HP 4500 N User Manual
4500, 4500 N, 4500 DN Printer
User Guide
How to Use This Online User Guide
Where to Look for More Information
Locating Printer Components
Locating Consumables
HP Product Support
HP Customer Support
Contents
Index
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English
HP Color LaserJet 4500,
4500 N, 4500 DN Printer
User Guide _________________
© Copyright Hewlett-Packard
Company, 1998
All Rights Reserved.
Reproduction, adaptation, or
translation without prior written
permission is prohibited, except
as allowed under the copyright
laws.
Part number: C4084-90937
First edition, 6/98
Warranty
The information contained in
this document is subject to
change without notice.
Hewlett-Packard makes no
warranty of any kind with
respect to this information.
HEWLETT-PACKARD
SPECIFICALLY DISCLAIMS
THE IMPLIED WARRANTY OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE.
Hewlett-Packard shall not be
liable for any direct, indirect,
incidental, consequential, or
other damage alleged in
connection with the furnishing or
use of this information.
Trademark Credits
Adobe is a trademark of Adobe
Systems Incorporated which
may be registered in certain
jurisdictions.
Arial is a U.S. registered
trademark of the Monotype
Corporation.
CompuServe is a U.S.
trademark of CompuServe, Inc.
®
Microsoft
is a U.S. registered
trademark of Microsoft
Corporation.
®
PANTONE
* *Pantone, Inc.’s
check-standard trademark for
color.
PostScript is a trademark of
Adobe Systems Incorporated
which may be registered in
certain jurisdictions.
TrueType is a U.S. trademark of
Apple Computer, Inc.
UNIX is a registered trademark
in the United States and other
countries, licensed exclusively
through X/Open Company
Limited.
Windows, MS Windows, and
Windows NT are U.S. registered
trademarks of Microsoft
Corporation.
Hewlett-Pack ard Company
11311 Chinden Boulevard
Boise, Idaho 83714-1021 U.S.A.
Contents
Where to Look for More Information . . .. . . . . . . . . . . . . . . . . . . . . .11
Setting Up the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Using the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
How to Use This Online User Guide . . . . . . . . . . . . . . . . . . . . . . . .13
Finding Information in .pdf Documents . . . . . . . . . . . . . . . . . . .13
Viewing .pdf Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Finding Words . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
1 The HP Color LaserJet 4500 Printer
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Using Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Factors Affecting Printer Performance. . . . . . . . . . . . . . . . . . . .18
Managing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Effects of Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Locating Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Controlling Print Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Printer Supplies and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . .23
HP JetSend Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
EN
2 Using the Printer Control Panel
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
When to Use the Printer Control Panel . . . . . . . . . . . . . . . . . . . . . .26
Locating Printer Control Panel Features . . . . . . . . . . . . . . . . . . . . .27
Using Printer Control Panel Keys . . . . . . . . . . . . . . . . . . . . . . .28
Using the Printer Online Help System . . . . . . . . . . . . . . . . . . . .28
Interpreting Control Panel Indicator Lights . . . . . . . . . . . . . . . .29
Using Printer Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . .30
Menu Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Information Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Printing a Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Interpreting the Menu Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Printing a Printer Configuration Page . . . . . . . . . . . . . . . . . . . .32
Interpreting the Printer Configuration Page. . . . . . . . . . . . . . . .32
Paper Handling Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Contents 5
Printing Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
I/O Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
EIO Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Calibration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Resets Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Using the Printer Control Panel in Shared Environments. . . . . . . . .40
Changing Printer Control Panel Configuration Settings . . . . . . . . . .41
Changing PowerSave Settings . . . . . . . . . . . . . . . . . . . . . . . . .41
Switching Printer Personalities . . . . . . . . . . . . . . . . . . . . . . . . .42
Setting the I/O Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Disabling the High-Speed Parallel Interface . . . . . . . . . . . . . . .44
Setting Advanced Functions . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Resetting Printer Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Resetting the Printer to Factory Default Settings. . . . . . . . . . . .46
3 Common Printing Tasks
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Selecting Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Supported Media Weights and Sizes. . . . . . . . . . . . . . . . . . . . .49
Media to Avoid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Printing on Special Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Printing on Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Printing on Glossy Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Printing on Colored Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Printing Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Printing on Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Heavy Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Preprinted Forms and Letterhead . . . . . . . . . . . . . . . . . . . . . . .54
Recycled Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Controlling Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Selecting Output Bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Selecting Media by Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Configuring Input Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Configuring Tray 1 as a Cassette . . . . . . . . . . . . . . . . . . . . . . .57
Configuring Trays 2 and 3 by Media Type. . . . . . . . . . . . . . . . .58
Tray Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Printing from Tray 1 (Multipurpose Tray) . . . . . . . . . . . . . . . . . . . . .59
Loading Media into Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Loading Envelopes into Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . .61
Printing from Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Loading Media into Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Printing from Tray 3 (500-Sheet Paper Feeder). . . . . . . . . . . . . . . .66
Loading Media into Tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
6 Contents
EN
Using the Duplex Printing Accessory for Two-Sided Printing. . . . . .70
Control Panel Settings for Duplex Printing . . . . . . . . . . . . . . . .71
Options for Binding Duplex Printing Jobs . . . . . . . . . . . . . . . . .72
Special Printing Situations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Printing a Different First Page . . . . . . . . . . . . . . . . . . . . . . . . . .73
Printing on Custom-Size Media. . . . . . . . . . . . . . . . . . . . . . . . .73
Stopping a Print Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
4 Using Color
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Customizing Color Output Through Printer Drivers . . . . . . . . . . . . .76
Halftone Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
HP ColorSmart II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Print in Grayscale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Matching Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Color-Matching Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Matching PANTONE
Adjusting Color Balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
®
* Colors. . . . . . . . . . . . . . . . . . . . . . . . . .78
5 Using Fonts
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Using HP FontSmart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Using Internal TrueType Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Understanding Printer Default Fonts . . . . . . . . . . . . . . . . . . . . . . . .86
Font Selection Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Selecting Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Selecting Fonts from Software Applications . . . . . . . . . . . . . . .87
Selecting PCL Fonts Through the Printer Control Panel. . . . . .88
Printing a List of Available Printer Fonts . . . . . . . . . . . . . . . . . . . . .90
Interpreting the Font Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Using Typefaces for PostScript Emulation in the Printer . . . . . . . . .92
Using Fonts on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Adding Support for Accessory Fonts to a Printer Driver. . . . . . . . . .94
Verifying Software Application Support for Fonts . . . . . . . . . . .94
Using Special Type Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Hewlett-Packard Custom Font Services. . . . . . . . . . . . . . . . . . . . . .96
EN
6 Printer Interfaces
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Parallel Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Parallel Cable Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . .99
Contents 7
Enhanced I/O (EIO) Configuration . . . . . . . . . . . . . . . . . . . . . . . . .100
HP JetDirect Print Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Available Enhanced I/O Interfaces. . . . . . . . . . . . . . . . . . . . . .101
NetWare 3.x- and 4.x-Based Products . . . . . . . . . . . . . . . . . .101
Windows and Windows NT Networks . . . . . . . . . . . . . . . . . . .101
IBM OS/2 LAN Server and Warp Server Networks . . . . . . . . .102
UNIX Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Setting Network Security on the Printer. . . . . . . . . . . . . . . . . .103
Configuring the Printer for the Network at the
Printer Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Configuring Novell NetWare Frame Type Parameters . . . . . .104
Configuring TCP/IP Parameters . . . . . . . . . . . . . . . . . . . . . . .106
Disabling Network Protocols (Optional). . . . . . . . . . . . . . . . . .108
7 Consumables and Cleaning
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Making Room for Replacing Consumables . . . . . . . . . . . . . . . . . .112
Consumable Replacement Guidelines. . . . . . . . . . . . . . . . . . .113
Approximate Replacement Intervals for Consumable Items . . . . .114
Locating Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Environmental Collection Program. . . . . . . . . . . . . . . . . . . . . . . . .116
Cleaning the Toner Density Sensor . . . . . . . . . . . . . . . . . . . . . . . .117
8 Printer Control Panel Messages
8 Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Attention Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Critical Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Printer Control Panel Messages. . . . . . . . . . . . . . . . . . . . . . . . . . .121
9 Solving Problems with the Printer
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Basic Troubleshooting Checklist . . . . . . . . . . . . . . . . . . . . . . . . . .134
Paper Jam Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Paper Jam Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Common Causes of Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . .137
Paper Jam Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
EN
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Tips for Avoiding Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . .139
Clearing Jams in the Middle Front Drawer Area . . . . . . . . . . .140
Clearing Jams in the Tray 2 Area . . . . . . . . . . . . . . . . . . . . . .141
Clearing Jams in the Optional Tray 3 Area . . . . . . . . . . . . . . .142
Clearing Jams in the Rear Door Areas . . . . . . . . . . . . . . . . . .143
Clearing Jams in the Front Duplex Drawer Area . . . . . . . . . .145
Media-Handling Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Printer Response Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Printer Control Panel Problems . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Solving Print Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Color Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Incorrect Printer Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Software Application Problems . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Appendix A DIMM Installation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
DIMM Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Installing DIMMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Verifying DIMM Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Appendix B PCL Commands
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Interpreting PCL Printer Command Syntax . . . . . . . . . . . . . . . . . .177
Combining Escape Sequences in PCL Printer
Command Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
Entering Escape Characters . . . . . . . . . . . . . . . . . . . . . . . . . .179
Selecting PCL Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Common PCL Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . .181
EN
Appendix C Specifications
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Operating Environment Specifications. . . . . . . . . . . . . . . . . . . . . .187
Acoustic Emissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Environmental Product Stewardship Program . . . . . . . . . . . . . . . .189
Regulatory Statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
FCC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
Canadian DOC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . .194
VCCI Statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Korean EMI Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
Contents 9
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Laser Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Material Safety Data Sheet (MSDS) . . . . . . . . . . . . . . . . . . . .197
Laser Statement for Finland. . . . . . . . . . . . . . . . . . . . . . . . . . .198
Appendix D Warranty and Support Information
Hewlett-Packard Warranty Statement . . . . . . . . . . . . . . . . . . . . . .201
HP Maintenance Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
On-Site Service Agreements . . . . . . . . . . . . . . . . . . . . . . . . . .203
Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204
Customer Support Options Worldwide. . . . . . . . . . . . . . . . . . .206
Worldwide Sales and Service Offices . . . . . . . . . . . . . . . . . . . . . .208
Index
10 Contents
EN
Where to Look for More Information . . .
Several references are available for use with this printer. For
additional copies of the guides below, contact HP Direct at
1-800-538-8787 (U.S.) or contact your HP-authorized dealer.
Additional information is available at http://www.hp.com.
Setting Up the Printer
Getting Started Guide
Step-by-step instructions for
installing and setting up
the printer.
HP JetDirect Print Server
Software Installation Guide*
Step-by-step instructions for configuring
the HP JetDirect print server.
EN
*Accompanies printers that include an HP JetDirect print server (network
card).
Contents 11
Using the Printer
Online User Guide
Detailed information on using and
troubleshooting the printer. Available for
installation on your computer from the
CD-ROM that came with the printer.
Quick Reference Guide
Tips and quick information in a booklet
to keep by the printer . See y our network
administrator for the copy that came
with the printer.
Online Help
Information on printer options that are
available from within printer drivers. To
view a Help file, access the online Help
through the printer driver.
12 Contents
EN
How to Use This Online User Guide
This user guide is provided as an Adobe™ Acrobat Reader .pdf
document. This section will help familiarize you with using .pdf
documents.
Finding Information in .pdf Documents
To find specific inf ormation in a .pdf document, click Contents or Index
in the upper-left corner of the Acrobat Reader window, and then click
the topic you want.
Viewing .pdf Documents
For complete instructions on how to view .pdf documents, see the
online Help included with Acrobat Reader.
Magnifying the Page View
You can use the zoom tool, the magnification box in the status bar, or
the toolbar buttons to change the screen magnification. When you
zoom in on a document, you can use the hand tool to move the page
around.
EN
Acrobat Reader also offers magnification level choices that control
how the page fits on-screen:
Fit Page scales the page to fit within the main window.
Fit Width scales the page to fit the width of the main window.
Fit Visible fills the window with the page’s content area only.
To increase magnification: Select the zoom tool and click on the
document page to double the current magnification.
To decrease magnification: Select the zoom tool while holding down
Ctrl (Windows and UNIX) or Option (Macintosh), and click the center of
the area you want to reduce.
Contents 13
Paging Through a Document
The following options are available for paging through a document.
To go to the next page: Click the Next Page button in the toolbar, or press
the Right Arrow or Down Arrow.
To return to the previous page: Click the Previous Page button in the
toolbar, or press the Left Arrow or Up Arrow.
To go to the first page: Click the First Page button in the toolbar.
To go to the last page: Click the Last Page button in the toolbar.
To jump to a specific numbered page: Click the page number box in the
status bar at the bottom of the main window , type the page number , and clic k
OK.
Browsing with Thumbnails
A thumbnail is a miniature view of each document page. You can
display thumbnails in the overview area. Use a thumbnail to jump
quickly to a page and to adjust the view of the current page.
14 Contents
Click on a thumbnail to move to the page it represents.
Finding Words
Use the Find command to find part of a word, a complete word, or
multiple words in the active document.
Click on the find button, or choose Find from the Tools menu.
EN
The HP Color
1
LaserJet 4500 Printer
Overview
This chapter describes the features and specifications of the
HP Color LaserJet 4500, 4500 N, or 4500 DN printer. The
chapter includes the following sections:
Printer Features
●
Managing Memory
●
Locating Printer Components
●
Controlling Print Jobs
●
Printer Supplies and Accessories
●
HP JetSend Communications
●
Using Your Printer
EN
Information on using the printer to perform common tasks is
presented throughout this guide. Some specific tasks and the
chapters describing them are listed below.
Using the Printer Control Panel (Chapter 2)
●
Loading Media into the Printer (Chapter 3)
●
Optimizing Color Quality (Chapter 4)
●
Clearing Paper Jams (Chapter 9)
●
Chapter 1 15
Printer Features
This printer combines the quality and reliability of Hewlett-Packard
printers with the features listed below . F or more inf ormation on printer
features, see the Hewlett-Packard website at http://www.hp.com.
Performance
Memory
Supported
Printer
Personalities
Fonts
Paper Handling
(Input)
Paper Handling
(Output)
●
16 pages per minute (ppm) in black and white
●
4 ppm in color
●
Transparencies and glossy paper (8 ppm in black and white, 2 ppm in
color)
●
32 megabytes (MB) of random access memory (RAM)
(40 MB in the HP Color LaserJet 4500 DN Printer)
●
Memory Enhancement Technology (MEt), which automatically
compresses data to use RAM more efficiently
●
HP PCL5c
●
PostScript Emulation
●
Auto language switching
●
80 internal fonts
●
HP FontSmart
●
150-sheet multipurpose tray. Use for paper, transparencies, labels,
heavy media, and envelopes
●
250-sheet standard cassette
●
500-sheet paper feeder (included with the HP Color LaserJet 4500 DN
Printer)
●
Top output bin holds up to 250 sheets of standard paper
●
Rear output bin holds up to 100 sheets of standard paper
16 The HP Color LaserJet 4500 Printer
EN
Duplex Printing
●
Duplex printing accessory mounts directly beneath the printer for
two-sided printing (included with the HP Color LaserJet 4500 DN
Printer)
Connectivity
Environmental
Features
●
Bidirectional parallel port requires a “C” connector
●
Two Enhanced Input/Output (EIO) slots
●
HP JetDirect print server (EIO network card) (included with the
HP Color LaserJet 4500 N and 4500 DN Printers)
●
PowerSave setting (meets E
●
High content of recyclable components and materials
NERGY STAR
guidelines)
EN
Chapter 1 17
Factors Affecting Printer Performance
Several factors affect the time it takes to print a job. Among these is
printer speed, measured in pages per minute (ppm). Factors that
affect printer speed include special media (such as transparencies,
glossy media, and heavy media) and custom-size media.
The time required to download a print job from the computer to the
printer also affects print speed. Among the factors that affect
download time are:
●
complex or large graphics
●
color versus black and white
●
the printer’s I/O configuration (network versus parallel speed)
●
the speed of the computer you are using
●
the amount of printer memory installed
●
the network operating system and configuration (if applicable)
●
printer personality (PCL or PostScript Emulation)
Note Adding additional printer memory may resolve memory problems,
improve how the printer handles complex graphics, and improve
download times, but will not increase printer speed.
18 The HP Color LaserJet 4500 Printer
EN
Managing Memory
This printer supports up to 208 MB of memory. Y ou can add additional
memory by installing Dual Inline Memory Modules (DIMMs). To allow
for memory expansion, the printer has three available DIMM slots,
which accept 4, 8, 16, 32, or 64 MB of RAM each. For information on
installing printer memory, see Appendix A.
The printer features Memory Enhancement Technology (MEt), which
automatically compresses page data to provide the most efficient use
of the printer’s RAM.
Note If memory problems occur when you are printing complex graphics, y ou
can make more memory available b y removing downloaded fonts, style
sheets, and macros from printer memory . Reducing the complexity of
a print job from within an application or printer driver can help in
avoiding memory problems.
Effects of Printer Features
Certain printer features require printer memory. These features can
be disabled to save printer memory resources. For information on
disabling these resources, see the chapter on using the printer control
panel.
EN
Chapter 1 19
Locating Printer Components
The following illustrations identify the locations and names of key
components of this printer.
Figure 1-1 Front View
accessory)
(shown with 500-sheet paper feeder and duplex printing
1 Top Output Bin
2 Printer Control Panel
3 Power Switch (standby button)
4 Optional Duplex Printing Accessory Drawer
5 Tray 3 (optional 500-sheet paper feeder)
6 Tray 2 (250 sheets of standard paper)
7 Middle Front Drawer (transfer belt access)
8 Tray 1 (150-sheet multipurpose tray)
9 Upper Front Drawer (imaging drum access)
10 Top Cover Door Release Button
11 Top Cover Door (toner cartridge access)
20 The HP Color LaserJet 4500 Printer
EN
Figure 1-2 Rear View
1 Rear Door (fuser access)
2 Rear Output Bin Door
3 Optional Duplex Printing Accessory Cover
4 Optional Duplex Printing Accessory Power Receptacle
5 Printer Power Receptacle
6 EIO slots
7 Parallel Connector (“C” connector)
8 Memory Access
(shown with 500-sheet paper feeder and duplex printing accessory)
EN
Chapter 1 21
Controlling Print Jobs
Three options are available for controlling print jobs:
●
Select printer settings through your software application or the
printer driver (recommended method)
●
Select printer settings using the printer control panel
●
Enter printer commands directly into files
Select printer settings through your software
application or the printer driver
The optimal way to control the printer is through your software
application or the printer driver. Changing these settings affects only
your
print job. Most software applications allow y ou to choose printing
selections from menus within the software application. These
selections override the selections on the printer control panel.
Select printer settings using the printer control panel
You can also control the printer through the keys and menus of the
printer control panel. Changing these settings affects all print jobs. If
you are sharing the printer, coordinate control panel changes with
other users. For more information, see the chapter on using the
printer control panel.
Note Software application and printer driver settings override printer control
panel settings.
Enter printer commands directly into files
Some software applications allow you to enter printer commands (for
example, escape sequences) directly into files. However, this method
of controlling your printer requires that you learn printer PCL
commands. For information on PCL printer commands, see
Appendix C or the
You can purchase the guide through HP Direct. (See Appendix D for
ordering information.)
22 The HP Color LaserJet 4500 Printer
PCL Technical Reference Package
for this printer.
EN
Printer Supplies and Accessories
You can increase the capabilities of your printer by adding
accessories. To order printer accessory products, call
Hewlett-Packard’s Direct Marketing Division. (See the Warranty and
Support chapter of this guide for phone numbers.)
Accessory Product
Description Additional Information
Number
Memory (DIMMs) C4140A
500-Sheet Paper
Feeder
Duplex Printing
Accessory
Printer Cabinet C4235A HP Color LaserJet 4500
Toner Supplies C4191A
Consumable Items C4195A
Media C2934A
Network Connectivity J3110A
Cables C2946A
Reference Materials 5021-0368
Localized Font
DIMMS
C4141A
C4142A
C4143A
C4144A
C4082A Optional 500-sheet input tray
C4083A Optional two-sided printing
C4192A
C4193A
C4194A
C4196A
C4197A
C4198A
C2936A
J3111A
J3112A
J3113A
92215N
92215S
5021-0337
5967-0831
5062-4667
5062-4668
5062-4669
5062-4670
C4292A (CAS)
C4293A (CAS)
YS-90210
4 MB
8 MB
16 MB
32 MB
64 MB
accessory
Printer Cabinet
Black
Cyan
Magenta
Yellow
Drum Kit
Transfer Kit
Fuser Kit (110V)
Fuser Kit (220V)
HP Transparency Film (letter)
HP Transparency Film (A4)
HP JetDirect 600N for Ethernet (10Base-T [RJ-45])
HP JetDirect 600N for Ethernet (10Base-T [RJ-45] and
10Base-2 [BNC]) and LocalTalk (DIN-8)
HP JetDirect 600N for Token Ring (DB9, RJ-45)
HP JetDirect 600N for Fast Ethernet (10/100 Base-TX [RJ-45])
10 m (30 ft) parallel cable (IEEE-1284 compliant) with a 25-pin
DB male to a (IEEE-1284C) male “C” connector
LocalTalk Cable Kit
DIN-8 printer cable (for Macintosh computers)
HP LaserJet Printer Family Paper Specification Guide
PCL/PJL Technical Reference Package
HP JetDirect Print Server Software Installation Guide
Greek
Hebrew
Cyrillic
Arabic
Traditional Chinese
Simplified Chinese
Japanese
This printer uses dual inline
memory modules (DIMMs)
exclusively.
(1MB)
(8MB)
EN
Chapter 1 23
HP JetSend Communications
HP JetSend is a new technology from Hewlett-Packard that allows
network devices to communicate directly with each other. Devices
that feature the HP JetSend technology can exchange information
directly with other devices that are connected via an intranet.
Sending devices include JetSend-enabled scanners and PCs.
Receiving devices include JetSend-enabled PCs.
HP JetSend technology enables flexible, direct communications
between network devices. HP JetSend enables simple, targeted,
information exchange that is independent of both servers and
applications. This means that users can easily exchange information
directly between intranet-connected devices like printers and
scanners (and other devices in the future).
HP JetSend capabilities can be integrated into the Microsoft Windows
environment. For example, using PCs that have been JetSendenabled by installing HP JetSend for Windows software, you can
distribute information via an intranet to several users. Users can
receive the document in their JetSend-enabled PC’s Inbox or print
directly to their JetSend-enabled printer. In addition to sending and
receiving documents, you can view documents in the HP JetSend
Viewer. HP JetSend for Windows software can be installed through
an installer on the compact disc.
24 The HP Color LaserJet 4500 Printer
EN
Using the Printer
2
Control Panel
Overview
This chapter helps you use the printer control panel to maximize
printer performance. This chapter includes the following sections:
When to Use the Printer Control Panel
●
Locating Printer Control Panel Features
●
Using Printer Control Panel Menus
●
Using the Printer Control Panel in Shared Environments
●
Changing Printer Control Panel Configuration Settings
●
Note Unless otherwise specified, “control panel” refers to the printer’s
control panel. Keys on the control panel are indicated b y the KEY font.
EN
Chapter 2 25
When to Use the Printer Control Panel
Hewlett-Packard has designed the printer control panel to facilitate
making printing selections when your software does not provide them.
Use the printer control panel for over all configuration requirements, to
obtain printer status information, and to perform the following
procedures:
●
configure input trays for media type and size
●
take the printer online or offline
●
print configuration pages and menu maps
●
change printer default settings
●
verify available fonts
Software applications that provide commands for selecting printing
options allow you to control print jobs through the software application
rather than by changing control panel settings at the printer. The
degree of control varies among applications. Software commands
override printer control panel settings for all Print Menu and most
Configuration Menu items.
Note For information about controlling the printer in a network environment,
see the
see the online Help files provided with HP JetAdmin software and the
HP LaserJet utility.
HP JetDirect Print Server Software Installation Guide
. Also,
26 Using the Printer Control Panel
EN
Locating Printer Control Panel Features
10
9
8
7
6
Figure 2-1 Printer Control Panel
1 Attention Indicator Light
2 Menu Key*
3 Item Key*
4 Value Key*
5 Select Key
6 Cancel Job Key
7 Go Key
8 Data Indicator Light
9 Ready Indicator Light
10 Printer Control Panel Display
*Rocker keys
1
2
3
4
5
Note The Item key is also used to navigate through the online Help system.
EN
Chapter 2 27
Using Printer Control Panel Keys
The following table summarizes the function of each printer control
panel key.
Key Function
G
O
C
ANCEL JOB
M
ENU
I
TEM
V
ALUE
S
ELECT
Dependent upon the status of the printer. Normally, GO activates printing
using current settings or directs the printer to proceed with the process
designated on the control panel. If the printer is offline, pressing G
return the printer to the READY state.
T e rminates the job that is currently printing. The printer stops and purges all
input until a new job is detected.
Displays a menu system for obtaining printer status inf ormation or changing
the printer’s configuration settings.
Cycles through items in the selected menu. Menu items vary depending on
the options installed and on the configuration of other menu choices. The
key is also used to navigate through the printer’s online Help system.
I
TEM
Cycles through the value choices for a particular menu item.
Selects the value that is currently shown on the display.
Using the Printer Online Help System
This printer features an online Help system that provides instructions
for resolving most printer errors. Certain control panel error
messages alternate with instructions on accessing the online help
system.
O
will
Whenever a ? appears in an error message , or a message alternates
with “FOR HELP PRESS THE ? KEY,” press the I
through a sequence of instructions.
Note To exit the online Help system, press either G
28 Using the Printer Control Panel
O
TEM
key to navigate
ELECT
or S
.
EN
Interpreting Control Panel Indicator Lights
The following table explains the meaning of the printer control panel
indicator lights.
Indicator On Off Flashing
Ready
(green)
Data
(green)
Attention
(amber)
Printer is online (able to
accept and process
data).
Processed data is
present in the printer,
but more data is
needed to complete the
job.
A critical error has
occurred. Printer
requires attention.
Printer is offline. Printer is attempting to
stop printing and go
offline.
No data is being
received or processed.
No conditions exist
that require attention.
Data is being received
and processed by the
printer.
An error has occurred.
Printer requires
attention.
EN
Chapter 2 29
Using Printer Control Panel Menus
The printer control panel menus allow you to change printer settings
and to access printer status information. This section outlines the
printer control panel menus and the selections available within each
menu.
Menu Locking
Menu selections can be locked out by a system administrator. If you
are unable to access a particular menu, contact your system
administrator.
Information Menu
The Information Menu selections are used for accessing and printing
specific printer information.
Menu Item Description
PRINT MENU MAP Prints the control panel menu map.
PRINT
CONFIGURATION
PRINT CONFIG
CONTINUOUS
PRINT
FONT LIST
SHOW EVENT LOG Prints a historical list of printer events.
REMAINING LIFE Displays the projected remaining life f or the
Prints the printer configuration page.
Continuously prints the configuration page
until C
ANCEL JOB
Prints the available PCL and PS (emulated
PostScript) font samples.
Transfer Belt, Fuser, and Imaging Drum.
is pressed.
30 Using the Printer Control Panel
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