Hp 6475B, 6470B User Manual

HP ProBook 6475b Notebook PC and HP ProBook 6470b Notebook PC

Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.

AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are U.S. registered trademarks of Intel Corporation. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: October 2012

First Edition: May 2012

Document Part Number: 677122-002

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ................................................................................... 15

Display ................................................................................................................................. 15

Buttons and fingerprint reader (select models only) ..................................................................... 17

Keys ..................................................................................................................................... 18

Lights .................................................................................................................................... 19

TouchPad .............................................................................................................................. 20

Front ..................................................................................................................................... 21

Left side ................................................................................................................................ 22

Right side .............................................................................................................................. 23

Rear ..................................................................................................................................... 24

Bottom .................................................................................................................................. 25

3 Illustrated parts catalog .................................................................................................. 27

Service tag ............................................................................................................................ 28

Computer major components ................................................................................................... 29

Display assembly subcomponents ............................................................................................. 40

Cable Kit .............................................................................................................................. 42

Plastics Kit ............................................................................................................................. 43

Mass storage devices ............................................................................................................. 44

Miscellaneous parts ................................................................................................................ 46

Sequential part number listing .................................................................................................. 47

4 Removal and replacement procedures ............................................................................ 61

Preliminary replacement requirements ....................................................................................... 61

Tools required ......................................................................................................... 61

Service considerations ............................................................................................. 61

Plastic parts ............................................................................................. 61

Cables and connectors ............................................................................. 61

Drive handling ......................................................................................... 62

Grounding guidelines .............................................................................................. 62

Electrostatic discharge damage .................................................................. 62

Packaging and transporting guidelines ........................................ 64

Component replacement procedures ........................................................................................ 66

Service tag ............................................................................................................. 66

Computer feet ......................................................................................................... 67

Battery ................................................................................................................... 68

SIM ....................................................................................................................... 69

Service cover .......................................................................................................... 70

Optical drive .......................................................................................................... 71

Upgrade bay .......................................................................................................... 73

Hard drive ............................................................................................................. 74

RTC battery ............................................................................................................ 76

Memory module ...................................................................................................... 77

WWAN module ..................................................................................................... 80

WLAN module ........................................................................................................ 82

Bluetooth module .................................................................................................... 84

Modem module ....................................................................................................... 85

Fan ....................................................................................................................... 87

Keyboard ............................................................................................................... 88

Base enclosure ........................................................................................................ 93

Speaker assembly ................................................................................................... 97

RJ-11 jack cable ...................................................................................................... 98

Service cover release latch assembly ......................................................................... 99

Battery release latch assembly ................................................................................ 102

Function board ..................................................................................................... 104

System board ....................................................................................................... 106

Heat sink .............................................................................................................. 111

Processor ............................................................................................................. 114

USB board ........................................................................................................... 117

Display assembly .................................................................................................. 119

5 Computer Setup (BIOS) and Advanced System Diagnostics ............................................ 127

Windows 8 ......................................................................................................................... 127

Using Computer Setup ........................................................................................... 127

Starting Computer Setup ......................................................................... 127

Navigating and selecting in Computer Setup ............................................. 128

Restoring factory settings in Computer Setup .............................................. 129

Updating the BIOS ................................................................................. 129

Determining the BIOS version ................................................... 129

Downloading a BIOS update .................................................... 130

Using Advanced System Diagnostics ....................................................................... 131

Windows 7 ......................................................................................................................... 132

Starting Computer Setup ........................................................................................ 132

Using Computer Setup ........................................................................................... 132

Navigating and selecting in Computer Setup ............................................. 132

Restoring factory settings in Computer Setup .............................................. 133

Updating the BIOS ................................................................................................ 134

Determining the BIOS version .................................................................. 134

Downloading a BIOS update ................................................................... 134

Using Advanced System Diagnostics ....................................................................... 135

SuSE Linux (SLED) ................................................................................................................. 136

Starting Computer Setup ........................................................................................ 136

Using Computer Setup ........................................................................................... 136

Navigating and selecting in Computer Setup ............................................. 136

Restoring factory settings in Computer Setup .............................................. 137

Updating the BIOS ................................................................................................ 137

Determining the BIOS version .................................................................. 138

Downloading a BIOS update ................................................................... 138

Using Advanced System Diagnostics ....................................................................... 139

6 Specifications ............................................................................................................... 140

Computer specifications ........................................................................................................ 140

14.0-inch SGA display specifications ..................................................................................... 142

Hard drive specifications ...................................................................................................... 143

7 Backup and recovery .................................................................................................... 144

Windows 8 ......................................................................................................................... 144

Backing up your information ................................................................................... 144

Performing a system recovery ................................................................................. 145

Using the Windows recovery tools ........................................................... 145

Using f11 recovery tools ......................................................................... 146

Using Windows 8 operating system media (purchased separately) ............... 147

Using Windows Refresh for quick and easy recovery .................................. 147

Remove everything and reinstall Windows ................................................ 148

Using HP Software Setup ........................................................................ 149

Windows 7 ......................................................................................................................... 149

Creating recovery media with HP Recovery Disc Creator ............................................ 150

Creating recovery media ......................................................................... 150

Backing up your information ................................................................................... 150

Performing a system recovery ................................................................................. 151

Using the Windows recovery tools ........................................................... 151

vii

Using f11 recovery tools ......................................................................... 152

Using a Windows 7 operating system DVD (purchased separately) .............. 153

SuSE Linux (SLED) ................................................................................................................. 154

Creating backups .................................................................................................. 154

Backing up your information ................................................................................... 154

Performing a system recovery ................................................................................. 155

USB Recovery option (select models only) ................................................................. 156

Remove everything and reinstall SLED ...................................................................... 157

8 Power cord set requirements ........................................................................................ 158

Requirements for all countries ................................................................................................ 158

Requirements for specific countries and regions ....................................................................... 159

9 Recycling ...................................................................................................................... 160

Index ............................................................................................................................... 161

viii

1 Product description

Category Description HP ProBook 6475b

Notebook PC

Product Name HP ProBook 6475b Notebook PC √

HP ProBook 6470b Notebook PC √

Processors

●

AMD® A10-4600M 3.20-GHz/2.30GHz processor (4.0-MB L2 cache, 1600-MHz DDR3, quad core, 35 W)

●

AMD A8-4500M 2.80-GHz/1.90-GHz processor (4.0-MB L2 cache, 1600MHz DDR3, quad core, 35 W)

●

AMD A6-4400M 3.20-GHz/2.70-GHz processor (1.0-MB L2 cache, 1600MHz DDR3, dual core, 35 W)

●

AMD A4-4300M 3.00-GHz/2.50-GHz processor (1.0-MB L2 cache, 1600MHz DDR3, dual core, 35 W)

√

HP ProBook 6470b

Notebook PC

Category Description HP ProBook 6475b

Notebook PC

HP ProBook 6470b

Notebook PC

Processors (continued)

●

Intel® Quad Core® i7-3540M 3.00GHz processor (SC turbo up to 3.70GHz; 1600- MHz FSB, 4.0-MB L3 cache, 35 W)

●

Intel Dual Core i7-3520M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600-MHz FSB, 4.0-MB L3 cache, 35 W)

●

Intel Dual Core i5-3380M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W)

●

Intel Dual Core i5-3360M 2.80-GHz processor (SC turbo up to 3.50-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W)

●

Intel Dual Core i5-3340M 2.70-GHz processor (SC turbo up to 3.40-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W)

●

Intel Dual Core i5-3320M 2.60-GHz processor (SC turbo up to 3.30-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W)

√

●

Intel Dual Core i5-3210M 2.50-GHz processor (SC turbo up to 3.10-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W)

●

Intel Core i3-3130M 2.60-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W)

●

Intel Core i3-3120M 2.50-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W)

●

Intel Core i3-3110M 2.40-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W)

●

Intel Core i3-2370M 2.40-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, 35 W)

●

Intel Celeron® B840 1.90-GHz processor (1333-MHz FSB, 2.0-MB L3 cache, 35 W)

Chipset AMD A70M fusion controller hub (FCH) √

2 Chapter 1 Product description

Category Description HP ProBook 6475b

Notebook PC

HP ProBook 6470b

Notebook PC

Chipset (continued) Mobile Intel QM77 chipset

Mobile Intel HM76 chipset

Graphics AMD integrated universal memory

architecture (UMA) graphics

Support for DisplayPort 1.2

Support for dual-display ports through the dock

●

Radeon® HD 7660G graphics on computer models equipped with an AMD A10-4600M 3.20-GHz/2.30GHz processor

●

Radeon HD 7640G graphics on computer models equipped with an AMD A8-4500M 2.80-GHz/1.90GHz processor

●

Radeon HD 7520G graphics on computer models equipped with an AMD A6-4400M 3.20-GHz/2.70GHz processor

●

Radeon HD 7420G graphics on computer models equipped with an AMD A4-4300M 3.00-GHz/2.50GHz processor

√

Switchable discrete graphics: AMD

Radeon™ HD 7570M (64-bit), with 1024MB GDDR5 (64-MB × 32,1.5V, 5-GBPS, quantity 4)

Internal graphics: UMA with shared video memory

●

Intel HD Graphics 4000 on computer models equipped with an Intel Quad Core i7, Intel Dual Core i5, and Intel Dual Core i3 processor

●

Intel HD Graphics 3000 on computer models equipped with an Intel Dual Core i3-2370M processor

●

Intel HD Graphics on computer models equipped with an Intel Celeron B840 processor

√

Category Description HP ProBook 6475b

Notebook PC

HP ProBook 6470b

Notebook PC

Graphics (continued)

Panel

●

Support for dual-display ports through docking station

●

Support for DisplayPort 1.2 (only on computer models equipped with a graphics subsystem with discrete memory)

●

Support for up to 4 displays through the APR (only on computer models equipped with a graphics subsystem with discrete memory)

●

14.0-in light-emitting diode (LED), highdefinition+ (HD+), AntiGlare (AG), SVA (1600×900) display with and without webcam and microphone

●

14.0-in LED, HD, AG, SVA (1366×768) display with and without webcam and microphone

All display assemblies include two wireless local area network (WLAN) antenna cables and two wireless wide area network (WWAN) antenna cables

Supports low voltage differential signalling (LVDS)

√

√√

Supports 16:9 aspect ratio

Supports privacy filter

Memory Two customer-accessible/upgradable

memory module slots

DDR3-12800 (1600-MHz) dual channel support

Supports 16384-MB of system RAM in the following configurations:

●

16384-MB (8192-MB×2)

●

8192-MB (8192-MB×1 or 4096×2)

●

6144-MB (4096-MB+2048-MB)

●

4096-MB (4096-MB×1 or 2048-MB×2)

●

2048-MB (2048×1)

Flash cache Intel 24-GB mSATA module (Intel Smart

Response Technology (SRT), not available on computer models equipped with WWAN or SSD)

√√

√

4 Chapter 1 Product description

Category Description HP ProBook 6475b

Notebook PC

HP ProBook 6470b

Notebook PC

Hard drive Supports 6.35-cm (2.5-in) hard drives in 9.5-

mm (.37-in) and 7.0-mm (.28-in) thicknesses (all hard drives use the same bracket)

Customer-accessible

Serial ATA

Supports the following hard drives:

●

750-GB, 7200-rpm, 9.5-mm

●

500-GB, 7200-rpm, 7.0-mm selfencrypting drive (SED)

●

500-GB, 7200-rpm, 7.0-mm

●

320-GB, 7200-rpm, 7.0-mm

Solid-state drive Solid-state drive (SSD) mounts in the same

bracket as the hard drive

Customer-accessible

Serial ATA type II and III

Supports the following SSDs:

●

256-GB SED III

√√

√

●

240-GB III

●

180-GB III

●

160-GB II

●

128-GB III

Upgrade drive Customer-accessible

●

128-GB SATA III √

Supports the following drive options:

●

Blu-ray ROM DVD±RW SuperMulti DL Drive

●

DVD±RW Double-Layer with SuperMulti Drive

●

DVD-ROM Drive

●

500-GB, 7200-rpm, 9.5-mm

Supports no drive option

√√

Category Description HP ProBook 6475b

Notebook PC

HP ProBook 6470b

Notebook PC

Optical drive Fixed

Serial ATA

12.7-mm tray load

Supports the following optical drives:

●

Blu-ray ROM DVD±RW SuperMulti DL Drive

●

DVD±RW Double-Layer with SuperMulti Drive

●

DVD-ROM Drive

Supports zero power optical drive

Audio and video Two stereo speakers √√

HD audio with SRS Premium Sound PRO √√

Integrated 720p HD webcam (supports no

camera option)

Integrated dual-array microphone on

computer models equipped with a webcam

Integrated mono microphone on computer models not equipped with a webcam

√√

Modem 56kbps v.92 MDC data/fax modem module

Supports no modem option

Modem module cable not included

Ethernet Realtek RTL8151FH-CG 10/100/1000

Ethernet network interface card (NIC)

NIC Power Down technology

S3/S4/S5 wake on LAN

Ethernet cable not included

Wireless Integrated wireless personal area network

(WPAN) option by way of Bluetooth 4.0 enhanced data rate (EDR) module

Supports no WPAN option

√√

6 Chapter 1 Product description

Category Description HP ProBook 6475b

Notebook PC

HP ProBook 6470b

Notebook PC

Wireless (continued) Integrated wireless local area network

(WLAN) options by way of wireless module

Three WLAN antennas built into display assembly

Support for the following WLAN formats:

●

Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter

●

Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter

●

Intel Centrino Advanced-N 6205 Combo Adapter

●

Intel Centrino Advanced-N 6205 WLAN module

●

Intel Centrino Ultimate-N 6300 WLAN module

●

Intel Centrino Wireless-N 2200

802.11b/g/n 2×2 WiFi Adapter

Supports no WLAN option

Integrated wireless wide area network

(WWAN) options by way of wireless module

√√

Two world-wide/5-band WWAN antennas built into display assembly

Secured by subscriber identity module (SIM, user-accessible behind battery)

Support for the following WWAN formats:

●

HP hs2350 HSPA+ Mobile Broadband Module

●

HP lt2523 LTE/HSPA+ Mobile Broadband Module

●

HP un2430 EV-DO/HSPA Mini Card

●

HP lt2522 LTE/EV-DO Mobile Broadband Module

●

HP un2430 EV-DO/HSPA Mini Card

●

HP un2430 EV-DO/HSPA Mobile Broadband Module

Supports no WWAN option

Supports WWAN after market option

Category Description HP ProBook 6475b

Notebook PC

HP ProBook 6470b

Notebook PC

External media cards

Ports

Integrated 54-mm ExpressCard

Secure Digital (SD) flash media slot with push-push technology, supporting the following digital card formats:

●

MultiMediaCard (MMC)

●

MMC+

●

Secure Digital (SD) Memory Card

●

SDHC

●

SDXC

●

1394a port

●

Audio-in (mono microphone)

●

Audio-out (stereo headphone)

●

Battery connector

●

DisplayPort 1.2 (on computer models equipped with a graphics subsystem with discrete memory)

●

DisplayPort 1.1a (on computer models equipped with a graphics subsystem with UMA memory)

√√

●

Docking connector

●

eSATA/USB 2.0 combo port

●

HP Smart AC adapter

●

RJ-45 (Ethernet)

●

RJ-11 (modem)

●

Secondary battery connector

●

Serial port

●

USB 3.0 ports (2)

●

USB 2.0 port

●

USB 2.0 charging port

●

VGA (Dsub 15 pin) supporting: 1920×1200 external resolution @ 75 Hz, hot plug and unplug and autodetection for correct output to wideaspect vs. standard aspect video

8 Chapter 1 Product description

Category Description HP ProBook 6475b

Notebook PC

HP ProBook 6470b

Notebook PC

Keyboard/pointing devices

Gesture support: MultiTouch gestures

Taps enabled by default √√

Support for TouchPad with image sensor √√

Support for Windows 8 Indirect Touch √√

Power requirements Supports the following HP Smart AC adapters:

Supports the following batteries:

Full-size keyboard with numeric keypad (upper-left justified), dual-point, spill-resistant, chiclet-style, with durakeys

enabled, two-finger scrolling, and pinchzoom as default

●

90-W HP Smart AC adapter (PFC, EM, 3-wire)

●

90-W HP Smart AC adapter (PFC, 3wire)

●

65-W HP Smart AC adapter (nonPFC, 3-wire)

●

65-W HP Smart AC adapter (RC/V, EM, 3-wire)

√√

●

9-cell, 100-Wh, 3.0-Ah battery

●

9-cell, 73-Wh, 2.2-Ah battery

●

6-cell, 62-Wh, 2.8-Ah battery

●

6-cell, 55-Wh, 2.8-Ah battery

●

3-cell, 31-Wh, 2.8-Ah battery

Security Supports security cable lock √√

Supports fingerprint reader and no

fingerprint reader option

Supports Trusted Platform Module (TPM) 1.2

(Infineon, soldered down) and TPM Enhanced Drive Lock (not supported in Asia and the People's Republic of China)

Integrated Smart Card reader (active) √√

Full volume encryption √√

Preboot authentication (password,

Smart Card)

√√

Category Description HP ProBook 6475b

Notebook PC

HP ProBook 6470b

Notebook PC

Operating system Preinstalled:

●

Windows® 8 ML 64 with Microsoft Basics (Japan only)

●

Windows 8 Professional 64 with Microsoft Basics (Japan only)

●

Windows 8 Professional 64 DPK with Windows 7 Professional 64 and 32 (Japan only)

●

Windows 7 Home Premium 64 and 32 with Microsoft Basics

●

Windows 7 Professional 64 and 32 with Microsoft Basics

●

Windows 7 Service Pack 1

●

FreeDOS

●

SUSE Linux (SLED; People's Republic of China only)

Preinstalled with Microsoft Office:

●

Windows 8 CH 64-bit with Office 2010 Transition OPK (People's Republic of China only)

√√

●

Windows 8 EM 64-bit with Office 2010 Transition OPK (not available in Japan)

●

Windows 8 ML 64-bit with Office 2010 Business and Home (Japan only; requires configuration with Office Personal Japan 2010 app AV)

●

Windows 8 ML 64-bit with Office 2010 Personal (Japan only; requires configuration with Office Personal Japan 2010 app AV)

●

Windows 8 ML 64-bit with Office 2010 Professional (Japan only; requires configuration with Office Personal Japan 2010 app AV)

●

Windows 8 ML 64-bit with Office 2010 Transition OPK (not available in Japan)

(Continued)

10 Chapter 1 Product description

Category Description HP ProBook 6475b

Notebook PC

HP ProBook 6470b

Notebook PC

Operating system

(continued)

Preinstalled with Microsoft Office:

(continued)

●

Windows 8 Professional 64-bit DPK with Windows 7 Professional 64- and 32-bit with Office 2010 Business and Home (Japan only; requires configuration with Office Personal Japan 2010 app AV)

●

Windows 8 Professional 64-bit DPK with Windows 7 Professional 64- and 32-bit with Office 2010 Personal (Japan only; requires configuration with Office Personal Japan 2010 app AV)

●

Windows 8 Professional 64-bit DPK with Windows 7 Professional 64- and 32-bit with Office 2010 Professional (Japan only; requires configuration with Office Personal Japan 2010 app AV)

●

Windows 8 Professional 64-bit DPK with Windows 7 Professional 64- and 32-bit with Office 2010 Starter (not available in Asia-Pacific countries and regions, Japan, or the People's Republic of China)

√√

●

Windows 8 Professional 64-bit with Office 2010 Business and Home (Japan only; requires configuration with Office Personal Japan 2010 app AV)

●

Windows 8 Professional 64-bit with Office 2010 Personal (Japan only; requires configuration with Office Personal Japan 2010 app AV)

●

Windows 8 Professional 64-bit with Office 2010 Professional (Japan only; requires configuration with Office Personal Japan 2010 app AV)

●

Windows 8 Professional 64-bit with Office 2010 Transition OPK (not available in Japan)

●

Windows 7 Home Basic 32-bit with Office Starter (emerging markets only)

(Continued)

Category Description HP ProBook 6475b

Notebook PC

HP ProBook 6470b

Notebook PC

Operating system

(continued)

Preinstalled with Microsoft Office:

(Continued)

●

Windows 7 Home Premium 64- and 32-bit with Office Starter (not available in Japan)

●

Windows 7 Home Premium 64-bit with Office 2010 Personal (only in Japan)

●

Windows 7 Home Premium 64-bit with Office 2010 Home & Business (only in Japan)

●

Windows 7 Home Premium 64-bit with Office 2010 Personal (only in Japan)

●

Windows 7 Home Premium 64-bit with Office 2010 Professional (only in Japan)

●

Windows 7 Professional 64- and 32-bit with Office 2010 Starter (not available in Japan)

●

Windows 7 Professional 64- and 32-bit with Office 2010 Business & Home (only in Japan)

√√

●

Windows 7 Professional 64- and 32-bit with Office 2010 Personal (only in Japan)

●

Windows 7 Professional 64- and 32-bit with Office 2010 Professional (only in Japan)

Restore media—DR-DVD:

●

Windows 8 (available with any Windows 8 operating system and required with Windows 8 Professional 64-bit DPK with Windows 7 image)

●

Windows 7 (available with any Windows 7 HP, Windows 7 Professional loc, Windows 7 HB, or Windows 8 Professional 64-bit DPK with Windows 7 image)

√√

12 Chapter 1 Product description

Category Description HP ProBook 6475b

Notebook PC

HP ProBook 6470b

Notebook PC

Operating system

(continued)

Certified:

Restore media—OS-DVD:

●

Windows 8 Professional 64-bit (required with Windows 8 Professional 64-bit DPK with Windows image)

●

Windows 7 Home Basic 32-bit (available with any Windows 7 Home Basic location except Asia-Pacific countries and regions and the People's Republic of China)

●

Windows 7 Home Premium 64- and 32-bit (available with any Windows 7 Premium location except Asia-Pacific countries and regions and the People's Republic of China)

●

Windows 7 Professional 64- and 32-bit (available with any Windows 7 Professional or Windows 8 Professional 64-bit DPK with Windows image location except Asia-Pacific countries and regions and the People's Republic of China)

√√

●

Microsoft WHQL

●

SuSE Linux Enterprise (SLED) 64-bit Service Pack 2

Category Description HP ProBook 6475b

Notebook PC

HP ProBook 6470b

Notebook PC

Operating system

(continued)

Serviceability End user replaceable parts:

Web-only support:

●

Windows XP Pro 32-bit

●

Windows 7 Enterprise 64- and 32-bit

●

Windows 7 Ultimate 64- and 32-bit

●

AC adapter

●

Battery

●

Hard drive

●

Keyboard

●

Memory module

●

mSATA drive

●

Optical drive

●

Solid-state drive

●

WLAN module

●

WWAN module

√√

14 Chapter 1 Product description

2 External component identification

Display

Item Component Description

(1) Internal display switch Turns off the display or initiates Suspend if the display is

closed while the power is on.

NOTE: The display switch is not visible from the outside

of the computer.

(2) WLAN antennas (2)* Send and receive wireless signals to communicate

with WLANs.

(3) Internal microphones (2, select models only) Record sound.

NOTE: Only models equipped with a webcam have 2

internal microphones. Models without a webcam have only 1 internal microphone.

(4) Webcam light (select models only) On: The webcam is in use.

Display

Item Component Description

(5) Webcam (select models only) Records video and captures still photographs.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

16 Chapter 2 External component identification

Buttons and fingerprint reader (select models only)

NOTE: Your computer may look slightly different from the illustration in this section.

Item Component Description

(1) TouchPad on/off button Turns the TouchPad on and off.

(2) Power button

●

When the computer is off, press the button to turn on the computer.

●

When the computer is on, press the button briefly to initiate Suspend.

●

When the computer is in the Suspend state, press the button briefly to exit Suspend.

●

When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and operating system shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings:

●

Windows 8—From the Start screen, type power, select Settings, and then select Power Options.

●

Windows 7:

1. Select Computer > Control Center.

2. In the left pane, click System, and then click

Power Management in the right pane.

(3) Wireless button Turns the wireless feature on or off but does not establish

a wireless connection.

Buttons and fingerprint reader (select models only)

Item Component Description

Keys

(4) Web browser button

(5) Volume mute button Mutes and restores speaker sound.

(6) Fingerprint reader (select models only) Allows a fingerprint logon instead of a password logon.

●

When the computer is on, press the button to open the default Web browser.

●

When the computer is off, in the Suspend state, or in Hibernation, the button does not perform any action or function.

NOTE: Your computer may look slightly different from the illustration in this section.

Item Component Description

(1) Function keys Execute frequently used system functions when pressed in

(2) fn key Executes frequently used system functions when pressed

(3) Operating system logo key Displays the operating system menu.

(4) Operating system applications key Displays a shortcut menu for items beneath the cursor.

18 Chapter 2 External component identification

combination with the fn key.

in combination with a function key.

Lights

NOTE: Your computer may look slightly different from the illustration in this section.

Item Component Description

(5) Embedded numeric keypad When the keypad is turned on, it can be used like an

external numeric keypad.

Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.

(6) num lk key Turns the embedded numeric keypad on and off when

pressed in combination with the fn key.

Item Component Description

(1) TouchPad light

(2) Caps lock light

(3) Power light

(4) Wireless light

●

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

●

On: Caps lock is on.

●

Off: Caps lock is off.

●

On: The computer is on.

●

Blinking: The computer is in the Suspend state.

●

Off: The computer is off or in Hibernation.

●

White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on.

●

Amber: All wireless devices are off.

Lights

Item Component Description

(5) Web browser light

(6) Mute light

(7) Num lock light On: Num lock is on.

TouchPad

NOTE: Your computer may look slightly different from the illustration in this section.

●

On: The computer is on.

●

Off: The computer is off, in the Suspend state, or in Hibernation.

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

Item Component Description

(1) Pointing stick (select models only) Moves the pointer and selects or activates items on

(2) Left pointing stick button (select models

only)

(3) TouchPad on/off button Turns the TouchPad on or off.

(4) TouchPad zone Moves the pointer and selects or activates items on

20 Chapter 2 External component identification

the screen.

Functions like the left button on an external mouse.

the screen.

Item Component Description

(5) Left TouchPad button Functions like the left button on an external mouse.

Front

(6) Right pointing stick button (select models

only)

(7) Right TouchPad button Functions like the right button on an external mouse.

Functions like the right button on an external mouse.

NOTE: Your computer may look slightly different from the illustration in this section.

Item Component Description

(1) Display release latch Opens the computer.

(2) Wireless light

(3) Power light

(4) AC adapter/Battery light

●

White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on.

●

Amber: All wireless devices are off.

●

On: The computer is on.

●

Blinking: The computer is in the Suspend state.

●

Off: The computer is off or in Hibernation.

●

Amber: The computer is connected to external power and the battery is charged from 0 to 90 percent.

●

White: The computer is connected to external power and the battery is charged from 90 to 99 percent.

●

Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

●

Off: The battery is fully charged.

Front

Item Component Description

(5) Hard drive light

(6) Speakers (2) Produce sound. One of the speakers is on the bottom of

Left side

NOTE: Your computer may look slightly different from the illustration in this section.

●

Blinking white: The hard drive or optical drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the hard drive.

the computer, and it cannot be seen from the front of the computer.

Item Component Description

(1) Power connector Connects an AC adapter.

(2) 1394 port Connects an optional IEEE 1394 or 1394a device, such

as a camcorder.

(3) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide

enhanced USB power performance.

(4) HP ExpressCard slot or Smart Card reader

(depending on configuration)

(5) Media Card Reader Supports the following digital card formats:

Supports optional ExpressCards or Smart Cards.

●

MultiMediaCard (MMC)

●

MMC+

●

Secure Digital (SD) Memory Card

●

SDHC

●

SDXC

22 Chapter 2 External component identification

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