HP 4400c, 5400c User Manual

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hp scanjet 4400c series

and 5400c series scanners

user’s manual

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The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE: “Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data Clause at DFARS 52.227-7013.”

Material scanned by this product might be protected by governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all such laws and regulations.

3 Front panel and accessories comparisons Back to TOC

Front panel and accessories comparisons

The following tables provide information about the HP Scanjet 4400c series and 5400c series scanners, including descriptions of the buttons available on the front panels and the accessories you can use with these scanners.

To find information about your scanner, see the following tables:



"HP Scanjet 4400c scanner" on page 4.



"HP Scanjet 4470c scanner" on page 5.



"HP Scanjet 5400c scanner" on page 6.



"HP Scanjet 5470c scanner" on page 7.



"HP Scanjet 5490c scanner" on page 9.

4 Front panel and accessories comparisons Back to TOC

HP Scanjet 4400c scanner

Feature

Copy button

Photo Reprint button

Scan To button

E-mail button

Power Save button

Included on scanner or in box

Supported

accessory

Feature

HP Scanjet Transparency Adapter (XPA)

Included on scanner or in box

Supported

accessory

a. Supported accessories include accessories that are not boxed with the

scanner, but can be purchased separately.

USB cable

Parallel cable

Back to TOC Front panel and accessories comparisons 5

HP Scanjet 4470c scanner

Feature

Copy button

Color/black & white copy button and select number of copies buttons

Photo Reprint button

Scan To button

E-mail button

Share-to-Web button

Included on scanner or in box

Supported

accessory

Feature

More options button

Cancel button

Two-digit LCD

USB cable

Parallel cable

HP Scanjet Transparency Adapter (XPA)

Included on scanner or in box

Supported

accessory

Power Save button

a. Supported accessories include accessories that are not boxed with the

scanner, but can be purchased separately.

6 Front panel and accessories comparisons Back to TOC

HP Scanjet 5400c scanner

Feature

Copy button

Color/black & white copy button and select number of copies buttons

Photo Reprint button

Scan To button

E-mail button

Share-to-Web button

Included on scanner or in box

Supported

accessory

Feature

Cancel button

Two-digit LCD

Scanner lock

USB cable

Parallel cable

HP Scanjet Transparency Adapter (XPA)

Included on scanner or in box

Supported

accessory

Power Save button

More options button

HP Scanjet Automatic Document Feeder (ADF)

a. Supported accessories include accessories that are not b oxed with the

scanner, but can be purchased separately.

Back to TOC Front panel and accessories comparisons 7

HP Scanjet 5470c scanner

Feature

Copy button

Color/black & white copy button and select number of copies buttons

Photo Reprint button

Scan To button

Select Destination button

Included on scanner or in box

Supported

accessory

Feature

Power Save button

More options button

Cancel button

16-character LCD

Scanner lock

USB cable

Included on scanner or in box

Supported

accessory

E-mail button

Share-to-Web button

Parallel cable

8 Front panel and accessories comparisons Back to TOC

Feature

HP Scanjet Transparency Adapter (XPA)

HP Scanjet Automatic Document Feeder (ADF)

Included on scanner or in box

Supported

accessory

a. Supported accessories include accessories tha t are not boxed with the

scanner, but can be purchased separately.

Back to TOC Front panel and accessories comparisons 9

HP Scanjet 5490c scanner

Feature

Copy button

Color/black & white copy button and select number of copies buttons

Photo Reprint button

Scan To button

Select Destination button

Included on scanner or in box

Supported

accessory

Feature

Power Save button

More options button

Cancel button

16-character LCD

Scanner lock

USB cable

Included on scanner or in box

Supported

accessory

E-mail button

Share-to-Web button

Parallel cable

10 Front panel and accessories comparisons Back to TOC

Feature

HP Scanjet Transparency Adapter (XPA)

HP Scanjet Automatic Document Feeder (ADF)

Included on scanner or in box

Supported

accessory

a. Supported accessories include accessories tha t are not boxed with the

scanner, but can be purchased separately.

Front panel and accessories comparisons

HP Scanjet 4400c scanner . . . . . . . . . . . . . . . . . . . . . . . .4

HP Scanjet 4470c scanner . . . . . . . . . . . . . . . . . . . . . . . .5

HP Scanjet 5400c scanner . . . . . . . . . . . . . . . . . . . . . . . .6

HP Scanjet 5470c scanner . . . . . . . . . . . . . . . . . . . . . . . .7

HP Scanjet 5490c scanner . . . . . . . . . . . . . . . . . . . . . . . .9

1 Getting started

Printing this information . . . . . . . . . . . . . . . . . . . . . . . . . .13

Viewing the product tour . . . . . . . . . . . . . . . . . . . . . . . . .13

Where do I start? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Using the scanner buttons . . . . . . . . . . . . . . . . . . . . . .14

Using the HP Precisionscan Pro software . . . . . . . . . . . .14

Using another program . . . . . . . . . . . . . . . . . . . . . . .14

Using the HP Scanjet Copy Utility . . . . . . . . . . . . . . . .14

Selecting and preparing items. . . . . . . . . . . . . . . . . . . . . .15

Items for the scanner glass . . . . . . . . . . . . . . . . . . . .15

Items for the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Items for the XPA . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Completing your first scan . . . . . . . . . . . . . . . . . . . . . . . .17

Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . .20

2 Scanning from scanner buttons

Overview of scanner buttons. . . . . . . . . . . . . . . . . . . . . . .24

Scanning quickly with scanner buttons . . . . . . . . . . . . . . . .26

Scanning to the HP Precisionscan Pro software . . . . . . . .26

Scanning to another program . . . . . . . . . . . . . . . . . . .27

Sending a scan to a website . . . . . . . . . . . . . . . . . . . .28

Scanning for photo reprints . . . . . . . . . . . . . . . . . . . . .29

Sending a scan using e-mail . . . . . . . . . . . . . . . . . . . .30

Printing copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Changing settings for buttons . . . . . . . . . . . . . . . . . . . . . .34

List of options for scanner buttons . . . . . . . . . . . . . . . . .35

3 Scanning from HP Precisionscan Pro

Overview of the HP Precisionscan Pro software . . . . . . . . . .39

Starting the HP Precisionscan Pro software . . . . . . . . . . .40

Finding help for using the software . . . . . . . . . . . . . . . .40

Performing a new scan . . . . . . . . . . . . . . . . . . . . . . . . . .41

Cropping or selecting an area for final scan . . . . . . . . . . . .42

Getting a closer look (zooming) . . . . . . . . . . . . . . . . . . . .43

Selecting output type . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Making optional adjustments, basic . . . . . . . . . . . . . . . . . .45

Resizing (output dimensions) . . . . . . . . . . . . . . . . . . . .45

Changing resolution . . . . . . . . . . . . . . . . . . . . . . . . .46

Changing contrast. . . . . . . . . . . . . . . . . . . . . . . . . . .46

Rotating an image. . . . . . . . . . . . . . . . . . . . . . . . . . .47

Mirroring (reversing) an image. . . . . . . . . . . . . . . . . . .47

Sharpening an image . . . . . . . . . . . . . . . . . . . . . . . .48

Resetting all adjustments . . . . . . . . . . . . . . . . . . . . . .48

Making optional adjustments, advanced. . . . . . . . . . . . . . .49

Inverting the image . . . . . . . . . . . . . . . . . . . . . . . . . .49

Changing midtones . . . . . . . . . . . . . . . . . . . . . . . . . .50

Changing highlights . . . . . . . . . . . . . . . . . . . . . . . . .51

Changing shadows . . . . . . . . . . . . . . . . . . . . . . . . .52

Checking for clipped areas. . . . . . . . . . . . . . . . . . . . .53

Setting pixel output levels . . . . . . . . . . . . . . . . . . . . . .54

Viewing RGB values and pixels . . . . . . . . . . . . . . . . . .55

About the histogram. . . . . . . . . . . . . . . . . . . . . . . . . .56

Changing the hue . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Changing the saturation . . . . . . . . . . . . . . . . . . . . . . .57

Changing the black and white threshold . . . . . . . . . . . .58

12 Back to TOC

Setting which colors become black or white in

black & white bitmaps . . . . . . . . . . . . . . . . . . . . .59

Descreening images . . . . . . . . . . . . . . . . . . . . . . . . .60

Resetting all adjustments . . . . . . . . . . . . . . . . . . . . . . .60

Completing the final scan. . . . . . . . . . . . . . . . . . . . . . . . .61

Sending to a program . . . . . . . . . . . . . . . . . . . . . . . .61

Returning the image to a TWAIN program. . . . . . . . . . .62

Saving to a file . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Placing a scan on a website . . . . . . . . . . . . . . . . . . . .64

Setting the scanned image as wallpaper . . . . . . . . . . . .65

Copying and pasting into another program . . . . . . . . . .65

Dragging-and-dropping into another program . . . . . . . . .65

Dragging-and-dropping to the Windows Desktop

or a folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Scanning to CD . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Other features and tips . . . . . . . . . . . . . . . . . . . . . . . . . .67

Tips for best image quality . . . . . . . . . . . . . . . . . . . . .67

Saving settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Setting preferences . . . . . . . . . . . . . . . . . . . . . . . . . .68

Scanning from other programs (TWAIN) . . . . . . . . . . . .71

Scanning from other programs (WIA) . . . . . . . . . . . . . .72

What to expect from OCR programs . . . . . . . . . . . . . .73

5 Troubleshooting and maintaining

Checking the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Starting troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . .86

Resolving scanner messages. . . . . . . . . . . . . . . . . . . . . . .87

Resolving issues that did not generate messages. . . . . . . . . .87

Resolving image-quality issues. . . . . . . . . . . . . . . . . . . . . .90

Resolving issues with scanned images. . . . . . . . . . . . . .91

Resolving issues with printed copies . . . . . . . . . . . . . . .93

Resolving issues with slides and negatives . . . . . . . . . .95

Resolving issues with editable text . . . . . . . . . . . . . . . . . . .96

Resolving issues sending to destinations . . . . . . . . . . . . . . .97

Resolving issues with accessories. . . . . . . . . . . . . . . . . . .100

Resolving issues with the XPA. . . . . . . . . . . . . . . . . . .100

Resolving issues with the ADF . . . . . . . . . . . . . . . . . .101

Clearing jams from the ADF . . . . . . . . . . . . . . . . . . . . .102

Cleaning and maintaining . . . . . . . . . . . . . . . . . . . . . . .105

Cleaning the scanner glass . . . . . . . . . . . . . . . . . . . .105

Cleaning the XPA . . . . . . . . . . . . . . . . . . . . . . . . . .106

Cleaning the ADF glass . . . . . . . . . . . . . . . . . . . . . .106

Uninstalling the software . . . . . . . . . . . . . . . . . . . . . . . .107

Other resources, support, and specifications . . . . . . . . . . .107

A Using software commands and controls

4 Using accessories

Scanning from the ADF . . . . . . . . . . . . . . . . . . . . . . . . . .76

Scanning from the XPA . . . . . . . . . . . . . . . . . . . . . . . . . .77

Scanning slides . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Scanning negatives . . . . . . . . . . . . . . . . . . . . . . . . .79

Making optional adjustments for slides or negatives. . . . . . . .81

Adjusting midtones for slides or negatives. . . . . . . . . . . .81

Adjusting highlights for slides or negatives . . . . . . . . . . .82

Adjusting shadows for slides or negatives . . . . . . . . . . .82

Viewing RGB values and pixel color . . . . . . . . . . . . . . .83

Using keyboard shortcuts and the menus. . . . . . . . . . . . . .110

HP Precisionscan Pro tool and information bars . . . . . . . . .113

Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Adding tools to the toolbar . . . . . . . . . . . . . . . . . . . .114

Info bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Context-sensitive cursors. . . . . . . . . . . . . . . . . . . . . . . . .116

B Glossary Index

Back to TOC Getting started 13

Getting started

This section contains the basics to help you get started with your new HP Scanjet scanner. From here, you can learn about viewing the product tour, preparing items before you scan them, and choosing which scanning method to use.

Printing this information

To print this .pdf manual, use the Print command on the File menu. Print the whole document, or print only the chapters or topics you want according to their page numbers. See the table of contents for page numbers of topics.

Viewing the product tour

The product tour is a fast and easy way to explore the capabilities of the scanner and see some interesting ways you can use the scanner to meet your needs. The product tour, which only takes three minutes, begins automatically when you start the HP Precisionscan Pro software. However, you also have the option of disabling the product tour and viewing it at another time.

To view the tour at other times: On the Start menu, point to Programs, and click HP Precisionscan Pro. Then, on the Help menu, click

Product Tour.

14 Getting started Back to TOC

Where do I start?

You can start scanning from one of these places:



Scanner buttons



HP Precisionscan Pro software



Another program



HP Scanjet Copy Utility

Where you start depends on what you want to do with the scan and on your own preferences.

Using the scanner buttons

Use the scanner buttons, which are shortcuts, when you want to:



start at the scanner.



scan quickly without making changes.



scan an item using the default settings optimized for the destination you choose.

See "Scanning from scanner buttons" on page 23.

Using another program

Start scanning from within another program when:



You want to bring a scanned item into an open program, such as

your word-processing program.



The program in which you are working is compliant with TWAIN or

WIA. A program is compliant if a command such as Acquire

Image or From Scanner appears on a menu such as the File

menu. If you are unsure whether your program complies with

TWAIN or WIA standards, or you do not know the command for

inserting a scanned item, see the documentation for the program.

See "Scanning from other programs (TWAIN)" on page 71.

If the program is compliant with WIA, see "Scanning from other

programs (WIA)" on page 72.

Using the HP Scanjet Copy Utility

Use the HP Scanjet Copy Utility when you need to make standard copy adjustments, such as reducing or enlarging, or lightening or darkening. You can also choose a printer other than the default.

Using the HP Precisionscan Pro software

Use the HP Precisionscan Pro software when you want to:



view or change a scanned image before you send it. Changes might include resolution, cropping, or resizing.



send to a destination, such as a desktop publishing program, but there is no button on the scanner for that destination.

See "Scanning from HP Precisionscan Pro" on page 39.

To start the utility: on the Start menu, point to Programs, point to HP Scanjet Utilities, and click HP Copy Utility. For help using the utility, click Help in the utility.

Back to TOC Getting started 15

Selecting and preparing items

Before placing items in the scanner, follow these guidelines for selecting and preparing them to prevent damage to the items and the scanner.

CAUTION Improper placement and scanning can damage the

items and the scanner.

Items for the scanner glass

The scanner glass can scan the widest range of items, including:



paper items



news clippings, receipts, and business cards



items on all weights of media, including media lighter than 60 g/m2

(16 lb) or heavier than 105 g/m



gum-backed paper



multipart forms with carbon pages



old or worn photographs or documents



items containing tears, perforations, punch holes, wrinkles, or curls



flatter three-dimensional items such as fabric, pages in books, and

paper with texture

CAUTION Avoid placing items with sharp edges on the scanner

glass. Doing so can damage the scanner.

Before placing an item on the scanner glass, make sure the item is free of wet glue, correction fluid, or other contaminating substances.

(28 lb)

16 Getting started Back to TOC

Items for the ADF

The HP Scanjet Automatic Document Feeder (ADF), which is a fast, convenient way to scan multiple-page items, is included or supported on some scanner models. See "Front panel and accessories

comparisons" on page 3. The ADF accepts items that meet the

following specifications:



items on standard Letter-, A4-, and Legal-size media



items consisting of as many as 25 unbound pages



items ranging in size from 88.9 by 127 mm (3.5 by 5 inches) to

215.9 by 355.6 mm (8.5 by 14 inches)



items ranging in weight from 60 to 90 g/m2 (16 to 24 lb)



items that are square or rectangular and in good condition (not fragile or worn)



items that are free of tears, perforations, or punch holes



items that are free of wet glue, correction fluid, or ink

Avoid multipart forms with carbon pages, transparencies, magazine pages, gum-backed pages, and light “onionskin” pages.

Items for the XPA

The HP Scanjet Transparency Adapter (XPA) is included with some scanner models or can be ordered. Use the XPA and its templates to scan:



35 mm photographic negatives



35 mm slides

Because these items are easily damaged, handle them only by their edges.

Before placing an item in the ADF, prepare the item by doing the following:



Remove curls or wrinkles.



Remove staples, paper clips, paper sticky notes, and any other materials from items.

If your item does not meet these guidelines or you cannot prepare it as stated, use the scanner glass.

Back to TOC Getting started 17

Completing your first scan

This section shows you how to take the same item and scan to print using the two primary scanning methods:



Scanner buttons



HP Precisionscan Pro software

Before scanning, place the item in the scanner.

To load the item in the scanner

1 Choose an item to scan, such as a page from a magazine.

2 Place the item face down on the scanner glass and close the lid.

3 See "To complete your first scan using the scanner buttons" on

page 18.

18 Getting started Back to TOC

To complete your first scan using the scanner buttons

1 Load the item in the scanner. See "To load the item in the scanner"

on page 17.

2 On the scanner, press the Copy button ( ). The scanner

scans the item using settings optimized for printing this type of item and then prints the item to the default printer.

Copy

3 If the scan does not work, or you have difficulty with this process,

please see "Resolving issues that did not generate messages" on

page 87.

To complete your first scan using the HP Precisionscan Pro software

1 Load the item in the scanner. See "To load the item in the scanner"

on page 17.

2 With the item loaded, press the Scan To button ( ) on the

scanner. The scanner scans the item to the HP Precisionscan Pro software, choosing the best settings for this type of item.

3 When the scanned image appears in the preview window of the

software, draw a selection border around the image or the portion of the image you want. To do so, click on one corner of the area you want, and while holding down the mouse button, drag the cursor to the opposite corner. Release the mouse button to complete the border.

Selection border

If you have not already scanned using the HP Precisionscan Pro software, see "To complete your first scan using the HP Precisionscan

Pro software" on page 18.

Back to TOC Getting started 19

4 Experiment with the image. Change the output type or make other

adjustments.

5 When you finish: On the Scan menu, click Print.

6 Select any printer options you want and click OK. The scanner

performs a final scan including your changes, then prints the scanned image.

7 If the scan does not work, or you have difficulty with this process,

please see "Resolving issues that did not generate messages" on

page 87.

If you have not already scanned using the scanner buttons, see "To

complete your first scan using the scanner buttons" on page 18.

20 Getting started Back to TOC

Frequently asked questions

This section contains answers to some questions users frequently ask about scanning.

What settings does the HP Precisionscan Pro software set automatically for an item I scan?

Based on the scanned item, the software automatically chooses optimal values for these settings:



output type



resolution



sharpening



exposure (midtones, highlights, and shadows)



color (hue and saturation or black & white threshold)

Usually, the values the software selects provide optimal results. However, you can change these values in the HP Precisionscan Pro software.

How can I reduce the time it takes to scan?

You can reduce the time it takes to scan an item by scanning in black and white when the original is one of the following:



a black-and-white photograph or drawing



a color photo or drawing, but you want a black-and-white image to

appear on the computer screen



contains only text

Another option is to reduce file size. See "How can I reduce the file

size?" on page 21.

Print color originals as black and white by selecting the Black & White option on the front panel and pressing the Copy button ( ). Or, in the HP Precisionscan Pro software, choose the Grayscale or Black & White output types before your final scan (after the scanner completes a preview scan). See "Selecting output type" on page 43.

In the HP Precisionscan Pro software, select the Extend lamp time out setting on the Scanner tab. When selected, this setting keeps the scanner lamp and the XPA light source (if connected) on beyond the default time out period. See "Setting preferences" on page 68.

Back to TOC Getting started 21

How can I reduce the file size?

To reduce file size:



Save files using a compressed format, such as TIFF compressed or JPEG.



Avoid using the True Color output type unless necessary. This output type offers exceptional quality for color photos or drawings, but it also creates large file sizes.



Set the resolution no higher than necessary. Generally, the resolution the software automatically sets provides the best balance between image quality and small file size.



For photos, significantly reduce file size by cropping the photo to select just one area as the final scanned image. Or, resize the entire photo to smaller dimensions.

Should I change the resolution?

The HP Precisionscan Pro software sets the resolution for you based on the original document attributes. In almost all cases, you get the best results and the smallest file size using the default resolution.

What is the difference between screen and print quality?

What is the difference between zooming and resizing?

Use Zoom In to view an area of the scanned image close up. Use Zoom Out to return to the original view of the image.

The zoom commands do not change the final size of your scan; they just give you a different view on a monitor. To reduce or enlarge the size of the final scan, use the Resize command on the Tools menu.

What do I need to know about scanning text?

When you scan an item containing text, you can use the text either as a scanned image, such as a fax or image archive, or as text you can edit.

To have the optical character recognition (OCR) software make the text editable automatically and send the text to a supported wordprocessing program, press the Scan To button ( ). In the HP Precisionscan Pro software, use the output type of Editable Text (OCR) or Text & Image. Then, on the Scan menu, click Scan To, choose your word-processing program, and click Scan.

Tip Perform a spell-check after you have successfully

scanned your text to a word-processing program.

A computer screen usually displays images at 72 to 75 pixels per inch (PPI). Print resolution is usually higher. Screens also use fewer colors to display an image. Even if an image looks incorrect on the screen, it might print the way you want.

22 Getting started Back to TOC

Back to TOC 23

Scanning from scanner buttons

The scanner buttons provide an easy way to scan items directly to destinations using settings optimized for the destination you choose. You do not view or change scanned images before they go to the destination.

To view or change images, scan to the HP Precisionscan Pro software using the Scan To button ( ). For more help viewing or changing images, see "Overview of the HP Precisionscan Pro software" on

page 39.

Tip You can change the default settings for some

buttons on the scanner. See "Changing settings for

buttons" on page 34.

24 Scanning from scanner buttons Back to TOC

Overview of scanner buttons

For a list of buttons available on your scanner, see the "Front panel and accessories comparisons" on page 3.

Scan To

Scan to the HP Precisionscan Pro software. View the image or make adjustments, such as changing resolution or resizing. If your scanner also has a Select Destination button (some models only) next to the Scan To button, you can select and scan to other programs on your computer.

Select Destination (some models only)

Press this button up or down to choose a program, then press the Scan To button. The Scan To button scans the item using settings optimized for that destination and sends the scan to that destination.

Share-to-Web (some models only)

Scan a photo and send it to the HP Share-to-Web wizard on your computer. The HP Share-to-Web wizard uploads the image to a website.

Photo Reprint

Scan a photo and send it to the HP Photo Printing software for printing multiple photos on one page, or for creating photo album pages.

E-mail

Scan using settings optimized for e-mail. The e-mail program window automatically launches so you can compose your message. The scanned image becomes a file attachment in the new e-mail message. If you do not have a supported e-mail program, this button allows you to save the scanned image as an e-mail file.

Back to TOC Scanning from scanner buttons 25

Copy

Print copies using settings optimized for printing. At the computer, you can click Cancel to choose additional copy settings in the HP Scanjet Copy Utility before the pages print.

Number of copies (some models only)

Choose the number of copies before pressing Copy. The liquid crystal display (LCD) display shows the number of copies selected.

Color/Black & White copy (some models only)

Choose the color or black and white setting before pressing Copy to ensure the best settings are used. Only use color copy if you are printing to a color printer and want a color copy. The light adjacent to the currently selected choice is lit.

More Options (some models only)

Open the dialog box to change settings, such as output quality, for some buttons on the scanner. If your scanner does not have this button, change button settings with the HP Scanjet Button Options program on your computer. See "To change settings for buttons or update destinations" on page 34.

Cancel (some models only)

Cancel a scan while the scanner is in the process of scanning, or cancel a series of scans from the HP Scanjet Automatic Document Feeder (ADF).

Power Save

Puts the scanner in an energy-conservation mode. The scanner lamp and a small indicator light near the Power Save button turn off. To use the scanner, press any button on the front panel of the scanner or start a scan from the computer. The scan begins when the lamp is ready.

26 Scanning from scanner buttons Back to TOC

Scanning quickly with scanner buttons

Use the scanner buttons to scan quickly to a destination using settings optimized for that destination. A destination is a printer, file, or program, such as your e-mail or word-processing program.

If you are scanning slides or negatives using the HP Scanjet Transparency Adapter (XPA), you must scan from the HP Precisionscan Pro software. See "Scanning from the XPA" on

page 77.

Scanning to the HP Precisionscan Pro software

When you use the Scan To button ( ), you send directly to the HP Precisionscan Pro software. Using the HP Precisionscan Pro software, you can preview scanned images and make changes to the images before you send them to a destination or file them.

To scan to the HP Precisionscan Pro software

Before you begin, make sure no other program name displays in the scanner’s LCD window or that the LCD window reads Ready. (Some models only, see "Front panel and accessories comparisons" on

page 3). If another program name displays, press the Select

Destination button ( ) up or down until HP Precisionscan is listed in the scanner’s LCD window.

1 Close the HP Scanjet Copy Utility program if it is open on your

computer.

2 Place the original face down on the scanner glass and close the lid.

To load items in the ADF, see "Scanning from the ADF" on

page 76.

3 Press the Scan To button on the front panel of the scanner.

4 Your computer opens the HP Precisionscan Pro software. A

preview of the scan appears in the Precisionscan Pro software

window.

For more information, see "Scanning from HP Precisionscan Pro" on

page 39.

Back to TOC Scanning from scanner buttons 27

Scanning to another program

On some models, you can select from a list of destinations (including the HP Precisionscan Pro software) on the front panel LCD display, then scan directly to the selected destination.

When you select a program other than HP Precisionscan Pro using the Select Destination button ( ), the scanner will automatically use settings optimized for the destination you choose. You do not view or change scanned images before they go to the destination.

To scan directly to another program

1 Close the HP Precisionscan Pro and HP Scanjet Copy Utility

programs if they are open on your computer.

2 Place the original face down on the scanner glass and close the lid.

To load items in the ADF, see "Scanning from the ADF" on

page 76.

3 If your scanner has a Select Destination button next to the Scan To

button ( ), press the Select Destination button up or down until the destination you want to scan to is listed in the scanner’s LCD window.

Note: For information about updating the destinations for

scanner buttons, see "Changing settings for buttons" on

page 34.

Tip If your scanner does not have a Select Destination

button next to the Scan To button, you can scan to other programs through the HP Precisionscan Pro software. See "Sending to a program" on page 61.

4 Press the Scan To button on the front panel of the scanner.

5 The item is scanned using settings optimized for the program you

selected. The program launches and the scan is sent to the program.

28 Scanning from scanner buttons Back to TOC

Sending a scan to a website

On some models, you can share images with other people by scanning directly to the Web with the Share-to-Web button ( ). People you know can view photos and other items by visiting your website, which will have its own address.

To place a scan on a website

1 Close the HP Precisionscan Pro and HP Scanjet Copy Utility

programs if they are open on your computer.

2 Place the original face down on the scanner glass and close the lid.

To load items in the ADF, see "Scanning from the ADF" on

page 76.

3 Press the Share- to- Web button on the front panel of the scanner.

The scanner scans the item using settings optimized for the Web.

Your computer opens the HP Share-to-Web wizard.

4 Follow the instructions on the screen to finish posting the scanned

image to your website.

Tip If your scanner does not have a Share-to-Web

button, scan to the web using your HP Precisionscan Pro software. See "Placing a scan on

a website" on page 64.

Back to TOC Scanning from scanner buttons 29

Scanning for photo reprints

You can scan photographs and prepare them for photo reprints by using the Photo Reprint button ( ). Photo reprints optimize the use of photo paper, allowing you to print multiple photos on one page. You can also create pages with multiple photographs for projects such as photo albums.

At the computer, use the HP Photo Printing software provided with your scanner to arrange photographs, make adjustments, and print photographs.

To create a photo reprint

1 Close the HP Precisionscan Pro and HP Scanjet Copy Utility

programs if they are open on your computer.

2 Place the original face down on the scanner glass and close the lid.

3 Press the Photo Reprint button on the front panel of the scanner.

The scanner scans the item using settings optimized for photograph printing. Your computer opens the HP Photo Printing software.

To view the HP Photo Printing Quick Reference Guide

The HP Photo Printing software is available in English only in some countries. For help in your language, press the Photo Reprint button on the scanner, click Help, and then click Quick Reference Guide.

30 Scanning from scanner buttons Back to TOC

Sending a scan using e-mail

When you send e-mail using the E-mail button ( ), the scanner scans the item using default settings optimized for mailing. If you have a supported e-mail program, the scanned image automatically appears as a file attachment in a new e-mail message, which you then address and send. If your e-mail program is not supported, choose E-mail anyway. The computer prompts you to save the item as a file, and then the scanner completes the scan. Open your e-mail program and attach the file to a message as you normally do.

Note: When prompted to save the file, be sure to select the

file type you want.

Tip To view the scanned item before you send it, open

the file attachment from the new e-mail message.

Supported e-mail programs

Supported e-mail programs allow the scanner to scan an item as a file and attach it to a new e-mail message. If a scanned image automatically appears as a file attachment in a new e-mail message, your e-mail program is supported.

Unsupported e-mail programs

If you are using an unsupported e-mail program, such as the Webbased program Microsoft Hotmail directly into an e-mail message. The scanner prompts you to save the item as a file and then scans the item with settings optimized for e-mail. (When prompted to save the file, be sure to select the file type you want.) After saving the image as a file, open an e-mail message and attach the file as you normally do.

To be prompted to save the file, make sure that E-mail File is selected as the destination in the button options.

See "Changing settings for buttons" on page 34 to check or change which e-mail program is set as the default, or to set E-mail File as the default.

, the scanner cannot scan items

Back to TOC Scanning from scanner buttons 31

To e-mail a scan from the scanner

1 Close the HP Precisionscan Pro and HP Scanjet Copy Utility

programs if they are open on your computer.

2 Place the original face down on the scanner glass and close the lid.

To load items in the ADF, see "Scanning from the ADF" on

page 76.

3 Press the E-mail button on the scanner.

4 If the computer prompts you for the original type, select Photo or

Document. If you need help choosing the original type, see

"Selecting original type for e-mail" on page 32.

5 If you do not have a supported e-mail program, the computer

prompts you to save the image as a file. In the Save As dialog box, name the file, choose a location in which to save it, and click Save.

If the computer prompts you for an attachment file name, enter a name in the File name box. If you need more help, see "Naming

e-mail attachments" on page 32.

6 If you are scanning a document without using an ADF, the

computer may prompt you for another page. Do one of the

following:



If you do not have more pages to scan, click Done.



If there are additional pages of this item, load the next page and click Scan. Repeat until all pages are scanned. Then, click

Done.

Note: To turn this feature off, see "To change settings for

buttons or update destinations" on page 34.

7 If you have a supported e-mail program, the scanned image

automatically appears as a file attachment in a new message.

Address the message and send it as you normally do. If you do not

have a supported e-mail program, the computer confirms that the

item is saved to a file. Open your e-mail program and attach the

saved file.

32 Scanning from scanner buttons Back to TOC

Selecting original type for e-mail

If the software prompts you for an original type, you have two choices, Photo or Document. The scanner will use optimized scan settings for your item depending on your choice. Use the following guidelines to determine the best original type for your needs:



Select Document if the item contains text or both text and graphics. This produces a .pdf file.



Select Photo if the item is a printed photograph or image (negatives and slides not supported). This produces a .jpg file.

If you frequently scan the same type of original, and do not want the Original Type screen to appear each time, you can turn it off. To do so, choose Photo or Document, then check the box labeled In the future, use this setting. Do not prompt me.

To turn the original type prompt back on, see "Changing settings for

buttons" on page 34.

Naming e-mail attachments

The computer will prompt you each time for a filename. If you do not want to be prompted, and you want the scanning software to assign an attachment name automatically, check the box labeled In the future, name the file automatically. Do not prompt me.

To turn the attachment name prompt back on, see "Changing settings

for buttons" on page 34.

Save as type displays the file type for the e-mail attachment. A photo original type results in a .jpg file type. A document original type results in a .pdf file type.

Note: If you need to save the item as a file type other than .jpg

or .pdf, scan and save the item using the HP Precisionscan Pro software. See "To save to a file" on

page 62.

Back to TOC Scanning from scanner buttons 33

Printing copies

You can scan an item and send it to a printer to make copies using the Copy button ( ). Note that when you make copies, each page is treated as a separate print job, so the printer will not collate copies.

To print copies from the scanner

1 Close the HP Precisionscan Pro program if it is open on your

computer.

2 Place the original face down on the scanner glass and close the lid.

To load items in the ADF, see "Scanning from the ADF" on

page 76.

3 (Some models only, see "Front panel and accessories

comparisons" on page 3.) On the scanner, select color or black

and white copies.

4 (Some models only, see "Front panel and accessories

comparisons" on page 3.) On the scanner, select the number of

copies. The default setting is one copy.

5 Press the Copy button on the scanner. Unless you click Cancel,

the number of copies specified in the scanner LCD window will

print directly to the default printer.

6 To reduce or enlarge the copies, lighten or darken them, or change

which printer prints them, click Cancel on the computer to set

options in the HP Scanjet Copy Utility. Change options and click

Copy.

Tip If your scanner doesn’t have buttons to select color

or black and white, or number of copies, use the HP Scanjet Copy Utility.

34 Scanning from scanner buttons Back to TOC

Changing settings for buttons

When you use the scanner buttons, the scanner scans the item using settings optimized for the destination, such as e-mail, that is associated with that button. You can change the default settings for some scanner buttons. Settings are applied to all items being scanned until you manually change the settings. You can also update the scanner button destinations to include new programs on your computer.

Tip To change the settings only for the current item, you

might want to scan using the HP Precisionscan Pro software instead. See "Scanning from HP

Precisionscan Pro" on page 39.

To change settings for buttons or update destinations

1 Do one of the following:



(Some models only, see "Front panel and accessories

comparisons" on page 3.) On the scanner, press the More

Options button ( ).



On the Start menu, point to Programs, point to HP Scanjet Utilities, and click HP Scanjet Button Options.

2 Click the tab for the options you want to change.

3 For the E-mail tab options, change the settings and click OK.

4 For the General tab options, click Update. The software

automatically searches your computer for supported new programs

and updates the scanner button destinations. When the update is

complete, click OK.

Back to TOC Scanning from scanner buttons 35

To restore default E-mail button options

1 Do one of the following:



(Some models only, see "Front panel and accessories

comparisons" on page 3.) On the scanner, press the More

Options button ( ).



On the Start menu, point to Programs, point to HP Scanjet Utilities, and click HP Scanjet Button Options.

2 Click the E-mail tab.

3 Click Restore Defaults, then click OK.

List of options for scanner buttons

E-mail tab options

This tab contains the scanning options that are applied to items you scan using the E-mail button ( ).

Destination

Select the e-mail program into which scanned images will be placed as files when scanning is completed. If no compatible e-mail programs are installed on the computer, you cannot scan directly to e-mail. Instead, select E-mail File here in the Destination field. Then when you press the E-mail button ( ) on the scanner, you will be prompted to save the scanned image as a file, which you can manually attach to an e-mail message as you normally do.

If the e-mail program you want does not appear in the list, you can use the update button under the General tab to update the destination list for the E-mail button. If this is a newly released e-mail program, check the page for this scanner on the HP support website for new drivers to support the e-mail program. Otherwise, visit the page for this scanner on the HP support website to check for known conflicts with the program you want.

Visit the HP support website at:

http://www.hp.com/go/support

36 Scanning from scanner buttons Back to TOC

Original type

Choose one:



Photo



Document



Prompt for original type each time

By default, the original type is set to Prompt for original type each time. If you scan a variety of original types, this allows you to make the

original type choice each time. Use Photo or Document if you are frequently scanning the same type of original.

Prompt for e-mail attachment name

Check the Prompt for e-mail attachment name box to enter a name each time for e-mail attachments. Uncheck the Prompt for e-mail attachment name box if you want the scanning software to assign an attachment name automatically.

Original size

This option is available for Document original types only. Select the size that most closely matches the item you are scanning. Some scanners support an optional automatic document feeder (ADF) that allows you to scan pages larger than the scanner glass.

Quality (for documents)

This option is available for Document original types only. Choose one:



Small file size with lower quality creates black and white scans at 100 dpi.



Normal creates grayscale scans at 200 dpi.



Large file size with high quality creates color scans at 300 dpi.

Prompt to scan additional pages

This option is available for Document original types only. Check the

When done scanning, prompt to scan additional pages when ADF is not being used box for a prompt to add more pages to the current

document. This option is useful if you scan documents without an ADF and want multiple pages in a single .pdf file attachment. Uncheck the

When done scanning, prompt to scan additional pages when ADF is not being used box to turn this option off.

Area to scan

This option is available for Photo original types only. Choose one:



Scan only items detected on the scanner bed automatically

crops a photograph on the scanner bed.



Scan entire scanner bed scans the full size of the scanner bed

without cropping.

Quality (for photos)

Choose one:



Small file size with lower quality creates scans at 75 dpi.



Normal creates scans at 100 dpi.



Large file size with high quality creates scans at 150 dpi.

For color photos, output type is True Color. For black and white photos, output type is Grayscale.

Scan in color

This option is available for Photo original types only. To retain color when scanning images, select the Scan in color box. To scan images in black and white, clear the Scan in color box.

The file type is .pdf.

Back to TOC Scanning from scanner buttons 37

General tab options

If you install a new software program on your computer after you install the HP scanning software, update the scanner button destinations using the General tab options. An update ensures that the scanner buttons can send to supported new destinations on your computer. In order to update the destinations, your scanner must be attached to the computer before you press Update.

In the General tab, click Update. The software automatically searches your computer for supported new programs and updates the scanner button destinations. When the update is complete, click OK.

Note: If your scanner has a Select Destination button next to

the Scan To button, not all destinations appear in the scanner’s destination list. For example, printers, e-mail programs, and saving to a file are not included. The list is also limited to the first 18 destinations found by the HP scanning software. You can access additional destinations through the HP Precisionscan Pro software. See "To send to a program" on page 61 for more information.

Power Save

Use the Power Save button ( ) to conserve energy when you are not using the scanner. When you press the Power Save button, the scanner lamp and a small indicator light near the Power Save button turn off and the scanner lamp returns to its starting position.

To use the scanner again, press any button on the front panel of the scanner or start a scan from the computer. After a short warm-up cycle, the scan begins.

Cancel (some models only)

The Cancel button ( ) cancels a scan in progress. When you press the Cancel button during a scan, the lamp shuts down and returns to its starting position. If you press the Cancel button during a scan from the ADF, the ADF ejects any pages that are in the process of scanning.

38 Scanning from scanner buttons Back to TOC

Back to TOC 39

Scanning from HP Precisionscan Pro

Using the HP Precisionscan Pro software, you can preview scanned images and make changes to the images before you send them to a destination or file them. You start the HP Precisionscan Pro software from a scanner button or the Programs group in the Start menu.

You can also start the HP Precisionscan Pro software from another program, such as a word-processing or image-editing program, if the program is compliant with TWAIN. See "Scanning from other programs

(TWAIN)" on page 71 for more information.

Overview of the HP Precisionscan Pro software

The HP Precisionscan Pro software provides preview capabilities and tools for changing an image. Some of the changes you can make include:



Select only part of, or crop, the preview image to become the final

scanned image.



Change the resolution.



Resize the scanned image.



Change the contrast.

40 Scanning from HP Precisionscan Pro Back to TOC

Starting the HP Precisionscan Pro software

To start the HP Precisionscan Pro software, press the Scan To button ( ), or on the Start menu, point to Programs, and click HP Precisionscan Pro. The software starts.

To view the function of a command, place the cursor over the command until an explanation appears.

For more information about the types of assistance the software itself offers, see “Finding help for using the software” on this page. For more information about keyboard shortcuts, menu items, toolbars, and cursor appearance, see "Using software commands and controls" on

page 109.

Finding help for using the software

The HP Precisionscan Pro software provides a variety of assistance.

Guided Steps

Use the Guided Steps for step-by-step help as you move through the scanning process. By default, the Guided Steps appear along the left side of the preview window. As you become more comfortable with the software, you can hide them. To show or hide the Guided Steps, on the View menu, click Guided Steps. Or, on the toolbar click .

Smart Friends

Smart Friends are tips that appear automatically to notify you of potential problems. For example, if you are setting a very high resolution but want to use e-mail to send the scanned image, a Smart Friend would alert you that the file will probably be too large for e-mail. To turn individual messages off, select the Don’t remind me again check box in the message’s dialog box. To turn all messages off, click Disable All Smart Friends on the Help menu. To turn all messages back on, click Enable All Smart Friends.

Online Help

The online Help is an easy-to-use source of information about using the scanner and software, troubleshooting, support, and specifications. To gain access to the Help: on the Help menu, click Contents. Or, click the Help button in any dialog box in which it appears.

Note: Help is available for computers running Internet

Explorer version 4.0 or greater. See "Resolving issues

that did not generate messages" on page 87.

What’s This? Help

Click and click a button, menu, or command to find more information about that feature.

Note: Help is available for computers running Internet

Explorer version 4.0 or greater. See "Resolving issues

that did not generate messages" on page 87.

Back to TOC Scanning from HP Precisionscan Pro 41

Performing a new scan

Once you start a new scan, the scanner does a preliminary scan of the item and displays the scanned image in the HP Precisionscan Pro software. Then, you can see the scanned image and edit it, if necessary, before sending it to a destination or saving it as a file.

To start a new scan

Use these steps to start a scan from the HP Precisionscan Pro software. To start a scan from a scanner button, see "Scanning quickly

with scanner buttons" on page 26.

1 Place the original face down on the scanner glass and close the lid.

3 Start the scan in one of these ways:



In the HP Precisionscan Pro software, click on the toolbar or the Guided Steps (if visible).



In the HP Precisionscan Pro software, click New Scan on the Scan menu.

The scanned image appears in the HP Precisionscan Pro software. This scanned image is the preview image. You can make changes, such as selecting only part of the image or adjusting the contrast.

When you send the image to another program such as e-mail, place the image on a website, or save it as a file, the scanner performs a final scan of the item that includes any changes you made. Directions for making optional adjustments and completing the scan appear in this section.

Note: To load items in the HP Scanjet Automatic Document

Feeder (ADF), see "Scanning from the ADF" on

page 76.

2 On the Start menu, point to Programs, and click HP

Precisionscan Pro. The software starts.

42 Scanning from HP Precisionscan Pro Back to TOC

Cropping or selecting an area for final scan

Once a scanned image appears in the HP Precisionscan Pro software, you must select which area becomes the final scanned image by creating a selection area. When you create a selection area, a dotted selection border appears around the area:

selection border

To crop or select an area for final scan

Do one of the following:



Move the cursor over the area you want and click.



When the cursor looks like this: , click on one corner of the area you want and drag the cursor to the opposite corner to draw a rectangular selection area.



On the Edit menu, click Select All. The entire scanner bed, including blank areas, is selected.

To change the selection area

Click on a handle of the selection border and drag to change the selection area.

To move the selection border

Move the cursor over the selection area. When the cursor looks like this: , click and drag the selection border to the new location.

To remove the selection border

Do one of the following:

For information about the appearance of the cursor when it is over an area of the selection border, see "Context-sensitive cursors" on

page 116.

Tip If you only want to look more closely at an area

without changing what will be included in the final scan, see "Getting a closer look (zooming)" on

page 43.



Press ESC.



On the Edit menu, click Unselect All.

Back to TOC Scanning from HP Precisionscan Pro 43

Getting a closer look (zooming)

Zoom in on the selection area to look at it more closely or make changes to it. Zoom out to view the entire preview image, or so you can select a different area of the image to view. Zooming in on the selection area before making changes or performing a final scan provides the best final results. The zoom commands are not available if you have not created a selection area.

Zooming in and out does not change which part of the image becomes the final scan, nor does it change the final output size (physical output dimensions). To change which part of the image becomes the final scanned image, see "Cropping or selecting an area for final scan" on

page 42. To resize the image, see "Resizing (output dimensions)" on page 45.

To zoom in

After creating a selection area, do one of the following:



On the View menu, click Zoom in.



Click .

To zoom out

Selecting output type

When Automatically Set Type is selected, the scanning software automatically chooses an output type based on the type of item you are scanning. However, you can change the output type yourself when you want. Choose the output type based on how you will use the final scanned image as well as the type of item you are scanning.

To select an output type

1 Do one of the following:



If it is not already selected, click Automatically Set Type on the Output Type menu, to allow the software to choose the best

output type for this type of original item.



To change the output type only for this scan, keep Automatically Set Type selected and select an output type you want from the Output Type menu. See "List of output types" on

page 44.



To change the output type for this scan and all other scans in this session, clear Automatically Set Type and select an output type you want from the Output Type menu. See "List of output

types" on page 44.

Do one of the following:



On the View menu, click Zoom out to return to the original view of the image.



Click .

Tip For help choosing an output type, view the Guided

Steps. If they are not already displayed, click . In step 3 “Confirm that the output type is what you want,” select Help Me Choose.

44 Scanning from HP Precisionscan Pro Back to TOC

List of output types To reset output type

For these uses

Color photos or drawings with lots of shading to be:



printed on a color printer.



displayed on a color monitor set to millions of colors.



displayed on the Web and saved in the .jpg or .png file format.

Color photos or drawings with shading to be:



printed to a color printer.



sent via e-mail.



used in any way that requires a small file size.



viewed on a computer screen.

Color photos or drawings with shading to be printed to a B&W printer.

B&W photos and drawings with shading to be used for any purpose.

B&W drawings without shading to be placed in another program without resizing in the other program.

B&W drawings without shading to be resized in another program.

Use this output type

True Color (16.7 million colors)

256-Color (optimized palette)

Grayscale

Black & White Bitmap

Black & White Scalable

On the Output Type menu, click Automatically Set Type. The software chooses the best output type based on the image inside the selection area.

Any image to be saved in .gif file format and displayed on the Web.

Text that needs to be editable in a word-processing program. Editable Text

Text that needs to be editable and graphics to be used. Text and Image

Color drawings or logos without much shading and with a concentrated area of a single color. The image is to be used for any purpose.

256-Color (web palette)

(OCR)

Spot Color (16color)

Back to TOC Scanning from HP Precisionscan Pro 45

Making optional adjustments, basic

These tools are needed most often, but using any of them is optional. Depending on the output type chosen, some tools will not be available.

Resizing (output dimensions)

You can resize the image before you do the final scan by changing the output dimensions. Resizing the scanned image to the actual dimensions you need before performing the final scan helps ensure the best image quality.

Tip If you need to resize images to fit in a file, such as a

word-processing document, resize them here in the scanning software. Resizing images in the other program can cause them to be fuzzy or have jagged edges.

To resize an image

1 On the Tools menu, click Resize. The Resize dialog box opens.

2 Do one of the following:



If necessary, select a unit of measure in the Units field. In the Output Dimensions area, type a new value in the Width or Height field and press E



In the Scale field, select a scale percentage.

New values appear in the Scale, Width, and Height fields, but the

selection area and the scanned image on screen remain the same.

Resizing occurs when you complete the scan.

3 If you want, click . This locks the output dimensions you

defined so you can change the selection area without changing the

output dimensions. When you change the selection border, the

software resizes the border proportionally. The output dimensions

remain the same.

NTER.

46 Scanning from HP Precisionscan Pro Back to TOC

Changing resolution

Resolution determines the amount of data in a scanned image. The scanning software chooses the optimal resolution based on the output type. This resolution generally does not need to change.

If you do change the resolution, choose one no higher than the capabilities of the monitor or printer and one appropriate for the type of scanned image. For example, to print on a 600 dpi printer, choose 600 for black and white bitmap images, but choose only 200 for color or grayscale images. These resolutions produce optimal quality while keeping file sizes small.

Selecting higher resolutions for color images increases file size while not increasing quality. If you double the resolution, the file size quadruples. Large file sizes can prevent you from doing certain tasks, such as e-mailing, or can take up too much space on your computer.

For help choosing a resolution based on the type of original item and destination, see "Tips for best image quality" on page 67.

To change resolution

1 On the Tools menu, click Change Resolution.

To reset resolution

On the Tools menu, click Change Resolution. Then, click .

Tip You can add the Change Resolution tool to the

toolbar. See "To add Change Resolution and

Sharpen tools to the toolbar" on page 114.

Changing contrast

The contrast is controlled by the midtone, highlight, and shadow settings. See "Changing midtones" on page 50, "Changing highlights"

on page 51, and "Changing shadows" on page 52.

2 Do one of the following:



Select a value from the list.



Type a value between 12 and 999,999 in the field and press

NTER.

The resolution changes as soon as you select a value.

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Rotating an image

You can rotate the image in 90-degree increments clockwise or counterclockwise. You might need to rotate the image if you placed the bottom of the item at the top of the scanner glass, or if the item was sideways. Items such as negatives in their template often scan sideways.

To rotate an image

Do one of the following:



To rotate an image clockwise: On the Tools menu, click Rotate right 90°. Or, click on the toolbar. Repeat to continue turning.



To rotate an image counterclockwise: On the Tools menu, click Rotate left 90°. Or, click on the toolbar. Repeat to continue

turning.

Tip Do not rotate scanned images with the output types

Editable Text, Text and Image, and Black & White Scalable. Rotating images with these output types results in a distorted image.

Mirroring (reversing) an image

You can mirror, or reverse, an image from side to side on the vertical axis. Mirroring an image allows you to see the elements of the image on the opposite side of their actual position. Mirroring can be particularly useful for items such as negatives that might be placed in their template backward and scanned in reverse.

To mirror (reverse) an image

On the Tools menu, click Mirror. Repeat to return to the original layout.

Tip Do not mirror scanned images with the output types

Editable Text, Text and Image, and Black & White Scalable. Mirroring images with these output types results in a distorted image.

48 Scanning from HP Precisionscan Pro Back to TOC

Sharpening an image

Increasing sharpening enhances detail in the image. The HP Precisionscan Pro software automatically selects the optimal sharpen level, but you can change it.

You might want to increase sharpening if the image looks fuzzy. Conversely, you might want to decrease sharpening if the original item has flaws or marks on it. Increasing sharpening, or increasing it too much, can accent the flaws and create undesirable patterns.

To sharpen an image

1 On the Tools menu, click Sharpen.

2 Select a sharpen level from the list. The viewer shows the effect of

the changes on the image.

To reset sharpen levels

1 On the Tools menu, click Sharpen.

2 Click .

Resetting all adjustments

You can reset images to the optimal (default) values the scanning software chose for the image. Optimal values are based on the output type selected. Resetting removes all adjustments you have made except the output type, zoom level, or the selection area.

To reset all adjustments

Do one of the following:



On the Edit menu, click Reset Tools.



On the toolbar, click .

Tip You can add the Sharpen tool to the toolbar. See

"To add Change Resolution and Sharpen tools to the toolbar" on page 114.

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Making optional adjustments, advanced

These optional adjustments are ones that most people generally do not use or need, but some advanced users might want them for special effects or other needs. Depending on the output type chosen, some tools are not available.

Inverting the image

Use the Invert command to convert white areas of an image to black and black to white. For color images, a color is converted to its complementary color. Generally, this command is useful for drawings and spot color images.

To invert the image

On the Advanced menu, click Invert Colors. Repeat to reverse the colors again.

50 Scanning from HP Precisionscan Pro Back to TOC

Changing midtones

The midtone setting lets you lighten or darken the middle values in an image. The range for the number in the Midtone field is 1.0 to 4.0. Moving toward 1.0 darkens the image. Moving toward 4.0 lightens the image.

To adjust midtones for slides, negatives, or other transparent items, use "Adjusting midtones for slides or negatives" on page 81.

Midtone set at 2.2

(the default)

Midtone set at 3.0

To lighten the image overall

1 On the Advanced menu, click Adjust Exposure.

2 Do one of the following:



Drag the Midtone slider to the right.



Type a higher number in the Midtone field and press ENTER.



Click the Up arrow next to the Midtone field.

To darken the image overall

1 On the Advanced menu, click Adjust Exposure.

2 Do one of the following:



Drag the Midtone slider to the left.



Type a lower number in the Midtone field and press ENTER.



Click the Down arrow next to the Midtone field.

To return to the default settings

1 On the Advanced menu, click Adjust Exposure.

2 Click Auto to return the midtone, highlight, and shadow to the

default settings for this scanned image. Clicking Auto also returns

output levels to the defaults. See "Setting pixel output levels" on

page 54.

Tip If you are sharing the image with others who will be

viewing it on a computer screen, the Midtone value of 2.2 is recommended because it is an average value that works with many different monitors.

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Changing highlights

The highlight is the value in the image that is represented on the screen as white. All values lighter than the highlight also appear as white.

The image has a default highlight setting. Selecting a higher number makes more of the lighter values distinct, which increases detail in light areas. Selecting a lower number makes fewer of the lighter values distinct, which reduces detail in the light areas.

To adjust highlights for slides, negatives, or other transparent items, use "Adjusting highlights for slides or negatives" on page 82.

Highlights set at 215

Highlights set at 122

To increase detail in lighter areas

1 On the Advanced menu, click Adjust Exposure.

2 Do one of the following:



Drag the Highlight slider toward the right.



Type a higher number in the Highlights field and press ENTER.



Click the up arrow next to the Highlights field.

To decrease detail in lighter areas

1 On the Advanced menu, click Adjust Exposure.

2 Do one of the following:



Drag the Highlight slider toward the left.



Type a lower number in the Highlights field and press ENTER.



Click the down arrow next to the Highlights field.

To choose a value as the highlight value

Click (white eyedropper). When the cursor changes to the eyedropper, move it over the area you want to be the highlight and click.

To return to the default settings

1 On the Advanced menu, click Adjust Exposure.

2 Click Auto to return the midtone, highlight, and shadow to the

default settings for this scanned image. Clicking Auto also returns

output levels to the defaults. See "Setting pixel output levels" on

page 54.

52 Scanning from HP Precisionscan Pro Back to TOC

Changing shadows

The shadow is the value in the image that is represented on the screen as black. All values darker than the shadow also appear as black.

The image has a default shadows value. Selecting a lower number makes more of the darker values distinct, which increases detail in dark areas. Selecting a higher number makes fewer of the darker values distinct, which reduces detail in the dark areas.

To adjust shadows for slides, negatives, or other transparent items, use "Adjusting shadows for slides or negatives" on page 82.

Shadows set at 10

Shadows set at 3

To increase detail in darker areas

1 On the Advanced menu, click Adjust Exposure.

2 Do one of the following:



Drag the Shadows slider toward the left.



Type a lower number in the Shadows field and press ENTER.



Click the down arrow next to the Shadows field.

To decrease detail in darker areas

1 On the Advanced menu, click Adjust Exposure.

2 Do one of the following:



Drag the Shadows slider toward the right.



Type a higher number in the Shadows field and press ENTER.



Click the up arrow next to the Shadows field.

To select a value as the shadow value

Click (black eyedropper). When the cursor changes to the eydropper, move it over the area you want to be the shadow and click.

To return to the default settings

1 On the Advanced menu, click Adjust Exposure.

2 Click Auto to return the midtone, highlight, and shadow to the

default settings for this scanned image. Clicking Auto also returns

output levels to the defaults. See "Setting pixel output levels" on

page 54.

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Checking for clipped areas

The lightest or darkest areas of an image that will print without any detail in them are known as clipped areas. The lightest areas, or highlights, will print as the color of the paper (without ink or toner) and therefore will have no detail. The darkest areas, or shadows, will print saturated in the blackest color of ink or toner, and therefore will also have no detail.

You can view and change clipped areas if you want those areas to contain detail when they print.

To view and change clipped light (highlight) areas

1 On the Advanced menu, click Adjust Exposure.

2 Click (Highlight Alarm). The light areas in the image that will

print as white (no detail) appear black.

3 In the Highlights setting, click the Up arrow repeatedly until the

clipped pixels disappear from the image. The result of the change

can be seen.

4 Click again to turn the Highlight Alarm off.

To view and change clipped dark (Shadow) areas

1 On the Advanced menu, click Adjust Exposure.

2 Click (Shadow Alarm). The darker areas in the image that will

print as black (without detail) appear white.

3 In the Shadow setting, click the Down arrow repeatedly until the

clipped pixels disappear from the image. The result of the change

can be seen.

4 Click again to turn the Shadow Alarm off.

Normal view View when

Highlight Alarm selected

View when Shadow Alarm selected

54 Scanning from HP Precisionscan Pro Back to TOC

Setting pixel output levels

The output levels setting lets you create interesting effects for scanned pictures. When you select this command, the Black and White output levels appear. By default, white is set to 255, and black is set to 0.

Decreasing the White output level makes the overall image darker. Increasing the Black output level makes the image more faded. Changing the White output level value to 0 and the Black output level value to 255 inverts the colors in the image.

To change the ranges for the numbers in the White and Black fields, see the Controls tab of "Setting preferences" on page 68.

Tip To use an image as a light background for dark text,

such as for an overhead transparency, increase the Black output level until the image is as faint as you want.

To change output levels

1 On the Advanced menu, click Adjust Exposure.

2 Click the Output Levels check box. The dialog box expands to

display the current White and Black output levels.

3 To change the levels, do one of the following:



Click one side of a slider.



Type a different number in the White or Black field and press

NTER.



Click the Up or Down arrow next to the White field or Black field.

The result of the changes to output levels can be seen in the preview area.

To return to the default settings

1 On the Advanced menu, click Adjust Exposure.

2 Click Auto to return the midtone, highlight, shadow, and output

levels to the default settings for this scanned image.

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Viewing RGB values and pixels

You can view the RGB values and pixel color for any spot in a color or grayscale image using the RGB meter.

To view the RGB values and pixel color for slides, negatives, or other transparent items, use "Viewing RGB values and pixel color" on

page 83.

To view the RGB values and pixels

1 On the Advanced menu, click Adjust Exposure.

2 Click or .

3 Move the pointer over the image. The RGB values and pixel color

appear in the RGB meter.

RGB values

Pixel color

Note: Do not click while the eyedropper pointer is over the

image unless you want to change the setting for highlight or shadow.

4 Click the same eyedropper button again. The RGB meter dims and

the cursor returns to normal.

56 Scanning from HP Precisionscan Pro Back to TOC

About the histogram

The histogram is a graph of the distribution of pixels in the selection area. The magenta line represents the current setting for shadow. The red line represents the current setting for highlight. The midtone setting is not represented.

Shadow

The turquoise line appears in the histogram when either eyedropper cursor is positioned over the image. This line shows you where in the histogram the pixels in that area of the image occur.

Where pixels in the image under the eyedropper fall

Highlight

Changing the hue

Color in an image consists of its hue and the saturation. Hue refers to the overall color cast of the image.

The software sets the hue for an image, but you can change it. You might want to change it if the image has too much of one color, or if you want to create a special effect.

To change the hue

1 On the Advanced menu, click Adjust Color.

2 Change the overall color of the

image by doing one of the following

on the color wheel:



Drag the indicator circle to a new area.



Click the arrow for a color on the outer edge of the wheel.

The result of the change can be seen in the image.

Arrows

Indicator circle

Tip If the image has too much of one color, move the

indicator circle away from that color.

The histogram represents pixel distribution in the preview image, not in the final scanned image. Changing the selection area changes the histogram. Changing the setting for highlight or shadow does not change the histogram.

To return to the default settings

1 On the Advanced menu, click Adjust Color.

2 Click Auto to return to the default hue and saturation settings for

this scanned image.

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Changing the saturation

Color in an image consists of its hue and the saturation. Saturation refers to the intensity of the colors.

The software sets the saturation for an image, but you can change it. You might want to change it to make colors in the image more or less vivid, or to create a special effect. The range in the Saturation field is 0 to 150.

To increase saturation

1 On the Advanced menu, click Adjust Color.

2 Make colors more vivid by doing one of the following:



Click to the right of the slider.



Type a higher number in the Saturation field and press ENTER.



Click the Up arrow next to the Saturation field.

To decrease saturation

1 On the Advanced menu, click Adjust Color.

2 Make colors less vivid by doing one of the following:



Click to the left of the slider.



Type a lower number in the Saturation field and press ENTER.



Click the Down arrow next to the Saturation field.

To return to the default settings

1 On the Advanced menu, click Adjust Color.

2 Click Auto to return to the default hue and saturation settings for

this scanned image.

58 Scanning from HP Precisionscan Pro Back to TOC

Changing the black and white threshold

Changing black and white threshold only applies to images using the Black & White Bitmap output type. The threshold is a value in the image that represents the border between black and white. All values in the image that are lighter than the threshold appear as white, and all values darker appear as black.

The image has a default threshold value. Choosing a number closer to zero makes more values appear as white. Choosing a higher number makes more values appear as black.

Threshold at 127

(the default for this image)

Threshold at 45

To change black and white threshold

1 Make sure that Black & White Bitmap is selected on the Output

Type menu. The selection should have a dot beside it.

2 On the Advanced menu, click Adjust Black & White.

3 Do one of the following:



Drag the slider.



Type a new value in the field and press ENTER.



Click the Up or Down arrow next to the field.

To reset black and white threshold

1 On the Advanced menu, click Adjust Black & White.

2 Click Auto.

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Setting which colors become black or white in black & white bitmaps

This procedure only applies to color images that will be using the Black & White Bitmap output type. It allows you to create special effects, or to correct for originals on colored paper.

Images consist of pixels. In color images, each pixel has a varying amount of Red, Green, or Blue to create its specific color. You can determine whether the Red, Green, or Blue in each pixel turns to black or white in the final scanned image.

To set which colors become black or white in black & white bitmaps

1 Make sure that Black & White Bitmap is selected on the Output

Type menu. The selection should have a dot beside it.

2 On the Advanced menu, click Adjust Black & White.

3 Select a color channel from the Scan using channel list.



Choose Red to change the red in the image to white. Green and blue become black. Useful for originals printed on pink or red paper.



Choose Green to change the green in the image to white. Red and blue become black. Useful for originals printed on green paper.



Choose Blue to change the blue in the image to white. Red and green become black. Useful for originals printed on blue paper.



Choose NTSC Gray to convert light shades of all colors to white and dark shades of all colors to black. (No one color becomes all white or all black.) Colors are converted to gray at a ratio of 30% red, 59% green, and 11% blue.

To reset to the default colors

1 Make sure that Black & White Bitmap is selected on the Output

Type menu. The selection should have a checkmark beside it.

2 On the Advanced menu, click Adjust Black & White.

3 Choose NTSC Gray from the Scan using channel list.

60 Scanning from HP Precisionscan Pro Back to TOC

Descreening images

Use the Descreen command to reduce undesirable patterns in printed items you are scanning. An example of an undesirable pattern is a moiré pattern, or the circles that often appear on pictures printed in newspapers.

Note that scanning takes longer when this command is selected. Use Descreen only when you see undesirable patterns on the scan of a printed original. When Descreen is turned on or off, a new preview scan starts and image adjustments are reset.

To descreen images

On the Advanced menu, click Descreen. Select the option again to turn it off.

Resetting all adjustments

To reset all adjustments

Do one of the following:



On the Edit menu, click Reset Tools.



On the toolbar, click .

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Completing the final scan

When you finish making changes, you need to complete the final scan by doing one of these tasks:



"Sending to a program" on page 61.



"Returning the image to a TWAIN program" on page 62.



"Saving to a file" on page 62.



"Printing" on page 64.



"Placing a scan on a website" on page 64.



"Setting the scanned image as wallpaper" on page 65.



"Copying and pasting into another program" on page 65.



"Dragging-and-dropping into another program" on page 65.



"Dragging-and-dropping to the Windows Desktop or a folder" on page 66.



"Scanning to CD" on page 66.

When you do any of these procedures, the scanner performs a final scan including your changes before sending it to the program or printer you choose, copying the image, or completing any other function.

Images are not automatically saved as files if you print them, send them to a another program, or copy and paste them into a file in another program. To use the scanned image again, be sure to save it. See "Saving to a file" on page 62.

Sending to a program

Once you finish viewing and changing the scanned image, you can perform a final scan and send it directly to a program such as e-mail. If the program you want is not available, save the image as a file and insert it into the destination program as you normally would.

Tip If you send text to Word or another word-processing

program and the text appears inside a frame you do not want, double-click the frame border and click Remove Frame or a similar command in the wordprocessing program. To prevent this from happening in the future, see "Setting preferences"

on page 68.

To send to a program

1 Do one of the following:



On the Scan menu, click Scan To.



On the toolbar or the Guided Steps (if visible), click .

2 Choose a program from the list and click Scan.

3 If the program you select accepts multipage files, you might be

asked if you have more pages to scan to this file. Do one of the

following:



If this is a one-page item, click Done.



If there are more pages of this item, load the next page in the scanner and click Scan on the computer. Repeat until all pages are scanned. Then, click Done.

The destination program opens and displays the scanned image.

62 Scanning from HP Precisionscan Pro Back to TOC

Returning the image to a TWAIN program

If you started the scan from a TWAIN-compliant program, you can perform a final scan and return the image to that program using this procedure. For more information about scanning using TWAIN, see

"Scanning from other programs (TWAIN)" on page 71.

To return the image to a TWAIN program

Do one of the following:



On the Scan menu, click Return Image to.



On the toolbar or the Guided Steps (if visible), click .

Note: You can also complete a final scan using WIA. See

"Scanning from other programs (WIA)" on page 72.

Saving to a file

Save scanned images as files when you want to use the images again later. For help deciding on which file type to use, see "List of file types"

on page 63, or see "Tips for best image quality" on page 67. For

definitions of File types, see the "Glossary" on page 117.

To save to a file

1 Do one of the following:



On the Scan menu, click Save As.



On the toolbar or the Guided Steps (if visible), click .

2 Select a file type. See "List of file types" on page 63.

3 Select a name and location for the file and click OK.

4 If the Options button is available, more options are available for

this file type. Click Options, change any options you want, and

click OK.

The file type you need depends on how you will use the file. And, some file types are not available when certain output types are selected.

Back to TOC Scanning from HP Precisionscan Pro 63



List of file types

Image file formats



Bitmap (.bmp). Often a good choice because Windows itself and

most Windows programs accept the .bmp file type.



FlashPix (.fpx). A FlashPix file contains a complete image plus

several lower resolution copies of that image. The advantage of the FlashPix file format over other file formats is that a program can automatically select the best resolution for a particular job to make editing and using images faster and easier. Cannot be used with 256-color output types.



GIF (.gif). GIF is a compressed file format suitable for an image

that will be used on the Web or on multiple platforms. You can save your GIF file as an interlaced GIF. Cannot be used with True Color output type.



JPEG (.jpg). JPEG is a compressed file format for images. Its

strengths are small file sizes and speed. The trade-off for these advantages, though, is reduced image quality. Because each time an image is compressed with JPEG it loses a little of the image data, avoid compressing a file with JPEG more than once. JPEG is an appropriate file format for an image that will be used on the Web or on multiple platforms.

You can save your JPEG file as a progressive JPEG. When used on a Web page, a progressive JPEG is initially sent as just every other line, with the remaining lines sent immediately after. This allows a (somewhat blurry) image to display sooner. Most people prefer this. JPEG can be used only with True Color and Grayscale output types.



PNG (.png). A compressed image file format that might replace

GIF. Like GIF, PNG uses non-lossy compression, which means all the visual data is saved and restored when the file is decompressed. Unlike GIF, PNG can be used with the True Color output type, as well as grayscale ones.

TIFF (.tif). Usually created by scanners, TIFF files are widely

accepted by programs that work with photographs and other

images. A TIFF file is a bitmapped graphic (also called a raster

graphic) and can be any resolution. TIFF image files can be used

on multiple platforms.



TIFF compressed (.tif). TIFF compressed files for images are

smaller than standard TIFF files.



PCX image (.pcx). The PCX file format is for images used in

Windows programs such as PC Paintbrush and Paint.



Windows Metafile (.wmf). The Microsoft Windows Metafile file

format is used for scalable (vector) images in Windows programs.

It is only available for images using the Black & White Scalable

(vector) output type.

Text or text-and-image file formats



HTML (.htm). HTML is useful for text and graphics that will be

viewed on the World Wide Web. When this format is selected for a

scanned image containing both text and images, the text is

converted to editable text and is saved as HTML, and the graphics

are saved as GIF or JPEG files.



PDF (.pdf). PDF is a format useful for text, photos, and drawings.

Use Adobe Acrobat Reader to view .pdf files. If no changes need to

be made to the file, this file type is useful for sharing (as through

e-mail) and filing because of its generally small file size.



Rich Text (.rtf). The .rtf format can be used with a page that

contains text or text and pictures. The formatting of text in an .rtf file

can usually be retained and then interpreted by other programs.



Text (.txt). Use .txt file format for saving only the text in the

selection area and when you are using the Editable Text (OCR)

output type. Text will be editable, unformatted, ASCII text.

64 Scanning from HP Precisionscan Pro Back to TOC

Printing

The selection area is the part of the image that prints. If there is no selection border, the contents of the entire scanner bed, including blank areas, print.

The Print command is disabled if one of these output types is selected: Editable Text (OCR), Text and Image, or Black and White Bitmap Scalable. To print, you must select a different output type.

Printing does not save the image to the computer. Save the scanned image to a file to use the image later.

To print

1 Do one of the following:



On the Scan menu, click Print.



On the toolbar, or the Guided Steps (if visible), click .

2 In the Print dialog box, select the options you want and click OK.

Placing a scan on a website

Share photos with other people by scanning directly to the Web. People you know can view the photos and other items by visiting your website, which will have an address you can give them.

Tip If you want to place a scan on a site other than an

HP Share-to-Web website, save the scanned image as a file and then place the file on the site as you normally do.

To place a scan on a website

1 Do one of the following:



On the Scan menu, click Scan To.



On the toolbar, or the Guided Steps (if visible), click .

2 Select HP Share-to-Web from the list and click Scan.

3 Follow the instructions on the screen to finish posting the scanned

image to the website.

Back to TOC Scanning from HP Precisionscan Pro 65

Setting the scanned image as wallpaper

When you choose this command, the software performs the final scan and uses the results as the wallpaper on your Windows Desktop. Right-click on the scanned image and click Set as Wallpaper.

To change to a different wallpaper, right-click on the Windows Desktop and click Properties.

Copying and pasting into another program

You can copy the scanned image to the Clipboard and then paste it into a file in the destination program. After the image is pasted, it becomes a part of the file.

To copy and paste into another program

1 In the HP Precisionscan Pro software, do one of the following:



On the Edit menu, click Copy.



On the toolbar, click .

2 In the destination program, place the cursor where you want to

insert the scanned image and click.

Dragging-and-dropping into another program

You can drag-and-drop a scanned image into another program if that program supports drag-and-drop. The cursor turns to a if you try to drop a scanned image into a program that does not support drag-anddrop, or if you drag the image over a program or area that does not support drag-and-drop.

To drag-and-drop into another program

1 Open a file in the destination program. Make sure you can see both

the destination program and the HP Precisionscan Pro software.

2 In the HP Precisionscan Pro software, place the cursor over the

scanned image.

3 Click inside the selection area and drag to the location in the

destination program. Then, release the mouse button. Wait for the

scanner to perform a final scan of the image.

3 Choose the Paste command in the program.

66 Scanning from HP Precisionscan Pro Back to TOC

Dragging-and-dropping to the Windows Desktop or a folder

Scanned images you drag-and-drop to the Windows Desktop or a folder in Windows Explorer become a bitmap file. The bitmap file is given a generic name such as “scan.bmp.” Subsequent images

scanned to the Desktop or that folder replace the current one.

Therefore, if you want to save a scanned image, rename it before you drag-and-drop another image to that location.

To drag-and-drop to the Windows Desktop or a folder

1 Make sure you can see both the HP Precisionscan Pro software

and the Desktop or the folder you want in Windows Explorer.

2 In the HP Precisionscan Pro software, place the cursor over the

scanned image.

3 Press C

4 While holding down the mouse button, drag the scanned image to

the Desktop or folder and release the mouse button. Wait until the scanner performs the final scan.

TRL and click over the selection area.

Scanning to CD

The Scan to CD function is a quick, convenient way to scan and save scanned items to a rewritable CD. This feature is a helpful shortcut for people who frequently archive or store scans on CDs. To scan to a CD, you must have CD-writer hardware installed and have a rewritable CD available.

To scan to CD

1 Start a new scan, and make any adjustments you want in using the

scanning software.

2 In the HP Precisionscan Pro software, do one of the following:



On the Scan menu, click Scan to CD.On the toolbar, click (Scan to CD).

A Save As dialog appears.

3 If a CD-writer drive is installed, this drive is automatically listed at

the top of the dialog. If you have created folders on your CD to

organize images, select the desired folder in which to save the

scan.

4 Type in a file name.

5 In the Save As Type list, select the file type. To change the file

type, select a different file type in the drop-down list.

6 Click Save.

Back to TOC Scanning from HP Precisionscan Pro 67

Other features and tips

In this section, you can find information about:



Which settings to use to get the best image quality. (See "Tips for

best image quality" on page 67.)



How to save a group of settings and use them with future scans when you select them. (See "Saving settings" on page 68.)



How to change the default settings the scanner uses to scan all items. (See "Setting preferences" on page 68.)



How to start scanning from programs compliant with TWAIN. (See

"Scanning from other programs (TWAIN)" on page 71.)



How to scan using Windows Imaging Application (WIA). (See

"Scanning from other programs (WIA)" on page 72.)



How to make scanned text editable. (See "What to expect from

OCR programs" on page 73.)

Tips for best image quality

Output type, resolution, file type, and values for other controls determine image quality and file size.

When you first scan an item, the scanner chooses the defaults for output type and resolution, and you do not need to change them. If you want to change these settings or want help choosing a file type, see:



"To select an output type" on page 43.



"Changing resolution" on page 46.



"List of file types" on page 63.

Tip For help choosing an output type, view the Guided

Steps. If they are not already displayed, click . In step 3 “Confirm that the output type is what you want,” select Help Me Choose from the drop-down list.

Tip For any image that will be printed, choose TIFF

compressed as the file type to reduce the file size while maintaining quality. Also, many different programs recognize this file type.

68 Scanning from HP Precisionscan Pro Back to TOC

Saving settings

You can save and name a group of settings that you frequently use for a particular purpose and apply them to items you scan in the future. For example, if you routinely e-mail pictures to someone, you can save the settings including the output type, resolution, and dimensions that you always use. The settings are automatically applied when you scan a picture and choose the group of settings.

Saved settings override the default settings and any changes you made up to that point. Any changes you make after that point are preserved.

To save settings

1 Make sure the scanned image whose settings you want to save is

in the preview window and that you have adjusted any settings for the image.

2 On the Scan menu, point to Settings, and click Save. The settings

for the current scanned image appear.

3 In the drop-down list at the bottom, type a name for these settings

and click Save.

Setting preferences

The preferences are the default settings for all scans performed. To change a setting only for the item currently being scanned see "Making

optional adjustments, basic" on page 45 and "Making optional adjustments, advanced" on page 49.

To set scanning preferences

1 On the Scan menu, click Preferences.

2 Click the tab you want.

3 Change any settings you want. See the next sections for

descriptions of options on tabs.

4 When finished, click OK.

To use settings

1 Scan an item to the HP Precisionscan Pro software.

2 On the Scan menu, point to Settings, and click Load.

3 Select the group of settings you want from the list at the bottom

and click Load.

Back to TOC Scanning from HP Precisionscan Pro 69

Scanner tab options

The Scanner tab of the Preferences dialog box controls these options.

Preview scan when the Scan To button is pushed

When selected, a preview of the scan appears when you press the Scan To button on the scanner. When cleared, the software starts, but the scanner does not scan. You will start a scan from the HP Precisionscan Pro software.

Best Quality Scaling

When selected, the highest quality scaling is applied to the final scan. When cleared, normal quality scaling is applied, making scanning faster.

Best Quality Sharpening

When selected, the highest quality sharpening is applied to the final scan. When cleared, normal quality sharpening is applied, making scanning faster.

Maximum Pixel Depth

When selected, the largest pixel bit depth is acquired from the scanner to produce the highest quality image. When cleared, less image data is processed, making scanning faster.

Extend lamp time out

When selected, this setting keeps the scanner lamp and the XPA light source (if it is connected) turned on beyond the default time out. This feature provides the following benefits:



reduces scanning time by eliminating the lamp warm up that is typically required between scans



keeps the XPA light source on beyond the default time out so you can use it as a light table for viewing 35 mm slides

When cleared, the scanner lamp and the XPA light source (if connected) time out and turn off after a period of inactivity.

Noise Reduction

When selected, reduces the noise in the image caused by the scanner. When cleared, noise reduction is not applied, making scanning faster.

Enable Scan Another Page Dialog

When selected, a dialog box appears during final scanning that asks you if there are more pages of this item to scan. When cleared, the scanner assumes each job is only one page. Applies only to .pdf, .txt, .rtf, and .html formats.

70 Scanning from HP Precisionscan Pro Back to TOC

Selection Area tab options

The Selection Area tab controls the following preferences.

Automatically create selection area after a mouse click

When selected, a selection area will be created around an area on which you click with the cursor.

Automatically set the Output Type after selection

When selected, the software automatically determines the output type of the area inside the selection border.

Automatically adjust exposure after selection

When selected, the scanning software automatically changes the values in the Adjust Exposure or Adjust Black and White dialogs to the optimal values each time you create a new selection area. Values for an image do not change if you adjust the selection area while the Adjust Exposure or Adjust Black and White dialog box is open.When cleared, the scanning software does not automatically reset the controls in these two tools.

Automatically adjust color after selection

When selected, the scanning software automatically changes the values in the Adjust Color dialog to the optimal values each time you create a new selection area. Values never change if you create a different selection area while the Adjust Color dialog box is open.

When cleared, the scanning software does not automatically reset the controls.

Resolution tab options

The Resolution tab controls the default resolution values available when you select Change Resolution on the Tools menu.

Default values are already set, but you can add custom resolution values or delete values. Two resolutions that do not appear here, 200 dpi and 300 dpi, do appear in the Change Resolution dialog box. These values cannot be deleted because they are the recommended values for photos and black and white images.

The range of resolution is 12 to 999,999. Click Add to add a value. Or, select a value and click Delete to delete that value.

Text tab options

The Text tab of the Preferences dialog box controls the following preferences related to text output from the optical character recognition (OCR) program.

Text Output (format)



Framed text places the text from the page into frames and

attempts to recreate the page formatting as closely as possible to

the original. The program into which the text is placed must support

this type of option.



Flowed text eliminates column and other formatting and inserts

any images in the text as closely as possible to where they were in

the original. Flowed text is easier to edit.

Current OCR Language

Allows you to choose the language the OCR program uses to check words it is processing in the item.

Back to TOC Scanning from HP Precisionscan Pro 71

Controls tab options

The Controls tab of the Preferences dialog box controls the control range readout to use for scanning.

The control range sets the amount of tonal resolution per color available for correction in the Adjust Exposure command and Adjust Black & White command. Using a larger number of bits for the control range results in greater control of compensation for exposure or threshold correction.

Choose one of these options:



8-bit readout (0-255) — sets the controls to use 8 bits of tonal resolution per color



10-bit readout (0-1023) — sets the controls to use 10 bits of tonal resolution per color



12-bit readout (0-4095) — sets the controls to use 12 bits of tonal resolution per color



16-bit readout (0-65535) — sets the controls to use 16 bits of tonal resolution per color

Scanning from other programs (TWAIN)

You can bring an image directly into an open file in one of your programs if the program is TWAIN-compliant. Generally, the program is compliant if it has a command such as “Acquire,” “Scan,” or “Import New Object.” If you are unsure if the program is compliant or you do not know what the command is called, see the documentation for the program.

When scanning from within a TWAIN-compliant program, the HP Precisionscan Pro software may start if the TWAIN-program allows it. If the HP Precisionscan Pro software starts, you can make changes to the image as you normally would. If not, the image returns to the TWAIN-program immediately.

Tip If your program is not TWAIN-compliant, you can try

to copy and paste or drag-and-drop the image into the program. Or, save the image as a file and then place the file in the program.

72 Scanning from HP Precisionscan Pro Back to TOC

To scan from other programs (TWAIN)

1 Start a scan from within the other program by choosing the

Acquire (or similar) command.

2 If the HP Precisionscan Pro software opens and displays the

preview image, create a selection area. You can crop the scan (if necessary), select the output type, and make optional adjustments as you normally would. See the appropriate sections in this chapter for instructions.

3 When finished making changes to the scanned image, do one of

the following to perform a final scan and place it in the program from which you started scanning:



On the Scan menu, click Return Image to.



Click .

The image appears in the open program. You might have to reposition the image.

If the image does not appear, the TWAIN-compliant program might not accept the resolution or output type you selected. Rescan the image using the default settings the software sets for the image.

Scanning from other programs (WIA)

(For Windows Me only) Windows Imaging Application (WIA) is another way to scan an image directly into an application in which you are working, such as Microsoft Word. With WIA, you are using Microsoft software to scan.

Generally, a program is WIA-compliant if it has a command such as Picture/From Scanner or Camera on the Insert or the File menu. If you are unsure whether the program is compliant or you do not know what the scan command is called, see the documentation for the WIA program.

To scan from other programs (WIA)

1 On the Insert menu, point to Picture and then click From Scanner

or Camera.

2 If you have more than one scanner or camera connected, select

the scanner you want to use under Device.

3 Select the quality you want for your scan. Click Web Quality if you

want a lower resolution so your picture can be viewed on the

screen. Click Print Quality if you want a higher resolution for

printing the picture.

4 Click Insert to scan the picture and place it into the document

using predefined settings.

For more information, see the documentation for the WIA-compliant program.

Back to TOC Scanning from HP Precisionscan Pro 73

What to expect from OCR programs

Optical character recognition programs convert some text more accurately than other text. Because OCR technology is never perfect, proofread all converted text carefully to ensure the characters have been correctly interpreted.

These types of text convert most accurately:



text in standard fonts



text in 9-point font or larger



crisp, clear text



black text on a white background

These types of text might convert less accurately:



text close to non-text elements, such as bullets, lines, or graphics



text in spreadsheets, tables, or forms



letters that have gaps, that “bleed” along their edges, or that touch other letters



underlined text



text on colored paper

Handwriting cannot be converted.

74 Scanning from HP Precisionscan Pro Back to TOC

Back to TOC 75

Using accessories

Some scanners support using the HP Scanjet Automatic Document Feeder (ADF) and the HP Scanjet Transparency Adapter (XPA) for scanning slides and negatives. (Some models only, see the "Front

panel and accessories comparisons" on page 3.)

76 Using accessories Back to TOC

Scanning from the ADF

You can scan multiple-page items quickly and easily using the ADF. When you use the ADF, you can scan to the HP Precisionscan Pro software or other destinations. For instructions about setting up the ADF, see the Setup and Support Guide. For information about preparing items for the ADF, see "Items for the ADF" on page 16.

To scan from the ADF

1 Place a stack of similarly sized originals in the document input tray,

face up with the first page on top.

2 Adjust the paper guides to center the stack.

3 Do one of the following:



Start the HP Precisionscan Pro software and follow the directions on the computer screen.



Press a button on the front of the scanner.

If you start the scan from the HP Precisionscan Pro software or

scan to the HP Precisionscan Pro software using the Scan To

button ( ):

a The ADF Scan dialog box opens and displays the current

output type, resolution, and page size, which you can change. Or, you can click Load Settings and choose settings you have preset.

b To scan the item to a file, click Scan. Or, to scan directly to a

destination, click Scan To, select a destination, and click Scan.

If you start the scan from any scanner button except the Scan To

button, follow the directions on the screen to complete the scan.

Back to TOC Using accessories 77

Scanning from the XPA

You can scan 35 mm slides or negatives using the XPA.

Tip Do not use the XPA to scan a letter-size item, such

as a presentation transparency. Place the transparent item on the scanner glass, place a white piece of paper on top, and scan as you normally would using the Scanner Glass command on the Scan menu.

See the Setup and Support Guide for information about installing the XPA.

See "Items for the XPA" on page 16 for information about preparing items for the XPA.

Scanning slides

To scan standard 35 mm slides, use the XPA light source and the positioning plate. When scanning fewer than three slides, you also need the slide light shield.

To scan slides

1 With the XPA light source connected to its port on the scanner,

restart the software.

2 Place the positioning plate on the scanner glass so the arrow is in

the upper right-hand corner. Push the positioning plate toward the

top right corner.

78 Using accessories Back to TOC

3 Slide up to three slides into the slide holder on the bottom side of

the XPA light source. Slides should be right-side facing you.

Tip The XPA light source also functions as a light table

for viewing 35 mm slides. Insert slides as shown above. To keep the XPA light source on beyond the default period, select the Extend lamp time out setting in the HP Precisionscan Pro software. See "Setting

preferences" on page 68.

4 If you are scanning fewer than three slides, insert the slide light

shield after you load your last slide.

5 Place the XPA light source into the positioning plate with slides

facing down and the HP logo facing you.

6 From the HP Precisionscan Pro software, click the Scan menu,

and select XPA (Slides).

7 Before making any changes, see "Making optional adjustments for

slides or negatives" on page 81.

8 When you have finished using the XPA light source, on the Scan

menu, click Scanner Glass. Disconnect the XPA light source if you

want.

HP logo here

Back to TOC Using accessories 79

Scanning negatives

To scan 35 mm negatives, use the XPA light source, the positioning plate, and the negative holder. When scanning fewer than four negative frames, you also need the negative light shield.

To scan negatives

1 With the XPA light source connected to its port on the scanner,

restart the software.

2 Place the positioning plate on the scanner glass so the arrow is in

the upper right-hand corner. Push the positioning plate toward the top right corner.

3 Slide the strip of negatives into the negative holder. If the negative

strip curves, the curve should be facing out toward you.

CAUTION Negatives are easily damaged. Touch them only on

the edges.

4 If you are scanning a strip of negatives with fewer than four frames,

insert the negative light shield after the negative strip. See the icon

on the negative holder for assistance.

5 Slide the negative holder into the slide holder on the bottom side of

the XPA light source.

80 Using accessories Back to TOC

6 Place the XPA light source into the positioning plate with negatives

facing down and the HP logo facing you.

HP logo here

7 From the HP Precisionscan Pro software, click the Scan menu,

and select XPA (Negatives).

8 Before making changes, see "Making optional adjustments for

slides or negatives" on page 81.

9 When finished using the XPA light source, on the Scan menu, click

Scanner Glass. Disconnect the XPA light source if you want.

Back to TOC Using accessories 81

Making optional adjustments for slides or negatives

You can make optional adjustments to slides or negatives scanned using the XPA. Before deciding to make adjustments, create a

selection area around one slide or negative so the software exposes it correctly. See "Cropping or selecting an area for final scan" on

page 42.

If you choose to make adjustments to the image after you create a selection area, make most of them as you normally would, except for the following adjustments:



Midtone. See "Adjusting midtones for slides or negatives" on

page 81.



Highlight. See "Adjusting highlights for slides or negatives" on

page 82.



Shadow. See "Adjusting shadows for slides or negatives" on

page 82.



RGB values and pixel color. See "Viewing RGB values and pixel

color" on page 83.

Adjusting midtones for slides or negatives

You can adjust the overall lightness or darkness of the scanned image using the midtone setting. The range for the number in the Midtone field is -100 to 100.

To lighten slides or negatives overall

1 On the Advanced menu, click Adjust Exposure.

2 Do one of the following:



Drag the Midtone slider to the right.



Type a higher number in the Midtone field and press ENTER.

To darken slides or negatives overall

1 On the Advanced menu, click Adjust Exposure.

2 Do one of the following:



Drag the Midtone slider to the left.



Type a lower number in the Midtone field and press ENTER.

To return to the default settings

Tip See "Making optional adjustments, basic" on

page 45 and "Making optional adjustments, advanced" on page 49 to make all adjustments

except the ones mentioned above.

Tip To enlarge a slide or negative, see "Resizing

(output dimensions)" on page 45.

1 On the Advanced menu, click Adjust Exposure.

2 Click Auto to return the midtone, highlight, and shadow settings to

the defaults for this slide or negative.

82 Using accessories Back to TOC

Adjusting highlights for slides or negatives

You can adjust highlights to lighten or darken the light areas. The range for the number in the Highlights field is -100 to 100.

To lighten lighter areas

1 On the Advanced menu, click Adjust Exposure.

2 Do one of the following:



Drag the Highlight slider to the right.



Type a higher number in the Highlights field and press ENTER.

To darken lighter areas

1 On the Advanced menu, click Adjust Exposure.

2 Do one of the following:



Drag the Highlight slider to the left.



Type a lower number in the Highlights field and press ENTER.

To return to the default settings

Adjusting shadows for slides or negatives

You can adjust shadows to lighten or darken the dark areas. The range for the number in the Shadows field is -100 to 100.

To lighten darker areas

1 On the Advanced menu, click Adjust Exposure.

2 Do one of the following:



Drag the Shadow slider to the right.



Type a higher number in the Shadows field and press ENTER.

To darken darker areas

1 On the Advanced menu, click Adjust Exposure.

2 Do one of the following:



Drag the Shadow slider to the left.



Type a lower number in the Shadows field and press ENTER.

To return to the default settings

1 On the Advanced menu, click Adjust Exposure.

2 Click Auto to return the midtone, highlight, and shadow settings to

the defaults for this slide or negative.

1 On the Advanced menu, click Adjust Exposure.

2 Click Auto to return the midtone, highlight, and shadow settings to

the defaults for this slide or negative.

Back to TOC Using accessories 83

Viewing RGB values and pixel color

You can view the RGB values and pixel color for any spot in an image, color or grayscale, using the RGB Meter.

To view RGB values and pixel color

1 On the Advanced menu, click Adjust Exposure.

2 Click . The cursor changes to an eyedropper.

3 Move the cursor over the area in the item for which you want to see

the values. The values appear in the RGB area. A line appears in the histogram to show you where those pixels occur.

4 When finished, click again.

84 Using accessories Back to TOC

Back to TOC 85

Troubleshooting and maintaining

This section provides information for:



Solving issues that might occur while using the scanner or HP scanning software, or issues with the appearance of scanned images. Start with "Checking the basics" on page 85.



Clearing jams from the ADF. See "Clearing jams from the ADF" on

page 102.



Cleaning and maintaining the scanner and accessories. See

"Cleaning and maintaining" on page 105.

See the Setup and Support Guide for installation and troubleshooting information.

Checking the basics

If the scanner is not working, always perform these actions first.



Check that the power cable is securely connected between the

scanner and a live electrical outlet or surge protector.



If the power cable is connected to a surge protector, make sure the

surge protector is plugged into an outlet and turned on.



Check that the interface cable is securely connected between the

scanner and the computer.



Make sure the scanner is unlocked. Move the lock to the unlocked

position. (Some models only, see "Front panel and accessories

comparisons" on page 3.)



Disconnect the power cable from the scanner and turn off the

computer. After 30 seconds, reconnect the power cable to the

scanner and then turn on the computer, in that order.



If a program has frozen, close it. Press CTRL+ALT+DELETE to open

Close Programs or Task Manager. Select any program listed as

Not Responding and click End Task.

If these steps did not resolve the issue, see "Starting troubleshooting"

on page 86.

86 Troubleshooting and maintaining Back to TOC

Starting troubleshooting

Start here to find the information you need. Choose one of these general groups of issues, and then choose one of that group’s more specific issues.

The scanner or software is not working.



A message is on the scanner or the computer. Follow the directions in the message to resolve the issue.



There is no message. See "Resolving issues that did not

generate messages" on page 87.



There is an error message on the front panel liquid crystal display (LCD). See "Resolving scanner messages" on page 87.

The quality of resulting scans is not what I expected.



Scanned images do not look good. See "Resolving issues with

scanned images" on page 91.



Printed copies do not look good. See "Resolving issues with

printed copies" on page 93.



Text on images is not editable. See "Resolving issues with

editable text" on page 96.



Slides or negatives do not look good. See "Resolving issues

with slides and negatives" on page 95.

I am having an issue with the HP Scanjet Transparency Adapter (XPA) or the HP Scanjet Automatic Document Feeder (ADF).



Pages are jammed in the ADF. See "Clearing jams from the

ADF" on page 102.



There is an issue with the ADF, other than pages jamming. See

"Resolving issues with the ADF" on page 101.



There is an issue with the XPA. See "Resolving issues with the

XPA" on page 100.

Scans are not arriving at the destination I choose.

See "Resolving issues sending to destinations" on page 97.

Back to TOC Troubleshooting and maintaining 87

Resolving scanner messages

(Some models only, see "Front panel and accessories comparisons"

on page 3.) If an error message appears on the 16-character front

panel LCD display on your scanner, look for the cause and solution in this section.

ADF Paper Jam

Pages are jammed in the ADF. See "Clearing jams from the ADF"

on page 102 for information on clearing paper jams from the ADF.

Clear the paper jam. If the error message does not clear, unplug the scanner and plug it back in.

Error ##

The scanner reported an error during the self-test.

Unplug the scanner and plug it back in. If this error message is still on the scanner, contact HP support. Visit the HP support website at:

http://www.hp.com/go/support

See the Setup and Support Guide for phone contact information.

Scanner Locked

(Some models only, see the "Front panel and accessories

comparisons" on page 3.) The scanner is not working because it is

locked. Make sure the scanner is unlocked. Move the lock to the unlocked position. If the error message does not clear, unplug the scanner and plug it back in.

Resolving issues that did not generate messages

If the scanner or software is not working but no message appears, look for the cause and solution in this section.

Items you scanned previously are no longer on the computer.

The scanned image might not have been saved as a file. If you

send an image directly to a destination, the scanned image is not

saved on the computer. When you use HP Precisionscan Pro to

scan, use Save As to save the image to your computer.

The scanner lamp stays on.

The scanner lamp should time out and turn off automatically after a

period of inactivity.



If you have recently used the scanner, wait a few more minutes.



If the scanner lamp is still on, you might have activated the

Extend lamp time out feature. Check this setting on the Scanner tab in the Preferences of the HP Precisionscan Pro

software. See "Setting preferences" on page 68.



Press the Power Save button on the front panel of the scanner to immediately turn off the scanner lamp and the XPA light source (if connected). See "General tab options" on page 37.

If you still encounter problems with the scanner lamp or the Power

Save button, contact HP Customer Support. (See “Contacting HP

Customer Support” in the Setup and Support Guide.)

88 Troubleshooting and maintaining Back to TOC

I saved a scanned image to a file, but now I cannot open the file in the program I want.

You might have saved the file in a format the other program cannot use. Save the file in a different format the program can use. Look in the File Open or Import command for the program to see which file types it supports.

The scanner is not working.

One or more of these issues might be causing the problem:



The scanner was not installed properly.



The interface cable is not compatible with the scanner.



A cable might be loose. Check that the interface cable is securely connected.



If the scanner is emitting a grinding sound, the scanner is locked.

See "Checking the basics" on page 85, and the Setup and Support

Guide for installation and troubleshooting information.

The scanner does not scan right away.

If the scanner has not been used for a while, the scanner lamp has turned itself off. The lamp goes through a warm-up period after you start the software, or press the Scan To button. Wait for a few seconds for scanning to begin.

When I press a button on the scanner, the incorrect program opens.

Check which function is set to open when you press the button on the scanner:

In Windows 98 and 2000:

1 On the Start menu, point to Settings, and click Control Panel.

2 Double-click Scanners and Cameras. Select your scanner model

number from the list if it is not already selected.

3 Click Properties.

4 From the Scanner Events list, select the name of the button you

want to check. Verify what function is set for this button.

In Windows Me:

1 On the Start menu, point to Settings, and click Control Panel.

2 Double-click Scanners and Cameras. Double-click the icon next

to the name of your scanning device.

3 Click Properties.

4 From the Scanner Events list, select the name of the button you

want to check. Verify what function is set for this button.

In Windows NT 4.0 and Windows 95:

1 On the Start menu, point to Programs, point to HP Scanjet

Utilities, and click HP Scanjet Button Manager.

2 Click the Events tab.

3 From the Scanner Events list, select the name of the button you

want to check. Verify what function is set for this button.

Back to TOC Troubleshooting and maintaining 89

When I choose Scan To on the scanner, the image does not appear in the software.



A cable might be loose. Check that the interface cable is securely connected.



You might have accidentally turned off the preview feature. Check this setting on the Scanner tab in the Preferences of the HP Precisionscan Pro software. See "Setting preferences" on

page 68.



(Some models only, see the "Front panel and accessories

comparisons" on page 3.) Check that the HP Precisionscan

software is the program set to start when you press the Scan To button ( ) using the following steps.

In Windows 98 and 2000:

1 On the Start menu, point to Settings, and click Control Panel.

2 Double-click Scanners and Cameras. Select your scanner model

number from the list if it is not already selected.

3 Click Properties.

4 From the Scanner Events list, select the Scan To button.

5 Make sure the HP Precisionscan Pro check box is checked.

6 Make sure the Disable Device Events check box is unchecked.

In Windows Me:

1 On the Start menu, point to Settings, and click Control Panel.

2 Double-click Scanners and Cameras. Double-click the icon next

to the name of your scanning device.

3 Click Properties.

4 From the Scanner Events list, select the Scan To button.

5 Under Actions, make sure that HP Precisionscan Pro is selected

next to Start This Program.

In Windows NT 4.0 and Windows 95:

1 On the Start menu, point to Programs, point to HP Scanjet

Utilities, and click HP Scanjet Button Manager.

2 Click the Events tab.

3 From the Scanner Events list, select the Scan To button.

4 Make sure the HP Precisionscan Pro check box is checked.

5 Make sure the Disable Events check box is unchecked.

Scanner is scanning items very slowly.



If you are scanning to edit text, the optical character recognition (OCR) program causes the scanner to scan more slowly, which is normal. Wait for the item to scan.



Some default settings can cause the scanner to scan more slowly. Check the settings. See "Setting preferences" on

page 68.



The resolution might be set too high. Return to the default resolution. See "Changing resolution" on page 46.

The correct menu items do not appear in the HP Precisionscan Pro software.



If you used the ADF and then disconnected it, restart the software.



If you were using the XPA, on the Scan menu, click Scanner Glass to scan from the glass again.



If you are trying to use the XPA and the XPA (Slides) or XPA (Negatives) commands are unavailable, restart the software

while the XPA light source is connected to the scanner.

6 Verify that the Take No Action check box is unchecked.

90 Troubleshooting and maintaining Back to TOC

The scanner is making a loud clicking or grinding noise.

The scanner is locked. Move the lock to the unlocked position. (Some models only, see the "Front panel and accessories

comparisons" on page 3.)

The online Help or the Guided Steps in the HP Precisionscan Pro software do not work.

Help is available for computers running Internet Explorer version 4.0 or greater. You can install a newer version of Internet Explorer, or you can view the Online User’s Manual for assistance.

To view the Online User’s Manual:

In the HP Precisionscan Pro software, point to the Help menu, and click User’s Manual. Or, click the Help button in any dialog box in which it appears.

Resolving image-quality issues

This section contains information for resolving image-quality issues, whether you scanned using the scanner glass, the ADF, or the XPA.



"Resolving issues with scanned images" on page 91.



"Resolving issues with printed copies" on page 93.



"Resolving issues with slides and negatives" on page 95.

Tip For help getting the best output type possible, use

the Guided Steps. If they are not showing, click .

Back to TOC Troubleshooting and maintaining 91

Resolving issues with scanned images

This section contains solutions to issues that affect all scanned images, regardless of whether you used the scanner glass or the ADF. If you were printing, see also "Resolving issues with printed copies" on

page 93.

Scanned images are too light or too dark.

The original image might be very light or dark or be printed on colored paper. Adjust the midtone, highlight, and shadow settings from the HP Precisionscan Pro software. See "Scanning from HP

Precisionscan Pro" on page 39.

Scanned images have black dots or streaks in top and bottom margins.

There might be ink, glue, correction fluid, or some other substance on the scanner glass. Clean the scanner glass. See "Cleaning the

scanner glass" on page 105.

Scanned images have unwanted lines through them.



The scanner glass might be dirty. Clean the glass. See

"Cleaning the scanner glass" on page 105.



If you are using the ADF, the ADF glass might be dirty or scratched. Clean the ADF glass. See "Cleaning the ADF glass"

on page 106.

Scanned image is not clear.



The resolution, sharpening, or midtone, highlight, and shadow settings might need to be adjusted before scanning. See

"Scanning from HP Precisionscan Pro" on page 39.



The original might be on colored paper. If the original was printed on a colored paper, including brown recycled paper, the image or text might not be clear. Try adjusting the resolution and midtone, highlight, and shadow settings from the HP Precisionscan Pro software. See "Scanning from HP

Precisionscan Pro" on page 39.

92 Troubleshooting and maintaining Back to TOC

The image is completely black or completely white.

The item might not be placed correctly on the scanner glass or in the ADF. Make sure that the item you are trying to scan is placed face down on the glass, or face up in the ADF.

Colors in the scanned image are different from the original item.

Scanners, monitors, printers, and different operating systems interpret color differently. Use the hue and saturation settings in the HP Precisionscan Pro software to adjust the colors.

In the HP Precisionscan Pro software, all of the image scanned when I only wanted part, or vice versa.

The selection area might not be selected correctly. Make sure the selection border is surrounding the area you want in the final scan.

Scanned images are crooked.

The item might have been placed crookedly or shifted when you closed the lid. Straighten the original on the scanner glass and scan again.

Scanned images are grainy, jagged, or fuzzy.



You resized the image in a program other than the HP Precisionscan Pro software. Resize the image in the HP Precisionscan Pro software before you send it to the other program. (See "Resizing (output dimensions)" on page 45.) Or, if the original was a black and white drawing, use the Black & White Scalable output type for the scanned image. (See

"Selecting output type" on page 43.)



In the HP Precisionscan Pro software, the resolution is set too low. Set the resolution to a higher number, or return to the default setting. See "Changing resolution" on page 46.



In the HP Precisionscan Pro software, too much or too little sharpening was applied. Adjust the sharpening. See

"Sharpening an image" on page 48.

An original photo had marks, flaws, or scratches, and the scanned image looks even worse in the HP Precisionscan Pro software.



You sharpened the image manually. Return to the default setting. See "Sharpening an image" on page 48.



Best Quality Sharpening is selected. Check the setting. See

"Setting preferences" on page 68.

I thought I made the image smaller or larger before the final scan in the HP Precisionscan Pro software, but it is still the same size as the original.

You might have zoomed in or out, which does not change the size of the image. Change the output size. See "Resizing (output

dimensions)" on page 45.

An original photo was fuzzy, and the scanned image looks even worse.

The sharpening level needs to be increased. In the HP Precisionscan Pro software, adjust the sharpening. See

"Sharpening an image" on page 48.

I set the image to a higher resolution in the HP Precisionscan Pro software, but the output quality is no better.



Setting the resolution to a higher number does not necessarily improve quality. The software sets the resolution automatically based on the type of item you scanned. Keep or return to the default. See "Changing resolution" on page 46 or "Tips for best

image quality" on page 67 for guidelines.



If you sent the image to another program, the program might not support the resolution you set in the HP Precisionscan Pro software. Determine the setting the program uses and set the resolution in the HP Precisionscan Pro software to that resolution.

Back to TOC Troubleshooting and maintaining 93

Images scanned from the HP Precisionscan Pro software are larger than the original when viewed or printed from another program, such as MS Paint, MS Internet Explorer, or MS Imaging.

The other program did not accept the image size information. Scan the image at a lower resolution. When you scan at a resolution the program accepts, it will display or print the image at the correct size.

The image is too big or too small.

In the HP Precisionscan Pro software, set the output dimensions in the Resize dialog box. See "Resizing (output dimensions)" on

page 45.

When I try to scan to the Web from the HP Precisionscan Pro software, the image is too large or does not look good on screen.

Scan settings for this image might be set incorrectly. Use the Guided Steps for help choosing an output type. See also "Tips for

best image quality" on page 67.

Resolving issues with printed copies

Use this section to help resolve issues with printed pages.

Parts of the page around the edges are not printing.

Printers cannot print right up to the edge of the paper. To get the

image to fit inside the printable area, you must slightly reduce the

size of the image in the HP Precisionscan Pro software and then

reprint the image.

94 Troubleshooting and maintaining Back to TOC

Copies are too light.



If you are copying an item printed on colored paper, there might not be enough contrast between the ink and paper colors. Adjust the highlights, shadows, midtones, and resolution settings from the HP Precisionscan Pro software. See "Scanning from HP

Precisionscan Pro" on page 39. Or, adjust the contrast from the

HP Scanjet Copy Utility. Also, if possible for text, use originals printed with black ink on white paper.



The printer might be out of toner or ink. Print a different file from another program to the printer to see if the issue lies with the printer.

Vertical white stripes appear on the page.

The bottom of the printed page is blank, or part of a graphic is cut off.

The page might be too complex. (The printer does not have

enough memory to process the page.) Set the resolution of the

image to 300 dpi or less in the HP Precisionscan Pro software. See

"Changing resolution" on page 46.

Colors in printed images are incorrect.

The output type or printer settings might not be correct. Choose a

different output type and print again. Check the printer settings. If it

is a color printer, check if the printer is out of ink or toner.

Scanned images are jagged or fuzzy.



The printer might be out of toner or ink. Print a different file from another program to the printer to see if the issue lies with the printer.



The scanner internal mirror might be contaminated. Contact the Customer Service Center for service.



The output type in the HP Precisionscan Pro software might not be set correctly. Set the output type to True Color (16.7 million colors) or Grayscale. See "Selecting output type" on page 43.



If you placed the image in a file in another program, resized the image, and are printing from that program, resizing the image in the program probably caused the issue. Resize in the HP Precisionscan Pro software before placing it in a file in another program. See "Resizing (output dimensions)" on page 45.



If the original image was fuzzy and you enlarged it, the fuzziness becomes more obvious.

Back to TOC Troubleshooting and maintaining 95

Resolving issues with slides and negatives

Use the following section to help resolve issues with slides or negatives scanned using the XPA. All actions must be performed in the HP Precisionscan Pro software, because you must scan slides or negatives using this software. See also "Resolving issues with the

XPA" on page 100.

I tried to enlarge a scanned image of a slide, but the image remained the same size.

You might have used the Zoom In command, which only changes the view on the screen. Use the Resize command to change the size of the final scanned image. See "Resizing (output

dimensions)" on page 45.

The colors are incorrect, or the image is too light or too dark.



The software might be setting exposure for the entire area instead of one slide or negative. Create a selection area around the slide or negative you want to use to ensure it is exposed correctly.



The positioning plate is not placed completely on the scanner glass. Make sure the positioning plate is completely on the scanner glass.



If you are scanning fewer than three slides with the XPA, make sure to use the slide light shield to cover the remaining area in the slide holder. This ensures that no extra light leaks out into the scan.



If you are scanning fewer than four negative frames with the XPA, make sure to use the negative light shield to cover the remaining area in the negative holder. This ensures that no extra light leaks out into the scan.

The scanned image shows a colored tint, usually pink.

The image was probably scanned without the XPA, or the

positioning plate and XPA light source were placed incorrectly on

the scanner bed. For the steps for scanning 35 mm slides or

negatives, see "Scanning from the XPA" on page 77.

Scanned images appear as a box with multi-colored vertical lines or as a dashed box with an arrow surrounding the area.

The positioning plate might be placed incorrectly on the scanner

bed. Place the positioning plate on the scanner glass so the

Hewlett-Packard logo is at the bottom right.

The scanned image is black even though the light on the XPA light source is on.



The positioning plate might be placed incorrectly on the scanner bed. Place the positioning plate on the scanner glass so the Hewlett-Packard logo is at the bottom right.



Check the Adjust Exposure command in the Advanced menu.

There are streaks in the scanned image.



Check the original slide or negative for damage.



The XPA may be broken, and service may be required.

The scans are dark.

The bulb in the XPA light source might be broken or not working. If

the bulb is broken, service is required.

96 Troubleshooting and maintaining Back to TOC

Resolving issues with editable text

This section contains resolutions to issues that might occur when you are trying to make text editable.

Scanned text is not editable.

If you used the HP Precisionscan Pro software, the software might have identified the text as a drawing. In the software, choose Editable Text (OCR) or Text and Image on the Output Type menu. Then, on the Scan menu, click Scan To and choose the program you want. If the text is still not editable, work with the text as an image or retype it.

Scanned text is editable in some programs but not in others.

Some programs accept only image formats and do not allow text. Make sure the program accepts editable text.

Incorrect characters appear in the text that was converted using the OCR software.

The accuracy of the OCR program depends on the program having the correct settings on the quality of the original item. To obtain the best possible results, choose the scan setting for text, and process only crisp, clear text. See "What to expect from OCR programs" on

page 73.

Converted text does not appear in my word-processing program.

If you scanned to the HP Precisionscan Pro software, choose

Editable Text (OCR) or Text and Image on the Output Type

menu. Then, on the Scan menu, click Scan To and choose the

program you want. Or, cut and paste the text into the program you

want. If the text is still not editable, work with the text as an image

or retype it.

I do not know how to process text using a different OCR program.

Do one of the following:



Scan the item to the HP Precisionscan Pro software, save the scanned image as an image file, and open the file in the other OCR program.



Scan to the HP Precisionscan Pro software. Then, on the Scan menu, click Scan To and choose the other OCR program.

The converted text did not retain font size and style when the text was placed in a word-processing program.

Word-processing programs cannot always accept the original

formatting of the scanned text. Reformat the text in the word-

processing program.

Converted text appeared in the word-processing program without its formatting and I wanted it, or vice versa.

Even if you want to retain the formatting and you have the setting

set correctly, the receiving word-processing program cannot

always accept the formatting. Reformat text in the word-processing

program.

Back to TOC Troubleshooting and maintaining 97

After I scan using Text or Text and Image output type, some of the text displays as squares or unrecognizable characters.

This is due to the display capability of your Microsoft Windows operating system. For example, the English version of Windows 95 cannot properly display Russian, Turkish, Simplified Chinese, Traditional Chinese, Korean, and potentially other non-western European languages. Windows 2000 is able to display all languages.

Resolving issues sending to destinations

Use this section to resolve issues sending images to destinations. Not all functions are available on all scanners.

When I choose E-mail on the scanner, scanned images do not automatically appear in a new e-mail message.

The e-mail program is Web-based or might not be supported. Save

the scanned image as a file and attach it to your e-mail message

as you normally do.

When I choose E-mail on the scanner, the scanned image attaches as a bitmap, but it contains text I want the recipient to be able to edit.

To make text editable for a recipient, scan the item to the

HP Precisionscan Pro software and change the output type for the

scanned image to Editable Text (OCR). Then, on the Scan menu,

click Scan To and select the e-mail program. Or, save the scanned

image as a text file and attach it to a message as you normally do.

When I press the E-mail button on the scanner, the incorrect e-mail program opens.



Check which e-mail program is set to open when you press the E-mail button ( ) on the scanner. See "Changing settings for

buttons" on page 34.



If you use Outlook, Outlook Express, or Netscape Mail, make sure the program is set as your default MAPI application. If you are not sure, see the documentation for your e-mail program.

98 Troubleshooting and maintaining Back to TOC

When printing copies from the scanner or the HP Scanjet Copy Utility, I cannot choose the printer I want.

Scan the item to the HP Precisionscan Pro software and print from there.

When printing copies, I can only make multiple copies of one page at a time (I cannot collate copy).

Even if you are using an ADF, each page is treated as a separate job. You can make multiple copies of one page, but not multiple copies of different pages and collate them.

When I try to print from the HP Precisionscan Pro software, the Print command is unavailable.

If the Editable Text (OCR), Text and Image, or Black & White Scalable output type is selected, the Print command is

unavailable. Choose a different output type and then print.

When I choose the Scan To button on the scanner, the image does not appear in the software.



A cable might be loose. Check that the interface cable is securely connected.



You might have accidentally turned off the preview feature. Check this setting on the Scanner tab in the Preferences of the HP Precisionscan Pro software. See "Setting preferences" on

page 68.



Check that the HP Precisionscan Pro software is the program set to start when you press the Scan To button ( ). See

"When I choose Scan To on the scanner, the image does not appear in the software." on page 89 for steps.

I tried to scan an image into an existing file, but the scanned image appeared in a new file instead.

Some programs only allow scanned images to be placed in new

files. Cut and paste the image into the file you want. Or, save the

scanned image as a file and import it into the other program.

When I try to send a scanned image using the Scan To command on the Scan menu of the HP Precisionscan Pro software, the program I want does not appear.

The HP Precisionscan Pro software might not recognize the

program as a destination. Do one of the following:



Save the scanned image in a file type the other program uses, and then open the file in the other program.



Copy and paste or drag-and-drop the image into the other program.



Reinstall the program that is not being recognized. This might allow the HP Precisionscan Pro software to recognize it.

I want to start scanning from another program, such as my wordprocessing program, so I can bring an image into my open file, but I cannot start the scan.

The other program must be TWAIN or Windows Imaging

Application (WIA)-compliant. If you cannot find a command such as

Acquire or Insert, check the documentation for the program to see

if it is compliant. If not, do one of the following in the HP

Precisionscan Pro software:



Save the scanned image as a file and then insert the file into the other program.



Click Scan To from the Scan menu, and choose a program.



Copy and paste or drag-and-drop the image into the other program.

Back to TOC Troubleshooting and maintaining 99

I am trying to return a scanned image to my TWAIN or WIAcompliant program, but the image will not appear.

The TWAIN or WIA-compliant program might not accept the resolution or output type you selected. Rescan the image using the default settings the HP Precisionscan Pro software sets for the image.

I do not see the destinations I want when I use the Select Destination button next to the Scan To button.

(Some models only, see the "Front panel and accessories

comparisons" on page 3.)

Not all destinations appear in the scanner’s destination list. For example, printers, e-mail programs, and saving to a file are not included. The list is also limited to the first 18 destinations found by the HP scanning software. You can access additional destinations through the HP Precisionscan Pro software. See "To send to a

program" on page 61 for more information, or do one of the

following.



Update the destinations for your scanner buttons. See "To

change settings for buttons or update destinations" on page 34

for steps.



Unplug the scanner and plug it back in.

100 Troubleshooting and maintaining Back to TOC

Resolving issues with accessories

This section contains information for resolving issues when you are using the XPA or ADF.

Resolving issues with the XPA

This section contains issues that might occur when you are using the XPA (transparency adapter). See also "Resolving issues with slides

and negatives" on page 95.

The XPA is not working at all.

The XPA cable might not be connected correctly. Make sure the XPA cable is connected securely to the XPA port on the scanner.

When using the XPA, I cannot choose XPA (Slides) or XPA (Negatives) on the Scan menu.



The XPA cable might not be connected correctly. Make sure the XPA cable is connected securely to the XPA port on the scanner.



If you connected the XPA light source while the HP Precisionscan Pro software was running, restart the software. Doing so allows the software to detect the XPA.

When using the XPA, I cannot scan using the scanner buttons.

The XPA is not designed to work with the scanner buttons. Use the

HP Precisionscan Pro software when using the XPA.

There is no light or only a dim light in the transparency adapter after checking XPA (Slides) or XPA (Negatives) in the Scan menu.



Make sure you have selected XPA (Slides) or XPA (Negatives) from the Scan menu in the HP Precisionscan Pro software. If these two commands are unavailable, restart the software while the XPA light source is connected to the scanner.



The bulb in the XPA light source might be broken or not working. With the XPA light source connected to the scanner, hold the XPA light source up and look for illumination. If the bulb is broken, service is required.

HP 4400c, 5400c User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Front panel and accessories comparisons

HP Scanjet 4400c scanner

HP Scanjet 4470c scanner

HP Scanjet 5400c scanner

HP Scanjet 5470c scanner

HP Scanjet 5490c scanner

Getting started

Printing this information

Viewing the product tour

Where do I start?

Using the scanner buttons

Using another program

Using the HP Scanjet Copy Utility

Using the HP Precisionscan Pro software

Selecting and preparing items

Items for the XPA

Completing your first scan

Frequently asked questions

Scanning from scanner buttons

Overview of scanner buttons

Scanning quickly with scanner buttons

Scanning to the HP Precisionscan Pro software

Scanning to another program

Sending a scan to a website

Scanning for photo reprints

Sending a scan using e-mail

Printing copies

Changing settings for buttons

List of options for scanner buttons

Scanning from HP Precisionscan Pro

Overview of the HP Precisionscan Pro software

Starting the HP Precisionscan Pro software

Finding help for using the software

Performing a new scan

Cropping or selecting an area for final scan

Getting a closer look (zooming)

Selecting output type

Making optional adjustments, basic

Resizing (output dimensions)

Changing resolution

Changing contrast

Rotating an image

Mirroring (reversing) an image

Sharpening an image

Resetting all adjustments

Making optional adjustments, advanced

Inverting the image

Changing midtones

Changing highlights

Changing shadows

Checking for clipped areas

Setting pixel output levels

Viewing RGB values and pixels

About the histogram

Changing the hue

Changing the saturation

Changing the black and white threshold

Setting which colors become black or white in black & white bitmaps

Descreening images

Resetting all adjustments

Completing the final scan

Sending to a program

Returning the image to a TWAIN program

Saving to a file

Printing

Placing a scan on a website

Setting the scanned image as wallpaper

Copying and pasting into another program

Dragging-and-dropping into another program

Dragging-and-dropping to the Windows Desktop or a folder

Scanning to CD

Other features and tips

Tips for best image quality

Saving settings

Scanning from other programs (WIA)

What to expect from OCR programs