and off .......................... 35

Switching key functions on the embedded numeric keypad ............. 35

Using an optional external numeric keypad ...................................................... 35

5 Multimedia ..................................................................................................................................................... 36

Using the media activity controls ........................................................................................................ 36

Audio .................................................................................................................................................. 36

Connecting speakers ......................................................................................................... 36

Connecting headphones .................................................................................................... 36

Connecting a microphone .................................................................................................. 36

Adjusting the volume ......................................................................................................... 37

Checking audio functions on the computer ........................................................................ 37

Webcam (select models only) ............................................................................................................ 37

Video .................................................................................................................................................. 38

VGA ................................................................................................................................... 38

DisplayPort (select models only) ....................................................................................... 39

Intel Wireless Display (select models only) ....................................................................... 40

6 Power management ...................................................................................................................................... 41

Shutting down the computer ............................................................................................................... 41

Setting power options ......................................................................................................................... 42

Using power-saving states ................................................................................................. 42

Intel Rapid Start Technology (select models only) ............................................ 42

Initiating and exiting Sleep ................................................................................ 43

Enabling and exiting user-initiated Hibernation ................................................. 43

Setting password protection on wakeup ........................................................... 44

Using the power meter and power settings ....................................................... 44

Using battery power ........................................................................................................... 44

Finding additional battery information ............................................................... 45

Using Battery Check ......................................................................................... 45

Displaying the remaining battery charge ........................................................... 45

Maximizing battery discharge time .................................................................... 45

Managing low battery levels .............................................................................. 45

Identifying low battery levels ............................................................. 46

Resolving a low battery level ............................................................ 46

Inserting or removing the battery ...................................................................... 46

Conserving battery power ................................................................................. 47

Storing a user-replaceable battery (select models only) ................................... 47

Disposing of a user-replaceable battery (select models only) ........................... 47

Replacing a user-replaceable battery (select models only) .............................. 47

Using external AC power ................................................................................................... 48

Testing an AC adapter ...................................................................................... 49

7 External cards and devices .......................................................................................................................... 50

Using Media Card Reader cards (select models only) ....................................................................... 50

Inserting a digital card ........................................................................................................ 50

Removing a digital card ..................................................................................................... 50

Using ExpressCards (select models only) .......................................................................................... 51

Configuring an ExpressCard .............................................................................................. 51

Inserting an ExpressCard .................................................................................................. 52

Removing an ExpressCard ................................................................................................ 53

Using smart cards (select models only) ............................................................................................. 53

Inserting a smart card ........................................................................................................ 54

Removing a smart card ...................................................................................................... 54

Using a USB device ........................................................................................................................... 54

Connecting a USB device .................................................................................................. 55

Removing a USB device .................................................................................................... 55

Using 1394 devices (select models only) ........................................................................................... 55

Connecting a 1394 device ................................................................................................. 56

vii

Removing a 1394 device ................................................................................................... 56

Using an eSATA device (select models only) .................................................................................... 56

Connecting an eSATA device ............................................................................................ 57

Removing an eSATA device .............................................................................................. 57

Using optional external devices .......................................................................................................... 57

Using optional external drives ............................................................................................ 58

Using the docking connector (select models only) ............................................................ 58

8 Drives ............................................................................................................................................................. 59

Handling drives ................................................................................................................................... 59

Using hard drives ............................................................................................................................... 59

Intel Smart Response Technology (select models only) .................................................... 60

Removing or replacing the service door ............................................................................ 60

Removing the service door ............................................................................... 61

Replacing the service door ................................................................................ 62

Replacing or upgrading the hard drive ............................................................................... 62

Removing the hard drive ................................................................................... 63

Installing a hard drive ........................................................................................ 65

Replacing a drive in the upgrade bay ................................................................................ 66

Replacing a hard drive ...................................................................................... 66

Replacing an optical drive ................................................................................. 68

Improving hard drive performance ..................................................................................... 70

Using Disk Defragmenter .................................................................................. 70

Using Disk Cleanup ........................................................................................... 71

Using HP 3D DriveGuard (select models only) .................................................................. 71

Identifying HP 3D DriveGuard status ................................................................ 71

Managing power with a parked hard drive ........................................................ 72

Using HP 3D DriveGuard software ................................................................... 72

Using optical drives (select models only) ........................................................................................... 72

Identifying the installed optical drive .................................................................................. 73

Inserting an optical disc ..................................................................................................... 73

Tray-load ........................................................................................................... 73

Removing an optical disc ................................................................................................... 74

Tray-load ........................................................................................................... 74

When the disc tray opens normally .................................................. 74

When the disc tray fails to open normally ......................................... 75

Sharing optical drives ........................................................................................................ 76

Using RAID (select models only) ........................................................................................................ 76

9 Security .......................................................................................................................................................... 77

Protecting the computer ..................................................................................................................... 77

viii

Using passwords ................................................................................................................................ 78

Setting passwords in Windows .......................................................................................... 78

Setting passwords in Computer Setup .............................................................................. 79

Managing a BIOS administrator password ........................................................................ 79

Entering a BIOS administrator password .......................................................... 81

Managing a Computer Setup DriveLock password ........................................................... 81

Setting a DriveLock password ........................................................................... 81

Entering a DriveLock password ........................................................................ 82

Changing a DriveLock password ...................................................................... 82

Removing DriveLock protection ........................................................................ 83

Using Computer Setup Automatic DriveLock .................................................................... 83

Entering an Automatic DriveLock password ..................................................... 83

Removing Automatic DriveLock protection ....................................................... 84

Using antivirus software ..................................................................................................................... 84

Using firewall software ....................................................................................................................... 84

Installing critical security updates ....................................................................................................... 85

Using HP ProtectTools Security Manager (select models only) ......................................................... 85

Installing an optional security cable .................................................................................................... 85

Using the fingerprint reader (select models only) ............................................................................... 86

Locating the fingerprint reader ........................................................................................... 86

10 Maintenance ................................................................................................................................................ 87

Adding or replacing memory modules ................................................................................................ 87

Cleaning your computer ..................................................................................................................... 89

Cleaning products .............................................................................................................. 89

Cleaning procedures .......................................................................................................... 90

Cleaning the display .......................................................................................... 90

Cleaning the sides and cover ............................................................................ 90

Cleaning the TouchPad and keyboard .............................................................. 90

Updating programs and drivers .......................................................................................................... 90

Using SoftPaq Download Manager .................................................................................................... 91

11 Backup and recovery .................................................................................................................................. 92

Backing up your information ............................................................................................................... 92

Performing a system recovery ............................................................................................................ 93

Using the Windows recovery tools ..................................................................................... 93

Using f11 recovery tools .................................................................................................... 94

Using Windows 8 operating system media (purchased separately) .................................. 95

Using Windows Refresh for quick and easy recovery ....................................................... 95

Remove everything and reinstall Windows ........................................................................ 96

Using HP Software Setup .................................................................................................. 96

12 Computer Setup (BIOS) and Advanced System Diagnostics ................................................................. 97

Using Computer Setup ....................................................................................................................... 97

Starting Computer Setup ................................................................................................... 97

Navigating and selecting in Computer Setup ..................................................................... 97

Restoring factory settings in Computer Setup ................................................................... 98

Updating the BIOS ............................................................................................................. 99

Determining the BIOS version ........................................................................... 99

Downloading a BIOS update ............................................................................. 99

Using Advanced System Diagnostics ............................................................................................... 101

13 Support ...................................................................................................................................................... 102

Contacting support ........................................................................................................................... 102

Labels ............................................................................................................................................... 103

14 Specifications ............................................................................................................................................ 104

Input power ....................................................................................................................................... 104

Operating environment ..................................................................................................................... 104

Appendix A Traveling with the computer .................................................................................................... 105

Appendix B Troubleshooting ........................................................................................................................ 106

Troubleshooting resources ............................................................................................................... 106

Resolving issues .............................................................................................................................. 106

The computer is unable to start up .................................................................................. 106

The computer screen is blank .......................................................................................... 107

Software is functioning abnormally .................................................................................. 107

The computer is on but not responding ........................................................................... 107

The computer is unusually warm ..................................................................................... 107

An external device is not working .................................................................................... 108

The wireless network connection is not working .............................................................. 108

The optical disc tray does not open for removal of a CD or DVD .................................... 108

The computer does not detect the optical drive ............................................................... 110

A disc does not play ......................................................................................................... 110

A movie is not visible on an external display ................................................................... 110

The process of burning a disc does not begin, or it stops before completion .................. 111

Appendix C Electrostatic discharge ............................................................................................................ 112

Index ................................................................................................................................................................. 113

1Welcome

After you set up and register the computer, it is important to take the following steps:

Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows®

●

features.

TIP: To quickly return to the computer Start screen from an open app or the Windows desktop,

press the Windows logo key

return you to the previous screen.

Connect to the Internet—Set up your wired or wireless network so that you can connect to the

●

Internet. For more information, see

Update your antivirus software—Protect your computer from damage caused by viruses. The

●

software is preinstalled on the computer. For more information, see

on page 84.

on your keyboard. Pressing the Windows logo key again will

Connecting to a network on page 18.

Using antivirus software

Get to know your computer—Learn about your computer features. See

●

computer on page 4 and Navigating using the keyboard, touch gestures and pointing devices on page 26 for additional information.

Find installed software—Access a list of the software preinstalled on the computer:

●

From the Start screen, type a, click Apps, and then select from the displayed options. For details about using the software included with the computer, see the software manufacturer's instructions, which may be provided with the software or on the manufacturer's website.

● Back up your hard drive—Create recovery discs or a recovery flash drive. See

recovery on page 92.

Getting to know your

Backup and

Finding information

The computer comes with several resources to help you perform various tasks.

Resources For information about

Setup Instructions poster

Windows 8 Basics guide Overview of using and navigating with Windows® 8.

Help and Support

To access Help and Support, type h, and then select Help and Support.

To obtain the latest information in this guide, contact support. For U.S. support, go to

contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.

Regulatory, Safety, and Environmental Notices

To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select User guides.

Safety & Comfort Guide

To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select User guides.

– or –

Go to

http://www.hp.com/ergo.

http://www.hp.com/go/

How to set up the computer

●

Help to identify computer components

●

Operating system information

●

Software, driver, and BIOS updates

●

Troubleshooting tools

●

How to access support

●

● Regulatory and safety information

Battery disposal information

●

● Proper workstation setup, posture, health, and work habits

Electrical and mechanical safety information

●

Worldwide Telephone Numbers booklet

This booklet is provided with your computer.

HP website

To obtain the latest information in this guide, contact support. For U.S. support, go to

contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.

http://www.hp.com/go/

HP support telephone numbers

● Support information

Ordering parts and finding additional help

●

Accessories available for the device

●

2 Chapter 1 Welcome

Resources For information about

Limited Warranty*

To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select Warranty and services.

– or –

Go to

http://www.hp.com/go/orderdocuments.

*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy from

North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA

●

Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

●

Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

●

When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.

IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to

contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

http://www.hp.com/go/orderdocuments or write to:

Warranty information

http://www.hp.com/go/

Finding information 3

2 Getting to know your computer

Top

TouchPad

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) Pointing stick (select models only) Moves the pointer and selects or activates items on the

(2) Left pointing stick button (select models

only)

(3) TouchPad on/off button Turns the TouchPad on and off.

(4) TouchPad zone Moves the pointer and selects or activates items on the

(5) Left TouchPad button Functions like the left button on an external mouse.

(6) Right pointing stick button (select models

only)

(7) Right TouchPad button Functions like the right button on an external mouse.

4 Chapter 2 Getting to know your computer

screen.

Functions like the left button on an external mouse.

screen.

Functions like the right button on an external mouse.

Lights

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) TouchPad light

(2) Caps lock light ● On: Caps lock is on.

(3)

(4)

(5)

(6)

(7) Num lock light On: Num lock is on.

Power light

Wireless light

Web browser light

Mute light ● Amber: Computer sound is off.

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

● Off: The computer is off.

White: An integrated wireless device, such as a

●

wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

● Amber: All wireless devices are off.

On: The computer is on.

●

Off: The computer is off.

●

Off: Computer sound is on.

●

Top 5

Buttons and fingerprint reader (select models only)

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) TouchPad on/off button Turns the TouchPad on and off.

(2)

(3)

(4)

(5)

(6) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a

Power button

Wireless button Turns the wireless feature on or off but does not establish a

Web browser button Opens the default Web browser.

Volume mute button Mutes and restores speaker sound.

When the computer is off, press the button to turn on

●

the computer.

When the computer is in the Sleep state, press the

●

button briefly to exit Sleep.

When the computer is in Hibernation, press the button

●

briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, see your power options. From the Start screen, type power, select Settings, and then select Power Options.

wireless connection.

password logon.

6 Chapter 2 Getting to know your computer

Keys

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) esc key Displays system information when pressed in combination

(2) Function keys Execute frequently used system functions when pressed in

(3) fn key Executes frequently used system functions when pressed

(4)

(5)

(6) Embedded numeric keypad Each key on the keypad performs the function indicated by

(7) num lk key Turns the embedded numeric keypad on and off when

Windows logo key Returns you to the Start screen from an open app or the

Windows applications key Displays options for a selected object.

with the fn key.

combination with the fn key.

in combination with a function key, the num lk key, or the

esc key.

Windows desktop.

NOTE: Pressing the Windows logo key again will return

you to the previous screen.

the icon in the upper-right corner of the key.

pressed in combination with the fn key.

Top 7

Front

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) Display release latch Opens the computer.

(2)

(3)

(4)

(5)

Wireless light

Power light

AC adapter/battery light

Hard drive light ● Blinking white: The hard drive is being accessed.

White: An integrated wireless device, such as a

●

wireless local area network (WLAN) device and/ or a Bluetooth® device, is on.

● Amber: All wireless devices are off.

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

● Off: The computer is off.

White: The computer is connected to external

●

power and the battery is charged from 90 to 99 percent.

● Amber: The computer is connected to external

power and the battery is charged from 0 to 90 percent.

Blinking amber: A battery that is the only

●

available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: The battery is fully charged.

●

Amber: HP 3D DriveGuard has temporarily

●

parked the hard drive.

(6) Speakers (2) Produce SRS Premium Sound or SRS Premium

8 Chapter 2 Getting to know your computer

Sound PRO (select models only). One of the speakers is on the bottom of the computer, and it cannot be seen from the front of the computer.

NOTE: To use the SRS Premium Sound software,

from the Start screen, type SRS, and then select SRS Premium Sound.

Right

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1)

(2)

(3) Smart card reader Supports optional smart cards.

(4)

(5)

(6)

Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,

earbuds, a headset, or a television audio cable.

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, select the HP Support

Assistant app, select My computer, and then select User guides.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

eSATA/USB 2.0 combo port Connects an optional high-performance eSATA

component, such as an eSATA external hard drive, or connects an optional USB device.

USB 2.0 charging port Connects an optional USB device. The USB charging port

can also charge select models of cell phones and MP3 players, even when the computer is off.

DisplayPort Connects an optional digital display device, such as a high-

performance monitor or projector.

(7) Vents (2) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(8)

Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

Right 9

Component Description

(1)

(2)

(3)

(4)

(5)

(6) Vents (2) Enable airflow to cool internal components.

Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,

earbuds, a headset, or a television audio cable.

WARNING! To reduce the risk of personal injury, adjust

Assistant app, select My computer, and then select User guides.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

eSATA/USB 2.0 combo port Connects an optional high-performance eSATA

component, such as an eSATA external hard drive, or connects an optional USB device.

USB 2.0 port Connects an optional USB device.

DisplayPort Connects an optional digital display device, such as a high-

performance monitor or projector.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(7)

Security cable slot Attaches an optional security cable to the computer.

10 Chapter 2 Getting to know your computer

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

Left

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1)

(2)

(3)

(4)

(5) Media Card Reader Reads data from and writes data to digital memory cards

(6) Upgrade bay (optical drive shown) The upgrade bay can hold either a hard drive or an optical

(7) Optical drive eject button Releases the optical drive disc tray.

Power connector Connects an AC adapter.

1394 port Connects an optional IEEE 1394 or 1394a device, such as

USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced

HP ExpressCard slot or smart card reader (depending on configuration)

a camcorder.

USB power performance.

Supports optional ExpressCards or smart cards.

such as Secure Digital (SD).

drive that reads and writes (select models only) to an optical disc. It can also hold a weight saver option.

Left 11

Rear

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1)

(2)

(3)

RJ-11 (modem) jack Connects a modem cable.

External monitor port Connects an external VGA monitor or projector.

RJ-45 (network) jack Connects a network cable.

12 Chapter 2 Getting to know your computer

Display

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) Internal display switch Turns off the display or initiates Sleep if the display is closed

(2) WLAN antennas (3)* Send and receive wireless signals to communicate with wireless

(3) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless

(4) Internal microphones (2) Record sound.

(5) Webcam light (select models only) On: The webcam is in use.

(6) Webcam (select models only) Records video and captures still photographs.

(7) Keyboard light button Turns the keyboard light on or off.

while the power is on.

NOTE: The display switch is not visible from the outside of the

computer.

local area networks (WLAN).

wide area networks (WWAN).

For information on using the webcam, access Help and Support. From the Start screen, type h, and then select Help and Support.

Display 13

Component Description

(8) Keyboard light Illuminates the keyboard, especially in low-light conditions.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety,

and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select User guides.

Component Description

(1) Internal display switch Turns off the display or initiates Sleep if the display is closed

(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless

(3) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless

(4) Internal microphones (2) (select models only) Record sound.

(5) Webcam light (select models only) On: The webcam is in use.

14 Chapter 2 Getting to know your computer

while the power is on.

NOTE: The display switch is not visible from the outside of the

computer.

local area networks (WLAN).

wide area networks (WWAN).

NOTE: Only models equipped with a webcam have 2 internal

microphones. Models without a webcam have only 1 internal microphone.

Component Description

(6) Webcam (select models only) Records video and captures still photographs.

For information on using the webcam, access Help and Support. From the Start screen, type h, and then select Help and Support.

and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select User guides.

Display 15

Bottom

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) Vents (4) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(2)

(3) Docking connector Connects an optional docking device.

(4)

(5)

(6) Battery bay Holds the battery.

(7) Accessory battery connector Connects an optional accessory battery.

Battery release latch Releases the battery.

Service door release latch Releases the service door on the computer.

SIM slot Supports a wireless subscriber identity module (SIM).

The SIM slot is located inside the battery bay.

16 Chapter 2 Getting to know your computer

Component Description

(8)

(9)

Bluetooth compartment Supports a Bluetooth device.

Service door Provides access to the hard drive bay, the wireless

LAN (WLAN) module slot, the WWAN module slot, and the memory module slots.

CAUTION: To prevent an unresponsive system,

replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support. From the Start screen, type h, and then select Help and Support.

Bottom 17

3 Connecting to a network

Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world.

Connecting to a wireless network

Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:

Wireless local area network (WLAN) device—Connects the computer to wireless local area

●

networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point.

HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN)

●

device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.

Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-

●

enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together—typically within 10 meters (approximately 33 feet) of each other.

For more information about wireless technology, see the information and website links provided in Help and Support. From the Start screen, type h, and then select Help and Support.

Using the wireless controls

You can control the wireless devices in your computer using these features:

Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless

●

button)

Operating system controls

●

Using the wireless button

The computer has a wireless button, one or more wireless devices, and one or two wireless lights, depending on the model. All of the wireless devices on your computer are enabled at the factory, so the wireless light is on (white) when you turn on the computer.

The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light is off, all wireless devices are off.

NOTE: On some models, the wireless light is amber when all wireless devices are off.

Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously.

18 Chapter 3 Connecting to a network

Using operating system controls

The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.

To use operating system controls:

1. From the Start screen, type n, and then select Settings.

2. Type network and sharing in the search box, and then select Network and Sharing

Center.

For more information, from the Start screen, type h, and then select Help and Support.

Using a WLAN

With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point.

NOTE: The terms wireless router and wireless access point are often used interchangeably.

A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points

●

that can accommodate a large number of computers and accessories and can separate critical network functions.

A home or small office WLAN typically uses a wireless router, which allows several wireless and

●

wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software.

To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network).

Using an Internet service provider

When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service.

NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this

information and store it in a safe place.

Connecting to a wireless network 19

Setting up a WLAN

To set up a WLAN and connect to the Internet, you need the following equipment:

● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from

an Internet service provider

A wireless router (2) (purchased separately)

●

A wireless computer (3)

●

NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type

of modem you have.

The illustration below shows an example of a wireless network installation that is connected to the Internet.

As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.

For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP.

Configuring a wireless router

For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP.

NOTE: It is recommended that you initially connect your new wireless computer to the router by

using the network cable provided with the router. When the computer successfully connects to the Internet, disconnect the cable, and access the Internet through your wireless network.

Protecting your WLAN

When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are concerned about the security of your computer when connected to a hotspot, limit your network activities to email that is not confidential and basic Internet surfing.

Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected signals. Take the following precautions to protect your WLAN:

● Use a firewall.

A firewall checks both data and requests for data that are sent to your network, and discards any suspicious items. Firewalls are available in both software and hardware. Some networks use a combination of both types.

Use wireless encryption.

●

Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, from the Start screen, type h, and then select Help and Support.

20 Chapter 3 Connecting to a network

Connecting to a WLAN

To connect to the WLAN, follow these steps:

1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless

light is off, press the wireless button.

NOTE: On some models, the wireless light is amber when all wireless devices are off.

2. From the Windows desktop, tap and click the network status icon in the notification area, at the

far right of the taskbar.

3. Select your WLAN from the list.

4. Click Connect.

If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the code, and then click OK to complete the connection.

NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.

NOTE: If you do not see the WLAN you want to connect to, from the Windows desktop, right-

click the network status icon, and then select Open Network and Sharing Center. Click Set up a new connection or network. A list of options is displayed, allowing you to manually search

for and connect to a network or to create a new network connection.

After the connection is made, place the mouse pointer over the network status icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection.

NOTE: The functional range (how far your wireless signals travel) depends on WLAN

implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.

Using HP Mobile Broadband (select models only)

HP Mobile Broadband enables your computer to use WWANs to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a cellular phone network operator. Coverage for HP Mobile Broadband is similar to cellular phone voice coverage.

When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send email, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots.

HP supports the following technologies:

HSPA (High Speed Packet Access), which provides access to networks based on the Global

●

System for Mobile Communications (GSM) telecommunications standard.

EV-DO (Evolution Data Optimized), which provides access to networks based on the code

●

division multiple access (CDMA) telecommunications standard.

You may need the HP Mobile Broadband Module serial number to activate mobile broadband service. The serial number is printed on a label inside the battery bay of your computer.

Some mobile network operators require the use of a SIM. A SIM contains basic information about you, such as a personal identification number (PIN), as well as network information. Some computers include a SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer.

Connecting to a wireless network 21

For information about inserting and removing the SIM, see Inserting and removing a SIM

on page 22.

For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with your computer. For additional information, see the HP website at countries only).

Inserting and removing a SIM

CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.

To insert a SIM, follow these steps:

1. Shut down the computer.

2. Close the display.

3. Disconnect all external devices connected to the computer.

4. Unplug the power cord from the AC outlet.

5. Turn the computer upside down on a flat surface, with the battery bay toward you.

http://www.hp.com/go/mobilebroadband (select regions/

6. Remove the battery (see

7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.

NOTE: See the image on the battery bay to determine which way the SIM card should be

inserted into your computer.

Inserting or removing the battery on page 46).

8. Replace the battery.

NOTE: HP Mobile Broadband will be disabled if the battery is not replaced.

9. Reconnect external power.

10. Reconnect external devices.

11. Turn on the computer.

22 Chapter 3 Connecting to a network

To remove a SIM, press in on the SIM, and then remove it from the slot.

Using GPS (select models only)

Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems.

For more information, see the HP GPS and Location software Help.

Using Bluetooth wireless devices

A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:

Computers (desktop, notebook, PDA)

●

Phones (cellular, cordless, smart phone)

●

Imaging devices (printer, camera)

●

Audio devices (headset, speakers)

●

Mouse

●

Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices. For information about configuring and using Bluetooth devices, see the Bluetooth software Help.

Connecting to a wired network

There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LAN connection uses a network cable and is much faster than a modem connection, which uses a telephone cable. Both cables are sold separately.

WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a

modem cable or telephone cable into an RJ-45 (network) jack.

Connecting to a local area network (LAN)

Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office.

Connecting to a LAN requires an 8-pin, RJ-45 (network) cable.

To connect the network cable, follow these steps:

1. Plug the network cable into the network jack (1) on the computer.

Connecting to a wired network 23

2. Plug the other end of the network cable into a network wall jack (2) or router.

NOTE: If the network cable contains noise suppression circuitry (3), which prevents

interference from TV and radio reception, orient the circuitry end of the cable toward the computer.

Using a modem

A modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable. In some countries or regions, a specific modem cable adapter is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem.

Connecting a modem cable

To connect the modem cable, follow these steps:

1. Plug the modem cable into the modem jack (1) on the computer.

2. Plug the modem cable into the RJ-11 telephone wall jack (2).

NOTE: If the modem cable contains noise suppression circuitry (3), which prevents

interference from TV and radio reception, orient the circuitry end of the cable toward the computer.

24 Chapter 3 Connecting to a network

Connecting a country- or region-specific modem cable adapter

Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter.

To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps:

1. Plug the modem cable into the modem jack (1) on the computer.

2. Plug the modem cable into the modem cable adapter (2).

3. Plug the modem cable adapter (3) into the telephone wall jack.

Connecting to a wired network 25

4 Navigating using the keyboard, touch

gestures and pointing devices

Your computer allows navigation using touch gestures (select models only) in addition to the keyboard and mouse. Touch gestures can be used on your computer TouchPad or on a touch screen (select models only).

Review the Windows 8 Basics guide included with your computer. The guide provides information on common tasks using the TouchPad, touch screen, or the keyboard.

Select computer models have special action keys or hot key functions on the keyboard to perform routine tasks.

Using pointing devices

NOTE: In addition to the pointing devices included with your computer, you can use an external

USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.

Setting pointing device preferences

Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options.

To access Mouse Properties:

From the Start screen, type m. In the search box, type mouse, click Settings, and then select

●

Mouse.

Using the pointing stick

Press the pointing stick in the direction you want to move the pointer on the screen. Use the left and right pointing stick buttons as you would the left and right buttons on an external mouse.

Using the TouchPad

To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Use the left and right TouchPad buttons like the buttons on an external mouse.

26 Chapter 4 Navigating using the keyboard, touch gestures and pointing devices

Turning the TouchPad off and on

To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.

Using TouchPad gestures

Your TouchPad or touch screen (select models only) allows you to navigate the pointing device on the screen by using your fingers to control the pointer action.

TIP: For touch screen computers, you may perform the gestures on the display, on the TouchPad or

a combination of the two.

The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time.

NOTE: TouchPad gestures are not supported in all programs.

1. From the Start screen, type mouse, click Settings, and then select Mouse from the list of apps.

2. Click the Device Settings tab, select the device in the window that is displayed, and then click

Settings.

3. Click a gesture to activate the demonstration.

To turn the gestures off or on:

1. From the Start screen, type mouse, click Settings, and then select Mouse from the list of apps.

2. Click the Device Settings tab, select the device in the window that is displayed, and then click

Settings.

3. Select the check box next to the gesture that you want to turn off or on.

4. Click Apply, and then click OK.

Using pointing devices 27

Tapping

To make an on-screen selection, use the tap function on the TouchPad.

Point to an item on the screen, and then tap one finger on the TouchPad zone to make a

●

selection. Double-tap an item to open it.

Scrolling

Scrolling is useful for moving up, down, or sideways on a page or image.

Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or

●

right.

28 Chapter 4 Navigating using the keyboard, touch gestures and pointing devices

Pinching/zooming

Pinching and zooming allow you to zoom out or in on images or text.

Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers

●

apart.

Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers

●

together.

Rotating (select models only)

Rotating allows you to turn items such as photos.

● Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using your

right hand, slide your forefinger in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock.

NOTE: Rotating is intended for specific apps where you can manipulate an object or image. It may

not be functional for all apps.

Using pointing devices 29

2-finger click (select models only)

2-finger click allows you to make menu selections for an object on the screen.

Place two fingers on the TouchPad zone and press to open the options menu for the selected

●

object.

Flicking (select models only)

Flicking allows you to navigate through screens or quickly scroll through documents.

Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up,

●

down, left or right.

Edge swipes (select models only)

Edge swipes allow you to access toolbars on your computer for tasks such as changing settings and finding or using apps.

30 Chapter 4 Navigating using the keyboard, touch gestures and pointing devices

Right-edge swipe

The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings.

Swipe your finger gently from the right edge to display the charms.

●

Top-edge swipe

The top-edge swipe allows you to open apps available from the Start screen.

IMPORTANT: When an app is active, the top-edge gesture varies depending on the app.

Swipe your finger gently from the top edge to display available apps.

●

Using pointing devices 31

Left-edge swipe

The left-edge swipe accesses your recently opened apps so that you can switch between them quickly.

Swipe your finger gently from the left edge of the TouchPad to switch between recently opened

●

apps.

Using the keyboard

The keyboard and mouse allow you to type items, scroll and to perform the same functions as using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions.

TIP: The Windows logo key on the keyboard allows you to quickly return to the Start screen

from an open app or the Windows desktop. Pressing the Windows logo key again will return you to the previous screen.

NOTE: Depending on the country or region, your keyboard may have different keys and keyboard

functions than those discussed in this section.

Using Microsoft Windows 8 shortcut keys

Microsoft Windows 8 provides shortcuts to perform actions quickly. Several shortcuts will help you

with Windows 8 functions. Press the Windows logo key

the action.

For additional information on Windows 8 shortcut keys go to Help and Support. From the Start screen, type h, and then select Help and Support.

in combination with the key to perform

32 Chapter 4 Navigating using the keyboard, touch gestures and pointing devices

Shortcut key

Key Description

Returns you to the Start screen from an open app or the Windows

+ c Opens the charms.

+ d Opens the Windows desktop.

+ tab Switches between open apps.

alt + f4 Closes an active app.

Identifying the hot keys

A hot key is a combination of the fn key (1) and either the esc key (2) or one of the function keys (3).

NOTE: Your computer may look slightly different from the illustration in this section.

desktop. Pressing the key again returns you to the previous screen.

NOTE: Continue to press this key combination until the app you

want opens.

To use a hot key:

Briefly press the fn key, and then briefly press the second key of the hot key combination.

▲

Hot key combination Description

fn+esc Displays system information.

fn+f3 Initiates Sleep, which saves your information in system memory. The display and other system

components turn off and power is conserved.

To exit Sleep, briefly press the power button.

CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.

Using the keyboard 33

Hot key combination Description

Using keypads

The computer includes an embedded numeric keypad. The computer also supports an optional external numeric keypad, or an optional external keyboard that includes a numeric keypad.

fn+f4 Switches the screen image among display devices connected to the system. For example, if a

monitor is connected to the computer, fn+f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor.

Most external monitors receive video information on the computer using the external VGA video standard. The fn+f4 hot key can also alternate images among other devices that are receiving video information on the computer.

fn+ f6 Decreases speaker volume.

fn+f7 Increases speaker volume.

fn+f8 Displays charge information for all installed batteries. The display indicates which batteries are

charging and reports the amount of charge remaining in each battery.

fn+f9 Decreases the screen brightness level.

fn+f10 Increases the screen brightness level.

Using the embedded numeric keypad

Component Description

(1) fn key Turns the embedded numeric keypad on and off when pressed

in combination with the num lk key.

NOTE: The embedded numeric keypad will not function while

an external keyboard or numeric keypad is connected to the computer.

34 Chapter 4 Navigating using the keyboard, touch gestures and pointing devices

Component Description

(2) Embedded numeric keypad When the keypad is turned on, it can be used like an external

(3) num lk key Turns the embedded numeric keypad on and off when pressed

numeric keypad.

Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.

in combination with the fn key.

NOTE: The keypad function that is active when the computer is

turned off is reinstated when the computer is turned back on.

Turning the embedded numeric keypad on and off

Press fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off the keypad.

NOTE: The embedded numeric keypad is turned off while an external keyboard or numeric keypad

is connected to the computer.

Switching key functions on the embedded numeric keypad

You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions:

To use the navigational function of a keypad key while the keypad is off, press and hold the fn

●

key while pressing the keypad key.

To use the standard function of a keypad key while the keypad is on:

●

Press and hold the fn key to type in lowercase.

◦

Press and hold fn+shift to type in uppercase.

◦

Using an optional external numeric keypad

Keys on most external numeric keypads function differently according to whether num lock is on or off. (Num lock is turned off at the factory.) For example:

When num lock is on, most keypad keys type numbers.

●

● When num lock is off, most keypad keys function like the arrow, page up, or page down keys.

When num lock on an external keypad is turned on, the num lock light on the computer is turned on. When num lock on an external keypad is turned off, the num lock light on the computer is turned off.

To turn num lock on or off on an external keypad as you work:

Press the num lk key on the external keypad, not on the computer.

▲

Using the keyboard 35

5 Multimedia

Your computer may include the following:

Integrated speaker(s)

●

Integrated microphone(s)

●

● Integrated webcam

● Preinstalled multimedia software

Multimedia buttons or keys

●

Using the media activity controls

Depending on your computer model, you may have the following media activity controls that allow you to play, pause, fast forward, or rewind a media file:

● Media buttons

Media hot keys (specific keys pressed in combination with the fn key)

●

Media keys

●

Audio

On your HP computer, you can play music CDs, download and listen to music, stream audio content from the web (including radio), record audio, or mix audio and video to create multimedia. To enhance your listening enjoyment, attach external audio devices such as speakers or headphones.

Connecting speakers

You can attach wired speakers to your computer by connecting them to a USB port (or the audio-out jack) on your computer or on a docking station.

To connect wireless speakers to your computer, follow the device manufacturer's instructions. Before connecting speakers, lower the volume setting.

Connecting headphones

You can connect wired headphones to the headphone jack on your computer.

To connect wireless headphones to your computer, follow the device manufacturer's instructions.

WARNING! To reduce the risk of personal injury, lower the volume setting before putting on

headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.

Connecting a microphone

To record audio, connect a microphone to the microphone jack on the computer. For best results when recording, speak directly into the microphone and record sound in a setting free of background noise.

36 Chapter 5 Multimedia

Adjusting the volume

Depending on your computer model, you can adjust the volume using the following:

Volume buttons

●

Volume hot keys (specific keys pressed in combination with the fn key)

●

● Volume keys

WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,

earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, select the HP Support Assistant

app, select My computer, and then select User guides.

NOTE: Volume can also be controlled through the operating system and some programs.

NOTE: See Getting to know your computer on page 4 for information on what type of volume

controls your computer has.

Checking audio functions on the computer

NOTE: For best results when recording, speak directly into the microphone and record sound in a

setting free of background noise.

To check the audio functions on your computer, follow these steps:

1. From the Start screen, type c, and then select Control Panel from the list of apps.

2. Select Hardware and Sound > Sound.

You should hear sound through the speakers or through connected headphones.

When the Sound window opens, select the Sounds tab. Under Program Events, select any sound event, such as a beep or alarm and then click Test.

To check the recording functions on your computer, follow these steps:

1. From the Start screen, type s, and then select Sound Recorder.

2. Click Start Recording and speak into the microphone. Save the file to your Windows desktop.

3. Open a multimedia program and play back the recording.

To confirm or change the audio settings on your computer:

1. From the Start screen, type c, and then select Control Panel from the list of apps.

2. Select Hardware and Sound > Sound.

Webcam (select models only)

Some computers include an integrated webcam. With the preinstalled software, you can use the webcam to take a photo or record a video. You can preview and save the photo or video recording.

The webcam software enables you to experiment with the following features:

Capturing and sharing video

●

Streaming video with instant message software

●

Taking still photos

●

Webcam (select models only) 37

Video

Administrators can set the security level for Face Recognition in the Security Manager Setup Wizard or HP ProtectTools Administrative Console. For more information, see the Face Recognition software Help. To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select User guides. For details about using the webcam, refer to the help for the app.

Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a network.

To enhance your viewing enjoyment, use one of the video ports on the computer to connect an external monitor, projector, or TV. Most computers have a video graphics array (VGA) port, which connects analog video devices.

Your computer has one or more of the following external video ports:

VGA

●

HDMI

●

DisplayPort

●

IMPORTANT: Be sure that the external device is connected to the correct port on the computer,

using the correct cable. Check the device manufacturer's instructions if you have questions.

VGA

NOTE: See Getting to know your computer on page 4 for information about your computer's video

ports.

The external monitor port, or VGA port, is an analog display interface that connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer.

38 Chapter 5 Multimedia

To connect a VGA display device to the external monitor port:

1. Connect the VGA cable from the monitor or projector to the VGA port on the computer as

shown.

2. Press fn+f4 to alternate the screen image between 4 display states:

PC Screen only: View the screen image on the computer only.

●

Duplicate: View the screen image simultaneously on both the computer and external

●

device.

Extend: View the screen image extended across both the computer and external device.

●

Second screen only: View the screen image on the external device only.

●

Each time you press fn+f4, the display state changes.

NOTE: Adjust the screen resolution of the external device, especially if you choose the “Extend”

option. From the Start screen, type c, and then select Control Panel from the list of apps. Select Appearance and Personalization. Under Display, select Adjust screen resolution for best results.

DisplayPort (select models only)

The DisplayPort connects the computer to an optional video or audio device, such as a high-definition television, or to any compatible digital or audio component. The DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity.

NOTE: To transmit video and/or audio signals through the DisplayPort, you need a DisplayPort

cable (purchased separately).

NOTE: One DisplayPort device can be connected to the DisplayPort port on the computer. The

information displayed on the computer screen can be simultaneously displayed on the DisplayPort device.

Video 39

To connect a video or audio device to the DisplayPort:

1. Connect one end of the DisplayPort cable to the DisplayPort port on the computer.

2. Connect the other end of the cable to the video device.

3. Press fn+f4 to alternate the computer screen image between 4 display states:

PC screen only: View the screen image on the computer only.

●

Duplicate: View the screen image simultaneously on both the computer and external

●

device.

Extend: View the screen image extended across both the computer and external device.

●

● Second screen only: View the screen image on the external device only.

Each time you press fn+f4, the display state changes.

NOTE: Adjust the screen resolution of the external device, especially if you choose the “Extend”

option. From the Start screen, type c, and then select Control Panel from the list of applications. Select Appearance and Personalization. Under Display, select Adjust screen resolution for best results.

NOTE: To remove the device cable, press down on the connector release button to disconnect it on

the computer.

Intel Wireless Display (select models only)

Intel® Wireless Display allows you to share your computer content wirelessly on your TV. To experience wireless display, a wireless TV adapter (purchased separately) is required. DVDs that have output protection may not play on Intel Wireless Display. (However, DVDs that do not have output protection will play.) Blu-ray discs, which have output protection, will not play on Intel Wireless Display. For details about using the wireless TV adapter, see the manufacturer's instructions.

NOTE: Be sure that wireless is enabled on your computer before using the wireless display.

40 Chapter 5 Multimedia

6 Power management

NOTE: A computer may have a power button or a power switch. The term power button is used

throughout this guide to see both types of power controls.

Shutting down the computer

CAUTION: Unsaved information is lost when the computer shuts down.

The shutdown command closes all open programs, including the operating system, and then turns off the display and computer.

Shut down the computer under any of the following conditions:

When you need to replace the battery or access components inside the computer

●

When you are connecting an external hardware device that does not connect to a Universal

●

Serial Bus (USB) port

When the computer will be unused and disconnected from external power for an extended

●

period

Although you can turn off the computer with the power button, the recommended procedure is to use the Windows Shut down command:

NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or

Hibernation before shutdown is possible by briefly pressing the power button.

1. Save your work and close all open programs.

2. From the Start screen, point to the upper-right or lower-right corner of the screen.

3. Click Settings, click the Power icon, and then click Shut down.

If the computer is unresponsive and you are unable to use the preceding shutdown procedure, try the following emergency procedures in the sequence provided:

Press ctrl+alt+delete. Click the Power icon, and then click Shut Down.

●

Press and hold the power button for at least 5 seconds.

●

Disconnect the computer from external power.

●

On models with a user-replaceable battery, remove the battery.

●

Shutting down the computer 41

Setting power options

Using power-saving states

Sleep is enabled at the factory.

When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory.

CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video

playback functionality, or loss of information, do not initiate Sleep while reading from or writing to a disc or an external media card.

NOTE: You cannot initiate any type of networking connection or perform any computer functions

while the computer is in the Sleep state.

Intel Rapid Start Technology (select models only)

For select models, the Intel Rapid Start Technology (RST) feature is enabled by default. Rapid Start Technology allows your computer to resume quickly from inactivity.

Rapid Start Technology manages your power-saving options as follows:

Sleep—Rapid Start Technology allows you to select the Sleep state. To exit from Sleep, press

●

any key, activate the TouchPad, or press the power button briefly.

Hibernation—Rapid Start Technology initiates Hibernation after a period of inactivity while in the

●

Sleep state when running on battery power or on external power or when the battery reaches a critical level. After Hibernation is initiated, press the power button to resume your work.

NOTE: Rapid Start Technology can be disabled in Setup Utility (BIOS). If Rapid Start Technology is

disabled and you want to be able to initiate the Hibernation state, you must enable user-initiated Hibernation using Power Options. See

Enabling and exiting user-initiated Hibernation on page 43.

42 Chapter 6 Power management

Initiating and exiting Sleep

With the computer on, you can initiate Sleep in any of the following ways:

● Briefly press the power button.

● From the Start screen, point to the right side of the screen. When the charms list opens, click

Settings, click the Power icon, and then click Sleep.

To exit Sleep, briefly press the power button.

When the computer exits Sleep, the power lights turn on and the computer returns to the screen where you stopped working.

NOTE: If you have set a password to be required on wakeup, you must enter your Windows

password before the computer will return to the screen.

Enabling and exiting user-initiated Hibernation

You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options in Windows Control Panel:

1. From the Start screen, type c, and then select Control Panel from the list of apps.

2. Click Hardware and Sound, and then click Power Options.

3. In the left pane, click Choose what the power button does.

4. Click Change Settings that are currently unavailable.

5. In the When I press the power button area, select Hibernate.

6. Click Save changes.

To exit Hibernation, briefly press the power button. The power lights turn on and your work returns to the screen where you stopped working.

NOTE: If you have set a password to be required on wakeup, you must enter your Windows

password before your work will return to the screen.

Setting power options 43

Setting password protection on wakeup

To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps:

1. From the Start screen, type power, select Settings, and then select Power Options.

2. In the left pane, click Require a password on wakeup.

3. Click Change Settings that are currently unavailable.

4. Click Require a password (recommended).

NOTE: If you need to create a user account password or change your current user account

password, click Create or change your user account password, and then follow the on- screen instructions. If you do not need to create or change a user account password, go to step

5. Click Save changes.

Using the power meter and power settings

The power meter is located on the Windows desktop, in the notification area, at the far right of the taskbar. The power meter allows you to quickly access power settings and view the remaining battery charge.

To display the percentage of remaining battery charge and the current power plan, on the

●

Windows desktop, point over the power meter icon.

● To use Power Options, or to change the power plan, click the power meter icon and select an

item from the list. From the Start screen, you can also type power, then select Settings, and then select Power Options.

Different power meter icons indicate whether the computer is running on battery or external power. The icon also displays a message if the battery has reached a low or critical battery level.

Using battery power

WARNING! To reduce potential safety issues, use only the battery provided with the computer, a

replacement battery provided by HP, or a compatible battery purchased from HP.

The computer runs on battery power whenever it is not plugged into external AC power. Computer battery life varies, depending on power management settings, running programs, display brightness, external devices connected to the computer, and other factors. Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage. If the computer contains a charged battery and is running on external AC power, the computer automatically switches to battery power if the AC adapter is disconnected on the computer or an AC power loss occurs.

NOTE: When you disconnect AC power, the display brightness is automatically decreased to save

battery life.

44 Chapter 6 Power management

Finding additional battery information

HP Support Assistant provides the tools and information about the battery. To access battery information, from the Start screen, select the HP Support Assistant app, and then select Battery and performance.

Battery Check tool to test battery performance

●

Information on calibration, power management, and proper care and storage to maximize battery

●

life

Information on battery types, specifications, life cycles, and capacity

●

To access battery information:

▲ From the Start screen, select the HP Support Assistant app, and then select Battery and

performance.

Using Battery Check

HP Support Assistant provides information on the status of the battery installed in the computer.

To run Battery Check:

1. Connect the AC adapter to the computer.

NOTE: The computer must be connected to external power for Battery Check to work properly.

2. To access battery information, from the Start screen, select the HP Support Assistant app, and

then select Battery and performance.

Battery Check examines the battery and its cells to see if they are functioning properly, and then reports the results of the examination.

Displaying the remaining battery charge

Move the pointer over the power meter icon on the Windows desktop in the notification area, at

▲

the far right of the taskbar.

Maximizing battery discharge time

Battery discharge time varies depending on features you use while on battery power. Maximum discharge time gradually decreases as the battery storage capacity naturally degrades.

Tips for maximizing battery discharge time:

Lower the brightness on the display.

●

Remove the battery on the computer when it is not being used or charged, if the computer

●

contains a user-replaceable battery

Store the user-replaceable battery in a cool, dry location.

●

Select the Power saver setting in Power Options.

●

Managing low battery levels

The information in this section describes the alerts and system responses set at the factory. Some low-battery alerts and system responses can be changed using Power Options in Windows Control Panel. Preferences set using Power Options do not affect lights.

From the Start screen, type power, select Settings, and then select Power Options.

Setting power options 45

Identifying low battery levels

When a battery that is the sole power source for the computer reaches a low or critical battery level, the following behavior occurs:

The battery light (select models only) indicates a low or critical battery level.

●

– or –

The power meter icon in the notification area, at the far right of the taskbar, shows a low or

●

critical battery notification.

NOTE: For additional information about the power meter, see Using the power meter and

power settings on page 44.

If the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and then shuts down and loses any unsaved information.

Resolving a low battery level

Resolving a low battery level when external power is available

Connect one of the following devices:

▲

AC adapter

●

Optional docking or expansion device

●

Optional power adapter purchased as an accessory from HP

●

Resolving a low battery level when no power source is available

To resolve a low battery level when no power source is available, save your work and shut down the computer.

Inserting or removing the battery

To insert the battery:

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

2. Insert the battery (1) into the battery bay until it is seated.

The battery release latch (2) automatically locks the battery into place.

To remove the battery:

CAUTION: Removing a battery that is the sole power source for the computer can cause loss of

information. To prevent loss of information, save your work and initiate Hibernation or shut down the computer through Windows before removing the battery.

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

2. Slide the battery release latch (1) to release the battery.

46 Chapter 6 Power management

3. Remove the battery from the computer (2).

Conserving battery power

● From the Start screen, type power, select Settings, and then select Power Options.

Select low power-use settings through Power Options in Windows Control Panel.

●

Turn off wireless and LAN connections and exit modem applications when you are not using

●

them.

Disconnect unused external devices that are not plugged into an external power source.

●

Stop, disable, or remove any external media cards that you are not using.

●

Decrease screen brightness.

●

Before you leave your work, initiate Sleep, or shut down the computer.

●

Storing a user-replaceable battery (select models only)

CAUTION: To reduce the risk of damage to a battery, do not expose it to high temperatures for

extended periods of time.

If a computer will be unused and unplugged from external power for more than 2 weeks, remove the user-replaceable battery and store it separately.

To prolong the charge of a stored battery, place it in a cool, dry place.

NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent,

recharge the battery before returning it to storage.

Calibrate a battery before using it if it has been stored for one month or more.

Disposing of a user-replaceable battery (select models only)

WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short

external contacts; do not dispose of in fire or water.

See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select User guides. To access battery information, from the Start screen, select the HP Support

Assistant app, and then select Battery and performance.

Replacing a user-replaceable battery (select models only)

Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. A message refers you to the HP website for more information about ordering a replacement battery.

Setting power options 47

Using external AC power

WARNING! Do not charge the computer battery while you are onboard aircraft.

WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,

a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.

NOTE: For information on connecting to AC power, see the Setup Instructions poster provided in

the computer box.

External AC power is supplied through an approved AC adapter or an optional docking or expansion device.

Connect the computer to external AC power under any of the following conditions:

When charging or calibrating a battery

●

When installing or modifying system software

●

When writing information to a CD, a DVD, or a BD (select models only)

●

When running Disk Defragmenter

●

When performing a backup or recovery

●

When you connect the computer to external AC power, the following events occur:

● The battery begins to charge.

If the computer is turned on, the power meter icon in the notification area, at the far right of the

●

taskbar, changes appearance.

When you disconnect external AC power, the following events occur:

The computer switches to battery power.

●

The display brightness is automatically decreased to save battery life.

●

48 Chapter 6 Power management

Testing an AC adapter

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:

The computer does not turn on.

●

The display does not turn on.

●

The power lights are off.

●

To test the AC adapter:

NOTE: The following instructions apply to computers with user-replaceable batteries.

1. Shut down the computer.

2. Remove the battery on the computer.

3. Connect the AC adapter to the computer, and then plug it into an AC outlet.

4. Turn on the computer.

If the power lights turn on, the AC adapter is working properly.

●

If the power lights remain off, the AC adapter is not functioning and should be replaced.

●

Contact support for information on obtaining a replacement AC power adapter.

Setting power options 49

7 External cards and devices

Using Media Card Reader cards (select models only)

Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers.

To determine the digital card formats that are supported on your computer, see

computer on page 4.

Inserting a digital card

CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert

a digital card.

1. Hold the card label-side up, with the connectors facing the computer.

2. Insert the card into the Media Card Reader, and then press in on the card until it is firmly seated.

Getting to know your

You will hear a sound when the device has been detected, and a menu of options may be displayed.

Removing a digital card

CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following

procedure to safely remove the digital card.

1. Save your information and close all programs associated with the digital card.

2. Click the remove hardware icon on the Windows desktop in the notification area, at the far right

of the taskbar. Then follow the on-screen instructions.

50 Chapter 7 External cards and devices

3. Press in on the card (1), and then remove it from the slot (2).

NOTE: If the card does not eject, pull the card out of the slot.

Using ExpressCards (select models only)

An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot.

ExpressCards are designed to conform to the standard specifications of the Personal Computer Memory Card International Association (PCMCIA).

Configuring an ExpressCard

Install only the software required for the card. If you are instructed by the ExpressCard manufacturer to install device drivers:

Install only the device drivers for your operating system.

●

Do not install additional software, such as card services, socket services, or enablers, that are

●

supplied by the ExpressCard manufacturer.

Using ExpressCards (select models only) 51

Inserting an ExpressCard

CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Card

into an ExpressCard slot.

CAUTION: To reduce the risk of damage to the connectors:

Use minimal force when inserting an ExpressCard.

Do not move or transport the computer when an ExpressCard is in use.

NOTE: The following illustration may look slightly different than your device.

The ExpressCard slot may contain a protective insert. To remove the insert:

1. Press in on the insert (1) to unlock it.

2. Pull the insert out of the slot (2).

To insert an ExpressCard:

1. Hold the card label-side up, with the connectors facing the computer.

2. Insert the card into the ExpressCard slot, and then press in on the card until it is firmly seated.

You will hear a sound when the card has been detected, and a menu of options may be displayed.

NOTE: The first time you connect an ExpressCard, a message in the notification area, at the

far right of the taskbar, lets you know that the card is recognized by the computer.

NOTE: To conserve power, stop or remove an ExpressCard when it is not in use.

52 Chapter 7 External cards and devices

Removing an ExpressCard

CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following

procedure to safely remove the ExpressCard.

1. Save your information and close all programs associated with the ExpressCard.

2. Click the remove hardware icon on the Windows desktop in the notification area, at the far right

of the taskbar, and then follow the on-screen instructions.

3. Release and remove the ExpressCard:

a. Gently press in on the ExpressCard (1) to unlock it.

b. Pull the ExpressCard out of the slot (2).

Using smart cards (select models only)

NOTE: The term smart card is used throughout this chapter to see both smart cards and Java™

Cards.

A smart card is a credit card-sized accessory that carries a microchip containing memory and a microprocessor. Like personal computers, smart cards have an operating system to manage input and output, and they include security features to protect against tampering. Industry-standard smart cards are used with the smart card reader (select models only).

A PIN is needed to gain access to the contents of the microchip. For more information about smart card security features, see Help and Support. From the Start screen, type h, and then select Help and Support.

Using smart cards (select models only) 53

Inserting a smart card

1. Hold the card label-side up, and gently slide the card into the smart card reader until the card is

seated.

2. Follow the on-screen instructions for logging on to the computer using the smart card PIN.

Removing a smart card

Grasp the edge of the smart card, and then pull it out of the smart card reader.

▲

Using a USB device

Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub.

Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, see the manufacturer's instructions. These instructions may be provided with the software, on disc, or on the manufacturer’s website.

The computer has at least 1 USB port that supports USB 1.0, 1.1, 2.0, or 3.0 devices. Your computer may also have a USB charging port that provides power to an external device. An optional docking device or USB hub provides additional USB ports that can be used with the computer.

54 Chapter 7 External cards and devices

Connecting a USB device

CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the

device.

Connect the USB cable for the device to the USB port.

▲

NOTE: The following illustration may look slightly different than your computer.

You will hear a sound when the device has been detected.

NOTE: The first time you connect a USB device, a message in the notification area, at the far right

of the taskbar, lets you know that the device is recognized by the computer.

Removing a USB device

CAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to remove

the USB device.

CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following

procedure to safely remove the USB device.

1. To remove a USB device, save your information and close all programs associated with the

device.

2. Click the remove hardware icon on the Windows desktop in the notification area, at the far right

of the taskbar, and then follow the on-screen instructions.

3. Remove the device.

Using 1394 devices (select models only)

IEEE 1394 is a hardware interface that connects a high-speed multimedia or data storage device to the computer. Scanners, digital cameras, and digital camcorders often require a 1394 connection.

Some 1394 devices may require additional support software, which is usually included with the device. For more information about device-specific software, see the manufacturer's instructions.

The 1394 port also supports IEEE 1394a devices.

Using 1394 devices (select models only) 55

Connecting a 1394 device

CAUTION: To reduce the risk of damage to a 1394 port connector, use minimal force to connect the

device.

To connect a 1394 device to the computer, connect the 1394 cable for the device to the 1394

▲

port.

You will hear a sound when the device has been detected.

Removing a 1394 device

CAUTION: To reduce the risk of loss of information or an unresponsive system, stop the 1394

device before removing it.

CAUTION: To reduce the risk of damage to a 1394 connector, do not pull on the cable to remove

the 1394 device.

1. To remove a 1394 device, save your information and close all programs associated with the

device.

2. Click the remove hardware icon on the Windows desktop in the notification area, at the far right

of the taskbar, and then follow the on-screen instructions.

3. Remove the device.

Using an eSATA device (select models only)

An eSATA port connects an optional high-performance eSATA component, such as an eSATA external hard drive.

Some eSATA devices may require additional support software, which is usually included with the device. For more information about device-specific software, see the manufacturer's instructions.

NOTE: The eSATA port also supports an optional USB device.

56 Chapter 7 External cards and devices

Connecting an eSATA device

CAUTION: To reduce the risk of damage to an eSATA port connector, use minimal force to connect

the device.

To connect an eSATA device to the computer, connect the eSATA cable for the device to the

▲

eSATA port.

You will hear a sound when the device has been detected.

Removing an eSATA device

CAUTION: To reduce the risk of damage to an eSATA connector, do not pull on the cable to

remove the eSATA device.

CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following

procedure to safely remove the device.

1. To remove an eSATA device, save your information and close all programs associated with the

device.

2. Click the remove hardware icon on the Windows desktop in the notification area, at the far right

of the taskbar, and then follow the on-screen instructions.

3. Remove the device.

Using optional external devices

NOTE: For more information about required software and drivers, or to learn which computer port to

use, see the manufacturer's instructions.

To connect an external device to the computer:

CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be

sure that the device is turned off and the AC power cord is unplugged.

1. Connect the device to the computer.

2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet.

3. Turn off the device.

Using optional external devices 57

To disconnect an unpowered external device, turn off the device, and then disconnect it on the computer. To disconnect a powered external device, turn off the device, disconnect it on the computer, and then unplug the AC power cord.

Using optional external drives

Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port to the computer.

NOTE: HP external USB optical drives should be connected to the powered USB port to the

computer.

USB drives include the following types:

1.44-megabyte diskette drive

●

Hard drive module

●

External optical drive (CD, DVD, and Blu-ray)

●

MultiBay device

●

Using the docking connector (select models only)

The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer.

NOTE: The following image may look slightly different than your computer or docking device.

58 Chapter 7 External cards and devices

8Drives

Handling drives

CAUTION: Drives are fragile computer components that must be handled with care. Refer to the

following cautions before handling drives. Additional cautions are included with the procedures to which they apply.

Observe these precautions:

Before you move a computer that is connected to an external hard drive, initiate Sleep and allow

●

the screen to clear, or properly disconnect the external hard drive.

Before handling a drive, discharge static electricity by touching the unpainted metal surface of

●

the drive.

Do not touch the connector pins on a removable drive or on the computer.

●

Handle a drive carefully; do not drop a drive or place items on it.

●

Before removing or inserting a drive, shut down the computer. If you are unsure whether the

●

computer is off or in the Sleep state, turn the computer on, and then shut it down through the operating system.

Do not use excessive force when inserting a drive into a drive bay.

●

Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The

●

write process is sensitive to vibration.

When the battery is the only source of power, be sure that the battery is sufficiently charged

●

before writing to media.

Avoid exposing a drive to temperature or humidity extremes.

●

Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.

●

Remove media from a drive before removing the drive from the drive bay, or traveling with,

●

shipping, or storing a drive.

If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective

●

packaging and label the package “FRAGILE.”

Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport

●

walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives.

Using hard drives

CAUTION: To prevent information loss or an unresponsive system:

Save your work and shut down the computer before adding or replacing a memory module or hard drive.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

Handling drives 59

Intel Smart Response Technology (select models only)

Intel® Smart Response Technology (SRT) is an Intel® Rapid Storage Technology (RST) caching feature that significantly enhances computer system performance. SRT allows computers with an SSD mSATA module to be used as cache memory between the system memory and hard disk drive. This provides the advantage of having a hard disk drive (or a RAID volume) for maximum storage capacity while simultaneously delivering SSD enhanced system performance experience.

If you add or upgrade a hard drive and intend to set a RAID volume, you must temporarily disable SRT, set the RAID volume, and then enable SRT. To temporarily disable SRT:

1. From the Start screen, type Intel, and then select Intel Rapid Storage Technology.

2. Click the Acceleration link, and then click the Disable Acceleration link.

3. Wait for the Acceleration Mode to complete.

4. Click the Reset to Available link.

IMPORTANT: You must temporarily disable SRT when changing RAID modes. Make the change

and then re-enable SRT. Failure to temporarily disable this feature will prevent you from creating or changing RAID volumes.

NOTE: HP does not support SRT with self-encrypting drives (SEDs).

Removing or replacing the service door

CAUTION: To prevent information loss or an unresponsive system:

Save your work and shut down the computer before adding or replacing a memory module or hard drive.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

60 Chapter 8 Drives

Removing the service door

Remove the service door to access the memory module slot, hard drive, regulatory label, and other components.

To remove the service door:

1. Remove the battery (see

2. With the battery bay toward you, slide the service door release latch (1) to the left, remove the

screw (if the optional screw is being used) (2), and then slide the release latch again (3) to release the service door.

3. Slide the service door toward the front of the computer (4) and lift (5) to remove the cover.

Inserting or removing the battery on page 46).

Using hard drives 61

Replacing the service door

Replace the service door after accessing the memory module slot, hard drive, regulatory label, and other components.

To replace the service door:

1. Tilt down the service door to align the front edge of the service door near the front edge of the

computer (1).

2. Insert the alignment tabs (2) on the rear edge of the service door with the notches on the

computer.

3. Slide the service door toward the battery bay until the service door snaps into place.

4. With the battery bay toward you, slide the service door release latch to the left (3), and if you

choose to, insert and tighten the optional screw (4) to hold the service door in place. Slide the release latch to the right to lock the service door (5).

NOTE: If you want to use the optional screw, it is stored inside the service door.

5. Insert the battery (see Inserting or removing the battery on page 46).

Replacing or upgrading the hard drive

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

62 Chapter 8 Drives

Removing the hard drive

To remove the hard drive for the EliteBook:

NOTE: The smart card reader is located on top of the hard drive. Because of this, you must first

move the smart card reader out of the way before you can access the hard drive.

1. Save your work and shut down the computer.

2. Disconnect AC power and external devices connected to the computer.

3. Remove the battery (see

4. Remove the service door (see

5. Pull the plastic latch/circular tab (1) toward the center of the computer to disengage the smart

card reader from the side of the computer.

6. Rotate the smart card reader (2) toward the center of the computer until it rests up at an angle.

Inserting or removing the battery on page 46).

Removing the service door on page 61).

7. Loosen the 3 hard drive screws (1).

8. Pull the plastic tab on the hard drive (2) toward the side of the computer to disengage the hard

drive from the connector.

Using hard drives 63

9. Use the plastic tab to lift the connector side of the hard drive up at an angle (3) and remove the

drive (4) from the computer.

To remove the hard drive for the ProBook:

1. Save your work and shut down the computer.

2. Disconnect AC power and external devices connected to the computer.

3. Remove the battery (see

4. Remove the service door (see

Inserting or removing the battery on page 46).

Removing the service door on page 61).

5. Loosen the 3 hard drive screws (1).

6. Pull the plastic tab on the hard drive (2) toward the side of the computer to disengage the hard

drive from the connector.

7. Use the plastic tab to lift the connector side of the hard drive up at an angle (3) and remove the

drive (4) from the computer.

64 Chapter 8 Drives

Installing a hard drive

To install the hard drive for the EliteBook:

1. Insert the hard drive into the hard drive bay at an angle (1), and then lay the hard drive flat in the

hard drive bay (2).

2. Pull the plastic tab (3) toward the center of the computer to engage the hard drive with the

connector.

3. Tighten the hard drive screws (4).

4. Rotate the smart card reader (1) until it lies flat on top of the hard drive.

5. Press the smart card reader down and toward the side of the computer (2) to engage it into

place.

6. Replace the service door (see Replacing the service door on page 62).

7. Insert the battery (see

8. Connect AC power and external devices to the computer.

Inserting or removing the battery on page 46).

9. Turn on the computer.

Using hard drives 65

To install the hard drive for the ProBook:

1. Insert the hard drive into the hard drive bay at an angle (1), and then lay the hard drive flat in the

hard drive bay (2).

2. Pull the plastic tab (3) toward the center of the computer to engage the hard drive with the

connector.

3. Tighten the hard drive screws (4).

4. Replace the service door (see Replacing the service door on page 62).

5. Insert the battery (see

6. Connect AC power and external devices to the computer.

7. Turn on the computer.

Inserting or removing the battery on page 46).

Replacing a drive in the upgrade bay

The upgrade bay can hold either a hard drive or an optical drive.

Replacing a hard drive

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before removing the hard drive from the upgrade bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

To remove a hard drive from the upgrade bay:

1. Save your work.

2. Shut down the computer and close the display.

3. Disconnect all external hardware devices connected to the computer.

4. Unplug the power cord from the AC outlet.

5. Turn the computer upside down on a flat surface, with the upgrade bay toward you.

6. Remove the battery see (

7. Remove the service door (see

66 Chapter 8 Drives

Inserting or removing the battery on page 46).

Removing the service door on page 61).

8. Remove the hard drive screws from the upgrade bay.

9. Loosen the upgrade bay screw (1).

10. Using a flat-bladed screwdriver, gently push the tab to release the hard drive (2).

11. Remove the hard drive from the upgrade bay (3).

Using hard drives 67

To install a hard drive in the upgrade bay:

1. Insert the hard drive (1) into the upgrade bay, and then tighten the upgrade bay screw (2).

2. Replace the hard drive screws.

3. Replace the service door (see Replacing the service door on page 62).

4. Insert the battery (see

5. Turn the computer right-side up, and then reconnect AC power and external devices to the

computer.

6. Turn on the computer.

Replacing an optical drive

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before removing the optical drive from the upgrade bay. Do not remove the optical drive while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

68 Chapter 8 Drives

Inserting or removing the battery on page 46).

To remove an optical drive from the upgrade bay:

1. Save your work.

2. Shut down the computer and close the display.

3. Disconnect all external hardware devices connected to the computer.

4. Unplug the power cord from the AC outlet.

5. Turn the computer upside down on a flat surface, with the upgrade bay toward you.

6. Remove the battery (see

7. Remove the service door (see

Inserting or removing the battery on page 46).

Removing the service door on page 61).

8. Loosen the upgrade bay screw (1).

9. Using a flat-bladed screwdriver, gently push the tab to release the optical drive (2).

10. Remove the optical drive from the upgrade bay (3).

To install an optical drive in the upgrade bay:

1. Insert the optical drive into the upgrade bay (1).

2. Tighten the upgrade bay screw (2).

Using hard drives 69

3. Replace the service door (see Replacing the service door on page 62).

4. Insert the battery (see

5. Turn the computer right-side up, and then reconnect AC power and external devices to the

computer.

6. Turn on the computer.

To install an optical drive in the upgrade bay:

1. Insert the optical drive into the upgrade bay (1).

2. Tighten the upgrade bay screw (2).

Inserting or removing the battery on page 46).

3. Replace the service door (see Replacing the service door on page 62).

4. Insert the battery (see

5. Turn the computer right-side up, and then reconnect AC power and external devices to the

computer.

6. Turn on the computer.

Inserting or removing the battery on page 46).

Improving hard drive performance

Using Disk Defragmenter

As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently.

NOTE: It is not necessary to run Disk Defragmenter on solid-state drives.

After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete. You may want to set it to run during the night or at another time when you do not need access to your computer.

HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time.

70 Chapter 8 Drives

To run Disk Defragmenter:

1. Connect the computer to AC power.

2. From the Start screen, type disk, click Settings, and then select Defragment and optimize

your drives.

3. Click Optimize.

NOTE: Windows includes the User Account Control feature to improve the security of your

computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. From the Start screen, type h, and then select Help and Support.

For additional information, access the Disk Defragmenter software Help.

Using Disk Cleanup

Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently.

To run Disk Cleanup:

1. From the Start screen, type disk, click Settings, and then select Free disk space by deleting

unnecessary files.

2. Follow the on-screen instructions.

Using HP 3D DriveGuard (select models only)

HP 3D DriveGuard protects the hard drive by parking the drive and halting data requests under either of the following conditions:

You drop the computer.

●

You move the computer with the display closed while the computer is running on battery power.

●

A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation.

NOTE: Because solid-state drives (SSD) lack moving parts, HP 3D DriveGuard is unnecessary.

NOTE: Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected

by HP 3D DriveGuard. Hard drives installed in optional docking devices or connected to USB ports are not protected by HP 3D DriveGuard.

For more information, see the HP 3D DriveGuard software Help.

Identifying HP 3D DriveGuard status

The hard drive light on the computer changes color to show that a drive in the primary hard drive bay or a drive in the secondary hard drive bay (select models only) is parked. To determine whether drives are currently protected or whether a drive is parked, use the icon in the notification area, at the far right of the taskbar:

If the software is enabled, a green check mark is superimposed over the hard drive icon.

●

If the software is disabled, a red X is superimposed over the hard drive icon.

●

If the drives are parked, a yellow moon is superimposed over the hard drive icon.

●

Using hard drives 71

If the icon in the notification area, at the far right of the taskbar, is not enabled, follow these steps to enable it:

1. From the Start screen, type c, and then select Control Panel.

2. Select Hardware and Sound > HP 3D DriveGuard.

NOTE: If prompted by User Account Control, click Yes.

3. From the Icon in system tray row, click Show.

4. Click OK.

Managing power with a parked hard drive

If HP 3D DriveGuard has parked the drive, the computer will behave in the following ways:

● The computer will not shut down.

The computer will not initiate Sleep.

●

The computer will not activate battery alarms set on the Alarms tab in Power Options.

●

Before you move the computer, HP recommends that you either shut it down or initiate Sleep.

Using HP 3D DriveGuard software

The HP 3D DriveGuard software enables you to perform the following tasks:

Enable and disable HP 3D DriveGuard.

●

NOTE: Depending on your user privileges, you may be unable to enable or disable HP 3D

DriveGuard. Privileges for non-administrator users can be changed by members of an administrator group.

Determine whether a drive in the system is supported.

●

To open the software and change settings, follow these steps:

1. Double-click the icon on the Windows desktop in the notification area, at the far right of the

taskbar.

– or –

Right-click the icon in the notification area, at the far right of the taskbar, and then select

Settings.

2. Click the appropriate button to change settings.

3. Click OK.

Using optical drives (select models only)

Optical drives include the following:

●

DVD

●

Blu-ray (BD)

●

72 Chapter 8 Drives

Identifying the installed optical drive

From the Start screen, type e, click File Explorer, and select Computer.

▲

A list of all the devices installed in your computer, including your optical drive, is displayed.

Inserting an optical disc

Tray-load

1. Turn on the computer.

2. Press the release button (1) on the drive bezel to release the disc tray.

3. Pull out the tray (2).

4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up

over the tray spindle.

NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.

5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.

6. Close the disc tray.

NOTE: After you insert a disc, a short pause is normal. If you have not selected a media player, an

AutoPlay dialog box opens. It prompts you to select how you want to use the media content.

Using optical drives (select models only) 73

Removing an optical disc

Tray-load

There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not.

When the disc tray opens normally

1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out

the tray (2) until it stops.

2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer

edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.

3. Close the disc tray and place the disc in a protective case.

74 Chapter 8 Drives

When the disc tray fails to open normally

1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive.

2. Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it

stops.

3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer

edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.

4. Close the disc tray and place the disc in a protective case.

Using optical drives (select models only) 75

Sharing optical drives

Although your computer may not have an integrated optical drive, you can access software and data, and install applications, by sharing an optical drive connected to another computer in your network. Sharing drives is a feature of the Windows operating system that allows a drive on one computer to be accessible to other computers on the same network.

NOTE: You must have a network set up in order to share an optical drive; see Connecting to a

network on page 18 for additional information on setting up a network.

NOTE: Some discs, such as DVD movies and game discs, may be copy-protected and therefore

unusable through DVD or CD drive sharing.

To share an optical drive from the computer with the optical drive you are sharing:

1. From the Start screen, type e, click File Explorer, and select Computer.

2. Right-click the optical drive you want to share, and click Properties.

3. Click the Sharing tab, and then click Advanced Sharing.

4. Select the Share this folder check box.

5. Type a name for the optical drive in the Share name text box.

6. Click Apply, and then click OK.

7. To view the shared optical drive, from the Start screen, type n. In the search box, type network

and sharing, click Settings, and then select from the displayed options.

Using RAID (select models only)

Redundant Arrays of Independent Disks (RAID) technology allows a computer to use two or more hard disks at the same time. RAID treats multiple drives as one contiguous drive, either through hardware or software settings. If multiple disks are set up to work together in this fashion, they are referred to as a RAID array.

76 Chapter 8 Drives

9Security

Protecting the computer

Standard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS) can protect your personal settings and data from a variety of risks.

NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a

product from being mishandled or stolen.

NOTE: Before you send your computer for service, back up and delete confidential files, and

remove all password settings.

NOTE: Some features listed in this chapter may not be available on your computer.

NOTE: Your computer supports Computrace, which is an online security-based tracking and

recovery service available in select regions. If the computer is stolen, Computrace can track the computer if the unauthorized user accesses the Internet. You must purchase the software and subscribe to the service in order to use Computrace. For information about ordering the Computrace software, go to the HP website at

NOTE: If a webcam is installed or connected to the computer, and if the Face Recognition program

is installed, you can set the security level for Face Recognition to balance the ease of use and the difficulty of breaching the security of the computer. Refer to the Face Recognition software Help.

http://www.hpshopping.com.

Computer risk Security feature

Unauthorized use of the computer HP ProtectTools Security Manager (select models only), in

Unauthorized access to Computer Setup (f10) BIOS administrator password in Computer Setup*

Unauthorized access to the contents of a hard drive DriveLock password in Computer Setup*

Unauthorized startup from an optical drive, diskette drive, or internal network adapter

Unauthorized access to a Windows user account Windows user password

Unauthorized access to data

Unauthorized access to Computer Setup settings and other system identification information

Unauthorized removal of the computer Security cable slot (used with an optional security cable)

*Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup.

combination with a password, smart card, contactless card, registered face scenes, registered fingerprints, or other authentication credential.

Boot options feature in Computer Setup*

Firewall software

●

Windows updates

●

Drive Encryption for HP ProtectTools

●

BIOS administrator password in Computer Setup*

Protecting the computer 77

Using passwords

A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalled on the computer.

Setup and DriveLock passwords are set in Computer Setup and are managed by the system

●

BIOS.

● The embedded security password, which is an HP ProtectTools Security Manager password,

can be enabled in Computer Setup to provide BIOS password protection in addition to its normal HP ProtectTools functions. The embedded security password is used with the optional embedded security chip.

Windows passwords are set only in the Windows operating system.

●

If you forget the BIOS administrator password set in Computer Setup, you can use HP SpareKey

●

to access the utility.

If you forget both the DriveLock user password and the DriveLock master password set in

●

Computer Setup, the hard drive that is protected by the passwords is permanently locked and can no longer be used.

You can use the same password for a Computer Setup feature and for a Windows security feature. You can also use the same password for more than one Computer Setup feature.

Use the following tips for creating and saving passwords:

● When creating passwords, follow requirements set by the program.

Write down your passwords and store them in a secure place away on the computer.

●

Do not store passwords in a file on the computer.

●

The following tables list commonly used Windows and BIOS administrator passwords and describe their functions.

Setting passwords in Windows

Password Function

Administrator password* Protects access to a Windows administrator-level account.

User password* Protects access to a Windows user account.

*For information about setting a Windows administrator password or a Windows user password, from the Start screen, type

h, and then select Help and Support.

NOTE: This password cannot be used to access Computer

Setup contents.

78 Chapter 9 Security

Setting passwords in Computer Setup

Password Function

BIOS administrator password* Protects access to Computer Setup.

DriveLock master password* Protects access to the internal hard drive that is protected by

DriveLock user password* Protects access to the internal hard drive that is protected by

TPM Embedded Security Device (select models only) Available/Hidden

TPM Status (select models only) Enabled/disabled

Embedded Security State (select models only) No Operation/Disabled/Enabled

DriveLock. It is also used to remove DriveLock protection. This password is set under DriveLock Passwords during the enable process.

DriveLock, and is set under DriveLock Passwords during the enable process.

If the administrator password is set, you can select

●

Available.

If you select Hidden, the TPM device is not visible in

●

the operating system.

If the administrator password is not set or if TPM

●

Security Device is set to Hidden, this entry is hidden.

● This value reflects the current physical state for the

TPM. The state is enabled or disabled by the Embedded Security State setting.

If the administrator password is not set or if the TPM

●

Security Device is set to Hidden, this entry is hidden.

● You can enable or disable the TPM function.

The next time the computer is restarted after the TPM

●

function is set, this value is set to No Operation.

TPM Set to Factory Defaults (select models only) No/Yes

*For details about each of these passwords, see the following topics.

Managing a BIOS administrator password

To set, change, or delete this password, follow these steps:

Setting a new BIOS administrator password

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

If the administrator password is not set or if the TPM

●

Security Device is set to Hidden, this entry is hidden.

If the Embedded Security State is set to Enabled,

●

select Yes to reset the TPM to factory settings, and then press f10 to save and exit. A confirmation message is displayed to Clear the TPM. Press f1 to reset the TPM, or press f2 to cancel the action.

Using passwords 79

3. Use a pointing device or the arrow keys to select Security > Setup BIOS Administrator

Password, and then press enter.

4. When prompted, type a password.

5. When prompted, type the new password again to confirm.

6. To save your changes and exit Computer Setup, click the Save icon and then follow the on-

screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

Changing a BIOS administrator password

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Change Password, and then press

enter.

4. When prompted, type your current password.

5. When prompted, type your new password again to confirm.

6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

Deleting a BIOS administrator password

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Change Password, and then press

enter.

4. When prompted, type your current password.

5. When prompted for the new password, leave the field empty, and then press enter.

6. Read the warning. To continue, select YES

7. When prompted to type your new password again, leave the field empty, and then press enter.

8. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

80 Chapter 9 Security

Entering a BIOS administrator password

At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again.

Managing a Computer Setup DriveLock password

CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,

record the DriveLock user password and the DriveLock master password in a safe place away from your computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and can no longer be used.

DriveLock protection prevents unauthorized access to the contents of a hard drive. DriveLock can be applied only to the internal hard drive(s) of the computer. After DriveLock protection is applied to a drive, a password must be entered to access the drive. The drive must be inserted into the computer or an advanced port replicator in order for it to be accessed by the DriveLock passwords.

To apply DriveLock protection to an internal hard drive, a user password and a master password must be set in Computer Setup. Note the following considerations about using DriveLock protection:

After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by

●

entering either the user password or the master password.

The owner of the user password should be the day-to-day user of the protected hard drive. The

●

owner of the master password may be either a system administrator or the day-to-day user.

The user password and the master password can be identical.

●

You can delete a user password or master password only by removing DriveLock protection

●

from the drive. DriveLock protection can be removed from the drive only with the master password.

Setting a DriveLock password

To set a DriveLock password in Computer Setup, follow these steps:

1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > DriveLock, and then press enter.

4. Click Set DriveLock Password (global).

5. Use a pointing device or the arrow keys to select the hard drive you want to protect, and then

press enter.

6. Read the warning. To continue, select YES.

7. When prompted, type a master password, and then press enter.

8. When prompted, type the master password again to confirm, and then press enter.

9. When prompted, type a user password, and then press enter.

10. When prompted, type the user password again to confirm, and then press enter.

Using passwords 81

11. To confirm DriveLock protection on the drive you have selected, type DriveLock in the

confirmation field, and then press enter.

NOTE: The DriveLock confirmation is case sensitive.

12. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

Entering a DriveLock password

Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay).

At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter.

After 2 incorrect attempts to enter the password, you must shut down the computer and try again.

Changing a DriveLock password

To change a DriveLock password in Computer Setup, follow these steps:

1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > DriveLock, and then press enter.

4. Use a pointing device or the arrow keys to select Set DriveLock Password, and then press

enter.

Use the arrow keys to select an internal hard drive, and then press enter.

5. Use a pointing device or the arrow keys to select Change Password.

6. When prompted, type your current password, and then press enter.

7. When prompted, type a new password, and then press enter.

8. When prompted, type the new password again to confirm, and then press enter.

9. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

82 Chapter 9 Security

Removing DriveLock protection

To remove DriveLock protection in Computer Setup, follow these steps:

1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > DriveLock, and then press enter.

4. Use a pointing device or the arrow keys to select Set DriveLock Password, and then press

enter.

5. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.

6. Use a pointing device or the arrow keys to select Disable protection.

7. Type your master password, and then press enter.

8. To save your changes and exit Computer Setup, click the Save icon and then follow the on-

screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

Using Computer Setup Automatic DriveLock

In a multiple-user environment, you can set an Automatic DriveLock password. When the Automatic DriveLock password is enabled, a random user password and a DriveLock master password will be created for you. When any user passes the password credential, the same random user and DriveLock master password will be used to unlock the drive.

NOTE: You must have a BIOS administrator password before you can access the Automatic

DriveLock features.

Entering an Automatic DriveLock password

To enable an Automatic DriveLock password in Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and then

press enter.

4. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.

5. Read the warning. To continue, select YES.

6. To save your changes and exit Computer Setup, click the Save icon and then follow the on-

screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Using passwords 83

Removing Automatic DriveLock protection

To remove DriveLock protection in Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and then

press enter.

4. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.

5. Use a pointing device or the arrow keys to select Disable protection.

6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Using antivirus software

When you use the computer to access e-mail, a network, or the Internet, you potentially expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally.

Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date.

An antivirus program may be preinstalled on your computer. It is strongly recommended that you use an antivirus program of your choice in order to fully protect your computer.

To access Help and Support, type viruses in the Search box in Help and Support. From the Start screen, type h, and then select Help and Support.

Using firewall software

Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program you install on your computer and/or network, or it can be a solution made up of both hardware and software.

There are two types of firewalls to consider:

Host-based firewalls—Software that protects only the computer it is installed on.

●

Network-based firewalls—Installed between your DSL or cable modem and your home network

●

to protect all the computers on the network.

When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked.

Your computer or networking equipment may already have a firewall installed. If not, firewall software solutions are available.

84 Chapter 9 Security

NOTE: Under some circumstances a firewall can block access to Internet games, interfere with

printer or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task that you want to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall.

Installing critical security updates

CAUTION: Microsoft® sends out alerts regarding critical updates. To protect the computer from

security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert.

Updates to the operating system and other software may have become available after the computer left the factory. To be sure that all available updates are installed on the computer, observe these guidelines:

Run Windows Update as soon as possible after you set up your computer.

●

Run Windows Update monthly thereafter.

●

Obtain updates to Windows and other Microsoft programs, as they are released, from the

●

Microsoft website and through the updates link in Help and Support. To access Help and Support, from the Start screen, type h, and then select Help and Support.

Using HP ProtectTools Security Manager (select models only)

HP ProtectTools Security Manager software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, see the HP ProtectTools software Help.

Installing an optional security cable

NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from

being mishandled or stolen.

NOTE: The security cable slot on your computer may look slightly different from the illustration in

this section. See on your computer.

1. Loop the security cable around a secured object.

2. Insert the key (1) into the cable lock (2).

3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock

with the key.

Getting to know your computer on page 4 for the location of the security cable slot

Installing critical security updates 85

Using the fingerprint reader (select models only)

Integrated fingerprint readers are available on select computer models. In order to use the fingerprint reader, you must set up a user account with a password on the computer. This account allows you to log on to your computer with a swipe of a designated finger. You may also use the fingerprint reader to fill in password fields on websites and other programs that require a logon. Refer to the fingerprint software Help for instructions.

After you create your fingerprint identity, you can set up a Single Sign On service that allows you to use your fingerprint scanner to create credentials for any application that requires a user name and password.

Locating the fingerprint reader

The fingerprint reader is a small metallic sensor that is located in one of the following areas of your computer:

Near the bottom of the TouchPad

●

● On the right side of the keyboard

On the upper-right side of the display

●

On the left side of the display

●

Depending on your computer model, the reader may be oriented horizontally or vertically. Both orientations require that you swipe your finger perpendicular to the metallic sensor. See

know your computer on page 4 for the location of the fingerprint reader on your computer.

Getting to

86 Chapter 9 Security

10 Maintenance

Adding or replacing memory modules

The computer has one memory module compartment. The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.

WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power

cord and remove all batteries before installing a memory module.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning

any procedure, ensure that you are discharged of static electricity by touching a grounded metal object.

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before adding or replacing memory modules. Do not remove a memory module while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

NOTE: To use a dual-channel configuration when adding a second memory module, be sure that

both memory modules are identical.

NOTE: The primary memory is located in the bottom memory slot and the expansion memory is

located in the top memory slot.

To add or replace a memory module:

1. Save your work and shut down the computer.

2. Disconnect AC power and external devices connected to the computer.

3. Remove the battery (see

4. Remove the service door (see

5. If you are replacing a memory module, remove the existing memory module:

a. Pull away the retention clips (1) on each side of the memory module.

The memory module tilts up.

Inserting or removing the battery on page 46).

Removing the service door on page 61).

Adding or replacing memory modules 87

b. Grasp the edge of the memory module (2), and then gently pull the memory module out of

the memory module slot.

CAUTION: To prevent damage to the memory module, hold the memory module by the

edges only. Do not touch the components on the memory module.

To protect a memory module after removal, place it in an electrostatic-safe container.

6. Insert a new memory module:

CAUTION: To prevent damage to the memory module, hold the memory module by the edges

only. Do not touch the components on the memory module.

a. Align the notched edge (1) of the memory module with the tab in the memory module slot.

b. With the memory module at a 45-degree angle from the surface of the memory module

compartment, press the module (2) into the memory module slot until it is seated.

88 Chapter 10 Maintenance

c. Gently press the memory module (3) down, applying pressure to both the left and right

edges of the memory module, until the retention clips snap into place.

CAUTION: To prevent damage to the memory module, be sure that you do not bend the

memory module.

7. Replace the service door (see Replacing the service door on page 62).

8. Insert the battery (see

9. Connect AC power and external devices to the computer.

10. Turn on the computer.

Inserting or removing the battery on page 46).

Cleaning your computer

Cleaning products

Use the following products to safely clean and disinfect your computer:

Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example:

●

germicidal disposable wipes. These wipes come in a variety of brand names.)

● Alcohol-free glass cleaning fluid

● Water with mild soap solution

Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)

●

Static-free cloth wipes

●

CAUTION: Avoid the following cleaning products:

Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons, which can permanently damage the surface of the computer.

Fibrous materials, such as paper towels, which can scratch the computer. Over time, dirt particles and cleaning agents can get trapped in the scratches.

Cleaning your computer 89

Cleaning procedures

Follow the procedures in this section to safely clean your computer.

WARNING! To prevent electric shock or damage to components, do not attempt to clean your

computer while it is turned on:

Turn off the computer.

Disconnect external power.

Disconnect all powered external devices.

CAUTION: Do not spray cleaning agents or liquids directly on any computer surface. Liquids

dripped on the surface can permanently damage internal components.

Cleaning the display

Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be sure that the display is dry before closing the display.

Cleaning the sides and cover

To clean and disinfect the sides and cover, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe.

NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and

debris.

Cleaning the TouchPad and keyboard

WARNING! To reduce the risk of electric shock or damage to internal components, do not use a

vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface.

CAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys.

This can permanently damage internal components.

To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or chamois

●

moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe.

To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a

●

can of compressed air with a straw extension.

Updating programs and drivers

HP recommends that you update your programs and drivers on a regular basis with the latest versions. Go to receive automatic update notifications when they become available.

http://www.hp.com/support to download the latest versions. You can also register to

90 Chapter 10 Maintenance

HP (Hewlett-Packard) B8V06UT-ABA User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Finding information

2 Getting to know your computer

TouchPad

Lights

Buttons and fingerprint reader (select models only)

Keys

Front

Right

Left

Rear

Display

Bottom

3 Connecting to a network

Connecting to a wireless network

Using the wireless controls

Using the wireless button

Using operating system controls

Using a WLAN

Using an Internet service provider

Setting up a WLAN

Configuring a wireless router

Protecting your WLAN

Connecting to a WLAN

Using HP Mobile Broadband (select models only)

Inserting and removing a SIM

Using GPS (select models only)

Using Bluetooth wireless devices

Connecting to a wired network

Connecting to a local area network (LAN)

Using a modem

Connecting a modem cable

Connecting a country- or region-specific modem cable adapter

Using pointing devices

Setting pointing device preferences

Using the pointing stick

Using the TouchPad

Turning the TouchPad off and on

Using TouchPad gestures

Tapping

Scrolling

Pinching/zooming

Rotating (select models only)

2-finger click (select models only)

Flicking (select models only)

Edge swipes (select models only)

Right-edge swipe

Top-edge swipe

Left-edge swipe

Using the keyboard

Using Microsoft Windows 8 shortcut keys

Identifying the hot keys

Using keypads

Using the embedded numeric keypad

Turning the embedded numeric keypad on and off

Switching key functions on the embedded numeric keypad

Using an optional external numeric keypad

5 Multimedia

Using the media activity controls

Audio

Connecting speakers

Connecting headphones

Connecting a microphone

Adjusting the volume

Checking audio functions on the computer

Webcam (select models only)

Video

DisplayPort (select models only)

Intel Wireless Display (select models only)

6 Power management

Shutting down the computer

Setting power options

Using power-saving states

Intel Rapid Start Technology (select models only)

Initiating and exiting Sleep

Enabling and exiting user-initiated Hibernation

Setting password protection on wakeup