HP 4500c User Manual

scanjet

4500c

and 5500c

series scanners

user's manual

hp scanjet 4500c and 5500c series scanners

user’s manual

This product incorporates Adobe's PDF technology, which contains an implementation of LZW licensed under U.S. Patent 4,558,302.

trademark credits

Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries/ regions.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

respective companies.

All other product names mentioned herein may be trademarks of their

warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETTPACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

The TWAIN Toolkit is distributed as is. The developer and distributors of the TWAIN Toolkit expressly disclaim all implied, express or statutory warranties including, without limitation, the implied warranties of merchantability, noninfringement of third party rights and fitness for a particular purpose. Neither the developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit.

NOT IC E TO U.S. GOVERN MENT USERS: R EST RIC TED RIG HTS COMME RCIAL COMPUTER SOFTWARE: “Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data Clause at DFARS 52.227-

7013.”

Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all such laws and regulations.

product restricted material

This HP product contains the following materials that might require special handling at endof-life:

• mercury in the fluorescent lamp in the scanner/transparent materials adapter/liquid crystal display (< 5 mg)

• lead in solder

For recycling information, you can contact http://www.hp.com/go/recycle, your local authorities, or the Electronics Industries Alliance at http://www.eiae.org.

For information about HP’s environmental stewardship program, see the “Warranty and Specifications” section of the electronic Help for your scanner.

contents

install the scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

install the software and connect the scanner . . . . . . . . . . . . 2

connect the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

connect the APF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

connect the TMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

scanner overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

how to use the scanner. . . . . . . . . . . . . . . . . . . . . . . . 7

scan pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

post a picture on a website . . . . . . . . . . . . . . . . . . . . . . . . 8

save a document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

create a photo show and save it on CD . . . . . . . . . . . . . . . . 9

e-mail a scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

print copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

cancel a scan in progress. . . . . . . . . . . . . . . . . . . . . . . . . 11

use the power save button . . . . . . . . . . . . . . . . . . . . . . . . 11

enable instant scanning . . . . . . . . . . . . . . . . . . . . . . . . . . 11

scan from the ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

scan from the APF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

scan slides or negatives . . . . . . . . . . . . . . . . . . . . . . . . . . 12

contents

installation problems - hp scanjet 4500c/5500c series13

scanner is not working. . . . . . . . . . . . . . . . . . . . . . . . . . . 13

scanner initialization failed. . . . . . . . . . . . . . . . . . . . . . . . 14

scanner still does not work properly. . . . . . . . . . . . . . . . . . 14

hp support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

find hp help on the web . . . . . . . . . . . . . . . . . . . . . . . . . . 16

contact hp customer support . . . . . . . . . . . . . . . . . . . . . . . 17

iii

before you begin

Make sure that you have a universal serial bus interface connection (USB port) on your computer and that your computer is running Microsoft or later or Macintosh OS 9 or later.

install the scanner

 Windows 98

USB port

check the box contents

Your scanner box should contain the following items:

• HP Scanjet digital flatbed scanner

•HPPhoto & Imaging software CD-ROM

• USB cable

•Power cable

• Automatic document feeder (ADF) (HP Scanjet 5550c only)

• Automatic photo feeder (APF) (HP Scanjet 5500c only)

• Transparent materials adapter (TMA) (HP Scanjet 4750c/5500c only)

HP Scanjet 4500c/5550c scanner

ADF (HP Scanjet 5550c only)

install the scanner

HP Scanjet 4570c/5500c scanner

install the software and connect the scanner

Set up your scanner in one of two ways: either install the software first or connect the scanner first. It is recommended that you install the software first, especially on a Macintosh computer.

If you experience difficulty installing your scanner, see installation

problems - hp scanjet 4500c/5500c series on page 13.

TMA

APF (HP Scanjet 5500c only)

install the software first (Windows and Macintosh)

install the scanner

1 Close all open programs on your computer. 2 Locate the HP Photo & Imaging software CD-ROM that is appropriate for

your language and operating system and insert it into your computer.

3 For a Microsoft Windows computer: Follow the instructions on the screen.

Or, if the installation program does not start automatically: a. On the Start menu, click Run. b. Type: x:setup.exe (where x is the letter of the CD-ROM drive). For a Macintosh computer: Double-click the Installation Read Me file on the

CD-ROM and follow the instructions.

4 If the instructions prompt you to shut down your computer, do so. 5 Connect the USB cable between the USB port on the scanner and the

USB port on the computer.

6 Connect the power cable between the scanner and a surge protector or a

grounded wall outlet that is easy to reach. This turns on the scanner.

7 If necessary, turn your computer on again.

A “00” in the LCD on the front panel of the scanner indicates that a USB connection error has occurred. Check that the USB cable is securely connected between the scanner and the computer.

connect USB cable to scanner

connect USB cable to computer

connect the scanner first (Windows only)

1 Make sure that your computer is on and that the operating system is

running.

2 Connect the USB cable between the USB port on the scanner and the

USB port on the computer.

3 Connect the power cable between the scanner and a surge protector or a

grounded wall outlet that is easy to reach. This turns on the scanner.

4 Follow the prompts in the New Hardware Found wizard. 5 Insert the HP Photo & Imaging software CD-ROM and click Next. If the

wizard prompts you for a drive letter, select your CD-ROM drive.

6 In the HP Scanjet installation program, follow the instructions. 7 After installation is complete, another HP installation program starts. You

can install additional software, register your scanner, and find additional help. To see if your scanner came with additional software, click Install

software and follow the prompts.

install the scanner

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