Congratulations on the purchase of your new HP DeskJet printer. Because HP wants
owning your printer to be a trouble-free experience, we back your purchase with
HP Customer Care—award-winning service and support that includes:
HP Customer Care Online
Click your way to a quick solution! http://www.hp.com/support/home_products is
a great place to start for answers to questions about your HP DeskJet printer—
24 hours a day, seven days a week.
HP Customer Care User Forums
Go online, anytime, and you’ll also find helpful user forums—a great source of
ideas and suggestions for using your HP DeskJet printer. You can access the user
forums directly from http://www.hp.com/support/home_products.
HP Customer Care by Fax
When you want just the facts—and you want them fast by fax, call HP FIRST, our
automated fax-back service. Dial (800) 333-1917 (U.S. only) from any touch-tone
phone.
HP Customer Care by Phone
Call us direct at (208) 344-4131 and connect with a service technician who
specializes in your product and who can typically answer your questions in one
phone call. Most calls are answered in under three minutes.
HP Customer Care Audio Tips (U.S. Only)—Toll Free
Automated Support Line
For fast and simple solution steps to commonly asked DeskJet questions, try out
automated support line at (877) 283-4684.
Easy to reach. Easy to use. HP Customer Care lets you buy today with the confidence
that we’ll stand behind you tomorrow.
HP DeskJet Printer
User’s Guide
for Windows
895C Series
880C Series
830C Series
810C Series
English
Acknowledgments
Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft
Corporation (U.S. patent numbers 4955066 and 4974159).
MMX and Pentium are U.S. registered trademarks of Intel Corporation.
TrueType is a U.S. trademark of Apple Computer, Inc.
Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard Company makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose.
Hewlett-Packard shall not be liable for any errors or for incidental or
consequential damages in connection with the furnishing, performance, or use of
this material.
All rights reserved. Reproduction, adaptation, or translation of this manual is
prohibited without prior written permission of Hewlett-Packard Company, except
as allowed under the copyright laws.
ii
No part of this document may be photocopied, reproduced, or translated to
another language without the prior written consent of Hewlett-Packard Company.
Congratulations on the Purchase of Your
HP DeskJet 895C, 880C, 830C or 810C Series Printer!
Here’s what comes in the box. If something is missing, talk to your HP dealer or call
HP Customer Care. (See “HP Customer Care” on page 70 for the appropriate
telephone number.)
Printer
Documents
about your
printer
Power
adapter
Power cord
Black inkjet
print cartridge
Tri-color inkjet
print cartridge
Printer software
(CD and/or diskettes)
Note: You’ll need to buy a printer cable, such as the HP IEEE 1284-Compliant
Parallel Interface Cable (bi-directional). See page 75 for ordering information.
To use the Universal Serial Bus (USB) port on your printer, your computer must
be using Windows 98. See “Frequently Asked Questions About USB (Universal
Serial Bus)” on page 86.
If your computer does not have a CD-ROM drive and if diskettes were not
included with your printer, see page 70 for information on getting printer
software.
For information on printing across a network with the HP DeskJet 895C Series
printer, see “Using Your HP DeskJet 895C Series Printer on a Network” on
page 88.
6410020
v
Introduction
Special Features of Your HP Inkjet Printer
Your new HP DeskJet printer is equipped with special features that improve print
quality, giving you a competitive edge:
•
Discover laser-like quality text and brilliant photo-quality color that make
documents more powerful and presentations more persuasive.
•
Enjoy clear, natural-looking results on any paper using your HP printer with
PhotoRet II printing technology.
•
See perfect color every time with ColorSmart II color matching.
Also, your HP printer is USB-capable (Universal Serial Bus).
•
In addition, the HP DeskJet 895C Series printer is designed for use either as a
personal printer or for use by small workgroups over a network.
Finding More Information
This
User’s Guide
about your printer, look in these additional places:
shows you how to operate your printer. For more information
vi
You can get the latest product information, troubleshoot problems, and
•
download updated printer software from our Web site on the Internet at
http://www.hp.com/support/home_products
The printer software includes an online troubleshooting system, called the
•
HP DeskJet Toolbox. See “About the HP DeskJet Toolbox” on page 64 for more
information.
Also provided with your printer is a Release Notes file. This file is placed in the
•
HP DeskJet 8xxC Series utilities group when you install the printer software.
The Release Notes contain information about product compatibility.
If you are printing from MS-DOS, see “Printing from DOS Applications” on
•
page 91.
or
http://www.hp.com
1
Setting Up Your Printer
Your HP DeskJet printer is designed for connection to your computer using either
of the following two cables:
The printer cable is not supplied with the printer.
cable separately. Go to page 75 for information on ordering either a parallel printer
cable or a USB cable.
You must purchase the printer
1
Setting Up Your Printer with a Parallel Printer Cable
1
Setting Up Your Printer with a Parallel
Printer Cable
Note: If you are using a USB cable for communications between your printer
and your computer, go to page 12.
Step 1: Unpack Your Printer
1
Remove the packing material and
the packing tape from the outside
of the printer.
2
2
Open the top cover. Remove both
pieces of plastic packing material
from the inside of the printer.
3
Close the top cover.
6410021
6410022
Setting Up Your Printer with a Parallel Printer Cable
1
Step 2: Connect Parallel Cable
You’ll need to buy a printer cable that supports bi-directional communication
(IEEE 1284-compliant), such as HP part number C2950A.
Make sure both the printer and
1
the computer are turned off.
Lift open the cable access door on
2
the back of the printer.
3
Plug the end of the cable that
does not have screws attached
into the printer. Snap both clips
into the notches.
6410027
4
Plug the other end into the
computer, and tighten the screws.
6410028
3
Setting Up Your Printer with a Parallel Printer Cable
1
Step 3: Plug in the Power
1
Leave the computer and the printer turned off.
Lift open the cable access door on the back of the printer.
2
Note: If using an HP JetDirect External Print Server with your HP DeskJet
895C Series printer, go to “Setting Up Your Printer on a Network” on page 89.
3
Plug the power adapter’s cord
firmly into the connector on the
back of the printer.
4
Plug the appropriate end of the
power cord into the power
adapter.
4
5
Plug the other end of the power
cord into an electrical outlet.
Note: Use only the Power button on the front of the printer to turn the
printer on and off. Using a power strip, surge protector or a wall outlet switch
to turn the printer on and off may cause premature failure.
6410023
Setting Up Your Printer with a Parallel Printer Cable
1
Step 4: Insert Print Cartridges
1
Press the Power button to turn on the printer.
The Power light comes on and the
Inkjet Print Cartridge light blinks.
Open the top cover.
2
The cartridge cradles should move to
the center of the printer.
Remove the inkjet print cartridges
3
from their individual packages.
Carefully remove the protective vinyl
4
tape from the tri-color and black
inkjet print cartridges.
Note: Be sure not to touch the ink nozzles or the copper electrical contacts.
Also, do NOT remove the copper strip; these are electrical contacts required for
proper operation of the inkjet print cartridges.
6410024
Black
Inkjet Print
Cartridge
Vinyl Tape
Ink Nozzles
Vinyl
Tape
6410025
Tri-color
Inkjet Print
Cartridge
Ink Nozzles
5
Setting Up Your Printer with a Parallel Printer Cable
1
5
For each inkjet print cartridge, lift the cradle latch inside the printer. With the
copper electrical contacts toward the rear of the printer and the inkjet print
cartridge held vertically, push the inkjet print cartridge firmly down into the
cradle.
Insert the black inkjet print cartridge in the right cradle, and insert the
tri-color inkjet print cartridge in the left cradle. You must insert both inkjet print
cartridges for the printer to operate.
6
Close the latch.
You will hear a click and feel
resistance when the latch is pushed
down.
6
Close the top cover.
7
The Inkjet Print Cartridge light
continues to blink for awhile and
then goes off. (You’ll hear the
cartridge cradle return to its home
position on the right side of the
printer.)
6410005
6410026
Setting Up Your Printer with a Parallel Printer Cable
1
Note: If the Inkjet Print Cartridge light continues to blink or if the cradle
doesn’t move to the right side of the printer, take out both cartridges and
reinsert them.
When either inkjet print cartridge starts to run out of ink, replace the empty
inkjet print cartridge. If you do not have a new replacement for the empty
inkjet print cartridge, leave the empty inkjet print cartridge in the cradle of the
printer. The printer will not print with only one inkjet print cartridge installed.
We recommend you keep spare inkjet print cartridges on hand. When buying
inkjet print cartridges, check the part numbers referenced below carefully to
make sure you are buying the right inkjet print cartridges for your printer.
These inkjet print cartridges have been specifically designed to work with your
printer to produce results that are always clear, always sharp.
Black HP No. [15] (equivalent to C6615A)
Tri-Color HP No. [23] (equivalent to C1823 Series)
Step 5: Load Paper in Your Printer
1
Pull out the lower (IN) tray and
slide the paper-width and
paper-length adjusters out as
far as possible to make room
for the paper.
Flip up the upper (OUT) tray for
a better view of the IN tray.
Note: Although you’ll get great print results using plain paper, Hewlett-
Packard papers are developed especially for HP inks and your printer. In
addition, a broad range of printing possibilities opens to you when you use the
various HP papers. HP papers are available at most computer supply stores.
Go to “Paper Basics” on page 30 for more details.
IN Tray
6410006
OUT
Tray
7
Setting Up Your Printer with a Parallel Printer Cable
1
2
Remove a stack of paper from its packaging. (Make sure all the paper in the
stack is the same size and type.) Tap the stack on a flat surface to even it up.
Put the paper into the IN tray,
3
side down
10 mm or 3/8 inch at a time.
4
Push the paper toward the back of
the paper tray until it stops.
5
Slide both paper adjusters to fit
snug against the paper’s edges.
make sure the paper lies flat in the
tray and that the paper fits under
the tab of the paper-length
adjuster.
Then slide the IN tray all the way
6
back in.
If it is up, flip the OUT tray back
down.
Print Side Down
. You can insert up to
print
6410007
6410008
8
Most paper prints better on one side than on the other. This is especially true for
coated or specially treated paper. The print side is usually indicated on the paper
package. Be sure you insert the paper into the IN tray of the printer with the
side down
For More Information:
Go to “Printing Cards” on page 46 for information on how to load small-sized
paper. Go to “Printing Banners” on page 51 for how to print on banner paper. Go to
“How to Print on Different Paper Sizes” on page 35 for information on using
papers of different sizes.
.
print
Setting Up Your Printer with a Parallel Printer Cable
1
Step 6: Install the Printer Software
Before you can use your new HP DeskJet printer, you must install the printer
software on every computer from which you will print. Your printer software is
located on the CD included with your printer. For your convenience, the printer
software is also available on diskettes.
From time to time, Hewlett-Packard provides updated printer software. Go to
“Printer Software” on page 70 for information on obtaining updated printer
software.
Go to the appendix, “Printing from DOS Applications” on page 91, for information
on installing the DOS printing software and printing from DOS.
Before You Begin
Make sure the computer is set up, operational, and meets the minimum system
1
requirements as given in “Checking Your Computer Settings” on page 82.
2
Perform all procedures given earlier in this book. This ensures that the printer is
properly set up and ready to print.
3 Make sure that the printer is connected to the computer with a parallel printer
cable and that no peripheral devices (such as scanners, backup units, and switch
boxes) are installed between the printer and the computer.
4 Make sure both the printer and the computer are turned on.
5 Close any software programs that are open and running on the computer,
except the HP DeskJet installer, Windows Explorer, or Program Manager. Go to
page 23 for instructions on how to close software programs.
6 Install the printer software on the computer. Perform the appropriate following
installation procedure for your computer’s operating system and type of disk
drives (either CD-ROM or floppy disk).
If you are installing the printer software from the CD, go to “Installing the Printer
Software from the CD” on page 10. If you are installing the printer software from
floppy disks, go to “Installing from Disks to a Directly Connected Computer
(Parallel Cable)” on page 24.
9
Setting Up Your Printer with a Parallel Printer Cable
1
Installing the Printer Software from the CD
Note: If the New Hardware Found box appears during the installation
procedure, click the “X” in the upper-right corner of the box, or click Cancel.
1
Insert the CD into your CD-ROM drive.
•
For Windows 95, 98 and NT 4.0, do the following:
a. From the taskbar, select Start ➙ Run.
b. Type the letter of the computer’s CD-ROM player (usually D:\ or E:\),
followed by setup.exe then click OK.
•
For Windows 3.1x, do the following:
a. In the Program Manger, select File ➙ Run.
b. Type the letter of the computer’s CD-ROM player (usually D:\ or E:\),
followed by setup.exe then click OK.
10
Note: If you don’t know which drive letter is for your CD-ROM player, open
Windows Explorer or File Manager and look for the letter next to the CD-ROM
icon.
2 When the opening screen appears, click Install HP DeskJet 8xxC Series
Printer Software. (Your printer model number will be on the install button.)
3 When the HP License Agreement box appears, read the agreement and click
Accept.
4 Do one of the following:
•
If the printer is turned on and is connected to the computer with the parallel
printer cable, the setup program automatically detects the printer and the port
to which it is connected. Just follow the instructions on the screen. Then,
proceed to step 5.
•
If the printer is turned off or if the connection to the computer has not yet been
made with the parallel printer cable, the setup program asks you to specify
which port to use for the printer. Select an LPT-type port; the default setting of
LPT1 is appropriate for most computers. Click Next and proceed to step 5.
Setting Up Your Printer with a Parallel Printer Cable
1
5 Follow the instructions on the screen.
If something goes wrong, go to “If You have Problems Installing” on page 23.
6 When prompted, restart Windows.
Note: You must restart Windows before the printer software can run.
7 Continue to follow the instructions on the screen.
8 When the Communication Test box appears, click Test Printer Communication.
Then do one of the following:
•
If the print test is successful, go directly to step 9.
•
If the test is unsuccessful, click Troubleshoot and try to correct this problem. If
you cannot correct this problem, click OK. For more information about printer
communications, go to “Communications Test and Two-way Communications
(Parallel Cable)” on page 24.
Note: The HP DeskJet 8xxC Series printer is automatically set as the default
Windows printer. If you find that it is not the default Windows printer, go to
“Setting the HP DeskJet Printer as the Default” on page 24.
9 Proceed to “Align the Inkjet Print Cartridges” on page 22.
11
Setting Up Your Printer with a USB Cable
1
Setting Up Your Printer with a USB
Cable
Note: The USB cable set up requires Windows 98. If you are using a parallel
cable for communications between your printer and your computer, go to
page 2.
USB Step 1: Unpack Your
Printer
1 Remove the packing material and
the packing tape from the outside
of the printer
12
6410021
2 Open the top cover. Remove both
pieces of plastic packing material
from the inside of the printer.
3 Close the top cover.
6410022
Setting Up Your Printer with a USB Cable
1
USB Step 2: Plug in the Power
Note: Do NOT connect your USB cable between the printer and the
computer. Make sure that the USB cable is NOT plugged into the computer at
this point in the setup procedure.
1 Leave the computer and the printer turned off.
2 Lift open the cable access door on the back of the printer.
3 Plug the power adapter’s cord
firmly into the connector on the
back of the printer.
4 Plug the appropriate end of the
power cord into the power
adapter.
5 Plug the other end of the power
cord into an electrical outlet.
Note: Use only the Power button on the front of the printer to turn the
printer on and off. Using a power strip, surge protector or a wall outlet switch
to turn the printer on and off may cause premature failure.
6410023
13
Setting Up Your Printer with a USB Cable
1
USB Step 3: Insert Print Cartridges
1 Press the Power button to turn on the printer.
The Power light comes on and
the Inkjet Print Cartridge light
blinks.
2 Open the top cover.
The cartridge cradle moves to the
center of the printer.
3 Remove the inkjet print cartridges
from their individual packages.
4 Carefully remove the protective vinyl
tape from the tri-color and black
inkjet print cartridges.
6410024
14
Note: Be sure not to touch the ink nozzles or the copper electrical contacts.
Also, do NOT remove the copper strip; these are electrical contacts required for
proper operation of the inkjet print cartridges.
Black
Inkjet Print
Cartridge
Vinyl Tape
Ink Nozzles
Vinyl
Tape
6410025
Tri-color
Inkjet Print
Cartridge
Ink Nozzles
Setting Up Your Printer with a USB Cable
1
5 For each inkjet print cartridge, lift the cradle latch inside the printer. With the
copper electrical contacts toward the rear of the printer and the inkjet print
cartridge held vertically, push the inkjet print cartridge firmly down into the
cradle.
Insert the black inkjet print cartridge in the right cradle, and insert the
tri-color inkjet print cartridge in the left cradle. You must insert both inkjet print
cartridges for the printer to operate.
6 Close the latch.
You will hear a click and feel
resistance when the latch is pushed
down.
7 Close the top cover.
The Inkjet Print Cartridge light
continues to blink for awhile and
then goes off. (You’ll hear the
cartridge cradle returns to its home
position on the right side of the
printer.)
6410005
6410026
15
Setting Up Your Printer with a USB Cable
1
Note: If the Inkjet Print Cartridge light continues to blink or if the cradle
doesn’t move to the right side of the printer, take out both cartridges and
reinsert them.
When either inkjet print cartridge starts to run out of ink, replace the empty
inkjet print cartridge. If you do not have a new replacement for the empty
inkjet print cartridge, leave the empty inkjet print cartridge in the cradle of the
printer. The printer will not print with only one inkjet print cartridge installed.
We recommend you keep spare inkjet print cartridges on hand. When buying
inkjet print cartridges, check the part numbers referenced below carefully to
make sure you are buying the right inkjet print cartridges for your printer.
These inkjet print cartridges have been specifically designed to work with your
printer to produce results that are always clear, always sharp.
Tri-Color HP No. [23] (equivalent to C1823 Series)
16
USB Step 4: Load Paper in Your Printer
1 Pull out the lower (IN) tray and
slide the paper-width and
paper-length adjusters out as
far as possible to make room
for the paper.
Flip up the upper (OUT) tray
for a better view of the IN tray.
Note: Although you’ll get great print results using plain paper, Hewlett-
Packard papers are developed especially for HP inks and your printer. In
addition, a broad range of printing possibilities opens to you when you use the
various HP papers. HP papers are available at most computer supply stores.
Go to “Paper Basics” on page 30 for more details.
IN Tray
6410006
OUT
Tray
Setting Up Your Printer with a USB Cable
1
2 Remove a stack of paper from its packaging. (Make sure all the paper in the
stack is the same size and type.) Tap the stack on a flat surface to even it up.
3 Put the paper into the IN tray, print
side down. You can insert up to
10 mm or 3/8 inch at a time.
4 Push the paper toward the back of
the paper tray until it stops.
5 Slide both paper adjusters to fit
snug against the paper’s edges.
make sure the paper lies flat in the
tray and that the paper fits under
the tab of the paper-length
adjuster.
6410007
6 Slide the IN tray all the way back in.
If it is up, flip the OUT tray back
down.
Print Side Down
Most paper prints better on one side than on the other. This is especially true for
coated or specially treated paper. The print side is usually indicated on the paper
package. Be sure you insert the paper into the IN tray of the printer with the print
side down.
For More Information:
Go to “Printing Cards” on page 46 for information on how to load small-sized
paper. Go to “Printing Banners” on page 51 for information on how to print on
banner paper. Go to “How to Print on Different Paper Sizes” on page 35 for
information on using papers of different sizes.
6410008
17
Setting Up Your Printer with a USB Cable
1
USB Step 5: Insert Printer Software CD in the Computer
Note: Make sure the host computer is operational, meets the minimum
system requirements as given on page 82 and that its USB port is enabled and
properly configured. (Go to “Frequently Asked Questions About USB
(Universal Serial Bus)” on page 86 for more information.)
1 Turn on the computer and wait for Windows 98 to start.
2 Insert the HP Printer Software CD into your CD-ROM drive.
USB Step 6: Connect USB Cable
1 Lift open the cable access door on
the back of the printer.
2 Plug one end of the USB cable into
the USB port on the printer.
18
3 Plug the other end into any USB
port on the computer.
USB Step 7: Install the USB
Printer Software
Note: You can also refer to the steps 7a through 7g, “Install USB Software”
on the separate USB Cable Setup sheet included with your printer.
1 After a few seconds, the Add New Hardware Wizard screen appears.
Note: If the Add New Hardware Wizard screen does not appear, your
computer may not be USB-enabled. You can still enjoy the full capabilities of
your HP DeskJet 8xxC Series printer by connecting the printer to the computer
with a parallel cable. Go to “Step 2: Connect Parallel Cable” on page 3 of this
User’s Guide for the appropriate procedures.
Setting Up Your Printer with a USB Cable
1
2 Click Next in this screen.
Note: The printer version on your screen will match the version of the printer
that you are installing.
3 Click Next in this screen too.
4 Select Specify a location: and click the
Browse button in the following screen. Do
NOT click Next.
5 As shown here, double-click on the CD
or disk drive icon, which ever is
appropriate for the type of media you
are installing from. Click on the
win98usb folder then click OK to
close the Browse screen and return to
the Wizard.
19
Setting Up Your Printer with a USB Cable
1
6 Click Next in this screen.
The Add New Hardware Wizard searches
for the win98usb driver.
7 When the driver file is located, click Next.
The driver file is installed on your
computer.
8 When you are notified that installation of
the USB software is completed, click
Finish.
20
USB Step 8: Install the Printer Software
1 Soon the opening screen for installing the HP DeskJet printer software appears.
Click Next.
2 When the HP License Agreement box appears, read the agreement, then click
Accept.
3 If you are notified that the HP DeskJet printer port could not be located, select
the USB port. Then click Next.
4 Follow the instructions on the screen.
If something goes wrong, go to “If You have Problems Installing” on page 23.
5 When prompted, restart Windows.
Setting Up Your Printer with a USB Cable
1
Note: You must restart Windows before the printer software can run.
6 Continue to follow the instructions on the screen.
Note: The HP DeskJet 8xxC Series printer is automatically set as the default
Windows printer. If you find that it is not the default Windows printer, go to
“Setting the HP DeskJet Printer as the Default” on page 24.
7 Proceed to “Align the Inkjet Print Cartridges” on page 22.
21
Setting Up Your Printer with a USB Cable
1
Align the Inkjet Print Cartridges
You’re ready for the final step in setting up your printer: aligning the inkjet print
cartridges to make sure you get the best print quality. Be sure to align the inkjet
print cartridges whenever you install a new inkjet print cartridge.
8 Be sure the printer’s IN tray contains plain paper.
9 Make sure that the paper adjusters are pushed in snug against the paper in the
IN tray.
10 Double-click the HP DeskJet Toolbox icon on your computer’s desktop.
Note: For Windows 3.1x, you can find the HP DeskJet Toolbox icon on your
desktop when you start your computer. Or, you can double-click it in the
HP DeskJet 8xxC Series utilities group in the Program Manager..
11 Click the Printer Services tab.
Then click Align the print
cartridges. Follow the directions
on the computer screen.
Print a Page!
You’re done with setup. You can print a test page right now while you still have the
HP DeskJet Toolbox open:
•
On the Printer Services tab of the HP DeskJet Toolbox, click Print a test page.
Check out the results! You’re ready to print your own work. For instructions, tips,
and some fun suggestions, read on!
22
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