Hp 4730MFP User Manual

HP Color LaserJet 4730mfp
User Guide
HP Color LaserJet 4730mfp Series
User Guide
Copyright and License
Trademark Credits
© 2005 Copyright Hewlett-Packard Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained in this document is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Part number Q7517-90981
Edition 1, 11/2005
Adobe® is a trademark of Adobe Systems Incorporated.
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Energy Star® and the Energy Star logo® are U.S. registered marks of the United States Environmental Protection Agency.
Microsoft® is a U.S. registered trademark of the Microsoft Corporation.
Netscape Navigator is a U.S. trademark of Netscape Communications.
PANTONE® Colors generated may not match PANTONE-identified standards. Consult current PANTONE Publications for accurate color. PANTONE® and other Pantone, Inc. trademarks are the property of Pantone, Inc. © Pantone, Inc., 2000.
PostScript® is a trademark of Adobe Systems.
TrueType™ is a U.S. trademark of Apple Computer, Inc.
UNIX® is a registered trademark of The Open Group.
Windows®, MS Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.
HP customer care
Online services
For 24-hour access to information by using a modem or Internet connection
World Wide Web: Updated HP printer software, product and support information, and printer drivers in several languages can be obtained from
Online troubleshooting tools
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and printing problems. The ISPE tools are available at
Telephone support
Hewlett-Packard Company provides free telephone support during the warranty period. When you call, you will be connected to a responsive team that is waiting to help you. For the telephone number for your country/region, see the flyer that came in the box with the product, or visit
support. Before calling HP, have the following information ready: the product name and serial number,
the date of purchase, and a description of the problem.
http://www.hp.com/support/clj4730mfp. (The site is in English.)
http://instantsupport.hp.com.
http://www.hp.com/
You can also find support on the Internet at
Software utilities, drivers, and electronic information
http://www.hp.com/go/clj4730mfp_software. (The site is in English, but printer drivers can be
Go to downloaded in several languages.)
For information over the telephone, see the flyer that came in the box with the MFP.
HP direct ordering for accessories or supplies
Order supplies from the following Web sites:
United States:
Canada:
Europe:
Asia-Pacific:
Order accessories from
parts, accessories, and supplies.
To order supplies or accessories over the telephone, call the following numbers:
United States businesses: 800-282-6672
http://www.hp.com/sbso/product/supplies
http://www.hp.ca/catalog/supplies
http://www.hp.com/go/supplies
http://www.hp.com/paper/
http://www.hp.com/support/clj4730mfp. For more information, see Ordering
http://www.hp.com. Click the support & drivers block.
United States small and medium businesses: 800-888-9909
United States home and home offices: 800-752-0900
Canada: 800-387-3154
To find the phone numbers for other countries/regions, see the flyer that came in the box with the MFP.
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HP service information
To locate HP-Authorized Dealers in the United States or Canada, call 800-243-9816 (United States) or 800-387-3867 (Canada). Or, go to
For service for your HP product in other countries/regions, call the customer support number for your country/region. See the flyer that came in the box with the MFP.
HP service agreements
Call: 800-HPINVENT [800-474-6836 (U.S.)] or 800-268-1221 (Canada).
Out-of-Warranty Service: 800-633-3600.
Extended Service: Call: 800-HPINVENT [800-474-6836 (U.S.)] or 800-268-1221 (Canada). Or, go to the HP Care Pack Services Web site at
HP support and information for Macintosh computers
http://www.hp.com/go/macosx for Mac OS X support information and HP subscription service for
Visit: driver updates.
http://www.hp.com/go/mac-connect for products designed specifically for the Macintosh user.
Visit:
http://www.hp.com/go/cposupportguide.
http://www.hpexpress-services.com.
iv HP customer care ENWW
Table of contents
1 MFP basics
HP Color LaserJet 4730mfp Series configurations ...............................................................................2
HP Color LaserJet 4730mfp (Q7517A-base model) .............................................................2
HP Color LaserJet 4730x mfp (Q7518A) ..............................................................................3
HP Color LaserJet 4730xs mfp (Q7519A) ............................................................................3
HP Color LaserJet 4730xm mfp (Q7520A) ...........................................................................4
Features and benefits of the multifunction peripheral (MFP) ................................................................5
Features list ..........................................................................................................................5
MFP parts and accessories ...................................................................................................................9
Identifying parts of the MFP ..................................................................................................9
Accessories and supplies ...................................................................................................10
Interface ports .....................................................................................................................11
Moving the MFP ..................................................................................................................12
Software ..............................................................................................................................................13
Operating systems and MFP components ..........................................................................13
Software features ................................................................................................................14
Driver Autoconfiguration .....................................................................................14
Update Now .......................................................................................................14
HP Driver Preconfiguration ................................................................................14
Installing the printing system software ................................................................................14
Installing Windows printing system software for direct connections ..................14
Installing Windows printing system software for networks .................................15
To set up a Windows computer to use the network MFP using Windows-
sharing ...............................................................................................................16
Installing the software after the parallel or USB cable has been
connected ...........................................................................................................16
Uninstalling the MFP software ............................................................................................17
To remove software from Windows operating systems .....................................17
Software for networks .........................................................................................................17
Summary of HP networking solutions ................................................................17
HP Web Jetadmin ..............................................................................................17
UNIX ...................................................................................................................18
Utilities ................................................................................................................................18
MFP utilities ........................................................................................................18
HP Easy Printer Care Software ..........................................................................18
Embedded Web server ......................................................................................19
Features ............................................................................................19
Other components and utilities ...........................................................................20
Software for Macintosh computers ......................................................................................................21
Installing Macintosh printing system software for networks ................................................21
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Installing Macintosh printing system software for direct connections (USB) ......................22
To remove software from Macintosh operating systems ....................................................23
Printer drivers ......................................................................................................................................24
Supported printer drivers ....................................................................................................24
Additional drivers ................................................................................................................24
Select the correct printer driver ...........................................................................................25
Printer-driver Help (Windows) .............................................................................................25
Gaining access to the printer drivers ..................................................................................25
Printer drivers for Macintosh computers ..............................................................................................27
Supported printer drivers ....................................................................................................27
Gaining access to the printer drivers ..................................................................................27
Install checklist ....................................................................................................................................29
2 Using the control panel
Control-panel layout ............................................................................................................................32
Control-panel features .........................................................................................................................33
Home-screen navigation .....................................................................................................................34
Help system .........................................................................................................................................35
What is This? Help ..............................................................................................................35
Show Me How Help ............................................................................................................35
Menu map ...........................................................................................................................................36
Retrieve job menu ...............................................................................................................................37
Information menu ................................................................................................................................38
Fax menu ............................................................................................................................................39
Paper handling menu ..........................................................................................................................40
Configure device menu .......................................................................................................................43
Originals submenu ..............................................................................................................43
Copying submenu ...............................................................................................................44
Enhancement submenu ......................................................................................................45
Sending submenu ...............................................................................................................45
Printing submenu ................................................................................................................46
PCL submenu .....................................................................................................................49
Print quality submenu .........................................................................................................50
System setup submenu ......................................................................................................51
Copy/send settings .............................................................................................................55
MBM-3 Configuration submenu ..........................................................................................56
Stapler/stacker submenu ....................................................................................................57
I/O submenu .......................................................................................................................57
Embedded Jetdirect submenu ............................................................................................58
Resets submenu .................................................................................................................61
Diagnostics menu ................................................................................................................................63
Service menu ......................................................................................................................................67
3 I/O Configuration
Network configuration ..........................................................................................................................70
Configuring TCP/IP parameters ..........................................................................................70
To manually configure TCP/IP parameters from the MFP control panel ............70
Setting an IP address .........................................................................................70
Setting the subnet mask .....................................................................................71
Setting the default gateway ................................................................................71
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Parallel configuration ...........................................................................................................................73
USB configuration ...............................................................................................................................74
Auxiliary connection configuration .......................................................................................................75
HP Jetdirect print servers ....................................................................................................................76
Wireless printing ..................................................................................................................................77
4 Printing tasks
Controlling print jobs ............................................................................................................................80
Selecting print media ...........................................................................................................................82
Automatic media type sensing (auto sense mode) .............................................................................84
Configuring input trays ........................................................................................................................86
Printing on special media ..................................................................................................................100
Disabling network protocols (optional) ...............................................................72
To disable DLC/LLC ...........................................................................................72
NetWare networks ..............................................................................................................76
Windows networks ..............................................................................................................76
AppleTalk networks ............................................................................................................76
UNIX/Linux networks ..........................................................................................................76
IEEE 802.11 standard .........................................................................................................77
Bluetooth .............................................................................................................................77
Source ................................................................................................................................80
Type and Size .....................................................................................................................80
Print setting priorities ..........................................................................................................80
Media to avoid ....................................................................................................................82
Paper that can damage the MFP ........................................................................................82
Tray 1 sensing ....................................................................................................................84
Tray 2–N sensing ................................................................................................................85
Configuring trays when the MFP gives a prompt ................................................................86
To configure a tray when loading paper .............................................................................86
To configure a tray to match print job settings ....................................................................86
Configuring trays using the Paper Handling menu .............................................................87
Configuring Tray 2, 3, or 4 for a custom paper size ............................................................87
Printing from Tray 1 (multipurpose tray) .............................................................................89
Loading Tray 1 ...................................................................................................89
Printing envelopes from Tray 1 ...........................................................................................90
To load envelopes into Tray 1 ............................................................................90
Printing envelopes ..............................................................................................91
Printing from Tray 2, 3, or 4 ................................................................................................92
Loading detectable standard-sized media into Tray 2, 3, or 4 ............................................92
Loading undetectable standard-sized media into Tray 2, 3, and 4 .....................................94
Loading custom-sized media into Tray 2 ............................................................................97
Transparencies .................................................................................................................100
Glossy paper .....................................................................................................................100
Colored paper ...................................................................................................................101
Envelopes .........................................................................................................................101
Labels ...............................................................................................................................101
Heavy paper .....................................................................................................................102
HP LaserJet Tough paper .................................................................................................102
Preprinted forms and letterhead .......................................................................................103
Recycled paper .................................................................................................................103
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Automatic two-sided (duplex) printing ...............................................................................................104
Control panel settings for automatic two-sided printing ....................................................105
To enable or disable two-sided printing from the MFP control panel ...............105
Options for binding two-sided printing jobs .......................................................................106
Manual two-sided printing .................................................................................................106
Printing booklets ...............................................................................................................106
Stapling documents ...........................................................................................................................107
To select the stapler in an application (Windows) ............................................................107
To select the stapler at the control panel ..........................................................................107
Loading staples .................................................................................................................107
To load staples .................................................................................................108
Special printing situations ..................................................................................................................110
Printing a different first page .............................................................................................110
Printing a blank back cover ...............................................................................................110
Printing on custom-size media ..........................................................................................110
Stopping a print request ....................................................................................................111
To stop the current print job from the MFP control panel .................................111
To stop the current print job from a software application .................................111
Selecting the output bin .....................................................................................................................112
3-bin mailbox output bins ..................................................................................................112
Selecting an output location ..............................................................................................113
To select an output location at the control panel ..............................................113
Job storage features ..........................................................................................................................114
Proofing and holding a job ................................................................................................114
Printing stored jobs ..........................................................................................114
Deleting stored jobs .........................................................................................114
Quick-copying a job ..........................................................................................................115
Private jobs .......................................................................................................................115
Printing a private job ........................................................................................115
Deleting a private job .......................................................................................116
Storing a print job ..............................................................................................................116
Mopier mode .....................................................................................................................116
Managing memory .............................................................................................................................117
Using features in the printer driver ....................................................................................................118
Creating and using quick sets ...........................................................................................118
Creating and using watermarks ........................................................................................119
Resizing documents .........................................................................................................119
Setting a custom paper size from the printer driver ..........................................................120
Using different paper/covers .............................................................................................120
Printing a blank first page .................................................................................................120
Printing multiple pages on one sheet of paper .................................................................120
Printing on both sides of the paper ...................................................................................121
To print on both sides by using the duplex-printing accessory ........................121
To print on both sides manually .......................................................................122
Layout options for printing on both sides .........................................................122
Setting the stapling options ...............................................................................................123
Setting the color options ...................................................................................................123
Using the HP Digital Imaging Options dialog box .............................................................124
Using the Services tab ......................................................................................................124
Using features in the Macintosh printer driver ...................................................................................126
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5 Copying
Copy-screen navigation .....................................................................................................................132
Basic copying instructions .................................................................................................................133
Modifying copy settings for the current job ........................................................................................136
Copying multiple sized originals ........................................................................................................137
Creating a stored copy job ................................................................................................................138
Creating and using presets in Mac OS X ..........................................................................126
Printing a cover page ........................................................................................................126
Printing multiple pages on one sheet of paper .................................................................127
Printing on both sides of the paper ...................................................................................127
Setting the color options ...................................................................................................128
Cancel button ....................................................................................................................132
OK button ..........................................................................................................................132
Copying by using the default settings ...............................................................................133
To copy by using the default settings ...............................................................133
Copying by using user-defined settings ............................................................................133
To make copies by using settings other than the default settings ....................133
Copying by using the scanner glass .................................................................................135
Copying by using the ADF ................................................................................................135
Using Job Mode ................................................................................................................135
Adjusting the copy brightness ...........................................................................................136
Reducing or enlarging copies ...........................................................................................136
Background removal .........................................................................................................136
Sharpness .........................................................................................................................136
6 Scanning and sending to e-mail
What is SMTP? .................................................................................................................................140
What is LDAP? ..................................................................................................................................141
e-mail configuration ...........................................................................................................................142
Automatic e-mail configuration .........................................................................................142
Manual e-mail configuration ..............................................................................................142
To find gateways by using an e-mail program ..................................................................143
e-mail screen navigation ...................................................................................................................144
Help button .......................................................................................................................144
From: field .........................................................................................................................144
To:, CC:, and BCC: fields .................................................................................................144
Clear All button .................................................................................................................145
e-mail basics .....................................................................................................................................146
Loading documents ..........................................................................................................146
Sending documents ..........................................................................................................146
To send documents ..........................................................................................146
Using the auto-complete function .....................................................................147
Using the address book .....................................................................................................................148
Creating a recipient list .....................................................................................................148
Using the local address book ............................................................................................148
To add e-mail addresses to the local address book .........................................149
To delete e-mail addresses from the local address book .................................149
Additional e-mail features ..................................................................................................................150
Secondary e-mail ..............................................................................................................150
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7 Faxing
8 Color
Send to folder ...................................................................................................................150
Send to workflow ..............................................................................................................150
Analog faxing .....................................................................................................................................152
Installing the fax accessory ...............................................................................................152
Connecting the fax accessory to a phone line ..................................................................156
Configuring and using the fax features .............................................................................157
Digital faxing ......................................................................................................................................158
Using color ........................................................................................................................................160
HP ImageREt 3600 ...........................................................................................................160
Color lockout .....................................................................................................................160
Paper selection .................................................................................................................161
Color options .....................................................................................................................161
sRGB ................................................................................................................................161
Printing in four colors — CMYK ........................................................................................162
CMYK ink set emulation (PostScript only) ........................................................................162
Color matching ..................................................................................................................................163
PANTONE® color matching .............................................................................................163
Sample book color matching ............................................................................................163
Printing color samples ......................................................................................................164
Managing printer color options on Windows computers ....................................................................165
Print in grayscale ..............................................................................................................165
RGB Color (Color Themes) ..............................................................................................165
Automatic or manual color adjustment .............................................................................165
Manual color options ........................................................................................166
Restricting color printing ....................................................................................................................168
Managing printer color options on Macintosh computers ..................................................................169
Print Color as Gray ...........................................................................................................169
Advanced color options for text, graphics, and photographs ............................................169
Halftone options ...............................................................................................169
Neutral Grays ...................................................................................................169
RGB Color ........................................................................................................170
Edge Control ....................................................................................................170
9 Optional output devices
Output accessory bridge ...................................................................................................................172
3-bin mailbox .....................................................................................................................................173
Mailbox mode ...................................................................................................................173
Stacker mode ....................................................................................................................173
Function-separator mode ..................................................................................................173
Configuring the printer driver to recognize the 3-bin mailbox/stapler/stacker ...................173
Windows ...........................................................................................................173
Macintosh .........................................................................................................174
To select the operating mode at the control panel ...........................................174
To configure a destination bin at the control panel (Mailbox and Function-
separator modes) .............................................................................................174
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Stapler/stacker accessory .................................................................................................................176
To configure the printer driver to recognize the optional stapler/stacker ..........................176
Windows ...........................................................................................................................176
Macintosh .........................................................................................................................177
To select the stapler at the control panel for printed jobs .................................................177
To select the stapler in the printer driver for printed jobs (Windows) ................................177
To select the stapler in the printer driver for printed jobs (Mac) .......................................177
To set the stapler at the control panel for all copy jobs ....................................................178
To set the stapler at the control panel for a single copy job .............................................178
To configure the MFP to stop or continue when the staple cartridge is empty .................178
Troubleshooting the output accessories ............................................................................................179
10 Security features
Securing the embedded Web server .................................................................................................182
To secure the embedded Web server ..............................................................................182
Foreign Interface Harness (FIH) ........................................................................................................183
Requirements ...................................................................................................................183
Using the FIH ....................................................................................................................183
Secure Disk Erase .............................................................................................................................185
Data affected ....................................................................................................................185
Gaining access to Secure Disk Erase ..............................................................................185
Additional Information .......................................................................................................185
Job-storage features .........................................................................................................................186
DSS authentication ............................................................................................................................187
Locking the control-panel menus ......................................................................................................188
Locking the formatter cage ................................................................................................................189
To select the operating mode in the printer driver (Windows 2000 and
Windows XP) ....................................................................................................174
Windows 98, Windows Me, and Windows NT 4.0 ............................................175
Mac OS X .........................................................................................................175
To enable the FIH portal ..................................................................................183
To disable the FIH portal ..................................................................................183
11 Managing and maintaining the MFP
Using the embedded Web server ......................................................................................................192
Opening the embedded Web server .................................................................................192
Information tab ..................................................................................................................193
Settings tab .......................................................................................................................193
Digital Sending tab ............................................................................................................194
Networking tab ..................................................................................................................194
Other links .........................................................................................................................194
Using the HP Easy Printer Care Software .........................................................................................196
Supported operating systems ...........................................................................................196
To use the HP Easy Printer Care Software ......................................................................196
HP Easy Printer Care Software sections ..........................................................................196
Using HP Web Jetadmin software .....................................................................................................198
Using the HP Printer Utility for Macintosh .........................................................................................199
Opening the HP Printer Utility ...........................................................................................199
Printing a cleaning page ...................................................................................................199
Printing a configuration page ............................................................................................199
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Viewing supplies status ....................................................................................................200
Ordering supplies online and using other support features ..............................................200
Uploading a file to the printer ............................................................................................200
Uploading fonts to the printer ............................................................................................201
Updating the firmware .......................................................................................................201
Activating the two-sided printing (duplexing) mode ..........................................................201
Activating the Economode printing mode .........................................................................201
Changing the toner density ...............................................................................................202
Changing the resolution settings ......................................................................................202
Locking or unlocking printer storage devices ....................................................................202
Saving or printing stored jobs ...........................................................................................202
Configuring trays ...............................................................................................................203
Changing network settings ...............................................................................................203
Opening the embedded Web server .................................................................................203
Setting up e-mail alerts .....................................................................................................204
Configuring and verifying an IP address ...........................................................................................205
TCP/IP assignment ...........................................................................................................205
Automatic discovery .........................................................................................205
Dynamic Host Configuration Protocol (DHCP) .................................................205
Verifying the TCP/IP configuration ....................................................................................205
Changing an IP address ...................................................................................................205
To change an IP address by using HP Web Jetadmin .....................................205
To change an IP address by using the embedded Web server .......................206
To change an IP address using the control panel ............................................206
Setting the real-time clock .................................................................................................................208
Setting the date and time ..................................................................................................208
To set the date format ......................................................................................208
To set the date .................................................................................................208
To set the time format ......................................................................................208
To set the time .................................................................................................209
Setting the wake time .......................................................................................................209
To set the wake time ........................................................................................209
Setting the sleep delay .....................................................................................................210
To set the sleep delay ......................................................................................210
Configuring alerts ..............................................................................................................................211
Checking the MFP configuration .......................................................................................................212
To print an information page .............................................................................................212
Menu map .........................................................................................................................212
Configuration page ...........................................................................................................212
HP Jetdirect page .............................................................................................................213
Supplies status page ........................................................................................................214
Usage page ......................................................................................................................215
PCL or PS font list ............................................................................................................216
Upgrading the firmware .....................................................................................................................217
Determining the current level of firmware .........................................................................217
Downloading the new firmware from the HP Web site .....................................................217
Transferring the new firmware to the MFP .......................................................................217
Using FTP to upload the firmware through a browser ......................................217
To use a browser for firmware update .............................................217
Using FTP to upgrade the firmware on a network connection .........................218
xii ENWW
To upgrade the firmware on a network connection by using
FTP ..................................................................................................218
Using HP Web Jetadmin to upgrade the firmware ...........................................219
Using MS-DOS commands to upgrade the firmware .......................................220
Using the HP Jetdirect firmware .......................................................................................220
Managing print cartridges ..................................................................................................................221
HP print cartridges ............................................................................................................221
Non-HP print cartridges ....................................................................................................221
Print cartridge authentication ............................................................................................221
HP fraud hotline ................................................................................................................221
Print cartridge storage ......................................................................................................222
Print cartridge life expectancy ...........................................................................................222
Checking the print cartridge life ........................................................................................222
Using the MFP control panel ............................................................................222
Using the embedded Web server .....................................................................222
Using HP Easy Printer Care Software .............................................................222
Using HP Web Jetadmin ..................................................................................222
Changing print cartridges ..................................................................................................223
To replace the print cartridge ...........................................................................223
Replacing supplies ............................................................................................................................227
Locating supplies ..............................................................................................................227
Supply replacement guidelines .........................................................................................227
Making room around the MFP for replacing supplies .......................................................228
Approximate replacement intervals for supplies ...............................................................228
Performing preventive maintenance ..................................................................................................229
ADF maintenance kit ........................................................................................................229
Cleaning the MFP ..............................................................................................................................230
Cleaning the outside of the MFP ......................................................................................230
Cleaning the touchscreen .................................................................................................230
To clean the scanner glass ...............................................................................................230
Cleaning the ADF delivery system ....................................................................................231
To clean the ADF delivery system ...................................................................231
To clean the ADF rollers ..................................................................................232
Cleaning the mylar strip ....................................................................................................235
To clean the mylar strip ....................................................................................235
Calibrating the scanner .....................................................................................................................237
To print the calibration target ............................................................................................237
12 Solving problems
Solving general problems ..................................................................................................................240
Troubleshooting checklist .................................................................................................240
Determining MFP problems ...............................................................................................................242
Troubleshooting information pages ...................................................................................................243
Configuration page ...........................................................................................................243
Paper path test page ........................................................................................................243
Registration page ..............................................................................................................243
Event log ...........................................................................................................................244
Control panel message types ............................................................................................................245
Status messages ..............................................................................................................245
Warning messages ...........................................................................................................245
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Error messages ................................................................................................................245
Critical error messages .....................................................................................................245
Control panel messages ....................................................................................................................246
Message listing .................................................................................................................246
Paper jams ........................................................................................................................................276
Paper jam recovery ...........................................................................................................277
To disable paper jam recovery .........................................................................277
Clearing jams ....................................................................................................................................278
Clearing jams in the right covers ......................................................................................278
Jam in Tray 1 ....................................................................................................................283
Jam in Tray 2, 3, or 4 ........................................................................................................283
Jam in the stapler/stacker .................................................................................................285
Staple jams .......................................................................................................................286
Jam in the 3-bin mailbox ...................................................................................................287
Other jams in the output accessory bridge .......................................................................290
Jam in the ADF .................................................................................................................291
Media-handling problems ..................................................................................................................293
Printer feeds multiple sheets ............................................................................................293
Printer feeds incorrect page size ......................................................................................293
Printer pulls from incorrect tray .........................................................................................294
Media does not feed automatically ...................................................................................294
Media does not feed from Tray 2, 3, or 4 ..........................................................................294
Transparencies or glossy paper will not feed ...................................................................295
Envelopes jam or will not feed in the MFP ........................................................................295
Output is curled or wrinkled ..............................................................................................296
Printer will not duplex or duplexes incorrectly ...................................................................296
Understanding MFP messages .........................................................................................................297
Using the MFP help system ..............................................................................................297
If a message persists ........................................................................................................297
Understanding accessory lights for the 3-bin mailbox and stapler/stacker .......................................298
Accessory lights ................................................................................................................298
Replacing accessories or accessory components ............................................................299
Understanding lights on the formatter ...............................................................................................300
HP Jetdirect LEDs ............................................................................................................300
Heartbeat LED ..................................................................................................................300
Fax LED ............................................................................................................................301
Color printing problems .....................................................................................................................302
Printout color error ............................................................................................................302
Incorrect shade .................................................................................................................302
Missing color .....................................................................................................................302
Cartridge error ..................................................................................................................303
Color match error ..............................................................................................................303
Correcting print quality and copy quality problems ............................................................................304
Print quality problems associated with media ...................................................................304
Overhead transparency defects ........................................................................................304
Print quality problems associated with the environment ...................................................305
Print quality problems associated with jams .....................................................................305
Print quality troubleshooting pages ...................................................................................305
Print quality troubleshooting tool .......................................................................................305
Image defect examples .....................................................................................................305
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Cleaning the scanner glass ..............................................................................................311
Calibrating the MFP ..........................................................................................................312
Repetitive defect ruler .......................................................................................................313
Solving e-mail problems ....................................................................................................................314
To validate the SMTP gateway address ...........................................................................314
To validate the LDAP gateway address ............................................................................314
Solving network connectivity problems .............................................................................................315
Troubleshooting network printing problems ......................................................................315
Verifying communication over the network .......................................................................315
To verify communication over the network .......................................................316
Troubleshooting common Macintosh problems .................................................................................317
Solving problems with Mac OS v9.x .................................................................................317
Solving problems with Mac OS X .....................................................................................319
Appendix A Working with memory and print server cards
Printer memory and fonts ..................................................................................................................324
Installing memory and fonts ..............................................................................................................325
To install DDR memory DIMMs ........................................................................................325
To install a flash memory card ..........................................................................................329
Enabling memory ..............................................................................................................333
To enable memory for Windows 98 and Me ....................................................333
To enable memory for Windows 2000 and XP .................................................334
Installing an HP Jetdirect print server card ........................................................................................335
To install an HP Jetdirect print server card .......................................................................335
Installing EIO cards ...........................................................................................................................338
To install EIO cards ..........................................................................................................338
Appendix B Supplies and accessories
Ordering parts, accessories, and supplies ........................................................................................342
Ordering directly from HP .................................................................................................342
Ordering through service or support providers .................................................................342
Ordering directly through the embedded Web server (for printers that are connected to
a network) .........................................................................................................................342
To order directly through the embedded Web server .......................................342
Part numbers .....................................................................................................................................343
Accessories ......................................................................................................................343
Print cartridges ..................................................................................................................343
Maintenance kits ...............................................................................................................343
Customer replaceable units ..............................................................................................344
Memory .............................................................................................................................344
Cables and interfaces .......................................................................................................344
Print media ........................................................................................................................344
Appendix C Service and support
Hewlett-Packard limited warranty statement .....................................................................................348
Print cartridge limited warranty statement .........................................................................................349
Fuser and transfer unit limited warranty statement ...........................................................................350
Availability of support and service .....................................................................................................351
HP maintenance agreements ............................................................................................................352
ENWW xv
On-site service agreements ..............................................................................................352
Priority onsite service ........................................................................................................352
Next-day onsite service ....................................................................................................352
Weekly (volume) on-site service .......................................................................................352
Appendix D MFP specifications
Physical specifications ......................................................................................................................354
Electrical specifications .....................................................................................................................355
Acoustic specifications ......................................................................................................................356
Environmental specifications .............................................................................................................357
Appendix E Media specifications
Print media specifications ..................................................................................................................360
Printing and paper storage environment ...........................................................................360
Envelopes .........................................................................................................................361
Envelopes with double side seams ..................................................................361
Envelopes with adhesive strips or flaps ...........................................................362
Envelope margins ............................................................................................362
Envelope storage .............................................................................................362
Labels ...............................................................................................................................362
Label construction ............................................................................................362
Transparencies .................................................................................................................362
Print media weights and sizes ...........................................................................................................364
Supported media weights and sizes .................................................................................364
Appendix F Regulatory information
Introduction ........................................................................................................................................370
FCC regulations ................................................................................................................................371
Compliance with FCC regulations ....................................................................................371
Telecom .............................................................................................................................................372
Fax communications .........................................................................................................372
Environmental Product Stewardship program ...................................................................................373
Protecting the environment ...............................................................................................373
Ozone production .............................................................................................................373
Power consumption ..........................................................................................................373
HP LaserJet printing supplies ...........................................................................................373
Disposal of waste equipment by users in private households in the European
Union ................................................................................................................................375
Material safety data sheet .................................................................................................376
For more information ........................................................................................................376
Declaration of conformity (HP Color LaserJet 4730mfp) ...................................................................377
Country-/region-specific safety statements .......................................................................................378
Laser safety statement .....................................................................................................378
Canadian DOC statement .................................................................................................378
Japanese VCCI statement ................................................................................................378
Japanese cordset statement .............................................................................................378
Korean EMI statement ......................................................................................................379
Taiwan safety statement ...................................................................................................379
Finnish laser statement .....................................................................................................380
xvi ENWW
Australia ............................................................................................................................380
Index.................................................................................................................................................................381
ENWW xvii
xviii ENWW

1 MFP basics

Congratulations on your purchase of the HP Color LaserJet 4730mfp. If you have not done so, see the HP Color LaserJet 4730mfp Start Guide that is provided with the multifunction peripheral (MFP) for setup instructions.
After the MFP is set up and ready to use, take a few moments to get to know the MFP. This chapter introduces the following topics:
HP Color LaserJet 4730mfp Series configurations
Features and benefits of the multifunction peripheral (MFP)
MFP parts and accessories
Software
Software for Macintosh computers
Printer drivers
Printer drivers for Macintosh computers
Install checklist
ENWW 1

HP Color LaserJet 4730mfp Series configurations

The HP Color LaserJet 4730mfp series is available in the following configurations.

HP Color LaserJet 4730mfp (Q7517A-base model)

The HP Color LaserJet 4730mfp comes standard with the following items:
A 100-sheet multi-purpose input tray (tray 1)
3-500 sheet input trays
An automatic document feeder (ADF) that holds up to 50 pages
An HP Jetdirect embedded print server for connecting to a 10/100Base-TX network
256 megabytes (MB) synchronous dynamic random access memory (SDRAM)
Duplexer
Hard-drive
2 Chapter 1 MFP basics ENWW

HP Color LaserJet 4730x mfp (Q7518A)

The HP Color LaserJet 4730x mfp has the same features as the base model and also includes an analog fax accessory.

HP Color LaserJet 4730xs mfp (Q7519A)

The HP Color LaserJet 4730xs mfp has the same features as the base model and also includes the following items:
An analog fax accessory
An output accessory bridge
A stapler/stacker accessory
ENWW HP Color LaserJet 4730mfp Series configurations 3

HP Color LaserJet 4730xm mfp (Q7520A)

The HP Color LaserJet 4730xm mfp has the same features as the base model and also includes the following items:
Output accessory bridge
An analog fax accessory
A 3-bin mailbox accessory
4 Chapter 1 MFP basics ENWW

Features and benefits of the multifunction peripheral (MFP)

The HP Color LaserJet 4730mfp series is designed to be shared by a workgroup. Use the MFP to copy and print color and black-and-white documents or to digitally send color or black-and-white documents. The MFP is a standalone copier that does not require connection to a computer. With the optional HP LaserJet Analog Fax Accessory 300 (included with some models), the MFP can also send and receive faxes.

Features list

Functions
Two-sided copying (duplexing)
Image modification
Color digital sending
Two-sided document finishing
Network printing
Speed and throughput
31 pages per minute (ppm) when copying and printing on letter-size paper; 30 ppm when copying
and printing on A4-size paper
25% to 400% scalability when using the scanner glass
25% to 200% scalability when using the automatic document feeder (ADF)
Less than 10 seconds to print the first page
Transmit Once, Raster Image Processing (RIP) ONCE technology
Duty cycle of up to 85,000 pages per month
533 megahertz (MHz) microprocessor
Resolution
600 dots per inch (dpi) with Resolution Enhancement technology (REt)
The product features HP FastRes and HP Resolution Enhancement technology (REt) for 1200 by
1200 effective dpi at full engine speed.
Memory
256 megabytes (MB) of random-access memory (RAM), expandable to 512 MB by using industry
standard 100-pin double data rate dual inline memory modules (DDR DIMMs)
Memory Enhancement technology (MEt) that automatically compresses data to use RAM more
efficiently
ENWW Features and benefits of the multifunction peripheral (MFP) 5
User interface
Graphic display on the control panel
An embedded Web server to gain access to support and order supplies (for network-connected
products)
HP Easy Printer Care software (a Web-based status and troubleshooting tool)
Internet-enabled supply-ordering capabilities using HP Easy Printer Care software
Languages and fonts
HP Printer Command Language (PCL) 6
HP PCL 5e for compatibility
Printer Management Language
PDF
XHTML
80 scalable TrueType typefaces
HP PostScript
®
3 emulation (PS)
Copying and sending
Modes for text, graphics, and mixed text and graphics formats
A job-interrupt feature (at copy boundaries)
Multiple pages per sheet
Operator attendance animations (for example, jam recovery)
E-mail compatibility
A sleep feature that saves energy
Automatic duplex (two-sided) scanning
Print cartridge (4 cartridges)
Prints up to 12,000 pages at 5% coverage
No-shake cartridge design
Authentic HP print cartridge detection
Automatic toner strip remover
6 Chapter 1 MFP basics ENWW
Paper-handling
Input
Tray 1 (multipurpose tray): A multipurpose tray for paper, transparencies, labels, and
envelopes. Holds up to 100 sheets of paper or 20 envelopes.
Tray 2, 3, and 4: 500-sheet trays. These trays automatically detect standard paper sizes up
to legal and allow printing on custom-size paper.
Automatic document feeder (ADF): Holds up to 50 sheets of paper.
Duplex printing and copying: Provides two-sided printing and copying (printing on both
sides of the paper).
ADF duplex scanning: The ADF has an automatic duplexer for scanning two-sided
documents.
Output
Standard output bin: The standard output bin is located on the left side of the MFP. This bin
can hold up to 500 sheets of paper.
ADF output bin: The ADF output bin is underneath the ADF input tray. The bin holds up to
50 sheets of paper, and the MFP automatically stops when this bin is full.
Optional stapler/stacker: The stapler/stacker staples up to a 30 sheet document and stacks
up to 500 sheets.
Optional 3-bin mailbox: One bin stacks up to 500 sheets, and two bins stack up to
100 sheets each for a total capacity of 700 sheets.
Connectivity
IEEE 1284C-compliant parallel connection
A Foreign Interface Harness (FIH) connection (AUX) for connecting other devices
Local area network (LAN) connector (RJ-45) for the embedded HP Jetdirect print server
Optional analog fax card
Optional HP Digital Sending Software (DSS)
Optional enhanced input/output (EIO) cards
USB 2.0
ACC port (accessory port with USB host capabilities)
Accessory port (for connecting third-party devices)
Environmental features
The Sleep setting saves energy (meets ENERGY STAR
®
guidelines, Version 1.0).
NOTE See Protecting the environment for more information.
ENWW Features and benefits of the multifunction peripheral (MFP) 7
Security features
Foreign Interface Harness (FIH)
Secure Disk Erase
Security lock
Job retention
DSS authentication
Minimum system requirements
To use the e-mail functionality, the MFP must be connected to an IP-based network that has a simple mail transfer protocol (SMTP) server. This server can either be on the local area network or at an outside Internet service provider (ISP). HP recommends that the MFP be located on the same local area network (LAN) as the SMTP server. If you are using an ISP, you must connect to the ISP by using a digital subscriber line (DSL) connection. If you are obtaining e-mail services from an ISP, ask the ISP to provide the correct SMTP address. Dial-up connections are not supported. If you do not have an SMTP server on your network, third-party software is available that allows you to create an SMTP server. However, purchase and support of this software is your responsibility.
8 Chapter 1 MFP basics ENWW

MFP parts and accessories

Identifying parts of the MFP

Before using the MFP, familiarize yourself with the parts of the MFP.
1 ADF top cover
2 Automatic document feeder (ADF) input tray for copy/scan/fax originals
3 Control-panel status lights
4 Control-panel display with touch-screen functionality
5 Control-panel keypad
6 Right-side covers (provides access to the print cartridges and other consumables)
7 Tray 2, 3, and 4
8 Paper-level indicators
9 On/Off switch
10 Output bin
11 Scanner lock
ENWW MFP parts and accessories 9
1 Output bin
2 Interface ports
3 On/off switch
4 Power connection

Accessories and supplies

You can increase the capabilities of the MFP by adding optional accessories. For information about ordering accessories and supplies, see
NOTE Use the accessories and supplies that have been specifically designed for the MFP in
order to ensure optimum performance.
Ordering parts, accessories, and supplies.
10 Chapter 1 MFP basics ENWW
1 Stapler/stacker (Q7521A). This accessory includes an output accessory bridge.
2 Staple cartridge (C8091A)
3 Print cartridge (4 print cartridges) (Q6460A, Q6461A, Q6462A, and Q6463A)
4 3-bin mailbox (Q7523A) This accessory includes an output accessory bridge.
5 Memory DIMMS and flash memory cards
6 HP Jetdirect print server (EIO card)
7 HP LaserJet analog fax accessory 300 (Q3701A)

Interface ports

The MFP has five ports for connecting to a computer or a network. The ports are at the left, rear corner of the MFP.
ENWW MFP parts and accessories 11
1 Foreign interface harness (FIH)
2 USB 2.0
3 ACC (accessory port uses host USB protocol)
4 Fax connection (for connecting to an optional analog fax accessory)
5 Parallel port
6 EIO interface expansion slot
7 Access port for Kensington lock
8 Network connection (embedded HP Jetdirect print server)
9 AUX port

Moving the MFP

Before moving the MFP, be sure to lock the scanner. The scanner lock is underneath the scanner lid, to the left of the scanner glass.
12 Chapter 1 MFP basics ENWW

Software

The MFP comes with helpful software, including printer drivers and optional software. For easy MFP setup and access to the full range of MFP features, HP recommends that you install the software that is provided.
Check the installation notes and Readme files on the MFP CD-ROM for additional software and languages. HP software is not available in all languages.

Operating systems and MFP components

The MFP CD-ROM contains the software components and drivers for users and network administrators. The printer drivers that are provided on the CD-ROM must be installed in order to take full advantage of MFP features. The other programs are recommended, but are not required for operation. Check the installation notes and Readme files on the MFP CD-ROM for more information.
The CD-ROM includes software that is designed for users and network administrators who are operating in the following environments:
Microsoft
Microsoft Windows 2000, Windows XP, and Windows Server 2003
Apple Mac OS X version 10.2 or later
The most recent printer drivers for all supported operating systems are available at
®
Windows® 98 and Windows Millennium Edition (Me)
http://www.hp.com/ go/clj4730mfp_software. If you do not have access to the Internet, see the support flyer that came in
the MFP box for information about obtaining the most recent software.
The following table lists the available software for the MFP.
Software Windows 98/MeWindows 2000/
XP/Server 2003
Windows Installer x x
3
PCL 5
PCL 6 x x
PostScript emulation
HP Web Jetadmin
Macintosh Installer x
Macintosh PostScript Printer Description (PPD) files
IBM drivers
Model scripts
1
Available only on the World Wide Web.
2
The Linux driver is available at http://hpinkjet.sourceforge.net. The Linux PPD file for all LaserJets is available at
http://linuxprinting.org.
3
Install by using the Custom Install.
1
3
1
2
x x
x x x
x x
Mac OS
x
®
UNIX
x
2
Linux
x
OS/2
NOTE You can also purchase the optional HP Digital Sending Software, which provides digital
fax capability. For more information go to
http://www.hp.com/go/digitalsending.
ENWW Software 13

Software features

Automatic Configuration, Update Now, and Preconfiguration features are available with the MFP.
Driver Autoconfiguration
The HP LaserJet PCL 6 and PCL 5c drivers for Windows and the PS drivers for Windows 2000 and Windows XP feature automatic discovery and driver configuration for printer accessories at the time of installation. Some accessories that Driver Autoconfiguration supports are the duplexing unit, optional paper trays, and dual inline memory modules (DIMMs). If the environment supports bidirectional communication, the installer presents Driver Autoconfiguration as an installable component by default for a Typical Installation and for a Custom Installation.
Update Now
If you have modified the configuration of the HP Color LaserJet 4730mfp series since installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication. Click the Update Now button to automatically reflect the new configuration in the driver.
NOTE The Update Now feature is not supported in environments where shared Windows 2000
or Windows XP clients are connected to Windows 2000 or Windows XP hosts.
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that allows HP software to be customized and distributed in managed corporate printing environments. Using HP Driver Preconfiguration, information technology (IT) administrators can preconfigure the printing and device defaults for HP printer drivers before installing the drivers in the network environment. For more information, see the HP Driver Preconfiguration Support Guide, available at
clj4730mfp.
http://www.hp.com/support/

Installing the printing system software

The following sections contain instructions for installing the printing system software.
The MFP comes with printing system software and printer drivers on a CD-ROM. The printing system software on the CD-ROM must be installed to take full advantage of the MFP features.
If you do not have access to a CD-ROM drive, you can download the printing system software from the Internet at
You can download the latest software free of charge at http://www.hp.com/support/clj4730mfp.
Installing Windows printing system software for direct connections
This section explains how to install the printing system software for Microsoft Windows 98, Windows Me, Windows 2000, and Windows XP.
When installing the printing software in a direct-connect environment, always install the software before connecting the parallel or USB cable. If the parallel or USB cable was connected before the software installation, see
http://www.hp.com/support/clj4730mfp.
NOTE Sample model scripts for UNIX® (HP-UX®, Sun Solaris) are available at
http://www.hp.com/go/unixmodelscripts. Sample model scripts for Linux networks are available
http://linuxprinting.org.
at
Installing the software after the parallel or USB cable has been connected.
14 Chapter 1 MFP basics ENWW
Either a parallel or USB cable can be used for the direct connection. However, you cannot connect parallel and USB cables at the same time. Use an IEEE 1284-compatible cable or a standard 2-meter USB cable.
To install the printing system software
1. Close all software programs that are open or running.
2. Insert the MFP CD-ROM into the CD-ROM drive.
If the welcome screen does not open, start it by using the following procedure:
On the Start menu, click Run.
Type the following: X:\setup (where X is the letter of the CD-ROM drive).
Click OK.
3. When prompted, click Install Printer and follow the instructions on the computer screen.
4. Click Finish when the installation has completed.
5. You might need to restart the computer.
6. Print a Test Page or a page from any software program to make sure that the software is correctly
installed.
If installation fails, reinstall the software. If this fails, check the installation notes and Readme files on the MFP CD-ROM or the flyer that came in the MFP box, or go to
clj4730mfp for help or more information.
http://www.hp.com/support/
Installing Windows printing system software for networks
The software on the MFP CD-ROM supports network installation with a Microsoft network. For network installation on other operating systems, go to
The HP Jetdirect embedded print server in the HP Color LaserJet 4730mfp includes a 10/100 Base-TX network port. If you need an HP Jetdirect print server with another type of network port, see
parts, accessories, and supplies, or go to http://www.hp.com/support/clj4730mfp.
The installer does not support MFP installation or MFP object creation on Novell servers. It supports only direct-mode network installations between Windows computers and a MFP. To install your MFP and create objects on a Novell server, use an HP utility (such as HP Web Jetadmin) or a Novell utility (such as NWAdmin).
To install the printing system software
1. If you are installing the software on Windows 2000 or Windows XP, make sure that you have
administrator privileges.
2. Make sure that the HP Jetdirect print server is configured correctly for the network by printing a
configuration page (see might need this address to complete network installation.
Configuration page). On the second page, locate the MFP IP address. You
http://www.hp.com/support/clj4730mfp.
Ordering
3. Close all software programs that are open or running.
4. Insert the MFP CD-ROM into the CD-ROM drive.
ENWW Software 15
If the welcome screen does not open, start it by using the following procedure:
On the Start menu, click Run.
Type the following: X:\setup (where X is the letter of the CD-ROM drive).
Click OK.
5. When prompted, click Install Printer and follow the instructions on the computer screen.
6. Click Finish when installation has completed.
7. You might need to restart the computer.
8. Print a Test Page or a page from any software program to make sure that the software is correctly
installed.
If installation fails, reinstall the software. If this fails, check the installation notes and Readme files on the MFP CD-ROM or the flyer that came in the MFP box, or go to
clj4730mfp for help or more information.
http://www.hp.com/support/
To set up a Windows computer to use the network MFP using Windows-sharing
If the computer will print directly to the MFP, you can share the MFP on the network so that other network users can print to it.
See your Windows documentation to enable Windows-sharing. After the MFP is shared, install the MFP software on all computers that share the MFP.
Installing the software after the parallel or USB cable has been connected
If you have already connected a parallel or USB cable to a Windows computer, the New Hardware Found dialog box appears when you turn on the computer.
To install the software for Windows 98 or Windows Me
1. In the New Hardware Found dialog box, click Search CD-ROM drive.
2. Click Next.
3. Follow the instructions on the computer screen.
4. Print a Test Page or a page from any software program to make sure that the software is correctly
installed.
If installation fails, reinstall the software. If this fails, check the installation notes and readme files on the MFP CD-ROM or the flyer that came in the MFP box, or go to
clj4730mfp for help or more information.
To install the software for Windows 2000 or Windows XP
1. In the New Hardware Found dialog box, click Search.
2. On the Locate Driver Files screen, select the Specify a Location check box, clear all other check
boxes, and then click Next.
http://www.hp.com/support/
3. Type the letter for the root directory. For example, X:\ (where "X:\" is the letter of the root directory
on the CD-ROM drive).
16 Chapter 1 MFP basics ENWW
4. Click Next.
5. Follow the instructions on the computer screen.
6. Click Finish when installation has completed.
7. Select a language and follow the instructions on the computer screen.
8. Print a Test Page or a page from any software program to make sure that the software is correctly
installed.
If installation fails, reinstall the software. If this fails, check the installation notes and readme files on the MFP CD-ROM or the flyer that came in the MFP box, or go to
clj4730mfp for help or more information.
http://www.hp.com/support/

Uninstalling the MFP software

This section explains how to uninstall the printing system software.
To remove software from Windows operating systems
Use the Uninstaller in the HP Color LaserJet 4730mfp/Tools program group to select and remove any or all of the Windows HP printing system components.
1. Click Start and then click Programs.
2. Point to HP Color LaserJet 4730mfp.
3. Click Uninstaller.
4. Click Yes.
5. Follow the instructions on the computer screen to complete the uninstallation.

Software for networks

Summary of HP networking solutions
For a summary of available HP network installation and configuration software solutions, see the HP Jetdirect Print Server Administrator’s Guide. You can find this guide on the CD-ROM included with the MFP.
HP Web Jetadmin
HP Web Jetadmin allows you to manage HP Jetdirect-connected printers within your intranet using a browser. HP Web Jetadmin is a browser-based management tool, and should be installed only on a single network administration server. It can be installed and run on these systems:
Fedora Core and SuSE Linux
Windows 2000 Professional, Server, and Advanced Server
Windows Server 2003
Windows XP Professional Service Pack 1
When installed on a host server, HP Web Jetadmin can be accessed by any client through a supported web browser, such as Microsoft Internet Explorer 5.5 and 6.0 or Netscape Navigator 7.0.
ENWW Software 17
HP Web Jetadmin has the following features:
Task-oriented user interface provides configurable views, saving network managers significant
time.
Customizable user profiles let network administrators include only the function viewed or used.
Instant e-mail notification of hardware failure, low supplies, and other MFP problems now route to
different people.
Remote installation and management from anywhere using only a standard Web browser.
Advanced autodiscovery locates peripherals on the network, without manually entering each printer
into a database.
Simple integration into enterprise management packages.
Ability to quickly find peripherals based on parameters such as IP address, color capability, and
model name.
Ability to easily organize peripherals into logical groups, with virtual office maps for easy navigation.
Ability to manage and configure multiple printers at once.
To download a current version of HP Web Jetadmin and to see the latest list of supported host systems, visit HP Customer Care Online at
http://www.hp.com/go/webjetadmin.
UNIX
The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP-UX and Solaris networks. It is available for download from HP Customer Care Online at
net_printing.
http://www.hp.com/support/

Utilities

MFP utilities
The HP Color LaserJet 4730mfp series MFP is equipped with several utilities, which make it easy to monitor and manage the MFP on a network.
HP Easy Printer Care Software
The HP Easy Printer Care Software is a software program that you can use for the following tasks:
Viewing color usage information
Checking the printer status
Checking the supplies status
Setting up alerts
Viewing printer documentation
Gaining access to troubleshooting and maintenance tools
You can view the HP Easy Printer Care Software when the printer is directly connected to your computer or when it is connected to a network. Perform a complete software installation in order to use the HP Easy Printer Care Software. For more information, see
18 Chapter 1 MFP basics ENWW
http://www.hp.com/go/easyprintercare.
Embedded Web server
This MFP is equipped with an embedded Web server, which allows access to information about MFP and network activities. A Web server provides an environment in which web programs may run, much in the same way that an operating system, such as Windows, provides an environment for programs to run on your computer. The output from these programs can then be displayed by a Web browser, such as Microsoft Internet Explorer or Netscape Navigator.
When a Web server is "embedded", that means it resides on a hardware device (such as a printer) or in firmware, rather than as software that is loaded on a network server.
The advantage of an embedded Web server is that it provides an interface to the MFP that anyone can access with a network-connected computer or a standard Web browser. There is no special software to install or configure. For more information about the HP embedded Web server, see the Embedded Web Server User Guide. You can find this guide on the CD-ROM included with the MFP.
Features
The HP embedded Web server allows you to view MFP and network card status and manage printing functions from your computer. With the HP embedded Web server, you can do the following:
View MFP status information.
Determine the remaining life on all supplies and order new ones.
View and change tray configurations.
View and change the MFP control panel menu configuration.
View and print internal pages.
Receive notification of MFP and supplies events.
Add or customize links to other Web sites.
Select the language in which to display the embedded Web server pages.
View and change network configuration.
For a complete explanation of the features and functionality of the embedded Web server, see
the embedded Web server.
Using
ENWW Software 19
Other components and utilities
Several software applications are available for Windows and Mac OS users, as well as for network administrators.
Windows Mac OS Network administrator
Software installer — automates the
printing system installation
Online Web registration
PostScript Printer Description files
(PPDs) — for use with the Apple PostScript drivers that comes with the Mac OS
HP LaserJet Utility (available from
the Internet) — a printer management utility for Mac OS users
HP Web Jetadmin — a browser-
based system management tool.
http://www.hp.com/go/
See
webjetadmin for the latest HP Web
Jetadmin software
HP Jetdirect Printer Installer for
UNIX — available for download
http://www.hp.com/support/
from
net_printing
20 Chapter 1 MFP basics ENWW

Software for Macintosh computers

The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers.
If both the printer and the Macintosh computer are connected to a network, use the printer embedded Web server (EWS) to configure the printer. For more information, see

Installing Macintosh printing system software for networks

This section describes how to install Macintosh printing system software. The printing system software supports Mac OS v9.1 and later and Mac OS X v10.2 and later.
The printing system software includes the following components:
PostScript Printer Description (PPD) files
The PPDs, in combination with the Apple PostScript printer drivers, provide access to printer features. An installation program for the PPDs and other software is provided on the compact disc (CD) that came with the printer. Use the Apple PostScript printer driver that comes with the computer.
HP Printer Utility
The HP Printer Utility provides access to features that are not available in the printer driver. Use the illustrated screens to select printer features and complete the following tasks with the printer:
Using the embedded Web server.
Name the printer.
Assign the printer to a zone on the network.
Assign an internet protocol (IP) address to the printer.
Download files and fonts.
Configure and set the printer for IP or AppleTalk printing.
You can use the HP Printer Utility when your printer uses a universal serial bus (USB) or is connected to a TCP/IP-based network.
NOTE The HP Printer Utility is supported for Mac OS X v10.2 or later.
For more information about using the HP Printer Utility, see Using the HP Printer Utility for Macintosh.
To install printer drivers for Mac OS v9.1 and later
1. Connect the network cable between the HP Jetdirect print server and a network port.
2. Insert the CD into the CD-ROM drive. The CD menu runs automatically. If the CD menu does not
run automatically, double-click the CD icon on the desktop.
3. Double-click the Installer icon in the HP LaserJet Installer folder.
4. Follow the instructions on the computer screen.
5. On the computer hard drive, open Applications, open Utilities, and then open Desktop Printer
Utility.
ENWW Software for Macintosh computers 21
6. Double-click Printer (AppleTalk).
7. Next to AppleTalk Printer Selection, click Change.
8. Select the printer, click Auto Setup, and then click Create.
NOTE The icon on the desktop looks generic. All of the print panels appear in the print dialog
box with each software program.
To install printer drivers for Mac OS X v10.2 and later
1. Connect the network cable between the HP Jetdirect print server and a network port.
2. Insert the CD into the CD-ROM drive.
The CD menu runs automatically. If the CD menu does not run automatically, double-click the CD icon on the desktop.
3. Double-click the Installer icon in the HP LaserJet Installer folder.
4. Follow the instructions on the computer screen.
5. On the computer hard drive, open Applications, open Utilities, and then open Print Center or
Printer Setup Utility.
NOTE If you are using Mac OS X v10.4, then the Printer Setup Utility has replaced
the Print Center.
6. Click Add Printer.
7. Select Rendezvous as the connection type.
8. Select your printer from the list.
9. Click Add Printer.
10. Close the Print Center or the Printer Setup Utility by clicking the close button in the upper-left corner.

Installing Macintosh printing system software for direct connections (USB)

NOTE Macintosh computers do not support parallel port connections.
This section explains how to install the printing system software for Mac OS v9.1 and later and Mac OS X v10.2 and later.
The Apple PostScript driver must be installed in order to use the PPD files. Use the Apple PostScript driver that came with your Macintosh computer.
22 Chapter 1 MFP basics ENWW
To install the printing system software
1. Connect a USB cable between the USB port on the printer and the USB port on the computer. Use
a standard 2-meter (6.56-foot) USB cable.
2. Insert the printer CD into the CD-ROM drive and run the installer.
The CD menu runs automatically. If the CD menu does not run automatically, double-click the CD icon on the desktop.
3. Double-click the Installer icon in the HP LaserJet Installer folder.
4. Follow the instructions on the computer screen.
5. For Mac OS v9.1 and later:
a. On the computer hard drive, open Applications, open Utilities, and then open Print Center.
b. Double-click Printer (USB), and then click OK.
c. Next to USB Printer Selection, click Change.
d. Select the printer, and then click OK.
e. Next to Postscript Printer Description (PPD) File, click Auto Setup, and then click Create.
f. On the Printing menu, click Set Default Printer.
For Mac OS X v10.2 and later: USB queues are created automatically when the printer is attached to the computer. However, the queue will use a generic PPD if the installer has not been run before the USB cable is connected. To change the queue PPD, open the Print Center or Printer Setup Utility, select the correct printer queue, and then click Show Info to open the Printer Info dialog box. In the pop-up menu, select Printer Model, and then, in the pop-up menu in which Generic is selected, select the correct PPD for the printer.
6. Print a test page or a page from any software program to make sure that the software is correctly
installed.
If installation fails, reinstall the software. If this fails, see the installation notes or late-breaking readme files on the printer CD or the flyer that came in the printer box, or go to
support/clj4700 for help or more information.
NOTE The icon on the Mac OS v9.x desktop looks generic. All of the print panels appear in the
Print dialog box with each software program.
http://www.hp.com/

To remove software from Macintosh operating systems

To remove the software from a Macintosh computer, drag the PPD files to the trash can.
ENWW Software for Macintosh computers 23

Printer drivers

The product comes with software that allows the computer to communicate with the product (by using a printer language). This software is called a printer driver. Printer drivers provide access to product features, such as printing on custom-sized paper, resizing documents, and inserting watermarks.

Supported printer drivers

The following printer drivers are provided for the product. If the printer driver that you want is not on the product CD-ROM or is not available on the program that you are using, and request a driver for the product.
NOTE The most recent drivers are available at http://www.hp.com. Depending on the
configuration of Windows-based computers, the installation program for the product software automatically checks the computer for Internet access in order to obtain the latest drivers.
http://www.hp.com, contact the manufacturer or distributor of
Operating system
Microsoft Windows 98
Windows Millennium (Me)
Windows 2000
Windows XP
Windows Server 2003
Mac OS 9.1 or later
Mac OS 10.2 or later
1
Not all product features are available from all drivers or operating systems. See the context-sensitive help in the printer driver for available features.
2
PostScript (PS) Printer Description files (PPDs)
1
PCL 6 printer driver
X
X
X
X
X
PCL 5 printer driver
X
X
X
X
X
PS printer driver PPD2 printer
X
X
X
X
X
X
X
driver
X
X

Additional drivers

The following drivers are not included on the CD-ROM, but are available from the Internet.
OS/2 PCL printer driver
OS/2 PS printer driver.
UNIX model scripts.
Linux drivers.
HP OpenVMS drivers.
NOTE The OS/2 drivers are available from IBM.
You can obtain Model Scripts for UNIX® and Linux by downloading them from the Internet or by requesting them from an HP-authorized service or support provider. For Linux support see
www.hp.com/
go/linux. For UNIX support see www.hp.com/go/jetdirectunix_software.
24 Chapter 1 MFP basics ENWW

Select the correct printer driver

Select a printer driver based on the operating system that you are using and the way that you use the product. See the printer-driver Help for the features that are available. For information about gaining access to the printer-driver Help, see Printer-driver Help.
The PCL 6 printer driver can provide the best overall performance and access to your printer
features.
The PCL 5 printer driver is recommended for general office monochrome and color printing.
Use the PostScript (PS) driver if you are printing primarily from PostScript-based programs such
as Adobe PhotoShop
®
and CorelDRAW®, for compatibility with PostScript Level 3 needs, or for PS
flash font support.
NOTE The product automatically switches between PS and PCL printer languages.

Printer-driver Help (Windows)

Printer-driver Help is separate from program Help. The printer-driver help provides explanations for the buttons, checkboxes, and drop-down lists that are in the printer driver. It also includes instructions for performing common printing tasks, such as printing on both sides, printing multiple pages on one sheet, and printing the first page or covers on different paper.
Activate the printer-driver Help screens in one of the following ways:
Click the Help button.
Press the F1 key on the computer keyboard.
Click the question-mark symbol in the upper-right corner of the printer driver.
Right-click on any item in the driver, and then click What's This?.

Gaining access to the printer drivers

Use one of the following methods to open the printer drivers from your computer:
Operating System To change the settings for all
Windows 98 and Windows Milennium (Me)
print jobs until the software program is closed
1. On the File menu in the
software program, click Print.
2. Select the HP Color
LaserJet 4730mfp, and then click Properties.
The steps can vary; this procedure is most common.
To change the print job default settings (for example, turn on Print on Both Sides by default)
1. Click Start, click Settings,
and then click Printers.
2. Right-click the HP Color
LaserJet 4730mfp icon, and then select Properties (Windows 98 and Me) or
Document Defaults
(Windows NT 4.0).
To change the configuration settings (for example, add a tray or enable/disable Manual Duplexing)
1. Click Start, click Settings,
2. Right-click the HP Color
3. Click the Configure tab.
and then click Printers.
LaserJet 4730mfp icon, and then select Properties.
ENWW Printer drivers 25
Operating System To change the settings for all
print jobs until the software program is closed
To change the print job default settings (for example, turn on Print on Both Sides by default)
To change the configuration settings (for example, add a tray or enable/disable Manual Duplexing)
Windows 2000, XP, and Server 2003
Mac OS 9.1 or later 1. On the File menu, click
Mac OS 10.2 1. On the File menu, click
1. On the File menu in the
software program, click Print.
2. Select the HP Color
LaserJet 4730mfp, and then click Properties or Preferences.
The steps can vary; this procedure is most common.
Print.
2. Change the settings that
you want on the various pop-up menus.
Print.
2. Change the settings that
you want on the various pop-up menus.
1. Click Start, click Settings,
and then click Printers or Printers and Faxes.
2. Right-click the HP Color
LaserJet 4730mfp icon, and then select Printing Preferences.
1. On the File menu, click
Print.
2. As you change settings on
the pop-up menu, click Save Settings.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various pop-up menus.
3. On the Presets pop-up
menu, click Save as and type a name for the preset.
1. Click Start, click Settings,
and then click Printers or Printers and Faxes.
2. Right-click the HP Color
LaserJet 4730mfp icon, and then select Properties.
3. Click the Device Settings
tab.
1. Click the desktop printer
icon.
2. From the Printing menu,
click Change Setup.
1. In the Finder, on the Go
menu, click Applications.
2. Open Utilities, and then
open Print Center.
3. Click on the print queue.
4. On the Printers menu, click
Show Info.
Mac OS 10.3 1. On the File menu, click
Print.
2. Change the settings that
you want on the various pop-up menus.
These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various pop-up menus.
3. On the Presets pop-up
menu, click Save as and type a name for the preset.
These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.
5. Click the Installable
Options menu.
NOTE Configuration
settings might not be available in Classic mode.
1. Open Printer Setup Utility
by selecting the hard drive, clicking Applications, clicking Utilities, then double-clicking Printer Setup Utility.
2. Click on the print queue.
3. On the Printers menu, click
Show Info.
4. Click the Installable
Options menu.
26 Chapter 1 MFP basics ENWW

Printer drivers for Macintosh computers

The printer comes with printer-driver software that uses a printer language to communicate with the printer. Printer drivers provide access to printer features, such as printing on custom-sized paper, resizing documents, and inserting watermarks.

Supported printer drivers

A Macintosh printer driver and the necessary PPD files are included with the printer. If the printer driver that you want is not on the printer CD, check the installation notes and the late-breaking readme files to see if the printer driver is supported. If it is not supported, contact the manufacturer or distributor of the software program that you are using, and request a driver for the printer.
NOTE The most recent drivers are available at www.hp.com.

Gaining access to the printer drivers

Use one of the following methods to open the printer drivers from your computer.
Operating System To change the settings for all
print jobs until the software program is closed
Mac OS v9.1 or later 1. On the File menu, click
Print.
2. Change any settings that
you want to on the various pop-up menus.
To change the print job default settings (for example, turn on Print on Both Sides by default)
1. On the File menu, click
Print.
2. As you change settings on
the pop-up menu, click
Save Settings.
To change the configuration settings (for example, add a physical option such as a tray, or turn on or off a driver feature such as Allow Manual Duplexing)
1. Click the desktop printer
icon.
2. From the Printing menu,
click Change Setup.
ENWW Printer drivers for Macintosh computers 27
Operating System To change the settings for all
print jobs until the software program is closed
To change the print job default settings (for example, turn on Print on Both Sides by default)
To change the configuration settings (for example, add a physical option such as a tray, or turn on or off a driver feature such as Allow Manual Duplexing)
Mac OS X v10.2 1. On the File menu, click
Print.
2. Change any settings that
you want to on the various pop-up menus.
Mac OS X v10.3 1. On the File menu, click
Print.
2. Change any settings that
you want to on the various pop-up menus.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various pop-up menus, and then, on the Presets pop-up menu, click Save as and type a name for the preset.
These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various pop-up menus, and then, on the Presets pop-up menu, click Save as and type a name for the preset.
These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.
1. In the Finder, on the Go
menu, click Applications.
2. Open Utilities, and then
open Print Center.
3. Click on the print queue.
4. On the Printers menu, click
Show Info.
5. Click the Installable
Options menu.
NOTE Configuration
settings might not be available in Classic mode.
1. Open Printer Setup Utility
by selecting the hard drive, clicking Applications, clicking Utilities, and then double-clicking Printer Setup Utility.
2. Click on the print queue.
3. On the Printers menu, click
Show Info.
4. Click the Installable
Options menu.
28 Chapter 1 MFP basics ENWW

Install checklist

The following table is an installation checklist for the HP Color LaserJet 4730mfp series.
Table 1-1 HP Color LaserJet 4730mfp
Item Details
Verify that the MFP is connected to an adequate
power source.
Verify that MFP resides in an adequate space. Adequate space so that the MFP may be
Verify that surface has adequate, level support. Ensure the MFP is on a level and stable surface.
Verify that all orange tape and packaging
materials have been removed.
Verify that the toner cartridges and paper have
been installed in the MFP.
Clean the scanner glass before unlocking the
scanner. Wipe the glass gently with a clean, slightly damp lint-free cloth.
Verify the scanner shipping lock has been moved
to the unlocked position.
Verify the correct language and date/time are set. See details in the HP Color LaserJet 4730mfp
Configure the e-mail gateways. Press Menu, scroll to and touch CONFIGURE
A minimum of 10A (110V) or 5A (220V) circuit required. Do not use a power strip. Any devices attached to the same power source can lead to intermittent problems.
accessed from all sides. Tight space makes the system difficult to access for jam clearing and service.
Ensure wheel locks are engaged.
See details in the HP Color LaserJet 4730mfp series, Getting Started Guide.
Use known good quality paper.
For more information, see To clean the scanner
glass. Also see the HP Color LaserJet 4730mfp
series, Getting Started Guide.
See details in the HP Color LaserJet 4730mfp
series, Getting Started Guide.
series, Getting Started Guide.
DEVICE, SENDING, E-MAIL, and FIND SEND GATEWAYS. If auto-discovery does not find the
e-mail gateways, obtain the addresses from your network administrator and manually configure these on the MFP.
If the fax accessory is installed, ensure it is
Print the configuration pages. Press Menu, press INFORMATION, and then
On the configuration page printouts, verify the
properly configured.
following:
LDAP gateway address displays.
SMTP gateway address displays.
All optional devices display (for example,
the stapler/stacker or the 3-bin mailbox).
Press Menu, scroll to and touch FAX, and then
FAX SETUP SETTINGS. Fill in the date/time,
location and fax header information. See details in the HP LaserJet Analog Fax Accessory 300 User Guide.
press PRINT CONFIGURATION.
The HP Color LaserJet 4730mfp Information & Training CD provides detailed information on how to read the configuration page.
ENWW Install checklist 29
Table 1-1 HP Color LaserJet 4730mfp (continued)
Item Details
If the fax accessory is installed, the modem
status reads Operational/Enabled.
On the Embedded JetDirect Page, verify
that the status reads I/O Card Ready and that you have a valid IP address.
Verify you can copy from the copier glass of the
MFP.
Verify you can copy from the Automatic
Document Feeder (ADF).
Verify you can send a fax from the MFP. Place document face up in the ADF and use the
Verify you can send an e-mail. Place document face up in the ADF, use keypad
Verify you can print to the MFP. After loading the printing system software on a
Verify the date and time are set. The MFP will not print until the date and time have
Verify that all users have access to the User
Training.
Place configuration page face down on copier glass and press Start.
Place configuration page face up in ADF and press Start.
key pad to send to a known functioning fax number.
to enter e-mail address (LDAP must be configured for this to function).
networked computer, print a test page from the driver.
been set. See information.
http://www.hp.com/go/usemymfp
Setting the real-time clock for more
30 Chapter 1 MFP basics ENWW

2 Using the control panel

ENWW 31

Control-panel layout

The control panel includes a touchscreen graphical display, job-control buttons, a numeric keypad, and three light-emitting diode (LED) status lights.
1 Touchscreen graphical display
2 Numeric keypad
3 Sleep button
4 Menu button
5 Status button
6 Stop button
7 Reset button
8 Start button
9 Attention light
10 Data light
11 Ready light
12 Display contrast adjustment
32 Chapter 2 Using the control panel ENWW

Control-panel features

Features/buttons Function
Reset Resets the job settings to factory or user-defined default
Stop Cancels the active job.
Provides access to What is This?, Show Me How, and HELP FOR STATUS Help. This function is embedded in the touchscreen menus.
values.
Start Begins a copy job, starts digital sending, or continues a job that
Numeric keypad Allows you to type numeric values for number of copies
Sleep If the MFP is inactive for a long period of time, it automatically
Status Opens the SUPPLIES STATUS menu. From this menu, you
Menu Opens the MFP menus.
has been interrupted.
required and other numeric values.
enters a sleep mode. To place the MFP into sleep mode or to reactivate the MFP, press the Sleep button.
can retrieve the status of the print cartridges, the fuser, and the transfer unit.
ENWW Control-panel features 33

Home-screen navigation

Use the following control-panel elements in the graphical display to gain access to MFP features.
1 Touch this to use the copy screen. For more information, see Copy-screen navigation.
2 Touch this to use the e-mail screen. For more information, see e-mail screen navigation.
3 Touch this to use the fax screen. For more information, see Faxing and see the HP LaserJet Analog Fax Accessory 300
User Guide.
4 Rotate this dial to increase or decrease screen brightness.
5 The Ready light indicates that the MFP is ready.
6 The Data light indicates that the MFP is receiving data.
7 The Attention light indicates that the MFP has a problem and requires user intervention.
NOTE If installing the optional HP Digital Sending Software (DSS), additional fields appear on
the control-panel display. Scroll down to see all the fields.
34 Chapter 2 Using the control panel ENWW

Help system

At any time, you can gain access to the help system on the touchscreen of the graphical display by touching

What is This? Help

The MFP provides information about any topic on the touchscreen of the graphical display.
.
On the top level screen, touch pop-up dialog box opens and displays information about the item you touched. After reading the information, touch any other area on the screen to remove the What is This? pop-up dialog box.
On other levels of the touchscreen, you can gain access to the Help system by touching which is located in the upper-left corner of each screen.
(Help button), and then touch What is This?. After touching an item, a
(Help button),

Show Me How Help

The Show Me How Help contains information about how to use the MFP features.
1. On the graphical touchscreen display on the control panel, touch
2. Touch Show Me How. Choose a topic from the What is This? screen by touching an item. You
can use the scroll bar to display more topics. After touching an item, an instruction sheet will print.
3. Touch OK to go back to the main window.
Show Me How also appears in a What is This? pop-up dialog box if the item that you select is a function
that includes instructions. For example, if you touch What is This? Help, and then touch mopies, you see a Show Me How button in the pop-up dialog box. Touch the Show Me How button for information about how to enhance your copies.
(Help button).
ENWW Help system 35

Menu map

To see the current settings for the menus and items that are available in the control panel, print a control­panel menu map:
1. Press Menu.
2. Touch INFORMATION.
3. Touch PRINT MENU MAP.
Many of these values can be overridden from the driver or program. You might want to store the menu map near the MFP for reference.
The content of the menu map varies, depending on the options currently installed in the MFP. For a complete list of control-panel items and possible values, see the sections for each menu in this chapter.
36 Chapter 2 Using the control panel ENWW

Retrieve job menu

The Retrieve job menu contains options for retrieving proof and hold jobs, private jobs, quick copy job, and stored jobs, The following table displays the options available in the Retrieve job menu.
Item Values Explanation
USER JOB Allows you to select the job to be
retrieved. After selecting the job, the
PRINT and DELETE options display.
Select PRINT to enter the number of copies. Select DELETE to delete the job. If you are retrieving a secured job, both the PRINT and DELETE options contain a dialog box where you must enter the PIN number.
NOTE If no private, stored, quick copy, or proof-and-hold jobs are stored on the MFP hard disk
or in RAM memory, the message NO STORED JOBS appears when the menu is selected.
1. A list of user names appears on the control-panel display.
2. Press Menu.
3. Touch RETRIEVE JOB.
4. Touch a user name, and then a list of stored jobs for that user appears.
5.
Touch a job name, and then print or delete the job. If a job requires a PIN to print,
(lock symbol)
appears next to the PRINT command and a PIN must be provided. If a job requires a PIN to delete,
(lock symbol) appears next to the DELETE command and a PIN must be provided.
6. If you touch PRINT, the MFP prompts for the number of copies to print (1 to 32,000).
ENWW Retrieve job menu 37

Information menu

To print an information page, scroll to and touch the information page(s) that you want.
Item Explanation
PRINT MENU MAP Generates a menu map that shows layout and current settings
PRINT CONFIGURATION Generates a page detailing the current configuration of the
of the control menu items.
The MFP will return to the Ready state when the page is completed.
MFP.
The MFP will return to the online Ready state when the page is completed.
PRINT SUPPLIES STATUS PAGE Generates a page that shows the number of pages remaining
SUPPLIES STATUS This page does not print. It displays status only.
PRINT USAGE PAGE Generates a page that contains information that could be used
PRINT DEMO Generates a demonstration page.
PRINT RGB SAMPLES Generates a page that displays RGB colors.
PRINT CMYK SAMPLES Generates a page that displays CMYK colors.
PRINT FILE DIRECTORY Generates a directory page containing information for all
for each supply in the MFP.
The MFP will return to the online Ready state when the page is completed.
for cost accounting.
The MFP will return to the online Ready state when the page is completed.
The MFP will return to the online Ready state when the page is completed.
The MFP will return to the online Ready state when the page is completed.
The MFP will return to the online Ready state when the page is completed.
installed mass storage devices.
The MFP will return to the online Ready state when the page is completed.
PRINT PCL FONT LIST Generates a typeface list of all PCL fonts available on the MFP.
The MFP will return to the online Ready state when the page is completed.
PRINT PS FONT LIST Generates a typeface list of all PS fonts available on the MFP.
The MFP will return to the online Ready state when the page is completed.
38 Chapter 2 Using the control panel ENWW

Fax menu

This menu will appear only if the HP LaserJet analog fax accessory 300 is installed. For information about the Fax menu, see the HP LaserJet Analog Fax Accessory 300 User Guide. A printed copy of this guide is provided with the HP LaserJet 4730x mfp, HP LaserJet 4730xs mfp, and HP LaserJet 4730xm mfp.
ENWW Fax menu 39

Paper handling menu

When paper-handling settings are correctly configured through the control panel, you can print by selecting the type and size of paper from the driver or software application. For more information,
Selecting print media.
see
Some items in this menu (such as duplex and manual feed) are available from a software program, or from the printer driver (if the correct printer driver is installed). Printer-driver and software-program settings override control-panel settings.
NOTE Items that have an asterisk (*) are the default values.
Item Values Explanation
TRAY 1 SIZE ANY SIZE*
LETTER
LEGAL
EXECUTIVE
STATEMENT
8.5X13
A4
A5
B5(JIS)
EXECUTIVE(JIS)
DPOSTCARD(JIS)
DPOSTCARD (JIS)
16K
ENVELOPE #10
ENVELOPE MONARCH
ENVELOPE C5
Allows you to set the media size for tray 1.
ENVELOPE DL
ENVELOPE B5
CUSTOM
TRAY 1 TYPE ANY TYPE*
PLAIN
PREPRINTED
LETTERHEAD
TRANSPARENCY
PREPUNCHED
Allows you to specify the type of media in tray 1.
40 Chapter 2 Using the control panel ENWW
Item Values Explanation
LABELS
BOND
RECYCLED
COLOR
LIGHT <75 G/M2
INTERMEDIATE90-104
HEAVY 105-119 G/M2
EXTRA HEAVY120-163
CARDSTOCK >163
ROUGH 90-105 G/M2
GLOSSY 75-105 G/M2
HEAVY GLOSSY120-160
EXTRA HEAVY GLOSSY
TOUGH PAPER
ENVELOPE
TRAY <N> SIZE LETTER*
LEGAL
EXECUTIVE
8.5X13
A4
A5
B5(JIS)
EXECUTIVE(JIS)
16K
CUSTOM
ANY CUSTOM
TRAY <N> TYPE PLAIN*
PREPRINTED
LETTERHEAD
TRANSPARENCY
PREPUNCHED
Allows you to set the media size for tray 2, tray 3, and tray 4. Substitute the tray number for <N>.
Allows you to specify the type of media in each tray. Substitute the tray number for <N>.
LABELS
BOND
ENWW Paper handling menu 41
Item Values Explanation
RECYCLED
COLOR
LIGHT <75 G/M2
INTERMEDIATE90-104
HEAVY 105-119 G/M2
ROUGH 90-105 G/M2
GLOSSY 75-105 G/M2
TOUGH PAPER
42 Chapter 2 Using the control panel ENWW

Configure device menu

This menu contains all of the administrative functions.
NOTE Items that have an asterisk (*) are the default values.

Originals submenu

Although you can gain access to each item using the touchscreen graphical display, you can also select copying and sending items through the MFP menus. To gain access to this menu, touch CONFIGURE
DEVICE, and then touch ORIGINALS.
Item Values Explanation
PAPER SIZE EXECUTIVE
LETTER*
LEGAL
A5
A4
B5(JIS)
8.5X13
STATEMENT
MIXED LTR/LGL
NUMBER OF SIDES 1*
2
ORIENTATION PORTRAIT*
LANDSCAPE
CONTENT TEXT
PHOTO
GLOSSY PHOTO
MIXED*
Sets the paper size of the original document.
Indicates whether one side or both sides of the original document are scanned.
The MFP prompts you to turn the page over if 2 is selected and the original is placed on the flatbed.
Indicates whether the orientation of the original is portrait (short-edge top) or landscape (long-edge top).
Describes the type of image on the original.
Select PHOTO if the original consists of graphic images, or TEXT if the image consists of text only.
Select GLOSSY PHOTO for continuous tone originals.
Select MIXED if the original contains graphics and text. Describe the Text/ Photo Mix with a value from 0 to 8, where 0 represents mostly text, and 8 represents mostly graphics.
ENWW Configure device menu 43
Item Values Explanation
NOTE You can override any of
these settings for a particular job by using the Copy screen.
DENSITY 0 to 8
Default=4
Specifies the contrast and brightness of the image. You can choose from nine increments.
0=darkest
8=lightest

Copying submenu

To gain access to this menu, touch CONFIGURE DEVICE, and then touch COPYING.
Item Values Explanation
COLOR MODE COLOR COPIES
BLACK COPIES
NUMBER OF SIDES 1*
2
COLLATE OFF
ON*
PAPER DESTINATION OUTPUT BIN 1*
Indicates whether copies should be printed in color or black-and-white.
Indicates whether images should be printed on one side or both sides of the copy.
Indicates whether copies should be collated or not collated.
Select the output bin on the optional 3-bin mailbox.
OUTPUT BIN 2*
OUTPUT BIN 3*
COPIES 1–999 Indicates the number of copies made when you
STAPLE NONE*
1-EDGE
FIRST COPY SPEED NO EARLY WARM UP*
EARLY WARM UP
Output Bin 1 is the default bin for copying.
Output Bin 2 is the default bin for faxing.
Output Bin 3 is the default bin for printing.
NOTE This item appears only if an
optional 3-bin mailbox is installed.
press Start without selecting the number of copies by using the numeric keypad.
To enable stapling, select 1-EDGE.
NOTE This item is available only if the
stapler/stacker is installed.
Select NO EARLY WARM UP to disable the Fast First Copy feature. Using the Fast First Copy feature can cause excessive wear on the MFP. This is the default setting.
Select EARLY WARM UP to enable the Fast First Copy feature, which decreases the time that the
44 Chapter 2 Using the control panel ENWW
Item Values Explanation
MFP requires to make a copy when it has been idle for awhile.

Enhancement submenu

To gain access to this menu, touch CONFIGURE DEVICE, and then touch ENHANCEMENT.
Item Values Explanation
SHARPNESS 0 to 4 Specifies the sharpness setting.
0=minimum sharpness
4=maximum sharpness
DEFAULT=2
BACKGROUND REMOVAL 0 to 8 Controls the amount of background
material from the original that is eliminated on the copy. Background removal is useful when you copy both sides and do not want the material on the first side to be visible on the second side of the copy.
0=minimum background removal (more background is visible)
8=maximum background removal (less background is visible)
DEFAULT=2

Sending submenu

To gain access to this menu, touch CONFIGURE DEVICE, and then touch SENDING.
Item Values Options Explanation
E-MAIL SCAN PREFERENCE BLACK AND WHITE
COLOR*
FILE TYPE PDF*
M-TIFF
Determines whether the document is scanned in color or black and white.
Specifies the file format of the e-mail attachment.
TIFF
JPEG
FILE SIZE SMALL
STANDARD*
LARGE
RESOLUTION 75 dpi Specifies the resolution of a
Specifies the compression of a file, which determines the file size.
document or image; a lower
ENWW Configure device menu 45
Item Values Options Explanation
150 dpi*
200 dpi
300 dpi
ADDRESS VALIDATION OFF
ON*
FIND SEND GATEWAYS The MFP searches the
SMTP GATEWAY The IP address of the SMTP
LDAP GATEWAY The IP address of the LDAP
TEST SEND GATEWAYS Tests the configured
REPLICATE MFP Copies the send settings from
DPI setting results in a smaller file size, but image quality might be affected.
Enables the MFP to check e­mail syntax. Valid e-mail addresses require the "@" sign and a ".".
network for SMTP and LDAP gateways that the MFP can use to send e-mail.
server used to send e-mail.
gateway that the MFP uses to look up e-mail information.
gateways to see if they are functional.
one MFP to another.
NOTE This feature
might not work with older MFPs.

Printing submenu

Some items in the Printing submenu are available in a software program, or in the printer driver (if the correct printer driver is installed). Driver and program settings override control-panel settings.
To gain access to this menu, touch CONFIGURE DEVICE, and then touch PRINTING.
Item Values Explanation
COPIES 1 to 32,000 Set the default number of copies by
selecting any number from 1 to 32,000. Use the numeric keypad to select the number of copies.
NOTE It is recommended
that you set the number of copies in the printer driver or in the software program. (Printer driver settings and software program settings override control-panel settings.)
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Item Values Explanation
DEFAULT PAPER SIZE LETTER*
LEGAL
EXECUTIVE
STATEMENT
8.5X13
A4
A5
B5(JIS)
EXECUTIVE(JIS)
16K
ENVELOPE #10
ENVELOPE MONARCH
ENVELOPE C5
ENVELOPE DL
ENVELOPE B5
CUSTOM
Set the default image size for paper and envelopes. (The item name will change from paper to ENVELOPE as you scroll through the available sizes.)
DEFAULT CUSTOM PAPER SIZE UNIT OF MEASURE
X DIMENSION
Y DIMENSION
PAPER DESTINATION OUTPUT BIN 1*
OUTPUT BIN 2
OUTPUT BIN 3
DUPLEX OFF
ON*
DUPLEX BINDING
Allows you to set a custom paper size for any of the installed trays. Substitute the tray number for <N>. Select the X and Y dimensions of the custom paper size. The X dimensions are 76-216 mm (3-8.5 inches). The Y Dimensions are 127-356 mm (5-14 inches).
Select the output bin on the optional 3­bin mailbox.
NOTE This item appears
only if an optional 3-bin mailbox is installed, and if it is not configured for stacker mode.
Set the value to ON to print on both sides (duplex) or OFF to print on one side (simplex) of a sheet of paper.
DUPLEX BINDING allows you to select LONG EDGE or SHORT
EDGE*. This item displays only if
DUPLEX is set to ON.
For more information, see
two-sided (duplex) printing.
Automatic
OVERRIDE A4/LETTER NO This command is used to print on
Letter-size media when an A4 job is
ENWW Configure device menu 47
Item Values Explanation
YES* sent but no A4-size media is loaded in
MANUAL FEED OFF*
ON
COURIER FONT REGULAR*
DARK
WIDE A4 NO*
YES
the MFP (or to print on A4-size media when a Letter job is sent, but no Letter­size media is loaded in the MFP).
Feed the paper manually from tray 1, rather than automatically from a tray. When MANUAL FEED=ON and tray 1 is empty, the MFP goes offline when it receives a print job. It then displays MANUALLY FEED <PAPER SIZE>.
For more information, see
sided printing.
Select the version of Courier font to use:
REGULAR: The internal Courier font available on the HP LaserJet 4 series printers.
DARK: The internal Courier font available on the HP LaserJet III series printers.
Both fonts are not available at the same time.
The Wide A4 setting changes the number of characters that can be printed on a single line of A4 paper.
Manual two-
YES: Up to 80 10-pitch characters can be printed on one line.
NO: Up to 78 10-pitch characters can be printed on one line.
PRINT PS ERRORS OFF*
ON
PRINT PDF ERRORS OFF*
ON
PCL For information about this option, see
Select ON to print the PS error page when PS errors occur.
Select ON to print the PDF error page when PDF errors occur.
PCL submenu.
48 Chapter 2 Using the control panel ENWW

PCL submenu

To gain access to this menu, touch CONFIGURE DEVICE, touch PRINTING, and then touch PCL submenu.
Item Values Explanation
FORM LENGTH 5 to 128
Default=60
ORIENTATION PORTRAIT*
LANDSCAPE
FONT SOURCE INTERNAL X*
CARD SLOT X
FONT NUMBER 0 to 102 The MFP assigns a number to each font and lists
FONT PITCH 0.44 to 99.99 Use the numeric keypad to enter a value. This
FONT POINT SIZE 4.00 to 999.75 Use the numeric keypad to enter a value.
Sets vertical spacing from 5 to 128 lines for default paper size. Enter the value by using the numeric keypad.
Select the default page orientation.
NOTE It is recommended that you set
the page orientation in the printer driver or in the software program. (Printer­driver settings and software-program settings override control-panel settings.)
INTERNAL X: Internal fonts.
CARD SLOT 1, CARD SLOT 2, or CARD SLOT 3: Fonts stored in one of the three flash memory
slots.
them on the PCL Font List (see
configuration). The font number appears in the
Font # column of the printout.
item might not appear, depending on the font selected.
Default=10.00
Checking the MFP
SYMBOL SET Variety of available
symbol sets
APPEND CR TO LF NO*
YES
SUPPRESS BLANK PAGES NO*
YES
MEDIA SOURCE MAPPING STANDARD*
CLASSIC
Default=12.00
Select any one of several available symbol sets at the MFP control panel. A symbol set is a unique grouping of all the characters in a font. PC–8 or PC–850 is recommended for line-draw characters.
Select YES to append a carriage return to each line feed that is encountered in backward­compatible PCL jobs (pure text, no job control). Some environments, such as UNIX, indicate a new line by using only the line-feed control code. This option allows the user to append the required carriage return to each line feed.
When set to YES, form feeds are ignored if the page is blank.
The PCL5 MEDIA SOURCE MAPPING command selects an input tray by a number that maps to the available trays and feeders.
ENWW Configure device menu 49

Print quality submenu

You can gain access to some of the items in this menu in either a software program, or in the printer driver (if the correct printer driver is installed). Printer driver settings and software program settings override control-panel settings.
To gain access to this menu, touch CONFIGURE DEVICE, and then touch PRINT QUALITY.
Item Values Explanation
ADJUST COLOR HIGHLIGHTS
MIDTONES
SHADOWS
RESTORE COLOR VALUES
SET REGISTRATION PRINT TEST PAGE
SOURCE
ADJUST TRAY N
AUTO SENSE MODE TRAY 1 SENSING
TRAY 2-N SENSING
PRINT MODES PLAIN
PREPRINTED
LETTERHEAD
TRANSPARENCY
PREPUNCHED
This item allows you to adjust the color from +5 to –5.
Each value allows you to adjust CYAN
DENSITY, MAGENTA DENSITY, YELLOW DENSITY, and BLACK DENSITY
RESTORE COLOR VALUES removes
any color adjustments and returns the color to the original value.
Shift the margin alignment to center the image on the page from top to bottom, and left to right. You can also align the image on the front, with the image printed on the back.
Allows you to set trays to automatically sense the type of paper that is loaded.
Allows you to associate each media type with a specific print mode.
LABELS
BOND
RECYCLED
COLOR
LIGHT <75 G/M2
INTERMEDIATE90-104
HEAVY 105-119 G/M2
EXTRA HEAVY120-163
CARDSTOCK >163
ROUGH 90-105 G/M2
GLOSSY 75-105 G/M2
HEAVY GLOSSY120-160
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Item Values Explanation
EXTRA HEAVY GLOSSY
TOUGH PAPER
ENVELOPE
RESTORE MODES
OPTIMIZE EXTRA HEAVY120-163
HIGH GLOSS IMAGES
BACKGROUND 1
BACKGROUND 2
TRANSPARENCY
MEDIA TYPE
REGISTRATION
LONG PAPER
PRE-ROTATION
RE-TRANSFER
FUSER TEMP
TRAY1
RESTORE OPTIMIZE
QUICK CALIBRATE NOW N/A. Performs partial printer calibrations.
FULL CALIBRATE NOW N/A Performs full printer calibrations.
COLOR RET OFF
ON*
This item optimizes a number of MFP parameters for all jobs rather than by media type. The default setting for each value is OFF.
RESTORE OPTIMIZE resets all of the optimize parameters to the default settings.
The COLOR RET menu item allows you to turn on or turn off the printer REt (Resolution Enhancement Technology) setting. The default is ON.

System setup submenu

Items in this menu affect the MFP function. Configure the MFP according to your printing needs.
To gain access to this menu, touch CONFIGURE DEVICE, and then touch SYSTEM SETUP.
Item Values Explanation
Date/Time DATE
DATE FORMAT
TIME
TIME FORMAT
ENWW Configure device menu 51
Sets the start date and time for the MFP.
The DATE format is YEAR 2004–2087; JAN, FEB, MAR; DAY 1–31
The DATE FORMAT is YYYY/MMM/ DD*; MMM/DD/YYYY; DD/MMM/YYYY
The TIME format is HOUR 1–12, MINUTE 0–59, AM, and PM
Item Values Explanation
The TIME FORMAT is 12 HR or 24 HR. This item defaults to 12 HR.
JOB STORAGE LIMIT 1 to 100 Specifies the number of QuickCopy and
JOB HELD TIMEOUT OFF*
1 HOUR
4 HOURS
1 DAY
1 WEEK
SHOW ADDRESS AUTO
OFF*
COLOR/BLACK MIX AUTO*
MOSTLY COLOR PAGES
MOSTLY BLACK PAGES
Proof-and-Hold jobs that can be stored on the MFP hard-disk accessory.
Default=32
Sets the amount of time that QuickCopy and proof-and-hold jobs are kept before being automatically deleted from the queue.
If you change the Job Held Timeout value, only jobs that are stored after this change are affected by the change. Any jobs that were stored before you changed the value will retain the original timeout setting.
This item defines whether the IP address is shown on the control-panel display next to the Ready message.
The default setting is OFF.
This menu item establishes how the printer switches from color to monochrome (black and white) mode for maximum performance and print cartridge life.
TRAY BEHAVIOR USE REQUESTED TRAY
MANUALLY FEED PROMPT
PS DEFER MEDIA
SIZE/TYPE PROMPT
USE ANOTHER TRAY
DUPLEX BLANK PAGES
IMAGE ROTATION
AUTO resets the printer to the factory
default settings. The default is AUTO.
Select MOSTLY COLOR PAGES if nearly all of your print jobs are color with high page coverage.
Select MOSTLY BLACK PAGES if you print mostly monochrome jobs, or a combination of color and monochrome jobs.
Specifies the behavior of the tray by indicating which tray the MFP should print from.
USE REQUESTED TRAY sets the tray that the MFP should print from for specified jobs. The values for this menu item are EXCLUSIVELY (default) or
FIRST.
MANUALLY FEED PROMPT
determines whether or not the MFP prompts the user when a job does not match a requested configured tray. The values for this menu item are Always (default) or UNLESS LOADED.
PS DEFER MEDIA determines whether the paper-handling model is based on
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Item Values Explanation
PostScript rules or HP rules. The values for this menu item are ENABLED (follows the HP rules) or Disabled.
SIZE/TYPE PROMPT controls whether the tray configuration message and its prompts are shown whenever a tray is configured for a type or size other than the type or size that is loaded in the tray.
USE ANOTHER TRAY determines whether the MFP uses paper from another tray of the designated tray is empty.
DUPLEX BLANK PAGES determines whether blank pages are duplexed.
IMAGE ROTATION determines if images are rotated. The default is
STANDARD.
SLEEP DELAY 1 MINUTE
15 MINUTES
30 MINUTES
45 MINUTES
60 MINUTES*
90 MINUTES
2 HOURS
4 HOURS
WAKE TIME List of days of the week
OFF*
CUSTOM
Sets how long the MFP remains idle before it enters sleep mode.Using sleep mode offers the following advantages:
Minimizes the amount of power that
the MFP consumes when it is idle
Reduces wear on electronic
components in the MFP
NOTE Sleep mode turns off
the backlight on the display, but the display is still readable.
The MFP automatically exits sleep mode when you send a print job, open or close a paper tray, receive a fax, touch any button on the control panel, touch any part of the touchscreen, open the scanner lid, or load media into the ADF.
To enable or disable sleep mode, see
Resets submenu.
Sets the time that the MFP automatically comes out of sleep mode. This feature can be set for a different time for each day of the week. Or, if you wish to apply the same settings to each day, select
APPLY TO ALL DAYS
Each day displays the following values: Hour 1–12, Minute 0–59, AM, and PM.
COPY SEND SETTINGS For information about these settings, see
the separate table
PERSONALITY AUTO*
PCL
PDF
Copy/send settings.
Select the default MFP language (personality). Possible values are determined by which valid languages are installed in the MFP.
ENWW Configure device menu 53
Item Values Explanation
PS Normally you should not change the
CLEARABLE WARNINGS JOB*
ON
AUTO CONTINUE OFF
ON*
product language (the default is AUTO). If you change the setting to a specific product language, the MFP does not automatically switch from one language to another unless specific software commands are sent to the MFP.
Set the amount of time that a clearable warning appears on the MFP control panel.
JOB: Warning messages appear on the control panel until the end of the job from which they were generated.
ON: Warning messages appear on the control panel until they are cleared.
This item determines how the MFP reacts to errors.
OFF: If an error prevents printing, the message remains on the display, and the MFP does not print until you touch
CONTINUE.
ON: If an error prevents printing, the message is displayed, and the MFP goes offline for 10 seconds before returning online.
REPLACE SUPPLIES STOP AT OUT*
STOP AT LOW
OVERRIDE AT OUT
ORDER AT 0–100 Default=15
COLOR SUPPLY OUT STOP*
AUTOCONTINUE AT BLACK
JAM RECOVERY AUTO*
OFF
ON
Sets printer behavior when a cartridge is low. The default is STOP AT OUT. This option allows the printer to continue printing until a color supply is exhausted. When the printer is set to STOP AT LOW, printing pauses until the color supply is replaced. OVERRIDE AT OUT allows printing to continue when a color supply is out, but displays a warning the supply is out and must be replaced.
Determine how the MFP behaves when toner is out.
STOP: The MFP goes offline and waits until the cartridge is replaced.
AUTOCONTINUE AT BLACK: The MFP displays REPLACE CARTRIDGE until the cartridge is replaced. The MFP continues to print.
Determine how the MFP functions when a jam occurs.
AUTO: The MFP automatically selects the best mode for jam recovery (usually ON). This is the default setting.
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Item Values Explanation
OFF: The MFP does not reprint pages
following a jam. Printing performance might be increased with this setting.
ON: The MFP automatically reprints pages after a jam is cleared.
LANGUAGE List of available languages Sets the language of the control panel.

Copy/send settings

This table lists the options that are available for the COPY SEND SETTINGS, which are part of the SYSTEM SETUP submenu.
Item Values Explanation
INACTIVITY TIMEOUT 10–300 SECONDS Defines the amount of time until the copy settings return to the
AUTO SETTINGS RESET OFF*
ON
TIMEOUT AFTER SEND 10–300 SECONDS Defines the amount of time before the send settings return to
HOLD OFF PRINT JOB OFF
ON*
HOLD OFF TIME 0–300 SECONDS Defines the amount of time that print jobs must wait if HOLD
SCAN AHEAD OFF
ON*
default settings after any control panel activity is completed. If you reset the MFP, the value resets to the default.
Default=60
Allows automatic reset of copy/send settings after the defined timeout. When set to OFF, you are prompted to reset the settings or continue with the same settings. If this item is set to ON, the settings are automatically reset after each send job. The default is OFF.
the default settings after any control-panel activity is completed. This item displays only when AUTO SETTINGS RESET is OFF.
Default=20
Prevents network print jobs from starting within a specified period after a copy is completed.
OFF PRINT JOB is set to ON.
Default=15
Allows a copy job to be scanned even if the MFP is printing another job. The job will be scanned and held until it can be printed. If this setting is set to OFF, the job is not scanned until the print job is completed.
AUTO JOB INTERRUPT OFF*
ON
COPY JOB INTERRUPT OFF*
ON
Allows a copy job to automatically interrupt any currently printing network print job. The copy job is placed between full copies of the job that is currently printing. If this setting is set to OFF, the job is not printed until all copies of the print job are completed.
Allows you to interrupt the current copy job to make a different copy. When you press the Start button, the MFP shows a message that asks if you want to interrupt the current copy job.
ENWW Configure device menu 55
Item Values Explanation
AUDIBLE FEEDBACK OFF
ON*
COLOR COPY OPTION ENABLE*
DISABLE
Gives an audible indication when you press a button or when you touch an interactive area of the touchscreen.
Allows an administrator to set the color lockout feature.

MBM-3 Configuration submenu

Use the items in this menu to set up the output bins on the 3-bin mailbox.
To gain access to this menu, touch CONFIGURE DEVICE, and then touch MBM-3 CONFIGURATION.
NOTE This menu appears only when the 3-bin mailbox is installed.
Item Values Explanation
OPERATION MODE JOB SEPARATION MODE*
MAILBOX MODE
STACKER MODE
Select the operation mode that you want to use. For more information, see
mailbox.
NOTE The MFP restarts
automatically whenever the operation mode is changed.
3-bin
56 Chapter 2 Using the control panel ENWW

Stapler/stacker submenu

Use the items in this menu to configure the stapling options.
To gain access to this menu, touch CONFIGURE DEVICE, and then touch STAPLER/STACKER.
NOTE This menu appears only when the stapler/stacker is installed.
Item Values Explanation
STAPLES NONE*
ONE
STAPLES OUT STOP
CONTINUE*
To enable stapling, select ONE.
NOTE Printer-driver settings
override control-panel settings.
Use this item to configure the MFP to either stop or continue when the staple cartridge is empty. If you select CONTINUE, jobs are stacked in the output bin, but they are not stapled.
Default=15

I/O submenu

Items in the I/O (input/output) submenu affect the communication between the MFP and the computer.
To gain access to this menu, touch CONFIGURE DEVICE, and then touch I/O.
Item Values Explanation
I/O TIMEOUT 5 to 300 Use this to select the I/O timeout period
in seconds. (I/O timeout refers to the time, measured in seconds, that the MFP waits before ending a print job.)
Use this setting to adjust timeout for best performance. If data from other ports appear in the middle of your print job, increase the timeout value.
Default = 15
PARALLEL INPUT HIGH SPEED
ADVANCED FUNCTIONS
HIGH SPEED accepts faster parallel
communications used for connections with newer computers. This item contains NO and YES* options.
ADVANCED FUNCTIONS turns the bidirectional parallel communication on or off. The default is set for a bidirectional parallel port (IEEE-1284). This setting allows the MFP to send status readback messages to the computer. (Turning the parallel advanced functions on might slow language switching.) This item contains OFF and ON* options.
ENWW Configure device menu 57
Item Values Explanation
FIND SEND GATEWAYS No value to select This item searches the network for both
SMTP GATEWAY No value to select This is the IP address of the SMTP
LDAP GATEWAY No value to select This is the IP address of the LDAP
JETDIRECT See submenu below. JETDIRECT allows you to configure
TEST SEND GATEWAYS No value to select Tests the configured gateways to ensure
SMTP and LDAP gateways that can be used to send e-mail.
Gateway that is used for sending e-mail.
Gateway that is used for looking up e­mail address information.
network settings.
that they are functional.

Embedded Jetdirect submenu

To gain access to this menu, touch CONFIGURE DEVICE, and then touch I/O and then touch
JETDIRECT.
Item Options Values Explanation
TCP/IP ENABLE ON
OFF
ON: (default) Enable the TCP/IP
protocol.
OFF: Disable the TCP/IP protocol.
HOST NAME An alphanumeric string, up to 32
characters, that is used to identify the device. This name is listed on the Jetdirect configuration page. The default host name is NPIxxxxxx, where xxxxxx is the last six digits of the LAN hardware (MAC) address.
CONFIG METHOD BOOTP
DHCP*
AUTO IP
MANUAL
DHCP RELEASE YES
NO*
Select BOOTP (Bootstrap Protocol) for automatic configuration from a BootP server.
Select DHCP (Dynamic Host Configuration Protocol) for automatic configuration from a DHCP server.
Select AUTO IP for automatic link­local IP addressing. An address in the form 169.254.x.x will be automatically assigned.
Use the MANUAL settings menu to configure TCP/IP parameters.
If DHCP is used and a DHCP lease exists, selecting NO saves the current lease. Selecting YES releases the current DHCP lease and the leased IP address.
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Item Options Values Explanation
DHCP RENEW YES
NO*
MANUAL SETTINGS (Available only if CONFIG METHOD
This menu appears if CONFIGURE METHOD was set to DHCP and a DHCP lease for the print server
exists.
NO (default): The current DHCP
lease is saved.
YES: The current DHCP lease
along with the leased IP address are released.
is set to MANUAL) Configure parameters directly from the printer control panel:
IP ADDRESS (n.n.n.n.) The unique IP address of the printer, where n is a value from 0 to 255.
SUBNET MASKm.m.m.m.: The subnet mask for the printer, where m is a value from 0 to 255.
SYSLOG SERVERn.n.n.n.: The IP address of the syslog server used to receive and log syslog messages.
DEFAULT GATEWAYn.n.n.n: The IP address of the gateway or router used for communications with other networks.
IDLE TIMEOUT: The time period, in seconds, after which an idle TCP print data connection is closed (default is 270 seconds, 0 disables the timeout).
DEFAULT IP
(parameters are AUTO IP and LEGACY)
PRIMARY DNS Specify the IP address (n.n.n.n) of
SECONDARY DNS Specify the IP address (n.n.n.n) of
Specify the IP address to default to
when the print server is unable to obtain an IP address from the network during a forced TCP/IP reconfiguration (for example, when manually configured to use BootP or DHCP).
AUTO IP: A link-local IP
address 169.254.x.x will be set.
LEGACY: The address
192.0.0.192 will be set, consistent with older Jetdirect products.
the Primary Domain Name System (DNS) Server.
the Secondary Domain Name System (DNS) Server.
ENWW Configure device menu 59
Item Options Values Explanation
PROXY SERVER Specifies the proxy server to be used
PROXY PORT Enter the port number used by the
IPX/SPX ENABLE ON*
OFF
FRAME TYPE
AUTO
EN_8023
EN_II
EN_8022
EN_SNAP
by embedded applications in your printer/MFP. A proxy server is typically used by network clients for Internet access. It caches Web pages, and provides a degree of Internet security, for those clients.
To specify a proxy server, enter its IP address or fully-qualified domain name. The name can be up to 64 characters.
For some networks, you may need to contact your Independent Service Provider (ISP) for the proxy server address.
proxy server for client support. The port number identifies the port reserved for proxy activity on your network, and can be a value from 0 to 65535.
ON: Enable the IPX/SPX protocol.
OFF: Disable the IPX/SPX protocol.
Select the frame-type setting for your network.
AUTO: (default) Automatically sets and limits the frame type to the first one detected.
EN_8023, EN_II, EN_8022, and EN_SNAP: Frame type selections for Ethernet networks.
APPLETALK ENABLE ON*
OFF
DLC/LLC ENABLE ON*
OFF
SECURE WEB HTTPS REQUIRED
HTTPS OPTIONAL*
DIAGNOSTICS DIAGNOSTICS: Provides tests to
SECURE WEB: Specify whether the
Enable or disable the AppleTalk protocol.
Enable or disable the DLC/LLC protocol.
embedded Web server accepts communications by using only secure HTTP (HTTPS) or by using both HTTP and HTTPS.
help diagnose network hardware or TCP/IP network connection problems.
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Item Options Values Explanation
RESET SECURITY YES
NO*
LINK SPEED AUTO
10T HALF
10T FULL
100TX HALF
100TX FULL
RESET SECURITY: Specifies
whether the current security settings on the print server are saved or reset to factory defaults.
The print server will automatically
configure itself to match the network link speed and communication mode. If this process fails, either 100TX
HALF or 10T HALF is set.
10T HALF: 10 Mbps, half-duplex
operation.
10T FULL: 10 Mbps, full-duplex operation.
100TX HALF: 100 Mbps, half-duplex operation.
100TX FULL: 100 Mbps, full-duplex operation.

Resets submenu

To gain access to this menu, touch CONFIGURE DEVICE, and then touch RESETS.
NOTE Use this menu with caution. You can lose buffered page data or MFP configuration
settings when you select these items. Reset the MFP only under the following circumstances:
You want to restore the MFP default settings.
Communication between the MFP and computer has been interrupted, and you are not able to
resolve the problem by any other method. See
You are having problems with a port.
Solving network connectivity problems.
The items in the Resets submenu will clear all memory in the MFP, while pressing the Reset button clears only the current job.
Item Values Explanation
RESTORE FACTORY SETTINGS No value to select This item restores all control-panel settings
to the original factory settings.
SLEEP MODE OFF
ON*
Turns sleep mode on or off. Using sleep mode offers the following advantages:
Minimizes the amount of power that
the MFP consumes when it is idle
Reduces wear on electronic
components in the MFP
The MFP automatically exits sleep mode when you send a print job, receive a fax, touch any button on the control panel, touch
ENWW Configure device menu 61
Item Values Explanation
any part of the touchscreen, open the scanner lid, or load media into the ADF.
You can set how long the MFP remains idle before it enters sleep mode. See the SLEEP DELAY information in the
setup submenu.
System
LOCK CARRIAGE No value to select This item must be selected before engaging
CLEAR ADDRESS BOOK No value to select This item clears all addresses from the
the Scanner Head Lock. It moves the carriage into a position where it can be locked.
address book.
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Diagnostics menu

Item Options Values Explanation
PRINT EVENT LOG Generates a localized list of
PQ TROUBLESHOOTING This item prints a series of 8
SHOW EVENT LOG At the control panel, scroll
CALIBRATE SCANNER Use this item to calibrate the
PRINT DIAGNOSTICS PAGE Allows you to print a page
the 50 most recent entries in the error log. For each entry, the printed event log shows the error number, page count, error code, and description or personality.
pages that include instructions, pages for each color, demo page, and configuration page. These pages can help isolate print quality problems.
through the contents of the event log, which lists the 50 most recent events.
scanner. You might need to calibrate the scanner if it is not capturing the correct sections of scanned documents.
that can assist in diagnosing printer problems.
DISABLE CARTRIDGE CHECK
PAPER PATH SENSORS Initiates a paper path sensor
PAPER PATH TEST PRINT TEST PAGE Generates a test page that is
Allows you to remove a print
cartridge to help determine which print cartridge is the source of a problem.
test. You can then enter the menus to print internal pages (including the paper path test), set menu items, and send jobs from the computer. The sensors are updated as paper passes each sensor, but no messages are generated this state.
useful for testing the paper handling features of the MFP.
Specifies which paper paths are tested.
SOURCE ALL TRAYS
TRAY 1
Specifies to print a test page from a specific tray or from all trays.
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Item Options Values Explanation
TRAY 2*
TRAY 3
TRAY 4
DESTINATION ALL BINS
OUTPUT BIN 1*
OUTPUT BIN 2
OUTPUT BIN 3
DUPLEX OFF*
ON
COPIES 1*
10
50
100
500
MANUAL SENSOR TEST Tests the paper path sensors
Specify which output bin to use during the paper path test.
This menu displays only if the output bin is installed.
Specifies if the duplexer is included when the test is performed.
Specifies how many sheets of paper from the specified source are sent when the test is performed.
and switches for correct operation. During this test, the MFP is offline.
On the control-panel display, each sensor is represented by a string of alphabetic letters followed by a corresponding status for each sensor.
MANUAL SENSOR TEST 2 Performs tests to determine
COMPONENT TEST TRANSFER MODE
BELT ONLY
IMAGE DRUM MOTORS
BLACK LASER SCANNER
CYAN LASER SCANNER
MAGENTA LASER SCANNER
YELLOW LASER SCANNER
FUSER MOTOR
FUSER PRESSURE RELEASE MOTOR
whether the paper path sensors are operating correctly.
This menu item is used by a service technician to exercise individual parts of the MFP to isolate the source of any problems.
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Item Options Values Explanation
ALIENATION MOTOR
ETB CONTACT/ ALIENATION
TRAY 1 PICKUP SOLENOID
TRAY 1 PICKUP MOTOR
TRAY 3 PICKUP SOLENOID
TRAY 2 PICKUP MOTOR
TRAY 3 PICKUP SOLENOID
TRAY 3 PICKUP MOTOR
TRAY 4 PICKUP SOLENOID
TRAY 4 PICKUP MOTOR
DUPLEXER PICKUP MOTOR
REPEAT
PRINT/STOP TEST STOP TIME 0 to 60000 This menu item is used by a
COLOR BAND TEST PRINT TEST PAGE
COPIES
1–30 PRINT TEST PAGE option
service technician to isolate the potential source of print­quality problems with the MFP. The time is expressed in milliseconds.
generates a test page that is useful for testing the color band features of the MFP.
The COPIES option allows you to select the number of test pages to be printed. Default = 1.
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Item Options Values Explanation
SCANNER TESTS LOWER LAMP
ADF INPUT MOTOR
ADF INPUT MOTOR REVERSE
FLATBED MOTOR
ADF READ MOTOR
ADF READ MOTOR REVERSE
ADF DUPLEX SOLENOID
ADF LED INDICATOR
CONTROL PANEL LEDs
DISPLAY
BUTTONS
TOUCHSCREEN
This menu item is used by a
service technician to diagnose potential problems with the MFP scanner.
This menu item is used by a
service technician to diagnose potential problems with the MFP control panel.
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Service menu

The Service menu is locked. A service technician must type a PIN to open the menu.
ENWW Service menu 67
68 Chapter 2 Using the control panel ENWW

3 I/O Configuration

This chapter describes how to configure certain network parameters on the MFP. The following topics are covered:
Network configuration
Parallel configuration
USB configuration
Auxiliary connection configuration
HP Jetdirect print servers
Wireless printing
ENWW 69

Network configuration

You might need to configure certain network parameters on the MFP. You can configure these parameters from installation software, the MFP control panel, the embedded Web server, or management software, such as HP Web Jetadmin or the HP LaserJet Utility for Macintosh.
NOTE For more information about using the embedded Web server, see Using the
embedded Web server.
For more information on supported networks and network configuration tools, see the HP Jetdirect Print Server Administrator’s Guide. The guide comes with printers in which an HP Jetdirect print server is installed.
This section contains the following instructions for configuring network parameters from the MFP control panel:
Configuring TCP/IP parameters.
Disabling unused network protocols.

Configuring TCP/IP parameters

You can use the MFP control panel to configure the following TCP/IP parameters:
IP address (4 bytes)
Subnet mask (4 bytes)
Default gateway (4 bytes)
To manually configure TCP/IP parameters from the MFP control panel
Use manual configuration to set an IP address, subnet mask, and default gateway.
Setting an IP address
1. Press Menu to enter the MENUS.
2. Touch CONFIGURE DEVICE.
3. Touch I/O.
4. Touch JETDIRECT MENU.
5. Touch TCP/IP.
6. Touch CONFIG METHOD.
7. Touch MANUAL or MANUAL SETTINGS.
8. Touch IP ADDRESS.
9. Use the right and left arrows to select each byte of the IP address, and then use the numeric keypad
to enter the value of each byte.
10. Touch OK.
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Setting the subnet mask
1. Press Menu to enter the MENUS.
2. Touch CONFIGURE DEVICE.
3. Touch I/O.
4. Touch JETDIRECT MENU.
5. Touch TCP/IP.
6. Touch CONFIG METHOD.
7. Touch MANUAL.
Touch MANUAL SETTINGS.
8. Touch SUBNET MASK
NOTE The first three sets of numbers are highlighted.
9. Use the right and left arrows to select each byte of the subnet mask, and then use the numeric
keypad to enter the value of each byte.
10. Touch OK.
Setting the default gateway
1. Press Menu to enter the MENUS.
2. Touch CONFIGURE DEVICE.
3. Touch I/O.
4. Touch JETDIRECT MENU.
5. Touch TCP/IP.
6. Touch CONFIG METHOD.
7. Touch MANUAL or MANUAL SETTINGS.
8. Touch DEFAULT GATEWAY.
NOTE The first set of 3 numbers shows the default settings. If there is not a number
highlighted, a highlighted empty underscore appears.
9. Use the right and left arrows to select each byte of the default gateway, and then use the numeric
keypad to enter the value of each byte.
10. Touch OK.
ENWW Network configuration 71
Disabling network protocols (optional)
By factory default, all supported network protocols are enabled. Disabling unused protocols has the following benefits:
decreases MFP-generated network traffic
prevents unauthorized users from printing to the MFP
provides only pertinent information on the configuration page
allows the MFP control panel to display protocol-specific error and warning messages
To disable DLC/LLC
1. Press Menu to enter the MENUS.
2. Touch CONFIGURE DEVICE.
3. Touch I/O.
4. Touch JETDIRECT MENU.
5. Touch DLC/LLC.
6. Touch ENABLE.
7. Touch ON or OFF.
8. Touch OK.
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Parallel configuration

The HP Color LaserJet 4730mfp series supports network and parallel connections at the same time. A parallel connection is made by connecting the MFP to the computer using a bidirectional parallel cable (IEEE-1284-C compliant) with a c-connector plugged into the MFP’s parallel port. The cable can be a maximum of 10 meters (30 feet) long.
When used to describe a parallel interface, the term bidirectional indicates that the MFP is able to both receive data from the computer and send data to the computer through the parallel port.
Figure 3-1 Parallel port connection
1 C-connector
2 Parallel port
NOTE To use the enhanced capabilities of the bidirectional parallel interface such as
bidirectional communication between the computer and MFP, faster transfer of data, and automatic configuration of printer drivers, ensure that the most recent printer driver is installed.
NOTE Factory settings support automatic switching between the parallel port and one or more
network connections on the MFP. If you are experiencing problems, see
Network configuration.
ENWW Parallel configuration 73

USB configuration

This MFP supports USB 2.0 and host USB connections. The USB ports are located on the back of the MFP, as shown in the figure below. You must use an A-to-B type USB cable.
Figure 3-2 USB connection
1 USB connector
2 USB port
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Auxiliary connection configuration

This MFP supports an auxiliary connection for paper handling input devices. The port is located on the back of the MFP, as shown in the figure below.
Figure 3-3 Auxiliary connection
1 Auxiliary connection port (Jetlink)
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HP Jetdirect print servers

The HP Jetdirect print servers facilitate network management by allowing you to connect a printer directly to your network at any location. They support multiple network protocols and operating systems. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with remote printer management and troubleshooting through HP Web Jetadmin software.
The HP Color LaserJet 4730mfp series is equipped with an embedded HP Jetdirect print server. The server supports Ethernet 10/100-TX network connections. An HP Jetdirect EIO print server can also be installed in the HP Color LaserJet 4730mfp series EIO slot to allow an additional network connection.
NOTE Installation of an EIO print server and network configuration should be performed by a
network administrator. Network configuration is performed using installation software, the MFP control panel, embedded Web server, or network management software.
NOTE Refer to the HP Jetdirect print server documentation for information on supported EIO
network print servers.
For more information on supported networks and network configuration tools, refer to the HP Jetdirect Print Server Administrator’s Guide, or visit HP Customer Care online at
net_printing.

NetWare networks

http://www.hp.com/support/
When using Novell NetWare products with an HP Jetdirect print server, use your NetWare utilities to set up and manage the MFP.

Windows networks

For Windows 98, ME, 2000, Windows Server 2003, and XP systems, use your printer installation utility for printer setup on a Microsoft Windows network. The utility supports printer setup for either peer-to­peer or client-server network operation.

AppleTalk networks

Use the HP LaserJet Utility to set up the MFP on an EtherTalk network. For more information, refer to the HP Jetdirect Print Server Administrator’s Guide included with printers equipped with the HP Jetdirect print server.

UNIX/Linux networks

Use the HP Jetdirect printer installer for UNIX utility to set up the MFP on HP-UX or Sun Solaris networks.
For setup and management on UNIX or Linux networks, use HP Web Jetadmin.
To obtain HP software for UNIX/Linux networks, visit HP Customer Care online at
support/net_printing. For other installation options supported by the HP Jetdirect print servers, see the
HP Jetdirect Print Server Administrator’s Guide.
http://www.hp.com/
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Wireless printing

Wireless networks offer a safe, secure, and cost-effective alternative to traditional wired network connections. See

IEEE 802.11 standard

Optional HP Jetdirect wireless print servers support connection to an 802.11 network. This wireless technology provides a high-quality printing solution without the physical constraints of wiring. Peripherals can be conveniently placed anywhere in an office or home and can be easily moved without changing network cables.
Installation is easy with the HP Install Network Printer Wizard.
HP Jetdirect 802.11 print servers are available for USB connections.

Bluetooth

Bluetooth wireless technology is a low-power, short-range radio technology that can be used to wirelessly connect computers, MFPs, printers, personal digital assistants (PDAs), cell phones, and other devices.
Unlike infrared technology, Bluetooth’s reliance on radio signals means that devices do not have to be in the same room, office, or cubicle with an unobstructed line of sight in order to communicate. This wireless technology increases portability and efficiency within business network applications.
Supplies and accessories for a list of available wireless print servers.
The HP Color LaserJet 4730mfp series uses a Bluetooth adapter (HP bt1300) to incorporate Bluetooth wireless technology. The adapter is available for either USB or parallel connections. The adapter has a 10-meter line-of-sight operation range in the 2.5 GHz ISM band and can achieve data transfer rates up to 723 Kbps. The device supports the following Bluetooth profiles:
Hardcopy Cable Replacement Profile (HCRP)
Serial Port Profile (SPP)
Object Push Profile (OPP)
Basic Imaging Profile (BIP)
Basic Printing Profile (BPP) with XHTML-Print
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4 Printing tasks

This chapter describes how to perform basic printing tasks. The following topics are covered:
Controlling print jobs
Selecting print media
Automatic media type sensing (auto sense mode)
Configuring input trays
Printing on special media
Automatic two-sided (duplex) printing
Stapling documents
Special printing situations
Selecting the output bin
Job storage features
Managing memory
Using features in the printer driver
Using features in the Macintosh printer driver
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Controlling print jobs

In the Microsoft Windows operating system, three settings affect how the printer driver tries to pull paper when you send a print job. The Source, Type, and Size settings appear in the Page Setup, Print, or Print Properties dialog boxes in most software programs. If you do not change these settings, the MFP automatically selects a tray using the default settings.

Source

Printing by Source means that you choose a specific tray from which you want the MFP to pull paper. The MFP tries to print from this tray, no matter what type or size is loaded. If you choose a tray that is configured for a type or size that does not match your print job, the MFP does not print automatically. Instead, it waits for you to load the tray you chose with the type or size of print media for your print job. If you load the tray, the MFP begins printing.

Type and Size

Printing by Type or Size means that you want the MFP to pull paper or print media from the appropriate tray loaded with the correct type and size. Selecting media by type rather than source is similar to locking out trays and helps protect special media from accidental use. For example, if a tray is configured for letterhead and you specify the driver to print on plain paper, the MFP will not pull the letterhead from that tray. Instead, it will pull paper from a tray that has plain paper loaded and is configured for plain paper on the MFP control panel. Selecting media by Type and Size results in significantly better print quality for heavy paper, glossy paper, and transparencies. Using the wrong setting might result in unsatisfactory print quality. Always print by Type for special print media, such as labels or grayscale transparencies. Print by Size for envelopes, if possible.
If you want to print by Type or Size, select the Type or Size from the Page Setup dialog box,
the Print dialog box, or the Print Properties dialog box, depending on the application.
If you often print on a certain type or size of media, the MFP administrator (for a network MFP) or
you (for a local MFP) can configure a tray for that type or size. Then, when you choose that type or size as you print a job, the MFP pulls media from the tray configured for that type or size.

Print setting priorities

Changes made to print settings are prioritized according to where the changes are made as follows:
NOTE The names of commands and dialog boxes may vary depending on your program.
Page Setup dialog box. This dialog box opens when you click Page Setup or a similar command
on the File menu of the program you are working in. Settings changed here override settings changed anywhere else.
Print dialog box. This dialog box opens when you click Print, Print Setup, or a similar command
on the File menu of the program you are working in. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box.
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