HP 4500, 4500 D User Manual

4500, 4500 N, 4500 DN Printer

Quick Reference Guide

English

Quick Reference Guide

HP Color LaserJet 4500, 4500 N, 4500 DN Printer

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

Part number: C4084-90919 First Edition, 6/98

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

Contents

Where to Look for More Information. . . . . . . . . . . . . . . . . . . . . . . . .v

Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii

Printer Supplies and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . ix

1 Using the Printer Control Panel

Locating Printer Control Panel Features . . . . . . . . . . . . . . . . . . . . 1

Common Control Panel Messages. . . . . . . . . . . . . . . . . . . . . . . . . 2

Using the Printer Online Help System. . . . . . . . . . . . . . . . . . . . 2

Printing a Menu Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Printing a Printer Configuration Page . . . . . . . . . . . . . . . . . . . . 8

2 Loading Media

Media Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Media Use Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Configuring Input Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Configuring Tray 1 as a Cassette . . . . . . . . . . . . . . . . . . . . . . 13

Configuring Trays 2 and 3 by Media Type . . . . . . . . . . . . . . . 14

Loading Media into Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Loading Envelopes into Tray 1. . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Loading Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Loading Optional Tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Printing on Special Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Printing on Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Printing on Glossy Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Printing a Different First Page. . . . . . . . . . . . . . . . . . . . . . . . . 26

Contents

iii

3 Clearing Jams

Tips for Clearing Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Clearing Jams in the Tray 2 Area . . . . . . . . . . . . . . . . . . . . . . 28

Clearing Jams in the Optional Tray 3 Area . . . . . . . . . . . . . . . 29

Clearing Jams in the Middle Front Drawer Area . . . . . . . . . . . 30

Clearing Jams in the Rear Doors Area . . . . . . . . . . . . . . . . . . 31

Clearing Jams in the Front Duplex Drawer . . . . . . . . . . . . . . . 32

If the Printer Continues to Jam. . . . . . . . . . . . . . . . . . . . . . . . . 33

A Service and Support Information

Customer Support Options Worldwide . . . . . . . . . . . . . . . . . . . . . 35

iv Contents

Where to Look for More Information. . .

A variety of references are available for use with this printer.

Setting Up the Printer

Getting Started Guide

Step-by-step instructions for setting up the printer.

HP JetDirect Print Server Software Installation Guide*

Step-by-step instructions for configuring the HP JetDirect print server.

*Accompanies printers with HP JetDirect Print Server (network card).

Where to Look for More Information. . .

Using the Printer

Online User Guide

Detailed information on using and troubleshooting the printer. Available for installation on your computer from the CD-ROM that came with the printer.

Quick Reference Guide

Tips and quick information in a booklet to keep by the printer.

Online Help Files

Information on printer options that are available from within printer drivers. To view an online Help file, access the online Help through the printer driver. See your operating system for instructions on accessing printer drivers.

vi Contents

Printer Components

Front View

Top Output Bin

Printer Control Panel

Power Switch (Standby Button)

Optional Duplex Printing Accessory Drawer

Tray 3 (Optional 500-Sheet Paper Feeder)

Tray 2

Middle Front Drawer (Transfer Belt access)

Tray 1 (Multi-purpose Tray)

Upper Front Drawer (Imaging Drum access)

Top Cover Door Release Button

Top Cover Door (Toner Cartridge access)

Printer Components

vii

Rear View

1 Rear Door (Fuser access) 2 Rear Output Bin Door 3 Optional Duplex Printing Accessory Cover 4 Optional Duplex Printing Accessory Power Receptacle 5 Printer Power Receptacle 6 EIO Slots

viii Contents

Printer Supplies and Accessories

You can improve the performance of your printer by using HP products and accessories. To order printer accessory products, call Hewlett-Packard’s Direct Marketing Division.

Printer Supplies and Accessories

Accessory Product

Memory (DIMMs) C4140A

500-Sheet Paper Feeder

Duplex Printing Accessory

Printer Cabinet C4235A HP Color LaserJet 4500

Toner Supplies C4191A

Consumable Items

Media C2934A

Number

C4141A C4142A C4143A C4144A

C4082A Optional 500-sheet

C4083A Optional two-sided

C4192A C4193A C4194A C4195A C4196A C4197A C4198A

C2936A

Description Additional

4 MB 8 MB 16 MB 32 MB 64 MB

paper input tray

printing accessory

Printer Cabinet Black (K)

Cyan (C) Magenta (M) Yellow (Y) Drum Kit Transfer Kit Fuser Kit (110V) Fuser Kit (220V) HP Transparency Film

(letter) HP Transparency Film

(A4)

Information

This printer uses dual inline memory modules (DIMMs) exclusively.

Printer Supplies and Accessories

Printer Supplies and Accessories (Continued)

Accessory Product

Network Connectivity

Cables C2946A

Reference Materials

Localized Font DIMMS

Number

J3110A

J3111A

J3112A

J3113A

92215N 92215S 5010-6394

5021-0337 5967-0831

5062-4667 5062-4668 5062-4669 5062-4670 C4292A

(CAS) C4293A

(CAS) YS-90210

Description Additional

HP JetDirect 600N for Ethernet (10Base-T [RJ-45])

HP JetDirect 600N for Ethernet (10Base-T [RJ-45] and 10Base-2 [BNC]) and LocalTalk (DIN-8)

HP JetDirect 600N for Token Ring (DB9, RJ-45)

HP JetDirect 600N for Fast Ethernet (10/100 Base-TX [RJ-45])

3 m (10 ft) Parallel Cable (IEEE-1284 compliant) with a 25-pin DB Male to a (IEEE-1284C) Male C-Connector

LocalTalk Cable Kit DIN-8 printer cable (for Macintosh computers)

HP LaserJet Printer Family Paper Specifications Guide

PCL/PJL Techn ica l Reference Package HP JetDirect Print Server Software Installation

Guide

Greek Hebrew Cyrillic Arabic Traditional Chinese

Simplified Chinese

Japanese

Information

(1MB)

(8MB)

x Contents

Using the Printer

Control Panel

Locating Printer Control Panel Features

Attention Indicator Light

Menu Key*

Item Key*

Value Key*

Select Key

Cancel Job Key

Go Key

Data Indicator Light

Ready Indicator Light

*Rocker keys

Using the Printer Control Panel

Common Control Panel Messages

The following printer control pan el messages indicate that the printer needs attention. These conditions can cause the printer to stop printing or can cause degraded print quality. For a complete list of messages, se e the online u ser guide or your network administrator.

Using the Printer Online Help System

This printer features an online Help system that provides instructions for resolving most printer errors. Certain control panel error messages alternate with instructio ns on accessing the online help system.

Whenever a ? appears in an error message, or a message alternates with “FOR HELP PRESS THE ? KEY,” press the

TEM

key to navigate through a sequence of instructions.

Note

2 Chapter 1

To exit the online Help system, press either GO or S

ELECT

Common Control Panel Messages

Control Panel

Description Recommended Action

Message

CANCELING JOB The printer is in the

CANNOT DUPLEX CHECK REAR BIN alternates with CANNOT DUPLEX CHECK PAPER

CLOSE TOP COVER

CLOSE X [DOOR] [DRAWER]

DENSITY SENSOR OUT OF RANGE alternates with CLEAN DENSITY SENSOR

DRUM LIFE LOW REPLACE DRUM KIT

process of canceling a job.

The printer cannot duplex because the rear output bin is open or the media is not supported by the Duplex Printing Accessory.

The top cover is open. Close the top cover.

A printer door or drawer is not closed correctly.

A density sensor out-of-range error was detected.

The imaging drum is near the end of its expected life.

No action required.

Close the rear output bin. If the bin is closed, verify that the media is supported by the Duplex Printing Accessory.

Close the specified door or drawer.

Clean the density sensor. (For cleaning instructions, see the label located inside the top front drawer.) If the problem persists, call for service.

The drum kit could be replaced.

Using the Printer Control Panel

Common Control Panel Messages (Continued)

Control Panel

Description Recommended Action

Message

FUSER LIFE LOW REPLACE KIT

MEMORY FULL STORED DATA LOST

MEMORY SHORTAGE JOB CLEARED

OFFLINE The printer is offline and

PRINTER LANGUAGE NOT AVAILABLE

TONER CMYK LOW alternates with PRESS SELECT TO CHANGE TONER

The fuser is near the end of its expected life.

There was not enough memory to continue printing.

The printer ran out of free memory. The remainder of the job was canceled.

no error messages are pending.

A request was made for a printer language that does not exist. The job was canceled.

The specified toner cartridge is low (C=Cyan, M=Magenta, Y=Yellow, K=Black).

The fuser kit could be replaced.

T ry printing simplified pages. If this does not resolve the problem, add printer memory.

Press printer to the READY state.

Resend the print job using either the PostScript Emulation or PCL language.

Press printing without changing the cartridge. Press

Replacement menu.

to return the

to resume

ELECT

to enter the Toner

4 Chapter 1

+ 36 hidden pages