HP 4550n, 4550hdn, 4550dn User Manual

learn

hp color LaserJet 4550

4550n • 4550dn • 4550hdn

user guide

Quick access to printer information

World Wide Web links

• Product support

• Supplies

• Product information

User guide links

• How to use this online user guide

• Where to look for more information . . .

• Locating printer components

• Locating consumables

• HP Customer Care

• Worldwide Sales and Service Offices

• Contents

•Index

HP Color LaserJet 4550, 4550N, 4550DN, 4550HDN Printer

User Guide _________________

A user of the Hewlett-Packard printer associated with this user guide is granted a license to: a) print hard copies of this user guide for PERSONAL, INTERNAL or COMPANY use subject to the restriction not to sell, re-sell or otherwise distribute the hard copies; and b) place an electronic copy of this user guide on a network server provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the Hewlett-Packard printer associated with this user guide.

Publication number C7085-online

Third Edition, November 2000

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

Trademark Credits

Adobe

, Acrobat®, PostScript®,

and Adobe Photoshop

are trademarks of Adobe Systems Incorporated.

Arial

is a U.S. registered trademark of the Monotype Corporation.

CompuServe™ is a U.S. trademark of CompuServe, Inc.

CorelDRAW™ is a trademark of Corel Corporation or Corel Corporation Limited.

Microsoft

is a U.S. registered trademark of Microsoft Corporation.

Netscape Navigator is a U.S. trademark of Netscape Communications Corporation.

PANTONE

* *Pantone, Inc.’s check-standard trademark for color.

TrueType™ is a U.S. trademark of Apple Computer, Inc.

UNIX

is a registered trademark

of the Open Group.

Windows Windows NT

, MS Windows®, and

are U.S. registered trademarks of Microsoft Corporation.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714-1021 U.S.A.

Quick access to printer information . . . . . . . . . . . . . . . . . . . . . . . . . .2

World Wide Web links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

User guide links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Contents

Where to look for more information . . . . . . . . . . . . . . . . . . . . . . . . .12

Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Using the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

How to use this online user guide . . . . . . . . . . . . . . . . . . . . . . . . . .14

Features of Acrobat Reader 4.0 . . . . . . . . . . . . . . . . . . . . . . . .14

1 The HP Color LaserJet 4550 Series Printer

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Printer features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Factors affecting printer performance . . . . . . . . . . . . . . . . . . . .20

Locating printer components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Controlling print jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Managing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Printer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

HP Resource Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Printer drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Other components and utilities . . . . . . . . . . . . . . . . . . . . . . . . .29

Printer supplies and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . .31

2 Using the printer control panel

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

When to use the printer control panel . . . . . . . . . . . . . . . . . . . . . . .34

Locating printer control panel features. . . . . . . . . . . . . . . . . . . . . . .35

Using printer control panel keys . . . . . . . . . . . . . . . . . . . . . . . .36

Using the printer online Help system. . . . . . . . . . . . . . . . . . . . .36

Interpreting control panel indicator lights. . . . . . . . . . . . . . . . . .37

Control panel menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Menu locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Information menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Paper handling menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Printing menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

I/O menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

EN Contents 5

Calibration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Resets menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Hard disk dependent menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Quick Copy Jobs menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Private/Stored Jobs menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

EIO menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Printer information pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Printer configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Supplies status page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Usage page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Using the printer control panel in shared environments. . . . . . . . . .57

Changing printer control panel configuration settings . . . . . . . . . . .58

Changing PowerSave settings. . . . . . . . . . . . . . . . . . . . . . . . . .59

Switching printer personalities . . . . . . . . . . . . . . . . . . . . . . . . . .60

Setting the I/O timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Disabling the high-speed parallel interface . . . . . . . . . . . . . . . .62

Setting advanced functions . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Resetting printer memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Resetting the printer to factory default settings . . . . . . . . . . . . .64

3 Common printing tasks

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Selecting print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Supported media weights and sizes . . . . . . . . . . . . . . . . . . . . .67

Media to avoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Printing on special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Glossy paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Colored paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Heavy paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Preprinted forms and letterhead . . . . . . . . . . . . . . . . . . . . . . . .73

Recycled paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Controlling print jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Selecting output bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Selecting media by type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Configuring input trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Configuring Tray 1 as a cassette . . . . . . . . . . . . . . . . . . . . . . . .76

Configuring Trays 2 and 3 by media type . . . . . . . . . . . . . . . . .77

Tray priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Printing from Tray 1 (multipurpose tray). . . . . . . . . . . . . . . . . . . . . .78

Loading media into Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Loading envelopes into Tray 1. . . . . . . . . . . . . . . . . . . . . . . . . .80

6 Contents EN

Printing from Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Loading media into Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Printing from Tray 3 (optional 500-sheet paper feeder) . . . . . . . . . .84

Loading media into Tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Using the optional duplex printing accessory for two-sided printing.89

Control panel settings for duplex printing . . . . . . . . . . . . . . . . .91

Options for binding duplex printing jobs. . . . . . . . . . . . . . . . . . .92

Special printing situations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Printing a different first page . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Printing on custom-size media. . . . . . . . . . . . . . . . . . . . . . . . . .93

Stopping a print request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Job retention features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Quick copying a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Proofing and holding a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Printing a private job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Storing a print job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Printing with the optional HP Fast InfraRed Receiver . . . . . . . . . .103

Setting up to print with Windows 9x/NT. . . . . . . . . . . . . . . . . .103

Printing a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Interrupting and resuming printing. . . . . . . . . . . . . . . . . . . . . .104

4 Using color

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Matching colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

HP ColorSmart II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Color management options . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Four-color printing (CMYK) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Matching PANTONE

Automatic PANTONE

* colors . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

* calibration . . . . . . . . . . . . . . . . . . . . .111

5 Using fonts

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Using internal TrueType fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Understanding printer default fonts . . . . . . . . . . . . . . . . . . . . . . . .117

Font selection priority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Selecting fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Selecting fonts from software applications . . . . . . . . . . . . . . .118

Selecting PCL fonts through the printer contro l panel . . . . . . .119

Printing a list of available printer fonts . . . . . . . . . . . . . . . . . . . . . .121

Interpreting the font lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Using fonts in PostScript Emulation . . . . . . . . . . . . . . . . . . . . . . . .123

Using fonts on a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Guidelines for printing with different fonts . . . . . . . . . . . . . . . .124

Adding support for accessory fonts to a printer driver . . . . . . . . . .125

Using special type effects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Hewlett-Packard custom font services. . . . . . . . . . . . . . . . . . . . . .126

EN Contents 7

6 Printer Interfaces

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Parallel configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Enhanced I/O (EIO) configuration . . . . . . . . . . . . . . . . . . . . . . . . .129

HP JetDirect print servers . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Available enhanced I/O interfaces. . . . . . . . . . . . . . . . . . . . . .130

NetWare networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Windows and Windows NT networks. . . . . . . . . . . . . . . . . . . .130

AppleTalk Networks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

UNIX/Linux networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Setting network security on the printer. . . . . . . . . . . . . . . . . . .132

Configuring the printer for the network at the printer

control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Configuring Novell NetWare frame type parameters . . . . . . . .133

Configuring TCP/IP parameters. . . . . . . . . . . . . . . . . . . . . . . .135

Disabling network protocols (optional). . . . . . . . . . . . . . . . . . .138

7 Consumables and cleaning

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Making room around the printer for replacing consumables . . . . .142

Consumable replacement guidelines. . . . . . . . . . . . . . . . . . . .143

Approximate replacement intervals for consumable items. . . . . . .144

Locating consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Environmental collection program . . . . . . . . . . . . . . . . . . . . . . . . .147

Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Cleaning excess toner from the printer . . . . . . . . . . . . . . . . . .148

Cleaning the toner density sensor . . . . . . . . . . . . . . . . . . . . . .149

8 Printer control panel messages

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Message types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Status messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Attention messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Critical error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Printer control panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Control panel messages for external devices . . . . . . . . . . . . .170

9 Solving problems with the printer

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

Basic troubleshooting checklist . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Paper jam locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Paper jam recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

Common causes of paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . .177

8 Contents EN

Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178

Clearing jams in the middle front drawer area. . . . . . . . . . . . .178

Clearing jams in the Tray 2 area . . . . . . . . . . . . . . . . . . . . . . .180

Clearing jams in the optional Tray 3 area . . . . . . . . . . . . . . . .181

Clearing jams in the rear door areas . . . . . . . . . . . . . . . . . . . .182

Clearing jams in the front duplex drawer area. . . . . . . . . . . . .184

Media-handling problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185

Printer response problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

Printer control panel problems . . . . . . . . . . . . . . . . . . . . . . . . . . . .193

Print quality troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Repetitive image defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Image defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Background scatter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Banding and horizontal lines . . . . . . . . . . . . . . . . . . . . . . . . . .197

Banding — horizontal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Banding — vertical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Black lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Blank pages or missing a color . . . . . . . . . . . . . . . . . . . . . . . .199

Character voids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199

Distorted image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200

Dropouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200

Faded print, faded areas, or faded vertical streaks . . . . . . . . .201

Toner smear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202

Ghosting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Gray streaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Irregular, raised streaks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Light, dark, or faded print. . . . . . . . . . . . . . . . . . . . . . . . . . . . .204

Non-adhering toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204

Marbled output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Random spots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Sharkskin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Sunburn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Imaging drum defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

Overhead transparency defects. . . . . . . . . . . . . . . . . . . . . . . . . . .207

Dull or dark transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . .208

Rippled or wavy transparencies. . . . . . . . . . . . . . . . . . . . . . . .208

Incorrect image on transparencies . . . . . . . . . . . . . . . . . . . . .208

Repetitive defects on transparencies. . . . . . . . . . . . . . . . . . . .209

Streaking or smudges on transparencies . . . . . . . . . . . . . . . .209

Color printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210

Incorrect printer output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212

Software application problems . . . . . . . . . . . . . . . . . . . . . . . . . . . .214

EN Contents 9

Appendix A DIMM Installation

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215

DIMM configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216

Installing DIMMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217

Verifying DIMM installation . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Resource saving/permanent resources. . . . . . . . . . . . . . . . . .221

Installing EIO cards/mass storage. . . . . . . . . . . . . . . . . . . . . .222

Appendix B PCL commands

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

Interpreting PCL printer command syntax . . . . . . . . . . . . . . . . . . .225

Combining escape sequences in PCL Printer command

syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

Entering escape characters . . . . . . . . . . . . . . . . . . . . . . . . . . .227

Selecting PCL fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Common PCL commands . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

Appendix C Specifications

Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235

Operating environment specifications . . . . . . . . . . . . . . . . . . . . . .236

Acoustic emissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236

Environmental product stewardship program. . . . . . . . . . . . . . . . .237

Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240

FCC regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240

Canadian DOC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . .241

VCCI statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241

Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243

Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243

Laser Statement for Finland. . . . . . . . . . . . . . . . . . . . . . . . . . .244

Material Safety Data Sheet (MSDS) . . . . . . . . . . . . . . . . . . . .246

Appendix D Warranty and support information

Hewlett-Packard Warranty Statement . . . . . . . . . . . . . . . . . . . . . .247

HP Maintenance Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . .249

On-site service agreements. . . . . . . . . . . . . . . . . . . . . . . . . . .249

Support information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250

HP Customer Care options worldwide. . . . . . . . . . . . . . . . . . .252

Worldwide Sales and Service Offices . . . . . . . . . . . . . . . . . . . . . .254

10 Contents EN

Appendix E Embedded Web server

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259

Using the embedded Web server. . . . . . . . . . . . . . . . . . . . . . . . . .260

To access the embedded Web server. . . . . . . . . . . . . . . . . . .260

Embedded Web server page sets . . . . . . . . . . . . . . . . . . . . . .261

Index

EN Contents 11

Where to look for more information . . .

Several references are availab le for use with this printer. For additional copies of the guides below, contact your HP-authorized dealer.

WWW Additional information is available at http://www.hp.com/support/lj4550.

Setting up the printer

Getting Started Guide

Step-by-step instructions for installing and setting up the printer.

HP JetDirect Print Server Administrator’s Guide*

Instructions to configure and troubleshoot the HP JetDirect print server.

*Accompanies printers that include an HP JetDirect print server (network card).

Accessory and Consumable Installation Guides

Step-by-step instructions, supplied with the printer’s optional accessories and consumables, for installing the printer’s accessories and consumables.

12 Contents EN

Using the printer

Online User Guide

Detailed information on using and troubleshooting the printer. Availab le on the CD-ROM that came with the printer.

Online Help

Information on printer options th at are available from within printer drivers. To view a Help file, access the online Help through the printer driver.

EN Contents 13

How to use this online user guide

This user guide is provided online in an Adobe® Acrobat® portable document format (PDF). This section will help familiarize you with using PDF documents in Acrobat Reader version 4.0. For complete instructions on how to view PDF documents, see the documentation included with Acrobat Reader.

Features of Acrobat Reader 4.0

Finding topics in the online user guide

There are two primary ways to navigate to the information you need:



Click the topic you want to read about in the Bookmarks section of the screen.



Click Contents or Index in the Bookmarks section of the screen, and then click the topic y ou want to read about from the list of items displayed on the page.

Finding words

Use the Find command to find part of a word, a complete word, or multiple words in the document.

Click the Find button or choose Find from the Edit menu.

14 Contents EN

Magnifying the page view

Acrobat Reader offers several magnification choices that control how the page fits on-screen:



the zoom-in tool



the magnification button in the status bar



the toolbar buttons Once you zoom in on a document, y ou can select the hand tool or use

the scroll bars to move the page.

T o in crease ma gnifi cation: Select the z oom-in t ool and clic k on the document page to double the current magnification.

To decrease magnification: Select the zoom-in tool while holding down Ctrl (Windows and UNIX) or Option (Macintosh), and click the center of the area you want to reduce.

Click the magnification button to select how large or small to make the page. Select from preset magnification levels and page views.

Actual Size scales the page to fit within the main window. Fit in Window fills the window with the page’s content area only. Fit Width scales the page to fit the width of the main window.

EN Contents 15

Paging through a document

The following options are available for paging through a document.

T o go to the ne xt pa ge: Click the Ne xt P a ge b utton in the to olbar or status bar , or press Page Up or Page Down on your keyboard.

To return to the previous page: Click the Previous Pa ge button in the toolbar, or press the Left Arrow or Up Arrow.

To go to the first page: Click the First Page button in the toolbar. To go to the last page: Click the Last Page button in the toolbar.

To jump to a specific numbered page: Click the page number box

in the status bar at the bottom of the main window, type the page number, and click OK.

Browsing with thumbnails

A thumbnail is a miniature view of ea ch document page . Cli c k a page in the Thumbnails section of the window to jump quic kly to that page .

Printing the document

T o print selected pages: From the File menu, choo se Print. Choo se Pages. In the From and To boxes type the range of pages you wish to print. Then click OK.

To print the whole document: From the File menu, choose Print.

Choose All n pages (n represents the total number of pages in the document), and then click OK.

WWW Go to http://www.adobe.com/ for the latest versions and additional

languages of Adobe Acrobat Reader.

16 Contents EN

The HP Color

LaserJet 4550 Series Printer

Overview

This chapter describes the features and specifications of the HP Color LaserJet 4550, 4550N, 4550DN, and 4550HDN printers. The chapter includes the following sections:



Printer features



Locating printer components



Controlling print jobs



Managing memory



Printer software



Printer supplies and accessor ies

Information on using the printer to perform common tasks is presented throughout this guide. Links to spe cific tasks are listed below .



Using the printer control panel



Loading media into the printer



Optimizing color quality



Using fonts



Printer Interfaces



Consumables and cleaning



Printer control panel messages



Clearing paper jams

EN Chapter 1 17

Printer features

This printer combines the quality and reliability of Hewlett-Packard printing with the features listed belo w. For more inf ormation on printer features, see the Hewlett-Packard website at http://www.hp.com

Performance

Memory

Supported printer personalities

Fonts

Paper handlin g (input)



16 pages per minute (ppm) in black and white



4 ppm in color



Transparencies and glossy paper, 8 ppm in black and white, 2 ppm in color. For more information, see “Supported media weights and sizes.”



64 megabytes (MB) of random access memory (RAM) (128 MB in the HP Color LaserJet 4550DN and 4550HDN printers)



Can be expanded to 192 MB



Optional 6 GB hard disk drive (included with the HP Color LaserJet 4550HDN printer)



Memory Enhancement Technology (MEt), which automatically compresses data to use RAM more efficiently



HP PCL 6



PostScript 3 emulation



HP PCL 5c



Automatic language switching



80 internal fonts available for both PCL and PostScript emulation



80 printer matching screen fonts in TrueType™ format on CD-ROM



150-sheet multipurpose tray. Use for paper, transparencies, labels, heavy media, and envelopes



250-sheet standard cassette



Optional 500-sheet paper feeder (included with the HP Color LaserJet 4550DN and 4550HDN printers)



Paper handlin g (output)

Top output bin holds up to 250 sheets of standard paper



Rear output bin holds up to 100 sheets of standard paper

18 The HP Color LaserJet 4550 Series Printer EN

Duplex printing



Duplex printing accessory mounts directly beneath the printer for

two-sided printing (included with the HP Color LaserJet 4550DN and

4550HDN printers)

Connectivity

Optional storage features

Environmental features



Bidirectional parallel port (requires a “C” connector)



Two Enhanced Input/Output (EIO) slots



HP JetDirect print server (EIO network card) (included with the

HP Color LaserJet 4550N, 4550DN, and 4550HDN printers)



Paper handling accessory port



Infrared receiver port



Embedded Web server



RIP Once Technology (included with the HP Color LaserJet 4550HDN

printer)



Job retention (included with the HP Color LaserJet 4550HDN printer)



Flash DIMM



PowerSave setting



High content of recyclable components and materials

EN Chapter 1 19

Factors affecting printer performance

Several factors affect the time it takes to print a job. Among these is maximum printer speed, measured in pages per min ut e (ppm) . Other factors that affect printing speed include the use of special media (such as transparencies, glossy media, heavy media, and customsize media), printer processing time, and download time.

The time required to download a print job from the computer to the printer and then have the printer process the job depends on the following variables:



the complexity and size of graphics



color versus black and white



the printer’s I/O configuration (network versus parallel speed)



the speed of the computer you are using



the amount of printer memory installed



the network operating system and configuration (if applicable)



printer personality (PCL or PostScript 3 emulation)

Note Adding additional printer memory may resolve memory problems,

improve how t he printer handles complex graphics, and improve download times, but will not increase maximum printer speed (ppm rating).

20 The HP Color LaserJet 4550 Series Printer EN

Locating printer components

The following illustrations identify the locations and names of ke y components of this printer.

Figure 1-1 Front view

1 Top output bin 2 Printer control panel 3 Power switch (standby button) 4 Optional duplex printing accessor y drawer 5 Tray 3 (optional 500-sheet paper feeder) 6 Tray 2 (250 sheets of standard paper) 7 Middle front drawer (transfer belt access) 8 Tray 1 (150-sheet multipurpose tray) 9 Upper front drawer (imaging drum access) 10 Top cover door release bu tton 11 Top cover door (toner cartridge access)

EN Chapter 1 21

(shown with 500-sheet paper feeder and duplex printing accessory)

8 9 10

5 4

Figure 1-2 Rear view (shown with 500-sheet paper feeder and duplex printing accessory)

1 Rear door (fuser access) 2 Rear output bin door 3 Optional duplex printing accessory cover 4 Optional duplex printing accessory power receptacle 5 Printer power receptacle 6 Parallel connector (“C” connector) 7 EIO slots 8 Paper handling accessory port 9 Memory access (remove the formatter) 10 FIR port

22 The HP Color LaserJet 4550 Series Printer EN

Controlling print jobs

There are several options available for controlling print jobs:



select printer settings through your software application or the

printer driver (recommended method)



select printer settings using the printer control panel



select printer settings using the new embedded Web server



enter printer commands directly into files



HP Web JetAdmin

Select printer settings through your software application or the printer driver

The optimal way to control the printer is through your software application or the printer driver. Changing these settings affects only your print job. Most softw are applications allo w you to choose printing selections from menus within the software application. These selections override the selections on the printer control panel.

Select printer settings using the printer control panel

You can also control the printer through the keys and menus of the printer control panel. Changing these settings affects all print jobs. If you are sharing the printer, coordinate control panel changes with other users. For more information, see Chapter 2

Note Software application and printer driv er settings o verride printer control

panel settings.

EN Chapter 1 23

Select printer settings remotely with the embedded Web server

If you have a Web browser, you can use the printer embedded Web server to control printer settings. To access the embedded Web server, open your browser and enter the printer IP address or the printer host name. You ca n print a configur ation page fro m the contro l panel to determine the printer address or hostname.

The embedded Web server allows complete remote control panel functionality. Refer to Appendix E embedded Web server.

Note T o use the embedded W eb server, y ou must hav e an IP-based network

and a Web brow ser. The embedded Web server can be used with Microsoft and above. IPX-based printer connections are not supported by the embedded Web server.

Internet Explorer 4 or above, and with Netscape Navigator 4

for details on how to use the

Enter printer commands directly into files

Some software applications allow you to enter printer commands (for example, escape sequences) directly into fi les . Ho w ever, this method of controlling your printer requires that you learn printer PCL commands. For information on PCL printer commands, see

Appendix C

printer. (See page 32

or the PCL/PJL Technical Reference Package for this

for ordering inf ormation.)

24 The HP Color LaserJet 4550 Series Printer EN

Managing memory

This printer supports up to 192 MB of memory . You can add additional memory by installing Dual Inline Memory Modules (DIMMs). To allow for memory expansion, the printer has three DIMM slots, which accept 64 or 128 MB of RAM each. For information on installing printer memory, see Appendix A

The printer features Memory Enhancement Technology (MEt), which automatically compresses page data to pro vide the most efficient use of the printer’s RAM.

The printer uses 168-pin, nonparity, synchronous DRAM memory modules. Extended data output (EDO) DIMMs are not supported.

Note If memory problems occur when you are printing complex graphics, y ou

can make more memory available by removing downloaded fonts, style sheets, and macros from printer memory. Reducing the complexity of a print job from within an application can help in avoiding memory problems.

This printer also includes HP Resource Manager, a new software utility to assist with managing memory. For a full description of this feature, see “

HP Resource Manager” on page27.

EN Chapter 1 25

Printer software

Included with the printer is a CD-ROM containing the printing system software. The software components and printer drivers on this CD-ROM help you use the printer to its fulle st potential. See the getting started guide for installation instructions.

Note For the latest information about the printing system software

components, view the ReadMe files on the CD-ROM. This section summarizes the software included on the CD-ROM. The

printing system includes software for end users and network administrators operating in the following operating environments:



Microsoft Windows 9x and 2000



Microsoft Windows NT 4.0



Apple Mac OS, version 7.5.3 or greater



AutoCAD drivers, versions 12-15

Note For a list of the network environments supported by the network

administrator software components, see page 130.

Note The CD-ROM also includes the drivers and font installer for

Windows 3.x, but there is no printing system for Windows 3.x.

26 The HP Color LaserJet 4550 Series Printer EN

HP Resource Manager

This network administration software utility allows you to control the hard disk and flash memory features that are not found in the software drivers. Use HP Resource Manager to do the following:



Initialize the hard disk



Initialize flash memory



Download, delete, and manage fonts and macros across

networks

Note T o download T ype 1 f onts, you must hav e Adobe® T ype Manager loaded

on the computer and turned on. HP Resource Manager is included on CD-ROM with the HP Color

LaserJet 4550HDN printer. However, if you order the hard disk as an optional accessory, you can download the HP Resource Manager utility from the Web. The HP Resource Manager utility is not a vailable for the Macintosh.

WWW Download the HP Resource Manager utility from http://www.hp.com/

cposupport, and type HP Resource Manager in the Quick Find box.

EN Chapter 1 27

Printer drivers

Printer drivers access the printer features and allow the computer to communicate with the printer. The following printer drivers are included with the printer.

Operating system

Windows 3.1x Windows 9x Windows NT 4.0 Windows 2000 Macintosh OS

a. Not all printer features are available from all drivers or OSs. See the online

Help in your driver for availability of features.

PCL 5c PCL 6 PS

   



Note The OS/2 drivers are av ailable f rom IBM and are package d with OS/2.

They are not available for Traditional Chinese, Simplified Chinese, Korean, and Japanese.

WWW If your system didn’t automatically check the Internet for the latest

drivers during the installation of the software, download them from

http://www.hp.com

/support/lj4550. Once connected, select

Downloads and Drivers to find the driver you wish to download.

Additional drivers

The following drivers are not included on the CD-ROM, but are available from the Internet or from HP Customer Care. (See “

Customer Care” on page 250.)



OS/2 PCL 5c/6 printer driver



OS/2 PS printer driver



Windows NT 3.51 PCL 5c, Windows NT 3.51 PS



UNIX and Linux Model Scripts

28 The HP Color LaserJet 4550 Series Printer EN

Other components and utilities

This printer ships with several helpful software applications for Windows and Mac OS users, as well as for Network Administrators. These programs are summarized below.

Printing system software

Windows Mac OS Network Administrator



Software installer — automates the printing system installation



Online Web registration



HP Reorder assistance software



PostScript Printer Description files (PPDs) — for use with the Apple LaserWriter 8 driver that comes with the Mac OS



HP LaserJet Utility — a printer management utility for Mac OS users



HP Web JetAdmin — a browser-based system management tool. Go to

http://www.hp.com/go/ webjetadmin for the latest

HP Web Jetadmin software.



HP Resource Manager — a new network management tool described on page 27



HP JetDirect Printer Installer for UNIX — available for download from http://www.hp.com/

support/net_printing.

HP JetSend communications

HP JetSend is a technology from Hewlett-Pac kard that allows de vices to communicate with each other simply and directly. HP JetSend is built into your printer, allowing it to receive information from any HP JetSend-enabled sending device anywhere on your network, whether it is in the same office or at a remote location. When y ou use the HP InfraRed Receiver accessory, your printer also can receive information from any HP JetSend-enabled infrared device. Examples of HP JetSend sending devices include digital cameras, computers or laptops running HP JetSend software, or scanners with HP JetSend built in. HP JetSend uses simple IP addressing between networked devices and cableless communication between infrared devices.

WWW T o enable HP JetSend on y our computer or laptop, visit the HP JetSend

website at http://www.jetsend.hp.com/products.

EN Chapter 1 29

+ 243 hidden pages